Studio 6 Suites Jacksonville Deerwood Park FL

They charge you more than what your booking says. The pool is closed indefinitely, they dont serve any type of breakfast...not even coffee. The fitness center has 1 bike and 1 treadmill. They dont even have enough keys for the rooms. Staff had to keep letting us in our room because there was no keys available. Drugs and prostitution are rampant. Someone got shot in the hotel. Hallways and Laudry room are filthy. Not worth the money I spent

Swimming pool city was supposed to be clean and ready for you. There was a lie had a crackhead doing drugs by the front entrance.

They

NOTHING. Wait the lady that told me when I was walking in that there was drug addicts all over Inlike that! EVERYTHING! Booking.com have all these properties list on they website beautiful pool clean rooms. But it’s far from the truth look at pics and half of they pools are not operational and they rooms stink and dirty. And then when you ask for a refund you get the run around for weeks

Very poor

Disappointing

The room was dirty and u kept. Tv remote was missing. Drawer was missing in the kitchette. Lobby/entry was unclean. Unruly children running around disturbing the other guests. Reservation was not honored properly.

Pictures are not what it looked like, when we got there THEY DID NOT HAVE MY HONOR MY RESERVATION, they gave it to someone else, the pool was down and they had no key cards so front desk would have to walk with u everytime you need to get it your room! Pictures are not what it looked like, when we got there THEY DID NOT HAVE MY HONOR MY RESERVATION, they gave it to someone else, the pool was down and they had no key cards so front desk would have to walk with u everytime you need to get it your room!

Did have the room I wanted. I call in advance three times to confirm they said ok. Room didn't have everything in it

it was not expected this much mess every where

Clean room

The Hotel was closed when I got there. I couldn’t check into the Hotel, all the doors were closed, nobody was in the lobby, I had to go to a different Hotel to sleep for the night until the morning, I had extra expensive that they didn’t tell me about it. The worse experience.

Elevator too slow

It’s clean Elevator too slow

Smelled like smoke and dog...

Exceptional

Smelled like smoke and dog through out the hotel but it was clean and worth the value

I liked the price however the property was not maintained well overall. I reserved a two bed however the key pad didn’t work & staff couldn’t open the door. So I was given a 1 bed. The room door key didn’t work at first with the second room. Had to wait awhile to get into room. The microwave was old & damaged, unusable! The stove top was old & worn. The refrigerator was leaking water. The Bathroom vanity was missing a door & drawer. The room was pretty clean however I spotted a cockroach in the bathroom. The hallways spelled like smoke. The pool was closed due to gate not working. The tenants were loud & disrespectful! I was not able to get any rest the one night I stayed there. I checked out after one night! I will not rent there again. I’m waiting on a refund!

Everything was very dirty; the bathroom was even worse—it was so dirty that I couldn't even take a shower that night. I checked out the next day.

Nada

Out of date and not clean.

They are Not cleaning properly or at all. Out of date and not clean.

Not worth it

Nothing Nada

Disappointing

Not worth it

Very good

Very good

I didn't like they wouldn't let me in to stay

Bad

Floors need mopped they were dirty when arrived

Location After booking the room for May 1-8 and paying at property. May 2nd office lady comes to room to see if we were there saying they didn't have proof we paid. Showed payment removed from acct. Said she would let us know if she found payment. Never heard nothing back from them then on May 6th. Some guest shows up trying to get in the room office just rent our room. Went to office to again show where money was taken out of my acct. Over night office work said I would have to talk to manager in the am. When I go talk to the manager she said I cancelled my reservation with booking.com and my money was refunded that I shouldn't be in that room. Acting like we were trying to scam the property. Said I was refunded the money on a virtual card.

After booking the room for May 1-8 and paying at property. May 2nd office lady comes to room to see if we were there saying they didn't have proof we paid. Showed payment removed from acct. Said she would let us know if she found payment. Never heard nothing back from them then on May 6th. Some guest shows up trying to get in the room office just rent our room. Went to office to again show where money was taken out of my acct. Over night office work said I would have to talk to manager in the am. When I go talk to the manager she said I cancelled my reservation with booking.com and my money was refunded that I shouldn't be in that room. Acting like we were trying to scam the property. Said I was refunded the money on a virtual card.

Bathtub didn’t drain, staff inaccessible stench in hallway,cancelled stay, still trying to get refund

Disappointing

Yes, the staff did not appear professional, the hotel did not appear or smell clean ny room was not appealing as it had a scratched up bathroom area, old bedding and curtains and an unclean smell and a dirty bath tub.

My kids had a great time in the pool Had requested 2 rooms close to each other. One on first floor the other on 3rd floor. Had to move room because the first on was dirty. The second room was closer to my other room but the tub was so stained it looked dirty. The smoke detector was going off till 2 am before front desk just came and unplugged it.

Had requested 2 rooms close to each other. One on first floor the other on 3rd floor. Had to move room because the first on was dirty. The second room was closer to my other room but the tub was so stained it looked dirty. The smoke detector was going off till 2 am before front desk just came and unplugged it.

Dirty bathtub broken dishwasher none plugs work had non smoking rooming but smell like weed Left and went to another hotel

Left and went to another hotel

All of the rooms had letters taped to them announcing the hotel had been sold although nothing was said to us at check-in. That should have been our warning. Once you entered the room one could easily see the hotel had not been maintained properly and/or up to standards. The furniture was old and very marred. The kitchen appliances were quite old and non-working. There were no utensils/plates, pots or pans. There was no hot water in the bathroom sink. The restrooms in the lobby were absolutely disgusting! The men's room was not even in working order. These restrooms remained in those conditions OUR ENTIRE STAY of three days. The breakfast was quite minimal as they offered only pre-packaged muffins or Nutra-grain bars. The pool area was laughable. There were only two chairs for use. The pool water level was quite low. The maintenance man was working on the pool our entire stay. Plus they were power-washing the parking lot adjacent to the pool blowing all of the dirt right into the pool area!!!! WARNING!!! DO NOT STAY HERE!!! After this experience, I am not sure I will ever consider staying with another of your establishments!!

Superb

Very good

Exceptional

The only thing good about this day was some of the employees and that's it!!!! Things I didn't like about to say was no TV for 3 days, no remote control for the 3 days, I kept having to ask and ask and ask and ask and still on the 3rd day going on the 4th day still nothing, no TV, no remote. Next, when I booked online they seem to have problems with the reservation and would not stop all day everyday knocking on my door stating they could not find my reservation both times!!!! This is not a place I would recommend ANYONE to stay at especially if you want any type of service at all!!! Yes, there were a select few employees who were amazing but, WITH NO TELEVISION, NO REMOTE, NO WIFI 50 % OF THE TIME, NO ICE MACHINE, ETC ETC....I'd DEFINITELY recommend staying elsewhere.

Hard to find. Lights in the room were mostly out. No remote controls for tvs in the room.

Hard to find. Lights in the room were mostly out. No remote controls for tvs in the room.

This is not a good place to stay. The lock for the outside door was broken. Smelled like cigarettes and marijuana real bad inside the hallways. Dirty room and no toilet paper in room. Front desk staff was not accommodating.

The pictures of this property were old or not updated. The hallways and room smelled terrible. Rust was on the refrigerator, drawers were broken and bathtub was severely stained. Trashed was piled up in the stairwell and the most concerning issue was people were literally sleeping in the stairways. I went to go down the stairs on the morning of checkout and could not walk down the stairs due to people laying and sleeping all in the way.

We will not be staying in a studio six suites ever again. Very dissatisfied

Checked into the hotel and was told by the front desk lady there was no rooms downstairs. I requested that when I booked the room. She gave me a room key for a room on the second floor. My son and I took all of our stuff to the room. The hotel smelled like weed throughout the whole building. When I opened the door it smelled like cigarettes. I paid for a queen size bed and a pull out couch. There was a broken recliner and a bed. I then went back downstairs and told the lady, which looked like she just woke up and was high, that the room wasn't what I paid for. She then looked at the computer and mysteriously there was a room on the first floor! The hotel was really dirty and the people were that were staying there looked like they were on drugs! Pool wasn't maintained. Will not stay here again!

The hallway to our room smelled heavily of smoke both when we arrived and left. The key card worked fine but we couldn't open the door without body checking it due to the strike plate not being attached to the door jam properly. The lamp between the beds did not have a lamp shade which would have been a problem if the lamp worked. There were also wires hanging out of the bottom of the ac unit. The room looked clean (don't look under the beds) and pest free. The bathroom was also clean but did have pet damage on the door from a previous guest. The "gym" had 3 pieces of simple equipment. The laundry was out-of-order. The building is old and shows its age. There was no wifi available. If there was we were not given any sign in info. During check-in, we had to pay a $100 deposit in addition to the room cost. Which we were not made aware of before checking in. We were told we will get back after check-out.

I have been here for 2 weeks and my room is huge, quiet and clean. Towels and linen shower curtain are fresh and the bed is a bit lumpy, but I'm old. Front desk Ms. Tish is super friendly and helpful. A great value on a budget. Outside door to outside doesn't function so anyone can walk in.

Outside door to outside doesn't function so anyone can walk in.

Nothing at all. The front desk was absolutely terrible at check in. The white lady got into an argument with me because she misunderstood the situation of my bookings. The rooms are absolutely awful. The beds had a dent in them and my back is in pain.

Nothing at all. The front desk was absolutely terrible at check in. The white lady got into an argument with me because she misunderstood the situation of my bookings. The rooms are absolutely awful. The beds had a dent in them and my back is in pain.

Exceptional

Thank you for the stay it was clean and comfortable I will stay there again.

Passable

Syringe under the bed. Worst stay ever!

Pleasant

Absolutely nothing. It was the WORST hotel I’ve ever stayed at and left within the hour. The staff were rude & nonexistent after 11 pm. The room was moldy and disgusting. Blood in the shower. No sheets on the bed. Broken tv. It would’ve been better sleeping in my car.

The smell of marijuana everywhere, fans are going inside to dry carpet, room was dirty, smelly, the picture on the wall was Brocken. Non-living condition. We left right away. Outside drunk/homeless people. Orbitz first refused to help us with refund, saying it was not refundable. We went back to the hotel and made them refund the money. Orbitz later apologized. We had horrible experience with the hotel and Orbitz service.

Most of the place was dated. The amenities were closed or out of order. They take a deposit that takes a little bit to recover. There was also a good handful of homeless people out front, many of whom were likely on drugs.

Excellent

They lost water for a short while.

I waited two hours for someone to check me in. When someone finally showed up at the front he was not even an employee. I quit calling the phone number posted for late check ins. I quit ringing their call bell. And I quit looking around for the staff.

The room I stayed in was not well taken care of. The bathtub was dirty and the paint was pealing. Exterior was dirty and had cigarette buds all over. I had no issues with keeping my dog in the room with me.

Good staff, nice location

Doors were locked when we arrived late due to flight delay. Had to call expedia to track someone down to let us in. Given room with single bed, but needed and reserved a two bed room. Hotel could not switch rooms because full. Shower did not work. Very dirty everywhere. Avoid.

DO NOT STAY HERE! PROPERTY IS NOT CLEAN. DONT HAVE HOUSE KEEPING. Next to SMOKERS. GAVE ME ROOM WITH 2 DOUBLE BED. WHEN RESERVED A KING BED. ENDED UP WALKING OUT. NOT SAFE FOR KIDS!!!!

Friendly Staff, Bedding was clean, No Bugs or rodents. Just About Everything! Paid for a Deluxe King Suite and Got 2 Double Uncomfortable Beds Instead (fun sharing a double bed my wife). They Stated Booking On Booking.com Doesn’t Guarantee The Room You Booked/Paid For. That Was A First. We Always Get What We Paid For. The rooms are old, outdated, smelly, & stains everywhere. Bathrooms are gross. Drains do not properly drain in the sink nor bathtub. Beds are worn out and sunken in. Thank God we are only here for one night. The building smells like marijuana. FYI. Bring your own towels, wash clothes, soap, and shower shoes. The kitchen was gross. You definitely get what you paid for, hence the low review rating. We learned our lesson and won’t be cheap ever again for a one night stay. We could have gone elsewhere easily, but the only reason we stayed was because we saw this beautiful little girl get off the school bus and walked down the hall to her hotel room. It’s so sad she has to live in this particular hotel. We figured if she is living here full time, we can survive one night. Praying for her and her family. The sign says they are switching to new management so hopefully they turn this dump around, make it better, or it needs to shut down permanently.

Don’t let the location fool you!!! Very outdated and in the need of renovation $100 deposit but tub was ragedy plugs falling apart, dripping faucet all night in the kitchen . Peeling cracked sofa, old fridge and dish washer falling apart. Beautiful location of property but need to work on property before renting but if u a single person not picky and just want a place to lay you get it for a good price. You pay for what you get

The sofa had so much dust we had to clean it ourselves. The bath tub Was very dirty we had to clean that as well.

Never checked in. Hotel was closed when I arrived. No staff was there to check in.

The room was subpar for the price. It was worth it. I did not appreciate the large deposit, though the water did not get very hot. It was lukewarm in the shower and there was hair on the bathroom floor.

the staff was respectable and not annoying they checked us in and we didnt see them unless we needed something or we were leaving. sometimes you check in and just want to be left alone and they do that and i appreciate it !

the staff was respectable and not annoying they checked us in and we didnt see them unless we needed something or we were leaving. sometimes you check in and just want to be left alone and they do that and i appreciate it !

Expedia advertising states breakfast and there was not even a continental breakfast. coffee and small packaged muffins. Providing breakfast is always a determining factor for me booking a hotel. i was disappointed and felt this was misleading

Expedia advertising states breakfast and there was not even a continental breakfast. coffee and small packaged muffins. Providing breakfast is always a determining factor for me booking a hotel. i was disappointed and felt this was misleading

Room was outdated ,Woman was on the stairs doing drugs , then when returning upstairs she was passed out in the stair way had to walk around her ,felt very unsafe and uncomfortable. Hallways are confusing ,elevators felt very unsafe and unstable. Room had bad smell dirty feeling carpet , hallways had what looked like blood stains on them . Suite did not have a couch , unstable flooring. Just overall bad experience

Room was outdated ,Woman was on the stairs doing drugs , then when returning upstairs she was passed out in the stair way had to walk around her ,felt very unsafe and uncomfortable. Hallways are confusing ,elevators felt very unsafe and unstable. Room had bad smell dirty feeling carpet , hallways had what looked like blood stains on them . Suite did not have a couch , unstable flooring. Just overall bad experience

The cleaning I found a cockroach

Nice staff, Mrs. Tish was super nice and supportive.

Staff couldn't find my paid for reservation. Front door didn't work. Took forever for front desk clerk to answer/respond.

Nothing Drug deals and people loitering in parking lot, entire hotel and hallways smelled like cigarettes and weed, the hotel room was falling apart and nasty, tiny room, bed I could feel every spring. Felt nasty just being there and I'm not a picky person.

The room was rundown and not that clean. The bathtub is slippery and has a dip. Also, only 2 towels/washcloths for 4 guests. When my daughter went to ask for more towels, she was told she couldn't have any. When i went to ask, i was told I needed to bring back the dirty towels. When I did that, i still wasn't given enough washcloths.

The room was rundown and not that clean. The bathtub is slippery and has a dip. Also, only 2 towels/washcloths for 4 guests. When my daughter went to ask for more towels, she was told she couldn't have any. When i went to ask, i was told I needed to bring back the dirty towels. When I did that, i still wasn't given enough washcloths.

The kitchen was leaking, and it took 3 trips to get the room keys to work. Then the phone did not have a dial tone

The kitchen was leaking, and it took 3 trips to get the room keys to work. Then the phone did not have a dial tone

Amenities and room. They had no ice machine and the room smelled musty

Amenities and room. They had no ice machine and the room smelled musty

Room not up to standards. Missing Tv in bedroom, no remote for tv in living area. Very dated, mattress needs replacing, repair needed.

Room not up to standards. Missing Tv in bedroom, no remote for tv in living area. Very dated, mattress needs replacing, repair needed.

Staff was great, room wasn’t as advertised and microwave didn’t work.

Staff was great, room wasn’t as advertised and microwave didn’t work.

Room was big They have NO ICE in the whole hotel. No coffee pot in the room. They display an offering of assorted dishes, including a coffee pot, but when I asked for them they said they didn’t have any. After looking, I was given a box with 2 bowls, 2 plates and 4 knives. No spoons, forks, cups, etc. The house keeper was playing music and singing loudly out of the rooms she was cleaning. They must not be used to people actually sleeping. My mother works overnight and was trying to sleep during the day. Thank God we had headphones. The woman working the desk when we checked in really seemed to get annoyed with me when I was asking for ice and dishes.

Nasty, filthy rooms. Had to hear screaming all night from the next room over. Pretty sure there's people being trafficked thru this place.

Nasty, filthy rooms. Had to hear screaming all night from the next room over. Pretty sure there's people being trafficked thru this place.

Customer was complaining while I checked in, front desk associate laughed at the customer and was not empathetic at all Also safety concerns. The side door was propped open the entire stay with the rug

It’s peaceful

It was great There was no microwave in my room

Good stay

Good stay

There were NO supplies in the kitchen, not even a coffee pot. Not a single chair in the room to sit on to eat. No place in the bathroom to put toiletries, no table or stand, and the one hook was broken off the door. The bed linens didn't fit and I wasn't confident they were clean. The kitchen sink was open underneath with broken Ptrap plumbing visible. The kitchen counters were worn and dirty looking and the stove elements dirty. Worst room I've ever had.

There were NO supplies in the kitchen, not even a coffee pot. Not a single chair in the room to sit on to eat. No place in the bathroom to put toiletries, no table or stand, and the one hook was broken off the door. The bed linens didn't fit and I wasn't confident they were clean. The kitchen sink was open underneath with broken Ptrap plumbing visible. The kitchen counters were worn and dirty looking and the stove elements dirty. Worst room I've ever had.

Easy to get to When walking on the floors there were many spots that were soft in the hallway and the room. The room had a smell to it. I had to get some spray to get rid of the smell. The pillows are very cheap compared to most hotels I have stayed in. The bathtub looked disgusting. We didn’t even shower while we were there.

STAY Away from this place. We booked an extended stay because we wanted to kitchen...well one of the burners was working, the microwave, and the dishwasher were disgusting, the shower was clogged, there was not remotes for the TV....the list can go on and on. Do yourself a favor and stay somewhere else.

STAY Away from this place. We booked an extended stay because we wanted to kitchen...well one of the burners was working, the microwave, and the dishwasher were disgusting, the shower was clogged, there was not remotes for the TV....the list can go on and on. Do yourself a favor and stay somewhere else.

Room had no amenities, put me all the way in the back on the third floor knowing i had a service animal, Room very neglected, no trash cans outside to put dog bags, cigarette butts outside everywhere, staff very unfriendly, No breakfast like any other hotel, they have stale muffins, no regular coffee creamer, and when asked if they had any they were rude. place is not being cared for nothing in the kitchen except one dish towel. I have stayed at an extended stay before and it was 100 times better than this one. Sad the staff just does not care, because this Hotel is in a nice area, and should be up to the standards of the area. My honest review is not even a 2 star hotel.

Room had no amenities, put me all the way in the back on the third floor knowing i had a service animal, Room very neglected, no trash cans outside to put dog bags, cigarette butts outside everywhere, staff very unfriendly, No breakfast like any other hotel, they have stale muffins, no regular coffee creamer, and when asked if they had any they were rude. place is not being cared for nothing in the kitchen except one dish towel. I have stayed at an extended stay before and it was 100 times better than this one. Sad the staff just does not care, because this Hotel is in a nice area, and should be up to the standards of the area. My honest review is not even a 2 star hotel.

The room was dirty.

The room was dirty.

.

.

2nd room we were given was fine, other than Shower/Tub Tile & Grout need a serious scrub. :Breakfast" is a stretch - it is small cold muffins, small breakfast bars and instant oatmeal. No juicre, milk. Etc.

2nd room we were given was fine, other than Shower/Tub Tile & Grout need a serious scrub. :Breakfast" is a stretch - it is small cold muffins, small breakfast bars and instant oatmeal. No juicre, milk. Etc.

Caution: this did not seem like a motel that serves interstate travelers. Night clerk responded after hours and checked me in despite a crazy person trying to break in the front door and two cops outside responding. Would not recommend.

Caution: this did not seem like a motel that serves interstate travelers. Night clerk responded after hours and checked me in despite a crazy person trying to break in the front door and two cops outside responding. Would not recommend.

Rooms was outdated and not very clean

Rooms was outdated and not very clean

Couches were ruined, bathrooms were not clean. Says complementary breakfast but no breakfast only coffee and a granola bar was given. Not even juice or cereal was served for the kids. Some staff gave attitude, when asking questions.

Couches were ruined, bathrooms were not clean. Says complementary breakfast but no breakfast only coffee and a granola bar was given. Not even juice or cereal was served for the kids. Some staff gave attitude, when asking questions.

The hotel should be removed from Expedia. The facility is below average and doesn’t meet the standards.

The hotel should be removed from Expedia. The facility is below average and doesn’t meet the standards.

Yes

Yes

Shower has mold, roach on the floor, bed was hard and two outlets didn’t work

Shower has mold, roach on the floor, bed was hard and two outlets didn’t work

They gave my room away even though i purchased trip insurance. They replaced the room with smaller bed. The next day my key stopped working. They couldn't fix the key so my only option was to not leave the room until checkout. The room was disgusting. Not cleaned at all. Worst hotel ive ever stayed at.

They gave my room away even though i purchased trip insurance. They replaced the room with smaller bed. The next day my key stopped working. They couldn't fix the key so my only option was to not leave the room until checkout. The room was disgusting. Not cleaned at all. Worst hotel ive ever stayed at.

The tv was on when we checked into room and could not be turned off because the remote was missing a battery. Took three trips down to front desk to get another working remote. The girl was very nice but it was terribly inconvenient. The telephone in the room didn't work either. Also no soap or paper towels in lobby bathroom. The kitchen in the room had NO supplies. Was not aware of this, no coffee maker, thats a big deal. Will not ever stay there again.

The tv was on when we checked into room and could not be turned off because the remote was missing a battery. Took three trips down to front desk to get another working remote. The girl was very nice but it was terribly inconvenient. The telephone in the room didn't work either. Also no soap or paper towels in lobby bathroom. The kitchen in the room had NO supplies. Was not aware of this, no coffee maker, thats a big deal. Will not ever stay there again.

The lady at the desk tried to help us (she was very kind) after we arrived to our first room and it was filthy and without a sofa bed mattress. She gave us another room and the second room had a sofa mattress but it had a bloodied sheet on it. The entire building smells very badly. The rooms are not clean. We requested a refund and are staying somewhere else.

The lady at the desk tried to help us (she was very kind) after we arrived to our first room and it was filthy and without a sofa bed mattress. She gave us another room and the second room had a sofa mattress but it had a bloodied sheet on it. The entire building smells very badly. The rooms are not clean. We requested a refund and are staying somewhere else.

Otherwise, good standard hotel.

Otherwise, good standard hotel.

Nice

Nice

DO NOT STAY HERE. This place is absolutely disgusting and not safe. People smoking weed and crack all around the premises. The front desk receptionist sits there blasting rap music as she tries to have a conversation. I had to leave and pay double at another hotel because I did not feel safe here

DO NOT STAY HERE. This place is absolutely disgusting and not safe. People smoking weed and crack all around the premises. The front desk receptionist sits there blasting rap music as she tries to have a conversation. I had to leave and pay double at another hotel because I did not feel safe here

My room was in total disrepair. I have pictures of a broken faucet that didn’t work. Missing drawers in the bathroom, and kitchen. This place should never be available to rent.

My room was in total disrepair. I have pictures of a broken faucet that didn’t work. Missing drawers in the bathroom, and kitchen. This place should never be available to rent.

Strange odor in room as soon as you walk in. I have smelled similar in other properties and it is not pleasant. Wish they would have had coffee available in lobby or room other than breakfast time.

Strange odor in room as soon as you walk in. I have smelled similar in other properties and it is not pleasant. Wish they would have had coffee available in lobby or room other than breakfast time.

Just needs more cameras and security at night in the parking lot.

Just needs more cameras and security at night in the parking lot.

It was great just didn't know that had a 100 dollar deposit fee. It would been great if it was listed because some people may not have the money for deposit fee. But other than that

It was great just didn't know that had a 100 dollar deposit fee. It would been great if it was listed because some people may not have the money for deposit fee. But other than that

I would no recomend this place to anyone when I was given the room keys I was given room 132 and I went to the room I opened the door and to my surprise people were in the room they gave us a room that was being used after that I was given an empty room and noticed all of the furniture is old scuffed up and a big stain on the bath floor the drawers were sticky no breakfast options only coffee and muffins no ice maker and the mattress was really really hard

I would no recomend this place to anyone when I was given the room keys I was given room 132 and I went to the room I opened the door and to my surprise people were in the room they gave us a room that was being used after that I was given an empty room and noticed all of the furniture is old scuffed up and a big stain on the bath floor the drawers were sticky no breakfast options only coffee and muffins no ice maker and the mattress was really really hard

No front desk after 11 you got to call . And the cart things all the wheels are broken so be caref. No new towels before or after 9. Dishwasher leaked and was everything crazy. Under the bed was not clean and had to do myself. The breakfast wasn’t much to it. No eggs or such just muffins really and little ones. I did like it came with stove and big fridge. Another person said there microwave broken

No front desk after 11 you got to call . And the cart things all the wheels are broken so be caref. No new towels before or after 9. Dishwasher leaked and was everything crazy. Under the bed was not clean and had to do myself. The breakfast wasn’t much to it. No eggs or such just muffins really and little ones. I did like it came with stove and big fridge. Another person said there microwave broken

Not clean, towells smelled weird. Bath tub was dirty, and it flooded. I saw a baby roach coming out from under the bed, mattress way too soft. Sheets didn't seem clean.

Not clean, towells smelled weird. Bath tub was dirty, and it flooded. I saw a baby roach coming out from under the bed, mattress way too soft. Sheets didn't seem clean.

Place was dirty had people smoking outside of every door standing outside stairs was stank hallways were dirty and stank. Sheets was dirty pajamas and underwear from previous guests was underneath the bed.

Place was dirty had people smoking outside of every door standing outside stairs was stank hallways were dirty and stank. Sheets was dirty pajamas and underwear from previous guests was underneath the bed.

Runs and unfriendly staff

Runs and unfriendly staff

The bed was comfortable and air conditioner was good, the carpet was dirty, outdated appliance and need updated plumbing. Inconveniences check in and out. Maintenance not available after hours, no rolling cart available

The bed was comfortable and air conditioner was good, the carpet was dirty, outdated appliance and need updated plumbing. Inconveniences check in and out. Maintenance not available after hours, no rolling cart available

The cleaning was really bad it was hairs all over the shower looks super dirty and the room smells like pee

The cleaning was really bad it was hairs all over the shower looks super dirty and the room smells like pee

Good

Good

Bathroom was filthy and there were still dirty wash clothes in the shower from previous people. I was moved to a new room and the new room also had a dirty bathroom and the pillow cases were dirty. I am very upset. Extended stay is not wanting to give me a refund. I did not end up staying there and I left. It was disgusting.

Bathroom was filthy and there were still dirty wash clothes in the shower from previous people. I was moved to a new room and the new room also had a dirty bathroom and the pillow cases were dirty. I am very upset. Extended stay is not wanting to give me a refund. I did not end up staying there and I left. It was disgusting.

Front desk was very friendly and helpful, but the whole floor we got put on had a very off putting smell.

Front desk was very friendly and helpful, but the whole floor we got put on had a very off putting smell.

Awesome nights.

Awesome nights.

Excellent, stay.

Excellent, stay.

Really good for the price.

Really good for the price.

TERRIBLE

TERRIBLE

Good

Good

Bad smell inside room. Need to clean it properly.

Bad smell inside room. Need to clean it properly.

I did not like the selection of items for breakfast that there was not any eggs, bacon, sausage, waffles, cereal and milk, fresh fruit, juices, or hash browns. I did not like that there were no cook ware, utensils, ice trays, and other kitchen supplies already available in the kitchen. I did not like that I requested ice trays and never received any. I did not like that I had to report the bathroom sink was clogged, and a light bulb needed to be replaced in the bathroom and lamp on the kitchen table. I did not like that I had to take towels downstairs to change out. I did not like the bathtub and feel it was clean or appealing to take a bath in.

I did not like the selection of items for breakfast that there was not any eggs, bacon, sausage, waffles, cereal and milk, fresh fruit, juices, or hash browns. I did not like that there were no cook ware, utensils, ice trays, and other kitchen supplies already available in the kitchen. I did not like that I requested ice trays and never received any. I did not like that I had to report the bathroom sink was clogged, and a light bulb needed to be replaced in the bathroom and lamp on the kitchen table. I did not like that I had to take towels downstairs to change out. I did not like the bathtub and feel it was clean or appealing to take a bath in.

The room has a damp smell to it. We were going stay another night but cause of these reasons we switched Hotels.

The room has a damp smell to it. We were going stay another night but cause of these reasons we switched Hotels.

Carrie is always great!

Carrie is always great!

People live here and you get what you get with that. When we checked in, there were a couple of russian guys at the front desk checking in with "escorts". The hallway to our room smelt like straight pot. The bed was awful and i slept in the recliner for the two nights we were there. The staff was very understanding and friendly and gave me a partial refund for the inconvenience. The parking lot needed a good cleaning and people had their laundry out on their cars overnight. Lots of food choices nearby

People live here and you get what you get with that. When we checked in, there were a couple of russian guys at the front desk checking in with "escorts". The hallway to our room smelt like straight pot. The bed was awful and i slept in the recliner for the two nights we were there. The staff was very understanding and friendly and gave me a partial refund for the inconvenience. The parking lot needed a good cleaning and people had their laundry out on their cars overnight. Lots of food choices nearby

BEWARE!!!!! DO NOT come to this hotel. I was traveling with my wife,3year old girl and newborn boy. Pulling into this hotel the first thing I noticed was the junkies standing by the door trying to get a free room although the outside did look clean and up to date. Checking into the hotel it was a hassle just to get 3 towels! Walking into our room the god awful smell of urine almost made me take the kids to sleep in the car being it was so late and hard to find another hotel. Walking into our room in the beggining our keys did not work so I had to go back down the elevator that is very sketchy to get new ones. Walking into the room I was greeted with a cabinet hanging. I told my wife to just take a shower it will not be forever it is just too late for a new hotel. After 30 minutes of no hot water still u went down to complain. Ofc no one knew anything about this. After the front desk told me it should be back on it still wasn't an hour later I went to go back down to get it fixed. Ofc no one is at the front desk and I have to call on the phone. Another lady appears and tells me she is going to flip the switch on the water heater bc of the previous lady who did not know how to fix it. After the nightmare of Luke warm water I look up to black mild all inside of the hotel. Buyer beware this is not the end. They moved me to a different room which is "upgraded' to be even more filthy! Do not ever come to this hotel 5/24/2025 I was offered a discount for a good review! Yeah forgetit

BEWARE!!!!! DO NOT come to this hotel. I was traveling with my wife,3year old girl and newborn boy. Pulling into this hotel the first thing I noticed was the junkies standing by the door trying to get a free room although the outside did look clean and up to date. Checking into the hotel it was a hassle just to get 3 towels! Walking into our room the god awful smell of urine almost made me take the kids to sleep in the car being it was so late and hard to find another hotel. Walking into our room in the beggining our keys did not work so I had to go back down the elevator that is very sketchy to get new ones. Walking into the room I was greeted with a cabinet hanging. I told my wife to just take a shower it will not be forever it is just too late for a new hotel. After 30 minutes of no hot water still u went down to complain. Ofc no one knew anything about this. After the front desk told me it should be back on it still wasn't an hour later I went to go back down to get it fixed. Ofc no one is at the front desk and I have to call on the phone. Another lady appears and tells me she is going to flip the switch on the water heater bc of the previous lady who did not know how to fix it. After the nightmare of Luke warm water I look up to black mild all inside of the hotel. Buyer beware this is not the end. They moved me to a different room which is "upgraded' to be even more filthy! Do not ever come to this hotel 5/24/2025 I was offered a discount for a good review! Yeah forgetit

It's not Fancy, but it's got what you need at an affordable price

It's not Fancy, but it's got what you need at an affordable price

The room I stayed in on the ground floor was outdated and needs renovation. However, the hotel overall was good, located in a quiet area, and the staff were helpful and friendly.

The room I stayed in on the ground floor was outdated and needs renovation. However, the hotel overall was good, located in a quiet area, and the staff were helpful and friendly.

Very date property, woke up to cockroaches on the wall, the tub was very dirty and looked like there was once slip resistance there but pulled off, breakfast was nothing but muffins and not enough to feed everybody that was trying to eat. Very disappointing.

Very date property, woke up to cockroaches on the wall, the tub was very dirty and looked like there was once slip resistance there but pulled off, breakfast was nothing but muffins and not enough to feed everybody that was trying to eat. Very disappointing.

The service was great and the front service attendant was out of this world the room was clean and very nice and tidy

The service was great and the front service attendant was out of this world the room was clean and very nice and tidy

Place is what it is a long stay hotel

Place is what it is a long stay hotel

When I arrive to the property, the girl at the front counter, notified me that the room that I had reserved was not available so my arrangements needed to be adjusted to what they had which was not what I had reserved. Then upon entering the room, I noticed that the lights and outlets did not work. Additionally, the back door had no lock on it so anyone could access the hotel at any moment. The hallways were full of trash. When I brought the nonworking lights and outlets to the hotel concierge attention, they told me that there was no maintenance person on for the weekend and that they would have to see if they could come and fix the lights and if they couldn’t fix the lights that they would switch my room. That never happened. My room was never changed and maintenance. Never came to fix the light.

When I arrive to the property, the girl at the front counter, notified me that the room that I had reserved was not available so my arrangements needed to be adjusted to what they had which was not what I had reserved. Then upon entering the room, I noticed that the lights and outlets did not work. Additionally, the back door had no lock on it so anyone could access the hotel at any moment. The hallways were full of trash. When I brought the nonworking lights and outlets to the hotel concierge attention, they told me that there was no maintenance person on for the weekend and that they would have to see if they could come and fix the lights and if they couldn’t fix the lights that they would switch my room. That never happened. My room was never changed and maintenance. Never came to fix the light.

Room was filthy. Tub was still dirty from previous stay. There was trash & leftover items under the bed. Pull out mattress has what looked to be mold on it. The iron was broken and there wasn’t any lightbulbs in the lamps beside the bed. There was not a breakfast. All that was offered was packaged muffins and coffee.

Room was filthy. Tub was still dirty from previous stay. There was trash & leftover items under the bed. Pull out mattress has what looked to be mold on it. The iron was broken and there wasn’t any lightbulbs in the lamps beside the bed. There was not a breakfast. All that was offered was packaged muffins and coffee.

Drove 832 miles , 14 hours to get down to Florida got to the hotel , to me and my families surprise, our room was cancelled, with no call or any kind of a notice, so at 4:00 am with fout children we had to find a different hotel in a hurry

Drove 832 miles , 14 hours to get down to Florida got to the hotel , to me and my families surprise, our room was cancelled, with no call or any kind of a notice, so at 4:00 am with fout children we had to find a different hotel in a hurry

People being to loud

People being to loud

This hotel was very unkept.

This hotel was very unkept.

Not clean

Not clean

Run down place

Run down place

I did not stay after learning of a hidden fee that hasn’t been shared with their 3rd party affiliates ($100) deposit, the condition of the property with some noticeably poor cosmetics

I did not stay after learning of a hidden fee that hasn’t been shared with their 3rd party affiliates ($100) deposit, the condition of the property with some noticeably poor cosmetics

Dirty room and tub? The employee looked like she had just woken up. I had to wait a while to get service. Very disappointed in the Extended Stay property. I would not recommend this location.

Dirty room and tub? The employee looked like she had just woken up. I had to wait a while to get service. Very disappointed in the Extended Stay property. I would not recommend this location.

The worst! Extremely dirty

The worst! Extremely dirty

It's a middle class hotel with basic features & those features were well presented! All OK!

It's a middle class hotel with basic features & those features were well presented! All OK!

Old and outdated bathroom horrible stains on carpet

Old and outdated bathroom horrible stains on carpet

Fleas, bad smell

Fleas, bad smell

For the price, it was just right

For the price, it was just right

It was quiet and clean

It was quiet and clean

I must say it was one of the most beautiful room I stayed in so far this year, I feel it was a great stay and had a great host nice breakfast the next morning. Very quiet and peaceful anything I needed was walking distance nice area.

I must say it was one of the most beautiful room I stayed in so far this year, I feel it was a great stay and had a great host nice breakfast the next morning. Very quiet and peaceful anything I needed was walking distance nice area.

The Staff is kind and professional they are great about linens and towels and anything that you need for your room. They charge $100 deposit but if you do what you're supposed to do and leave the room in good condition like it was when you came in then they return your deposit.

The Staff is kind and professional they are great about linens and towels and anything that you need for your room. They charge $100 deposit but if you do what you're supposed to do and leave the room in good condition like it was when you came in then they return your deposit.

Had to wait nearly an hour to check-in. When I did, the room I reserved was not available and I was forced to accept a room that smelt like paint but had the filthiest bathroom. Would not recommend unless you’re short on cash

Had to wait nearly an hour to check-in. When I did, the room I reserved was not available and I was forced to accept a room that smelt like paint but had the filthiest bathroom. Would not recommend unless you’re short on cash

Minus the cold weather the trip was definitely pleasant shout to the location the up keep was fine the staff was kind and courteous the check in and check out was efficient only thing I would say is get the key card pad fixed on the main entrance cause when I got stuck outside in the cold that was funny but not cool but the night desk worker was friendly we both laughed bout it

Minus the cold weather the trip was definitely pleasant shout to the location the up keep was fine the staff was kind and courteous the check in and check out was efficient only thing I would say is get the key card pad fixed on the main entrance cause when I got stuck outside in the cold that was funny but not cool but the night desk worker was friendly we both laughed bout it

Comfortable beds

Comfortable beds

The room has a musty, wet smell. There was no trash can in the room. The electrical outlet was missing the cover where the tv was plugged in. The bath tub was so dirty we put a towel in the tub so we could stand in to take a shower. There is not continental “breakfast” it’s a blueberry or chocolate muffin the sofa bed was torn with foam coming out the bottom

The room has a musty, wet smell. There was no trash can in the room. The electrical outlet was missing the cover where the tv was plugged in. The bath tub was so dirty we put a towel in the tub so we could stand in to take a shower. There is not continental “breakfast” it’s a blueberry or chocolate muffin the sofa bed was torn with foam coming out the bottom

Tub needs replacing suspicions activities outside locked doors propped open

Didn’t get the room and I’m so glad. Low grade on cleanliness and appearance

Broken door locks, smell of drugs throughout entire inside and outside, no presence of staff after 7pm, room absolutely disgusting, stains on walls, stains in shower, broken room amenities, loud rooms from people who appear to live there, people coming and going that aren't staying there, not enough parking lot lights. Will never stay at this brand hotel again. Completely unsa.

Checking in was easy, but when I got to my room around 7 or 8 PM (I can't remember the exact time), I dropped off my things and left. When I returned, I noticed a terrible odor in the room. The front desk basically said there was nothing they could do about it because I booked through Expedia. It was late, and I couldn't find another hotel due to the time and the difficulties I encountered getting to JAX. The staff member didn’t offer to come up to the room or help in any way; she simply said, "Well, that's on you." Additionally, the computer chair was stained, and the bathtub was awful. I have photos for proof. Overall, I will not be staying at an extended-stay hotel again, nor would I recommend it to anyone I know. I did notice the gym had ceiling tile and it was just nasty. lucky it was close to my job, I shouldve just slept in my car at that point.

The staff at night was not very friendly. There were people slamming doors all day and night. Missing light bulbs tub was nasty toilet seat was loose. Phone and alarm clock not even plugged in. Tv remote didn’t had to get another one from the front desk

The hallway smelt entirely of weed on the second floor, carpet was filthy and flooring sent as if it had putts underneath carpet. The room itself was fine but you could hear just about everything going on in the hotel. Couldn’t fall asleep till almost 2am from footsteps being heard all night to doors opening and shutting.

Room was filthy. Especially the floor. Found used bandaids, huge dust clumps under the beds and generally a very dirty floor that clearly hasn’t seen a mop in a long time

Waiting to transition into new house. I chose the extended stay to try to save money on lodging in meals. I chose this extended stay because it was not far from my job and also convenient with shopping and in a busy prominent side of town. Lobby was nice and clean. Rooms need and upgrade and better upkeep. It is just temporary. When I had to stay another week it was a little frustrating trying to know we were in a small space to try to cook something and you had to open the window so the smoke alarm wouldn't go off. The beds are very soft and needed new mattresses even on the sofa bed.

Not What we thought

The room was at best average. A lot of suspicious activities going on there. The AC worked great as well as the shower. Also made use of the iron and ironing board. We were told they lock down the hotel at 11 so if our key wouldn't allow us in then we had to call someone from outside? Weird.

When cleaning up a few things off the floor , we then realized the floor looked as if it wasn’t mopped . The painting of the tree was also upside down . To get in the building the doors was fully of nasty fingerprints and dirt . I have allergies towards pets with fur , while walking down the hall , getting on the elevator and making it to the room my throat tightened and I began having an allergic reaction to the smell of pets .

Furniture was falling apart and TV remote was missing. Electric outlet by the bed did not work. No breakfast which was promised.

It was a nice and comfortable stop for us and our two little dogs. The front desk was very helpful in getting us situated and ensuring we had everything we needed.

The pictures and reviews online were very deceptive.

This is the WORST extended stay I have stayed at. The fact I had my son with me and we basically had to sleep in the car until I was able to get my room switched was UNACCEPTABLE. I wouldn’t recommend this location to my worst enemy….or even a dog off the street. BEWARE AND STAY AWAY !!!!

Staff veey polite and helpful. Property was clean and well taken care of. Room was clean and set up nice. Only thing i could say is there wasnt any plastic water cups in the room.

Whoever is the proprietor of this hotel needs to have his franchise revoked. Not only was it dirty, smelly and unsafe, the bathroom didn't even have a shower curtain. I wish i could get my money and my time back. EXTREMELY disappointed with this property.

Room was nice. Could have been cleaner. Smelled of cigarettes even though it was non smoking. Had to pay deposit of more than my stay which I won't get back for 3-5 days.

After long day of travel we arrived at the hotel just after midnight . There was a phone out side of the lobby . I reached the clerk named Jarvis he told me they don’t check any one in after midnight. They did not give me a room. I was left scrambling to find a place for my children and I to stay. Then at 1am I saw I was charged for the stay. I never got a room! I’m my whole life of traveling I have never heard of such a rip off scam! No where in the welcome letter from the property does it show that you won’t get a room if you show up after midnight.

The manager is a cu*t and we ended up getting a downgraded room with nothing I paid for and was met with attitude from a manager who look like she could be the mortal Kombat character mileena. I wouldn't recommend this hotel to a dog. I will be speaking to corporate on the matter in regards to this unprofessional hotel and it's employees

Says free breakfast but went down there around 8 and was only coffee. The bathroom was disgusting looked like someone had been putting cigarette butts out on the toilet and wasn’t clean didn’t even bother taking a shower it looked like something out of a horror movie.

The property I live at had a power outage which led reasoning for the extended stay at your business. It was close to my job which was a plus. The front office staff was nice and professional, no problem there. The room floor was so dirty that it turned my feet black. I had to buy cleaning supplies to clean my room that should have already been cleaned. The let out bed had urine stains and no sheet, Iwas disgusted. The beds were very uncomfortable and the springs were digging in my back, which left me with lower back pain. The corner door that led out to the parking lot in back was broken to where anyone from the street could just walk in. That is a safety hazard. It was not worth the amount of money that I paid, which was close to$600 for 6 days total. I hope to be accommodated for this. Thank you.

The staff was very nice

Great

I just didn't like smelling of 'the green stuff' everytime I stepped outside of the building and returning. The smell also filled the hallways. There should also be a notification on the website mentioning your $100 deposit upon check-in. That was certainly an unwelcoming surprise.

Lovely view of pond outside

Overall, the room was clean and functional the electric outlet by the bed, which supplies electricity to both lamps and clock-radio was loose and nonfunctional. The only lights were in the kitchen and bathroom. The free breakfast consisted of only two kinds of muffins, Nutrigrain bars, and instant oatmeal. Pool was clean.

Do not stay here!!!! Bathroom door knob broken Towel rack hanging off wall. Room 242 smelled like feet People hanging out in the halls accompanied by plenty of garbage. This was my first experience staying in a homeless shelter I did not feel safe at all.

I liked everything

Key card machine was broke, someone had to stay in the room or we had to go get someone from the office to let us in. Roaches came out the closer to night, and a lot of them. The bathroom sink stay clogged.

I have new comments to say about this

The reservation was for a room with a queen bed and a sofa bed since the reservation was for 3 people. The initial room assigned did not have a sofa bed. It only had a queen bed. I had to go back to the desk and ask how 3 people are going to sleep in one bed. The receptionist then assigned me a room with a queen bed and sofa bed.

It's ok. A place to rest your head. Most of the people there live there on a full time bases.

My stay was not pleasant. 1. First thing in the morning maintenance knocking on my door asking if I need toilet paper at 8am. I just check in a few hours ahead why would I need toilet paper? Shortly after dogs were barking none stop. The condition of the room was poor. Broken equipment and other things. Thank you!

No pool available? No check in after midnight nor is there breakfast n os t important meal of day

On the plus side I survived the night, the AC was loud but cold,and they had not great coffee but coffee non the less downstairs.

The staff was all very good and professional coming from Dallas texas

the shower was dirty,then they barley had enough pillows for two people and the hallways have a off smell of dog

El lugar, la limpieza y el servicio horrible, sucio mal olor, en fin no lo recomendaría para nada. Una experiencia desagradable.

Great room and view of the ocean

👍

Run down, gross, broken and smelled. Crime in and around hotel.

The breakfast is just muffins. If you need anything even a blow dryer or pots and pans, you have to ask. Couldn’t take a bath because there no drain plug and the Matts are dirty too. The staff was friendly. The rooms are big. You just don’t get the room you book on Expedia.

There were bugs or ants in the kitchen areas before i checked out. The staff only gave me limited cook wear stating it was because i was a short stay. I complained the next morning on her because i never had the issue before. The room bed was comfortable but the couch was old and the recliner was broke.