Quality Inn Jacksonville South

2-star hotel Good 5018 University Boulevard W, Jacksonville, FL, 32216
Quality Inn Jacksonville South

About Quality Inn Jacksonville South

At Quality Inn Jacksonville South, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Complimentary parking is available for guests.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • In-room refrigerator
  • In-room microwave
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

3.1 / 5

The hotel reviews are largely negative, with guests expressing dissatisfaction with cleanliness, safety, and maintenance. Many guests reported issues with roaches, broken fixtures, and unclean rooms. The hotel's location and surrounding area were also frequently criticized as unsafe and unappealing.

What guests liked
  • Affordable price
  • Friendly housekeeping staff
What could be better
  • Unclean rooms and facilities
  • Safety concerns in and around the hotel
  • Elder Jun 2026 · via expedia
    3/5

    .

  • Candace Jun 2026 · via hotels.com
    3/5

    Appropriate to everything

  • Evelys Jun 2026 · via hotels.com
    1/5

    Deposit was NEVER RETURNED, CALLED ABOUT IT, TOLD IT WAS MY BANK HOLDING 3 DAYS, THEN NOTHING, SENT MESSAGE, STILL WAITING ON THEM TO REPLY....

  • Alicja May 2026 · via hotels.com
    1/5

    Hotel was not as pictured. I had to circle the block 2 times just to find it. Very run down looking

  • karen May 2026 · via hotels.com
    2/5

    There was NOT a hot breakfast. Only scrambled eggs if you eat them. No biscuits or bacon. Barely anything. The air conditioning was noisy. Rooms were very old. The safety was ok. The desk staff was friendly.

  • Cardono Apr 2026 · via hotels.com
    1/5

    Air conditioner old not working perfectly,people smoking on the stairs,need to remodel

  • Carrie Apr 2026 · via expedia
    4/5

    Friendly staff. Quick check-in. Clean room. Fare rate for what/where it is. Could be a little sketchy outside at times but no one bothers u. Just mind ur business, that's all. Lol my only slight issue would be the shower curtain rod was broken so had to be creative with holding the shower curtain up on both ends of the rod, but that's nothing... No reason to

  • Lashun Apr 2026 · via expedia
    1/5

    No breakfast

  • Gahodery Mar 2026 · via expedia
    4/5

    Clean and close to many dinning options.

  • M Mar 2026 · via booking
    5/5

    Exceptional

  • Adam Mar 2026 · via expedia
    5/5

    Great staff

  • Robert Mar 2026 · via expedia
    4/5

    This hotel was a good value for the price.

  • robin Mar 2026 · via hotels.com
    5/5

    Dated but clean and good value

  • Rayvon Mar 2026 · via expedia
    1/5

    The photos do NOT match what the hotel looks like. There's no sign indicating the location- I don't think this property is actually a hotel more like a motel. The property is eery, we were the only individuals/vehicle staying there. The site offers free breakfast, but I'm not even sure where that would be held? The rooms were older and not up to date, bedding was mismatched, carpets were sticky, shower has zero pressure. Employees were outside hosing down refrigerators upon arrival. Please book elsewhere.

  • Joseph Mar 2026 · via booking
    3.5/5

    Location, Staff and Room, note under new management. See some things in room needed replacing (like the chair but I give it 3 stars) TouchUp Tub makes some updates to furniture.

  • Raquel Mar 2026 · via hotels.com
    4/5

    Great place for the value. Breakfast was good.

  • Juan Mar 2026 · via booking
    5/5

    Exceptional

  • John Mar 2026 · via booking
    0.5/5

    Nothing The toilet didnt work, there was no heat, the room was dingy, security was absent, I had to check my car every few hours to make sure it was still there. I cant believe Best Western has its name and reputation tied to this awful property I will never use a Best Western hotel again........... Over 100 doll;ars to stay in a dump I was awake almost all night. Sure Stay should be changed to Never Stay, I want a refund for the night we stayed there but I am so disgusted by it I won't bother. Do not, under any circumstance stay there. A horrible night John Blake NC

  • Holly Feb 2026 · via hotels.com
    3/5

    Surprised for the price the condition of the building. The outside of the building definitely needs renovation. Drove by not realizing that’s where we were staying. Once inside the room was fine. The breakfast was also very good.

  • Holly Feb 2026 · via hotels.com
    3/5

    Surprised for the price the condition of the building. The outside of the building definitely needs renovation. Drove by not realizing that’s where we were staying. Once inside the room was fine. The breakfast was also very good.

  • Erica Feb 2026 · via booking
    2.5/5

    Passable

  • Kiara Feb 2026 · via expedia
    2/5

    Room had visible flaws and damages. Hotel isn’t in the nicest area. Room was clean.

  • Kiara Feb 2026 · via expedia
    2/5

    Room had visible flaws and damages. Hotel isn’t in the nicest area. Room was clean.

  • Griffin Feb 2026 · via booking
    5/5

    Exceptional

  • Sunny Feb 2026 · via booking
    5/5

    Exceptional

  • igore Feb 2026 · via expedia
    3/5

    Clean rook

  • igore Feb 2026 · via expedia
    3/5

    Clean rook

  • Romeo Feb 2026 · via booking
    2.5/5

    Passable

  • Nathan Feb 2026 · via expedia
    2/5

    The stay was fine, good place to sleep but the posting is misleading. Tv picture was terrible wasn’t even worth using. Check in was quick and easy.

  • Nathan Feb 2026 · via expedia
    2/5

    The stay was fine, good place to sleep but the posting is misleading. Tv picture was terrible wasn’t even worth using. Check in was quick and easy.

  • Sara Feb 2026 · via expedia
    4/5

    Staff were friendly. Room smelled great. Breakfast was good.

  • Sara Feb 2026 · via expedia
    4/5

    Staff were friendly. Room smelled great. Breakfast was good.

  • Kenneth Feb 2026 · via booking
    5/5

    Exceptional

  • Girll Feb 2026 · via booking
    0.5/5

    Bad

  • Kenneth Feb 2026 · via booking
    5/5

    Exceptional

  • Amy Feb 2026 · via hotels.com
    5/5

    Staff so nice

  • Amy Feb 2026 · via hotels.com
    5/5

    Staff so nice

  • Amy Feb 2026 · via booking
    4/5

    Very good

  • Barbara Feb 2026 · via priceline
    4/5

    Location

  • Barbara Feb 2026 · via booking
    4/5

    Location

  • Ruth Jan 2026 · via hotels.com
    3/5

    The sink didn't drain of water. One the door luck scares was loose. It just looked old dirtygrudgey. Like it was clean but the grime was old. People were nice. Decent breakfast. Expected more for the price.

  • Ruth Jan 2026 · via hotels.com
    3/5

    The sink didn't drain of water. One the door luck scares was loose. It just looked old dirtygrudgey. Like it was clean but the grime was old. People were nice. Decent breakfast. Expected more for the price.

  • Jennie Jan 2026 · via expedia
    5/5

    Room was clean,check in was fast and easy

  • Jennie Jan 2026 · via expedia
    5/5

    Room was clean,check in was fast and easy

  • Jovan Jan 2026 · via booking
    3/5

    The price Hard towels that feel like rubbing sand paper on your skin

  • Jovan Jan 2026 · via priceline
    3/5

    Hard towels that feel like rubbing sand paper on your skin

  • Paige Jan 2026 · via hotels.com
    2/5

    There was rust

  • Paige Jan 2026 · via hotels.com
    2/5

    There was rust

  • Cathryn Jan 2026 · via expedia
    2/5

    My television was broken the whole time and I was charged Twice.

  • Cathryn Jan 2026 · via expedia
    2/5

    My television was broken the whole time and I was charged Twice.

  • Michele Jan 2026 · via booking
    4/5

    Very good

  • GEORGE Jan 2026 · via priceline
    3.5/5

    Nice Room. the Toilet took long to refill itself. the water did not taste good.

  • Carl Jan 2026 · via priceline
    3.5/5

    Ok breakfast, the eggs were weird but the waffle maker was a plus, fruit was good, coffee could be better. That some jackass was smoking in their room and it was filtering into mine.

  • Judith Jan 2026 · via priceline
    1/5

    Location The a/c wasn’t working

  • Madeline Jan 2026 · via priceline
    4.5/5

    Location....price...staff is very polite.

  • Darlene Jan 2026 · via priceline
    4/5

    Great price, very nice remodeled hotel, would stay again. Better than 2 star!

  • Stephen Jan 2026 · via priceline
    3.5/5

    Convenient. People were nice. You can tell it was dated and attempting facelift but everything was clean.

  • Luis Jan 2026 · via priceline
    5/5

    Clean comfortable bed , close to everything you need. Walmart, gas station etc I'm not picky, I can adjust to mostly anything.

  • Brian Jan 2026 · via priceline
    5/5

    Very clean rooms.. actually really comfortable beds as well.. for the price you can't beat it

  • jeffery Jan 2026 · via expedia
    3/5

    Staff was nice room was in need of repair.

  • jeffery Jan 2026 · via expedia
    3/5

    Staff was nice room was in need of repair.

  • Cara Jan 2026 · via expedia
    4/5

    AC worked great, grab and go breakfast but not continental. Staff were friendly and accommodating , property was safe and well maintained.

  • Cara Jan 2026 · via expedia
    4/5

    AC worked great, grab and go breakfast but not continental. Staff were friendly and accommodating , property was safe and well maintained.

  • Singleton Jan 2026 · via priceline
    3.5/5

    The first room we got the AC wasn't working there was no remote for the TV and when we got to the second room it was a little better but the shower curtain were tore up a little bit and that was kind of smudge dark marks inside the toilet.

  • Edward Jan 2026 · via priceline
    4.5/5

    Breakfast was good. Staff was friendly. Overall, it was a very comfortable stay. Waffle batter was too runny so couldn’t make decent waffles.

  • John Jan 2026 · via priceline
    2/5

    Easy to find, price was okay when booking but a bit to high. If just passing through for a night it should work. 1 room of the 2 booked smelled alot like Marijuana. Area at night not sure I would want my kids walking around in. This is a Motel not a Hotel, breakfast was included but it was not worth eating. Hot water for tea was barely warm.

  • Jordan Jan 2026 · via expedia
    5/5

    It was all good

  • Jordan Jan 2026 · via expedia
    5/5

    It was all good

  • Cynthia Jan 2026 · via hotels.com
    3/5

    Room go staff was ok not very helpful

  • Cynthia Jan 2026 · via hotels.com
    3/5

    Room go staff was ok not very helpful

  • Anastasia Jan 2026 · via priceline
    1/5

    I stay here every other week and the staff have always been nice in the past and at checkout today he was very apologetic and friendly. When I arrived he ran my card twice. He put me in room 217 where the heater did not work. I went back up to the front to make him aware that the heater did not work. He said well I can get you a portable heater, the heat works in the room but not right now. I said do you have another room he said no I have a portable heater. I asked for a refund to leave the property he then said he had another room. He told me to when. I got to that room make sure everything work before I touch anything I said ok. I just went to the room checked the heater to see if it work and did not bother anything else. I had already made up my mind to to complain about anything else because of the way he talked to me. He put me in room 208. In that room there is mold on the bathroom ceiling, when it rains hard the water drips from the ceiling., the drawers for the stand by tv were stuck wouldn't go in and the light in the lamp was blowed. The microwave did not work. I went downstairs where the serve breakfast to use the microwave tried to heat up my food like four times that microwave gets warm but didn't warm the food.

  • Chalaina Jan 2026 · via hotels.com
    5/5

    Customer service was great. I slept so good after a nice hot shower. They have the best showers by far and breakfast!!!

  • Chalaina Jan 2026 · via hotels.com
    5/5

    Customer service was great. I slept so good after a nice hot shower. They have the best showers by far and breakfast!!!

  • LUISA Dec 2025 · via expedia
    2/5

    Low cost hotel to crash, not recommended for kids. I had 2 rooms since we were 6ppl in total. Both rooms were smelly. One had a smoke smell while the other the sanitizer or deodorizer was too much. Carpet is disgusting it looks and it feels disgusting to your feet. Pieced of baseboards falling around one of the rooms. One room the outlet of the bathroom was not working and the reset button was broken. Bathroom floors looked not cleaned. I went to sleep not knowing if the sheets had been change after the last guest. You get a what you paid for. Stay here if you are on a low budget and plan to spend the night only.

  • LUISA Dec 2025 · via expedia
    2/5

    Low cost hotel to crash, not recommended for kids. I had 2 rooms since we were 6ppl in total. Both rooms were smelly. One had a smoke smell while the other the sanitizer or deodorizer was too much. Carpet is disgusting it looks and it feels disgusting to your feet. Pieced of baseboards falling around one of the rooms. One room the outlet of the bathroom was not working and the reset button was broken. Bathroom floors looked not cleaned. I went to sleep not knowing if the sheets had been change after the last guest. You get a what you paid for. Stay here if you are on a low budget and plan to spend the night only.

  • Romeo Dec 2025 · via priceline
    1.5/5

    convenience . they have decent breakfast. i requested for a disabled access room. when i checked in the attendant keep insisting me a king size bed. where i book 2 Queen size beds. the room given , the tv is broke . the towels are dingy.

  • VAIBHAV Dec 2025 · via expedia
    5/5

    Very clean and comfortable stay

  • VAIBHAV Dec 2025 · via expedia
    5/5

    Very clean and comfortable stay

  • Brittany Dec 2025 · via priceline
    5/5

    The staff was nice. The room and cleanliness met my standards and the price was so right! Everything was good

  • Yoonmi Dec 2025 · via hotels.com
    1/5

    The room feel neglected and the shower handle had been broken

  • Yoonmi Dec 2025 · via hotels.com
    1/5

    The room feel neglected and the shower handle had been broken

  • Greg Dec 2025 · via priceline
    0.5/5

    Nothing

  • jonelle Dec 2025 · via priceline
    5/5

    The staff, and how friendly they are

  • Krissa Dec 2025 · via priceline
    0.5/5

    Nothing There was mold in the tub, holes in the sheets, the door wouldn’t lock

  • Richard Dec 2025 · via hotels.com
    5/5

    For an older facility it was very clean & the staff were super cool. The breakfast was meh, but serviceable. Would stay again.

  • Richard Dec 2025 · via hotels.com
    5/5

    For an older facility it was very clean & the staff were super cool. The breakfast was meh, but serviceable. Would stay again.

  • Zuylen Dec 2025 · via expedia
    2/5

    This room smelled musty and had a broken toilet seat. The lobby staff were very friendly and polite, and the breakfast was good.

  • Zuylen Dec 2025 · via expedia
    2/5

    This room smelled musty and had a broken toilet seat. The lobby staff were very friendly and polite, and the breakfast was good.

  • Robert Nov 2025 · via hotels.com
    4/5

    Had to wait about 5 minutes before I was acknowledged to check in (No one was at the front desk). The toilet paper holder was broken in the bathroom. The light by the beds did not work. Carpet needed to be replaced, it had many stains.

  • Robert Nov 2025 · via hotels.com
    4/5

    Had to wait about 5 minutes before I was acknowledged to check in (No one was at the front desk). The toilet paper holder was broken in the bathroom. The light by the beds did not work. Carpet needed to be replaced, it had many stains.

  • Scott Nov 2025 · via expedia
    3/5

    I hate the spots in the rug the chair was damaged you can see caulking on the doors.

  • Scott Nov 2025 · via expedia
    3/5

    I hate the spots in the rug the chair was damaged you can see caulking on the doors.

  • ricky Nov 2025 · via priceline
    5/5

    Excellent easy off and on 95. Older property but very well taken care of. Excellent breakfast area with lots of choices. It is on a busy street making it hard to get into the parking area.

  • erik Nov 2025 · via hotels.com
    4/5

    It was good

  • erik Nov 2025 · via hotels.com
    4/5

    It was good

  • Laurie Nov 2025 · via hotels.com
    3/5

    You get what you pay for. It was an alright place

  • Laurie Nov 2025 · via hotels.com
    3/5

    You get what you pay for. It was an alright place

  • Alicia Nov 2025 · via expedia
    4/5

    Clean and Nice breakfast

  • Alicia Nov 2025 · via expedia
    4/5

    Clean and Nice breakfast

  • Angelia Nov 2025 · via hotels.com
    5/5

    The person who checked us in was excellent

  • Angelia Nov 2025 · via hotels.com
    5/5

    The person who checked us in was excellent

  • donald Oct 2025 · via expedia
    4/5

    Stay was good. I would recommend to friends for overnight when traveling to Florida.

  • donald Oct 2025 · via expedia
    4/5

    Stay was good. I would recommend to friends for overnight when traveling to Florida.

  • Artesha Oct 2025 · via expedia
    5/5

    Overall good experience . Great location & friendly staff .

  • Artesha Oct 2025 · via expedia
    5/5

    Overall good experience . Great location & friendly staff .

  • Brandon Oct 2025 · via expedia
    3/5

    Nothing like the picture

  • Brandon Oct 2025 · via expedia
    3/5

    Nothing like the picture

  • Alajia Oct 2025 · via hotels.com
    4/5

    The room was clean and staff were friendly

  • Alajia Oct 2025 · via hotels.com
    4/5

    The room was clean and staff were friendly

  • Vanida Oct 2025 · via expedia
    4/5

    Not bad

  • Vanida Oct 2025 · via expedia
    4/5

    Not bad

  • Jill Sep 2025 · via hotels.com
    3/5

    Na

  • Jill Sep 2025 · via hotels.com
    3/5

    Na

  • Melissa Sep 2025 · via hotels.com
    5/5

    I love the place !

  • Melissa Sep 2025 · via hotels.com
    5/5

    I love the place !

  • Karelia Sep 2025 · via expedia
    5/5

    The staff is friendly and the room was clean with comfortable beds.

  • Karelia Sep 2025 · via expedia
    5/5

    The staff is friendly and the room was clean with comfortable beds.

  • Maggie Sep 2025 · via expedia
    3/5

    .

  • Maggie Sep 2025 · via expedia
    3/5

    .

  • Antony Sep 2025 · via expedia
    5/5

    Good

  • Antony Sep 2025 · via expedia
    5/5

    Good

  • Rustam Sep 2025 · via expedia
    5/5

    Good

  • Rustam Sep 2025 · via expedia
    5/5

    Good

  • Verified Sep 2025 · via hotels.com
    1/5

    Hotel has bed bug in beds

  • Verified Sep 2025 · via hotels.com
    1/5

    Hotel has bed bug in beds

  • Maribel Aug 2025 · via expedia
    4/5

    The location or area where this hotel is located is very commercial, with several car and truck repair shops.

  • Maribel Aug 2025 · via expedia
    4/5

    The location or area where this hotel is located is very commercial, with several car and truck repair shops.

  • Chris Aug 2025 · via expedia
    5/5

    Very nice

  • Chris Aug 2025 · via expedia
    5/5

    Very nice

  • Robin Aug 2025 · via hotels.com
    4/5

    For the price you pay for the room, it was really good. The beds were comfortable and the shower had amazing water pressure! The staff was friendly enough, but got right to the point and was all business.The downside was the air conditioner was very noisy and had a hard time keeping the room cooled down, and although the breakfast was good, it was not kept well stocked.

  • Robin Aug 2025 · via hotels.com
    4/5

    For the price you pay for the room, it was really good. The beds were comfortable and the shower had amazing water pressure! The staff was friendly enough, but got right to the point and was all business.The downside was the air conditioner was very noisy and had a hard time keeping the room cooled down, and although the breakfast was good, it was not kept well stocked.

  • Stephen Aug 2025 · via expedia
    1/5

    The exterior condition of the facility and the amount of

  • Stephen Aug 2025 · via expedia
    1/5

    The exterior condition of the facility and the amount of

  • Jeremiah Aug 2025 · via hotels.com
    1/5

    Terrible hotel. Took forever for someone to check me in. Once i arrived in the room there was a bullet hole in the window, the shower was filthy and the room smelled like weed. Overall not recommended.

  • Jeremiah Aug 2025 · via hotels.com
    1/5

    Terrible hotel. Took forever for someone to check me in. Once i arrived in the room there was a bullet hole in the window, the shower was filthy and the room smelled like weed. Overall not recommended.

  • KATHLEEN Aug 2025 · via expedia
    1/5

    If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.

  • KATHLEEN Aug 2025 · via expedia
    1/5

    If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.

  • Michelle Aug 2025 · via expedia
    4/5

    Really enjoyed the breakfast. Enjoyed our stay

  • Michelle Aug 2025 · via expedia
    4/5

    Really enjoyed the breakfast. Enjoyed our stay

  • douglas Jul 2025 · via expedia
    5/5

    Great property, great location, and very friendly staff all in all a wonderful day!

  • douglas Jul 2025 · via expedia
    5/5

    Great property, great location, and very friendly staff all in all a wonderful day!

  • Evghenia Jul 2025 · via expedia
    5/5

    Clean neat affordable place with a very nice complementary breakfast

  • Evghenia Jul 2025 · via expedia
    5/5

    Clean neat affordable place with a very nice complementary breakfast

  • Sabrina Jul 2025 · via expedia
    4/5

    it was okay. there was definitely a bad smell in the walk ways

  • Sabrina Jul 2025 · via expedia
    4/5

    it was okay. there was definitely a bad smell in the walk ways

  • Cecilia Jul 2025 · via expedia
    1/5

    The first room we got smelled like smoke, the second room Ac wasn’t working properly and the third room the water was ONLY burning hot. I have kids so they can’t take burning hot showers. We ended up finding a new hotel and the guy did give us a full refund. He did try to accommodate us but switching the rooms but each room had issues with it.

  • Cecilia Jul 2025 · via expedia
    1/5

    The first room we got smelled like smoke, the second room Ac wasn’t working properly and the third room the water was ONLY burning hot. I have kids so they can’t take burning hot showers. We ended up finding a new hotel and the guy did give us a full refund. He did try to accommodate us but switching the rooms but each room had issues with it.

  • Verified Jul 2025 · via hotels.com
    4/5

    The stay was good. The hotel was in a good place with a few restaurants and not too far from the beach (driving distance). The room was outdated and had a bunch of nail holes in the wall upon walking in , the area was quiet and okay overall. The bed was comfortable for a one night stay.

  • Verified Jul 2025 · via hotels.com
    4/5

    The stay was good. The hotel was in a good place with a few restaurants and not too far from the beach (driving distance). The room was outdated and had a bunch of nail holes in the wall upon walking in , the area was quiet and okay overall. The bed was comfortable for a one night stay.

  • Terry Jul 2025 · via expedia
    3/5

    The room was clean but smelled very damp and musty. In the morning we noticed water on the floors near the bathroom. There had to be a leak somewhere.

  • Terry Jul 2025 · via expedia
    3/5

    The room was clean but smelled very damp and musty. In the morning we noticed water on the floors near the bathroom. There had to be a leak somewhere.

  • Kimberly Jun 2025 · via expedia
    1/5

    Had to check out door wouldn’t lock and was not offered another room

  • Kimberly Jun 2025 · via expedia
    1/5

    Had to check out door wouldn’t lock and was not offered another room

  • Latravia Jun 2025 · via expedia
    3/5

    The beds were comfortable.

  • Latravia Jun 2025 · via expedia
    3/5

    The beds were comfortable.

  • Mayra May 2025 · via hotels.com
    5/5

    Great place to stay

  • Mayra May 2025 · via hotels.com
    5/5

    Great place to stay

  • Chalaina May 2025 · via hotels.com
    5/5

    The staff is friendly, the rooms are ALWAYS clean and the breakfast is everything.

  • Chalaina May 2025 · via hotels.com
    5/5

    The staff is friendly, the rooms are ALWAYS clean and the breakfast is everything.

  • Marie May 2025 · via expedia
    5/5

    Excellent stay for the price.

  • Marie May 2025 · via expedia
    5/5

    Excellent stay for the price.

  • B. May 2025 · via expedia
    1/5

    Poor service. Equipment not working.

  • B. May 2025 · via expedia
    1/5

    Poor service. Equipment not working.

  • K. May 2025 · via expedia
    3/5

    Traveling with small kids the area was not the best and the room was ok. Front desk person was great.

  • K. May 2025 · via expedia
    3/5

    Traveling with small kids the area was not the best and the room was ok. Front desk person was great.

  • Joanna May 2025 · via hotels.com
    2/5

    Breakfast was included in the price (not low price) but when we come to breakfast room 30 minutes before the end of breakfast hours, there was very little left to eat, no eggs and no one to ask for more. We will never come back there!

  • Joanna May 2025 · via hotels.com
    2/5

    Breakfast was included in the price (not low price) but when we come to breakfast room 30 minutes before the end of breakfast hours, there was very little left to eat, no eggs and no one to ask for more. We will never come back there!

  • Crisanto May 2025 · via hotels.com
    1/5

    We booked months worth of rooms for our employees since the start of the year. They missed the checkout date by less than two hours and were charged $50 a room to have the doors unlocked. The staff at this hotel is beyond condescending, obnoxious and arrogant. You better hope that you do not have any sort of issues. Even when it was their mistake, The hotel is not clean and is in a sketchy part of town, buyer beware

  • Crisanto May 2025 · via hotels.com
    1/5

    We booked months worth of rooms for our employees since the start of the year. They missed the checkout date by less than two hours and were charged $50 a room to have the doors unlocked. The staff at this hotel is beyond condescending, obnoxious and arrogant. You better hope that you do not have any sort of issues. Even when it was their mistake, The hotel is not clean and is in a sketchy part of town, buyer beware

  • Hisini May 2025 · via expedia
    4/5

    The room had a snell everytime i came after awhile. I just spray deodorizer in it

  • Hisini May 2025 · via expedia
    4/5

    The room had a snell everytime i came after awhile. I just spray deodorizer in it

  • Robert May 2025 · via expedia
    5/5

    It was my second stay at this hotel, comfortable rooms, good breakfast, highly recommended.

  • Robert May 2025 · via expedia
    5/5

    It was my second stay at this hotel, comfortable rooms, good breakfast, highly recommended.

  • Arthur May 2025 · via expedia
    5/5

    Very clean

  • Arthur May 2025 · via expedia
    5/5

    Very clean

  • Wendy May 2025 · via expedia
    5/5

    Beauty

  • Wendy May 2025 · via expedia
    5/5

    Beauty

  • Robert Apr 2025 · via expedia
    5/5

    Very nice, peaceful and quiet, friendly staff. Highly recommended

  • Robert Apr 2025 · via expedia
    5/5

    Very nice, peaceful and quiet, friendly staff. Highly recommended

  • Annie Apr 2025 · via expedia
    1/5

    We actually ended up leaving and not even staying the night at this hotel. I was told we would get a full refund ( which we still have not received). The hotel has roaches and really really bad mold in the bathroom. A shower that stays leaking and it was slimy. There appeared to have been a fire in our room and the outlets were black with damage. The smoke alarm was hanging open with no batteries in it. There was a bullet from a gun just sitting next to our door. It was truly an awful experience.

  • Annie Apr 2025 · via expedia
    1/5

    We actually ended up leaving and not even staying the night at this hotel. I was told we would get a full refund ( which we still have not received). The hotel has roaches and really really bad mold in the bathroom. A shower that stays leaking and it was slimy. There appeared to have been a fire in our room and the outlets were black with damage. The smoke alarm was hanging open with no batteries in it. There was a bullet from a gun just sitting next to our door. It was truly an awful experience.

  • Stephanie Apr 2025 · via expedia
    1/5

    The bathtub and shower pieces were falling out of the wall and wouldn’t fully shut off, the toilet ran constantly and made awful noises. The outlet next to the hair dryer was loose and shot sparks. There was conditioner but no shampoo. There were stains on everything and dents in the door.

  • Stephanie Apr 2025 · via expedia
    1/5

    The bathtub and shower pieces were falling out of the wall and wouldn’t fully shut off, the toilet ran constantly and made awful noises. The outlet next to the hair dryer was loose and shot sparks. There was conditioner but no shampoo. There were stains on everything and dents in the door.

  • Angella Apr 2025 · via expedia
    1/5

    Looks like some where you go to do drugs or have a one night stand Rusty bed side lamps Door likes like an old shed and close like one too. Pillows garbage

  • Angella Apr 2025 · via expedia
    1/5

    Looks like some where you go to do drugs or have a one night stand Rusty bed side lamps Door likes like an old shed and close like one too. Pillows garbage

  • gwendolyn Apr 2025 · via expedia
    3/5

    The pictures on the site are not how it looks in person very run down

  • gwendolyn Apr 2025 · via expedia
    3/5

    The pictures on the site are not how it looks in person very run down

  • Katlyn Mar 2025 · via expedia
    1/5

    They don’t tell you about a 50$ security deposit fee after you pay through Expedia!!

  • Katlyn Mar 2025 · via expedia
    1/5

    They don’t tell you about a 50$ security deposit fee after you pay through Expedia!!

  • Amanda Mar 2025 · via hotels.com
    3/5

    Roof leaked. We were on the bottom floor and the roof dripped all night long. The photos make the place look like a hotel when really it’s a motel. Would not stay again because there was water all over the place by the morning.

  • Amanda Mar 2025 · via hotels.com
    3/5

    Roof leaked. We were on the bottom floor and the roof dripped all night long. The photos make the place look like a hotel when really it’s a motel. Would not stay again because there was water all over the place by the morning.

  • Dwaine Mar 2025 · via expedia
    5/5

    I like that the two bed

  • Dwaine Mar 2025 · via expedia
    5/5

    I like that the two bed

  • Anatoliy Mar 2025 · via expedia
    2/5

    Nothing

  • Anatoliy Mar 2025 · via expedia
    2/5

    Nothing

  • Paul Mar 2025 · via expedia
    4/5

    Breakfast was standard motel fare but again absolutely fine.

  • Paul Mar 2025 · via expedia
    4/5

    Breakfast was standard motel fare but again absolutely fine.

  • Verified Feb 2025 · via hotels.com
    1/5

    No hot water when you try to take a shower or bath. The water was lukewarm throughout my stay. Only cold water comes out of the sink no hot water. The air conditioning unit only blows out cool air even when you turn on the heat and set the temperature to 80 degrees. Towel and wash cloth is rough on your skin. They need to used fabric softener to make it soft. All these issues I told management but my issues never got resolved. To be honest this is a trash placed. The worst experience I ever had. I don’t recommend anyone to stay there at all. FYI I was in room 213 when I stay on 02/14/2025 to 02/17/2025. Stay at your own risk don’t say I didn’t warn you about the condition of the hotel and my experience. I would have stayed somewhere else but it was Valentine’s weekend for us and plus we came from out of town. Remember this is a trash place spend your money somewhere else that you can be happy and comfortable. Warning DO NOT STAY THERE!!!!!!!!!!

  • Verified Feb 2025 · via hotels.com
    1/5

    No hot water when you try to take a shower or bath. The water was lukewarm throughout my stay. Only cold water comes out of the sink no hot water. The air conditioning unit only blows out cool air even when you turn on the heat and set the temperature to 80 degrees. Towel and wash cloth is rough on your skin. They need to used fabric softener to make it soft. All these issues I told management but my issues never got resolved. To be honest this is a trash placed. The worst experience I ever had. I don’t recommend anyone to stay there at all. FYI I was in room 213 when I stay on 02/14/2025 to 02/17/2025. Stay at your own risk don’t say I didn’t warn you about the condition of the hotel and my experience. I would have stayed somewhere else but it was Valentine’s weekend for us and plus we came from out of town. Remember this is a trash place spend your money somewhere else that you can be happy and comfortable. Warning DO NOT STAY THERE!!!!!!!!!!

  • Gary Feb 2025 · via expedia
    3/5

    Elevator wasn't working. Had room on 3rd floor.

  • Gary Feb 2025 · via expedia
    3/5

    Elevator wasn't working. Had room on 3rd floor.

  • EDWARD Feb 2025 · via expedia
    1/5

    We did not stay . The room smelled and didn’t feel safe

  • EDWARD Feb 2025 · via expedia
    1/5

    We did not stay . The room smelled and didn’t feel safe

  • Asigian Jan 2025 · via expedia
    1/5

    Bath Room had mold on ceiling, Ac and heating didn’t work, door latch didn't work properly so I had to put a chair in front of the door, shower knob was broken, toilet and sink was not clean. Desk clerk was very rude and above all they have ROACHES !!!! I do not recommend please Don’t !!!!’

  • Asigian Jan 2025 · via expedia
    1/5

    Bath Room had mold on ceiling, Ac and heating didn’t work, door latch didn't work properly so I had to put a chair in front of the door, shower knob was broken, toilet and sink was not clean. Desk clerk was very rude and above all they have ROACHES !!!! I do not recommend please Don’t !!!!’

  • Yadanar Jan 2025 · via expedia
    1/5

    So bad

  • Yadanar Jan 2025 · via expedia
    1/5

    So bad

  • Elias Jan 2025 · via hotels.com
    4/5

    Beds were confortable.

  • Elias Jan 2025 · via hotels.com
    4/5

    Beds were confortable.

  • Candice Jan 2025 · via hotels.com
    2/5

    Unfortunately the attendant has an attitude when I asked for more pillows. The bathroom ceiling had mold on it ..there was a broken piece of the wall in the bathroom, the tissue holder was also broken. It's just really run down.. however the breakfast was clean and good

  • Candice Jan 2025 · via hotels.com
    2/5

    Unfortunately the attendant has an attitude when I asked for more pillows. The bathroom ceiling had mold on it ..there was a broken piece of the wall in the bathroom, the tissue holder was also broken. It's just really run down.. however the breakfast was clean and good

  • Sylvain Jan 2025 · via expedia
    4/5

    However, the price point is very competitive if you are only transitioning for one night.

  • Sylvain Jan 2025 · via expedia
    4/5

    However, the price point is very competitive if you are only transitioning for one night.

  • Hugo Jan 2025 · via expedia
    3/5

    Good breakfast and clean room.

  • Hugo Jan 2025 · via expedia
    3/5

    Good breakfast and clean room.

  • ESNALDO Jan 2025 · via expedia
    3/5

    Terrible place

  • ESNALDO Jan 2025 · via expedia
    3/5

    Terrible place

  • Susan Jan 2025 · via hotels.com
    2/5

    They advertised as Pet Friendly on Hotels.com, but they were NOT. There is NO place for your dog to do their business, the back parking lot is scary and the grass along the edge is messy and on a hill, which prevents the dog from going there. The room was marginally OK, not at all like the pictures. I had a hard time finding the place due to the road construction (not the hotel's fault).

  • Susan Jan 2025 · via hotels.com
    2/5

    They advertised as Pet Friendly on Hotels.com, but they were NOT. There is NO place for your dog to do their business, the back parking lot is scary and the grass along the edge is messy and on a hill, which prevents the dog from going there. The room was marginally OK, not at all like the pictures. I had a hard time finding the place due to the road construction (not the hotel's fault).

  • Narmada Jan 2025 · via hotels.com
    1/5

    This hotel was horrible. Everything is in the room needs maintenance and repair. I really mean it. Horrible breakfast and customer service. Bathrooms smells very bad. They say it’s smoke free room but bathrooms smells like hell with weed and cigars.

  • Narmada Jan 2025 · via hotels.com
    1/5

    This hotel was horrible. Everything is in the room needs maintenance and repair. I really mean it. Horrible breakfast and customer service. Bathrooms smells very bad. They say it’s smoke free room but bathrooms smells like hell with weed and cigars.

  • Verified Dec 2024 · via hotels.com
    1/5

    Outdoor entry, not well insulated. Was noisy with doors slamming all night and there was a drive by shooting. On top of it all housekeeping stole a watch and ipad from the room.

  • Verified Dec 2024 · via hotels.com
    1/5

    Outdoor entry, not well insulated. Was noisy with doors slamming all night and there was a drive by shooting. On top of it all housekeeping stole a watch and ipad from the room.

  • Raymond Dec 2024 · via expedia
    2/5

    Shower doesn't work properly

  • Raymond Dec 2024 · via expedia
    2/5

    Shower doesn't work properly

  • AZIZUR Dec 2024 · via expedia
    5/5

    Location is the best

  • AZIZUR Dec 2024 · via expedia
    5/5

    Location is the best

  • Toni Dec 2024 · via expedia
    1/5

    They was very nasty an rude giving my information to random people on the phone told me I couldn't pay for another day I had to come out my room to let the housekeeper clean it even though I have a cold very unprofessional

  • Verified Dec 2024 · via hotels.com
    1/5

    Worst hotel, rooms are not as shown. I expect a full refund

  • Devin Nov 2024 · via expedia
    1/5

    The room was dirty. The showers was curtain was tore. I had one of my money back.

  • Zoe Nov 2024 · via hotels.com
    3/5

    Adequate for the price. Room was clean but felt hotel was not in the best part of town.

  • Glen Nov 2024 · via expedia
    1/5

    Showerhead did not work properly. It was leaking towels were dirty people in the other room almost put a hole through our wall arguing Hispanic people of course. Management do a damn thing for anybody. Would never stay there again

  • James Oct 2024 · via expedia
    2/5

    I understand what comes with a budget hotel. But for the toilet and shower to be leaking is unacceptable

  • Daniel Oct 2024 · via hotels.com
    3/5

    The gentlemen who checked us in, and came to the room the look at the TV that was not working (which prompted a move to a different room) was very friendly and helpful. The lack of available breakfast items was disappointing.

  • Michael Oct 2024 · via hotels.com
    1/5

    Terrible property

  • Jerrica Oct 2024 · via expedia
    1/5

    I was terrified of staying here. I did not feel safe at all. I wanted to forfit my $100 but my husband said we would be fine. Which we were, but I would not stay here alone or with my children ever!!!

  • Luisa Oct 2024 · via hotels.com
    1/5

    In th first it smelled awfully bad like moldy lights did not work butone lamp by the bed, running water from toilet & toilet didn't work. So we left

  • Jennifer Oct 2024 · via hotels.com
    4/5

    Bathroom door would not close completely. Chair was missing 2 wheels. TV Remote would not work. Manager did come down and replace it. Online it said two dogs available. At counter was told only one, but did allow both to stay.

  • Taylor Sep 2024 · via expedia
    5/5

    Suspicious/questionable looking people hanging outside the property.

  • cassandra Sep 2024 · via hotels.com
    4/5

    The area was older and somewhat run down. Felt uncomfortable at times. Did not have any problems at all.

  • Courtney Aug 2024 · via expedia
    1/5

    This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.

  • Destiny Jul 2024 · via expedia
    5/5

    Good

  • Matt Jul 2024 · via hotels.com
    1/5

    The hotel front desk, barely speaks any English. They don’t offer you no help rooms need to be updated door jams was broken. Paint missing saints chip needs a lot more maintenance. No hot breakfast as advertise. I did not even stay my full day. I checked out because of the reason of all the activity going on at the hotel with other guest Was one of my worst trips ever

  • Brenda Jul 2024 · via expedia
    3/5

    No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.

  • Cesar Jul 2024 · via expedia
    4/5

    Clean. I like

  • Samuel Jul 2024 · via expedia
    3/5

    It was fine for a quick overnight stay. The bath tub and shower where a little shabby.

  • Verified Jul 2024 · via expedia
    5/5

    Great

  • MaryBeth Jun 2024 · via expedia
    1/5

    I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!

  • NAVEEN Jun 2024 · via expedia
    3/5

    Basic hotel with no frills, can do for a quick stay.

  • Sharlatay Jun 2024 · via expedia
    3/5

    About 15m away from dining and shopping plazas

  • Mary May 2024 · via expedia
    1/5

    I did not stay at this property even though I fully paid for the booking. I am a young woman traveling alone and did not feel safe here whatsoever. It’s a motel located between two “gentlemen’s” clubs. In a not-so-safe looking area. When I turned in my key and told the staff I did not feel safe, no reimbursement was even offered. My key was simply accepted and I drove away. I was in town to shadow somethings at Mayo Clinic for school, as a young solo traveler I did not feel the need to fight for reimbursement.

  • Junior May 2024 · via expedia
    2/5

    Door not closing property.

  • Sonya May 2024 · via expedia
    3/5

    The room was very clean but carpet smelled old, there was Spanish men hanging outside all night outside of are room drinking being loud. People above are room was stomping all night long. It was unsafe area altogether. Lesson learned here will not be returning ever again. Very ghetto hotel.

  • navjot May 2024 · via expedia
    4/5

    good

  • Ronald May 2024 · via hotels.com
    1/5

    Just awful. Rude check-in, room was a shambles. Never again.

  • Verified Apr 2024 · via hotels.com
    1/5

    Rooms are nasty. Roaches ,mold ,dirty and drains dont work properly. Pictures on website make the place look nice. In person it is terrible. Could not upload pictures.

  • Haley Apr 2024 · via expedia
    4/5

    Mostly everything was great about our stay. The room was nicely updated. The breakfast was great. Staff was nice. The only negative thing about this property is that I think they forgot about updating the bathroom. Lol. It wasn't terrible but looking at the room and then the bathroom you would think you're in two totally different rooms.

  • Katherine Apr 2024 · via expedia
    2/5

    The management of this property is terrible ice machine. Not working no breakfast in the breakfast drone. No toilet paper or soap in the bathroom. In the breakfast room and nothing was tended to when you told the management

  • Douglass Apr 2024 · via expedia
    1/5

    1st room I checked into.The TV did not work.They tried to fix it but did not.Gave me another room.TV did not work again.Both rooms smelled.Air Conditioning units were very noisy. Overall a very unpleasant experience.Would not recomend this hotel to anyone. I do have to say the staff meaning a young man at the front desk did his best but was limited in what he had to work with

  • Ebonicia Mar 2024 · via expedia
    5/5

    The property was very safe and quiet

  • Verified Mar 2024 · via hotels.com
    1/5

    Bathtub clogged, heating not working, not polite customer service. Fan in the bathroom noise.

  • Brittany Mar 2024 · via expedia
    1/5

    Booked a King bed online and when I got there the front desk clerk explained that there were no king rooms due to a plumbing issue and then flat out refused to give me a refund leaving myself and my husband stuck with a double queen bed room. We were specifically looking for a hotel with a King room available and only booked this hotel because it had one available. Also, the property looks nothing like the pictures, Its a run down dump in a disgusting area and was a horrible experience altogether 😪.

  • Verified Mar 2024 · via hotels.com
    2/5

    I overslept by about 30-45 minutes from checkout time aa I had checked in after a late night flight and the manager starts banging down the door threatening to call police if I don’t hurry up and leave.

  • Amber Mar 2024 · via expedia
    4/5

    Clean and comfortable stay.

  • Brian Mar 2024 · via expedia
    2/5

    1). Parking lanes are too tight, you can not get in and out of your vehicle. 2). Roaches in the rooms and in the breakfast area. 3). Weekend breakfast is supposed to have sausage, biscuits & gravy on the weekends and only had on 1 Sunday in a month. 4)TV doesn’t work half the time. 5) toilet leaks water on the bathroom floor. Sink has a hole in the bowel that leaks water on the floor in the room. 6). They increased the price of the room by double ( unannounced).

  • JOSE Mar 2024 · via hotels.com
    4/5

    The room cleanliness was good, no complains

  • Danielle Mar 2024 · via expedia
    5/5

    The area

  • Mark Mar 2024 · via expedia
    1/5

    Bed linen was dirty. Candy wrapper . Human hair on the lower sheets

Frequently asked questions about Quality Inn Jacksonville South

Does Quality Inn Jacksonville South have free Wi-Fi?
Yes, Quality Inn Jacksonville South offers free Wi-Fi for all guests.
Does Quality Inn Jacksonville South offer parking?
Yes, Quality Inn Jacksonville South offers free parking on-site.
Does Quality Inn Jacksonville South have meeting spaces, conference centers, or conference rooms?
Yes. Quality Inn Jacksonville South offers meeting spaces for business and group use.
Does Quality Inn Jacksonville South have a fitness center?
Yes, Quality Inn Jacksonville South features an on-site fitness center for guests.
Where is Quality Inn Jacksonville South located, and how walkable is the area?
Quality Inn Jacksonville South is located at 5018 University Boulevard W, Jacksonville, FL 32216. With a Walk Score of 48, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available