Courtyard by Marriott Jacksonville Flagler Center
About Courtyard by Marriott Jacksonville Flagler Center
Located in Jacksonville, 10 miles from Mandarin Museum, Courtyard Jacksonville Flagler Center has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the facilities of this property are a restaurant, a shared lounge and a 24-hour front desk, along with free WiFi throughout the property. The property provides an ATM, and luggage storage for guests. At the hotel, rooms come with a closet and a flat-screen TV. The rooms at Courtyard Jacksonville Flagler Center have air conditioning and a desk. Guests at the accommodation can enjoy an American breakfast. Guests can use the business center or relax in the bar. Theatre Jacksonville is 15 miles from Courtyard Jacksonville Flagler Center, while Museum of Science & History is 16 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
Guests generally appreciate the helpful and friendly staff, clean rooms, and convenient location of the hotel. However, some have issues with the cleanliness of the rooms and bathrooms, and a few mention unexpected charges and lack of free breakfast.
- Helpful and friendly staff
- Clean rooms and property
- Inconsistent room cleanliness
- Unexpected charges and lack of free breakfast
- 5/5
The staff was very friendly and accommodating. The room was as stated.
- 5/5
This is always my go to stop when I’m Jacksonville. Always perfect!
- 4.5/5
Superb
- 5/5
The staff is very friendly and always helpful. The pool area is clean. We were there for a wedding near this hotel. The rate was very affordable.
- 2/5
The staff was friendly, but the room was not up to par. It was clean but the coffee pot didn't work properly, the lids didn't fit the coffee cups, the water pressure was extremely weak in both the shower and sink. The iron didn't work properly and water came out all over my husband's clothing. There was a dog on our floor that was barking the entire early morning. When all of this was reported to the staff at check out, the only reply was, "Oh, I'm sorry.." There was no sort of compensation offered for all of the inconveniences. We definitely will not stay at this location again.
- 1/5
Quiet and clean, comfortable, affordable, and just what we needed!
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Breakfast is not included in the reservation like other places. I paid for a cafe late 6.97 I think is expensive
- 2.5/5
Passable
- 1/5
Booked though Booking.com. Upon arrival I was told a $50 pet fee, $5 per day pet cleaning fee, almost $4 per day vehicle fee, and another fee which I’m still it sure of and no, it was not the 7.5% tax fee but still booking.com never quoted/mentioned pet fee and yes, I clicked on is there a pet. So, I had paid in full the total cost upon booking and when I arrived at the hotel I was surprised of over $100 in extra fees! Of course I had to pay it because we are from out of town and what am I suppose to do at this point?. Then opening my room and the dank, stale, warm room greeted me. Also, our pillows smelled like mildew so we had one pillow between my husband and myself! I left my dog and didn’t say anything because my son had a water leak in his bathroom and needed us immediately. We got back super late to the room and that night was a very sweaty night to say the least. Then I looked at the thermostat and figured out to just keep the ac at 70 so that it never cycled off which led to a cold room. I thought oh I can handle this cause we barely didn’t time in the room. I just feel like for almost $400 for 2 nights was ridiculous!! I hope that you do something about this and I know you are going to respond with well you should have let front desk know about this and my response to you is, I booked this and didn’t think I would have any problems cause we knew we were there for a short time and were needed with my family not trying to solve the hotels problems and switching rooms! If that even was a possibility for the hours we were coming and going.?
- 4/5
Clean, nice staff… only surprise, charged for parking and $5 for a cold cup of coffee. Good location for passing through.
- 5/5
Everything was so nice down to the staff. By far the easiest check in / out process and the lady at the counter when we checked in was so sweet. She gave us recommendations on where to go to the beach , where to go out , and good breakfast spots.
- 3/5
Nice staff and fairly clean. Shower had a funny smell and the TV was small and centered in the room very odd. Average place to stay for the cost.
- 4/5
they on the House, my husband said to her he didn’t order those at all. Matter of fact I haven’t ordered anything because you ignored me and went to another customer. Other than than great stay Maybe she was having a bad morning
- 5/5
Friendly staff, clean rooms
- 5/5
Staff was very friendly, rooms were clean and spacious.
- 5/5
I would recommend again. No free breakfast or cocktail hour but they did have a great BISTRO
- 5/5
Outdoor pool, comfy bed, adjoining rooms Breakfast was expensive
- 5/5
Outdoor pool, comfy bed, adjoining rooms Breakfast was expensive
- 5/5
Exceptional
- 5/5
Jacksonville is so spread out. This hotel is a good location for access to amenities on the south side down - from the beaches to Mandarin.
- 4/5
Very good
- 4/5
it's a decent hotel - sure - but they gouge, so be ready to leave for anything you want regarding food. This place is an ok place to sleep, and that's all.
- 4/5
The lobby was clean and updated. Front desk staff were kind and helpful. The room felt kind of dingy and outdated with peeling wallpaper. In 4 days, our room was not visited once by cleaning staff. No additional towels were offered.
- 5/5
This hotel is for sleeping in, and leaving immediately for any level of amenities every traveler needs. Sadly - while there were no problems, and the rooms were nice - this was, frankly, intensely uninviting and we all had zero desire, or reason, to spend more time at this hotel than was absolutely necessary - and we left as quickly as possible to go anywhere at all that was an affordable option for coffee, breakfast, lunch, dinner - you name it. This overpriced hotel is for sleeping only. Plan to be anywhere else for every other amenity you'll need as a traveler.
- 5/5
Why are wine glasses in the bathroom wise? Why is the landline phone on the desk not between the beds for wake-up calls? Why did the television reset at 11 am during CBS' Face the Nation? I can recommend a Systems Analyst.
- 3.5/5
Good
- 4/5
Our room was spacious. The front desk staff was nice and helpful. However, the Housekeeping needs improvement. Checked in with the room with an empty Klinex box. We stayed 3 nights, but the room was not serviced during our stay.
- 5/5
Overall super smooth experience.
- 0.5/5
Over charged 3 times the prices
- 0.5/5
Over charged 3 times the prices
- 5/5
Clean & comfortable bed!
- 1/5
- 5/5
Clean rooms, excellent hospitality. pleasant atmosphere. Book with confidence. You wont be disappointed.
- 3/5
I would have stayed in a different brand if I knew I wouldn't get the Marriott points through Expedia. It was a second rate hotel compared to similarly priced hotels under different brands. I wouldn't stay here again.
- 5/5
No “conventional” breakfast restaurant, more a cafe with some food offerings. Tasted good though.
- 4.5/5
Superb
- 5/5
Clean and efficient
- 5/5
Great stay at this hotel
- 4/5
The one thing that aggravated me was, they charged me three different times once and during my stay and had to make many phone calls to get those charges reversed… That was a little aggravating
- 5/5
Exceptional
- 5/5
Good
- 5/5
We have stayed at this hotel twice now and each time was excellent. The bistro has just enough options for breakfast and a menu for later in the day that had just what we needed. The room was very comfortable. We had a few issues, but Kristen, front office, took care of them immediately. We highly recommend this hotel for comfort, quiet rooms, great service and good food while staying there.
- 2/5
I booked through Expedia. Upon checking in I was informed that my “included” breakfast would be automatically deducted from my bill when I checked out. That was not the case however and I had to call the property to have the included breakfast removed from my bill a day after checking out. If I had not caught this error, I would have been charged 65 extra dollars. That is a serious lapse in service. A protocol should be put in place so that does not happen to other customers. Thanks!
- 4/5
Very convenient. Very nice staff I removed dirty linens and asked for them to be replaced. Front desk advised housekeeping. When we returned from a long day, they put all the old, dirty linens back on the bed!!! Plus showers are starting to mild, dirty mattresses and hair on the walls and bathroom floors.
- 4/5
Very convenient. Very nice staff I removed dirty linens and asked for them to be replaced. Front desk advised housekeeping. When we returned from a long day, they put all the old, dirty linens back on the bed!!! Plus showers are starting to mild, dirty mattresses and hair on the walls and bathroom floors.
- 4/5
Front desk didn't know how to start the gas firepit outside the courtyard. That would have been a nice ending to our evening out. Beer bottles left outside. I don't think the outside area is addressed as much as the inside. All in all the stay was nice.
- 2/5
Staff was slow or non-existent.
- 5/5
Exceptional
- 5/5
Great staff however only self purchase breakfast. Nothing complimentary.
- 2/5
There was no place to get a cup of coffee or tea without having to buy it from the cafe. Has Marriott lost its way? Profits are so important that you have to sell tea bags to your customers?!
- 3/5
It was clean but I was not happy about the restaurant being closed the only reason I chose this place was for the convenience of being able to eat where I stayed See above
- 3/5
It was clean but I was not happy about the restaurant being closed the only reason I chose this place was for the convenience of being able to eat where I stayed See above
- 4/5
Clean room
- 5/5
Tremendous value. We were stopping thru on a trip to South Florida. Clean room. Friendly staff
- 4/5
Breakfast Their coffee, swiming pool just on the street with almost no privacy
- 5/5
Great vale and pet friendly was key.
- 5/5
Snack bar food poor
- 5/5
Exceptional
- 5/5
We were there for 2 nights. Hotel is clean and staff were very pleasant. We would stay here again.
- 5/5
The hotel was very clean and we loved the room. The bathroom was spacious. Bed 10/10 comfort. Upon arriving until our last day the staff was very friendly! The bar was closed Saturday night (the night we wanted to go down and drink) but, we understand things happen. Plenty of seating areas if you needed to go down to the lobby area and work. I didn’t go to the gym so I can’t really comment on that. But overall this stay was great and we will stay here again!
- 5/5
Exceptional
- 5/5
Everything was perfect!!
- 2/5
We checked in late and it took almost 10 minutes before we saw a receptionist. She then proceeded finish moving and organizing carts and putting up some sheets. We checked in the 5 guests ( my wife, myself and 3 teens). The room we booked was supposed to have 2 beds and a couch. No couch existed and the receptionist wasnt very helpful in solving this issue. So 3 teens slept in a bed. Thankfully we had to be up and out early anways. But the room pictures sure didn't match what we signed up for.
- 5/5
Did not ho to the gym
- 3/5
To many charges and no breakfast they even charge for parking 👎
- 5/5
Decent price and location . Accommodating to pets is a plus. Pool was nice. Inviting lobby / bar & restaurant area. Everything was clean. Pull out couch by far the most comfortable we have had. 10/10 recommend if you are in the area.
- 4/5
The room I reserved, sleeps 5 (2queen beds & sofa) was not available when I checked in, which necessitated me paying an additional $160+ for an additional room. Supposedly the additional room was at a discounted rate, but the error was the properties to own, not mine to pay extra.
- 5/5
Friendly & very informative, front desk & superb breakfast service & employee, she did fantastic & checked on us throughout our experience
- 5/5
Very pleasant stay. A great stop before our cruise out of Cape Canaveral. We’ll be returning for our next cruise.
- 5/5
Very quiet and peaceful. The location for me was everything.
- 3/5
Rooms were nice. They charge $4+ for parking without telling you. They just sneak it in the fine print... I asked the front desk lady about it and she gave me attitude in response.
- 5/5
Yes
- 5/5
Yes
- 3/5
Did not like we had to pay for parking
- 3/5
Did not like we had to pay for parking
- 4/5
Love the facilities, the proximity to the i95. Beautiful property. Breakfast was outstanding. The staff in the cafe wasn’t prepare for the massive amount of people that was there to order breakfast. Even though they did amazing and smiling and willing to do whatever, however I think the manager should anticipate the high occupancy and be prepared with staff so they can provide a better and faster service.
- 4/5
Easy check in. Love that there is a couch in the room, clean, and staff was friendly. The TV picture quality was bad. The screen had white, flickering vertical lines that looked like it was snowing. We didn't complain because we were only there for one night. But it did make it hard to watch TV.
- 3.5/5
Good
- 5/5
Room cleanliness and the staff were excellent
- 5/5
Room cleanliness and the staff were excellent
- 5/5
Very courteous and helpful staff from the front desk, restaurant, and cleaning service.
- 5/5
Very courteous and helpful staff from the front desk, restaurant, and cleaning service.
- 3/5
The staff was great however there’s very little Internet in this hotel, not good with the kids
- 3/5
The staff was great however there’s very little Internet in this hotel, not good with the kids
- 5/5
Yes the nicest and cleanest hotel we have stayed at by far!
- 5/5
Yes the nicest and cleanest hotel we have stayed at by far!
- 4.5/5
I purchased room with breakfast. Excellent deal.
- 5/5
Good
- 5/5
Good
- 3/5
Poor water pressure forced room change. No ATM. Lengthy waits for coffee/breakfast. Bar closed the Friday we visited.
- 3/5
Poor water pressure forced room change. No ATM. Lengthy waits for coffee/breakfast. Bar closed the Friday we visited.
- 5/5
Everything was clean!
- 5/5
Everything was clean!
- 5/5
NICE AND CLEAN
- 5/5
NICE AND CLEAN
- 5/5
Clean room and great staff, will definitely stay at this location again.
- 5/5
Clean room and great staff, will definitely stay at this location again.
- 5/5
We were in town for my Aunts 90th birthday celebration and the hotel met all of our needs. The location was great. The property was clean as well as our room. The staff were accommodating and friendly. It had a nice bar which served breakfast and dinner foods and cocktails. Nothing!
- 5/5
Roomwas very nice.
- 5/5
Roomwas very nice.
- 3/5
I recommend checking your rooms before booking them out to ensure everything is working properly.
- 3/5
I recommend checking your rooms before booking them out to ensure everything is working properly.
- 5/5
Very clean
- 5/5
Very clean
- 5/5
Clean rooms
- 5/5
Clean rooms
- 5/5
Staff was excellent. My room had a leak in the air conditioning unit and they relocated me immediately.
- 5/5
Staff was excellent. My room had a leak in the air conditioning unit and they relocated me immediately.
- 5/5
Everything was SPOT-ON!
- 5/5
Everything was SPOT-ON!
- 4/5
Clean, friendly staff, and comfy
- 4/5
Clean, friendly staff, and comfy
- 5/5
Great spot
- 5/5
Great spot
- 4.5/5
Clean design and in house breakfast. Fast connection to highway with grocery store and fast food chains close by.
- 5/5
The room was very clean!
- 5/5
The room was very clean!
- 4/5
Front desk personnel were excellent. The cleaning staff were courteous. The room was clean. The bartenders were terrible. First one gave me a glass of wine with a chunk of food on the rim. She then broke a glass while cleaning it and transferred the wine. And $17 for a 6 ounce pour is RIDICULOUS. That is airport pricing. The second bartender was, I'm sorry to say this, too old to do the job properly.
- 4/5
Front desk personnel were excellent. The cleaning staff were courteous. The room was clean. The bartenders were terrible. First one gave me a glass of wine with a chunk of food on the rim. She then broke a glass while cleaning it and transferred the wine. And $17 for a 6 ounce pour is RIDICULOUS. That is airport pricing. The second bartender was, I'm sorry to say this, too old to do the job properly.
- 5/5
I liked the service, the cleanliness, the staff, the location Breakfast was good, but not many choices.
- 5/5
Nice property
- 5/5
Nice property
- 5/5
The place was beautiful. The room l would give a five star points. Outside the room win dow gorgeous landscaping and pretty building in the back, that Iater found out it was a hospital. The staff was helpful, polite, and professional. I would gladly reccommend and return back.
- 4/5
Location. Size of room. Nothing really. Nothing special, nothing terrible.
- 4.5/5
Breakfast was horrible Selection, taste. Would have been better serve at McDonald’s or after watch restaurants
- 5/5
great location, lots to do in the surrounding town, very clean and friendly staff
- 3/5
Comfortable and good area . Only thing that’s really close is Applebee’s and Starbucks but everywhere else you have to walk like 10-15 minutes away which is not bad . I received a dirty towel, and stained sheets and comforters , no free breakfast.
- 3/5
Cheap towels, no amenities.
- 3/5
Cheap towels, no amenities.
- 0.5/5
Floors dirty I. The room and bathroom. Tiny pillows for king zize bed. I woke up with a stiff neck from sleeping so uncomfortable. Towels were with stains. I demand a full refund.
- 4.5/5
Very comfortable bed and lounge chairs in the room. The hotel is nice and clean with an overall cheerful ambience. Well-maintained pool. Computer in the business center on the first floor, near the check-in counter, was out of order, preventing use of its attached printer. But staff at the counter were nice to print a few pages for me in the morning before check-out.
- 2/5
Location Gave me a handicap room and the AC unit was loud
- 1/5
Terrible
- 1/5
Terrible
- 3/5
Cleanliness in the bathroom. Bedroom side lamp didn’t work. Bar was very disappointing being a Marriott. The food was terrible and was out of a lot of stuff. Staff at the bar/food was in experienced and complained alot
- 3/5
Cleanliness in the bathroom. Bedroom side lamp didn’t work. Bar was very disappointing being a Marriott. The food was terrible and was out of a lot of stuff. Staff at the bar/food was in experienced and complained alot
- 5/5
Great room size. Convenient for dog owners. 10/10
- 5/5
Great room size. Convenient for dog owners. 10/10
- 5/5
Perfect
- 5/5
Perfect
- 5/5
Excellent! Clean and Beautiful hotel with a really wonderful staff
- 5/5
Excellent! Clean and Beautiful hotel with a really wonderful staff
- 4.5/5
I thought, charging for parking was a little ridiculous
- 5/5
No free coffee in the morning, just the in-room coffee maker. Coffee available at the cafe but not free.
- 5/5
No free coffee in the morning, just the in-room coffee maker. Coffee available at the cafe but not free.
- 3/5
The person checking us in was NOT friendly
- 3/5
The person checking us in was NOT friendly
- 1/5
Yes called in for early check in they said it’s ready to come but when we reached they said it will take another 30 minutes to be ready . We were so tired with family after long drive . Also rooms were dirty and washroom had no exhaust because of which floor became so wet and slippery .
- 1/5
Yes called in for early check in they said it’s ready to come but when we reached they said it will take another 30 minutes to be ready . We were so tired with family after long drive . Also rooms were dirty and washroom had no exhaust because of which floor became so wet and slippery .
- 3/5
The property was kept clean, day staff was pleasant. Room was good size. There wasn’t a continental breakfast, prices were very pricey for what they did have on their menu! During the night sounded as if the dumpster was being emptied.
- 4/5
Nice place but keep in mind the breakfast is not free and either is the parking. And since I booked using Expedia, my room was as far away from the lobby as you can be.
- 4/5
Nice place but keep in mind the breakfast is not free and either is the parking. And since I booked using Expedia, my room was as far away from the lobby as you can be.
- 3.5/5
The room isn't clean
- 5/5
Excellent value for the price
- 5/5
Excellent value for the price
- 1/5
I'm very unhappy since breakfast was supposedly included in my reservation and it was never like that for 4 sandwiches and 4 sodasThey charged 102.43 ct.
- 1/5
I'm very unhappy since breakfast was supposedly included in my reservation and it was never like that for 4 sandwiches and 4 sodasThey charged 102.43 ct.
- 5/5
The room was clean and in great condition.
- 5/5
The room was clean and in great condition.
- 5/5
Clean clean clean! Yes! The staff was wonderful! The bed was amazing! Great stay here!
- 5/5
Clean clean clean! Yes! The staff was wonderful! The bed was amazing! Great stay here!
- 5/5
Great hotel
- 5/5
Great hotel
- 4/5
Clean room with everything you need
- 4/5
Clean room with everything you need
- 3/5
Room was ok, but tub not great for bath.
- 3/5
Room was ok, but tub not great for bath.
- 4/5
There was parking charge for car.Usually Mariott doe sit charge for car parking for guests.
- 4/5
There was parking charge for car.Usually Mariott doe sit charge for car parking for guests.
- 5/5
I would never pay for a breakfast here.Not for that fee
- 5/5
I would never pay for a breakfast here.Not for that fee
- 3/5
The room consumables were not refreshed every day. I had to go down to the front desk and get tea bags and coffees. I do not expect the room to be cleaned each day, but the coffee, tea, and cups should be refreshed each day. Otherwise, the room was fine.
- 3/5
The room consumables were not refreshed every day. I had to go down to the front desk and get tea bags and coffees. I do not expect the room to be cleaned each day, but the coffee, tea, and cups should be refreshed each day. Otherwise, the room was fine.
- 3/5
Yes
- 3/5
Yes
- 5/5
Everything
- 5/5
Everything
- 5/5
I wish it was complementary and also a cheaper price menu.
- 5/5
I wish it was complementary and also a cheaper price menu.
- 5/5
We had a great stay with our small dog. Check in was easy and the staff was pleasant, Azalea and Debbie at the bar/bistro were outstanding. The room was clean and the beds were comfortable. We would definitely stay again.
- 5/5
We had a great stay with our small dog. Check in was easy and the staff was pleasant, Azalea and Debbie at the bar/bistro were outstanding. The room was clean and the beds were comfortable. We would definitely stay again.
- 4/5
Clean room. Courteous staff.
- 4/5
Clean room. Courteous staff.
- 2/5
No breakfast included
- 2/5
No breakfast included
- 5/5
Stay here everytime I need to be in downtown Jacksonville
- 5/5
Stay here everytime I need to be in downtown Jacksonville
- 5/5
.
- 5/5
.
- 5/5
I was very happy about ALL aspects of hotel and staff. I would highly recommend and if I am in the area again would stay there.
- 5/5
I was very happy about ALL aspects of hotel and staff. I would highly recommend and if I am in the area again would stay there.
- 5/5
Staff was pleasantly friendly. Room was clean and the beds were very comfortable.
- 5/5
Staff was pleasantly friendly. Room was clean and the beds were very comfortable.
- 5/5
Thanks
- 5/5
Thanks
- 5/5
- 5/5
- 4/5
Clean, comfy room, good bed, pillows, bathroom was good. Wish the TV was bigger. All in all - good.
- 4/5
Clean, comfy room, good bed, pillows, bathroom was good. Wish the TV was bigger. All in all - good.
- 5/5
The front desk staff on Friday night was awesome. The room was great and pool was fun.
- 5/5
The front desk staff on Friday night was awesome. The room was great and pool was fun.
- 5/5
Hotel staff really nice
- 5/5
Hotel staff really nice
- 5/5
Nice
- 5/5
Nice
- 5/5
Nice area
- 5/5
Nice area
- 5/5
First impressions, the place is nice! Very clean, beautiful amenities, friendly staff. Conveniently right off the interstate, but still quiet. We couldn't ask for more.
- 5/5
First impressions, the place is nice! Very clean, beautiful amenities, friendly staff. Conveniently right off the interstate, but still quiet. We couldn't ask for more.
- 3/5
I have stayed here several times. Was disappointed this time. The microwave would not work, the tv remote would not turn off tv, channels now are very limited unless you pay, the bathroom had a lot of hair on shower and floor and hair dryer, there was also a mix-up with my breakfast order. It was given to the wrong customer. This was the first time I ate at the Bistro. I usually give this place a 5 but, unfortunately, not this time
- 3/5
I have stayed here several times. Was disappointed this time. The microwave would not work, the tv remote would not turn off tv, channels now are very limited unless you pay, the bathroom had a lot of hair on shower and floor and hair dryer, there was also a mix-up with my breakfast order. It was given to the wrong customer. This was the first time I ate at the Bistro. I usually give this place a 5 but, unfortunately, not this time
- 5/5
Kind of emergency visit due to medical issues but staff very helpful and room was excellent.
- 4/5
Weather was so bad I was unable to inspect the exterior of the facility.
- 5/5
Good stay with dogs.
- 4/5
Great room. The only negative I can say is that there was no one at front desk when n i went to check in and I couldn't find anyone nearby and had to wait for someone to finally get there. It wasnt too long a wait, but it was confusing.
- 2/5
My stay was two nights and they didn't clean, they didn't change the towels and they didn't throw out the garbage.
- 1/5
Did not meet expectations
- 1/5
Never stay at this location!
- 4/5
Staff responded quickly to request for attention to sink that did not drain well, toilet seat that was loose and no hair dryer in the room. Housekeeping was fantastic. It was quiet and safe. Waitstaff in cafe/bar were great. Convenient to the locations needed for me to conduct my business.
- 1/5
Television picture was dark couldn't look at it
- 5/5
Number one choice.
- 3/5
After Covid Hotels make standard the fact that they no longer have to clean the rooms or make the beds, only every 2 days, I asked for a cleaning service since there was a roach in my room, they didn't care
- 3/5
Did like that after two days there housekeeping didn’t make bed, change sheets, nor refresh towels. Had to stop at front desk for it each night and the one person om duty kept apologizing for the staff.
- 5/5
Nice
- 5/5
Love the property. Everything was nice and clean! Friendly staff. Great location. I will come back 😉
- 5/5
Drove 1050 miles from home and this was a very pleasant experience and super comfortable
- 5/5
Very friendly receptionist. They took care of all of our needs in a timely fashion. The property was very welcoming and clean.
- 5/5
Staff was friendly, rooms and hotel was clean.
- 5/5
Everything was soo amazing and nice.
- 1/5
I expected a free breakfast, but was refused one..your advertising said..included..trick wording, needed a code and $$ to be included, should have gone to where it is free..Hampton, Hyatt, Hilton and Holiday Inn..those are my new ones, not you.
- 4/5
Would go again
- 5/5
It was clean and the staff was friendly
- 5/5
We have stayed at this hotel multiple times and every time is wonderful. They have the friendliest staff.
- 5/5
Check in was pleasant, property was very clean and breakfast staff was excellent.
- 5/5
Affordable, clean, quiet property for a quick wknd trip.
- 4/5
Check in was easy and friendly. Room was not in perfect condition. Something that we have noticed on our last visits.
- 5/5
Pleasant & helpful at check-in. Beautiful decor. Great stay.
- 4/5
Good location clean rooms but the TVs and Internet need updating bad!
- 5/5
We were there for my grandson’s graduation. The staff was wonderful and almost as excited as we were about the graduation
- 5/5
The lady who checked us in Crystal was so nice! She accommodated our request for a first floor room with two queen beds. We had a nice conversation about her cat Jacks (Boots) she got for her Mom when her Mom’s dog got hit by a car. Crystal is very special - please keep her and have her train others!
- 5/5
Very nice stay, quiet rooms!
- 5/5
It was very comfort and clean!! Great!!!
- 3/5
Pool was not clean, room was half clean Found hair in the bed and in the shower
- 2/5
The facility advertises happy hour w/ appetizers and there was none. The room air conditioner did not work correctly and leaked all over the carpeting. There was mold in the base of the shower around perimeter and on the ceiling. Management was made aware of the issues.
- 4/5
Good service, very clean pool
- 3/5
Property/building shows obvious age. Tears in carpet. Carpet coming loose from stair risers. Rust, wear and tear noticeable throughout lobby, and public areas. Checked into my room, 203, body soap container laying on shower floor having come off wall. Handle in shower fell off if not turned just right. Rust, mold wear and tear through bath and room. Mattress has been well used. Not a bad property, just not very well maintained.
- 5/5
Great property. Only downside is that it is next to a hospital so you might hear sirens.
- 4/5
Great location and facility. However, the refrigerator in my room was very loud and kept me awake from 3:30am on.
- 4/5
Second time staying here in 3 months. This time the hotel was very clean and quiet like last time. My only complaints are the tv is hard to see at an angle from the bed, and no kind of continental breakfast without pay. Some cookies or fresh fruit would be nice.
- 5/5
Good location right off of I-95. Hotel is clean, modern, and the staff was very friendly. Breakfast is not included but there is a bistro in the lobby which also has a bar that is open till 10pm. It was nice to come in from dinner, get a drink, and take it up to the room. One thing i didn't realize when I booked this room - the hotel is right next door to a hospital and the view from my room was the ER entrance. I was worried that I would hear sirens all night but I didn't hear a thing. It was a great stay overall and I would stay here again.
- 5/5
great place
- 3/5
They did not offer breakfast even though it was advertised.
- 3/5
No complimentary coffee! We paid $5 for the breakfast online with Expedia, but coffee wasn’t available til after 7. Many guests came down looking for coffee, and either had to pay or were told the comp coffee was in their rooms. Our room only had decaf, no cream, dirty machine.
- 5/5
Bistro - Great food and service!
- 4/5
Fine
- 4/5
Everything went fine!
- 5/5
Great hotel to stay in.
- 2/5
Didn’t care for how this was handled
- 5/5
Great service. Comfy beds.
- 5/5
I am yet to write a review on expedia and travel a lot but this experience was such an amazing one that I had to share it. Not only was the grounds clean, quiet and well kept, the staff was amazing. Kind, attentive and accommodating from the moment I arrived with my son to the moment we left. The front desk both male and female employees were so friendly that it made everything worth while. The icing on the cake was the Saturday night that we were so tired from a soccer tournament that we just ate at the hotel. The cook/server made us feel like we were at a four star restaurant. Even when helping her bar customers she managed to come over to our table and check on us continuously and provide the friendliest and quickest service possible. Their french fries were crispy and amazing, the chicken wings were cooked to perfection and the specials they had on flatbread pizza that night made it all worth the stay. Management is doing something right there because there staff is happy and that means the guests are. We will be back.
- 5/5
It was very nice
- 5/5
Staff was professional and friendly. Especially 3 to 11pm front desk staff
- 5/5
Everything was pretty much close by within a 5 min drive. Would definitely stay there again for convenience.
- 5/5
Very clean, and friendly staff.
- 5/5
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- 5/5
Renovated hotel, clean and comfortable. Easy off Interstate 95 with many good restaurants very close by.
- 5/5
Is safety.
- 5/5
.
- 5/5
Close to final destination
- 4/5
Clean
- 5/5
Greeting is priority and the concierge delivered with excellence. Room was excellent in every sense of the word. Location was great as well.
- 5/5
We went back for a visit and stayed again. First off the front desk attendant remembered me! That was nice. Chose the suite this time, absolutely wonderful! Spacious and we were able to park right in front of the door and the room was the first one, so very convenient. My only negative is the shower grout needs serious attention. However, very positive experience and would definitely stay again. Thanks to all the staff for a pleasant nights sleep.
- 5/5
Super comfy bed and pillows!
- 5/5
We arrived very late but eveyone was so courteous and kind.
- 5/5
Very Good
- 5/5
Several of our family and friends stayed at this hotel for our son’s wedding this past weekend. I have nothing but praise for the staff at this hotel. They are extremely friendly, helpful and professional. Our only complaint was that the way they have set up the Starbucks cafe in the lobby really does not service the needs of guests wanting a quick breakfast. The staff at the cafe are excellent but you can see that they are working as hard as they can and they still cannot keep up with the demand in the morning. I highly recommend either going back to a buffet style breakfast in the mornings or just not having a breakfast option because it is extremely frustrating..,, otherwise this hotel is amazing in every regard!
- 5/5
.
- 5/5
Extremely helpful attentive staff
- 5/5
Great stay and price for last minute room
- 5/5
They allow dogs.
- 5/5
I love staying here when I’m in town
- 5/5
Cody at the front desk was extremely efficiently and friendly!
- 5/5
Front desk and Bistro Staff extremely accommodating, professional and customer focused. A
- 5/5
Best bed in Jax. Magical.
- 5/5
Pool was not in service
- 5/5
Nice place
- 5/5
Thank
- 5/5
This place is great!!
- 5/5
I loved the warm welcome I received from staff, and I really appreciated the safe space to unwind. I should have brought a bathing suit for the pool.
- 1/5
We ended up not using the reservation through Expedia because the hotel did not respect the reservation. And when I tried to refund my reservation, they did not allow me to. I had to purchase another room at 2 AM with my Wife and young kids. Very bad experience overall
- 5/5
Enjoyed everything about the stay except the pricing of food in dining area. Not worth the price food was overcooked and burnt.
- 5/5
Amazing hotel, amazing room, amazing service!!!
- 5/5
Excellent!
- 4/5
Convenient to interstate. Convenient to commercial area but not too busy or noisy. Nice courtyard and pool. Breakfast is worth the add on cost of 5 dollars but it's a Starbucks branch with a solo worker and it was a curious vibe/attitude from that one person. Hotel staff were very nice and professional. Very enjoyable pool area and we were the only ones in it. It's a few minutes from either Jacksonville or St Augustine but that was fine for us because we visited both. Hotel and area seemed safe and clean.
- 4/5
Nice and convenient
- 5/5
Great stay
- 4/5
Clean, good size room. Very good price
- 5/5
My daughter had her wedding at the St John’s Golf And CC. Theresa Castoney set it up and her fabulous staff made everyone in the 20 rooms we used as a wedding block feel welcomed. Friday and Saturday nights there is a full bar and every morning you can have breakfast and Starbucks coffee. Every night we caught up with other out of town family and friends who enjoyed all the amenities a couple days longer as we did, down in the lobby with their various size tables and seating!! I highly recommend The Marriott at the Flagler Center hands down. Big event or by yourself this is a good choice!!
- 4/5
Convenient right off the interstate.
- 5/5
Room was great. Bed really comfortable. Only stopped overnight, but first time I remember sleeping in hotel and did not even get up once.
- 5/5
Fantastic staff, shout out to the bistro ladies and cleaning staff all kind and generous! Thank you :)
- 3/5
There is no breakfast like they Addvertising