Four Points by Sheraton Jacksonville Beachfront
About Four Points by Sheraton Jacksonville Beachfront
Located on the beach on the Atlantic Ocean coast, this hotel is right off Highway A1A. It offers an outdoor pool and free WiFi. Spacious guest suites offer private balconies with ocean views. A living room with a sofa bed and a flat-screen TV are provided in every suite at Four Points by Sheraton Jacksonville Beachfront. Suites include a microwave, fridge and mini-bar. A laptop safe box is also available. Four Points by Sheraton Jacksonville Beachfront offers a fitness center and a business center on site for guest convenience. Bike rentals and a local shuttle service are also available. There is an on-site bar and restaurant featuring a hot breakfast daily. A snack bar is also on site. Shopping at Middle Beach Commons is just a 7-minute walk from this hotel. Jacksonville Beach Golf Club is a 5-minute drive, and Adventure Landing is a 3-minute drive away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
Reviews
The hotel receives mixed reviews with guests appreciating the location and staff but expressing disappointment with the cleanliness and amenities. Many guests enjoy the beach access and friendly staff, but some find the rooms outdated, unclean, and lacking in necessary amenities.
- Great location with beach access
- Friendly and helpful staff
- Rooms are outdated and unclean
- Lack of necessary amenities and maintenance
- 4.5/5
loved the spa tub, bed very comfortable fee breakfast for the price of the room
- 3/5
Very clean but not fancy
- 5/5
Beautiful ocean view, walk to the beach in minutes
- 2/5
The staff was great but that was about it. The rooms were really small and I got a suite, and there wasn’t room service that is advertised on website. the most thing that affected my stay was the pool. It’s not a full size pool and it’s not very deep. This isn’t explained on the website so it was a real bummer when me and my two teenagers showed up wanting to spend time in the pool. Also, the pool is on the side of the hotel and they leave a gate open that accesses the boardwalk/beach. Because of this many kids try to sneak in to the pool and staff is not always quick to run them off so it felt a little sketchy for three females. My stay was Monday through Friday and we checked out Tuesday to find better accommodations.
- 4/5
Great view
- 5/5
It was a great experience Nothing
- 5/5
It was a great experience Nothing
- 5/5
Location and friendly staff
- 5/5
Location and friendly staff
- 5/5
Location is amazing - beachfront, central view from every angle! I wish they offered continent breakfast.
- 5/5
Location is amazing - beachfront, central view from every angle! I wish they offered continent breakfast.
- 5/5
Very nice property and staff
- 4.5/5
Superb
- 5/5
Always love staying here. Good location with many dining options within walking distance.Staff great. Close for beach walks
- 5/5
Right on the beach, adequate balcony size, nice pool, outdoor space to relax, the place looks new, ample paid parking, close to the pier and several bars and restaurants, cheesy gift shops abound. Nothing really negative to say and the location is top notch.
- 5/5
Nothing like waking up to sound of the Atlantic Ocean!!
- 5/5
Everything Nothing
- 5/5
Everything Nothing
- 5/5
Great place
- 2/5
Disappointing
- 5/5
Nice room. Great ocean view. They provided a wheelchair for our entire stay. Bathroom small for 3 people, not much counter space.
- 5/5
This was a perfect location. There was a parade going on when I went so just keep that in mind for parking. The room was large and clean and the staff was friendly.
- 5/5
Very clean and comfortable rooms. Easy access to food and drinks within walking distance. Beach rentals out front. Room was comfortable, great shower pressure, spacious and safe
- 5/5
Very clean and comfortable rooms. Easy access to food and drinks within walking distance. Beach rentals out front. Room was comfortable, great shower pressure, spacious and safe
- 4/5
View was beautiful, room needed maintenance. Toilet seat, latch, broken, sink, wooden drain, etc.
- 5/5
perfect
- 2.5/5
It was oceanfront I could see the waves from my balcony It was way over charged.. $460 .00 for 1 night and had to pay additional money to park in the hotel parking lot even though I was a guest. Not one attendant or staff member offered to help me with my luggage. And the staff had distasteful attitudes. They weren't helpful or attentive. Much less the least bit informative. I come from out of state with my 2 children. And they didn't even explain where the ice machine was. They seemed too preoccupied in their conversation with each other. And I felt like I was more of a bother than a guest, especially for the price I paid for one night. It was extremely over priced and not professional or welcoming at all!!! I wont be back. Ill take my family else where next time we're in town. THANK YOU, BUT NO THANK YOU.
- 2.5/5
It was oceanfront I could see the waves from my balcony It was way over charged.. $460 .00 for 1 night and had to pay additional money to park in the hotel parking lot even though I was a guest. Not one attendant or staff member offered to help me with my luggage. And the staff had distasteful attitudes. They weren't helpful or attentive. Much less the least bit informative. I come from out of state with my 2 children. And they didn't even explain where the ice machine was. They seemed too preoccupied in their conversation with each other. And I felt like I was more of a bother than a guest, especially for the price I paid for one night. It was extremely over priced and not professional or welcoming at all!!! I wont be back. Ill take my family else where next time we're in town. THANK YOU, BUT NO THANK YOU.
- 5/5
Dennis, the Guest Service Manager, is very friendly and helpful. The elevators (there are 2) are very slow.
- 5/5
Exceptional
- 4.5/5
sure liked the separation of the 2 rooms, living room/kitchen and bedroom separate. Also liked the beach front and the balcony overlooking the ocean. Hotel staff - Ash and Aaron were very helpful and courteous all the time. they deserve a raise. I left my phone in an Uber ride and Ash helped me submit a report because I had no way of doing it. I was able to call the driver and got my phone back. Food for dinner our 1st night was very disappointing. It was cold and served us on paper plates in a meeting room. restaurant was under renovations. Very disappointed Booking.com didn't tell us that the hotel was under renovations. I may have stayed elsewhere had I known.
- 4.5/5
sure liked the separation of the 2 rooms, living room/kitchen and bedroom separate. Also liked the beach front and the balcony overlooking the ocean. Hotel staff - Ash and Aaron were very helpful and courteous all the time. they deserve a raise. I left my phone in an Uber ride and Ash helped me submit a report because I had no way of doing it. I was able to call the driver and got my phone back. Food for dinner our 1st night was very disappointing. It was cold and served us on paper plates in a meeting room. restaurant was under renovations. Very disappointed Booking.com didn't tell us that the hotel was under renovations. I may have stayed elsewhere had I known.
- 3.5/5
It was a nice I was looking forward to being in Florida from St. Louis and excited that they had a heated pool and when we got there, the pool was down the hot tub was down so we did not get to use the facilities like I was hoping to specially paying as much as we did for the room
- 3.5/5
It was a nice I was looking forward to being in Florida from St. Louis and excited that they had a heated pool and when we got there, the pool was down the hot tub was down so we did not get to use the facilities like I was hoping to specially paying as much as we did for the room
- 4/5
Some delay in checking in with the number of people arriving for the Blues festival
- 5/5
Perfect location to the beach and clean room
- 5/5
We stay here at least 5 times a year. Love the proximity to the beach, many good restaurants within walking distance. Beautiful sunrises to view.
- 5/5
I really enjoyed the calm atmosphere. Dennis was friendly and helpful to us. He answered our questions and gave restaurant recommendations. Everything was wonderful.
- 5/5
location and breakfast only two ev charges and no lunch options or drink options during day
- 5/5
location and breakfast only two ev charges and no lunch options or drink options during day
- 5/5
My only complaint is the fact that it was cool this weekend and they did not have the outdoor fire pit on. So it was hard to enjoy the outside sitting
- 5/5
Exceptional
- 3/5
-Directly on the beach -Amazing view from the balcony -Easy walk to a few restaurants and a Publix Cons -Room wasnt ready at 4pm -Room was not especially clean -Requested towels with housekeeping staff but never received them - I read that the hotel was just renovated. I hope they got a great price, because the work done in my room was not the best quality
- 5/5
Great hotel and service. Little hard to find parking
- 5/5
Exceptional
- 5/5
Great room and awesome view of the ocean!!! Def will be back!
- 5/5
The hotel is gorgeous. The rooms are amazing. It’s almost like an apartment. The staff is first class, kind and welcoming. Shout out to Ash, Crystal, and Bethlehem. Thank you for a wonderful holiday. Nothing
- 5/5
The hotel is gorgeous. The rooms are amazing. It’s almost like an apartment. The staff is first class, kind and welcoming. Shout out to Ash, Crystal, and Bethlehem. Thank you for a wonderful holiday. Nothing
- 4/5
Our room sliding door had a huge crack in it. There is an additional parking fee per night. There is no free breakfast. They supposedly offer coffee but it was like warm.
- 3/5
Convenient, The room don’t have everything in it! Ex: no chair on the balcony, no light bulbs in the lamp, no chair in the living area! The restaurant wasn’t open during the day.
- 3/5
Convenient, The room don’t have everything in it! Ex: no chair on the balcony, no light bulbs in the lamp, no chair in the living area! The restaurant wasn’t open during the day.
- 1/5
Property was under construction and exercise room and bathroom are closed. Construction was also near our room and was disturbing. Staff was friendly but property was not what I expected.
- 5/5
Good room
- 3.5/5
Location I am being charged more on my credit card, then my bill reflects.
- 5/5
Very clean , close to all the restaurants. Access to the beach was literally a step away!!
- 4/5
Hot tub jets didn't work. The restaurant was under staffed for dinner. Only had one person making drinks and serving tables (This lady was fantastic at her job and extremely nice)There was around 20 people there for dinner. We had an appetizer and then went somewhere else.
- 5/5
View was amazing!
- 4/5
Room was very nice and clean. Staff was very nice. Hallways and elevators were a bit dirty. Parking was limited
- 4/5
Room was very nice and clean. Staff was very nice. Hallways and elevators were a bit dirty. Parking was limited
- 4.5/5
Awesome location with a beautiful view. My room had recently been renovated and it was lovely. Staff were friendly and bartender was great! Construction and elevator was very slow. You could tell where wasn’t renovated yet.
- 5/5
The room the view
- 5/5
The room the view
- 3/5
Room had several deficiencies
- 3/5
Room had several deficiencies
- 3/5
It was okay. There was construction going on while we were there but the room was fine until it wasn’t. There weee Loud barking dogs and that ruined it
- 3/5
It was okay. There was construction going on while we were there but the room was fine until it wasn’t. There weee Loud barking dogs and that ruined it
- 2.5/5
Close to the beach. Seemed everyone was smoking pot all day all night. It was terrible with the door shut or open. Plus the hotel signature scent was just to strong. Wife has asthma. It was a terrible stay for her.
- 5/5
Beds very comfortable. Check-in seamless. I loved my stay.
- 5/5
Beds very comfortable. Check-in seamless. I loved my stay.
- 5/5
10/10……From check in to check out everything was perfect!!! The room was clean , the bed was comfortable, the separated rooms were great and VIEW !!!! The view was absolutely amazing, We literally slept with the door open at night during our entire stay… The walk to the beach was great , not far at all.. The complimentary towels were nice as well…. This will definitely be my go to when I’m in Jacksonville!! Would have been nice if breakfast was included but it wasn’t a dealbreaker!!!
- 3/5
For the highest rated hotel in the area it probably had the highest level of disrepair I have seen in a Sheraton hotel. I would not recommend this property to anyone nor will I stay there again.
- 3/5
For the highest rated hotel in the area it probably had the highest level of disrepair I have seen in a Sheraton hotel. I would not recommend this property to anyone nor will I stay there again.
- 4/5
Clean room, staff, there were some construction going on during the day. That wasn't to bad. Wish would have stated that doing booking. Overall enjoyed the stay.
- 4/5
Clean room, staff, there were some construction going on during the day. That wasn't to bad. Wish would have stated that doing booking. Overall enjoyed the stay.
- 5/5
Clean room, friendly staff - convenient location to kick off the new year with the polar plunge!
- 5/5
Clean room, friendly staff - convenient location to kick off the new year with the polar plunge!
- 5/5
Private
- 4/5
Clean room, great view of the ocean! The furnishings are a little dated. There was reconstruction occurring, so that may help this room in the future.
- 4/5
Clean room, great view of the ocean! The furnishings are a little dated. There was reconstruction occurring, so that may help this room in the future.
- 2.5/5
The location is perfect. We love that the hotels suites are all oceanfront. The housekeeping staff was always so friendly when we met them in the hallway at anytime. This property is under construction. I stayed in August and they were working at that time as well, but the construction never impeded our comfort. However on this trip we felt we were in a total construction site after our first night. The noise was overwhelming. I was in Jacksonville for a medical procedure at Mayo clinic and once it was complete I was confined to bed. This was so difficult because in recovery there was absolutely no rest for the entire day. We did call and complain about the noise and we were told we could switch rooms. But again I’m confined to my bed post procedure. My husband witnessed others at the desk also complaining about the noise. We couldn’t drown out the noise, we couldn’t hear our TV even with the volume up to 45. It was difficult and I wish we had a different experience as my past experience here has been so pleasant. Upon checkout when asked and I spoke of the real noise problem, I was told it shouldn’t have been an issue as they weren’t working on our floor. So no apology, that’s incredibly poor customer relations and I am writing to Marriott to make them aware. I would highly caution a guest at this point and to be very aware that it is not a quiet stay right now. You will not enjoy the sound of the waves and comfort of your room during the day.
- 2.5/5
The view was beautiful. We couldn't check in until 4 pm. There was construction happening on the floor above us. We had to ride the elevator with dumpsters and items that were being removed. The noise was horrible for the first hour and a half we were there. We walked out to the beach to get away and could still hear it. At around 2 am somebody, probably staff, were walking around on the construction floor right above our room keeping us awake. Not a restful night at all. Breakfast was $18 and was no different from the free breakfast you get at a less expensive hotel. When I asked why I was told you could go back for seconds. I can do that at a free breakfast. This was a special trip for my wife's Birthday. We left at 6 am that morning, and will never go back there. Beginning to rethink patronizing the whole chain of hotels.
- 5/5
Yolanda, Front desk and ALL the Staff!!! Clean, quiet, close/on the beach
- 5/5
Helpful staff, exceptionally clean facilities and room, love this place!
- 5/5
Helpful staff, exceptionally clean facilities and room, love this place!
- 5/5
The front desk staff gave me a warm welcome as I checked in. The hotel is so clean and great location.
- 5/5
The front desk staff gave me a warm welcome as I checked in. The hotel is so clean and great location.
- 5/5
.
- 5/5
.
- 5/5
Wonderful view of the beach from the balcony. Very spacious room. Very comfortable beds. They also provide beach towels. The listing says that beach umbrellas and chairs are available. Which is true, however, they use an independent company where you can rent these items, as well as surf lessons, paddle boards, etc. Great experience overall.
- 5/5
Wonderful view of the beach from the balcony. Very spacious room. Very comfortable beds. They also provide beach towels. The listing says that beach umbrellas and chairs are available. Which is true, however, they use an independent company where you can rent these items, as well as surf lessons, paddle boards, etc. Great experience overall.
- 4/5
Gggg
- 4/5
Gggg
- 0.5/5
It was on the water The staff could be more respectful and more responsive. The guy who checked us in said license and card. Nothing else. Thanked him even after the rudeness and still no response.
- 5/5
Staff always friendly, welcoming and helpful. Love that beach access is so easy for sunrise and moon rise walks.
- 5/5
Staff always friendly, welcoming and helpful. Love that beach access is so easy for sunrise and moon rise walks.
- 5/5
Everything about the room and it views were perfect.
- 5/5
Everything about the room and it views were perfect.
- 5/5
Easy to walk to the beach and local restaurant
- 5/5
Easy to walk to the beach and local restaurant
- 5/5
Everyone so nice and very helpful.loved the beach view.
- 5/5
Everyone so nice and very helpful.loved the beach view.
- 3/5
Hotel did not have the amenities I had hoped for. Limited dining options. High price for beach chairs and umbrellas. A dated hotel that got a facelift.
- 3/5
Hotel did not have the amenities I had hoped for. Limited dining options. High price for beach chairs and umbrellas. A dated hotel that got a facelift.
- 4/5
There was plenty of space and plenty of room in the bathroom. The staff was very accommodating. The bedding was very, very comfortable. There were plenty of outlets for all our "plug-ins". We loved overlooking the beach!
- 5/5
The curtains were hard to open and close. And the hottub jets were not working.
- 5/5
The curtains were hard to open and close. And the hottub jets were not working.
- 4/5
Beachfront with big rooms Parking was a complete nightmare. The ongoing construction was taking up valuable space, and heavy equipment was cluttering the already small parking lot. In fact, a third of the lot was occupied by construction equipment, making it nearly impossible to find a spot.
- 4.5/5
Beachfront views
- 2/5
The property is pricey for how tired it is. However, the staff is incredibly nice and accommodating
- 2/5
The property is pricey for how tired it is. However, the staff is incredibly nice and accommodating
- 5/5
Great hotel
- 5/5
Great hotel
- 2/5
Hotel was nice but service was a joke and what I paid, total disappointment.
- 2/5
Hotel was nice but service was a joke and what I paid, total disappointment.
- 1/5
The person at the front desk was dismissive and cold. I was charged an extra $50 for amenities that they didn’t have and I did not use.
- 1/5
The person at the front desk was dismissive and cold. I was charged an extra $50 for amenities that they didn’t have and I did not use.
- 5/5
Staff, as always, was helpful, friendly and engaging. Great room with a view. Love walking on the beach and watching surfers at sunrise
- 5/5
Staff, as always, was helpful, friendly and engaging. Great room with a view. Love walking on the beach and watching surfers at sunrise
- 5/5
They were doing work on hotel
- 5/5
They were doing work on hotel
- 5/5
Great hotel
- 5/5
Great hotel
- 5/5
The hotel is on the beach which makes the location very enjoyable. Many restaurants and stores within walking distance and so is the pier. The hotel is pet friendly.
- 5/5
The hotel is on the beach which makes the location very enjoyable. Many restaurants and stores within walking distance and so is the pier. The hotel is pet friendly.
- 4/5
Hot tub jets did not work, pool area dirty and run down, anyone can walk onto the property and hotel-the gates surrounding do not lock and keep out non guests, huge roach in our room- staff blew it off
- 4/5
Hot tub jets did not work, pool area dirty and run down, anyone can walk onto the property and hotel-the gates surrounding do not lock and keep out non guests, huge roach in our room- staff blew it off
- 5/5
Our overall experience was excellent. Wonderful location - right on the beach! Our room was very spacious with ocean views. Staff very friendly. We had breakfast there on out last morning - Yolanda was our waitress for breakfast and she was outstanding! The only criticism is that the pool is very small and there were very few umbrellas - not enough for every lounge bed. Also, we had to ask for our room to be cleaned/made up. Otherwise, a great hotel. We would stay there again.
- 5/5
Our overall experience was excellent. Wonderful location - right on the beach! Our room was very spacious with ocean views. Staff very friendly. We had breakfast there on out last morning - Yolanda was our waitress for breakfast and she was outstanding! The only criticism is that the pool is very small and there were very few umbrellas - not enough for every lounge bed. Also, we had to ask for our room to be cleaned/made up. Otherwise, a great hotel. We would stay there again.
- 3/5
Ocean view was great. Bed was comfortable. Second lock on patio broke-actually didn’t exist, couch had moldy smell, roaches in bathroom. Breakfast was what most hotels had for free. We ate breakfast at a local restaurant.It was very good at half the cost.
- 3/5
Ocean view was great. Bed was comfortable. Second lock on patio broke-actually didn’t exist, couch had moldy smell, roaches in bathroom. Breakfast was what most hotels had for free. We ate breakfast at a local restaurant.It was very good at half the cost.
- 4/5
TV weren’t working properly
- 4/5
TV weren’t working properly
- 2/5
Staff was friendly, but this felt more like a budget hotel. We had at least one used towel when we arrived. Water damage to the bathroom ceiling and walls (more than what is normal for Florida humidity). Restaurant was more like what you expect with a free continental breakfast, minus the free part. Significant homeless issues around the hotel (no fault of the hotel). Not at all what we expected and/or paid for.
- 2/5
Staff was friendly, but this felt more like a budget hotel. We had at least one used towel when we arrived. Water damage to the bathroom ceiling and walls (more than what is normal for Florida humidity). Restaurant was more like what you expect with a free continental breakfast, minus the free part. Significant homeless issues around the hotel (no fault of the hotel). Not at all what we expected and/or paid for.
- 4/5
good
- 4/5
good
- 5/5
Very nice
- 5/5
Very nice
- 5/5
The rooms were very clean, but I do think that housekeeping should do a little more deep cleaning. There was dust on the top of the sliding doors. You can see it when you pull the curtains all the way back. I feel like guests who stay at the motel shouldn’t have to pay for parking.
- 5/5
The rooms were very clean, but I do think that housekeeping should do a little more deep cleaning. There was dust on the top of the sliding doors. You can see it when you pull the curtains all the way back. I feel like guests who stay at the motel shouldn’t have to pay for parking.
- 5/5
Very nice hotel
- 5/5
Very nice hotel
- 5/5
Clean
- 5/5
Clean
- 1/5
2 towels & 1 TP for a week stay. Staff doesnt care & has an attitude. The inly decent part of our stay is the location. But there are other MUCH better hotels right on the beach. Dont waste your money. Go elaewhere
- 1/5
2 towels & 1 TP for a week stay. Staff doesnt care & has an attitude. The inly decent part of our stay is the location. But there are other MUCH better hotels right on the beach. Dont waste your money. Go elaewhere
- 3/5
Very nice for a quick get away
- 3/5
Very nice for a quick get away
- 5/5
The view from our room was amazing. The staff was so helpful & friendly. It was just the construction that took away any of the experience.
- 5/5
The view from our room was amazing. The staff was so helpful & friendly. It was just the construction that took away any of the experience.
- 4/5
Great location near the beach. Oceanviews are fantastic.
- 4/5
Great location near the beach. Oceanviews are fantastic.
- 5/5
This was our second time at this hotel, so that should tell you something. We love that you literally walk out to the beach and that the rooms are all suites. Unreal view of the beach and pier. And towels available throughout the day at the front desk for the beach. Would be back a third time if we go back to Jax Beach. Just can’t beat the location.
- 5/5
This was our second time at this hotel, so that should tell you something. We love that you literally walk out to the beach and that the rooms are all suites. Unreal view of the beach and pier. And towels available throughout the day at the front desk for the beach. Would be back a third time if we go back to Jax Beach. Just can’t beat the location.
- 5/5
Beautiful view of the beach from the hotel room.
- 5/5
Beautiful view of the beach from the hotel room.
- 4/5
Nice, clean beachfront property! The only complaint I had was the slowness of the elevator, other than that, we had a great stay!
- 4/5
Nice, clean beachfront property! The only complaint I had was the slowness of the elevator, other than that, we had a great stay!
- 5/5
Had a great time. Very accommodating
- 5/5
Had a great time. Very accommodating
- 4/5
- 4/5
- 4/5
Hotel was great, view is amazing. Suite was very nice, and would be great for a longer stay (we were only there for 1 night). Access to the beach is super easy, and the whole reason we stayed. There are some minor comet things that should be fixed (rust on light plate, old holes in tile shower), but overall, I was impressed with this hotel. We were able to check in early, which was amazing.
- 4/5
Hotel was great, view is amazing. Suite was very nice, and would be great for a longer stay (we were only there for 1 night). Access to the beach is super easy, and the whole reason we stayed. There are some minor comet things that should be fixed (rust on light plate, old holes in tile shower), but overall, I was impressed with this hotel. We were able to check in early, which was amazing.
- 5/5
Beautiful beach view, friendly staff, did the room everyday and kept it clean
- 5/5
Beautiful beach view, friendly staff, did the room everyday and kept it clean
- 5/5
We enjoyed our stay. Easy check in and friendly staff. Clean rooms.
- 5/5
We enjoyed our stay. Easy check in and friendly staff. Clean rooms.
- 5/5
Great hotel
- 5/5
Great hotel
- 5/5
Beach access...parking and the staff was amazing
- 5/5
Beach access...parking and the staff was amazing
- 5/5
.
- 5/5
.
- 5/5
Loved the location & staff!
- 5/5
Loved the location & staff!
- 5/5
Needs a bigger pool!!
- 5/5
Needs a bigger pool!!
- 5/5
Nice staff
- 5/5
Nice staff
- 5/5
Will definitely be coming back
- 5/5
Will definitely be coming back
- 5/5
Did not like the fact that the hot tub was not working.
- 5/5
Did not like the fact that the hot tub was not working.
- 5/5
The location is perfect. You are guaranteed to have an ocean view regardless of which room you receive. It’s always clean and smells good. My only complaint is that the jets in the hot are Never turned on.
- 5/5
The location is perfect. You are guaranteed to have an ocean view regardless of which room you receive. It’s always clean and smells good. My only complaint is that the jets in the hot are Never turned on.
- 5/5
I always enjoy my stay. The weather was cool, so not quite beach weather, but still enjoyed the sunrise and sunset. The staff was courteous and helpful.
- 5/5
I always enjoy my stay. The weather was cool, so not quite beach weather, but still enjoyed the sunrise and sunset. The staff was courteous and helpful.
- 5/5
Great people skills
- 5/5
Great people skills
- 3/5
Didn’t like the smell, and my room was a bit dirty when I checked in, however the staff was very friendly
- 3/5
Didn’t like the smell, and my room was a bit dirty when I checked in, however the staff was very friendly
- 3/5
Room was nice and clean Free coffee was awful. Pool area was awful. Not to mention construction going on.
- 3/5
Room was nice and clean Free coffee was awful. Pool area was awful. Not to mention construction going on.
- 5/5
Beautiful property. Nice laid back beach vibe with access to everything. I will stay again.
- 5/5
Beautiful property. Nice laid back beach vibe with access to everything. I will stay again.
- 5/5
Very comfortable room, friendly staff. Breakfast is NOT included and available on site for $19. Comfortable lobby area. Elevators were quite slow. Good location with easy beach access and near the Jax Pier. Restaurants and stores within easy walking distance.
- 5/5
Very comfortable room, friendly staff. Breakfast is NOT included and available on site for $19. Comfortable lobby area. Elevators were quite slow. Good location with easy beach access and near the Jax Pier. Restaurants and stores within easy walking distance.
- 5/5
It’s clean. It smell good. Being able to lay in the bed and view the ocean is a game changer.
- 5/5
It’s clean. It smell good. Being able to lay in the bed and view the ocean is a game changer.
- 4/5
The staff was very nice and accommodating. The location was convenient to restaurants. Not a big fan of Jacksonville Beach itself. There are nicer beaches in Florida and didn’t feel completely safe in this location.
- 4/5
The staff was very nice and accommodating. The location was convenient to restaurants. Not a big fan of Jacksonville Beach itself. There are nicer beaches in Florida and didn’t feel completely safe in this location.
- 5/5
Very clean, right on beach. Rooms are large
- 5/5
Very clean, right on beach. Rooms are large
- 4/5
The Four Points is a traditional good hotel, clean and with good service. The location is ideal to get in and out of Jacksonville Brach. Many restaurants are in walking distance. On site parking is offered for a daily fee of $18 but free parking is plenty just across the street in fron of the hotel.
- 4/5
The Four Points is a traditional good hotel, clean and with good service. The location is ideal to get in and out of Jacksonville Brach. Many restaurants are in walking distance. On site parking is offered for a daily fee of $18 but free parking is plenty just across the street in fron of the hotel.
- 5/5
Great stay everyone was first class
- 5/5
Great stay everyone was first class
- 5/5
Very clean and nice
- 5/5
Very clean and nice
- 5/5
The staff were all helpful and friendly. Beautiful view from the balcony and clean room. I would definitely stay here again.
- 5/5
The staff were all helpful and friendly. Beautiful view from the balcony and clean room. I would definitely stay here again.
- 5/5
It was conveniently located to all necessities and sites. Clean facilities and friendly staff.
- 5/5
It was conveniently located to all necessities and sites. Clean facilities and friendly staff.
- 3/5
The property was decent. The hallway smelled a bit like smoke but the room was clean and nicely presented with a wonderful view of the beach. The boardwalk is immediately by the back of the hotel. Comfortable stay and front desk staff was kind and helpful.
- 3/5
The property was decent. The hallway smelled a bit like smoke but the room was clean and nicely presented with a wonderful view of the beach. The boardwalk is immediately by the back of the hotel. Comfortable stay and front desk staff was kind and helpful.
- 5/5
Extremely good experience
- 5/5
Extremely good experience
- 4/5
The breakfast at $20 person was not worth it and I did not like paying for parking
- 4/5
The breakfast at $20 person was not worth it and I did not like paying for parking
- 4/5
Old property refurbished missing a lot of amenities. But close to a lot of places.
- 4/5
Old property refurbished missing a lot of amenities. But close to a lot of places.
- 5/5
Loved the beachfront view
- 5/5
Loved the beachfront view
- 5/5
Very friendly staff, rooms were clean and modern. Great view of the ocean and easy walk to restaurants.
- 5/5
Very friendly staff, rooms were clean and modern. Great view of the ocean and easy walk to restaurants.
- 5/5
With construction work, they could've kept the place cleaner.
- 5/5
With construction work, they could've kept the place cleaner.
- 5/5
The people working on the property could have been more clean.
- 5/5
The people working on the property could have been more clean.
- 5/5
beach!
- 5/5
beach!
- 5/5
On the beach. Great views. Easy walk to restaurant. Everything closes down to early or wasn't open at all.
- 5/5
Perfect!
- 5/5
First time at this hotel, we live in the area and this was an overnight getaway....and we loved it. The room was perfect, great ocean view, clean and staff were excellent.......
- 5/5
I like it. I will take my family back here.
- 3/5
There are many good qualities. The beds were comfortable. The view is nice. It’s very close to the beach. But the sliding doors out to the balcony were rusted, and the doors were extremely hard to open because it was so filled with dirt and debris when the air conditioning came on, it was extremely loud.
- 5/5
Great place to stay!
- 4/5
We liked the friendly staff, the location on the beach, and the very comfortable beds. What we d id not like is the minimal amineties in the room, and the bathtub faucet that needed repair.
- 5/5
Beautiful oceanfront hotel
- 5/5
Nice ocean front hotel. No vallet and self parking was easy and free. Will stay again when in Jax.
- 5/5
I love this location, walkable to many shops amd restaurants. Easy access to the beach.
- 5/5
Little rowdy but thats expected for the area but other than that excellent location and very clean rooms!
- 5/5
Love that it’s on a beautiful beach. Nice staff
- 5/5
Clean room with great view of the ocean. Staff was friendly.
- 5/5
This will definitely be our go to hotel. Rooms were very clean. Staff friendly and pleasant. Walking distance to Sport Bars, restaurants and the beach. Didnt have to drive. I look forward to going back soon.
- 5/5
Awesome great atmosphere
- 5/5
Our go to hotel when visiting the beach. love the balcony overlooking the beach. Great location, friendly staff
- 4/5
The stay was very good overall. The only issue was a lack of shelving in the shower for my families body washes and shampoos.
- 4/5
The con I had was the elevator was really slow.
- 3/5
The AC unit in the room was so loud. I could not sleep all night.
- 5/5
Amazing hotel with breathtaking views!
- 5/5
Perfect view from the balcony. Clean. Pillows aren't the best but the bed was so comfortable. The young guy that checked us in was friendly and quick to get us checked in which we greatly appreciated since we had our daughter with us, who was just discharged from the hospital and was just ready to rest. The room was perfect!
- 5/5
The
- 5/5
My stay was amazing, view, sights and quite ess was great. This is a beautiful place, access to beach was steps away. Our suite was big and accommodating to our size 5 family plus guest who came by to visit. Loved the outdoor terrace with fire pit. Room was so comfortable. My only complaints are that new management charges 18 dollars a night to park, I feel this is greed at its best. Rooms are already 200 to 300 plus I just feel guests parking should be included, at least 1 car and instead of continental breakfast there was a 20 dollar per person breakfast buffet. There are several fast food and restaurants around so that was an easy fix. I just feel like that also could have been included. Hotel was worth the rate just don't feel the high price of parking your car was an expense that management should tack on the consumer.
- 5/5
Great place and location to stay for a weekend vacation. The room was clean. The bed was very comfortable. We had oceanfront views and easy access to the Beach. Great service. We’ll definitely go back.
- 4/5
Location was excellent. Plenty of walkable stores and restaurants. Close to fishing pier which we visited. Pool and jacuzzi area on the small side. Only one broken umbrella under the brutal sun. Room was "roomy", it felt like a junior suite. Only complaint, when you flushed the toilet, there was a horrible noise coming through the walls, including vibrations. But overall , it was excellent!
- 5/5
Excellent
- 2/5
After checking into the room I found the trash bin had trash from previous tenants that included a dirty diaper. There was also trash in a recycling bin. The room seemed like it was a rush “cleaning” and wasn’t actually that clean. The inside of the mini fridge had the top freezer portion iced over but the overall temperature was warm and the food I brought that was stored in the lower refrigerator shelves spoiled. I stayed at this hotel a little over 5 years ago and it was great…unfortunately this stay has ruined that and I won’t stay there again.
- 4/5
Our stay was fantastic. This was my 2nd time staying at this hotel. The first was for business and this last stay was with my family. The location is unbeatable as it is right on the beach and the views from the ovine view suites are gorgeous. There are 2 things that I haven’t been happy with both times I’ve stayed and that is that the hotel could use some updates and some of the front desk staff are not very friendly. Other than that, I would stay here again!
- 4/5
Always a great stay. Property is getting older but great. The $18 parking went up from $10, parking fee is because of the influx of beach goers who would take up the hotel parking.
- 5/5
Everything was in walking distance
- 5/5
- 5/5
I loved my stay I will be visiting again soon