Wyndham DFW Airport
About Wyndham DFW Airport
This Irving hotel is a 10-minute drive from the Dallas/Fort Worth Airport and offers a free shuttle to and from Wyndham DFW Airport. The hotel also features rooms with free Wi-Fi. Every room at the Wyndham DFW Airport Hotel is equipped with ironing facilities and a coffee maker. The spacious rooms include cable TV and a fridge that are available upon request. Guests at the Hotel Wyndham DFW Airport have free access to the indoor pool, hot tub and the gym. A 24-hour business center and laundry facilities are also featured. Six Flags Over Texas and Texas Stadium are a 15-minute drive. The C.R. Smith Aviation Museum is 5 minutes away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel has received mixed reviews, with some guests praising the staff, property, and amenities, while others have complained about construction, cleanliness, and maintenance issues. The majority of the reviews, however, are negative, with guests expressing dissatisfaction and disappointment.
- Great staff
- Beautiful property and rooms
- Construction and renovation disruptions
- Cleanliness and maintenance issues
- 4/5
Main pool was hard to find, at least in my experience. Young woman bartender on evening shift was wonderful.
- 5/5
Even though this hotel was undergoing a renovation, we were in grateful for the opportunity to stay here affordably! We actually thought we were in the wrong place. The lobby was stunning with the greenery and lighting fixtures, staff was helpful and efficient. Our room was beautiful and quiet. The pool was fantastic.
- 4.5/5
Perfect for a short stopover. Easy complimentary transfer provided by the hotel, easy check in and comfortable room. Would stay again! Check in staff did not provide any information about hotel services
- 5/5
Great location for the the Airport DFW and EV Car Charging.
- 5/5
The breakfast was amazing. The spread was more than enough Our room smelled like smoke. Even after spraying airfreshner
- 4/5
The breakfast was reasonable
- 4/5
Very good
- 3/5
Our airport shuttle driver, Richard was excellent - helpful with all the travel tips and helped us get acclimated to Texas very quickly (we are from Seattle).
- 5/5
Staffs are friendly.
- 5/5
Great all around
- 5/5
Beautiful property, we throughly enjoyed our stay!! Had initial problem with room, but hotel staff quickly handled the problem. Definitely would recommend, if your in the Dallas area!
- 5/5
My flight was canceled so I needed a room for overnight. The hotel staff was excellent even gave me a late check out without asking. Highly recommend this place very clean and professional.
- 3/5
The room was nice, but I had an issue with the shower. I’m from a different state, so I wasn’t sure how to fix or work it. I also had an issue with the restaurant downstairs. I ordered lemon pepper wings and they gave me hot wings. I tried to get in contact with them, but I couldn’t reach them. I had to contact the front desk and only then I was I able to come into contact with the restaurant. I had to go all the way BACK downstairs to get my order when I really wanted room service. It was really late and such an inconvenience for me.
- 1.5/5
I wish the property would use real photos, this was such the bait & switch. Even though I was charged, and got no type of refund, I refused to stay at this property. I legitimately thought this hotel was in the airport, but it wasn't. It's also quite old, and outdated. Such a bummer. I didn't go inside, it was not where I was led to believe, and the outside was not as described.
- 1/5
Do not stay here. Housekeeping entered my room without authorization while I was actively checked in. My personal items (including my contact lenses and travel gear) were taken from the room, and the shower curtain was missing. The staff lied about entering the room until I pointed out the proof. The manager promised at checkout to reimburse me for the missing items but is now completely ghosting my messages. Insecure rooms and completely untrustworthy management.
- 2/5
What I DID NOT like was the hotel did not allow “Park & Fly”. I also found the Ceilings to be extremely LOW. My particular unit was “musty” & “muggy”. It was either too cold or stale. On my last night, I found the AC Unit was not working properly and was “leaking” (the carpet was soaked).
- 5/5
Everything was so amazing. I will be coming back. 10/10 recommend.
- 5/5
I think the staff just needs to be a little bit more friendly looking they need to be more warm and welcoming. That’s the only thing I observed to be honest with you.
- 4.5/5
Superb
- 4/5
Every staff member we encountered was polite, and eager to assist us.
- 5/5
Very nice and clean
- 4.5/5
Superb
- 4.5/5
Breakfast was wonderful. AC worked well. Beds were comfortable. Staff was attentive and friendly enough, except once when a guy seemed to laugh hard when I was in line (might’ve been uncontrollable and I’m naturally paranoid). Took a minute to pick up trash. Coffee machines didn’t always work. Desk chair sloped. Tv didn’t work, but someone quickly took care of it.
- 4/5
Clean spacious room with lots of drawers and countertop space for work. Great hotel if you want to stay near DFW. Free airport to hotel shuttle with friendly drivers. Lots of outlets in the room which helped a lot. The breakfast was very good for different tastes and it was complementary. Lobby also has 4 coffee machine for the guests. We booked no view king room. Our view was rooftop filled with rusted AC equipment and some other junks. Also due to humidity the carpet absorbed funky smells. Our room was not cleaned and when I ask why, the staff said we should put a request for it! Overall it was a good hotel.
- 4/5
Clean and quiet.
- 5/5
Absolutely beautiful hotel. My now favorite hotel. From the room to the breakfast to thr decor. Lovvveeeed it. Will be staying again,
- 5/5
Awesome
- 5/5
Awesome play areas to keep kids entertained and pool tables and indoor pool with hot tub and sauna, couldn't have been better. Definitely staying here again when we come to DFW!
- 5/5
Older hotel. The outside looks deceiving because the inside is much better. Beautiful open lobby area. I was on the fourth floor likely in an upgraded updated room. It was very nice clean. The decor was beautiful. It was up-to-date. Had a nice view of the pool outdoor. The breakfast was one of the best I’ve ever had at any hotel surprisingly considering that it was free. Friendly staff. Good price. Highly recommend. Would def stay again!
- 5/5
Is a nice place, clean, beautiful
- 5/5
Exceptional
- 5/5
It was good
- 3.5/5
Good
- 4.5/5
Big room, breakfast
- 3/5
The room had a bad smell. Visually the room looked clean. shuttle service not very reliable, pick up from airport took 1:30hrs return to airport had to use an uber. Take in consideration that this was on a very busy day as all flights were cancelled for a thunderstorm.
- 4/5
The staff is super nice and helpful. The place is nice and it has some cool stuff.
- 3/5
It took over an hour for the shuttle to pick us up from the airport. The food was mediocre. The sundries were very expensive. The staff was friendly and gracious. The rates were reasonable.
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Only had 1 EV charger, if thats your first need then use another. But every thing else was good or great. I especially enjoyed the hot tub.
- 4/5
Not a bad spot – a few minor details were lacking – and some of the mechanicals were a bit noisy in their room otherwise good spot
- 5/5
Great location great staff
- 2.5/5
room service was delivered in a plastic take-away container with plastic cutlery that didn't cut. Coffee and Tea in Styrofoam cups. Only 1 small bottle of water (stayed 3 days) Waited 90min for the free pick up Shuttle from the airport .. poor service.
- 5/5
Exceptional
- 5/5
Straight out of New Delhi. Crazy decor. Landscaping horrible! So many plastic plants inside and out. Rooms are very nice, but common space is awkward. Staff very helpful.
- 5/5
This hotel was near the Dallas airport. The staff was very helpful and very friendly. We only stayed one night because our flight was cancelled. This hotel is beautiful. Very nice pool. The restaurant is open until late. The included breakfast buffet was delicious. I would stay here again.
- 4/5
Enjoyed the hottub. Pool was too cold. Room was clean. Had fun playing air hockey & table tennis with our kids. Close to lots of things.
- 5/5
Exceptional
- 5/5
Everything was beautiful Nothing
- 0.5/5
Breakfast Not well kept just outside appearance
- 3.5/5
Room was comfortable with good quality toiletries. It was clean. Food was mediocre. Shuttle service was poor. We got up to catch the 5am shuttle but there was no bus until 5:45.
- 5/5
Everything was beautiful Nothing
- 4.5/5
Superb
- 0.5/5
Breakfast Not well kept just outside appearance
- 4/5
Ok stay but very noisy room on third floor. Had an ice machine and a air-conditioning machine right outside my door . Very loud . Also if you want to do any work the unfortunately the wifi is really bad. Was getting upload speed of 7. And downloads wernt much better. Was very laggy. wifi also kept cutting out so had to sign back in
- 5/5
Very close to DFW, nice room, good buffet that was FREE, as was the shuttle back to the airport
- 3/5
Had to stay here last minute due to a flight cancellation. The hotel was clean and the beds were comfortable. The room was very minimal. To be fair, it’s a pretty basic hotel so it was fine considering. We had to take one of the last remaining rooms (due to demand from so many flight cancellations at DFW). But the price gouging was ridiculous. We paid $657 for a basic room. I understand last minute bookings cost more, but really? I’ll never stay at a Wyndham again.
- 3/5
Rooms smelled funny
- 3/5
Convince Rooms smelled funny
- 5/5
Clean and Quiet N/A
- 4.5/5
Superb
- 5/5
El cuarto de muy buen espacio, las camas muy agusto para descansar, el desayuno buffet muy rico, el personal muy amable, alberca adentro o afuera de muy buen tamaño y el jardín que tienen es genial si vas con niños. El bar muy agusto y el servicio muy bueno.
- 5/5
Amazing hotel, great amenities when you walk in the lobby you will be more than happy on hotel selection. Breakfast could change menu for different days. 9/10
- 5/5
Clean, comfy, close to airport.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
We did not use thevpool. The breakfast was fresh with a large selection.
- 4/5
The staff was very helpful.
- 3/5
Priced very reasonably with a gorgeous decor and a decent hot breakfast buffet. The daily towels that were delivered to our room had an awful fowl smell which leads me to believe that they were either left wet several days or never washed just thrown in the dryer to dry. The thought of it all caused us to check out and go stay somewhere else!
- 3/5
Priced very reasonably with a gorgeous decor and a decent hot breakfast buffet. The daily towels that were delivered to our room had an awful fowl smell which leads me to believe that they were either left wet several days or never washed just thrown in the dryer to dry. The thought of it all caused us to check out and go stay somewhere else!
- 4/5
Average Hotel Stay
- 5/5
Pool was nice and clean
- 5/5
Nice clean quiet Property is beautiful
- 5/5
Nice clean quiet Property is beautiful
- 5/5
Perfect location; amenities are amazing. Breakfast is delicious and drinks at the bar are great. We will definitely be staying here again!
- 4/5
Very good
- 5/5
Clean and very nice place
- 5/5
Great stay.
- 5/5
Super clean, attentive and wonderful staff, free breakfast, excellent prices and not to mention the vast amount of food within a walking distance! They also have a Pakistani restaurant inside and there is a great way nearby as well as a red lobster. All within walking distance! N/A
- 5/5
Super clean, attentive and wonderful staff, free breakfast, excellent prices and not to mention the vast amount of food within a walking distance! They also have a Pakistani restaurant inside and there is a great way nearby as well as a red lobster. All within walking distance! N/A
- 5/5
Nice stay. Good breakfast
- 1/5
- 5/5
The breakfast was Great!! Staff were kind & helpful. The lobby was beautiful!
- 5/5
The breakfast was Great!! Staff were kind & helpful. The lobby was beautiful!
- 5/5
Exceptional
- 5/5
Confortable place nice and clean
- 5/5
Confortable place nice and clean
- 1/5
Hot tub was the same temp as pool & floor grit was not a good feeling on feet disappointmented in that being the first thing i ask if was working properly then my room was moved so that was fun overall nice looking hotel but not a good one in my opinion i was also disappointed in the 9 pm curfew rules
- 1/5
Hot tub was the same temp as pool & floor grit was not a good feeling on feet disappointmented in that being the first thing i ask if was working properly then my room was moved so that was fun overall nice looking hotel but not a good one in my opinion i was also disappointed in the 9 pm curfew rules
- 5/5
Excellent stay, wonderful and accommodating staff. Numerous flights were canceled and they took care of all customers in a timely and professional manner.
- 5/5
Excellent stay, wonderful and accommodating staff. Numerous flights were canceled and they took care of all customers in a timely and professional manner.
- 4/5
Made a last minute reservation when my flight was canceled, as did many others. Long line-up at front desk, which moved quickly to situate guests. Room was clean and well appointed. Shower head did not work well and liquid soap in shower was empty. Breakfast was mediocre but staff were helpful. Shuttle system was completely overwhelmed and struggled to accommodate large numbers of guests going to the airport. Drivers were accommodating but without a reservation system, had to rely on the agitated guests to self-manage, causing tempers to flair between travelers trying to make flights but who couldn't get on the shuttle.
- 4/5
Made a last minute reservation when my flight was canceled, as did many others. Long line-up at front desk, which moved quickly to situate guests. Room was clean and well appointed. Shower head did not work well and liquid soap in shower was empty. Breakfast was mediocre but staff were helpful. Shuttle system was completely overwhelmed and struggled to accommodate large numbers of guests going to the airport. Drivers were accommodating but without a reservation system, had to rely on the agitated guests to self-manage, causing tempers to flair between travelers trying to make flights but who couldn't get on the shuttle.
- 3/5
.
- 3/5
.
- 1/5
We had to change room in the middle of the night due to heavy noise from the entrance that echoed in the room! Terrible experience
- 1/5
We had to change room in the middle of the night due to heavy noise from the entrance that echoed in the room! Terrible experience
- 3/5
Rooms old and staff don’t speak English nor is urgent when you request new linen despite stains begging found
- 3/5
Rooms old and staff don’t speak English nor is urgent when you request new linen despite stains begging found
- 3.5/5
Good
- 4/5
Yes
- 4/5
Yes
- 4/5
Restaurant food was not very good
- 4/5
Restaurant food was not very good
- 3/5
Breakfast was not very good… I should have skipped it
- 3/5
Breakfast was not very good… I should have skipped it
- 5/5
Exceptional
- 5/5
My plane arrived at midnight. The hotel provided a shuttle to the property snd the driver was amazing. They went the extra mile and the property was stunning.
- 5/5
My plane arrived at midnight. The hotel provided a shuttle to the property snd the driver was amazing. They went the extra mile and the property was stunning.
- 5/5
Exceptional
- 5/5
Friendly staff and very clean / inviting space
- 5/5
Friendly staff and very clean / inviting space
- 1/5
While staying in this place there was a huge roach in my room ! The only thing they did was change my room. There were no accommodations made for their inconvenience. I paid a lot money for the bad quality they offered. This was my first and last time staying here. The breakfast was horrible and you can’t bring it back to your room ! I rate this place 4/10.
- 1/5
While staying in this place there was a huge roach in my room ! The only thing they did was change my room. There were no accommodations made for their inconvenience. I paid a lot money for the bad quality they offered. This was my first and last time staying here. The breakfast was horrible and you can’t bring it back to your room ! I rate this place 4/10.
- 2/5
This is the wonkiest hotel I’ve ever been in. The lobby layout is so strange,
- 2/5
This is the wonkiest hotel I’ve ever been in. The lobby layout is so strange,
- 5/5
Breakfast was subpar bland
- 5/5
Breakfast was subpar bland
- 5/5
Room was super clean! The complimentary waters were much appreciated. We will definitely be back when we are in town for a conference.
- 5/5
Room was super clean! The complimentary waters were much appreciated. We will definitely be back when we are in town for a conference.
- 4.5/5
The air conditioner was so noisy that it kept waking me up.
- 4.5/5
The air conditioner was so noisy that it kept waking me up.
- 2/5
older hotel. rooms need updating. room was hot when arrived
- 2/5
older hotel. rooms need updating. room was hot when arrived
- 5/5
Stay due air line cancellation. Breakfast didn’t start untill 6 so we missed grabbing food for our next flight. Restaurant within walking distance. Stay room. Clean. Mattress was comfortable
- 5/5
Stay due air line cancellation. Breakfast didn’t start untill 6 so we missed grabbing food for our next flight. Restaurant within walking distance. Stay room. Clean. Mattress was comfortable
- 5/5
This place is great . The room was a little small but the hotel itself is great. It felt like a resort. The front desk is very helpful. The breakfast is probably the best part of this hotel. It's a great place.
- 5/5
This place is great . The room was a little small but the hotel itself is great. It felt like a resort. The front desk is very helpful. The breakfast is probably the best part of this hotel. It's a great place.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Cleanliness Long, long distance from the lobby to my room. The place was tomb-like. I wondered why I was sent to the far corners of the hotel.
- 4/5
Long, long distance from the lobby to my room. The place was tomb-like. I wondered why I was sent to the far corners of the hotel.
- 5/5
Neat
- 5/5
Neat
- 5/5
I like everything about it. The staff was every nice and took very good care of me and my husband. We will use Wyndham again. When we walked in we were very impressed with the look of the hotel. I will tell other about this hotel when they visit Texas.
- 5/5
Room and Breakfast both meet my expectations. No complaints.
- 5/5
I like everything about it. The staff was every nice and took very good care of me and my husband. We will use Wyndham again. When we walked in we were very impressed with the look of the hotel. I will tell other about this hotel when they visit Texas.
- 5/5
Room and Breakfast both meet my expectations. No complaints.
- 1/5
I was woken up at 11:50pm by a barking dog. Went to the front desk to ask if they allowed dogs and they said "no" So i told them well there is a dog barking next door the clerk replied " oh, that, they just went to go get something in the dinning room, ill go tell them" the dog continued to bark till 12:20am. In the morning i went down to the morning clerk to ask the same question, after seeing the dog leave the property cuz i was outside enjoying my coffee. "Do yall allow dogs" she said "no, we are a not a pet friendly hotel" i asked "what about the dog that just left" the clerk replied " oh, i think they just brought him in there" i explained to her what happened, she said "sorry". I asked for management but they didnt get in till 1030am. Spoke with Mayra Becerra and she said to get 25% off one night. She was very short and rude and didnt even apologize for the inconvenience
- 3/5
The Hotel was OK. Hard to get my head under the shower and I'm only 5ft 9in. The breakfast buffet was not good. No OJ, soggy potatoes, and only two kinks of fruit. The hot tub was great and larger than normal but strangely there was a lot of grit at the bottom.
- 3/5
The Hotel was OK. Hard to get my head under the shower and I'm only 5ft 9in. The breakfast buffet was not good. No OJ, soggy potatoes, and only two kinks of fruit. The hot tub was great and larger than normal but strangely there was a lot of grit at the bottom.
- 4/5
For our needs -- convenient location. Quite nice indoor pool. Free laundry service (super plus). Many games for kids. Space in a room. Good daily cleaning service. Room was ok just a bit lack of daylight (windows was to internal courtyard). we were double charged (later returned but it was not nice). Staff always (especially at the restaurant and reception guys) looked tired and unhappy not the best vibe. Outdoor pool very bad condition, not possible to use. Some areas needs updates. We found one very big bug in a room and one near the restaurant....
- 4/5
For our needs -- convenient location. Quite nice indoor pool. Free laundry service (super plus). Many games for kids. Space in a room. Good daily cleaning service. Room was ok just a bit lack of daylight (windows was to internal courtyard). we were double charged (later returned but it was not nice). Staff always (especially at the restaurant and reception guys) looked tired and unhappy not the best vibe. Outdoor pool very bad condition, not possible to use. Some areas needs updates. We found one very big bug in a room and one near the restaurant....
- 2/5
Missing tiles on the shower floor, bare patches on the carpet in the room... The hotel needs some serious TLC
- 2/5
Missing tiles on the shower floor, bare patches on the carpet in the room... The hotel needs some serious TLC
- 2/5
Breakfast was horrendous. Bananas were past their used by. Hot food was straight in the bin. Layout was like a retro restaurant with huge vinyl chairs. Just a rotten experience. Only stayed here because of a flight delay. Absolutely nothing in the area unless you have a car.
- 2/5
Breakfast was horrendous. Bananas were past their used by. Hot food was straight in the bin. Layout was like a retro restaurant with huge vinyl chairs. Just a rotten experience. Only stayed here because of a flight delay. Absolutely nothing in the area unless you have a car.
- 1.5/5
Room service came in, didn’t finish cleaning. And left our room door open while we were away and they never came back to finish. Our stuff could have been stolen. Not a good look !
- 3/5
We needed to be close to airport for a fair price. That was covered. Just thought the outside area would have been more accommodating- instead- very scattered- not an option to sit out there.
- 3/5
We needed to be close to airport for a fair price. That was covered. Just thought the outside area would have been more accommodating- instead- very scattered- not an option to sit out there.
- 3/5
Breakfast was terrible. Room could be cleaner.
- 3/5
Breakfast was terrible. Room could be cleaner.
- 5/5
Clean rooms Smell of the sheets
- 4/5
Room was clean, the lobby is beautiful!! Not sure if complimentary breakfast is at the restaurant. The walls are paper thin, you can hear everything outside the room. It’s very annoying trying to sleep and all you hear is luggage carts clacking down the hallway.
- 4/5
Room was clean, the lobby is beautiful!! Not sure if complimentary breakfast is at the restaurant. The walls are paper thin, you can hear everything outside the room. It’s very annoying trying to sleep and all you hear is luggage carts clacking down the hallway.
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Breakfast options were great. Quiet and comfortable hotel. Main area near front desk had heavy chorine odor from the enclosed pool and hot tub area. Did not impact our room which was away from the main lobby
- 4/5
Breakfast options were great. Quiet and comfortable hotel. Main area near front desk had heavy chorine odor from the enclosed pool and hot tub area. Did not impact our room which was away from the main lobby
- 5/5
Breakfast area was fancy and good options
- 5/5
Breakfast area was fancy and good options
- 4/5
Room was clean. Staff was nice but called me at 10:30 pm when I was half asleep for really no reason. Breakfast was just ok. Instead of bacon and sausage they had chicken strips which I thought was really weird. Lobby is really humid because of the swimming pool I assume. Just an all around weird experience at this hotel.
- 4/5
Room was clean. Staff was nice but called me at 10:30 pm when I was half asleep for really no reason. Breakfast was just ok. Instead of bacon and sausage they had chicken strips which I thought was really weird. Lobby is really humid because of the swimming pool I assume. Just an all around weird experience at this hotel.
- 5/5
Hidden Gem!
- 5/5
Hidden Gem!
- 5/5
Breakfast super fresh and good way to start our day. I would stay here everytime I’m in the area!
- 5/5
Breakfast super fresh and good way to start our day. I would stay here everytime I’m in the area!
- 5/5
Hotel très recommandable ❤️❤️❤️
- 5/5
Hotel très recommandable ❤️❤️❤️
- 4.5/5
I loved it for the quiet, helpful, amenity based experience. It was a wonderful atmosphere for a work trip. The sheets were a bit scratchy. And would have liked to see more options for breakfast.
- 4/5
Loved the room hot water front desk staff great for kids That they did not offer to clean my room. And the noise
- 4/5
Bed was far too soft and I had trouble sleeping. Coffee was excellent, at breakfast and the all-hours service.
- 4/5
Bed was far too soft and I had trouble sleeping. Coffee was excellent, at breakfast and the all-hours service.
- 5/5
Yes
- 5/5
Yes
- 5/5
Great place to stay it was cozy and comfortable. Very nice and clean.
- 5/5
The breakfast staff wss courteous and attentive. They all greeted you with a smile and offer to give you anything you desire to make you happy. The food was great and the restaurant was clean and comfortable.
- 5/5
The breakfast staff wss courteous and attentive. They all greeted you with a smile and offer to give you anything you desire to make you happy. The food was great and the restaurant was clean and comfortable.
- 5/5
Room was clean and the staff was very helpful and considerate.
- 5/5
Room was clean and the staff was very helpful and considerate.
- 5/5
Very clean and inside pool was amazing! N/A
- 3/5
Place was renovated, but not well kept. Needed maintenance and was not really clean.
- 3/5
Place was renovated, but not well kept. Needed maintenance and was not really clean.
- 5/5
This is the best hotel I’ve stayed in when in Arlington! We will absolutely be staying here anytime we come back for Six Flags!
- 5/5
This is the best hotel I’ve stayed in when in Arlington! We will absolutely be staying here anytime we come back for Six Flags!
- 5/5
We liked it so much, we came back for a second stay!
- 5/5
We liked it so much, we came back for a second stay!
- 5/5
The rooms are clean and as shown in pictures. The staff was polite and accommodating. The breakfast had a great selection and was fresh every morning. Airport shuttles running every hour are a bonus.
- 5/5
The rooms are clean and as shown in pictures. The staff was polite and accommodating. The breakfast had a great selection and was fresh every morning. Airport shuttles running every hour are a bonus.
- 5/5
I used the washer and dryer the last day of my stay and it was as expected. The rooms were super clean and the breakfast was really good. The area has all the stores and restaurants you need and it’s super easy to get to the airport and to the football stadium. I will definitely be going back in the summer.
- 5/5
I used the washer and dryer the last day of my stay and it was as expected. The rooms were super clean and the breakfast was really good. The area has all the stores and restaurants you need and it’s super easy to get to the airport and to the football stadium. I will definitely be going back in the summer.
- 5/5
Friendly staff, beautiful lobby, clean room, comfortable beds, and great restaurant. Only inconveniences were the cloudiness of the pool and only 1 of 2 saunas were functioning.
- 5/5
Friendly staff, beautiful lobby, clean room, comfortable beds, and great restaurant. Only inconveniences were the cloudiness of the pool and only 1 of 2 saunas were functioning.
- 5/5
Very nice and clean Nothing
- 5/5
Nice place
- 5/5
Nice place
- 2/5
You don't get the both the rewards, it's either a gift card or 20% off ....... not nice staff ........ I wouldn't stay here again
- 2/5
You don't get the both the rewards, it's either a gift card or 20% off ....... not nice staff ........ I wouldn't stay here again
- 4/5
I have booked this place before and it never disappoints. Only con is the parking and the sketchy people outside.
- 4/5
I have booked this place before and it never disappoints. Only con is the parking and the sketchy people outside.
- 4/5
Wasn't what I was expecting on the outside but the inside was spectacular! Beds were comfy, room was clean. Pool was definitely heated, which was good, even had the TV playing KPOP for the kids. Would definitely stay again.
- 4/5
Wasn't what I was expecting on the outside but the inside was spectacular! Beds were comfy, room was clean. Pool was definitely heated, which was good, even had the TV playing KPOP for the kids. Would definitely stay again.
- 5/5
Everything was great!
- 5/5
Everything was great!
- 4/5
Breakfast buffet was adequate. What was nice was that you could order eggs with bacon and sausage or an omelet and they were made fresh! This is very rare for a free breakfast buffet! Staff was very helpful but they didn’t address all our issues with our room. Outdoor pool was not open. Would have liked the pool to be open later than 9:00 pm. That’s too early to close on a weekend.
- 4/5
Breakfast buffet was adequate. What was nice was that you could order eggs with bacon and sausage or an omelet and they were made fresh! This is very rare for a free breakfast buffet! Staff was very helpful but they didn’t address all our issues with our room. Outdoor pool was not open. Would have liked the pool to be open later than 9:00 pm. That’s too early to close on a weekend.
- 3/5
We stayed here for 2 nights and it was decent overall. The biggest disappointment was the outdoor pool being closed. That was a major letdown. Also, the entire hotel smells like pool water… not just the lobby, but the rooms too. I personally hated that, but kids will probably love it. Breakfast had a good variety, but it was weird that I had to specifically ask for bacon while everything else was already out. The location is definitely a plus though. It’s close to all the fun kid-friendly spots. If you stay here, you HAVE to check out Grapevine Mills Mall. There’s something for everybody and it’s actually worth the trip.
- 3/5
We stayed here for 2 nights and it was decent overall. The biggest disappointment was the outdoor pool being closed. That was a major letdown. Also, the entire hotel smells like pool water… not just the lobby, but the rooms too. I personally hated that, but kids will probably love it. Breakfast had a good variety, but it was weird that I had to specifically ask for bacon while everything else was already out. The location is definitely a plus though. It’s close to all the fun kid-friendly spots. If you stay here, you HAVE to check out Grapevine Mills Mall. There’s something for everybody and it’s actually worth the trip.
- 5/5
Nice facilities definitely will stay again
- 5/5
Nice facilities definitely will stay again
- 5/5
The Hotel was extremely clean.
- 5/5
The Hotel was extremely clean.
- 4.5/5
The things that stands out was the big room, heated pool, jacuzzi, & breakfast. I couldn't find the guest laundry on the 2nd floor. The map in my room started it was right by my room and it wasn't. I walked 3 different halls and finally just gave up.
- 5/5
Just a place to rest my head after a late night flight. Very comfortable, clean rooms. Nice staff
- 5/5
Just a place to rest my head after a late night flight. Very comfortable, clean rooms. Nice staff
- 3/5
Location is convenient to the airport, but not much else, so if you don’t have a car you will be spending a lot of time in Ubers. There was a lot of trashy stuff stored outside the room window. The included breakfast buffet was pretty good, with custom made omelets available.
- 3/5
Location is convenient to the airport, but not much else, so if you don’t have a car you will be spending a lot of time in Ubers. There was a lot of trashy stuff stored outside the room window. The included breakfast buffet was pretty good, with custom made omelets available.
- 5/5
We loved this place. Clean room. Amazing breakfast. Insanely unique pool/hot tub combo. Restaurant/bar that is open til midnight. This place is absolutely wonderful. We are going/went back the following weekend, and will for every trip we have to DFW. We’re obsessed.
- 5/5
We loved this place. Clean room. Amazing breakfast. Insanely unique pool/hot tub combo. Restaurant/bar that is open til midnight. This place is absolutely wonderful. We are going/went back the following weekend, and will for every trip we have to DFW. We’re obsessed.
- 5/5
clean room. window didn’t open but not a big deal. smelled like the pool as soon as you walk in when i loved that! very clean and friendly.
- 5/5
clean room. window didn’t open but not a big deal. smelled like the pool as soon as you walk in when i loved that! very clean and friendly.
- 3/5
The room was decent and the beds were comfortable but the tiles in the shower were coming apart and the shower kept randomly dripping and making noise. The pool was extremely cloudy and shouldn’t have been in use at all. The hotel shuttle also took over an hour to arrive for pickup and the call system hung up on me when I tried to reach the front desk. Overall our stay was nice but I wouldn’t count on using the pool or hot tub if they continue to be that unclean.
- 3/5
The room was decent and the beds were comfortable but the tiles in the shower were coming apart and the shower kept randomly dripping and making noise. The pool was extremely cloudy and shouldn’t have been in use at all. The hotel shuttle also took over an hour to arrive for pickup and the call system hung up on me when I tried to reach the front desk. Overall our stay was nice but I wouldn’t count on using the pool or hot tub if they continue to be that unclean.
- 5/5
Great place, very near the airport for the stopover I had. Choose this hotel because it had a free cancellation anytime offer, great protection if your flight is canceled. I booked this hotel while I was in flight!!! “Free cancellation anytime” Can you believe that. What a stress reliever. When I return from Costa Rica, with a stopover here, I hope they have the same offer again. Are they listening? I hope so. See you soon! Nothing
- 4/5
Good option close to dfw
- 4/5
Good option close to dfw
- 5/5
Good
- 5/5
Good
- 5/5
Room was clean, and so nice for the price. Had a great stay.
- 5/5
Room was clean, and so nice for the price. Had a great stay.
- 1/5
the stuff did not allow my partner that was also on the reservation to pay or go to the room after a 6 hr drive. he slept in the car until i got after work and drove an hour to meet him. so 3 hrs from the time he arrived. i called to veify and make a complaint and the finally let him check in. then the staff just walked in the room as i was sleeping check put wasnt til the 17th this was on the 15th. made a another complaint asked for a discount on the additional add on for the check out on the 18th. It was not provided. also breakfast is not allow back into the room whiwh is inconvenient when you get in to late for breakfast.
- 1/5
the stuff did not allow my partner that was also on the reservation to pay or go to the room after a 6 hr drive. he slept in the car until i got after work and drove an hour to meet him. so 3 hrs from the time he arrived. i called to veify and make a complaint and the finally let him check in. then the staff just walked in the room as i was sleeping check put wasnt til the 17th this was on the 15th. made a another complaint asked for a discount on the additional add on for the check out on the 18th. It was not provided. also breakfast is not allow back into the room whiwh is inconvenient when you get in to late for breakfast.
- 5/5
This hotel is absolutely divine. Perfect for families or adult only groups. We were lucky enough to come during Ramadan and were able to enjoy the wonderful buffet of delicious food. The drinks at the bar were great, everything in every part of the hotel was immaculate, the pool area was kept clean and here were always plenty of towels. We will absolutely stay again!
- 5/5
This hotel is absolutely divine. Perfect for families or adult only groups. We were lucky enough to come during Ramadan and were able to enjoy the wonderful buffet of delicious food. The drinks at the bar were great, everything in every part of the hotel was immaculate, the pool area was kept clean and here were always plenty of towels. We will absolutely stay again!
- 4/5
Breakfast wasn’t what we expected
- 3/5
People in the next room sounded like they were in our room. Maintenance repairs are substandard. Ex floor tile has been painted. Elevator doors sound like they are broken
- 3/5
People in the next room sounded like they were in our room. Maintenance repairs are substandard. Ex floor tile has been painted. Elevator doors sound like they are broken
- 5/5
Nice place to stay overall
- 5/5
Nice place to stay overall
- 3/5
Shuttle to airport was good. Staff was good. Property is in poor condition.
- 3/5
Shuttle to airport was good. Staff was good. Property is in poor condition.
- 5/5
Pool was like 90 degrees and hot tub was super hot!! Breakfast was so good. You have ready made items but then also a menu you can order from all included! Will definitely be back.
- 5/5
Pool was like 90 degrees and hot tub was super hot!! Breakfast was so good. You have ready made items but then also a menu you can order from all included! Will definitely be back.
- 5/5
Clean. Beautiful
- 5/5
Clean. Beautiful
- 5/5
Its always a pleasure staying here. Never disappointed
- 5/5
Its always a pleasure staying here. Never disappointed
- 5/5
Great
- 5/5
Great
- 5/5
Gret breakfast
- 5/5
Gret breakfast
- 4/5
Convenient to airport. Good breakfast
- 4/5
Convenient to airport. Good breakfast
- 4/5
The room was comfortable, the staff kind, and the breakfast ok (food was good, ambience odd). The airport shuttle is not for anyone in a hurry (it took me an hour from arriving at pickup to reach hotel) and seems to leave at 30 minute intervals from hotel. Still: the price was very good for an airport hotel.
- 4/5
The room was comfortable, the staff kind, and the breakfast ok (food was good, ambience odd). The airport shuttle is not for anyone in a hurry (it took me an hour from arriving at pickup to reach hotel) and seems to leave at 30 minute intervals from hotel. Still: the price was very good for an airport hotel.
- 5/5
Very clean! and when something broke in the shower they fixed it within 5 minutes and then gave us a late check out on them! Thanks Mayra!!
- 5/5
Very clean! and when something broke in the shower they fixed it within 5 minutes and then gave us a late check out on them! Thanks Mayra!!
- 5/5
Staff was very friendly and bar was fully stocked.
- 5/5
Staff was very friendly and bar was fully stocked.
- 4/5
Yes
- 4/5
Yes
- 4/5
Hotel layout not friendly to getting large heavy luggage to the room.
- 2/5
Avoid. This is an older conference style hotel that feels abandoned. Restaurant poor.
- 2/5
Avoid. This is an older conference style hotel that feels abandoned. Restaurant poor.
- 2/5
I arrived later in the evening due to traffic. When I arrived, my husband had already arrived and was allowed to check in, though not on a reservation. I am grateful for that. However, we go up to the room. I felt like I was walking in a maze to get to the room. After about 30 min of messing with the air and it not cooling the room, we realized the heat was on. So we turned on the AC, and it made a God AWEFUL sound. I had already taken my sleep meds so it was too late for me to move rooms. Well meds didn't work well with that noise. I was up so much that night due to the AC sound. Room 3192. Then we can talk about this "Awesome Breakfast." The only buffet is cereal, oatmeal, French toast(strange taste), potatoes, and hard chicken strip nuggets. Now you can order Eggs, Bacon, Sausage, and Omelet; however, if you do, you can only order 2 of each. So 2 slices of each meat and two eggs or one omelet. And no, the food is not to die for as people brag about. And there is no soda to drink, but there is some strange juice that we didn't like the taste of. I think we have just spent our last night at this place, but just know the room we were in needs AC repair so badly.
- 2/5
I arrived later in the evening due to traffic. When I arrived, my husband had already arrived and was allowed to check in, though not on a reservation. I am grateful for that. However, we go up to the room. I felt like I was walking in a maze to get to the room. After about 30 min of messing with the air and it not cooling the room, we realized the heat was on. So we turned on the AC, and it made a God AWEFUL sound. I had already taken my sleep meds so it was too late for me to move rooms. Well meds didn't work well with that noise. I was up so much that night due to the AC sound. Room 3192. Then we can talk about this "Awesome Breakfast." The only buffet is cereal, oatmeal, French toast(strange taste), potatoes, and hard chicken strip nuggets. Now you can order Eggs, Bacon, Sausage, and Omelet; however, if you do, you can only order 2 of each. So 2 slices of each meat and two eggs or one omelet. And no, the food is not to die for as people brag about. And there is no soda to drink, but there is some strange juice that we didn't like the taste of. I think we have just spent our last night at this place, but just know the room we were in needs AC repair so badly.
- 3/5
Ok stay. Room service food is awful though.
- 3/5
Ok stay. Room service food is awful though.
- 2/5
Bed sheets had human bodily fluids on them
- 2/5
Bed sheets had human bodily fluids on them
- 5/5
Rooms were cleans,
- 5/5
Rooms were cleans,
- 4/5
Overall, great experience. Spacious and clean room. Breakfast was not bad, you can order omelette. Airport shuttle was very convenient but you might need to wait up to 20-30 minutes.
- 4/5
Overall, great experience. Spacious and clean room. Breakfast was not bad, you can order omelette. Airport shuttle was very convenient but you might need to wait up to 20-30 minutes.
- 5/5
Clean and easy check in
- 5/5
Clean and easy check in
- 5/5
NICE HOTEL
- 5/5
NICE HOTEL
- 5/5
The staff team is extremely attentive and friendly. I felt right at home.
- 5/5
The staff team is extremely attentive and friendly. I felt right at home.
- 4/5
Fabulous staff, cool hotel!! Love the bar and bartender Kat❤️The hot tub was closed earlier than I expected that was a bummer. The breakfast was ok, nothing special…. Needed something to go with the eggs such as salsa!! Comfy beds and awesome , powerful shower!
- 4/5
Fabulous staff, cool hotel!! Love the bar and bartender Kat❤️The hot tub was closed earlier than I expected that was a bummer. The breakfast was ok, nothing special…. Needed something to go with the eggs such as salsa!! Comfy beds and awesome , powerful shower!
- 3/5
The room was good, as were the amenities offered, and its price-point. However, the room service was delayed and the system they have set up for room cleaning and requests for clean towels was confusing and did not function correctly. We received requests for housekeeping on the day we arrived and on the morning we were checking out. We stayed five days. That's unacceptable.
- 3/5
The room was good, as were the amenities offered, and its price-point. However, the room service was delayed and the system they have set up for room cleaning and requests for clean towels was confusing and did not function correctly. We received requests for housekeeping on the day we arrived and on the morning we were checking out. We stayed five days. That's unacceptable.
- 2/5
Checkin took longer than expected. I had prechecked in. Room was clean, but had cockroaches in the bathroom during the night. Dont plan to stay here in the future.
- 2/5
Checkin took longer than expected. I had prechecked in. Room was clean, but had cockroaches in the bathroom during the night. Dont plan to stay here in the future.
- 5/5
Great service
- 5/5
Great service
- 3/5
The hot tub was not hot and the sauna did not work.
- 3/5
The hot tub was not hot and the sauna did not work.
- 5/5
Very nice stay. Very clean and staff was helpful
- 5/5
Very nice stay. Very clean and staff was helpful
- 5/5
Very nice, clean, comfortable room.
- 5/5
Very nice, clean, comfortable room.
- 5/5
Literally one of the best hotel experiences I have ever had. All the way from the cleanliness, newness, food, staff, immaculate pool/ hot tub. Games all through out. Top notch. Will definitely be back.
- 5/5
Literally one of the best hotel experiences I have ever had. All the way from the cleanliness, newness, food, staff, immaculate pool/ hot tub. Games all through out. Top notch. Will definitely be back.
- 4/5
Hotel was really clean and much nicer inside than the outside looked at first. Room was clean, staff was nice. Weren’t happy that we were staying there for my daughters gymnastics competition in town which requires a lot of prep and running around in the morning and I had to go without eating breakfast because food was not allowed out of the dining area and I was busy doing hair and getting everyone competition ready. Usually someone will bring me a plate of food to eat bites between tasks so really unhappy about this. Was also slightly disappointing that there were great amenities such as pool, hot tub, board games but due to quiet hours these were not able to be used after 8:59pm. Totally understandable during the week but the weekends an extended time would have been nice.
- 4/5
- 5/5
Everything was great, loved the warm pool!
- 5/5
The sink stopper and shower stopper did not work but water did go down once you removed it
- 5/5
First time staying @ this specific property, yet I've stayed at other locations - really enjoyed my stay, great lobby, easy check-in, loved the restaurant onsite - great - free breakfast each morning, spacious and clean more that was welll appointed.
- 5/5
It was pleasant.
- 4/5
Nice place
- 5/5
Friendly helpful staff, room clean and bed comfy. Nice shower. Restaurant and bar on site. Convenient shuttle to airport.
- 5/5
We were re-routed after a flight from Cancun was delayed. We chose this hotel because of the ratings, cost and location. This was probably the cleanest hotel I have ever stayed in! Absolutely immaculate! Beautiful lobby with vending for snacks and personal needs. Coffee with Keurings and all types of coffee pods. No tea that I saw though. Table tennis as well. The restaurant was open late (11:59 pm) which we were thankful for because we were hungry after all the travel. My only complaint is the gentleman at the front desk was not friendly at all! Not necessarily rude but no greeting, no smile, complete silence when we were being checked in! Maybe he’s not a people person but you should be at the front desk! The shuttle was on time and sufficient. The evening driver was friendly and offered us water, but be careful! I was accidentally offered a water that was open and had been drank out of.
- 4/5
Had to switch rooms due to no working heater
- 5/5
Pretty clean
- 4/5
They accidentally gave me the keys to someone elses room. Neither she, nor I were pleased.
- 4/5
Ok
- 5/5
Room was beautiful and spotless. The bed was amazing!
- 5/5
Clean and staff were courtesy
- 5/5
- 2/5
Food was not great, and the room cleaning was mediocre... The hotel looks amazing, but the points above did not make for me.
- 5/5
Clean room , quiet
- 5/5
It was great!
- 1/5
The government has issued a severe weather warning, yet the hotel manager insists on not allowing a postponement. It's truly frustrating and makes one feel helpless.
- 2/5
The “restaurant”was horrible. It looks like a 1980s banquet room. The tables were all covered in dirty dishes, and you have to order & get your food in a to go container. Burger was super thin, pizza was not cooked all the way through. They brought us coffee that must have been around since early morning. It was super nasty. Stay somewhere else!
- 3/5
Staff is courteous. Room HVAC does not operate properly. Hotel advertised with restaurant but only food service was at the bar. Our room was missing the hair dryer. One nice amenity is the washer and dryer available for guest use. Some remodeling underway.
- 5/5
Very clean, very nice, friendly staff and very accommodating. Was pleasantly surprised, would recommend.
- 2/5
All of this was for almost $1,000. Needless to say, if it were not for the fact that we were desperate for a room, I would not recommend this hotel to anyone.
- 5/5
Beautiful Hotel...well kept. Convenient. Breakfast was amazing
- 4/5
Good room. All amenities. Quick check in.
- 5/5
Shuttle also took me back to Airport the next morning for my Flight to Richmond Va. Wonderful experience overall.
- 5/5
Great and friendly
- 5/5
Our stay was excellent! The hotel itself was way better than expected. The breakfast buffet was the best we’ve ever had at any hotel with complementary breakfast. Comfy bed and good quality beddings. We would definitely stay here again.
- 5/5
My room was clean and the staff was really nice. I love how the hot tube and pool was also clean
- 4/5
The room was nice. Clean. Hotel was good.
- 5/5
Clean room and pool
- 2/5
Older and dirty.
- 4/5
- 5/5
Love the amenities! I want to come back! Beautiful property. Staff was nice & helpful.
- 3/5
If you like being unable to reach soap, shampoo, etc. when you are bathing because it's mounted way high up on the wall too far too reach from the bathtub--you will like trying to take a bath here. Will not stay here again.
- 5/5
Everything was top tier will stay there again 10/10 highly recommend
- 5/5
Fast and easy
- 5/5
Very clean room, very nice hotel. Didn't care for the length of walk to get to my room being 67 and handicapped (walking). Otherwise it was very nice facility. Loved the late check out options too.
- 5/5
Great place
- 3/5
Was not offered VIP benefits
- 4/5
Room and hotel is amazing. Breakfast not so much.
- 3/5
My door kept not unlocking all the way from the outside. They sent someone with new batteries and it didn’t fix the problem. They were out of some basic foods in the restaurant. The pool is in the main lobby and so the hotel smells a bit like a gym. My daughter is allergic to chlorine so it also bothered her. Not an ideal place to stay for an extended trip but fine for a short trip. Staff was nice and accommodating.
- 3/5
Breakfast mediocre
- 5/5
The only downside was the La Perle restaurant. Unfortunately, the food and service there were disappointing. I was the only guest in the restaurant at the time, yet my order took about 35 minutes to arrive. I ordered at 5:57 PM and didn’t receive my food until around 6:35 PM. In addition, there was confusion with my order. I was asked multiple times what I had ordered, despite being the only person dining there. The sweet tea I ordered tasted like plain water with sugar, and it wasn’t brought out until near the end of my meal. I would rate the restaurant about a 4 out of 10. Everything else about the hotel was great, but the dining experience needs improvement.
- 5/5
This hotel was absolutely beautiful with spotless rooms and all amenities included. The only aspect I did not enjoy during my two-day stay was breakfast.
- 5/5
Rooms were clean & always full with towels soap or any other needs .!
- 3/5
The shuttle was good but long wait times
- 3/5
The rooms are modern and clean but too many little nuisances. Maybe I'm just being picky, but everything in the hotel echo's and sound travels easy. We had a corner room that we could hear all the luggage going down the hall since it is tile flooring. It was really bothersome and difficult to have a quiet sleep or rest. In addition, in our room we could already smell all the fried food from breakfast buffet in the mornings. I guess for the price, it is okay. I won't be staying again.
- 4/5
Rooms were very nice and clean.
- 5/5
A beautiful clean hotel and friendly staff. Totally recommend and hope to return
- 5/5
Clean Rooms and cooperative staff.Well organized great reception
- 5/5
Everything about this place was awesome rooms were clean staff was nice wasn’t expecting a place that was a 5 star plus will stay again
- 1/5
They are working with heavy tools and heavy noise all day long. Very bad situation. We’ll not stay at that hotel anymore.
- 3/5
Beautiful hotel. Disappointed that room was not cleaned for the entire time of our stay. Even after letting front desk know about the situation multiple times.
- 5/5
Room was clean, Price was good!
- 5/5
It was great as always
- 5/5
The staff was very friendly and helpful.
- 4/5
Check in was great. We didn’t have breakfast. An outside light kept coming on and illuminating our room. Removed a couple spiders.
- 5/5
My go to Dallas stay
- 5/5
Na
- 5/5
Clean room
- 5/5
Clean room. Nice staff. Cheaper than other hotels. No complaints. Would stay again!
- 5/5
Clean room everytime we got back to the hotel
- 5/5
We were stranded in Dallas for the weekend. All things considered, the hotel stay was outstanding.
- 5/5
Yes everything was Excellent
- 5/5
The Hotel was great! Will stay again.
- 5/5
Loved it!!!
- 5/5
Nice
- 5/5
Nice
- 5/5
Muy bueno!!! Muchas gracias
- 5/5
Nice
- 5/5
Nice!
- 5/5
Very helpful!
- 5/5
Very clean room. Clean facility. The lobby is a very grand lobby for the hotel and check in was easy.
- 5/5
Everything good
- 4/5
Room was fine and clean.
- 5/5
Hotel is very clean, good location, and staff was friendly. Restaurant food was ok.
- 5/5
Excellent stay! Great staff and amenities!
- 5/5
Good
- 5/5
Good
- 5/5
Clean room, comfortable, older hotel
- 5/5
Good breakfast, airport shuttle and staff
- 4/5
Clean room nice staff. Bar not that good.
- 5/5
Yes
- 4/5
Nice location
- 5/5
Kishore’s hospitality and professionalism is unmatched. The constant upgrades to the hot tub, sauna and indoor pool are amazing. The perfect stay for a cowboys game or a night before a flight.
- 5/5
Wonderful. Very quiet, clean, and friendly staff. My room was spacious, clean, and with modern updates, and very comfy bed. The hotel itself is very beautiful with lots of fun amenities like an indoor pool and hot tub, ping pong, billiards, and air hockey tables. Great stay. Thank you!
- 5/5
Room was clean and staff was nice
- 4/5
Clean room.
- 5/5
10/10 will definitely be back again!!!
- 4/5
The room was clean, continental breakfast could of been better
- 5/5
Check in and out quickly!!
- 5/5
Good stay. AC units are remote controlled just as a friendly awareness.
- 3/5
Room was ok, staff was very helpful.
- 5/5
Staff was very friendly & accommodating. They made us feel appreciated & valued.
- 4/5
It was great except the jacuzzi didn’t work and when I checked in it gave the option for late checkout but when I went to confirm they can’t tell me until morning of checkout other than that it’s been great
- 5/5
Clean rooms, nice location, good food, comfy beds!
- 5/5
Friendly staff! Definitely a fun hotel. Indoor pool. Place looks like it could’ve been in a 90’s movie
- 3/5
I had a problem trying to operate a/c. I call front desk and it took a second call and over a hour waiting to go to sleep to catch a early flight.
- 1/5
Not recommend . No service you need to self service it is cheap hotel 2 star
- 5/5
hotel was nice, staff was courteous and helpful , restaurant was over priced and breakfast was terrible, pre made pancakes and french toast sticks were spongy, the oatmeal was soup, definitely looked questionable , coffee was limited , had to repeatedly request coffee be made, eggs were under cooked and color was way off , would recommend different mix of eggs , weekend options were the same as daily breakfast , no bacon , no biscuits or gravy ,ive stayed at many wyndham hotels and this is the first that never served biscuts or gravy or bacon , however there is a I-hop less than a mile down the road , hotel was beautiful, staff friendly, rooms clean and comfortable , restaurant needs a overhaul , chicken looked like dark turkey , fried rice with meat is over 30 $ , hot wings looked nice till you looked inside , ive never seen chicken look like that ,
- 4/5
Clean excellent staff convenient 24/7 shuttle
- 5/5
Shuttle was great, staff members were friendly and the breakfast was good.
- 3/5
It’s ok
- 5/5
Great place be back again.
- 2/5
Huge dead roach in the bathroom and the backing of the door was coming off
- 5/5
Shuttle driver was very helpful and Check in was awesome. Best service in quite some time. Thank you so much.
- 5/5
Staff courteous quick checkin
- 5/5
Everything was absolutely perfect!!
- 1/5
Water. I tried to call the front desk many times without getting any one to answer. The next morning my husband took a cold shower and we complained to the person on duty. He said we should have notified him last night.
- 5/5
Very good service!!!
- 4/5
Lengthy check in time but nice and clean room.
- 5/5
- 5/5
Hotel was good.
- 5/5
Great service!
- 2/5
It smells. My room smelt of damp and was not clean at all with long hair everywhere. This hotel seriously needs a deep clean. Breakfast was so poor I ended up not eating anything and going out for breakfast. I wouldn’t recommend this hotel at all.
- 1/5
Needs a complete renovation
- 5/5
airport pickup was just fine. check-in was good. but there was a special young lady that helped me with my luggage to the elevator and did not accept a tip. I'm in a boot for two broken bones in my foot and so I'm not too stable and she saw that and she wasn't ready for that job but she was so sweet. and I offered her to tip and she refused it. I will be back to this property if I ever need to just because of her.
- 5/5
appreciate the airport shuttle. Nice addition to our stay. The staff at check in were wonderful
- 4/5
Had reservations for three nights and requested to clean the room and they didn’t do it. I made the request the day before to two different people
- 4/5
It was clean and a great breakfast.
- 5/5
.
- 5/5
Lobby and breakfast are superb!!!
- 5/5
WE had amazing time
- 5/5
Yes breakfast was great! Would mos definitely recommend
- 5/5
It was good
- 5/5
Staff was courteous . Quiet
- 5/5
Great hotel
- 5/5
Clean room and welcoming staff
- 1/5
what a dump for being a Wyndham property
- 4/5
The room was clean and semed being recently renovated
- 3/5
Not about to stay at all, however hotel overall could use upkeep and some remodeling.
- 3/5
We chose to overnight at this hotel because of its reviews and because of the airport shuttle. It was perfectly adequate for an overnight connection, which was our reason for being there. The room was clean and very nice. We ate dinner at the restaurant on the property and we received excellent service. The airport shuttle was slow to pick us up from DFW and we were NOT happy that the drive was on his cell phone during the entire drive to the hotel! We did not have this experience on the return shuttle to DFW the next morning. We left the hotel at 7 am and the driver was excellent.
- 3/5
it was ok
- 4/5
Very convenient hotel near at the DFW airport. Not too much options for breakfast but good.
- 4/5
It was beautiful. The pool area was limited to 8 guests, closed early. Lots of strong air freshener smells. Would stay again
- 2/5
breaking needs more carb free options, also, variety would be good, not the same every day; i asked for housekeeping service at 7am and when i returned at 630p no one had cleaned my room, it was a major inconvenience as i needed to get ready for my work event; cleanliness might be a concern, i saw a dead cockroach outside of the breakfast area
- 5/5
Excellent customer service
- 5/5
Shuttle took a minute but it was very nice
- 4/5
Fine
- 5/5
This is a very nice hotel to stay for a vacation. This was our second stay. I would highly recommend this hotel. The staff is always helpful and friendly. The rooms are clean and the breakfast is very good. The hotel shuttle is very good for the guest and the hotel was close to every attraction we went to. We are looking forward to our next stay. Thanks for your service and kindness. / Renee James
- 4/5
And the latch on the door had loose screws.
- 4/5
The hotel layout is odd with the pool essentially being in the lobby. I wouldn’t be comfortable utilizing the pool or hot tub with so many rooms facing the area. The breakfast had a good variety and good service. The hotel was close to the airport and felt safe.
- 3/5
room out of facial tissue for 2 days, took over a day to fix the door noisy, shuttle driver no courtesy, talking with friends over the phone while driving, and other one just drop off the guest at wrong Terminals,
- 5/5
Good
- 5/5
I Didn't use the shuttle or pool
- 5/5
No
- 3/5
Smallest number of elevators ever. Weirdest layout ever. Weirdest breakfast offerings!
- 5/5
Hotel was clean and fresh! Its open and inviting. Breakfast has a variety of items. Loved the stay.
- 5/5
Very clean sheets and I am sold.
- 5/5
Great airport hotel. Clean room with comfortable bed & pillows. Nice bar & Resturant. The shuttle van was a super “bumpy” ride tho.
- 5/5
Transportation was even nice fast and friendly pool was nice and clean
- 5/5
Everything was good for the price!
- 3/5
But all in all you would enjoy it it’s a nice stay and the staff very nice and helpful
- 5/5
Absolutely amazing for a family
- 4/5
It took 50 minutes for our shuttle to pick us up at DFW at 8:15pm. Property and room have been updated.
- 5/5
Close to airport. Clean and friendly staff. Nice airport bar.
- 3/5
Staff and front desk do not have good communication! I stayed 2 extra nights and had went downstairs to do so, while I’m in the room housekeeping had tried to come in twice!! I let the first know so I was annoyed by the second time! Also on my last day they did the exact same thing! FRONT DESK AND HOUSEKEEPING SHOULD HAVE BETTER COMMUNICATION WITH ROOMS OCCUPIED AND NONE OCCUPIED
- 5/5
This place was exceptional all the way around. From the price to to cleanliness to the food! I shall return!
- 5/5
Loved my stay will b staying here again on my visits to Irving.
- 5/5
Everything was great as always
- 5/5
Ki-Shore, front desk manager was everything a customer service professional should be. Going above and beyond, has all the answers and genuinely makes you feel like an important guest.
- 3/5
Old property renovated. Parking is horrible. Not worth the price. Misleading.
- 5/5
Clean and specious rooms, very good breakfast. Staff was friendly for the most part parking is limited
- 3/5
Check in was Horrible because none of the rooms were ready! When we got in the room the beds were made but the sheets were still dirty with hair! Pool was dark and looked dirty! The hotel was so big it was scary down the halls bc lights only motion light.
- 5/5
Very clean and nice room, beautiful property
- 4/5
After that everything was good. The room was nice, clean, and comfortable. Water pressure in the shower was excellent!
- 4/5
Airport shuttle
- 4/5
The hotel in all was great. Room smelt a little musty. But overall great experience!
- 5/5
Excellent staff and hotel!
- 4/5
Shuttle service from & to DFW was very good & helpful.
- 4/5
Airport shuttle was great, the front desk was helpful, but they need to step up the free breakfast. Everything was cold and the flow of set up needs improving.
- 2/5
First and foremost if you’re bringing or you rented a vehicle the parking is absolutely terrible. There’s only one entrance and at night there are VERY limited spaces available. On our last night there we had to park all the way in the back and walk what felt like half a mile to the front door, passing the dumpster that smelled absolutely terrible. The facility looks good at a first glance, but you can really see how outdated it is as you get closer and closer to your room. Our room was on the fourth floor and every time we got off the elevator, we were hit with a very weird awful smell. There also is no central AC each room I believe must have their own AC unit. Outside of that, it was located in a very convenient place personally I wouldn’t stay here ever again.
- 4/5
Comfortable rooms. Fridge made a clicking noise all night. Good stay.
- 4/5
.
- 5/5
Very nicethebreakfast wasgood polite staff
- 5/5
Everyone was friendly and helpful
- 5/5
Able to check in early after red eye travels. 😪👍
- 5/5
Nice hotel to stay, very comfortable and quiet. Breakfast is great!
- 4/5
Fair
- 5/5
Imaging experience wonderful staff
- 5/5
Didn't like that the pool closed so early.
- 5/5
Great stay and great hotel. Shuttle was easy and convenient
- 3/5
N/a
- 5/5
Cleanliness of the entire building, feeling safe and transport to and from airport and car rental
- 5/5
thank you
- 1/5
Long waiting time for their shuttle pickup (it wasn’t the shuttle mentioned in the booking, but a small minivan instead). The shower in the room was leaking and didn’t work properly. The worst part of this stay: a delivery guy knocked on my door at 1:30 a.m., saying I took his delivery. He kept repeating something about an “order,” but I couldn’t understand him at first because of his strong Indian accent. Terrible experience overall.
- 5/5
Great overall experience no complaints
- 5/5
Great place for the price
- 5/5
I enjoyed the pool the breakfast was very good place was very nice .was convient near a Walmart and near good restaurants staff was very nice
- 5/5
Will return. Loves it.
- 5/5
Great hotel great bar great leisure time at hotel
- 5/5
Friendly staff
- 5/5
The shower head in our room wasn’t working properly but everything else was perfect
- 5/5
Very huge lobby and the pool and games in the middle of the hotel. Very unique place to stay and very good breakfast layout.
- 4/5
Elevators were inconvenient and there didn’t seem to be proper ADA access.
- 5/5
I stay here often and have never been disappointed. Its my go to hotel when i visit Dallas
- 5/5
Clean, friendly staff
- 4/5
Nice people. Good place
- 5/5
I loved all of the amenities this hotel offered. I also enjoyed the fitness center and that it had a couple of in-house restaurants
- 4/5
Would stay ago
- 5/5
the property was immaculate! cleanest hostel i’ve been in; in a while. the room service was outstanding! Adriana crew where very respectful of privacy and always provided clean towels and waters. whatever we needed they were there to accommodate! my favorite was the heated pool, this hotel is a gem and I’m headed back to it next trip to Dallas. it’s worth the extra drive to have amenities. Sauna Hot Tub Heated Pool Ping pong air hockey live size chest! So many amenities! I give a 10 out of 10!
- 5/5
Although I was only there for about 10 hrs - it was very accommodating