Wingate by Wyndham DFW / North Irving

Airport shuttle. Restaurant in hotel and a Denny's next door. We stay here when we fly out of Dallas.

The property was great, the staff was very friendly & helpful. The room was clean & the bed was really comfortable. The only thing I didn’t like much is that they don’t really have a restaurant or bar like they say. They have a kitchen & some liquor on a counter. You have to order at the front desk & they deliver it to your room. I was looking forward to sitting at the bar & interacting with people. The other thing I didn’t like was the airport shuttle. It took forever to get picked up & the driver was on his cellphone the whole time. I’m disabled with a service dog the van was too high for me & the driver was too busy on his phone to assist so I struggled to get on the bus. He also didn’t interact with anyone, no “hi how are you” or anything. It was very disappointing.

I found the hotel with a simple wine bar, a tea station and a snack shop, chips, candy bars and ice cream. All of this is so nice when you cannot sleep and want to do something with out leaving the hotel. The rooms are spacious. However, ordering a cheeseburger and fries at $17.95, the lettuce was old, dark green and wilted. Definetly not fresh at all. I took the wilted lettuce off and ate the rest. I was hungry. I asked for a discount and was offered 30% off of my meal but didn't get any discount. I did not want to order a different meal because the first one was not good. Otherwise...I had a great experience. There was Haagen-Dazs and Kit Kat ice cream, yummy. The Crown Royal Apple flavorered so good. I also enjoyed the tea station with the Lemon Lift tea.

Airport shuttle we waited 30 plus minutes past the time they told us to be ready

Be warned, they charge $20/day for parking, unless you're part of an event happening there (which we were). They do have a small restaurant there, which is nice in a pinch (if a bit over-priced). Room rates are outrageous if you're not there as part of an event. Rate was decent for the event, but we tried to stay 2 extra nights and the rate essentially doubled!

The room never got cool.It felt like a window was open all night. It was so humid in the room. The gym was a big disappointment.

The bad. We stayed 3 nights and the maids never touched our room. We had to exchange our own towels at the front desk. We had to leave our trash in the hallway. I have never stayed in a hotel where maid service wasn't performed everyday.

I appreciate their honest

The room had the necessities we needed. My complaints about the hotel are the water smells awful along with the hotel. It was bothersome to us especially the water.

The breakfast was great every morning and help us prepare to finish working on our house move. Love all the decorations in the hotel/room and space on the room we got was great. All the staff was wonderful too. would have love to have hot coco for the evening, since I was not a night coffee drinker.

There is no water

Great staff, good location and clean room. My only complaint was the bed was very hard and could definitely be changed out. Otherwise great stay!!

Comfortable rooms and location

Great great great great great

beautiful space, good breakfast and on site food.

Had a decent parking. Very close to restaurants. Breakfast was decent, kudos to chef who was making sure everything was stocked, rooms were clean. They had free shuttles which I didn't use but they managed it really well. People had live airport updates screen in lobby.

It was what I expected

Airport shuttle

Good

Superb

Breakfast wasn’t very good undercooked and cold but everything else great

Breakfast wasn’t very good undercooked and cold but everything else great

Room was clean and beds were firm

Excellent property!

The night manager was so helpful when we arrived at 330am in the morning! He was so helpful. The property is extremely well kept and the rooms are lovely. Very spacious with a very comfortable bed. The breakfast was great too! Highly recommend.

Good

stayed for 7 nights the staff was very friendly i enjoyed it !

Overall, I had a great stay at Wingate after my flight was canceled. The front desk staff were very friendly and helpful. The only wrinkle in the experience was waiting for the shuttle. Wait for the shuttle at any terminal other than Terminal C (construction) and be prepared to wait for +45 minutes.

On our third night of flight delays we stayed here and it was lovely. Nice big room. Very quiet and well kept

Allowed for late checkout.

When we walked in the lobby smelled and looked clean. The staff was friendly

Everything was great

The checkin went smoothly and the staff was polite at the front desk. This would be the only time I saw those two individuals specifically the entire week. The room was warm and humid the entire time, I had to put the temperature at 62 to just so I wouldn't wake up drenched in sweat every night as I believe the AC/Heater in room 342 was damaged. I stopped ordering food to the hotel due to the fact that no one at the front desk would notify you when your food arrived. Mine arrived 15 minutes early and the delivery who had already left contacted me. When I attempted to talk to the young man at the front desk, he barely looked away from his phone. My order was approximately 30 or so feet away out of his line of sight, which means if the food was delivered early and someone decided to claim it, it's gone. Over the course of the week, I continuously woke up with bug bites which I'm familiar with in total, I had approximately 20 "chigger" / berry mite bites down my waist, on my legs, and ankles. I've stayed in my fair share of bad hotels but never one where I was being eaten by bugs while I slept. I did not bother to call the staff as I doubt they would even bother. I would not stay here again.

Just to sleep for next day travel

Location, close to DFW and the Parking Spot- North, cost, friendly staff, very clean. All the lights in the room worked. Comfortable bed, nice shower. Lighting in the bathroom for applying makeup was not bright enough.

Location, close to DFW and the Parking Spot- North, cost, friendly staff, very clean. All the lights in the room worked. Comfortable bed, nice shower. Lighting in the bathroom for applying makeup was not bright enough.

Great overall not bad location and price.

Shower was horrible, tv was too far away from the bed to watch The shower

Shower was horrible, tv was too far away from the bed to watch The shower

No

Property was very clean and front desk. Staff was extremely helpful.

The staff was excellent! Very helpful.

Breakfast was ok but the shuttle didn't bring us to the terminal we needed, I to take a bus at the airport and wait 30 minutes to be at the right terminal. We took Uber to get to the hotel and next time we will take a Uber to get to the airport too. The hotel was very good and clean with very nice staff.

Shuttle was fine.

Close to everything

The hotel was clean and perfect for a night or 2 .Shuttle was good also

Breakfast selection was a little sparse. Other than that my stay was great.

Very good

Breakfast was okay..but everything is very clean.

Clean room. Friendly staff. Quite rooms.

Clean.

It was good for the price

Amplias habitaciones muy comodo

It was a clean room, but hallway smells weird, overall good choice.

Fantastic hotel

Very clean room, all the workers were exceptionally nice!

We had an overnight layover with a late arrival - this hotel was conveniently located near the airport and has an airport shuttle. Overall the hotel has nice aesthetics and a decent breakfast offering. We arrived too late for the onsite bar, but the friendly front desk staff were still able to sell us drinks. The only real complaint I have is that the bedsheets were a terrible quality - it felt like we were sleeping between 2 of those cheap plastic party tablecloths. It was very uncomfortable so we did not get the best sleep. Otherwise it was a decent hotel for the price and location. Quiet and clean.

Was an unexpected stay after a missed connection. An excellent choice.

nice place to stay

Breakfast was really good and we were glad to see more than fruit and cereal. Hot and fresh!

The inside looks much better than the outside. The room was nice and comfortable. AC window unit was a loud.

The rooms were clean and well-maintained, which made for a comfortable stay. The staff was friendly, helpful, and always willing to assist with any questions. The location is also very convenient, especially being close to the airport, which made travel much easier. Overall, a pleasant and hassle-free experience.

I mistakenly booked a king size bed room, the front desk quickly changed it to two queen size bedroom for us.

The staff was really friendly. Nothing really close to do but was a good stay for a night to catch the plane

Great!!!

Room was big and comfortable. I took shuttle to airport , about 15min.

Breakfast was good. Nice and clean place.

airport shuttle never came, they say it is included but is not, we needed to arrange private transportation to the hotel. They said they are too busy and shuttle service is never enough

Excellent staff, quick check in. Room very roomy, comfortable bed. Even had a Keurig coffee maker. Though I did not take the shuttle myself, I overheard a client complaining about the wait at the airport for one hour, the reviews stated the same; therefore I chose to park my car at a near Parkspot instead.

I really enjoyed my stay. It was a perfect way to relax during my overnight layover. Breakfast options were good, tasty and the area was always kept clean. I called to request shuttle pick-up at the airport and they informed me that they don't do pickups at the C terminal, so I moved to a different one, the shuttle did take about half an hour to arrive though.

Everything was perfect the food was fresh and hot

Clean room, plenty of parking

Clean room easy to get to from the airport

Ok

Nice

Spacious, clean NIL

Gym

Gym

Only stay overnight in between flights. All was clean and quite. Good breakfast before i left with shuttle. Good service overall.

Very professional staff! Everyone was very nice and accommodating! The house keeping staff and the front desk staff were particularly helpful! Will stay there again!

Airport shuttle happened to be right there when came out of terminal so didn’t even call and came at exact promised time in the early morning. Rooms clean, spacious, quiet and comfortable bed. Front desk staff friendly and efficient .

We have an unexpected layover so we booked last minute. We wanted to find a place that was close to a convience store and could get food from a restaurant. There is a great taco truck nearby and the food was delicious.

Check in was quick & easy. The staff was friendly & the process seemed much more streamlined than those I've experienced elsewhere. The room was large, comfortable, quiet, & clean. I enjoyed my stay.

Very friendly staff! The pool isn’t heated, which in the Dallas area i

Daniel at reception was amazing!

The room is horrible, i cant describe the matress, is not clean,

It

It’s a great place if you’re on a budget

Close to airport, good selection for breakfast

The hotel inside lobby and the room were very kept and clean. The outside needs some updating and upkeep done. I didn't not have the breakfast so I have no reviews on that nor did I need the shuttle service.

The staff was very busy with airport cancelations and still handled each person quickly and with very kind service. Appreciate their help with logistics and warm hospitality. The airport shuttle was punctual and much more smooth than I had expected. Very reliable. Thank you!

The room was clean and the bed was super comfy. I hated the fact that i heard people walking the halls all night. Then the day of check out housekeeping came knocking at 7:40 in the morning then she started vacuuming next door at 8 so no chance for extra sleep.

Good place for a one night flight lay over

The airport shuttle was easy to find, and the staff was excellent about making sure that I had a ride to the airport for a 5:30 a.m. flight.

Clean rooms with a good bed. Quite. Breakfast was just okay. No nearby restaurants, although there was a Dennys

The biggest issue was the work out room. It was unusable because it was like a sauna. I only let the staff know as I was leaving because it was a very short stay. The staff was exceptionally helpful and good natured.

The airport shuttle was convenient. I do wish you could charge water and food items offered onto your room instead of having to pay for it separately.

Room was clean, spacious, and bed was comfy. Breakfast was fine for a hotel. Very walkable to restaurants and lounges. The shuttle van back to the airport doesn’t come too often so make your reservation early.

The room was very clean. Staff was friendly. Breakfast was provided and it was delicious.

We didn't care for this room for numerous reasons. The TV had issues with the sound. Half the channels had sound and the other half didn't. The alarm clock numbers were only half lit so you couldn't read the time. There is only an outlet / phone charger area on one side of the bed (of course not on my side of the bed). The nightstands were so high and close to the bed that I felt I was going to hit my face on it or loose an eye. When we were moved to another room the only one of these things that was resolved was the TV sound. Alarm clock still didn't work so couldn't see the time.

poor airport shuttle service, smelly staff

all was well good stay, and would recommend

The hotel was basic but clean and comfortable. We waited over an hour for the van to transport us to the hotel - including multiple phone calls. It was very frustrating and the van was small and quite worn down, with no signage. The van to the airport the next day served multiple hotels and we were the last pick-up. We almost could not fit everyone in - and a child needed to sit on a parent's lap.

The hotel was okay. Our room didn’t have a door number, just a piece of paper taped to the side. The beds were comfortable but the pillows were not

The staff was amazing!

Our room was MASSIVE! I am so disappointed we were only here for 4 hours to sleep. Staff seemed lovely though again it was a quick in and out. No complaints

the breakfast was OK - not a lot of choice but it was enough - the guy who checked us in was helpful

Clean room

Clean, very nice staff! Very convenient shuttle to the airport

Could not find out online where their free bus picked up and when from DFW. We had to grab an expensive taxi for a short trip to arrive at hotel.

Genial

Check in was easy. Room clean, comfortable.

Déjeuner très bon très propre seulement la douche qui avait un problème avec la pression d’eau

Great stop for the night before an early flight. Very clean, comfortable.

This was the ultimate worst stay ever and I havent left a review like this in my life. There had to be a list this long to get 1 star. The room we were checked into had a brocken door handle. THEY CHARGE FOR WATER. A basic necessity which I have never experienced in my life in any hotel in the world. The TV did not work. There were 2 garbage bins in the room with garbage already in them. Even after this, werent given water. This hotel has gone downhill. Staff seem over worked. Never will I stay here again. Avoid. Shuttles are late picking up passengers. No functional system at all. They did drop us off on time to the airport. Also wi-fi was a joke.

Had to wait on hour at the airport for shuttle. Departure shuttle also left about 30 min late. Room just ok.

No comment

Great service and great room

Staff was awesome.

Everything was great, staff friendly and was so clean

The breakfast was unappealing and not edible for me. The shuttle service took nearly 1-1/2 hours for pickup upon arrival. The return shuttle experience was much better. The front desk staff were indifferent when I arrived after the long wait for the shuttle. The key to my room did not work. It took 3 trips to the front desk to get a working key. I will not stay at this motel ever again.

It was very helpful to have transportation to the airport

Room was spacious and clean. They served an excellent continental breakfast. Tea and coffee was also available. Shuttle service was reliable. Also had a small adequate gym.

Everything was very good.

The room was clean and spacious and the bed was comfortable. I think this hotel is a great value and I would not hesitate to stay here again.

Room was clean, beds were comfy

rooms were cozy and very clean have a cute little outdoor sitting/eating area very pretty mural on the side of the patio area and comfortable low music playing in the lobby to make you feel welcome and peaceful after traveling or being out all day

The room had a huge rouch in the curtains. The towels were not clean and they could use air conditioner in the hallways.

Wonderful friendly staff that greet you at the door. Beds were very comfortable!

Clean and nice. The only thing negative was the toilet seat truly sucked. It was cheap and bent when sitting on it

Clean and nice. The only thing negative was the toilet seat truly sucked. It was cheap and bent when sitting on it

Basic

TV situation not helpful with no printed guide for channels.

TV situation not helpful with no printed guide for channels.

Everything was great

Everything was great

Clean and spacious rooms, staff is very polite and helpful. It’s a good hotel for a layover, we were able to have a late dinner after arrival and breakfast in the morning. I recommend this hotel.

Clean and spacious rooms, staff is very polite and helpful. It’s a good hotel for a layover, we were able to have a late dinner after arrival and breakfast in the morning. I recommend this hotel.

Pleasant place. Close to DFW. Good shuttle.

Pleasant place. Close to DFW. Good shuttle.

Unfortunately, when I requested that my room be serviced one time dring my 3 night stay, it was not. The toilet seat will stay up in the room as well. I wanted to use the electric exercise equipment but all four had issues.

Unfortunately, when I requested that my room be serviced one time dring my 3 night stay, it was not. The toilet seat will stay up in the room as well. I wanted to use the electric exercise equipment but all four had issues.

Good room

Good room

Exelente customer service

Easy check in. Clean

Easy check in. Clean

It was clean and comfortable. Simple check in and out.

It was clean and comfortable. Simple check in and out.

Breakfast was good. We enjoyed it

Breakfast was good. We enjoyed it

I booked a weekend trip as a gift for my husband. I selected a king room with a jetted tub. Turns out this was a terrible mistake. The room was an accessible room? Which was not requested or divulged. The breakfast included was limited and the coffee was horrid. The desk chair had a broken wheel. I asked for a replacement they said tomorrow morning. I checked the following morning to make sure it hadn’t slipped through the cracks as we headed out for a late breakfast. I had to check in again for a 3rd time when we headed out for dinner to have it handled yet again. Meanwhile my husband attempted to indulge in a bath with the jetted tub. Turns out they didn’t work. Are kidding me? So we’re in a ridiculously large room in order to accommodate a disability we don’t have. The ONE thing I booked the room for doesn’t function. From there it goes down hill. Instead of being in a cozy room with my husband for the weekend we had a couch that was rock. The TV could only be viewed in the portion of the room blocked off for the bed. Housekeeping services were not provided the entire weekend (with communication that would not be). When I asked to speak to the GM or the AGM I was given [email protected]. Yeah…I’m thinking it’s unlikely that email ever gets checked. I could go on about all kinds of details like no art work, none. Only 2 mirrors. But at this point I’m just nitpicking. My real objection is they advertised a jetted tub and we didn’t get it.

I booked a weekend trip as a gift for my husband. I selected a king room with a jetted tub. Turns out this was a terrible mistake. The room was an accessible room? Which was not requested or divulged. The breakfast included was limited and the coffee was horrid. The desk chair had a broken wheel. I asked for a replacement they said tomorrow morning. I checked the following morning to make sure it hadn’t slipped through the cracks as we headed out for a late breakfast. I had to check in again for a 3rd time when we headed out for dinner to have it handled yet again. Meanwhile my husband attempted to indulge in a bath with the jetted tub. Turns out they didn’t work. Are kidding me? So we’re in a ridiculously large room in order to accommodate a disability we don’t have. The ONE thing I booked the room for doesn’t function. From there it goes down hill. Instead of being in a cozy room with my husband for the weekend we had a couch that was rock. The TV could only be viewed in the portion of the room blocked off for the bed. Housekeeping services were not provided the entire weekend (with communication that would not be). When I asked to speak to the GM or the AGM I was given [email protected]. Yeah…I’m thinking it’s unlikely that email ever gets checked. I could go on about all kinds of details like no art work, none. Only 2 mirrors. But at this point I’m just nitpicking. My real objection is they advertised a jetted tub and we didn’t get it.

it smelled pretty bad honestly but for a cheap hotel it wasn’t horrible and I mostly slept

it smelled pretty bad honestly but for a cheap hotel it wasn’t horrible and I mostly slept

Said it had a resturant and bar....that was a lie

Said it had a resturant and bar....that was a lie

The room was spacious, clean. And the staff was amazing

The room was spacious, clean. And the staff was amazing

Nice

Everything

Everything

curtains were see through on a 1st floor room with a street light above it, bathroom shower seemed pieced together. staff was nice enough though.

It was clean

Clean room, friendly staff.

Good place for that class of hotel.

Had a great time. Clean room, helpful staff, and good food.

Nice room, very helpful at desk , and shuttle to airport was prompt. Dennys walking distance and ok

The front desk staff was very friendly and helpful. The room was clean and the bed very comfortable. Would definitely stay here again!

Clean comfortable room. Friendly staff.

The rooms are very good, but the wifi is useless, was a year ago already and still was, and they didn’t provide airport shuttle because there was a little bit of ice on the road just offered a taxi for $60 that didn’t seem far

Peaceful and accommodating

Hotel shuttle was not running leaving us stranded at the airport for over an hour trying to get a ride share. Breakfast is terrible. Hotel itself is fine and staff are friendly.

The room was clean. Bed was hard. Walls are thin and had to call close to midnight to front desk about loud guests in the hallways. Breakfast was subpar. TV stations hard to navigate

Excelente

Clearly clean and the staff were amazing The breakfast and the cleaning lady helping out during breakfast

Excellent experience

Staff was extremely kind and helpful. Room was very clean.

N/A N/A

Checking in was quick. Being picked up from the airport took awhile. But everything else was fine.

Staff was courteous. Room is very spacious. The breakfast was surprisingly well appointed with a variety of hot and cold items. Great stay for a night stop over.

Facility was otherwise clean.

I really enjoyed everything from the check in to the clean rooms and friendly and helpful staff.

All was good

No further comment.

The staff was polite and good location.

Staff was great, check in easy.

Everything was great!

Clean room and hotel, shuttle service to airport was slightly unorganized but all good and got there when needed.

Clean, nice room. Good staff. Everything was good.

Facility was in close proximity to most of the places we visited, breakfast was good, wasn’t there much of a variety.

Yes

The breakfast was ok- I did not eat but I am told this by my traveling companions. The beds were comfy , which is always the main issue, so good there. The entire meal situation was weird- the bill changed depending on whether you ordered room service vs. pickup and cash vs. card pay- seemed a little sketch. Hairs (dark, not ours) in the shower....

Friendly airport shuttle an helpful front desk staff! The room was very clean, however there were a couple stains on couch that looked maybe like bleach. The “restaurant or bar” sounded a lot more appealing than it actually was. But the front desk did serve to people in the lobby. Staff was very accommodating for late checkout and whatever I needed help with.

Didn't use breakfast option, but our stay was very convenient, hospitable, and relaxing.

The check in, the room, the service was great the only thing is Expedia said there was a restaurant on site and there wasn’t.

Hotel was very clean and staff was quick and responsive!

The room is everything you want and expect it to be….ultra clean, comfortable bed, extremely spacious w/ a separate sitting room and desk, close to the airport, free shuttle in the morning, filling breakfast, very kind and friendly staff. I would definitely stay here again!! Although this did not affect the rating I gave, I called for the shuttle from the airport to the hotel in the evening I arrived. I waited for 35 minutes and it never showed up. So I got on another hotel’s shuttle and then walked the 1/4 mile to this hotel. Not sure of the communication breakdown but the shuttle was sitting at the front of the hotel when I walked up.

Friendly staff, location to airport, around the clock shuttle, very clean and spacious rooms with quality bedding. Na

I stayed two nights and it was an great experience

The staff was very nice and professional.

Clean rooms and good service.

The staff was friendly, very polite and helpful. The room was very clean, well maintained and my bed was very comfortable! Highly recommend.

It was aight

Staff was courteous and great customer service!

Very accommodating

Friendly staff and clean.

Excellent room, staff, breakfast, cleanliness, and experience. Everything about this property exceeded out expectations.

Great

Great overnight stay. Excellent price, all staff members were friendly and professional, room was a very good size and super clean. Buffet breakfast included in the room rate was a real bonus. Would definitely stay here again.

Nothing

I stayed here for 3 nights and will definitely be returning. The front desk staff were so friendly and helpful, especially when I had to check in 9 hours late due to my flight schedule. Everything was clean and the breakfast was yummy!

A lack of housekeeping

Clean room and close to DFW airport. Shuttle service helped with transportation to airport.

Clean room free breakfast was good

Room was nice and big. Room was very comfortable. I booked for night getaway for my wife and I. The jetted tub was amazing.

The staff was friendly. The breakfast was good, and bacon was available almost every day. Overall worth the price.

Satisfied!

Staff was helpful and friendly, hotel was clean and the location was amazing if you wanna go many different places in Dallas. It was a decent place. I would not recommend any of their food however because it was quite disappointing. Get your food from outside but otherwise a neat place to stay.

The front desk staff were very friendly and helpful. The breakfast was plentiful and fresh. I did not use the airport shuttle service but it seemed like it ran every 30-45 minutes throughout the day.

That the windows are not fully covered. A large portion of the curtains are thin and see through. I was on the 1st floor with a parking lot right outside my window and their headlights beamed right in. I was only there for 5 hours and that along w a lack of privacy ruined my short sleep.

Clean and comfortable room. Courteous staff.

yes wonderful experience

Great service. Warm welcome.

I had a great stay I want to stay closer to downtown next time I visit Dallas not to fond of the industrial area

My boyfriend was in town with his twins and it was perfect.

My calendar entered the hotel as Wyndham and I took that shuttle and tried to check in and was at the wrong place. Finally, they helped me find it in my app and the shuttle driver actually drove me there but he didn't have to.

Really clean! N/A

Very nice hotel...clean rooms...the staff were very friendly and courteous...breakfast area was very clean...i will definitely stay here again.

Good experience

Staff was not helpful. Shuttle service to airport sucked

Staff was amazing!! Super friendly, super helpful when I had issues with the wash machine. Check in was a breeze. Made the shuttle process easy.

Breakfast is not good. The staff is so friendly but don't remember us to ask for cleaning the room. We return late night to see a not clean room.

Yes

Fast shuttle pick up and very courteous front desk / clean room! And great free breakfast!

Very good experience. Excellent location if you’re going to the airport or enjoying the Grapevine area. Everything was clean, comfortable, and smelled good everywhere. Great breakfast. I will definitely be back.

Large, clean rooms with comfortable beds. Courteous staff.

There are no charging sites in the room, make sure to bring a charger with a wall plug or you cannot charge anything unless you go down to the lobby.

Nowhere did it mention the exercise room wasn't included in the stay.

Shuttle Not enough towels

The staff was really great with their service and were ready to accommodate for anything whenever I had any issues

No one came to clean the room on Saturday. I wasn't told if that was something that I needed to request. The beds were very comfortable, and breakfast was nice also.

Super Clean, easy access to airport!

We liked the shuttle service from the airport and the dining options near the hotel.

The room was clean and the staffl was very friendly.

Called the front desk twice for help. Super rude lady answered, no help at all. We did NOT check in.

Clean and quick check in and out process

I like the airport shuttle

Yes spotless room, clean, spacious. All staff were nice and friendly. Definitely recommend this stay to family and friends. Thank you so much

Nice hotel very friendly staff but breakfast was powederd eggs that were cold and watery. Everything was fine but was not aware that rooms were not cleaned everyday. However rooms were good and bed was great. I would stay here again. But please work on those eggs. Lol.

Staff was friendly and responsive to requests, facilities and room were nice but routinely had to ask for basic housekeeping (vacuuming, sheet changes, etc.).

We checked into room 217. It proved to be very noisy and uncomfortable. The front desk worked very quickly to find us a new, more suitable room. Much appreciated.

Yes

Friendly staff, clean room, quiet hotel good for a business trip

Clean, quiet, comfortable. Friendly staff gave us a good restaurant recommendation.

Clean room, friendly staff.

It was very clean and keep up. The staff was very pleasant. I only gave it a 4 because its a older property. I definitely would stay there again. Wish it had a pool.

It is very nice very clean and it is quiet.... Enjoyed our stay

Front desk was not available all the time

Great choice… rooms are updated and clean nice property

Very happy with my stay.

.

Great facility. Clean and friendly service. Rooms spacious and clean

Room was good but didn’t have full blackout shades and the lighted hotel sign was right outside my window. Very bright all night in the room :(

This hotel is 15 minutes away from the airport + another 15 minutes or so depending on what terminal you are in. It's advertisted as 6 minutes away which is not true. Shuttle Took a long time to get once we landed (40 minutes).

Room was clean and comfortable. Staff was friendly. Website is very misleading regarding onsite restaurant and bar. Hotel shows age and could use a revamp.

Near the airport Shuttle to the airport takes to long though…

Everything was amazing.

Outside area littered with cigarette butts. Not 100% clean

This hotel is closely located to DFW. The shuttle service was excellent.

Everything good

The staff was very nice and the room was nice.

No complaints. Beds were very comfortable.

This was nice thank you

Nice stay will probably stay again in near future

Very clean and the bed waa really comfortable

Great hotel.

The price was very hood.

Everything was great.

Nice little place to stay for the night. Gym came in handy and free breakfast was nice.

Clean, comfortable property. Friendly staff. Questionable location neighboring a run down Red Roof Inn and a 7-11…

Everything was great!

I enjoyed my stay here. Room was clean and everything worked great. Breakfast was great, plus good amount of options to choose from. I would stay here again!

Everything was good except we were to the far far end of the hotel and the whole place was empty, I’m not sure if it’s because they assumed we wanted privacy or because we booked thru a 3rd party vendor but it was a bit of an inconvenience, other than that satisfied

Food options were fresh hamburgers, chicken sandwiches, tacos etc. and happy hour drinks. There was a free breakfast with lots of choices.

Daniel was exceptional! Very accommodating and personable!

Nice place

The beds were comfortable, nice bathroom, good air conditioning. Had to leave too early for breakfast. Shuttle Service to airport was on time very early in morning. I asked for a wake up call, but didn’t happen. Fortunately, I also set alarm on my phone.

It was a nice one night staying

They were and helped with all my concerns, questioning and made my trips overall experience smoother which was refreshing after rough travels.

I’m used to having clean linen and towels everyday. You had to ask everyday to have this service provided.

Great place for a great deal

None of us had a good night's sleep. The pillows are too big and hard!

Here is my biggest problem and concern. I was given a room on the first floor and come to find out the curtains do not close. Everyone in the parking lot can see right INTO THE ROOM!! The only thing covering the window are sheer curtains. This made my stay completely uncomfortable. Everyone walking by could watch everything going on in the room. I DO NOT know or understand why the hotel would do this. It is not only creating an invasion for privacy, but it’s a safety issue as well.

The TV did not work at all so I had to switch rooms. I had to call Front Desk but they don’t answer so I had to go down to the lobby. The room key also did not work it once and I had to go down again to reactivate the room key card. Did not have a great feeling at all staying here.

Clean. Bar is not what you'd expect.

Close to the airport and shuttle. Able to leave our car here while gone

This place is very affordable with a free shuttle to and from the airport. Parking is available while you are gone at a very reasonable price. The staff are friendly and helpful. I will stay here again and recommend it.

everything was okay. for some reason i didnt have black out blinds in my room and the parking lot light was right outside my windows. luckily i had my sleeping mask. ice machine was right outside my door so that was a bit noisy.

Didnt explore

Great people

Perfect spot to stay for an early flight. Clean, spacious & the staff is friendly. Free shuttle to DFW & overnight parking available for $14 a night.

Nice and clean, everyone employed there were nice and helpful

Good place to stay

This was convenient to the airport but it is not quiet.

We stay here before our early morning flights frequently. Staff are nice and rooms are great!

It was nice and cozy, I have no complaints. I would stay here again. The staff was nice there were some issues due to language barrier but it’s fine my concerns were addressed.

We will stay here again for our airport stopover, clean and comfortable with welcoming staff, perfect for us.

Not at this time.

Nice and clean close to airport. Early morning shuttle.

Missed a flight. Convenient to DFW with shuttle. Clean.

The breakfast was terrible. I chose a hotel that had breakfast and it had to be one of the worst I've ever had.

Quick and easy stay near the DFW airport.

Hotel wasn't as nice as ratings showed. Average hotel. Food was overpriced.

Clean

The lady who checked us in was great and took into consideration that I have a 1 year old and got me a room on the first floor

All good

It was great!!

It was good. Shower was slippery with soap/cleaner? Slipped when stepped in. Everything else was nice and staff really nice.

I booked the hotel based on closeness to DFW and free shuttle. Confirmed that an airport shuttle would be available since we were arriving around 1:00am. Confirmed. Landed and called to get the shuttle dispatched, was told 20-25 minutes. Shuttle took over an hour. When we did get in the shuttle it kept circling the terminals. The one other person in the shuttle had been there for a long time. Finally it took us to the hotel. Check in took a long time and then did not get the king room that I booked.

Staff was incredible here! The hotel has several common areas to enjoy, we had our grankids who live in the area and had plenty of spaces to enjoy them. Room was big, bed very nice, great overnight stay and so clise to the airport DFW. Shuttle was on time but we only used it to the airport. easier to uber from the airport when you arrive. Overall a great stay, We will return.

Outlet was in a poor location-behind the mattress-and my charger kept coming out of the plug.

Na

It's likely wall units even though set to cool mode at 70°, pull in outside air into the room instead of recycling air (refrigerate). I checked via an wx app, and it was 80% humidity outside as well. If the a/c unit is supposed to recycle indoor air to cool the room, then the hotel needs to have them fixed. The bed sheets were damp and hard floor surfaces sticky to the touch. Very uncomfortable for a person from an arrid region. I checked out a day early because of this experience.

Very clean, good condition and comfortable.

Everything was very nice!

If you’re booking this for the airport shuttle, be cautious. Called and were told 15-20 minutes and after a 40 minute wait we gave up and called an uber. The morning shuttle to the airport however really came through. Every time we were starting to be upset because a van was getting full another would pull in immediately behind it. Very on top of it on the way out. Hotel was FINE. There was a weird smell and it felt super humid in the room probably leading to the weird musty smell. The staff however was great. Area seems fine. It’s NOT 6 minutes from the airport like the app said but it was only like 15. I would consider staying again because the price was right but I would definitely explore other options first.

Hotel is close to the airport with shuttle.

Great room, comfortable bed but our air wasn't cooling at it's best. Staff was willing to change the room but we had already gotten ready for bed so we declined. Great spot for an overnight stay for an early flight.

Super clean, and staff was friendly.

It’s nice hotel convenient to places to eat and airport parking. I was a bit turned off to see a tip jar at the check-in counter. Never been to a hotel that had that at the checkout counter.

Close to airport and nice.

The staff is very friendly and helpful.

Perfect location

We stayed, then paid to park. When we got back from our trip, shuttle never picked us up. We called about 5 times for 2 hours and kept getting assured a shuttle was on the way. We had to pay a Lyft back to the hotel after 2.5 hours of waiting. The staff seemed unconcerned.

Great budget stay close to the airport

Great location ,shuttle to airport fantastic .Good service from staff and breakfast

Landscaping done, outer appearance of the building painted nice. Only criticism i would say is front desk staff not dressed in professional manner. If they wore a button up collar shirt or polo to distinguish the difference of being a customer and an employee would really elevate the business. Some different people had t shirts, a woman wore a sweatshirt hoodie, some man was up there with a wornout tshirt and ungroomed appearance.

We liked everything about it with the exception of the curtains in the room were fixed. The light from outside in the parking lot shined in the room very very brightly we could not shut the curtains. Made it very uncomfortable for sleeping.

Shuttle came 40min late and it was full. Had to take Uber to the hotel.

My daughter and I booked this hotel to have a place to relax on a long layover. I booked this property because it was close to the airport and offered a free airport shuttle. However, I was not able to use the shuttle service. Upon arrival, I phoned the property to alert them that we were ready for pickup (per their instructions), but I was never able to get past the automated system. I called the property multiple times but ended up being left on hold each time until the calls disconnected. I finally got fed up and booked a ride share since at that point, after a delayed flight, we only had a few hours to use our room before we needed to be back to the airport. Shuttle drivers from other hotels were commenting that this is a common occurrence with this particular hotel shuttle. If not for the airport shuttle issue, I would have left a glowing review.

Very helpful and kind staff

It was a quick stay. Employees were friendly. According to the info about the hotel shuttle on the hotel’s information on hotels.com confirmation, it stops at 11 pm so we did not attempt to contact the hotel for the shuttle but found it was still operating after we arrived to the hotel. Room was clean and comfy but pillows very high and hard. Cover for bed was not so nice - polyester more like a shower curtain. Room was spacious and okay breakfast as well.

Clean and comfortable beds

Friendly staff

Good nights sleep close to airport with free shuttle.

Stains on the couch. Couch had lots of crumbs. The shuttle from airport seats were cut with metal coming through that hurt shoulder. Driver took corners quickly and sharp.

While the hotel was fine, the airport transportation was terrible. Waited over an hour for a shuttle and finally took a cab to the property. We were able to get a shuttle in the morning, but it was tricky. I wouldn’t stay again last minute, but would stay at a hotel that offered its own shuttle service and didn’t share with other hotels.

If you were looking for a very basic hotel near the airport, this will do. The beds were comfortable, but the floor was sticky. I was also there over Memorial Day weekend and it was 97° out and it felt like 101. They did not have any water set out for guest. There wasn’t even water available during the continental breakfast. When I asked for a glass of water, they told me there was water available for purchase. I think that providing ice water for your guest is an expectation. I don’t think I’ve ever stayed at a hotel that there wasn’t at least water available for guest.

.

Cleaning staff came to our room at 8:00 am during checkout day, and didn’t take out our trash during our stay or bring new towels.

no

Not clean

We booked, and our flight was changed. We were one hour past the 24-hour cancellation with Hotels.com, and the hotel would not give us a break. We had to spend the night in Philly and also pay for this hotel room. It seemed a bit rigid, and there was not great customer service. I will make a point not to book this hotel or chain again.

Friendly staff. Clean room

Good

Coffee machine not working at free breakfast. Had to return to my room and make coffee. Airport shuttle was in very much need of new seat covers. There were many holes and torn areas plus dirty.

A budget friendly hotel. Price was decent for the area, but rooms were noisy, you could hear the water running and toilets flushing from other rooms as well as anyone in the hallway. Rooms were muggy and ac noisy. Staff at check in were friendly and food was decent.

We felt like it was a great convenient place to stay before a trip

The airport shuttle was on time for us, but I got bed bug bites, which is a major downer. But the staff were friendly and the breakfast good.

Everything was perfect

Wasn't there long enough to see anything really.

Convenient to shuttle to the airport

Was easy to access and staff was friendly.

Only wish there was a top sheet. The duvet was too hot

Convenient for early morning flight from DFW

We stayed only 1 night. Quieter than I thought being so close to the airport. Price was right for the quality.

Fadt and Easy

Everything was great. Room was very spacious and staff was friendly. Only concern was, I paid for two rooms up front, but when we checked out they charged us for both rooms again with card left for incidentals. If we hadn’t checked, we wouldn’t know.

There was an awful smell coming from the sink in my room (124), which I guess is why the stopper was down when I arrived. The air conditioning unit was very loud, so loud it disturbed my sleep. The microwave did not heat up food when I used it. And the wifi signal for streaming was terribly slow and kept buffering while watching Hulu and YouTube. The room was very clean and tidy, bed and pillows were very comfortable. The couch was hard as a brick, needs to be replaced. I would stay here again, but please fix the issues I mentioned.

I will definitely stay here again. All the staff were incredibly helpful. Due to a long flight and some delays, I hadn't eaten in over 14 hours, the staff took my order for a meal and delivered it to my room. The street tacos were excellent. Also they do a happy hour for wine (probably beer too). Room was spacious and clean. Only difficulty was accessing the TV channels, I had to call for directions as you have to start on a special channel and toggle up and down from that. I will always stay here when I transit through Dallas.

I like the place close to the places I need to go out the rooms was clean and the the front desk person really friendly that was a great staying.

A very quiet hotel considering the proximity of the airport. Good complimentary breakfast.

First floor. Very clean. Easy checkin

Great value for the price! Room was very clean and the complimentary breakfast was well-maintained. Staff were friendly and helpful. Highly recommend this hotel.

Great staff and all clean and calm!

Stayed for 4 days requested my room to be serviced ran out of towels, coffee, toilet paper, trash over flowed in the room. It was not a pleasant stay, from from it.

Clean and quiet was worried about airport right next to hotel but I could not hear take offs. Easy quick drive to airport about an 8 minute drive.

Great place to stay for a good nights sleep.

Average hotel. Service was fine. Clean. However, we relied on this hotel to provide a shuttle service. The shuttle was on time. HOWEVER, they were small shuttles and filled up fast (around 9 people per shuttle) and the shuttle went to every hotel in that block so do NOT rely on the shuttle. Just get an uber.

The airport was no help. Thank you so much for having a wonderful staff that assisted me.

The listing for the hotel said it had a pool. They no longer have a pool.

Clean. Quiet. But shower head needs fixing

Room is very nicead cean.

The hotel was decent, staying staff was pretty good.

Very clean and quiet. Best bang for your buck.

There service cleanest and very espacius

We booked last minute because of a flight delay that caused us to miss a connection. The main reason we booked was because of a free airport shuttle. This worked wonderfully to get to the hotel from the airport. However, the shuttle driver for the morning time we signed up for in advance never showed up. The hotel offered no alternatives so we ended up hiring a lift. We could’ve done that from any hotel.

It was convenient if youre traveling from the airport and wanting a stay nearby.and going down there is a strip of restaurants. The free breakfast options were small but good.there is a gym area inside but some of the machines didnt work/there wasnt any sanitizing wipes to wipe down equipment when i went. Overall a good stay.

The staff should wear uniforms so they may be easily identified.

Great stay.

Not worth the cost

One of the best surprises was the food truck conveniently located right on the premises. It was such a nice touch not to have to leave the hotel to find a good meal, especially after a long day. The food was delicious and added to the overall comfort and convenience of my stay. The atmosphere of the hotel was warm and welcoming, and I appreciated the attention to detail throughout the property. Whether you're traveling for business or just need a getaway, I highly recommend this hotel and would definitely stay here again!

Great

Room wasnt cleaned well prior to stay.hair in bathtub and stuff on the floor.other than that ,average hotel.breakfast bar was ok also,ketchup packets were all stuck together and sticky.the little things do matter.and we didnt have anyone ask to clean up the room everyday or at peast take trash and replace towels,i had to do that everyday during my three day stay.

Everything was so smooth from the check-in.

Overall it was good

The hotel was great. Met our needs for an extended overnight layover. Bed comfortable and room very clean. Left too early to comment on breakfast. Coffee was available for us though. Shuttle driver on return to airport wouldn’t take us to our terminal and dropped us all off at the first terminal.

Free shuttle from the airport clean and comfortably.

Nice hotel, and I think I’ll come back again: buttttt the AC unit is super loud. So, hopefully I’ll be able to sleep tonight, and hopefully the AC unit is not this loud in every room in the event that I do return.

Great service, clean rooms.

The room was great clean and very comfortable. The Hotel was great. The Shuttle Service and communication for getting the Shuttle Service was a big problem. Expedia did not provide the number for the Shuttle Service. I called 3 numbers and most hung up on me. I was very unhappy. Cabs are $30. No bargain and breakfast is not available until 6am. Be sure to get contact info for Shuttle.

Comfortable stay, thanks

My stay was overnight, but the staff was great. There are lots of places nearby so it's walkable. My only complaint would be the air was loud when it was on and sometimes I was hot before it came back on. Other than that my stay was great. The shower was strong and hot and I slept great!

The room was nice, but I didn’t appreciate that they didn’t have black out curtains. The curtains were sheer and let the light in at night and the sun in the morning. Couldn’t get much rest due to that.

Great

Such a nice clean property. Access to free airport pickup a plus

Would have appreciated more clarity on shuttle transportation. I arrived thinking it would be pretty automatic but learned I had to call for the airport shuttle. Great in all other aspects

It would be great if the answered messages regarding their shuttle service

Good if you are passing by the airport and need a night to sleep.

Had request for xhange of towels. Room cleankng was not done while we a tayes as garbage was nkt oicked up till we chexked out.

Stayed for one night as I had a very early morning flight. The room was fine, clean with good thermostat control. I had two issues - the TV only shows broadcast networks. How expensive can it be to have internet connection so that guests can log into their Netflix or Hulu accounts? The second issue was that the curtains do not close. My room faced the hotel car park which was brightly lit, so I could not sleep.

Clean hotel, friendly staff, affordable, shuttle to airport was convenient

First on arrival the attendant told us that our stay required a credit card but the card was declined. So we paid cash only to find out that our booking had been paid through Hotels.com. Once I notified the property after our stay they tell me they do not take cash. The attendant did not provide us with a receipt, it was a late check in and we forgot to get it from the desk. So I was the hotel has received 2 payments for our stay.

Friendly staff!

The shuttle took an hour to get to the airport.

Nice

Staff was very nice

I travel to the DFW area monthly and I always book at wingate because it convient and afforable considering I usually stay 1 to 2 days. As always I had a great stay. but the airport shuttle never come to the airport this time around and I end up paying 30.00 urber. The hotel phone was never answered. When I finally got them they did acknowldedge that they had phone issues but they didnt over complimentry anything due to the inconviencet that I was put through having to obtain a urber instead of having access to their airport shuttle services, which is one of the reason I book because of the convience of airport shuttle. I was disappointe this time around

Easy in and out. Really close to airport.

Pros -Close to DFW airport -Not too pricey -Rooms are cleans -Not too much outside noise even considering how close it is to the airport -Free shuttle to airport -Overall fairly clean -Free breakfast (and of decent quality) -Room was fairly large and comfortable -All the fun/interesting stuff is within a 10-15 minute drive (Meow Wolf, downtown, Grapevine Mills, etc.) Cons -A/C was REALLY loud. Sounded like it needed fixing and as it made clunk noise. Ceiling fan in bathroom is similar -Water pressure was fairly low on sink and shower -Showerhead has very limited turning ability. This in combination with low water pressure made it hard to take a good shower. -Not really close to much anything within walking distance other than basic amenities, but that's a Texas thing so won't dock it too hard for that. Would strongly recommend you book a rental car -Had complimentary face soap, but weirdly no body soap TLDR: if you want somewhere that's fairly cheap but good, this is the place. Book a rental car if you can.

bad smell

Staff at the hotel was outstanding. Promptly switched my room when requested, assisted with making copies of documents for a meeting the next day, provided information about their shuttle and my needs to go to a local HQ of my airline. Condition of the hotel was another outstanding element. Everything was clean and well-cared for as was the room. You can tell that Housekeeping is on their "A" Game at this hotel. Appears to be family owned and operated and the young couple that assisted me with checkin and other requests was both very kind and very accommodating. Definitely my new favorite hotel in the DFW area. I will be back!

Amazing suite, tall ceilings, clean, quiet, close to airport. Loved it, will return.

The room is nice and clean.

Clean, nice staff, affordable washing and drying machines.

Everthing went as expected. The property was clean, conveniently located by the airport, and 24-hour a day shuttles.

Property was average. Was fine to have a good night's rest after exploring the city. Bed was comfortable. As a guest service manager, the desk agents left a lot to be desired except the one gentleman that worked Monday morning. The customer service was bare minimum. They did their job but nobody gave a WOW moment and im easy to please because dealing with the public requires a lot of patience. But overall solid six.

The room smelled of mold, the bed linen was old and lumpy. Limited hot water. The room was just not comfortable.

I liked the layout, amenities and renovations of the room. I didn't like that there wasn't a place to hang my bath towel for drying so I had to request a second set which was really easy to do.

Food tr7cks, great breakfast. Good bed, lived my stay here

Was a bit more run down than expected, but everything was great.

Everything was good, except they did not clean our room and make our bed.

The room was quiet, clean, and comfortable. The only problem was the TV was not functioning properly and the staff were unwilling/unable to resolve the issue. The breakfast and price were very acceptable.

Great location and hotel

.

Staff was kind. Make sure you input the correct location there is two very similar names.

Shuttle

Clean and well kept property.

Great place

The room was adequate and clean. The bed was comfortable. There was no restaurant so we had to walk to one that was close by. The complimentary breakfast was ok. The price was very reasonable. I would stay there again.

All good

Restaurant food is very good. My only complaint is with the shuttle service. I almost missed my flight because the shuttle was very late picking us up.

Property was clean rooms were nice breakfast was good and location was close to DWF airport shopping and restaurants

Shuttle service

Communication on airport shuttle was not clear.

Charged me for something I didn't buy.

Water pressure in the bathroom was terrible

No

Only area of difficulty was the airport shuttle. It was a key reason we selected the Windgate. Getting the hotel shuttle from DFW took 60 mins with multiple calls. Next mornings shuttle back to DFW went OK.

It's better than I expected from a 3 start hotel with a 2 star price. Everything was clean, and there were limited signs of wear but nothing that was outdated or needed to be replaced. Nothing fancy, but nothing problematic.

I did not particularly care for their breakfast. Uncooked meat and greasy/runny eggs.

The extra $50 hold on my credit card as a "no smoking" fee. I do not smoke. Hard to understand staff and they did not seem to understand me. Reservation was messed up and somehow they double booked my room on the last night so I had someone trying to ente

The lady at the front counter could've been a bit more friendly. Just seemed like she had an attitude. Other than that it was a pleasant stay.

Nothing

The Breakfast choice were nice but needs Healthy Breakfast choices- yogurt Fruit- hard boiled eggs

No everything was good

There wasn't anything that we didn't like about the hotel.

Comfortable,clean,nice staff, good hot breakfast, excellent shuttle service and reasonable price.

Nothing

The bed was softer than I like, but still a comfortable sleep

Front desk customer service HORRIBLE! Wish I got the man's name. NOTE shuttle to DFW only drops at Terminal A. Was told morning of that if needed different terminal must advise front desk evening prior. Terrible communication and lack of information.

No problems

1 elevator out or order.