Residence Inn by Marriott Dallas Las Colinas
About Residence Inn by Marriott Dallas Las Colinas
Located in Irving, 7.4 miles from Zero Gravity Amusement Park, Residence Inn Dallas Las Colinas has accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 3-star hotel offers a 24-hour front desk and free WiFi. The hotel has family rooms. Some rooms also feature a kitchen with a fridge, a dishwasher and an oven. The hotel offers a buffet or American breakfast. Preston Center is 10 miles from Residence Inn Dallas Las Colinas, while Dallas World Trade Center is 11 miles from the property. Dallas-Fort Worth International Airport is 2.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the staff, location, and cleanliness, while others report issues with housekeeping, maintenance, and breakfast. Some guests also mention problems with the rooms, such as dirty carpets, broken appliances, and uncomfortable beds.
- Friendly and helpful staff
- Convenient location
- Poor housekeeping and maintenance
- Issues with breakfast
- 2/5
Staff was rude during breakfast time both times, the breakfast was great which was a let down dealing with the rude attendant. The rooms smelled bad upon arrival but did look clean. The power went out the following morning and staff was very unorganized and unprofessional in handling the matter. They did not give us any credit for the early checkout nor had any information to how long or why we had to be in a hot dark hotel room. When we left at 8 am and we received two separate emails for different check out times as well. We loved this place and this year it just wasn’t it.
- 4/5
Staff
- 3/5
The staff was so friendly and welcoming The air conditioning did not work the rooms were hot
- 5/5
Loved the pool.
- 5/5
Loved the pool.
- 3/5
I also discovered one of the outlets (a horizontal one on top of a desk) wasn’t anchored and when I tried to unplug the iron the whole outlet box came off. I had to dress again and walk to the lobby to get a spare from the night manager. My boss had checked into his room in the next building and I saw him with his luggage grumbling that he had to change rooms because his want still not ready. When he walked in the mattress was leaned up against the wall and used towels were still in th bathroom. He mentioned he last stayed he over a decade ago and it didn’t look like a dime had been put into the property since. He actually told me he’d suggest I never stay there again. Our experiences made me feel this was worth sharing. I enjoy Residence Inn, I’d hate to have more experiences like this there.
- 3.5/5
It was a great location and the room was very accommodating to our needs. I booked this hotel because of the free breakfast and the fact it had a pool. We went to the breakfast on the 1st day and it was horrible- didn’t have anything to accommodate people who did not eat turkey products or eggs. No waffles or pancakes. Then the pool was closed down the second day we were there and never reopened. The reason was that they were waiting for chemicals. So, two of the factors that made me choose this hotel were lack luster or non-existent.
- 3.5/5
It was a great location and the room was very accommodating to our needs. I booked this hotel because of the free breakfast and the fact it had a pool. We went to the breakfast on the 1st day and it was horrible- didn’t have anything to accommodate people who did not eat turkey products or eggs. No waffles or pancakes. Then the pool was closed down the second day we were there and never reopened. The reason was that they were waiting for chemicals. So, two of the factors that made me choose this hotel were lack luster or non-existent.
- 1/5
Room was unclean upon arrival but decided to stick with it. Later when laying in bed i found a LARGE cockroach crawling on the floor. about 3 inches in length. Immediately took a video and went to the front desk staff who was unhelpful. Decided to leave the hotel after that. Expedia was extremely useful to get a refund and video evidence helped.
- 5/5
Nice apartment style living
- 1/5
Hotel isn’t what the pictures trick you into. Hotel room floors and bottom of shower were very dirty. 4 other families we know that stayed this weekend also said their rooms weren’t cleaned well. Surrounding guest were also awful, smoking weed and partying all night with loud music 2 nights in a row we had to call the cops.
- 5/5
I won't stay anywhere else when I come to Dallas.
- 2/5
No hot water, no internet connection, the room was smaller than what i was looking for. Just a horrible experience
- 2/5
No hot water, no internet connection, the room was smaller than what i was looking for. Just a horrible experience
- 4/5
The property is a bit outdated, but works properly.
- 4/5
The property is a bit outdated, but works properly.
- 2.5/5
The staff was incredibly nice! Our toilet was clogged, our room smelled like weed, and it just didn’t look or feel clean. Unfortunately we were too uncomfortable to stay so we checked out as fast as we checked in. But Itzel at the front desk was so incredibly sweet and made it easy.
- 2.5/5
The staff was incredibly nice! Our toilet was clogged, our room smelled like weed, and it just didn’t look or feel clean. Unfortunately we were too uncomfortable to stay so we checked out as fast as we checked in. But Itzel at the front desk was so incredibly sweet and made it easy.
- 1/5
Room squirrel was coming thru the ceiling. Move to another room and the air conditioner didn't work
- 1/5
Room squirrel was coming thru the ceiling. Move to another room and the air conditioner didn't work
- 4/5
Great location feels like home away from home. I made reservations for 2 beds and a sofa bed for my family. When it was time to sleep pulled out the sofa bed and it was not clean at all. They need to upgrade their sofa beds if they are going to include them with the accommodation of the room. It was a bomber and disappointed because I purchased that room to intentionally use the sofa bed
- 4/5
I made reservations for 2 beds and a sofa bed for my family. When it was time to sleep pulled out the sofa bed and it was not clean at all. They need to upgrade their sofa beds if they are going to include them with the accommodation of the room. It was a bomber and disappointed because I purchased that room to intentionally use the sofa bed ?.
- 4/5
The room and staff were great, there was still ice so the faucets had to be kept open but thats not something in their control
- 4/5
The room and staff were great, there was still ice so the faucets had to be kept open but thats not something in their control
- 2/5
Had roach in the bed
- 2/5
Had roach in the bed
- 3.5/5
Room was spacious Breakfast was top notch-variety on different days The wifi was not working my whole stay Bathroom was too small,commode looked like it was dirty of which it was like a scratch inside Kitchen area had no pots,for a room with a big stove with just one pot its ridiculous
- 5/5
Great location and few minutes from DFW.
- 3.5/5
Breakfast was top notch-variety on different days The wifi was not working my whole stay Bathroom was too small,commode looked like it was dirty of which it was like a scratch inside Kitchen area had no pots,for a room with a big stove with just one pot its ridiculous
- 5/5
Great location and few minutes from DFW.
- 3/5
La habitación un poco sucia , el baño y las sartenes y ollas estaban quemadas el desayuno estaba muuuy mal
- 3/5
La habitación un poco sucia , el baño y las sartenes y ollas estaban quemadas el desayuno estaba muuuy mal
- 4/5
Staff was extremely courteous, room was spacious. Breakfasty was ok, and can use a little more variety. Overall would stay here again.
- 4/5
Staff was extremely courteous, room was spacious. Breakfasty was ok, and can use a little more variety. Overall would stay here again.
- 2/5
The room had a terrible musty/mildewy smell, we found multiple roaches in the kitchen and bathroom, and the toilet was broken.
- 2/5
The room had a terrible musty/mildewy smell, we found multiple roaches in the kitchen and bathroom, and the toilet was broken.
- 5/5
Exceptional
- 2/5
No chocolate, no microwave to heat up milk. Eggs were industrial and terrible in taste we left to have breakfast somewhere else
- 2/5
No chocolate, no microwave to heat up milk. Eggs were industrial and terrible in taste we left to have breakfast somewhere else
- 2/5
This is an old OLD apartment like building which Mariott purchased, nevrr renovated and decided to make ir into a hotel.
- 2/5
This is an old OLD apartment like building which Mariott purchased, nevrr renovated and decided to make ir into a hotel.
- 4.5/5
Comfortable, felt like a home away from home, great breakfast, & felt safe. Pool closed & some maintenance needed.
- 4.5/5
Comfortable, felt like a home away from home, great breakfast, & felt safe. Pool closed & some maintenance needed.
- 5/5
Great stay, price was great!
- 5/5
Great stay, price was great!
- 5/5
Property is really good. Anirudh is the manager I dealt with is exceptional and really helpful !!!!!!
- 5/5
Nice
- 5/5
Nice
- 5/5
Everything
- 5/5
Everything
- 4/5
The rooms were clean. It is outdated I can smell it in the A/C. I didn’t care too much for the breakfast. The staff were very attentive.
- 4/5
The rooms were clean. It is outdated I can smell it in the A/C. I didn’t care too much for the breakfast. The staff were very attentive.
- 5/5
Exceptional
- 4/5
Room was nice & spacious.
- 4/5
Room was nice & spacious.
- 1/5
Spiders in the bed .. dead flys in the window pane
- 1/5
Spiders in the bed .. dead flys in the window pane
- 2/5
Roaches in my room
- 2/5
Roaches in my room
- 5/5
The property was well maintained. The staff were friendly and the location was nice and quiet.
- 5/5
The property was well maintained. The staff were friendly and the location was nice and quiet.
- 5/5
Exceptional
- 4/5
I like this place was very clean
- 4/5
I like this place was very clean
- 5/5
My favorite hotel to stay at when I am on the road. I love how the rooms are set up. I absolutely love the bed. Breakfast is great. Area has lots going on. Wouldn't even dream of staying anywhere else when I come to Dallas
- 5/5
My favorite hotel to stay at when I am on the road. I love how the rooms are set up. I absolutely love the bed. Breakfast is great. Area has lots going on. Wouldn't even dream of staying anywhere else when I come to Dallas
- 1/5
Did not have my roll in shower and did not fix their mistake. Lousy hotel.
- 1/5
Did not have my roll in shower and did not fix their mistake. Lousy hotel.
- 3/5
The hotel is located in a nice and safe area, which we appreciated. There are several restaurants and pharmacies nearby, and the free parking is definitely a plus. However, the green areas were quite neglected, and the laundry area was very dirty. We even found beer cans around the property and broken beer bottles outside our room. The breakfast was disappointing — there weren’t many options, and one day there was no fruit at all. The room itself felt a bit dirty and poorly maintained, and the kitchen appliances and utensils were not properly cleaned.
- 3/5
The hotel is located in a nice and safe area, which we appreciated. There are several restaurants and pharmacies nearby, and the free parking is definitely a plus. However, the green areas were quite neglected, and the laundry area was very dirty. We even found beer cans around the property and broken beer bottles outside our room. The breakfast was disappointing — there weren’t many options, and one day there was no fruit at all. The room itself felt a bit dirty and poorly maintained, and the kitchen appliances and utensils were not properly cleaned.
- 5/5
Great stay. Clean room and quiet. I will stay again.
- 5/5
Great stay. Clean room and quiet. I will stay again.
- 4/5
Nice location, very nice rooms . Comfortable and very spacious Free Breakfast has been better at other Mariott properties. This was very basic. No waffles like the other properties have would've been great
- 4/5
Nice location, very nice rooms . Comfortable and very spacious Free Breakfast has been better at other Mariott properties. This was very basic. No waffles like the other properties have would've been great
- 4/5
Rooms are like nice apartments. Breakfast is good but get to breakfast before the closing rush.
- 4/5
Rooms are like nice apartments. Breakfast is good but get to breakfast before the closing rush.
- 5/5
The staff was friendly from day one and the hotel was in close proximity to the convention center but was an affordable, comfortable option. Better than the other more expensive hotels in the area.
- 5/5
The staff was friendly from day one and the hotel was in close proximity to the convention center but was an affordable, comfortable option. Better than the other more expensive hotels in the area.
- 5/5
Great property and an awsome staff.
- 5/5
Great property and an awsome staff.
- 5/5
The full size and stocked kitchen was a plus, the rooms were spacious. The main check in area had some issues w the ceiling, looks like it had a leak at one point and it was not fixed yet. The breakfast could also use some improvement.
- 5/5
The full size and stocked kitchen was a plus, the rooms were spacious. The main check in area had some issues w the ceiling, looks like it had a leak at one point and it was not fixed yet. The breakfast could also use some improvement.
- 4.5/5
Space in the room and clean property Nice will be back soon
- 4.5/5
Nice will be back soon
- 5/5
Lovely property with large, comfortable rooms. Will definitely be back!
- 5/5
Lovely property with large, comfortable rooms. Will definitely be back!
- 5/5
Will definitely stay here again. Everything was AMAZING!!!
- 5/5
Will definitely stay here again. Everything was AMAZING!!!
- 4/5
Get area and good rooms. We keep calling them apartments
- 4/5
Get area and good rooms. We keep calling them apartments
- 3/5
It may be someone else’s okay for the stay, but not for me. I love the other residence inn we’ve stayed in. However this one had too many people walking late taking loud. The beds had hair in them. The mattresses were worn as well as the bedding was stained. Needed to be replaced not just washed. It was like the whole room was refurbished bedding. The appliances was nice and new. We were down stairs. The noise was horrible. Even from the neighbors above they walked hard all night.
- 3/5
It may be someone else’s okay for the stay, but not for me. I love the other residence inn we’ve stayed in. However this one had too many people walking late taking loud. The beds had hair in them. The mattresses were worn as well as the bedding was stained. Needed to be replaced not just washed. It was like the whole room was refurbished bedding. The appliances was nice and new. We were down stairs. The noise was horrible. Even from the neighbors above they walked hard all night.
- 5/5
Highly recommend you stay here if in the area.
- 5/5
Highly recommend you stay here if in the area.
- 4/5
Great location
- 4/5
Great location
- 4/5
When we visited the pool just opened I don’t think it was clean property made my granddaughter sick.
- 5/5
Really good food clean and excellent service
- 5/5
Really good food clean and excellent service
- 2/5
This hotel is old, the mattresses were so soft in a warm down kind of feeling, there was mold on the bathroom ceiling and what looked live animal feces on the floor behind the bathroom door. Additionally, while the shower and toilet are in an enclosed small space, there is nowhere to have privacy when getting read to go. The only saving grace was the speed and friendliness of the front desk staff. I do not recommend this place.
- 2/5
This hotel is old, the mattresses were so soft in a warm down kind of feeling, there was mold on the bathroom ceiling and what looked live animal feces on the floor behind the bathroom door. Additionally, while the shower and toilet are in an enclosed small space, there is nowhere to have privacy when getting read to go. The only saving grace was the speed and friendliness of the front desk staff. I do not recommend this place.
- 5/5
We enjoyed the 2 bedroom Presidential Suite, however noted that the upstairs room was an open loft, not an enclosed bedroom, which was not apparent per the pictures posted online. Itcel provided exceptional customer service, and I was pleased to noted that the pool is cleaned each morning. The couch wasn't the most comfortable, but overall, we enjoyed our stay.
- 5/5
We enjoyed the 2 bedroom Presidential Suite, however noted that the upstairs room was an open loft, not an enclosed bedroom, which was not apparent per the pictures posted online. Itcel provided exceptional customer service, and I was pleased to noted that the pool is cleaned each morning. The couch wasn't the most comfortable, but overall, we enjoyed our stay.
- 3/5
I asked for room to be cleaned daily and it wasnt done. Door kept staying open bc the lock wasnt functioning correctly. General surfaces not wiped down. The room was very comfortable and the property is quiet.
- 3/5
I asked for room to be cleaned daily and it wasnt done. Door kept staying open bc the lock wasnt functioning correctly. General surfaces not wiped down. The room was very comfortable and the property is quiet.
- 4/5
Staff, breakfast, always awesome. Internet in my unit was not working at all.
- 5/5
Very convenient, comfortable , clean and safe.
- 5/5
Very convenient, comfortable , clean and safe.
- 5/5
Older property with scratches & dents. But nothing to truly complain about. Environment was quiet. Location is great. Didn’t smell bad. and most importantly it was clean.
- 5/5
Older property with scratches & dents. But nothing to truly complain about. Environment was quiet. Location is great. Didn’t smell bad. and most importantly it was clean.
- 4/5
Unfortunately, my stay at this hotel was not what i anticipated. I found a dead cockroach in the bathroom upon arrival, which raised concerns about cleanliness. The iron provided was dirty and ended up ruining my white shirt-incredibly frustrating. Breakfast was underwhelming and lacked quality. Overall experience was below expectations, and I would not recommend.
- 4/5
Unfortunately, my stay at this hotel was not what i anticipated. I found a dead cockroach in the bathroom upon arrival, which raised concerns about cleanliness. The iron provided was dirty and ended up ruining my white shirt-incredibly frustrating. Breakfast was underwhelming and lacked quality. Overall experience was below expectations, and I would not recommend.
- 5/5
The property was well kept and everything was clean to my very high standards. The Manager and the entire staff was amazing and very accommodating. The breakfast lady even brought out a treasure box for the children during breakfast encouraging them to eat a good healthy breakfast to start their day. She was the sweetest. She reminded me of my Grandmother and I wanted to take her with me. I will definitely bring my family to stay here again when visiting Texas.
- 5/5
The property was well kept and everything was clean to my very high standards. The Manager and the entire staff was amazing and very accommodating. The breakfast lady even brought out a treasure box for the children during breakfast encouraging them to eat a good healthy breakfast to start their day. She was the sweetest. She reminded me of my Grandmother and I wanted to take her with me. I will definitely bring my family to stay here again when visiting Texas.
- 4/5
Close to everything
- 4/5
Close to everything
- 3/5
Excellent staff but property is in need of renovation
- 3/5
Excellent staff but property is in need of renovation
- 5/5
We enjoyed ourselves and we found the staff to be very attentive.
- 5/5
We enjoyed ourselves and we found the staff to be very attentive.
- 5/5
Comfortable stay
- 5/5
Comfortable stay
- 5/5
Nice property
- 5/5
Nice property
- 5/5
Great place to stay!
- 5/5
Great place to stay!
- 5/5
Had an awesome experience and great week!
- 5/5
Had an awesome experience and great week!
- 5/5
My stay was perfect and I’ll definitely be booking again so spacious and clean
- 5/5
My stay was perfect and I’ll definitely be booking again so spacious and clean
- 5/5
It was great!
- 5/5
It was great!
- 5/5
Very nice staff...definitely when back to Dallas...coming back to stay again
- 5/5
Very nice staff...definitely when back to Dallas...coming back to stay again
- 5/5
Clean, family friendly. Also loved that we were nearby gas stations, stores and restaurants.
- 5/5
Clean, family friendly. Also loved that we were nearby gas stations, stores and restaurants.
- 4/5
Excellent service. Easy check-in and check-out. Good break fast. Not giving 5 stars only because the room and the furniture looks old and the corners of the stairs had spider webs.
- 4/5
Excellent service. Easy check-in and check-out. Good break fast. Not giving 5 stars only because the room and the furniture looks old and the corners of the stairs had spider webs.
- 5/5
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- 4/5
Hotel was clean all around, staff & service were expedient, room was spacious for 5, full kitchenette was a plus.
- 4/5
Hotel was clean all around, staff & service were expedient, room was spacious for 5, full kitchenette was a plus.
- 5/5
👍
- 5/5
👍
- 1/5
- 1/5
- 5/5
We really enjoyed our stay here. There was ample room for our family of 5.
- 5/5
We really enjoyed our stay here. There was ample room for our family of 5.
- 3/5
Even though the room was aired by us their was a pungent smell that wont go away. I am thinking it was from the carpet or maybe some mold that was behind the walls. Air conditioner Unit was very noisy.
- 3/5
Even though the room was aired by us their was a pungent smell that wont go away. I am thinking it was from the carpet or maybe some mold that was behind the walls. Air conditioner Unit was very noisy.
- 4/5
Good Choice
- 4/5
Good Choice
- 3/5
the AC didn't work well so it was hot all night
- 4/5
Overall the stay was good. I loved the 2 bedroom suite layout. It had an Airbnb feel. My only complaints are the mattress are way too soft. When you sit down on the bed you are almost to the ground. The tvs cut off on us and took a long time to come back on and when they did we could only watch local channels. Other than that the room was good
- 4/5
Overall the stay was good. I loved the 2 bedroom suite layout. It had an Airbnb feel. My only complaints are the mattress are way too soft. When you sit down on the bed you are almost to the ground. The tvs cut off on us and took a long time to come back on and when they did we could only watch local channels. Other than that the room was good
- 3/5
3 stars/5
- 3/5
3 stars/5
- 3/5
The staff was Good; but in 3 days they didnt clean our room for an unknown reason. Because of that the room was a mess . We need to ask for new towels and toilet paper, something that usually is not necessary.
- 4.5/5
I’ve stayed here twice now and both times have been great. It’s one of those places you come back to because it just feels right. Definitely planning to stay here many more times in the future. Highly recommend — don’t judge it by the outside!
- 5/5
Nice rooms and very.clean
- 5/5
Nice rooms and very.clean
- 5/5
It was very good the front desk was great and the lady working the breakfast was very pleasant I will definitely stay there again.
- 5/5
It was very good the front desk was great and the lady working the breakfast was very pleasant I will definitely stay there again.
- 5/5
Stayed here three nights and had no problems. The kitchen was nice to have.
- 5/5
Stayed here three nights and had no problems. The kitchen was nice to have.
- 2.5/5
Breakfast
- 5/5
Very well keep property and the rooms were clean
- 5/5
Very well keep property and the rooms were clean
- 2/5
The toilet was not clean. Carpets looked dusty. Overall, it was not Marriott standard.
- 2/5
The toilet was not clean. Carpets looked dusty. Overall, it was not Marriott standard.
- 2/5
Staff
- 5/5
Excellent place to stay overall. Clean, friendly staff, great breakfast. The rooms are decent overall. I would definitely recommend to anyone.
- 5/5
Excellent place to stay overall. Clean, friendly staff, great breakfast. The rooms are decent overall. I would definitely recommend to anyone.
- 5/5
The staff was very friendly and the room was clean and comfortable.
- 5/5
The staff was very friendly and the room was clean and comfortable.
- 5/5
Clean
- 5/5
Clean
- 5/5
We had a great stay, Great place to stay if you want to be close to Toyota music Center
- 5/5
We had a great stay, Great place to stay if you want to be close to Toyota music Center
- 3.5/5
Staff was friendly. Apartment was spacious, for a long stay this would have been useful. Door lock broke and had trouble getting into the room in the night, looong walk back and forth to the room. Check in took 30 min since they didnt have a contactless reader and I didn't have a physical credit card and they couldnt use the one on file. Wifi had trouble and tv connection.
- 3.5/5
Overall the property is in good condition and is located close to DFW airport. Rooms are quiet and the breakfast was very good, The fresh fruit at breakfast was exceptional. Our bed was very uncomfortable. The mattress had a big valley in the middle that was hard to keep from rolling into it. I would have expected better from a Marriott franchised property. Maybe our mattress was an anomaly, but I'm not sure I'd risk another sleepless night there.
- 4/5
Great place
- 4/5
Great place
- 2/5
The stay overall was not of high quality. Our TV was broken (would not turn on / start) for 3 out of the 4 nights we stayed here, and no service technician was sent to take a look at this. The sofa bed was not very comfortable. Additionally, the body wash in our bathroom was nearly empty, and it was not replaced by room service. Our stay was lacking in certain areas that we were looking for comfort in. However, service during breakfast and overall front desk courtesy were appreciated.
- 2/5
The stay overall was not of high quality. Our TV was broken (would not turn on / start) for 3 out of the 4 nights we stayed here, and no service technician was sent to take a look at this. The sofa bed was not very comfortable. Additionally, the body wash in our bathroom was nearly empty, and it was not replaced by room service. Our stay was lacking in certain areas that we were looking for comfort in. However, service during breakfast and overall front desk courtesy were appreciated.
- 5/5
Unless we have a pet, smoke or have a previous bad history with hotel.. only then should hold an incidental charge... otherwise just have a card on file.
- 5/5
Spacious room, nice breakfast, friendly staff
- 5/5
amazing, will book again
- 5/5
amazing, will book again
- 2/5
Ms. Breanna C. was very nice and sweet. The property was very outdated to my liking, but her customer service was excellent.
- 2/5
Ms. Breanna C. was very nice and sweet. The property was very outdated to my liking, but her customer service was excellent.
- 5/5
Staff was super friendly and helpful. Parking was accessible and abundant. Towels and sheets were clean. Room was nice and tidy. They were cobwebs behind the bathroom door and we did catch and kill one cockroach, but this is the south so I don’t know they can be avoided.
- 5/5
Staff was super friendly and helpful. Parking was accessible and abundant. Towels and sheets were clean. Room was nice and tidy. They were cobwebs behind the bathroom door and we did catch and kill one cockroach, but this is the south so I don’t know they can be avoided.
- 5/5
I had a great at this hotel. I love how it has its own private entrance as it you’re at an apt. Love the set up in the room as well. My only complaint is housekeeping needs to vacuum under the couch. There were some fake nails under there.
- 5/5
I had a great at this hotel. I love how it has its own private entrance as it you’re at an apt. Love the set up in the room as well. My only complaint is housekeeping needs to vacuum under the couch. There were some fake nails under there.
- 1/5
Front desk very rude and insulting
- 1/5
Front desk very rude and insulting
- 1/5
Black lady at the front desk very rude and insulting..i will never go back to this hotel..
- 1/5
Black lady at the front desk very rude and insulting..i will never go back to this hotel..
- 5/5
We chose this location to be near my daughter's place. It turned out to be the perfect place for us as we had 2 toddlers with us. The room size was perfect! Breakfast was great and delicious everyday. The staff were great people. Everything was just wonderful and to my liking. We plan to use this place as our "go to spot" whenever visiting the area again.
- 5/5
We chose this location to be near my daughter's place. It turned out to be the perfect place for us as we had 2 toddlers with us. The room size was perfect! Breakfast was great and delicious everyday. The staff were great people. Everything was just wonderful and to my liking. We plan to use this place as our "go to spot" whenever visiting the area again.
- 5/5
Hotel is on the older side but still good.
- 5/5
Hotel is on the older side but still good.
- 5/5
Fabulous
- 5/5
Fabulous
- 1/5
Book room two weeks ago show up no room
- 1/5
Book room two weeks ago show up no room
- 4/5
Outdated
- 4/5
Outdated
- 3/5
It was an average stay. Housekeeping came only 1 time. Floors needed to be cleaner.
- 3/5
It was an average stay. Housekeeping came only 1 time. Floors needed to be cleaner.
- 5/5
I enjoyed it
- 5/5
I enjoyed it
- 5/5
We traveled for a girls trip so it felt save to be out late and not feel like we were in a bad area. The property furniture could be a little more updated for the price.
- 5/5
We traveled for a girls trip so it felt save to be out late and not feel like we were in a bad area. The property furniture could be a little more updated for the price.
- 5/5
Room was very clean and very spacious , service was great.
- 5/5
Room was very clean and very spacious , service was great.
- 3/5
Decent but not very clean. Had to switch my room because of mosquitoes
- 3/5
Decent but not very clean. Had to switch my room because of mosquitoes
- 5/5
Thank you so much!! GOD Bless
- 5/5
Thank you so much!! GOD Bless
- 5/5
This place is beautiful and I consider it my home.
- 5/5
This place is beautiful and I consider it my home.
- 5/5
Nice place
- 5/5
Nice place
- 5/5
It very nice people thank you
- 5/5
It very nice people thank you
- 5/5
Highly recommended!!
- 5/5
Highly recommended!!
- 5/5
Everything was excellent ... as per the expectations!
- 5/5
Everything was excellent ... as per the expectations!
- 5/5
The young lady at the front desk was very helpful and friendly! She made accommodations for me and my family whenever she didn't have too. We stayed in a room that was very nice and we didn't wanna leave.
- 5/5
The young lady at the front desk was very helpful and friendly! She made accommodations for me and my family whenever she didn't have too. We stayed in a room that was very nice and we didn't wanna leave.
- 5/5
Very spacious! Great kitchen esp if you are planning a stay - has full sized appliances. Sleeper sofa is a sleeper sofa but only sleeps 1 adult Large bathroom. 2 Q beds. Just a shame we weren’t staying longer
- 4/5
This was literally a last minute stay for us - The hotel we had booked had too many issues and we had to find an alternative. Overall a good stay. Nice and Helpful staff.clean room. Seemed to be in a safe part of town. Breakfast could have better. The pool was closed 😢 All-in-all I'd stay again,if in the area.
- 4/5
- 5/5
The hotel location is very nice. It was in a quiet area and close to some restaurants and gas stations. Breakfast was good. The outside of the hotel looks great, however our room, not so much. Our bed needs to be replaced. We felt like we were lying upside down because the bed was pretty beat up and maybe super old. The restroom is too tiny we can barely move around. The closets look really cheap and not at par with Marriot standard. Staff were great 😊. Unit # 1111.
- 5/5
Great place to stop with a dog and 3 kids!
- 5/5
The front desk staff was amazing ! Bree is the best thanks soo much.
- 5/5
The comfort was wonderful
- 4/5
This place was exceptional! The room was clean and the breakfast was great. I liked the service in the front desk and the staff were welcoming. Without a doubt this is a great place to stay in Dallas.
- 2/5
Someone claiming to be housekeeping was banging on the door at 0800 trying to get in the room. Mid age male Hispanic Mexican accent short dark hair scared us will not stay at this type of Marriott again
- 5/5
- 4/5
Personal was helpful,but I'm complaining about are cable consistently going out having to reset the tv, no internet the entire time had to work off my Hotspot and the grill didn't work so I could cook something
- 1/5
Everything in very bad condition
- 5/5
!
- 4/5
The housekeeper stole my Apple Watch
- 5/5
I disagree with all of the bad reviews. The staff was awesome. The food was, as expected from hotels, just fine. Parking was open. Ease in and out was simple. Location is perfect.
- 4/5
Breakfast was stale
- 5/5
Felt like home 😊. Very nice property and located in a nice area for food options (right near DFW). THANK YOU!
- 3/5
Breakfast was good. But the staff seemed very lazy and did not tend to the rooms properly. Had to consistently ask for basic necessities like toilet paper and soap.
- 5/5
Friendly staff and the place/property looked clean. Some things in the room looked a little run down and dirty but overall it was nice.
- 5/5
Such warm staff. Great property to stay with a family.
- 5/5
All good
- 3/5
No iron/ironing board. Had to ask. No hangers Floor of tub was black. Needed scrubbing. Bathroom door off center. Didn’t stay shut. Most convenience outlets loose. Needed to jiggle to jiggle plug to energize. Grounds poorly maintained. Housekeeping came to room only twice for a one-week stay. 2nd time just knocked and asked if I needed anything. Did not freshen room. Room quality/condition way below Marriott standard. One day hot breakfast was good. All cooked in-house. Next day hot breakfast was all prepackaged items warmed up. Next day a mix if both. Convenient parking Ice maker in freezer was great Fireplace nice touch Very convenient location
- 4/5
I like the way check-in and out, convenient breakfast.
- 5/5
Staff was great! Easy check in and check out. The place was nice and clean. The area is close to everything we went for. Great experience overall.
- 3/5
The hotel is old and dated. The room smelled funny and could have been cleaner. Not a good value for the money.
- 3/5
Our room finally got serviced the day before we left we sfayed 4 nights. The bafhroom smelled like urine. The pull out sofa sleeper had an old mattress super uncomfortable. Front desk staff was super friendly and helpful that was the best part of the stay.