Omni Las Colinas Hotel
About Omni Las Colinas Hotel
Featuring free WiFi and an outdoor pool, Omni Las Colinas Hotel offers accommodations in Irving. Guests can enjoy the on-site bar. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. Some units feature a seating area where you can relax. You will find a coffee machine in the room. For your comfort, you will find bath robes and a hair dryer. There is a 24-hour front desk at the property. DFW is 6.2 mi from Omni Las Colinas Hotel. The nearest airport is Love Field Airport, 5.6 mi from Omni Las Colinas Hotel.
Amenities
- Wi-Fi
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
Guests generally appreciate the Omni Las Colinas for its beautiful location, friendly staff, and clean facilities. However, there are consistent complaints about outdated rooms and issues with amenities such as Wi-Fi and parking fees.
- Beautiful location and surroundings
- Friendly and helpful staff
- Outdated rooms and decor
- Issues with amenities like Wi-Fi and parking fees
- 5/5
Very friendly staff and the room and property was very nice. Never had any issues. Will stay again.
- 4/5
Loved the area around it and space in the room.
- 5/5
Everyone at this hotel was SUPER friendly and helpful from the front desk, to the Mark, the bartender at the bar, to the staff in the cafe / shop and even the valet! There was a complimentary glass of wine given out to guests at Happy Hour, as well as, a card for a free coffee or drink at the bar upon check in! Will definitely stay again when the weather cooperates to be able to enjoy the pool. It looked beautiful!
- 5/5
The hotel exceeded our expectations in every aspect. We travel a lot. This was one of the best hotel experiences we ever had. Everyone and everything deserves 10+. But their breakfast buffet deserves a few extra points on top of that. It is THE best breakfast we have enjoyed in the U.S. so far, comparable to the greatest breakfast experiences in Italy or France.
- 1/5
My sheets on the bed were stained and there was a noise in the room that maintenance couldn’t find. I wasn’t offered any concessions.
- 5/5
The room was spacious, clean, and had a nice view. The food was great.
- 5/5
The staff was very friendly and very helpful. The room was beautiful as always! The view of the canal was amazing!
- 5/5
Great location and property. The staff was very friendly and helpful. Only negative was the dining options. The bar and dining options were incredibly average. It didn’t match the quality of the rest of the hotel.
- 5/5
Love everything about it. We stay here every four weeks for some medical visits. It's always such a pleasant and relaxing experience
- 4/5
Very good
- 5/5
We had a wonderful stay. The room and property were clean and easy to get to everything.
- 5/5
Valet staff was amazing!!!!
- 5/5
The place was beautiful and has a nice water view. Staff was very friendly and helpful!
- 5/5
I celebrated my birthday getaway here and was amazing , def recommend it and plan on coming here yearly
- 4.5/5
Superb
- 5/5
The staff were so helpful and friendly! Couldn’t ask for a better weekend. Never lady the property. Everything we needed was on site. Would definitely recommend.
- 5/5
Hotel was excellent from the staff to the overall beauty of the property.
- 5/5
Amazing staff, they were very helpful and a clean facility all over.
- 5/5
The room was well maintained & quiet. Re the bathroom hand held hair dryer; no lint accumulation found on the back filter.
- 4/5
Enjoyed my stay
- 5/5
The staff were amazing, especially at LRH where we ate dinner. Excellent reviews for Anthony who was our server and Karuna the manager. Those two should be the standard for how you operate a restaurant and exceed customer expectations. My only complaint was that the wifi wasn't that great on the 22nd floor, and some mysterious charge showed up on my credit card. They agreed to remove it. I highly recommend the Omni at Las Colinas if you're needing a wonderful place to stay, to relax and to enjoy the beautiful surroundings. We will be back.
- 1/5
Me and another lady literally saw 2 roaches crawling all around by the front door steps on my arrival. The staff and hotel was VERY unorganized and tbh very unprofessional. I simply would never refer this hotel. Then the robes in my room were very worn & looked dirty. I got multiple false charged on my card during my stay. Just an all around a very unpleasant stay. So much i checked out a day early and checked in a different hotel.
- 5/5
Very nice, clean, and spacious rooms and property
- 5/5
We were celebrating our anniversary and the Omni upgraded our room and had a bottle of Champagne and Charcuterie Board for us. We spent our days by the pool and had the best breakfast buffet at Flossey’s.
- 5/5
It was one of the best experiences ever, I’ve stayed different hotels around the world. They were very intentional and accommodating for my birthday stay!! Everything was incredible!! 100/10 recommend this particular Omni
- 5/5
Everything throughout the hotel was well kept, and you could tell they cared about making guests have a good experience. The atmosphere was quiet and welcoming, which made the stay even better. Overall, I had a really great experience and would definitely stay here again. I’d recommend it to anyone looking for a nice, stress-free place to stay.
- 5/5
This is a worth every penny spent. Staff was so patient and attentive regardless of it being super busy on Memorial Day weekend. They kept my room very clean and breakfast was phenomenal.
- 5/5
Exceptional
- 5/5
We will definitely stay there again.
- 5/5
Perfect fit for our Convention stay
- 5/5
Great pool!
- 5/5
Everything from the restraunt were good portions. Wish the bar outside by pool stayed open longer.
- 5/5
5 stars all around! Will definitely be one of my second homes in the Dallas area.
- 5/5
It was very clean. Staff was friendly. It was in walking distance to where we needed to go. That you have to pay for parking even though you are a paying guest.
- 5/5
That you have to pay for parking even though you are a paying guest.
- 4/5
Location. I love the Greek yogurt calypso excellent The food was adequate. You did not have enough staff, Bellman, valet personnel. We had to wait over 40 minutes to get a car. We were a tennis team and had time crunches.
- 4/5
Location. I love the Greek yogurt calypso excellent The food was adequate. You did not have enough staff, Bellman, valet personnel. We had to wait over 40 minutes to get a car. We were a tennis team and had time crunches.
- 1.5/5
Poor
- 4/5
Breakfast bit limited, nice location to walk and find restaurants
- 5/5
Breakfast was amazing and staff was very helpful.
- 5/5
Clean rooms, great food options onsite and nearby
- 5/5
Exceptional
- 5/5
Great hotel! Would stay there again
- 4/5
The check-in experience was somewhat disappointing, as the front desk staff paid little attention to us and seemed to rush through the process. It wasn’t a major issue, but I felt it was worth mentioning. The room itself was spacious and very comfortable. Our only real complaint was the breakfast experience. After being seated by the hostess, we waited quite a while before anyone came to take our drink order, even though the tables around us were being served promptly. In addition, the buffet selection and food quality were underwhelming. I would recommend having breakfast outside the hotel instead. Other than that, everything else about our stay was excellent.
- 5/5
My stay at the Omni was absolutely amazing from beginning to end. The hotel was beautiful, clean, elegant, and had such a welcoming atmosphere. My view was incredible and honestly made the entire experience even more memorable. A special thank you to Lina, who was beyond amazing. Her kindness, professionalism, and attention to detail truly stood out and made me feel valued as a guest. Customer service like that is rare these days, and she deserves her flowers 💐 Everything about this stay exceeded my expectations, and I will definitely always come back. Highly recommend!
- 0.5/5
Not much. Service was awful. Place is run by a bunch of kids. Don’t see annoying who looks to be in authority. TV doesn’t work right. Shall I go on. Tried to call front desk. No one answered. There really is no front desk. No concierge. I did get some help ordering an Uber. But the guy put in the wrong airport. A cup of coffee took 20 minutes. Both last night and this morning. Looks like ur trying 1 kitchen for 3 restaurants. Service is awful at all three. Waitress paid little or no attention to the table when only 20% of tables were in use. Have no idea how I got on Booking.com. I think that’s you. Ended up one night at twice the price for half a room.
- 5/5
Exceptional
- 0.5/5
Not much. Service was awful. Place is run by a bunch of kids. Don’t see annoying who looks to be in authority. TV doesn’t work right. Shall I go on. Tried to call front desk. No one answered. There really is no front desk. No concierge. I did get some help ordering an Uber. But the guy put in the wrong airport. A cup of coffee took 20 minutes. Both last night and this morning. Looks like ur trying 1 kitchen for 3 restaurants. Service is awful at all three. Waitress paid little or no attention to the table when only 20% of tables were in use. Have no idea how I got on Booking.com. I think that’s you. Ended up one night at twice the price for half a room.
- 5/5
i love this hotel staff everything
- 5/5
Great views of the lake from my 28th floor corner room with a balcony
- 5/5
Always a great stay! Super clean and very quiet
- 3/5
Beautiful room. Decent open sky views on the West side of the building
- 5/5
Exceptional
- 4/5
Older property but well kept
- 5/5
We love it here! Super nice, and a wonderful staff!
- 5/5
New go to place in Las Colinas
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Came for my daughter‘s birthday sleepover.Front desk staff was lovely. Knowing it was a birthday party, the room had a basket of popcorn, candies, and snacks with a card signed by everyone who was on duty for her room. Wonderful restaurant as well. Absolutely would stay again.
- 5/5
The room, staff, service, and food was incredible
- 5/5
A wonderful stay. Excellent property, excellent location and area. Will definitely stay here when we are in Dallas
- 5/5
Clean staff was amazing
- 5/5
Great costumer service.
- 5/5
Great location and great stay. Very clean and comfortable room. Food around the area is great as well.
- 5/5
Amazing area and close to the music venue. Awesome corner suite with cool views
- 5/5
Our stay was AMAZING from start to finish! The valet were super friendly and kind. The pool was beautiful and the drinking water was very refreshing. Through out our stay the staff were friendly and helpful.
- 5/5
- 5/5
Great
- 5/5
I really enjoyed my stay! Will be back very soon!
- 5/5
Did not eat breakfast, but had a delicious smoothie instead. Our room was clean and comfortable, as well as quiet. Nothing
- 5/5
Did not eat breakfast, but had a delicious smoothie instead. Our room was clean and comfortable, as well as quiet. Nothing
- 5/5
No complaints. Excellent experience. Property well kept. Highly recommend.
- 5/5
Everything was perfect
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Amazing experience!! We noted it was our anniversary and there was champagne on ice with cheesecake when we checked in, we were very pleased. The view was beautiful and the room was spotless, staff were incredibly welcoming. Stephen(Steve?) was so nice at check in! Valet was very efficient and convenient, my truck was too big for the parking garage. The room was very quiet, we enjoyed our stay immensely. We highly recommend, we will stay again!!
- 5/5
Amazing location
- 4/5
The last day our room was not serviced when we return at 3:30 pm. I called the front desk and asked for fresh towels, toilet paper, and facial tissues. When we left for dinner at 5:30 we still had not been serviced. I asked the housekeeper in the hall to service our room. When we returned, I saw a towel under the sink an assumed the towels had been serviced. However, the toilet paper and tissues had not. I went out in the hall and asked the housekeeper for toilet paper and facial tissue. The next morning, as we were preparing to leave, we found only one towel under the sink. I would expect this level of service from a Holiday Inn, but it is unacceptable for an Omni Hotel.
- 4/5
The outside pool Bar staff was not very warm or friendly or attentive. I stood there for a good while before even being acknowledged much less asked for my order.
- 4/5
The outside pool Bar staff was not very warm or friendly or attentive. I stood there for a good while before even being acknowledged much less asked for my order.
- 5/5
Location was perfect…at night the view was beautiful. Perfect!!! Everything!!!
- 5/5
Location
- 5/5
Location was perfect…at night the view was beautiful. Perfect!!! Everything!!!
- 5/5
Location
- 5/5
Did not have a good experience with room service breakfast but the staff took care of it pofessionally.
- 4/5
Had a great stay and I enjoyed the bar
- 5/5
Yes
- 5/5
I booked this hotel specifically for the pool as I had just come from New Zealand wjeee it was cold and windy. I was very much looking forward to laying at the pool and soaking up the sun, but they closed the pool on the middle of the day for maintenance
- 5/5
Always a great experience, Omni Las Colinas. I love everything from the spa to the fun things you could do on the lake great food and great staff!!
- 5/5
We didn't get much of a chance to use the amenities because of our short stay and the event we were in TX to attend, however the time we were there, we loved it. The front desk was so kind and got us checked in early which was so appreciated and much needed. We ate at the lobby bar and restaurant and the bartender (our server) Jamie was amazing, and honest in his recommendations. The room was lovely and spacious. We'd definitely stay again.
- 5/5
Everything was perfect and staff extra friendly and helpful, pool is a vibe it’s really cool
- 5/5
Exceptional
- 5/5
The location was perfect in proximity to our event and was incredibly convenient. Close to restaurants and the event venue and parking was very convenient. My daughter and I felt safe every time we left and navigated the parking area. Staff was friendly and the room was excellent.
- 5/5
Exceptional
- 5/5
The dining staff on our first night went above and beyond, giving us excellent meal recommendations and helping us settle in perfectly. Additionally, the valet team was incredibly informative about the area and were so efficient—they always had our car waiting and ready to go. The staff’s welcoming attitude made our trip stress-free and our family visit even more special. Highly recommend for a stay where the team truly takes care of you!
- 2/5
Very disappointed in my overall experience. It was my wife’s birthday and I had called to get some things put in the room. I was told I would get a call from the concierge. Didn’t receive a call. The person I spoke to told me I could have flowers delivered and they would put them in the room. They didn’t. Room had beer from previous guest in the fridge and Q-tips on the ground in the bathroom. Plus a couple other issues. Valets were great and most of staff we came across were nice to deal with. Would not return.
- 5/5
So amazing and clean!
- 3/5
Beautiful hotel. However check in at guest services was very lackluster. Parking was also challenging as all spots marked for “compact” cars.
- 5/5
Everything was amazing. The staff was super friendly and helpful.
- 5/5
Gorgeous hotel.
- 3/5
Pleasant
- 5/5
Clean room, friendly service
- 5/5
AWESOME HOTEL!
- 5/5
The best hotel I have been
- 5/5
Beautiful hotel area to stay and relax
- 5/5
The location was great No dislikes
- 5/5
The location was great No dislikes
- 5/5
Exceptional
- 5/5
Great
- 5/5
Our Room was great along with the location of the hotel. Their hospitality at the omni was exceptional. I will recommend this to everyone I do business with. Can't wait to book our next stay at the omni on our next trip.
- 5/5
Great property with restaurants, amazing views, and rooms. Etc.
- 3.5/5
Staffs are very kind.
- 3.5/5
Staffs are very kind.
- 5/5
Nice hotel and good food.
- 5/5
Beautiful hotel in a beautiful area
- 5/5
Always a great place to stay
- 5/5
Clean rooms and a great view
- 5/5
Nice place
- 5/5
Friendly staff and clean rooms
- 5/5
This is the only hotel we stay at when we go to the Dallas/Fort Worth area. The property is well maintained and is surrounded by plenty of dining options. This is a great place to stay if you’re coming in town to do any of the Irving runs.
- 5/5
Amazing location and the staff provided exceptional service! The valet guys were amazing so kind and helpful, even opening lobby doors which you don’t see anymore!
- 5/5
The room exceeded my expectations. Very large beautifully styled and felt new . Really an exceptional experience.
- 5/5
The mandalay lake view room was exquisite. Room was extremely clean.
- 5/5
Hotel was very pleasant.
- 5/5
Great rooms, very clean and spacious. The hotel has multiple amenities, including a gym, a spa, and several restaurants. The staff at the reception was not particularly welcoming, but maybe I was just unlucky.
- 5/5
Nice
- 4/5
Weather Too cold to use
- 5/5
The hotel was awesome
- 5/5
Excelent service!!
- 4/5
Pretty Hotel. Great views!
- 5/5
Definitely a place I would recommend
- 5/5
Clean room great service
- 5/5
Clean room. Accommodating staff
- 5/5
Clean room. Accommodating staff
- 5/5
Great suite with awesome views, room service, dining, store for snacks beverages etc.
- 5/5
Great suite with awesome views, room service, dining, store for snacks beverages etc.
- 5/5
Nice clean modern hotel. Enjoyed the pool area and main bar as well.
- 5/5
Nice clean modern hotel. Enjoyed the pool area and main bar as well.
- 5/5
Everything No complaints
- 4.5/5
2 full towels per room, and the shower leaks
- 5/5
Room was spotless and the view was amazing.
- 5/5
Room was spotless and the view was amazing.
- 4/5
Cleanliness, and late restaurant hours. Had a problem with the hot shower water, that wasn’t hot enough, moved me to a suite that has a water dripping noise in the bathroom, but the hotel is very clean, and employees are very nice.
- 5/5
Service was great as always. We will stay again thank you
- 5/5
Service was great as always. We will stay again thank you
- 5/5
The rooms were spotless, beautifully designed, and incredibly comfortable. The bed felt luxurious, and the view of Lake Carolyn was such a peaceful bonus. Everything felt upscale yet relaxing at the same time. The location is perfect — close to great restaurants, scenic walking paths, and just a short drive from Dallas. The pool area and outdoor spaces were especially stunning, making it easy to unwind and enjoy the atmosphere. Overall, this hotel exceeded my expectations in every way. I would absolutely stay here again and highly recommend it to anyone looking for a classy, comfortable, and memorable stay in Las Colinas!
- 5/5
The rooms were spotless, beautifully designed, and incredibly comfortable. The bed felt luxurious, and the view of Lake Carolyn was such a peaceful bonus. Everything felt upscale yet relaxing at the same time. The location is perfect — close to great restaurants, scenic walking paths, and just a short drive from Dallas. The pool area and outdoor spaces were especially stunning, making it easy to unwind and enjoy the atmosphere. Overall, this hotel exceeded my expectations in every way. I would absolutely stay here again and highly recommend it to anyone looking for a classy, comfortable, and memorable stay in Las Colinas!
- 5/5
It was a nice stay.
- 5/5
It was a nice stay.
- 5/5
courteous staff excellent service
- 5/5
courteous staff excellent service
- 5/5
I enjoyed my stay at the Omni Las Colinas. The room was amazing, the view of Las Colinas was beautiful. I brought my wife here for valentines and she enjoyed every minute of it. The hotel restaurant was very nice and the food was great, the hostess were kind and friendly. The hotel staff were amazing as well and the guest room service was on point. We will be visiting again.
- 5/5
I enjoyed my stay at the Omni Las Colinas. The room was amazing, the view of Las Colinas was beautiful. I brought my wife here for valentines and she enjoyed every minute of it. The hotel restaurant was very nice and the food was great, the hostess were kind and friendly. The hotel staff were amazing as well and the guest room service was on point. We will be visiting again.
- 4/5
we went to be together and watch movies at night after spending a day out. TV did not want to play any channel but the Omni channel due to no signal. The plug on one of the sides of the bed wasnt working, the night staff was loud in the middle of the night and we were on 27th floor.
- 4/5
we went to be together and watch movies at night after spending a day out. TV did not want to play any channel but the Omni channel due to no signal. The plug on one of the sides of the bed wasnt working, the night staff was loud in the middle of the night and we were on 27th floor.
- 3/5
Okay, not worth the price.
- 3/5
Okay, not worth the price.
- 5/5
Staff was amazing from check in to valet
- 5/5
Staff was amazing from check in to valet
- 5/5
Great room
- 5/5
Great room
- 5/5
Staff was great. Room was clean
- 5/5
Staff was great. Room was clean
- 4/5
The staff was great. Mark at the bar was extremely helpful.
- 4/5
The staff was great. Mark at the bar was extremely helpful.
- 5/5
The room was very clean and the staff was beyond hospitable.
- 5/5
The room was very clean and the staff was beyond hospitable.
- 1/5
I was not informed that check in closed at midnight. The reservation should not have been accepted, as it was made close to midnight and I was still at the Dallas Fort Worth airport involved in the bad weather chaos. I was not able to get to the hotel until at least 3 a.m and did not get to the hotel at all. I did not get to any hotel. Please cancel the charge.
- 1/5
I was not informed that check in closed at midnight. The reservation should not have been accepted, as it was made close to midnight and I was still at the Dallas Fort Worth airport involved in the bad weather chaos. I was not able to get to the hotel until at least 3 a.m and did not get to the hotel at all. I did not get to any hotel. Please cancel the charge.
- 5/5
Great, friendly staff!
- 5/5
Great, friendly staff!
- 5/5
Facilities appear to be very clean and newly renovated. No complaints.
- 5/5
Spacious and elegant
- 3/5
Beautiful Hotel. Perfect location. Rooms were so hot, we slept miserably!!
- 5/5
Very comfortable. Friendly staff.
- 5/5
Very comfortable. Friendly staff.
- 4/5
Nice rooms, and great beds, could have slept like a baby. Only issue was the noisy AC unit which woke me up 4 times.
- 4/5
Nice rooms, and great beds, could have slept like a baby. Only issue was the noisy AC unit which woke me up 4 times.
- 2/5
I made the reservation just after midnight just for the night because I’m stuck at the airport. When I called the hotel, no one answered, and when I searched the Internet, I found that you don’t allow people to check in after midnight. So I believe my money should be refunded for a reservation where I can’t get in the door.
- 2/5
I made the reservation just after midnight just for the night because I’m stuck at the airport. When I called the hotel, no one answered, and when I searched the Internet, I found that you don’t allow people to check in after midnight. So I believe my money should be refunded for a reservation where I can’t get in the door.
- 2/5
I made the reservation just after midnight just for the night because I’m stuck at the airport. When I called the hotel, no one answered, and when I searched the Internet, I found that you don’t allow people to check in after midnight. So I believe my money should be refunded for a reservation where I can’t get in the door.
- 5/5
Good amenities
- 5/5
Good amenities
- 5/5
Everything was great. We loved the room, the spa, the restaurant.
- 5/5
Everything was great. We loved the room, the spa, the restaurant.
- 5/5
Absolutely, beautiful location, great staff, and service
- 5/5
Very clean and we love staying here
- 5/5
Very clean and we love staying here
- 5/5
Close to numerous restaurants - staff was helpful and polite.
- 5/5
The design, Amazing breakfast with two options: buffet or a la carte
- 5/5
It was very nice and clean. The staff was very helpful and amazing.
- 2/5
I booked a mandalay view suite. When we arrived we were put into a suite without the mandalay view and the toilet wouldn’t stop running. We were then put into another suite because of the toilet problem however this suite also didn’t have a mandalay view. I’d like a partial refund as I did not get what I paid for.
- 2/5
I booked a mandalay view suite. When we arrived we were put into a suite without the mandalay view and the toilet wouldn’t stop running. We were then put into another suite because of the toilet problem however this suite also didn’t have a mandalay view. I’d like a partial refund as I did not get what I paid for.
- 5/5
Great location..
- 5/5
Great location..
- 5/5
The room was perfect. I really like the furniture and layout of the room. The front desk staff did a great job.
- 5/5
The room was perfect. I really like the furniture and layout of the room. The front desk staff did a great job.
- 5/5
Always consistent and professional
- 5/5
Always consistent and professional
- 5/5
Excellent!
- 5/5
Excellent!
- 5/5
N/a
- 5/5
Very clean and friendly staff.
- 5/5
Very clean and friendly staff.
- 5/5
The bed and view was amazing.
- 5/5
Nothing. Everything was good.
- 1/5
I was charged for a spot on the wall that was there when i arrived. Stayed kess than
- 1/5
I was charged for a spot on the wall that was there when i arrived. Stayed kess than
- 5/5
The husband and I stayed here for a short staycation. We booked massages at Mokara Spa, and ate dinner the LRH restaurant onsite. Everything was perfect!
- 5/5
The husband and I stayed here for a short staycation. We booked massages at Mokara Spa, and ate dinner the LRH restaurant onsite. Everything was perfect!
- 5/5
Nice and friendly staff that made you feel welcome.
- 5/5
Nice and friendly staff that made you feel welcome.
- 3/5
For a suite at an upper end hotel, the bedding, mattress and pillows were horrific! Therefore for two nights neither of us slept. Left exhausted and far from relaxed!!! So very disappointing for our anniversary celebration to have even one thing not perfect!
- 3/5
For a suite at an upper end hotel, the bedding, mattress and pillows were horrific! Therefore for two nights neither of us slept. Left exhausted and far from relaxed!!! So very disappointing for our anniversary celebration to have even one thing not perfect!
- 5/5
Staff and room every nice
- 5/5
The Omni is in a great location. The hotel is close enough to Dallas and the surrounding suburbs. The property has been updated and the staff has always been extremely helpful. There are a lot of dining options within walking distance, along with the being close to the dining and entertainment options at the Toyota Music Factory.
- 5/5
Very nice
- 5/5
Amazing! Everything was top
- 5/5
I loved my stay here! Rooms are spacious, clean, comfortable. Great view from balcony. Will stay here again soon
- 4/5
Front desk staff very professional and helpful.
- 5/5
Beautiful place.
- 3/5
Yes
- 3/5
For the price of this hotel, we expected a much higher level of comfort. While the check-in itself was fine, the lack of comfort significantly impacted our overall experience and is the main reason for the lower rating.
- 5/5
Great room and superior customer service! Very clean room, great view!
- 5/5
The shower door leaked really bad.
- 5/5
Clean and lux!!! I love it and my family was so comfortable.
- 4/5
Great and delicious
- 5/5
I’m so happy for staying in the best hotel in Irving Las Colinas it’s a pleasure to book this hotel every time that I need to go to Dallas because my stay is so nice and convenient and conformity to me, I HIGH recommend it, for sure!
- 5/5
Nice staff and beautiful hotel.
- 5/5
.
- 4/5
Lovely hotel, friendly and helpful staff. Only negatives : the room toilets are very low, old fashioned style and hotel was short staffed in breakfast dining area so we had to wait to be seated both mornings.
- 5/5
Beautiful hotel. Have to pay for daily oarking
- 5/5
The hotel was clean & the room was a perfect size. The view & balcony were amazing.
- 5/5
Room smelled great and felt so clean! Loved it!
- 5/5
All the food and drink options were amazing!
- 5/5
The room was great but was saddened that no one ever called me back or emailed me. I wanted champagne waiting for my wife. It was her birthday weekend. We drove over 5 hours. Unacceptable. Better late than never I guess but that wasn’t the point!
- 5/5
Room was very clean. Nice bar and facilities. Everyone was extremely welcoming and nice.
- 5/5
The room was clean. The staff were kind and attentive.
- 5/5
The location is so nice! The rooms are roomy and nice. Breakfast was not free, but it was a good buffet. Very nice.
- 5/5
The room and hotel were beautiful! The staff was very kind and helpful! Its right on the lake with great walking trail. There were alot of restaurant options within walking distance! Will definitely go back!
- 5/5
Very nice
- 5/5
- 5/5
Clean room and friendly staff
- 5/5
Loved this resort ! Great pool , right next to lake and restaurants.
- 5/5
Every staff member we had interaction with went above and beyond! We would definitely return! We had a small issue with our A/C, but they quickly sent someone from maintenance to handle it.
- 3/5
Everything was good except housekeeping service , they forgot to clean our room
- 5/5
Yes staff was amazing!
- 5/5
Loved everything about the hotel
- 5/5
Very nice location
- 5/5
My adult son was staying at a nearby hotel. He came to our suite and was very impressed. He asked, “How much did you pay for this dad?”
- 5/5
top tier experience!
- 5/5
The room was beautiful
- 5/5
Loved my stay here!! You’re missing out on a great experience if you stay anywhere else!
- 4/5
Good.
- 5/5
Clean and roomy room. Lots luxury items like the robe and slippers in my room!
- 3/5
We were in room 1209 and the elevator shaft noise was very bothersome. Called front desk to check & no one showed up. This was unexpected of a luxury hotel.
- 5/5
Amazing stay! Room was very clean and had a great view. Staff very friendly and accommodating.
- 5/5
Staff was great, great outdoor area and walkable food places
- 4/5
The room was very nice
- 4/5
The staff was very friendly and accommodating, however, the physical hotel needs a drastic overhaul. It’s evident that many areas are not maintained. The A/C in our room also didn’t work that well.
- 5/5
Very nice stay
- 5/5
Great Hotel very clean and great price for the time we stayed
- 5/5
Great hotel and friendly staff! The pool area overlooking the lake is beautiful and relaxing!
- 5/5
Very good resortstyle hotel.
- 5/5
Great place
- 3/5
I booked a suite and it definitely needs updating. There was still popcorn ceiling and the tile floor of the shower has seen better days. I didn't want to stand on it because it looked so gross so I showered with my flip flops on.
- 5/5
Beautiful lobby & rooms
- 5/5
Enjoyable stay all around.
- 5/5
The staff was wonderful. When we are in town, we usually stay here. Everyone is pleasant
- 5/5
Very nice hotel very nice and clean rooms.
- 5/5
Super friendly staff! Thank you for the room upgrade for our anniversary!!! Great ambiance!
- 5/5
My stay was definitely memorable and the staff was awesome, I can’t wait to stay there again
- 5/5
outdoor pool
- 5/5
Everything was as advertised!!!
- 1/5
Horrible front desk lady
- 3/5
Lift noise in the room kept us all awake
- 5/5
Staff was wonderful! Loved the bar and feel of the hotel. Beautiful views from our room. Would definitely come back!
- 1/5
I had to cancel my plans, to change for the other Omni in Dallas, and they didn't help me. They charged me in full.
- 3/5
We had some room issues, but the management was very accommodating to fix and recover our visit.
- 5/5
The food at the restaurants were good. The convenience store had nice options for snacks. The room was clean. The spa massage was nice but the area to change and shower in was small. It felt crowded.
- 5/5
Great stay!
- 5/5
Everything was great. The staff was super friendly and accommodating. Perfect location and we were so impressed how quiet the area was. We will definitely be frequent guest
- 5/5
Walking distance to several restaurants
- 4/5
Absolutely outstanding stay. The views from my room were breathtaking with floor‑to‑ceiling windows overlooking the canal. Service was impeccable: staff were friendly, and made every interaction effortless. Amenities hit all the marks they offere spa, lounging/bar area, gym, and fine dining options exceeded expectations. Location couldn’t be better: walking access to music venue, cafés, and restaurants. It was within a 15 minute walk that was peaceful enough to truly relax and enjoy the stroll i would definitely stay here again
- 5/5
We enjoyed our stay at Omni Los Colinas very much!! Staff was very friendly & willing to go above & beyond. They upgraded our room since we were celebrating our anniversary that weekend (the room number happened to be the year we were married❤️) We loved the ambiance of the river walk area that the property overlooks. Quick easy walk to restaurants & Just down the street from the Toyota Music Center with even more options & entertainment. We enjoyed spending an afternoon poolside during their Tiki Social. Drinks & Burger were delicious!! We would definitely stay here again!
- 5/5
The room is very spacious and comfortable. The staff is friendly and welcoming.
- 5/5
We had a great experience, from the valet, to front desk, to the bar staff, they were all so friendly and helpful. The property was beautiful, clean, and definitely felt like a luxury hotel. Our room was nice and the view was fantastic! We were attending a concert at Toyota Music Factory and it was one a 10-12 minute walk. Several restaurant options in the area. We will definitely come back to stay again when we have more time to explore.
- 5/5
Very nice place, clean and the bar was nice.
- 5/5
Peaceful stay
- 5/5
Just book it! My husband and I were very pleased with our stay. The staff is very professional and attentive, the pool has a bar with staff walking around taking orders, and the rooms have been completely remodeled with luxurious modern finishes and look beautiful. I will definitely be staying here again.
- 2/5
It was ok but for $350/night expect something a bit nicer. Should have been $200 tops.
- 5/5
Super clean, friendly staff, great food
- 5/5
Everyone was polite, friendly and helpful.
- 5/5
Cleam room, nice staff
- 5/5
Love this property.
- 5/5
very friendly staff. good location
- 5/5
Everyone was so accommodating, the view from the room was beautiful, the bed was the most comfortable bed I have ever slept in. I travel alot and am not a fan of other high rated hotels; Marriott or Hilton. When I revisit Dallas, I will absolutely return to the Omni.
- 5/5
I loved the outdoor pool area! It is so cute and the tiki bar adds a special touch. The store in the lobby with the coffee shop is so cute and had great coffee. The bar had a great atmosphere
- 5/5
I enjoyed the clean room and the friendly staff
- 5/5
Location
- 5/5
This was one of the nicest hotels we stayed at, beds were super comfy, food was delicious, pools were clean. We had a blast and my mom only wants to stay at OMNi chain of hotels from now. They even went above and beyond by adding birthday treat to the room.
- 5/5
It was amazing, I loved it so much, the pool was right by the lake as well
- 5/5
They trashed my clothes
- 5/5
Nice clean hotel was very friendly staff. In a great location to walk around Lake Carolyn, as well as to nearby restaurants and the famous running Mustangs of Los Colinas.
- 5/5
Hotel was great! Enjoyed the water view. Loved the pool area and the bar/restaurant. Felt safe and loved the proximity to Dallas without being downtown.
- 5/5
I love the lake view from the 9 floor
- 5/5
Everything was amazing!
- 5/5
- 5/5
Probably one of my best stays at a hotel ever!
- 5/5
We had a wonderful stay. Very clean hotel with comfortable beds. Party pool atmosphere with DJ. Great food and cocktails poolside. We will be back!
- 5/5
Quiet and relaxing stay. Room was comfortable and clean. Loved the dj at the pool and the drinks were excellent. Staff were super friendly and went above to make sure we were good. Valet staff were excellent and always had our car ready. We enjoyed the breakfast buffet. Omni is definitely a top quality hotel.
- 5/5
Very nice stay.
- 5/5
The Place is great.
- 5/5
We had a wonderful stay.
- 5/5
Very nice property. Gabriella at the front desk was very accommodating and a pleasure to speak with upon checking in.
- 5/5
There was a lot of food options, the Lakehouse Pool restaurant was fantastic and I would highly recommend it. Emma was was great!!!
- 5/5
Incredible stay!
- 5/5
The property is beautiful with many amenities. The staff is helpful. Rooms are spacious and beautiful. The pool and atmosphere are fantastic. The only negative is that you have to pay to park your car ($18/day). I feel that parking should not be an added charge if you are staying overnight in the hotel.
- 5/5
It was awesome!
- 5/5
Nice clean room
- 5/5
Also experience. Great anniversary weekend staycation pool and tiki bar transported us to a beach Caribbean destination with its music, atmosphere and diverse staff. Will definitely make this a traditional for years to come.
- 5/5
Perfect getaway
- 5/5
The concierge was incredibly knowledgeable and helpful and sweet. We had a beautiful view from our room. We did not get to eat because we were in town for a very short amount of time but I am sure we will be back in the near future.
- 5/5
We've had an amazing stay with y'all! Very friendly staff. Super clean, beautiful and we've felt so fancy! Thanks for making these small town country girls feel so welcome!
- 4/5
Nice weekend getaway
- 5/5
I loved having the convenience of the bar in the lobby. We were able to walk to our event at Toyota Music Factory and felt very safe doing so!!
- 5/5
Great Experience, nice , very clean, Great people and sraff!
- 5/5
One of the best hotels ever.
- 5/5
Amazing staff. Super friendly.
- 5/5
The views
- 5/5
Will stay again
- 5/5
Good options, spa, comfort of room, view, location, customer service
- 5/5
Very nice stay
- 5/5
The whole experience was first class.
- 5/5
I loved the view from my balcony and the staff was very helpfu.
- 5/5
Customer service was Amazing.
- 5/5
Best hotel I’ve been too so far. 10/10
- 4/5
I love this place,very respectful working people here! my only issue is that they gave us a room near the elevator and is very noisy... They offered us to move to another room...is the only complaint about this visit ...that means the customer service is really good, everyone there is nice and helpful 😊 very clean rooms. For my next visit I'm going to request a "non traffic area" to sleep better... Pd. And the shrimp toast is the best
- 5/5
This is one of the best places I’ve stayed at. Very clean. There was so much space and things to do. I felt very safe and comfortable.
- 3/5
Room wasn’t worth the price. Staff was nice
- 5/5
This was a fabulous hotel. My husband and I just wanted a quick little getaway and relax. The hotel was quiet customer service was on point anything you needed or wanted they were there and available. Pool area was a little crowded but it was crazy. You could still relax and enjoy the pool and the dj was playing so everyone was having a great time. The waiter and waitress were always asking if you need anything. I will definitely be rebooking here.
- 5/5
We always enjoy our stay.
- 5/5
Great
- 5/5
Really great rooms and nice views.
- 5/5
Great place. Comfortable and large rooms
- 5/5
Valet parking service, very convenient
- 5/5
Very clean, great customer service and an amazing view from the pool....
- 4/5
Nice place, reasonably priced!
- 5/5
This hotel has been our go to place for past 10 years or so for staycations and after the renovation, it is even better now. We love the hotel, ambiance, swimming pool with TiKi Bar & surrounding area - all together a perfect place to relax and unwind !
- 5/5
We stayed here when visiting DBU and it was wonderful! The rooms are really nice and the coffee shop was perfect! We will stay here again!
- 5/5
A beautiful hotel. Staff was amazing and our room
- 1/5
Yall allow people to charge stuff to other people rooms with out any verification 0/10 do not recommend
- 5/5
Loved our stay and the resort style pool was just the best!
- 5/5
We loved our stay and plan on booking again
- 5/5
Very thoughtful and accommodating staff!
- 5/5
Jermey is amazing. I love him
- 3/5
This hotel is not worth the money. There is nothing around it. The decor is nice. The room was large. I had an issue with room service and they quickly made it right. However this hotel is not worth what they are charging
- 5/5
Excellent Customer Service. Beautiful Hotel.
- 1/5
Worst experience ever the elevators were broken only 1 worked it was a hassle trying to get to the 21st floor. The ice machine was broken on our floor with an out of service sign… The valet told us don’t abuse the service unless we’re going to tip. For breakfast I ask for the fresh squeeze drink that had mint in it they told me they had sold out of those premade bottle but yet a worker brung me a cup still upon arrival to my room I started eating my breakfast to realize they had giving me a liquor beverage sunrise something. I had taken it with Tylenol I had just purchased out the RX box in the lobby store because I was having cramps!!! Once I tasted it I was honestly in disbelief and pissed at the same time! This hotel could have killed me from being careless. They can literally rewind the cameras and see this is all true. 0/10 stars only thing good was the host
- 5/5
Great place to stay with entertainment at pool.
- 5/5
Amazing experience!! Great pool and lake view from my balcony !! The staff was incredibly nice and welcoming!! Going back for sure!!
- 5/5
Our stay was nothing short than amazing! From the professional customer service and accommodations to the clean rooms and amenities. This was truly an amazing experience! Thank you Jeremy for truly making us feel welcomed and accommodated throughout our whole trip.
- 5/5
Breakfast buffet was kind of bleh for the price. Everything else was great. Clean, safe and peaceful.
- 5/5
The property is exceptional Jeremy the front desk manager is an excellent example of what customer service is and should be he is amazing and so is every member of the staff
- 5/5
Property was great for a quick weekend get away.
- 5/5
I like Omni hotel a lot and always stay here on my visits to Dallas. Keep up the good work!
- 5/5
Although the newly renovated rooms are also great. There were some quirks while we were there- the elevators were broken, with 3 out of 4 of them out of service at the same time. Additionally, the hotel should provide parking vouchers for the parking garage which has been complimentary for the past several decades. But the location, the service, and everything else about the hotel is fantastic.
- 4/5
Overall was a good experience. Property is a little dated but still nice.
- 5/5
Great location. Close to many restaurants. Walkable. Restaurants in hotel are good! Staff was incredibly friendly and checked in regularly before, during, and after stay. Would come again.
- 2/5
It was my third time here in three years. This was the worst experience! The staff at the front desk were not helpful at all… they did not recognize I am a guest select member and when I presented them with my number they said it’s because I booked via expedia although my reservation was there in my Omni account! Yet they said that I have another select number under my reservation!! also the barista at the coffee shop was very rude! She asked me not to use too much half and half in my coffee and asked me to hand me the half and half container!!! I wish I could a refund at least for a night. I don’t think I will ever come back.
- 5/5
An amazing property
- 5/5
Don’t like the fact that pets are allowed. Beds were amazing.
- 4/5
hotel was wonderful only issue we had was not being able to stream wifi for tv
- 5/5
Lovely property, good food. The one draw back is that we booked a room with a balcony and I must say that was a bit missleading. More like a stoop!
- 5/5
The Omni is always a great place to stay, no matter what city.
- 5/5
We come here every year for a family friendly 4th of July celebration. We love it!
- 5/5
Great experience. Very clean and friend staff.
- 5/5
To my delight, I received a complimentary upgrade to a beautiful suite, which made the celebration feel even more luxurious. As an added bonus, we were given two drink vouchers, which we enjoyed while soaking in the relaxing atmosphere. The highlight of the stay? Definitely the pool. It was serene, well-maintained, and the perfect spot to unwind and enjoy the Texas sun. Highly recommend for anyone looking to treat themselves — even if just for a night!
- 5/5
Great location and staff were great. When we checked in we didn’t get any instructions on where to find amenities or our room. Other than that our stay was great. All the staff were friendly and helpful and our room was always clean. Definitely would stay here again while in town for business.
- 5/5
Love the experience at this hotel. It is very beautiful and comfortable. Would recommend
- 5/5
Great Hotel
- 5/5
Great Experience. Friendly and always wanting to help. Positive attitudes