Wyndham Houston Hobby Airport

It’s was good I didn’t like the fact of having to put down a deposit

The rooms were clean but the pools were not in working conditions. We were sent to another hotel to use the outdoor pool but the hot tub was broken and full of moss and old stinky water. The pool was full of bugs and not maintained

Good

Great night sleep

Other then the hotel looking rundown it was a good stay and the beds were amazing.

Bad

The property is clean and quite

Superb

I didn't have breakfast there. Staff was ok/friendly. But understaffed. Room smelled terrible due to an ancient moldy air conditioning system. Hallway carpets were filthy. Main entrance doorway was blocked by a large luggage cart. The receptionist gave me one key, which didn't work. By the time I got back to the lobby with my luggage there was a long line with just one receptionist. It took 10 minutes to get to the receptionist so I could get a working key.

I didn't have breakfast there. Staff was ok/friendly. But understaffed. Room smelled terrible due to an ancient moldy air conditioning system. Hallway carpets were filthy. Main entrance doorway was blocked by a large luggage cart. The receptionist gave me one key, which didn't work. By the time I got back to the lobby with my luggage there was a long line with just one receptionist. It took 10 minutes to get to the receptionist so I could get a working key.

The bathroom xfan was so loud

No mention of additional funds needed for check in also unable to process cashapp chime Venmo Apple Pay or anything like that

Carpet in hallways very dirty. Elevator very dirty

Carpet in hallways very dirty. Elevator very dirty

No breakfast NA

No breakfast NA

Poor

This property is horrible. Completely false advertisement. I would like a refund.

This property is horrible. Completely false advertisement. I would like a refund.

Quite

The room was hot even with the AC on 65 like the air wasn't blowing good at all

Very friendly and nice The room was hot even with the AC on 65 like the air wasn't blowing good at all

Passable

Bad

Their web app booked me based on the wrong airport. I landed at Bush and looked for a hotel with shuttle service as I had no car. When the error was discovered, they refused to cancel the booking.

No breakfast in premises. They shuttled you to another hotel.

The hotel is ran down. All the bath tubs are peeling or missing paint or pieces of the tub. The carpets in the rooms are filthy and old and dated. This hallways are old and dated the wallpaper is peeling its stains along the walls its holes in drywall.

shuttle service no computer in lobby. Older somewhat dirty lobby

shuttle service no computer in lobby. Older somewhat dirty lobby

The breakfast was not at the hotel. They had to shuttle bus you to another site to eat. I never heard of this .

Close to the airport Disrepair in many areas. Parking lot, parking garage. Interior and exterior of the building is in disrepair and rundown.

Close to the airport Disrepair in many areas. Parking lot, parking garage. Interior and exterior of the building is in disrepair and rundown.

The tub kept over filling for whatever reason..

Their web app booked me based on the wrong airport. I landed at Bush and looked for a hotel with shuttle service as I had no car. When the error was discovered, they refused to cancel the booking.

Exceptional

Exceptional

they charged me $200 for a deposit for extending my stay the room is not clean and the toilet was clogged and no one would come and help me you have to have breakfast at another hotel the overall experience sucked and left me broke and they charged 30 ove

Not a good location we stayed here to have close access to the airport and they had huge roaches on the wall when we woke up

Old property. Room was an 8 but no microwave. Did have a Krueg. The hall, lobby and elevator rugs really needed cleaning. There had been a resturant which opens to the lobby. It should have been a better partitioned. The big foyer made the place look abandoned. This is a place to stay if u want to get in and out of Hobby airport quickly. I did not feel unsafe. Limited decent food in the area.

This place is a DUMP!! The bathroom door does not shut, some of the lights do not work. One elevator was broken. New carpeting is needed inside the room and in the hallways. One side of the hotel faces the street and is noisy.

Bad

Area view

Was never take care of the issue with my room been super hot ac wasn't working and never got a response had to go downstairs and they switch me also try to add a extra nigth and haven't get a response Area view

It was close to the Airport The hotel is very dated carpet soiled looks like they put bandage instead of replacing i booked there in platt or free breakfast not on site must be shuttled and has a 3 hour window 6-9

It was close to the Airport The hotel is very dated carpet soiled looks like they put bandage instead of replacing i booked there in platt or free breakfast not on site must be shuttled and has a 3 hour window 6-9

Very good

Everything couldn’t shower

Front door to entrance not working... Bring your water or sodas, for they charge a lot. Staff was friendly.

Cleanliness of the room and the amenities. Breakfast was mentioned but wasn't there. Also the hallway carpet needs deep carpet cleaning. Feels like mud smell in the entire aisle area .

The location was convenient for where I needed to be Needs better parking. The staff could be a little better and when you afk got a request they should be able to accommodate them.

The location was convenient for where I needed to be Needs better parking. The staff could be a little better and when you afk got a request they should be able to accommodate them.

Cleanliness of the room and the amenities. Breakfast was mentioned but wasn't there. Also the hallway carpet needs deep carpet cleaning. Feels like mud smell in the entire aisle area .

Good

Pool was closed, breakfast available at another hotel, staff was confused on questions about property, cleaning staff tried to walk in without knocking. Parking lot small.

Garage parking lot door to the hotel was locked can tell it has been locked for long time possibly months! Have to walk around to the front door. Dark and not safe !

Garage parking lot door to the hotel was locked can tell it has been locked for long time possibly months! Have to walk around to the front door. Dark and not safe !

Sheets had stains. Rooms outdated.

Staff was friendly shuttle to the airport was great.

Exceptional

The room was not clean

The carpet was dirty with stains everywhere and not just little stains. Ithe room was not clean. The room was not clean

Exceptional

They sent me to the wrong location. Also kept taking money off of my card Didn’t try to fix the problem. Manager is never there.

They canceled our reservation upon arrival and said they were over booked

Great place to stay with a friendly staff. The dinning area was closed but they still shuttled us to a near by hotel for the complementary breakfast and a free shuttle to the airport.

Breakfast was a shuttle to another hotel and the shuttle was broken. Was told I could walk (down a street under construction) or call an Uber. Wallpaper was peeling off the walls in the halls. Water backed up in the shower. There was no soap, only shampoo and lotion. The room was really clean. The bed was clean and I slept great. There was some jet noise, but I live near an airport and it did not bother me. The air conditioner worked great. The hotel requires a $100 deposit at check in. It is "returned" at check out which could take 3-4 days to process. To sum it up, the facilities are in need of an update. The morning staff is not friendly. The room is mostly great. You get what you pay for.

Restaurant has not been open for several years. Staff was not helpful. Not only were they out of extra toothbrush/toothpaste - but they were not able to give recommendations as to where to (locally) shop, etc…

A first-rate experience.

Hot tub not working, no breakfast at site, had to be shuttled to breakfast. These should have been noted on the website that they were under constitution.

Yes its great

The room was clean but the property needs work. The door to the room was hard to open.

Our hotel room was nice. We enjoyed the hotel room. That said, the rest of the hotel seems to be in major disrepair. Walking around the first floor felt at times like walking in and abandoned area. The hallways show evident wear and tear going to the room. Only other minor issue is that the hotel room comes with a coffee maker but no coffee and you have to go downstairs to get coffee from the lobby. Again it seems like the hotel is just in need of some TLC.

The staff were very friendly. The beds were comfortable. There was no bar soap or body soap in the room. There was no coffee in the room. The pool and hot tub were closed and could not be used.

There is also a sign at the desk that they do not take any prepaid cards including PayPal, Venmo, or cashap. A $100 deposit is also required and if you refuse to pay it you will not be refunded for the room nor will you be allowed to check in.

I liked the rooms were clean on arrival, overall clean hotel. The was closed my entire stay due to clean of pool however it was never cleaned. My room was not cleaned once throughout my stay and trash filled up along with dirty towels. The parking garage was dirty and a lot of customers were smoking Marijuana inside and outside of the hotel. You can smell it in the hallways, elevator and as soon as you walked out side and parking garage. Not a family oriented hotel, at least as per the days I stayed.

The location was near the airport. The staff was friendly and helpful. The breakfast was at some other hotel.

The rooms were exactly like they were pictured on line. The lobby was nice and clean! I didn’t like that there wasn’t a microwave in the room. You also have to eat breakfast at another hotel. The pool area and hot tub area wasn’t operable and the hallway carpet was dirty! The breakfast had rotten apples on the buffet. They needed to be thrown away!

All was ok Na

The paint in the tub was peeling everywhere

Breakfast not included. Very dated hotel, inside and outside. No hair dryer, no shampoo, small towels. Airport shuttle drivers were wonderful.

I liked the fact that it was very close to the airport I did not like the hostess talking on her phone the entire time durning check in and check out. Im not talking about dealing with customers. Using your work hours to have personal phone calls, while dealing with customers is completely out of line. The hotel smelled like marijuana from the front desk all the way to the 4th floor where I stayed. Getting out of my car in the parking lot, the unmistakable sound of gun shots let me know i definitely choose the wrong hotel. Finally, why have a sign for breakfast in the morning when there was none, asking for a friend.

Room was clean but the exterior was bad

Looked like it was still under renovation, had to take shuttle to another hotel for breakfast, and both elevators were down.

great

100.00 deposit, for 2 star hotel. And you can't extend your room for another night. You have to pay an additional 100.00 deposit Changed room 3 times Radio sound in ceiling and dirty sheets

Parking good

Property needs a good overall cleaning but at least it’s close to airport

Don’t be deceive the airport shoveled does not go 24 hours a day

Very careless and too dirty carpets

The room was nice for the price we paid but i’d suggest bringing your own towels because they weren’t able to provide any for two days

Did not use shuttle, dated room, shower and amenities .

Everything was super clean and comfortable

The clerk in the front desk said my room was not available. And refused to check on my room! He said because it was booked through 3rd party they were not required to hold my ROOM! He was a total jerk

Na

Na

Most importantly the staff and rooms were great... Unfortunately, there is no restaurant, breakfast or coffee in the rooms that I'mI was in like it stated in the advertisment. Also, one day there was no shuttle to the airport in the early morning so I had to take an Uber, which actually turned out to be really enjoyable so I will put that in the category of, "funny how things work out" . At any rate, I still gave it 4 stars because of the staff and rooms being so nice.

Most importantly the staff and rooms were great... Unfortunately, there is no restaurant, breakfast or coffee in the rooms that I'mI was in like it stated in the advertisment. Also, one day there was no shuttle to the airport in the early morning so I had to take an Uber, which actually turned out to be really enjoyable so I will put that in the category of, "funny how things work out" . At any rate, I still gave it 4 stars because of the staff and rooms being so nice.

The photos listed online are probably close to 10 years ago. We booked this hotel because it stated it had a restaurant on-site and the photos showed the hotel to be of usual Wyndham accommodations. When we walked in, it looked like the hotel was under renovations as wallpaper was coming off the walls, one of two elevators was out of service and the restaurant was closed up. Breakfast was only offered offsite. The rooms themselves were clean but severely rundown. The wallpaper was coming off the walls in the bathroom and the ceiling had openings in the ceiling tiles. I felt bamboozled upon checking in. The hotel smells musty and overall, unsafe. The highlight was the complimentary airport shuttle. Do not stay here. Hotels.com needs to remove this hotel from their website.

The photos listed online are probably close to 10 years ago. We booked this hotel because it stated it had a restaurant on-site and the photos showed the hotel to be of usual Wyndham accommodations. When we walked in, it looked like the hotel was under renovations as wallpaper was coming off the walls, one of two elevators was out of service and the restaurant was closed up. Breakfast was only offered offsite. The rooms themselves were clean but severely rundown. The wallpaper was coming off the walls in the bathroom and the ceiling had openings in the ceiling tiles. I felt bamboozled upon checking in. The hotel smells musty and overall, unsafe. The highlight was the complimentary airport shuttle. Do not stay here. Hotels.com needs to remove this hotel from their website.

They charged me for not staying despite they are the ones who did not have a shuttle to airport as they initially claimed

They charged me for not staying despite they are the ones who did not have a shuttle to airport as they initially claimed

Turn away

Turn away

There was a 100 dollar deposit I was not aware of. Second, airport shuttle is not available 24hrs and only operates after 4am. No I did not wait to see if the driver arrived at 4am, had a 5am flight so not taking that risk. Room was nice

There was a 100 dollar deposit I was not aware of. Second, airport shuttle is not available 24hrs and only operates after 4am. No I did not wait to see if the driver arrived at 4am, had a 5am flight so not taking that risk. Room was nice

No and parking was good

No and parking was good

Great front desk staff and housekeeping.

Great front desk staff and housekeeping.

Room was in good condition. Breakfast wasn't in this hotel. Room key kept not working, staff was decently friendly very close to airport

Room was in good condition. Breakfast wasn't in this hotel. Room key kept not working, staff was decently friendly very close to airport

The hotel staff / clerk was very courteous as we checked in. The room was ok. 2 light bulbs were burned out and the night clerk couldn't find any.The breakfast wasnt in the hotel. They did have a shuttle that took you to another hotel to get it but it wasn't really worth it.

The hotel staff / clerk was very courteous as we checked in. The room was ok. 2 light bulbs were burned out and the night clerk couldn't find any.The breakfast wasnt in the hotel. They did have a shuttle that took you to another hotel to get it but it wasn't really worth it.

Only stayed a short while to catch a flight, but the room was clean and the front desk staff were very friendly. I would stay there again.

Only stayed a short while to catch a flight, but the room was clean and the front desk staff were very friendly. I would stay there again.

Good

Good

This place was so ran down. The whole hotel smelled of mildew. The showers had hair in it, blankets had hair on it. I’m bald so I know it wasn’t mines.

This place was so ran down. The whole hotel smelled of mildew. The showers had hair in it, blankets had hair on it. I’m bald so I know it wasn’t mines.

This hotel was the worst hotel I have ever stayed in. The hotel is run down. It looks and feels like a cheap motel. The wall paper is stapled and taped to the wall. The hotel smells like mold. There was bugs on the beds. I have photos and videos. It was my most horrible experience in a hotel. There is homeless in the area. It did not feel safe. We were traveling alone, my aunt and me. I don’t recommend this hotel. Or BOOKING WITH EXPEDIA. YOU WILL NOT BE HELPED BECAUSE YOU BOOKED WIRH A THIRD PARTY.

This hotel was the worst hotel I have ever stayed in. The hotel is run down. It looks and feels like a cheap motel. The wall paper is stapled and taped to the wall. The hotel smells like mold. There was bugs on the beds. I have photos and videos. It was my most horrible experience in a hotel. There is homeless in the area. It did not feel safe. We were traveling alone, my aunt and me. I don’t recommend this hotel. Or BOOKING WITH EXPEDIA. YOU WILL NOT BE HELPED BECAUSE YOU BOOKED WIRH A THIRD PARTY.

Hotel is run down, no smoke alarm in the room, stains on carpets & walls, AC in room didn't chill the room well. Beautiful pool though!

Hotel is run down, no smoke alarm in the room, stains on carpets & walls, AC in room didn't chill the room well. Beautiful pool though!

Not charge that $100 dollars for if you mess anything up and the customer isn’t told that you will have to pay that and no coffe for the coffe pot in the room but ya it was an ok stay but not for the price

Not charge that $100 dollars for if you mess anything up and the customer isn’t told that you will have to pay that and no coffe for the coffe pot in the room but ya it was an ok stay but not for the price

The staff was rude at check in. The rooms stank. This location did not live up to the Wyndham name by a long shot.

The staff was rude at check in. The rooms stank. This location did not live up to the Wyndham name by a long shot.

Great location and amenities !

Great location and amenities !

Yes

Yes

Everything was perfect and the people are very helpful.

Everything was perfect and the people are very helpful.

No breakfast or coffee in the room. Slow shuttle. Pool and hot tub closed. Was told by staff not to go outside after dark, it's not safe.

No breakfast or coffee in the room. Slow shuttle. Pool and hot tub closed. Was told by staff not to go outside after dark, it's not safe.

There was no breakfast.

There was no breakfast.

I booked at here 2 month early. It just 10 mins after I booking, I find I enter wrong date. I immediately call Expedia customer service, Tell agent I enter wrong date, I want to change to one day early from Nov. 30 -Dec. 01 to Nov. 29-Nov 30, 2025. I even tell Expedia again I can pay some money for this change. But both Expedia and hotel nobody help me, after one week, I received a email from Expedia "tell me hotel don't agree for this change". finally I seat in Houston HOU airport overnight.

I booked at here 2 month early. It just 10 mins after I booking, I find I enter wrong date. I immediately call Expedia customer service, Tell agent I enter wrong date, I want to change to one day early from Nov. 30 -Dec. 01 to Nov. 29-Nov 30, 2025. I even tell Expedia again I can pay some money for this change. But both Expedia and hotel nobody help me, after one week, I received a email from Expedia "tell me hotel don't agree for this change". finally I seat in Houston HOU airport overnight.

Room was amazing. Front desk lady wasn't very friendly. Also had to put $100 deposit to stay, which isn't mentioned on hotels.com website. After inspection we did receive deposit back. I also video recorded room at check in and when we left. Restaurant is not open.

Room was amazing. Front desk lady wasn't very friendly. Also had to put $100 deposit to stay, which isn't mentioned on hotels.com website. After inspection we did receive deposit back. I also video recorded room at check in and when we left. Restaurant is not open.

Amenities - No Coffee pods throughout the stay / No breakfast on premises

Amenities - No Coffee pods throughout the stay / No breakfast on premises

Not a great stay.

Not a great stay.

Wallpaper appezred to coming off the wall

Wallpaper appezred to coming off the wall

Good transport to airport. No breakfast/guests were to be bussed to a different hotel. Out of coffee pods for the rooms. The young woman at the front desk was lovely and gave me a tea bag from her lunch. Floor in my room looked dirty.

Good transport to airport. No breakfast/guests were to be bussed to a different hotel. Out of coffee pods for the rooms. The young woman at the front desk was lovely and gave me a tea bag from her lunch. Floor in my room looked dirty.

Do not stay here. When we got to the hotel, no one mentioned to us at check-in that there was no hot water and that no one would be able to come fix it until the next day. In addition to that, the hotel was rundown, never had coffee for guests at the front, and was just in a general state of disrepair. Some of the staff were very pleasant, but others acted like we were an inconvenience. I contacted hotels.com to get a refund, but all I got was a $25 credit. I contacted the hotel management, and they basically told me to shove it since I hadn’t booked through them. Save yourself an uncomfortable experience and book another place.

Do not stay here. When we got to the hotel, no one mentioned to us at check-in that there was no hot water and that no one would be able to come fix it until the next day. In addition to that, the hotel was rundown, never had coffee for guests at the front, and was just in a general state of disrepair. Some of the staff were very pleasant, but others acted like we were an inconvenience. I contacted hotels.com to get a refund, but all I got was a $25 credit. I contacted the hotel management, and they basically told me to shove it since I hadn’t booked through them. Save yourself an uncomfortable experience and book another place.

Not enough parking Doors locked and very difficult to get in. Front man forgot made one of us wait for 30 minutes in lobby after they stepped out for snacks

Not enough parking Doors locked and very difficult to get in. Front man forgot made one of us wait for 30 minutes in lobby after they stepped out for snacks

Clean room

Clean room

The rooms are very unkempt. The wallpaper was lifting. There are weird plugs leading to weird outlets. The deposit is $100 and they don’t offer food or bar service. The water doesn’t get hot so be ready for a cold shower. I picked this hotel because it was next to the airport but I definitely regret it. I placed chairs in front of the door because I was afraid. When I woke up, housekeepers were at the door at 7am asking what time I was checking out. I said that I’d leave at 11:00am. Got downstairs and the shuttle wasn’t available. DO NOT STAY HERE.

The rooms are very unkempt. The wallpaper was lifting. There are weird plugs leading to weird outlets. The deposit is $100 and they don’t offer food or bar service. The water doesn’t get hot so be ready for a cold shower. I picked this hotel because it was next to the airport but I definitely regret it. I placed chairs in front of the door because I was afraid. When I woke up, housekeepers were at the door at 7am asking what time I was checking out. I said that I’d leave at 11:00am. Got downstairs and the shuttle wasn’t available. DO NOT STAY HERE.

Yes and spacious

Yes and spacious

Staff support lacking.

Staff support lacking.

The actual rooms are in decent shape but the building is a wreck. Old and outdated. Stuff falling off the walls. Pool out of service and it doesn’t say it on the website. Wouldn’t stay there again.

The actual rooms are in decent shape but the building is a wreck. Old and outdated. Stuff falling off the walls. Pool out of service and it doesn’t say it on the website. Wouldn’t stay there again.

Breakfast did not have any other milk options, fruit selections were few and coffee was warm not hot had to heat it in the microwave

Breakfast did not have any other milk options, fruit selections were few and coffee was warm not hot had to heat it in the microwave

There were no issues except that the room was a little chilly. Teice I turned on the heat but it shut off automatically after a while. I didnt go a third time because it was almost time to wake up from my short sleep. The gentleman who checked me out was very courteous and pleasant. The interaction was short but it stood out.Thank you sir.

There were no issues except that the room was a little chilly. Teice I turned on the heat but it shut off automatically after a while. I didnt go a third time because it was almost time to wake up from my short sleep. The gentleman who checked me out was very courteous and pleasant. The interaction was short but it stood out.Thank you sir.

Never cleaned room or gave towels

Never cleaned room or gave towels

One of the desk staff had a kitten that she'd rescued. She was holding it while she and the other employees worked. Cute, but so unprofessional. The next morning, the airport shuttle driver had decided he didn't feel well, so I had to take another ride share to HOU. That was the whole reason I stayed overnight before an early flight! No backup driver? Overall, it was clean, but the property needs a refresh.

One of the desk staff had a kitten that she'd rescued. She was holding it while she and the other employees worked. Cute, but so unprofessional. The next morning, the airport shuttle driver had decided he didn't feel well, so I had to take another ride share to HOU. That was the whole reason I stayed overnight before an early flight! No backup driver? Overall, it was clean, but the property needs a refresh.

Pool was closed for the weekend. Staff was friendly. Parking lot was dark. Need to be updated

Pool was closed for the weekend. Staff was friendly. Parking lot was dark. Need to be updated

Charged for "incidentals" even though it said nothing about this anywhere online. Elevator had strong weed smells that my children had to smell. Room was hot and dated, had to tie back the drapes to keep the air from going up the backside of the drape. Bedding was old Bathroom needed repairs and dirty in the corners. You can get breakfast,.for $21+ Or a late check out for $40!!? Overall, this place is the quality of a $70/night budget motel. NOT a Wyndham property. It's obvious they took over a run down building and slapped their plastic tarp name on the sign. Hight disappointed .

Charged for "incidentals" even though it said nothing about this anywhere online. Elevator had strong weed smells that my children had to smell. Room was hot and dated, had to tie back the drapes to keep the air from going up the backside of the drape. Bedding was old Bathroom needed repairs and dirty in the corners. You can get breakfast,.for $21+ Or a late check out for $40!!? Overall, this place is the quality of a $70/night budget motel. NOT a Wyndham property. It's obvious they took over a run down building and slapped their plastic tarp name on the sign. Hight disappointed .

it was super clean and love that, thanks Luis

it was super clean and love that, thanks Luis

Ok

Ok

Very comfortable

Very comfortable

Have housekeeping come in daily to clean and make the bed, but if I would have been there all day, there’s no way to let housekeeping Know you don’t want assistance or cleaning. Staff was kind, but parking is limited and they have a parking garage that’s like 2 stories, but doesn’t appear well maintained.

Have housekeeping come in daily to clean and make the bed, but if I would have been there all day, there’s no way to let housekeeping Know you don’t want assistance or cleaning. Staff was kind, but parking is limited and they have a parking garage that’s like 2 stories, but doesn’t appear well maintained.

The hotel was nasty, dirty and outdated. The front desk staff members were totally useless.

The hotel was nasty, dirty and outdated. The front desk staff members were totally useless.

The tub in the room was horribly resurfaced and it had an old basement smell. The wallpaper was held up by tape on the 4th floor. The employees were super friendly and helpful though.

The tub in the room was horribly resurfaced and it had an old basement smell. The wallpaper was held up by tape on the 4th floor. The employees were super friendly and helpful though.

The pictures and reviews it looked like a nice hotel. When we arrived the sliding door to enter the hotel was broke had to pry it open to get in. They charged me $100 to hold until check out, no where on the web site did it say there would be holding fee. The 1st room we got we could not get into the dead bolt was locked so we had to go back and get a new room. Then when we finally got a room. It is old and run down needs paint everywhere. The bathroom has rust all over the ceiling and the porcelain paint in the shower was all chipped. The “restaurant” was always closed and you could not use the pool they had the door chained shut. The best thing about this hotel was the cleaning staff very friendly! And the bed was comfortable.

The pictures and reviews it looked like a nice hotel. When we arrived the sliding door to enter the hotel was broke had to pry it open to get in. They charged me $100 to hold until check out, no where on the web site did it say there would be holding fee. The 1st room we got we could not get into the dead bolt was locked so we had to go back and get a new room. Then when we finally got a room. It is old and run down needs paint everywhere. The bathroom has rust all over the ceiling and the porcelain paint in the shower was all chipped. The “restaurant” was always closed and you could not use the pool they had the door chained shut. The best thing about this hotel was the cleaning staff very friendly! And the bed was comfortable.

The bed was comfortable and room was quiet

The bed was comfortable and room was quiet

Very disappointed.

Very disappointed.

Convenient to airport

Convenient to airport

Tx

Tx

Excellent service and friendly people.

Excellent service and friendly people.

I chose this hotel because it was close to the airport. It served the purpose no extras no-frills not even any chairs by the pool, but it was fine.

I chose this hotel because it was close to the airport. It served the purpose no extras no-frills not even any chairs by the pool, but it was fine.

Better soap options

Better soap options

I love the Wyndham!!! My second stay! Its mere minutes away from the airport, and downtown Houston.

I love the Wyndham!!! My second stay! Its mere minutes away from the airport, and downtown Houston.

This property is currently under construction. It has extensive water damage. Smells of mildew from water damage in walls. Do not clean room. Tub drain was clogged.

This property is currently under construction. It has extensive water damage. Smells of mildew from water damage in walls. Do not clean room. Tub drain was clogged.

The worst hotel insects in the room doors doesnt close

The worst hotel insects in the room doors doesnt close

I must say that this was a terrible stay, I was using the toilet and when I was done I proceeded to get up and I grab the help bar on the side to help me up due to my back problem and the bar collapsed and I fell.

I must say that this was a terrible stay, I was using the toilet and when I was done I proceeded to get up and I grab the help bar on the side to help me up due to my back problem and the bar collapsed and I fell.

The room had a musky smell to it, found ants in the restroom and floors weren’t cleaned well.

The room had a musky smell to it, found ants in the restroom and floors weren’t cleaned well.

No good

No good

The staff was friendly and over all the rooms were clean.

The staff was friendly and over all the rooms were clean.

There was only one staff member she exceeded expectation, but the area was bad, the hotel itself smelled and the room was dirty, pool was closed, no good room amenities it wasn’t pleasant at all

There was only one staff member she exceeded expectation, but the area was bad, the hotel itself smelled and the room was dirty, pool was closed, no good room amenities it wasn’t pleasant at all

Do not ever go to this hotel! The cancellation fees are js as expensive as the room... And they like to make u pay the deposit js to tell u they didn't receive the payment on their end. Meanwhile it money is already gone from ur card. I had to get the police down there to sort it out and that wasn't much help... They're scammers. Go anywhere but this hotel

Do not ever go to this hotel! The cancellation fees are js as expensive as the room... And they like to make u pay the deposit js to tell u they didn't receive the payment on their end. Meanwhile it money is already gone from ur card. I had to get the police down there to sort it out and that wasn't much help... They're scammers. Go anywhere but this hotel

Would of been nice to k ow the hotel was u der construction when booking

Would of been nice to k ow the hotel was u der construction when booking

I hesited to book after poor reviews but staff at checking was very nice lady. But inside the room smell like wet carpet , we couldn’t breathe. Everything was already close at 8 pm no food served or lounge as it described on website. And we just landed at airport we needed dinner

I hesited to book after poor reviews but staff at checking was very nice lady. But inside the room smell like wet carpet , we couldn’t breathe. Everything was already close at 8 pm no food served or lounge as it described on website. And we just landed at airport we needed dinner

Pool was close, as was the bar and kitchen. Room smelled moldy as did the carpet. Hallways were unattended for the ceiling tiles were falling down. Overall cleanliness was totally lacking and unsatisfactory. The shuttle driver never showed up to take me a sister hotel so I could eat and use their pool. Very disappointed with the hotel. The csr at check in was excellent. That’s the only good thing about my entire experience that was positive.

Pool was close, as was the bar and kitchen. Room smelled moldy as did the carpet. Hallways were unattended for the ceiling tiles were falling down. Overall cleanliness was totally lacking and unsatisfactory. The shuttle driver never showed up to take me a sister hotel so I could eat and use their pool. Very disappointed with the hotel. The csr at check in was excellent. That’s the only good thing about my entire experience that was positive.

Recently changed company. The continental breakfast did not have much to offer. The area is not that great unfortunately my stayed ended with finding my car with a broken glass. The cameras were cover with some kind plastic. The front desk was notified and only the cops were called. Also, the housekeeper was alone and came around to the room around 3 in the afternoon. I would definitely suggest other hotels further from this area.

Recently changed company. The continental breakfast did not have much to offer. The area is not that great unfortunately my stayed ended with finding my car with a broken glass. The cameras were cover with some kind plastic. The front desk was notified and only the cops were called. Also, the housekeeper was alone and came around to the room around 3 in the afternoon. I would definitely suggest other hotels further from this area.

Easy check in, clean, shuttle to airport was great

Easy check in, clean, shuttle to airport was great

Loud kids crying and screeming past midnight , our room smelled of musk & dirt. The bathroom had limited amenities. Down stairs bathroom was a long walk from elevator due to the onea next to check in they would not open for guest. Bed was OK woke up sore and unrested.

Loud kids crying and screeming past midnight , our room smelled of musk & dirt. The bathroom had limited amenities. Down stairs bathroom was a long walk from elevator due to the onea next to check in they would not open for guest. Bed was OK woke up sore and unrested.

Everything was great thank you guys

Everything was great thank you guys

Strange smell in the halls but overall was a pleasant stay. Only needed some sleep before flight. Price was fair for what I need the stay for. Shuttle got me to airport on time and driver was super sweet

Strange smell in the halls but overall was a pleasant stay. Only needed some sleep before flight. Price was fair for what I need the stay for. Shuttle got me to airport on time and driver was super sweet

The hall way smelled like old water and the bath tub was piling paint the bar had hot beer and all the had for food was chicken tenders i went to the double tree to eat and have some beers

The hall way smelled like old water and the bath tub was piling paint the bar had hot beer and all the had for food was chicken tenders i went to the double tree to eat and have some beers

The room was very nice & very clean! The lady at the front desk, was rude, extremely unfriendly and unprofessional. The gentleman in the morning was very helpful and nice. The outside of the hotel could use some renovations and cleaned up a bit. We only stued overnight to be closer to the airport, we had an early flight.

The room was very nice & very clean! The lady at the front desk, was rude, extremely unfriendly and unprofessional. The gentleman in the morning was very helpful and nice. The outside of the hotel could use some renovations and cleaned up a bit. We only stued overnight to be closer to the airport, we had an early flight.

Nothing like the pics. Really run down. Clerk was laying on couch in lobby eating chips. Felt kinda unsafe going to your vehicle. Clerk didn’t know much about area and wasn’t helpful

Staff was nice and fast. Room was clean. They need to resurface the bathroom but still a nice stay

Staff too slow and wasn’t knowledgeable about third party apps

Expensive for what you get

Everything

I had a cancelled flight and this hotel for great for overnight. Room was very clean and updated and the property itself is nice. Although I didn't see much of the property due to coming in late and leaving very early, what I did see, I would stay here again.

Staff was

Peoperty needs upgrading! Hallways are super hot feels humid, front desk need to be more professional.

y

You get what you pay for, I guess. It was definitely better than spending 12 hours in the Houston airport. The front desk staff was short on the phone but nice in person. Felt clean enough to shower and sleep. The outside looks a little rough. The airport shuttle driver was nice and quick!

When I approach the staff most of the staff said they would see if they could get me in a different location however failed to do so and that all their other locations were booked I ended up spending three days with no amenities and no one even approach the manager with my issue nor did I receive a call from them Obviously they were not concerned and we’re just in to grab the money although they grossly misrepresented their hotel and the amenities offered If I had known the condition as well as the amenities were lacking as they were I would’ve stayed in a much less expensive hotel during my stay personally I want a full refund just because of the inconvenience and the misrepresentation

Sketchy

Made the reservation the day of arrival so felt no need to ask for a refundable rate. No where on the booking site did the hotel indicate that it was under renovation & construction and there was no hotel signage out in front of the hotel. If I had known, never would have booked the hotel. The hotel should disclose in their booking engines that the hotel is under renovation. They charged me even though I did not stay to check in. I know that I did not ask for a refundable rate but as I was on my way, and if they had disclosed the hotel was under renovation, I wouldn’t have booked. They refused to offer a refund. Will never stay in another Wyndham brand hotel due to their poor communication. The condition of the hotel should be noted in their description on the hotels.com site.

The room was fine, bedding was clean, felt safe while in the facility. Building was run down and either badly damaged or under construction.

Management is non-responsive, flippant and not accomodating. Also forget vending food if you slide in after hours. Not even a vending machine in sight.

The stay was good and convenient for my location traveling to.

Affordable room for the night

Staff rude

Booked under Wyndham and staff says Wyndham but building and signs all say Holiday Inn. Looks a lot more rundown than the pictures. Rooms have a funny smell. Our room keys stopped working everytime we left our room. They gave us the spiel on keeping them away from cell phones, we made sure to keep them away from any and all things that would de-magnetize them and they still had to be re-programmed every time. Imagine carrying everything to your room to have to stand outside of it while someone runs downstairs to get your key fixed when you have been gone for 15 hrs. There is a $100 incidental fee that is held on your card that is not mentioned anywhere in the reservation until you arrive at check-in. This is in addition to your reservation fees and charges. You get it back after you check out, but would be nice to know about it prior to arrival so arrangements can be made. Won’t stay here again, but I guess it served its purpose for this trip.

Not as the website described. Was given a room that still someone’s belongings in it.

The first room I was given wasn’t cleaned. There was an empty pizza box on the table, a trash can full of trash, and a dirty towel in the bathroom. They switched my room and it smelled like an ashtray making me think the previous people had smoked in there. Then I found two roaches in there during my stay. The upside is the shower pressure was good and the shuttle to and from the airport was quick. It was tolerable for a single night. Not well managed though.

Clean, comfortable, polite, accommodating, great amenities, great location, affordable.

They double charged me for the deposit. At check in I used my credit card to secure the deposit. However, hours later my debit card used at booking was then charged the same deposit amount. The lady at check in was rude and more concerned about her phone call than being attentive to guest.

room was perfect staff rude and dining area closed 2 weeks later they still have hold for deposit on my room

Hotel was not clean . I was greeted by roaches on the bed and wall.

Filthy and run down

When I called the airport shuttle to pick me up the man that was in the front desk was rude and they ended up picking me up late. When I got to the hotel the man was very dismissive and raised his voice at me with a mean look because I didn’t understand what he was saying. The room we got wasn’t clean and looked outdated.

Not like pictures at all

Horrible estaba repleto de cucarachas el hotel en el baño y en la alfombra. Trate de subir las fotos pero no me deja la pagina

the staff very bad the rooms smell and the food area was all dirty and smell the room was not clean right and the bed sheets have hair and dirty like they dont replace it before bad place dont go there

Old and smelt of mold

good

The hotel smelled stale and old. My room smelled the same. It seemed dark and musty. Shower had no hot water the next morning.

Had a lot of water damage, lots of mold and mildew, the staff does not care, because you have booked through Expedia and they are guaranteed money and a consumer cannot get Expedia on a phone and if it is a complaint it takes the days to get in contact with you. Expedia is a THEFT in my opium

Very clean quiet

They where rude and disrespectful and they had roaches crawling on floor the hallways was stank they had leakage from ceiling they don’t warn u about the deposit online.

The food was only priced as a buffet. I eat very little at breakfast, so $18.00 for it was crazy. They did have free coffee at the front, that was nice. The in-room coffee/cups weren't restocked for me on our 3 days there. They had a bar listed there and yes there was one, but they had 1 beer or none for most of the beer they offered. The wine was a really cheap brand, and they charged for 1 glass as much as the whole bottle would cost. No merlot, and only enough for maybe 1 or 2 glasses of red and white left. We were there on a Wednesday - Sunday, when do they restock? But they acted like that's normal to have nothing to offer. I didn't ask for any hard liquor. I just bought some wine at the store. The room itself was clean and comfortable enough. The hot water was great, but the tub was peeling and no amount of fixing the shower curtain could keep the water from flooding the bathroom floor. So, one towel was always used for mopping up the floor.

The lobby looks beautiful- but once you get on the elevator you’re greeted with moldy smells, filthy carpets, and things that don’t work.

I didnt like the service we needed to make some last minute changes and they didnt want to

Staff and cleaners were very nice and polite. The pictures online do not look like hotel. Pool was not clean and bugs were in our room….. there seemed to have been water leaks in the hotel as on every floor there was a humidifier and water damages inside and outside the rooms. It was very close to the hobby airport. Don’t get confused from which airport you are travelling to.

Very poor service

They were nice and very helpful.

Hotel has water damage there is humidity and it smells bad we got it because it had pool and jacuzzi they were green front desk personal were rude not an enjoyable experience at all specially with my special needs son we left after one night stay even if don’t get a refund for the second night

Poor AC and there are too many beds in the room

nice place .. good location

The property didn’t have a pool!!! Very low alcohol choices at bar breakfast was over too early there was a dead roach in the tub I killed the first roach in the bathroom water wasn’t getting hot in the shower there was a foul odor of mildew the condition was bad but the people were nice

Nothing and I would absoultly never stay there again

I would not recommend this hotel as it’s in poor condition for a 3-star hotel option. The whole hotel has a damp smell. The safety lock on our room was missing, and the ice bucket was missing as well. In the gym, the wall mirror in the weight room is missing. One of the lights in the bathroom wasn’t working, the bath faucet was loose, and gross blood-like stains on the carpet outside our room. We tried to book the airport shuttle for the morning but they said to just come down 10 mins before we wanted to leave. Therefore, we had to wait a very long time for the front desk staff to acknowledge us in the morning and even longer for the airport shuttle to arrive - we ended up taking an Uber.

We booked it because it had a pool listed and a restaurant. When we arrived we were told the pool was "inoperable" and the restaurant was closed. The hotel was in poor condition. The room condition was fair but found bugs in the hallway. It smelled like wet rotting rug. We did contact the hotel itself and we're supposed to get a call back but never did. We always use Holiday Inn for the name brand and never have seen a property like this. They should have their name revoked. Not sure what they are waiting for!!!

The pool was green, the place smelled, the carpet was disgusting, the bed was not clean. We left and went to the Marriott it was so disgusting.

We were disappointed with a limited bar selection. Found out that the Hilton Garden Hotel hwas very nice and well equipped. It eas close by so, we walked to it. Other than that, the rooms are spacious and the updates are nice.

The bed was comfortable but the hotel in general was dirty, rundown and reeked of cigarette smoke. There was powder on the bathroom floor and a cockroach on the bathroom floor. I would never stay at this Holiday Inn again. The front desk staff was very unfriendly.

The front doors did not open automatically, the clerk saw that I had my hands full and just mimicked me to pry them open, when I did, I was instructed to close them again. The outside of the building had a roof corner at the entrace that was ripping off. Parking was limited, there was construction equipment and a dumpster where there is supposed to be parking. The outside of the hotel gave me the impression that the hotel was out of business because of the lack of cleanliness and lighting. The elevator door was being held together by duct tape. The carpet in the hall way outside of my room was very worn out. The restroom had closet doors for doors so there was a slit in the middle where the doors meet that did now allow for full privacy. The tub was repainted but the paint was coming off, it gave me the impression that it was dirty because it was peeling.

musty, bathtub was worn and complete hotel needs cleaned and updated.

Coopetative staff

I like the fact the hotel staff was very professional. The property was mostly clean, and the fact I was able to get to and from the airport very quickly.

1st of all we arrived extremely late due to lost of construction was told on the phone our reservation would be canceled called again and was told ok come in. When we got there the hotel smelled like smoke, wet & just dirty. The room had riches in the shower & RR called reception they never answered. The 5th floor has fans trying to dry the walls that have water marks and carpets were moldy and smelled horrible! Will never stay here again! It was almost 2am & I was looking for other hotels but no luck. If I would have known never would have stayed there. Then still got charged another $50 who knows for what!

1st of all we arrived extremely late due to lost of construction was told on the phone our reservation would be canceled called again and was told ok come in. When we got there the hotel smelled like smoke, wet & just dirty. The room had riches in the shower & RR called reception they never answered. The 5th floor has fans trying to dry the walls that have water marks and carpets were moldy and smelled horrible! Will never stay here again! It was almost 2am & I was looking for other hotels but no luck. If I would have known never would have stayed there. Then still got charged another $50 who knows for what!

Hurricane hit the early morning after my first of three nights stay… rain was coming in the room was moved, no electricity, no food or drink - all due to the weather which is understandable. Near 12 noon once the rain slacked up we checked out in hopes to find food/water in speaking to front desk i was told I had to contact hotel.com for refund of other two nights in which was DENIED! After several phone calls the decision remained the same.

No question

Smelled of mold cigarettes poor front desk service very dissatisfied

On 5th floor as soon get off elevator horrible smell, roof looked like water damage, there was tree like growing thru it.

The property is under kept and has the smell of mold.

We had a reservation, fly into the city and drive to the hotel ONLY to find out it was closed due to the inclement weather. (Which is understandable) However, I never received notice of the hotel closure either from hotel or booking site. I literally had no hotel room. All the surrounding hotels were either booked or closed. I am extremely disappointed that I wasn’t at least notified. I will think twice before staying at this hotel chain again.

I wouldnt know, i couldnt stay due tonthe hirricane and was promised a refund which i never received

The carpets smelled very musty & main hallway carpets were wet. But my room was comfy, clean & quiet. The pool was filthy. I imagine this is because of the recent hurricane. The cost of the room was $200 a night w/ no free breakfast & 1 roll of toilet paper, so that was surprising to me. There was a lady that worked the desk who made me feel like I was a huge burden because my room key stopped working. I had to go back 3 x to get a key that worked. The entrance doors weren’t opening either. Overall for the price I feel that I overpaid & wish there was more offered for the price.

Slow water flow in the bathroom sink of our room. Pool was dirty, No towels available in the finetss room and no Disinfectant spray to wipe down the workout equipment. All this was told to staff and they did nothing to remedy the immediate issues. Staff did not replace sanitizer nor add towels to the fitness even after it was told to them. All this was

Hotel is quite rundown and breakfast is almost nonexistent. The place smells bad and is understaffed. Room itself was ok