Studio 6 Houston, TX - Westchase
About Studio 6 Houston, TX - Westchase
This hotel is 6.8 mi from the Galleria Shopping Center in Houston, Texas. Studio 6 Extended Stay Houston, TX - Westchase has guest rooms with a seating area and a flat-screen TV. A refrigerator and a microwave are provided. Free WiFi and a work desk are available in each room. Houston Astros baseball games at Minute Maid Park are within 25 minutes’ drive. NRG Stadium and the Medical Center are within a 20-minute drive, while William P. Hobby Airport is 29 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests expressing satisfaction with the location and friendly staff, but also raising concerns about cleanliness, maintenance, and noise. Many guests reported issues with dirty carpets, stained furniture, and unclean bathrooms, as well as problems with the air conditioning, plumbing, and Wi-Fi. Some guests also complained about noise from other guests and traffic.
- Convenient location
- Friendly and helpful staff
- Dirty and stained carpets and furniture
- Unclean bathrooms and maintenance issues
- 5/5
I know the property was having some renovations but this was not a problem or interference for the guests.
- 1/5
Stayed here 2 years ago and it was great. But our recent trip was awful. No amenities. The first time we stayed there was breakfast and general hotel amenities like shampoos and soap. This trip no breakfast, no toiletries, and had to ask for toilet paper. The first night of our stay we didn't sleep much due to excessively noisy air conditioner unit and refrigerator and an unidentified source of other noise. Very noisy. Impossible to sleep. They moved us to a different room thankfully. Our second room had the smoke alarm go off at 4:30 - 5 AM Saturday while we slept. We thought the hotel was on fire. But no, it was only going off in our room and there was no smoke or anything. The person at the service desk was oblivious though the sound carried all the way up front and had to have woken up everyone in rooms near us. The clerk didn't care, so I had to pull and deactivate the alarm in our room. Not hard but it seems like something staff should be concerned about and would want to investigate in their own interest. There was no offer to accommodate our inconvenience at being woken up for more poorly maintained equipment in the hotel. Both rooms were infested with little flies, possibly fleas. It was gross. We only needed somewhere to sleep a few hours for 3 nights and we couldn't get that 2 of the 3 nights. No customer service. No toiletries. No way to sleep through the night. No reason to stay here ever again.
- 3/5
Clean rooms but not very many amenities
- 3/5
So so motel ,but the area is rough
- 3/5
It's not bad for the area
- 3/5
Good rooms and nice beds
- 3/5
Super clean and nice room
- 4/5
Very good
- 2.5/5
Passable
- 3.5/5
Great location. Pet friendly. …
- 3.5/5
Great location. Pet friendly. …
- 4/5
Very good
- 4.5/5
Superb
- 3/5
We had 2 rooms and one room the TV didn't work very well. Only got 5 channels. Washer was broken. The rooms were clean and the beds were comfortable.
- 3/5
- 1/5
Staff english not first language Staff seating outside smoking Old travel trailer be worked on in parking lot Weed smell as soon as you walk into building Not a nice place to stay
- 4/5
Had issues with hot water but staff was responsive. Undergoing renovations
- 1/5
Nothing A no hot water sign posted at front desk to let customers know of the inconvenience. But Is booked online while driving and mistakenly did for a day later than me arriving. Nobody could help and barely spoke English at the front desk to help so I paid for a room for that night in another hotel. Couldn’t get my money returned. Came back the next day to stay the night and had to leave and lose money for the day I was leaving and could not stay in the hotel. Roaches crawling in the room especially in the bathroom in the open
- 1/5
Nothing A no hot water sign posted at front desk to let customers know of the inconvenience. But Is booked online while driving and mistakenly did for a day later than me arriving. Nobody could help and barely spoke English at the front desk to help so I paid for a room for that night in another hotel. Couldn’t get my money returned. Came back the next day to stay the night and had to leave and lose money for the day I was leaving and could not stay in the hotel. Roaches crawling in the room especially in the bathroom in the open
- 3/5
No hot water for a day, card kept not working and had to keep getting a new one. Tried upgrading us for no reason even though the couches have pull out beds. but a clean space to sleep for the price
- 3/5
The room had no hot water, and no hand soap or shampoo.
- 1/5
People hanging outside, air broke, phone not working an Tv. Dogs barking in rooms this was literally a circus I got my money back an found another room that was clean an peaceful.
- 3/5
Second time staying her and its never any hot water
- 3.5/5
Good
- 4/5
Very good
- 5/5
Nice place to stay..
- 5/5
Nice place to stay..
- 4/5
Needs an elevator for senior citizens…
- 4/5
Needs an elevator for senior citizens…
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Room was clean. We were two people for 2 days and we had two small bars of soap. Two coffees that weren’t the same kind. Overall, the stay was ok for the price paid.
- 4/5
Room was clean. We were two people for 2 days and we had two small bars of soap. Two coffees that weren’t the same kind. Overall, the stay was ok for the price paid.
- 5/5
Clean room and quiet
- 5/5
Clean room and quiet
- 2.5/5
Passable
- 0.5/5
Stayed from Sunday June 8 until Thursday June 12 and never had maid service a single time. Strikes me that you folks should have closed the facility while all the upgrades are being done. Green pool is pretty much a metaphor for the entire presentation. Maid service, amenities, noise level -- -- I felt as though this facility was a 21st century ghetto. Note: The people I dealt with were fine but I'm not sure if workers were really engaged.
- 2.5/5
Good cheap overnight stay Construction in progress, no breakfast, some homeless people sleeping outside
- 4/5
N/a
- 3/5
Mirror was dirty in the bathroom and the water was just a trickle out of the faucet. Full size frig was great.
- 3/5
Mirror was dirty in the bathroom and the water was just a trickle out of the faucet. Full size frig was great.
- 1/5
Stayed on December 31 I was told had to pay 50 dollars deposit it is today and they have not return my deposit is always the same they want you to forget about your deposit. I feel them do this on purpose.
- 1/5
Stayed on December 31 I was told had to pay 50 dollars deposit it is today and they have not return my deposit is always the same they want you to forget about your deposit. I feel them do this on purpose.
- 3/5
The fixing the place …so everything outside the room look bad …
- 3/5
The fixing the place …so everything outside the room look bad …
- 5/5
They were under renovation but everything was good I wondered why the rooms were so cheap.
- 5/5
They were under renovation but everything was good I wondered why the rooms were so cheap.
- 0.5/5
Bad
- 5/5
Very clean room and staff always treated me very kindly and sweet.
- 5/5
Very clean room and staff always treated me very kindly and sweet.
- 4/5
Cleaner than expected
- 4/5
Cleaner than expected
- 1/5
No breakfast as all served Compliance 3Star hotel procedures
- 1/5
No breakfast as all served Compliance 3Star hotel procedures
- 4/5
Miss Denise, Mr Koran, and another gentleman whose name I did not get were great
- 4/5
Miss Denise, Mr Koran, and another gentleman whose name I did not get were great
- 4/5
Room was good. Staff was courteous. But Expedia said breakfast was included. No breakfast was available. Restroom did not have shampoos.
- 4/5
Room was good. Staff was courteous. But Expedia said breakfast was included. No breakfast was available. Restroom did not have shampoos.
- 5/5
Clean and quiet the way I like it !
- 5/5
Clean and quiet the way I like it !
- 4/5
Very good
- 5/5
Great job
- 5/5
Great job
- 1/5
When I walked in it smelled so bad of cat or dog pee I through up and had a hard time breathing and they only other room didn't have a tv and was a single bed so I would like a refund for my very very unpleasant stay.
- 1/5
When I walked in it smelled so bad of cat or dog pee I through up and had a hard time breathing and they only other room didn't have a tv and was a single bed so I would like a refund for my very very unpleasant stay.
- 5/5
Clean
- 5/5
Clean
- 3/5
No vending machines on the property, had to go next door to another hotel for a $3.10 drink
- 3/5
No vending machines on the property, had to go next door to another hotel for a $3.10 drink
- 1/5
The actual room was great. I have medical issues and was in Houston for medical treatment.- this hotel was a bad choice! NO Elevator! NO morning coffee in the lobby! NO breakfast! If I had known all this when I was choosing a place to stay, i would have stayed somewhere else.. this was a ripoff! Do I blame Baymont or Booking.com???
- 1.5/5
the professional service for the staff, and a quiet night, although the staff mentioned it is in remodeling The pool is out of the service not mentioned before, the sofa bed is stained and dirty. the control TV doesnt work
- 0.5/5
Nothing this property needs to be rebuilt from the ground up. This hotel is a cat fish not what the picture shows. The pool was the nastiest It was black with trash floating around in it. Also the black guy sitting at the gate is scary.
- 4/5
was not told during check in that there will no breakfast due to construction. my comforter has bits of stains. But over
- 4/5
Felt secure at this hotel
- 4/5
Felt secure at this hotel
- 0.5/5
Nothing Dirty and smelly
- 5/5
Good hotel at good price
- 5/5
Good hotel at good price
- 0.5/5
The building was in an unsafe area and and the hotel was on renovation and they didn’t have a room for us even though they accepted our booking. The pool was black when we arrived. You didn’t even say that the hotel was on the renovation and it was limited space. We were very disappointed that we booked the booking.com and we wasn’t given all the full information.
- 4.5/5
I do not have anything to say about this. The room and stay was good.
- 1.5/5
Price and location It’s under reconstruction. Power sockets are open, many things missed on not working in the room
- 1/5
The room size was ok There are a few things that I did not like about this hotel and I would not recommend: -When I booked, it said that breakfast was offered, and it was the main thing when I considered to booked this hotel, because it had other hotels in the area with similar price but did not offer breakfast. So I only picked this one because of that, but they are only offering breakfast during the weekends. -The pool was closed, the water was green and discusting. In the pictures when I booked the pool looked amazing, but actually looks like trash. -The shower towels that some yellow stains and also I could see some hair in them. -The gym was in a very bad shape with absolutely zero maintenance in the equipment, both treadmills were broken and the pulley system was not locking in place, making it dangerous. -Also, the toilet bowl had the trigger system not working properly, we had to open the lid and connect the chains back again a few times because it was loose. -I asked for an extra bed sheets, blanket, and pillow for me to use in the sofa bed my room had, and the reception left these items in the floor while waiting for me to come down stairs to pick it up. -Lastly, no elevator.
- 3/5
I had to pay with a card not cash, I had cash but the staff refuse to colet it and ask for a card.
- 3/5
I had to pay with a card not cash, I had cash but the staff refuse to colet it and ask for a card.
- 1/5
The property is dirty.
- 1/5
The property is dirty.
- 0.5/5
Upon check in for a seven night stay, I asked the front desk clerk if he needed the paperwork for our service animals, and he said, "dont worry about it." When our stay was up, I went down to extend the stay for a couple of nights and was denied because they said we did not inform them of the animals, although I did. There is no legal obligation to inform them for service animals, and they can not legally deny a stay because of service animals. But they did. I was on the phone with booking.com for about an hour as they tried to resolve the issue but were unsuccessful. Booking.com did refund my payment for the extension of a nonrefundable booking, so kudos to them. By the end of the phone call, the hotel had called armed security to remove me from the premises, and i had not yet begun to pack our things as I had been dealing with the situation. The security company was understanding and gave me an hour to vacate. Under the threat of arrest I was unable to gather all of our belongings and had to leave a significant amount of property behind for which the hotel charged an additional $50 excessive cleaning fee, that I did not authorize, as well as kept the original $50 deposit. Without a vehicle and out $100 plus the cost of the extension as I had to wait a week for the refund, I was out in the rain with a full luggage cart and two service animals and no funds to rebook somewhere else. The hotel's actions were highly illegal per the Americans with Disabilities Act, if anyone can recommend an attorney for this type of situation it would be greatly appreciated.
- 0.5/5
Nothing I submit the problems with photos and have yet to get a response from booking.com
- 1/5
Hotel is in renovation they don’t say that, I asked for an extra towel and they asked me for the dirty ones before giving me an extra one, and to finish the pool they have it closed and they don’t advertise that on their page and nowhere
- 5/5
We had a peaceful stay for a night. Beds was nice. Needed bed sheets for sofa bed. Requested front desk and revived quickly. Peaceful night sleep and breakfast was nice and satisfying. Only suggestion is there was no chair in the room that goes with the work table.
- 5/5
We had a peaceful stay for a night. Beds was nice. Needed bed sheets for sofa bed. Requested front desk and revived quickly. Peaceful night sleep and breakfast was nice and satisfying. Only suggestion is there was no chair in the room that goes with the work table.
- 3.5/5
Rooms still had outlets out of wall sockets ..
- 5/5
That the pool wasn't open because they renovating
- 5/5
Good hotel and good price
- 5/5
Good hotel and good price
- 5/5
Was a good decent hotel, friendly staff
- 5/5
Was a good decent hotel, friendly staff
- 5/5
I stay here a weekends about every two to three months and I’ve had some good and not so good experiences here but this time they were accommodating when our first room A/C was leaking and flooded the carpet. They acted quickly and made the transition to the other room Easy. Will see them again in a few months and hopefully their renovations will be completed.
- 5/5
I stay here a weekends about every two to three months and I’ve had some good and not so good experiences here but this time they were accommodating when our first room A/C was leaking and flooded the carpet. They acted quickly and made the transition to the other room Easy. Will see them again in a few months and hopefully their renovations will be completed.
- 1/5
The place is under construction, the reserved rooms were unavailable, the air conditioning was always hot, there was no soap in the bathrooms, and the carpet in my parents' room was all wet. We requested a room change, but nothing was available. I think they should state in their description that the place is unavailable to visitors until the renovations are complete. I give them a 0 out of 10.
- 1/5
The place is under construction, the reserved rooms were unavailable, the air conditioning was always hot, there was no soap in the bathrooms, and the carpet in my parents' room was all wet. We requested a room change, but nothing was available. I think they should state in their description that the place is unavailable to visitors until the renovations are complete. I give them a 0 out of 10.
- 3/5
The bad: The clerk originally gave me the room across from 209 (I think it was 211, but my key card didn't work and the door knob came loose when I tried turning it.) The desk was missing a chair. Elevator was not working when I stayed, and I had to walk up two flights of stairs to get to my room. Someone had dumped french fries on the stairs, and they were still there when I checked out the next morning. The toilet drained verrrry slowly whenever I flushed it. Gave me anxiety every time, making me think it was about to clog up and overflow. The water in the bathroom sink and tub came out rust colored when I first opened the tap. I had to let it run for a bit before it finally became clear. The safety bar in the shower came loose in the wall with rusted screws. I discovered this as I tried to grab it for balance while showering. Very dangerous.
- 3/5
The bad: The clerk originally gave me the room across from 209 (I think it was 211, but my key card didn't work and the door knob came loose when I tried turning it.) The desk was missing a chair. Elevator was not working when I stayed, and I had to walk up two flights of stairs to get to my room. Someone had dumped french fries on the stairs, and they were still there when I checked out the next morning. The toilet drained verrrry slowly whenever I flushed it. Gave me anxiety every time, making me think it was about to clog up and overflow. The water in the bathroom sink and tub came out rust colored when I first opened the tap. I had to let it run for a bit before it finally became clear. The safety bar in the shower came loose in the wall with rusted screws. I discovered this as I tried to grab it for balance while showering. Very dangerous.
- 3/5
Their card machine wasn’t even working well. The receptionist made me go to the ATM twice only to come back and still had to swipe my card and it also walked. The room was dirty and o had to ask for stuff. There was too much noise because they’re renovating.
- 3/5
Their card machine wasn’t even working well. The receptionist made me go to the ATM twice only to come back and still had to swipe my card and it also walked. The room was dirty and o had to ask for stuff. There was too much noise because they’re renovating.
- 5/5
Quality, yet low price Amazing place - very very nice place to stay
- 5/5
Quality, yet low price Amazing place - very very nice place to stay
- 5/5
Always like home
- 5/5
Always like home
- 5/5
Great place, excellent price You can walk to Kroger that is next door
- 5/5
Great place, excellent price You can walk to Kroger that is next door
- 5/5
Great
- 5/5
Great
- 5/5
Great service, all staff is always friendly, inviting and helpful. Quality rooms at a great price. I stay here often because you always feel like you are at home. Breakfast in the morning is also good.
- 5/5
Great service, all staff is always friendly, inviting and helpful. Quality rooms at a great price. I stay here often because you always feel like you are at home. Breakfast in the morning is also good.
- 3/5
Jus had to much foot traffic around this hotel
- 3/5
Jus had to much foot traffic around this hotel
- 2/5
The hotel is dirty. Swimming pool is so horrible
- 2/5
The hotel is dirty. Swimming pool is so horrible
- 5/5
No issues, everything was fine
- 5/5
No issues, everything was fine
- 5/5
Quiet place to stay while I await my race car, 5/5 stars
- 5/5
Quiet place to stay while I await my race car, 5/5 stars
- 2/5
First of all, the pictures made this place look better than it is. When we drove up to the property is not pleasing to the eye. Grass was not cut, wood was sitting outside for whatever reason. The room was not decorated well. The furniture looked like they found it on the street. The bathroom was not clean. There were cracks on the wall and dingy looking. House keeping didn’t come to retrieve used towels. We had to bring them to the front desk and asked for more. We had some random girl this morning knocking on our door and trying to get in our room. She was drunk and didn’t know where she was. I expected better for the price we paid. Overall it was poor and I would not recommend this place to anybody.
- 2/5
First of all, the pictures made this place look better than it is. When we drove up to the property is not pleasing to the eye. Grass was not cut, wood was sitting outside for whatever reason. The room was not decorated well. The furniture looked like they found it on the street. The bathroom was not clean. There were cracks on the wall and dingy looking. House keeping didn’t come to retrieve used towels. We had to bring them to the front desk and asked for more. We had some random girl this morning knocking on our door and trying to get in our room. She was drunk and didn’t know where she was. I expected better for the price we paid. Overall it was poor and I would not recommend this place to anybody.
- 1/5
My truck was broken into while it was parked right at the front door! No security at all, homeless people all over the property. I sent an email to customer service and didn't even get a response. Spend a few extra dollars to stay somewhere else, it's well worth it!!!!!!!
- 1/5
My truck was broken into while it was parked right at the front door! No security at all, homeless people all over the property. I sent an email to customer service and didn't even get a response. Spend a few extra dollars to stay somewhere else, it's well worth it!!!!!!!
- 5/5
Close to work
- 5/5
Close to work
- 3/5
Overall okay experience, the room seemed dark
- 3/5
Overall okay experience, the room seemed dark
- 5/5
I had a great time!!! no major complaints at all.
- 5/5
I had a great time!!! no major complaints at all.
- 1/5
The toilet flooded and they wouldn’t help fix it. Carpets were disgusting.
- 1/5
The toilet flooded and they wouldn’t help fix it. Carpets were disgusting.
- 3/5
In general avarege for the price
- 3/5
In general avarege for the price
- 1/5
The property has been let go off, the room we stayed in was horrible, not well cleaned either. They roof was coming apart, the couch in the room was super stained, shower had hair and filth, floors had dust , hair and stains. Walls stained as well could of been blood idk wasn’t really trying to figure it out. Furniture was Danky not sturdy, could go on and on
- 1/5
The property has been let go off, the room we stayed in was horrible, not well cleaned either. They roof was coming apart, the couch in the room was super stained, shower had hair and filth, floors had dust , hair and stains. Walls stained as well could of been blood idk wasn’t really trying to figure it out. Furniture was Danky not sturdy, could go on and on
- 2/5
carpet was dirty with stains, noisy with people up til 1 or 2 in the morning screaming at each other and slamming doors, our room door would not lock from the inside and bathtub was dirty, someone had made a trail of drop food on the hallway floor and one of the staff taught it was us, but it actually came from another room, overall, not a good stay.
- 2/5
carpet was dirty with stains, noisy with people up til 1 or 2 in the morning screaming at each other and slamming doors, our room door would not lock from the inside and bathtub was dirty, someone had made a trail of drop food on the hallway floor and one of the staff taught it was us, but it actually came from another room, overall, not a good stay.
- 1/5
I paid for my fiance to stay there one night and she was not allowed to stay there, person at front desk said they needed her ID and the card used even though the room was already paid online by myself and i was in Washington at time so she did not have my debit card in her possession
- 1/5
I paid for my fiance to stay there one night and she was not allowed to stay there, person at front desk said they needed her ID and the card used even though the room was already paid online by myself and i was in Washington at time so she did not have my debit card in her possession
- 3/5
The front desk staff were really great & helpful. Specifically Emmanuel, always kind & made us feel welcome. The room left a lot to be desired. The bathroom wasn't cleaned at all prior to our arrival. & even though we had a long stay, the cleaning staff never once came to our room to even ask if we needed anything. There were also days we went without hot water. Wifi was hit or miss for most of the stay. The smoke detector also needed replacing halfway through the stay & they never replaced it. Definitely not worth the money spent but toughed it out. Wouldn't recommend unless there are literally no other options in the area.
- 3/5
The front desk staff were really great & helpful. Specifically Emmanuel, always kind & made us feel welcome. The room left a lot to be desired. The bathroom wasn't cleaned at all prior to our arrival. & even though we had a long stay, the cleaning staff never once came to our room to even ask if we needed anything. There were also days we went without hot water. Wifi was hit or miss for most of the stay. The smoke detector also needed replacing halfway through the stay & they never replaced it. Definitely not worth the money spent but toughed it out. Wouldn't recommend unless there are literally no other options in the area.
- 1/5
Do not book there.
- 1/5
Do not book there.
- 5/5
Friendly staff, clean room and comfortable bed. Buffet breakfast was good.
- 5/5
Friendly staff, clean room and comfortable bed. Buffet breakfast was good.
- 3/5
I liked that the rooms were a little larger with a Sofa bed couch. We had to ask to get any extra blankets or anything for the sofa bed. Even though the reservation was for my family of 5, there were 4 towels in the room. There wasn't any sugar, creamer, or tea in the room. The refrigerator smelled a bit. It was just okay and not a great experience.
- 3/5
I liked that the rooms were a little larger with a Sofa bed couch. We had to ask to get any extra blankets or anything for the sofa bed. Even though the reservation was for my family of 5, there were 4 towels in the room. There wasn't any sugar, creamer, or tea in the room. The refrigerator smelled a bit. It was just okay and not a great experience.
- 5/5
Staff was really helpful and really nice, the rooms weren’t the cleanest but overall the stay wasn’t bad.
- 5/5
Staff was really helpful and really nice, the rooms weren’t the cleanest but overall the stay wasn’t bad.
- 4/5
Front desk service was friendly and welcoming The room was clean but the sofa & desk were old Overall the stay was cool and they had breakfast
- 4/5
Front desk service was friendly and welcoming The room was clean but the sofa & desk were old Overall the stay was cool and they had breakfast
- 5/5
My stay was great. Front desk agents went above and beyond to assist me. Will definitely stay there again.Breakfast was good. Easy checkin and checkout.Denise, Curtis, Therman much love. Thanks for a great stay. Wished I had booked all my nights at your hotel.
- 5/5
My stay was great. Front desk agents went above and beyond to assist me. Will definitely stay there again.Breakfast was good. Easy checkin and checkout.Denise, Curtis, Therman much love. Thanks for a great stay. Wished I had booked all my nights at your hotel.
- 2/5
The hotel staff was really friendly. Condition of room was not the best. Stains on some sheets, a bathroom towel, tub had black stuff that was cleaned off from last person, the ada handle in shower was broken which could be a fall hazard. Ac didn’t work the greatest. Breakfast was good.
- 2/5
The hotel staff was really friendly. Condition of room was not the best. Stains on some sheets, a bathroom towel, tub had black stuff that was cleaned off from last person, the ada handle in shower was broken which could be a fall hazard. Ac didn’t work the greatest. Breakfast was good.
- 2/5
The carpets are old and stink bad. The sofa bed was old and in bad shape. You get what you pay for I guess. The breakfast was okay.
- 2/5
The carpets are old and stink bad. The sofa bed was old and in bad shape. You get what you pay for I guess. The breakfast was okay.
- 5/5
My stay was pleasant and comfortable!
- 5/5
My stay was pleasant and comfortable!
- 5/5
Check-in is good. But every time, I wish to my stay, I couldn't use same deposit. I will be charge my for new deposit and wait for a refund. I feel since it's pre-paid, there is no need refunding my deposit because that is a separate charge
- 5/5
Check-in is good. But every time, I wish to my stay, I couldn't use same deposit. I will be charge my for new deposit and wait for a refund. I feel since it's pre-paid, there is no need refunding my deposit because that is a separate charge
- 4/5
Coffee was EXCELLENT and best part of the morning.
- 4/5
Coffee was EXCELLENT and best part of the morning.
- 4/5
Good place for the right price
- 4/5
Good place for the right price
- 5/5
The only improvement area is a suggestion from my husband is that the breakfast food was not consistent: somedays hot somedays cold pastries.
- 5/5
The only improvement area is a suggestion from my husband is that the breakfast food was not consistent: somedays hot somedays cold pastries.
- 1/5
People was hanging outside
- 1/5
People was hanging outside
- 3/5
Breakfast was pretty bad and most machines in fitness center were out of order
- 3/5
Breakfast was pretty bad and most machines in fitness center were out of order
- 4/5
Decent responsive service but coffe filter should not be missing snd room needs hair dryer in each unit
- 4/5
Decent responsive service but coffe filter should not be missing snd room needs hair dryer in each unit
- 5/5
My room had mold inside
- 5/5
My room had mold inside
- 3/5
Our room had a weird odor upon arrival and their was stains on couch, staff upon check in was very nice and friendly, offered us cookies and was very kind
- 3/5
Our room had a weird odor upon arrival and their was stains on couch, staff upon check in was very nice and friendly, offered us cookies and was very kind
- 4/5
I liked the old bones with modernized feel of the building. No elevator but the staircase was not an inconvenience for me personally. The staff were friendly enough I enjoyed my quiet one night get away
- 4/5
I liked the old bones with modernized feel of the building. No elevator but the staircase was not an inconvenience for me personally. The staff were friendly enough I enjoyed my quiet one night get away
- 4/5
Stay was comfortable but property in desperate need of facelift as very worn down sofas, rugs with stuffy smell in whole hotel. AC works but no circulation in room. Staff is very friendly. Laundry works. Didnt go to breakfast.
- 4/5
Stay was comfortable but property in desperate need of facelift as very worn down sofas, rugs with stuffy smell in whole hotel. AC works but no circulation in room. Staff is very friendly. Laundry works. Didnt go to breakfast.
- 3/5
They did not give us a room next to an emergency door and all the noise was loud with the doors slamming every time they came and went. And the door at the entrance to the room had light passing around the door and the sound. And the interior of the room looked like an abandoned room. I will not recommend this hotel.
- 3/5
They did not give us a room next to an emergency door and all the noise was loud with the doors slamming every time they came and went. And the door at the entrance to the room had light passing around the door and the sound. And the interior of the room looked like an abandoned room. I will not recommend this hotel.
- 5/5
Service!,very clean room!
- 5/5
Service!,very clean room!
- 3/5
Everything was ok with the exception of trying to cancel/ close a day earlier. Talked to front desk manager about leaving a day earlier and seeing if I could get the difference. Was told I couldn’t as I got a week deal. Which it’s odd as I got this through Expedia and Expedia gave me the price per day, did not give me any discount for a week and did not say anywhere that the price shown was for a week, it was showing per day. It is what it is, I took my loss but this was just weird.
- 3/5
Everything was ok with the exception of trying to cancel/ close a day earlier. Talked to front desk manager about leaving a day earlier and seeing if I could get the difference. Was told I couldn’t as I got a week deal. Which it’s odd as I got this through Expedia and Expedia gave me the price per day, did not give me any discount for a week and did not say anywhere that the price shown was for a week, it was showing per day. It is what it is, I took my loss but this was just weird.
- 3/5
Very low water stream in washroom faucet. No soaps so i had to request. There was no waffle maker in the first morning, it was there second morning though. Housekeeping was good, I asked for extra pillow and sheet to use over sofa bed.
- 3/5
Very low water stream in washroom faucet. No soaps so i had to request. There was no waffle maker in the first morning, it was there second morning though. Housekeeping was good, I asked for extra pillow and sheet to use over sofa bed.
- 1/5
Moldy smell, with wet carpet
- 1/5
Moldy smell, with wet carpet
- 1/5
The TV didn’t work the room was dirty with a smell water pressure was low, I didn’t like my stay here
- 1/5
The TV didn’t work the room was dirty with a smell water pressure was low, I didn’t like my stay here
- 3/5
Not a bad price for a major city. The staff was very friendly and the beds were comfortable. However, the hotel is in need of renovation. Pieces of the wall were flecking off and making the worn out carpet look even worse.
- 3/5
Not a bad price for a major city. The staff was very friendly and the beds were comfortable. However, the hotel is in need of renovation. Pieces of the wall were flecking off and making the worn out carpet look even worse.
- 1/5
No blankets at the stay….pool was closed,I already checked out at 12pm midnight but the hotel didn’t check me out until the next day….needs to keep the hotel clean
- 1/5
No blankets at the stay….pool was closed,I already checked out at 12pm midnight but the hotel didn’t check me out until the next day….needs to keep the hotel clean
- 1/5
Smells bad
- 1/5
Smells bad
- 1/5
Not accept
- 1/5
Not accept
- 5/5
Nice hotel
- 5/5
Nice hotel
- 5/5
Great place if you just need a place to rest your head. Didn’t see any bedbugs and didn't see any roaches. So that’s a win in my books. No complaints. Breakfast was offered, not a big grand buffet but enough to get your day started.
- 5/5
Great place if you just need a place to rest your head. Didn’t see any bedbugs and didn't see any roaches. So that’s a win in my books. No complaints. Breakfast was offered, not a big grand buffet but enough to get your day started.
- 4/5
Facility needs to upgrade but staffs are extremely helpful! Fast and excellent services! Will comeback! Thank you so much, Denese and the team!
- 4/5
Facility needs to upgrade but staffs are extremely helpful! Fast and excellent services! Will comeback! Thank you so much, Denese and the team!
- 4/5
Good experience. Room was adequate and in working order. Clean and neat. Will stay there again.
- 4/5
Good experience. Room was adequate and in working order. Clean and neat. Will stay there again.
- 4/5
Baymont was the perfect option for our stay in Houston. Breakfast (eggs, sausage, toast, oatmeal, cereal and waffles) daily made the stay even better.
- 4/5
Baymont was the perfect option for our stay in Houston. Breakfast (eggs, sausage, toast, oatmeal, cereal and waffles) daily made the stay even better.
- 5/5
smell.
- 5/5
smell.
- 5/5
Nice and quiet with a good breakfast.
- 5/5
Nice and quiet with a good breakfast.
- 5/5
nice
- 5/5
nice
- 4/5
A good decent property but too many people hanging out!
- 4/5
A good decent property but too many people hanging out!
- 4/5
Good location and friendly staff
- 1/5
The rooms are dirty. There were stained on the bed sheet
- 4/5
I did not like the fact it rain inside my room!. It took me to ask 3 times if someone was going to come and clean it up!. But other then that the staff was very nice i would go back there again
- 2/5
The room smells wired, the area around was dark and some homeless people were hiding in some areas near by under the trees or in some dark spots. Wish they fix that problem and improve the cleanliness of the carpet and furniture in the rooms.
- 3/5
The ladies at the desk are very nice and pleasant. The hotel has some hard miles on her. Rooms are clean.
- 4/5
Convenient location but the carpets in the rooms are very dirty.
- 2/5
Property is old and has some minor issues which is probably the reason why it's the cheapest hotel where we went to but it could be a lot better if the service is good.
- 1/5
1. The free breakfast is false, they tell you that it will be available from 6:00am to 9:00pm. And if you wanted to have breakfast in this place, it would be a lottery to expose yourself or your companions to any illness because it is quite dirty and so that you have an idea where breakfast is served, it is the same reception and in a space less than 10 X 10. 2. The room I booked was for 4 people, and the truth is I exposed my children a lot since this room had a strong cigarette smell. I worked for a tobacco company and that smell is unmistakable and unpleasant to me. 3. The beds are suras with 2 pillows each, extremely thin and with a bad smell and during the night you are invaded by an unparalleled itch. 4. As icing on the cake, the noise in the room is extreme since it is facing the highway and it does not have noise insulators. If you want a sleepless night this is the right place. 5. I booked for two nights and the next day I contacted Expedia and the hotel and they charged me in full despite all of the above. Without thinking I only stayed for one night and at dawn I almost ran out to a hotel with better conditions. 6. My minor son came out sick with a major skin allergy and respiratory problems. In truth, this hotel is an attack on health. Think twice before using it.
- 5/5
Nice place to stay
- 4/5
Saw one roach in the room but it's summer in Texas so no big deal. Were happy with the deal we got and happy to get a room during a regional emergency.
- 5/5
Very nice staff also very helpful
- 4/5
Dogs on premises
- 4/5
Great experience.
- 1/5
My stay was cancelled by the property at the last minute
- 4/5
Restroom is super clean!
- 5/5
Pillows were small but everything else was good
- 3/5
The bed sheets were not changed in one of beds, there hair. The shower heads were bad. It was sprinkling water everywhere.
- 5/5
It’s in the middle of Houston so u not too far from anything
- 2/5
There was a $50 deposit which was not noted anywhere during reservation. The bed sheets had black lint heads or tiny fuzz balls. And they kind of smelled (very faintly) weird. Bathroom sink had no hot water and there were no soap. Had to get a couple of bar soaps from the reception. Rooms were clean but there were many small maintenance issues. Overall its what you pay for. Breakfast was ok but coffee was horrible. Will not stay here again.
- 5/5
Excellent
- 1/5
Shower does not have cold waters , almost get burn, unable to take a shower Bathroom floor slippery. No hair dryer. No hand soap. An Evening check in staff and breakfast server lady were very nice and friendly
- 3/5
Room was not cleaned beforehand and not cleaned while we were there. The floors weren't vacuumed and things from previous tenants were under the beds and around the room including a cigar that my one year almost ate. Each hotel receptionists were very friendly but i would probably not stay here again.
- 5/5
Breakfast was great
- 5/5
Clean rooms cold AC and the front service people were very friendly and professional
- 1/5
Never stayed
- 1/5
The hotel was so dirty and stinky. Not maintaining properly. Carpet is wet and fungus smell badly.
- 1/5
I did not like their rooms. They were dirty. They did not have any body wash in the bathroom. Our toilet bowl moved around when we tried to sit down. That dirty carpet that they have in the rooms needs to go. Go with hard woodfloors. The walls was not clean. Looks like someone put makeup all over the bathroom light fixtures. The curtains was really nasty and had holes in them. The room smells so bad. There was only one big drying towel. Our room was dirty when we walked in. My mom was too shame to ask for another one. The guest above us was rude. Walking hard all night above us. I even tried to call the front desk. No answer. Really. The only thing was good at this place was the customer service and how clean the inside and the outside was. That will be the only thing i give 5⭐️ for. When i go and stay at any hotel. We always bring our own towels, soap and azz paper. Sad. But we do. Next time we will just go to a hotel that has room service, restaurants, and bars inside. I also have pictures if you need to see for yourself. I won't be back. I won't ever tell anyone about this place. We did feel safe over there. There are a lot of homeless people around that area. Dallas doesn't allow that at all. They have a place for people like them. The best part is that they do have a lot of lights in the parking lot and on property. But I just feel better if they did a better job with their everyday rooms. If I am staying for a day, a week or a month. They need to do better.
- 5/5
They had great customer service and the rooms were spacious and clean. Very impressed for the price.
- 4/5
The checkin process was easy. The property was well lit and clean. Breakfast was good.