Red Roof Inn Houston - Willowbrook
About Red Roof Inn Houston - Willowbrook
Red Roof Inn Houston - Willowbrook is located in Houston, 15 miles from CityCentre and 19 miles from Memorial Park. The 2-star motel has air-conditioned rooms with a private bathroom and free WiFi. Waterwall Park is 20 miles from the motel and Wortham Center is 21 miles away. At the motel, rooms include a desk. Certain rooms have a kitchenette with a fridge and a microwave. The rooms in Red Roof Inn Houston - Willowbrook are equipped with a flat-screen TV and free toiletries. The accommodation can conveniently provide information at the reception to help guests to get around the area. Houston Arboretum and Nature Center is 19 miles from Red Roof Inn Houston - Willowbrook, while Galleria Houston is 20 miles from the property. George Bush Intercontinental Airport is 18 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Business center
- Express check-in / check-out
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pet friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-received with guests appreciating its cleanliness, comfortable beds, and friendly staff. However, some guests have expressed concerns about noise, lack of breakfast, and occasional issues with room cleanliness and maintenance.
- Cleanliness
- Comfortable beds
- Noise
- Lack of breakfast
- 5/5
Clean Rooms, Parking, Air Conditioning was great
- 1/5
The staff watched my family and I as if we didn't belong...the hotel was packed!!! And they stood downstairs from our room and just watched 👀 our room, at point him and his wife would walk the property parking lot past our car staring at our room. The staff made our stay extremely uncomfortable for no reason we did nothing wrong, we followed the rules!! But was profiled from the time we checked in to the time we checked out
- 5/5
Staff were great and the hotel room was very clean
- 5/5
Wonderful staff. So friendly and helpful. Rooms very clean.
- 0.5/5
Clean room. Constant drug traffic all night, partying, screaming, drugs in parking lot and selling out of other rooms.
- 5/5
I was pleasantly surprised at how clean the room was. I liked that I could see my car from my room. The parking lot is very well lit so I felt safe. It's was a very quiet area while I stayed even with it being Memorial Day Weekend.
- 4/5
The air conditioning took a while to cool off the room and the water pressure wasn’t the best but the room was very clean and nicely updated.
- 3.5/5
Comfortable and plenty of room. Doors facing outside and not much insulation from noise. People were slamming their doors shut all the way until about 1 am. Difficult to sleep in that environment. Location was less than ideal.
- 3.5/5
Comfortable and plenty of room. Doors facing outside and not much insulation from noise. People were slamming their doors shut all the way until about 1 am. Difficult to sleep in that environment. Location was less than ideal.
- 4/5
Very good
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Rooms are very clean staff is very friendly and it's quiet and peacefu
- 2.5/5
Passable
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
It looked like it was around 5 yrs old and was very clean Not enough parking space. Hotel sit in a little corner had to park over by the office away from my room.
- 4/5
It looked like it was around 5 yrs old and was very clean Not enough parking space. Hotel sit in a little corner had to park over by the office away from my room.
- 3.5/5
Clean and smelled so fresh. Simple and easy check in. Didn't require a deposit or anything. I needed that after the first hotel took scammed me. It just needs a pool in my opinion.
- 3.5/5
Clean and smelled so fresh. Simple and easy check in. Didn't require a deposit or anything. I needed that after the first hotel took scammed me. It just needs a pool in my opinion.
- 5/5
I saw a baby roach in the tub on my last day, which wasn’t expected since it’s a new property. Overall it was clean though The staff….only the receptionist lady who checks you in was kinda nice. The taller man with the glasses is veryyyy rude. I asked did he work there the second night of my stay and he totally ignored me, but soon as I parked in their “verbally reserved” (no posted signage) parking spaces, now he know great English and can tell me to move my vehicle. Shame.
- 5/5
The staff….only the receptionist lady who checks you in was kinda nice. The taller man with the glasses is veryyyy rude. I asked did he work there the second night of my stay and he totally ignored me, but soon as I parked in their “verbally reserved” (no posted signage) parking spaces, now he know great English and can tell me to move my vehicle. Shame.
- 5/5
Clean & Reasonable Nothing
- 5/5
Clean & Reasonable Nothing
- 2.5/5
Passable
- 5/5
Exceptional
- 5/5
I loved how they allowed your fur babies to stay as well. Like most don’t!
- 5/5
I loved how they allowed your fur babies to stay as well. Like most don’t!
- 4.5/5
Superb
- 5/5
Yes room was very clean and man at front desk was very friendly.
- 5/5
Yes room was very clean and man at front desk was very friendly.
- 5/5
Exceptional
- 5/5
Nice TV channels
- 5/5
Nice TV channels
- 5/5
Clean and spacious
- 5/5
Clean and spacious
- 4/5
Clean, good staff, good price, good location
- 4.5/5
Well maintained property, parking lot patrolled at night, good value.
- 4.5/5
Best ever shower!
- 3.5/5
Better coffee
- 5/5
It was so clean in the parking lot no sketchy people and nice staff The room smelled a bit like pee
- 5/5
The best cleaning staff I've ever seen, the staff and the service is excellent, and very attentive. I recommend it 1000%!. Thank you, everyone you were very kind. Happy New Year 2026! Maria and Family
- 5/5
The best cleaning staff I've ever seen, the staff and the service is excellent, and very attentive. I recommend it 1000%!. Thank you, everyone you were very kind. Happy New Year 2026! Maria and Family
- 4/5
Clean facilities, nice amenities, professional staff, but lacked a night stand with light near the bed.
- 4/5
Clean facilities, nice amenities, professional staff, but lacked a night stand with light near the bed.
- 4.5/5
It felt safe and it was clean and the property was kept up really well It smelled a bit like pee in our room 222 our room the previous night in 221 smelt clean and washed
- 5/5
Good location, room was spacious, it was very clean, had a mini fridge and a blow dryer. What more do you need at this price point?
- 5/5
Good location, room was spacious, it was very clean, had a mini fridge and a blow dryer. What more do you need at this price point?
- 3/5
The price was right the restroom was clean. Everything was great but But what I didn't like was that the door to the room did not lock so I had to use the manual lock. I felt scared at night and felt like my stuff was going to get broken into when I would leave. They need better maintenance
- 4/5
Bed was comfortable and pillows were full-not flat! Water pressure and temperature was good. Staff was friendly and helpful; honored my requests without delay. Found dead maggots in the bed when turning sheet/blanket down for the night, quite the mystery how or why they were there! Used washcloth to brush into trash, then slept in other bed. Reported to front desk next morning. Second night, all was clean and fresh. Vending machine could offer more variety.
- 4/5
Bed was incredible, a/c worked unlike other places I’ve stayed at only reason I’m not giving 5 stars is bc there was a weird smell in my room and not many channels on tv. Other than that it was great and I appreciate non smoking for every room, love that.
- 4/5
Bed was incredible, a/c worked unlike other places I’ve stayed at only reason I’m not giving 5 stars is bc there was a weird smell in my room and not many channels on tv. Other than that it was great and I appreciate non smoking for every room, love that.
- 5/5
The rooms were very clean. The staff was friendly. It was extremely quiet at night.
- 5/5
The rooms were very clean. The staff was friendly. It was extremely quiet at night.
- 3.5/5
The only thing I didn't like was there there were only 2 bath towels in a double bed room.
- 5/5
Please provide a non slip for the shower - the bathroom is very clean but the tub is slippery and i felt like I was going to slip and fall. The towels are the softest ive ever had in a hotel amd the bed is super comfortable - i slept like a baby!!
- 5/5
Please provide a non slip for the shower - the bathroom is very clean but the tub is slippery and i felt like I was going to slip and fall. The towels are the softest ive ever had in a hotel amd the bed is super comfortable - i slept like a baby!!
- 5/5
Clean room staff great
- 5/5
Clean room staff great
- 3/5
A few roaches were spotted. One was on the night stand by the bed and one on the dressing table/sink
- 3/5
A few roaches were spotted. One was on the night stand by the bed and one on the dressing table/sink
- 5/5
Friendly staff welcomed me and my pet. Hotel area was fenced in and clean. Ample space to walk my dog on grass. Room was clean and comfortable. Coffee in the lobby. Overall a good place for people traveling with pets.
- 5/5
Friendly staff welcomed me and my pet. Hotel area was fenced in and clean. Ample space to walk my dog on grass. Room was clean and comfortable. Coffee in the lobby. Overall a good place for people traveling with pets.
- 1/5
This was a horrible experience, from individuals sinking weed in common areas. Multiple power outages, no air , lights in the room not working, roach in the bathroom and once microwave was moved old food on the counter. Please avoid this hotel!
- 1/5
This was a horrible experience, from individuals sinking weed in common areas. Multiple power outages, no air , lights in the room not working, roach in the bathroom and once microwave was moved old food on the counter. Please avoid this hotel!
- 5/5
Well kept,clean, and economical hotel.
- 0.5/5
Rude host
- 4/5
Quiet. Clean. Safe. Did see a couple of roaches. I killed them and did an internal spray. Not sure that it was the hotel as it was really clean. I will try it again the next time I'm on town but if see any then it will be the last time. That would be a shame as it's a nice place.
- 5/5
Very clean, easily accessible, and fairly quiet(traffic noise, but that's expected considering proximity to the highway)
- 5/5
Very clean, easily accessible, and fairly quiet(traffic noise, but that's expected considering proximity to the highway)
- 5/5
Overall I had a great experience the room was very clean and fresh smelling the staff was very accommodating and in a good location.
- 5/5
Overall I had a great experience the room was very clean and fresh smelling the staff was very accommodating and in a good location.
- 5/5
Excellent hotel for the budget traveler. Likely the best red roof I have stayed at. Property is well maintained and room is roomy and well appointed (ex coffee machine). Deserves a very high rating!
- 5/5
Excellent hotel for the budget traveler. Likely the best red roof I have stayed at. Property is well maintained and room is roomy and well appointed (ex coffee machine). Deserves a very high rating!
- 2.5/5
T.V. DID NOT WORK
- 1/5
We checked out of our hotel room this morning and came back as soon as we realized we left behind our medication in the fridge at the hotel. When we went into the front office, the attendant which happens to be the owner was extremely rude to us. Telling us he threw the insulin in the dumpster outside. The medication was clearly marked in the pharmacy bottles and should be known how expensive it is to replace. My husband had to get inside the dumpster to retrieve the meds, all the while the attendant told him he would call the police on him. We understand we left the medication behind and it was our fault but out of courtesy they could have held onto it for an hour or two to see if we would come back for it. Very unprofessional behavior, an apology would have been sufficient but the demeanor and rude attitude was uncalled for. We won’t be back.
- 1/5
We checked out of our hotel room this morning and came back as soon as we realized we left behind our medication in the fridge at the hotel. When we went into the front office, the attendant which happens to be the owner was extremely rude to us. Telling us he threw the insulin in the dumpster outside. The medication was clearly marked in the pharmacy bottles and should be known how expensive it is to replace. My husband had to get inside the dumpster to retrieve the meds, all the while the attendant told him he would call the police on him. We understand we left the medication behind and it was our fault but out of courtesy they could have held onto it for an hour or two to see if we would come back for it. Very unprofessional behavior, an apology would have been sufficient but the demeanor and rude attitude was uncalled for. We won’t be back.
- 1/5
But was the worst, the attendant photocopied my drivers' license. That, along with my credit card, puts me a risk for identity theft. When I asked what they did with the license copies after payments were secured. He just kept saying what if someone else called in and claimed I posed as them. He could SEE I matched my ID. I moved to the Hyatt the next night. Still want the photo copy of my ID destroyed.
- 1/5
But was the worst, the attendant photocopied my drivers' license. That, along with my credit card, puts me a risk for identity theft. When I asked what they did with the license copies after payments were secured. He just kept saying what if someone else called in and claimed I posed as them. He could SEE I matched my ID. I moved to the Hyatt the next night. Still want the photo copy of my ID destroyed.
- 5/5
Nice and clean
- 5/5
Nice and clean
- 5/5
Very clean rooms. I stayed here about 6 nights. Had extended my stay once and then left and came back for a 6th night. Both rooms were very clean. Only complaint was TV didn’t work in the second room when I came back for the night but that was ok.
- 5/5
Very clean rooms. I stayed here about 6 nights. Had extended my stay once and then left and came back for a 6th night. Both rooms were very clean. Only complaint was TV didn’t work in the second room when I came back for the night but that was ok.
- 4.5/5
The property it’s well maintained and it’s affordable. I had to come and take care of some personal business and needed somewhere to stay that I could afford and yet clean. I really don’t have any complaints.
- 4/5
This was my second time staying here. My room was spacious and clean, check-in was easy. The bathtub was great with nice, hot water. The parking lot was really crowded, but I guess that just means they are popular -- and for good reason. My mattress wasn't very comfortable and felt a little cheap, unfortunately, but everything else was good.
- 4/5
This was my second time staying here. My room was spacious and clean, check-in was easy. The bathtub was great with nice, hot water. The parking lot was really crowded, but I guess that just means they are popular -- and for good reason. My mattress wasn't very comfortable and felt a little cheap, unfortunately, but everything else was good.
- 4/5
Well THE HOTEL IS CLEAN ITS WAS NICE FOR THE PRICE BUT ITS NOT A HILTON HOTEL BUT IT WAS OK FOR A QUICK NIGHT STAY
- 4/5
Well THE HOTEL IS CLEAN ITS WAS NICE FOR THE PRICE BUT ITS NOT A HILTON HOTEL BUT IT WAS OK FOR A QUICK NIGHT STAY
- 1/5
Horrible hotel. I have no clue how they have a positive rating. The room was filthy. There was a condom wrapper under the bed. Old food in the fridge and the ac leaked water on the floor. The managers solution was to give us extra towels. Avoid at all costs. Even for a cheap hotel it was a poor experience
- 1/5
Horrible hotel. I have no clue how they have a positive rating. The room was filthy. There was a condom wrapper under the bed. Old food in the fridge and the ac leaked water on the floor. The managers solution was to give us extra towels. Avoid at all costs. Even for a cheap hotel it was a poor experience
- 2/5
Cdz
- 2/5
Cdz
- 5/5
Love the stuff , they are there for every need and concern.
- 5/5
Love the stuff , they are there for every need and concern.
- 5/5
Quiet, friendly and clean
- 5/5
Quiet, friendly and clean
- 5/5
NA
- 5/5
NA
- 5/5
I stay here frequently because of the cleanliness and fruendly staff. It is always quiet and peaceful.
- 5/5
I stay here frequently because of the cleanliness and fruendly staff. It is always quiet and peaceful.
- 4/5
I stay here when am in town for class. Nice 1
- 4/5
I stay here when am in town for class. Nice 1
- 5/5
I'll be back!
- 5/5
I'll be back!
- 5/5
This is a great hotel, especially when traveling with pets! It's very clean, has a nice fridge and microwave, good size rooms and even has soap and shampoo dispensers. I liked it so much I stayed here again on the way back. If you're looking for an inexpensive hotel in a safe neighborhood, I highly recommend it! I would definitely stay here again if I come back to Tomball.
- 5/5
This is a great hotel, especially when traveling with pets! It's very clean, has a nice fridge and microwave, good size rooms and even has soap and shampoo dispensers. I liked it so much I stayed here again on the way back. If you're looking for an inexpensive hotel in a safe neighborhood, I highly recommend it! I would definitely stay here again if I come back to Tomball.
- 5/5
Great value for a last minute booking! Nothing really.
- 5/5
Great price, the room was cleaned and comfy bed.
- 5/5
Great price, the room was cleaned and comfy bed.
- 5/5
Gery clean and quiet
- 5/5
Gery clean and quiet
- 5/5
Wonderful
- 5/5
Wonderful
- 5/5
I love staying here. I stay here all the time while im at hospital.
- 5/5
I love staying here. I stay here all the time while im at hospital.
- 3/5
Watch your vehicle. LOTS of fast moving traffic on the road directly in front.
- 3/5
Watch your vehicle. LOTS of fast moving traffic on the road directly in front.
- 3/5
Do not expect alot but the price was great. I went because it was near my daughter's apartment. It was sparse (which is good w/me) but everything was clean and bed very comfortable. Property o.k. . I didn't feel unsafe, but didn't feel super safe. It was quiet at night . There was a couple of people smoking what I don't know but not cigarette smell. (Brightside better to smoke outside than inside) . Check in and out was no problem.
- 3/5
Do not expect alot but the price was great. I went because it was near my daughter's apartment. It was sparse (which is good w/me) but everything was clean and bed very comfortable. Property o.k. . I didn't feel unsafe, but didn't feel super safe. It was quiet at night . There was a couple of people smoking what I don't know but not cigarette smell. (Brightside better to smoke outside than inside) . Check in and out was no problem.
- 4/5
Close
- 4/5
Close
- 5/5
Mike at check in was absolutely amazing!! The room was beyond clean, like the cleanest hotel I’ve stayed in. The room was extremely roomy and the bed was very comfortable
- 5/5
Mike at check in was absolutely amazing!! The room was beyond clean, like the cleanest hotel I’ve stayed in. The room was extremely roomy and the bed was very comfortable
- 5/5
Very clean and well maintained
- 5/5
Very clean and well maintained
- 3/5
Area is not good, room smelled so had to change rooms
- 3/5
Area is not good, room smelled so had to change rooms
- 5/5
Nice quiet clean hotel with a friendly staff
- 5/5
Nice quiet clean hotel with a friendly staff
- 5/5
Nice quiet property
- 5/5
Nice quiet property
- 5/5
Loved the room and area!! Great friendly staff
- 5/5
Loved the room and area!! Great friendly staff
- 5/5
Very clean,Nice Staff I will back soon.
- 5/5
Very clean,Nice Staff I will back soon.
- 5/5
Clean and conveniently located, good rates.
- 5/5
Clean and conveniently located, good rates.
- 5/5
Friendly staff. Rooms are clean
- 5/5
Friendly staff. Rooms are clean
- 5/5
I stay here when my family doesn't travel with me.
- 5/5
I stay here when my family doesn't travel with me.
- 5/5
Place was good all things considering. I mean it's not a five-star combination by any stretch of the imagination but if you need a place to stay you can't go wrong here
- 5/5
Place was good all things considering. I mean it's not a five-star combination by any stretch of the imagination but if you need a place to stay you can't go wrong here
- 5/5
The managers are super sweet and friendly.
- 5/5
The managers are super sweet and friendly.
- 4/5
It was very well lighted. Didn't like the empty property next door.
- 4/5
It was very well lighted. Didn't like the empty property next door.
- 5/5
A hotel that's affordable and solid....a rare combination.
- 5/5
A hotel that's affordable and solid....a rare combination.
- 3/5
The room 201 was nice, but the road noise from the highway was too loud and I was not able to sleep at night. We had to leave a day early because was not able to take another night of not being able to sleep.
- 3/5
The room 201 was nice, but the road noise from the highway was too loud and I was not able to sleep at night. We had to leave a day early because was not able to take another night of not being able to sleep.
- 5/5
It was very clean and staff was friendly. Great price point too!
- 5/5
It was very clean and staff was friendly. Great price point too!
- 5/5
really nice
- 5/5
really nice
- 3/5
the front desk staff was rude and demanding. they called me at 1:15p demanding that i come and check in early so they could charge me (check in isn’t until 3). i arrived at the motel and there was food trash all over the parking lot. the vending and ice machines did not function properly. just felt like a very low class motel.
- 3/5
the front desk staff was rude and demanding. they called me at 1:15p demanding that i come and check in early so they could charge me (check in isn’t until 3). i arrived at the motel and there was food trash all over the parking lot. the vending and ice machines did not function properly. just felt like a very low class motel.
- 5/5
The front desk called me before I arrived to ask me what time I was arriving, Thanks, I will return.
- 5/5
The front desk called me before I arrived to ask me what time I was arriving, Thanks, I will return.
- 1/5
Checked out 5 minutes after I got there. Was 2 roach in the bathtub and bed bugs
- 1/5
Checked out 5 minutes after I got there. Was 2 roach in the bathtub and bed bugs
- 3/5
We killed a few roaches throughout our one night stay. Other than that everything was fine.
- 3/5
We killed a few roaches throughout our one night stay. Other than that everything was fine.
- 5/5
Clean and quiet place.
- 5/5
Clean and quiet place.
- 5/5
This day was a lot better than I was expecting I was pleased.
- 5/5
This day was a lot better than I was expecting I was pleased.
- 2/5
Check-in was easy, area felt safe, and room was nice and spacious, but unfortunately the bathroom was lackluster. The shower curtain was stained and my towels were not clean. One of them had someone else's hair on it and the other had mascara marks on it. Unfortunately only realized this after I had tried to use said towels. Luckily I had one of my own to use and since it was late I was too tired to talk to the property about it, but definitely disappointing for nearly $80.
- 2/5
Check-in was easy, area felt safe, and room was nice and spacious, but unfortunately the bathroom was lackluster. The shower curtain was stained and my towels were not clean. One of them had someone else's hair on it and the other had mascara marks on it. Unfortunately only realized this after I had tried to use said towels. Luckily I had one of my own to use and since it was late I was too tired to talk to the property about it, but definitely disappointing for nearly $80.
- 5/5
Very good, I recommend to everyone.
- 5/5
Very good, I recommend to everyone.
- 5/5
I will definitely be using this property again
- 5/5
I will definitely be using this property again
- 5/5
Clean room
- 5/5
Clean room
- 3/5
NA
- 3/5
NA
- 5/5
Good
- 5/5
Good
- 2/5
Room door latch was broken, I felt very uncomfortable sleeping.
- 2/5
Room door latch was broken, I felt very uncomfortable sleeping.
- 5/5
Check in was smooth and the man the checked us in was amazing and understanding of our situation due to us being evacuees. The room was comfortable. None of us wanted to get out of the bed. If the kids weren't going back to school tomorrow, we definitely would've stayed another night. Only thing i didnt like was how slick the tub was. I almost busted my butt. Would definitely stay again though.
- 5/5
Check in was smooth and the man the checked us in was amazing and understanding of our situation due to us being evacuees. The room was comfortable. None of us wanted to get out of the bed. If the kids weren't going back to school tomorrow, we definitely would've stayed another night. Only thing i didnt like was how slick the tub was. I almost busted my butt. Would definitely stay again though.
- 5/5
The host was very pleasant
- 5/5
The host was very pleasant
- 5/5
- 5/5
- 4/5
They didn't have any soap or shampoo thank God that I travel with my personal hygienes.
- 4/5
They didn't have any soap or shampoo thank God that I travel with my personal hygienes.
- 1/5
I didn’t stay. It was dirty and smelled of cooked food all through the hallways. Kids running in the hallway.
- 1/5
I didn’t stay. It was dirty and smelled of cooked food all through the hallways. Kids running in the hallway.
- 5/5
Quiet location close to dining and movie theater
- 5/5
Quiet location close to dining and movie theater
- 4/5
Good service!
- 4/5
Good service!
- 5/5
Nice spot
- 5/5
Nice spot
- 4/5
Thank you
- 4/5
Thank you
- 3/5
The place is clean and seems to be well kept. We had to check in late as we got a flat tire on the highway and had to change it while traveling. We got in at 3am and the front desk treated us terrible for being late even after we call and let them know then wanted to charge me after I already paid on hotels.com. The physical place is good but staff needs work!
- 3/5
The place is clean and seems to be well kept. We had to check in late as we got a flat tire on the highway and had to change it while traveling. We got in at 3am and the front desk treated us terrible for being late even after we call and let them know then wanted to charge me after I already paid on hotels.com. The physical place is good but staff needs work!
- 5/5
Awesome motel, Fast, friendly check-in, Brightly lit and secure parking, Very clean rooms, comfortable bed.
- 5/5
Awesome motel, Fast, friendly check-in, Brightly lit and secure parking, Very clean rooms, comfortable bed.
- 4/5
Clean and comfortable. Staff was kind. Coffee wasn’t great but I will admit I a coffee snob.
- 4/5
Clean and comfortable. Staff was kind. Coffee wasn’t great but I will admit I a coffee snob.
- 5/5
It was a very nice room. Very nice view of parking lot. My room was on lower level. I stayed 7 days. The only problem was it had roaches. And those bugs that roll-up into little black balls. And there was a large gap under door and down the side of door. It needed door strips and guards to prevent bugs from crawling neath doors.
- 5/5
It was a very nice room. Very nice view of parking lot. My room was on lower level. I stayed 7 days. The only problem was it had roaches. And those bugs that roll-up into little black balls. And there was a large gap under door and down the side of door. It needed door strips and guards to prevent bugs from crawling neath doors.
- 5/5
Loved the hotel
- 5/5
Loved the hotel
- 1/5
Booked the hotel for one night and no one was there for check in and they had no power. Why would they list that they had availability when they weren’t even open?
- 1/5
Booked the hotel for one night and no one was there for check in and they had no power. Why would they list that they had availability when they weren’t even open?
- 5/5
Everything was great in and around the property. The only thing i did not enjoy was climbing stairs. I use a cane/walker and it was very difficult. Other than that it was a great stay
- 5/5
Everything was great in and around the property. The only thing i did not enjoy was climbing stairs. I use a cane/walker and it was very difficult. Other than that it was a great stay
- 1/5
They canceled my reservation and I still have not been returned the money. The man at the front desk was extremely rude. I wasn’t even allowed to wait to see if they would have a room available. While I was in there another guy was in there saying that they kept changing his rate and charging extra for the extra person in his room.
- 1/5
They canceled my reservation and I still have not been returned the money. The man at the front desk was extremely rude. I wasn’t even allowed to wait to see if they would have a room available. While I was in there another guy was in there saying that they kept changing his rate and charging extra for the extra person in his room.
- 1/5
The front desk person that night was absolutely horrible and extremely disrespectful to me and the rep at hotel.com When I called to confirm the reservation the front desk person whose name is Mike kept picking up the phone and hanging up in my face. When he finally said hello I asked him why he was hanging up and he said because I kept calling bothering him and would not stop calling. Then he told me to stop calling bothering him because he was trying to get his computer back up. He told the Hotel.Com rep the same thing. He ought to be fired and never allow to work at a hotel front desk again. Who does that?
- 1/5
The front desk person that night was absolutely horrible and extremely disrespectful to me and the rep at hotel.com When I called to confirm the reservation the front desk person whose name is Mike kept picking up the phone and hanging up in my face. When he finally said hello I asked him why he was hanging up and he said because I kept calling bothering him and would not stop calling. Then he told me to stop calling bothering him because he was trying to get his computer back up. He told the Hotel.Com rep the same thing. He ought to be fired and never allow to work at a hotel front desk again. Who does that?
- 1/5
The man at the counter was HORRIBLE!! Very very rude and heartless. SAVE YOUR TIME AND MONEY! Very sketchy too. We did not feel a bit safe.
- 1/5
The man at the counter was HORRIBLE!! Very very rude and heartless. SAVE YOUR TIME AND MONEY! Very sketchy too. We did not feel a bit safe.
- 1/5
Hotel was closed due to power outage 4 days before I was supposed to arrive. They took reservations anyway.
- 1/5
Hotel was closed due to power outage 4 days before I was supposed to arrive. They took reservations anyway.
- 1/5
My room was absolutely filthy. As soon as I stepped into the bathroom I saw a fortune, cooking fortune on the floor and upon further inspection I don’t think my room was swept or clean prior to my arrival. I do have to admit that this occurred about four days after the hurricane so maybe that’s why
- 1/5
My room was absolutely filthy. As soon as I stepped into the bathroom I saw a fortune, cooking fortune on the floor and upon further inspection I don’t think my room was swept or clean prior to my arrival. I do have to admit that this occurred about four days after the hurricane so maybe that’s why
- 1/5
Booked the hotel for one night and no one was there for check in and they had no power. Why would they list that they had availability when they weren’t even open?
- 1/5
Booked the hotel for one night and no one was there for check in and they had no power. Why would they list that they had availability when they weren’t even open?
- 1/5
I did NOT stay because the power was out and they coukd even check me in. At that poont i would have not stayed with no power anyway! The reason I booked the room is because my home was with out power from hurricane beryl i had no idea they didnt have power when i booked the room so they are charging me for a room i didnt even get to stay in! This place is a dump! Stay away even if they shoukd have power!
- 1/5
I did NOT stay because the power was out and they coukd even check me in. At that poont i would have not stayed with no power anyway! The reason I booked the room is because my home was with out power from hurricane beryl i had no idea they didnt have power when i booked the room so they are charging me for a room i didnt even get to stay in! This place is a dump! Stay away even if they shoukd have power!
- 5/5
It was excellent, wonderful stay. There was a hurricane Beryl during out stay. Lights was out for almost the last two days that we were there. They went up and beyond to make our stay safe. They provided us a flashlight and also gave us a ride to my mom house. I am beyond grateful and my family. Thank you so very much!
- 5/5
It was excellent, wonderful stay. There was a hurricane Beryl during out stay. Lights was out for almost the last two days that we were there. They went up and beyond to make our stay safe. They provided us a flashlight and also gave us a ride to my mom house. I am beyond grateful and my family. Thank you so very much!
- 5/5
Fast and easy check in, friendly staff.
- 5/5
Fast and easy check in, friendly staff.
- 4/5
Everything was fine.
- 4/5
Everything was fine.
- 4/5
No grab bars in shower; not elderly or handicap friendly.
- 4/5
No grab bars in shower; not elderly or handicap friendly.
- 1/5
no wifi for ps5
- 1/5
no wifi for ps5
- 5/5
This was the nicest red roof we’ve ever stayed at. We loved the great dog yard for our puppy to play! Everything was nice and clean and quiet
- 5/5
This was the nicest red roof we’ve ever stayed at. We loved the great dog yard for our puppy to play! Everything was nice and clean and quiet
- 5/5
Nice room for an overnight stay instead of an Uber fee!!
- 5/5
Nice room for an overnight stay instead of an Uber fee!!
- 5/5
Great stay…
- 5/5
Clean and well put customer service
- 5/5
Parking could be better but everything was great.
- 5/5
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- 3/5
Thank you
- 4/5
Very clean
- 5/5
Excellent service thanks
- 1/5
With bites all over us
- 5/5
Hotel is reasonably priced, comfortable and clean. Staff is friendly. Some good food options close by
- 5/5
The rooms and beds were actually quite comfortable and roomy. Very well kept and managed. Great value for our stay!
- 5/5
The room was very quiet.
- 1/5
Staff acted friendly when checking in but bad afterwords. They don’t serve breakfast nor have coffee in the rooms.
- 4/5
Easy check-in. Minimal lobby and seating but ten of us managed to meet up and enjoy several hours together in a sort of reunion prior to attending a wedding.
- 5/5
The room and location were excellent. The only problem we had was the people hanging outside the rooms smoking weed.
- 5/5
It’s a very nice red roof. It’s worth staying at the paying a little extra for the security of the nice red roof instead of like some of them that are in kinda bad areas.
- 5/5
Quick check in, well parking, quiet