Palace Inn Fairbanks
About Palace Inn Fairbanks
Featuring convenient access to Highway 290, this Houston, Texas motel has a 24-hour front desk and a free continental breakfast. They modest guest rooms at Palace Inn 290 Fairbanks are furnished with a microwave and a small refrigerator. A flat-screen TV and a DVD player are also provided. Luggage storage is available who want to explore the city before or after their stay. Fax and photocopy services are available for processing travel documents or business transactions at Palace Inn Houston 290. Houston Premium Outlets provides bargain shopping 20 miles from the motel. Houston National Golf Club is within a 15-minute drive of the property.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Express check-in / check-out
- Luggage storage
- Multilingual staff
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel is generally praised for its cleanliness and friendly staff. However, there are inconsistencies in service quality and some guests have had negative experiences.
- Cleanliness of the rooms
- Friendly and helpful staff
- Inconsistent service quality
- Noise from nearby highway
- 5/5
Exceptional
- 5/5
Room was clean and fresh staff was nice 👍
- 2.5/5
The rooms were clean. Provided toothbrush but no toothpaste, mouthwash, soap, lotion. Towels switched daily. Location was alright. It was a basic stay but clean room. The staff didn’t inform me of much upon arrival. I didn’t realize there would be housekeeping each day so I left personal stuff out. There’s no security lock box. The breakfast is to go style: granola bar, muffins, bottled juice. Not quite what I expected. No pool or lounge to relax. It seemed more like a motel. You can hear traffic from the interstate in the rooms. Was still able to sleep.
- 2.5/5
The rooms were clean. Provided toothbrush but no toothpaste, mouthwash, soap, lotion. Towels switched daily. Location was alright. It was a basic stay but clean room. The staff didn’t inform me of much upon arrival. I didn’t realize there would be housekeeping each day so I left personal stuff out. There’s no security lock box. The breakfast is to go style: granola bar, muffins, bottled juice. Not quite what I expected. No pool or lounge to relax. It seemed more like a motel. You can hear traffic from the interstate in the rooms. Was still able to sleep.
- 5/5
Exceptional
- 4/5
Very good
- 0.5/5
Nothing It smelled of smoke and it was ashes in my room and holes and stains in the covers
- 0.5/5
It smelled of smoke and it was ashes in my room and holes and stains in the covers
- 5/5
Exceptional
- 5/5
The cleanliness not a roach in sight and I stayed a week. N/A
- 5/5
Exceptional
- 5/5
The cleanliness not a roach in sight and I stayed a week. N/A
- 3.5/5
Good
- 1.5/5
Poor
- 5/5
Exceptional
- 5/5
My room was very clean , staff was very nice 😊
- 4/5
Very good
- 5/5
My room was very clean smells good 😊 the staff was awesome the air conditioning worked great
- 4/5
Room and property was clean and fairly new. I requested a top floor when I booked the room. But I got a ground floor. I just couldn’t understand the desk clerk.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Clean room and quiet
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Great place, better than I expected. Good location The water pressure at the sink
- 4.5/5
Great place, better than I expected. Good location The water pressure at the sink
- 5/5
My room was perfect nice and clean 👍
- 5/5
Always clean
- 5/5
Always clean
- 3.5/5
Good
- 4/5
Clean Requested replacement towels never received. Received smoking room which was not requested that smelled like alternative smoking options.
- 4/5
Clean Requested replacement towels never received. Received smoking room which was not requested that smelled like alternative smoking options.
- 2/5
Disappointing
- 4.5/5
Clean and easy access I can’t watch tv
- 3.5/5
Staff didn't clean my room.
- 3.5/5
Great Good
- 3.5/5
Noisy neighbors who smoked outside my door
- 1.5/5
It’s was quiet and I did love being here besides the girl who yells at people in the front. The woman who kept raising her voice at me and being rude because I was late to checking in because my STATE PAGEANT ran a bit longer
- 5/5
Clean, comfort and quiet.
- 4/5
There were a few things, makeup or something on one of the pillows, I just put it off to the side, and the bottom sheet had a tear in it, my foot snaged it a few times. But the rest of the room was clean, the bed didn't have other weird stains or smells. I slept great so that huge plus.
- 4/5
There were a few things, makeup or something on one of the pillows, I just put it off to the side, and the bottom sheet had a tear in it, my foot snaged it a few times. But the rest of the room was clean, the bed didn't have other weird stains or smells. I slept great so that huge plus.
- 5/5
D
- 5/5
D
- 5/5
Close to my job No complaints
- 5/5
Clean and quiet No complaints at all
- 4/5
Clean room
- 4/5
Clean room
- 4/5
Room clean. No bugs. Gentleman at front desk is great. Will be back. Only thing needed is maybe adult size towels and 4 pillows on king bed. Other than that no issues. Good water pressure in shower and your feet aren’t dirty walking across the floors.
- 4/5
Room clean. No bugs. Gentleman at front desk is great. Will be back. Only thing needed is maybe adult size towels and 4 pillows on king bed. Other than that no issues. Good water pressure in shower and your feet aren’t dirty walking across the floors.
- 4.5/5
The property was very clean and the hotel room was clean, exceptional I really am smoking room and bed covering have burn holes in the comforter
- 5/5
Great stay very flexible with changing our reservation and getting us a non smoking room even though we accidentally booked a smoking room. Would definitely recommend this place.
- 5/5
Great stay very flexible with changing our reservation and getting us a non smoking room even though we accidentally booked a smoking room. Would definitely recommend this place.
- 4.5/5
I loved cleanness and space of the room. The hot water was a plus. I really enjoyed the stay. Its in the middle of food and shopping locations. Staff was sweet and helpful. Recommend this location for a stay..
- 3.5/5
No daily room cleaness
- 2/5
The staff were unprofessional and kept knocking ok my door
- 5/5
Mirror bedding and brand new appliances. Great Customer service.
- 5/5
I love the mirror and the king Size bed.
- 1/5
Loud, dirty and unacceptably. I saw cockroaches leaving the property in disgust.
- 1/5
Loud, dirty and unacceptably. I saw cockroaches leaving the property in disgust.
- 0.5/5
Dope dealers crack heads nasty ass room period
- 2.5/5
This property always smells like cigarette smoke. There is no such thing as a smoke free room. Not properly cleaned. The doors, door handles, tables as well as desk needs to be properly cleaned. Tubs are dirty too.
- 5/5
N/A
- 5/5
N/A
- 5/5
Customer service was excellent!!
- 5/5
Customer service was excellent!!
- 5/5
N/A
- 5/5
N/A
- 5/5
Hidden gem. So clean and well taken care of
- 5/5
Hidden gem. So clean and well taken care of
- 5/5
Really clean rooms, looked brand new.
- 5/5
Really clean rooms, looked brand new.
- 4/5
Location close to highway which is noisy if you’re a light sleeper. Also breakfast is just packaged muffins, coffee and some hand snacks to go. I still have 4 stars because it’s clean enough and it’s what the price you pay for.
- 4/5
Location close to highway which is noisy if you’re a light sleeper. Also breakfast is just packaged muffins, coffee and some hand snacks to go. I still have 4 stars because it’s clean enough and it’s what the price you pay for.
- 5/5
Easy check in. Clean room. Friendly staff.
- 5/5
Easy check in. Clean room. Friendly staff.
- 5/5
It was nice and clean, nothing bad to say.
- 5/5
It was nice and clean, nothing bad to say.
- 5/5
good
- 5/5
good
- 5/5
Great
- 5/5
Great
- 1/5
I was very disappointed brother we only have one king we were not raise to sleep together if that we made it work because we were tired from travels
- 1/5
I was very disappointed brother we only have one king we were not raise to sleep together if that we made it work because we were tired from travels
- 3/5
It was okay, but that's what I signed up for. I wanted a smoking room, they provided that. Due to it being a smoking room, the bed comforter had holes, also had some hair in the sheets. I will say that the maids will come in the room OFTEN to try to keep it clean. Don't know if they're just plain nosey or if they just want to stay on top of it, but everytime I left my room during the day, it was always something done when I came back, like the trash taken out, or towels picked up.. And yet, they never replaced the towels they picked up. Weird...
- 3/5
It was okay, but that's what I signed up for. I wanted a smoking room, they provided that. Due to it being a smoking room, the bed comforter had holes, also had some hair in the sheets. I will say that the maids will come in the room OFTEN to try to keep it clean. Don't know if they're just plain nosey or if they just want to stay on top of it, but everytime I left my room during the day, it was always something done when I came back, like the trash taken out, or towels picked up.. And yet, they never replaced the towels they picked up. Weird...
- 5/5
Todo muy limpio
- 5/5
Todo muy limpio
- 3/5
It’s okay. When you say breakfast included I was expecting other stuff than just a few cookies. It’s misleading.
- 3/5
It’s okay. When you say breakfast included I was expecting other stuff than just a few cookies. It’s misleading.
- 5/5
Wow the staff here is amazing, Naveen was very friendly and informative because of him we will return the whole staff was great they were very accommodating you did free coffee on the go breakfast parking was very safe the motel was safe he treated each gift with dignity and respect which I love great job we need more people like this dealing with customer service we will return newly remodel just amazing extremely clean and I do mean clean.
- 5/5
Wow the staff here is amazing, Naveen was very friendly and informative because of him we will return the whole staff was great they were very accommodating you did free coffee on the go breakfast parking was very safe the motel was safe he treated each gift with dignity and respect which I love great job we need more people like this dealing with customer service we will return newly remodel just amazing extremely clean and I do mean clean.
- 1/5
Reset una habitación con camas independientes y cuando llegue no había ninguna. Me tocó reservar otra habitación y pagarla aparte.
- 5/5
Cleanest rooms on 290 Great price
- 5/5
Cleanest rooms on 290 Great price
- 4/5
Overall for the money it’s probably a 9/10, only issues that keep it from a ten are the towels were a bit scratchy and small, the bed sheets had a few hair strains from the cleaning lady I assume because everything else was super clean. Wifi was great, staff was great, and bed was comfortable too. Power went out the day I was supposed to check in (not their fault) and they let me still go in my room and then check in when the power went back on for the block.
- 4/5
Overall for the money it’s probably a 9/10, only issues that keep it from a ten are the towels were a bit scratchy and small, the bed sheets had a few hair strains from the cleaning lady I assume because everything else was super clean. Wifi was great, staff was great, and bed was comfortable too. Power went out the day I was supposed to check in (not their fault) and they let me still go in my room and then check in when the power went back on for the block.
- 5/5
Had a room in the area I wanted to stay.
- 5/5
Had a room in the area I wanted to stay.
- 4/5
The place is right next to the highway,so at bed time it was hard to fall sleep. The staff was very attentive and helpful. For the price I wasn't expecting much,my only complaint is the quality of the bed sheets and the towels we were provided, they looked cheap and had stains. Overall for the price, its not bad.
- 4/5
The place is right next to the highway,so at bed time it was hard to fall sleep. The staff was very attentive and helpful. For the price I wasn't expecting much,my only complaint is the quality of the bed sheets and the towels we were provided, they looked cheap and had stains. Overall for the price, its not bad.
- 5/5
I have got positive experience staying in this hotel. The room was clean and nice. Staff were friendly. I definitely recommend this hotel.
- 5/5
I have got positive experience staying in this hotel. The room was clean and nice. Staff were friendly. I definitely recommend this hotel.
- 1/5
Janky and disrespectful manager and prostitution rooms are located at the bottom rooms
- 1/5
Janky and disrespectful manager and prostitution rooms are located at the bottom rooms
- 5/5
Room was clean and very peaceful
- 5/5
Room was clean and very peaceful
- 5/5
Very pleasant stay at a clean hotel.
- 5/5
Very pleasant stay at a clean hotel.
- 4/5
My room was nice and clean. Staff was friendly with easy check-in. Price was also good for this area. Only complaint is road noise since it's right off 290
- 4/5
My room was nice and clean. Staff was friendly with easy check-in. Price was also good for this area. Only complaint is road noise since it's right off 290
- 4/5
Needed 4 pillows, extra trash can, lotion
- 4/5
Needed 4 pillows, extra trash can, lotion
- 5/5
The person in the lobby was great. He was very hospitable and friendly. Quite refreshing. The rooms have all been updated and remodeled. Super clean and comfortable.
- 5/5
The person in the lobby was great. He was very hospitable and friendly. Quite refreshing. The rooms have all been updated and remodeled. Super clean and comfortable.
- 5/5
Debo recalcar la amabilidad del administrador desde el momento enbque llegamos... grata sorpresa la habitacion super grande y cómoda... definitivamente una opción excelente para dormir en Houston
- 5/5
Debo recalcar la amabilidad del administrador desde el momento enbque llegamos... grata sorpresa la habitacion super grande y cómoda... definitivamente una opción excelente para dormir en Houston
- 5/5
The staff was very helpful and accommodated my request for an extended stay. The rooms were clean, and all my queries were answered promptly. I would recommend this location for both business and leisure travel.
- 5/5
The staff was very helpful and accommodated my request for an extended stay. The rooms were clean, and all my queries were answered promptly. I would recommend this location for both business and leisure travel.
- 5/5
Rooms are as clean as you’ll ever see. Well appointed. Don’t let the outside fool you, this is a nice place
- 5/5
Rooms are as clean as you’ll ever see. Well appointed. Don’t let the outside fool you, this is a nice place
- 1/5
They don’t let you have guest over
- 1/5
They don’t let you have guest over
- 4/5
No ashtray in the room
- 4/5
No ashtray in the room
- 5/5
Great people and very well maintained. Will refer them to my family who also travel to this area. Having a great price is just the icing on the cake.
- 5/5
Great people and very well maintained. Will refer them to my family who also travel to this area. Having a great price is just the icing on the cake.
- 5/5
I like how clean it was for the price. There was plenty of room, and it was well furnished. I would definitely stay here again.
- 5/5
I like how clean it was for the price. There was plenty of room, and it was well furnished. I would definitely stay here again.
- 5/5
Excelente servicio
- 5/5
Excelente servicio
- 5/5
The stay was very amazing and nice from the check in experience with the employees at the reception to the maids doing their lovely job. The rooms were very clean and newly renovated. Highly recommend
- 5/5
The stay was very amazing and nice from the check in experience with the employees at the reception to the maids doing their lovely job. The rooms were very clean and newly renovated. Highly recommend
- 5/5
Amazing place. Newly renovated. The receptionist was so so kind. The showers flow so powerfully. I would recommend this place anytime. Trust me, I do moving business, so each week, I sleep in at least 5 hotels. This is my first to write a review for because of how clean and excellent the service was. The price too is very affordable. I promise them that each time I come to Houston, that’s where I am going to stay.
- 5/5
Amazing place. Newly renovated. The receptionist was so so kind. The showers flow so powerfully. I would recommend this place anytime. Trust me, I do moving business, so each week, I sleep in at least 5 hotels. This is my first to write a review for because of how clean and excellent the service was. The price too is very affordable. I promise them that each time I come to Houston, that’s where I am going to stay.
- 5/5
Very clean
- 5/5
Very clean
- 5/5
Incredible place, super clean the cleanest I've ever stayed in! Great staff, friendly safe location perfect hotel stay!
- 5/5
Incredible place, super clean the cleanest I've ever stayed in! Great staff, friendly safe location perfect hotel stay!
- 5/5
Outstanding customer service and an immaculate hotel room. I am definitely satisfied.
- 5/5
Outstanding customer service and an immaculate hotel room. I am definitely satisfied.