Moonlight Suites - Houston George Bush Intl Airport

Staff was rude called me at 10 am to tell. Me it was almost time to check out and at breakfast it was only cereal and milk and dutchess honey buns so no they do not have breakfast plus at 8 am the staff told me check out is at 11am again like they were ready for me to go but it was a clean room tho but the staff is horrible oh and u can't have pets or visitors even if it's door dash 😡 so I'll give them a rating of 1 and a half star just cause the rooms were clean but I will never ever book this hotel again

Exceptional

Clean Nosy staff

Clean Nosy staff

Exceptional

extremely clean and the staff was very helpful and friendly!

We felt very unwellcomed. The staff was not very friendly. They watched us all the time. The breakfast was the a joke. It was one of the worst experiences at a hotel. Never will go back.

The room was big and clean and had everything I needed. If there ever was an issue the staff would gladly help and resolve it.

Todo limpio , cómodo, agua caliente, aire acondicionado excelente, pero no ofrecen un buen desayuno solo es Corn Flakes , café y jugo, deben mejor!

Didn’t eat breakfast but I went next door to Waffle House and there is a subway in the gas station also, next door. No coffee pot in the room and no lamps and need better towels.

Didn’t eat breakfast but I went next door to Waffle House and there is a subway in the gas station also, next door. No coffee pot in the room and no lamps and need better towels.

Bad

Room was clean and looked nice but it was 12 at night and cleaning staff was making a lot of noise interrupting mine and my girlfriends sleep. 3/5 just for it being a nice room, wouldn’t come back.

clean room

It was close to airport and had Waffle House and gas station near by The no smoking rooms smelled like marijuana. Had to buy air freshener which didn’t help

Good

Clean Close to main roads. Loud at night.

It was real clean Breakfast

location first of all when I got into my room the sheets were really staying the took pictures then in the middle of the night they were fighting loud noises is not quiet then in the morning I went to go get breakfast cuz they're supposed to have breakfast in the morning I want to get coffee and I don't know if he was the owner but there was a tall bald man and his underwear trying to tell me that I was stupid it was just bad really bad The people that runs it is really bad and after all that he tried to run me off the premises and I told him no because I paid I booked it it's just really really bad and would never go over there again

The faucet in the tub was broken and the water continuously ran

Good place

Excelent

Very poor

My wife booked us for 217. The maids forgot to clean the fridge. Someones drink was left there. Theyre usually good at cleaning though. No problem. The problem was the maids son. Who when my wife walked to office for food (after spending our last on a place to stay) the son slams his hand on the table in the office and (i think he had trouble speaking) told my wife one item per person. We are big people so two honey buns for me and two for him so we can manage the day as i have to work 8:30-5:00pm momday through Saturday. With that being said he was rude and very disrespectful. I dont understand if he works for the hotel or not. Next is the people working there consistently asking us if we are checking out. Thats annoying. However we love management because they keep the place clean.

Location Room 105 did not have a working heater and it was 19 degrees outside

Location close to airport, friendly staff on arrival Heater didn't work in my room (was 15 degrees outside), only a sheet and a thin blanket, could see lights under the door with cold air constantly leaking in, no hot water in the shower (only warm water)

Everything.

Very good

Nothing Booked a smoking room only to be told you have to stand outside but I said I booked a smoking room receptionist said yes it is a smoking room but you have to stand outside

Room was clean and spacious, and staff were there to check me in and out. Towels and toiletries provided. There was a gap underneath the door, which meant a lot of noise in the night, and I could smell others smoking. It was difficult to get to from public transport.

staff were very rude, the owner kept approaching me with nonsense

Upon checkin the process was smooth. The frontdesk young man was super nice, pleasant and informative. The rooms are super SUPER clean. The lady who works front desk and the older gentleman also knew how to conduct business and provide excellent service. The breakfast is continental. Simple cereal, juice, milk, coffee, cakes. Theres even toothbrushes prepared for single use there. You can also find lotion, shampoo/conditioner and showercaps. They knew what to do when they made this hotel. Theres even night security available each evening. Lastly but most important, the housekeeping young ladies are friendly, hard working and efficient in their careers. We enjoyed our stay and cant wait to go back.

Perfect.

It was clean..no disturbing and peaceful

Nearby to that airport overall no to bad of a propery

It was wonderful the microwave & the fridge are a great touch there's a convenient store & Waffle House with in walking distance

Good

Peace and quite I was ask to ck out at 1030 instead of 11 which was very annoying I mean I was paid until 11 I should not have no one beating on my door At 1030 saying it’s time to go

Thank you! Thank you!

Filthy

This is a really clean and functional hotel. Basic, but a good value for the money. I've stay in this area twice a month for about 4 days per stay. So over the past several months I've bounced around no fewer than 5 hotels in this area and I've settled on this one now, for my last 3 stays.

it was ok

Decent, quiet,

Great hotel!!

For the price it was fine. Nothing special no frills but nice

Getting there was a problem because of the construction and congestion, otherwise I liked the check in and checkout times. Continental breakfast could have been a bit better than what was served.....

This was truly a horrible experience! The man at the front desk was rude and aggressive. He did not speak English sufficiently to understand that I had reserved two single rooms, one for myself and one for my colleague. He did not comprehend the electronic receipt I had on my phone to prove it I was charged for both. He made my colleague purchase her own room. We complied because we were stuck in Houston because of air traffic control problems in Chicago and there were NO other available rooms in the city because of several large conferences. It was late at night and we were desperate. The room reeked of cigarette smoke; there wasn't a bedside light; the bedspreads were ripped. A miserable night -- so glad to get into the cab to the airport the next morning!

Hmm. It did work, but I won't stay there again

Bad experience with Hotels.com had a reservation and did not had a room.... cancels reservation and payd $216 a night for a hole in a wall.

The owner of this business was very rude and lacks basic customer service skills. He adorns the reception area with religious Hindu symbols which I found highly inappropriate, he grunts answers, the orange juice is just orange in color, the wifi is slow and does not work, and the location of this hotel is the worst EVER! Stay away! Stay away! Stay away!

Didn't stay because we were lost and no one at the hotel spoke english. We decided to drive 4 hours back home and still had to pay. Would never book with this place again.

This was a great hotel as far as room! But needs improvement on staff.

basic motel, well maintained and clean