Le Meridien Houston Downtown

Superb

Good place to stay. Room illumination could be better.

Modern minimalist room that needs better light. Lively friendly staff for an excellent stay.

Exceptional

The hotel was beautifully decorated and the staff was friendly and welcoming. The room was clean , spacious beautifully decorated. Conveniently located to the baseball field and local dining.

N/A

Convenient location. Clean room friendly staff

Clean room! Amazing view and wonderful staff

Great service and very friendly.

The view and the fact the windows make you feel like you're in jail

Staff was really nice The view and the fact the windows make you feel like you're in jail

Friendly and helpful staff, subtle musty smell everywhere, dated room with electrical fixtures falling out of the wall, and plumbing fixtures (toilet manly) not working properly. Great restaurant on the first floor. Drunk crowds in elevators going to/from the rooftop bar in the evening.

Clean Room

Room very clean and very nice hotel A+ service

Very nice hotel walking distance to lots of places

Everything starting with the staff room and location That i stayed only one night lol

That i stayed only one night lol

The staff was top tier; no complaints there. The property needs a refresh to the rooms otherwise I’ll be back. Felt safe walking around the hotel did utilize the bar for breakfast. Not bad.

Great location for House of Blues concert, really modern and beautiful hotel with a fantastic restaurant downstairs and their breakfast was exceptional! Be sure to add the breakfast option on while booking. It was just $25 for us both and it was fantastic!!

This is the second time we’ve stayed at Le Meridian. The first time it was a random hotel through Hotwire. We loved it so much that the second time we chose the hotel specifically.

Nice clean hotel & Staff was so friendly

Room was great. Great location. Great food and drinks connected to the hotel. Only drawback was you had to valet or park in the parking garage that charged and wasn’t connected to the hotel. No pool but had a rooftop bar and restaurant/bar on the first floor.

Exquisite all the way around

Very good

Very comfortable

It’s a bit old and needs renovations. Average service. Due to some oversight, my room was not cleaned or tidied up. The room door had been renovated, but the finishing work was left undone(picture). Sad.

It’s a bit old and needs renovations. Average service. Due to some oversight, my room was not cleaned or tidied up. The room door had been renovated, but the finishing work was left undone(picture). Sad.

It was very clean and great location

Nice and clean, great location.

Need to be a better clean at all.

Rooftop was closed to rain but the bottom bar was still open and the staff was amazing from checking in to checking out.

Genetic, horrible hotel.

The staff was very courteous. And check-in, we were given to a complementary drink tickets for the rooftop bar, which was nice.

EVERYTHING WAS NICE

It looks like a nice European boutique-style hotel, but it’s just a Marriott with a cheap, polyester beret. No real amenities to speak of, the food is low quality and cheap. Bad attitude with Marlén at the front desk. Just a gross place.

Love it and will return

Great location, staff was top notch, breakfast was included cooked to order and incredible.

The stay was outstanding. My only complaint is that no one advised me that the rooftop would close before 2am if the weather temperatures changes.

great

great

Clean and very friendly

Clean and very friendly

Love that they greet you with a drink. Beautiful hotel

Love that they greet you with a drink. Beautiful hotel

We spent our time at Le Meredien after purchasing tickets for a highly anticipated concert. The staff were friendly and engaged in small talk whenever they saw us. The rooms were both clean and spacious. However, I was taken aback by the overnight parking fee of $69. Also, I suggest having dinner before settling in for the night, as we didn't and ended up buying two turkey sandwiches from the restaurant downstairs for $40. So, consider grabbing dinner before returning to the hotel for the evening. Aside from that, our stay was enjoyable.

We spent our time at Le Meredien after purchasing tickets for a highly anticipated concert. The staff were friendly and engaged in small talk whenever they saw us. The rooms were both clean and spacious. However, I was taken aback by the overnight parking fee of $69. Also, I suggest having dinner before settling in for the night, as we didn't and ended up buying two turkey sandwiches from the restaurant downstairs for $40. So, consider grabbing dinner before returning to the hotel for the evening. Aside from that, our stay was enjoyable.

The room was spotless and the customer service was excellent.

The room was spotless and the customer service was excellent.

The room was clean and nice. We went to the wine restaurant and they wanted to sit us at a dirty table or squish us at a table between two others. The hostess acted annoyed that we weren't happy with those options, so we just left. The rooftop bar didn't open at more than an hour after the rain stopped.

The room was clean and nice. We went to the wine restaurant and they wanted to sit us at a dirty table or squish us at a table between two others. The hostess acted annoyed that we weren't happy with those options, so we just left. The rooftop bar didn't open at more than an hour after the rain stopped.

Poor Service. Stained Floors. Chicken Wire on the windows.

Poor Service. Stained Floors. Chicken Wire on the windows.

Staff were great, no hot water for ages, floor 19 had to wait 15 mins to get any… room sometimes was stocked with coffee or cups had to phone down a lot to get what I wanted. Breakfast room was freezing when only a few guest there, maybe didn’t want to put heating on! Food was good though! Disappointed in the basics not being offered, especially when staying for 17 days.

Staff were great, no hot water for ages, floor 19 had to wait 15 mins to get any… room sometimes was stocked with coffee or cups had to phone down a lot to get what I wanted. Breakfast room was freezing when only a few guest there, maybe didn’t want to put heating on! Food was good though! Disappointed in the basics not being offered, especially when staying for 17 days.

Location Did not clean the rooms every day

Did not clean the rooms every day

The stay was great !

The stay was great !

Staff was nice and welcoming.

Staff was nice and welcoming.

Ok

Ok

The staff was excellent. I appreciated the consistency in service from each staff member. I loved Malin + Goetz products and was delighted to find them in the room.

The staff was excellent. I appreciated the consistency in service from each staff member. I loved Malin + Goetz products and was delighted to find them in the room.

Receptionist was extremely nice and courteous

Receptionist was extremely nice and courteous

How sweet the staff was Nothing

EVERYTHING WAS NICE

How sweet the staff was Nothing

Nice size rooms

Nice size rooms

The hotel was awesome. We didnt get to try out the upstairs bar because of the weather, but hopefully next time.

The hotel was awesome. We didnt get to try out the upstairs bar because of the weather, but hopefully next time.

Emily, the receptionist at the front desk made us feel more than welcome! This is a beautiful hotel! I came here for my birthday just for the rooftop restaurant but they were not open. I really don’t have any complaints because everything was so amazing besides, clean the showers better! Even though one thing went wrong I still have to give 5 stars and that speaks volumes !

Emily, the receptionist at the front desk made us feel more than welcome! This is a beautiful hotel! I came here for my birthday just for the rooftop restaurant but they were not open. I really don’t have any complaints because everything was so amazing besides, clean the showers better! Even though one thing went wrong I still have to give 5 stars and that speaks volumes !

nice place clean

nice place clean

Clean and modern enjoyed the shower. Lobby in second floor not welcoming. Rolling bags on carpet. Lobby should be tiled or lino.

Beautiful hotel!!! So clean and the staff was wonderful and helpful

Beautiful hotel!!! So clean and the staff was wonderful and helpful

Very clean room and super comfortable and modern

Very clean room and super comfortable and modern

This hotel has very loud music in the entrance and lobby area. It made it a little uncomfortable to be talking above the music.

This hotel has very loud music in the entrance and lobby area. It made it a little uncomfortable to be talking above the music.

The stay was excellent but the price was too high. I pay at the property different price than I book with Expedia.

The stay was excellent but the price was too high. I pay at the property different price than I book with Expedia.

Exceptional

Exceptional

The rooms were clean but the view and windows were lack luster

The rooms were clean but the view and windows were lack luster

The view dirty shower floor was cracked and dirty towels It was dirty. Bedsheets was not fresh dusty in the area.

Checked in, got sent to a room that was either already occupied or was not cleaned before our arrival. Beds were unmade, towels on the floor, trash everywhere. Desk lady got us a new room, keys worked fine all day and then stopped around 5am. Got locked out of the room for an hour waiting on maintenance to unlock the door. Cleaning lady walked into the room while we were in it, did no knock or anything.

The rooftop bar

The view dirty shower floor was cracked and dirty towels It was dirty. Bedsheets was not fresh dusty in the area.

Amazing hotel

Amazing hotel

Service was great!

Service was great!

Staff was extremely helpful and nice.

Staff was extremely helpful and nice.

Very comfortable hotel stay. Clean room, nice restaurant, very friendly staff

Very comfortable hotel stay. Clean room, nice restaurant, very friendly staff

Friendly accommodating staff

Yes!

Yes!

Good

Good

Tried to upsell valet when the hotel is surrounded with more affordable parking garages. I arrived late around 10p and I was checked into an unclean room with a bed that had been used and bathroom recently used. After informing them I was switched to a different room with nothing but a sorry. No comp or consideration. Probably not staying again especially when you can get the same expected quality for the same price nearby.

Tried to upsell valet when the hotel is surrounded with more affordable parking garages. I arrived late around 10p and I was checked into an unclean room with a bed that had been used and bathroom recently used. After informing them I was switched to a different room with nothing but a sorry. No comp or consideration. Probably not staying again especially when you can get the same expected quality for the same price nearby.

Great property. Easy location

Great property. Easy location

Very good

Wonderful service

Wonderful service

Amazing stay

Amazing stay

staff wasnt helpful

staff wasnt helpful

The customer service was impeccable and the rooms were clean and very comfortable. The hotel was also very clean and beautiful

The customer service was impeccable and the rooms were clean and very comfortable. The hotel was also very clean and beautiful

Great hotel staff.

Great hotel staff.

Nice great service

Nice great service

Front desk was super nice , prompt, and courteous.

Room was a bit dirty, front desk accidentally.put a 527 dollar charge on my.card and I just had to wait for it to fall off. Restaurant staff were not very welcoming and I had to distract the valet from his phone and ask if valet was available.before he even noticed I was there....

Great

Great

Very nice staff, felt safe, very clean and at a nice location.

Very nice staff, felt safe, very clean and at a nice location.

Clean room, great location

Clean room, great location

I recently stayed at Le Méridien Houston Downtown for my birthday. While check-in with the gentleman working Wednesday night felt a bit rushed and slightly unsettling, the rest of my stay was excellent. The complimentary room upgrade, birthday recognition, beautiful views, and unbeatable downtown location made the stay perfect overall. I would definitely consider returning.

I recently stayed at Le Méridien Houston Downtown for my birthday. While check-in with the gentleman working Wednesday night felt a bit rushed and slightly unsettling, the rest of my stay was excellent. The complimentary room upgrade, birthday recognition, beautiful views, and unbeatable downtown location made the stay perfect overall. I would definitely consider returning.

Great location—only four blocks from the George R. Brown Convention Center. The room was comfortable, quiet, and we felt very safe throughout our stay. The only downside was that the shower floor wasn’t as well maintained as expected. We parked at the 803 Fannin Street Garage and had no issues. Overall, we were happy with our stay.

Great location—only four blocks from the George R. Brown Convention Center. The room was comfortable, quiet, and we felt very safe throughout our stay. The only downside was that the shower floor wasn’t as well maintained as expected. We parked at the 803 Fannin Street Garage and had no issues. Overall, we were happy with our stay.

great stay. awesome hotel

great stay. awesome hotel

I was walking in my room in socks and stepped into a wet puddle. After walking back turning on the light I noticed it was a vomit. It looked liked they tried to clean it but it was still outlined, wet, and smelled.

I was walking in my room in socks and stepped into a wet puddle. After walking back turning on the light I noticed it was a vomit. It looked liked they tried to clean it but it was still outlined, wet, and smelled.

Clean and great location

Clean and great location

Staff was very friendly and hotel was clean. The only weird thing was peppermint shampoo, cilantro conditioner, and sage body wash. Other than that everything was perfect. The bed was extremely comfortable.

Staff was very friendly and hotel was clean. The only weird thing was peppermint shampoo, cilantro conditioner, and sage body wash. Other than that everything was perfect. The bed was extremely comfortable.

Great room plenty of space staff was extremely friendly. Had a great time here

Great room plenty of space staff was extremely friendly. Had a great time here

Need another day

Need another day

However all the staffs are good.

However all the staffs are good.

Terrible

Terrible

Clean room, frien

Clean room, frien

Staff was great my room was nice ran out of soap had to buy a new one

Staff was great my room was nice ran out of soap had to buy a new one

Late check out is always a plus in my book

Late check out is always a plus in my book

I was close to a lot of restaurants

I was close to a lot of restaurants

Felt like checking in the prison

Felt like checking in the prison

I love staying here. I will be back!

I love staying here. I will be back!

The room was really nice, the staff was very courteous and the rooftop bar was very nice.

The room was really nice, the staff was very courteous and the rooftop bar was very nice.

We loved the location of the property. The restroom was kind of dirty. Also lots of dirty spots on the floor as well. We ended up getting sick right when we got in the hotel room so it made it hard for us to want to do things. We asked for extra pillows and it took them almost an hour. People constantly knocking on the door when we didn’t request anything.

Everything! I loved everything about this hotel from the cleanliness to the excellent hospitality of the hotel staff. There was nothing not to like this hotel and staff again was remarkable.

Beautiful property. Very clean and spacious room. My only complaint is the bed. It was not very comfortable.

Beautiful property. Very clean and spacious room. My only complaint is the bed. It was not very comfortable.

It was great

It was great

Great amenities

Great amenities

Every was great. They accommodated the wait and room situation.

Every was great. They accommodated the wait and room situation.

Clean Small Lobby, No swimming pool

Clean room, amenities

Clean room, amenities

Staff are very friendly

Great modern hotel in the heart of Downtown Houston. The hotel has a really cool rooftop, and a restaurant downstairs with a full menu. They also have really good illy coffee throughout the hotel. The gym is setup nice with lots of natural light from all the windows, refrigerated water bottles and chilled towels. We stayed in one of the suite style rooms, which is a nice 1 bedroom with separate living room and dining style setup. The bathrooms are huge and have a spa like feel. It was a great stay for my work trip. My wife and 3 month old baby also joined and the room was perfect for all 3 of us.

Great modern hotel in the heart of Downtown Houston. The hotel has a really cool rooftop, and a restaurant downstairs with a full menu. They also have really good illy coffee throughout the hotel. The gym is setup nice with lots of natural light from all the windows, refrigerated water bottles and chilled towels. We stayed in one of the suite style rooms, which is a nice 1 bedroom with separate living room and dining style setup. The bathrooms are huge and have a spa like feel. It was a great stay for my work trip. My wife and 3 month old baby also joined and the room was perfect for all 3 of us.

Room was spotless,

Room was spotless,

The

The

All fine

All fine

hot water pressure in showers

Helpful staff

Helpful staff

Absolutely loved my stay here! Super clean rooms, comfy beds, and really friendly staff. Great location too — just a short walk from all the main attractions. I’ll definitely be coming back!

Absolutely loved my stay here! Super clean rooms, comfy beds, and really friendly staff. Great location too — just a short walk from all the main attractions. I’ll definitely be coming back!

Yes

Yes

The hotel was clean, smelled so fresh. The room was clean and spacious. The amenities of the 2nd story restaurant and the rooftop bar were definitely a bonus. The hotel is also convenient to other restaurants and downtown entertainment.

The hotel was clean, smelled so fresh. The room was clean and spacious. The amenities of the 2nd story restaurant and the rooftop bar were definitely a bonus. The hotel is also convenient to other restaurants and downtown entertainment.

Yes

Yes

Entire property was great

Entire property was great

We were able to check in early, front desk staff was super sweet. Our room was spacious and clean. Beds were comfy. The rooftop bar was a lot of fun and a great place to take pictures.

We were able to check in early, front desk staff was super sweet. Our room was spacious and clean. Beds were comfy. The rooftop bar was a lot of fun and a great place to take pictures.

Rooms are super nice, it’s close to everything nice in downtown, has a rooftop bar on the top floor!! Even my puppy enjoyed his self.

Rooms are super nice, it’s close to everything nice in downtown, has a rooftop bar on the top floor!! Even my puppy enjoyed his self.

60 one night parking is crazy

Everything was great!!! Keep Going!

The staff was being amazing especially Vivian M. Loved her. Sooo nice and welcoming!! The pillows were too soft for our liking !!

Very helpful staff

Good !

Clean room Parking

Clean, safe.

Everything perfect

Upon entry everything was so beautiful and very clean the ladies at the front desk were amazing and very helpful and it was a nice touch to receive a glass of champagne upon check in. I would absolutely recommend family and friends to stay at this gorgeous place

Friendliest staff, clean room. Hotel was great.

Rooms were nice just one issue the restroon had pubic hairs everywhere spent around 30 minutes wiping up thise with wipes and clorox wipes other than that the rooms were nice the area was nice and had places to walk to and had places to eat and deimk all around was good

Everything was perfect with our stay.

The rooftop bar

The roof top bar was amazing, clean. Elegant hotel with great staff.

Good. Shower wouldn’t drain.

Great staff

Good

Nothing The worst reservation policy ever, the worst customer servixe

Na

The rooftop bar was not as advertised and not that good at all.

Very nice

Quiet. The bath tub didn't train very fast but the shower had great water pressure. The staff was very kind & accommodating. The onsite restaurant was good for breakfast & dinner. There were some stains on the carpet but I would stay again especially for the price

They went above and beyond to accommodate us! We were celebrating the first leg of our honeymoon. Beautiful people and location!!

It was totally worth it. Great atmosphere

Great service from staff all around.

I love this app

We had an event at Daikin Field and this was the perfect location to stay! It is a short walk to the field and Hotel was very nice and clean and staff was super friendly. Definitely recommend and we will stay here again when visit Houston again.

Great service

The staff was nice, rooms were clean, quiet and safe.

Great people

great service and rooftop bar

Helpful staff, clean, great location.

Nice getaway

Nice hotel with nice rooftop bar

Very beautiful and clean.

The 1st room I got was warm & I called down to the front desk and they sent someone up promptly to address the issue, we went for a bit and the room was still warm I called back down to the front desk and once again they sent someone out promptly, the AC wasn’t working so the provided us w/ another room without out any issues. I would stay at the property again other than the AC issues everything else was perfect.

Absolutely loved this property! Perfect for my “staycation”. Beautiful city view. Customer service is exceptional. I Will definitely be back.

excellent staff, great area, nice and clean

Had car broken into and items stolen while car was in valet knew it was one of the workers bcuz the key had to be used to open the glove box couldn’t get management assistance had to file police report still waiting on hotel to contact me. Never ever use valet service here

We went to the restaurant and there was only one person waiting, taking order, and running food service to the rooms. Poor guy! Very understaffed! No public parking offered. Valet service was also understaffed and took a very long time to get the car. But the room itself was good and to check in and out was good.

Staff was amazing! They even had a pop up store. The walk to the Toyota Center was close and convenient.

Great

The weekends the elevators are a nightmare

Great front desk staff

Will come back!

Valet parking is horrible here

Everyone working at this location were so professional and polite! Loved how clean everything was. Only issue was a male "Karen", I guess that's a "Kyle "? He was a guest and made a huge fuss, accused valet staff of stealing out of his vehicle (they did NOT, this guest was just completely unhinged), almost backed into to MY vehicle in his fit of rage trying to leave, and flipped me off because I honked at him before he backed into me. All the hotel staff were trying their best to appease the situation, and I felt so bad they had to deal with a customer like that. They all deserve a raise, my personal opinion. But overall, great experience, friendly staff, safe environment, and just overall a good choice for a hotel. I will definitely book another room with them in the future

Staff was extremely welcoming. Beautiful hotel

Stay was great asides from sleeping. The room wouldn’t get lower than 75 degrees. Stayed extremely hot

Nice property despite maintenance visibly going on. The rooms were big and clean, however, some stains were visible on carpet. Wine and desserts offered in the lobby around 2pm. A great touch.

Within walking distance of Daikin Park and several restaurants, this hotel was the perfect stay for a weekend getaway. The staff was pleasant and helpful and the valet service was a plus

Great

Good place to stay. Internet service was not the best. Still, we were able to rest and relax.

Everything was wonderful. The staff was so nice and welcoming.

Staff and cleanliness.

It was ok.

My husband and I went to the game for his birthday, this location was great, walkable to several restaurants, bars, and Daikin Park. The staff were friendly and helful, the hotel was clean, spacious rooms, comfortable beds. Loved that check out was 12pm instead of 11am, giving us a little more time to sleep in.

I like that there was complementary wine at the front desk while checking in. The hotel smelled nice and fresh and very clean.

Good

Super friendly and expert customer service.

Theres 5 elevators and only two were working. Beautiful view of the city but the windows were dirty. This is an odd one but theres on 50 tv channels, I felt limited.

Loved everything about the property and surrounding area

Roof top bar

Front desk staff was very friendly, welcoming, and accommodating. Hotel is undergoing constructive on the main level, which would have been great to know prior to arrival but there was no notification. Room size was great but with only one sink and two trash cans, not the best set up. A second sink would have made a major difference. Hotel housekeeping lacked, failed to empty trash cans, did not leave tissue and toilet paper even though we were out, did not replace dirty towels.

The layout and how clean it is.

Beautiful hotel! Quiet stay. Convenient if doing activities around downtown. Nice staff.

Great staff. Rooms are great. Food is fantastic. Convenient to downtown convention area with a short walk.

Loved the property. The ONLY thing my mom and I didn’t like is the lighting in the bathroom. It’s terrible for doing hair and makeup.

Excellent

We asked to change rooms, which was immediately granted. The room they gave us was one floor down and on the exact same side as the other. It was even louder, and we didn’t sleep a wink. The staff didn’t seem to care, and I never got a call back from management that I requested. I won’t be back.

Safe

Lovely

If you are headed to Houston for an Astro or Rocket game, this is the place to stay. Walking distance to both and downtown Houston felt extremely safe and I was with my 84 year old Mom. Many “fancy” restaurants near by, no fast food options on the weekend which I found surprising. Would definitely stay here again if back in town for a game.

Property was clean. Every staff member we encountered was very nice.

Good location in Downtown. Easy for Astros fans to get to stadium. Restaurant was a little limited but food was ok.

Staff was wonderful. Their rooms were nice and clean also large, which was nice. The location was not a noisy area and a good enough distance from Broadway. Actually everybody had a great time.

Perfect location for concert

Very Clean

The downstairs restaurant staff were very nice but service was extremely slow. Waiting on a drink when the restaurant was very empty day and night. There was no where else to mingle with family but the restaurant.

Everything about my stay was excellent with the exception of housekeeping barging in one morning after we yelled no thank you after they initially knocked on the door. Great property & was slightly disappointed to learn they didn't have a pool on premises.

Very nice downtown office building redo into a hotel. Clean and good staff. Willing to help with issues. One thing that was challenging was light in the bathrooms for applying make-up. Ambient lighting is aesthetically nice but it would be great have options for brighter lights. At least around the make-up mirror.

The location was great also friendly staff

This was our second time staying at this property, check in is effortless and conveniently located. The property was well kept and very clean!

Big room

Wonderful staff, clean room, great rooftop bar. I'd stay again.

The fan in our did not work, and the bathtub didn’t drain properly.

The staff were friendly and attentive. The location is great. The rooftop bar is novel. I think we could have had a nicer time at a equivalent cost elsewhere.

I was working remotely and originally planned to work solely in my room because the desk area was very nice but decided to work in the lobby on the 2nd floor and I really liked the vibe and felt it was easy to focus on my work and be productive. I also tried out the rooftop bar on February 17th and I happened to be a very cold and windy time of year but they had heaters out there which made it easy to enjoy the scenery. Also the bartender was very friendly and sweet despite having to be exposed to the elements! I was pleasantly surprised by the size of the room. I thought it would be a little smaller but it was very spacious and so was the bathroom! I appreciated how organized the closet was set up which made unpacking very easy. We were on the 17th floor and we still could hear street noise at night but again if you stay in the downtown area of any city it’s a given. Plus I think their curtains helped muffle the sound a lot. I don’t know when I’ll be back in Houston but I would definitely stay again at Le Meridian!

Overall it was ok, a bit noisy on the weekends if you’re on the top floors as they have parties up on the patio lounge.

Excep

The staff were very welcoming from check in through check out. Requests for towels were meet nearly instantly. Clogged toilet was resolved quickly. All staff were courteous and friendly. Very clean. Beds and pillows very comfortable. Able to store luggage prior to departure. Will definitely stay here and other locations again!

3 shirts and some Art I bought got stolen from me. Not sure if it was housekeeping or another guest.

Great shampagne on arrival. Team is professional and very nice

Very convenient to dining options

Most definitely will stay again

Was close to convention center making my Houston marathon experience easier

Great location in the downtown area. You must visit the 23rd floor bar

When I asked for compensation they said they couldn't because of 3rd party billing!!

Nice, clean property. Conveniently located downtown.

I had a horrible experience. I couldn't park close to hotel. I had to walk in snow and ice. Or pay valet and risk they wreck your vehicle in ice. I had to wait hours for hot water to take hot shower. The heater wasnt working in my room. I was freezing. I got into bed. Woke up cold sweats. Im allergic to down feather pillows and feather down blankets. I had bad headache and freezing.

Lovely hotel. Very comfortable and conveniently located downtown. Our room had no view, but that’s okay as there isn’t really anything to see in Houston anyway.

We had an amazing time! The hospitality was incredible. Vivian was super sweet and she was able to let us checkin earlier than expected. Comfortable and nice stay

Loved the stay here ! The room was clean and the staff was great.

Lovely stay all around. Great service and the hotel is fabulous.

It’s was okay, no complaints for the one night I was there on NYE. I thought it was a nice touch they gave us champagne.

Property was clean, quiet and convenient to everything. Staff was friendly and helpful.

Room was clean and staff was friendly metro around the corner no problems. Only thing the pillows were super soft you lost the pillows at night like sleeping into the bed.

Worth it , no parking

Enjoyed our stay the parking/valet situation is less than ideal.

Nice hotel

should definitely have more than two people for valet

Bad room facing an inner alley. Front desk person was not willing to give us a nicer room even when the hotel was half empty. The hallway had a bad odor. Overall a bad hotel. Stay away from this one.

The beds were rather hard and uncomfortable. I thought I read the beds were feather top and feather pillows, but the beds were not. That’s the only major issue.

Room was great but too much drama happened while there including lack of elevator frquency, system outage, and fatality.

The reason we booked the hotel was for the rave reviews of the rooftop bar. Unfortunately, the hotel systems were down so they were not able to give us keys to our room and the restaurant/bar was closed. They did escort us to our room for entrance but we had to very mindful when we left because we were not able to get back in without an escort. Very disappointed.