La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E

Great place to stay before an early morning flight. Room was comfortable, front desk staff were very helpful and airport shuttle was on time.

The rooms were dark and the floor were not clean.

.

Location wise is great, shuffle service was good too. The lady at the front desk is terrible, not nice, not helpful, she is in a bad mood, she should be either helped with trainning in customer service OR moved to a different area where she can add more value, not at the front desk.

friendly

Power outage most of the night, no generator

Bad

Property needs repairs. Had to be moved to a different room because the AC didn’t work. The new room had AC but it didn’t work correctly and was leaking water into the carpet so the room was musty. Door didn’t shut correctly. Overall just dirty and in need of repairs

Leaving the hotel! There were rips in the carpet, the couch cushions, and the leather office chair. The entire hotel gave off a major musty smell, especially the room. Huge lack of lights, mostly night stand lamps with only 4 ceiling lights, two of which are in the bathroom. We stayed in a king bed suite with a separate room and the only lights in the bedroom were nightstand lamps, which made the entire atmosphere dark and dingy! Most of the light switches were broken and falling apart, and a few of them didn’t seem to do anything! Stains on some of the lamp shades. Couldn’t even turn on one of the lamps due to the switch being completely broken off! The bathroom door frames were rusty and had paint splatter all over the door from lack of effort. Nasty rust stains on the bottom of the pull out bed from years of use and not being replaced within a timely manner!

Location The bed was dirty, it has a huge stain on the sheets

Very good

D

No hot water even at 5am!! Bed was noisy when you moved.

Hotel rooms stunk of moisture and pure stink. Terrible smell, but not smoke. We had 2 rooms on the third floor. Air conditioner worked fine, but it was like every piece of fabric held stink and moisture. Beds were less than average and pillows were average. On a bright note, the shuttle is very fast and efficient. That was the only good thing about this hotel that has seen better days. This hotel is only for people passing through for one night and it shows. It is rough so be prepared when you book.

The handicap room we stayed in was very damp and the floors were not clean. The sofa has dirty covers in it and stains on the arms. No chair as pictured and the shower was not very safe. Water was filling up the bathroom floor during the shower.

I missed my connecting flight due to weather. I arrived at midnight to the airport. I called the hotel to request a shuttle, but it was too late and no one answered the phone. I was able to take a taxi to the hotel. I arrived and my room was ready. Was checked in promptly. No issues. Went to my room and opened the door and it smelled musty and damp. With the weather disruption rooms were sparce. I had no other choice but to stay. The room is not up to date with charging ports. I was only there for 4 hours. It was okay. It is close to the airport, free shuttle (check hours it runs), helpful staff. It worked in a pinch.

This was by far the worst experience

My room had carpeting with holes. The air in the room lacks clean oxygen as it has a musty, moldy smell. Presume the AC filters and coils need sanitizing. Very unhealthy sleep.

Distance to the airport Roaches

Disappointing

The sofa bed didn’t look clean and the mattress was only coils. No padding. There were no grab bars in the shower or a shelf in shower. There were dead bugs on the window sill. The one bed was clean so the two of us shared that.

Close to airport and offered transportation to and from airport.

It was close to the airport but otherwise it was not a good choice for my accommodations. The rooms and hallways need some attention. The pillows were absolutely awful! They were small and lumpy. The bed looked unfinished as the mattress cover fit poorly exposing the bare mattress. The air conditioner was very loud. Furniture dinged up. The room was old and outdated!! Will not stay here again.

Pleasant

Great everything good nothing was bad about our stay

? ?

Clean, comfortable, spacious. Had a desk to work on. Toiletries, coffee, a refrigerator and a gym. Breakfast was very good, too. It had a shuttle to pick you up and drop you off at the airport. Very happy with the service. I will recommend it and I will be back. Thank you!

I mistakenly gave the wrong feed back on the wrong Laquinta! This one was dissatisfying as far as the room graded! The carpet in room 316 had the smells of mildew and musk The lamp near the ac did not work And the Ac did not show the digital numbers to turn the dial up or down to cool off the room an to somewhat air the smells! I coughed mostly all night from the odors! No pool even though it say it had one on the brochure

? ?

Clean, comfortable, spacious. Had a desk to work on. Toiletries, coffee, a refrigerator and a gym. Breakfast was very good, too. It had a shuttle to pick you up and drop you off at the airport. Very happy with the service. I will recommend it and I will be back. Thank you!

Excellent place to stay for price under $100...I had the 1 bedroom suite, Excellent privacy for 3-4 people. 2 rooms. Older hotel but very clean.

Clean

Satisfactory

Luckily I had my hairdryer. It would have been more convienent if yo supplied a hairdryer.

Breakfast was appreciated, thank you Luckily I had my hairdryer. It would have been more convienent if yo supplied a hairdryer.

Exceptional

Clean rooms, shuttle service great very convenient for airport.

Hotel looked great on the outside, reception was very friendly and efficient. Inside was smelly, very dated. Dead cockroach on AC unit. Would not stay again, would have changed hotels if we hadn't arrived so late and knew our way around. Shuttle service was excellent.

filthy

Every was good!

Was a horrible smell but other than that everything was good! Staff was lovely

Clean room exceptional sraff

Todo bien, un poco de mal olor en la habitación y el internet muy malo

It is close to the airport.We were on a 5.30 am flight.Great that they had a 24 hours shuttle to airport. No complaints.

It is close to the airport.We were on a 5.30 am flight.Great that they had a 24 hours shuttle to airport. No complaints.

Friendly staff, clean, comfortable bed. It only about 5 minutes from IAH

Superb

The rooms had broken lamps, banged up counters, very low heat on hot water with a musty, damp smell the entryway had towels all over it for leaks around the coffee station

Good access to airport

The rooms were outdated and not very clean.

Very nice room, staff at check in couldn’t pick me out of a line up because she never looked up from her phone.

Location Wifi

Very good

Bad

The staff were friendly and helpful.

Very good

Room just seem dingy.

Good place

Très bien.

Hotel is dated.. pool is filled in but great location to airport!

Estamos muy contentos el personal muy amable creo que es la mejor decisión gracias por todo espero volver muy pronto

Good

Hotel need upgrade, carpet in the room is old, smelly, the chairs had stains, it’s good for the price, you can definitely find better. Staff were excellent, they have free shuttle service.

Not close to any good restaurants when arriving later at night.

I went to Nashville to attend a wedding. Most of our family stayed at this hotel. We all have a wonderful time being together since we are scattered all over the United States and don't get together very often. I am traveling to Colorado Springs Tuesday the 21st and staying at the LaQuinta Inn and Suites close to the Houston Intercontinental Airport.

Breakfast experience

The rooms were clean, the staff was very nice. They let us park our cars there instead of at the airport for a small fee which was so convenient! I will definitely be staying here again if I need to fly out of IAH!

Friendly staff , not so clean . Location not very convenient

You NEED to get food by 8 30 am . They dont refresh after that time

Very good

Pleasant

Exceptional

Good stay!

Staff was friendly. Room was fine. Hallways were pretty beat up.

Close and convenient to where I needed to go. The mattress was too hard for MY liking, but it was comfortable for the rest of my crew…

Close and convenient to where I needed to go. The mattress was too hard for MY liking, but it was comfortable for the rest of my crew…

Light on breakfast

Very good

Breakfast dry and not tasty

Breakfast was dry and really not tasty

Close to the airport Next to an Uber/lyft lot with someone talking on a loud speaker all night!!!

Close to the airport Next to an Uber/lyft lot with someone talking on a loud speaker all night!!!

Close to the airport parking lot The room smelled. I think it was the carpet. They need to pull it out and just put in tile or something. The bed was worn out. Felt like there was a hole in the middle of the bed. Very uncomfortable. The bathroom looked recently updated and very nice.

Close to the airport parking lot The room smelled. I think it was the carpet. They need to pull it out and just put in tile or something. The bed was worn out. Felt like there was a hole in the middle of the bed. Very uncomfortable. The bathroom looked recently updated and very nice.

Very close to the airport. Too much construction around the area.

Very close to the airport. Too much construction around the area.

Breakfast was fresh and hot

Clean room

Exceptional

Welcoming and friendly staff, fresh cooked breakfast and free parking were highlights of our stay.

Deberían cambiar está muy viejo todo

We left before breakfast, staff was friendly

Clean room, nice staff , room needs to be updated a bit .

Absolutely the most filthy room I have ever seen!! Carpet looked like it came from the parking lot. We didn't remove our shoes until getting into bed, linens the only clean items. Rented online as a stopover from airline. Would have walked out and refused but husband was terribly sick from food poisoning unable to travel further. Inattentive staff, entire property so rough looked like the set of "The Hangover". Breakfast was cereal, toast & vending type machines for everything. After a month of epic traveling, biggest disappointment EVER. Paint looks 30years old, walls beaten up, furnishings shockingly old and rough. Not exaggerating, avoid this property and avoid disgusting memories. So sad....

Good

Good for the price

Everything was neet

Nice

AC wasn’t working the room had a very strong smell of mold

Hotel common are find, and look maintained. However, the moment you hit the elevator there is an overwhelming scent through the entire hotel. Others have described it as fresh, I’d say either either pest control or mold control disguised as a ‘fresh scent’ it’s overwhelming and sticks in your throat. The room carpet is disgusting. Stained and crusty. My shoes did not come off. Found a roach ( albeit small one in the bathroom) Overall, it was pretty bad.

Excellent

Notice sent to me 2 days before my flight to wait at door 202, terminal E, then call front desk. Upon arrival called front desk and was asked to transfer to door 105 terminal C. Almost midnight and coming from a 30 hours flight, had to walk my way with all my luggage. Please advise property that such change of shuttle pick up location should be communicated to customers in advance

First, we were checked into a room that had not been cleaned. The second room we got was absolutely filthy, sticky floors.The room was in bad shape. No a safe area either. Will never stay again.

La quinta is known for comfortable mattresses, the mattress in this hotel was terrible. And the room was just okay.

Good area It wasn’t to clean could’ve been updated couches weren’t cleaned just covered carpets needed to be cleaned just remolding need to be done for the money you spend

Rooms were ok but seemed old even though they look recently remodeled. We booked the hotel for the shuttle since it runs 24 hours and we were getting into the airport late. I called to verify the shuttle the day before, our plane was delayed by several hours which I called again to let them know. They said to call once we land and they would send the shuttle. We tried calling the hotel for 45 minutes with no answer. This was at 2:30 am with 2 very tired kids. We ended up arriving to the hotel at 3:45 am after FINALLY getting ahold of someone and they sent the shuttle. Be aware that if you are catching the shuttle from the hotel, he could arrive up to 20 min early and will yell once in the lobby that the shuttle is there and will leave. I had to run out to tell him my kids were coming and he seemed bugged. Overall, not a great experience.

The gal at check in was great. The shuttle was on time and a good driver. Good location near the airport. The room seemed clean overall but the bathroom vent was very dirty and the pictures and headboards hadn’t been dusted in a while. Other than that I was happy with the hotel.

Called hotel for pickup no answer after an hour had to call Uber. Upon arrival no one was at front desk and phone was ringing. No one came to answer phone. Another guest arrived after us and came by Uber. I guess he couldn’t get them to answer the phone either. Never stay again

Breakfast options were adequate

the 24 hr shuttle service

EXC...

Friendly staff and convenient location to the airport.

Air conditioning wasn't working

Not much, property was run down-electrical plugs/lights non opperational. Bookings said free shuddle from airport to motel but if you arrived as an international traveler the motel did not offer pick up at terminal E. We finally had to rent a cab (after several phone calls to the motel) which cost $20 for about a 5 mile ride. Very disappointing after traveling several hours!

Not the cleanest hotel. Walls & bathroom were filthy. A/C unit did not work.

I should have paid more attention to previous reviews. I spoke with the front desk, but the manager never contacted me. Customer service told me I would get a refund, but now I’m being told I have to contact the franchise directly. This company is deceptive and does not stand by its word. I will be providing pictures of this room. Avoid this hotel.

AC unit. LOUD and blowing foul musty air.

The shuttle was a breeze once I firgured out which/where the right door was to exit the airport. The hotel was clean. I felt safe even walking to the gas station-burger king next door. My room was comfortable.

Clean , close to the airport

A cute little hotel that has had a late renovation. It’s surrounded by other considerable hotels. Their shuttle service is limited so gauge your takeoff and touchdown time accordingly. They start really early, but I believe the last shuttle is at 9 PM.

Clean room

Very friendly clean

Location Nothing

Convince

The shuttle was a nice feature. Location is hard to beat. Front desk staff was very nice. Shower had good pressure and was nice and hot. The breakfast was surprisingly good. AC didn’t work too well. Room wasn’t the cleanest I’ve ever stayed in. Bed was ok as far as comfort. The pillows were the worst I’ve ever had.

Good 👍

Good location and good service.

Close to the airport. Shuttle service was good.

Itself, it wās comfortable clean and convenient

Staff didn’t even acknowledge us when we walked in. Entire property has a weird smell. AC wasn’t working when we checked in to our room. Front desk did come upstairs to get it going. Bed was extremely uncomfortable. We would have left and stayed somewhere else but nothing was available.

Staff were welcoming and most helpful. Shuttle from and to the airport was a bit chaotic, but worked. Room was wanting, desk light did not work, 3 hangers only, carpet/baseboard pulled away from walls in several places. Thought we could use couch for sleeping space, but no bedding provided.

Ok The room was ok. The coach cover was dirty looking. And the shower had hair in it. I think it need to be better check on its cleaning.

Room was clean but beat up. Stains in carpet ceiling and lamp shades. Bed was completely comfortable. Very good sleep. Elevator made horrific noises.

Room was clean but beat up. Stains in carpet ceiling and lamp shades. Bed was completely comfortable. Very good sleep. Elevator made horrific noises.

Room fine, check in fine. Shuttle pick up very unorganized. No answer when I called hotel. No real timetable or designated place for pick up! Very stressful after a long travel day!!

Room fine, check in fine. Shuttle pick up very unorganized. No answer when I called hotel. No real timetable or designated place for pick up! Very stressful after a long travel day!!

We have no breakfast time so early &closed at 9 am

Staff was helpful, bed very comfortable. Hotel seems older and not super well maintained, room amenities are minimal.

Staff was helpful, bed very comfortable. Hotel seems older and not super well maintained, room amenities are minimal.

Close to the airport, cheap I guess you get what you pay for. Room was stuffy when we got in, ac wasn’t working. Had to unplug it and press the rest button. Was super noisy. 2 of the face cloths had stains/dirty? The light on the table didn’t work. The pillows on the bed were lumpy. The worst part was right beside the hotel on the side we were sleeping there was a Uber/Lyft lot and every few minutes all night long someone would announce over a loud speaker numbers letters? Not exactly sure what they were saying. Then at 12:30 at night there were tons of sirens. Four or five vehicles with lights and sirens blaring came into the lot and all the vehicles left. Lights and sirens went on for at least 5mins. Not sure what that was all about. Thought maybe they were done for the night, but nope. 5mins later the announcements over the loud speaker were back. The continental breakfast was blah! Booked a 7am shuttle, it showed up at 7:20

Staff was very friendly and helpful, especially Edna. The place is generally very very dated and not especially clean. When I got out of the elevator on the 4th floor there was a really strong smell of air freshener. The fabric of the chair at the desk in my room was ripped off in two places. The bathroom, towels, and sheets seemed clean, but everything else was just so old and worn. There were no towel racks to hang your towel on. The breakfast was ok. They did have a waffle maker, along with egg "patties" sausage and bagels that you could toast. It's near the airport and has a shuttle that you have to arrange for both ways. When you arrive at the airport, you have to call the hotel and tell them you want a ride over.

Staff was very friendly and helpful, especially Edna. The place is generally very very dated and not especially clean. When I got out of the elevator on the 4th floor there was a really strong smell of air freshener. The fabric of the chair at the desk in my room was ripped off in two places. The bathroom, towels, and sheets seemed clean, but everything else was just so old and worn. There were no towel racks to hang your towel on. The breakfast was ok. They did have a waffle maker, along with egg "patties" sausage and bagels that you could toast. It's near the airport and has a shuttle that you have to arrange for both ways. When you arrive at the airport, you have to call the hotel and tell them you want a ride over.

It was in close proximity to the venue I was going. A variety of nice restaurants were within 10 minutes. The complimentary breakfast was also good. I just had a question and no one had an answer. The last lady did tell me to call back and talk to the manager. I never did call back.

Great experience! I’ll be back! Thanks for the great hospitality.

Great experience! I’ll be back! Thanks for the great hospitality.

The staff was pleasant and helpful. Two long black hairs in the bathtub upon entering the room. I believe left there by housekeeping.

The staff was pleasant and helpful. Two long black hairs in the bathtub upon entering the room. I believe left there by housekeeping.

There was an awful smell that was overwhelming and the bathroom was really not clean

There was an awful smell that was overwhelming and the bathroom was really not clean

Terrible beds, pillows and blankets. Spend the extra $30-$40 dollars and stay elsewhere. My neck and back are paying the price now

Terrible beds, pillows and blankets. Spend the extra $30-$40 dollars and stay elsewhere. My neck and back are paying the price now

Clean rooms, polite staff and close to the Airport. Will stay again, whenever in Houston.

Clean rooms, polite staff and close to the Airport. Will stay again, whenever in Houston.

Everything was great! Our flight was cancelled at 10pm and we needed somewhere to stay and fast. This was a few minutes away from the airport and perfect. Rooms were clean, beds were comfy, and the AC got super cold which is a must! Staff was great. Thanks for having us on such short notice

Everything was great! Our flight was cancelled at 10pm and we needed somewhere to stay and fast. This was a few minutes away from the airport and perfect. Rooms were clean, beds were comfy, and the AC got super cold which is a must! Staff was great. Thanks for having us on such short notice

Very unprofessional staff on Sunday (check-in day). She took a personal call in the middle of helping us check in...not an emergency, an obvious personal call. She was dressed like she was hanging out at home (too dressed down). Hotel and rooms need some TLC. Bed was hard.

Very unprofessional staff on Sunday (check-in day). She took a personal call in the middle of helping us check in...not an emergency, an obvious personal call. She was dressed like she was hanging out at home (too dressed down). Hotel and rooms need some TLC. Bed was hard.

Clean room

Clean room

Clean room

Clean room

The room was very roomy. The bed was very wore out. It sagged in the middle.

The room was very roomy. The bed was very wore out. It sagged in the middle.

Room was quiet and comfortable. Shower worked great. Needed an alarm clock, asked at front desk, to no avail.

Room was quiet and comfortable. Shower worked great. Needed an alarm clock, asked at front desk, to no avail.

I had a great experience at La Quinta Inn Houston. I accidentally created a duplicate charge when booking, and even though the reservation was nonrefundable, the hotel still refunded the extra charge, which I truly appreciated. The staff was friendly, the stay was comfortable, and the airport shuttle worked perfectly. Overall, excellent service and a very positive experience.

I had a great experience at La Quinta Inn Houston. I accidentally created a duplicate charge when booking, and even though the reservation was nonrefundable, the hotel still refunded the extra charge, which I truly appreciated. The staff was friendly, the stay was comfortable, and the airport shuttle worked perfectly. Overall, excellent service and a very positive experience.

Good

Good

When I booked this hotel I picked it because it had a pool. I was told “ we don’t have a pool “ I looked at my reservation details it clearly states pool. Walking around the property I found “ no diving “ “ pool heater “ ect. Mud covered over where pool used to be. We just got off a 14 day cruise when checked in and was looking forward to a relaxing nice day chilling out day before long travel day. I was extremely disappointed! Hotel looks nice on outside but inside and rooms extremely dated.

When I booked this hotel I picked it because it had a pool. I was told “ we don’t have a pool “ I looked at my reservation details it clearly states pool. Walking around the property I found “ no diving “ “ pool heater “ ect. Mud covered over where pool used to be. We just got off a 14 day cruise when checked in and was looking forward to a relaxing nice day chilling out day before long travel day. I was extremely disappointed! Hotel looks nice on outside but inside and rooms extremely dated.

Nice, clean, and great customer service

Nice, clean, and great customer service

Fácil check in, habitación limpia y un desayuno bueno

Fácil check in, habitación limpia y un desayuno bueno

Yes

Yes

Everything! Especially due to not arriving until midnight

Everything! Especially due to not arriving until midnight

You will have a piece of mind and feel in a place that will meet all your expectations. Cleaness, quite, friendly customer service, etc. Everything you need if are in town as a tourist or in business.

You will have a piece of mind and feel in a place that will meet all your expectations. Cleaness, quite, friendly customer service, etc. Everything you need if are in town as a tourist or in business.

Carpets dirty, room smelled like mildew

Carpets dirty, room smelled like mildew

Muy buen servicio. En especial el shuttle

Muy buen servicio. En especial el shuttle

Needs new carpet heater didn’t work in 219

Needs new carpet heater didn’t work in 219

Could use some new carpet in room heater didn’t work in 219

Could use some new carpet in room heater didn’t work in 219

Was given a room. But people were already in said room. (Dangerous, for them and us). Staff at desk didnt say sorry nothing just tossed me anothrr key and said "this one should be clear". Thankfully we are stay at a different hotel on out way back.

Was given a room. But people were already in said room. (Dangerous, for them and us). Staff at desk didnt say sorry nothing just tossed me anothrr key and said "this one should be clear". Thankfully we are stay at a different hotel on out way back.

Room nice and clean. Great shuttle to airport.

Room nice and clean. Great shuttle to airport.

Room was spotless and comfortable and breakfast was wonderful

Room was spotless and comfortable and breakfast was wonderful

It is a serviceable location. The rooms are large and the beds are comfortable, but the general feel is worn. The place needs a refresh.

It is a serviceable location. The rooms are large and the beds are comfortable, but the general feel is worn. The place needs a refresh.

Yes everything was good.

Yes everything was good.

The hotel was very good for the price. My room was newly refinished had a fridge and microwave, coffee maker etc. Staff were kind and friendly. The breakfast was very good. There was lots of selection. I met a couple who swear by this hotel and I can see why. I used their little gym and it did the trick. Overall, great price, great breakfast, great stay.

The hotel was very good for the price. My room was newly refinished had a fridge and microwave, coffee maker etc. Staff were kind and friendly. The breakfast was very good. There was lots of selection. I met a couple who swear by this hotel and I can see why. I used their little gym and it did the trick. Overall, great price, great breakfast, great stay.

No

No

Room looks very clean, some of the furniture looks beat up ready for a change.

Room looks very clean, some of the furniture looks beat up ready for a change.

Staff was nice

Staff was nice

Tv didn’t work right and no coffees in the room. Had too go get stuff. Phone didn’t work

Tv didn’t work right and no coffees in the room. Had too go get stuff. Phone didn’t work

Rooms and decor are kinda old and beaten up. AC unit looked new but had a bit of an odor. Staff were nice. Beds were fine.

Rooms and decor are kinda old and beaten up. AC unit looked new but had a bit of an odor. Staff were nice. Beds were fine.

I understand pet fees but I think the cost should be listed online. We were only in the room for 6 hours and it was otherwise fine.

I understand pet fees but I think the cost should be listed online. We were only in the room for 6 hours and it was otherwise fine.

room / staff very good

property has seen better days. Breakfast menu can be improved with some fresh fruits.

.

Great breakfast with protein options. Not just carbs.

Room needs up dated. Check on staff was excellent. Morning staff needs to learn how to be courteous to guest. Van drive also needs some lessons or find a new job. There were two individual scheduled for the 530 bus. They tried to get on the 5 o’clock bus she would not allow them. There was more than enough room.

good

building smelled moldy; room furnishings not according to picture, upholstry with huge holes, really run down; coffee machine not working, heating not working, staff not responsive etc

Never had it left early

Communication. I communicated with the hotel through the Hotels.com app (once two weeks prior to my stay and again two days prior) and never received a response. I wanted to know about the shuttle service. When we arrived to the airport, we went to the wrong hotel shuttle pickup. Once we called the hotel we were able to get through and figure out where to go but it ended up costing us an hour of time. We were in the wrong terminal for pick up with their particular shuttle. Other shuttles were picking up there. I would recommend that the hotel improve their response time and also post where their shuttles pick up

They didn’t clean the room the whole time we were there.

Great experience

Bed was very comfortable. Room clean. Front desk helpful concerning next day shuttle to meet Galveston cruise shuttle. Very convenient to IAH. Will stay again.

It was okay clean and organized!!

The staff was very supportive. Needed to have two suitcases stored for a week while we were on a cruise. They kept them and kept them safe. Very appreciated

Yes it was clean and convenient

Buen precio

Convenient, 24 hoyr shuttle. Cleanliness could be improved

Bathroom wasnt cleaned very well and took forever to check in.

Dining room staff girl was not friendly at all

Friendly staff.

Dated and ready for an upgrade.

Good budget hotel close to IAH. I stay here every couple of months before a flight. Hotel shuttle is prompt, clean and quick to your terminal. Breakfast is average but fills the belly. For the price, can’t ask for more.

I didn't like the carpet in the room

Yes everything was good

Lighting in the room

Good

Smelly

Strong soap scent. Caused allergic reaction. One lamp did not work. Fridge made an annoying clicking sound the whole time. Just average, decent price and location. Could do so much better.

We didn't get the family suite which we reserved. Just two queen beds. Also, the room had muggy smell. It wasn't worth the money.

Decent option actually for a 1 night. It's just by the airport and pretty clean. Everything functional in the bathroom, TV, MW, fridge. The best part was the staff: friendly, competent, fast. Yhe lobby was also welcoming being nicely decorated for Christmas.

Room was clean and staff was friendly. Would definitely tay again.

Friendly and helpful staff made our stay all that much greater.

The room was spotless and the staff friendly and helpful. The airport shuttle organization was also amazing and reliable. Will definately reccomend and come back

It was a very good value, clean, and convenient.

Hotel was conveniently located, a bit rundown and had an off-putting smell. The bed was comfortable and the price was affordable.

Clean rooms fresh smell breakfast great staff great location

Ripped carpet

Room was clean and staff friendly

Clean with friendly staff

Great place to stay! Staff are friendly, rooms were clean and quiet.

Good

It was convenient.But The morning shuttle to the airport was running behind. Luckily we had some buffer time between our shuttle time and the flight time. While returning we got it right on time and returned to parking in no time.

Edna the evening front desk person was super friendly and gave me excellent directions to find restaurants for dinner. Room was clean and comfortable. Quiet. The coffee pot didn't work the first night, housekeeping was quick to respond and provided a new machine and plenty of coffee pods. Breakfast good with protein available, great coffee and creamer options.

It was close to the airport and they have late check in.

good

Our stay was only one night but everyone was very friendly. The room was clean and comfortable. The airport shuttle was available 24/7 and very convenient. Would stay here again.

everything was perfekt

Love it

Clean rooms breakfast washer and dryer 10 min from airport great staff fresh smell

Rooms were beat up. Definitely need some new paint and some deep cleaning. Mattresses were wonderful. Front desk staff was very pleasant. Breakfast staff not so much. That is another area that could use a good cleaning. And having the airport shuttle transportation service available 24/7 was an awesome added benefit

Clean room

Terrible condition. Dirty.

Very professional and very knowledgeable

Everything was awesome

close to the airport and very reasonable price!

The staff were all nice. Breakfast not so good. Hotel has seen an exterior facelift but the interior need a refurbishing. The chair in my room was so covered with sweat and dirt, it couldn’t be sat on. TV, was old junk that kept turning off by itself. The wall a\c was putting out a mold smell. I won’t be staying here again.

Front desk lady was really sweet and helpful. She brought us a crib and extra blankets so fast. She was very welcoming and so polite.

Friendly and efficient staff

Yes

Arrived with no towels in the room but the evening shift clerk was very accommodating, bringing towels to the room herself. The stay was pleasant but we left too early to get breakfast but the breakfast has been good every time I stay

Very convenient to airport

Nice

Staff was very helpful, did rechecking so gettin to the hotel all we had to do was get our key

Great room and staff

Not cleaned room

The room was not very nice and smelled. I know it's pet-friendly and I had my puppy with me so I get that you may experience that when traveling with a pet but it really smelled dank in there. Also the grounds all around the property for walking your pet had cigarette butts. My door looked like the security latch had been broken off. It was fine for one quick night before going to the airport but definitely one of the grosser hotels I've stayed in.

Clean room nice and quiet however my shower door kept coming open.

It was fine. Food options in the area are limited. It was noisy at night.

Yes, Front Staff more worried about personal phone call.

The hotel I wanted booked, LA quinta inn and suites in Houston, wasn't booked! The one that was booked was in humble tx. We realized that when the hotel in Houston said there wasn't a booking for us and that it was back in humble tx. We just bought a new reservation at the Houston tx. I would really appreciate a refund for your error in booking wrong hotel since we didn't even check in to the humble tx hotel.

The room smelled stale, very stuffy. The elevator was not working upon check in.

Staff is great, clean room, helpful

Nice safe place to spend the night before our flight

Would stay again

AirPort pick up

Well I got what I paid for. Definitely cheap. Staff wasn’t the best, a/c in room didn’t work, very musky. The hotel has a weird smell to it. Definitely needs an update. I ended up leaving after 5 hours and just staying at the airport until I boarded.

Reasonable price,

very convenient and clean. what more do you need for a quick stay near the airport.

Been trying to contact a manager no results try emailing several times was in a room full of mold .

The staff does a good job with what they are given. This hotel needs a complete remodel and to be updated. The carpet in the hallway stunk, is very old, and worn out. The room had a faint smell, maybe mildew. The elevator is old and needs servicing. It makes strange noises that comes with age. The whole place looks like its been there since the 1990s and instead of doing a real remodel (new flooring, replace old furniture, update aesthetics with new models ) they just splashed on a coat of paint and got some new sheets. This place could be great if someone put some time & money into it, but right now its faded & old.

It was very nice

10/10

Love the proximity to airport

Clean rooms nice breakfast friendly staff quick check in

Love the 24 hour shuttle service, clean rooms and great staff

Accommodating to customers need.

Although the room was clean, the carpeting felt damp and gave a bad smell in the room.

Hotel floors had a horrible smell. I stayed for two days and didn’t get a room clean out fresh towels as requested before I left for the day. Cabinets in room had broken handles. Wasn’t a pleasant stay.

Love the separate living and sleeping rooms

I love this place. I love the staff. The one thing I don't like is not having a pool or some other amenity like it. There's nowhere to sit outside except for one bench which is usually full. I don't like spending my entire time inside the hotel. Other than that it was a great stay. I enjoyed the Continental breakfast. It's better than most others

Hotel is outdated, sink faucet was half broken, no breakfast at 6 am, coffee machine in lobby had coffee spilled everywhere, coffee was replenished and front desk lady did not care and was not helpful.

No pool and the staff could not understand or speak English. They a) brought their kids to work with them.

The airport shuttle was great the rooms do need some updating. There wasn’t a place in the shower to sit your soap on so that was a little challenging. But for the price the room was good and close to airport .

Airport shuttle easy to find. Quick chekin. Good breakfast

And the lady’s in front desk so rude… the carpets with holes.. rooms smells disgusting..

Very good. We stay here every time we come to Houston to fly international

Room was on 3rd floor and it had a bad odor in hallway and room. The internet did not work. The curtain was falling down on wone side. I asked for a wakeup call at 5am which was confirmed but the call never came

The manager promised a full refund but that has not happened as of three days later

Older hotel but spacious room. Great to catch a early flight ✈️ out of Bush. Free airport shuttle

Room was very clean and comfortable .

Convenient for a layover, the bad thing not enough shuttles.

Wal

Room smelled like a cat litter box. Floor in the bathroom was sticky.

Need more cleaning

so epic and cool !!

Cheap and convenient is the best description. Property inside seems old ( carpet etc.)

The breakfast goods use more attention. The hot food ran out and took about 10 or more minutes for the staff to notice it.

Good

It was pretty quiet and stress free to get in and out. Great price for the room I had.

A very strong smell not sure what from. Front desk clerk at check in was amazing. Lady at check out not as pleasant.

Neat. Mostly clean.

Coffee pot in room had no power. Carpet was worn and torn. Everything else was as good or better than expected. I will stay there again.

I like the convenience of the property and it’s proximity to the airport and parking spot.

The staff were very friendly. Definitely coming back here and so convenient to the airport

Service desk was amazingly helpful when I had a difficult situation while traveling. Big thanks! Shuttle to and from the airport worked really well, and hotel was definitely a good value for the price.

I had a very bad experience staying at hotel La'Quinta. I had mold in my room. It was all over the couch and the bottom of the counters. I had lights that did not work, and none of my tv's worked. The phone in the room didn't work either. Every time I called, I couldn't reached anyone at front desk. When I complained the next day they told me that the manager was out of town until th 20th, and that they would leave a note. I received no satisfaction, and no service. I had to stay in a mold infested room with my wife and toddler!! I will never stay there again!

The Furniture are nasty

Good location, close to IAH and Deerbrook mall. Amazing reception staff and easy and fast check-in.

Great

Since the moment you walk in the building it smells very nice and clean. The staff was very friendly. I will definitely stay here again.

Carpet is like bloody slaughter site

Convenient place to stay close to the airport at a fair price.

Nice that it’s close to the airport. However, the receptionist stated she didn’t set up my shuttle like was requested when I checked in with her so I had to use a Lyft.

It needs maintenance. AC smells humidity.

It was close to the airport and very quiet despite being close by the airport.

Quiet place to stay close to airport. Easy acces. Great staff. Restaurants not close by but plentiful a few miles away. Have stayed there quite a few times and will continue to

Excellent location, perfect for overnight stay at the airport. Clean ans friendly staff

Perfect for a long layover. Shuttle service to and from airport. Staff super courteous and friendly.

Ok for overnight

We have stayed in La quinta Houston East (near airport) for 1 week with different room, need some improvement in room carpeting. Staffing is nice, breakfast and round the clock airport shuttle.

Customer service was great but unfortunately, I had to end my stay early at this hotel early due to the mildew smell in two seperate rooms.

Hotel was ok for a quick urgent 1 night stay, staff was great but rooms need work. Room cleanliness was not satisfactory.. first room carpet felt wet and room smelt like exactly that wet and moldy.. manage to get a room change second room was better but air vents have not been cleaned in a long time, bed sheets had stains on them and there was some kind of dirt under mirror in bathroom. Rooms need more oversight in cleanliness..

Easy and clean made life simple

We almost lost our flight to Japan.

The room was clean and the bed was huge (king bed). The A/C was on point. Plus there was a free shuffle for the airport.

Construction going on.

Very close To AirPort

No drink water in the rooms

I’ve been staying here for over a decade. Never an issue but it could use some updating.

Very good

Took forever to get the shuttle from the airport. I called several times asking for updates and once it finally came, we got on, and then stopped at another terminal and the driver was just talking forever to someone, shooting the breeze. It was super slow checking it at 11pm. Lobby had a funky smell and the girl working the front desk wasn't very friendly.

It’s like they bought an old used hotel and try to paint over there was randomly small holes in the wall. The lighting was terrible and the bed was nosy and hard.

But I need more clean

We love our stay here. The room is nice. We kinda shocked from its price because it was really nice and clean. The location is great as well.

The hotel had roaches!

Fridge and TV doesn’t work , ac works on and off

The drain was clogged in the shower so we got to stand in 6-8 inches of water during our showers. The wall was damaged like someone kicked it from the bed. Floors were noticeably sticky. It was a cheap place to sleep when our flight was canceled.

The worst LA Quinta I've ever been to

Some of the reasons I chose the property was due to the close proximity of the airport, shuttle service amenities and photos of the property. I did not like that there was a smell. The carpet in the room was old and torn in some places. I did some work being done on the property. I would like to see updates to the property. The individual who checked us in was very helpful and polite. The individual who was at the desk upon my checkout didn’t look up from scrolling on her phone to answer my question about when the shuttle would arrive.

Check-in at 9pm took too long. No one was at the front desk and there was a sign saying out on property, be back shortly. I waited at least 10 minutes just standing there. Breakfast was average at best…not very hot and kind of stale and there was no decaffeinated coffee for whatever reason. And they turned out the lights at the breakfast area right at 9am and we were still sitting there. Carpet repairs needed to this room. Although I didn’t need it, this accessible room (bathroom) has a shower that you couldn’t roll into. The AC was really cold and apparently not adjustable…something about it was different than the usual kind. I went and asked for an extra blanket and was told they ran out. Received an extra sheet instead. DISH TV in the front room wouldn’t connect.

The lady at the front desk and staff are all very nice. The room is very old, the carpet inside felt moist and there’s a musty smell. The bathroom was great but the room needs a lot of improvement hygiene wise. The best thing about this place is the complimentary breakfast, I loved the Texas shaped waffles. They have a snack bar next to the front desk where you can buy stuff but no room service. Everything else was pretty smooth the free shuttle service from the airport was great. Probably would not choose to stay here again though.

No towels or water cups were available in the fitness room, even after alerting staff of this situation. We left for work every morning at 5:45 and did not expect a full breakfast. We had asked if we could just take a couple muffins or yogurt and juice if it was set out. One morning, we were allowed to do this. The next morning, the front desk clerk yelled at me when I attempted to get a cup of water. Very frustrating!

The room had a big empty space where it looks like another bed or chair should have been. Curtains were torn. The pillows on the bed were all different shapes and consistency. The staff lady who checked us in was nice and let us borrow her umbrella. Breakfast was okay.

Outside was beautiful, inside lobby was nice, hallways and rooms were outdated and were masked by an offensive odor trying to eliminate the upgrades that were needed and possibly in their future. Bed and pillows were not comfortable and only thing in the bathroom that was upgraded was the tub and mirror. It definitely not worth the price charged for the room.

Great stay!

I cannot complain at all about this location the staff was so friendly, the stay was quiet and my children and I were very happy during our 5 day stay. I absolutely adored the housekeeping staff always smiling and there was one who had her kids with her at work and it just reminded me of what parent life is, sometimes we just gotta do what we gotta do. Not to mention the Burger King and gas station right outside of the location being super convenient. I’ll you’re looking for something that gets you through your stay, and have a cents to attend this is the place to go. I think the only thing I would suggest is a little more variety with the breakfast options. But La Quinta gets my vote. And I’m sure my kids would agree, thank you for having us.

Very clean and convenient for our IAH travel

Very clean room. Very friendly staff. Breakfast could have been better. Wasnt much to choose from but we weren't there at 6am.

The rooms are dirty, dirt and dust on everything. All of the furniture is banged up. The paint on the wall looks like a toddler did it. There are liquid stains running down the wall. This is the worst LaQuinta I’ve stayed in in the country. This is the worst hotel I’ve stayed at period. I’ve switched to the holiday inn right next door. For $40 more. I hate I expected this hotel to be like other LaQuintas I’ve stayed at. I could have saved myself this disgusting ghetto/ experience.

Staff were courteous, enjoyed the breakfast and airport transportation services.

I was not there for very long.

great service

It is ok

Decent for a night while traveling

Hotel was great

We booked this for the sole reason for free airport transportation snd when we called they said they had quit running. We has to pay for a taxi to take us there.

Stayed here for a quick overnight. Had a king size room. Very clean. Bed was comfortable. Room was recently renovated. Breakfast was good. Alot of options. Night staff was nice upon check in. They are definitely in the process of updating property. Just bear that in mind but would definitely stay there again and well worth it.

We have stayed multiple times the night before a flight out. However, our most recent stay, we were in a room on the side of the airport parking and there was a constant din of car horns and loud speaker announcements until well after 11PM.

Checked in to hotel was given room key...went up to our floor in elevator, immediately exiting the elevator there was a horrible smell. Continued to the room down a hall that was extremely musty with paint marks on the walls that appeared to have been touched up with the wrong color paint. Made it to the room to immediately see this was not a typical La Quinta hotel room. The AC did not work at all, the carpet was ripped in several places, the couch had rips and holes in it, the cabinet doors on furniture was just hanging on barely, the sheets on the bed looked so incredibily worn that i wouldnt even sit on them. We immediately went down stairs and told them. They offered a new room but based onthat condition we elected a refund instead and went to another hotel.

Staff was nice but short handed helping in multiple areas. The room was gross. Coffee grounds in the skink orange/brown stuff in the shower. Room was ok AC was GREAT

Girl at the reception at night very rude and arrogant. Coffee machine at the lobby was broken I asked here multiple times she didn’t bother to respond. Nice property close to airport.

Not clean super dirty

Liked the bed, halls smelled terrible. Very bad lighting in room. Noisy.

The room was clean and comfortable but anyone staying there should remain vigilent in the parking lot. We checked out at 3:30am, got to our vehicle to load up and 2 young men in hoodies wete roaming the parking lot. They headed our way and were it not for another guest coming out of the hotel, we surely would have been robbed. Lesson learned, always use the front door to load and unload.

It was just for one night and it was only few hours as there was a huge change in my flight plans and I arrived there at 2 am and left at 8 am but for those hours it was a great, comfy nice room with a decent enough breakfast and a fair price.

It was a great place for a last minute reservation. We missed our connecting flight and booked the room with ease.

Very close to the airport, they have shared shuttle with other hotels, location is very convenient, walking distance to convenience store. Free breakfast included, good to get you started; food was decent. Property lacks a lot of maintenance, doesn't look clean, carpets are old, the 3rd floor smelled like mold, elevator was dirty; It is a shame for such a convenient location, and nice building to be in such poor condition.

Close to downtown, Oxxo in property area

Holiday Inn right next door had food and drinks.

There is construction there and the caperts are filthy

Smooth and quick and was very helpful especially when I left my key in the room

No peace or quiet time Called the front desk once but could have called a lot more

The property is dated, doors stick, coffee machine dirty, roaches in room, smelled of cleaning supplies

I use this location a lot when I have to stay overnight around long flights to/from IAH or if I have people to pick up/drop off at the airport. It's very convenient from the airport, long-term parking facilities, and also includes a shuttle. The breakfast and regular coffee stations are valuable. I have often gotten good deals on short notice.

Bed had dirt stains on it after room was cleaned.

.

Room smells really bad with strong smoking odor. Breakfast was very basic, nothing fresh, no fruit or pastries/bagels etc.

Wait for 1.5h for shuttle bus. Never shows up. Have to take uber instead. Dirty carpet, old hotel, smelly mold carpet. Everything is old. Can hear cough clearly from next door. Bad experience.

It was fine

By far this was the worst hotel experience of my life. The hotel has terribly deteriorated and seems more like an abandoned sanatorium or asylum rather than a hotel. The room had terrible lighting, an AC unit that could not be regulated, neither by thermostat nor by manual controls. Sheets were itchy. The room was poorly cleaned. Lamps were almost disconnected and you had to check each of them individually, in the dark, to make them work. I can’t believe we were charged a night for this. It used to be one of my favorite hotels and I am now certain I am never staying there again