Island Suites
About Island Suites
Just a 10-minute drive from William P. Hobby Airport, this all-suite Houston hotel features spacious accommodations with a flat-screen TV. Free WiFi is offered throughout the hotel. Each suite at Island Suites Hobby Airport includes a sofa, microwave and fridge. The 24-hour reception at Island Suites Houston offers business services. Free coffee and juice is available in the lobby 24-hours a day. Located on Interstate 45, this hotel is 3.1 mi from Pasadena Municipal Golf Course. Macy's Almeda Mall is less than a 10-minute walk away.
Amenities
- 24-hour front desk
- Meeting space
- Express check-in / check-out
- Self-service laundry
- Multilingual staff
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, spacious rooms, and friendly staff. However, there are consistent complaints about maintenance issues, poor customer service, and discrepancies in pricing.
- Clean and spacious rooms
- Friendly and helpful staff
- Maintenance issues in bathrooms and doors
- Poor customer service and pricing discrepancies
- 5/5
Sheets were stained but clean
- 5/5
Spacious room Sheets were stained but clean
- 5/5
Exceptional
- 0.5/5
Parking was nice because no one was there Breakfast was basically non existent
- 0.5/5
Parking was nice because no one was there Breakfast was basically non existent
- 5/5
Exceptional
- 0.5/5
Nothing Rude and racist
- 0.5/5
Nothing Rude and racist
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Everything
- 5/5
Exceptional
- 3/5
Pleasant
- 2.5/5
The staff at the front desk were friendly. The rooms seemed to be clean without looking deeper into things. It was a good location to where we were going. I got multiple bites on my legs and I actually ended up needing an antibiotic from this hotel. I asked the worker there if we were able to change rooms due to seeing the ant issue earlier that day but that didn’t happen.
- 2.5/5
The staff at the front desk were friendly. The rooms seemed to be clean without looking deeper into things. It was a good location to where we were going. I got multiple bites on my legs and I actually ended up needing an antibiotic from this hotel. I asked the worker there if we were able to change rooms due to seeing the ant issue earlier that day but that didn’t happen.
- 5/5
Everything
- 4.5/5
Thanks
- 4/5
Very good
- 0.5/5
I didn’t like it at all The room was dirty. The bed sheets were dirty and there was hair on the pillows.
- 0.5/5
I didn’t like it at all The room was dirty. The bed sheets were dirty and there was hair on the pillows.
- 3.5/5
Room space 1. No breakfast, false description in website 2. Cheap plastic glasses in the room 3. Cheap toiletries
- 5/5
Exceptional
- 4/5
Very good
- 4.5/5
Thanks
- 5/5
Nothing
- 5/5
People Nothing
- 5/5
Exceptional
- 0.5/5
Bad
- 5/5
Everything!! This is our go to spot when in town so its our place of choice. N/A
- 5/5
N/A
- 4.5/5
Superb
- 4.5/5
There was no breakfast provided, only coffee. The weak, faulty and unstable Wifi service.
- 5/5
Rooms are spacious and very clean. The Gentleman at front desk might seem a little serious at first, but once he sees you're a Good Guest, he could not be any nicer. When I was leaving he came over, wished me a good day and asked me when I was coming back and everything, so he was very personable. I highly recommend! Everything was good.
- 1/5
-the hot water -staff -I asked to buy another night and they asked for another deposit - money hungry facility like any other but noticeable -THEY WILL NOT APPROVE OF REFUND EVEN IF YOU JUST ORDERED
- 4/5
The room didn’t seem like it was cleaned all the way like it was just half a*sed but the sheets were clean and we just wiped everything down and made sure to wear our slippers inside the room
- 4/5
Nice and clean . Always peaceful & quiet
- 5/5
I love how clean and comfortable with the rooms are. I didn't like anything that pops up in my mind.
- 0.5/5
Location is good One uncle who was in reception is not at all professional!
- 4/5
Thicker mattress and better shower curtain cause the water was all over the floor other than that my stay was ok
- 0.5/5
The room ragging I didn’t have 1 set of towel it was a pleasant stay
- 3.5/5
The price was great, the bed was comfortable, and the location was very convenient. It looks as though they're renovating the property. It was clean, but the room smelled sightly of fresh paint. My room, at least, could use a new microwave. The one in the room worked fine, but has clearly seen a lot of use.
- 2.5/5
*The table in the room was okay but the chair was old and very low. I had to use a pillow for support cos it was uncomfortable to sit on. * There was a very large mirror on the wall beside the bed. I didn't like that at all. It was overwhelming and the reflective energy created a sense of unease *The bathroom size was very small & narrow. To get showered, you just have to move back thru the narrow space . A fat person will certainly find it uncomfortable to shower * The fridge wasn't working
- 0.5/5
The location and the room was big. It wasn't that dirty but could've been cleaned better. There is no effort put into making sure it's cleaned good. The man when I checked in. Very rude right as soon as I walked in. Was mad cause I wanted to use a hotel app instead of accepting his high price. Then after I booked with yall, he tells me there will.be a 200 deposit. I told him that I did not have that and I didn't pay deposit ever there before. He told me to cancel then. I was very upset and started to cry. Then I finally convinced him to take a smaller deposit. He took everything I had in my wallet. Which left me with no money for food. He also told me if I had any visitor that he would keep my deposit money.. I will never rent there again.
- 2/5
Cockroach in the room, heavy Indian sent smell in the room, mirror had a hole that had lines of cracks, hole in drywall, bathroom floor tiles around shower were all loose, the caulking was loose pealing away from where supposed to be attached. Air conditioning unit buttons were heavy used and pushed inward on unit. Some lights worked and some did not.
- 0.5/5
The area was ok but the suite was trash. Sheets were dirty. The lamp stand fell off the wall and hit my wife in the head now she has a scar. The toilet wasn’t working properly. He didn’t want to give me my money back after telling him everything that was wrong with my stay.
- 1/5
I want a refund
- 1/5
I want a refund
- 5/5
Super quiet and very safe
- 5/5
Super quiet and very safe
- 2/5
Terrible bed very uncomfortable. Bathroom tiles in shower had massive cracks that were covered in a strange epoxy.
- 2/5
Terrible bed very uncomfortable. Bathroom tiles in shower had massive cracks that were covered in a strange epoxy.
- 5/5
Fácil check in y muy amables.
- 5/5
Fácil check in y muy amables.
- 2/5
We had to evacuate to this location for hurricane Ida. I called the night Before we arrived to make sure this hotel was friendly to pets. I have a 4 pound Yorkie. They told me yes. Upon arrival after driving 7 1/2 hours they said our room was not ready and will not be ready until late afternoon. When they saw my dog they told me that I was not allowed there with the dog. After trying to find another hotel room, they decided to let my dog stay they gave us hellBecause of it. I was charged $30 in case he messed the room up. When we were leaving, the owner came and checked the room and was very ugly to us they gave the $30 back because there was no mess up but we had done to the room. The room was filthy when we arrived and I told him I did not dirty the table and counter so showed the girl. She did clean it up right away and apologized. She was the nicest one there. We asked for a blanket and there was none there the 2 nights we stayed. They would not even let my dog walk the parking lot to go potty in the yard across the hotel lot. I was very disappointed with this hotel and we have hopefully never have to use it again. After we returned back to Louisiana I found out that they double charged my card for the nights we stayed.
- 2/5
We had to evacuate to this location for hurricane Ida. I called the night Before we arrived to make sure this hotel was friendly to pets. I have a 4 pound Yorkie. They told me yes. Upon arrival after driving 7 1/2 hours they said our room was not ready and will not be ready until late afternoon. When they saw my dog they told me that I was not allowed there with the dog. After trying to find another hotel room, they decided to let my dog stay they gave us hellBecause of it. I was charged $30 in case he messed the room up. When we were leaving, the owner came and checked the room and was very ugly to us they gave the $30 back because there was no mess up but we had done to the room. The room was filthy when we arrived and I told him I did not dirty the table and counter so showed the girl. She did clean it up right away and apologized. She was the nicest one there. We asked for a blanket and there was none there the 2 nights we stayed. They would not even let my dog walk the parking lot to go potty in the yard across the hotel lot. I was very disappointed with this hotel and we have hopefully never have to use it again. After we returned back to Louisiana I found out that they double charged my card for the nights we stayed.