Homewood Suites by Hilton Houston Memorial

Excellent service, clean room, breakfast area clean, peaceful environment. Essentials for a nice business trip. Thank you.

The property was amazing. Breakfast was hot and many choices. The only complaint I have is not being told the water was going to be shut off for 9 hours. We had to head home early because of this and we were not refunded.

clean room, breakfast was good. staff was very friendly and helpful. security was always all around the property which made my stay even better!

Breakfast was great. Rooms were clean and staff was friendly. Will stay again.

all

The property was exactly what we expected. I would recommend this hotel if you find yourself in the Houston area.

it was very clean and very well maintained the pool was nice a bit smaller than I expected. The gym was just OK and the breakfast was really good!!! all of the front desk people were very professional and very kind!! it is really easy to hear noise from the hallway, and it was a little far from everything, but maybe I was just staying on the wrong side of town for everything I wanted to do!! lol!

It has nice and spacious rooms. They do need to get some pest services done for the several black ants I saw in the room.

Superb

Love everything cleanliness Nothing

room was spacious. clean bathroom. bed comfortable, kitchen clean. what we didn't like is the smell of carpet n sofa.bad dog smell as soon as we got in. the faucet in shower was hard to turn for the right water temperature. breakfast was great and the staff.lots of parking. didnt use pool/gym.

The breakfast was very good. The variety of food was great also. Most of the food was warm, but delicious.

The breakfast was very good. The variety of food was great also. Most of the food was warm, but delicious.

Too cold in the walk ways

The location and access to the premises was very good. The staff we encountered were very pleasant and helpful. Good breakfast. The Wednesday evening wine and "snacks" offering was fun and beyond our expectations. The gentleman who prepared and oversaw the offering was exceptional. Our room was clean, well maintained and comfortable. Thank you for a very pleasant and enjoyable visit.

Clean room and breakfast was great

Location is great

Great price for very clean, safe, friendly environment. We'll worth it! There was not one thing I didn't like.

Great price for very clean, safe, friendly environment. We'll worth it! There was not one thing I didn't like.

Exceptional

Great location close to shopping. Breakfast is fresh and plenty of choices

Exceptional

The breakfast was great and the staff was really helpful

Overall great stay, no problems

Hotel was nice and the staff was friendly

Picking up our son from college.

Everything

Clean, quiet and friendly ❤️❤️

Clean, quiet and friendly ❤️❤️

Really liked all employees help, were very nice from the clean up crew to the servers during breakfast. Loved our stay and look forward to more stays when we travel.

They did a great job with Breakfast each morning. Staff was very helpful as well.

TV in bedroom didn’t work.

Convenient location, helpful & friendly staff. Very clean and great free breakfast!

Friendly people!

I didn’t Wouldn’t make me a room key for the room that I spent my money on to stay in. Would not make me one upon check in. Had a security guard let me in. They can put your name on the tv but they can’t grant you access upon your own will for a service that you PAID FOR!

I didn’t Wouldn’t make me a room key for the room that I spent my money on to stay in. Would not make me one upon check in. Had a security guard let me in. They can put your name on the tv but they can’t grant you access upon your own will for a service that you PAID FOR!

Breakfast was absolutely amazing. Clean and cozy. Only compliants were the pillows on the bed and the bed. They were toooooo soft and the bed was too stiff.

clean with breakfast nothing

nothing

Breakfast ok, nice variety. Stay was wonderful! Clean, big rooms with full kitchen. Only issue, be sure to wear shoes as Javier was extremely rude and loud and called me out in front of other guests which was incredibly rude, I spoke to desk person in regard to him. but probably nothing was said to him, Javier never apologized on the rudeness towards me. Other than Javier this place was great!

Highly recommend this hotel.

Superb

This is an excellent place to stay in Houston, conveniently located along the Energy Corridor. The room/suite was spacious, quiet, and comfortable. The breakfast menu and area were good. The gym is a nice addition. The hotel is located near a major highway AND also close to many good restaurants. We will return when visiting again.

Everything was top tier!

Great stay

Excellent

Everything was amazing

Good

The elevator button was broken so we had to wait for the one but it took forever ao we had to lug our luggage downstairs.

Everything

Exceptional

Nice

I loved how friendly the staff is and the king suite was very spacious and comfortable. The elevator just took a little long.

I loved how friendly the staff is and the king suite was very spacious and comfortable. The elevator just took a little long.

Room was clean and spacious. Bed is very comfortable. Had no issues checking in or out.

This place was perfect and I will easily stay there again. Also recommending to any friends visiting to stay here. Also I want to thank the the staff for there hard work in keeping this property in immaculate shap.

Great stay!

I had a great stay!

n/a

Superb

The breakfast at this hotel is the best value for money you can get. Takes a lot of added stress off your plate especially if you are travelling with your family. Hotel staff are friendly and make you feel very comfortable. Great experience!

Exceptional

Clean and spacious rooms.Breakfast was good as well. Only 1 working elevator and it was super slow.

Very good

Great location, very clean & comfortable bed. Will stay here again.

Quiet and comfortable.

Very good

Excellent

Yes

Breakfast was great and the suite was beautiful property very clean. Good location as well!

I had a great time staying here! The place was super clean and the staff were awesome and really helpful. It’s such a good alternative to staying downtown since it’s way cheaper but still close by. They even have free EV charging. Definitely recommend!

Everything was excellent

The hotel staff is very friendly, and the property is well maintained.

Clean and pleasant

Nice clean hotel

Clean room, friendly staff

The room was very comfortable, I especially lukes all the eco-froliendly soaps and lotion.

Staff was great

Breakfast was ok

The menu is okay

The staff

Great breakfast and plenty of room

Was a nice place to stay.

Cold food and unwelcoming front desk

If I could make a suggestion, I would like flavored coffee creamer and shredded chedder cheese added to the breakfast bar.

Rooms and property were clean. Nice area. Great staff!

Clean, very nice and comfortable! Everything was great!

Great time

Staff friendly

Perfect stay. Clean and quiet room

Close to Costco, IKEA, H mart and easy access to highway Long narrow entry - easy to miss. Every venture requires a car to get to and from.

Very clean and quiet, staff were amazing specially Rodney at the front desk,. He reached out seeral times to make sure we have everything we need. The Mattress felt a little overworked and could use an upgrade or at least a mattress topper, but not a very big deal.

Ms. Kia and the quiet, peaceful atmosphere Both time I request for the room to be clean it was not. I could have did what was done. And the most disappointing part was that I wasted a drink in the bed and asked for have the sheet change and all they did was make up the bed.

The front desk clerk was the best

We really like it there

Excellent service!

Yes, was good

Staff very pleasant!

The staff was very nice the kids loved the pool

Clean room. Good & friendly staff. Highly recommended to stay here

Breakfast was ok. It was limited to a hispanic style brealfast do t get me wrong. But some waffles or pancakes would of been great. There are no c style charging ports which sucked so bad. We had cords no way to charge. I was main so very disappointed on the way Expedia did me. I thought everything was be charged to my one credit card and i get there and it was not. They could not change or fix it. So i was out vacation money due to this. And it honestly messed up our whol stay.

Nice stay as a whole

Clean and comfortable room. Excellent choices for breakfast. Great price.

Clean, friendly staff. Nothing

Awesome stay

This hotel is 10/10. Everything had a place and everything was extremely clean.

Hotel was beautiful and clean and exactly like it was pictured

Updates: I asked the manager to call me! They only replied to my review online to cover their butts! I don’t believe for a second that these are anything but bed bugs. I went to my doctor even! I went from my home where I had no spots and then I went straight to this hotel and I had them. I then drove straight home and stayed no where else in any other hotels. I tried explaining when I left the message for someone to call me that I got them after I slept on the fold out couch. I stayed for 5 days. I had no bites on the nights I slept in the actual bed. However the one night I slept on the pull out couch the next morning, which was the morning I left, I woke up with these bug bites! I would not stay at this hotel with the way they have treated me AND the way they have handled this situation. If they have reopened that room and they are placing other people in it without spraying they are asking for someone else to be put through this. Tomorrow I intend to try to find a corporate number or information to notify someone in upper management of this situation!

This was a pleasant experience. Our room was wonderful. Everything was super clean. Our room was located by the laundry and gym. The place was quiet. With only the morning staff laughing loudly as they started their day, which we could hear from the hall. Overall we were very pleased. It was a comfortable home feel. We will look to stay here again the next time we are in Houston.

Great staff! Nice spacious and clean room! Very good value for the price

Great staff! Nice spacious and clean room! Very good value for the price

Yes

Yes

I love the staff special thanks to Ashley and Rodney, they’re so nice and very helpful .

The noise level in this hotel was outrageous. The sounds coming from above, beside, the hallways awful awful. The only thing I liked was leaving. The noise level in this hotel was outrageous. The sounds coming from above, beside, the hallways awful awful. The only thing I liked was leaving.

Staff was very friendly and the amenities were nice.

Staff was very friendly and the amenities were nice.

The space and breakfast More breakfast options

Clean room and great service.

Clean room and great service.

Love the staff and always accommodating. N/A

Everything was good, room was pretty big, good location. The system was down so we had issues with our keycard for a while

Everything was good, room was pretty big, good location. The system was down so we had issues with our keycard for a while

Spotless, courteous staff

Spotless, courteous staff

The shower was clean with good water temperature and water pressure. The gym was clean with the right equipment I asked the hotel staff to clean the room, when I left at 1p. The cleaning crew came earlier while we were still getting ready to leave . It's okay if they couldn't accommodate the request but they told me they could. When i would ask the staff for something they would say they will take care of it . But I always have to go back and ask them again for the same thing after a few hours. What I really didn't like is when I called them and asked them to replace our bedsheets for us. We put the dirty bedsheets in the middle of the room grouped together. We left at 11am we came back at 4pm , I called them then and asked again to replace the bedsheets. They said okay. I came back again at 10pm at night and still see the dirty bedsheets. I went over to the front desk and they made their excuses and told me to put my dirty sheets and towels in front of the door. They gave me some replacements. I didn't check but it was missing a blanket and only had 1 towel for two ppl. I should have checked but it would be better if they confirmed those things for me . This parts important the comforters have a design that is scratchy.

The room was perfect , everything so clean and neat and so modern , everybody made us feel welcomed and the bathroom soaps , shampoos etc smelled SO NICE ... The bed and pilllows so comfortable I will definetly come back .

The room was perfect , everything so clean and neat and so modern , everybody made us feel welcomed and the bathroom soaps , shampoos etc smelled SO NICE ... The bed and pilllows so comfortable I will definetly come back .

Clean room, I love that they upgraded the Homewood suites hotel chain. Smart move! Homewood suites is our family go to for hotel stays.

Clean room, I love that they upgraded the Homewood suites hotel chain. Smart move! Homewood suites is our family go to for hotel stays.

Good experience

Good experience

Yes everything was excellent

Yes everything was excellent

The room was nice and clean but couldn’t get room service each night we needed towels had to go down and get them

The room was nice and clean but couldn’t get room service each night we needed towels had to go down and get them

Great rooms, clean and modern, great friendly staff

Great rooms, clean and modern, great friendly staff

Staff was great, amenities very nice, and happy hours was delicious!

Staff was great, amenities very nice, and happy hours was delicious!

Great stay room was clean!

Great stay room was clean!

I've at better stays at other Hilton properties. Besides finding balls of hair in a blanket and on the floor, the room was clean. Did not love that when we requested extra blankets and towels that we had to go down to the lobby to get them, but it was fine to get our steps in. Breakfast was amazing tho. Thank you very much Javier!

I've at better stays at other Hilton properties. Besides finding balls of hair in a blanket and on the floor, the room was clean. Did not love that when we requested extra blankets and towels that we had to go down to the lobby to get them, but it was fine to get our steps in. Breakfast was amazing tho. Thank you very much Javier!

My favorite little “Get away”.. Highly recommend

My favorite little “Get away”.. Highly recommend

Very nice hotel with this price in this area, clean and good breakfast

Very nice hotel with this price in this area, clean and good breakfast

Breakfast was great with lots 9f options.

Breakfast was great with lots 9f options.

This is my second time staying here and I’m just so pleased to stay here. Clean, fresh, great amenities, comfortable bed….just overall a perfect place to stay at a great price.

This is my second time staying here and I’m just so pleased to stay here. Clean, fresh, great amenities, comfortable bed….just overall a perfect place to stay at a great price.

This hotel is near Houston Memorial Mall and well known restaurants. Pets are allowed. And the rooms are pretty big with kitchenettes and sleeper sofas. Totally recommend this place. Great for families due to the safe area and amenities around it.

This hotel is near Houston Memorial Mall and well known restaurants. Pets are allowed. And the rooms are pretty big with kitchenettes and sleeper sofas. Totally recommend this place. Great for families due to the safe area and amenities around it.

Second time staying and would return again

Second time staying and would return again

Clean hotel, staff very responsive, breakfast looked delicious - I just didn't take advantage of it. Will stay there again!

Clean hotel, staff very responsive, breakfast looked delicious - I just didn't take advantage of it. Will stay there again!

Breakfast potatoes were great!

Breakfast potatoes were great!

Breakfast food: good variety. Well served and maintained buffet. But food was cold (eggs, potatoes).

Breakfast food: good variety. Well served and maintained buffet. But food was cold (eggs, potatoes).

Clean rooms, courtesy staff

Clean rooms, courtesy staff

Excelente hotel, muy limpio, super espacioso el cuarto, los baños muy inovadores. 100% recomiendo...ahhhy super silencioso.

Excelente hotel, muy limpio, super espacioso el cuarto, los baños muy inovadores. 100% recomiendo...ahhhy super silencioso.

My Stay was Superb

My Stay was Superb

Everything was perfect!

Everything was perfect!

Always an amazing stay at this hotel

Always an amazing stay at this hotel

Lived the cleanliness and size of the suite.

Lived the cleanliness and size of the suite.

Clean room, friendly staff and an amazing complimentary breakfast spread!

Clean room, friendly staff and an amazing complimentary breakfast spread!

Clean room | Staff | Breakfast | Kitchen

Clean room | Staff | Breakfast | Kitchen

The room was very clean and spacious!

The room was very clean and spacious!

Was very happy with everything! Would definitely visit again!

Was very happy with everything! Would definitely visit again!

New, modern, clean

New, modern, clean

The room was clean, the AC worked great, and the staff was amazing. Good breakfast.

The room was clean, the AC worked great, and the staff was amazing. Good breakfast.

very great

very great

very good staff

very good staff

Everything was excellent

Everything was awesome. I lost my purse and the front desk clerk found it and reached out to me. I truly appreciate her. I dnt remember her name bt she is a blessing .. We will most definitely stay here again.

Excellent stay. Very clean and all the staff was very friendly. Breakfast was great. Safe place to stay.

Was there for one night and was pleasantly surprised how nice it was. Will certainly use again.

great hotel, clean, great breakfast, easy check in and out, spacious rooms so clean

Everything was great

nice room and friendly staff, but our friend who take the couch bed got a couple if what we think might have been bed bug bites on his hand, after which we were pretty paranoid for the remaining day we were there, which detracted frome our enjoyment somewhat

Clean, new, friendly staff and good location

Very comfortable & clean room. The only drawback are the polyester sheets!

I had a great stay. Nice rooms. Awesome staff.

We didn't eat breakfast, it looked fresh, and smelled good.

I would definitely stay here again

Room was good, breakfast was small but had good options.

Amazing staff. Amazing room. Amazing breakfast. I would definitely stay again and again!

Top quality stay from breakfast to ammenities to room cleanliness. 5 stars

This place was great. Friendly and helpful staff, spacious rooms, great breakfast, and a fabulous location are only a few of the reasons I would stay here again.

First time staying at Homewood Suites property. It was an excellent stay, very enjoyable.

No. I did not know there was an airport shuttle

The rooms are big and quiet and everything works. It was just what I needed. The staff was friendly and accommodating. My only nit-pick is the single use water bottles they use. Though it's nice gesture, I wish there was a more sustainable way to keep their customers hydrated. Otherwise, an excellent stay.

Easy access to all locations around.

Our stay here is always great

No complaints, would visit again

Probably the best breakfast I’ve ever had at a hotel. The usual eggs bacon etc but also a taco station, chicken carnitas, oatmeal with every possible addition. Tons more. Very friendly staff running it and keeping it clean. Room was nice, stove, full fridge, microwave, pots pans etc. Like the bed is in a separate room with separate climate control. Front desk rep Marrica super nice. Great stay!

Very good

Our room was very clean which made our stay very comfortable.

This is a great property located in a central part of Houston close to a lot restaurants and shopping areas. It's always clean and the staff is always welcoming. This is the only hotel we stay in while in Houston.

Lady who checked me in was fast and super nice, she informed me of some good places to go to while in the area. The room was clean and spacious.

Clean room, shops nearby, staff

We enjoyed our stay here, and the staff was helpful, from providing linens and towels when requested to offering directions and advice on where to eat out.

Welcoming check-in, Very clean spacious room, extra pillows, good breakfast

Family friendly , staff welcoming my second stay months apart from my first visit and still very happy i chose to stay here

EV charging port was a plus! Clean, friendly staff, excellent breakfast, awesome location, five stars?

Shops, and eateries near by, mall across the street, clean rooms, outstanding breakfast

This is a great property. We traveled with our two small poodles to attend grandparents day with our grandsons. When was clean, new and very well thought out. We will stay at this property again.

Awesome servixe

Friendly Staff

The front desk clerk, Helena was awesome!

It was a great experience and convenient to shopping and restaurants.

This hotel is beyond excellent. Clean, comfortable, stylish. I loved this place. The only negative thing: The breakfast was awesome BUT no pancakes or waffles. Beyond that, the hotel was a great value for such a clean, spacious hotel

The room was very clean and organized. Greeted with a smile and offered rewards.

Very clean and quiet. Rooms had all the necessities of a small kitchen.

The room size was very spacious had came with a kitchen included. The front desk, housekeeping, and etc were friendly and accommodating. Also, the breakfast was really good to be honest it probably can hold you until about lunch or brunch time with the available options they had.

The parking lot is monitored by security, which gave me extra peace of mind. The staff were consistently friendly and welcoming, greeting me every time I walked by. Check-in was quick and hassle-free. The only area I think could use some improvement is the breakfast selection. While the options were limited, everything they offered was fresh and delicious. Overall, I had a great experience and would definitely stay here again!

The property was very nice, however there was old food left in the refrigerator.

Staff are very friendly. Very clean and nice hotel.

Property was clean. Staff was great. Breakfast is subpar at best.

.

The staff was very friendly and professional. The breakfast was delicious, they had plenty to choose from. The only complaint I have is that the shower was not clean. Otherthan that we had an awesome time!

Staff was very friendly. Hotel was clean and well maintained.

Very clean and comfortable!

Renovated and spacious space

Homewood Suites by Hilton in Houston and was impressed. This property boasts roomy suite-style accommodations—with full kitchenettes, comfortable living areas, and plush bedding—that deliver excellent value and convenience. Exceptional staff service: from check‑in to housekeeping, the team was consistently described as helpful, courteous, and professionalCleanliness and condition: the rooms and public areas were generally spotless and well-cared-for; many described the hotel as “very clean”.

Clean. Nice staff. Great amenities

I love the full kitchen and the spaciousness of the room. It is very clean and looks brand new. I was able to access my Netflix account on the television. The bed is firm and comfy. There is a nice gym, pool, laundry room, and food and drinks available for purchase. Will definitely stay here again.

We very much enjoyed the comfort, service and roominess of the hotel. Javier was especially helpful during breakfast at the buffet. We will be coming back to this hotel when we visit Houston in the future!

We had am amazing stay. Hotel is very convenient, clean, roomy and comfy beds. Also the breakfast is the best.

We were impressed with the size of the room and amenities. Very comfortable.

Nothing but your staff are very nice.

Very accommodating for my family! Very clean space. Walls are very thin as we heard the neighbors all night. Other than that. Perfect place to stay.

I love this place. great breakfast! Wednesday nights are free draft beer, wine and snacks.

Was very impressed with this particular Homewood Suites. It is 15 to 20 minutes drive west of downtown Houston, but would definately stay here again. Workers are very attentive & accommodating. Breakfast was very good with multiple options; breakfast was not the same two consecutive days. There are multiple workers at the breakfast buffet constantly making sure food does not run out, cleaning tables, & greeting hotel guests. Very impressed with the room, very clean, bed very comfortable, good size bathroom, clean and organized kitchen. I will definately stay here again; they just need to continue hiring the awesome people that are currently working & proudly maintain this Honewood Suites.

Everything was great! The breakfast crew was super nice.

Everything went as expected, very responsive staff, excellent experience.

Nice hotel. I belive it was recently renovated. Staff was really nice. Overall the hotel is pretty clean. Carpets had a few stain spots in the room and a torn spot. No big issues for me. Bathroom was clean as well.

Property was great! Staff was great! One of the cleanest places I’ve stay in a long time, i definitely will be back!

Really enjoyed our stay. Have no complaints. Beds were very comfortable.

Great property for traveling when out of town. Clean, quiet and spacious!

Excellent

The Hotel and staff was amazing, I will definitely be coming back !

Very clean

.

The people at the front desk were all nice. The rooms were cleaned everyday. No hair, no bed bugs, no itching

Perfect location if you are looking for close proximity to the mall or museums. Quiet,clean, great staff for check-in or check-out and a special mention to the breakfast staff you ladies and gent were awesome!

All was well!

Super clean.

We viait frequently. Its easy, free breakfast and the entire staff is kind

I am so glad to find a good, spacious, convenient, reasonably priced hotel in Memorial area in Houston. I read the reviews and decided to give it a try. It will be my destination hotel in Houston from now on.

Everything

Best property in Katy…pricey but worth it

Very clean

The place next door was a lil sketchy but we had no issues

Great staff and great service

New well cleaned, located and maintained Hotel

I loved staying at this property. I was there for 5 days and felt very welcome. All of the staff were great at provided excellent service to all their guest. I will definitely be staying here in the future when visiting the area.

all good

Great experience for the weekend

I liked everything about it, but I called the hotel few weeks before to leave a message that my flight is late, so will arrive late. For whatever reason, the message was not left and I was little frustrated. Fortunately, the receptionist that welcomed us said, she almost canceled our booking, but she did not. We were relieved, but it could have been disaster if canceled. Wish they have better communication system or make sure client's message accordingly.

Great hotel. Would stay again!

Property and rooms were clean and bery well maintianed. Complimentary breakfast was very tasty and area very clean! Front desk staff freindly and extremely helpful as well. Excellent stay! Close to many restaraunts and shopping! Would definitely recommend!

Great staff

Nice

And chia seeds, ON oats, grits fresh fruits , Taco bar and do much more

I stay here every time I come to Houston. Great place!

Best ever! Breakfast was awesome! Big clean suites!

We only stayed overnight but the experience was great. Got to the hotel late in the night but felt safe all throughout. They have security rounding the parking area. The hotel was well lit outside and inside. Our room was clean and smelled good. They also offer a complimentary breakfast and the food tasted great!

We had a wonderful experience! The staff was friendly and helpful. The hotel is very clean and well maintained.

Location was close to shop

We live 1.5 hours away from Houston and we are always booking hotels when we go visit. So far this hotel has been our favorite stay. We travel with our family of 4 and we love how quiet it is and how clean it is. Can’t forget to mentioned the breakfast was really good. Will be staying there again.

Good

This is by far the best hotel I have ever stayed at!

No complaints really except from the room only being cleaned 1 day out of 3.

Great stay close to everywhere

Ms. Helena was not so nice and had a bad attitude for no reason at all. Overall nice hotel, friendly housekeepers and cooking staff.

Great breakfast clean efficient stay and plentiful ev chargers

We loved it and will always stay here when we visit Houston.

Would definitely stay again.

Great place

Excellent in all respects. Great breakfast too!

Great newer property. Very clean and convenient location.

Really nice

One of the best hotels we have stayed in. Thank you for the great experience!

Comfortable bed

Dirty sheets

Super friendly staff clean pretty damn good free breakfast buffet

I was really impressed on how clean the room was and how nice the hotel looked and breakfast was OK but overall, I loved it and I would go back again

It was clean and the staff were respectful

This is my second stay at this hotel in the last month. The entire staff is so kind and gracious and the hotel is exceptionally clean and well kept. I couldn't have asked for a better stay both times. The hotel is also located close to many different restaurant options as well ample shopping nearby. They also offer many great breakfast options on site each day. Another huge plus was the free EV charger located in the parking lot. I am exceptionally picky about hotels and this one always my top choice in the Houston area. Kudos to the entire team that runs such a tight ship at this hotel. Great Job!!!

The breakfast was excellent and the service wow! We had a nice sta, great location

Quiet, safe and clean. A

Had to ask for room to be cleaned after day 3

The hotel is a great clean place to stay. Location was also great…lots of security. The mattress was not so great for my back but the hotel overall was great!

Great gym and cleanliness.

Great

Very clean staff very friendly

Great location. Very clean. Bed was a little too hard but that's personal preference. overall great stay