Days Inn & Suites by Wyndham Houston North/Spring

I had no problems with the staff. The room was clean and it didn’t have a smoke smell. The tv was cable only but everything else was fine.

We loved the room services , they didn’t force them selves in to clean or anything. Being me and my partner clean our own room most the time all they had to do was restock our towels and mop the floor. Only down fall was the water would soak the floor from the shower easy! And the laundry service is only open from 9am-9pm. It’s not 24/7.

Was hard to find it was off the map or GPS

Was hard to find it was off the map or GPS

You can’t even go into the lobby because it is locked (even during the day). It says breakfast is provided, but that is not true. There is nothing at all. There’s also no vending machines anywhere on the property nor ice machines. They also do not even provide plastic cups or ice buckets in the rooms.. absolutely nothing! They sell canned sodas for $2 each at the pay window (cash only). It is ghetto all the way. Take my advice and keep going. There’s a really nice new hotel across the street called Sonesta and there’s a great Holiday Inn right down the street. I promise you you won’t have those problems at either of those facilities. Days Inn needs to close this one down. Shameful!

It was next to a Waffle House I got twin smoking room instead of king non-smoking at first and had to argue for a room change. Representative tried to charge me extra for the room change

It was next to a Waffle House I got twin smoking room instead of king non-smoking at first and had to argue for a room change. Representative tried to charge me extra for the room change

The sofa was stained. Couldn't secure the door locks.

N/A The sofa was stained. Couldn't secure the door locks.

Room was dirty had roaches in the room rust on the fridge

to many bugs

it’s clean to many bugs

Location They have everything for a breakfast but don’t let you in the building. You only get to go to the night window.

Location They have everything for a breakfast but don’t let you in the building. You only get to go to the night window.

Disappointing

Close To I 45 Small parking

Close To I 45 Small parking

Very good

Bad

None

Bad

Pleasant

Quick check in. They didnt have breakfast like stated .No coffee makers in room. .No plug for tub .

Quick check in. They didnt have breakfast like stated .No coffee makers in room. .No plug for tub .

Lo recomiendo. Excelente trato

Great staff N/A

Great staff N/A

Its prices are ok It's dirty, tv doesn't work, roaches, mold no hot water old towels and sheets. It's really loud from the traffic. No breakfast. Vending machines don't work. People fighting and partying all night

Passable

Its prices are ok It's dirty, tv doesn't work, roaches, mold no hot water old towels and sheets. It's really loud from the traffic. No breakfast. Vending machines don't work. People fighting and partying all night

Yall None

Good

Exceptional

Nothing Roaches . Employees didn’t do anything but hand us cleaning spray.

Nothing Roaches . Employees didn’t do anything but hand us cleaning spray.

Good

Fix things on property like ice machine

Superb

breakfast no longer available contrary to what was in description.

all was good

There was roaches in the refrigerator

The location There was roaches in the refrigerator

Online price

Not a damn thing. Everything. Especially the owners and staff. Avoid this place.

Room prices are decent. The cleaning lady left hair all over the sink and counter area. Hair on the toilet seat and shower and I killed 2 roaches. The room had a lot of rusted furniture. Oh and the freezer part of the refrigerator had hair and other stuff in it. I should have taken pictures. My friend saw it though.

The property is not clean at all, room was disguising. The other guests that “live” there were up at all hours, noisy and unrelenting. Would not recommend to anyone.

No breakfast nor vcoffee

Nill

Nothing, the amenities that was promised were all smoke and mirrors. The patrons seemed drug addicted , the room had a stench. The bid was lumped. The list could go on for days! Everything I mentioned above.

There was no coffee maker or ice bucket in the room. The couch had stains on it. The bathroom door was all spotted with plaster from repairs. The ice machine was broke! There was not a continental breakfast as advertised. I was Extremely disappointed and will not stay here again!

It was peaceful

There was no breakfast, nor was there a coffee pot in the room. Not even coffee in the lobby. There was not even a plastic cup in the room to take pills!! The room was "clean" although not perfect. No lamps, only overhead lights. The tile floors were better than carpet-easier to clean. The man who checked us in was delightful, cheerful and very well organized. No plastic cup in the room? Really?

No Breakfast like the location. Not sure.

Was nice clean and quiet

Was nice clean and quiet

There is no breakfast as advertised, they have strict rules, paperwork no guest or visitor for being in a trafficking area

Huge rooms and very clean

Huge rooms and very clean

Place had roaches... i only seen a couple but they were there.

Place had roaches... i only seen a couple but they were there.

Room not available

Room not available

There is no breakfast, cleaners went in and saw nothing was touched moved pillows on bed and left window open with my belongings in the room. Removed the hand towels. Never returning any.

The first room was dirty, hair and lint in the bed. No remote for the tv, no breakfast, could not enter the lobby, the doors were locked the entire stay. When I asked for coffee, they poured 2 cups and brought it outside to us. Would not recommend this hotel to my worst enemy.

The first room was dirty, hair and lint in the bed. No remote for the tv, no breakfast, could not enter the lobby, the doors were locked the entire stay. When I asked for coffee, they poured 2 cups and brought it outside to us. Would not recommend this hotel to my worst enemy.

There were a couple critters if you know what I mean

The couch had a big stain on it n the room smelled like cigarettes smoke but I'm a smoker sooooo.. Totally understand

The t.v could have been clear

I didn’t it was totally different than picture on website Everything was completely different than picture on website even the rooms were not at all like the ones on website

No

No

No ice in the ice machine & check in was outside of the lobby & it was very hot.

Confort, Calm

This was one of the worst experiences at a Days inn I've ever had and I'm a diamond member with Wyndham, so I've stayed at plenty across the United States. The suite was infested with roaches, it was so dusty I woke up sneezing and chocking. The mattress had a pot whole in the middle so large that when you laid down you fell into the center instantly, the sheets and bedding had cigarette burns, The room was extremely outdated dusty and drity. Which are all understatements. The bathroom door looked like someone tried sawing through it, the tub had a permanent ring around it and mold was growing in the corners. The couch had stab marks in the cushions,The carpet was so filthy that I was afraid of catching fungus if I took my shoes off and to top it all off they had the lobby closed off so the coffee and continental breakfast they advertised wasn't even a option and from the looks of the dust on the machines it hasn't been for quite some time. Funnest part about the coffee and continental breakfast was after I inquired about it, they put paper up on the windows. I guess out of sight out of mind...Then when I told the staff they became aggressive and did nothing to accommodate me for my inconvenience...I regret staying here and will never return. They should be shut down permanently because that place is no suitable for people to stay there

This was one of the worst experiences at a Days inn I've ever had and I'm a diamond member with Wyndham, so I've stayed at plenty across the United States. The suite was infested with roaches, it was so dusty I woke up sneezing and chocking. The mattress had a pot whole in the middle so large that when you laid down you fell into the center instantly, the sheets and bedding had cigarette burns, The room was extremely outdated dusty and drity. Which are all understatements. The bathroom door looked like someone tried sawing through it, the tub had a permanent ring around it and mold was growing in the corners. The couch had stab marks in the cushions,The carpet was so filthy that I was afraid of catching fungus if I took my shoes off and to top it all off they had the lobby closed off so the coffee and continental breakfast they advertised wasn't even a option and from the looks of the dust on the machines it hasn't been for quite some time. Funnest part about the coffee and continental breakfast was after I inquired about it, they put paper up on the windows. I guess out of sight out of mind...Then when I told the staff they became aggressive and did nothing to accommodate me for my inconvenience...I regret staying here and will never return. They should be shut down permanently because that place is no suitable for people to stay there

I was told they have free breakfast. No breakfast. no ice machine , no iron, no swimming pool . Roaches everywhere

I was told they have free breakfast. No breakfast. no ice machine , no iron, no swimming pool . Roaches everywhere

Nothing

Nothing

The sheets had holes in them, there’s bugs on the floor. My toilet clogged and flooded they gave me two small towel rags to clean the floor. And I had to go pick it up from the front. There’s no maintenance at the facility. I chose a no smoking room and it smelled like cigarettes in the room when walked in. I don’t come to houston often but the reviews were showing good reviews. They had me plunge my own bathroom from flooding and went on the entire floor. Luckily I one urinated. It could’ve been worse if I did more.

The sheets had holes in them, there’s bugs on the floor. My toilet clogged and flooded they gave me two small towel rags to clean the floor. And I had to go pick it up from the front. There’s no maintenance at the facility. I chose a no smoking room and it smelled like cigarettes in the room when walked in. I don’t come to houston often but the reviews were showing good reviews. They had me plunge my own bathroom from flooding and went on the entire floor. Luckily I one urinated. It could’ve been worse if I did more.

poor condition

poor condition

I mean it's fine and overall it's ok. 15 bucks a night cheaper and this would make sense Would I stay here again, in a pinch, yes. Property is a refletof ownership

I mean it's fine and overall it's ok. 15 bucks a night cheaper and this would make sense Would I stay here again, in a pinch, yes. Property is a refletof ownership

Online said bed and breakfast and there was no breakfast

Online said bed and breakfast and there was no breakfast

Spiders creepy bugs so dirty blood on the wall .. I need a refund now .. I had my baby there and couldn't leave because I used my only money to get this room.. it was foul

Spiders creepy bugs so dirty blood on the wall .. I need a refund now .. I had my baby there and couldn't leave because I used my only money to get this room.. it was foul

I wouldn't recommend this place has no breakfast its no worthy take a chance somewhere else

I wouldn't recommend this place has no breakfast its no worthy take a chance somewhere else

Roaches and just ran down

Roaches and just ran down

No coffee service

No coffee service

Several homeless people walk around the hotel and also stay here. One homeless person went around knocking at doors at 3am.

Several homeless people walk around the hotel and also stay here. One homeless person went around knocking at doors at 3am.

Room was clean and comfortable. I was thankful they had vacancy last minute.. There were only two issues with my stay. The Continental bar was basically bare. I stay at La Quinta often and it was nowhere near what they normally have. My other issue was housekeeping came to my door twice before checkout and both times, even though I called out that I was on my way to the door, the door was opened and they attempted to undo the top lock with their hands. Once I opened the door they apologized and left, but that made me extremely nervous.

Room was clean and comfortable. I was thankful they had vacancy last minute.. There were only two issues with my stay. The Continental bar was basically bare. I stay at La Quinta often and it was nowhere near what they normally have. My other issue was housekeeping came to my door twice before checkout and both times, even though I called out that I was on my way to the door, the door was opened and they attempted to undo the top lock with their hands. Once I opened the door they apologized and left, but that made me extremely nervous.

Horrible conditions and extremely noisy and dangerous people

Horrible conditions and extremely noisy and dangerous people

Filthy w/ roaches. Left in tears

Filthy w/ roaches. Left in tears

They advertise breakfast included and they don’t have breakfast at all. That is the reason I picked out this hotel

They advertise breakfast included and they don’t have breakfast at all. That is the reason I picked out this hotel

The hotel sells services that it does not have. There is no breakfast included, an old coffee maker to use you must buy the water because not even the detail of a bottle to make the coffee, swimming pool in maintenance, the rooms are terrible, furniture old and all deteriorated. Old mattresses without comfort, bathroom with terrible facilities, taking a shower is a punishment, the water does not rise due to deterioration of the facilities, sheets with burn holes and the bad smell of the room as soon as you enter is the worst. It smells dirty. They should not market this hotel in those conditions. And even less at these prices, I honestly feel scammed. How can you sell services that are not real. The reviews you have cannot be real. These opinions are based on the room they assigned me upon arrival. Please let the management know about the Suite concept.

The hotel sells services that it does not have. There is no breakfast included, an old coffee maker to use you must buy the water because not even the detail of a bottle to make the coffee, swimming pool in maintenance, the rooms are terrible, furniture old and all deteriorated. Old mattresses without comfort, bathroom with terrible facilities, taking a shower is a punishment, the water does not rise due to deterioration of the facilities, sheets with burn holes and the bad smell of the room as soon as you enter is the worst. It smells dirty. They should not market this hotel in those conditions. And even less at these prices, I honestly feel scammed. How can you sell services that are not real. The reviews you have cannot be real. These opinions are based on the room they assigned me upon arrival. Please let the management know about the Suite concept.

Y

Y

I wait 25 minutes for my room, no breakfast is terrible

I wait 25 minutes for my room, no breakfast is terrible

I didn't like that there was a cigarette burn on one of the hand towels, or that snacks could only be paid for in cash (it's 2023, folks, and everybody takes cards).

I didn't like that there was a cigarette burn on one of the hand towels, or that snacks could only be paid for in cash (it's 2023, folks, and everybody takes cards).

Advertised breakfast was included but the breakfast area was locked. There was a line for the hotel manager to get “breakfast”. Not what I expected.

Advertised breakfast was included but the breakfast area was locked. There was a line for the hotel manager to get “breakfast”. Not what I expected.

We booked a non-smoking room. When we got to our room, it was clearly not a non-smoking. There was an ashtray on the table and smell pretty bad of smoke. We asked for another room. And it didn't have an ashtray but still smelled of smoke. The rooms wasn't horrible. It did have two beds and a couch that seemed to be cleaned. Not that this is the hotel's fault, but the bar next door had a very noisy crowd until around 3:30 am. They were revving their engines and playing extremely loud music all night. It was loud enough that there was no way to get any sleep.

We booked a non-smoking room. When we got to our room, it was clearly not a non-smoking. There was an ashtray on the table and smell pretty bad of smoke. We asked for another room. And it didn't have an ashtray but still smelled of smoke. The rooms wasn't horrible. It did have two beds and a couch that seemed to be cleaned. Not that this is the hotel's fault, but the bar next door had a very noisy crowd until around 3:30 am. They were revving their engines and playing extremely loud music all night. It was loud enough that there was no way to get any sleep.

It's close to a major road and I could hear lots of traffic from my room. The ownership was friendly and the rates were excellent. The grounds were well lit.

It's close to a major road and I could hear lots of traffic from my room. The ownership was friendly and the rates were excellent. The grounds were well lit.

nothing

nothing

They gave me a room where the heat won't come on room stayed at 68 first room they tried to give the key didn't work told me to come get them if I wanted to go somewhere

They gave me a room where the heat won't come on room stayed at 68 first room they tried to give the key didn't work told me to come get them if I wanted to go somewhere

Nice staff

Nice staff

Expedia shows breakfast Included, but on site, breakfast was not included, not even access to lobby.

Expedia shows breakfast Included, but on site, breakfast was not included, not even access to lobby.

We had to change rooms the Next day because the mattress sank when you set on it. It was worn. The other room we got had dirty walls and you could see where someone played Tick tack doe on the inside bathroom door. Someone had attempted to clean it but was unsuccessful. It was noisy at night. A real Dump.

We had to change rooms the Next day because the mattress sank when you set on it. It was worn. The other room we got had dirty walls and you could see where someone played Tick tack doe on the inside bathroom door. Someone had attempted to clean it but was unsuccessful. It was noisy at night. A real Dump.

The person who checked me in was nice and friendly giving you a sense of professionalism with caring attitude. Very impress with him. But the conditions of the room from uncleanliness to terrible place.

The person who checked me in was nice and friendly giving you a sense of professionalism with caring attitude. Very impress with him. But the conditions of the room from uncleanliness to terrible place.

Just don’t

Just don’t

Clean towels....

Clean towels....

Parking was tight. Overall was good value for one night.

Parking was tight. Overall was good value for one night.

overall our stay was okay. no real complaints other than it being outdated. was very clean and the check in was quick

overall our stay was okay. no real complaints other than it being outdated. was very clean and the check in was quick

I don’t recommend this property at all is old and not been renew at all

I don’t recommend this property at all is old and not been renew at all

Number one I don’t like our service because y’all take people money off it may not even here and you don’t just let them check in and then remove the money you take it right off the car right Danielle you need to let people make a decision if they wanna use that hotel or stay there yeah I need to refund my money back to my card because that’s called stealing because Utah mountain no policy reads refundable policy if you have a stay there they tell me to give me money if they cannot stand people work too hard for money so at the end of the day that’s called stealing an experience you need to do better in your customer service

Number one I don’t like our service because y’all take people money off it may not even here and you don’t just let them check in and then remove the money you take it right off the car right Danielle you need to let people make a decision if they wanna use that hotel or stay there yeah I need to refund my money back to my card because that’s called stealing because Utah mountain no policy reads refundable policy if you have a stay there they tell me to give me money if they cannot stand people work too hard for money so at the end of the day that’s called stealing an experience you need to do better in your customer service

There was a guy working on a car in the parking lot until around 3am. Slamming tools on the ground. There was a group running around outside all night yelling. It was extremely loud and hard to sleep. Woke up with bites all over my back. Had bed bugs

There was a guy working on a car in the parking lot until around 3am. Slamming tools on the ground. There was a group running around outside all night yelling. It was extremely loud and hard to sleep. Woke up with bites all over my back. Had bed bugs

Well with my first room. I had to turn the water on to the toilet so i could flush it the door you had to do special tricks to open it. And you could tell it hadnt been cleaned. Got put in another room and all the manger said was im sorry.

Well with my first room. I had to turn the water on to the toilet so i could flush it the door you had to do special tricks to open it. And you could tell it hadnt been cleaned. Got put in another room and all the manger said was im sorry.

Nice and comfortable room!

Nice and comfortable room!

The room we were assigned initially clearly had been used. The bed was unmade, and it was easy to see the shower had just been used. It was 5:00 in the morning, so I guess everyone makes mistakes. After waiting 10 minutes for the proprietor to come back to the window, are you sure it's the right room, he said. (You mean the keycard works for more than one room?!!) No apology. Then he accompanied us to the second room, opened the door, then left. Luckily one of us was inside when we discovered the keycard didn't work. After a long trip with two different flat-tire events in the middle of the night, we were too tired to complain. We decided not to extend the stay by two more days; we just went elsewhere.

The room we were assigned initially clearly had been used. The bed was unmade, and it was easy to see the shower had just been used. It was 5:00 in the morning, so I guess everyone makes mistakes. After waiting 10 minutes for the proprietor to come back to the window, are you sure it's the right room, he said. (You mean the keycard works for more than one room?!!) No apology. Then he accompanied us to the second room, opened the door, then left. Luckily one of us was inside when we discovered the keycard didn't work. After a long trip with two different flat-tire events in the middle of the night, we were too tired to complain. We decided not to extend the stay by two more days; we just went elsewhere.

Excellent experience and excellent services! We really enjoyed our stay and felt like home!

Excellent experience and excellent services! We really enjoyed our stay and felt like home!

Older property, but very well kept. Clean

Older property, but very well kept. Clean

Nothing

Nothing

The motel was nice clean comfortable but the neighbors were terrible the neighborhood hood loud the people next door would hit the wall in the middle of the night and the neighbor's bed was on the opposite side of the wall as my bed so I could hear everything they said.

The motel was nice clean comfortable but the neighbors were terrible the neighborhood hood loud the people next door would hit the wall in the middle of the night and the neighbor's bed was on the opposite side of the wall as my bed so I could hear everything they said.

Hated everything. Nasty place

Hated everything. Nasty place

Service was very slow but rooms were nice and clean.

Service was very slow but rooms were nice and clean.

Towels were not checked we had a dirty towel and rag in our room

Towels were not checked we had a dirty towel and rag in our room

I did not like the area.

I did not like the area.

Great Hotel

Great Hotel

Great!

Great!

The stay wasnt that bad. Ee had to move rooms bc of the mold coming from the ceiling. There were roaches coming from the the microwave areas. Loud music sometimes but again for the price it wasnt that bad.

The stay wasnt that bad. Ee had to move rooms bc of the mold coming from the ceiling. There were roaches coming from the the microwave areas. Loud music sometimes but again for the price it wasnt that bad.

We never stayed at this location. Checked in and checked back out within 5 min. The smell of marijuana was so strong and the amount of suspect traffic in and out of a specific room was not acceptable for a safe environment.

We never stayed at this location. Checked in and checked back out within 5 min. The smell of marijuana was so strong and the amount of suspect traffic in and out of a specific room was not acceptable for a safe environment.

Drugs being sold on the property. Probably one of the worst places I’ve stayed.

Drugs being sold on the property. Probably one of the worst places I’ve stayed.

Not worth the $$ at all. Rooms are terrible, nothing at all like pictures. Floor in room was damp, smelled awful. Even the bedsheets were damp. Couldnt even walk to your room down the sidewalk due to other people staying was outside there rooms smoking marajuana. I paid for 2 nights for 2 rooms, could not get a refund so we basically made a donation!!

Not worth the $$ at all. Rooms are terrible, nothing at all like pictures. Floor in room was damp, smelled awful. Even the bedsheets were damp. Couldnt even walk to your room down the sidewalk due to other people staying was outside there rooms smoking marajuana. I paid for 2 nights for 2 rooms, could not get a refund so we basically made a donation!!

Great staff!!! Very nice housekeeping and management

Great staff!!! Very nice housekeeping and management

Very nice

Very nice

I liked the place well taken care of

I liked the place well taken care of

Nice

Nice

This place smelled like smoke and someone staying in the property was playing loud music at 3:00 am. The staff did not go shut it down. I barely slept because of the smoke and noise. I stayed one night and went to a different hotel the rest of my trip.

This place smelled like smoke and someone staying in the property was playing loud music at 3:00 am. The staff did not go shut it down. I barely slept because of the smoke and noise. I stayed one night and went to a different hotel the rest of my trip.

It was outdated snd I felt unsafe

It was outdated snd I felt unsafe

There were more people smoking drugs and the smell was coming thru the vents of your room

There were more people smoking drugs and the smell was coming thru the vents of your room

The property was nice and clean the people were friendly it even had a hot tub in the room the only problem with a hot tub it didn't work other than that had a great stay

The property was nice and clean the people were friendly it even had a hot tub in the room the only problem with a hot tub it didn't work other than that had a great stay

Very unhappy with with our 4 night stay, felt robbed of my money. Wont be returning to location.

Very unhappy with with our 4 night stay, felt robbed of my money. Wont be returning to location.

Toilet paper was super hard. It felt like I was wiping with cardboard.

Toilet paper was super hard. It felt like I was wiping with cardboard.

The manager was very nice and made rooms available so my daughter and I could be next to each other and checked on us to make sure everything was okay. We stayed longer than planned and he accommodated are need's. His employees were just as nice. I had one night I was a little uncomfortable nothing bad just uncomfortable and he made sure that I didn't feel that way again and I stayed 4 nights.

The manager was very nice and made rooms available so my daughter and I could be next to each other and checked on us to make sure everything was okay. We stayed longer than planned and he accommodated are need's. His employees were just as nice. I had one night I was a little uncomfortable nothing bad just uncomfortable and he made sure that I didn't feel that way again and I stayed 4 nights.

Good experience staff was goid and hotel was clean

Good experience staff was goid and hotel was clean

Nice motel for the price. Would return here again

Nice motel for the price. Would return here again

The office personnel were not hospitable, almost charged me twice because he was not listening to me as I told him I had already paid online. Parking lot was like a party, everyone with their room door open, music playing, smoking, drinking, being loud. Our room was not as pictured and the beds were very worn, you could feel every spring in it. Roaches would appear everytime you used the bathroom and the noise at night kept us awake. This was the suite, so I can only imagine the rest of the place. I feared for my cars safety in the parking lot overnight, and would never stay there again... Sorry, just the facts of my stay.

The office personnel were not hospitable, almost charged me twice because he was not listening to me as I told him I had already paid online. Parking lot was like a party, everyone with their room door open, music playing, smoking, drinking, being loud. Our room was not as pictured and the beds were very worn, you could feel every spring in it. Roaches would appear everytime you used the bathroom and the noise at night kept us awake. This was the suite, so I can only imagine the rest of the place. I feared for my cars safety in the parking lot overnight, and would never stay there again... Sorry, just the facts of my stay.

Awsome

Awsome

It was decent and nice. Quiet place in a nice area.

It was decent and nice. Quiet place in a nice area.

I stay there a lot. Check-in is always quick and easy. Clerk is wonderful..very nice. Price is good too.

I stay there a lot. Check-in is always quick and easy. Clerk is wonderful..very nice. Price is good too.

The room was cleaned everyday. Fresh towels without having to ask for them.

The room was cleaned everyday. Fresh towels without having to ask for them.

Friendly staff, very clean, I will be staying there again.

Friendly staff, very clean, I will be staying there again.

Very nice

Very nice

This was the second time I had stayed at this location, the first time was great but this second time it was the opposite. The room was really dirty, the carpets were filthy, the rest room was dirty, the remote had black stuff on it and it was really greasy and sticky. My 5 year old walked barefoot on the carpet for like 5 minutes to showers then brush his teeth then to the bed and his feet were black!!! I felt like the room needed to be sanitized COMPLETELY! The sink was clogged up in my room so we’d have to wait to either wash hands or brush teeth. I was VERY disappointed. We ended up checking out a day early, of course we lost the money we had paid in advance but the rooms were just so dirty, we needed to leave. The clean pool that was shown in the pictures was dirty and they said it would be closed. The manager was rude to my kids who tried to get breakfast one day. There were 8 people in our group, my daughter who is 21yrs old tried to get breakfast with her 4 siblings and the manager told her that she needed a hotel room key to get breakfast then when she took the key she told her that “she needed to be considerate of the other people in the facility” WE PAYED $500 for 2 rooms for 4 nights, we were entitled to the free breakfast!! They knew we had 8 people in our group because that’s what we reserved. This experience was beyond disbelief because not only were the rooms dirty but the staff was rude too! NEVER AGAIN WILL I STAY HERE!! Don’t waste your money!

This was the second time I had stayed at this location, the first time was great but this second time it was the opposite. The room was really dirty, the carpets were filthy, the rest room was dirty, the remote had black stuff on it and it was really greasy and sticky. My 5 year old walked barefoot on the carpet for like 5 minutes to showers then brush his teeth then to the bed and his feet were black!!! I felt like the room needed to be sanitized COMPLETELY! The sink was clogged up in my room so we’d have to wait to either wash hands or brush teeth. I was VERY disappointed. We ended up checking out a day early, of course we lost the money we had paid in advance but the rooms were just so dirty, we needed to leave. The clean pool that was shown in the pictures was dirty and they said it would be closed. The manager was rude to my kids who tried to get breakfast one day. There were 8 people in our group, my daughter who is 21yrs old tried to get breakfast with her 4 siblings and the manager told her that she needed a hotel room key to get breakfast then when she took the key she told her that “she needed to be considerate of the other people in the facility” WE PAYED $500 for 2 rooms for 4 nights, we were entitled to the free breakfast!! They knew we had 8 people in our group because that’s what we reserved. This experience was beyond disbelief because not only were the rooms dirty but the staff was rude too! NEVER AGAIN WILL I STAY HERE!! Don’t waste your money!

The employees were extremely helpful. They really are the best thing about this place. They all deserve a raise or a bonus

The employees were extremely helpful. They really are the best thing about this place. They all deserve a raise or a bonus

Room Need a New Sofa. Too old and dirty...No body want to sit down. Breakfast like for old people. No fruits , Eggs ….

Room Need a New Sofa. Too old and dirty...No body want to sit down. Breakfast like for old people. No fruits , Eggs ….

Everything was amazing world stay everytime in Houston

Everything was amazing world stay everytime in Houston

Staff very friendly. Carpet in our room needed to be cleaned. Older motel so beds need updating. However for why we were there in perfect location.

Staff very friendly. Carpet in our room needed to be cleaned. Older motel so beds need updating. However for why we were there in perfect location.

I requested an accessible room. The staff thought that meant a smoking room. They told me that they only non-smoking room was on the second floor. We accepted the smoking room. We were told the heater in the room did not work and offered a space heater. We declined the offer as it was not that cold out. The room next door contained a group of loud foul mouthed teenagers who spent their time screaming and smacking each other. The staff did take care of that problem quickly.

I requested an accessible room. The staff thought that meant a smoking room. They told me that they only non-smoking room was on the second floor. We accepted the smoking room. We were told the heater in the room did not work and offered a space heater. We declined the offer as it was not that cold out. The room next door contained a group of loud foul mouthed teenagers who spent their time screaming and smacking each other. The staff did take care of that problem quickly.

Housekeeper very pleasant and always smiling. Manager friendly.

Housekeeper very pleasant and always smiling. Manager friendly.

Amazing

Amazing

Check in was weird just got off from working a 15hr shift. The concierge or front desk associate wanted me to kiss his ass or some sorts and maybe stroke his ego for him to place my room # on my key holder card. After five mins of back and forth he finally gave it to me. Rashka I believe that's what her name was the "Propertier" of the hotel acted as if that was normal behavior. Not to mention little small roaches throught room ate my food in the reception hall.

Check in was weird just got off from working a 15hr shift. The concierge or front desk associate wanted me to kiss his ass or some sorts and maybe stroke his ego for him to place my room # on my key holder card. After five mins of back and forth he finally gave it to me. Rashka I believe that's what her name was the "Propertier" of the hotel acted as if that was normal behavior. Not to mention little small roaches throught room ate my food in the reception hall.

Clean older hotel for a quick layover. Nice staff. Older hotel.. more like a motel. Noisy night due to guys drinking and listening to music outside. Good breakfast and fast checkout

Clean older hotel for a quick layover. Nice staff. Older hotel.. more like a motel. Noisy night due to guys drinking and listening to music outside. Good breakfast and fast checkout

Would your getting a hotel Room that's only $50 a night you can't expect it to be the ritz Carlton so my review is based on price and the hotel Room was clean enough for $50 a night however the bed sheet did have a bleached blood stain on the edge of it the bed itself was not very comfortable but that's just my personal opinion somebody else might think a hard bed is comfortable the tire work in the bathroom was terrible the grout was filthy the toilet paper holder was coming out of the wall and was rusted and a carpet seemed to be a little used - thread bare

Clean room. Breakfast was cool. Love the location. What I didn’t like was Too Much traffic late at night. I would definitely stay again. The price was a great deal and i had a good stay.

Its not clean. Bathroom wall broken and cheap beds

We just stopped here for the night on a road trip. Room was adequate and clean. Breakfast was a very minimal choice of foods.

Service and cleanliness were decent.

clean and helpful staff. came in real late and were waiting for me . Helped me get an uber

The room was very, very clean! There were small things like a little caulking in the shower and 1 broken tile in the bathroom that could be remedied but overall we were pleasantly surprised at the cleanliness and nicer furnishings of the the room. Road noise was bothersome and the pillows were not to our liking but the linens were all nice and clean.

The property and staff were excellent. I was treated like family not like a customer.

Will go back

Traveling due to family emergency, found all to be friendly and accommodating.

Excellent hotel. Good accomodation. Rooms clean, beds are soft, it has a fridge and microwave. Towels are clean. It has a small table and a coach, the rooms have a carpet. No noise, good parking.

Clean, peaceful and safe environment . The staff is very friendly from the front desk housekeepers and yard

The room was not well cared for. Lamps were crooked, light for the sink took two minutes to come on after switching it on. Shower has had a lot of holes drilled in it. Bathroom door was expande from humidity and couldn’t close completely.

Also the water pressure could of been more in the sink.

Love the simplicity of booking room via hotels.com. Awesome service, very clean.⭐⭐⭐⭐⭐