Hollywood Beach Blue Wave

Exceptional

No ice staff was late opening office wifi sucked no hot water

No ice staff was late opening office wifi sucked no hot water

Recently planned a little staycation with a couple friends. We saw blue wave was available so we book 2 rooms, when we got to the property to check in it was actually through Hollywood beach hotels which owns a few properties. When I recieved my keys I noticed that they had assigned me to a different property which is not what I booked. When I noticed i immediately let the front desk agent know, he then told me that there were no more rooms available at blue wave which was confusing because why would they allow you to book it if there wouldn’t be enough rooms?? I explained I had other friends staying at blue wave so me being at another property defeats the purpose of even booking with them. He then went & looked to find that there was in fact rooms available at blue wave which was nice of him. Unfortunately the room I received was so hot and humid that I did not enjoy my stay whatsoever. I’ve booked with Hollywood beach hotels a few times & have ever had such a terrible experience.

I am concerned that the reviews on hotels.com are not fully legitimate because this establishment received a 9 rating and it was awful. One of the worst! The bathroom was infested with some sort of insect lavre. The staff was not pleasant and you pay $19+ for parking but parking is sparse. It is not a good place. When time permits I will be demand a refund.

Original room was awful. We were moved to a way nicer room. The AC was loud but didn’t bother us sleeping. Loved the pool. And the location.

Bien todo y muy tranquilo

Muy limpia la habitación y el chekin fue rápido

We always stay at these hotels. They keep them up very well. Only place we stay at when we go to Hollywood Fl

The small refridgerator in my room.

The small refridgerator in my room.

The kitchen isn't equipped with anything except the stove. The lady who checked us in was nice, but the first front desk staff we encountered was really rude. Parking was listed as $19, but we were charged an extra $20 for some fee.

It was your typical continental breakfast toast bagels English muffins hard boiled eggs cereal coffee I booked for a particular hotel but they were owned by a corporation and when I went to check in they put me in a totally different building that was nothing like the pictures they advertise for the Blue Wave when we complained they told us people only stay in that building for one night and then it's noisy we're not babies we don't go to bed at 7:00. We finally told them it was false advertising they took us over to the building finally after us saying the room they put us in was not what we booked and they let us look at it and that was an old room again that looked nothing like the pictures they had online I asked the manager of housekeeping and she told us that there are no rooms that look like the pictures they use so it all false advertising do not book with this Hollywood hotels they are rude nasty people. They advertise heated pools they had the heat on until March 1st turned it off and it was ice cold the room we got was dirty the floor was covered in sand there were no hangers etc we asked when we checked in they told us oh yeah we'll bring you some the next day still nothing stay away from them I will never go back. Oh don't forget all the little fees they including everything. They advertise parking $18 a day we stayed two weeks with all their fees it was $250 absolutely rip off

It was your typical continental breakfast toast bagels English muffins hard boiled eggs cereal coffee I booked for a particular hotel but they were owned by a corporation and when I went to check in they put me in a totally different building that was nothing like the pictures they advertise for the Blue Wave when we complained they told us people only stay in that building for one night and then it's noisy we're not babies we don't go to bed at 7:00. We finally told them it was false advertising they took us over to the building finally after us saying the room they put us in was not what we booked and they let us look at it and that was an old room again that looked nothing like the pictures they had online I asked the manager of housekeeping and she told us that there are no rooms that look like the pictures they use so it all false advertising do not book with this Hollywood hotels they are rude nasty people. They advertise heated pools they had the heat on until March 1st turned it off and it was ice cold the room we got was dirty the floor was covered in sand there were no hangers etc we asked when we checked in they told us oh yeah we'll bring you some the next day still nothing stay away from them I will never go back. Oh don't forget all the little fees they including everything. They advertise parking $18 a day we stayed two weeks with all their fees it was $250 absolutely rip off

Great location, easy parking and check in. Worth staying

Yes

Yes

Pool

Pool

The room was generally in good condition but the lock was not working and took some time for the staff to fix

The room was generally in good condition but the lock was not working and took some time for the staff to fix

Neither my family nor I received the room originally booked. The pricing is exorbitant. The gentleman at the front desk provided the poorest customer service, neglecting us, dismissing us verbally, and exhibiting hostility as if he intended to intimidate my family and me. The condition of the room was unacceptable, with rat droppings on the bed and the unit being rented with snot on the wall, inappropriate inscriptions on picture frames, and there was no hand or shower soap. The paintwork and baseboards were in deplorable condition. Upon entry, one observed trash on the couch and floor, as if house keeping swept and pushed aside the debree to the edges. Overall, this was the worst experience I have encountered, and I would strongly advise against considering this hotel.

Neither my family nor I received the room originally booked. The pricing is exorbitant. The gentleman at the front desk provided the poorest customer service, neglecting us, dismissing us verbally, and exhibiting hostility as if he intended to intimidate my family and me. The condition of the room was unacceptable, with rat droppings on the bed and the unit being rented with snot on the wall, inappropriate inscriptions on picture frames, and there was no hand or shower soap. The paintwork and baseboards were in deplorable condition. Upon entry, one observed trash on the couch and floor, as if house keeping swept and pushed aside the debree to the edges. Overall, this was the worst experience I have encountered, and I would strongly advise against considering this hotel.

I really enjoy every moment i come down. I have been staying at the Blue wave for approx 14 yrs. I have met so many great people. As time the staff has became family to me. I would like thank Maria and Donna for always being there. Phil

I really enjoy every moment i come down. I have been staying at the Blue wave for approx 14 yrs. I have met so many great people. As time the staff has became family to me. I would like thank Maria and Donna for always being there. Phil

Breakfast was ok, location was quite good,front office was a bit slow with lineups always..facilities was ok Kitchen and fridge were non existant…and very poor internet service.

Breakfast was ok, location was quite good,front office was a bit slow with lineups always..facilities was ok Kitchen and fridge were non existant…and very poor internet service.

Exceptional

Exceptional

Besides the inconvenience of the check in, the place was clean, comfortable, have heated pool and it is very well located! The check in process is at the office in the corner and there was no instructions to where to go. I had to call to get the information. Also waited 40 minutes in a line to do my check in.

Besides the inconvenience of the check in, the place was clean, comfortable, have heated pool and it is very well located! The check in process is at the office in the corner and there was no instructions to where to go. I had to call to get the information. Also waited 40 minutes in a line to do my check in.

DUMP!

DUMP!

Room is clean and the location is great for a beach lover.

Room is clean and the location is great for a beach lover.

Disappointing

Water was cold, I couldn’t take a bath. They don’t have free parking. Rooms smelled terribly.

Nothing Water was cold, I couldn’t take a bath. They don’t have free parking. Rooms smelled terribly.

Staff was rude. PAP from front desk said that they don't promote handicapped spaces or accommodation.

That it was near the beach. Staff was rude. PAP from front desk said that they don't promote handicapped spaces or accommodation.

Exceptional

I had to eight and a half months pregnant friend that was with me and needed to sit in the room for a couple of extra minutes waiting for the Uber and they called the cops on her and then they also took my deposit never will be back and I was someone who promoted this group of hotels very much

I had to eight and a half months pregnant friend that was with me and needed to sit in the room for a couple of extra minutes waiting for the Uber and they called the cops on her and then they also took my deposit never will be back and I was someone who promoted this group of hotels very much

Exceptional

Second one is hidden fees. Supposedly with hotels.com you know already if there will be fees or not but NO. There was a variable daily resort fee of $17.50 we were not expecting, hotels.com is not reliable as source of information. Actually should sue for misleading information....

Second one is hidden fees. Supposedly with hotels.com you know already if there will be fees or not but NO. There was a variable daily resort fee of $17.50 we were not expecting, hotels.com is not reliable as source of information. Actually should sue for misleading information....

The stay at this hotel was terrible, the customer service at the front desk was very bad, unpolite, do not answer questions and complain to the customer about everything. i do not recommend it.

The stay at this hotel was terrible, the customer service at the front desk was very bad, unpolite, do not answer questions and complain to the customer about everything. i do not recommend it.

Exceptional

“Kate at the Front Desk is simply wonderful. She always greets you with a smile that radiates warmth and confidence. You can tell she puts her heart into everything she does, paying attention to every detail and making sure everything is just right. Her kindness, patience, and dedication make you feel truly valued and welcomed. People like her make all the difference, turning a simple visit into a memorable experience. Thank you, Kate, for your commitment and for brightening each day with your special care!”

“Kate at the Front Desk is simply wonderful. She always greets you with a smile that radiates warmth and confidence. You can tell she puts her heart into everything she does, paying attention to every detail and making sure everything is just right. Her kindness, patience, and dedication make you feel truly valued and welcomed. People like her make all the difference, turning a simple visit into a memorable experience. Thank you, Kate, for your commitment and for brightening each day with your special care!”

I loved the property. It didn't feel like just a hotel room. My only complaint is the misleading photos on the booking sites. I thought I was getting a family unit with 3 actual beds. What we got was a 2 bed with a pull out couch. When I pointed this out to the man at the front desk I was treated like I was stupid. The pictures and description show and state 3 real beds. Update your photos to show what you'll really be getting. It was still a great deal and am glad I picked the place. Just don't like being misled.

I loved the property. It didn't feel like just a hotel room. My only complaint is the misleading photos on the booking sites. I thought I was getting a family unit with 3 actual beds. What we got was a 2 bed with a pull out couch. When I pointed this out to the man at the front desk I was treated like I was stupid. The pictures and description show and state 3 real beds. Update your photos to show what you'll really be getting. It was still a great deal and am glad I picked the place. Just don't like being misled.

It’s ok

It’s ok

The hotel was very basic, but the location was fantastic.

The hotel was very basic, but the location was fantastic.

The blue wave is a part of Hollywood Beach Hotels, a string of properties owned by one management. The blue wave is one of the properties that needs a remodel. In the room was a very comfortable bed with clean linen. However, everything else was old and dirty. Walls haven’t been washed in a while. Basin sink gurgled and coughed up water constantly (I made management aware) and the outside area was pretty icky. The pool looks great until you get in and realize it hasn’t had some tic in a long time. The concrete needs a power wash. Check in was too swift, as in paper just keep getting tossed at me to sign…so fast I left my id at the desk. No please or thank you’s. Tuck shop in the office has a lot of stuff. I liked that. If I stay with HBH again I would try a property closer to the beach as I think those ones are taken care of a bit more meticulously. Thank you.

The blue wave is a part of Hollywood Beach Hotels, a string of properties owned by one management. The blue wave is one of the properties that needs a remodel. In the room was a very comfortable bed with clean linen. However, everything else was old and dirty. Walls haven’t been washed in a while. Basin sink gurgled and coughed up water constantly (I made management aware) and the outside area was pretty icky. The pool looks great until you get in and realize it hasn’t had some tic in a long time. The concrete needs a power wash. Check in was too swift, as in paper just keep getting tossed at me to sign…so fast I left my id at the desk. No please or thank you’s. Tuck shop in the office has a lot of stuff. I liked that. If I stay with HBH again I would try a property closer to the beach as I think those ones are taken care of a bit more meticulously. Thank you.

Need to clean better!

Need to clean better!

Walking to our room there were people openly using drugs. We had to walk by and felt unsafe. Room was old and a bit smelly. Didn’t help with people drinking, drugging and smoking right outside the room.

Walking to our room there were people openly using drugs. We had to walk by and felt unsafe. Room was old and a bit smelly. Didn’t help with people drinking, drugging and smoking right outside the room.

Fixed breakfast in my room every morning. Maintenance staff was very helpful and courteous to my needs that popped up. Very pleased with their service ? Fresh coat of paint inside the unit and exterior door needed badly!!!

Little run down but only needed it for one night after flying in late so it worked.

Little run down but only needed it for one night after flying in late so it worked.

Was fine. Nothing exceptional! Close to the beach! Could use some upgrades!

Was fine. Nothing exceptional! Close to the beach! Could use some upgrades!

The check in was a terrible experience. We had to wait in a queue of several people and we lost our reservations for activities on the beach.

The check in was a terrible experience. We had to wait in a queue of several people and we lost our reservations for activities on the beach.

The morning breakfast offered enough good choices. The pool was a plus. Motel was very close to the beach and boardwalk both of which are outstanding. The room was nice and clean. If you want maid service you need to request it. They supply beach towels. Microwave and fridge were a plus.

The morning breakfast offered enough good choices. The pool was a plus. Motel was very close to the beach and boardwalk both of which are outstanding. The room was nice and clean. If you want maid service you need to request it. They supply beach towels. Microwave and fridge were a plus.

Breakfast was decent. 1/2 block from the beach. Pool on site. Full kitchen with absolutely no pot, dishes even after I asked the front desk at check in about the kitchen. There was a roach though. Expensive to park. Not updated bathroom, a bit grungy. Not very clean. Did not like having to walk 2 blocks for breakfast. Great location.

Check in was rather lengthy but front desk receptionist did give us an upgraded room which was sweet. Our room was clean and newly renovated. Be sure to have your parking passes visible in your vehicle. They tow vehicles quickly around the area if your not paying for parking. Location is great.

Check in was rather lengthy but front desk receptionist did give us an upgraded room which was sweet. Our room was clean and newly renovated. Be sure to have your parking passes visible in your vehicle. They tow vehicles quickly around the area if your not paying for parking. Location is great.

Good location.

Good location.

Very good

Beware of this so called" hotel" first of all when you see others write good reviews about this particular one, they are lying or it's a fake review , i reserved a king size and they gave us queen and on a different street than what we were told on the reservation and the front desk people are the scariest ,bad tempered people and let's not forget about the disgusting bathroom and shower and i have the pictures to prove it! I didn't like anything about it

The room was clean and almost on the beach. Very short walk to broadwalk.

The room was clean and almost on the beach. Very short walk to broadwalk.

I appreciated Wilson at checkin he made it easy for us but I feel like the check in at this place is out of control with huge lines and wait times for anything at this place. Painting the rooms and pressure washing would go a long way to make the place better. The location is close to the beach and that was the best quality.

I appreciated Wilson at checkin he made it easy for us but I feel like the check in at this place is out of control with huge lines and wait times for anything at this place. Painting the rooms and pressure washing would go a long way to make the place better. The location is close to the beach and that was the best quality.

Will be back soon

Will be back soon

Just the location Room was dirty, no wifi in the room, no proper equipment for cooking in the kitchenette. Expensive parking. Should not charge for early check in if the room is available.

There was no adequate cleaning service or change of towels and for the room I paid for it was terrible, I thought it would be better.

There was no adequate cleaning service or change of towels and for the room I paid for it was terrible, I thought it would be better.

The lady at the breakfast is crazy and tries to scare everyone away, who’s trying to get just enough food from the table guarded by her.

The lady at the breakfast is crazy and tries to scare everyone away, who’s trying to get just enough food from the table guarded by her.

Easy access and sparkling clean give it a 10

Easy access and sparkling clean give it a 10

Very comfortable modern room

Very comfortable modern room

Da. Ты!!!!!

Da. Ты!!!!!

This hotel was a 2 minute walk from the beach which was amazing!! The place was somewhat clean but it was old and outdated (there were some cracks in the walls etc). The service is what made the experience here a not so good one. The staff was not kind or professional and even swore at the computer because something was not working. We onlt stayed for a short while (1 night) so it was fine, but to have to deal with that service for a longer time really would put a damper on your vacation.

This hotel was a 2 minute walk from the beach which was amazing!! The place was somewhat clean but it was old and outdated (there were some cracks in the walls etc). The service is what made the experience here a not so good one. The staff was not kind or professional and even swore at the computer because something was not working. We onlt stayed for a short while (1 night) so it was fine, but to have to deal with that service for a longer time really would put a damper on your vacation.

The bed was uncomfortable the fact that your being charged for parking and no cooking supplies o had to call the front seat for cooking supplies was odd I would probably be charged for.i feel as if this property is designed to generate income based on all the fees and charges

The bed was uncomfortable the fact that your being charged for parking and no cooking supplies o had to call the front seat for cooking supplies was odd I would probably be charged for.i feel as if this property is designed to generate income based on all the fees and charges

Property was nice and clean the bed was a lil uncomfortable and having to pay for parking was ridiculous and to book a room with a kitchen without cooking supplies in the room was very odd that you had to call the front desk for cooking supplies

Property was nice and clean the bed was a lil uncomfortable and having to pay for parking was ridiculous and to book a room with a kitchen without cooking supplies in the room was very odd that you had to call the front desk for cooking supplies

Was worth the price(low rates). The doors aren’t properly installed so you can hear everything, especially your neighbours arguing at 2am (happened two nights in a row). Rooms are good for what you pay for them. If you’re just looking for somewhere to sleep and Want to be out of your room for most of the time, this is the place. Staff aren’t the friendliest, like to argue and yell at you. They were helpful to me but I witnessed them agree with multiple people. Overall a 5 out of 10. Sketchy area at night time

Was worth the price(low rates). The doors aren’t properly installed so you can hear everything, especially your neighbours arguing at 2am (happened two nights in a row). Rooms are good for what you pay for them. If you’re just looking for somewhere to sleep and Want to be out of your room for most of the time, this is the place. Staff aren’t the friendliest, like to argue and yell at you. They were helpful to me but I witnessed them agree with multiple people. Overall a 5 out of 10. Sketchy area at night time

Quick walk to the broadwalk area, and clean rooms.

Quick walk to the broadwalk area, and clean rooms.

Staff can be more nicer. like when I go Mexico people are so nice just saying

Staff can be more nicer. like when I go Mexico people are so nice just saying

I’m just wish breakfast lasted longer .its just an hour .

Bed had hair strand in it other had dirty sheet as if NEITHER were changed. Ask for clean ones it took over 1.5 hrs to get.

Bed had hair strand in it other had dirty sheet as if NEITHER were changed. Ask for clean ones it took over 1.5 hrs to get.

I love renting here

I love renting here

Great Parking fee's

The apartment is super comfortable. A bit out dated but great location, literally 2 min walk. Could be a bit cleaner.

The line inside the office for checking

Great stay

Great stay

My room was nearby the beach. It was clean and convenient. The cleaning staff were very friendly and attentive, but one of the employees at the front desk at Oklahoma St and Ocean Drive was very rude. I stayed six days in the same room with two reservations. I paid for a room upgrade to stay in the same room. I went back to use the second reservation the lady wanted to do another upgrade. My room #301. King Superior. The AC was too hot. The pool was hot. The bath needs to be fixed to look more like a luxury hotel.

Malo y pestoso

Malo y pestoso

The room was filthy, no hot water there was no water flow the air conditioning did not wirk properly the bathroom was in very bad condition and the bed was uncomfortable there was a huge hole in the middle of the matress and tge linen smelt like it cane out of a bleach bottle not too mention that the floor was full of sand

The room was filthy, no hot water there was no water flow the air conditioning did not wirk properly the bathroom was in very bad condition and the bed was uncomfortable there was a huge hole in the middle of the matress and tge linen smelt like it cane out of a bleach bottle not too mention that the floor was full of sand

Property was great. Comfortable bed

Property was great. Comfortable bed

We actually had a hard time getting to this place but finally figured it out as the email had one address and the gps showed a different one. Very weird. We only spent one night. The front desk is odd, not like a typical hotel. Very cramped but it has like a mini convenience store right next to the front desk which I thought was interesting “all in one” kind of thing. It could use some renovation but it was good enough for us. My best friend n I loved the board walk which is right there. We had a nice night!

We actually had a hard time getting to this place but finally figured it out as the email had one address and the gps showed a different one. Very weird. We only spent one night. The front desk is odd, not like a typical hotel. Very cramped but it has like a mini convenience store right next to the front desk which I thought was interesting “all in one” kind of thing. It could use some renovation but it was good enough for us. My best friend n I loved the board walk which is right there. We had a nice night!

Japanese food Price is Right places easy going thanks for another great STAY

Japanese food Price is Right places easy going thanks for another great STAY

Everything about this little hotel was perfect. The pool the barbecue area walking distance to the beach and all the restaurants and nightlife. We honestly had so much fun. We’re coming back next month.

Everything about this little hotel was perfect. The pool the barbecue area walking distance to the beach and all the restaurants and nightlife. We honestly had so much fun. We’re coming back next month.

Horrible no me dieron el lugar que reserve, no te dan opcion es lo que ellos te quieran dar, no re devuelven tampoco el dinero, no te garantizan el parqueo o sea parquea donde puedas y paga extra para eso. Llegue a las 3:30 pm pues me dijeron que check in at 4 pm.. logramos salir del proceso a las 5 por la larga fila de personas.. y a esa hora buscar parqueo yo con una nina pequena… HORRIBLE NUNCA MaS!!!!!

Horrible no me dieron el lugar que reserve, no te dan opcion es lo que ellos te quieran dar, no re devuelven tampoco el dinero, no te garantizan el parqueo o sea parquea donde puedas y paga extra para eso. Llegue a las 3:30 pm pues me dijeron que check in at 4 pm.. logramos salir del proceso a las 5 por la larga fila de personas.. y a esa hora buscar parqueo yo con una nina pequena… HORRIBLE NUNCA MaS!!!!!

Old

Old

There was a issue with the Wi-Fi & the TV couldn't work without WiFi but other than that, the workers were so friendly.

Other then the rouch in the night, the sink drain over filling due to incorrect plumbing and the key cards not wrking a few tms it was ok.

Other then the rouch in the night, the sink drain over filling due to incorrect plumbing and the key cards not wrking a few tms it was ok.

The rooms were nasty and they stunk !!!

The rooms were nasty and they stunk !!!

I was occupying room 608, the laundry room is 603, which right below 608, all night there was niose coming from 603. I did not sleep at all. There was no hot water for shower , so i would say the only thing gojng for this place is the beach location

I was occupying room 608, the laundry room is 603, which right below 608, all night there was niose coming from 603. I did not sleep at all. There was no hot water for shower , so i would say the only thing gojng for this place is the beach location

Right near the beach!

Right near the beach!

Near the water, bathroom is clean and looks amazing

Near the water, bathroom is clean and looks amazing

Door did not seal closed at all. Giant cockroach in the room.

Door did not seal closed at all. Giant cockroach in the room.

Parking was difficult and costly

Parking was difficult and costly

Room was filthy and moldy. pool is not close to the room, breakfast is blocks away and yelled at your for taking too much food. Sewage backed up in the shower (smelled horrible). Not a place to walk around at night

Room was filthy and moldy. pool is not close to the room, breakfast is blocks away and yelled at your for taking too much food. Sewage backed up in the shower (smelled horrible). Not a place to walk around at night

Bad service

Bad service

The place was in deteriorating conditions and looked nothing like the advertised photos. The was without and glasses, cub, plates or any other utensils.

The place was in deteriorating conditions and looked nothing like the advertised photos. The was without and glasses, cub, plates or any other utensils.

Location Staff walking around the pool while trying to relax

They charge for parking 18 per day per vehichle also charge for occupant tax 17 per person then charge for late check out of 75 for electric fee plus tax 100 for incidentals It's a very average place close to beach is it's only good quality! After one night and late check out it was 340 dollars! Just do your own research people !

They charge for parking 18 per day per vehichle also charge for occupant tax 17 per person then charge for late check out of 75 for electric fee plus tax 100 for incidentals It's a very average place close to beach is it's only good quality! After one night and late check out it was 340 dollars! Just do your own research people !

Within walking distance of the beach. Very clean establishment. The staff was very welcoming and helpful.

This property was a chain of old motels that look like they received a minor update about fifteen years ago. Our room had an odd odor and was very dirty. The shower walls had dirt that looked splashed on it and the floors were filthy along the walls. The bed sunk down on one side. Due to the lack of cleanliness, we chose not to attempt the "free breakfast". The place would be okay if it were a cheap vacation and nothing else was available. There was no value in this stay other than the proximity to the beach. Will not stay there again. Do NOT recommend.

This property was a chain of old motels that look like they received a minor update about fifteen years ago. Our room had an odd odor and was very dirty. The shower walls had dirt that looked splashed on it and the floors were filthy along the walls. The bed sunk down on one side. Due to the lack of cleanliness, we chose not to attempt the "free breakfast". The place would be okay if it were a cheap vacation and nothing else was available. There was no value in this stay other than the proximity to the beach. Will not stay there again. Do NOT recommend.

Pictures of the room were very nice but did not correspond to reality. It is a very old building without any renovation or touch-up. The room was clean but smelled like old. The room did not have a blow dryer, nightstand, or nightlight.

Pictures of the room were very nice but did not correspond to reality. It is a very old building without any renovation or touch-up. The room was clean but smelled like old. The room did not have a blow dryer, nightstand, or nightlight.

The bathroom was absolutely disgusting and there was NO water pressure for the shower. I could barely wash my hair. The front desk sent the maintenance guy and he said he would be back and never came. I gave up. Broken coffee pot (had to get a new one), and the kitchen was flooded when we first got there. ZERO quality control here. They also have NO dressers for your clothes! What is that about? If you decide to stay here, bring a hotel lock/alarm setup. It is sketchy.

The bathroom was absolutely disgusting and there was NO water pressure for the shower. I could barely wash my hair. The front desk sent the maintenance guy and he said he would be back and never came. I gave up. Broken coffee pot (had to get a new one), and the kitchen was flooded when we first got there. ZERO quality control here. They also have NO dressers for your clothes! What is that about? If you decide to stay here, bring a hotel lock/alarm setup. It is sketchy.

At this time, my deposit has not been returned.

At this time, my deposit has not been returned.

I did not stay at this location due to uncleanness and bad customer service. They still charged me $85 for not staying in their place. Very disappointing.

I did not stay at this location due to uncleanness and bad customer service. They still charged me $85 for not staying in their place. Very disappointing.

For each check-inn they will require a new deposit even if you are still staying at the Hotel. That policy sucks because you might have 2-3 deposits unhold with this place and still they will require you to put a new deposit if you check out and check in again because their rates at the front office are crazy, 2-3 times more than Expedia booking. And they won’t even listen to your complaint. Always trynna interrupted you by saying there’s no way to help you.

For each check-inn they will require a new deposit even if you are still staying at the Hotel. That policy sucks because you might have 2-3 deposits unhold with this place and still they will require you to put a new deposit if you check out and check in again because their rates at the front office are crazy, 2-3 times more than Expedia booking. And they won’t even listen to your complaint. Always trynna interrupted you by saying there’s no way to help you.

The only thing good about the hotel is the location. Pictures are decieving. Place is a dump.

The only thing good about the hotel is the location. Pictures are decieving. Place is a dump.

Mi esposa amó la limpieza que tenia nuestra habitación y el buen olor.espero que en otra oportunidad se mantenga asi.para ser un motel de varios años,me llamo mucho la atencion que estaba limpio.eso fue genial,muy conveniente para caminar y disfrutar de su sercanía a la playa y a sus restaurantes y bares alrededor.

Mi esposa amó la limpieza que tenia nuestra habitación y el buen olor.espero que en otra oportunidad se mantenga asi.para ser un motel de varios años,me llamo mucho la atencion que estaba limpio.eso fue genial,muy conveniente para caminar y disfrutar de su sercanía a la playa y a sus restaurantes y bares alrededor.

Мне все понравилось. Жил 2ночи в 392 фламинго. Номер не новый но все чисто.

Мне все понравилось. Жил 2ночи в 392 фламинго. Номер не новый но все чисто.

The front desk help was extremely helpful and resourceful

Arrived there and there was caution tape everywhere filthy! Contacted Expedia to cancel the reservation an said I could not get my money back!! I reported this place to the building inspector I the city of Hollywood this morning! I was tossed out of one of there properties yesterday for making this company aware of the the hazardous conditions at these properties!

Is expensive for what you are paying

Good

Listen plain and simple great location, good amenities and great for the price. This is not luxury it’s a beach getaway make it work for you.

I was charged extra upon checking in plus more for parking. Make everything known upfront from orbitz. Seems shady.

I love the company, the staff, and the other people I meet during my stays.

The room WAS NOT what was pictured on website when booking. Had 1 office checking in/out all 24 properties which made check in take a VERY LONG time. After check in, had to request a "kitchen box" to have a make shift kitchen utensils BUT only had dishes for 2 in each and I had 3 people so I had to request and wait for a 2nd box to be delivered. Big burner on the stove did not work. Had to cook 1 pancake at a time since the frying pan was so small, which was very time consuming and inconvenient. Didn't have a big enough pot to boil a box of noodles. One box had serving spoon, spatula, and a can opener and the other box had a can opener & wine cork screw. Glasses were either a wine glasses or whiskey glasses, no juice. No pot holders or baking dishes were provided. Was told all reservations are non-refundable so when the false advertisement happened either you stay in what they give you or they keep your money and you go elsewhere. The room had cockroaches so slept with the lights on!!!!! Only 1 window air conditioning unit so when using the restroom, it was very uncomfortable. Cable kept going out even though no bad weather. All 24 properties shared 4 small pools.........which there were parties ALL NIGHT LONG and people who woke up really early and reserved all the outdoor area all day. No tables in room to sit and eat at, only had 1 small end table coming into room and beside table between beds. Door hinge loose so room not completely secure.

Cleanness on the room was ok, mold on the kitchen wall, garbage surround the pool area, beer can, cigars, drink bottles etc., They charge you $18.00 for parking space but there is no parking space, you have to park on the street and pay $4.00 per hour extra, some staff charge $25.00 CASH to park in the 15 parking space available to visitor at the beach taking guest parking.

Great customer service!

The checkin process: the manager was scolding an employee in front of customers. Her computer was blocking her face and you could not hear what she was saying. Had her repeat herself. She was saying: “I’m a manager here and you are not doing a good job!” Total disregard for people listening! We paid a cleaning fee. You have to book cleaning service ahead. We had to ask for clean towels every day. Sometimes they never brought stuff you asked for. Spanish speaking only staff. If you called the front desk, they said they were busy and asked me to come to the office. Just not sure why the fee ? No control over other customers smoking pot in the evening and smell was horrible! Check out was easy. Pool was dirty. Does not seem to have a filter on all the time. The next unit over had a sewage problem. Instead of containing it, they washed it over to go on the street. Terrible way of dealing with it. It stunk. Breakfast attendant was rude. Questioned and yelled at children every day. Some days she put the eggs out, some days not. You pay for what you get. Sadly, they don’t have to be so rude. Spanish speaking staff very friendly and kind.

Parking fees were $30 for one night. No wonder the hotel prices are $60 per night rip off.

Wilson is the only person in this location with manners, patience and a heart. I understand that running a business is difficult, but it is times like this when you have to put policy aside and do a human justice favor once in a while. I stayed one night with the option to extend my visit, but I did not because of the treatment I received. Had the right thing been done within the first 30 minutes of my arrival, they would have gotten 2 weeks from us, but they only got one, along with a bad review. 2:30 in the morning. Security game banging on our door. Again miscommunication on the behalf of the staff. we had to be up at 5. so imagine my displeasure... There is a kitchenette in the room but nothing else. if we had to check out pots and pans with a deposit, then this place really is attracting the wrong people. you guys really need to do better! The only good thing about this place was the fact that everyone is required to wear a uniform. They at least looked professional.

I loved the fact that you could open my door and there was the ocean. The beds were cozy and the pillows were great, the bathroom was a bit small but manageable, rooms smelled great and clean. Will stay again.

Area around pool dirty on weekends there’s nobody to clean the pool

Loved the cozy, clean rooms and the fact that it was right on the beach and steps away from dining and live music. Hotel had everything--pool, exercise room, the rooms had kitchenettes with all appliances. The only downside was that checkin took too long