Hampton Inn & Suites Holly Springs

Nice hotel, very nice staff, close to amenities and highway. Small pool, very clean, one umbrella 8-9 chairs. Room A/C was on the liud side. Good experience overall.

Very clean hotel. Staff was helpful. Free coffee offered all day, as well as breakfast.

Great stay

Superb

Good breakfast Friendly front desk staff

Would stay again. Nice place.

Very good

The staff was very friendly and made us feel welcome. The room was clean and the bed was comfortable. Also, the location was pretty convenient as we had to make several trips to Walmart down the street!

The staff was very friendly and made us feel welcome. The room was clean and the bed was comfortable. Also, the location was pretty convenient as we had to make several trips to Walmart down the street!

Amazing

Clean, comfortable, great staff Maybe more choices for breakfast

Clean, comfortable, great staff Maybe more choices for breakfast

We look forward to staying again when needed.

Overall, a nice place to stay

The entrance into and inside along with the room were well kept. Smelled clean and the breakfast was acceptable even with gluten free items

The room was clean, the beds comfortable and the breakfast quite good. Room coffee was not good.

Superb

Wonderful staff…. We accidentally left a garment bag there with important shirts inside…. Of course Housekeeping turned it in, & the staff was absolutely marvelous about shipping it to us….. The beds & pillows are softer than what we prefer…..

Wonderful staff…. We accidentally left a garment bag there with important shirts inside…. Of course Housekeeping turned it in, & the staff was absolutely marvelous about shipping it to us….. The beds & pillows are softer than what we prefer…..

Great, clean, and friendly Hotel!

The staff was really rude and they ruined my wedding night

Exceptional

Very good

Toilet won't flush and we were promptly given another room

The location Bathroom was outdated and not that clean

The location Bathroom was outdated and not that clean

We had a great stay here! It was in a good location with lots of restaurants and shopping within driving distance. We were especially pleased with the breakfast. My mom has Celiac and is gluten free. We were so surprised to see individually packaged gluten free muffins and bagels at the breakfast buffet! Definitely recommend!

Over the years I came this Hotel, they experience very frequent false fire alarm activation that is random. It happen all the time and this was not the expection. Bad they can’t fix this issue…very unpleasant when happen

Over the years I came this Hotel, they experience very frequent false fire alarm activation that is random. It happen all the time and this was not the expection. Bad they can’t fix this issue…very unpleasant when happen

Dog friendly

The suite was very very nice..love it!

Superb

Exceptional

Nice clean rooms. Close to restaurants and things to do. Super nice staff! Every one of them. This company should be proud of that. Good breakfast too.

Nice clean rooms. Close to restaurants and things to do. Super nice staff! Every one of them. This company should be proud of that. Good breakfast too.

Great location for the events I was attending

Peok ple were friendly. The hotel was close to our children's home and allowed pets.. Very modern hotel, offering coffee, water 24 hours a day. Breakfast was good. The room was too small for a king-sized bed. There was no room to get out of bed on one side. The thermostat was out of control. It went from freezing to off, then to heat, then to freezing and then off! There was barely enough water pressure in the shower to wash off the soap! The back exit door would not open with the room pass, and we had to keep knocking to get in. The door closures were so tight that you could hear doors closing up and down the hallway all night, so we got very little sleep!

Peok ple were friendly. The hotel was close to our children's home and allowed pets.. Very modern hotel, offering coffee, water 24 hours a day. Breakfast was good. The room was too small for a king-sized bed. There was no room to get out of bed on one side. The thermostat was out of control. It went from freezing to off, then to heat, then to freezing and then off! There was barely enough water pressure in the shower to wash off the soap! The back exit door would not open with the room pass, and we had to keep knocking to get in. The door closures were so tight that you could hear doors closing up and down the hallway all night, so we got very little sleep!

Clean, good breakfast, nice staff

The hotel was very clean and well maintained. There was a random cockroach in our bathroom in the morning, and the air conditioning stopped working sometime during the night, but those are both fairly common issues in the spring in the south. Otherwise, the stay was great. I had strong internet, which I needed to do a class in the morning, and the breakfast was really well stocked and had a variety of options. We would definitely stay here again if we were in the area.

Very clean and great hospitality. N/a

Very clean and great hospitality. N/a

breakfast was so good all

breakfast was so good all

The property was clean & quite.

I have stayed at this Hampton Inn several times over the last 10 years. Until this last visit, I considered this location to be among the best Hamptons in the chain. No more.....serious deferred maintenance at this property now. It looks old and sub par brand. Corporate Hampton should look into this property and possibly pull the franchise.....or send a decent maintenance and refurbished crew. Bathroom is worn out.

Everything was grest

Breakfast and staff were great. The room was clean. There were just a number of convenience items unavailable, from broken ice machines to keys that were unreliable. The workout area was missing light weights, half the dumbbells, and the cable machine was broken on the left side. The water machine also didn’t work.

NA

Room and hotel were in good condition. Staff was friendly.

Clean room

The staff was delightful

Room was ok. I thought this was a newer hotel. The carpet is coming up down the main hallway on 2nd floor. Things need touched up in the rooms. Front desk staff was personable. The gentleman who checked me in was very nice.

Room was ok. I thought this was a newer hotel. The carpet is coming up down the main hallway on 2nd floor. Things need touched up in the rooms. Front desk staff was personable. The gentleman who checked me in was very nice.

Clean room, tasty breakfast, friendly staff

Clean room, tasty breakfast, friendly staff

Large, spacious room. Pleasant staff. Coffee available at all times.

Large, spacious room. Pleasant staff. Coffee available at all times.

I feel like for t

I feel like for t

My dog traveled with me and they had a nice outdoor grass area for him too.

My dog traveled with me and they had a nice outdoor grass area for him too.

The front desk staff, friendly and very helpfuk during the stay.

The front desk staff, friendly and very helpfuk during the stay.

Nice

Nice

Very clean and all staff was very friendly. N/A

Location was great. Breakfast was pretty good. Saturday and Sunday am reception lady was amazing. She helped us with our lunch we brought with plates, etc and was cleaning while working the front desk. Great aand very attentive person Water psi was better in room 135 but 332 where we stayed Friday night was poor. Something wrong with faucet to the tube maybe.

Everything was perfect

Not clean

Not clean

It was very quiet There were ants in the bathroom. The breakfast wasn’t great

Very clean. The bed was comfortable and loved the soft pillows. More tv channels would have been nice.

Breakfast offered such a variety of food. I enjoyed it very much. The location of the breakfast area seems to me too wide open. There is no quiet area.

Location No negative feedback

The breakfast menu was delicious, the area very quiet and the room was spacious for the two of us

The breakfast menu was delicious, the area very quiet and the room was spacious for the two of us

Everything

Clean room

Clean room

Had problems with key cards. Staff was very helpful.

Had problems with key cards. Staff was very helpful.

This is the 2nd time visiting this hotel and everyone my family and i encounter was friendly.

This is the 2nd time visiting this hotel and everyone my family and i encounter was friendly.

Nice room. Nice staff.

Nice room. Nice staff.

Conveniently located, clean, staff very professional and accommodating

The customer service was amazing here! The ladies working the front desk were the kindest I’ve ever met. They were so accommodating and friendly. We also LOVED the breakfast! Thanks so much Hampton!

The customer service was amazing here! The ladies working the front desk were the kindest I’ve ever met. They were so accommodating and friendly. We also LOVED the breakfast! Thanks so much Hampton!

Close to the highway Cleanliness & access to dog areas

Quiet and clean

Quiet and clean

staff was friendly

staff was friendly

Yes

Yes

Front desk guy was very nice. Room setup was great. Only issue is we kept having to switch out our hotel room keys

Front desk guy was very nice. Room setup was great. Only issue is we kept having to switch out our hotel room keys

The elevator and lobby smelled of cigarettes and the beds were uncomfortable ? also the bath tub was dirty

This is a standard hotel.

Holiday trip so staff was minimal. Breakfast was good. Liked how they allowed pets.

Holiday trip so staff was minimal. Breakfast was good. Liked how they allowed pets.

Room was clean. Unbeknownst to me, I wasn't offered bottled water upon check-in. Went down to lobby at midnight looking to purchase some, not impressed with the night clerks response. I guess she can answer for them with this review. Other than that the stay was wonderful, Breakfast was great too!

Room was clean. Unbeknownst to me, I wasn't offered bottled water upon check-in. Went down to lobby at midnight looking to purchase some, not impressed with the night clerks response. I guess she can answer for them with this review. Other than that the stay was wonderful, Breakfast was great too!

They did not give us adjoining rooms even though they told me weeks ago I would have them. We did not have housekeeping at all even though we requested it everyday. Our room was not stocked with soap, toilet paper, shampoo or conditioner. We had to go get towels twice for our room. Would not stay here again.

They did not give us adjoining rooms even though they told me weeks ago I would have them. We did not have housekeeping at all even though we requested it everyday. Our room was not stocked with soap, toilet paper, shampoo or conditioner. We had to go get towels twice for our room. Would not stay here again.

Room was very clean and the staff was friendly and attentive.

Room was very clean and the staff was friendly and attentive.

Awesome. Difficult key

Awesome. Difficult key

All very nice

All very nice

The room was very clean.

The room was very clean.

Did have a fire alarm that woke us up at midnight. Would have been nice to know what had happened to cause that but that didn’t affect my opinion.

Did have a fire alarm that woke us up at midnight. Would have been nice to know what had happened to cause that but that didn’t affect my opinion.

The front desk staff, Barbara, was so accommodating and considerate with my request. It was apparent she puts kindness into action naturally. Thank you.

The front desk staff, Barbara, was so accommodating and considerate with my request. It was apparent she puts kindness into action naturally. Thank you.

The accommodations were satisfactory. We had issues with our room key but the front attendant resolved the issue.

The accommodations were satisfactory. We had issues with our room key but the front attendant resolved the issue.

The accommodations were satisfactory

The accommodations were satisfactory

Property comfortable but dated.

Property comfortable but dated.

Great job, Keep imporve

Great job, Keep imporve

I have the best experience this is my second time in there the staff very friendly and attentive.

I have the best experience this is my second time in there the staff very friendly and attentive.

THE DESK PERSONEL WERE THE FRIENDLIEST I HAVE ENCOUNTERED IN A WHILE.

THE DESK PERSONEL WERE THE FRIENDLIEST I HAVE ENCOUNTERED IN A WHILE.

Coffe maker was broken. TV remote worked intermittently.

Coffe maker was broken. TV remote worked intermittently.

Property was close to are destination . Clean , very friendly staff

Property was close to are destination . Clean , very friendly staff

Great stay

Great stay

The carpet on the 4th floor off the elevator is bunched up a rippled and a tripping hazard. I met with the manager who was a good listener at least and hopefully he can get some of this corrected before our next stay there.

The carpet on the 4th floor off the elevator is bunched up a rippled and a tripping hazard. I met with the manager who was a good listener at least and hopefully he can get some of this corrected before our next stay there.

Large room. Good water pressure, but no hand-held shower-head.

Large room. Good water pressure, but no hand-held shower-head.

Property is great and location is close to many conveniences. One issue with property we experienced was that all the outside lighting went out around 8:30 -9:00 pm just as it started to get dark. Parking and entrance area all pitch black.

Property is great and location is close to many conveniences. One issue with property we experienced was that all the outside lighting went out around 8:30 -9:00 pm just as it started to get dark. Parking and entrance area all pitch black.

I liked that the hallways seemed to have padding so that noise by people walking down the hall and luggage noise were reduced greatly. I also liked that they had shades in the room windows that blocked out light completely when lowered. The breakfast options were better than most serve nowadays. There were good protein options available and not just high carb options. Very minor annoyances were a nightlight that was always on, even though I wanted my room dark as I am sensitive to light while sleeping and the grab bar in the shower was positioned right where you stand and turn in shower. It was in the way while trying to shower. The staff was friendly and accommodating.

I liked that the hallways seemed to have padding so that noise by people walking down the hall and luggage noise were reduced greatly. I also liked that they had shades in the room windows that blocked out light completely when lowered. The breakfast options were better than most serve nowadays. There were good protein options available and not just high carb options. Very minor annoyances were a nightlight that was always on, even though I wanted my room dark as I am sensitive to light while sleeping and the grab bar in the shower was positioned right where you stand and turn in shower. It was in the way while trying to shower. The staff was friendly and accommodating.

Friendly staff

Friendly staff

Very friendly staff, they were all very welcoming

Very friendly staff, they were all very welcoming

Location

Location

The room was very clean. Staff really nice. You couldnt control speed of airconditioner but it was cool enough. Pool didnt have lounge chairs just regular chairs. Toilet seat did not fit toilet. All in all these are picky things. Breakfast was good. Coffee ready all.the time.

The room was very clean. Staff really nice. You couldnt control speed of airconditioner but it was cool enough. Pool didnt have lounge chairs just regular chairs. Toilet seat did not fit toilet. All in all these are picky things. Breakfast was good. Coffee ready all.the time.

Nothing more to add

Nothing more to add

What’s to say. I’ve always had good luck with Hampton inns and this was no different. Thumbs up.

What’s to say. I’ve always had good luck with Hampton inns and this was no different. Thumbs up.

Great service, all employees were very nice and always ready to help. I loved that breakfast time was until 10 am and being on vacation that is very important so we dont have tonwake up too ealry. Always coffee on the lobby, hot chocolate and tea. Specially thanks to our room housekeeping Janal. She was very helpful and nice.

Great service, all employees were very nice and always ready to help. I loved that breakfast time was until 10 am and being on vacation that is very important so we dont have tonwake up too ealry. Always coffee on the lobby, hot chocolate and tea. Specially thanks to our room housekeeping Janal. She was very helpful and nice.

This place is old and dirty

This place is old and dirty

The breakfast area was a little confusing but what was there, was good. We frequent this area 3-5 times a year. This was the first time I felt like we should look for different accommodations. Review various travel apps before booking 😉.

The breakfast area was a little confusing but what was there, was good. We frequent this area 3-5 times a year. This was the first time I felt like we should look for different accommodations. Review various travel apps before booking 😉.

This hotel is just what you need. A comfortable, clean, welcoming place to stay.

This hotel is just what you need. A comfortable, clean, welcoming place to stay.

This is my second time staying at Hampton and in each time the experience was excellent

This is my second time staying at Hampton and in each time the experience was excellent

Bathrooms could get better

Bathrooms could get better

Location convenient to restaurants and shopping.

Location convenient to restaurants and shopping.

Amazing customer service and experience

Amazing customer service and experience

The pool could use more shade/umbrellas.

The pool could use more shade/umbrellas.

Our room was freezing and the controls for AC did not work. I told the Receptionist at the front desk. She said that she would arrange for it to fixed. It was not fixed. We had to endure the frigid temperature.

Our room was freezing and the controls for AC did not work. I told the Receptionist at the front desk. She said that she would arrange for it to fixed. It was not fixed. We had to endure the frigid temperature.

Check in was pleasant and the room was very spacious . The only two down side was the toilet did not flush right and the air conditioner was not getting cold enough for me.

Check in was pleasant and the room was very spacious . The only two down side was the toilet did not flush right and the air conditioner was not getting cold enough for me.

As Advertised.

As Advertised.

Very nice, and very clean. Close to stores and restaurants.

Very nice, and very clean. Close to stores and restaurants.

Front desk staff were very friendly and helpful.

Front desk staff were very friendly and helpful.

We were there 3 days, no one ever cleaned our room. Breakfast was cold and tasteless. Was very run down. Totally not worth the price we paid.

We were there 3 days, no one ever cleaned our room. Breakfast was cold and tasteless. Was very run down. Totally not worth the price we paid.

Excellent breakfast area

Excellent breakfast area

Rooms were clean and comfortable. Staff went out of there wary to be helpful. Very comfortable in every way!!

Rooms were clean and comfortable. Staff went out of there wary to be helpful. Very comfortable in every way!!

Was comfortable

Was comfortable

Nice area. Getting to other cities nearby were only about 20-30 minutes from hotel. Lots of shopping and restaurants nearby less than 20 minutes. Kind and friendly staff. Didn’t get a chance to enjoy the pool because it was not open at the time. I was not aware you had to ask for full room service for the room to clean.

Nice area. Getting to other cities nearby were only about 20-30 minutes from hotel. Lots of shopping and restaurants nearby less than 20 minutes. Kind and friendly staff. Didn’t get a chance to enjoy the pool because it was not open at the time. I was not aware you had to ask for full room service for the room to clean.

Very nice

Very nice

The noise in the morning made by the staff was really disruptive to me being able to sleep. First thing in the morning they vacuumed the main hall, set my dog off, then about an hour later a housekeeper was knocking so loudly on a door and talking that at first i thought it was mine again setting my dog off. Normally i dont review but this was really annoying

The noise in the morning made by the staff was really disruptive to me being able to sleep. First thing in the morning they vacuumed the main hall, set my dog off, then about an hour later a housekeeper was knocking so loudly on a door and talking that at first i thought it was mine again setting my dog off. Normally i dont review but this was really annoying

Suzann was very nice to speak to and was very polite and helpful!

Suzann was very nice to speak to and was very polite and helpful!

Safe

Safe

Receptionist were god.

Receptionist were god.

I have stayed at the Hampton Inn Holly Springs several times and always enjoy the staff and facility

I have stayed at the Hampton Inn Holly Springs several times and always enjoy the staff and facility

Everything

Everything

Great, except we were there 3 nights and housekeeping never came. No mention of how often housekeeping would clean the room. The Hampton Inn in Carolina Beach at least had a sign in the bathroom indicating how often the room would be cleaned.

Great, except we were there 3 nights and housekeeping never came. No mention of how often housekeeping would clean the room. The Hampton Inn in Carolina Beach at least had a sign in the bathroom indicating how often the room would be cleaned.

And the breakfast is horrible Unlike others I’ve stayed in Too bad cause we love the area But we looked for another hotel to stay in next time

And the breakfast is horrible Unlike others I’ve stayed in Too bad cause we love the area But we looked for another hotel to stay in next time

Excellent Accommodations!

Excellent Accommodations!

I was there for a quick over nighter, the hotel met my expectations

I was there for a quick over nighter, the hotel met my expectations

Room was very nice. Great shower and comfy bed. Nice to grab a quick breakfast.

Room was very nice. Great shower and comfy bed. Nice to grab a quick breakfast.

Great location. Very clean. Staff was wonderful.

Great location. Very clean. Staff was wonderful.

Stayed at this hotel several times. Very happy there.

Stayed at this hotel several times. Very happy there.

Very nice dtay

Very nice dtay

Nice staff.

Check In desk employee was so nice! Clean hotel, great breakfast. We stay here every time we come to Holly Springs. Definitely recommend!

Staff was the best part of this property- super nice and accommodating! Rooms were dated and bed was the worst I’ve slept in. For $150 a night it was fine.

Room had patched up unfinished work around the windows just old

We came in on 2/15/25 and the guy checking us in was awesome! Didn’t get his name but you could check the time card. You can also check the time card for the young man that worked the next morning who was not sociable, never said thanks, and acted like it was an inconvenience for him to check me out! The staff working the breakfast was also awesome!

Great service, nice rooms.

Very nice.

Overall I enjoyed my stay my only concern was one night the water was not warm when I took my shower.

Everyone is very friendly and helpful, rooms are comfortable with helpful amenities like a mini fridge for drinks and snacks, and a small coffee maker. I loved having a big desk for work with lots of extra outlets and USB ports. Free wifi. Snacks available for purchase and free coffee and tea at the front desk. Coupon included for free meal delivery from area restaurants. Breakfast is convenient and better than many offered at motels, with fresh bakery muffins, fresh fruit, yogurt, cold and hot cereal, sausage patties, western omelets and waffle irons for making Belgian waffles. Lots of free parking.

the restaurant

This was a great Hampton hotel. It is close to my family and friends. It allowed us to feel right at home. We could relax, stay independent, yet stay connected and enjoy the holidays with love ones.

This is a great place to stay if you're in the Raleigh area. Close to highways to get around the Triangle but not so close that it was noisy. In fact, it was very quiet. Hotel was in good shape and very clean. It's also great for going for a walk from the hotel - there's a path from the apartment complex next door to a townhome neighborhood as well as a large shopping plaza that includes a Harris Teeter in case you forget something or need a snack. Super convenient. The gym was also a good size.

Great little property near downtown Holly Springs. Always great service.

Convenient, affordable, and clean

Staff,cleanliness,value,very pet friendly. Overall excellent and would highly recommend.

I would recommend more parking and lights.

Cons: not spotless, hair in bed and near sink, bed smells with cheap perfume, hospitality lacking at check out.

We will stay again.

Great little hotel in Holly Springs

Outside of building was pretty gross. Dirty, lots of spider webs. Ants in our 3rd floor room. TV was horrible. Says no connection so the secret was to enter 14. Then there’s no tv guide. Tiled floors in the room were sticky. Toilet was very short, like for little kids or something. Wasn’t worth $200 a night.

I only stayed one evening.

Staff and room are excellent

It was the best Hampton Inn that I ever stayed at. Great rooms and bathrooms. Perfect customer service.

Very comfortable

Everything was amazing

This Hotel is close to everything, the room was nice and big. The breakfast was good, always an incentive to stay at any hotel. I would definitely stay again.

The staff was excellent. It was a very good breakfast. I didn't get to taste the waffles because I had to check-out early due to the impending storm, but they looked like an amazing addition to a breakfast offering. Overall, the breakfast was one of the better ones I've experienced.

Clean throughout, friendly staff and a good breakfast

The room was not very clean. The sheets and blanket were dingy gray instead of bright white.

Our room was not clean, there were dirty sheets on the pull out bed, food crumbs on the floor, hair on the bathroom floor, the toilet was dirty, etc. The front desk clerk was nice, but he did not offer to help with our issues in any way. I also accidentally booked the wrong night (booked the right day in the wrong month) and could not get a refund for my mistake. We were moving and just needed a place to sleep after a long, hot day. It was a big mistake. I always enjoy staying at Hampton Inn, but this hotel was definitely not living up to the Hampton reputation. I normally don’t leave reviews, but when I realized today that I also had to pay $194 for the day that I canceled, I decided to be honest about my experience.

The woman at the front desk was really welcoming and accommodating!

Last minute reservation and I was very pleased with the facility

It was a Hampton hotel and for that it was nice. Service was prompt and polite. I did not have water for the first two days that I was there but it was fixed by the third. Also, the a/c unit was really loud. It's probably just "my thing" but for a hotel as new as this, it seemed a little too loud and ran too much (it wasn't that hot in Raleigh the second and third day I was there).

EXCELLENT, GREAT PLACE TO STAY. HIGHLY RECOMMEND.

Friendly front desk person.

Needs new carpeting n the rooms. Server/WiFi operation is terrible. Really frustrating. Nice breakfast. Friendly front desk staff.

Staff and facility was excellent!

Really nice place. Very clean. Staff are friendly. Very dog friendly.

Convenient location and has everything we need…Super!!

Next time I will stay at the brand new Holiday Inn right next door! This hotel is getting quite old and run down. I thought they were doing major renovations over the past 2 years to restore the rooms but our room did not appear to be that way.

Great customer service! We mentioned there was a 10th birthday and he had a special surprise ready! Our birthday boy felt very special! Thank you!

Breakfast is sub-par... everything tastes mass produced.

front desk was super freindly and nice !!

Nice place

Clean and comfy. Great staff!

Great location with smooth check in and amenities.

Location was great. Fast check in. Great room