Holiday Inn Express Hickory-Hickory Mart by IHG
About Holiday Inn Express Hickory-Hickory Mart by IHG
Featuring a fitness center, Holiday Inn Express Hickory - Hickory Mart by IHG is located in Hickory in the North Carolina region, one mile from Hickory Convention Center. With free WiFi, this 2-star hotel offers a 24-hour front desk and a business center. The hotel has family rooms. A buffet, à la carte or continental breakfast is served at the property. Charlotte Douglas International Airport is 45 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-received with guests praising its cleanliness, comfortable rooms, and friendly staff. The breakfast is also a highlight for many, with a good variety of options. However, some guests have complained about noise, either from other guests or from outside, and a few have mentioned issues with the bathrooms.
- Cleanliness
- Comfortable rooms
- Noise issues
- Bathroom issues
- 5/5
perfection everywhere, my only wish would be that the elevator was located close to lobby.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
staff very friendly
- 5/5
Super friendly staff and great breakfast with options.
- 5/5
Centrally located, clean room and polite staff. Will definately book for my next visit.
- 3/5
The staff is nice and helpful, but the hotel itself is basic. I’m not sure why it’s so expensive.
- 4/5
The parking lot was small. Even though the hotel was set back from the main road, the loud cars which are popular to that area were very annoying. It was nice to see they had large luggage carts but they didn’t fit through the side doorway which was closest to the parking lot.
- 4/5
Very good
- 5/5
Good
- 5/5
Good
- 5/5
Exceptional
- 5/5
My favorite part about staying at Holiday Inn Express is the breakfast. The staff is always so friendly and helpful and there is a great selection for the whole family and all sorts of dietary needs
- 3/5
Didn’t start early enough
- 4.5/5
Needed shower doors instead of shower curtain in stand alone shower.
- 4.5/5
Needed shower doors instead of shower curtain in stand alone shower.
- 5/5
Nice room
- 5/5
Everything was acceptable
- 5/5
Great staff on the evening shift. The desk clerk over and above to assist with our room reservation. Everything was acceptable
- 5/5
The breakfast has something for everyone: *hot bar: eggs (IMHO I'd skip those), sausage & biscuits, sausage links, hash browns, make your own pancakes, cinnamon rolls *oatmeal, cold cereal, hard boiled eggs, bagels, muffins, english muffins *juice, milk, Costa coffee, tea And more. The staff was very helpful and pleasant.
- 5/5
Clean rooms and friendly staff.
- 5/5
Exceptional
- 5/5
Everything is great. Clean, friendly staff, and breakfast is really good.
- 5/5
We liked the room and the property. My husband liked his pancakes and yogurt for breakfast. I liked the juice, eggs, and fruit, but found that both of the pastries on my plate were stale. My raisin toast was not stale, but after toasting, there was no soft center. Maybe it had dried out because it had first been put out the previous day.
- 5/5
Very clean room, great housekeeping staff.! The whole hotel was really clean and well maintained. Front desk staff was very friendly and helpful. Will stay again for sure.!
- 4/5
This was a perfectly fine hotel. The room wasn't huge, but it doesn't need to be. The bathroom was a little dated but it worked. The only issue I had was two double beds for me, my wife, and 3 kids but that's not the hotels problem. Breakfast was fine to get your day going - typical hotel breakfast and I didn't have to pay someone else for it. We're satisfied with our stay and we booked the room, so it's no fault of the hotel
- 4/5
This was a perfectly fine hotel. The room wasn't huge, but it doesn't need to be. The bathroom was a little dated but it worked. The only issue I had was two double beds for me, my wife, and 3 kids but that's not the hotels problem. Breakfast was fine to get your day going - typical hotel breakfast and I didn't have to pay someone else for it. We're satisfied with our stay and we booked the room, so it's no fault of the hotel
- 5/5
The staff was friendly and very helpful. Property was very well kept and the breakfast was amazing. Will stay again if in the area.
- 5/5
Nice place
- 3/5
The breakfast was mid. I had toast because nothing else really appealed to me. Not many muffins, sausage was spicy, etc.. I think a waffle iron would be better than the pancake conveyer belt.
- 5/5
Very clean and the staff were amazing. Location was great with everything you could ever want was close by.
- 0.5/5
Bad
- 4/5
The manager was great and so sweet. The hotel was great as we usually expect from a holiday inn express. The other lady who was there when we got there was pretty awful about everything and acted like we were such a bother. The manger though apologized and was super sweet about it.
- 4/5
The manager was great and so sweet. The hotel was great as we usually expect from a holiday inn express. The other lady who was there when we got there was pretty awful about everything and acted like we were such a bother. The manger though apologized and was super sweet about it.
- 5/5
Exceptional
- 5/5
This hotel is very clean. The staff was friendly and I was very comfortable here. Would definitely recommend staying here.
- 5/5
Exceptional
- 4/5
The room was great. Hot water worked. Bed was comfortable. The night shift employee was rude. I didn't get in until after midnight, and the front door was locked. I called the front desk, and the employee came out of the office and answered the phone timely. Great. Then I said that I was standing outside the door but couldn't get in to check in. The employee then stated, "I have it locked," (obvious), "for a reason." I didn't ask for the attitude or the commentary. I just wanted to check in and go to sleep. I booked this hotel through Booking.com, and the listing did not mention that the front doors would be locked after a certain time. None of the messages I received from this establishment stated that the doors would be locked after a certain time. The website does not mention that the doors would be locked after a certain time. So I'm not sure why this employee would behave as if I would obviously know why the doors were locked upon my arrival. I know it was late, but she didn't need to be rude.
- 4/5
The night shift employee was rude. I didn't get in until after midnight, and the front door was locked. I called the front desk, and the employee came out of the office and answered the phone timely. Great. Then I said that I was standing outside the door but couldn't get in to check in. The employee then stated, "I have it locked," (obvious), "for a reason." I didn't ask for the attitude or the commentary. I just wanted to check in and go to sleep. I booked this hotel through Booking.com, and the listing did not mention that the front doors would be locked after a certain time. None of the messages I received from this establishment stated that the doors would be locked after a certain time. The website does not mention that the doors would be locked after a certain time. So I'm not sure why this employee would behave as if I would obviously know why the doors were locked upon my arrival. I know it was late, but she didn't need to be rude.
- 2/5
Did not have the room I reserved but manager corrected the situation.
- 5/5
Exceptional
- 3/5
Location and beds Telephone didn't work and the shower handle was broken and loose and made the hot water scalding so we had to hold the handle to avoid being burned. No coffee pods in room
- 3/5
Location and beds Telephone didn't work and the shower handle was broken and loose and made the hot water scalding so we had to hold the handle to avoid being burned. No coffee pods in room
- 4/5
Front Desk Staff is just the best.
- 5/5
The room was very clean. The staff was very helpful and friendly. We were able to check in earlier than planned since the room was available. Breakfast was very good. They had plenty of hot and cold options. The area is safe and the parking was eady and safe
- 5/5
Very clean. Bed very comfortable. Desk lady was so nice & welcoming
- 5/5
Wonderful property- clean, fresh, great location
- 4/5
Yes
- 5/5
Breakfast was good. They made sure to refill.
- 5/5
Very kind and hospitable staff
- 4/5
Breakfast was decent, front desk staff friendly, room was decent
- 4/5
The breakfast was good; eggs, bacon or sausage, instant oatmeal, various breads and juices. The coffee machine is amazing. The best decaf coffee I ever had outside of my own home. The coffee beans are ground at the time you request a cup. The staff was friendly, respectful, and helpful to everyone I saw them interact with. Kudos to Deidra Gallashaw, Guest Service Manager, who had the side entrance cleaned as soon as I brought the need to her attention. My room was very comfortable and quiet. The bed was comfortable and the shower had plenty of hot water with good water pressure. For a 2-star hotel, this was great. I didn't realize it was 2-stars when I booked it, so at first, I was disappointed but once I realized that, it was better than a 2-star imo Not quite a 3-star but way better than you average 2-star. The halls were dark and my room was dark (facing north) but otherwise, not much to complain about.
- 4/5
The breakfast was good; eggs, bacon or sausage, instant oatmeal, various breads and juices. The coffee machine is amazing. The best decaf coffee I ever had outside of my own home. The coffee beans are ground at the time you request a cup. The staff was friendly, respectful, and helpful to everyone I saw them interact with. Kudos to Deidra Gallashaw, Guest Service Manager, who had the side entrance cleaned as soon as I brought the need to her attention. My room was very comfortable and quiet. The bed was comfortable and the shower had plenty of hot water with good water pressure. For a 2-star hotel, this was great. I didn't realize it was 2-stars when I booked it, so at first, I was disappointed but once I realized that, it was better than a 2-star imo Not quite a 3-star but way better than you average 2-star. The halls were dark and my room was dark (facing north) but otherwise, not much to complain about.
- 4/5
Very good
- 4/5
Room was large enough for 3, bathroom was clean as well as the facilities. Breakfast had a good choice of food from hot eggs, bacon, sausage to cinnamon buns, cereal, yogurt and fruit and choice of juice. It was great to see coffee all day ! ! ! Parking not a problem. Not much to do in the area unless you want to shop. A good place for a short stay in the area.
- 5/5
Everything It don’t have a pool
- 5/5
Everything It don’t have a pool
- 5/5
Very clean. Staff is amazing! Everything was great
- 5/5
Parking was great! Staff was very friendly!! Room was clean and beds slept great! Will definitely stay here again!!
- 5/5
Very clean room, extremely nice staff. Will definitely stay there again
- 5/5
This chain has the best breakfasts and this was no exception. And the bed was very comfortable.
- 3.5/5
Bathroom ceiling was pealing. Shower had mold in corner. Really noisy.
- 4.5/5
Nice and clean, very nice staff.
- 5/5
Check in with Deidra was Amazing! Breakfast was Awesome! So much to choose from plus it was all Delicious! Room was very clean & large ! Location was Fantastic it was around alot of shopping & restaurants! What more could you ask for!
- 5/5
Excellent caring staff
- 4/5
The hotel itself is great. The staff is kind, and the rooms are clean. The breakfast offered great options. Unfortunately, the hotel is located behind a food service establishment with dumpsters that have either not been picked up or not been cleaned in a while, and the foul smell in the parking lot was just about unbearable.
- 5/5
The staff were courteous. The room was clean and the breakfast was hot. I would stay again.
- 5/5
The staff were courteous. The room was clean and the breakfast was hot. I would stay again.
- 5/5
The ladies at the front desk are wonderful and hilarious
- 5/5
The ladies at the front desk are wonderful and hilarious
- 4/5
Elevator
- 5/5
Good Area Clean Hotel
- 5/5
Good Area Clean Hotel
- 5/5
Steve H.
- 5/5
Steve H.
- 5/5
Great job 👍🙏
- 5/5
Great job 👍🙏
- 5/5
No complaints
- 5/5
I like beans
- 5/5
I like beans
- 5/5
People were excellent . Maddie was delightful and very helpful !!!
- 5/5
People were excellent . Maddie was delightful and very helpful !!!
- 5/5
Clean room. Great staff. Great breakfast. Enjoyed the fitness room.
- 5/5
Clean room. Great staff. Great breakfast. Enjoyed the fitness room.
- 5/5
The staff was very polite, cooperative, and friendly
- 4.5/5
Great breakfast.
- 5/5
The price is way too high for the area.
- 4/5
Amenities
- 4/5
Amenities
- 5/5
The staff member at the front desk was friendly and welcoming. The room looks clean and fresh.
- 5/5
The staff member at the front desk was friendly and welcoming. The room looks clean and fresh.
- 5/5
Excellent breakfast. Good spacious room with good console between beds so that I could easily accommodate my CPAP.
- 5/5
Excellent breakfast. Good spacious room with good console between beds so that I could easily accommodate my CPAP.
- 5/5
Convenience Nothing
- 5/5
We just stayed in a series of Holiday Inn Express hotels on a road trip, & this was by far the friendliest, most helpful and accommodating staff. The front desk staff were incredible, housekeeping kept our room so clean & welcoming, & the food was good!
- 5/5
Staff was friendly and welcoming. Room was clean and the breakfast was very good. One of the best Holiday Inns we have stayed in.
- 5/5
Staff was friendly and welcoming. Room was clean and the breakfast was very good. One of the best Holiday Inns we have stayed in.
- 5/5
Our room faced the street and cars raced and I mean raced all night long. A few rude guest but to fault of the establishment.
- 5/5
Good breakfast, excellent staff, clean and well- maintained fitness room, channel guide in room for tv. Near I-40, mall, and dining options. Walking to mall and dining options not recommended.
- 4/5
Wonderful
- 4/5
Wonderful
- 5/5
, friend and knowledgeable. The staff was
- 5/5
Very nice
- 5/5
Very nice
- 5/5
We LOVE this Holiday Inn Express! Easy check in, very comfortable 2 Queen bed room on the top floor, ultra clean and wonderful AC, plus a hot shower and a delicious breakfast! Also cookies and coffee at check in! We stay 3 times a year for business in Hickory.
- 5/5
We LOVE this Holiday Inn Express! Easy check in, very comfortable 2 Queen bed room on the top floor, ultra clean and wonderful AC, plus a hot shower and a delicious breakfast! Also cookies and coffee at check in! We stay 3 times a year for business in Hickory.
- 5/5
Everything was GREAT!!
- 5/5
Everything was GREAT!!
- 5/5
Very neat, staff professional
- 5/5
Very friendly staff! Room was clean, and breakfast was great.
- 5/5
Very friendly staff! Room was clean, and breakfast was great.
- 5/5
Great place for staying
- 5/5
Great place for staying
- 5/5
Above avaerage check in. room service
- 5/5
Above avaerage check in. room service
- 5/5
The room was clean, bed was comfortable, the staff was friendly, the breakfast was good, and the hallways were clean and it smelled fresh.
- 5/5
The room was clean, bed was comfortable, the staff was friendly, the breakfast was good, and the hallways were clean and it smelled fresh.
- 5/5
Very nice stay. Friendly staff. Excellent t breakfast.
- 5/5
Very nice stay. Friendly staff. Excellent t breakfast.
- 5/5
Good place to stay while visiting our daughter
- 5/5
Good place to stay while visiting our daughter
- 4/5
It was a decent place to stay and the bed was very comfy.
- 4/5
It was a decent place to stay and the bed was very comfy.
- 5/5
Last time I visited Hickory I stayed at the Hilton and this time I stayed at the holiday inn. I will always stay at Holiday inn going forward. We had the best stay! Convenient to all locations, easy check in and out, breakfast was free and very good. Room was way larger than the Hilton one we had. Very clean. Overall a great experience!
- 5/5
Last time I visited Hickory I stayed at the Hilton and this time I stayed at the holiday inn. I will always stay at Holiday inn going forward. We had the best stay! Convenient to all locations, easy check in and out, breakfast was free and very good. Room was way larger than the Hilton one we had. Very clean. Overall a great experience!
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Great staff. Food choices didn’t change. Clean. Sort of tricky to get in.
- 4/5
Great staff. Food choices didn’t change. Clean. Sort of tricky to get in.
- 5/5
Great service. Friendly people. Clean facility.
- 5/5
Great service. Friendly people. Clean facility.
- 5/5
It was very clean and staff was very kind. I forgot my jacket in my room
- 5/5
It was very clean and staff was very kind. I forgot my jacket in my room
- 5/5
Warm welcome and clean room. The best coffee i've ever had at a standard hotel. Bed wasn't the most comfortable but overall a great stay!
- 5/5
Warm welcome and clean room. The best coffee i've ever had at a standard hotel. Bed wasn't the most comfortable but overall a great stay!
- 4/5
Biggest issue was the road noise from the nearby highway.
- 4/5
Biggest issue was the road noise from the nearby highway.
- 5/5
- 5/5
- 5/5
Good hotel to stay clean
- 5/5
Good hotel to stay clean
- 5/5
Stayed to go to the car races. Great place. Clean safe. Great breakfast.
- 5/5
Stayed to go to the car races. Great place. Clean safe. Great breakfast.
- 4/5
Lots of restaurants and shops in the area. I checked in fifteen minutes early and was charged 20 extra dollars. If I had known that I would have sat in the lobby. Other than that, it was a very good experience.
- 4/5
Lots of restaurants and shops in the area. I checked in fifteen minutes early and was charged 20 extra dollars. If I had known that I would have sat in the lobby. Other than that, it was a very good experience.
- 1/5
We looked at several hotels in the area, on line. We picked this one based on the rating and photos. It was on the middle to higher pricing range, so were expecting it to be as nice as the photos showed. It wasn't even close. Whoever took those photos is amazing, because the hotel didn't live up to the expectation based on the listing. Never going back.
- 1/5
We looked at several hotels in the area, on line. We picked this one based on the rating and photos. It was on the middle to higher pricing range, so were expecting it to be as nice as the photos showed. It wasn't even close. Whoever took those photos is amazing, because the hotel didn't live up to the expectation based on the listing. Never going back.
- 4/5
Great hotel, best in Hickory. Not perfect this time: didn’t clean my room on one day. They just forgot. Breakfast needs to start 30 minutes earlier. Too many people have to go without getting the good food. Jelly now dispensed from large squeeze bottles: GROSS! It sits out all day every day. Touched by everyone. Yuk. Coffee machines are nice but much less convenient.
- 4/5
Great hotel, best in Hickory. Not perfect this time: didn’t clean my room on one day. They just forgot. Breakfast needs to start 30 minutes earlier. Too many people have to go without getting the good food. Jelly now dispensed from large squeeze bottles: GROSS! It sits out all day every day. Touched by everyone. Yuk. Coffee machines are nice but much less convenient.
- 5/5
The staff was pleasant, the bed was very comfortable, and the room was larger than we expected. The breakfast was great both mornings, as was the coffee! Very clean! Will stay here again when in the area!
- 5/5
The staff was pleasant, the bed was very comfortable, and the room was larger than we expected. The breakfast was great both mornings, as was the coffee! Very clean! Will stay here again when in the area!
- 5/5
We always stay here when in Hickory. Convenient to shopping and many places to eat. Nice, clean hotel with very friendly staff. Fresh ground coffee anytime and good breakfast to get you going with lots of variety. Beds are super comfy!
- 5/5
We always stay here when in Hickory. Convenient to shopping and many places to eat. Nice, clean hotel with very friendly staff. Fresh ground coffee anytime and good breakfast to get you going with lots of variety. Beds are super comfy!
- 5/5
Great location. Staff is very friendly. Clean rooms
- 5/5
Great location. Staff is very friendly. Clean rooms
- 4/5
Traveling through. The room was extremely large but it’s an old property with old furniture. Funny how it is right beside the Hickory furniture Market. Overall the stay was ok. Bed was lumpy. Bathroom outdated but the shower really had power.
- 4/5
Traveling through. The room was extremely large but it’s an old property with old furniture. Funny how it is right beside the Hickory furniture Market. Overall the stay was ok. Bed was lumpy. Bathroom outdated but the shower really had power.
- 5/5
One night while traveling. Clean, comfortable room.
- 5/5
One night while traveling. Clean, comfortable room.
- 4/5
Good stay
- 4/5
Good stay
- 5/5
The staff were very helpful. After one night my spouse was not happy with the room we were in and the staff moved us into another room the following day. They were very accommodating and very pleasant to deal with.
- 5/5
The staff were very helpful. After one night my spouse was not happy with the room we were in and the staff moved us into another room the following day. They were very accommodating and very pleasant to deal with.
- 5/5
Very nice hotel with good breakfast. Room was clean and staff was friendly.
- 5/5
Very nice hotel with good breakfast. Room was clean and staff was friendly.
- 5/5
Clean room, friendly staff, quiet
- 5/5
Clean room, friendly staff, quiet
- 5/5
Bed was comfortable, breakfast was good, only thing I didn't like was the shower curtain would prefer sliding glass doors.
- 5/5
Bed was comfortable, breakfast was good, only thing I didn't like was the shower curtain would prefer sliding glass doors.
- 5/5
We love staying at this hotel! Always very welcoming, clean, great AC, comfortable queen beds, hot shower and a delicious free breakfast! We stay 4-5 times a year on business.
- 5/5
We love staying at this hotel! Always very welcoming, clean, great AC, comfortable queen beds, hot shower and a delicious free breakfast! We stay 4-5 times a year on business.
- 3/5
Needs renovation bad
- 3/5
Needs renovation bad
- 5/5
Room very clean
- 5/5
Room very clean
- 5/5
Amazing
- 5/5
Amazing
- 5/5
Great location, friendly staff, breakfast was one of the best I've seen!
- 5/5
Great location, friendly staff, breakfast was one of the best I've seen!
- 4/5
Enjoyed the stay. Good breakfast and coffee.
- 4/5
Enjoyed the stay. Good breakfast and coffee.
- 4/5
Slept better there than in some of the pricier places we’ve booked this week. Reported that the coffee maker didn’t work, but the breakfast downstairs more than made up for it. The building design seems cramped and the elevator is small.
- 4/5
Slept better there than in some of the pricier places we’ve booked this week. Reported that the coffee maker didn’t work, but the breakfast downstairs more than made up for it. The building design seems cramped and the elevator is small.
- 5/5
My room was clean, well decorated and roomy. The staff was professional and courteous. The common areas was well maintained. Breakfast was from 6 - 10 am. Each today a different menu to choose from. The first day they had cheese or herbal omelets, sausages, biscuits and gray, grits, oatmeal, coffee, orange juice, mango juice, bananas, apples, oranges and a choice of four different cold cereals and I'm sure I missed some things. The have a nice clean gym, laundromat and computer office. All in perfect cleanliness and working condition. I'm positive I've missed a few things.
- 5/5
My room was clean, well decorated and roomy. The staff was professional and courteous. The common areas was well maintained. Breakfast was from 6 - 10 am. Each today a different menu to choose from. The first day they had cheese or herbal omelets, sausages, biscuits and gray, grits, oatmeal, coffee, orange juice, mango juice, bananas, apples, oranges and a choice of four different cold cereals and I'm sure I missed some things. The have a nice clean gym, laundromat and computer office. All in perfect cleanliness and working condition. I'm positive I've missed a few things.
- 5/5
Goof
- 5/5
Goof
- 3/5
Spacious rooms with mini fridge and microwave
- 3/5
Spacious rooms with mini fridge and microwave
- 5/5
It was nice
- 5/5
It was nice
- 5/5
Okk
- 5/5
Okk
- 5/5
I enjoyed the stay
- 5/5
I enjoyed the stay
- 5/5
Quick turn around business trip. Nice, clean.
- 5/5
Quick turn around business trip. Nice, clean.
- 5/5
being a little dated the bed was comfortable and the pillows were okay. Getting food was pretty easy since there were a lot of restaurants around. Road noise was probably my only complaint but that is not the hotels fault. Other than that itnwas a nice stay for the two nights we were there.
- 5/5
being a little dated the bed was comfortable and the pillows were okay. Getting food was pretty easy since there were a lot of restaurants around. Road noise was probably my only complaint but that is not the hotels fault. Other than that itnwas a nice stay for the two nights we were there.
- 5/5
Thanks
- 5/5
Thanks
- 5/5
Very friendly and accommodating staff. Cookies were a perfect touch
- 5/5
Very friendly and accommodating staff. Cookies were a perfect touch
- 5/5
Front desk and hotel staff accommodating and friendly.
- 5/5
Front desk and hotel staff accommodating and friendly.
- 5/5
I stay at this hotel every few weeks. It's the only hotel me and my family like so we will continue to stay here into the future. It's in a great location, very clean and quiet, and the staff is very nice to us.
- 5/5
I stay at this hotel every few weeks. It's the only hotel me and my family like so we will continue to stay here into the future. It's in a great location, very clean and quiet, and the staff is very nice to us.
- 5/5
The hotel was very clean. Plenty of restaurants nearby. Not far from shopping centers and the mall. Breakfast was very good.
- 5/5
The hotel was very clean. Plenty of restaurants nearby. Not far from shopping centers and the mall. Breakfast was very good.
- 5/5
Amazing Stay! The room smelled clean and fresh! No musty mildew feel.
- 5/5
Amazing Stay! The room smelled clean and fresh! No musty mildew feel.
- 5/5
We have a Hmong New Year celebration that we come every year at this time of the year, and we always stay here. We have always been pleased with our stay. Great service, comfortable and clean stay.
- 5/5
We have a Hmong New Year celebration that we come every year at this time of the year, and we always stay here. We have always been pleased with our stay. Great service, comfortable and clean stay.
- 5/5
We stay here several times a year for business. Fast check in, love the coffee and cookies, and looking forward to breakfast in the morning! We want top floor and the desk clerk easily switched our room to third floor.
- 5/5
We stay here several times a year for business. Fast check in, love the coffee and cookies, and looking forward to breakfast in the morning! We want top floor and the desk clerk easily switched our room to third floor.
- 4/5
Very pleasant front desk staff
- 4/5
Very pleasant front desk staff
- 5/5
I always love staying here; it's my main place I want to stay in Hickory. Very convenient to my work. Good food close by. Great rooms. Really wonderful breakfast. The staff is very nice. The night desk man, Ross, is very helpful and professional.
- 5/5
I always love staying here; it's my main place I want to stay in Hickory. Very convenient to my work. Good food close by. Great rooms. Really wonderful breakfast. The staff is very nice. The night desk man, Ross, is very helpful and professional.
- 5/5
Good choice for a short stay in Hickory.
- 5/5
Good choice for a short stay in Hickory.
- 5/5
This room backs up to the ice machine and service door which is kind of loud. Other then that it’s great
- 5/5
This room backs up to the ice machine and service door which is kind of loud. Other then that it’s great
- 5/5
.
- 4/5
Convenient to shopping and food
- 3/5
Torn shower curtain, no ice machine on the 3rd floor, no ventilation in the bathroom amd no receipt on checkout. Overall experience was average at best.
- 5/5
Quiet, clean and friendly staff
- 5/5
Quiet, safe and clean. That us all thats needed in my opinion.
- 4/5
The stay was nice
- 5/5
Very clean,and breakfast was great...best stay ever. A step above and beyond the rest. Wife was happy with the hotel.
- 5/5
The property was in a perfect location and very clean. Breakfast was good and the staff was very nice and helpful.
- 3/5
The first room smell very bad and the second room was no better.
- 5/5
The staff was very nice and the breakfast was great. The room was very nice too.
- 4/5
The hotel was great. My biggest issue is there was no exhaust fan in the bathroom.
- 4/5
The staff was fantastic.
- 5/5
The entire staff that I had to deal with were friendly and helpful!!
- 3/5
Overall the stay wasn’t bad. Check in was confusing as we were charged more than stated when we booked. When we asked the front desk one lady was very loud and dismissive about our concerns. After driving 12 hours, I was not in the mood to hear her excuses. The pullout bed was extremely uncomfortable. Wouldn’t even recommend it for kids. Not enough towels and washcloths. Was clean and the breakfast was pretty good. But I will say the price was a bit much for an area where there isn’t much to do.
- 5/5
Al went well
- 5/5
I’ve stayed at a lot of Hickory hotels and this is our favorite. Friendly wonderful staff makes it great and best breakfast in town.
- 5/5
EXCELLENT STAY, STAYED THERE BEFORE AND WILL AGAIN.
- 5/5
Nice property! Personable staff! Rated too high.
- 5/5
well thought out butvthe execise room was poor and the secobd floor hall lights on the east side were not functioning
- 5/5
One night nice place
- 5/5
Rasy parking
- 5/5
Very clean and lovely staff. Pleasant room.
- 4/5
Nothing
- 5/5
The room was perfect for us. It was a large room with a couch. Both the bed and couch were comfortable. The free breakfast was good and there were a lot of options. The staff was friendly and professional. The hotel was in a great location and close to many restaurants. We will definitely stay here again.
- 5/5
As always, this Holiday Inn was clean, comfortable, easy to check in and served a delicious breakfast starting at 6:30! Highly recommend! We stay here 4-5 times a year when we travel to Hickory!
- 5/5
Have stayed at lot of hotels in hickory. This was the best
- 5/5
Overall friendliness
- 5/5
Very nice location
- 5/5
Excellent choice.
- 4/5
Somewhat nosy at night, from the outside. Food was only average.
- 5/5
Such nice staff, delicious breakfast, & very nice room!
- 5/5
Very clean! I really appreciate the NO pet policy and will use Holiday Inn for this very reason. Please do not change this policy.
- 5/5
The front desk staff and the housekeeping staff were very friendly and accommodating. The room was clean and the breakfast was good for the price. I would stay here again and recommend it to others as well.
- 5/5
Family road trip. Stopped for 1 nite on the way to the beach. Very nice hotel !
- 5/5
The staff was wonderful! Everything was nice and clean!
- 5/5
Check-in and out were quick. Staff friendly. Our room was clean and quiet. Breakfast typical hotel buffet but kept stocked and couple yogurt brand choices and make-your-own pancakes were a fun and tasty option.
- 5/5
Great hotel with helpful staff.
- 4/5
Close to shopping and dining. There are a lot of choices with the free breakfast there.
- 5/5
I went with my family for the weekend and it was very family orientated, it was clean and the breakfast was okay, good for the price.
- 5/5
Nice people, clean and safe place to stay.
- 5/5
Very clean and comfortable
- 5/5
It was next door to yhe furniture mart!
- 4/5
Was not impressed with the breakfast.
- 5/5
Highly Recommend Staying At This Location !! Superb Is Not Enough To Describe The Service & Staff. Five Stars 🌟🌟🌟🌟🌟 Goes To *Little Cathy" Over Housekeeping! She Was Tremendous
- 5/5
Good breakfasr friendly staff
- 5/5
Great location. Clean and around a lot of retail and food.
- 5/5
We chose to stay here because Holladay Inn is always consistent. The rooms are large which we needed having 2 young kids. The beds were comfortable. The condition of the room was great. Saw housekeeping and asked us if we needed anything extra. The continental breakfast was the seller lets be honest, especially with kids. Liked all the breakfast options daily. The coffee was great! I know that can be a big thing in the mornings. The staff at the desk and for the continental were very helpful and friendly. I honestly cant say anything negative about this visit!! They said the sister property would let us use the indoor pool if we wanted.
- 5/5
Visiting family and need a place to crash. Property is clean n comfy.
- 5/5
Great place to stay! Very quiet, convenient location, friendly staff, lots of breakfast items, comfortable bedding, and a Keurig in our room. Also liked the walk-in shower with Dove products. Will definitely stay here again.
- 5/5
Comfortable, clean and quiet.
- 4/5
Staff was very nice and helpful
- 5/5
We have stayed here numerous times in the past 3 years . . . Always very pleased!
- 5/5
Never have I stayed in a nicer hotel. Every single thing missing from all the places I have stayed in was in place here. Even a built in night light in the bathroom.
- 4/5
Staff was amazing, and very accommodating! Very clean, good breakfast.
- 5/5
Comfortable stay