Lakeinn
About Lakeinn
Situated near the beach in Moneta, Lakeinn offers convenient access to Smith Mountain Lake and Booker T. Washington National Monument, both within a 15-minute drive. This motel provides 55 air-conditioned rooms, each equipped with an LCD television, complimentary Wi-Fi, and cable programming. Bathrooms include shower/tub combinations with rainfall showerheads. Guests can also make use of desks, irons, and ironing boards. Housekeeping is provided daily. Nearby attractions include Indian Pointe Marina (3. 9 km) and Bridgewater Marina (5. 6 km). The nearest major airport is Roanoke Regional Airport (ROA), located 45. 6 km away.
Amenities
- 24-hour front desk
- Pet friendly
- Wheelchair accessible
Reviews
The hotel staff is consistently praised for their courtesy and helpfulness, but the property's age and cleanliness are recurring concerns. The hotel offers a budget-friendly option with a convenient location, but the lack of amenities and inconsistent room conditions are frequent complaints.
- Courteous and helpful staff
- Budget-friendly and convenient location
- Inconsistent cleanliness and room conditions
- Lack of amenities and outdated facilities
- 3/5
Good enough to stay in but definitely not a top tier lodging option.
- 3/5
Air conditioning excellent, parking lot did not feel secure, several used boats for sale, men smoking at door, men gathered outside at back building, noises during night, did not feel safe.
- 5/5
n/a
- 2/5
Overall would only stay here if it was last resort to the car in the gas station parking lot, or on a fishing trip with the guys. Wife slept in her sweat pants on top of the bed linens with her travel blanket and hoodie.
- 1/5
Our initial room had lots of hair in the sheets on one of the beds. We replaced them, to find a bedbug hitching a ride. Lots of other bugs around the window, in the shower. We let the front desk know, and were immediately given another room. In this room the sheets were cleaner, and the bathroom wasn’t a disgrace. We did find food in the fridge that had been left there. No breakfast provided, so know that going in but they do serve free coffee and an open package of Chips Ahoy you can dig into. The structure of the building looks cool, cool staircase, but it is aging.
- 2/5
Beds were uncomfortable , all the lights were unplugged from the wall and the highlight no toilet paper in the room at all and the tissue box was empty .
- 3/5
The air conditioning was great and the water was hot
- 3/5
Ok room, very noisy!
- 5/5
front desk are very friendly and helpful.
- 3/5
No hot water when I wanted a bath.
- 4/5
Coffee was average, lighting was good.
- 4/5
Nothing fancy … good enough for the money.
- 1/5
Dirty sheets and towels could see makeup all over them and it felt like sandpaper on your skin. Took the hot water a long time to come on too.
- 1/5
Dirty sheets and towels could see makeup all over them and it felt like sandpaper on your skin. Took the hot water a long time to come on too.
- 3/5
Only had 1 set of towels for 2 people. A lot of cigarette butts on the sidewalk. Quiet with a nice view.
- 3/5
Only had 1 set of towels for 2 people. A lot of cigarette butts on the sidewalk. Quiet with a nice view.
- 5/5
Nice
- 5/5
Nice
- 1/5
First off, I live here locally and I didn’t want to stay here but with the poor weather and my work requiring me to come in I decided to stay where I thought I could get out easily. Let’s start with I made the reservation online and didn’t see an area to ask for a handicap accessible room because I know they have a few rooms upstairs. When my husband went to go check in he asked if there was a handicap room accessible and he was immediately cut off and told we should have selected that online. Instead of just saying our room was already on a ground level. Now let’s get to the room. Because it was going to be down to 16 degrees when we got off he turned on the heat and then went to work so the room would be warm when we returned. We got back to the room at around 10 pm when we got off work and heard a loud noise coming from our room and it was the heater. We walk in and it was colder inside than outside. We tried to mess with it for awhile and still nothing. We tried calling the hotel and there was no answer. Luckily we brought our own blankets because there was none on the bed just 2 flat sheets on each bed and something that looked like a table cloth on the end. Not only that but as someone who came from a big city and has seen some ghetto places this is the most ghetto motel I’ve ever seen. There was no smoke detector. Only one plug that had the lamp plugged into it so we had to chose lights or charging our phones. There was a plug in the bathroom but overnight it literally
- 1/5
First off, I live here locally and I didn’t want to stay here but with the poor weather and my work requiring me to come in I decided to stay where I thought I could get out easily. Let’s start with I made the reservation online and didn’t see an area to ask for a handicap accessible room because I know they have a few rooms upstairs. When my husband went to go check in he asked if there was a handicap room accessible and he was immediately cut off and told we should have selected that online. Instead of just saying our room was already on a ground level. Now let’s get to the room. Because it was going to be down to 16 degrees when we got off he turned on the heat and then went to work so the room would be warm when we returned. We got back to the room at around 10 pm when we got off work and heard a loud noise coming from our room and it was the heater. We walk in and it was colder inside than outside. We tried to mess with it for awhile and still nothing. We tried calling the hotel and there was no answer. Luckily we brought our own blankets because there was none on the bed just 2 flat sheets on each bed and something that looked like a table cloth on the end. Not only that but as someone who came from a big city and has seen some ghetto places this is the most ghetto motel I’ve ever seen. There was no smoke detector. Only one plug that had the lamp plugged into it so we had to chose lights or charging our phones. There was a plug in the bathroom but overnight it literally
- 4/5
Great location and very helpful staff!
- 4/5
Great location and very helpful staff!
- 2/5
Parking lot was not well lit. To much traffic in and out of the parking lot all night.
- 2/5
Parking lot was not well lit. To much traffic in and out of the parking lot all night.
- 1/5
I travel for work and stay in a lot of cheap hotels. I don't expect them to be fancy or nice. I don't like leaving bad reviews because these are small business owners. But this one... Saw roaches. Had bed bug bites. Floor hasn't been cleaned in months. Property is well past 'run down.' Another room behind me was playing video games (loud explosions) until 4:30 am. Hot water took five minutes to come on, had to call Expedia to figure that out. Heater was broken. No blankets. Owner needs to actually take care of this business and make these rooms livable.
- 1/5
I travel for work and stay in a lot of cheap hotels. I don't expect them to be fancy or nice. I don't like leaving bad reviews because these are small business owners. But this one... Saw roaches. Had bed bug bites. Floor hasn't been cleaned in months. Property is well past 'run down.' Another room behind me was playing video games (loud explosions) until 4:30 am. Hot water took five minutes to come on, had to call Expedia to figure that out. Heater was broken. No blankets. Owner needs to actually take care of this business and make these rooms livable.
- 1/5
No fitted sheet on mattress, just a flat queen sheet. Was sleeping on mattress by morning, No coffee machine. Just two towels for two guest for two night stay. Security lock on door was hanging off by one screw. Slight smell in room. Moved out after one night. Beware.
- 1/5
No fitted sheet on mattress, just a flat queen sheet. Was sleeping on mattress by morning, No coffee machine. Just two towels for two guest for two night stay. Security lock on door was hanging off by one screw. Slight smell in room. Moved out after one night. Beware.
- 4/5
Very old facility. Clean but we were the only tenants that night
- 4/5
Very old facility. Clean but we were the only tenants that night
- 3/5
Up front person was very nice. Would I stay there again??
- 3/5
Up front person was very nice. Would I stay there again??
- 1/5
This place was disgusting. The room had a peculiar odor and the bedding was stained. The tv was broken. There were no light bulbs in the lamps, leaving a single light for the whole room. The floor was sticky. The smoke detector had a plastic bag covering it. The room on either side was occupied by long term residents and we could hear both televisions thru the wall. My dog didn't even want to enter the room. I returned the keys and requested a refund, which i was given after asking multiple times. I later discovered that 10 minutes after I left, they charged me for the room again. I am now having to dispute the charge with my bank. I sucked it up and drove to Roanoke. I wouldn't recommend this place to anyone.
- 1/5
This place was disgusting. The room had a peculiar odor and the bedding was stained. The tv was broken. There were no light bulbs in the lamps, leaving a single light for the whole room. The floor was sticky. The smoke detector had a plastic bag covering it. The room on either side was occupied by long term residents and we could hear both televisions thru the wall. My dog didn't even want to enter the room. I returned the keys and requested a refund, which i was given after asking multiple times. I later discovered that 10 minutes after I left, they charged me for the room again. I am now having to dispute the charge with my bank. I sucked it up and drove to Roanoke. I wouldn't recommend this place to anyone.
- 3/5
Nice. Stayed a couple days.
- 3/5
Nice. Stayed a couple days.
- 3/5
Great Parking
- 3/5
Great Parking
- 5/5
The room was clean. The location was great only a short drive to my friend house..
- 5/5
The room was clean. The location was great only a short drive to my friend house..
- 3/5
Someone tried to come in the door around 9 am without knocking. I told the morning manager and he said it was probably the cleaning crew. Not cool.
- 3/5
Someone tried to come in the door around 9 am without knocking. I told the morning manager and he said it was probably the cleaning crew. Not cool.
- 5/5
Very helpful staff. Comfortable room.
- 5/5
Very helpful staff. Comfortable room.
- 4/5
Shops close by. AC was great.Rooms need updating
- 4/5
Shops close by. AC was great.Rooms need updating
- 5/5
Very friendly staff. Let us choose our room next to our friends who has checks in earlier. Great price and location.
- 5/5
Very friendly staff. Let us choose our room next to our friends who has checks in earlier. Great price and location.
- 4/5
Good
- 4/5
Good
- 3/5
Lack of AC, dirty ceiling tiles, no security lock on exterior door to rooms. Friendly staff.
- 3/5
Lack of AC, dirty ceiling tiles, no security lock on exterior door to rooms. Friendly staff.
- 4/5
Room was clean ..new TV..furniture maybe a bit dated but in decent shape..there was an old mattress and some furniture by the outside stairs. Odd thing was no trash can in the room! Service was great though and friendly! Close to restaurants. Be aware its a 2 story building and there is no elevator!
- 4/5
Room was clean ..new TV..furniture maybe a bit dated but in decent shape..there was an old mattress and some furniture by the outside stairs. Odd thing was no trash can in the room! Service was great though and friendly! Close to restaurants. Be aware its a 2 story building and there is no elevator!
- 3/5
Room we booked was not what we got! Not enough towels, the bed appeared to be dirty and the sheet was torn we had to request that the bed be looked at by management and that it be changed of which they did! Only 3 pillows for one bed and an ancient microwave the control was a dial tiny.
- 3/5
Room we booked was not what we got! Not enough towels, the bed appeared to be dirty and the sheet was torn we had to request that the bed be looked at by management and that it be changed of which they did! Only 3 pillows for one bed and an ancient microwave the control was a dial tiny.
- 4/5
The staff was very friendly. It was the best hot shower at a hotel. It’s not fancy but it was clean. We would stay there again.
- 4/5
The staff was very friendly. It was the best hot shower at a hotel. It’s not fancy but it was clean. We would stay there again.
- 2/5
The rooms need repairs
- 2/5
The rooms need repairs
- 1/5
People are living in this hotel full time, they guy was listening loud music until 11:30 and and his alarm went on 5 times at 6am. We could hear every step from other room.
- 1/5
People are living in this hotel full time, they guy was listening loud music until 11:30 and and his alarm went on 5 times at 6am. We could hear every step from other room.
- 5/5
Owners very responsive to guests needs.
- 5/5
Owners very responsive to guests needs.
- 4/5
Employees were very nice.
- 4/5
Employees were very nice.
- 5/5
Good value for the $.
- 5/5
Good value for the $.
- 4/5
The employee at the front desk was very nice and hospitable . Its close to the lake and good restaurants . So for the price it was a bit unkept as expected just could use a bit more fixing up and cleaning . Other than that cheap motel close to great fishing .
- 4/5
The employee at the front desk was very nice and hospitable . Its close to the lake and good restaurants . So for the price it was a bit unkept as expected just could use a bit more fixing up and cleaning . Other than that cheap motel close to great fishing .
- 2/5
The room I reseerved was a king bed, I was given a key to a full bed room. When I let the service desk guy know he tried to convince me that it was a king bed. The dead bolt couldn't lock and I refused to stay in a room where I couldn't lock the door. He said it would be safe because I had the only key and setting the swing gaurd would secure it. He also said that that was how dead bolts worked, that you could open them from the inside without turning the dead bolt to unlock. He moved me to a king room and went to get a key programmed for me, then returned saying the room had been booked that morning and they would be checking in later yhat afternoon. Three rooms after that with two more dead bolts that wouldn't lock I was given a queen room that would actually lock. No apology was given for not having the room I actually booked.
- 2/5
The room I reseerved was a king bed, I was given a key to a full bed room. When I let the service desk guy know he tried to convince me that it was a king bed. The dead bolt couldn't lock and I refused to stay in a room where I couldn't lock the door. He said it would be safe because I had the only key and setting the swing gaurd would secure it. He also said that that was how dead bolts worked, that you could open them from the inside without turning the dead bolt to unlock. He moved me to a king room and went to get a key programmed for me, then returned saying the room had been booked that morning and they would be checking in later yhat afternoon. Three rooms after that with two more dead bolts that wouldn't lock I was given a queen room that would actually lock. No apology was given for not having the room I actually booked.
- 2/5
No ice machine and room had no coffee machine
- 2/5
No ice machine and room had no coffee machine
- 4/5
This property was very conveniently located and the staff was very friendly and helpful. I was greeted using my first name every morning and evening. I was house hunting in the area and they would check on my progress. I felt safe it was quiet and pleasant.
- 4/5
This property was very conveniently located and the staff was very friendly and helpful. I was greeted using my first name every morning and evening. I was house hunting in the area and they would check on my progress. I felt safe it was quiet and pleasant.
- 5/5
The room was very clean, and the staff were helpful and kind. I couldn't have asked for more.
- 5/5
The room was very clean, and the staff were helpful and kind. I couldn't have asked for more.
- 4/5
Easy check in and out. Polite and friendly staff. No amenities
- 4/5
Easy check in and out. Polite and friendly staff. No amenities
- 5/5
The staff/owners were very friendly. They showed us to our room to make sure it was acceptable. The room was very spacious and clean.
- 5/5
The staff/owners were very friendly. They showed us to our room to make sure it was acceptable. The room was very spacious and clean.
- 4/5
It's a decent place to stay. Rooms are clean. Place is convenient to stores and restaurants.
- 4/5
It's a decent place to stay. Rooms are clean. Place is convenient to stores and restaurants.
- 1/5
The sheets were dirty, human tufs of hair as well as spots of previously washed dirty spots. Holes in blankets as well. When I asked on the second night of the two day stay, to have my sheets replaced with a non dirty clean set at the minimum, they were even worse, more previous dirt stains, spots. When confronted with this, the fellow at customer service just repeated "I don't understand how it could be bad, they changed sheets. That's the best room we have! We updated floors and everything!" Apparently the man didn't understand that no one likes to sleep in dirty, stained, sheets. Absolutely abysmal. Find an air bnb. I will be seeking a refunds.
- 1/5
The sheets were dirty, human tufs of hair as well as spots of previously washed dirty spots. Holes in blankets as well. When I asked on the second night of the two day stay, to have my sheets replaced with a non dirty clean set at the minimum, they were even worse, more previous dirt stains, spots. When confronted with this, the fellow at customer service just repeated "I don't understand how it could be bad, they changed sheets. That's the best room we have! We updated floors and everything!" Apparently the man didn't understand that no one likes to sleep in dirty, stained, sheets. Absolutely abysmal. Find an air bnb. I will be seeking a refunds.
- 2/5
I’ve stayed here twice renting 3 rooms each time. Last year 2024 no ac in the one room. This year spring 2025 two rooms no hot water. And check in was very confusing this time. Needs some major TLC. Are next trip we’ve already found another place for are stay.
- 2/5
I’ve stayed here twice renting 3 rooms each time. Last year 2024 no ac in the one room. This year spring 2025 two rooms no hot water. And check in was very confusing this time. Needs some major TLC. Are next trip we’ve already found another place for are stay.
- 3/5
The people who run this place seem very nice, but the property itself is the textbook definition of a "basic motel." You park right outside your room, which is good, but the room is spartan. No coffee in the room. No toiletries. And, in the case of my room, a light switch in the bathroom vanity area that had to be toggled just right to come on and a smoke alarm that began beeping every 45 seconds or so. Staff eventually (after two requests) came to the room and removed the battery. But it began beeping again the following morning.
- 3/5
The people who run this place seem very nice, but the property itself is the textbook definition of a "basic motel." You park right outside your room, which is good, but the room is spartan. No coffee in the room. No toiletries. And, in the case of my room, a light switch in the bathroom vanity area that had to be toggled just right to come on and a smoke alarm that began beeping every 45 seconds or so. Staff eventually (after two requests) came to the room and removed the battery. But it began beeping again the following morning.
- 5/5
Friendly owner, great stay for families!
- 5/5
Friendly owner, great stay for families!
- 1/5
Hotel was dirty in poor condition and looked like they should’ve been charging by the hour. Definitely a place for a lot lizards.
- 1/5
Hotel was dirty in poor condition and looked like they should’ve been charging by the hour. Definitely a place for a lot lizards.
- 2/5
Once we arrived to our room a staff member ran in front of us and said let me check your room to make sure it’s ok. Once he allowed us in it was v
- 2/5
Once we arrived to our room a staff member ran in front of us and said let me check your room to make sure it’s ok. Once he allowed us in it was v
- 5/5
the staff is extremely welcoming, if you need anything you only have to ask, they are happy to accommodate. the property is a handful of minutes from the lake and is located right next to anything convenient you may need.
- 5/5
the staff is extremely welcoming, if you need anything you only have to ask, they are happy to accommodate. the property is a handful of minutes from the lake and is located right next to anything convenient you may need.
- 1/5
Bedding hadn’t been washed in either bed, dirt, crumbs and stains on sheets and covers.
- 1/5
Bedding hadn’t been washed in either bed, dirt, crumbs and stains on sheets and covers.
- 5/5
Very Freindly and accommodating, room was clean and no loud noises during our stay. This is not a 5 star hotel with all the amenities but they treatt my wife and I great.
- 5/5
Very Freindly and accommodating, room was clean and no loud noises during our stay. This is not a 5 star hotel with all the amenities but they treatt my wife and I great.
- 5/5
Very clean and comfortable. Shower could use a little thicker shower curtain to keep water off the floor. Def worth the money over 4th of July
- 5/5
Very clean and comfortable. Shower could use a little thicker shower curtain to keep water off the floor. Def worth the money over 4th of July
- 3/5
missing light fixture covers. in room coffee maker, but no supplies. checked in at 6pm, but the rooms were still being cleaned...had to request a new room
- 3/5
missing light fixture covers. in room coffee maker, but no supplies. checked in at 6pm, but the rooms were still being cleaned...had to request a new room
- 3/5
Vanity light didn’t work. Heat lamp bulb missing in bathroom. Refrigerator unplugged - had to move furniture to plug it in. Coffee maker but no coffee or cups in room. Two coffee makers in lobby, but again no coffee.
- 3/5
Vanity light didn’t work. Heat lamp bulb missing in bathroom. Refrigerator unplugged - had to move furniture to plug it in. Coffee maker but no coffee or cups in room. Two coffee makers in lobby, but again no coffee.
- 5/5
Staff are super friendly. Rooms are comfortable and clean.
- 5/5
Staff are super friendly. Rooms are comfortable and clean.
- 1/5
For a one night stop hotel was difficult to get to. There would be no reason for a longer stay. Check in staff was very charming, friendly and helpful (would do wonderfully in a better location). Staff needs to pay much more attention to cleaning. Would not stay again. The reason for being there was that the better located hotels were either full or way too expensive for what they are (graduation of 2 schools in the area caused room needs).
- 1/5
For a one night stop hotel was difficult to get to. There would be no reason for a longer stay. Check in staff was very charming, friendly and helpful (would do wonderfully in a better location). Staff needs to pay much more attention to cleaning. Would not stay again. The reason for being there was that the better located hotels were either full or way too expensive for what they are (graduation of 2 schools in the area caused room needs).
- 4/5
The facilities were clean and in condition as you would exect for the price point. Staff were friendly and helpful.
- 4/5
The facilities were clean and in condition as you would exect for the price point. Staff were friendly and helpful.
- 5/5
Grate place
- 5/5
Grate place
- 5/5
Clean and comfortable with friendly and helpful staff!
- 5/5
Clean and comfortable with friendly and helpful staff!
- 4/5
Its a motel. Great staff! Dont expect to be blown away but we had a fine stay. Staff really made me feel comfortable and like they cared
- 4/5
Its a motel. Great staff! Dont expect to be blown away but we had a fine stay. Staff really made me feel comfortable and like they cared
- 4/5
Everything was great minus they had no rags or a way to wipe your face. The remote didn’t work, you had to change channels on the direct tv box but overall it was a great stay!
- 4/5
Everything was great minus they had no rags or a way to wipe your face. The remote didn’t work, you had to change channels on the direct tv box but overall it was a great stay!
- 1/5
Can I submit pictures
- 1/5
Can I submit pictures
- 2/5
Run down
- 2/5
Run down
- 5/5
Enjoyed our stay
- 5/5
Enjoyed our stay
- 5/5
Staff was available for any questions and very friendly and accommodating.
- 5/5
Staff was available for any questions and very friendly and accommodating.
- 2/5
Old motel that needs more upgrades. Heating/AC not working properly. No on site management to resolve issues. Housekeeping staff overworked, not able to get all rooms cleaned daily.
- 2/5
Old motel that needs more upgrades. Heating/AC not working properly. No on site management to resolve issues. Housekeeping staff overworked, not able to get all rooms cleaned daily.
- 2/5
It was not clean, the toilet was clearly used, the window had no lock, acceptable mattress
- 2/5
It was not clean, the toilet was clearly used, the window had no lock, acceptable mattress
- 5/5
- 5/5
- 4/5
The property was clean even in the corners. Nice fridge and microwave. The only issue was bed was way too firm. Had good coffee in the morning. It was good experience.
- 4/5
The property was clean even in the corners. Nice fridge and microwave. The only issue was bed was way too firm. Had good coffee in the morning. It was good experience.
- 5/5
Great place!
- 5/5
Great place!
- 4/5
Everything was good except the commode in my room was not clean.
- 4/5
Everything was good except the commode in my room was not clean.
- 5/5
This was a good, basic motel. I liked that you could drive right up to the door. The staff was very friendly and check it was very quick. You can see that they are updating as they go, but the room was very clean. I would stay there again if I was passing through the area.
- 5/5
This was a good, basic motel. I liked that you could drive right up to the door. The staff was very friendly and check it was very quick. You can see that they are updating as they go, but the room was very clean. I would stay there again if I was passing through the area.
- 5/5
every weas excellent
- 5/5
every weas excellent
- 5/5
The price is very affordable. My3rd time here this summer and I'll be back. Thanks for the hospitality!
- 5/5
The price is very affordable. My3rd time here this summer and I'll be back. Thanks for the hospitality!
- 4/5
Jay did a great job—very knowledgeable and helpful.
- 4/5
Jay did a great job—very knowledgeable and helpful.
- 4/5
Stay was for a half day fishing trip about 10 minutes from the lake
- 4/5
Stay was for a half day fishing trip about 10 minutes from the lake
- 4/5
- 4/5
- 5/5
- 5/5
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
We felt very welcome and protected. It's an older motel with remodeled rooms. They had free coffee and snacks each morning in the lobby. We were provided with plenty towels and even some fancy lavender hand soap for the bathroom. The guys running the Inn were super nice! If we ever come back to SML, this is where we will stay! If you're looking for a cheap rate, this is the place! Thank you to Lake Inn for making our little vacay so special ✌️💖🌞
- 4/5
I go to SML to visit my mom. Lake is close and accomodating, they are doing a good job refurbing the Inn. All I need is Basic and this is fine. see you soon.
- 5/5
This place gets so many bad reviews, well let me tell you, we stayed there 2 nights with our 120 pound dog, they had a bed for him as well as us. The Bathroom was way bigger than expected,the room was very clean. I will definitely stay here again.
- 3/5
Overall, the people are friendly and trying to do a good job. It worked for one night.
- 4/5
The room we settled on was much better in the end. I would recommend the cleaning staff do a better job at dusting the blinds, vacuuming the dead flies out of the window sills, dusting the cobwebs from the ceilings and walls, etc. my husband looked under the bed at one point because we were missing a kids shoe and he said it looked like it hadn’t been cleaned under there ever……. Overall, we only stayed there at night times to have a place to put our heads while we visited my parents. For $90 a night, I’d stay there again. It was quite, had hot running water for a shower, shower was clean, air conditioning worked great, and staff was friendly.
- 5/5
Awesome customer service
- 5/5
This place is a great stay and very affordable. Clean basic rooms, but the staff was so nice. Its close to the lake and right down the road from groceries and fast food. Walking in the front door you see a big classic stair case.
- 5/5
Lake Inn is located very conveniently in Moneta. The staff were very friendly and helpful, our room was clean and as described. The lobby was very welcoming with snacks and coffee for travelers. We'll definitely stay here again when visiting the area.
- 3/5
The staff was courteous and kind. They are working hard to clean it up
- 5/5
Under new ownership.The owner was fantastic he went out of his way to make sure we liked our room and had everything we needed
- 1/5
The hotel rooms are very dirty and floor trim is missing, uneven paint in rooms, stained toilet seats. We didnt even complete our two night stay. Pictures were already submitted via chat.
- 4/5
Hotel was adequate but no breakfast and minimally staffed. Rooms were OK but somewhat run down. No cups or tissues in room. Faucet for the sink area was very loose. It took about 5 minutes for the hot water to reach the shower/sink faucets. But the room was pretty quiet overall.
- 1/5
Check-in: waited 10 minutes for someone to show up at the desk. Once checked in, the desk person had to go to our room first to make sure it was "OK". The room was OK, but had a dirty bathroom sink and coffee grounds on the floor. Coffee maker, but no coffee to make. No cups, no glasses. 1 face cloth for 2 people. Beds and pillows uncomfortable. Left after our 1st night. Happy to say that Hotels.com got our 2nd night cancelled with a refund.
- 4/5
Great room and great hospitality from the front desk. Only thing missing was breakfast or at least some coffee for the next day.
- 2/5
Fire detector hanging from ceiling by wires. Hairs in bathtub. Queen size beds different heights and comfort.
- 3/5
This place was exactly what we needed for the night. No frills, no fuss. We slept well and felt safe.
- 3/5
OK this time. Long time to get hot water for shower. satelite TV was bad, maybe the rain. Could not watch Gutfeld! so I was not happy. overlall for the price its OK.
- 1/5
It looked like the place was built, probably in the 40s or 50s. And maybe got updated in the 90s and it needs updating again. Everything about the hotel is old.
- 5/5
Great service. Thanks Jay!
- 4/5
- 4/5
Everything I needed for my stay was provided
- 5/5
Love the fact it is reasonably priced and close to the lake
- 5/5
The property was amazing, rooms were extremely spacious, staff was wonderful, this will be our new half way point visit spot from now on
- 3/5
The staff was very nice and helpful. The location was convenient. You could tell it was remodeled. It was about what you would expect for $90 nowadays. It definitely could have been cleaner. You could tell it was not cleaned between people and not in a long time.
- 2/5
The door wouldn't lock, sheets were dirty, room was dirty.