Holiday Inn Express & Suites Hardeeville - Hilton Head by IHG

Pleasant staff & clean room

Clean. Easy on easy off I-95.

Great place to stop after traveling, staff member Alyssa was great, food was wonderful for breakfast, and beds were comfy! Thank you!

Very good

As I was checking in the staff stopped and assisted another guest when she should have completed my check in process.

Exceptional

Very clean and nicely pet friendly.

Not the worst room but in my opinion Should be cleaner .to the Holiday Inn Standard.

Old property showing its age. My “suite” had water damaged walls in the bathroom and dirty carpet. Payed more for a suite, which had nothing extra except a fold up loveseat jammed into a corner. Staff was friendly and helpful. Breakfast had heated food, which was okay. Bed was comfortable but just a couple of feet from the HVAC unit, which interfered with my sleep. I would seek an alternative if I were staying in the area again.

Hotel was

Room felt crowded and old in style. Bathtub was cracked and the beds were awful. We could feel the springs from the mattress. The hot tub was colder than bath water and the entire pool area felt unsafe. The doors were rusty inside the pool area, no poll towels and the smell as you entered the front door to the lobby smelled like dead fish. I heard another guest tell the front desk it smelled bad in the entrance where the luggage carts were at like a wet dog. The entrance to the motel is not well marked it sits behind a gas station/convenience store and the parking was limited. Would not stay here again

The other guests in this hotel were disrespectful of other guests. They did not follow quiet hours, slamming, banging, screaming, loud laughter until approximately 3:45am.

The painting that made the meal / reception area unusable on Friday afternoon. The clonking feeling when the elevator stopped at the 1st floor.

Staff was cheerful and helpful. The painting that made the meal / reception area unusable on Friday afternoon. The clonking feeling when the elevator stopped at the 1st floor.

Exceptional

Nice place clean felt safe nice pool and hot tub was perfect after a long ride

Excellent customer service

Superb

Excellent

Excellent

Bathroom could use an update. Staff was very nice and tried to be helpful.

Gym/Pool/Hot Tub was all not in service and nothing was mentioned when booking! After speaking with Manager situation was taken care of.

Indoor pool was closed. Room was dirty. Shower looked like it was growing mold in the corners. Shower head had no pressure. Not enough towels in the room for my family. Pull out couch was disgusting and probably never vaccumed.

Friendly and very helpful staff

Everything was good, but can be much better, considering room for getting more better.

Breakfast was great. Did not use the exercise equipment.

Breakfast was nothing great. Frozen omelets fake scrambled eggs..your usual.hotel free breakfast. Not the worst. Booked this hotel for 6 days because of the pool.for the kids, thats all they wanted to do along with alot of other kids that were staying there.They will not let u know that unless u ask and they will say it will be open for your stay. Spoke to an employee who told me its been doown for months.?? For what looks perfectly fine water in it?? Months really? Gym totally shut down as well so 0 stars for amenities. Go down the road to the other Holiday inn about 15min.

Location is very convenient, near highway and good breakfast. We stayed here 3 years ago and it was much cleaner. This time the floors were dirty and bathrooms could be cleaned better.

Location is very convenient, near highway and good breakfast. We stayed here 3 years ago and it was much cleaner. This time the floors were dirty and bathrooms could be cleaned better.

Bed super comfortable

Bugs in the bedding, the rom was dirty and the shower was gross. By far, the worst hotel I've stayed in.

Love this hotel! This is our pit stop when heading to Florida from Ohio every year. Always clean, staff is so friendly and it's located right off of I-95.

Exceptional

Staff was very friendly. Comfortable beds!

elevator was broken

breakfast elevator was broken

Clean spacious room, very nice hot breakfast selection, and all the staff I talked with were very nice. Would stay again if I’m ever back in the area.

Clean spacious room, very nice hot breakfast selection, and all the staff I talked with were very nice. Would stay again if I’m ever back in the area.

I reserved 4 rooms for 8 of us traveling together. The hotel had a good review on Expedia. When we arrived there was no one at the front desk and another guest informed us the elevator was not operating. After several minutes the clerk came out and said she did not have 4 rooms on the ground floor, so someone would have to climb the stairs with their luggage. As a group of senior citizens, this was ridiculous. Because we had to prepay, we had no option but to stay. Would not choose this hotel again.

I reserved 4 rooms for 8 of us traveling together. The hotel had a good review on Expedia. When we arrived there was no one at the front desk and another guest informed us the elevator was not operating. After several minutes the clerk came out and said she did not have 4 rooms on the ground floor, so someone would have to climb the stairs with their luggage. As a group of senior citizens, this was ridiculous. Because we had to prepay, we had no option but to stay. Would not choose this hotel again.

Good location The elevator went out on Saturday so I had to use the stairs. I’m handicap so it was very inconvenient as my room was on 3rd floor. I spoke with the manager Ebony Harley and since I used you as the third party so I had to reach out to you all. I spoke to Genevebe Y. on Wednesday and she was very nice. She said she would reach out to the property and call me back with a resolution. I haven’t heard back yet.

Good location The elevator went out on Saturday so I had to use the stairs. I’m handicap so it was very inconvenient as my room was on 3rd floor. I spoke with the manager Ebony Harley and since I used you as the third party so I had to reach out to you all. I spoke to Genevebe Y. on Wednesday and she was very nice. She said she would reach out to the property and call me back with a resolution. I haven’t heard back yet.

Room was fine. However the overall place is in need of serious repair and maintenance. Hottub broken, elevator broken, bugs in hallway across from pool room which has an outside door rusted completely through. I assume making easy access for both bugs and vermon. Not up to Holiday Inn standards. Will not stay again. On the upside the staff was very couteous and kind and our room was clean and comfortable.

Room was fine. However the overall place is in need of serious repair and maintenance. Hottub broken, elevator broken, bugs in hallway across from pool room which has an outside door rusted completely through. I assume making easy access for both bugs and vermon. Not up to Holiday Inn standards. Will not stay again. On the upside the staff was very couteous and kind and our room was clean and comfortable.

Stuff was very nice and accommodating

Stuff was very nice and accommodating

The room and property were very clean.

The room and property were very clean.

cockroachs in room -never had that before Bathroom floor filthy and kleneex on floor in bedroom along with childs toy refrigerator stopped working during night spoiling the food we put in. NEVER stay here!!!!!

cockroachs in room -never had that before Bathroom floor filthy and kleneex on floor in bedroom along with childs toy refrigerator stopped working during night spoiling the food we put in. NEVER stay here!!!!!

The worst Holiday Inn Express I have ever stayed in. We were in room 224, and while it was freezing outside, our heater did not work. Set it to 72, it blew cold air all night. The elevator is broken and slams into the ground when going down. Breakfast: the juice machine was broken, so no juice. How it got such a high rating, I don't understand. The last Holiday Inn Express we stayed in was great...not this one.

The worst Holiday Inn Express I have ever stayed in. We were in room 224, and while it was freezing outside, our heater did not work. Set it to 72, it blew cold air all night. The elevator is broken and slams into the ground when going down. Breakfast: the juice machine was broken, so no juice. How it got such a high rating, I don't understand. The last Holiday Inn Express we stayed in was great...not this one.

Exceptional

Exceptional

Clean & friendly Nothing really

Clean & friendly Nothing really

Elevator was not working properly.

Elevator was not working properly.

Very Clean. Nice bed.

Very Clean. Nice bed.

Superb

Friendly and helpful staff!

Friendly and helpful staff!

The breakfast was not edible in the hotel was super nasty There was mold in the tub. Everything was dusty in the hotels cleanliness was an all time failure.

Breakfast was great

7 am is too late to start breakfast as frequent travelers we hit the road early

The room had a unpleasant smell.

Breakfast was ok for the price except premade cheese omelette was very dry. Bathroom could have been cleaner but passable. Lots of dust on baseboard molding. Room lighting was lacking. Elevator made a loud bang and jolt when arriving on first floor. There was a notice posted.

Breakfast was ok for the price except premade cheese omelette was very dry. Bathroom could have been cleaner but passable. Lots of dust on baseboard molding. Room lighting was lacking. Elevator made a loud bang and jolt when arriving on first floor. There was a notice posted.

Could not have been a better experience for the price. Highly recommend.

Just a terrible hotel.

Just a terrible hotel.

The parking lot is not setup well for numerous large trucks/campers, no roundabout to turn. Our room had a 1-2” gap between the next room so we heard the people next to us as if they were in the same room. Needs cleaning under/behind bed frames.

Good breakfast

Good breakfast

It’s a comfortable but basic hotel. The kitchenette doesn’t offer a single utensil, no plates, no pots or pans. The room was clean but the building could be better soundproof. Every conversation, cough, or bathroom flush from neighboring guests could be heard clearly.

It’s a comfortable but basic hotel. The kitchenette doesn’t offer a single utensil, no plates, no pots or pans. The room was clean but the building could be better soundproof. Every conversation, cough, or bathroom flush from neighboring guests could be heard clearly.

Clean room, staff

Clean room, staff

It was convenient location for one night stay The front desk clerk was very rude and unhelpful. The elevator was in disrepair. The carpet in our room was filthy.

So fast and comfortable

So fast and comfortable

Uncarpeted handicap room floors very dirty. Had to wipe bottom of feet before getting in bed. Smelled dirty. Looked under bed when dropped something. Got a shock. It has not been swept or washed in years. That why it smells.

Uncarpeted handicap room floors very dirty. Had to wipe bottom of feet before getting in bed. Smelled dirty. Looked under bed when dropped something. Got a shock. It has not been swept or washed in years. That why it smells.

Pubic hair all around bathroom floor. Dirty tub. Weird smell to the room

Pubic hair all around bathroom floor. Dirty tub. Weird smell to the room

We have stayed in many hotels in this area but this may be our new go-to. We were very comfortable. Staff was super friendly, our toddler loved the indoor pool, and was pet friendly. There was a wonderful young man taking care of the breakfast buffet and he was so friendly and helpful really made our morning even better. The food was also better than most other continental breakfast we’ve had.

We have stayed in many hotels in this area but this may be our new go-to. We were very comfortable. Staff was super friendly, our toddler loved the indoor pool, and was pet friendly. There was a wonderful young man taking care of the breakfast buffet and he was so friendly and helpful really made our morning even better. The food was also better than most other continental breakfast we’ve had.

Staff was super curious. I was disappointed in the gym and the pool. The gym has three machines (including a treadmill that is missing a safety key so it didn't work) and no free weights and the TVs weren't working. The pool was fine, but small except there were no clean towels on both days we went down to swim.

Staff was super curious. I was disappointed in the gym and the pool. The gym has three machines (including a treadmill that is missing a safety key so it didn't work) and no free weights and the TVs weren't working. The pool was fine, but small except there were no clean towels on both days we went down to swim.

Decent size room with nice beds. Breakfast had multiple options & we liked the stay here.

Decent size room with nice beds. Breakfast had multiple options & we liked the stay here.

the personnel at the hotel were very friendly. the bed was comfortable and the AC was working. however, the room was not very clean. the refrigerator was very loud so i unplugged it, and it was filthy behind, which triggered me to be much more observant than usual, and many details in the room just were not up to par, however i did not complain. morning breakfast was fine. i do not eat any cooked foods at hotels, so the bagel, juice, fresh fruit were fine. coffee was fresh blended and very good. i would stay again while traveling.

the personnel at the hotel were very friendly. the bed was comfortable and the AC was working. however, the room was not very clean. the refrigerator was very loud so i unplugged it, and it was filthy behind, which triggered me to be much more observant than usual, and many details in the room just were not up to par, however i did not complain. morning breakfast was fine. i do not eat any cooked foods at hotels, so the bagel, juice, fresh fruit were fine. coffee was fresh blended and very good. i would stay again while traveling.

Friendly Staff and spotless rooms.

Friendly Staff and spotless rooms.

Breakfast had a good variety. Staff was very nice and friendly. Bed was comfy and room was neat and clean.

Breakfast had a good variety. Staff was very nice and friendly. Bed was comfy and room was neat and clean.

Nice large and clean room. The free breakfast buffet was excellent.

Nice large and clean room. The free breakfast buffet was excellent.

Elevator was not in the best condition, and made a lot of noise when going down

The front end clerk was very courteous and accommodating. She noticed my husband's cane and asked if we would prefer to have a room on the first floor which we did and she changed it seamlessly

The front end clerk was very courteous and accommodating. She noticed my husband's cane and asked if we would prefer to have a room on the first floor which we did and she changed it seamlessly

Yes, courteous staff.

Yes, courteous staff.

Pool and Hot Tub closed due to renovations. We were not notified in advance. Also, the elevator had mechanical issues during the stay.

Pool and Hot Tub closed due to renovations. We were not notified in advance. Also, the elevator had mechanical issues during the stay.

Awesome hotel with lovely staff and great breakfast options. Great stop after a long drive

Awesome hotel with lovely staff and great breakfast options. Great stop after a long drive

The people checking in we were very nice women! Professional and funny they made me feel welcome. Price was very good. Room was good. A lot of options at breakfast. And the person taking care of that breakfast was very professional.

The people checking in we were very nice women! Professional and funny they made me feel welcome. Price was very good. Room was good. A lot of options at breakfast. And the person taking care of that breakfast was very professional.

The only issue was the TV guide, which was extremely limited.

They were sealcoating the parking lot so very little parking .

Front desk staff could

Front desk staff could

When I walked in it didn't smell like they were trying to cover up a dead body smell by spraying some nasty ass cheap 1980s canned potpourri. N/A

Nice hotel

Nice hotel

This hotel is great definitely will go back

The breakfast was probably the best part of the stay. Good variety of food and staff attentiveness. When we first drove up to the hotel we were put off by the area it was in but other guests showed up and we decided to stay. Our room was okay but they need to do a better job cleaning the rooms. The elevator needs to be fixed as it lands hard with noise as it stops at ground floor. This was certainly not what we were expecting for a Holiday Inn.

The breakfast was probably the best part of the stay. Good variety of food and staff attentiveness. When we first drove up to the hotel we were put off by the area it was in but other guests showed up and we decided to stay. Our room was okay but they need to do a better job cleaning the rooms. The elevator needs to be fixed as it lands hard with noise as it stops at ground floor. This was certainly not what we were expecting for a Holiday Inn.

The hotel needs a complete renovation. It’s dirty, drapery has stains and holes, furniture has scratches. A complete dump

The hotel needs a complete renovation. It’s dirty, drapery has stains and holes, furniture has scratches. A complete dump

Everything was grest,

Everything was grest,

Bed sheets were dirty, hair in the shower, contacts on the floor, it was just over all dirty.

Bed sheets were dirty, hair in the shower, contacts on the floor, it was just over all dirty.

I loved it

I loved it

The first room assigned to us was not cleaned. We than waited 10 minutes for someone to come to the desk so we could get a different room. New room was clean and bed was comfortable but I will probably not go back due to the attitude of the front desk person.

The first room assigned to us was not cleaned. We than waited 10 minutes for someone to come to the desk so we could get a different room. New room was clean and bed was comfortable but I will probably not go back due to the attitude of the front desk person.

The room we had was a 2 Queen Suite, it was spacious and clean. The beds and pillows were comfortable.

The room we had was a 2 Queen Suite, it was spacious and clean. The beds and pillows were comfortable.

All was cool! Staff is wonderful!!!!

All was cool! Staff is wonderful!!!!

Average hotel at best, aging property behind a gas station and not the cleanest.

Average hotel at best, aging property behind a gas station and not the cleanest.

Decent..clean.

Decent..clean.

Fair

Fair

Very accommodating staff

Very accommodating staff

The room was cool (thank goodness -- when the air temp outside is over 100 degrees) and clean! The staff is very friendly, helpful and accommodating. Thank you for a nice stay again. (We are repeat customers!)

The room was cool (thank goodness -- when the air temp outside is over 100 degrees) and clean! The staff is very friendly, helpful and accommodating. Thank you for a nice stay again. (We are repeat customers!)

The whole place sucked from the staff to the coffee

The whole place sucked from the staff to the coffee

Pool was disgusting and hot tub don't work and was nasty and badly maintained

Pool was disgusting and hot tub don't work and was nasty and badly maintained

Hallway looked as if it hadn’t been cleaned in a week. The filters and vent in a/c unit were totally clogged with dust and debris. The room just felt dirty and old. If any hotel needed a remodel, it is this one. Not worth the price or the 3 star rating.

Hallway looked as if it hadn’t been cleaned in a week. The filters and vent in a/c unit were totally clogged with dust and debris. The room just felt dirty and old. If any hotel needed a remodel, it is this one. Not worth the price or the 3 star rating.

Excellent

Excellent

Stay was ok. Person staying next to us was extremely loud. Walls very thin. Space from the end of the door to the ground was big - someone could easily take a peek underneath the doors.

Stay was ok. Person staying next to us was extremely loud. Walls very thin. Space from the end of the door to the ground was big - someone could easily take a peek underneath the doors.

DO NOT BOOK THROUGH EXPEDIA!!!

DO NOT BOOK THROUGH EXPEDIA!!!

The customer service was well beyond the normal

The customer service was well beyond the normal

Easy to get too... nice place to rest and unwind if you are traveling

Easy to get too... nice place to rest and unwind if you are traveling

Room was good for our dog and grounds worked well

Room was good for our dog and grounds worked well

I had a very quiet & comfortable stay. It was convenient.

I had a very quiet & comfortable stay. It was convenient.

The bed was comfortable but the room was too hot for me. Thermostat adjustment did nothing to cool the room down. The shower had no water pressure so getting soap lather off your skin was frustrating.

The bed was comfortable but the room was too hot for me. Thermostat adjustment did nothing to cool the room down. The shower had no water pressure so getting soap lather off your skin was frustrating.

Both rooms were super humid - rooms felt sticky and carpet felt wet. Otherwise, it was fine.

Both rooms were super humid - rooms felt sticky and carpet felt wet. Otherwise, it was fine.

Good value for the price

Good value for the price

I liked that we were on the 1st floor because we had our pet with us

I liked that we were on the 1st floor because we had our pet with us

Clean, friendly staff

Clean, friendly staff

Common area was not clean,

Common area was not clean,

Staff was very friendly and attentive. Rooms were clean and good for our one night stay. Area around the hotel wasn't great

Staff was very friendly and attentive. Rooms were clean and good for our one night stay. Area around the hotel wasn't great

One of the best hotel breakfasts we have had especially since we eat kosher!

One of the best hotel breakfasts we have had especially since we eat kosher!

Internet is slow & spotty. I have a WIN 11 laptop, android, iphone & ipad. All 4 devices got terrible performance.

Internet is slow & spotty. I have a WIN 11 laptop, android, iphone & ipad. All 4 devices got terrible performance.

Breakfast staff and front desk staff were great.

Breakfast staff and front desk staff were great.

We had a great time with family. Our trip was great. The hotel was great and very accommodating to our family.

We had a great time with family. Our trip was great. The hotel was great and very accommodating to our family.

Missed cleanings, which means no coffee refill or towels. Musty and damp( almost moldy smelling. Refrigerator leaked on floor everyday. We went to address our issues and not one person took care of us. If I could put pictures on I would. Mold in bathroom but the biggest issue is that my mother in law passed away the first night we stayed and no one would answer the phone for over an hour at the front desk. Then when they answered the staff didn’t put the call thru for another 15 minutes. VERY disappointed

Missed cleanings, which means no coffee refill or towels. Musty and damp( almost moldy smelling. Refrigerator leaked on floor everyday. We went to address our issues and not one person took care of us. If I could put pictures on I would. Mold in bathroom but the biggest issue is that my mother in law passed away the first night we stayed and no one would answer the phone for over an hour at the front desk. Then when they answered the staff didn’t put the call thru for another 15 minutes. VERY disappointed

We stopped and decided to stay there we were tired of driving and it was perfect

We stopped and decided to stay there we were tired of driving and it was perfect

Good stop on our way florida to nj.

Good stop on our way florida to nj.

Mold in bathroom, wads of hair under the sink area and behind the door. Loose bathroom tiles rattle and click when walking on the floor. Super musty. Glad this was just a super quick stay. Will look elsewhere next time!

Mold in bathroom, wads of hair under the sink area and behind the door. Loose bathroom tiles rattle and click when walking on the floor. Super musty. Glad this was just a super quick stay. Will look elsewhere next time!

The check in attendant ate popcorn during the whole check in process. Several areas of the carpet were stained. Comfortable beds.

The check in attendant ate popcorn during the whole check in process. Several areas of the carpet were stained. Comfortable beds.

This property is convenient to the highway and had a good breakfast

This property is convenient to the highway and had a good breakfast

Nice property

Nice property

Excellent for the price

Excellent for the price

Our air vent in the bathroom is super dirty.

Our air vent in the bathroom is super dirty.

Clear room, nice staff, good breakfast !

Clear room, nice staff, good breakfast !

The hotel is way beyond its prime. It needs serious updating/renovation. The area of this hotel is sparse on restaurants. The few we could find were closed. I would not recommend this hotel.

The hotel is way beyond its prime. It needs serious updating/renovation. The area of this hotel is sparse on restaurants. The few we could find were closed. I would not recommend this hotel.

It had a good breakfast was convenient to get to.

It had a good breakfast was convenient to get to.

The lady working the front desk was super nice and helpful

The lady working the front desk was super nice and helpful

Check in simple. Staff pleasant.

Check in simple. Staff pleasant.

The property was nice. The staff was excellent. Unfortunately, the bed was not comfortable causing a backache for the day. A fire alarm (false alarm) sounded in the morning which didn't allow for a relaxing morning.

The property was nice. The staff was excellent. Unfortunately, the bed was not comfortable causing a backache for the day. A fire alarm (false alarm) sounded in the morning which didn't allow for a relaxing morning.

The room was dirty. There was hair in the bathtub and on the bathroom floor. I swear the people in the room above us were a marching band practicing from 4am to 6:30. Staff was friendly and breakfast was great.

The room was dirty. There was hair in the bathtub and on the bathroom floor. I swear the people in the room above us were a marching band practicing from 4am to 6:30. Staff was friendly and breakfast was great.

Bathroom tiles all loose. Bathroom should be repaired.

Bathroom tiles all loose. Bathroom should be repaired.

Reminded as to why Holiday Inn is not at the top of my list of hotels. Just not as nice as other hotels.

Reminded as to why Holiday Inn is not at the top of my list of hotels. Just not as nice as other hotels.

Convenient from the highway. Comfortable room.

Enjoyed my stay here was very safe and comfortable.

Nice for families.

Enjoyed my stay at this hotel! Very quiet and cozy!

Very dirty, not clean at all. Do not recommend

The staff was great! Only issue was noise from guests in the hallway and by the elevator late in the evening

Will choose this one again next time I drive to Florida.

Only complaint is parking never enough and have to park in store parking area

Great place

The hotel itself was fabulous. The room was clean, the staff was friendly, and everything looked to be new or newly renovated. The only issue is it shares a parking lot with a gas station and convenience store and parking that is for the hotel itself is extremely limited. It you are not there early (before 7pm) to snag a spot, you need to park near/at the convenience store which doesn’t feel the safest to leave your vehicle overnight.

Room smelt funny but other than that it did the trick.

Great stay! Lady a front desk was amazing extremely friendly and helpful

The outside area was disgusting. Garbage and dog poop everywhere. Also, breakfast did not start until 7. Most travelers want to be on thevroad by then. Very noisy.

It was close to I95

We travel to Florida for the holidays from NC and try to break up the trip so that the kids and parents get breaks :). This hotel was a great one night stay on the way with a free breakfast, clean spacious room, and inside heated pool! Really great stay!

Enjoyed my stay

Front desk was amazing, very helpful, i dont know the gentlemens name but he was great! Best pet friendly hotel in the area. Drive to and bsck from FL. Would highly recommend.

Very comfortable overnight stay with dog. Only complaint was smell of cat urine in room.

Room was wonderful, breakfast was great. Only complaint was tge hot tub jets wouldnt work but, ya know, first world problems lol

The parking area was taken over by mostly work trucks, with multiple people outside smoking cigarettes. By the front door 3 guys were sitting on a bench and appeared to be drinking from small liquor bottles and were loud and carrying on. This was not exactly the experience I wanted for my 11-year old daughter traveling with us. Will definitely not plan to stay here again.

Selon le site Hôtels.com, il devait y avoir des bornes de recharges mais il n’y en avait pas. L’air climatisé était bruyant et il y avait un autre bruit qui a duré toute la nuit.

Wonderful stay and enjoyed the breakfast!!

Nice

was that we arrived a little late and we couldn't find a restaurant were we could order in. After being on the road for 10 hrs we didn't really want to drive anymore to find a restaurant. Apparently Hardeeville is in bed by 9pm on a Sunday night. Other than that the hotel was great.

Room was spacious, clean and comfortable. Interior appeared fairly recently remodeled. Check-in was inefficient. Property location is right on a major highway (convenient) but directly behind a busy gas station/convenient store which was not appealing.

We had our dog with us. Very comfortable. Room was clean.

The staff was phenomenal.

Black hairs were all in the shower. The fire alarms malfunctioned around 7:30 AM and caused a panic. The beds were so uncomfortable we couldn't sleep.

I like the breakfast but the bed was not the good because it had an annoying sound as you move around.

My hotel stay was great. The breakfast could have been better-- the eggs were a little burnt. The fitness room equipment was also a little outdated. However, the room was nice, clean, and cozy. I definitely would recommend.

Excellent representative of the Brand..Very comfortable. Friendly, efficient staff. The breakfast was the best offering that we’ve seen of the hotel standard buffets. Everything exceptionally clean. Well presented. A winner in the class.

I had high hopes staying here. Unfortunately I was disappointed. The attendant tried to charge me twice for the room when I got here. Then in our room the pull out bed in the suite had rust stains on the mattress and the bedding was dirty. The sheets had hair and stains on pillow cases the bathroom had stains on walls and floor needed mopped. They do have wonderful soap. When we went to go to breakfast it had closed. We were told 10 and showed at 9:30.

nice clean room. friendly staff.

Everything was super clean. Staff members were very respectful. Breakfast was great.

This was

Bed was very comfortable. Bathroom was dirty with hairs in the shower from when it was cleaned and not rinsed. Breakfast was great. Lots of choices. Good location right off the interstate.

Great stay, super convenient and awesome breakfast.

Everything is good

It was very hot. Though we had extra fans, and put the A/C down, we slept in sweat and woke up the same.

Great stay!

good

It was ok. I thought the TV should be placed centered in front of king sized bed. Then ok me a bit to figure out hot water. Red means hot to me but on the dial had to turn handle to the blue which I thought was cold. Confusing. Staff at front desk were very nice. Not sure why I had to pay a $35 charge in case of damages. Not sure how I get that back???

Overall good experience, this is a pet friendly hotel.

Clean and comfortable

We had a giant roach in room 216 last night. Time for more pest control services!

Beautiful location very pleasant and great room and front staff service

It was nice and clean. Always dependable