Studio 6 Suites Greenville, SC - Haywood Mall

I booked through hotels.com, it stated 6 rooms were available. Once I showed up, the entire place looked very shabby and it appears people also live there, not an average hotel. The gate at check in was closed and a letter with a phone number was taped to it. I called the number and I was told they have no available rooms and to call hotels.con for a refund. I called, and it's an automated system. I was unable to speak with a person. When I attempted to cancel, I was told I'd only get half a refund due to a last minute "cancellation", I didn't process the "cancellation", I was frustrated and hung up. I believe this is a scam, as the hotel still gets paid for rooms that they claim aren't available. I'm on a work trip, so I had to book a room elsewhere and spent over $300 unexpectedly. Don't get scammed like I did.

Been consistent for a few months now. Staff is on point. Place is clean. Decent area.

Was a pleasant stay

Absolutely terrible experience. I booked this hotel two weeks before my stay, and even called the day-of to confirm that everything was still in order. I drove 4.5 hours with my sister to see a concert, and we planned to lay over for the night and drive back in the morning. When we got there at about 12:00am they told me that all the rooms were full and despite seeing my reservation on their computer and pulling it up to show me, they told me they rented my room to someone else anyway. When I asked why they didn't call me to tell me my room would not be available, they refused to answer me and told me there was nothing they could do. Completely unprofessional, rude, and entirely unhelpful staff. None of them should be in the hospitality industry at all. They refused to refund me and would not rectify the issue in any manner, and told me that I would have to leave because they were "closing soon". (What?) I had to call Booking in order to sort out the matter. Seeing as this was after a large concert, absolutely nowhere close by had any availability and we ended up driving back and arriving home at 6am, which was absolutely terrible. I will NEVER even CONSIDER in a thousand years attempting to stay with this place again and will never recommend it to anybody else. This should never happen to someone. What if we'd driven further, and *couldn't* go home that night? Absolutely horrific. Do not even think about trying to stay here.

Key card wouldn’t work the side door. Had to call for assistance as desk was left unattended.

Exceptional

Not a bad place for the price.

Nothing, did not stay The property was run down and there were no rooms

Nothing, did not stay The property was run down and there were no rooms

We have been here for a couple months now and things stay consistent. Staff is helpful and friendly, maintenance is on point and the rooms are nice.

Clean room, clean hallways, friendly staff, as always. Have had no issues that weren't addressed promptly.

Room's always clean, staff is always friendly. Plenty of room in the kitchen and the rooms are spacious.

Exceptional

That there were roaches and half of the time there was no one at the front desk

Arrived to check in room was not available. Was told it would be 2 hours before the room was ready.

Whole experience

No Wi-Fi

No Wi-Fi

Nothing. Did not have room available upon arrival. I want $77 refund. Whole experience

They charged me a cleaning fee after taking an hour to check me in. I won’t go back to any locations.

The kitchen was wonderful.

Very poor

I literally had to wait 45 minutes for the person to come check me in cuz no one was at the counter. There was no breakfast or any kind of coffee or drinks anywhere to be found. It also appeared like a lot of people live there

After driving over 2 hours I arrived to check in with a hand written sign on the door reading “we are closed”.

Just the location I booked two rooms and prior to my arrival the manager gave my rooms away.Check in time was at 3:00 I arrived at 3:00 rooms was rented to someone else,refused to give my money back that was a month ago and I still don’t have my money

Bad

There is no housekeeping, they will go in your room at any time. Front desk is closed after 5pm, you have to call someone for assistance.

Oversold their rooms and lied saying they had a fake number for my booking and couldn’t call me to tell me. I called to check in and was hung up on and then my number was blocked. After spending 13 hours in traffic I had to find another place at midnight to sleep. Horrific, will never book again. Still trying to charge me for my stay they cancelled! LIARS AND THIEVES!

Kitchen is fully equipped. Microwave is small, but the rest of the kitchen makes up for it 10 times over. Staff is great, as always

I was scammed at that hotel. I paid nearly $100 to reserve my room, but when I arrived, the front desk was closed. I called, and they told me that no rooms were available and that they couldn't do anything for me. So, I do not recommend it.

Nothing. Not one single thing. The property smelled like marijuana as soon as you stepped inside. No one was working. There were handwritten (in marker) notes advising customers they didn’t have reservations and blaming booking,com.

Nothing You screwed me and the whole placed was booked. There were 40 people outside with the same problem. Staff locked everyone out.

Nothing. Not one single thing. The property smelled like marijuana as soon as you stepped inside. No one was working. There were handwritten (in marker) notes advising customers they didn’t have reservations and blaming booking,com.

Nothing You screwed me and the whole placed was booked. There were 40 people outside with the same problem. Staff locked everyone out.

Wasn’t able to check in

shut the office when they overbooked and left people hanging. Never got clean linens. One housekeeper for 3 story hotel which was very overworked. Internet was out for days Charged a "utility fee. No elevator and steep stairs.

My hot water in the shower was barely warm. No washcloths or handtowel in the room nor hotel. The WiFi wasn't working so I wasn't able to do work. The money I paid wasn't worth the stay. Staff didn't even answer my call this morning.

Very strange situation. I wouldn’t recommend staying there

Just the location I booked two rooms and prior to my arrival the manager gave my rooms away.Check in time was at 3:00 I arrived at 3:00 rooms was rented to someone else,refused to give my money back that was a month ago and I still don’t have my money

Lasting a little longer. Thank God I had some down time from work and enjoyed cooking in the full kitchen. Thanks

Superb

Great place to be. I love this place. My partner and I have enjoyed Studio 6 more than any of the rest

Staff is great. Not had 1 issue and they are on point with things. Great place, good area.

Staff is always friendly and take care of things. They communicate well and actually pay attention to the property. Everything is clean and well taken care of. And any shop you need is just about in walking range. Love the place

They are available online but when I get there they are fully booked. My money was already paid and they said I had to call the booking people for a refund. Huge inconvenience being from out of town. No help. She didn't even speak English. She had to call someone and speak to them and then put them on speaker.

I didn't like that the shower was not clean it had hair in it from the previous guest and toothpaste in the sink

The customer service was excellent the room was excellent I didn't like that the shower was not clean it had hair in it from the previous guest and toothpaste in the sink

Everything was terrible and here is why. After a long morning of traveling and a tough day at a trade show I went to the Studio 6 Suites in Greenville SC to check in. I was met by a sign on the lobby door that was locked and a handwritten note on the door which read verbatim. We are Sold Out! All reservations has been cancelled with refund. Reach out to the online Platform for a refund! Looking in at the desk which had a metal roll down door shut and a sign which read the same as the lobby door. Other patrons said the signs had been up all week and they knew the hotel was not sold out. I can't confirm the latter, but not much about this experience surprises me.

Very good

Flirt was filthy. No one ever at the front desk. No hairdryer. No coffee maker. Tv would only work with streaming but wouldn’t pair with devices. I’m all for pet friendly hotels, but when meth heads leave their dog for HOURS and the dog howls for 4 minutes straight every 15 minutes, the owner should be contacted to come back and resolve the issue. I travel with my dog. I know. But with no one at the desk, there’s no one there to say crap. Room REEKED of weed. Smoke detector covered with a baby powder label. I’m not expecting the Ritz Carlton for the price by any means. But this was definitely the Shitz Carlton…

Exceptional

Full kitchen but nothing in the cabinets to use to cook. No utensils, plates, pots or pans, glasses, etc. The carpet was so dirty that it turned my white socks brown. Stains on the furniture and carpet. Very low end lodging.

The smell of Marijuana in lobby and hall ways. The bedroom had a smell. Garbage in the stairwell. I had no hot water.

For them to update their site and hire more staffing. I was there over the weekend and Booking stated they had rooms available. Once on scene the receptionist stated all the rooms were dirty and had 3 guests to find other rooms Nothing

For them to update their site and hire more staffing. I was there over the weekend and Booking stated they had rooms available. Once on scene the receptionist stated all the rooms were dirty and had 3 guests to find other rooms Nothing

Bathroom was dirty

Bad

Nothing

First floor improvements on area and doors not too tight and secured beside that went well because I requested in second floor

First floor improvements on area and doors not too tight and secured beside that went well because I requested in second floor

Good

The room was decent and the price was fair.

The room was decent and the price was fair.

The stay and staff were very cool. The issues we had with the room was the roaches and the Internet. Keep some bug spray, and carry a portable WiFi. The building is solid brick. All of the front desk attendants were very nice, and took care of any requests we had.

The stay and staff were very cool. The issues we had with the room was the roaches and the Internet. Keep some bug spray, and carry a portable WiFi. The building is solid brick. All of the front desk attendants were very nice, and took care of any requests we had.

Everything Nothing

Yes, a full kitchen. No utensils, but you do have cabinetsp, sink, and refrigerator

Yes, a full kitchen. No utensils, but you do have cabinetsp, sink, and refrigerator

No elevoter

The price was the only thing I liked. There was no breakfast The hotel is very old and outdated, no elevator for the handicapped.

Great price for an extended stay. The room is spacious, clean and cool staff

Great price for an extended stay. The room is spacious, clean and cool staff

Exceptional

Exceptional

Smelled like smoke, shower was cold, sink had gunk in it and walls are very thin. I could hear the others room tv all night

Smelled like smoke, shower was cold, sink had gunk in it and walls are very thin. I could hear the others room tv all night

I was charged an additional $79.18 after already booking a paying in advance but the lady at the desk was having trouble with the key card and charged me again and the next morning I tried to tell the other lady and she rudely kept telling me it booking.com fault and that's who I need talk to

Nothing I didn't like..only a preference since im 6ft 5in tall...which would be to have rooms there with king size beds.

There was no front desk staff. The hallways were dirty and the rooms did not match the photos. There were extra charges not normal for an extended stay.

This is not a regular hotel. This is transitional housing. It has zero accommodations and they charge for clean towels. There’s no elevator or amenities at this place not even a trash can in the room. I hated my stay but didn’t have time to change the booking.

This is not a regular hotel. This is transitional housing. It has zero accommodations and they charge for clean towels. There’s no elevator or amenities at this place not even a trash can in the room. I hated my stay but didn’t have time to change the booking.

Cleaning.. horrible

Very comfortable and clean It looked run down in the hall ways

There was roaches in the room and the room smelled like cigarettes

There was roaches in the room and the room smelled like cigarettes

Nothing I paid 95.03 and never was let inside!!!! Had to sleep in my car!!!!

Walking up and down the stairs and I was on the 3td floor. Was told there was a 100 dollar deposit when I checked in. This should have been told when booking and I still haven't received it.

The sheets had urine stains, the pullout sleeper appeared to have bedbugs and urine stains hallways were breaking of cigarette smoke, Inwill never stay here again

The sheets had urine stains, the pullout sleeper appeared to have bedbugs and urine stains hallways were breaking of cigarette smoke, Inwill never stay here again

Climbing stairs

Room was huge . No problems at all my truck was in the shop so had to go somewhere. Loved it

Room was huge . No problems at all my truck was in the shop so had to go somewhere. Loved it

Seems This hotel caters to workers. It is a little rough looking on the outside but the room was very large and includes a kitchen. No dishes or silverware. It was basic and smelled a bit like smoke however the price was good. Everything worked. The woman at the front desk was nice. I would go back again. I felt like I got a fair deal for the money.

Seems This hotel caters to workers. It is a little rough looking on the outside but the room was very large and includes a kitchen. No dishes or silverware. It was basic and smelled a bit like smoke however the price was good. Everything worked. The woman at the front desk was nice. I would go back again. I felt like I got a fair deal for the money.

Many years ago we decided we no longer needed to take cups with us as every hotel we have ever stayed at to this point provided a cup each and something to boil water with. In fairness to the property there were two plastic cups for a cold drink. When we went down to reception and queried why did we have many kitchen appliances the kitchen otherwise contained nothing as in no cups, spoons, knifes, plates, dishes to cook stuff in, toaster, you get the idea. This is where things get weird, you can buy non disposable cookware and dinnerware sets, ($39.99 and 19.99 for 1 setting), if you are an overseas tourist there is no way you are traveling with a set of crockery etc, and have no desire to buy such things as you can't take them home with you. Once we went to reception, they were able to eventually find us some cutlery, cups, plates and bowls we were able to make a weird breakfast (no toaster) and have a hot drink.

Many years ago we decided we no longer needed to take cups with us as every hotel we have ever stayed at to this point provided a cup each and something to boil water with. In fairness to the property there were two plastic cups for a cold drink. When we went down to reception and queried why did we have many kitchen appliances the kitchen otherwise contained nothing as in no cups, spoons, knifes, plates, dishes to cook stuff in, toaster, you get the idea. This is where things get weird, you can buy non disposable cookware and dinnerware sets, ($39.99 and 19.99 for 1 setting), if you are an overseas tourist there is no way you are traveling with a set of crockery etc, and have no desire to buy such things as you can't take them home with you. Once we went to reception, they were able to eventually find us some cutlery, cups, plates and bowls we were able to make a weird breakfast (no toaster) and have a hot drink.

They explained why they had to offer certain essentials in ways different than others. There was a distinct oder of smoking in hallway. However they were understanding

They explained why they had to offer certain essentials in ways different than others. There was a distinct oder of smoking in hallway. However they were understanding

Though friendly and kind The hotel was poorly staffed especially late when I checked in. The room was clean, but the hotel had strong food odors at all times so I had to light a candle to neutralize the odors so I could feel comfortable and sleep. I spent very little time in the room, so it was well enough to stay in. They DO NOT have an elevator so I had to lug my luggage up two flights of stairs. The staff didn’t offer help in this. As solo woman traveling to pick up my daughter from college, the atmosphere of the hotel felt sketchy and I placed an alarm at the door to give me more security.

Though friendly and kind The hotel was poorly staffed especially late when I checked in. The room was clean, but the hotel had strong food odors at all times so I had to light a candle to neutralize the odors so I could feel comfortable and sleep. I spent very little time in the room, so it was well enough to stay in. They DO NOT have an elevator so I had to lug my luggage up two flights of stairs. The staff didn’t offer help in this. As solo woman traveling to pick up my daughter from college, the atmosphere of the hotel felt sketchy and I placed an alarm at the door to give me more security.

We stayed in extended stay hotel for one week with kitchen. Upon check in a Muslim woman from front desk hardly speaks English and her facial expressions looks tired and ungrateful. We never had daily services for one week of stay, no hand towels. No kitchen utensils, no plates, no glasses, no pans. Nothing! Floors are sticky and looks like never mopped, nightstands thick dust, bed has hair strands. Housekeeping just gave 2 very small thin bath towels. Rooms can hear footsteps on the top floor, room walls from left and right rooms can hear other guests. Everytime we call on front desk it took 15 minutes to answer. Terrible costumer services. This is the worst Exteded Stay hotel we’ve been. It needs improvement I hope the general manager will do something about it.

We stayed in extended stay hotel for one week with kitchen. Upon check in a Muslim woman from front desk hardly speaks English and her facial expressions looks tired and ungrateful. We never had daily services for one week of stay, no hand towels. No kitchen utensils, no plates, no glasses, no pans. Nothing! Floors are sticky and looks like never mopped, nightstands thick dust, bed has hair strands. Housekeeping just gave 2 very small thin bath towels. Rooms can hear footsteps on the top floor, room walls from left and right rooms can hear other guests. Everytime we call on front desk it took 15 minutes to answer. Terrible costumer services. This is the worst Exteded Stay hotel we’ve been. It needs improvement I hope the general manager will do something about it.

No breakfast. Hallways stink. Loud guest. No front desk attendant. Everything! This hotel is trash!

It was awful receptionist told me that we had to pay a xtra 150 by card i told her I only had the amount for 1 night and she said she couldn't take cash for the deposit which I told her I would have to go to the bank she said that was fine so we left went to another motel that was cheaper and didn't require a deposit do not recommend this place especially with us being around here like what are we gonna do steal the TV off the wall she should have took our cash but no she wanted all the money on card we were not told anything about this be4 hand The reception rude attitude i don't know her name but she was Spanish

$150.00 deposit

I was expecting a breakfast as stated when booking. NO type of breakfast at all. That was a reason beside price that I selected this hotel.

Satisfied with the room for the price, nice and spacious. Only complaint is that the floors were kind of sticky when barefoot

Satisfied with the room for the price, nice and spacious. Only complaint is that the floors were kind of sticky when barefoot

The police seem to be at the property each day of my stay. No big fuss but makes you wonder. Staff was very polite.

The police seem to be at the property each day of my stay. No big fuss but makes you wonder. Staff was very polite.

Would never recommend this hotel!! People hanging around smoking Marijuana and drinking around the entrance late at night. Smell of Marijuana in the hallway. Had a family that was living there above us with 4 or 5 toddlers that ran and jumped all day and night. Complained to the front desk and they would stop for about 10 minutes and start again.

Would never recommend this hotel!! People hanging around smoking Marijuana and drinking around the entrance late at night. Smell of Marijuana in the hallway. Had a family that was living there above us with 4 or 5 toddlers that ran and jumped all day and night. Complained to the front desk and they would stop for about 10 minutes and start again.

The room was dirty, dirty towels and it smells terrible, will never go there again

The room was dirty, dirty towels and it smells terrible, will never go there again

The bathroom was not clean, had mold on the shower curtain, hair still on the sink and it looked like the floor was not moped. I would not recommend this place at all, I did not even stay the whole time booked we left the next day before check-out time.

The bathroom was not clean, had mold on the shower curtain, hair still on the sink and it looked like the floor was not moped. I would not recommend this place at all, I did not even stay the whole time booked we left the next day before check-out time.

Had to move rooms first room shower was stopped up second room WiFi barely worked shower was disgusting had to shower in shoes

Had to move rooms first room shower was stopped up second room WiFi barely worked shower was disgusting had to shower in shoes

Just not much to recommend. Booked partly based on complimentary breakfast, which they discontinued recently but gave me no notice of. No elevator, tiny bathroom with a shower curtain that was too short!

Just not much to recommend. Booked partly based on complimentary breakfast, which they discontinued recently but gave me no notice of. No elevator, tiny bathroom with a shower curtain that was too short!

Employee at front desk was extremely rude and unhelpful

Employee at front desk was extremely rude and unhelpful

Customer service was excellent. Room was nice and clean!

Customer service was excellent. Room was nice and clean!

The staff has always been personable, efficient, and professional. Will be visiting again

The staff has always been personable, efficient, and professional. Will be visiting again

It’s need an elevator

It’s need an elevator

They have really make my stay here worthwhile!

They have really make my stay here worthwhile!

The staff is so friendly and helpful they have made this experience wonderful!

The staff is so friendly and helpful they have made this experience wonderful!

The room was pleasant and clean, and the staff at the desk were friendly and helpful. There were a couple of minor maintenance issues that I reported at check-out, but no big deal.

The room was pleasant and clean, and the staff at the desk were friendly and helpful. There were a couple of minor maintenance issues that I reported at check-out, but no big deal.

This hotel should not be allowed to be open. Room smelled musty and would not go away. I used half a bottle of Febreze trying to eliminate the odor. The carpet was stained and the hallways carpet was so filthy the entryways where matted and black. Carpet was suppose to be brown. Overall hotel is tired. Old furniture, fixtures and linen.

This hotel should not be allowed to be open. Room smelled musty and would not go away. I used half a bottle of Febreze trying to eliminate the odor. The carpet was stained and the hallways carpet was so filthy the entryways where matted and black. Carpet was suppose to be brown. Overall hotel is tired. Old furniture, fixtures and linen.

Great value and helpful staff

Great value and helpful staff

Mellisa was out standing during check in very professional and friendly

Mellisa was out standing during check in very professional and friendly

Friendly staff

Friendly staff

Every time the air came on it was a strong smell of a dog and it’s awful

Every time the air came on it was a strong smell of a dog and it’s awful

Comfortable, quiet room. I LOVE the fact that they let me have my pets (guinea pigs) in the room while some so-called "pet friendly" places only allow a dog or cat. PLEASE continue allowing these other pets. Thanks.

Comfortable, quiet room. I LOVE the fact that they let me have my pets (guinea pigs) in the room while some so-called "pet friendly" places only allow a dog or cat. PLEASE continue allowing these other pets. Thanks.

Manager offered me discount rate if I rented directly from hotel but it was based on a weekly rate. I wanted to only pay one more night. Was kicked out of hotel and police called.

Manager offered me discount rate if I rented directly from hotel but it was based on a weekly rate. I wanted to only pay one more night. Was kicked out of hotel and police called.

There was a $100 deposit that wad unknown and when asked for paperwork there was none. There was also no sign hanging about a deposit. Front desk lady was nice but had to write me a note saying I would be get my money back after I check out because they did not have anything that says I would. When asked about paperwork I was told they dnt have any. Hallway smelled horrible and smelled like mold and cigarette. Room was not bad but no tissue was in room. Had to ask for some at front desk. Probably won’t come back.

There was a $100 deposit that wad unknown and when asked for paperwork there was none. There was also no sign hanging about a deposit. Front desk lady was nice but had to write me a note saying I would be get my money back after I check out because they did not have anything that says I would. When asked about paperwork I was told they dnt have any. Hallway smelled horrible and smelled like mold and cigarette. Room was not bad but no tissue was in room. Had to ask for some at front desk. Probably won’t come back.

Since I entered the "lobby" it smelled like cigarettes. My room smelled the same, the bathtub was filthy, with mold. No elevator and the staircase smelled like urine!

Since I entered the "lobby" it smelled like cigarettes. My room smelled the same, the bathtub was filthy, with mold. No elevator and the staircase smelled like urine!

Terrible from when I walked in to check in. Front desk girl, Melissa, had an attitude towards me right away.

Terrible from when I walked in to check in. Front desk girl, Melissa, had an attitude towards me right away.

Check in was a disaster! I’ve never been charged a deposit nor charged up front for a stay. That should have been the first sign to not stay at this place! It smelled of weed and the room had roaches. There was no way me and my family were staying there but of course it’s going to take 3-5 days to get my money back

Check in was a disaster! I’ve never been charged a deposit nor charged up front for a stay. That should have been the first sign to not stay at this place! It smelled of weed and the room had roaches. There was no way me and my family were staying there but of course it’s going to take 3-5 days to get my money back

Room smelled like dogs and no breakfast available

Room smelled like dogs and no breakfast available

From the outside it’s not so much but once you go inside your room more than what you could expect!

From the outside it’s not so much but once you go inside your room more than what you could expect!

This place smells like cigarettes no matter where you are. The hallways smell like weed. The bed are comfortable so I'll give them that. Theres no elevator so you have to take the stairs to the third floor with all of your bags. I will say the location is great!

This place smells like cigarettes no matter where you are. The hallways smell like weed. The bed are comfortable so I'll give them that. Theres no elevator so you have to take the stairs to the third floor with all of your bags. I will say the location is great!

Clean friendly staff

Clean friendly staff

Basic property is OK it just lacks a number of little things that could make it better. Good value for the money.

Basic property is OK it just lacks a number of little things that could make it better. Good value for the money.

Nothing

Nothing

Door was falling off the wall, tub was stained and not cleaned, second room has bugs. Left right after that. Was supposed to get my refund haven’t seen anything yet.

Door was falling off the wall, tub was stained and not cleaned, second room has bugs. Left right after that. Was supposed to get my refund haven’t seen anything yet.

Amazing the rooms are very clean the prices are reasonable and my stay was awesome

Amazing the rooms are very clean the prices are reasonable and my stay was awesome

Check in with easy and great staff was friendly both the evening check in in the morning check out or perfect

Check in with easy and great staff was friendly both the evening check in in the morning check out or perfect

Strong Cigarette smell in the lobby, no elevator, air conditioning was too noisy and wasn’t working to cool the room temperature to below 76

Strong Cigarette smell in the lobby, no elevator, air conditioning was too noisy and wasn’t working to cool the room temperature to below 76

Every time I laid down felt like bugs crawling on me had to walk down three flight of stairs to get linens never got house keeping and marijuana smoke all through the halls and bags of trash in the hall and stair wells

Every time I laid down felt like bugs crawling on me had to walk down three flight of stairs to get linens never got house keeping and marijuana smoke all through the halls and bags of trash in the hall and stair wells

There was a sitting area in back.

There was a sitting area in back.

Only problem was it didn't have any ice. Had to go out and buy ice

Only problem was it didn't have any ice. Had to go out and buy ice

Everything about your trip there at Extended Stay was great I'll wait is I've stayed there many times and I always have great customer service great people with a friendly smile quick to help whenever needed they all are great to staff Jennifer and then there's another guy with dreads I can't remember his name but he wears glasses he was really great to

Everything about your trip there at Extended Stay was great I'll wait is I've stayed there many times and I always have great customer service great people with a friendly smile quick to help whenever needed they all are great to staff Jennifer and then there's another guy with dreads I can't remember his name but he wears glasses he was really great to

The place was OK. It was clean. The carpet needs to be replaced and the furniture was worn and dated.

The place was OK. It was clean. The carpet needs to be replaced and the furniture was worn and dated.

The staff is friendly and as accommodating as they can be. Zero frills - but cheap.

The staff is friendly and as accommodating as they can be. Zero frills - but cheap.

No elevator really keeps a guest fit and in good shape

No elevator really keeps a guest fit and in good shape

Everything about this establishment is disgusting. I'm surprised i didnt run across a few bed bugs as nasty and stain filled as the bed and pillows were. Jennifer, the receptionist had a very nasty attitude and hung up the phone on me when I called before check-in to ask a simple question. My question went unanswered and her tone was rude and condescending. When I came in person after rudely being hung up on, the attitude was different 😒 luckily i was raised correctly so as much as i wanted to return the attitude i kept it classy, unlike the receptionist. The room was not up to par at all, it is very outdated, there was what looked like pubic hair on the "clean" towels, the TV kept going in and out, it's an efficiency with no utensils whatsoever. The complimentary breakfast was non-existent, no coffee. The other patrons were questionable. I actually made my companion walk everywhere with me as i was concerned for my safety. just ghetto!!!!! I should have taken the horrible customer service from the very beginning as a sign and took my money elsewhere. I do not recommend.

Everything about this establishment is disgusting. I'm surprised i didnt run across a few bed bugs as nasty and stain filled as the bed and pillows were. Jennifer, the receptionist had a very nasty attitude and hung up the phone on me when I called before check-in to ask a simple question. My question went unanswered and her tone was rude and condescending. When I came in person after rudely being hung up on, the attitude was different 😒 luckily i was raised correctly so as much as i wanted to return the attitude i kept it classy, unlike the receptionist. The room was not up to par at all, it is very outdated, there was what looked like pubic hair on the "clean" towels, the TV kept going in and out, it's an efficiency with no utensils whatsoever. The complimentary breakfast was non-existent, no coffee. The other patrons were questionable. I actually made my companion walk everywhere with me as i was concerned for my safety. just ghetto!!!!! I should have taken the horrible customer service from the very beginning as a sign and took my money elsewhere. I do not recommend.

Great room size for a great rate

Great room size for a great rate

First of all it was not handicap friendly. My wife was in a wheelchair and we had difficulties navigating to our room. Although we ask for late check in, we were not offered kitchen utensils. We had to purchase our own. Customer Service was bare minimal. I

First of all it was not handicap friendly. My wife was in a wheelchair and we had difficulties navigating to our room. Although we ask for late check in, we were not offered kitchen utensils. We had to purchase our own. Customer Service was bare minimal. I

The manager and first shift that checked me in where nice but the second shift lady and the laundry lady was VERY RUDE

The manager and first shift that checked me in where nice but the second shift lady and the laundry lady was VERY RUDE

The facility was adequate. The room seemed clean, but was also a bit drab and dated. I'm assuming that due to corona virus, there were no amenities in the kitchen (no silverware, dishes, pots, pans, dish soap, cups, nothing). Also there was no breakfast being served in any fashion. Without any ability to use the kitchen, it was really more like a traditional hotel room than an efficiency suite. The rooms were clean enough, but the hallways smelled like cigarette smoke.

The facility was adequate. The room seemed clean, but was also a bit drab and dated. I'm assuming that due to corona virus, there were no amenities in the kitchen (no silverware, dishes, pots, pans, dish soap, cups, nothing). Also there was no breakfast being served in any fashion. Without any ability to use the kitchen, it was really more like a traditional hotel room than an efficiency suite. The rooms were clean enough, but the hallways smelled like cigarette smoke.

Decent place for the price. Some of the guests were a little loud at times, but it didn't last long. For the most part is was quiet.

Decent place for the price. Some of the guests were a little loud at times, but it didn't last long. For the most part is was quiet.

Everything was great staff was very nice room was clean

Everything was great staff was very nice room was clean

Understand the price is cheap but mercy at least clean and wipe down the room after each use

Understand the price is cheap but mercy at least clean and wipe down the room after each use

Overall the stay was pleasant; rooms were clean as was the lobby. The hallway to the room was slightly cluttered with the cleaning staff supplies. The only thing that really bothered me was when at 10:28am the cleaning lady knocked on the room for and asked when we were leaving. Very unprofessional.

Overall the stay was pleasant; rooms were clean as was the lobby. The hallway to the room was slightly cluttered with the cleaning staff supplies. The only thing that really bothered me was when at 10:28am the cleaning lady knocked on the room for and asked when we were leaving. Very unprofessional.

Beautiful location, building and staff

Beautiful location, building and staff

The staff is super amazing and just made my experience so much better.

The staff is super amazing and just made my experience so much better.

The staff is amazing very down to earth nice location very clean and very home away from home

The staff is amazing very down to earth nice location very clean and very home away from home

Very polite staff, front clerk explained how to get to room, and I kind of got lost, but a cleaning member staff helped me politely.

Very polite staff, front clerk explained how to get to room, and I kind of got lost, but a cleaning member staff helped me politely.

The management here bent over backwards to make sure my stay went smoothly. They were so compassionate to what everyone was going through with the Covid-19 crisis. Frankly not much else mattered after seeing their attitude toward positivity! Incredible!

The management here bent over backwards to make sure my stay went smoothly. They were so compassionate to what everyone was going through with the Covid-19 crisis. Frankly not much else mattered after seeing their attitude toward positivity! Incredible!

The prompt response to the issues that I had, the way I felt at home, and the air of the staff of minding their business and leaving my business alone.

The prompt response to the issues that I had, the way I felt at home, and the air of the staff of minding their business and leaving my business alone.

Very thin pillows, mysterious goop in the headboard, unidentified hair in and on the bed, and an extremely thick air of cigarette smoke. I had to leave early due to difficulty breathing.

Very thin pillows, mysterious goop in the headboard, unidentified hair in and on the bed, and an extremely thick air of cigarette smoke. I had to leave early due to difficulty breathing.

Room was clean, service was great, no breakfast options- disappointing.

Room was clean, service was great, no breakfast options- disappointing.

I think if you're staying a length of time it's fine but my needs did not match this hotel. I would have enjoyed a simple coffeemaker, as well as a hair dryer in the room. It is so basic.

I think if you're staying a length of time it's fine but my needs did not match this hotel. I would have enjoyed a simple coffeemaker, as well as a hair dryer in the room. It is so basic.

MAINTENEANCE SHOULD REPAIR THE LOOSE DOOR LATCH ON THE FRAME OF THE EXIT DOOR TO THE OUTSIDE AREA, SAME END OF HOTEL AS ROOM 224.

MAINTENEANCE SHOULD REPAIR THE LOOSE DOOR LATCH ON THE FRAME OF THE EXIT DOOR TO THE OUTSIDE AREA, SAME END OF HOTEL AS ROOM 224.

Amazing , Simple , Clean , & Easy !

Amazing , Simple , Clean , & Easy !

The rooms were clean, The staff was extra friendly and accustomed to my needs. The only thing i didnt like was all the extreme dog barking. It was very annoying

The rooms were clean, The staff was extra friendly and accustomed to my needs. The only thing i didnt like was all the extreme dog barking. It was very annoying

Awesome Stay ! 5 Stars ! Going Back This Weekned !😊

Awesome Stay ! 5 Stars ! Going Back This Weekned !😊

Everyone was nice ad freindly the rooms were well kept.dog freindly .everyone seem to meet our needs as we asked.laundry was clean ad well kept.

Everyone was nice ad freindly the rooms were well kept.dog freindly .everyone seem to meet our needs as we asked.laundry was clean ad well kept.

I like the location,room was nice but the customer service guy was terrible@the ad lied about the indoor pool there was no pool@it was 2 big dogs in the room next to us, barking all night

I like the location,room was nice but the customer service guy was terrible@the ad lied about the indoor pool there was no pool@it was 2 big dogs in the room next to us, barking all night

I would never stay in anymore they extend it stays every time I stay in and there’s always some issues with the structure of the rooms the walls are very thin you can hear everything above you there were people stopping on the floors above us cost only our whole stay it was very uncomfortable and we did not get any rest would never stay at any more extended stays are

I would never stay in anymore they extend it stays every time I stay in and there’s always some issues with the structure of the rooms the walls are very thin you can hear everything above you there were people stopping on the floors above us cost only our whole stay it was very uncomfortable and we did not get any rest would never stay at any more extended stays are

It’s affordable... is the only thing I liked about this hotel. The hotel smelled like marijuana the entire stay. The night staff was not friendly and even rude to my kids. Most of the time the front staff were not available and spent their time chain smoking outside. Do not stay here if you have kids. The environment and hotel gives you a weary vibe. I had a very short stay or I would have booked another hotel!

Nothing , it smelled like smoke and wet dog or cat urine . When I complained the response was “ we are pet friendly “ !

The hallways were in need of vacuuming the entire 3 days I was there, and it smelled a bit smokey in the halls. But my room was clean, quiet, and comfortable. Breakfast was the same as pretty much every Extended Stay America- coffee and a selection of muffins and granola bars. Quick grab-&-go options.

Had to grab a hotel on short notice. This one was cheap, clean, and close to several restaurants. Would stay again.

Great stay.

I just love everything about no complaints at all the best services ever

The room was great! Very clean & had everything I needed. The price couldn't be beat; thanks Hotels.com! Overall, my stay was very pleasant. I wasn't able to enjoy their complimentary breakfast unfortunately, but my stay was great either way. If you're looking for a place to stay, long or short term, I highly recommend this Extended Stay America hotel. I did notice that they have a kit you can purchase (I think) for the kitchen that includes cookware, plates, utensils, etc. in case you don't have your own. The refrigerator is very big & the microwave was great. I have stated at many extended stay hotels & this one did not disappoint! Thank you for a peaceful & comfortable stay.

Bad they put me on DR cause friends and family come over

I didn't care for the smoke smell. I have asthma...so I most likely won't stay here again.

Parking lot seems to be a place homeless hang out. Overall my stay was ok. A bit noisy being located near the stairs. Bed was comfortable and room was clean.

No elevator. Even the first floor required going up and down stairs. Otherwise fine.

There was a place not to clean, to noise and feel unsecured in the parking lot , there was a dog barking about three rooms away and I can hear clearly, the front desk people was not to kind, I won’t come back again. When I come back at night, it smells bad, like smoking in the lower level, i dint see any body doing it dough.

Just a quick overnight stay while attending my college homecoming. Did not explore the surrounding area but noticed a mall nearby with plenty of dining options. The do charge $10/hr for early checkin if a room is available. Did not eat the complimentary breakfast or use the laundry facility.

Check in was an easy process. The room is very spacious. Im not a fan of the door to the room doesn't reach the floor. It actually feels like the door is somewhat still open it's such a distance from the floor. The bathroom wasn't very clean there was hair in the shower. Overall tge room was decent just needs to be cleaned properly

Found a roach next to the bed. Had to wait 15 minutes because front desk person is also house keeping, security, dish washer, and dry cleaning.

I needed a place to stay a few days since my house burned and it was a great location for me , close to both work and family,, thank you ,it was most appreciated.

It is a older place. Needed to be updated. Was surprised by nothing being in the kitchen. Had to bring everything if you wanted to cook here

Dirty and smelled like marijuana. Hair in my pillow and towels. Truly disgusting.

The room was dirty. The kitchen hadn’t been cleaned. The entire building reeked of marijuana! We didn’t feel safe staying there, cancelled our room and left.

They need to place garbage canes. The plumbing needs repairs cause pipes are clogged.

Liked great experience recommended A Clean tobacco free hotel rooms smell clean

The room was spacious and clean. Staff were polite and helpful. Overall I was pleased with everything.