La Quinta by Wyndham Haywood Mall-Near Greenville Downtown

The room was very clean and also the dining area.

The pool was closed due to a DHEC inspection. Breakfast had soggy eggs. First room had ripped curtains in it. We moved rooms second room the couch was filthy stained had cigarette musty smell. Someone was sleeping on a bench outside in the parking lot

Good

Todo esta muy bien en este hotel

Breakfast was available. WiFi was no charge. Room was neat and tidy. Slow elevator.

Location was great for where we were going and needed to be Construction work being done and didn’t know it until we arrived. Upon arrival main entrance was blocked and had to go all the way to get to the back side. Upon check in the room had the unit away from the wall so we asked for another one same thing in that room so we waited unit it was put back. Towels were dirty, covered in black hair, definitely need pest control as there were roaches

Shower pressure was a little weak

Superb

Superb

The corner rooms and location. Breakfast was good too . Sometimes very very late on 7th floor people were being loud and doors slamming but eventually stopped. Some lady hanging out in lobby was watching everyone and supposedly had a room on 2nd floor but was up on 7th floor and had her purse sitting on the elevator keeping the door open. She was strange and I felt hotel should not have allowed her to be doing what she was. Esp holding up the elevator and being on a floor not even get room floor to bother people. It was all just a little weird and uncomfortable.

Passable

ROACHES ROACHES ROACHES IN ROOM 312!

Location, garden access Pool open till 8pm, what a joke, it was still bright and warm outside. Just remove the fact this hotel has a pool.

Exceptional

Nice staff Nothing

Very good

The rooms were very dated. Like you had to insert the card in the door instead of just swiping. The French doors in the bathroom did not close all the way so there was no privacy while in the bathroom. The carpet in the room needs replacing or removed. There was just an old carpet smell in the room. The towels in the bathroom had hair on them like maybe the cleaning staff didn’t have their hair tied up.

Everything was good!

Exceptional

Exceptional

It was very clean, and nice and cool in the room. Great breakfast too.

Exceptional

Bad

I enjoyed the hot breakfast and the location was close to everything

Exceptional

Everything was broke. The staff was useless. Will never stay there again.

The carpet was dirty and stained but the room was clean.

Nice size room with sofa. Very good value Everything good. No complaints.

Nice size room with sofa. Very good value Everything good. No complaints.

The breakfast could have been a little different each day. The room key room key always had to be reactivated.

The breakfast could have been a little different each day. The room key room key always had to be reactivated.

Exceptional

Friendly, piece quit sleeping was great

close to my job site. everything was great.

close to my job site. everything was great.

Bed was comfortable Skunk weed smell was terrible. Elevator slow long wait.

Disappointing

Bed was comfortable Skunk weed smell was terrible. Elevator slow long wait.

I liked that I could have my dog with me. The hotel was dirty. Our room had torn curtains. Stained flooring. All of the furniture had either hers or stains on it. The hallways were dirty, dimly lit and not air conditioned.

Bed was comfortable. Skunk weed smell was terrible.elevator was slow long wait.

Bed was comfortable. Skunk weed smell was terrible.elevator was slow long wait.

Excellent cleaning staff, nice pool area, Night staff could not be bothered by questions or requests, almost boarding on rude.

I liked that I could have my dog with me. The hotel was dirty. Our room had torn curtains. Stained flooring. All of the furniture had either hers or stains on it. The hallways were dirty, dimly lit and not air conditioned.

Night staff could not be bothered by questions or requests, almost boarding on rude.

I wrote an email and it seems like not much will become of it. So I stayed here for 2 days. The staff was fine. I like the location and the breakfast was good and many options. Unfortunately I had some issues with the room. My door stuck to open on the first night. The T.V. remote did not work. Some of the lamps did not turn on. The water pressure in the toilet was not strong. Then the next morning one of the elevators were out of order so I had to take the stairs or go on the other side of the hotel to use that elevator. Also the fitness center was closed for maintenance. Lastly, which was the worse is the AC on my last night did not blow cold. It was barley cool. I did not sleep well. This La Quinta needs a remodel and or repairs. Because of those and no email response from customer service, I have to give it low ratings.

Elevator didn't work. Fitness center was not available and I had to have my key reset every day. Breakfast was terrible and I stayed in Greensboro NC two weeks ago at the same hotel and it was great.

Across the hall from us was a very large barking dog that carried on for 3 solid hours, non stop. This should have been escalated and taken care of before our patience ran out, and we left and stayed at the Best Western. The police/animal control should have been notified after hotel was unsuccessful at reaching the owners. Also, a full refund should most certainly have been issued to us, but “manager on duty” only approved 1/2. This was not acceptable….very poor customer service!

Mala experiencia en mi último viaje de negocio a Greenville, me quedé 2 días, en general la atención es buena pero la última vez el colchón se encontraba oliendo a orina, pedí que cambiaran el colchón y nunca lo hicieron

Bad

I got bed bugs told the guy when I chef out. And he said I’ll make a note of it. That’s all he said to me. Very upset about the situation

Elevator, fridge, fitness center and pool all out of order or not open

Was very pet friendly. Breakfast as good. Room were clean and big.

The hallway smelled like cat peeand the room wasn’t much better. Will never stay at this one again. They never asked if I was a Wyndham rewards member either.

Very good

Very clean. Very comfortable beds. Nothing

Very good

Wifi was terrible while two days

Room looked clean but I wish they would change the shower curtains because although it looked clean & looked like it's been washed, it smelled bad. The sink drain was leaking. Pull out chair had crumbs. it was kind of inconvenient to be on the top floor and the closest elevator to your room is broken

it was clean and close to my job site. nothing it was fine.

Very good

Clean room. Nice location

floor had not been cleaned floor was not vacuumed carpet had stains all over it staff was very unconcerned about the condition of the unit or me leaving

Exceptional

Everything was good, though the bathroom could’ve been a little cleaner

Older hotel in need of updating. Fire alarm went off in the middle of the night and we had to evacuate. Breakfast adequate - not good. Staff polite, but not over friendly.

Room had a refrigerator which was frozen up. desk person promised to have it looked at the next day, never saw the person. Here 3 days, there was NO room service during my stay. Bathroom sink drained very slow and faucet was leaking.

The breakfast was great. Room was clean. Garbage cans in hotel common area need to be larger.

Handicap Accessible did not have a roll-in shower. Only tub with bars. No Telephone, an old one not working at all. Super small trash cup, not a real trash can. LaQuinta can do better.

Breakfast needs more non pork meats... might staff isn't as friendly. My key wasn't working and the guy at the front desk wanted to give me such a hard time about keeping the key away from my phone. I never put the key card anywhere near my cell phone I kept telling him. He was a little rude.

The staff was very friendly and helpful. The floor was quiet.

Very poor

Just needs a update

dirty walls, stains on bed, weed smell in hallway, slow elevator, had to request towels and housekeeping

The customer service was good. The room was big, and the breakfast was good. It was nice and quiet. The carpet smelled bad in the hallway. The bathroom door was hard to close.

Disappointing

Exceptional

The customer service was good. The room was big, and the breakfast was good. It was nice and quiet. The carpet smelled bad in the hallway. The bathroom door was hard to close.

Property welcoming to pets, clean room and staff when we arrived was very nice and had everything ready for our late arrival.

Good bot some items missing. Replenish items.

Good bot some items missing. Replenish items.

The bed was clean We called ahead to let the hotel know we were going to be very late for our reservation because of traffic. They told us everything was fine. Then when we got to are they told us our room had been marked a no show and our reservation cancelled. After 45 mins they got us in a room.

We called ahead to let the hotel know we were going to be very late for our reservation because of traffic. They told us everything was fine. Then when we got to are they told us our room had been marked a no show and our reservation cancelled. After 45 mins they got us in a room.

The property needs major updating and cleaning. The pull out couch was filthy and covered with pull over to mask it. When we checked in there were empty beer cans in the trash. Management acknowledged they need to update the property. Staff is friendly but that only goes so far. Cleanliness matters.

Room was clean. However, the building itself is very old and needs major upgrade. I would not come back here.

It was horrible. The staff is rude and unfriendly.

Bad

Exceptional

Do not go to this place. Dirty, construction mess,overcharged me x $120.00 and did not refind.

Had issues with my room

The staff is very friendly, but the property is in need of a makeover.

The location of the property is good - very close to Haywood Mall, restaurants and a short drive to the highway. Staff was friendly. I honestly can’t believe Wyndham is allowing this property to operate as a franchise under their name. The place is falling apart. There hasn’t been any investment in keeping the building up or replacing anything when it’s damaged. And the room we stayed in was visibly dirty and torn apart in places. Do yourself a favor and pay the extra to stay elsewhere.

The location of the property is good - very close to Haywood Mall, restaurants and a short drive to the highway. Staff was friendly. I honestly can’t believe Wyndham is allowing this property to operate as a franchise under their name. The place is falling apart. There hasn’t been any investment in keeping the building up or replacing anything when it’s damaged. And the room we stayed in was visibly dirty and torn apart in places. Do yourself a favor and pay the extra to stay elsewhere.

First room didn't have TV. Second room the fridge wasn't cooling

The rate was decent First room didn't have TV. Second room the fridge wasn't cooling

The room was very clean, the air conditioning was very responsive whenever i would turn the air up or down. The breakfast was alright but i wouldn't let the breakfast mess with the review. I would recommend this hotel for anyone who's looking for something cheap and comfortable.

It was a nice room with great staff and clean. I gave it four stars because the bed in the king sized suite was hard and springy ( and I prefer med and squishy ) but no other complaints .

Exceptional

Ok for the money Washer and dryers didn’t work stuffed me out of $10.50. Was told to call the company who had them, we all know where that will go??!

Washer and dryers didn’t work stuffed me out of $10.50. Was told to call the company who had them, we all know where that will go??!

Yrs

Nice property, complimentary breakfast, and reasonably priced. The exercise room was closed the night I checked in.

Nice property, complimentary breakfast, and reasonably priced. The exercise room was closed the night I checked in.

Disappointing

The room was clean.It was pretty quiet, especially with how many guests there were, & everybody was polite. I definitely recommend this place

While our room was clean, the hotel over all has an older feel to it. The outside is definitely run down. The pictures on Expedia are not true to what the hotel looks like.

Clean, average, affordable, and convenient hotel for overnight stays.

I like the price, soft beds, and decent breakfast. There was some tear wear in the sheets and missed paintings but I didn't mind. It was great staff and worth going here!

This was a great hotel for one night on a girls trip. We spent the day on the swamp rabbit trail and then checked in. It’s close to the mall and we walked to dinner at Bimini’s where we ate some of the best crab legs I’ve ever had. Great local dive. The hotel could use some updates but we’re not super picky and it served us well for what we needed.

They did not have dental kits available.

Very clean. Happy to stay there and will do so again

The staff was super friendly the room was Very nice for its age and it was kept in good clean condition I had an awesome stay there

They allow pets. They should provide a seperate area for pets only. Allowing pets to be on halls with non pet costumers creates ALL kinds of issues. Seperate,please

Didn’t get the room we booked. Lots of homeless staying at property.

Was an Amazing hotel. Was very clean and friendly. Enjoyed the breakfast options. Had fridge and microwave in room. Will visit again when visiting Greenville!!!

Terrible - all the way around

Rooms were average, shower toiletries provided were minimal and sad. Bed was comfy and air was cold.

.

I checked in on the 17th and had to check out the morning of the 18th due too my waking up too being bitten by bedbugs at 1:30am and had to leave the hotel. I would not recommend this establishment to anyone.

Room had a terrible smell

We picked a king size room for 3 people- got checked in to find no couch included. Just 1 king size bed for 3 people. Had to be transferred to a double room so everywhere had somewhere to sleep…. Which double beds were not comfortable to fit our 2 adults. Beds were also hard and uncomfortable and even with room ac as low as it could go, we were still hot.

We did book through an online alternate site vs directly so dinner make a difference? we were given a handicapped room which we didn’t request. But no problem with that- had nice feature such as door peek hole at right level, large bathroom. But room condition was just ok. Toilet bowl didn’t leak but had cracks, shampoo & crème rinse was in tiny packets vs more eco friendly bottles attached to shower. Had a number of lamps but only a few bulbs worked in some and tv remote was bizzare - click on a show and would get something else. Kinda fun guessing what to watch.

Staff and support very bad

Room was clean but rough around the edges. Friendly staff!

The exercise room was also closed the entire stay and every piece of equipment inside had an out-of-order sign posted, giving the impression it had been closed for quite some time with no intention of being fixed.

The exercise room was also closed the entire stay and every piece of equipment inside had an out-of-order sign posted, giving the impression it had been closed for quite some time with no intention of being fixed.

Room was clean and spacious. Breakfast has a variety of hot and cold items.

Room was clean and spacious. Breakfast has a variety of hot and cold items.

The rooms were so clean staff was so nice

The rooms were so clean staff was so nice

Room next door inhabitants were extremely noisy partying at 3-4 in the morning.Called front desk first time they did nothing.Second time after threatening to call police they sent someone up but as soon as they left it started again…Also when I turned on water in sink it sputtered out black water.All the desk said next morning was I’m sorry.Will not stay at La Quinta again

Room next door inhabitants were extremely noisy partying at 3-4 in the morning.Called front desk first time they did nothing.Second time after threatening to call police they sent someone up but as soon as they left it started again…Also when I turned on water in sink it sputtered out black water.All the desk said next morning was I’m sorry.Will not stay at La Quinta again

Staff & everything was very nice!

Staff & everything was very nice!

The room had a weird smell, there was dust in parts of the room and the shower did not have much pressure and we found a couple of ants in the bathroom. We went with our teenager daughter for a tournament and could tell people were smoking pot in the building. The next morning we went to leave and there were cops outside. We will not be staying here again. We did not feel safe.

The room had a weird smell, there was dust in parts of the room and the shower did not have much pressure and we found a couple of ants in the bathroom. We went with our teenager daughter for a tournament and could tell people were smoking pot in the building. The next morning we went to leave and there were cops outside. We will not be staying here again. We did not feel safe.

Sketchy place. Loud music next to original rooms. Changed rooms to have neighbors up thru the night going to meet people at back entry door and slamming doors. Not clean. Used heavy deodorizers to mask smoke smell.

Sketchy place. Loud music next to original rooms. Changed rooms to have neighbors up thru the night going to meet people at back entry door and slamming doors. Not clean. Used heavy deodorizers to mask smoke smell.

The Staff is Mostly friendly. The Room was Very Clean upon arrival. Breakfast is pretty good. Very Quiet here. Great views from the 7th floor

The Staff is Mostly friendly. The Room was Very Clean upon arrival. Breakfast is pretty good. Very Quiet here. Great views from the 7th floor

Check appliances make sure they work

Check appliances make sure they work

Eddie at front desk had no manners.

Eddie at front desk had no manners.

Yes

Yes

Great price for last minute booking! Staff was awesome!

Great price for last minute booking! Staff was awesome!

Clean room,

Clean room,

I didn't like the room that we had it had a smelly pissey order and the service was not good.

I didn't like the room that we had it had a smelly pissey order and the service was not good.

Comfy sheets!!!

Comfy sheets!!!

Great service, good price, staff very friendly

Great service, good price, staff very friendly

Good location.

Good location.

👍

👍

Found 7 small live bugs in the bathroom and 1 dead spider in a spider web by the air conditioner unit.

Found 7 small live bugs in the bathroom and 1 dead spider in a spider web by the air conditioner unit.

My go to everytime I go to Greenville

My go to everytime I go to Greenville

The room was immaculate. TV wouldn't change from the menu screen, that would be my only complaint.

The room was immaculate. TV wouldn't change from the menu screen, that would be my only complaint.

Kind staff, clean room, tasty continental breakfast!

Kind staff, clean room, tasty continental breakfast!

I got this room for my son and girlfriend who arrived ill for Thanksgiving (I had other house guests that didn't want to be exposed). This room was a blessing--it was affordable, clean, nearby....it all worked out great (given the circumstances). Everything was clean and the staff were very welcoming.

I got this room for my son and girlfriend who arrived ill for Thanksgiving (I had other house guests that didn't want to be exposed). This room was a blessing--it was affordable, clean, nearby....it all worked out great (given the circumstances). Everything was clean and the staff were very welcoming.

This property is quite old and does not live up to La Quinta standards. It is quite clear that this is not corporate-owned and operated and it shows. It needs to be fully remodeled and the breakfast needs to be improved. I will stay somewhere else in future trips to Greenville. La Quinta needs to do better with improving the standards of the hotels it franchises. This is my second poor experience with La Quinta in the past 6 months and it is hurting their brand.

This property is quite old and does not live up to La Quinta standards. It is quite clear that this is not corporate-owned and operated and it shows. It needs to be fully remodeled and the breakfast needs to be improved. I will stay somewhere else in future trips to Greenville. La Quinta needs to do better with improving the standards of the hotels it franchises. This is my second poor experience with La Quinta in the past 6 months and it is hurting their brand.

Dirty. No gym.

Dirty. No gym.

The staff is so friendly and they are very accommodating. Eddie from the front desk is always kind. Good breakfast

The staff is so friendly and they are very accommodating. Eddie from the front desk is always kind. Good breakfast

Wonderful

Wonderful

I would give this a 0 if it was an option. The room was absolutely filthy. It felt like a run down motel in the middle of nowhere. I booked a suite so we'd have two separate sleeping areas, but the sleeper sofa only slept one person, instead of two as it was supposed to. It was the most disgusting sofa, which was covered up by an equally dirty slip cover. The pull out itself was the most uncomfortable thing I've ever laid down on. If the carpet wasn't the filthiest thing I've ever laid my eyes on, sleeping on the floor would've been a better option. There were also no garbage cans in the room at all. The blackout curtains did not cover the whole window and were held up by tape. Also, there were tears in the blackout curtains that they tried repairing with tape. Everything looked filthy. They say the whole hotel is non smoking, yet it has a lingering smell of smoke. If we hadn't arrived at 10pm, we would have absolutely left and found anywhere else to stay. Breakfast being included was a draw, but after seeing how filthy our room was, I would never trust anything that came out of their kitchen.

I would give this a 0 if it was an option. The room was absolutely filthy. It felt like a run down motel in the middle of nowhere. I booked a suite so we'd have two separate sleeping areas, but the sleeper sofa only slept one person, instead of two as it was supposed to. It was the most disgusting sofa, which was covered up by an equally dirty slip cover. The pull out itself was the most uncomfortable thing I've ever laid down on. If the carpet wasn't the filthiest thing I've ever laid my eyes on, sleeping on the floor would've been a better option. There were also no garbage cans in the room at all. The blackout curtains did not cover the whole window and were held up by tape. Also, there were tears in the blackout curtains that they tried repairing with tape. Everything looked filthy. They say the whole hotel is non smoking, yet it has a lingering smell of smoke. If we hadn't arrived at 10pm, we would have absolutely left and found anywhere else to stay. Breakfast being included was a draw, but after seeing how filthy our room was, I would never trust anything that came out of their kitchen.

While the room was large it was in need of refurbishing. Gouging on walls and trim. TV and or the stand was crooked. Shower head needs to be replaced - poor flow. Courtesy breakfast may have been leftover from 2024. Overall a very disappointing experience. Had we had multiple nights we would have been relocating to a better hotel. Honestly we should get some money off of the rate. I would have been okay with the room if I paid hotel 8 prices.

While the room was large it was in need of refurbishing. Gouging on walls and trim. TV and or the stand was crooked. Shower head needs to be replaced - poor flow. Courtesy breakfast may have been leftover from 2024. Overall a very disappointing experience. Had we had multiple nights we would have been relocating to a better hotel. Honestly we should get some money off of the rate. I would have been okay with the room if I paid hotel 8 prices.

The room was ok!! It had a funny smell when I walked in the room. I had to get some air freshener to get rid of that smell. The walls are really thin. I could hear people making noise all night. I could hardly sleep. The A/C work great!! The shower was real hot!!

The room was ok!! It had a funny smell when I walked in the room. I had to get some air freshener to get rid of that smell. The walls are really thin. I could hear people making noise all night. I could hardly sleep. The A/C work great!! The shower was real hot!!

The refrigerator wasn't working right

The refrigerator wasn't working right

Pet friendly, clean rooms, good breakfast, friendly staff

Pet friendly, clean rooms, good breakfast, friendly staff

Staff is very sweet. The room was subpar even for the price. Three of the 6 lights in my room and bathroom didn’t work, and there was a used bandaid in the corner of the bathroom. Again, the staff was really sweet and mortified when i told them…

Staff is very sweet. The room was subpar even for the price. Three of the 6 lights in my room and bathroom didn’t work, and there was a used bandaid in the corner of the bathroom. Again, the staff was really sweet and mortified when i told them…

Large well appointed room

Large well appointed room

Room was clean staff was welcoming and pleasant. Pillows were not very comfortable and were small seemed more like accent pillows than bed pillows.

Room was clean staff was welcoming and pleasant. Pillows were not very comfortable and were small seemed more like accent pillows than bed pillows.

Ac was great. Room was clean. Bed was very comfortable. Really enjoyed our stay.

Ac was great. Room was clean. Bed was very comfortable. Really enjoyed our stay.

Room was clean. Breakfast was good. Staff was very nice and helpful! Exhaust fan in the bathroom would have been appreciated.

Room was clean. Breakfast was good. Staff was very nice and helpful! Exhaust fan in the bathroom would have been appreciated.

Front desk staff was inattentive and there were cockroaches in our bathroom

Front desk staff was inattentive and there were cockroaches in our bathroom

My son about got bit by a dog in the lobby cards never worked every time wee letterhead to get new cards

My son about got bit by a dog in the lobby cards never worked every time wee letterhead to get new cards

Lamps didn’t work! No trash can in the bathroom! Sink water came black! Towel is very old and ruff! Elevate extremely slow! Carpet has a very bad odor in the room and hallway!

Lamps didn’t work! No trash can in the bathroom! Sink water came black! Towel is very old and ruff! Elevate extremely slow! Carpet has a very bad odor in the room and hallway!

Check in was real good the lady told me they turned the water off then they turned it back on so ok no problem…got up to our room went to go plug something up the outlet didn’t have a cover on it that would be a problem for a family who has little kids….went to take a shower had trouble with the water pressure not sure what happened with that…and the breakfast they didn’t have much of choices so I’m not sure if I’ll stay here again

Check in was real good the lady told me they turned the water off then they turned it back on so ok no problem…got up to our room went to go plug something up the outlet didn’t have a cover on it that would be a problem for a family who has little kids….went to take a shower had trouble with the water pressure not sure what happened with that…and the breakfast they didn’t have much of choices so I’m not sure if I’ll stay here again

Check in was great, the staff was very helpful but went to take a shower and had poor water pressure, one of the wall outlets didn’t have a cover over it that would be bad if a kiddo stuck there finger in there.

Check in was great, the staff was very helpful but went to take a shower and had poor water pressure, one of the wall outlets didn’t have a cover over it that would be bad if a kiddo stuck there finger in there.

We called the hotel within minutes of booking. The front-desk clerk said their “system was down,” refused to help, and told us to call back later. Expedia agents also tried twice to contact the hotel and received no answer. Minutes later the clerk answered our call, denied any calls from Expedia, and refused to check us in because we were arriving “past the cutoff.” When we asked for a manager, we were told none was on site and that management was “away in Texas.” Neither we nor Expedia were ever able to reach anyone in charge, and no one followed up. We never even stayed here—the hotel refused check-in, kept our $167 payment, and left us searching for another room in the middle of the night. We have screenshots showing that at the time of booking no cutoff was displayed on the Expedia listing; it appears the page was updated afterward. Weeks later we’re still disputing the charge through American Express. The lack of accountability, honesty, and basic professionalism from this property has been unbelievable. Avoid this hotel. The listing is misleading, management unreachable, and customer service nonexistent.

We called the hotel within minutes of booking. The front-desk clerk said their “system was down,” refused to help, and told us to call back later. Expedia agents also tried twice to contact the hotel and received no answer. Minutes later the clerk answered our call, denied any calls from Expedia, and refused to check us in because we were arriving “past the cutoff.” When we asked for a manager, we were told none was on site and that management was “away in Texas.” Neither we nor Expedia were ever able to reach anyone in charge, and no one followed up. We never even stayed here—the hotel refused check-in, kept our $167 payment, and left us searching for another room in the middle of the night. We have screenshots showing that at the time of booking no cutoff was displayed on the Expedia listing; it appears the page was updated afterward. Weeks later we’re still disputing the charge through American Express. The lack of accountability, honesty, and basic professionalism from this property has been unbelievable. Avoid this hotel. The listing is misleading, management unreachable, and customer service nonexistent.

The entrance to the hotel were not locked and too many people smoking at the door entrance.

The entrance to the hotel were not locked and too many people smoking at the door entrance.

Breakfast was subpar. No fruit or yogurt. My companion left a pair of boots in the closet that went missing. Dishonest staff members. Poor communication

Breakfast was subpar. No fruit or yogurt. My companion left a pair of boots in the closet that went missing. Dishonest staff members. Poor communication

Bed was not very comfortable. Smallest and hardest pillows I have ever had in a hotel. Breakfast limited and toaster didn’t work.

Bed was not very comfortable. Smallest and hardest pillows I have ever had in a hotel. Breakfast limited and toaster didn’t work.

Q

Q

Room was great

Room was great

The room was clean. The staff was great.

The room was clean. The staff was great.

I had medication that needed to be refrigerated so I put it in the fridge, only to wake up and find it was frozen solid, as well as my drinks I put in there. I told the front desk and they said a manager would call me, however, I NEVER HEARD A WORD!!!! And also had to go through an extensive process to replace my medication- out of pocket cost was $375. This place doesn't give a crap about you!

I had medication that needed to be refrigerated so I put it in the fridge, only to wake up and find it was frozen solid, as well as my drinks I put in there. I told the front desk and they said a manager would call me, however, I NEVER HEARD A WORD!!!! And also had to go through an extensive process to replace my medication- out of pocket cost was $375. This place doesn't give a crap about you!

Great stay check in was easy and clean

Great stay check in was easy and clean

This place is dirty and loud. Lots of sketchy people. It’s the second worst hotel I’ve ever stayed at and I am old. Gross.

This place is dirty and loud. Lots of sketchy people. It’s the second worst hotel I’ve ever stayed at and I am old. Gross.

room stayed cool

room stayed cool

This is the same as my review on Google

This is the same as my review on Google

Business friendly

D9nt know about the pet area. But the staff was great

The clerk at check in was very friendly. The room was quiet and comfortable.

The room was clean. Everything was nice. The pillows aren’t great or comfortable, but other than that everything was very nice.

My curtains were ripped, the elevator made noises as if it was about to break down. There were pets even though there was a sign saying no pets.

The bathroom was clean. Highlight of the stay. The elevator is questionable and makes loud grinding sounds when riding it. Carpets are stained all over throughout the hotel. It smelled like marijuana and cigarettes in the stairway, the hallways, the room, the bathroom, and all the linens.

Very noisy someone bamming on door for 45min and the ppl above our room seem to be doing construction till 2:40 in the morning

Was ok,I could come back again

overall great stay.

The room was dilapidated with soiled carpets and furniture. The bed sheets were used not cleaned.

Good accomadation for the price.

No TV, no printed literature on restaurants, can’t wait to leave. Sorry but true. We will not be back. The did give us a 20% discount though.

As the lady was checking me in she procedded to have a horrible attitude. While questioning check out times she also smarted off. Then upon arrival to the room, it smelled horrible as if someone just smoked a pack of cigs in the room. Then i went into bathroom just to find several things off hair strong across bathroom wall.

Clean rooms

It was a decent and reasonably priced hotel. The walls are kind of thin and you can hear your neighbor. Breakfast was just ok.

Pet friendly huge plus

I enjoyed my stay here. It was very clean and cozy. I will make another stay here, if available for my next travel. Thank you!

The staff was very nice. The room was in excellent condition.

Tv in 1st room didnt work

The room was immaculate and very comfortable. The breakfast was very good although the tables, at about 9 am, were all dirty. The one dislike was being woken up by the loud construction workers going to work very early and making a lot of noise by our room.

Courtyard beautiful

Pet friendly. Front desk staff kind.

Hotel front desk staff kind.

Pet area was located across the street from the hotel but was of a good size.

The rooms were not clean. Dirty bathroom as well as torn curtains.

Shops nearby

Clean room, nice staff, and convenient location.

Excelente, hay una chica que habla español y súper súper cordial, atiende de maravilla, me encantó y además las habitaciones súper limpias con un olor espectacular

Overall good stay with staff being exceptional 👌

It's OK

The room was clean however, there was a missing socket cover. The shower head had black mold around the tips

Clean room and friendly staff

The room was clean, no soap

Great VALUE and great room.

When i got into my room the window had been left open, and and the room as the night went on just smelled a bit off, like the carpet had been wet, the tv also didnt work, it just power cycled over and over

The room we stayed in was comfortable.

We had a good stay. Staff was accommodating and had a good breakfast

Every thing beside breakfast

Greet check in nice property close to everything and offers pet friendly rooms! A+++

Roach infested hotel do not stay here!! They switched use to a different room and it had roaches too! They won’t give you your money back either! No management on premises is their excuse

My stay went well the only suggestion is the ate plumbing especially the shower needs an upgrade.

I love that it was close to many dinning areas and it has a lobby with small tables that are accessible at any time. I had a meeting in the lobby and no one came and interrupted me talking with my colleague which is priceless to me. They also spoke English and Spanish which is a plus in my book.

3 different dog stains on comforter. Breakfast left a lot to be desired.

Everything was good

My stay was great..Upon check-in I had to call back down to from desk because of stains in the mattress pad which was visible to the eye and Ali I got ready to take a shower there was a nasty wash cloth hung on the shower from previous guest and also hair was in the bathtub. Not one piece but serval pieces.Called and left complaint with front desk clerk.

It was a pleasant stay

Would stay again. Good for the money. Comfy bed.

Older and not a good hotel. Wouldn’t stay there again.

The shower didn’t work in our room and the couch was dirty. We ended up having to go shower in a different room called a “spare room” as backup and it smelled like body oder. The shower was fixed within 2 hours. The key to the room did not work the whole time. The electric scanner was dying but they just kept giving us new keys. It was an ok room if you’re staying for one night and not spending much time in the room but you can tell it’s an older hotel and/or not kept up very well. Dogs were in the eating area so that’s just gross.

The room was somewhat clean, housekeeping left trash in the trash can. There were roaches crawling around on desk in the room and I was double charged for my room.

The room had an awful smell. The towels and bed sheets were stained.. We were supposed to stay two nights and I ended up canceling and leaving after the bathroom toilet overflow

Limited breakfast, no shampoo or conditioner in the room, several barking dogs, neighbors were making loud noises at 2am, toilet seat wouldn't stay up

Love it!!

The room wasn't stocked very well, had a small insect in bathroom, needs to have pest control. Check in and check out at front desk was slow.

I will be going to hospital for checkup and they have to pay the bill.i sent the pictures but looks like it wasn't posted

The hotel grounds and surrounding area was dirty with trash all over the place. However, the worst part was that the hotel did not save the room that I reserved even though I had already paid for it online. The room was clearly available online, hence the reason I selected it; however, upon arriving the room I paid for it had been given to someone else. The night staff told me that they did not have the authority to address it and then I would have to speak with Management in the morning. I spoke with Management in the morning only to have them tell me that it was just too bad and there was nothing that were going do about fixing it. Terrible management and terrible business practices. I do not recommend this establishment for a stay.

The area was fine, but it was quite dark in the parking lot especially if you were coming through the rear door. There was no lights back there which was very unsafe.

Everything was perfect

3 lamps did not work in my room

Overall, it was an enjoyable stay! Staff was very nice. Some of the accommodations were a little lacking. Our first room did not have a working iron/ironing board or microwave, and our second room did not have a working TV (We booked two rooms). The waffle maker and sausage gravy with biscuits at breakfast were delicious! It would have been nice to have some fresh fruit options, or even juice. The pool was very nice as was the pool area. Our floor was very quiet and the overall hotel was very clean. The hotel was also in a very convenient location for shopping and dinner options. We would stay again, but a few improvements would go a long way.

The room was fine but there wasn't a remote for the tv - I called down to the front desk around midnight but never get an answer - next day requested a remote which still did not work - ok visit but not great

I don't go to many hotels with comfortable beds. The female staff member on the front desk made things happen! I had a long flight and short rest and she was able to get me into a room quickly and she made quick adjustments. The fridge in my room wasn't working and she got a crew member up there fast to make the corrections. Many things were under maintenance which was a little bit shocking.

The room was spacious and the bed was comfortable. I was disappointed that the room didn't have a microwave in it. The front elevator being repaired was inconvenient, but I don't expect that to be an ongoing problem. The breakfast was limited in choices and not at the same standard of similar properties I have visited.

3rd time staying here. Like the location for the price. Wasn’t too pleased returning to the hotel at 10pm to find 3 police cars and one prisoner van parked right in front of the hotel lobby. Made me nervous as a single female traveler.

The breakfast was not good

Linens & carpets were clean. TVs worked. Water pressure was decent and the hot water worked well. It was fine. But we’ll pay a little more for a better stay elsewhere in the future.

We had to check out 3 rooms to find one with most things working except hair dryer. 1st tv didnt work.2nd microwave didnt work

It smelled so bad.

I didnt like the room had a stale smell. It smelled like a nursing home. They had a gym but only 2 pieces of equipment was operable. Other than that the place was decent.

Great place loved it

We got to town an hour earlier than expected and they let us check in. No problem. Parking was very simple, Uber eats accessible, mall Just a mile away. I would stay again!

The only negative was noise from other rooms.

Good place for a vocation

I enjoyed my stay at Laquinta Inn in Greenville. Perfect for affordable business travel

Great location

When we stayed, the night stagg was extremely rude, there was lots of maintenance issue. The lady who did breakfast actres like she hated her job and the food reflected that.

Good place to stay for convenience and beds slepted good.

The breakfast was very poor.

Room was not clean

Nothing no WiFi for the two days I stayed. No tv. And I still haven't got back my 50 deposit and it's Wednesday. I stayed Saturday

This was the worst breakfast that I've ever had at a hotel that offered a hot breakfast

I book a room that wasn’t available so I had to down size and only received 50$ back as a refund which I’m waiting 5 days to receive it and the deposit.

Would stay again

Best hotel ever

Na

I didn’t enjoy my stay!

Front desk check in clerk was very good,she was friendly and helped me change my room due to noisy kids in room next to me. Myself and several others had difficulty getting our keys to work on the rear entrance. Ice machine on second floor was inoperative.

Old musty hotel that smelled like marijauna. Beds were timed and uncomfortable.

everything was good except for the breakfast. Did not have hot food at 6 because worker didn't show till late then had no sausage.

Very comfortable and convenient

Clean

You get what you pay for or less with this one. Last resort!! Smokers in the next room and our room was smoked in a LOT!!! Tons of weed smokers… you smell it in the room. Breakfast was totally junk. Cereal and no milk, no bread, no meat of any kind.

About 8:30 PM, a very strong animal feces smell permeated the room. I called the front desk and the guy was pretty rude but said he had no other rooms and I could check out and GET A REFUND. About 5 minutes later I get a call to the room telling me I needed to vacate the room within 30 minutes or the police would be involved. WHAT? I thought they had the wrong room. I went to the front desk immediately to ask what was going on and the front desk clerk acted like he had no idea what I was talking about. Am I in the Twilight Zone? I decided to take him up on his offer and packed up my stuff and loaded the car and went to the front desk to turn in my key cards. The front desk clerk again told me " You will get a REFUND in 3-5 business days except for the pet fee. I asked for the manager's information and was provided an e-mail address. I e-mailed the next day to express my concerns and ask for the pet fee back. The response a few days later was nuts, making nonsense allegations and stating I would get NO REFUND. I have been charged double the rate quoted when I booked

Maria at the front desk was so warm and welcoming. Place could use some sprucing up & they only had cranberry juice - the others were out.

The staff was great

Great place for relaxation!

Had a great time with great customer service.

Breakfast was a disappointment not stocked enough. Uncleanness of common area. Service was terrible and unfriendly staff.

Room door access was antiquated. Or card was constantly deactivated and had to run to the lobby for reactivation. No daily room cleaning

The rooms were clean, staff was friendly. The pool was great! The back building entrance was very sketchy. Very dark at night they need a light and alot of unwanted activity.

Lobby was dirty, hallways were dirty, bloodstain on the bed skirt. We left immediately.

1) The continental breakfast is OK. Sparse, but there is some substance to it. Would have liked to have had larger coffee cups instead of the small ones provided. I stopped on two of the three mornings I was there and there was a little variety to the offering. 2) The hotel needs a good deep cleaning. My room showed signs of dirty and debris the vacuums either missed or just pushed around. There was a steady stream of small ants coming in from around the air conditioning unit. The floors on the common areas show signs of stains and spills. The parking lot has trash strewn about. 3) There were no bars of soap in my room upon check-in. 4) The trash can is tiny and does not hold much of anything. I ended up using a stash of plastic bags from the grocery store to bundle my room trash and take it to one of the larger bins bear the elevator on my floor. And that looked like what a lot of the other guests were doing, as well, since these bins quickly overflowed.

Room was ok. Bed was reasonably comfortable. No soap in room. Elevator was out off service, and key needed to be reset several times on a two night visit. If you need no frills, bare minimum amenities and service then this is the place for you. Would not stay there again. And frankly, I will think twice about any LaQuinta.

This property is comfortable for a multi night stay and has convenient accessibility to the local area. You’ll need to request cleaning service for your room early in the day to ensure you get some and the hallways could be a tad cleaner but overall this is a safe, comfortable and convenient location for staying with your family.

I received a text saying if I had any needs to just text the staff. I had several questions via text that never received an answer.

Dog barking in the next room over late at night.

When I was about to get in the bed, it was clear that the sheets had not been changed - there was hair all over the sheets. If they didn’t change the sheets what else in the room wasn’t cleaned?? When I went to the front desk to complain, they said oh well. They did offer to give me sheets to change them myself. Absolute terrible customer service. A motel would have been better. STAY AWAY.

Affordable deal

No tv in room, dog poop in hallways, unpleasant odor, toilet tissue was supplied for drying hands off, no charging outlets in room, no soap in room, major renovations needed.

Still a fine value for money hotel, with all features being average plus at worst. One negative (other than forgetting soaps in the room) is that there were no grab bars by the toilet in the room, which proved to be a difficult experience for us.

Property need some updating but stay was good overall

No bathroom cups, no charging stations for cell phones