Home2 Suites by Hilton Gilbert
About Home2 Suites by Hilton Gilbert
Located in Gilbert, 28 miles from Phoenix Convention Center, Home2 Suites by Hilton Gilbert has accommodations with an outdoor swimming pool, free private parking, a fitness center and barbecue facilities. With free WiFi, this 3-star hotel offers a 24-hour front desk and a tour desk. Copper Square is 29 miles away and Sea Life Arizona is 19 miles from the hotel. Guest rooms at the hotel come with a seating area and a flat-screen TV. All rooms at Home2 Suites by Hilton Gilbert feature air conditioning and a desk. A buffet, continental or vegetarian breakfast is available at the property. Hall of Flame Firefighting Museum is 23 miles from the accommodation, while Phoenix Zoo is 23 miles from the property. Phoenix-Mesa Gateway Airport is 6.2 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, friendly and helpful staff, and convenient location. However, some guests have complained about issues with the beds, breakfast, and housekeeping services.
- Cleanliness
- Friendly and helpful staff
- Issues with beds
- Breakfast quality and variety
- 5/5
Room was spacious and clean. Staff had the best customer service and attitudes that I’ve come across in awhile and I travel frequently. Every member was friendly and extremely helpful.
- 4.5/5
Clean and spacious rooms. Great breakfast.
- 5/5
I live nearly an hour from my office so occasionally I stay locally to avoid the commute. Last night I had the pleasure of staying with Home2Suites and I was very pleased. I tend to skip around to different hotels since I live locally and this is more just for decompression time and to avoid a commute so I can confidently say this is one of the most comfortable places I have stayed. I do not really use the amenities so I cannot comment on those but I can tell you the rooms are clean, beds are comfy, water is hot. and the staff are friendly.
- 5/5
She was friendly and helpful with alternative choices available. The breakfast bar was the highlight of our stay. We have never enjoyed a hotel breakfast more! The variety of dishes and condiments was top notch
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
The location was great. The lady in the front desk when i checked in was very friendly. The lady when we checked out was awesome too she complimented my hair and that was nice. The room was spacious and the bed was very comfortable. The bathroom was great too. Nothing.
- 5/5
The rooms are very nice and look pretty new with very comfortable beds. The included breakfast is also really good with many options.
- 5/5
Great room (very quiet), great breakfast and great location. I would highly recommend this hotel.
- 4/5
Room was clean and comfortable. Staff was friendly.
- 5/5
The location and friendly staff None
- 5/5
The location and friendly staff None
- 5/5
The rooms were comfortable and the staff was very nice and helpful.
- 5/5
Wonderful staff. Upgraded us to a suite to help with our busy weekend. Yummy spread at breakfast. Great clean room. Room for us to have food and play games.
- 5/5
We went to a wedding at the nearby temple. So convenient clean the staff was very nice and a good breakfast!!
- 5/5
Staff was fantastic and friendly room was perfect
- 5/5
Nice hotel. Was clean and breakfast was pretty good.
- 5/5
Clean room, friendly staff, good selection of breakfast items, pool was clean
- 5/5
The fresh buttermilk biscuits at breakfast was worth the stay!
- 5/5
Outstanding property, will be back. Had a minor issue with noise generated by a children's group on the floor above.
- 5/5
It was a great hotel a wonderful day and I would definitely go back
- 5/5
Breakfast was very good and person working there very friendly.
- 3/5
The room was clean but overpriced. The kitchen was stocked with enough items to cook a meal if desired. We did not deal with staff. The breakfast was awful. It was cold and items available were very limited. We had read about a good hot breakfast. This was NOT the case for us. Would not go back to this hotel or a Home2 Suites by Hilton.
- 4/5
Other than the fridge smelling like something died in it, it was a nice room
- 5/5
The front desk staff were all very pleasant and extremely helpful. I was impressed by the breakfast selection and quality. However, I found our room was not up to my family's standards. The bed was way too firm and the pull out sofa sleeper was not comfortable either. There was trash left on the floor in the bathroom and it's looks like at least a weeks worth of dust all throughout bathroom and the room. I wish I could leave a better review because of the welcoming staff I mentioned before, but the rooms cleanliness or lack there of, would keep me from staying there again.
- 5/5
Always a fantastic stay here!
- 5/5
Exceptional
- 5/5
It was clean, staff was pleasant and amenities were not lacking
- 5/5
Great staff, nice property. Very comfortable and quiet.
- 5/5
Breakfast was amazing, staff was friendly ace helpful
- 5/5
The kitchen had everything you need! The breakfast was good!
- 4.5/5
Superb
- 5/5
Fresh breakfast menu. Excellent accommodations and staff
- 1.5/5
The water pressure in the shower was horrible. I had to rinse my hair in the sink after my shower to get all the shampoo and conditioner out of my hair. The bed was extremely soft and the comforter on the bed was extremely thin.
- 5/5
Clean room, friendly staff.
- 5/5
Best breakfast!! Staff were great!
- 5/5
Exceptional
- 5/5
Everything!!!! Clean, accommodating, great breakfast, the best hotel pillows, price, location, just everything! The staff is unbelievably nice. We asked for additional towels and received them in less than 10mins. I’ve stayed in MANY hotels due to our daughter’s dance schedule and by far this was the best! My husband and I could not stop raving about this place. This will be the only place we stay while visiting Gilbert! 100/10! I can’t believe I’m saying this but there’s not one complaint. I can’t find not one thing wrong with this place. Amazing!
- 5/5
Everything!!!! Clean, accommodating, great breakfast, the best hotel pillows, price, location, just everything! The staff is unbelievably nice. We asked for additional towels and received them in less than 10mins. I’ve stayed in MANY hotels due to our daughter’s dance schedule and by far this was the best! My husband and I could not stop raving about this place. This will be the only place we stay while visiting Gilbert! 100/10! I can’t believe I’m saying this but there’s not one complaint. I can’t find not one thing wrong with this place. Amazing!
- 5/5
The breakfast was fresh and hot and easy to access. Our suite was clean and comfortable.
- 3/5
Pleasant
- 4/5
Staff was very friendly, room was clean and comfortable
- 5/5
One of the best hotel experiences I've ever had. Clean, amazingly friendly staff, accommodating, breakfast was perfect and the room was adorable.
- 1.5/5
Very clean Good location Too expensive for what you got Breakfast was by far the worst we’ve had-ridiculous…warm up the food, not that hard.
- 1.5/5
Very clean Good location Too expensive for what you got Breakfast was by far the worst we’ve had-ridiculous…warm up the food, not that hard.
- 5/5
Room was clean, windows could be cleaner very streaky
- 5/5
Great location, close to everything in Gilbert. Friendly,helpful staff. Rooms were as advertised. No surprises. Clean, comfortable. Free morning breakfast offerings were good.
- 5/5
Great location, close to everything in Gilbert. Friendly,helpful staff. Rooms were as advertised. No surprises. Clean, comfortable. Free morning breakfast offerings were good.
- 5/5
Staff was friendly and helpful.
- 5/5
Staff was super nice and helpful
- 5/5
We didn’t use the gym but we did bring our large dog (within the hotel’s weight limit). They have an area where you can take your dog to pee/poop and even provide bags for the poo. We always stay here when we come to AZ and will likely continue to do that.
- 5/5
Exceptional
- 4.5/5
Amenities
- 4.5/5
Amenities
- 2/5
Room sucked dirty
- 5/5
Clean rooms, staff was amazing, has everything you need for a stay.
- 5/5
It was a good location. I did not like the breakfast. Coffee was good.
- 5/5
Exceptional
- 5/5
I did not like the breakfast. Coffee was good.
- 5/5
Clean, great location, friendly staff
- 5/5
Clean, great location, friendly staff
- 4/5
Though much was good about my stay, I had a daily dislike of the breakfast. Selections were fine, but heated items were always tepid, at best ... to me a real turn-off.
- 5/5
Everyone was nice, very clean rooms
- 5/5
Comfy bed, awesome air temp control
- 5/5
Comfy bed, awesome air temp control
- 5/5
Extremely spacious and clean.rooms. more like a one bedroom apartments.
- 5/5
Extremely spacious and clean.rooms. more like a one bedroom apartments.
- 5/5
Well kept, friendly and helpful staff. Nothing
- 5/5
Everything was great about our stay, starting with check in. The hosts were kind and welcoming. The room itself was large and clean. There were ample snacks for sale in the lobby and free water bottles! The breakfast was hot and better than your typical continental. We would definitely stay here again!
- 5/5
Everything was great about our stay, starting with check in. The hosts were kind and welcoming. The room itself was large and clean. There were ample snacks for sale in the lobby and free water bottles! The breakfast was hot and better than your typical continental. We would definitely stay here again!
- 3/5
Everyone at the front desk was so nice. Every time I talked to them, they were helpful. The reason I’m not giving it five stars is because the fan on the air conditioner rattled all night even when it was off. I heard this from a couple other people in their rooms as well. The water pressure in the shower was hot, but pretty weak. And my biggest issue was that one of the reasons we chose this hotel was for the complementary breakfast. We were there for a volleyball tournament weekend and I knew it would be so convenient to have breakfast right there as we headed out the door for the whole day. We had to leave every morning at 6:30 AM, but on the weekends their breakfast doesn’t start until 7 AM. Knowing that almost their whole hotel was full of volleyball players, I just thought it would’ve been nice of them to open up their breakfast an hour early. Especially since technically we paid for it. It felt like we didn’t get our moneys worth in that way.
- 3/5
Everyone at the front desk was so nice. Every time I talked to them, they were helpful. The reason I’m not giving it five stars is because the fan on the air conditioner rattled all night even when it was off. I heard this from a couple other people in their rooms as well. The water pressure in the shower was hot, but pretty weak. And my biggest issue was that one of the reasons we chose this hotel was for the complementary breakfast. We were there for a volleyball tournament weekend and I knew it would be so convenient to have breakfast right there as we headed out the door for the whole day. We had to leave every morning at 6:30 AM, but on the weekends their breakfast doesn’t start until 7 AM. Knowing that almost their whole hotel was full of volleyball players, I just thought it would’ve been nice of them to open up their breakfast an hour early. Especially since technically we paid for it. It felt like we didn’t get our moneys worth in that way.
- 4.5/5
Good value for the money Bed were a little too soft. I know this is a personal preference, but firm is better for my back.
- 5/5
Thanks!
- 5/5
Thanks!
- 5/5
The staff was friendly.
- 5/5
The staff was friendly.
- 4/5
We liked the breakfast a lot especially the fruit water. The pool was having a heater problem and staff fixed it while we were there. Really liked the outdoor fireplace and the gym.
- 5/5
clean room, friendly staff, good breakfast
- 5/5
clean room, friendly staff, good breakfast
- 4.5/5
Last day at hotel our key cards were cancelled early before check out time. Had to reactivate our 2 cards for access to our room.
- 3.5/5
Breakfast was great The AC unit sounded like a train all night long.
- 3/5
Messy dining area
- 3/5
Messy dining area
- 5/5
Stay here every time we go to Chandler- clean, pleasant staff, great breakfasts
- 5/5
Stay here every time we go to Chandler- clean, pleasant staff, great breakfasts
- 4.5/5
Centrally located, easy to find, clean, friendly staff, good breakfast.
- 5/5
The room was nice & spacious. I like the full kitchen supplied with utensils, plates etc. Little 1 or 2 cup coffee maker was nice addition too. The breakfast options were great compared to other hotels. The 24/7 coffee, tea & hot chocolate in lobby, was also nice touch. Pool was good place to go to digress & stay cool in triple digit weather, when not indoors. The cost of snacks or drinks in lobby were a bit ridiculous. Like the airports & quick stop stores. I do not think they need to be that high priced at hotel.
- 5/5
Staff was friendly. Room was large and clean. The noise was minimal
- 5/5
Staff was friendly. Room was large and clean. The noise was minimal
- 3/5
Staff was great! The gym needs some improvement.
- 3/5
Staff was great! The gym needs some improvement.
- 5/5
Clean and comfortable
- 5/5
Clean and comfortable
- 5/5
Very cleanly and accommodating. The staff is excellent. Very nice and friendly After house keeping serviced our room, towels weren’t replenished. Not a big deal since the front desk gave us additional towels but something to consider.
- 4.5/5
Located close to super markets and stores. Well kept, up to date and clean. N/a
- 5/5
Nothing, everything was perfect.
- 3/5
The staff at this home 2 suites are very friendly and helpful. Our room was not as clean as I would prefer. There was hair in the sink, bathroom floor and shower. There was also still stuck on toothpaste on the sink. It was pretty gross. I wouldn’t stay here again because of that. We didn’t eat the breakfast so I can’t comment on that.
- 3/5
The staff at this home 2 suites are very friendly and helpful. Our room was not as clean as I would prefer. There was hair in the sink, bathroom floor and shower. There was also still stuck on toothpaste on the sink. It was pretty gross. I wouldn’t stay here again because of that. We didn’t eat the breakfast so I can’t comment on that.
- 5/5
Love the staff, the room and the location!!
- 5/5
Love the staff, the room and the location!!
- 3/5
- 3/5
- 5/5
The front desk staff was very accomodating. We had a last minute emergency on the second day of our stay and Zuriel was able to get that cost removed as we didn't spend the night. He was so helpful and pleasant!!! Thanks for having employees that care!
- 5/5
The front desk staff was very accomodating. We had a last minute emergency on the second day of our stay and Zuriel was able to get that cost removed as we didn't spend the night. He was so helpful and pleasant!!! Thanks for having employees that care!
- 5/5
Great stay for the price. Rooms were clean and roomy. Staff was very friendly.
- 4/5
The breakfast had healthy options and I appreciate that. Flavor was so so but it worked.
- 3.5/5
We loved the room, service, and most of the amenities. The staff was great and responsive, but I don't know if we would stay there again unless they fix the showers and the breakfast - although I could get a decent breakfast at McDonald's up the street. The problems were with the breakfast and the time it takes to get hot water to the shower. I believe we had to let the water run 3 to 5 minutes before it started to get warm - kind of a waste of water and time. The breakfast was a frustrating experience. First, the warm breakfast was not very good at all (same complaint with another H2S we stayed at in Utah). Second, it was VERY hard to get to inside of that warmer. I had to hold the glass door open, hold a plate, and then try to reach into that small compartment with tongs to pull some food out. The bacon and eggs would break into pieces and fall to the floor. I saw this happen to other guests too. I know you have very little space but that warmer is a real pain to work with.
- 5/5
The person at the front desk was very friendly and helpful. The room was clean and spacious. We especially appreciated having a refrigerator with a freezer, a kitchen sink, plates and utensils. The small sofa was quite comfortable. The decor was simple and attractive. The breakfast bar had more protein choices than we usually see at a hotel and everything was very good. The location was close to the airport, our family members and many stores.
- 5/5
The person at the front desk was very friendly and helpful. The room was clean and spacious. We especially appreciated having a refrigerator with a freezer, a kitchen sink, plates and utensils. The small sofa was quite comfortable. The decor was simple and attractive. The breakfast bar had more protein choices than we usually see at a hotel and everything was very good. The location was close to the airport, our family members and many stores.
- 5/5
Not very good selection
- 5/5
Not very good selection
- 5/5
Staff was welcoming and customer satisfaction driven. Room was clean and well appointed, thoughtfully stocked. Dog in room next door barked all night for two nights, but not the fault of the hotel, but opportunity to complain which I did not feel led to do.
- 5/5
Staff was welcoming and customer satisfaction driven. Room was clean and well appointed, thoughtfully stocked. Dog in room next door barked all night for two nights, but not the fault of the hotel, but opportunity to complain which I did not feel led to do.
- 5/5
Room was great. We love the size or the room, because I have a walker and a mobility scooter so there is plenty of space to move around in it. Love the kitchenette.
- 5/5
Room was great. We love the size or the room, because I have a walker and a mobility scooter so there is plenty of space to move around in it. Love the kitchenette.
- 5/5
Everyone we came in contact with was very welcoming and kind. The room was clean and had everything we needed for our 3 night stay.
- 5/5
Everyone we came in contact with was very welcoming and kind. The room was clean and had everything we needed for our 3 night stay.
- 5/5
Staff was courteous and helpful. Very nice stay for my family and I.
- 5/5
Staff was courteous and helpful. Very nice stay for my family and I.
- 4/5
Clean room, great breakfast, nice rooms
- 4/5
Clean room, great breakfast, nice rooms
- 5/5
Very happy with stay
- 5/5
Very happy with stay
- 5/5
Comfortable bed, walk in shower with seat.
- 5/5
Comfortable bed, walk in shower with seat.
- 4/5
The staff was all nice and helpful.
- 4/5
The staff was all nice and helpful.
- 5/5
Clean space, friendly staff
- 5/5
Clean space, friendly staff
- 5/5
Room was nice and clean, the free breakfast was very good and the staff helpful.
- 5/5
Room was nice and clean, the free breakfast was very good and the staff helpful.
- 5/5
Room was clean, staff was great and was very confortavle in the room.
- 5/5
Room was clean, staff was great and was very confortavle in the room.
- 5/5
Nice property, friendly people.
- 5/5
Nice property, friendly people.
- 4/5
Very nice hotel
- 4/5
Very nice hotel
- 5/5
simple, clean, nice...food was a little off the mark but great overall
- 5/5
simple, clean, nice...food was a little off the mark but great overall
- 4/5
It was great!!
- 4/5
It was great!!
- 4/5
A good clean hotel.
- 4/5
A good clean hotel.
- 5/5
Walk in shower
- 5/5
Walk in shower
- 5/5
Comfortable and really enjoyed more options for breakfast.
- 5/5
Comfortable and really enjoyed more options for breakfast.
- 2/5
All was good except the bed was terrible with springs sticking out and completely worn out. The guy that checked it said they were going to get new mattresses in two weeks. We ended up sleeping on the hideaway bed in the couch.
- 2/5
All was good except the bed was terrible with springs sticking out and completely worn out. The guy that checked it said they were going to get new mattresses in two weeks. We ended up sleeping on the hideaway bed in the couch.
- 5/5
The staff was wonderful and the breakfast
- 5/5
The staff was wonderful and the breakfast
- 5/5
Great
- 5/5
Great
- 4/5
The shower heads were super calcified and not clean so the water pressure wasn't good in the shower. The bed was "ok". No other issues :)
- 4/5
The shower heads were super calcified and not clean so the water pressure wasn't good in the shower. The bed was "ok". No other issues :)
- 5/5
It was in a great place and a great hotel. No issues
- 5/5
It was in a great place and a great hotel. No issues
- 1/5
Paid for a room that my mother was not able to check into. Provided all personal ID information and reservation# and the front desk didn’t let her check in. Did not have any issues with Hyatt Place next door checking in my mother.
- 1/5
Paid for a room that my mother was not able to check into. Provided all personal ID information and reservation# and the front desk didn’t let her check in. Did not have any issues with Hyatt Place next door checking in my mother.
- 5/5
My wife and i absolutely loved it here.
- 5/5
My wife and i absolutely loved it here.
- 5/5
Great servoce from front desk and room was comfortable and clean
- 5/5
Great servoce from front desk and room was comfortable and clean
- 5/5
Great hotel!
- 5/5
Great hotel!
- 5/5
Excellent amenities. Extremely helpful staff. Great location.
- 5/5
Excellent amenities. Extremely helpful staff. Great location.
- 5/5
Very nice and clean
- 5/5
Very nice and clean
- 5/5
Staff has an excellent customer skills
- 5/5
Staff has an excellent customer skills
- 3/5
But the rooms were a little dated. My room was smelly and the light bulbs were oddly mismatched. The bottles of water in my coworker’s room were opened and one was empty!
- 3/5
But the rooms were a little dated. My room was smelly and the light bulbs were oddly mismatched. The bottles of water in my coworker’s room were opened and one was empty!
- 2/5
Front desk clerk did not know how to check me in. Took 20 minutes and a lot of confusion.
- 2/5
Front desk clerk did not know how to check me in. Took 20 minutes and a lot of confusion.
- 4/5
Nice
- 4/5
Nice
- 5/5
I can’t say enough good things about this property. This has been one of the nicest hotel experiences I’ve ever had the room had all of the amenities plus some that I never would’ve imagined such as a dishwasher and the availability of a cooktop if you so choose, the staff was incredible and checked in via text on the first day and I accidentally left my blinds open and they gladly went and shut them without a second Five star hotel breakfast was amazing, pool was clean and the area around the pool was great for sunbathing when I had the time the gym facilities were great absolutely no complaints!!
- 5/5
I can’t say enough good things about this property. This has been one of the nicest hotel experiences I’ve ever had the room had all of the amenities plus some that I never would’ve imagined such as a dishwasher and the availability of a cooktop if you so choose, the staff was incredible and checked in via text on the first day and I accidentally left my blinds open and they gladly went and shut them without a second Five star hotel breakfast was amazing, pool was clean and the area around the pool was great for sunbathing when I had the time the gym facilities were great absolutely no complaints!!
- 5/5
Our family came to Gilbert AZ to join our choir for the weekend. The hotel suites were perfect for our family of 6. We booked 2 king suites for extra space. There was plenty of room, the mini kitchen was perfect for storing and feeding the family on the go. The front desk was very friendly and welcoming. My husband and kiddos loved the breakfast provided, especially the waffles! The pool was a favorite, just wish we had more time to play!
- 5/5
Our family came to Gilbert AZ to join our choir for the weekend. The hotel suites were perfect for our family of 6. We booked 2 king suites for extra space. There was plenty of room, the mini kitchen was perfect for storing and feeding the family on the go. The front desk was very friendly and welcoming. My husband and kiddos loved the breakfast provided, especially the waffles! The pool was a favorite, just wish we had more time to play!
- 2/5
The queen bed was more like full size bed. The pillows were horrible. The breakfast place was limited and they would not fill up the empty dishes.But the towels were nice…
- 2/5
The queen bed was more like full size bed. The pillows were horrible. The breakfast place was limited and they would not fill up the empty dishes.But the towels were nice…
- 3/5
The beds are absolutely awful. Rock hard. We had a herd of Elephants in the room above us. It sounded like they were rearranging furniture the entire trip, and the front desk employee couldn't have cared less when we informed her. For $700 for two nights, we wont stay here again.
- 3/5
The beds are absolutely awful. Rock hard. We had a herd of Elephants in the room above us. It sounded like they were rearranging furniture the entire trip, and the front desk employee couldn't have cared less when we informed her. For $700 for two nights, we wont stay here again.
- 5/5
Staff went beyond expectations. Always ready to help.
- 5/5
Staff went beyond expectations. Always ready to help.
- 3/5
Bed was very lumpy & not comfortable
- 3/5
Bed was very lumpy & not comfortable
- 4/5
Breakfast optio s were cold. Need microwaves to heat up food
- 4/5
Breakfast optio s were cold. Need microwaves to heat up food
- 5/5
Great staff. Good breakfast. Good stay.
- 5/5
Great staff. Good breakfast. Good stay.
- 4/5
No room clean up provided even though check in counter told us we were scheduled for 1 on Saturday - never happened. New hotel but already heavy wear noticed especially in the elevators. Room carpeting seemed beat already - the morning breakfast was nice in the lobby and a plus for us.Staff was nice and attentive.
- 4/5
No room clean up provided even though check in counter told us we were scheduled for 1 on Saturday - never happened. New hotel but already heavy wear noticed especially in the elevators. Room carpeting seemed beat already - the morning breakfast was nice in the lobby and a plus for us.Staff was nice and attentive.
- 5/5
Everyone was so nice and our room was very clean. Great job!
- 5/5
Everyone was so nice and our room was very clean. Great job!
- 5/5
Bed was so comfortable and very clean room. I don't like open closets, and the couch was not comfortable at all. The staff were awesome and great breakfast selection but would like to see more Keto friendly items.
- 5/5
Bed was so comfortable and very clean room. I don't like open closets, and the couch was not comfortable at all. The staff were awesome and great breakfast selection but would like to see more Keto friendly items.
- 4/5
Coffee maker in room is nice.
- 4/5
Coffee maker in room is nice.
- 5/5
Clean and nice place to stay
- 5/5
Clean and nice place to stay
- 5/5
Excellent kitchenette
- 5/5
Excellent kitchenette
- 5/5
The buzzing fridge drove us nuts n the room stunk. Had to buy a pllug in!
- 5/5
The buzzing fridge drove us nuts n the room stunk. Had to buy a pllug in!
- 5/5
We were comfortable and the room was very spacious. It was a 1 bedroom so having a separate room and TV was awesome and priced very well. Some hair in the shower was unpleasant but that comes down to the individual who didn't care. Kitchenette is microwave only for cooking but fridge was ample. Decent breakfast and hours were reasonable. Pool was warm enough to use in December.
- 5/5
We were comfortable and the room was very spacious. It was a 1 bedroom so having a separate room and TV was awesome and priced very well. Some hair in the shower was unpleasant but that comes down to the individual who didn't care. Kitchenette is microwave only for cooking but fridge was ample. Decent breakfast and hours were reasonable. Pool was warm enough to use in December.
- 4/5
The only thing we didn't love was the single elevator in the whole place and it was at 1 end of the hotel, so if you where on the 5th floor and on the opposite end as the elevator it made for a very very long walk every time you left your room.
- 4/5
The only thing we didn't love was the single elevator in the whole place and it was at 1 end of the hotel, so if you where on the 5th floor and on the opposite end as the elevator it made for a very very long walk every time you left your room.
- 4/5
Amelia was amazing, staff was great. Not walkable but likely to get better. A lot of traffic noise. Cleanliness good but little details grungy like top of drawer handles, faucets, corners.
- 4/5
Amelia was amazing, staff was great. Not walkable but likely to get better. A lot of traffic noise. Cleanliness good but little details grungy like top of drawer handles, faucets, corners.
- 5/5
Comfortable bed, friendly service, good breakfast
- 5/5
right off the 202, convenient to SE side of Phoenix. only a few minutes from Mesa airport. Great staff, Thanks
- 4/5
nice
- 5/5
Friendly check in.
- 5/5
Clean, convenient, good amenities, nice little free breakfast in the am. Nice staff.
- 2/5
When they finally decided to move me, they moved me to a room that was not clean. First the room smelled like farts, comstant farts. When i pulled the sheets back, there was pet hair present.I dont own any pets so this was not just transfer. The sheets were wrinkled as if some one just got out of that bed. Although the bathroom was stock with clean towels it was also not cleaned before the room was offered to me. The floor was not mopped and the walls (washable wallpaper) had stain s on the near the toilet and over the sink areas like some one was throwing something at the walls. For fear of being moved to the basement or somwhere less accommodating than a dirty room, I cleaned the room and changed the sheets myself. I'LL NEVER STAY HERE AGAIN!!!!
- 5/5
Spacious room, all amenities needed, helpful staff
- 5/5
Clean facility and great breakfast options
- 3/5
Disappointed with the evening staff, I was traveling with my aging mother and needed help and information as I was not familiar with the area and we got there in the evening .I called down twice for a pillow, they never did bring one up. Asked about restaurants in the area, very vague and in the morning when we went outside there were several with in short walking distance. Asked about taxis and Uber and was told they knew nothing about that. The morning staff was good, breakfast was good but for the price I would not stay again..
- 5/5
everything
- 5/5
great hotel
- 3/5
The facility was fine. The people in the room above us were very noisy into the wee hours. After notifying staff they either did nothing or was no change
- 4/5
I think for the price it could use some upgrades. Rug shabby, window blinds did not work very well, and tv remote did not properly control.
- 5/5
It was nice
- 5/5
It was very nice! Convenient to stores and restaurants. I only have a couple of complaints, the room was very dark, no where to put on makeup if someone else wants to shower and there wasn’t a safe.
- 4/5
Our room was spacious. Having a downstairs room, noise was an issue once breakfast started. Breakfast area needed more seating. Overall, stay was good.
- 5/5
Very spacious suite with anything you could ask for if you had to live here for a while! Breakfast was one of the best I've ever seen at any hotel...and Ryan at the front desk was a much-appreciated helper when I couldn't get a document printed for a wedding I was officiating! I would return and highly recommend.
- 5/5
People were great
- 4/5
Nice place to stay. Everything was good. Would definitely stay here again.
- 4/5
Great options for Gilbert and surrounding area. There is construction happening next door to the property so it’s noisy and loud when they are working. Great breakfast options and kind staff.
- 5/5
Great hotel and right in the middle of everything!
- 5/5
Nice place, but quite a distance from the airport
- 5/5
Breakfast was unbelievable an actual Buffet.
- 5/5
Staff was great as usual
- 5/5
I loved the no contact regiatration, access to my room via electronic key on the app, and great room with a view. Thank you!
- 5/5
Nice and peaceful
- 4/5
Clean, fresh and comfy. All the staff were very friendly and helpful.
- 5/5
We visited in August and the a/c worked great, just be sure to follow the hotel instructions. Breakfast is a full hot breakfast and we enjoyed it. Winco is close by for groceries. We would definitely stay here again. As I write this, we have been on the road staying in hotels for eight weeks. This is one of the best hotel stays we had. Staff is very helpful and friendly. I recommend booking directly as we had issues making changes.
- 4/5
Clean
- 4/5
The lovely young lady at the desk moved us to another room immediately. I don't know her name but she was awesome. After thus was foxed the stay was very pleasant. Very quiet room, breakfast was acceptable but coukd have a larger selection. Overall, a great stay. We will book here again.
- 5/5
Great service at front desk.
- 5/5
Wonderful facility, great customer service, will visit again
- 5/5
I really really am enjoying my stay. The staff, the room, the breakfast… all great! The washer did have some issues but nothing that wasn’t immediately addressed
- 4/5
I didn’t need much from the hotel as I was mainly out and about all the time, so I’m thankful that I had pretty much everything that I needed in my room to settle down for the night. it’s a really simple booking process to get your room, and the people that work here will make sure you are good on your necessities during your entire stay. I really enjoyed the place! Would book here again.
- 4/5
Over all good experience. Safe area and cozy room. Could've been a little bigger for a suite and bathroom could've been a bit cleaner (previous guests hair in the shower) but other than those things it was comfortable and nice.
- 5/5
Close to my son’s house
- 2/5
I started using this hotel sometime in late 2023.. had good experiences with bringing my dog and both my dog & cat on one stay. I especially like the location.. near to the home I sold in June 2023. Unfortunately during the last two trips my credit card details were compromised and your hotel seems to me to be the single common denominator. That was bad enough but on my last check out I was harassed by housekeeping banging on my door.. I’m not even sure the young woman identified herself as such but I opened the door and she could clearly see that I had one of your carts with a cooler on it, clearing out the fridge & freezer. My dog was still there but with her harness and leash. She actually asked if I knew what time check out was. I said yes, I was aware, and was obviously doing a last clear out. After I shut the door I checked my watch.. 11:04. A couple of minutes later another knocking on the door.. a young man who ‘had been given a list’. He was far more civil and I assured him I was obviously on my way. I made it down to the desk and had to wait.. my final check out.. 11:10 as printed out on my receipt. The tactics used by housekeeping left a seriously bad impression with me. It was over the top at the very least.. and add to it I have had to change credit cards TWICE now.. I will be finding another hotel for my next trip to the valley. Also I wonder at my final printed bill.. the address is ALL WRONG. Odd, considering the credit card problems.
- 1/5
Room was infested with bugs, filthy and in a serious state of disrepair. Blinds were torn. Paint issues everywhere. Filthy bathroom.
- 5/5
Great, super clean room.
- 5/5
It was such a cute place to stay at, and everything felt so clean and put together! I’d definitely stay again!
- 5/5
Convenient, just off highway. Beautiful suite
- 5/5
Only stayed one night but all staff were friendly. The room and common areas were very clean. Very quiet in the room and the shower was perfect!!
- 5/5
Just stayed one night but it was a real comfortable Queen suite.
- 5/5
Our stay was very good. Room was clean and comfortable. Enjoyed the facility.
- 3/5
The suite was very nice but the bed was very uncomfortable.
- 5/5
Everything was great!
- 1/5
Our first room the bed looked like it had been slept in . The front desk told us there was no housekeeping. so we moved to another room. The next room the floor was super sticky so I got some soap and a wash cloth and wipe the floor down. I attached the wash cloth that was black after a few wipes of the floor. The window coverings were broken and ugly (i attached a photo) and the office chair looked like someone had peed on it and it dried.
- 5/5
We stayed for 9 nights. The property was well maintained, quiet. We were happy about all, but the bed was a bit soft for us. It the whole of it, that is really nothing.
- 4/5
Rooms were good size, very clean.
- 5/5
Very happy with my stay!!
- 3/5
The room smelled & Housekeeping wasn’t once a day
- 4/5
Stayed 6/21/24; checked ~3 pm. The hotel was wonderful, clean, well situated, etc. Waited for a quite a while (no one around!!) at the check in desk until the staff person decided to come out of the “staff lounge”. She had clearly been eating. I suppose that’s more important than customer service.
- 5/5
Everyone was great and rooms were clean and big
- 5/5
Staff very efficient and friendly. Room was spacious and clean. The bed was very comfy, no problem sleeping. Breakfast was good! Would definetly recommend and stay again!
- 5/5
Perfect! I’ll return
- 4/5
Friendly staff. Clean property. Close to several shopping and dining options.
- 5/5
We were in town for a family party and it was convenient, free parking, staff was very accommodating and we would use them again.
- 5/5
We had the pleasure of staying at this wonderful hotel, and it exceeded all our expectations. From the moment we arrived, we were impressed by the impeccable cleanliness and spaciousness of the room. The staff are lovely and the hotel had such a warm and welcoming atmosphere. The location is perfect, it is close to everything and in a very safe area. We really enjoyed our stay, thank you so much! I highly recommend here to anyone looking for a perfect blend of comfort and hospitality.
- 5/5
The room was clean and spacious. Parking was plentiful and convenient and the staff was top notch. Highly recommend.
- 5/5
liked the location, the room was great
- 5/5
Very spacious and well appointed room. Beds were very comfortable. Would definitely stay again.
- 5/5
Great location! Hotel had nice amenities and was clean and comfortable. Staff were always helpful! Parking was well lit and large.
- 5/5
Jonathan was great in making sure we had everything we needed! The room was clean, as well as the pool. The continental breakfast could use some work. Seemed to have very little options. But had great coffee!