Hampton Inn & Suites Phoenix/Gilbert
About Hampton Inn & Suites Phoenix/Gilbert
Hampton Inn & Suites Phenix/Gilbert, located 5 miles from Phenix-Mesa Gateway Airport, offers free local transfer services and an outdoor pool. Rooms feature 42-inch flat-screen TVs and free Wi-Fi. All guest rooms provide microwaves, refrigerators and coffee makers. They also have seating areas and desks. For guests’ convenience, Hampton Inn Gilbert serves breakfast. The hotel offers a hot tub and gym along with a business center and meeting facilities. There is a gift shop as well. Arizona State University - Polytechnic Campus is 4 miles from Gilbert Hampton Inn. Gilbert Historical Museum is 6 miles away. The property is under renovation till January 2024.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the friendly and helpful staff, cleanliness, and comfortable rooms. The breakfast is often highlighted as a positive aspect. However, some guests express dissatisfaction with the noise level, particularly from nearby highways, and the quality of the beds. Some guests also mention issues with construction noise and outdated facilities.
- Friendly and helpful staff
- Clean and comfortable rooms
- Noise level, particularly from nearby highways
- Quality of the beds and outdated facilities
- 5/5
Service desk was amazing nice and friendly the rooms was spacious well taken care of beds where comfy and pool was really nice.
- 5/5
It was easy to find and the room was very nice. The bed was comfortable.
- 5/5
Our room was ok but the staff were very friendly at check in and throughout the day. They had coffee all day and breakfast in the AM which was great for volleyball fuel
- 5/5
Needed to travel for an appointment at 35 1/2 weeks pregnant preparing to get the worst night sleep, even so much I forgot my pregnancy pillow and was dreading it…. Definitely not the case by far probably one of the most comfortable night of sleep I’ve gotten this whole pregnancy. The beds and pillows were so soft and comfortable, even made my way down to the pool which was the perfect temperature to walk right in. Definitely would recommend staying again. Super clean facility, friendly staff, and decent neighborhood very quite
- 5/5
Exceptional
- 5/5
Good location
- 5/5
Good location
- 4.5/5
Good location, breakfast and friendly staff. Short towels for 4 people.
- 4.5/5
Good location, breakfast and friendly staff. Short towels for 4 people.
- 5/5
Clean room but lotion near sink empty and body wash low .. in shower 🚿 would like to see more than two washers as in the am like a clean washer four should be on towel rack … also took awhile for the fridge to get cool … room 413 … Tebbatt’s
- 5/5
Nice.
- 2/5
People in the next room kept having a party at like 12-1. Staff was helpful to ask them to stop and shut it down but
- 5/5
Very clean hotel, the beds were very comfortable, breakfasts had lots of options. Staff was very friendly and helpful. We'll stay there again next year.
- 5/5
Very clean hotel, the beds were very comfortable, breakfasts had lots of options. Staff was very friendly and helpful. We'll stay there again next year.
- 1.5/5
Never had the room cleaned. No new towels. No supplies replenished. Housekeeping staff in hallway very rude Housekeeping staff
- 1.5/5
Housekeeping staff
- 3/5
The staff were awesome. Very professional. The first thing I noticed was the ac return filter was basically filthy. I contacted the front desk and they did have it replaced. The hotel had their palms trimmed while we were there. Unfortunately. You could not use the pool on a Sunday for most of the day. After the palms were trimmed, there was quite a bit of debris in the pool. I don’t know why you would trim during a weekend. We had a balcony room which overlooks the entrance carport area. The rooftop had a toothbrush, beer can and trash. One day while exiting the elevator. There was a person actually grabbing stuff of the trash can and eating it. With all this in mind. $200 + per night for this seems a far stretch. Unfortunately, we will not be staying here again. Hampton was always a very nice place to stay. Also. It seems they switched their out their mattresses. Not good. And, btw, one of our pillows actually had mold on it. The cover and pillow.
- 5/5
Great. Good fantastic. Floors not slippery. Elevator worked.
- 4/5
Decen breakfast with hot and cold options. Large comfortable room.
- 5/5
I liked the place. Very friendly staff. The breakfast was not all that
- 5/5
Great staff , great property
- 4.5/5
loved everything about my stay. Staff and room upgrade. N/A
- 4.5/5
loved everything about my stay. Staff and room upgrade. N/A
- 5/5
The front desk person was extremely helpful, but upon further inspection of the room, the bathroom was not really clean. We only stayed one night, so it served our purpose.
- 4.5/5
Consistently clean, comfortable and friendly.
- 4.5/5
Consistently clean, comfortable and friendly.
- 5/5
Wonderful stay friendly staff , thank you
- 5/5
Clean, great area, good breakfast Near the freeway you can hear the cars sometimes
- 5/5
Clean, great area, good breakfast Near the freeway you can hear the cars sometimes
- 5/5
Every thing and everybody was excellent!!
- 4/5
The air conditioner is really loud when its running, hard to sleep with the noise
- 5/5
Breakfast was excellent.
- 5/5
Would stay again!
- 5/5
I really appreciated the gluten free bagels at breakfast!
- 5/5
Exceptional
- 5/5
Clan room, great service and delicious breakfast
- 5/5
The room was super clean, the breakfast was tasty, and the staff was super welcoming. I used the pool a few days, and it was a nice place to lounge in. I would definitely stay here again.
- 3.5/5
Good
- 5/5
Everything about the hotel was excellent, including the location. It was conveniently located to everything!
- 3/5
The property was very nice. The rooms that faced the interstate were very loud and noisy with traffic. Sounds all night long.
- 5/5
There were no gluten-free options for breakfast except oatmeal. When I asked they gave me bagel from the back. The hotel was clean and quiet. The pool was nice as well as the hot tub. The staff at the front desk were not very friendly.
- 4.5/5
Superb
- 5/5
The room is clean and comfortable.
- 4.5/5
Superb
- 5/5
Nice quiet.
- 5/5
Great staff. Good location for our needs and the beds were comfortable.
- 1/5
I didn’t stay there. Expedia said there was an airport shuttle but there was not and I was 40 mins from the property. When I c as led to cancel I was told I could not cancel.
- 5/5
Comfortable stay. Would stay again
- 4/5
Convenient location, staff were very professional and helpful.
- 5/5
Clean room. Most staff was very nice. Was annoying that housekeeping knocked on our two room doors and attempted entry despite do not disturb placards on both and it not yet being check out time. This took some of the shine off of the pretty cool standard 12:00 check out which we had verified the night before. (knocks came at 10:30). Location was good so we didnt have to go far for anything. Would stay again! I will also note that if the couch/bed combo is important there may be better options out there.
- 5/5
Clean rooms, helpful staff, decent continental breakfast, and ample parking. 10/10 for the value.
- 5/5
yes, both were great!
- 5/5
yes, both were great!
- 5/5
Water temp issues, but hotel was trying to fix.
- 5/5
Water temp issues, but hotel was trying to fix.
- 5/5
Great, clean hotel! Friendly staff and a good breakfast buffet! Thanks Hampton Inn!
- 5/5
Great, clean hotel! Friendly staff and a good breakfast buffet! Thanks Hampton Inn!
- 4/5
Great location Priced high
- 4/5
Priced high
- 5/5
Conveniently located and friendly staff and bfast was great! Nothing
- 5/5
Conveniently located and friendly staff and bfast was great! Nothing
- 5/5
room was excellent
- 5/5
room was excellent
- 5/5
Exceptional
- 5/5
All of it stood out!! An absolute perfect stay for us. Cleanest hotel I have ever stayed at. The staff was amazing.
- 5/5
All of it stood out!! An absolute perfect stay for us. Cleanest hotel I have ever stayed at. The staff was amazing.
- 5/5
Staff and amenities
- 5/5
Staff and amenities
- 5/5
Great place to stay
- 5/5
Great place to stay
- 4/5
Very good
- 5/5
Wonderful from checking in to checking out!
- 5/5
Wonderful from checking in to checking out!
- 5/5
Only issue was the noise, people in the parking lot yelling then yelling and carrying on in the hallway and room next door. The quiet time is just ignored! I should never use third party booking because I always end up with a room nest to the freeway noise.
- 5/5
Only issue was the noise, people in the parking lot yelling then yelling and carrying on in the hallway and room next door. The quiet time is just ignored! I should never use third party booking because I always end up with a room nest to the freeway noise.
- 4/5
Sundays breakfast was great- Monday not so great, no orange juice available that day No extra chair in room, bits of hotel room not cleaned before stay
- 4/5
Sundays breakfast was great- Monday not so great, no orange juice available that day No extra chair in room, bits of hotel room not cleaned before stay
- 5/5
- 5/5
- 5/5
Room spacious and the staff friendly
- 5/5
Room spacious and the staff friendly
- 5/5
..
- 5/5
..
- 3/5
Location People were nice I checked for cleanliness and wipe the tile floor with a handy wipe it was black with dirt, carpet was mast as dirty I have a Child who plays on the floor not happy
- 3/5
Location People were nice I checked for cleanliness and wipe the tile floor with a handy wipe it was black with dirt, carpet was mast as dirty I have a Child who plays on the floor not happy
- 5/5
- 5/5
- 4/5
Room was clean, free breakfast was decent, friendly staff. Convent location.
- 4/5
Room was clean, free breakfast was decent, friendly staff. Convent location.
- 4/5
All good bot don’t appreciate having you put $100 on my card when I didn’t buy anything. You said it would be sent back to my card but don’t want to have to take the time to check for it to see if you put it back. Too inconvenient.
- 4/5
All good bot don’t appreciate having you put $100 on my card when I didn’t buy anything. You said it would be sent back to my card but don’t want to have to take the time to check for it to see if you put it back. Too inconvenient.
- 5/5
There was a variety of Breakfast items.
- 5/5
comfort! nothing
- 5/5
For the price, this place is a 10! Good air conditioning , good beds, good pillows, good breakfast. Thank you!
- 5/5
For the price, this place is a 10! Good air conditioning , good beds, good pillows, good breakfast. Thank you!
- 5/5
Exceptional
- 5/5
Clean room and friendly staff.
- 5/5
Clean room and friendly staff.
- 5/5
Great breakfast, decent gym with treadmills and free weights- towels and waters at the gym.
- 5/5
No complaints. Perfect stay
- 5/5
No complaints. Perfect stay
- 5/5
Yes
- 5/5
Yes
- 5/5
The staff were very helpful and friendly.
- 5/5
The staff were very helpful and friendly.
- 5/5
The breakfasts were great. Variety over various days was also good. We also liked being able to indicate which days we wanted the room cleaned. nothing in particular.
- 3/5
Impossible to reach them by phone - we ended up hiring a taxi at our own expense from the airport
- 3/5
Impossible to reach them by phone - we ended up hiring a taxi at our own expense from the airport
- 5/5
Everything was great!
- 5/5
Everything was great!
- 5/5
Great hot tub
- 5/5
Great hot tub
- 5/5
Spotless room location
- 5/5
Spotless room location
- 5/5
Yes
- 5/5
Yes
- 5/5
Clean room and create experience.
- 5/5
Clean room and create experience.
- 5/5
Excellent cheerful staff Very clean and very comfortable bed
- 5/5
Excellent cheerful staff Very clean and very comfortable bed
- 1/5
I had a really long day and just wanted to rest. The walls in my room #406 was so thin you could hear the people as if they were inside my room. For $150 a night that is ridiculous- I slept all of 3 hours
- 1/5
I had a really long day and just wanted to rest. The walls in my room #406 was so thin you could hear the people as if they were inside my room. For $150 a night that is ridiculous- I slept all of 3 hours
- 5/5
clean, super close to chandler mall:)
- 5/5
clean, super close to chandler mall:)
- 5/5
Staff was exceptionally nice and friendly. Super clean room and property.
- 5/5
Staff was exceptionally nice and friendly. Super clean room and property.
- 5/5
The rooms were very clean and spacious. The staff was nothing but polite and professional.
- 5/5
The rooms were very clean and spacious. The staff was nothing but polite and professional.
- 5/5
Staying another day it was so good!
- 5/5
Staying another day it was so good!
- 5/5
Yes
- 5/5
Yes
- 5/5
Very friendly front counter staff.
- 5/5
Very friendly front counter staff.
- 5/5
Everything was perfect
- 5/5
Everything was perfect
- 5/5
The staff was very friendly and accommodating. Great location, safe area.
- 5/5
Hello
- 5/5
Hello
- 4/5
The AC worked well. It was nice and quiet and the staff was very accommodating!
- 4/5
The AC worked well. It was nice and quiet and the staff was very accommodating!
- 5/5
I enjoy Hampton Inn’s, it has a warm atmosphere . The breakfast was very nice and the morning person was working really hard. She did a good job. Our check in person was very nice “Sol” I think was the name and anyone that we talked with was helpful. The only down side was we could hear the freeway traffic most of the evening and early morning.
- 5/5
Clean room, very well kept facility, courteous staff, good breakfast, comfortable bed, and a great price!
- 5/5
Clean room, very well kept facility, courteous staff, good breakfast, comfortable bed, and a great price!
- 5/5
easy to find, restaurants within a decent distance
- 5/5
easy to find, restaurants within a decent distance
- 4.5/5
Clean room, good bed, good shower. Breakfast was ok, starts at 7am. Have a small shop to buy anything you might have forgotten. Staff were quite friendly and also parking was close to the rooms I was not able to connect to wifi... I stayed in room 126
- 5/5
The room was clean, the bed comfortable, the shower was wonderful. Staff was friendly. Breakfast was delicious. Wi-Fi was fast.
- 5/5
The room was clean, the bed comfortable, the shower was wonderful. Staff was friendly. Breakfast was delicious. Wi-Fi was fast.
- 5/5
Staff was great, room was clean, breakfast was good and freshly made.
- 5/5
Staff was great, room was clean, breakfast was good and freshly made.
- 5/5
Thanks again!
- 5/5
Thanks again!
- 5/5
Staff was amazing!
- 5/5
Staff was amazing!
- 5/5
Literally everything was excellent, and we actually extended our stay by one more night! Very happy. Would absolutely recommend it, and would definitely stay here again!
- 5/5
Literally everything was excellent, and we actually extended our stay by one more night! Very happy. Would absolutely recommend it, and would definitely stay here again!
- 5/5
Perfect location. Very clean and quiet. Near shopping and restaurants and easy access off freeway.
- 5/5
Perfect location. Very clean and quiet. Near shopping and restaurants and easy access off freeway.
- 5/5
Clean room friendly staff
- 5/5
Clean room friendly staff
- 5/5
Customer service, clean hotel!
- 5/5
Customer service, clean hotel!
- 5/5
- 5/5
- 4/5
Was not able to get breakfast. Flight was early. No airport shuttle available.
- 4/5
Was not able to get breakfast. Flight was early. No airport shuttle available.
- 5/5
Room was great - staff was great. Bed could have been a little firmer
- 5/5
Room was great - staff was great. Bed could have been a little firmer
- 5/5
Room was clean and room was quiet. Bed was comfortable.
- 5/5
Room was clean and room was quiet. Bed was comfortable.
- 4/5
The breakfast was the best part of the hotel. Incredible breakfast and breakfast area. Staff was really nice and the free crib was a big help. However the room was not that great. Ceiling had a recent repair/patch job from water damage, was pretty desturbing. Room in general was not that clean.
- 4/5
The breakfast was the best part of the hotel. Incredible breakfast and breakfast area. Staff was really nice and the free crib was a big help. However the room was not that great. Ceiling had a recent repair/patch job from water damage, was pretty desturbing. Room in general was not that clean.
- 5/5
I really like the staff their very friendly and the housekeeping very hospitality the rooms clean and the service was very efficient
- 5/5
I really like the staff their very friendly and the housekeeping very hospitality the rooms clean and the service was very efficient
- 1/5
Horrible customer service and made me
- 1/5
Horrible customer service and made me
- 2/5
Rooms facing highway subject to loud traffic noise. Not recommended for light sleepers.
- 2/5
Rooms facing highway subject to loud traffic noise. Not recommended for light sleepers.
- 3/5
They put us in a handicap room. The bed was literally on the floor. The Hampton we were in the 4 nights before had upgraded us to a suite so this one was a little disappointing.
- 3/5
They put us in a handicap room. The bed was literally on the floor. The Hampton we were in the 4 nights before had upgraded us to a suite so this one was a little disappointing.
- 2/5
Would not cancel a accidental reservation to this location. Wanted to go to another Hampton but would not cancelm despite emergency
- 2/5
Would not cancel a accidental reservation to this location. Wanted to go to another Hampton but would not cancelm despite emergency
- 4/5
Older property, but clean and comfortable. Road noise from the highway was noticeable.
- 4/5
Older property, but clean and comfortable. Road noise from the highway was noticeable.
- 5/5
The staff was nic and professional Ray makes great coffee. Printed directions for me. Room and food area were very clean
- 5/5
The staff was nic and professional Ray makes great coffee. Printed directions for me. Room and food area were very clean
- 5/5
The room was immaculate, clean and well organized, friendly staff, comfortable beds. It had everything we needed and a great A/C unit to boot! We will be back.
- 5/5
The room was immaculate, clean and well organized, friendly staff, comfortable beds. It had everything we needed and a great A/C unit to boot! We will be back.
- 5/5
They were pet friendly!
- 5/5
They were pet friendly!
- 2/5
The rooms, I was informed by the very nasty day manager, are for one night stays only. No where to put clothes, he said put them on the couch, no room had a dresser or shelves. He told me to hang up our underwear. No toiletries. Very very uncomfortable bed. Dark room. No water, unless you’re a Hilton member, which we are. No place to sit outdoors to wait for an uber, unless you cross the road and sit behind their shuttle car. When I suggested that the lone bench would be of better use, near the hotel, I was told I was rude. I said after years in customer service, myself, I’d say to a suggestion, Good idea, I’ll mention it to the staff. We were there for a week visiting our new grandson. When I told him the bed was sunken and our backs were in pain, he said, he’d take care of it. Never did. I’ll never stay at a Hilton again, except of course, in Aruba.
- 2/5
The rooms, I was informed by the very nasty day manager, are for one night stays only. No where to put clothes, he said put them on the couch, no room had a dresser or shelves. He told me to hang up our underwear. No toiletries. Very very uncomfortable bed. Dark room. No water, unless you’re a Hilton member, which we are. No place to sit outdoors to wait for an uber, unless you cross the road and sit behind their shuttle car. When I suggested that the lone bench would be of better use, near the hotel, I was told I was rude. I said after years in customer service, myself, I’d say to a suggestion, Good idea, I’ll mention it to the staff. We were there for a week visiting our new grandson. When I told him the bed was sunken and our backs were in pain, he said, he’d take care of it. Never did. I’ll never stay at a Hilton again, except of course, in Aruba.
- 5/5
Great room and great breakfast.
- 5/5
Great room and great breakfast.
- 5/5
Everyone at this hotel went above and beyond to make you feel welcome. The rooms were huge, super clean and had comfy beds. They had probably the best breakfast I have ever had at a hotel. We will stay here again if we are in the area.
- 5/5
Everyone at this hotel went above and beyond to make you feel welcome. The rooms were huge, super clean and had comfy beds. They had probably the best breakfast I have ever had at a hotel. We will stay here again if we are in the area.
- 5/5
Awesome airport shuttle. Great Breakfast. New rooms. Nice tvs
- 5/5
Awesome airport shuttle. Great Breakfast. New rooms. Nice tvs
- 4/5
It’s an a perfect location for transportation and for dining and those kinds of things
- 4/5
It’s an a perfect location for transportation and for dining and those kinds of things
- 3/5
I booked the room for Sept 17-23. When we checked into the hotel I told them that I would checking out the 22nd instead of the 23rd. They advised me that they would change it on their side but I needed to contact Hotels.com. I went on a chat and they contacted the hotel and said there would be no credit given for the night of the 22nd, they said I booked a non cancelling room. I didn’t cancel it, I simply changed it. We stayed at this hotel in late August for 4 nights and then 5 nights on this stay for a total of 9 nights in the last month. I also used my account to book 6 other nights in early September. Would like to see my request for a refund for the night I didn’t stay taken into consideration.
- 3/5
I booked the room for Sept 17-23. When we checked into the hotel I told them that I would checking out the 22nd instead of the 23rd. They advised me that they would change it on their side but I needed to contact Hotels.com. I went on a chat and they contacted the hotel and said there would be no credit given for the night of the 22nd, they said I booked a non cancelling room. I didn’t cancel it, I simply changed it. We stayed at this hotel in late August for 4 nights and then 5 nights on this stay for a total of 9 nights in the last month. I also used my account to book 6 other nights in early September. Would like to see my request for a refund for the night I didn’t stay taken into consideration.
- 5/5
Ray was fantastic! He was super friendly and helpful!! The only problem was there were no cookies available for 2 days. So sad. Everything else was great!
- 5/5
Ray was fantastic! He was super friendly and helpful!! The only problem was there were no cookies available for 2 days. So sad. Everything else was great!
- 5/5
Really enjoyed our first time in AZ here
- 5/5
Really enjoyed our first time in AZ here
- 4/5
They did not have our room ready when we arrived. This was disappointing since they promised it would be ready for the 2:00pm early arrival.
- 5/5
Loved pretty much everything. The staff was so great to work with and very accommodating. Loved it all. Wish the gym had a little more to work with.
- 4/5
I didn't like the presence of multiple copies of The Epoch Times offered at the coffee station. The Epoch Times is owned by the Epoch Media Group, a non-profit media company connected to the Falun Gong religious movement, which was founded by Sino-American members of Falun Gong in 2000. While not technically owned by Falun Gong, the newspaper's staff are often practitioners of the movement and the paper provides sympathetic coverage of Falun Gong's activities, according to Wikipedia. Do better Hampton Inn!
- 4/5
I didn't like the presence of multiple copies of The Epoch Times offered at the coffee station. The Epoch Times is owned by the Epoch Media Group, a non-profit media company connected to the Falun Gong religious movement, which was founded by Sino-American members of Falun Gong in 2000. While not technically owned by Falun Gong, the newspaper's staff are often practitioners of the movement and the paper provides sympathetic coverage of Falun Gong's activities, according to Wikipedia. Do better Hampton Inn!
- 5/5
Very clean
- 5/5
Very clean
- 5/5
Nice property!! Great staff!!
- 5/5
Nice property!! Great staff!!
- 5/5
Great place to stay. Clean and great staff
- 5/5
Great place to stay. Clean and great staff
- 5/5
Excellent Service easy to check in and out. Front desk was very helpful.
- 5/5
Excellent Service easy to check in and out. Front desk was very helpful.
- 3/5
Room was clean but the floor was dirty my feet was dirty after walking around the room
- 3/5
Room was clean but the floor was dirty my feet was dirty after walking around the room
- 5/5
Clean and friendly staff It was all good
- 3/5
It was pretty loud, you can hear everything going from bourbon street and canal.
- 3/5
It was pretty loud, you can hear everything going from bourbon street and canal.
- 5/5
Clean room, smell fresh
- 5/5
Clean room, smell fresh
- 5/5
Things were very easy.
- 5/5
Everything great breakfast
- 5/5
No, my stay was great.
- 5/5
There was an issue with food left in the refrigerator, as well as, hair in the shower. The staff switched me to a different room and took care of my concerns. Thank you
- 5/5
All staff members were very nice and very eager to help
- 5/5
Clean, convenient to dining and shopping.
- 5/5
- 5/5
The property is so modern and clean. The entire staff is so friendly and helpful. 10/10
- 1/5
When I reached their system was down. I waited for about 25 mins they eventually gave me a standard room which was not business room which I booked. I went in and no curtains in the room, it was just a screen which was just half window down. So the street light was just hitting the face while I was laying down, called front desk no one picked. Beaten up Spring Mattress, didn’t get any sleep because of the light and bad mattress. Not coming to this hotel ever again.
- 4/5
Fantastic
- 5/5
Very clean, quick check in.
- 3/5
I asked for a quiet room and they gave me an even numbered room that faced the hi way. Although there was another hotel between my room and the hi way, you could still hear the traffic at night. Needless to say my stay wasn’t restful. I found out later that the odd numbered rooms were much quieter so this kind of upset me.
- 5/5
Staff was friendly and professional. Room was clean and maintained.
- 5/5
The renovations since the last time we were there were very nice. Friendly staff, especially those at the breakfast lounge and a front desk man even remembered us from the last time we were there. My only real small concern was the AC in the room is noisy, especially at night (but staying cool was necessary).
- 5/5
I wish they had room service I loved the rooms
- 5/5
Staff very attentive and was a very pleasant stay
- 5/5
Great selection of good food for breakfast. Comfortable bed in nice clean room. Lovely outdoor pool area. My third time staying here over the years. Easy access to freeway.
- 5/5
It was clean and smelled clean. Free breakfast in the morning. I didn’t hear any traffic from my room.
- 4/5
Great place to stay.
- 4/5
Just ok
- 5/5
Fantastic experience
- 5/5
Sol, Herman and Wassan were INCREDIBLE! Fantastic service and great people!!!
- 5/5
The hotel room was very cozy, comfy, and spacious. The check in and check out process was easy and fast. I would recommend staying here...
- 5/5
When you arrive, staff was super friendly and very helpful. The room was very comfortable very clean.
- 4/5
Quick overnight at this hotel but very clean. Easy travel to and from Gateway Airport
- 5/5
Beautiful and clean room/bathroom, many amenities, nice staff, and great breakfast with many options: scrambled eggs, waffles, hot oatmeal, bagels, muffins, real orange juice, etc. The only negative was that the air conditioning in the room creates quite a draft and the direction of the vent cannot be altered. Had to stack up pillows to create a ‘wall’ and prevent getting a cold during sleep.
- 5/5
This place was really nice and clean. Also the lady that checked us in was really nice and helpful.
- 5/5
It was very clean, friendly staff and the bed was very comfortable. Will definitely stay here again. 😃
- 5/5
Overall stay was great!
- 5/5
Hotel was wonderful. Clean and updated. Breakfast was very good. Better than many other hotels I’ve stayed. Staff was so kind and friendly. It’s near shopping and dining like Walmart, SanTan Village, fast food, coffee, Costco, Winco. Aldi is an easy walk.
- 5/5
Our first hotel stay in Gilbert, AZ and it was everything we wanted and more! Staff was friendly and helpful. Breakfast each day was fabulous. Beautiful, clean and spacious lobby and suite. We will definitely do a repeat stay on our next visit.
- 5/5
Everything start to finish was spot on.
- 5/5
We thoroughly enjoyed our stay
- 5/5
Very very pleased! Great clean room, modern and renovated, good breakfast, close to everything. For sure recommend!!
- 5/5
Always enjoy staying at this hitel. Clean, comfortable bed and friendly staff.
- 5/5
It was good. One thing I didn't like is having to pay to use the washer and dryer. Loved the breakfast buffet. The room was new and updated with mini fridge and a microwave. I always choose this hotel.
- 5/5
Ms Kristy, Mr Herman, and Mr Jamy , with big smiles on their faces and over the top friendliness solved the issue quickly. The Gilbert Hampton has a great group of employees. We truly enjoyed the six days we were there.
- 4/5
Good hotel with nice beds
- 5/5
Sweet staff and comfortable bed after a long flight
- 5/5
Just perfect
- 5/5
Nice staff Good bathrooms
- 5/5
Clean quiet very nice breakfast and easy packing
- 5/5
Great breakfast!!
- 5/5
Easy, convenient, clean. Great breakfast!
- 5/5
We were put in a room overlooking the freeway and it was loud overnight. I talked with front desk and they immediately moved us to a quiet section of the hotel with no problems. Also, I was there for my mom's death. We had to check out at 3pm unexpectantly. The front desk guy and gal were so accomodating. They didn't charge us for staying late and were very sympathetic. We go to Pheonix every other month and will ALWAYS stay at a Hampton Inn, especially this one!!
- 5/5
Everything was great !!
- 5/5
Enjoyed our stay, thank you for your hospitality
- 2/5
Since reservations were though you as a third party, They had trouble finding my reservatiosns.
- 5/5
It was safe and clean.
- 5/5
Excellent
- 5/5
Very pleasant stay, no complaints, staff was very attentive.
- 5/5
Excellent
- 3/5
Good
- 5/5
Staff was amazing - super friendly and helpful. Great price and great room. Definitely will stay again.
- 3/5
Interstate was too noisy. No ice machin 4 th floor, broke down on 3rd floor
- 5/5
Since room bought under 3rd party (Expedia), miscommunication/misunderstanding regarding Park and Ride. All worked out. Hotel accommodated both ways.
- 4/5
Very nice, clean and enjoyed the breakfast.
- 5/5
Very nice hotel, clean and inviting
- 5/5
Always a good stay
- 5/5
Hotel is very clean
- 5/5
Great stay, as always at a Hampton
- 5/5
Convenience for our visit.
- 4/5
Good stay
- 4/5
The room and property are great. Only complaint is the shade does not block the lights from the parking lot. And unfortunately one of those lights was situated just right to hit us right in the eyes when trying to lay in bed. I had to use the pillows to block the light. Otherwise everything was wonderful. I will definitely stay here again. Just please either put in a longer shad or install some blackout curtains.
- 5/5
Great location. Friendly staff!
- 5/5
Quiet hotel. Close to airport and dining.
- 4/5
they did not have shuttle service before 7 a.m.
- 5/5
Great hotel and a great stay. Definitely would stay there again
- 5/5
- 2/5
I wasn't even there. I tried to cancel my reservation a week ago and you said I didn't have one
- 5/5
Very Nice!
- 5/5
Quiet, clean, an comfy.
- 5/5
Great
- 5/5
It was great!
- 5/5
The staff were all wonderful. From fromt desk, breakfast amd housekeeping, all super friendly. Great hotel!
- 5/5
Super helpful staff. Very clean and comfortable
- 4/5
Conveniently located
- 5/5
Friendly staff, easy check in good location
- 5/5
Great pool and breakfast. Quiet location
- 5/5
Wes was very kind, helpful and courteous during his shift
- 5/5
****
- 5/5
Need better quality orange juice, taste like TANG, variety of juices. Sausage patty were a like well cooked and room temperature
- 5/5
Great location, staff was very friendly and helpful. Close to shopping, restaurants and easy drive to the airport. Would definitely stay here again!
- 4/5
Great location for what we needed but the room was on the side of the expressway and was very noisy all night long. House keeping was every other day which was fine but there was no extra garbage bags and no safe in the room. The no Safe in the room is a dealbreaker. Also the towels at the pool are way to small and the lounge chairs were very uncomfortable.
- 5/5
The property was easy to find, friendly staff, and very clean.
- 4/5
I would recommend this hotel. The staff was very lovely