Hampton Inn Charlotte-Gastonia
About Hampton Inn Charlotte-Gastonia
Hampton Inn Charlotte-Gastonia is located in Gastonia, within 18 miles of Billy Graham Library and 18 miles of Bank of America Stadium. With a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has family rooms. At the hotel, rooms come with a desk. The rooms in Hampton Inn Charlotte-Gastonia are equipped with a TV and free toiletries. A buffet breakfast is available at the accommodation. Guests at Hampton Inn Charlotte-Gastonia will be able to enjoy activities in and around Gastonia, like hiking, fishing and cycling. The reception at the hotel can provide tips on the area. Mint Museum of Craft Design is 19 miles from Hampton Inn Charlotte-Gastonia, while NASCAR Hall of Fame is 19 miles from the property. Charlotte Douglas International Airport is 12 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a generally positive experience, with guests frequently mentioning cleanliness, friendly staff, and convenient location as highlights. However, some guests have expressed dissatisfaction with issues such as incorrect reservations, lack of hot breakfast options, and occasional maintenance problems in the rooms.
- Cleanliness
- Friendly and helpful staff
- Incorrect reservations or room assignments
- Lack of hot breakfast options
- 5/5
As expected: Clean rooms and friendly staff.
- 5/5
Good
- 4/5
Everything about Hampton was excellent from the time I checked in to the time I checkout.
- 5/5
Very clean, good breakfast, cheerful & helpful staff.
- 4/5
Old but nice, good attention to details
- 5/5
Ashley was tremendous in her job on the desk. She greeted customers and was always upbeat. She is one of the nicest people I have ever met in the hotel industry. She should be acknowledged by the Hampton Inn. The breakfast was outstanding in one day. We came too late and the lady working the breakfast opened up the back room and allowed us to get some bagels and other things. It was a joy to stay at this hotel. The room was updated and very comfortable. I have nothing but good things to say about this hotel.
- 5/5
Exceptional
- 5/5
Great breakfast. Quite & clean room.
- 5/5
Nice place
- 5/5
everything was wonderful, the staff, room, and breakfast. Will definitely stay here again.
- 2/5
Front desk staff was less than friendly. Breakfast and other staff members were great!
- 4/5
The room was spacious and clean. The front desk staff in the morning kept looking at my toddler with a disgusted look on her face during breakfast.
- 4/5
The room was spacious and clean. The front desk staff in the morning kept looking at my toddler with a disgusted look on her face during breakfast.
- 5/5
Staff was very helpful with our stay.
- 4.5/5
Superb
- 5/5
Great
- 2/5
I will never stay again it was full of dogs and noisy
- 5/5
Clean room
- 5/5
Clean room and comfortable beds
- 4/5
Nice place.
- 5/5
Very nice
- 5/5
Very nice
- 4/5
The staff on check in was the most friendly I have met. The breakfast was good as usual at Hampton Inn's. The only problem was a floor below us there were two big barking dogs that finally after 3 trips to complain somehow the person was able to quiet them down. This was the only bad thing that was quite annoying and these dogs should never been in a motel room by themselves all day and barked much in the evening.
- 3.5/5
very clean Small beds
- 5/5
Exceptional
- 4/5
Over all everything was good
- 5/5
Very clean and friendly staff
- 5/5
Very clean and friendly staff
- 4/5
Standard Hampton Inn.
- 5/5
We had to check in VERY late after a mix up with an Air BnB being filthy. The clerk that checked us in was more than welcoming and patient with us. Unfortunately, I didn't get her name but I sure do wish I had. She deserves recognition for her ability to calm someone's nerves after being angry about spending a fortune on a place that left us with no bed to sleep in because of filth. The room and the facility was immaculate and comfortable. The clerk that checked us out on March 29, 2026 needs a little review on serving her customers in front of her and not talking to the person she's on the phone with through her ear buds. I thought she was talking to us only to find out that she was talking to the person on her ear buds by her pointing to her ears then talking to her "friend" while I was asking a question. It isn't hard to tell the person that you're on the phone with to hold on while you wait on the guest in front of you. An enormous pet peeve of mine is for someone to be actively on the phone with a non business call while waiting on a customer/guest in front of them and it doesn't matter what kind of business it is. It especially doesn't come across well in a place like the Hampton Inn.
- 5/5
We had to check in VERY late after a mix up with an Air BnB being filthy. The clerk that checked us in was more than welcoming and patient with us. Unfortunately, I didn't get her name but I sure do wish I had. She deserves recognition for her ability to calm someone's nerves after being angry about spending a fortune on a place that left us with no bed to sleep in because of filth. The room and the facility was immaculate and comfortable. The clerk that checked us out on March 29, 2026 needs a little review on serving her customers in front of her and not talking to the person she's on the phone with through her ear buds. I thought she was talking to us only to find out that she was talking to the person on her ear buds by her pointing to her ears then talking to her "friend" while I was asking a question. It isn't hard to tell the person that you're on the phone with to hold on while you wait on the guest in front of you. An enormous pet peeve of mine is for someone to be actively on the phone with a non business call while waiting on a customer/guest in front of them and it doesn't matter what kind of business it is. It especially doesn't come across well in a place like the Hampton Inn.
- 5/5
Exceptional
- 4/5
Yes The room was nice and clean. Staff was professional wasn’t warm enough for air conditioning
- 5/5
Large, clean room with comfortable bed. Clean bathroom. Nice staff.
- 4/5
Shop nearby Dillards and Belk outlet. I don’t have pets so that wasn’t an issue for me. I’m not fund of pets in a motel room anyway, that’s just me. Room was clean, bed was comfortable…
- 5/5
Clean room. Nice staff. Good continental breakfast.
- 4.5/5
Superb
- 5/5
Great hotel and reasonably priced. Clean room, good shower, and nice staff all made for a nice stay.
- 5/5
I was very impressed with the room as a whole, offering a large desk for working, blackout shades, updated features including tv, fridge, microwave, coffee maker, full length mirror, and all the necessities away from home. The check in gentleman accommodated my request for a late check out & the location is very convenient to I-85.
- 4/5
Yes
- 3.5/5
morning of check out house keeping was banging on the door at 8:30am check out isnt till 11 very rude
- 3.5/5
morning of check out house keeping was banging on the door at 8:30am check out isnt till 11 very rude
- 5/5
Stayed at the comfort suites across the street last weekend, what a mistake!!! If I knew this hotel was this nice I would have paid the difference. I come on business often to the area and I won’t stay anywhere else but here. Location is perfect! Walking distance to breakfast and dinner. Quiet and very clean rooms that don’t look like they been renovated by a poor man. Great job!!
- 5/5
Stayed at the comfort suites across the street last weekend, what a mistake!!! If I knew this hotel was this nice I would have paid the difference. I come on business often to the area and I won’t stay anywhere else but here. Location is perfect! Walking distance to breakfast and dinner. Quiet and very clean rooms that don’t look like they been renovated by a poor man. Great job!!
- 4.5/5
Superb
- 5/5
Roof had a very heavy odor of mold and mildew. Which was a concern
- 5/5
Roof had a very heavy odor of mold and mildew. Which was a concern
- 4/5
The staff.. Super helpful ans super friendly! 10 plus! P
- 4/5
P
- 5/5
The room was clean and every one was very nice. And pet friendly is a plus. We will be back
- 5/5
The room was clean and every one was very nice. And pet friendly is a plus. We will be back
- 4/5
Breakfast could have more variety. Hot grits, oatmeal, bacon
- 4/5
Staff was super friendly and professional
- 4/5
Staff was super friendly and professional
- 1/5
No comment...
- 1/5
No comment...
- 5/5
Clean room and great breakfast
- 5/5
Clean room and great breakfast
- 5/5
The breakfast was the worst I have ever had at any hotel. No scrambled eggs, biscuits without gravy, cold french toast and no water anywhere. The lady who checked us in was wonderful!
- 5/5
The breakfast was the worst I have ever had at any hotel. No scrambled eggs, biscuits without gravy, cold french toast and no water anywhere. The lady who checked us in was wonderful!
- 5/5
The room was spotless and comfortable. Good breakfast and friendly staff.
- 5/5
The room was spotless and comfortable. Good breakfast and friendly staff.
- 4/5
Nice room
- 4/5
Nice room
- 4/5
Excellent staff Excellent service
- 4/5
Excellent staff Excellent service
- 5/5
Breakfast was fine.
- 5/5
Breakfast was fine.
- 5/5
This place was super clean. Very nice people had a wonderful time being there. I’m so glad that we made the choice to st
- 5/5
Very clean inside and outside!!!!
- 5/5
Front desk staff were very welcoming and helpful. Room was clean and comfortable. AC was quiet, had a nice sized fridge, microwave and coffee maker. Would stay here again.
- 5/5
Front desk staff were very welcoming and helpful. Room was clean and comfortable. AC was quiet, had a nice sized fridge, microwave and coffee maker. Would stay here again.
- 5/5
Breakfast was great. Room was spacious.
- 5/5
Breakfast was great. Room was spacious.
- 1/5
Very noisy hotel. Do not stay there.
- 1/5
Very noisy hotel. Do not stay there.
- 5/5
Clean, comfortable, friendly and engaging staff.
- 5/5
Clean, comfortable, friendly and engaging staff.
- 2/5
Stayed through the weekend being noisy up and down the halls and elevators being occupied crowded etc. Breakfast was better next 2 mornings if you got there before they did.
- 2/5
Stayed through the weekend being noisy up and down the halls and elevators being occupied crowded etc. Breakfast was better next 2 mornings if you got there before they did.
- 5/5
Nice place, close to all required locations, restaurants and shopping
- 5/5
Nice place, close to all required locations, restaurants and shopping
- 5/5
Excellent staff
- 5/5
Excellent staff
- 5/5
One of the best hotel experiences we've had in a long time. Courteous staff, fantastic included breakfast. The beds went not the most comfortable. But, not bad. Room was clean. We enjoyed our 4 night stay.
- 5/5
One of the best hotel experiences we've had in a long time. Courteous staff, fantastic included breakfast. The beds went not the most comfortable. But, not bad. Room was clean. We enjoyed our 4 night stay.
- 5/5
Lobby and hallway were very cold
- 5/5
What stood out was the kindness of every single employee that I came in contact with. Also, the breakfast was the best I've had in a long time at a hotel. Lastly I didn't know the hotel was pet friendly and that's absolutely okay with me. I didn't notice one barking animal and all the pets I saw were released and very friendly.
- 5/5
What stood out was the kindness of every single employee that I came in contact with. Also, the breakfast was the best I've had in a long time at a hotel. Lastly I didn't know the hotel was pet friendly and that's absolutely okay with me. I didn't notice one barking animal and all the pets I saw were released and very friendly.
- 4.5/5
We could park our trucks and trailers near property.
- 4/5
Nice hotel. Friendly staff. Clean
- 4/5
Nice hotel. Friendly staff. Clean
- 2.5/5
Staff was friendly. Bed too hard...Room very small with an unexpected adjoining door to another room, gap in the door when closed, causing light from hallway to seep in all night long. Carpet not clean, non smoking floor smelled like smoke, back entrance smelled like Marijuana. Had to purchase a bed topper in order to get a good night sleep. Cleaner, better description of blind opening. Was told it was a remote control..instead it was a button on a wall.
- 5/5
Connie at the front desk was WONDERFUL
- 5/5
Connie at the front desk was WONDERFUL
- 3/5
The hotel is old and in need of a complete reverb. Staff was awesome, room was very clean.
- 3/5
The hotel is old and in need of a complete reverb. Staff was awesome, room was very clean.
- 4/5
A little loud but otherwise great
- 4/5
A little loud but otherwise great
- 5/5
Room was very clean and quiet, felt safe!
- 5/5
Room was very clean and quiet, felt safe!
- 4/5
Pool closed,
- 3.5/5
I would have liked it if there had been a hot tub, and there had been someone else's hair on my ceiling in the bathroom of my room.
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
Breakfast was great. Location was near all kinds of restaurants and shopping. Staff was very friendly. Property was well groomed and clean. Has a beautiful outdoor pool, but i didn't use it. I will stay here every time I travel there to visit my grandkids. I have no complaints.
- 5/5
Everything!
- 2.5/5
The pool was nice The bed was comfortable The air conditioning worked well. The people were very nice and for the most part helpful. There was not a remote available to close the shade so there was light shining in all night. I told them it did not close but no one ever fixed it. The door has no gasket so the light from the hall shines around the door. There was mold on the bottom of the soap dish in the shower.
- 5/5
The room was great, very comfortable, staff was very friendly, and the breakfast was really good! I wish the pool was indoors.
- 4.5/5
Breakfast was sufficient. Staff was friendly. N/A
- 4/5
clerk at
- 4/5
clerk at
- 4.5/5
Everything! Room, gym, breakfast— everything was terrific! Staff was very friendly and helpful! Nothing
- 4/5
Location, staff & clean rooms Everything was great except booking.com was the worst experience ever
- 1/5
The staff harassed me on the check out time earlier than my Expedia reservation.
- 1/5
The staff harassed me on the check out time earlier than my Expedia reservation.
- 4/5
o
- 4/5
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- 5/5
Clean, nice place for traveling. Very close To the interstate
- 5/5
Clean, nice place for traveling. Very close To the interstate
- 5/5
It was close to the Red Door Club that we were going to and the staff was very friendly and helpful. Very clean room and comfortable.
- 5/5
It was close to the Red Door Club that we were going to and the staff was very friendly and helpful. Very clean room and comfortable.
- 5/5
Would recommend to anyone staying in Gastonia NC area!
- 5/5
Would recommend to anyone staying in Gastonia NC area!
- 4/5
Nice hotel
- 4/5
Nice hotel
- 3/5
The overall stay was ok & the comp breakfast was great !
- 3/5
The overall stay was ok & the comp breakfast was great !
- 2/5
The room was poorly kept the heating system was not working. The hallways were dem. I've stayed at several Hampton this one was not the standard I've come to be use to from a Hampton Inn stay. The staff was polite as always, but I give a thumbs down on the room
- 2/5
The room was poorly kept the heating system was not working. The hallways were dem. I've stayed at several Hampton this one was not the standard I've come to be use to from a Hampton Inn stay. The staff was polite as always, but I give a thumbs down on the room
- 5/5
Will stay here again
- 5/5
Will stay here again
- 5/5
Great people.
- 5/5
Great people.
- 5/5
I always stay at Hampton Inn when I travel. This time I chose Hampton Inn as my destination to visit with my young grandchildren and my daughter and have a pool for us to enjoy and the waffles and breakfast in the mornings a plus! I have stayed at Hampton Inns that are bigger, remodeled, upgraded but it was the staff at this Hampton Inn that made our stay extra nice! The room was fine, of course, but everyone that works there is down home friendly, seem to be happy to be working there and helpful! It was a wonderful weekend! Thank you!
- 5/5
I always stay at Hampton Inn when I travel. This time I chose Hampton Inn as my destination to visit with my young grandchildren and my daughter and have a pool for us to enjoy and the waffles and breakfast in the mornings a plus! I have stayed at Hampton Inns that are bigger, remodeled, upgraded but it was the staff at this Hampton Inn that made our stay extra nice! The room was fine, of course, but everyone that works there is down home friendly, seem to be happy to be working there and helpful! It was a wonderful weekend! Thank you!
- 5/5
Property was great. It is the Expedia I am dis appointed with. No human involvement sucks.
- 5/5
Property was great. It is the Expedia I am dis appointed with. No human involvement sucks.
- 1/5
Hotels.com screwed up my reservation! Booked two rooms hotel only showed one. Had to pay additional to get the second room
- 1/5
Hotels.com screwed up my reservation! Booked two rooms hotel only showed one. Had to pay additional to get the second room
- 5/5
Good place
- 5/5
Good place
- 4/5
Will stay again
- 4/5
Will stay again
- 5/5
Everything good. Highly recommend!
- 5/5
Everything good. Highly recommend!
- 4/5
Northing additional to add.
- 4/5
Northing additional to add.
- 4/5
Nice stay.
- 4/5
Nice stay.
- 5/5
Easy check in. Room was perfect
- 5/5
Easy check in. Room was perfect
- 5/5
Surprisingly nice! Comfy bed. Clean. Good breakfast!
- 5/5
Surprisingly nice! Comfy bed. Clean. Good breakfast!
- 5/5
The folks here are super friendly
- 5/5
The folks here are super friendly
- 4/5
Clean
- 4/5
Clean
- 5/5
Wife went down to get snacks, I sent her with cash, was told couldn’t pay cash had to put in on card used for incidentals. Earlier I paid cash.
- 5/5
Wife went down to get snacks, I sent her with cash, was told couldn’t pay cash had to put in on card used for incidentals. Earlier I paid cash.
- 5/5
Everything was great. Front desk people were very helpful and in good spirits. Breakfast was good, good options. Pool was clean, no sun after the afternoon🙃.... but the morning/afternoon was like a resort atmosphere especially with all the trees surrounding. The night experience at the pool was nice, we were waiting on the pool tp light up, its always nice to swim at night in a lit up pool, unfortunately the lights did not come on or therr werent any. But anyhow I would choose this place again.
- 5/5
Everything was great. Front desk people were very helpful and in good spirits. Breakfast was good, good options. Pool was clean, no sun after the afternoon🙃.... but the morning/afternoon was like a resort atmosphere especially with all the trees surrounding. The night experience at the pool was nice, we were waiting on the pool tp light up, its always nice to swim at night in a lit up pool, unfortunately the lights did not come on or therr werent any. But anyhow I would choose this place again.
- 5/5
Good stay
- 5/5
Good stay
- 5/5
Appreciate the design of the room and comfort of the bedding! Staff was professional and friendly.
- 5/5
Appreciate the design of the room and comfort of the bedding! Staff was professional and friendly.
- 5/5
The lady at the front desk when we checked in was extremely nice and very helpful, even to recommending a restaurant nearby.
- 5/5
The lady at the front desk when we checked in was extremely nice and very helpful, even to recommending a restaurant nearby.
- 4/5
I enjoyed my stay! The staff was pleasant and friendly! Thank you!
- 4/5
I enjoyed my stay! The staff was pleasant and friendly! Thank you!
- 1/5
Requested ADA room upon arrival no room available requested handicap room none available i should have been notified and offered to send me to another property
- 1/5
Requested ADA room upon arrival no room available requested handicap room none available i should have been notified and offered to send me to another property
- 5/5
It was all great.
- 5/5
It was all great.
- 5/5
It was close to my event and 3 restaurants you could walk too. Enjoyed my stay and would stay there again.
- 5/5
It was close to my event and 3 restaurants you could walk too. Enjoyed my stay and would stay there again.
- 4/5
The property was a little tired.
- 4/5
The property was a little tired.
- 5/5
Texas Roadhouse, Honey Baked Ham and Waffle House are literally footsteps away from the Hotel. But that’s not the best part; our room was the cleanest room we’ve ever had. In fact, the entire hotel was the cleanest. I heard and saw the cleaning staff vacuum every single day! The breakfast buffet was kept clean at all times snd the food that was meant to be hot, was hot and vice versa. We highly recommend this Hotel. It will be our go to all the time!!! BTW, if you think it’s pricey, it’s not, it’s well worth every penny!!!!
- 5/5
Texas Roadhouse, Honey Baked Ham and Waffle House are literally footsteps away from the Hotel. But that’s not the best part; our room was the cleanest room we’ve ever had. In fact, the entire hotel was the cleanest. I heard and saw the cleaning staff vacuum every single day! The breakfast buffet was kept clean at all times snd the food that was meant to be hot, was hot and vice versa. We highly recommend this Hotel. It will be our go to all the time!!! BTW, if you think it’s pricey, it’s not, it’s well worth every penny!!!!
- 5/5
As soon as we walked into the room I could smell a hint of bleach. I appreciate the attention to detail used by housekeeping. Our room was the cleanest that I have ever experienced at any hotel. Check-in was easy and the staff was so kind. Linens were spotless and everyone enjoyed breakfast and the pool. I highly recommend and we will stay at this location again. Thank you for a great experience! My family and I have been going through a tough time and our stay made a difference.
- 5/5
As soon as we walked into the room I could smell a hint of bleach. I appreciate the attention to detail used by housekeeping. Our room was the cleanest that I have ever experienced at any hotel. Check-in was easy and the staff was so kind. Linens were spotless and everyone enjoyed breakfast and the pool. I highly recommend and we will stay at this location again. Thank you for a great experience! My family and I have been going through a tough time and our stay made a difference.
- 5/5
Location was quiet but close enough to thing to do. Property itself was very clean and welcoming.
- 5/5
Location was quiet but close enough to thing to do. Property itself was very clean and welcoming.
- 4/5
Nice hotel friendly staff
- 4/5
Nice hotel friendly staff
- 5/5
Very clean hotel and pleasant staff!
- 5/5
Very clean hotel and pleasant staff!
- 3/5
My room had splatters all over the mirrors and there was a lot of hair in the bathroom.
- 3/5
My room had splatters all over the mirrors and there was a lot of hair in the bathroom.
- 4/5
The staff at this hotel were so nice and friendly! The room was spacious and clean. The shower dripped but you couldn't hear it during the night. I would definitely stay there again.
- 4/5
The staff at this hotel were so nice and friendly! The room was spacious and clean. The shower dripped but you couldn't hear it during the night. I would definitely stay there again.
- 5/5
Friendly staff-nice room-and convenient to restaurants
- 5/5
Friendly staff-nice room-and convenient to restaurants
- 5/5
It was clean, and well kept
- 5/5
It was clean, and well kept
- 5/5
The staff was respectful and considerate. Enjoyable stay.
- 5/5
The staff was respectful and considerate. Enjoyable stay.
- 5/5
- 5/5
- 5/5
The staff was extremely nice and helpful. Due to a late flight we had a late night check-in and the property seemed safe and secure when we did our check-in at the front desk.
- 5/5
The staff was extremely nice and helpful. Due to a late flight we had a late night check-in and the property seemed safe and secure when we did our check-in at the front desk.
- 5/5
Very friendly staff
- 5/5
Very friendly staff
- 5/5
Loved that a Texas Roadhouse was next door. I had a good choice of meals and didn't have to drive anywhere.
- 5/5
Loved that a Texas Roadhouse was next door. I had a good choice of meals and didn't have to drive anywhere.
- 3/5
I booked 2 rooms for my family. Stayed the night of the 8th of January. The lady at checkin was fast and corteous. Once in the room we saw a cockroach that I had to kill because it was trying to get up my bed. Later when I went to take a bath a smaller one was swimming in the bathtub. Of couse after that me and my daughter were looking at the floor everytime we walked around. Did not enjoy our stay at all. Next morning at checkout I tried to explain what happened to the lady in the Front Desk. She didn't even care. She pointed to a card with the name and telephone of the manager that was on the counter. I asked if I was supposed to call the manager, answer was yes. Well, I am a foreigner with a foreign phone which cost me lots of money to call a USA number even when I am at USA. Am I supposed to call a manager by phone while I am still at the hotel front desk? I didn't even wanted to talk to any manager. Just wanted to tell them of the infestation so they do something. Didn't expect a compensation or anything, just an acknowledge of the situation, a "sorry for you not having a nice stay", just some comprehension. Of course I will not recomend or come back again. By the way, those small german cockroaches are the most difficult to exterminate of all. And once you see them with lights on, means they are hundreds around hidden. Nasty. Maybe the manager and front desk lady do read my review and take measures.
- 3/5
I booked 2 rooms for my family. Stayed the night of the 8th of January. The lady at checkin was fast and corteous. Once in the room we saw a cockroach that I had to kill because it was trying to get up my bed. Later when I went to take a bath a smaller one was swimming in the bathtub. Of couse after that me and my daughter were looking at the floor everytime we walked around. Did not enjoy our stay at all. Next morning at checkout I tried to explain what happened to the lady in the Front Desk. She didn't even care. She pointed to a card with the name and telephone of the manager that was on the counter. I asked if I was supposed to call the manager, answer was yes. Well, I am a foreigner with a foreign phone which cost me lots of money to call a USA number even when I am at USA. Am I supposed to call a manager by phone while I am still at the hotel front desk? I didn't even wanted to talk to any manager. Just wanted to tell them of the infestation so they do something. Didn't expect a compensation or anything, just an acknowledge of the situation, a "sorry for you not having a nice stay", just some comprehension. Of course I will not recomend or come back again. By the way, those small german cockroaches are the most difficult to exterminate of all. And once you see them with lights on, means they are hundreds around hidden. Nasty. Maybe the manager and front desk lady do read my review and take measures.
- 5/5
The staff was very friendly and helpful!
- 5/5
The staff was very friendly and helpful!
- 2/5
Very noisy from traffic and parking lot. Needs to be updated badly. Pretty shabby.
- 2/5
Very noisy from traffic and parking lot. Needs to be updated badly. Pretty shabby.
- 5/5
Perfect location and will stay here again!
- 5/5
Perfect location and will stay here again!
- 5/5
The staff was very friendly.
- 5/5
The staff was very friendly.
- 5/5
Great hotel very clean. The only complaint is the walls are paper thin. We could hear our neighbors talking, throwing up, and going to the bathroom.
- 5/5
Great hotel very clean. The only complaint is the walls are paper thin. We could hear our neighbors talking, throwing up, and going to the bathroom.
- 5/5
I was pleasantly surprised. Everything was clean, the hotel was quiet, and the staff super friendly.
- 5/5
I was pleasantly surprised. Everything was clean, the hotel was quiet, and the staff super friendly.
- 5/5
I rea
- 5/5
I rea
- 5/5
Property was safe and clean. We had a good stay.
- 5/5
Property was safe and clean. We had a good stay.
- 2/5
Very disappointed in this Hampton Inn. Compared to the Hampton Inn a few miles away in Belmont where we always stay overall appearance and cleanliness is night and day! Stayed on the first floor. The hallway carpet looked dirty and there was a smell. The bathroom in the lobby at Belmont is always pristine. The bathroom at this facility in the lobby had feces on the outside of the bowl! We would never stay here again!
- 2/5
Very disappointed in this Hampton Inn. Compared to the Hampton Inn a few miles away in Belmont where we always stay overall appearance and cleanliness is night and day! Stayed on the first floor. The hallway carpet looked dirty and there was a smell. The bathroom in the lobby at Belmont is always pristine. The bathroom at this facility in the lobby had feces on the outside of the bowl! We would never stay here again!
- 4/5
The hot breakfast option was not up to par with other Hamptons. Staff was friendly I’ve been a Hilton honors member for a long time and continually miss adding points at Hampton Inns. I thought my phone number was automatically connected when Insigned in but found otherwise.
- 4/5
The hot breakfast option was not up to par with other Hamptons. Staff was friendly I’ve been a Hilton honors member for a long time and continually miss adding points at Hampton Inns. I thought my phone number was automatically connected when Insigned in but found otherwise.
- 2/5
This would have been good, except it was the worse night we've ever had because we had a cricket in our room, someplace that chirped all night long! I have video recording of this for proof. It started at 9:30 PM and we were in bed, thus we're reluctant to call the desk and change rooms. Had I known that it would have lasted all night, without stopping, I would have changed rooms. I feel that we deserve a refund for our stay. I hope I hear back from someone regarding this.
- 4/5
This property was exceptionally clean. We enjoyed our two night stay.
- 4/5
Very happy with the cleanliness of the room.There was a hole in the wall next to the bed The window curtain would not go up and the air conditioner very loud.We arrived very late and left very early so we could informed the staff when we left so they could do the repairs.
- 5/5
Excellent hotel from the check-in to the breakfast. Some of the nicest rooms we have stayed in on the road.
- 5/5
I really enjoyed the rooms they were very clean and cozy.
- 3/5
This hotel was just okay. I'd say about halfway in between the others we stayed in on our two week road trip. The Summer of 2021 leaves a lot to be desired in Hotel stays. The utter lack of staff is the biggest issue. The room was reasonably clean, but the hallway, floors and elevators leaved a lot to desire. Definitely not inspiring a "Disinfected" feeling. This hotel was one of the busiest we stayed in and large groups of men gathering and hanging out were noisy, but seemingly harmless. Mostly they were just having fun and teasing one another, but it was noisy and went on late and started again early in the morning. Breakfast here was very weak. A listing needs to state more clearly on what exactly "breakfast included" means. This was no hot meal, continental only and slim pickings.
- 3/5
The person that checked me in was not friendly. The gym does not have weights. They do not have tea (only coffee). They said it is because of COVID. What does that mean?! I travel regularly for work and every hotel has tea. Trash in the parking lot.
- 5/5
Always friendly
- 5/5
Great front desk staff and breakfast.
- 4/5
Convenient location
- 2/5
The breakfast was horrible and the front desk staff during check in around 10pm was very rude.
- 5/5
Location is good
- 3/5
I liked the location was around restaurants and not far from the mall there. I was in town to visit my sister so I wasn't in need of those things. The hotel was very clean. Staff was really friendly and welcoming. I didn't like the $50 fee I paid so I wouldn't stay there again when I know I can get the same accommodations minus a fee.
- 5/5
3 restaurants within walking distance. Clean and comfortable. Excellent staff.
- 4/5
The service was very good the room was clean but the bed needs to be change its sink in the middle. And the covers for the bed are very thin (,Cheap)
- 4/5
Overall stay was great...except when we went out for the evening for a celebration of life and returned. The lady working gave us a hard time because I forgot I had to use room key to get in the lobby after a certain time. It's been a long time since I left my room and returned last at night. She didn't need to be so rude about it.
- 5/5
The staff was awesome! The room was clean and spacious.
- 1/5
Nobody can explain to me the extra charges that appeared on my debit card.
- 5/5
Good location, easy to access from the Interstate. Nice motel, clean room. The bed was hard and the pillows were flat but the room was nice.
- 5/5
Great staff at this hotel!
- 5/5
Cleanliness of room, big TV, spacious closet, very nice
- 5/5
Had a good weekend, all the ladies were nice to talk with, Louise, Charniche, Gen, Hannah and Jennifer. Sorry if I left anyone out!! I had a small animal with me and my dog was even relaxed and enjoyed her stay. Lots of friendly places to eat within walking distances too
- 5/5
Pleasant stay. We enjoyed a 300 sq ft king bed suite.
- 5/5
Front desk staff was amazing
- 4/5
Desk personnel was interested in self and not customer!!!
- 5/5
Awesome room Awesome location and great place and staff!
- 4/5
Overall, we enjoyed our stay. Front desk staff was very friendly. It's a pet friendly hotel but Hotels.com doesn't indicate there's a $75 fee. Was not thrilled with that. Room was mostly clean but our chihuahua quickly found an old pudding cup that had fallen between the bed and wall. That area was not clean at all... Again, overall, it was fine, but we will most likely not stay again.
- 4/5
The property exhibited the same high quality of comfort, safety and cleanliness I expect from a Hampton Inn. Very impressed by the effort to provide exceptional service.
- 5/5
Super friendly and professional staff. Great location.
- 5/5
It was a very enjoyable and comfortable stay. The staff was super friendly the moment I walked into the lobby. My room was immaculate and comfortable. Great experience.
- 2/5
Staff was rude and unpleasant the second night we were there. Told us at 730 pm while using the lobby that we all had to be in our rooms in bed by 10 pm. Even gave us a 15 minute warning of when that needed to be complete. Only reason we got to stay up was because another guest contacted corporate about the employee's attitude and demands of adults. When the employees changed shifts there were only a handful of people left just talking quietly in the lobby and the employees contacted the police stating we were being loud and refused to go to our rooms. Our group rented out almost 50 rooms over weekend, no outside seating was available, so we used the lobby which had plenty of seating for everyone.
- 2/5
First there wasn’t a tv remote so we got one from the desk. After searching for an outlet I found the remote on the floor at the head of the bed. The area under the bed was dirty with papers. We also were not told they would not clean your room unless you ask them too. They said due to covid. This should have been explained at check in. The shower curtain had mold on it overall terrible experience I’ll never stay there again
- 2/5
Directly out front of the hotel was an area where smokers could congregate, right beside the loading area coming into the hotel, not only were people smoking but drinking as well. Not a very good way to present the hotel to new travelers. Not happy with reservation & would like to make sure we are not charged for a "King" room when we received a "Queen" room.
- 2/5
The pool was padlocked (understandable). The Outcast MC were having a meeting in parking lot. Some members were staying in the hotel. I found this distressing and cut my visit short.
- 5/5
- 3/5
Had to change rooms bc the toilet wouldn’t flush. I just finished disinfecting the whole room to have to move bc maintenance was not on site. 👎 I definitely downgraded rooms in my opinion, but I adore Miss. Cookie ❤️ She made up for it with her sweet spirit. Promote her ASAP!
- 5/5
Quiet and enough room to park my tractor for the night. Helpful staff at the front and a good restaurant next door!
- 4/5
The room designs were great though the amenities were not great.
- 5/5
Easy access. Restaurants nearby within walking distance. Clean nice room. Helpful staff
- 5/5
Very friendly and a great stay...was remodled since I stayed here a few years ago. Clean room and comfortable bed.
- 5/5
We were doing a Mustang Car Cruise through Tindol Ford. Great location.