Sleep Inn Garner - Clayton

Bathroom, dirty walls, floor and floor trim. Door was broken, cracked, clasp was missing screws and dangling. No roller on the toilet paper dispenser.

2nd time staying. Check in was quick, lady at desk was ok (not real friendly). Check out was better as the gentleman was cordial. Pool was only open until 9pm and we weren't able to use that night. Towels. Linens were clean. Room smelled clean with no bad odors. Breakfast had a good selection and was well stocked. Would stay at again when we come to this area.

The gentlemen that checked me in and out, we're very nice and professional. Comfortable bed. Room appeared clean. Very close to restaurants etc. The lobby area was very nice and well-kept. The second floor and the room however appeared very worn. Marks on the walls, etc. There appears to be mold growing on the shower door frame. HVAC unit was overly noisy.

Loved the pool, the breakfast and staff was very friendly. Bed sheets were not clean

Exceptional

Exceptional

Beds were comfortable Dirty under desk..lots of crumbs. Very dusty. No guide for tv or wifi password.

Beds were comfortable Dirty under desk..lots of crumbs. Very dusty. No guide for tv or wifi password.

Clean and quiet. check-in guy didn't answer me ringing the bell when I checked in because he was sleeping in the back office and finally woke up. It was only 7 pm.

check-in guy didn't answer me ringing the bell when I checked in because he was sleeping in the back office and finally woke up. It was only 7 pm.

Wish breakfast was a little better.

Exceptional

Nice place

Beds were very comfortable and the room was very clean. Front desk personnel was very friendly and helpful. The location was very convenient for us. The hotel could use some sprucing up. The breakfast buffet was very basic and not very tasty.

The location was very convenient for us. The hotel could use some sprucing up. The breakfast buffet was very basic and not very tasty.

Loud kids the motel can't help that

Clean Loud kids the motel can't help that

Pleasant

First of all, this hotel is in a great area for amenities and it is easy to get around. The hotel itself was fine; the breakfast was fine but go next door to Dunkin for coffee, the rooms were fine, the staff were great. It was acceptable for a two night stay and trying to keep costs reasonable.

Exceptional

Exceptional

The location of the hotel. The toilet in the bathroom wasn’t the cleanest. I had to wipe it down with some sanitizer wipes. There was hair on the shower walls as well as hair in the sink.

The location of the hotel. The toilet in the bathroom wasn’t the cleanest. I had to wipe it down with some sanitizer wipes. There was hair on the shower walls as well as hair in the sink.

Superb

Great lodging for the price. I’ve stayed here multiple times. Conveniently located and lots of restaurants around. Showing a little wear but overall a good value.

Pillows were perfect! We were sent to a dirty room.

We were sent to a dirty room.

Thanks

Exceptional

Very good service, Mary Luz Galasso Thanks

Exceptional

Breakfast was perfect. Room's air conditioning was on the fritz and did not work properly. Temp in room was around 79 degrees.

Room's air conditioning was on the fritz and did not work properly. Temp in room was around 79 degrees.

Very nice and friendly staff

My room had roaches

My room had roaches

The A/C unit was difficult to set and rattled like crazy

The A/C unit was difficult to set and rattled like crazy

The breakfast buffet was great. Food was good

The breakfast buffet was great. Food was good

Location near businesses and food was nice. The walls are paper thin so noises of doors were heard throughout the night. Beds weren’t that comfortable to sleep on.

Location near businesses and food was nice. The walls are paper thin so noises of doors were heard throughout the night. Beds weren’t that comfortable to sleep on.

The room looks very dirty. dust in AC.

The breakfast was ok only. The eggs tasted like powdered eggs. The yogurt selection was one. The fire alarm at 6 am!!

The breakfast was nice. Different things to choose from. It opened and closed a bit early Time

Location

Was really dirty

Great place to stay, clean and the bed was comfortable. Was recommended from a family member came in to see relatives. Would definitely go to this hotel again. I recommend it.

Great place to stay, clean and the bed was comfortable. Was recommended from a family member came in to see relatives. Would definitely go to this hotel again. I recommend it.

The first room had a bad urine odor. Hotel sheets were dirty and roaches were crawling in the second room. The staff was willing to put me in a third room but I couldn’t bring myself to that.

Great

Great

Plenty of vending options, pleasant surroundings Bathroom needed work--peeling paint, you could see where walls needed work.

The rooms were so dusty I had to take a wash cloth and wet it and dust them mirrors were not clean the floor was dirty not swept the toilet was dirty yellow inside the closet to hang clothes was so dusty.the walking hallway carpet not vacuumed the way I saw janitors cleaning the carpet is sweeping using a broom instead of vacuum.also before I forget as I qas lying on the bed I saw a cockroach on the wall.

The room had a hard bed, bugs, dirty mirrors and the shower looked dirty. My friend said it looks like a place you would get murdered in.

Roaches crawling up the wall and around the toilet. So glad this disgusting sight was on the last day of stay. Disgusting. Walls were not cleaned after someone killed a bug. Mattresses were sliding off beds. I will not stay there, again. Ever.

Roaches crawling up the wall and around the toilet. So glad this disgusting sight was on the last day of stay. Disgusting. Walls were not cleaned after someone killed a bug. Mattresses were sliding off beds. I will not stay there, again. Ever.

Very nice location, close to all great places especially Fuquay Varina Not enough variety in breakfast

Room could have been cleaner but staff was very friendly.

Room could have been cleaner but staff was very friendly.

Nothing It was very bad had to many roaches in the room

Clean and good customer service

Clean and good customer service

Everything was good.

Everything was good.

Close to everything Nothing

It was located centrally It was dirty! There was a handprint on the wall, a broken picture with shattered glass above the headboard and glass on the floor. The floor was sticky and the closet was broken with one doo barely hanging on.

The description. But was NOT as described. The person at the desk at first was very condescending at check in. But happily gave us our refund! Firstly the room was filthy! Top to bottom. Someone’s soap left in shower. Stains on pillow cases. Dust everywhere. Hair, spills and stain in the drawers as well the floors. Construction!! Several rooms in our floor were open and actively having work done, drilling and hammering going on. Unacceptable!! Id add more photos but they don’t accept more.

Roaches. Trash still there

Stand in shower only, in case you have kids that need tub. AC is loud and bright lights shined through curtains entire night. Beds are very firm. Our room seemed like it could have a good dusting, like they just finished the refurbishment and had construction dusts on floors and doors. Overall, felt safe, employees were nice and friendly. Breakfast starts at 530 am which was great for our weekend stay and having to be somewhere early. I would stay there again.

Stand in shower only, in case you have kids that need tub. AC is loud and bright lights shined through curtains entire night. Beds are very firm. Our room seemed like it could have a good dusting, like they just finished the refurbishment and had construction dusts on floors and doors. Overall, felt safe, employees were nice and friendly. Breakfast starts at 530 am which was great for our weekend stay and having to be somewhere early. I would stay there again.

Clean room, friendly staff.

Clean room, friendly staff.

The room was dirty and full of cockroaches. It was a very unpleasant experience from the moment we arrived. The staff didn’t offer any proper solution or cleaning. I do not recommend this hotel at all — they seriously need to improve their hygiene standards.

The room was dirty and full of cockroaches. It was a very unpleasant experience from the moment we arrived. The staff didn’t offer any proper solution or cleaning. I do not recommend this hotel at all — they seriously need to improve their hygiene standards.

Nice

Nice

Na

Na

Good

Good

Good

Good

The entrance of the hotel was nice, however, when we entered our room there was a very large dead cockroach, items were very dusty, there were holes in the wall, and in the headboard.

The entrance of the hotel was nice, however, when we entered our room there was a very large dead cockroach, items were very dusty, there were holes in the wall, and in the headboard.

Nice

Nice

Just another hotel with nothing extra.

Just another hotel with nothing extra.

Small room that was noisy from the Interstate. A/C was loud, room temp was warm. Fridge was loud. Hallways were loud. Not a very good experience for me.

Small room that was noisy from the Interstate. A/C was loud, room temp was warm. Fridge was loud. Hallways were loud. Not a very good experience for me.

I had a couple roaches in my room and someone that worked there stole some of my boyfriend clothes and pair of shoes. Then I got kicked out of my room after I just paid for 4 more nights and didn’t get refunded. The reason I got kicked out is bc the owner found out after a month of me staying there that I had a cat and he said there was a no pet policy eventho the other employees knew I had my cat there and it was ok and there was several other dogs that were there bc I saw them being walked!! They did me so wrong and only gave me an hour to get everything out knowing I had to be at work in 10 minutes so I was late for work!!

I had a couple roaches in my room and someone that worked there stole some of my boyfriend clothes and pair of shoes. Then I got kicked out of my room after I just paid for 4 more nights and didn’t get refunded. The reason I got kicked out is bc the owner found out after a month of me staying there that I had a cat and he said there was a no pet policy eventho the other employees knew I had my cat there and it was ok and there was several other dogs that were there bc I saw them being walked!! They did me so wrong and only gave me an hour to get everything out knowing I had to be at work in 10 minutes so I was late for work!!

The room I checked into had broken glass on the bed. There had been a picture hanging above the headboard that had fallen off the wall and there were shards of broken glass in the bed. Unfortunately, I didn’t see this glass until I laid down on it because the room was dark. I got scrapes on my arm as a result. The clerk at the desk was very helpful, assigned me a new room, and checked on me a couple of times to make sure I wasn’t injured badly. On an unrelated note, while walking to the new room the fire detector in the hall is chirping and needs replacement batteries. Facilities might need some attention.

The room I checked into had broken glass on the bed. There had been a picture hanging above the headboard that had fallen off the wall and there were shards of broken glass in the bed. Unfortunately, I didn’t see this glass until I laid down on it because the room was dark. I got scrapes on my arm as a result. The clerk at the desk was very helpful, assigned me a new room, and checked on me a couple of times to make sure I wasn’t injured badly. On an unrelated note, while walking to the new room the fire detector in the hall is chirping and needs replacement batteries. Facilities might need some attention.

Smelled like smoke in hallway a lot.

Smelled like smoke in hallway a lot.

This hotel advertises smoke free rooms but apparently the hall ways and rooms next to the smoke free rooms are not smoke free. It was miserable.

This hotel advertises smoke free rooms but apparently the hall ways and rooms next to the smoke free rooms are not smoke free. It was miserable.

While the hotel itself was nice for the price, my main complaints are I smelled cigarettes the entire time I was there. Every time I left my room, it reeked of cigarettes in a NON SMOKING hotel. Also, we did not get cleaning services at all while there. We stayed 4 days and 3 nights.. ran out of tissue and towels multiple times. We always saw the housekeepers cleaning other rooms but never cleaned ours

While the hotel itself was nice for the price, my main complaints are I smelled cigarettes the entire time I was there. Every time I left my room, it reeked of cigarettes in a NON SMOKING hotel. Also, we did not get cleaning services at all while there. We stayed 4 days and 3 nights.. ran out of tissue and towels multiple times. We always saw the housekeepers cleaning other rooms but never cleaned ours

I used to stay at this property frequently and had no issues. But this weekend was awful. Got to the room and the toilet was broken. The man came up and supposedly fixed it. He said if that didn’t work we could change our room. A day later my boyfriend got really sick and the toilet broke. I called the front desk again and they said to come get the plunger and do it myself. So I tried and the toilet just overflowed. I called the front desk and he had an oh well attitude and said they didn’t have maintenance. So as well as being sick my boyfriend had to deal with a nasty overflowing toilet. The employee would not let us move our room. Because my boyfriend was sick he left the housekeeping thing out and no one ever changed the linens. He called to the desk and he was told yet again to get them and do it himself. Now we paid enough to stay here, but now we are required to take care of things that the hotel should? I don’t think so. The door lock was broken on the bathroom as well as the shower faucet. Don’t spend your money here unless you feel like doing someone else’s job.

I used to stay at this property frequently and had no issues. But this weekend was awful. Got to the room and the toilet was broken. The man came up and supposedly fixed it. He said if that didn’t work we could change our room. A day later my boyfriend got really sick and the toilet broke. I called the front desk again and they said to come get the plunger and do it myself. So I tried and the toilet just overflowed. I called the front desk and he had an oh well attitude and said they didn’t have maintenance. So as well as being sick my boyfriend had to deal with a nasty overflowing toilet. The employee would not let us move our room. Because my boyfriend was sick he left the housekeeping thing out and no one ever changed the linens. He called to the desk and he was told yet again to get them and do it himself. Now we paid enough to stay here, but now we are required to take care of things that the hotel should? I don’t think so. The door lock was broken on the bathroom as well as the shower faucet. Don’t spend your money here unless you feel like doing someone else’s job.

Good Jobs 👍

Good Jobs 👍

Good job

Good job

The three nights total that I stayed there, I was in 3 more rooms. This was due primarily to excessive noise which prevented me from getting any sleep. Some encounters: cockroaches in one room, a smoke alarm constantly chirping outside the room door, toilet seats (2) almost falling off, a sliding door off its tracks in the bathroom, and traffic noise from I-40 highway located near the hotel. With ear plugs and sleep medications I was finally able to get a decent night's rest the final night of my stay. I do gadmit that the manager on duty tried to make my stay more acceptable by moving me from room to room. So, they did what they could it seems.

The three nights total that I stayed there, I was in 3 more rooms. This was due primarily to excessive noise which prevented me from getting any sleep. Some encounters: cockroaches in one room, a smoke alarm constantly chirping outside the room door, toilet seats (2) almost falling off, a sliding door off its tracks in the bathroom, and traffic noise from I-40 highway located near the hotel. With ear plugs and sleep medications I was finally able to get a decent night's rest the final night of my stay. I do gadmit that the manager on duty tried to make my stay more acceptable by moving me from room to room. So, they did what they could it seems.

First room had a broken bathroom door switched to another room and the handle on the shower was kind of busted but still useable and I had to take the toilet tank lid of every other flush to jiggle the filler and get it to fell back up for the next flush, but wasn't trying to move rooms again. TVs aren't smart so make sure you have devices for any streaming services.

First room had a broken bathroom door switched to another room and the handle on the shower was kind of busted but still useable and I had to take the toilet tank lid of every other flush to jiggle the filler and get it to fell back up for the next flush, but wasn't trying to move rooms again. TVs aren't smart so make sure you have devices for any streaming services.

Toilet in room didn't flush, blood stain on bed sheets, hallways smelled of Marijuana, daytime desk staff very nasty

Toilet in room didn't flush, blood stain on bed sheets, hallways smelled of Marijuana, daytime desk staff very nasty

Ok

Ok

The hotel was very nice and quiet. The room was clean and comfortable.

The hotel was very nice and quiet. The room was clean and comfortable.

Very disappointed stayed here about a month ago and had a great experience, this time people were yelling and slamming doors, called the front desk and was told he hear it and that he would deal with it. Ended up leaving early because i was unable to sleep.

Very disappointed stayed here about a month ago and had a great experience, this time people were yelling and slamming doors, called the front desk and was told he hear it and that he would deal with it. Ended up leaving early because i was unable to sleep.

Nice people. Quiet!

Nice people. Quiet!

feeling safe

feeling safe

Very clean, everything worked and customer service was amazing.

Very clean, everything worked and customer service was amazing.

The staff was nice and helpful. Coffee tasted burnt. Toilet wobbled and had to have staff come plunger it when we first got there. It was good for my overnight stay.

The staff was nice and helpful. Coffee tasted burnt. Toilet wobbled and had to have staff come plunger it when we first got there. It was good for my overnight stay.

Was not a fan of the property. The only reason why I am not leaving a brutal review of this hotel is that the lady at the front was extremely nice and her hotel is crud so she could only fix a few things. I had two different rooms because the first one, the AC didn’t work because the unit was old. The second room the ac worked but the bed had a spring in the mattress coming loose so it was super uncomfortable. The water pressure in the shower was a solid stream but no power behind it. If you’re over 6’4 325 pounds, the shower will be too small and the chair in the room will break right under you. Honestly? Should’ve spent $20 more and snagged the holiday inn express right around the corner. I’m not saying to avoid the property, just know the lobby is very updated, but the rooms look like they’re from the late 1990s

Was not a fan of the property. The only reason why I am not leaving a brutal review of this hotel is that the lady at the front was extremely nice and her hotel is crud so she could only fix a few things. I had two different rooms because the first one, the AC didn’t work because the unit was old. The second room the ac worked but the bed had a spring in the mattress coming loose so it was super uncomfortable. The water pressure in the shower was a solid stream but no power behind it. If you’re over 6’4 325 pounds, the shower will be too small and the chair in the room will break right under you. Honestly? Should’ve spent $20 more and snagged the holiday inn express right around the corner. I’m not saying to avoid the property, just know the lobby is very updated, but the rooms look like they’re from the late 1990s

Someone tried to get into my room but I had the night latch on the door. So again either they did not DEACTIVATE the previous card or it was a inhouse person. I gave all of my concerns to the front desk but they could not refund me because I booked through you guys. FURIOUS to say the least...

Someone tried to get into my room but I had the night latch on the door. So again either they did not DEACTIVATE the previous card or it was a inhouse person. I gave all of my concerns to the front desk but they could not refund me because I booked through you guys. FURIOUS to say the least...

Very clean and the staff was very professional and hospitable.

Very clean and the staff was very professional and hospitable.

Very friendly staff, but the room was so noisy for most of the night, people were not quiet, the hallway smelled like mold really bad.

Very friendly staff, but the room was so noisy for most of the night, people were not quiet, the hallway smelled like mold really bad.

The gentlemen that helped me was so polite and nice.

The gentlemen that helped me was so polite and nice.

Not clean there was a roach I. The bathroom

Not clean there was a roach I. The bathroom

Cleaned

Cleaned

While I cannot speak on room quality or cleanliness or even how nice the area is around the hotel. What I can speak on is their communication and customer service skills, both of which sucked!!! Unfortunately, we had a medical emergency on our way to the hotel which required my 15 year old son to need surgery. I attempted to call the hotel multiple times to give them a heads up but I was constantly met with a busy signal (what is this 1990 and your parents can't afford call waiting?!). So my last attempt to reach out to them was on the messaging through expedia and have yet to receive communication back. Maybe the blessing in disguise is we didn't have to deal with this crappy place and their crappy customer service skills. 0/10 would not recommend to ANYONE!!!!!

While I cannot speak on room quality or cleanliness or even how nice the area is around the hotel. What I can speak on is their communication and customer service skills, both of which sucked!!! Unfortunately, we had a medical emergency on our way to the hotel which required my 15 year old son to need surgery. I attempted to call the hotel multiple times to give them a heads up but I was constantly met with a busy signal (what is this 1990 and your parents can't afford call waiting?!). So my last attempt to reach out to them was on the messaging through expedia and have yet to receive communication back. Maybe the blessing in disguise is we didn't have to deal with this crappy place and their crappy customer service skills. 0/10 would not recommend to ANYONE!!!!!

Very nice place to stay front desk and the employees are very polite and sweet I will come back again if I have a change

Very nice place to stay front desk and the employees are very polite and sweet I will come back again if I have a change

G

G

Room was never cleaned except trash emptied once

Room was never cleaned except trash emptied once

Upon going to the room, I found bed bugs when I pulled down the covers of the bed. They agreed to refund me for room and I immediately checked out.

Upon going to the room, I found bed bugs when I pulled down the covers of the bed. They agreed to refund me for room and I immediately checked out.

The staff was professional and courteous. The was kept clean and safe.

The staff was professional and courteous. The was kept clean and safe.

Still smelled like smoke even though it's a non-smoking hotel. Since it's one of the cheapest options in the area, there were many construction workers that got up early and made a bunch of noise going down the hallway and firing up their equipment in the morning to head to work. Work. So nothing major, just life in a cheap hotel, I guess. Room was clean other than the smell and the staff was very friendly. The hotel was conveniently located close to the interstate as well. I would stay there again.

Still smelled like smoke even though it's a non-smoking hotel. Since it's one of the cheapest options in the area, there were many construction workers that got up early and made a bunch of noise going down the hallway and firing up their equipment in the morning to head to work. Work. So nothing major, just life in a cheap hotel, I guess. Room was clean other than the smell and the staff was very friendly. The hotel was conveniently located close to the interstate as well. I would stay there again.

Doesn’t not look like the pictures online at all. Lobby was possibly under construction. Beds were very uncomfortable. No channels on TV. Breakfast food was very good.

Doesn’t not look like the pictures online at all. Lobby was possibly under construction. Beds were very uncomfortable. No channels on TV. Breakfast food was very good.

Upon arrival the bathroom didn't seem like it had been fully cleaned/set. The toilet was soiled, there wasn't an extra toilet paper roll, the handtowels weren't hung on the loops by the sink, and only 1 soap was provided. The shower door in the bathroom was installed incorrectly and needed to be lifted up to close correctly in order to not flood the floor. There weren't any electrical outlets near the bed, very strange. Breakfast was good, the bed was good, and the room was spacious. You need to make an appointment at the front desk to have your room cleaned.

Upon arrival the bathroom didn't seem like it had been fully cleaned/set. The toilet was soiled, there wasn't an extra toilet paper roll, the handtowels weren't hung on the loops by the sink, and only 1 soap was provided. The shower door in the bathroom was installed incorrectly and needed to be lifted up to close correctly in order to not flood the floor. There weren't any electrical outlets near the bed, very strange. Breakfast was good, the bed was good, and the room was spacious. You need to make an appointment at the front desk to have your room cleaned.

The hotel was great. Friendly and helpful staff. Everything from the lobby to the room was clean and very well kept.

The hotel was great. Friendly and helpful staff. Everything from the lobby to the room was clean and very well kept.

I enjoyed my stay at Sleep Inn in Garner- Clayton. Yes I would go back to the hotel.

I enjoyed my stay at Sleep Inn in Garner- Clayton. Yes I would go back to the hotel.

BED BUG!!!!! The hotel is a decent hotel and has a great location. BUT I knew it was to good to be true with the price. THEY HAVE BED BUGS!!!!!!!!

BED BUG!!!!! The hotel is a decent hotel and has a great location. BUT I knew it was to good to be true with the price. THEY HAVE BED BUGS!!!!!!!!

Easy to find. Friendly staff. Nice room.

Easy to find. Friendly staff. Nice room.

Check in lady ignored me for quite a while, no "I'll be right with you" or anything. I asked for adjoining rooms and had booked 2 doubles - she said she could do an adjoining queen and double but a king/double would be extra. I asked how much extra it would cost and she ignored me, then said here are keys for a queen/double. I had booked through Hotels.com so I don't think she wanted to bother with changing anything. Very unfriendly. The next morning there was an African/American man on duty and he was awesome-greeting everyone that walked through.

Check in lady ignored me for quite a while, no "I'll be right with you" or anything. I asked for adjoining rooms and had booked 2 doubles - she said she could do an adjoining queen and double but a king/double would be extra. I asked how much extra it would cost and she ignored me, then said here are keys for a queen/double. I had booked through Hotels.com so I don't think she wanted to bother with changing anything. Very unfriendly. The next morning there was an African/American man on duty and he was awesome-greeting everyone that walked through.

Good

Good

Good

Good

Clean and quiet

Clean and quiet

Why use 3rd floor (no ice machine) when hotel was essentially empty.

Why use 3rd floor (no ice machine) when hotel was essentially empty.

Safe and quiet

Safe and quiet

The front desk was argumentative when asking questions. The floor we stayed on smelled heavily of curry.

The front desk was argumentative when asking questions. The floor we stayed on smelled heavily of curry.

Clean and quiet

Clean and quiet

Property was nice, room smelt like cigarettes but it wasn’t that big a deal . Most rooms do

Property was nice, room smelt like cigarettes but it wasn’t that big a deal . Most rooms do

Clean place. Little bit older but very much a safe feeling about sleeping here tonight

Clean place. Little bit older but very much a safe feeling about sleeping here tonight

Clean and quite place to stay

Clean and quite place to stay

I really loved my room. Especially the feather blanket for the bed. My stay would have been perfect if it wasn’t for the two hour hollering and door slamming going on from about 10 pm to 12 pm. I had to get out of bed, open my door and shout that I would like to get some sleep. Staff should be around to keep hallways quite. It was not the cheapest room. I had plans on staying another night but changed my mind after not being able to get a good nights rest. But I did love the room.

I really loved my room. Especially the feather blanket for the bed. My stay would have been perfect if it wasn’t for the two hour hollering and door slamming going on from about 10 pm to 12 pm. I had to get out of bed, open my door and shout that I would like to get some sleep. Staff should be around to keep hallways quite. It was not the cheapest room. I had plans on staying another night but changed my mind after not being able to get a good nights rest. But I did love the room.

The property was clean and recently updated. The staff was friendly and the breakfast was nice. My only complaint, was that the beds were “rock hard” and not comfortable.

The property was clean and recently updated. The staff was friendly and the breakfast was nice. My only complaint, was that the beds were “rock hard” and not comfortable.

Good

Good

only stopped for a place to sleep

only stopped for a place to sleep

Great place!

Great place!

Our check in was very efficient and pleasant. We had a good nights sleep. We enjoyed a good breakfast before we left. The staff was very friendly and helpful.

Our check in was very efficient and pleasant. We had a good nights sleep. We enjoyed a good breakfast before we left. The staff was very friendly and helpful.

Location was good, everything else was not. Upon arriving and going to the room I walked in to find a room that seemed that someone had trashed it and they were still using it for guests without fixing it. Curtains torn down but still hanging from the track, night stand broken, toilet running and not securely fixed to the floor. The only blanket was the flat sheet and the cover that is for decor also as warm as a flat sheet. I was cold but with two thermostats I had no idea which one was on if either of them even worked which I do not think they did. The bed was hard as a rock and I had to unplug the fridge due to the noise it made so I could try to sleep. I left the bathroom fan running all night to help with the noise of the family down the hall with the door propped open and kids running all over. If there was a chance the stay would have been refunded I would have tried to go to one of the other hotels in the area. I would never stay here again

Location was good, everything else was not. Upon arriving and going to the room I walked in to find a room that seemed that someone had trashed it and they were still using it for guests without fixing it. Curtains torn down but still hanging from the track, night stand broken, toilet running and not securely fixed to the floor. The only blanket was the flat sheet and the cover that is for decor also as warm as a flat sheet. I was cold but with two thermostats I had no idea which one was on if either of them even worked which I do not think they did. The bed was hard as a rock and I had to unplug the fridge due to the noise it made so I could try to sleep. I left the bathroom fan running all night to help with the noise of the family down the hall with the door propped open and kids running all over. If there was a chance the stay would have been refunded I would have tried to go to one of the other hotels in the area. I would never stay here again

Nasty. Check in was the easiest part. It declined from there. There were clear signs saying it was a non-smoking hotel. As I walked the hall closer to the room, the smell of smoke grew stronger and stronger. It was coming from the room next to the one I was to stay in. I entered our room and the smell went away for the most part. However, we could smell each time a new one was lit. After we confronted the staff, the smoking stopped. The room is obviously in need of some repairs, but with a 2 star I expect some of that. What I did not expect was a shower door that would not shut and black mold lining the shower door and handles. It is clear that nobody had attempted to even clean around those areas as the mold came off with a damp rag in a few places (I tested during a video I took of the state of the room). The sheets and comforter appeared clean. The refrigerator had ice build up and some spots showing it had not been cleaned. I didn’t even look in the microwave. There was no TV remote in the room. We left before even midnight bc we were grossed out. When I mentioned the mold in the shower to the attendant at the desk, she just said “oh.” For the amount paid for the room, I am extremely disappointed and disgusted.

Nasty. Check in was the easiest part. It declined from there. There were clear signs saying it was a non-smoking hotel. As I walked the hall closer to the room, the smell of smoke grew stronger and stronger. It was coming from the room next to the one I was to stay in. I entered our room and the smell went away for the most part. However, we could smell each time a new one was lit. After we confronted the staff, the smoking stopped. The room is obviously in need of some repairs, but with a 2 star I expect some of that. What I did not expect was a shower door that would not shut and black mold lining the shower door and handles. It is clear that nobody had attempted to even clean around those areas as the mold came off with a damp rag in a few places (I tested during a video I took of the state of the room). The sheets and comforter appeared clean. The refrigerator had ice build up and some spots showing it had not been cleaned. I didn’t even look in the microwave. There was no TV remote in the room. We left before even midnight bc we were grossed out. When I mentioned the mold in the shower to the attendant at the desk, she just said “oh.” For the amount paid for the room, I am extremely disappointed and disgusted.

Had 3 rooms and all 3 had a weird smell. Tge rooms were not cleaned. Found hairs all in my bed. And to make it worse the cleaning staff did not come clean our rooms. I didnt make a fuss because we only stayed two nights. However, I will not go there again.

Had 3 rooms and all 3 had a weird smell. Tge rooms were not cleaned. Found hairs all in my bed. And to make it worse the cleaning staff did not come clean our rooms. I didnt make a fuss because we only stayed two nights. However, I will not go there again.

Suspicious people hanging out at entrance. I'd never stay there again. That said, the staff was pleasant, yet couldn't help me with the TV.

Suspicious people hanging out at entrance. I'd never stay there again. That said, the staff was pleasant, yet couldn't help me with the TV.

I would like a refund. Property was disgusting. We did not stay. We walked in and turned around. Drove hours down the road and ended up spending 200 more dollars on a much better hotel.

I would like a refund. Property was disgusting. We did not stay. We walked in and turned around. Drove hours down the road and ended up spending 200 more dollars on a much better hotel.

I wish I could rate this hotel but unfortunately I can't. After a long 8 hour drive, I was looking forward to a comfortable room and a good night's sleep. Unfortunately, the PET FRIENDLY hotel I thought I had booked wasn't PET FRIENDLY at all. I was refused accommodations. Mind you, we were trying to check in at midnight. The clerk on duty refused to allow my dog the night's stay saying that they HAD CHANGED THEIR STATUS. Well, that's all well and good but if it's NOT ON THE INTERNET how the hell am I supposed to know that??? The clerk recommened another hotel in the area which under the circumstances seemed like a good choice. Unfortunately it was more of a flop house than a hotel. Used condoms in the bureau! Dirty trash in the room and no towels in the bathroom. This wasn't the vacation I expected!!!

I wish I could rate this hotel but unfortunately I can't. After a long 8 hour drive, I was looking forward to a comfortable room and a good night's sleep. Unfortunately, the PET FRIENDLY hotel I thought I had booked wasn't PET FRIENDLY at all. I was refused accommodations. Mind you, we were trying to check in at midnight. The clerk on duty refused to allow my dog the night's stay saying that they HAD CHANGED THEIR STATUS. Well, that's all well and good but if it's NOT ON THE INTERNET how the hell am I supposed to know that??? The clerk recommened another hotel in the area which under the circumstances seemed like a good choice. Unfortunately it was more of a flop house than a hotel. Used condoms in the bureau! Dirty trash in the room and no towels in the bathroom. This wasn't the vacation I expected!!!

The property was nice. The only thing that was not as comfortable/pleasing was the size of the beds other than that it was a pleasant stay.

The property was nice. The only thing that was not as comfortable/pleasing was the size of the beds other than that it was a pleasant stay.

We booked 3 nights at this hotel. Randy checked us in late the first night. He was friendly. We were a bit disappointed with the cleanliness of the room. It wasn't very clean. The shower had a bad odor and the toilet ran and flushed itself all night. We reported this to the morning clerk who came up to try to fix it but he couldn't so he moved us to another room across the hall. It was exceptionally clean and a much better standard than the other room so we were thankful. Not sure why there was such a difference in standards. Everyone working there was friendly and accommodating. They may have been short staffed and doubling duties. After the move we were very happy with our stay.

We booked 3 nights at this hotel. Randy checked us in late the first night. He was friendly. We were a bit disappointed with the cleanliness of the room. It wasn't very clean. The shower had a bad odor and the toilet ran and flushed itself all night. We reported this to the morning clerk who came up to try to fix it but he couldn't so he moved us to another room across the hall. It was exceptionally clean and a much better standard than the other room so we were thankful. Not sure why there was such a difference in standards. Everyone working there was friendly and accommodating. They may have been short staffed and doubling duties. After the move we were very happy with our stay.

Room was dirty.

Room was dirty.

Some of the areas of the building need upgrading, but overall it was an okay place to lay my head for two nights.

Some of the areas of the building need upgrading, but overall it was an okay place to lay my head for two nights.

Savannah at the front desk was very professional, friendly and efficient. The room was well worth the price we paid. We will be staying here again when in clayton/garner, nc.

Savannah at the front desk was very professional, friendly and efficient. The room was well worth the price we paid. We will be staying here again when in clayton/garner, nc.

Very nice facility. Very friendly staff.

Very nice facility. Very friendly staff.

When I checked in the front desk employee gave me no information. No room number pool/breakfast time. Nothing. Then at breakfast it was just nasty. Hard bagels with old/crusty gravy and greasy burnt sausage. The orange juice was hot from the machine. Was very disappointed. Much nicer hotels across the street for the same price. No wifi. Won’t stay again.

When I checked in the front desk employee gave me no information. No room number pool/breakfast time. Nothing. Then at breakfast it was just nasty. Hard bagels with old/crusty gravy and greasy burnt sausage. The orange juice was hot from the machine. Was very disappointed. Much nicer hotels across the street for the same price. No wifi. Won’t stay again.

This was a very nice hotel, and is close to a lot. So you don’t have to drive to far, for anything.

This was a very nice hotel, and is close to a lot. So you don’t have to drive to far, for anything.

Walking distance of a convenience store and a Dunkin Donuts.

Walking distance of a convenience store and a Dunkin Donuts.

There were a number of holes in the wall and shower that had clearly been patched up poorly. Beds are extremely hard to sleep. The mattress was extra extra firm. Bathroom was not clean and the AC didn’t really work in the room.

There were a number of holes in the wall and shower that had clearly been patched up poorly. Beds are extremely hard to sleep. The mattress was extra extra firm. Bathroom was not clean and the AC didn’t really work in the room.

The only handicap accessible room had only 1 bed for 3 people. They also don't clean the room unless it is specifically requested.

The only handicap accessible room had only 1 bed for 3 people. They also don't clean the room unless it is specifically requested.

overall cleanliness was poor. many minor repairs

overall cleanliness was poor. many minor repairs

We stayed at this hotel about 5 months ago and thought is was fine. This time, we had bedbugs in the first room we got. After requesting a room change, the sink was draining very slowly, and it was just as dirty as the first room. We found a bedbug the next morning.

We stayed at this hotel about 5 months ago and thought is was fine. This time, we had bedbugs in the first room we got. After requesting a room change, the sink was draining very slowly, and it was just as dirty as the first room. We found a bedbug the next morning.

We travel for a living and can always count on Sleep Inns to be a consistent good nights sleep

The lady at front was nice but there were a LOT of construction worker guys (single female with a 5 yr old) and i found a razor in my room. The area surrounding the hotel needs some serious work.

Check in was ok, but a bit slow. The room was not the greatest as you can see in the pictures I've included. The walls were dirty, the light fixture above the sink was missing to of the bulb covers and not all of the bulbs lit up, and there were missing pictures from above the bed. I would not come back to this location.

Enjoyed my stay

The staff was great as well as the location. Great place to stay.

Site close to family we visited. Staff was responsive and friendly. Room was clean and size ok. Reasonable rates. Upon arrival needed 3 light bulbs replaced. Wished there were outlets by bedside tables. Did not know room would not be cleaned unless we asked and was not told this upon arrival. Food at breakfast was OK but not great.

I was pleased with the condition of this property overall. It seems fairly new, the TV works, and the location is convenient, with facilities close by. The staff was friendly, but I was concerned that during the pandemic, they didn't seem to acknowledge CDC recommended safety precautions.

I didn’t even stay in the hotel I should get my money back

There were numerous roaches in our room from the time we got there. The smell off weed kept coming through the bathroom vent all night to the point that we felt nauseous. About 2am a fight broke out in the hallway outside our room which prompted us to leave early. When we asked for a refund or comp at the front desk the man working was rude and refused. He also said that the smoke/weed smell was just “what you get at hotels like this” even though the facility is smoke free. Very upset…

The overall stay was nice, with the exception of the smell of marijuana in the vents and hallway!

This hotel was decent. The floors could have been cleaner - there was trash left from previous guests around the bed. The toilet roll holder was broken, so that was a bit inconvenient. Otherwise, the beds were comfy and seemed clean. The breakfast was good - enough to get a start to the day.

Nice and cozy hotel, secluded location, service was great and great continental breakfast.

The property needed updating but the rooms were very clean and everything looked nice. Breakfast was good and staff was nice.

Nice hotel. Clean. Good area, but other guests were loud and screaming in the halls.

We have stayed here many times. I had to reprogram the tv in order to get it to work. Otherwise it was a good stay with friendly staff.

Mold or mildew in shower all along door smelled bad and just not clean.

The staff was friendly. The only thing I was a little disappointed about is that when I didn't have the don't not disturb sign on the door they didn't come in and freshen up the room. But other than that I was very satisfied and will go back.

We stayed for 3 nights. Bathroom was super tiny. It’s like a tiny closet with a pocket door with a toilet and stand up shower. The sink was on the outside. There was a sock between the bed and wall…which questioned if they do thorough cleaning. When we checked in I was told that housekeeping wasn’t available during our stay…only to find out at check out that it was a “by request” service…explaining due to covid and not going into people’s room.