Holiday Inn Express Hotel & Suites River Park by IHG

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Clean and the staff was wonderful

Very good

Breakfast is fantastic for a continental. Bed is super comfy. Room was clean and spacious.

The blinds didn’t work in our room. There was something wrong with the plumbing so water from the drain would randomly come back up. There were random hairs on the walls of the shower as well. They play loud music in the lobby which can be heard in the rooms. They said it would stop at 8:30 but they continued to play music past 10:30. We notified the staff who said they forgot because it got too busy; there must have been a lot to do for all of the people in the empty lobby since they took their sweet time before turning it off.

Great place to stay close to a lot of reastarunts

I didn't like that my floor smelled like sewage the whole time I was there.

Excellent

Exceptional

Bad

Refreshed interior, clean and pleasing to the eye. Small unfinished part of

Superb

Good service, comfortable beds

Small unfinished part of ? floor edge.

Very good

Good service, comfortable beds

Staff was friendly & tried to be helpful. Unfortunately we got a room where the privacy screen didn't work. Staff tried to get it to work but wasn't able to & maintenance guy wasn't available, ended up having to use 2 pillows to block the window. Shower was a bit run down, there was no barrier to keep the water from flowing out into the rest of the bathroom so we had water near the toilet & sink even though we did our best to aim the water away from the area. Had trouble with TV remote as had to push the off button a certain way to get it to turn off, ended up giving up most of the time. Couldn't get another room as they were fully booked & most hotels were booked due to graduation & swim meets that were going on in the area.

Quality to be expected from IHG. Friendly staff, large and confortable room, easy parking. Close to the highway to Yosemite NP.

Everything went well at this hotel. I would stay here again

AC was rattling on and off all night, which affected our sleep. The bathroom fan also had a crazy rattling noise. Everything else was good.

No one at front desk, view of freeway, way overpriced, bathroom floor dirty, none of the keys worked, broken equipment such as ice machines or doors to ice machines don't open with no signage to go to 1st floor, couldn't get into pool, elevators sketchy and got stuck once. Staff was kind and at time alone to cover entire facility leaving front desk vacant on arrival 30 mins... breakfast was great.

Check in was easy and quick. The room was clean and comfortable. Breakfast was served and very good.

Exceptional

Check in was easy and quick. The room was clean and comfortable. Breakfast was served and very good.

Good convenient location located near many restaurants and shopping, although not necessarily in walking distance if you require that. The only negative would be that there was some freeway noise outside of my window, which might be an issue for light sleepers.

Staff was polite and extremely helpful!! Our room was very nice and clean. I have no complaints!

Staff was polite and extremely helpful!! Our room was very nice and clean. I have no complaints!

Yes, breakfast was great, and the room temperature was very good

The sink faucet wasn’t working. The lady at the

Superb

Fridge didn’t have freezer.

Excellent staff and location

Room smells not good Staff was great

breakfast was very yammyyy, , room was clean, bed comfotable. all that i need.

Nice hotel, the rooms were nice and clean. Property was clean and well managed. Would stay here again

Very good

There was mold on the ink growing in the silicon under the sink. Every 2-3 a loud bang would happen and wake me up after just having surgery. I was there to recover and I won’t be coming back.

Disappointing

Good rooms

Clean and comfortable for an over night stay, bonus of free good breakfast

The staff at the Holiday Inn in North Fresno is unexceptional. They met all of our needs.

Breakfast Black mold in shower in first room Thermostat breaking down in second room. Unable to set room temperature to a comfortable level No offer to change rooms or have the thermostat fixed Room keys suddenly stopped working and had to be replaced After raising these concerns to front desk, we were told by phone the Manager gave a $40 discount.

Breakfast Black mold in shower in first room Thermostat breaking down in second room. Unable to set room temperature to a comfortable level No offer to change rooms or have the thermostat fixed Room keys suddenly stopped working and had to be replaced After raising these concerns to front desk, we were told by phone the Manager gave a $40 discount.

It met our needs.

Exceptional

Breakfast was perfect, room was very clean with lots of breakfast selections all good

Breakfast was perfect, room was very clean with lots of breakfast selections all good

Na

Good

We could not get my husband's computer to connect to the WiFi. BUT thank you Cassandra for all your help is trying to rectify this ... much appreciated.

The breakfast was very good - lots to choose from. And I really liked the coffee machines. We could not get my husband's computer to connect to the WiFi. BUT thank you Cassandra for all your help is trying to rectify this ... much appreciated.

We always stay here because it’s usually very clean and conveniently located. The staff is always super sweet as well. This time, it didn’t look like the bathroom had been fully cleaned. There was hair from the previous guest on the counters, floor, and in the shower. There was also some trash left over under the sink (shaving razor cap, etc.) There was also a thick layer of mold in the sink.

We always stay here because it’s usually very clean and conveniently located. The staff is always super sweet as well. This time, it didn’t look like the bathroom had been fully cleaned. There was hair from the previous guest on the counters, floor, and in the shower. There was also some trash left over under the sink (shaving razor cap, etc.) There was also a thick layer of mold in the sink.

Great location. Near the fwy and shops. Loved they had 24 hrs coffee and tea for guests. Staff was attentive to guests needs. The fwy noise.

Great location. Near the fwy and shops. Loved they had 24 hrs coffee and tea for guests. Staff was attentive to guests needs. The fwy noise.

Great experience

Well maintained and clean. Great blackout curtains. Room was spacious and told breakfast. Pool wasn’t clean.

People were nice and respectful

The shower was not the cleanest It looked like it had mold grown along the bottom of the line where they have but caulking down.

The hotel was awesome and the lady that helped us was so awesome. Will be there again

Will stay here again

Had to replace key cards twice, no wifi in the room, made for a rough meeting in the morning, but could of been worse. Room was clean. Staff friendly. No jacuzzi, evwn though hotel description says it has 1

There was not a jaccuzi. In the pictures it was advertised with one . We stayed there for this reason

Friendly staff, easy check in, lots of parking

The room smelled like sewer

I took my boys tennis team (10 High school kids) to Fresno from LA and was quite satisfied with the overall stay. Even though we were up against the freeway the noise didn't bother our sleep and the breakfast was good. The water pressure in the showers was a little low but that's my only complaint :)

Great

The bathroom did not seem clean, some towels looked used. The front desk clerk was amazing!

Clean room. Plenty of parking. Excellent staff. Good breakfast.

The room was eye level with the freeway. The windows need to be replaced they are outdated and do not block any noise. When I first walked in i thought the window was left open. I should have requested to change rooms, my mistake for trying to stick it out.

The room was eye level with the freeway. The windows need to be replaced they are outdated and do not block any noise. When I first walked in i thought the window was left open. I should have requested to change rooms, my mistake for trying to stick it out.

N/a

The breakfast was good and had a good selection. There was big altercation in the room next to us where it sounded like it got physical between a man and a woman. It went on most of the night and into the next day with no check up or anything on the room happened which seemed like it was allowed. This put my fiance in an uncomfortable and unsafe state. They were really loud so I know the staff could have heard them or anybody else for that matter which they were probably not wanting to report it or too frightened to. I woke up at 6 in the morning as I am used to sleeping through these types of conditions and had under a sleep machine (been in the Army almost 20 years) and reported it to the front desk and which seemed like the couple left. I asked about it prior to me checking out and the front desk lady just simply said they probably were just arguing. In my opinion, it did not seem like unsafe matters or these type of situations were a priority at this hotel as my Fiance did not get any rest and was worried most of the night due to the banging and when I woke up sounded pretty physical. So that was a big red flag to me as this situation should have been addressed right away as I had my Fiance, and two kids including a baby less than 1 years old and this does not seem like the place I would go back to if these situations are allowed.

The beds are very comfortable, rooms are very clean, friendly atmosphere, the breakfast was EXCELLENT! Very quiet area its a must stay . I absolutely ? recommend this place ?

The only thing was that the bathroom in our room smelt like cigarettes

Clean, safe, comfortable. Spacious room, breakfast, friendly and helpful staff. Slight negative was location right next to the freeway, but it was only mildly noticeable.

Noticed black mold around the window pane. Also, TV remote was in need of replacing. Informed front desk on both issues.

The shower had hair in it upon arrival Lighting

The staff was very courteous, helpful and friendly

The staff was very courteous, helpful and friendly

Great location and plenty of stores nearby N/A

Great stay, big clean rooms and great breakfast!

Great stay, big clean rooms and great breakfast!

I very good 👍

I very good 👍

All else was okay. The toilet was too short. There was no railing to assist me with standing up from the toilet. Had an issue with the shower floor. I was looking forward to scrambled eggs, not the cheese choice.

I had a great stay. I will for sure come back to stay..

I had a great stay. I will for sure come back to stay..

Nice comfortable rooms , good breakfast , good location

Nice comfortable rooms , good breakfast , good location

Room was okay,

Room was okay,

Nice rooms with comfy beds.

Nice rooms with comfy beds.

Water pressure was somewhat below expectations, but not a deal killer. Decent value related to overall cost of accommodations.

Water pressure was somewhat below expectations, but not a deal killer. Decent value related to overall cost of accommodations.

The room smelled bad, and there were stains on the couch and carpet. Very disappointed. Especially since our last stay at another of your facilities was great

The room smelled bad, and there were stains on the couch and carpet. Very disappointed. Especially since our last stay at another of your facilities was great

Room always kept tidy thanks to all the house cleaners✨ Appreciated them so so much!

Room always kept tidy thanks to all the house cleaners✨ Appreciated them so so much!

It was okay

It was okay

Breakfast fresh, quality could be better

Breakfast fresh, quality could be better

Clean room and staff are excellent!

Clean room and staff are excellent!

comfortable and friendly staff

comfortable and friendly staff

Breakfast was served too late

Breakfast was served too late

Breakfast was good, air conditioning unit was working good , staff was friendly and professional , I will definitely go back again

Breakfast was good, air conditioning unit was working good , staff was friendly and professional , I will definitely go back again

everything was very well done

everything was very well done

Staff

Staff

Clean room. Shower floor had an irregular crack but did not cause any issues. Good-sized well-maintained dining area with some good biscuits and gravy and sweet rolls. Friendly staff. Overall a very nice stay.

Clean room. Shower floor had an irregular crack but did not cause any issues. Good-sized well-maintained dining area with some good biscuits and gravy and sweet rolls. Friendly staff. Overall a very nice stay.

The breakfast I ate included warm fluffy scrambled eggs, soft steamy biscuits, savory bacon, warm cinnamon buns, and hot coffee. The breakfast offered also included: fresh fruit, several cereal and oatmeal options, juice, fresh pancakes, yogurt, home style gravy, various bagels, tea, and hot cocoa. Great variety for all appetites. From check-in to check-out and in between, the staff was friendly, professional, and welcoming. Every staff member I encountered had a smile and was genuinely interested in me. I really appreciated the staff. Thank you.

The breakfast I ate included warm fluffy scrambled eggs, soft steamy biscuits, savory bacon, warm cinnamon buns, and hot coffee. The breakfast offered also included: fresh fruit, several cereal and oatmeal options, juice, fresh pancakes, yogurt, home style gravy, various bagels, tea, and hot cocoa. Great variety for all appetites. From check-in to check-out and in between, the staff was friendly, professional, and welcoming. Every staff member I encountered had a smile and was genuinely interested in me. I really appreciated the staff. Thank you.

Everything was perfect except for the breakfast. Eggs were terrible and not that many choices. Other than that it was great

Everything was perfect except for the breakfast. Eggs were terrible and not that many choices. Other than that it was great

Phone was broken! TV selec t ions were terrible!

Phone was broken! TV selec t ions were terrible!

It was great. We had a hard time getting back to the hotel due to road way being blocked off because of the marathon. They extended our check out free of charge. It was much appreciated.

It was great. We had a hard time getting back to the hotel due to road way being blocked off because of the marathon. They extended our check out free of charge. It was much appreciated.

Check in was not good. Expedia did not send our reservations to the hotel so we had to wait a long time for it to be straightened out

Check in was not good. Expedia did not send our reservations to the hotel so we had to wait a long time for it to be straightened out

The room was very attractive and well designed. It made unpacking and packing go easily.

The room was very attractive and well designed. It made unpacking and packing go easily.

The room and beds were clean. Staff was really friendly and respectful specially the person who was in charge of breakfast, which btw was really good. I will definitely come back next time. Thank you so much.

The room and beds were clean. Staff was really friendly and respectful specially the person who was in charge of breakfast, which btw was really good. I will definitely come back next time. Thank you so much.

Yes

Yes

The first room was nice except that the toilet was uncleaned. Casandra was very helpful and moved us right away. The rest of the stay was perfect! We will be back.

The first room was nice except that the toilet was uncleaned. Casandra was very helpful and moved us right away. The rest of the stay was perfect! We will be back.

Súper limpio y cómodo. Estamos muy agradecidos

Súper limpio y cómodo. Estamos muy agradecidos

nice staff, clean room, convenient location

nice staff, clean room, convenient location

The bathroom was in bad condition. The shower enclosure had black marks on the wall ,and the walls of the shower were worn out.

The bathroom was in bad condition. The shower enclosure had black marks on the wall ,and the walls of the shower were worn out.

Staff very friendly!

Staff very friendly!

The property was fine. We had issues with the TV and AC not working. We change rooms three times! Staff was helpful.

The property was fine. We had issues with the TV and AC not working. We change rooms three times! Staff was helpful.

This is our second time staying here. It's quiet, clean and the air works well! Last time we used the pool, this time the fitness center. The Breakfast is excellent!

This is our second time staying here. It's quiet, clean and the air works well! Last time we used the pool, this time the fitness center. The Breakfast is excellent!

Shower could have been cleaner on bottom edges. Breakfast stopped at 930 thought that was ridiculous.

Shower could have been cleaner on bottom edges. Breakfast stopped at 930 thought that was ridiculous.

Clean, quiet and safe

Clean, quiet and safe

Super clean and had everything we wanted

Super clean and had everything we wanted

Loved the water pressure. Best shower EVER

Loved the water pressure. Best shower EVER

Quiet and clean

Quiet and clean

We arrived to the hotel late at night, the bathroom was dirty (hair in the shower and on floor, as well as other gunk in the shower) and the hot water did not work in the sink. We alerted the front desk and were given a new room. The bathroom was a little cleaner but still no hot water in the sink even after letting it run for 5 minutes. It was late and we just needed sleep. Would not stay here again.

We arrived to the hotel late at night, the bathroom was dirty (hair in the shower and on floor, as well as other gunk in the shower) and the hot water did not work in the sink. We alerted the front desk and were given a new room. The bathroom was a little cleaner but still no hot water in the sink even after letting it run for 5 minutes. It was late and we just needed sleep. Would not stay here again.

Great

Great

Had a great stay there. Will use this hotel again

Had a great stay there. Will use this hotel again

Shower was either hot or cold. The water stopped flowing in the warm setting. And the TV didn’t work. But otherwise fabulous.

Shower was either hot or cold. The water stopped flowing in the warm setting. And the TV didn’t work. But otherwise fabulous.

Location

Location

TV did not work. Black out shade and day shade broken. No tissue nor bathroom tissue.

TV did not work. Black out shade and day shade broken. No tissue nor bathroom tissue.

Good options were good. The bed on the first room was broken but the receptions helped us out and gave us another room. The reception in the night was very helpful and nice.

Good options were good. The bed on the first room was broken but the receptions helped us out and gave us another room. The reception in the night was very helpful and nice.

Love hoe saffe it is

Love hoe saffe it is

Easy and clean. Will come back again

Easy and clean. Will come back again

Faltó !!

Faltó !!

Great place to stay. Super comfy bed and clean rooms.

Great place to stay. Super comfy bed and clean rooms.

The phone in the room was broken and didn’t work, so I couldn’t call anyone. Also, the motor to raise and lower the drapes on the windows didn’t work. We were never able to lower our window drapes and a light came in all night long. A light in the room didn’t work. The hotel stated Hotels.com might be able to refund us a portion of our stay.

The phone in the room was broken and didn’t work, so I couldn’t call anyone. Also, the motor to raise and lower the drapes on the windows didn’t work. We were never able to lower our window drapes and a light came in all night long. A light in the room didn’t work. The hotel stated Hotels.com might be able to refund us a portion of our stay.

Everything was great. Breakfast was delicious. Really enjoyed my stay.

Everything was great. Breakfast was delicious. Really enjoyed my stay.

We payed extra and drove further because this place looked good in the pictures provided but we were wrong. We got ripped off. The beds were not well made, there were no sheets in the room for the sofa bed and they knew 6 people were coming. The halls smelled bad, the rooms were rundown, it felt like a motel. The front rest agent was rude and not welcoming. We checked in at 10pm on a Thursday night. She never made eye contact, she didn’t tell us about breakfast or how to access the internet. She has one job and she can’t even do that. The breakfast was ok unfortunately they only had one person doing all the work. So tables were dirty, trash was full, I should have just stayed at the one closest to the freeway and not gone out of my 20 minutes just because the pictures looked good. This property doesn’t use accurate images. I guide it 👎👎 2 thumbs down

We payed extra and drove further because this place looked good in the pictures provided but we were wrong. We got ripped off. The beds were not well made, there were no sheets in the room for the sofa bed and they knew 6 people were coming. The halls smelled bad, the rooms were rundown, it felt like a motel. The front rest agent was rude and not welcoming. We checked in at 10pm on a Thursday night. She never made eye contact, she didn’t tell us about breakfast or how to access the internet. She has one job and she can’t even do that. The breakfast was ok unfortunately they only had one person doing all the work. So tables were dirty, trash was full, I should have just stayed at the one closest to the freeway and not gone out of my 20 minutes just because the pictures looked good. This property doesn’t use accurate images. I guide it 👎👎 2 thumbs down

The hotel was very clean and updated. Breakfast offered a wide variety of options for the whole family. Staff was very helpful and friendly.

The hotel was very clean and updated. Breakfast offered a wide variety of options for the whole family. Staff was very helpful and friendly.

Room /Bed were clean & very comfortable.

Room /Bed were clean & very comfortable.

Awesome stay.

Awesome stay.

The room was clean and quiet. The bathroom was clean. The pool bathrooms were locked and the door to get back in from the pool didn't work but the overall experience was great. The included breakfast was very good and varied. All of the staff we interacted with were very friendly and helpful.

The room was clean and quiet. The bathroom was clean. The pool bathrooms were locked and the door to get back in from the pool didn't work but the overall experience was great. The included breakfast was very good and varied. All of the staff we interacted with were very friendly and helpful.

Stay was good

Stay was good

Nice place to stay.

Nice place to stay.

The hotel was fine enough, but hotels.com says they have roll out cribs for our little one, they do NOT. Not sure if hotels.com is to blame for inaccurate info or the hotel itself. Also they charge 5 dollars for a little bottle of water which is just too much for such a small bottle. Other than that stay way ok enough.

The hotel was fine enough, but hotels.com says they have roll out cribs for our little one, they do NOT. Not sure if hotels.com is to blame for inaccurate info or the hotel itself. Also they charge 5 dollars for a little bottle of water which is just too much for such a small bottle. Other than that stay way ok enough.

Clean facilities, but a bit noisy due to its location near a main road.

Clean facilities, but a bit noisy due to its location near a main road.

Stayed for four nights. Fire alarm went off one of the nights at 10:30pm. There was no explanation or apology from staff after being evacuated from the building. Also I saw that one of the other guest vehicles parked out front of the hotel had a busted window in broad daylight. Don’t leave anything in your vehicles. Overall, an okay hotel if you’re on a budget; bed was clean but the room itself felt a little gross.

Stayed for four nights. Fire alarm went off one of the nights at 10:30pm. There was no explanation or apology from staff after being evacuated from the building. Also I saw that one of the other guest vehicles parked out front of the hotel had a busted window in broad daylight. Don’t leave anything in your vehicles. Overall, an okay hotel if you’re on a budget; bed was clean but the room itself felt a little gross.

Nice, clean, quiet hotel. Great location for my purposes, easy highway access. Comfy bed, nice shower. Satisfactory breakfast, and if you want to breakfast with friends, there's an IHOP within easy walking distance. Really welcoming and efficient staff. If you're worried about being right next to Hwy 41, don't be. I barely heard it, and only if I was listening for it. If I had to come up with a negative, it was that the toilet seemed to have acid reflux. Not a problem. Two flushes and it was good.

Nice, clean, quiet hotel. Great location for my purposes, easy highway access. Comfy bed, nice shower. Satisfactory breakfast, and if you want to breakfast with friends, there's an IHOP within easy walking distance. Really welcoming and efficient staff. If you're worried about being right next to Hwy 41, don't be. I barely heard it, and only if I was listening for it. If I had to come up with a negative, it was that the toilet seemed to have acid reflux. Not a problem. Two flushes and it was good.

Checked in very late. The front desk employee was very nice and smiling. Room was nice and very clean. (Thank you) Bed was comfortable. Breakfast was adequate but I showed up late. Will stay here again

Checked in very late. The front desk employee was very nice and smiling. Room was nice and very clean. (Thank you) Bed was comfortable. Breakfast was adequate but I showed up late. Will stay here again

Staff was super unprofessional, had so many issues

Staff was super unprofessional, had so many issues

Check in was fast and easy. My room was clean. The bed was especially comfortable and I appreciated that they had the air conditioner set to keep the room cool in the hot summer.

Check in was fast and easy. My room was clean. The bed was especially comfortable and I appreciated that they had the air conditioner set to keep the room cool in the hot summer.

The water temperature was not right could not get warm water it was either hot or hot. The ac would make humming noise.

The water temperature was not right could not get warm water it was either hot or hot. The ac would make humming noise.

We pulled into this hotel as a pit stop from driving all day & I would just like to say WOW! Everything about this hotel was amazing the staff the breakfast the environment was great!

We pulled into this hotel as a pit stop from driving all day & I would just like to say WOW! Everything about this hotel was amazing the staff the breakfast the environment was great!

there was a bench in front of the building were you could sit out and enjoy the breeze. It was a quiet and safe spot we enjoyed sipping tea before going to bed. it was nice complement to our stay at the hotel!

there was a bench in front of the building were you could sit out and enjoy the breeze. It was a quiet and safe spot we enjoyed sipping tea before going to bed. it was nice complement to our stay at the hotel!

no water in the rooms, and no safe

no water in the rooms, and no safe

Nice place to stay , good breakfast

Nice place to stay , good breakfast

After a long day of traveling we walk in to an empty lobby. There was a note saying they would be back shortly. Only person there was another customer who was there to complain about their dirty room. Once we were able to get our room it was clean but seriously needing an upgrade.

After a long day of traveling we walk in to an empty lobby. There was a note saying they would be back shortly. Only person there was another customer who was there to complain about their dirty room. Once we were able to get our room it was clean but seriously needing an upgrade.

Only one elevator was working and extremely slow. Room was not great with TV wires all over and remote didn’t work very well. Over priced for a hotel in that condition.

Only one elevator was working and extremely slow. Room was not great with TV wires all over and remote didn’t work very well. Over priced for a hotel in that condition.

Every thing was good.

incompetence at the front counter, bathroom shelves in the shower, broken dirty.

Front desk gal brought up some deodorant for us herself last night . Very nice. And thank you for replacing something we forgot without charge. Room was beautiful and bed very comfortable. East to find and very close to St Agnes Hospital.

We were booked and confirmed through expedia.com to stay in this hotel but when we got to the hotel to check in they said the hotel is full and turned us away, told us to contact Expedia and they will not charge us. But I still got charged!

The staff and manager where great and friendly. They were very accommodating and nice.

Check in was relatively quick. Hotel and room were very clean. The staff was attentive. The breakfast was fine. Only downside is, outside of Chilis, there aren’t easily accessible restaurants.

Breakfast was good and free always nice. Perfect for one night stay basketball tournament.

Kitchen staff was nice and clean. Carpet in the room was stained and floors in the hallways and elevator were dirty. One elevator didn't work, ice machines didn't work. 🤔😒

they let me check in early. which was so nice as i could bring my things in and relax a bit before a medical procedure. great friendly staff. sweet people. only thing is that i wasn’t able to apply for an ihg property stay on my memebership

Upon arrival to check in, I overheard the receptionist ask on her walkie talkie, if the room we were assigned to was clean and they told her yes. As we entered our room we noticed the room was not clean and I took the pictures below to show the receptionist. I went ahead and showed the receptionist and asked if they can clean up our room while we stepped out of the hotel to run errands. We came back and noticed the room had not been cleaned as we requested. We stayed for 2 nights and didn’t get room service for at least a tidy up while we were out running errands. The worst hotel experience ever

Very nice

After 6 hours drive on sequoia and kings national parks When I got there at 4:15 for check in I was told my room isn’t ready and it took another 50 minutes for the room to be ready and the hotel host was very rude i don’t remember her name

Everything was great except the room right above us was noisy. Sounded like child jumping around until very late. We had to be up by 5:00.

Front desk girls were so accommodating, sweet and helpful

The only thing I would wish that they change is for the customer to be able to control the thermostat in the room. Otherwise, a great place to relax.

Its a good hotel. breakfast is good. there were just few things that did not meet my expectation like the microwave in the room is not working properly it stops into a certain point. There were not able to provide us small things as well.

Very nice.

This is the second time I've stayed here. The staff are superb. My dad was having eye surgery near by. Patrick was very accommodating. He helped get me a room a little early so I could help my dad right after surgery. We liked the free breakfast. The rooms are updated and clean. Thank you staff!

Quick check-in!

Great hotel with a great price. The location is convenient being right next to the freeway, however, it’s loud. Ask for a room on the opposite side of the freeway and you’re good to go. Staff was awesome.

Check in was a breeze. Staff has been courteous, very helpful, and friendly. Room is deceltly clean, but could use some minor maintenance. Overall the room is great. I love that there is a microwave and refrigerator. Four pillows per bed, which I love and they are even marked firm or soft! I do wish the TV had streaming options (unless it does and I'm too old school to find it) because cable is pretty outdated and boring. AC works great. Shower is big. Ample lighting and plugs. I'm staying here for a surgical procedure at Kaiser and the room has been very accommodating. Overall, I'm impressed.

Great overall experience

The staff was pleasant and ease of checking in

We did not stay. Even though our reservation was non refundable we chose to drive several hours more to get home We stayed there earlier in the week. The beds are so soft they are unsleepable.

We arrived late, great reception and room directions. Everything was very clean and the bed was very comfortable. Breakfast was good!

Service was great

Good

Clean

Clean, quick check-in, sufficient breakfast.

Friendly staff and the hotel is clean and quiet!

The staff were very kind and helpful in many ways.

Overall the property is nice but we ended up finding long hairs in the shower, and on the bathroom floor. We also ended up having a box stolen from our vehicle while parked there

The overall stay was great. Very clean. Very comfortable. My only problem…. They didn’t have any sports channels. No ESPN, No NFL network, MLV or NBA.

Great house keeping. Complimentary Breakfast good. Safe location.

I was offered room 213. Very noisy as you are next to HWY 41. Plumbing in wall was also noisy as I heard running water for most of the evening. The thermostat was in maintenance mode, I turned on heat and the supply air stunk! Switch to cooling, that worked, but I needed heat. I ran for 15 minutes, went to fan only for an hour, shut it off and went to sleep. Should have asked to switch rooms, but too tired. Do not get a room on the HWY side, very very noisy!!

The property was perfect for us. I had surgery at the St Agnes hospital very close to the hotel. Staff was very helpful and very nice. The only thing that made it difficult returning to hotel after surgery was they had no wheelchair. Other then that everything was perfect. Thank You!

Safe area! Very very clean! Comfortable beds!

Very good hotel. Great location on the perfect side of town to stay in when visiting Fresno. Since I lived here for most of my life, I stay in this area when I visit now and only this area. Staff is professional rooms are clean new furnishings etc

Amazing customer service

Staff was friendly.

I am loving my stay here. I will def come back.

Customer service was great but cleanliness of our room should have been better. The bathroom was not up to standard of other Holiday Inn hotel's I’ve stayed. There was hair on the bathroom floor. The AC made a vibrating noise through out the whole night. We stayed in room 303. Aside from that the customer service was good and the breakfast was also good.

The staff is excellent but the facility is horrible! Walls are paper thin and you can hear everything outside the room, the room above you can literally hear every footstep and it sounds like they are jumping! There was spiders all over the room!

thank you.

The front desk staff was very helpful and the room was super clean. The bed was heavenly and we felt so well rested and wonderful in the morning. The breakfast options were delicious and employee that worked there was absolutely delightful.

The front desk lady, is horrible, can’t communicate of conversation, we arrived very late, and forgot the ID, setup DMV ID and my wife’s as well. My kid on the car,

This place is very close to the freeway so there’s a little road noise. I’ll ask for a room on the opposite side to avoid having that noise. Everything else was great, comfortable, and great breakfast choices.

Jacuzzy out of service...

Staff was exceptionally friendly and helpful. The breakfast was so good!

The beds are comfortable and the breakfast was good.

The friendly staff from the front desk, breakfast preparation lady, housekeeping to maintenance personnel. All were polite, friendly, professional and helpful. Shopping close by and easy access to Highway 41.

Easy to get to, nice staff and amenities, perfect for a night stopover in Fresno.

Great location just the pool area did not have a shower and SPA was out of service. Gate to pool was open

Couldn't get into my room without having to jiggle the lock pull it towards me then insert key and lift the handle up

Great restaurant staff

Staffs are great and safe area.

It was a great stay - very clean and neat

Clean and modern place to stay.