Extended Stay America Suites Fremont Fremont Blvd South

Bad

Good

My stay was excellent.

Superb

I had a great stay

I had an excellent stay with extended stay.

Very helpful staff very helpful people had a wonderful State thank you No coffee in the broom had a coffee pot but no coffee that was a bummer

Nice room and cleanliness is very well done I had a well stay for comfort other than the fact that there are no ice machines feel like it wel more likely help certain guest.

No coffee in the broom had a coffee pot but no coffee that was a bummer

Everything was wonderful No coffee or coffee pot in the room

No coffee or coffee pot in the room

Parking is very safe. Stay there if you can't afford anything else

Exceptional

Exceptional

Exceptional

It was nice & clean, the staff was friendly, breakfast was good, the room was great!

It was nice & clean, the staff was friendly, breakfast was good, the room was great!

Poor

Superb

The room had a huge burn on the wall from the hot plate, side of the microwave had dirt and grease caked on. Paint was bubbling and rippling on one wall. Toilet seat had a broken clip. Every drawer and cabinet was scratched and chipped. Coffee pot was empy both days--free breakfast consisted of granola bar and cheap muffins.

The room had a huge burn on the wall from the hot plate, side of the microwave had dirt and grease caked on. Paint was bubbling and rippling on one wall. Toilet seat had a broken clip. Every drawer and cabinet was scratched and chipped. Coffee pot was empy both days--free breakfast consisted of granola bar and cheap muffins.

Location The noisy guest in the next room playing there music until 4 in the morning

Location The noisy guest in the next room playing there music until 4 in the morning

Room was disgusting, smelled terrible mold and mildew all over tge bathtub, bathroom smelled of sewer, hallways smelled of cigarettes even though it's non smoking, dishes I received were dirty, fridge was dirty, the didn't have cookware

Room was disgusting, smelled terrible mold and mildew all over tge bathtub, bathroom smelled of sewer, hallways smelled of cigarettes even though it's non smoking, dishes I received were dirty, fridge was dirty, the didn't have cookware

Fair

Fair

Room is great, but got overcharged while check in. Contact Hotel.com and they refer me to contact the hotel directly. Contact CS from the hotel and they refer me to the Manager, where they stated they will contact me within 48 working hours. Very suspicious practice of running business.

Room is great, but got overcharged while check in. Contact Hotel.com and they refer me to contact the hotel directly. Contact CS from the hotel and they refer me to the Manager, where they stated they will contact me within 48 working hours. Very suspicious practice of running business.

They claim they have breakfast but its just coffee there

They claim they have breakfast but its just coffee there

Bad

Yes the room felt very neglected. Very dirty bathroom is the worst part of it.

Yes the room felt very neglected. Very dirty bathroom is the worst part of it.

Bed bugs, roaches, staines, toilet didnt work, tweekers passed out in the lobby and smelled like pee everywhere.

Bed bugs, roaches, staines, toilet didnt work, tweekers passed out in the lobby and smelled like pee everywhere.

Friendly staff, very helpful. Clean room, quiet relaxing stay.

Friendly staff, very helpful. Clean room, quiet relaxing stay.

Poor

They Got Roaches

They Got Roaches

We experienced roaches. Then was rushed out the room.

Overall

Overall

Overall

Overall

I don't like the bathtub because luke like duty and i find garbage the other's peoplen in he kitchens,the other's things are okay

I don't like the bathtub because luke like duty and i find garbage the other's peoplen in he kitchens,the other's things are okay

No ice machine! A cup of coffee and a muffin to me is a snack not a breakfast

No ice machine! A cup of coffee and a muffin to me is a snack not a breakfast

Exceptional

That i couldn't stay longer I had to go to work

Perfect

Perfect

The whole staff worked above the call of duty by showing you kindness and a good old home feeling . There were plenty of good rnoring and have s great day and is there anything they could do for you .. zYhe best good feeling I have had from a wonderful working crew and I would like to thank Jason the manager for running a tight shift and making sure his staff was getting requition for there hard work . Thank you all for making my stay feel like home . Julie Bernal

The whole staff worked above the call of duty by showing you kindness and a good old home feeling . There were plenty of good rnoring and have s great day and is there anything they could do for you .. zYhe best good feeling I have had from a wonderful working crew and I would like to thank Jason the manager for running a tight shift and making sure his staff was getting requition for there hard work . Thank you all for making my stay feel like home . Julie Bernal

Loud unclean police activity on two separate occasions during stay. Rooms were not cleaned correctly

bath tub was dripping, only stayed for one night.

bath tub was dripping, only stayed for one night.

Continent location

Continent location

Very nice

Very nice

Good

Good

Good place can be better

Good place can be better

no

no

Smells like piss, paw prints all over the blankets.

Really bad coffee and breakfast. Staff was always away from front desk and they were not helpful at all

Really bad coffee and breakfast. Staff was always away from front desk and they were not helpful at all

I like

I like

Room very clean Staff very helpful

Room very clean Staff very helpful

Location Smelled, two bugs on the kitchenette

Staff was very nice and the room was very clean updated and quiet

Staff was very nice and the room was very clean updated and quiet

The rooms were clean, you do have fast food near by if you chose to walk. Catherine ( she works the front desk) was amazing. When checking in she made sure i didnt have to wait long, while making sure i had a clean room. Its definitely better than what i expect i have to say! Thank you Catherine

The rooms were clean, you do have fast food near by if you chose to walk. Catherine ( she works the front desk) was amazing. When checking in she made sure i didnt have to wait long, while making sure i had a clean room. Its definitely better than what i expect i have to say! Thank you Catherine

The location and the price.

Room was very clean and uodated. Staff was kind and it was quiet

Room was very clean and uodated. Staff was kind and it was quiet

Disgusting and i got bites everywhere

Disgusting and i got bites everywhere

at check-out, there was no one at the lobby counter. I called-out and waited, but no one came, so we just left.

at check-out, there was no one at the lobby counter. I called-out and waited, but no one came, so we just left.

I like big room area.

I like big room area.

The lobby, elevator, and hallways were dirty. The room itself was clean, but entering a dirty lobby and elevator doesn't instil confidence in the facility.

The lobby, elevator, and hallways were dirty. The room itself was clean, but entering a dirty lobby and elevator doesn't instil confidence in the facility.

Ist time elevator went out. Now the electricity

Ist time elevator went out. Now the electricity

I was Very comfortable, staff was friendly great location right next to the freeway. Grab and go breakfast was just coffee and a packaged muffin, I think guest deserve better than that, however it was a pleasant experience overall.

I was Very comfortable, staff was friendly great location right next to the freeway. Grab and go breakfast was just coffee and a packaged muffin, I think guest deserve better than that, however it was a pleasant experience overall.

The bathtub was in poor condition. There was a vent in the bathroom which ran continuously, and it smelled chemically.

Overall pleasant stay, hotel amenities met my needs, and staff were friendly

Overall pleasant stay, hotel amenities met my needs, and staff were friendly

Breakfast

We booked our rooms a week in advance. When we got there we were told our rooms were not available due to booking through a third party. The hotel was not clean. Needs upgrades all around.

We booked our rooms a week in advance. When we got there we were told our rooms were not available due to booking through a third party. The hotel was not clean. Needs upgrades all around.

N/A I booked two rooms because I had my minor (8-10 year olds) children with me. They didn’t give me adjourning rooms. They booked me on one floor and my kids on a different one. Has to leave, pay, and find another room. Very stressful and disappointing. Staff seem to not care.

N/A

The halls smells like cigarettes and body odor

Property is very clean and the staff is very professional and helpful!

Property is very clean and the staff is very professional and helpful!

Loved the staff! Very sweet and flexible

Loved the staff! Very sweet and flexible

Bed had hair in it. Tub was dirty, smelled bad, hole in bathroom door was not comfortable at all

The staff person was sick and

roaches, dirty, bad odor

Love the location but the sheets in the room were not clean especially sheets in the sofa bed. Need to be better at cleaning room. Also no ice machine or vending machine near any rooms . People outside making noise and nobody was asked to keep it down. Great hotel but not too clean or peaceful

Love the location but the sheets in the room were not clean especially sheets in the sofa bed. Need to be better at cleaning room. Also no ice machine or vending machine near any rooms . People outside making noise and nobody was asked to keep it down. Great hotel but not too clean or peaceful

Room and bathroom was dirty, no coffee machine, woke up in the morning coaches roaches on top of the kitchen counter. Let the front desk personnel know, stated he gave a 15% discount, never saw it.

Bathroom is old but all functional

Bathroom is old but all functional

Pets, I see the chair was chew up and damaged tub. And not sure if it was a dog hair or cat on the black but for sure it’s not human

Pets, I see the chair was chew up and damaged tub. And not sure if it was a dog hair or cat on the black but for sure it’s not human

Muy mal nomas entre al cuarto y cucarachas wn baño y cuarto

Muy mal nomas entre al cuarto y cucarachas wn baño y cuarto

Found roaches in my room and was given a second room by the generosity of the staff. Later came to find that the second room was also infested with roaches. Had to leave the hotel at around one in the morning due to the infestation and booked elsewhere.

Found roaches in my room and was given a second room by the generosity of the staff. Later came to find that the second room was also infested with roaches. Had to leave the hotel at around one in the morning due to the infestation and booked elsewhere.

Nice location

Nice location

They did not allow me to check in even though I had an email confirmation and was booked

i stay here VERY often & there is never anyone at the front desk… theres days you will wait 20 minutes & they will have 0 excuse on what took so long …. room also had lots of gum literally on the headboard of the bed very very visibly.

i stay here VERY often & there is never anyone at the front desk… theres days you will wait 20 minutes & they will have 0 excuse on what took so long …. room also had lots of gum literally on the headboard of the bed very very visibly.

The general vibe of the stay was not good, clientele made the place feel unsafe

The general vibe of the stay was not good, clientele made the place feel unsafe

checkin was really slow. I was given a room that was still not ready for checkin. Smell on room was not good.

checkin was really slow. I was given a room that was still not ready for checkin. Smell on room was not good.

Old bed sheets, shower opener not working properly.

Old bed sheets, shower opener not working properly.

great

great

good

good

great

great

I have stayed at several hotels past two months. This has been the best experience. Felt like home. Nice price in good location good customer service. Definitely will be back.

I have stayed at several hotels past two months. This has been the best experience. Felt like home. Nice price in good location good customer service. Definitely will be back.

Very nice overall for the price. A bit warm in the hallways but ok once in your room.

Very nice overall for the price. A bit warm in the hallways but ok once in your room.

grear

grear

great stay! thank you so much!

great stay! thank you so much!

Dirty filthy roches everywhere. Didgusting place.

Dirty filthy roches everywhere. Didgusting place.

Elevator often broken. Breakfast is horrible.

Elevator often broken. Breakfast is horrible.

Staff was very helpful and very nice

Staff was very helpful and very nice

Deal with this hotel at your own risk. We stayed in rm 151. My gf almost broke her back taking a shower. The showers and floors are extremely slippery and unsafe. The showers have nothing to grab on in case you slip. You better hope you have enough cushion if you fall. We addressed this to the staff and they were negligent and uncaring. Especially night shift staff member Mustafa(young Hispanic man.) When addressing this to the manager, we told him our feet have nothing to grip since the tub is smooth. There looked like there used to be a bath mat but not anymore. Jason (manager) wanted to excuse the towels to replace the bath mats. I told him how neglectful and risky that is and he blantantly responded with “sorry if you wanted a room with extra support, you would’ve needed to book a handicap room but unfortunately our standard rooms all come like this. There is really nothing I can do.”

Deal with this hotel at your own risk. We stayed in rm 151. My gf almost broke her back taking a shower. The showers and floors are extremely slippery and unsafe. The showers have nothing to grab on in case you slip. You better hope you have enough cushion if you fall. We addressed this to the staff and they were negligent and uncaring. Especially night shift staff member Mustafa(young Hispanic man.) When addressing this to the manager, we told him our feet have nothing to grip since the tub is smooth. There looked like there used to be a bath mat but not anymore. Jason (manager) wanted to excuse the towels to replace the bath mats. I told him how neglectful and risky that is and he blantantly responded with “sorry if you wanted a room with extra support, you would’ve needed to book a handicap room but unfortunately our standard rooms all come like this. There is really nothing I can do.”

What

What

it was a great stay. peace and quiet and everyone here was respectful and always helped when needed thank you!!

it was a great stay. peace and quiet and everyone here was respectful and always helped when needed thank you!!

The other people that lived there seemed ghetto

The other people that lived there seemed ghetto

Unfortunately I found a unexpected guest in my room (roach) and they only wanted to comp me one day instead of the three days I was there

Unfortunately I found a unexpected guest in my room (roach) and they only wanted to comp me one day instead of the three days I was there

Quiet property feel safe parking and convenient .

Quiet property feel safe parking and convenient .

Dirty outdated appliances room is awkward layout.. broken smoke detectors ect

Dirty outdated appliances room is awkward layout.. broken smoke detectors ect

Bathtub crack at the drain. Dirty bathroom

Bathtub crack at the drain. Dirty bathroom

Ok

Ok

Very comfortable

Very comfortable

And also there is a stain on the Bath Tub.

And also there is a stain on the Bath Tub.

Thank you.

Thank you.

Great location! Safe and convenient. Friendly staff and cozy rooms!

Great location! Safe and convenient. Friendly staff and cozy rooms!

Trash on floor and dust on bathroom/desk

Trash on floor and dust on bathroom/desk

Location

Location

The hotel manager is awesome.

The hotel manager is awesome.

Rude staff, lie and charge you after saying they wouldnt. Room was so dirty and the beds.

Rude staff, lie and charge you after saying they wouldnt. Room was so dirty and the beds.

I loved it at this property..The staff were awesome it’s near 2 major freeways

I loved it at this property..The staff were awesome it’s near 2 major freeways

The sofa bed was so dirty I had to just sit on a chair to sleep. I gave the bed to both my kids so they can sleep. I have pictures of the sofa bed I will try to post it on yelp.

The sofa bed was so dirty I had to just sit on a chair to sleep. I gave the bed to both my kids so they can sleep. I have pictures of the sofa bed I will try to post it on yelp.

While sleeping a cockroach crawled on my arm. I’ll never stay here again!

While sleeping a cockroach crawled on my arm. I’ll never stay here again!

I liked customer service, clean room, price, cooking in room, and complimentary breakfast.

I liked customer service, clean room, price, cooking in room, and complimentary breakfast.

In room phone disgustingly dirty. Keys failed multiple times. Front desk person never said her name or wore a name tag. Did not inform about availability of dishes or “breakfast”, which was packaged mini muffins.

In room phone disgustingly dirty. Keys failed multiple times. Front desk person never said her name or wore a name tag. Did not inform about availability of dishes or “breakfast”, which was packaged mini muffins.

Staff is amazing!!!!

Staff is amazing!!!!

Cops there outside our window loud tenants not a pleasant stay at all

Cops there outside our window loud tenants not a pleasant stay at all

Excellent service everyday with a smile.

Excellent service everyday with a smile.

The service is always excellent. The staff has a smile on their face.

The service is always excellent. The staff has a smile on their face.

They didn’t have the room with two queens that I booked so we had to stay in room with a king and a pull out bed. There was almost no floor space because of this, and I cut my leg on the sofa bed frame. I told the lady at check-in that my girlfriend was going to be cooking me dinner in the room and she didn’t even bother to tell me that you have to ask for the cookware and all the utensils and plates so I had to go back down and get them. We had to wait for them to make up the sofa bed in the first room and then something went wrong and we had to come back down and wait for them to prepare a second room, and when we got to the second room, they still weren’t finished setting it up and we had to wait in the hallway for them to finish. The TV did not work and the front desk lady told us it needed to be on for 10 minutes and we waited about 30 minutes and it still would not work and the water in the bathtub after you turned it on it would not stop dripping so we had to switch rooms. Instead of calling us when the keys for the new room was ready like I asked, the lady came to the desk and wanted me to come to the new room with her to make sure everything was OK. This did not make sense because we didn’t complain about the view or the furniture, we just wanted a shower and TV that worked so her solution was to inconvenience us even more by making us go look at another room.

They didn’t have the room with two queens that I booked so we had to stay in room with a king and a pull out bed. There was almost no floor space because of this, and I cut my leg on the sofa bed frame. I told the lady at check-in that my girlfriend was going to be cooking me dinner in the room and she didn’t even bother to tell me that you have to ask for the cookware and all the utensils and plates so I had to go back down and get them. We had to wait for them to make up the sofa bed in the first room and then something went wrong and we had to come back down and wait for them to prepare a second room, and when we got to the second room, they still weren’t finished setting it up and we had to wait in the hallway for them to finish. The TV did not work and the front desk lady told us it needed to be on for 10 minutes and we waited about 30 minutes and it still would not work and the water in the bathtub after you turned it on it would not stop dripping so we had to switch rooms. Instead of calling us when the keys for the new room was ready like I asked, the lady came to the desk and wanted me to come to the new room with her to make sure everything was OK. This did not make sense because we didn’t complain about the view or the furniture, we just wanted a shower and TV that worked so her solution was to inconvenience us even more by making us go look at another room.

The hall ways smelled terrible, smelled like cat urine as soon as you stepped off the elevator on level 3. Room was decent clean but run down broken things and holes. This hotel allows pets I guess that’s the source jd the smell

The hall ways smelled terrible, smelled like cat urine as soon as you stepped off the elevator on level 3. Room was decent clean but run down broken things and holes. This hotel allows pets I guess that’s the source jd the smell

Management need to improve. Up keep of the facility and grounds is poor. There is one kind staff at the front desk I’m sorry I forgot his name a young gentleman he is the only one that kind and respectful

Management need to improve. Up keep of the facility and grounds is poor. There is one kind staff at the front desk I’m sorry I forgot his name a young gentleman he is the only one that kind and respectful

I was under the impression that California had/has a law that requires hotels to properly clean and sanitize rooms. The room I stayed in, would have failed that environmental health inspection. Not only was the room, shower, and bed linen filthy but the stench of raid kept us coughing all night. For the amount of money that we willingly pay, they could have the decency to provide us with accommodations that don't negatively affect our (the public) health and welfare.

I was under the impression that California had/has a law that requires hotels to properly clean and sanitize rooms. The room I stayed in, would have failed that environmental health inspection. Not only was the room, shower, and bed linen filthy but the stench of raid kept us coughing all night. For the amount of money that we willingly pay, they could have the decency to provide us with accommodations that don't negatively affect our (the public) health and welfare.

Th room was clean

Th room was clean

Rooms needs a lot of up improvements. Floors are dirty and old. Holes in the walls and bathtub needs to be replaced as paint is peeling. Water press is very low. Entrance and hallways doesn’t look welcoming.

Rooms needs a lot of up improvements. Floors are dirty and old. Holes in the walls and bathtub needs to be replaced as paint is peeling. Water press is very low. Entrance and hallways doesn’t look welcoming.

Bugs in my room. Broken hotel room door. Dirty hotel.

Bugs in my room. Broken hotel room door. Dirty hotel.

It was a nice stay. Give a shout-out to Catherine who works at Extended Stay America. She really was helpful.

It was a nice stay. Give a shout-out to Catherine who works at Extended Stay America. She really was helpful.

Very nasty and bud service they are very expensive I don recommend

Very nasty and bud service they are very expensive I don recommend

Stayed for my birthday, staff seeing my birthdate on my id at check in sang me happy bithday. Staff is amazing

Stayed for my birthday, staff seeing my birthdate on my id at check in sang me happy bithday. Staff is amazing

Staff is amazing!!

Staff is amazing!!

Fine once the staff moved me to a room with hot water from the shower.

Bad stay.

Great AC!

Clean

Safe

Cooking ware is clean and ready to use. Building and facility are average clean Price include breakfast

Elevator had a hot and musty smell. Breakfast included is very misleading. A Miss Debbie size muffin and pint size cup of coffee. If i need somewhere to stay overnight ONLY this will do. Vacay Stay Not even.

The rooms need to be properly cleaned the shower was broken rooms are very out dated. The base boards were coming off from the walls. This property needs to be renovated if you want to succeed with a Hilton next door

poor

Staff was okay, but the hotel looks nicer inside than out. It feels a little unsafe because there were definitely people "hanging" out in the hallways and in the parking lot. The room smelled like smoke even though it is a non-smoking hotel. It was pretty quiet surprisingly, but it was definitely no frills. Also, you have to request dishes if you want any, despite it having a full kitchen. I don't know that I would stay here again, except it is very conveniently located near a highway, food, and other attractions.

Staff is amazing! I belive her nae was Desarie i am so sorry if it is spelt wrong. Its normaly quiet and clean. Sometimes you see dogs but there never an jssue

N/a

Decent hotel with kitchenette. Everything looked good. One elevator was under maintenance. Breakfast consists of pre-packaged muffins, granola bars or oatmeal packets. Coffee and hot water provided. Bed had ants which was reported to the desk clerk upon check out.

The floors turned our feet black which means it had not been mopped in who knows how long. I had to mop it myself three times to make it livable. Lots of people just hanging out just beyond our side entrance...old cars just parked in spots...didn't feel safe in parking lot.

Hair on blanket and bathroom tub. AC fan not working.

Nothing

EXCELLENT!

Not a horrible place to stay. But it could use some better maid service as I have stayed here twice within a month and have found trash in both rooms. Please do a better job cleaning!!

Amazing staff. The staff is the reasion i keep coming back. Customer service it the best i have ever had. Had a broken remote, staf came to the room trying to program a remote and make sure it was working. She went above and beyond

Customer service needs a lot of improvement. Nobody greeted me and I had to call out for help. Service was not friendly. Kitchen looked outdated and the room had a smell to it. Will not be staying there again.

Very comfortable and clean room. Staff is awesome!

Actually did not stay. Did not feel comfortable there once I arrived. Felt like the atmosphere was off and dysfunctional maybe one resident had hella dogs in one room. Just seem like a lot going on here n I wanted to be comfortable but respect the guest clerk bc she stayed positive and calm n collective the whole time

Customer service is very bad

There is a problem with door lock. I have to ask staff three times to reset my my key or have staff to open the door for me.

*****

*****

Ms. Rachel was patient during our checkout.

Close to Tesla. Very limited dining options around the hotel.

mold. Door machenism was missing a screw and unsafe when i checked in, bathroom was dirty and lots of stained on the bath tub, refrigerator was dirty and broken drawer, microwave was super dirty and has stain. Some room has safety guard on the door but my room didnt have one installed and didnt feel safe sleeping with family. Back door bolt mechanism was also messing a screw. Homeless people hanging out at the back of the parking lot and abandon cars/broken cars were parked outside. overall staff were friendly, except the property is not clean and unsafe.

The room was very clean.