Country Inn & Suites by Radisson, Fredericksburg, VA
About Country Inn & Suites by Radisson, Fredericksburg, VA
Located in Fredericksburg and with Cannon Ridge Golf Club reachable within 4.2 miles, Country Inn & Suites by Radisson, Fredericksburg, VA has express check-in and check-out, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 3-star hotel offers a 24-hour front desk and a business center. The hotel provides an indoor pool and luggage storage space. All rooms will provide guests with a fridge. Occoquan National Wildlife Refuge is 29 miles from the hotel, while University of Mary Washington is 4.6 miles from the property. Ronald Reagan Washington National Airport is 49 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Many guests appreciated the cleanliness of the rooms and the friendly staff. However, a recurring issue was the malfunctioning or out-of-order amenities, particularly the hot tub and pool. Some guests also noted the need for updates in the rooms and bathrooms.
- Clean rooms
- Friendly staff
- Malfunctioning or out-of-order amenities, particularly the hot tub and pool
- Need for updates in the rooms and bathrooms
- 4/5
The staff was excellent.
- 5/5
Easy access to get in and out , parking lot really clean , receptionist was friendly and greeted us as soon as we came in .smelled clean and looked even better , rooms were spotless , beds are extremely comfortable!! We loved the pool and hot tub !! We didn’t get a chance to eat breakfast there because we ate elsewhere but it smelled amazing . The only complaints I have is they don’t carry change at the front desk and the vending machine only accepts one dollar bills. But it was a store really close by so it wasn’t too much of a hassle. We would definitely be staying here again when we come back out to visit family 10 out 10 experience 🙂
- 1/5
Walls were dirty, floor was dirty, no clean washcloths and towels. Was told would have to wait up to two hours two days straight for clean laundry. Room 110 had rusty tub and requested to move to a different room, Requesting a refund,
- 3/5
This property needs some updates, room needs painted, furniture worn, landscaping needs care
- 2.5/5
Close to 95 Hotel room didn’t lock. Almost fell in bathroom. Had to ask for towels there were none in the room when we got there.
- 3/5
Curtain/shade had multiple holes (I’m assuming due to age) allowing light in the room. Carpet in room had multiple stains and was worn down in places. First floor/lobby reeked of weed the evening when we left for dinner and when we returned. We were on the 3rd floor and it did not smell bad and the floor was very quiet. Bed was comfortable and the shower was hot and strong. It took almost 8 minutes to get hot. I did appreciate having a dorm sized refrigerator in the room. Breakfast was okay-typical hotel breakfast.
- 3/5
Yes
- 5/5
Exceptional
- 1/5
Very poor
- 5/5
Overall good experience. I would stay there again.
- 2.5/5
Location and staff In dire need of updates OLD smelly carpet worn through. Worn out furniture Cigarette smell throughout. Vending machines out of order or not restocked Meat colonial decor but needs serious sprucing up
- 4/5
Very good
- 5/5
Staff is great, breakfast good, room clean
- 3/5
Lots of stains on the carpet in room, but no bugs so that was a plus!
- 3/5
The hotel was affordable. The hotel room was a good size overall but the bedroom does not have too much room. Breakfast is a nice perk. Room comes with a fridge and microwave automatically which isn't standard nowadays. Good amount of outlets in the room. Room reeked of smoke up on entry so we had to keep the fan/ac on the entire stay. Hotel was unable to identify the origin of the smoke (duh it was the last guests along with the cigarette burns on the carpet). The hot water in the shower was hit or miss. I tried to take a shower in the evening no hot water. Woke up at 2am tried again no hot water. Let the water run for a while (like 5 minutes) finally some hot water. Room had a less than clean look about it. The carpet seemed a bit dull/dusty and the couch has seen better days. There is a charge for a crib- this sends a message that they are not family friendly. After being told about this charge, I will not return here and instead patronize places that don't penalize you for having a child.
- 4/5
I love this hotel. My family and I have stayed in it once a year for the last 4 years. The location is perfect for what we need, it has a pool, and breakfast. Plus it's quaint. As stated above, this is our 4th stay here. The hotel smelled of weed nearly the whole time. I don't care what people do, but do not like the smell of it! Also, for a hotel that states explicitly no pets, barking was heard. Could have been a service dog, but unknown. The bathtub also needs some tlc or updating. I understand aging, but it appeared dirty.
- 5/5
Exceptional
- 2.5/5
We liked that it has a pool and hot tub Pool was too cold and hot tub too hot and jets not strong enough
- 2/5
Disappointing
- 5/5
I enjoyed my stay at the hotel. The staff were very professional
- 2/5
Breakfast was okay Workout room is a joke. Minimal weight workout options. Water cooler was broken
- 4/5
Very good
- 4.5/5
We really enjoyed our stay at the Country Inn and Suites and would definitely stay again! Everything was great!
- 1/5
The hall way smelled very bad. The rug in the room was stained and dirty. The toilet in our room didn’t refill after flushing. We had to keep opening the tank to do it manually. We arrived close to midnight and we were only staying the one night so we just dealt with it.
- 2/5
As soon as I walked it..i could smell the dirty carpets and cigarettes smells..The furniture in my room was noticeably dirty..Bathroom sink was cracked and the water was backing up..Shower head was from the year 1980..the room smelled of cigarettes..was a very uncomfortable stay..Will not recommend anyone.
- 4/5
Very good
- 5/5
Cleanness and the staff Well for one I was supposed to have a room on the first floor and it was supposed to have two beds my room was on the second floor and I only had one bed! I was very disappointed when I arrived there
- 2/5
Room was dirty, pillowcases were filthy looking like sweat stains on 2 of the 4 of them. The room smelled like a cat litter box, that hasn't been changed in a bit. Something that didn't affect the stay, whomever painted the room last, decided they'd paint around the thermometer, instead of removing and painting behind it and around it, it looked half ass. The breakfast definitely went downhill fast, they now only have one waffle machine which has a line, eggs and sausage gravy. No sausage, nothing else besides cereal. We have stayed here probably close to 10 times already, but will not be coming back. It would be my bet that they recently sold it to a new owner, who's just trying to profit off of it, without spending money on the facilitys. Also one of the two elevators were out of service also.
- 5/5
Great stay!
- 3/5
Room was worn around the edges, and mattress shook with my wife’s slightest movement. I barely slept.
- 3/5
Room very spacious The sheets were stain and had crumbs on the bed Like they didn’t change the sheets Thankfully I always carry my own blankets they could do so much better with that
- 4.5/5
People were constantly cleaning. It showed that they cared. I didn’t like the water on the floor by the elevator.. from the pool.. Your workers did a great job trying to keep up with it.
- 3/5
The sheets were stain and had crumbs on the bed Like they didn’t change the sheets Thankfully I always carry my own blankets they could do so much better with that
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 3.5/5
Good
- 4.5/5
Friendly staff and room was very clean and quiet
- 4.5/5
Friendly staff and room was very clean and quiet
- 4/5
Carpet was dingy in areas. Bathroom clean on surface, but walls near floor dingy. Tub was dinged up. Room had been left at 61 degrees...brrr.
- 4/5
Very good
- 5/5
Overall great stay! Very nice and cozy stay with comfortable beds, and a nice clean snd hot shower with big breakfast options. Hot tub needs updating since the jets barely work and the tiling job is very worn/patchy. Overall the property had a bit of a smoke smell but was not overwhelming and everything looked very clean. The bathroom looked recently updated but didn’t have a fan. Breakfast had waffles and eggs and sausage available with great staff, and the location was perfect!
- 3/5
Breakfast was not that good, I expected better choices for the type of place. Need more and healthier choices for breakfast
- 1.5/5
The property was easy to find & fairly easy interstate access. There was mold on the bathroom molding trim & water damage to the trim & door. It took about 12 minutes of letting the water run to get any hot water. The carpeting was slimy to touch & the window curtains had dozens of pin holes.
- 1.5/5
The property was easy to find & fairly easy interstate access. There was mold on the bathroom molding trim & water damage to the trim & door. It took about 12 minutes of letting the water run to get any hot water. The carpeting was slimy to touch & the window curtains had dozens of pin holes.
- 2/5
Not well kept, carpet was really bad, chairs were dirty, no toilet paper.
- 4/5
Very good
- 3.5/5
It was quiet at night, the doors shut quietly. Bed was comfy and clean. Surfaces were clean. The room smelled like a boys locker room after the big game. The cleaning staff made it presentable best they could. Counters and bathroom clean. The bathtub floor was rusty and old and the hotel room needs an update badly. I wore my flip flops in the shower.
- 3.5/5
Breakfast was good, many options. It was quiet at night, the doors shut quietly. Bed was comfy and clean. Surfaces were clean. The room smelled like a boys locker room after the big game. The cleaning staff made it presentable best they could. Counters and bathroom clean. The bathtub floor was rusty and old and the hotel room needs an update badly. I wore my flip flops in the shower.
- 5/5
Pisina y jacuzzi hermoso bonito el cuarto grande desayuno buenisimo lo recomiendo mucho es el.mejor
- 3.5/5
Location was great as well as the staff Had room switched because booked room was not ready . The room was clean but the upkeep was terrible scratches on walls and cobwebs on ceilings
- 2/5
Not well kept, carpet was really bad, chairs were dirty, no toilet paper.
- 3/5
Need more and healthier choices for breakfast
- 1/5
ADA animal was denied access
- 4/5
Beautiful hotel. Enjoyed our stay and the buffet breakfast. Only one disappointing issue! The water was not warm enough to shower.
- 3/5
Hotel was ok but in need of a renovation
- 1/5
The Suites 1st room key didn't work when the desk worker came to get door open. The room we were supposed to have smelled like pot. He changed our room to a double and it was a dump.
- 3/5
The breakfast was pretty good. The room could stand cleaning more. Overall, it was decent.
- 2.5/5
The staff was friendly and courteous, good location for getting to where we needed to be, breakfast was as satisfactory as it could be. We have stayed here before on the first and second floors. The building could use maintenance. The water in the bathroom on the third floor took a long time to get hot for showers. On our second morning, there was no hot water at all regardless of how long we ran the shower. The carpet in front of the refrigerator in the room was wet from condensation leakage, making it a likely breeding ground for mold.
- 2.5/5
The staff was friendly and courteous, good location for getting to where we needed to be, breakfast was as satisfactory as it could be. We have stayed here before on the first and second floors. The building could use maintenance. The water in the bathroom on the third floor took a long time to get hot for showers. On our second morning, there was no hot water at all regardless of how long we ran the shower. The carpet in front of the refrigerator in the room was wet from condensation leakage, making it a likely breeding ground for mold.
- 4/5
Lacation and comfort
- 4/5
Every think Lacation and comfort
- 5/5
Desayuno incluido buenisimo tiene jacuzzi y pisina calidad lo recomiendo
- 5/5
I haven't had that good of a night sleep in awhile. So peaceful and quiet. The suite was a bit aged but well maintained. I really enjoyed my stay, I will definitely stay at this location again.
- 3.5/5
Nice location for quick stay Our shower in bathroom did not have a shower curtain
- 2/5
Disappointing
- 3.5/5
Nice location for quick stay Our shower in bathroom did not have a shower curtain
- 3.5/5
Good
- 5/5
Exceptional
- 4/5
The breakfast offered less choice than our last stay but on the flip side they offered ketchup fr my scrambled eggs which they did not offer previously. What was offered was fresh and good.
- 4/5
The breakfast menu was fresh and the air conditioning kept the room cool.
- 1/5
The mini fridge had leaked water, so the carpet was wet long enough that the whole room smelled like mildew, even mold. THEY gave us a towel to put on the carpet so our feet wouldn't get wet. The A/C unit was functioning well, but it was about as loud as a gas-powered lawn mower. Neither of us slept very well. The windows don't open, so there is no way to air-out the smells other than to keep the door open. As you enter the hotel it has a very nice entry with a library of books and comfortable seating. They offer free breakfast and WIFI. Check out time is a generous 12:00 PM, and we left as quickly as we could, and will NOT return. We recommend that you seek other accommodations!
- 4/5
Quiet. Clean.
- 4/5
.
- 4/5
Had problem with shampoo, conditioner, and body wash, Two were mounted on the wall in the shower. The other on a shelf. Only had use of one arm and had no idea how to use them.. Just had to push them against the wall to get enough to get clean. Simple little containers would have been more useful.
- 1/5
I was given a room that the AC didn’t work, the shower was broken, the mini fridge was also broken with the carpet wet in front of it. I was planning to stay multiple weekend for event that I am working. Canceled and rebooked at another hotel.
- 3.5/5
The room was big enough for my mom’s wheelchair. Breakfast was very good There was no armed chair for my mom to sit in . So she had to sit in her wheelchair. Some nasty stains in the carpet and bathroom needed to be cleaned better. Drain in the bathroom had no cover someone could get hurt
- 2.5/5
The price was good and the location back off the road meant no road noise. While the lobby appeared nice, our room was dirty. The furniture was covered in stains. So bad, we didn't want to touch them. One chair had it's fake leather peeling off. The sheets also had stains. One of the shower soap dispensers was torn off the wall and was just sitting on the tub side. The shower curtain was too small and water escaped the shower and got all over the floor. We used towels to soak it up. And housekeeping never came once, so we never got replacement towels. (We stayed more than 1 night). Oddly, the volume control on the TV remote didn't work. Which I thought was just a broken remote until I heard someone in the lobby complaining that their TV volume didn't work. Now I think that was intentional. Like it was their way if dealing with TVs being on too loud.
- 2.5/5
The price was good and the location back off the road meant no road noise. While the lobby appeared nice, our room was dirty. The furniture was covered in stains. So bad, we didn't want to touch them. One chair had it's fake leather peeling off. The sheets also had stains. One of the shower soap dispensers was torn off the wall and was just sitting on the tub side. The shower curtain was too small and water escaped the shower and got all over the floor. We used towels to soak it up. And housekeeping never came once, so we never got replacement towels. (We stayed more than 1 night). Oddly, the volume control on the TV remote didn't work. Which I thought was just a broken remote until I heard someone in the lobby complaining that their TV volume didn't work. Now I think that was intentional. Like it was their way if dealing with TVs being on too loud.
- 5/5
It was very cozy and comfortable.
- 3.5/5
Staff was nice! Breakfast, coffeemaker in room Stained carpet, slightly musty smell?
- 3.5/5
The room was big enough for my mom’s wheelchair. Breakfast was very good There was no armed chair for my mom to sit in . So she had to sit in her wheelchair. Some nasty stains in the carpet and bathroom needed to be cleaned better. Drain in the bathroom had no cover someone could get hurt
- 5/5
It was very cozy and comfortable.
- 4/5
The continental breakfast was only okay. It would have been nice to have more gluten free options. I can't do eggs, pork, or dairy so there really wasn't much for me to eat. Fresh fruit would have been a nice touch. See above
- 4/5
Nick on the night desk was great! Very friendly and helpful. The continental breakfast was only okay. It would have been nice to have more gluten free options. I can't do eggs, pork, or dairy so there really wasn't much for me to eat. Fresh fruit would have been a nice touch. See above
- 3.5/5
Stained carpet, slightly musty smell?
- 1/5
Breakfast only The room was really dirty No paper no soap The pool the water was really green it was discusting
- 4/5
Very good
- 5/5
Good staff
- 5/5
Good staff
- 1/5
Breakfast only The room was really dirty No paper no soap The pool the water was really green it was discusting
- 5/5
Close to restaurants and I 95
- 3/5
Location was excellent Room furnishings are dated and stained. As was evident he carpet.
- 3/5
Location was excellent Room furnishings are dated and stained. As was evident he carpet.
- 3.5/5
I have never stayed in a hotel where you could not close the curtains all the way!! The window faced a busy, well lit road. If u can’t sleep unless it’s really dark you will be in trouble. Rooms could use a refresher too
- 3.5/5
Right on the route I was taking I have never stayed in a hotel where you could not close the curtains all the way!! The window faced a busy, well lit road. If u can’t sleep unless it’s really dark you will be in trouble. Rooms could use a refresher too
- 5/5
Exceptional
- 5/5
We have stayed here often and never disappointed
- 4.5/5
Superb
- 3/5
.
- 2.5/5
I lost money in a vending machine. Front desk could not refund money. Did give me two bottles of water. Had to take a cold shower in the morning as no hot water came through the shower.
- 2.5/5
I lost money in a vending machine. Front desk could not refund money. Did give me two bottles of water. Had to take a cold shower in the morning as no hot water came through the shower.
- 5/5
Exceptional
- 4/5
Very good
- 2/5
Comfortable bed Dated furnishings & heavily stained furniture
- 4/5
Very good
- 0.5/5
Old not updated smelled bad
- 0.5/5
Old not updated smelled bad
- 3/5
The room was as clean as they could make it considering the carpet, furniture and bathroom fixtures are badly in need of replacement. The staff is clearly working hard to keep things in good condition, but honestly what can you do if the owners haven’t updated in quite a few years. If they’re charging more than $100 a night, you’re paying too much for what you get.
- 1.5/5
Poor
- 5/5
Very clean and comfortable. Friendly staff. Nice and safe location. N/A
- 5/5
Very clean and comfortable. Friendly staff. Nice and safe location. N/A
- 3.5/5
The room
- 4/5
Descent breakfast
- 2/5
Although I was genuinely happy with the sweet staff at breakfast (the kindest woman who was so sweet and loving to my 5 kiddos), the property was ROUGH. It smelled awful of weed throughout the hallways and rooms, and my kids asking if 'a skunk got hit on the road near us'. The carpets were stained with all kinds of colors in the rooms. There were zero sheets for the pull out sofa and only one small extra blanket to use for it. The doors to the rooms were so hard to open in spite of doing the 'tricks' of turning handles up vs down and leaving the guest card in vs sliding in and out. We booked two suites because of how many of us there were (9 total) but they had them on two different floors and far apart initially. At check-in, she was trying to help by moving our rooms to the same floor, but it meant a downgrade to a basic queen room for half the members of our party and less space. Instead of any kind of partial refund, we were just told someone else would be happy with the 'free upgrade' to our missed suite and that we wouldn't be charged the typical hold for 'incidentals'. The pool is as small as the room, the 'spa' had 1 jet of 6 working so it was more of a warm bathtub. The vending machines take your money but dont give items in return. And don't expect a refund because "that's another company" that runs the vending machines. If we had to spend more than a night there, we would have just left.
- 1/5
Stains all over the carpet and tubs. Vending machine took our money and staff said they had no control over it and thwy would not refund us. Horrible smell throughout the halls, like a burning smell.
- 4.5/5
Staff was pleasantl,check in and out was simple.
- 4/5
location to I 95. breakfast was good. staff was freindly room was clean but dated
- 4/5
Facility is dated and shows signs of wear and tear.
- 5/5
Great
- 4/5
I’ve stayed at this hotel twice. My most recent time staying here was for 5 nights. They said every 3 days, housekeeping will come. I received a text that housekeeping would come by my room but when i got back to the room later that evening, they never came. It was an easy fix of going downstairs to ask the front desk for a fresh set of towels but a little inconvenient that the room didn’t get freshened up. I love the breakfast and coffee in the mornings though!
- 5/5
Clean room, friendly and helpful staff, great breakfast.
- 3.5/5
I asked for extra towels twice , and spoke to two different people at the desk and yet I never received the extra towels and cloths .
- 3/5
The property felt pretty worn out. Lots of stains and old filth
- 3/5
Service and location. The room I was given , #316 was pretty dated, and could use freshening up...I have stayed here numerous times and the rooms I stayed in were remodeled..
- 1/5
No degueulase vieille nourriture vieux café sans as de lait personne qui nettoie et qui est là pour
- 5/5
Nothing
- 1.5/5
It is outdated. It was dirty
- 1/5
Room was old and dated bathtub dirty floor dirty covers sheets had stains. bed not clean very bad experience. would not recommend
- 2/5
we had a room on the 4th floor, had to be moved due to bad plumbing,
- 4/5
Room and premises very clean. Breakfast was okay for free. Desk associate not familiar with surrounding area.
- 5/5
Great breakfast clean room nice staff
- 4/5
It was a good value for a one night stay. We stay here often as it is a halfway point on our frequent travel route.
- 1/5
Pool and hot tub were not in order, hotel smelled like smoke and weed
- 2/5
Carpet in room was dirty and stained, tub was dirty and there was clumps of hair in the corner of the bathroom, toilet ran constantly.
- 3/5
Room smelled funky like stale smoke even though it was “smoke-free”
- 4/5
Salle de bain a ameliorer
- 5/5
My room was definitely worn out but the beds were as always comfortable. Very quiet. Breakfast was great all 3 days. Staff was friendly and attentive.
- 4/5
The Country Inn and Suites is close to I-95 and Fredericksburg. The staff were really nice. Breakfast was good. It’s an older property that could use some updating to the carpet and wallpaper, but overall a good value.
- 3/5
Staff was nice & helpful. Property needs updating.
- 5/5
Breakfast was excellent and served right on time. Food was hot and varied. Room was spacious and clean.
- 5/5
Comfortable hotel in a perfectly safe area near some good eating options. The woman who checked me in recommended Pancho Villa nearby and it was great.
- 5/5
Parking was easy. Staff was nice & welcoming!
- 3/5
Yes
- 4/5
Clean room, convenient parking, attentive staff. Great spot for an overnight while traveling.
- 3/5
Hotel is run down, carpet unclean, smells like vape everywhere you go. Staff was nice but slow, breakfast horrible, rotten fruit. Worst was the room heat did not work and we about froze.
- 3/5
Hotel is run down, carpet unclean, smells like vape everywhere you go. Staff was nice but slow, breakfast horrible, rotten fruit. Worst was the room heat did not work and we about froze.
- 4/5
Classic older hotel with great staff and breakfast. Rooms could use a little updating
- 4/5
Classic older hotel with great staff and breakfast. Rooms could use a little updating
- 4/5
The room was dimly lit and I had to plunge the toilet. Staff was courteous and pleasant. I asked for change to give the cleaning staff a tip-I was told that they do not keep cash. Consequently, I could not leave a gratuity for the cleaning staff.
- 4/5
The room was dimly lit and I had to plunge the toilet. Staff was courteous and pleasant. I asked for change to give the cleaning staff a tip-I was told that they do not keep cash. Consequently, I could not leave a gratuity for the cleaning staff.
- 1/5
Very old and outdated hotel with furnishings that needed to be thrown away (ripped desk chair). The first room assigned had a smoky odor which was masked by some air freshener. There appeared to be mold on the ceiling. We requested a new room and were quickly accommodated. The new room smelled better but had stains/burn marks on the carpet.
- 1/5
Very old and outdated hotel with furnishings that needed to be thrown away (ripped desk chair). The first room assigned had a smoky odor which was masked by some air freshener. There appeared to be mold on the ceiling. We requested a new room and were quickly accommodated. The new room smelled better but had stains/burn marks on the carpet.
- 5/5
Very comfortable bed , clean , good breakfast
- 5/5
Very comfortable bed , clean , good breakfast
- 3/5
Facilities could have been cleaner.
- 3/5
Facilities could have been cleaner.
- 3/5
I was have stayed at this location a few times but this time my room 218 was in much need of improvement. The rug is horrible stained and looks like burn marks. Inconvenient location of outlet for phone and broken lamp shade. This room really needs to be updated
- 3/5
I was have stayed at this location a few times but this time my room 218 was in much need of improvement. The rug is horrible stained and looks like burn marks. Inconvenient location of outlet for phone and broken lamp shade. This room really needs to be updated
- 3/5
It was an ok place. Stuff was outdated. No hot water Sunday morning.
- 3/5
It was an ok place. Stuff was outdated. No hot water Sunday morning.
- 1/5
It was supposed to be a non-smoking room, but wreaked of cigarettes, the carpeting was stained all over, the walls had patches all over, the pillowcases/pillows were stained, the furniture looked like it had gotten chewed by mice and never replaced, there was some black spray paint on the toilet and scratches in the tub that were stained orange/red. Soon as I walked in the room and saw all of this I walked back out with my kids and told the staff we couldn't stay there, gave them the reasons, showed them the pictures (which I still have) and asked for a refund. They told me they would give Hotels.com permission to refund me the $199 and that it wasn't a problem. Hotels.com got back with me and said that the hotel refuses to refund my money so I will be contacting the Radisson corporation and letting them know about the terrible accommodations and the lies about my refund! Highly dissatisfied! If I could give them lower than a 1 star I would!
- 1/5
It was supposed to be a non-smoking room, but wreaked of cigarettes, the carpeting was stained all over, the walls had patches all over, the pillowcases/pillows were stained, the furniture looked like it had gotten chewed by mice and never replaced, there was some black spray paint on the toilet and scratches in the tub that were stained orange/red. Soon as I walked in the room and saw all of this I walked back out with my kids and told the staff we couldn't stay there, gave them the reasons, showed them the pictures (which I still have) and asked for a refund. They told me they would give Hotels.com permission to refund me the $199 and that it wasn't a problem. Hotels.com got back with me and said that the hotel refuses to refund my money so I will be contacting the Radisson corporation and letting them know about the terrible accommodations and the lies about my refund! Highly dissatisfied! If I could give them lower than a 1 star I would!
- 3/5
Badly staincarpet and dirty peeling ceilings
- 3/5
Badly staincarpet and dirty peeling ceilings
- 1/5
Thin ratty towels, stained carpet in the room. Place needs an update.
- 1/5
Thin ratty towels, stained carpet in the room. Place needs an update.
- 3/5
Plowing of parking lot was poor. Only a few spots cleaned. Lots of ice.
- 3/5
Plowing of parking lot was poor. Only a few spots cleaned. Lots of ice.
- 5/5
The beds were amazingly comfortable.
- 5/5
The beds were amazingly comfortable.
- 4/5
it was good
- 4/5
it was good
- 5/5
The room does need to be updated Black spots on carpet & bed skirt had what looked like a burn hole Other than that the room was very clean
- 5/5
The room does need to be updated Black spots on carpet & bed skirt had what looked like a burn hole Other than that the room was very clean
- 5/5
Cleanliness
- 5/5
Cleanliness
- 4/5
The breakfast was fresh. The rooms were very clean. We did have to move rooms as the prior occupants left heavy cigarette smoke. The front desk was able to quickly get as updated to a new room.
- 4/5
The breakfast was fresh. The rooms were very clean. We did have to move rooms as the prior occupants left heavy cigarette smoke. The front desk was able to quickly get as updated to a new room.
- 5/5
Nice breakfast, nice pool, clean rooms
- 5/5
Nice breakfast, nice pool, clean rooms
- 5/5
Convenient location, has hot breakfast options and a pool!
- 5/5
Convenient location, has hot breakfast options and a pool!
- 5/5
Appreciate the controls worked well to keep the room warm on a winter night.
- 5/5
Appreciate the controls worked well to keep the room warm on a winter night.
- 4/5
The room was clean but needed some attention/updating (worn carpet in some areas and tattered drapes). Front Desk Staff was courteous and accommodating. The TV in the room first assigned to us did not work so we were moved to another room
- 4/5
The room was clean but needed some attention/updating (worn carpet in some areas and tattered drapes). Front Desk Staff was courteous and accommodating. The TV in the room first assigned to us did not work so we were moved to another room
- 1/5
My husband was also going back to the room s few times to get things are the front desk lady asked no less than 4 times if he was ready to check out. If I was there I would have told her off. People go to the desk when they're ready to check out, don't need to be bothered a bunch of times before we're ready.
- 1/5
My husband was also going back to the room s few times to get things are the front desk lady asked no less than 4 times if he was ready to check out. If I was there I would have told her off. People go to the desk when they're ready to check out, don't need to be bothered a bunch of times before we're ready.
- 4/5
Check in was seamless and staff courteous. Room could really use a facelift as it was quite dated. Bed was comfortable.
- 4/5
Check in was seamless and staff courteous. Room could really use a facelift as it was quite dated. Bed was comfortable.
- 1/5
The staff at both locations are excellent. however, I booked at the country Inn by Radisson South 95 which is like 3 miles from my daughter’s house when I arrived. They told me I was at the other one on Warrenton Road. Was not happy that I had to go find the other hotel. I did notice that the hotel but I booked that was jammed packed full of people. I think y’all just pushed me over to the other location may not use Expedia again have to think about it.
- 1/5
The staff at both locations are excellent. however, I booked at the country Inn by Radisson South 95 which is like 3 miles from my daughter’s house when I arrived. They told me I was at the other one on Warrenton Road. Was not happy that I had to go find the other hotel. I did notice that the hotel but I booked that was jammed packed full of people. I think y’all just pushed me over to the other location may not use Expedia again have to think about it.
- 3/5
Room was kinda clean, microwave not checked so someone's food was left in there. Floor we were on smelled like weed. Not bad but there are probably better options out there.
- 3/5
Room was kinda clean, microwave not checked so someone's food was left in there. Floor we were on smelled like weed. Not bad but there are probably better options out there.
- 5/5
Room was comfortabke
- 5/5
Room was comfortabke
- 4/5
I have stayed here twice. This is the only place I will stay
- 4/5
I have stayed here twice. This is the only place I will stay
- 5/5
Very friendly and helpful staff, and delicious breakfast.
- 5/5
Very friendly and helpful staff, and delicious breakfast.
- 5/5
The staff was very helpful. Anything we needed, as far as toiletries, extension cord, etc., they were very accommodating. The hot breakfast was very nice, and included in the price. They alternated some of the special breakfast dishes, including biscuits and gravy and cheese, omelettes, but they always had fresh Belgian waffles you could make. I would stay here again.
- 5/5
The staff was very helpful. Anything we needed, as far as toiletries, extension cord, etc., they were very accommodating. The hot breakfast was very nice, and included in the price. They alternated some of the special breakfast dishes, including biscuits and gravy and cheese, omelettes, but they always had fresh Belgian waffles you could make. I would stay here again.
- 4/5
Friendly staff, clean room, comfortable bed, strong shower
- 4/5
Friendly staff, clean room, comfortable bed, strong shower
- 4/5
Yes
- 4/5
Yes
- 5/5
Staff is great
- 5/5
Staff is great
- 3/5
The property was good. However when we went to go back to our room the key didn’t work and the receptionist wasn’t there and was missing for 1/2 hour. We called Country Inn and Suites and they could not find him. He finally showed up and got us in our room it took 40 minutes to get us in our room. We were tired after having worked a busy day. It was really annoying.
- 3/5
The property was good. However when we went to go back to our room the key didn’t work and the receptionist wasn’t there and was missing for 1/2 hour. We called Country Inn and Suites and they could not find him. He finally showed up and got us in our room it took 40 minutes to get us in our room. We were tired after having worked a busy day. It was really annoying.
- 5/5
Room and staff were excellent
- 5/5
Room and staff were excellent
- 3/5
The location was good. The check in was efficient and polite. However the carpet in the room was so gross with stains, I wore my shoes the entire time and it made me question the cleanliness of everything else. The furniture was old and outdated. It’s a shame because the hotel choices in that area are limited.
- 3/5
The location was good. The check in was efficient and polite. However the carpet in the room was so gross with stains, I wore my shoes the entire time and it made me question the cleanliness of everything else. The furniture was old and outdated. It’s a shame because the hotel choices in that area are limited.
- 3/5
Friendly staff. Room was clean and breakfast was good. The
- 3/5
Friendly staff. Room was clean and breakfast was good. The
- 5/5
Beautiful and awesome property. They always take very good care of me because I’m a veteran. I will not stay anywhere else in Fredericksburg.
- 5/5
Beautiful and awesome property. They always take very good care of me because I’m a veteran. I will not stay anywhere else in Fredericksburg.
- 3/5
No hot water!
- 3/5
No hot water!
- 5/5
Awesome
- 5/5
Awesome
- 5/5
Niceeeee
- 5/5
Niceeeee
- 4/5
Good value on US-17. Breakfast offered good variety and I never ate the same thing despite a week's work assignment in Fredericksburg.
- 4/5
Good value on US-17. Breakfast offered good variety and I never ate the same thing despite a week's work assignment in Fredericksburg.
- 5/5
We were very pleased with how homey it was...well decorated...clean... the room and bedding was very comfortable..staff were very helpful and breakfast had a lot of options !
- 5/5
We were very pleased with how homey it was...well decorated...clean... the room and bedding was very comfortable..staff were very helpful and breakfast had a lot of options !
- 4/5
There are some signs of wear and tear, (sitting area rug and desk chair upholstery torn). We would stay there again if in the area
- 4/5
There are some signs of wear and tear, (sitting area rug and desk chair upholstery torn). We would stay there again if in the area
- 4/5
Finally it was warm by the end
- 4/5
Finally it was warm by the end
- 5/5
the room was very clen and the staff was helpful. Morning breakfast was a bit disappointing. Would have liked old menu of scrambled eggs, sausage and bacon
- 5/5
the room was very clen and the staff was helpful. Morning breakfast was a bit disappointing. Would have liked old menu of scrambled eggs, sausage and bacon
- 4/5
Great hottub! Had a rustic look to the hotel too
- 4/5
Great hottub! Had a rustic look to the hotel too
- 4/5
Room was clean, could probably use some upgrades but over all a great place to stay overnight, breakfast buffet was good with lots of choices. Location is great for Hwy access with lots of places to get food nearby.
- 4/5
Room was clean, could probably use some upgrades but over all a great place to stay overnight, breakfast buffet was good with lots of choices. Location is great for Hwy access with lots of places to get food nearby.
- 4/5
Clean.
- 4/5
Clean.
- 2/5
My husband’s wallet was stolen at the hotel. It curiously reappears at the front desk AFTER someone tried to use it at Sam’s club. $120.00 gone !! All cards and ID were there including Sam’s club card. Front desk lady said “this happens all the time “. And was taken back when we told her we tracked it back and it was in the hotel. Her demeanor was questionable. The manager called me later and told me the wallet was found/turned in but no $$$. She said things like this almost never happens. She was a lovely lady and was most helpful. Cathrine is her name. Our trip was delayed and added a great inconvenience also.
- 2/5
My husband’s wallet was stolen at the hotel. It curiously reappears at the front desk AFTER someone tried to use it at Sam’s club. $120.00 gone !! All cards and ID were there including Sam’s club card. Front desk lady said “this happens all the time “. And was taken back when we told her we tracked it back and it was in the hotel. Her demeanor was questionable. The manager called me later and told me the wallet was found/turned in but no $$$. She said things like this almost never happens. She was a lovely lady and was most helpful. Cathrine is her name. Our trip was delayed and added a great inconvenience also.
- 4/5
We were heat in the shower!!!
- 4/5
We were heat in the shower!!!
- 3/5
The room is not in good condition. There are many stains on the rug and furniture. It does not present well.
- 3/5
The room is not in good condition. There are many stains on the rug and furniture. It does not present well.
- 4/5
Room too cool. I adjusted no problem. Only there to sleep. Didn't eat breakfast. Waffles smelled great.
- 4/5
Room too cool. I adjusted no problem. Only there to sleep. Didn't eat breakfast. Waffles smelled great.
- 5/5
Stayed here many times on our way to Florida. Sad to see the condition it has fallen into. Stains in the carpet black marks all over the walls. Dust everywhere. Beds were great as usual. I hope they update it soon.
- 5/5
Stayed here many times on our way to Florida. Sad to see the condition it has fallen into. Stains in the carpet black marks all over the walls. Dust everywhere. Beds were great as usual. I hope they update it soon.
- 5/5
The staff was wonderful and the room was clean. Great location also
- 5/5
The staff was wonderful and the room was clean. Great location also
- 5/5
A truly blessed visit...Katherine ( hope i got ya right), greeted me with professionalism and an expeditiously pleasant check in... NICK...one of a kind...an asset to this place on msny levels...intelligent, personable, professional and blessed...use your gift brother!
- 5/5
A truly blessed visit...Katherine ( hope i got ya right), greeted me with professionalism and an expeditiously pleasant check in... NICK...one of a kind...an asset to this place on msny levels...intelligent, personable, professional and blessed...use your gift brother!
- 5/5
The staff was very friendly and helpful.
- 5/5
The staff was very friendly and helpful.
- 3/5
The room was very dirty. Stains on carpet. Stains on white bed sheet and rust scratches on bottom of tub
- 3/5
The room was very dirty. Stains on carpet. Stains on white bed sheet and rust scratches on bottom of tub
- 5/5
Very nice facility.
- 5/5
Very nice facility.
- 4/5
Clean and friendly, no tv but service quickly got us one, they also swiftly got us more pillows. Like that they give a noon time checkout. The only downfall is they do not have hot water for a shower. This was our second visit with no hot water. Will stay somewhere else next time.
- 4/5
Clean and friendly, no tv but service quickly got us one, they also swiftly got us more pillows. Like that they give a noon time checkout. The only downfall is they do not have hot water for a shower. This was our second visit with no hot water. Will stay somewhere else next time.
- 5/5
- 5/5
- 5/5
Wonderful in all aspects
- 5/5
Wonderful in all aspects
- 5/5
The room was extremely large for the price. After figuring out the VRE, the commute to DC was a piece of cake. Will definitely stay here on my next visit to DC.
- 5/5
The room was extremely large for the price. After figuring out the VRE, the commute to DC was a piece of cake. Will definitely stay here on my next visit to DC.
- 3/5
My coffee pot didn’t work in my room and the room did not smell fresh!
- 3/5
My coffee pot didn’t work in my room and the room did not smell fresh!
- 5/5
The room was clean and comfortable. Lots of nearby dining options.
- 5/5
The room was clean and comfortable. Lots of nearby dining options.
- 4/5
Expedia did not send the booking info so there was a little confusion at check in. The staff was very helpful.
- 4/5
There was a dried pee drop on the toilet seat and no hot water in the shower.
- 5/5
the air conditioner was very noisy making crackling sounds all night. Thank goodness I brought ear plugs. Otherwise clean, nice staff and good breakfast
- 4/5
Huge pool and gym (would have used it if I wasn’t so tired from driving). A/C was already set to cold before I got in my room. Pillows weren’t as firm as I like but the king size bed made up for it.
- 4/5
Simple and easy stop for the evening.
- 5/5
Very nice and pleasant employees.
- 4/5
Parking was very easy to access and room did have amazing ac
- 5/5
very reasonable price, safe parking lot, good coffee, excellent shower pressure, quiet sleep, nice staff. Breakfast ok
- 2/5
The fourth floor of the property had a terrible smell for the two days we were there. Our room had stains all over the carpet throughout the suite. There was writing on the walks, multiple scuff marks. The tub had brown scratches. The black out blinds had multiple holes.
- 2/5
On check in i showed my service dog's credentials and was asked what services he provided. I have been told in the past that it is illegal for the hotel to ask. That showing his credentials is sufficient. The room is ok but the carpet is stained and there is mold around the upper lip around the sink. The corners is the bathroom look as though they haven't been cleaned. It's my firdt stay st a Country Inns and I guess we will stay at Hampton Inns in the future. They are a bit more expensive but I've never had an issue in any of their hotels.
- 3/5
Good enuf for the price, gym equipment is mostly broken, no water no wipes for equipment , need new shower heads
- 5/5
This is my go to hotel traveling from NC to NY and back. Always excellent.
- 1/5
Bed was comfortable.
- 4/5
Would stay there again.
- 3/5
The room.was not well cleaned and the AC system was problematic but we weren't there for the room and it was doable.
- 3/5
Everything was going good until we noticed that the key access on our door was not working and the door wasn't locking properly. The hotel was booked so we didn't have another option. My family and I did not feel safe because anyone could open our door.
- 5/5
Everything about the hotel is great. Clean and spacious rooms. The free breakfast is good.
- 5/5
N/A.
- 2/5
We had a late check in and the lady at the front desk was friendly and alert. Unfortunately, there a strong odor in the hallway and room, stains on the carpet and bathtub, and lumpy bed. This is just a pit stop on a long journey but this is definately a hotel that can say, “you get what you pay for.” If you’re on vacation and want a nice hotel, find another. If you’re looking for a quick overnight, reluctantly consider.
- 3/5
It was ok for a cheap stop over. We both got up at 3:00 am and decided to hit the road.
- 5/5
Quiet, convenient location, reasonable, yummy breakfast!
- 5/5
Great smells good
- 1/5
There was nobody at the front desk when we arrived. I called out, I knocked on the door, I called on the house phone….i waited at least ten minutes before anyone arrived at the desk. Even then he was on the phone and talked on the phone the entire time he checked me in, I had to keep asking if he was talking to me or the person on the phone, He just pointed to our room as he continued talking.
- 5/5
Hallway not that clean, too smelly
- 3/5
The room was not worth the price, as the bathroom wasn’t clean - there was hair in the sink and something sticky on the vanity top - and the bedroom carpet was very stained, which was gross. Breakfast was disappointing, because all the hot food was gone when we went downstairs a few minutes before 9am, and they didn't replenish it. We won't stay here again.
- 3/5
The hotel is in desperate need of a renovation. Especially the carpets in the room, which were so stained we kept our socks on. However, the linens and bathroom were clean.
- 3/5
Run down hotel
- 3/5
The outside of the hotel had a cute country appeal with white rocking chairs out front as well as the lobby had a nice country feel. The actual room smelled a little like cigarette smoke. The carpet and paint was a little dingy. We didn't even get a bath mat for the shower. We had breakfast plans so we didn't try the breakfast. The bed was comfortable and it was quiet.
- 2/5
Hallways: Carpeting was stained and smelled dank and musty, along with marijuana Room was not cleaned well: hair in shower, lampshade broken, furniture dated and dusty, tv channel signage in room handwritten and very poorly. Breakfast had minimal choices with broken waffle maker.
- 2/5
The bathtub for the room had mold in the caulking and the inside of the tub was stained with blood or some other staining. My wife couldn’t take her usual bath before bed.
- 5/5
Friendly staff. Clean rooms Close to 95
- 5/5
Very friendly front desk staff
- 3/5
Not very clean. Bad weird odors throughout hotel and in the room like when you're trying to mask scents and it mixes weird. However staff is very friendly
- 5/5
Nice and clean, with friendly staff. The only negative is we booked a room for four people and theu only provided 2 towels.
- 4/5
Good deal for the price. Good breakfast
- 2/5
The hotel was normal in appearance but once we got to our room we found the carpet in the room was stained so bad we wore shoes the entire time which made us wonder is the rest of the room was clean or disinfected. The lobby was nice in appearance and everything was in a neatly order, but that carpet in our room was truly disgusting. The breakfast was as advertised and clean and good. Not sure if I would stay there again, there were cheaper options but we thought spending 25.00 more would insured a cleaner lodging option, I was wrong.
- 4/5
Duvet cover appeared to be soiled on the edges. The window darkener had some holes. The signs on the grounds were displaced. The eggs were somewhat cool and the breakfast sausage were overdone. Lastly, there were stains on the carpet.
- 4/5
Staff is great and very helpful. Property is a little dated, but clean.
- 4/5
A great affordable choice that delivers quality in every aspect.
- 4/5
Not a bad place to stay for the night, could use some modernization and upgrades but a respectable and clean place to lay ypur head and rest.
- 5/5
Eve6q a z great
- 3/5
Rooms were roomy. Carpet is worn and tired. Had temporary issues with hotwater & another guest had continuous issues with his door's card reader. Hot tub was "out of order". PLEASE post such things on website, as it was a deciding factor for choice of hotel.
- 3/5
Staff was very nice. Average microwave ready breakfast. But plenty for everybody. Cereal, bagels, etc.. no Internet in the hotel when we were there and they did not give us any credit. They said the router was down. They were replacing it in a few days.
- 4/5
Good
- 1/5
This hotel is the definition of deferred maintenance. Our group had three rooms. Each had stains in the carpeting. Didn’t feel safe to walk the rooms unless wearing your shoes. Bathrooms were nasty. Tubs and tile need grout. Looked like mold in places. Our tub also had a giant rust stain in the bottom. Our room literally looked like there was a previous physical altercation: artwork and mirror had corners broken off the frames and they were hanging crooked on the wall. Wi-Fi was down while we stayed. Positives: breakfast was as it should be. Staff was sympathetic to our feedback. I think the issues are outside their control. Pay $50 more for a nicer stay somewhere else is my recommendation.
- 2/5
The carpets, chair, and couch were stained. The pull out sofa mattress was disgusting and flat - you could feel the metal bars digging in. The toliet seat was stained as well as the tub floor. Breakfast was limited. The wi-fi was out and door keys did not work well.
- 2/5
Stains in bathroom, garbage and food residue on the floor, dirty bed linens, lumpy beds, no space between wall and side of bed, lack of outlets, disgusting breakfast. Felt like we were on a reality survival show
- 5/5
The bed was very comfortable
- 5/5
Very nice hotel. We stopped on our way through the area and were very pleased with the stay. Also a nice breakfast was available.
- 3/5
There were all kinds of people just lingering around the property. They did not bother us. But we still felt like we had to proceed with caution as we left and entered the property.
- 4/5
The hotel is clean and comfortable even though a bit dated. Great breakfast. Nice to have a fridge. Would return. We recommend NY Kebab down the street for dinner. Fantastic food. Best of our whole week long 4 city vacation.
- 2/5
The rugs were filthy and covered in stains. The mattress sunk in when you sat on the bed, the pillows were awful. Everything about this stay was gross. I do not recommend.
- 3/5
So, I’m going to start looking at age of hotels. This place needs renovations stat! Just old and beat up.
- 1/5
- 4/5
Location. Clean!
- 5/5
Great place to stay
- 3/5
Very friendly staff, definitely out dated and needs some up grades. We were very disappointed the hot tub was not working and from reading previous reviews it looks like it has been out of order for a while. I would not stay here again or recommend to anyone.
- 3/5
The hotel was very lobby had a smell, the bathroom was not in the best shape. Missing pieces at the sink and cracks in the sink that were glued back. The tub had black around the chalking.
- 3/5
I reserved a room with 2 queen beds but all they had was a bed with an uncomfortable pull out couch. The woman working the desk was very nice and helpful but they had no 2 queen rooms left.
- 3/5
Even so, I feel embarrassed. I’d read some of the reviews and it seemed as though this was a decent place to stay. So a warning to disregard the reviews saying that the rooms are clean and pass as relatively comfortable.
- 4/5
Did not clean are room for 5 days. Other than that everything was fine.
- 2/5
Not sure how this hotel has an 8 rating on Expedia. Tired and dirty. Hotels should be required to tell you that folks on social assistance are living there! Breakfast was horrible.
- 4/5
Breakfast is good.
- 4/5
Good breakfast. Clean rooms.
- 2/5
Property needs a lot of work
- 5/5
Clean, quiet comfortable
- 2/5
Sadly this hotel has badly declined since our last visit several years ago. The carpet was dirty, bedding and towels are low quality, no comfortable side chair to sit on, 2 lightbulbs out on bathroom fixture, broken outlet to charge cell phone. Hallways and eating area barely air conditioned. It will be our last stay at this hotel.
- 3/5
Carpet had several stains on it. Bathroom door had nails sticking out at top. Bathroom Door was sticking when you shut it. Had rust all over door at hinges. Pool was not open the whole stay there. Couldn't run microwave unless we unplugged the fridge. It kept blowing the fuse.
- 2/5
We got the room traveling through. We were on the road all day and the website didn’t not say anything about the hot tub or pool being closed. So that was the first major disappointment. The room was clean but furniture was very worn down and the bathroom floor had missing tile pieces. The bathroom in general was not in the best shape. I fixed the toilet a couple times. I’m confused by the good reviews I seen. Next time I’ll choose something else.
- 5/5
Everyone was very helpful and when I needed to extend my stay for a night that made it quick and easy.I received a gift basket during my stay and they took care if seeing that got delivered to me
- 5/5
Everything about the property was excellent. Great customer service very clean rooms clean bathrooms loved it.
- 3/5
Carpet, furniture was dirty and worn. Room was too cold and we were unable to adjust the temperature.
- 5/5
Hotel was good, breakfast was ok
- 1/5
No hot water Towels were thin & tough Breakfast was meager & awful No plugs in bedroom Poor lighting Shower door worn Very few close restsurants
- 3/5
We booked this hotel purposely for the pool and hot tub. Upon arrival we were notified that both the pool and hot tub were out of service. The hotel was nice and staff were friendly but we were very disappointed that the amenities we booked for were not available.
- 4/5
Property could use some updating
- 5/5
I have absolutely nothing to say bad. It was a perfect check-in, accommodations for a disabled visitor, a delicious breakfast including scrambled eggs, fried potatoes, sausage, bacon, toast, bagels, cereal, muffins, fresh fruit, coffee, tea and cocoa, juices and milk. Check out was a breeze. Bed and pillows were comfy. Room was clean. I’d visit this property again. Thank you for a great experience
- 3/5
Staff was nice. Lobby was clean and the room and bathroom appeared clean however, once the air freshener wore off the room smelled like cat pee. We were only there for one night on a long trip so we did not ask to change rooms.
- 4/5
We stayed one night on our way south. The room was clean and comfortable. Breakfast was ok.
- 3/5
Web site said they had a working hot tub. When we got there, we were informed that the hot tub been down for quite a while. Very disappointing.
- 5/5
Awesome
- 3/5
The bathroom was not completely clean upon arrival. There was black men’s hair both in the sink, on the sink, and on the base of the toilet. There was also paper under the dust ruffle of the bed nearest the window which had not been vacuumed. The air flow was intense and the room was either too hot or too cold. There was no happy medium. Lastly, there was an oppressive smell of marijuana on the fourth floor as soon as we exited the elevator that also permeated our room, which was not appreciated with 3 small children.
- 3/5
BEWARE -- I was DOUBLE CHARGED for the security deposit and neither Hotels.com nor Country Inn & Suites would do anything about it. I was told I have to wait 5-7 business days to get my money back. This is totally unacceptable that I have to wait so long for their error and pretty sketchy behavior from Country Inn & Suites. I will be in the area frequently over the next 4 years and I will NOT BE BACK
- 5/5
Very nice hotel and staff!
- 1/5
We’ve stayed at this hotel
- 5/5
The lobby has warm, inviting atmosphere. The room was clean and comfortable. I wish the tv was larger and the shower had more pressure. but. for the price, an enjoyable stay.
- 3/5
1st handicapped room we tried smelled like smoke. 2nd handicapped room was better. Enough room for wheelchair and good layout of the bathroom.
- 1/5
Carpet and furniture stained. Sheets stained. Water leaking in the lobby. Staff seem oblivious to conditions
- 3/5
None
- 4/5
Very good breakfast!!
- 4/5
Did not have
- 2/5
Hotel is very dated. It needs a makeover ASAP. I did not take my shoes off. There is stains and dirt that a vacuum can’t get out.
- 2/5
Rugs had gum. Shower curtain shield missing. Nightstand missing. Walls stained. Room 326
- 4/5
The room was clean and the bed was comfortable. It was very quiet. The only negative thing I noticed was that the rug in the room was dirty looking and stained. It should be replaced. The free breakfast and cookies were great!!
- 4/5
She's a great asset to your hotel.
- 4/5
It was fine
- 4/5
Hotel was nice.. rooms were spacious.. comfy beds & pillows.. breakfast & complimentary cookies were good.. Only disappointment was the Hot tub that was 'Down for Maintenance '.. My main reason for choosing this hotel.. indoor pool was open though.. Over all a pretty good experience... considering ...
- 4/5
This is a very good hotel to stay at. The rooms were clean and very nice. There were a couple of minor issues that presented, such as the tv remote did not function properly and the shower curtain was too small for the bathroom, resulting in flooding of the bathroom floor. Since this is an eco friendly hotel, no clean towels were provided the next day, however was received upon request at the front desk. Just minor issues, but overall a very good hotel to stay. I would certainly recommend to stay here.
- 1/5
Not working hot tub, ice machine
- 5/5
Very nice and friendly.
- 4/5
Staff very friendly
- 4/5
We liked the hotel very much, we were in what we think was an handicap accessible room and our water temperature was not even lukewarm 😞. It was kinda late, we didn’t want to call anyone at that point and didn’t want to switch rooms at that point either. Cold shower was not pleasant. Lesson learned.