Residence Inn by Marriott Fort Worth Alliance Airport
About Residence Inn by Marriott Fort Worth Alliance Airport
Located 5.4 miles from Texas Motor Speedway, Residence Inn Fort Worth Alliance Airport offers 3-star accommodations in Roanoke and has barbecue facilities. Featuring family rooms, this property also provides guests with a sun terrace. The hotel features an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property. Certain rooms will provide you with a kitchen with a fridge, a dishwasher and a microwave. Guests at the hotel can enjoy a buffet or an American breakfast. Fort Worth Convention Center is 16 miles from Residence Inn Fort Worth Alliance Airport, while Dickies Arena is 19 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Some guests had positive experiences with the staff, cleanliness, and amenities, while others encountered issues with maintenance, cleanliness, and customer service.
- Friendly and helpful staff
- Clean and spacious rooms
- Maintenance issues in some rooms
- Inconsistent customer service
- 5/5
Very nice staff, comfy and clean. Will be returning.
- 5/5
Everything was very nice including the staff. Will be back.
- 5/5
We spent several days here and the staff was amazing. I would stay here again anytime.
- 5/5
It was close to a lot of things and a quick trip walking distance and it was close to the Texas motor speedway I didn’t like that they didn’t have an indoor pool
- 5/5
It was close to a lot of things and a quick trip walking distance and it was close to the Texas motor speedway I didn’t like that they didn’t have an indoor pool
- 4.5/5
Superb
- 4/5
Hotel was easy to get to with good parking. Check in with Aaron was quick and efficient. Room was clean and spacious. TV was a major problem as the bracket did not properly support it for moving between bedroom and couch viewing, so we ended up just leaving it in one spot for the duration of our stay. Guide on tv remote also didn't work since the TV kept reverting to Jan 1, 2016 and causing the remote to fail. Talking to the girl at the front desk was useless, and she ended up telling us there was nothing they could do to fix it. The breakfast was excellent and there is a QT gas station directly next door for all your coffee needs. The cleaning staff was very helpful for towel exchanges and shampoo refill since we didn't need other housekeeping during our stay. The hardest thing was to get extra pillows and a blanket for the pull out couch when our granddaughter slept over. The night desk is not continually staffed, so we had to wait over 20 mins the first time and no one showed up. The next night, finally found someone and got a blanket and just 1 pillow. 2 would have been nice. Overall a good place, great value, just don't try to interact with staff after midnight.
- 5/5
Clean rooms
- 5/5
How it was close to the gas station N/A
- 5/5
How it was close to the gas station N/A
- 4/5
Very good
- 5/5
The staff was wonderful. Breakfast was great. A different variety every morning. The room smelled so good. Housekeeping staff were very friendly. I would definitely stay here again
- 5/5
Exceptional
- 5/5
La comida, la atencion y el orden espectacular
- 5/5
It was clean and convenient. The staff was professional, friendly and helpful with questions of the area.
- 5/5
It was clean and convenient. The staff was professional, friendly and helpful with questions of the area.
- 5/5
What an amazing place to stay!!!!!!! So clean and fresh!! So nice. Thank you for a wonderful stay❤️
- 5/5
Clean rooms, nice staff, comfortable beds. I will always stay in Marriott or Hilton brands.
- 5/5
Everything was just right very peaceful
- 3/5
The parking was fine ,however, the bathtub continually backed up. The was way to small for my liking. Upon my arrival i asked for a different room due to it being at the elevators. The gentleman working that gave me every reason why he couldn't accommodate my request so my wife said she'll just deal with the situation. Hopefully, if this occurs again maybe the person working will make a honest effort to accommodate their customer instead of being unwilling to. Other than that my stay went well.
- 5/5
Clean room and lots of space. Breakfast was plentiful.
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Nice area, hotel had few roaches and tv didnt work in one room
- 5/5
Clean, comfortable rooms. Breakfast was a perfect buffet.
- 5/5
Clean, comfortable rooms. Breakfast was a perfect buffet.
- 5/5
Spotless accommodations, super friendly staff, quiet environment with a great breakfast. Highly recommend!
- 5/5
Spotless accommodations, super friendly staff, quiet environment with a great breakfast. Highly recommend!
- 5/5
Have stayed here for years and always top notch.
- 5/5
Have stayed here for years and always top notch.
- 5/5
Exceptional
- 5/5
Excellent service, breakfast hot and fresh!
- 5/5
Excellent service, breakfast hot and fresh!
- 5/5
Exceptional
- 5/5
Staff was amazing
- 5/5
Staff was amazing
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 3/5
Front Desk Staff was Rude and unhelpful
- 3/5
Front Desk Staff was Rude and unhelpful
- 4.5/5
Clean All good
- 4.5/5
Clean All good
- 5/5
It was great ! Just loud dogs
- 5/5
It was great ! Just loud dogs
- 5/5
Great stay and great personal! Highly recommend a stay here!
- 5/5
Great stay and great personal! Highly recommend a stay here!
- 5/5
Everything was amazing. Thank you
- 5/5
Everything was amazing. Thank you
- 5/5
Excellent, clean the breakfast was delicious and the ladies that worked in the kitchen are super helpful and very sweet
- 5/5
Excellent, clean the breakfast was delicious and the ladies that worked in the kitchen are super helpful and very sweet
- 5/5
- 5/5
- 5/5
We attended my Granddaughter's Graduation on 5/24/25 and arrived a few days early to spend some Quality Time with her before she leaves to go off to college.
- 5/5
We attended my Granddaughter's Graduation on 5/24/25 and arrived a few days early to spend some Quality Time with her before she leaves to go off to college.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Breakfast was good.
- 4/5
Breakfast was good.
- 5/5
Me and my wife like to spent random weekends here, the 1 room suite layout it’s like mini apartment with separated living room, full kitchen, comfortable bed, nice view on the upper floors. Plenty of parking and facilities are clean. The ice machine was a plus for our mixed drinks!
- 5/5
Me and my wife like to spent random weekends here, the 1 room suite layout it’s like mini apartment with separated living room, full kitchen, comfortable bed, nice view on the upper floors. Plenty of parking and facilities are clean. The ice machine was a plus for our mixed drinks!
- 2/5
Walls are thin and you can hear next door couple up all night. Probably picked a wrong night too people outside talking until 1 in the morning.
- 2/5
Walls are thin and you can hear next door couple up all night. Probably picked a wrong night too people outside talking until 1 in the morning.
- 5/5
We stay here every year for conference
- 5/5
We stay here every year for conference
- 3/5
Place was very nice! Employees very friendly! The fact I booked the room thru Booking and then once I arrived at the hotel I was charged again for the room claiming ahh well once everything goes thru the charge will fall off.
- 3/5
Place was very nice! Employees very friendly! The fact I booked the room thru Booking and then once I arrived at the hotel I was charged again for the room claiming ahh well once everything goes thru the charge will fall off.
- 5/5
Note this one problem: the maids not only knocked on my door, woke me up, but I also found them in my room before 9am. Make sure you bolt the door from the inside and tell them to not wake you up with maid service.
- 5/5
Note this one problem: the maids not only knocked on my door, woke me up, but I also found them in my room before 9am. Make sure you bolt the door from the inside and tell them to not wake you up with maid service.
- 3/5
It was Average
- 3/5
It was Average
- 5/5
Great stay.
- 5/5
Great stay.
- 3/5
The room was tiny and the bed was uncomfortable. The closet was tiny and there were no luggage racks for our suitcases. The walls were thin. When we checked in the guy in the room next door was on his phone with a woman (he had his phone on speaker) and we could hear every word of their conversation. On last morning we could hear a woman talking to someone in another room. Our rental car was damaged in the parking lot and there are no security cameras.
- 3/5
The room was tiny and the bed was uncomfortable. The closet was tiny and there were no luggage racks for our suitcases. The walls were thin. When we checked in the guy in the room next door was on his phone with a woman (he had his phone on speaker) and we could hear every word of their conversation. On last morning we could hear a woman talking to someone in another room. Our rental car was damaged in the parking lot and there are no security cameras.
- 5/5
We stayed in the two bedroom suite which was perfect for my family! It put the kids in a separate room so we can put them to bed early and we could stay up and enjoy ourselves. I definitely recommend this hotel if you're traveling with children. Plus it had a dining room table and a small kitchen (with dishes!) and a refrigerator so that if you were staying long-term you could cook for your family if you wanted to.
- 5/5
We stayed in the two bedroom suite which was perfect for my family! It put the kids in a separate room so we can put them to bed early and we could stay up and enjoy ourselves. I definitely recommend this hotel if you're traveling with children. Plus it had a dining room table and a small kitchen (with dishes!) and a refrigerator so that if you were staying long-term you could cook for your family if you wanted to.
- 5/5
Everything was amazing and clean. The only complaint we have is someones dog barking constantly
- 5/5
Everything was amazing and clean. The only complaint we have is someones dog barking constantly
- 5/5
I absolutely loved the care that is put into keeping this property up to par. The breakfast in the mornings was a great added bonus. The attendant was attentive to the needs of the buffet bar. Sge refilled the options without prompting. The hotel smelled wonderful as soon as you enter the door. The room was immaculate. We stayed in the two room suite and it was perfect for our family.
- 5/5
I absolutely loved the care that is put into keeping this property up to par. The breakfast in the mornings was a great added bonus. The attendant was attentive to the needs of the buffet bar. Sge refilled the options without prompting. The hotel smelled wonderful as soon as you enter the door. The room was immaculate. We stayed in the two room suite and it was perfect for our family.
- 5/5
Nice quiet and comfortable space
- 5/5
Nice quiet and comfortable space
- 4.5/5
Superb
- 0.5/5
Bad
- 5/5
Great stay w/ a nice room. We expected an actual bedroom w/ a door based on the pictures, but that was not what we received. The two bedroom had doors, but not the single. Pics were deceptive.
- 5/5
Great stay w/ a nice room. We expected an actual bedroom w/ a door based on the pictures, but that was not what we received. The two bedroom had doors, but not the single. Pics were deceptive.
- 5/5
Hotel was amazing. Very clean, very quite, breakfeast was great. Pool was great. Only downfall is there is not much around the hotel as far as food, shopping or a run out and grab something.
- 5/5
Hotel was amazing. Very clean, very quite, breakfeast was great. Pool was great. Only downfall is there is not much around the hotel as far as food, shopping or a run out and grab something.
- 5/5
Best for family had a 2 bedroom suite
- 5/5
Best for family had a 2 bedroom suite
- 5/5
Easy check in. All areas of the hotel were clean. Easy on-off access to interstate 35 frontage road. Rooms and common areas were clean. Exercise room was open 24 hours. Housekeeping was on a requested basis. I asked the front desk for housekeeping every other day and was no problem. Light hot breakfast was provided and was tasty and good selection. No waffle maker. Staff was courteous and accommodating. Stayed twice from Mon-Fri and would stay again.
- 5/5
Easy check in. All areas of the hotel were clean. Easy on-off access to interstate 35 frontage road. Rooms and common areas were clean. Exercise room was open 24 hours. Housekeeping was on a requested basis. I asked the front desk for housekeeping every other day and was no problem. Light hot breakfast was provided and was tasty and good selection. No waffle maker. Staff was courteous and accommodating. Stayed twice from Mon-Fri and would stay again.
- 5/5
Loved it
- 5/5
Loved it
- 5/5
The room was like an efficiency apartment. The bed was very comfortable. Breakfast was very good every morning in the common area. Made our 5 night stay perfect.
- 5/5
The room was like an efficiency apartment. The bed was very comfortable. Breakfast was very good every morning in the common area. Made our 5 night stay perfect.
- 1/5
Property had drain flies and other bugs. Was not place I could stay to “detox” my body of my illness. Had to leave for my health.
- 1/5
Property had drain flies and other bugs. Was not place I could stay to “detox” my body of my illness. Had to leave for my health.
- 3/5
The room was in need of updating. While clean the carpet, furniture and bathroom were old and needs replacing. The shower floor was a bit slippery.
- 3/5
The room was in need of updating. While clean the carpet, furniture and bathroom were old and needs replacing. The shower floor was a bit slippery.
- 4/5
I really enjoyed the bed. It was soft enough to get a good night's sleep. The breakfast was good with enough options. The location was excellent for me to travel to church meetings I was there to attend.
- 5/5
Good stay
- 5/5
Good stay
- 5/5
could use new carpet in the room as it is showing some wear, but it was clean
- 4/5
Very respectful staff.
- 4/5
Very respectful staff.
- 5/5
Will stay anytime in town
- 5/5
Will stay anytime in town
- 5/5
Great room arrangement
- 5/5
My parents were safe, comfortable, and easily located to me and the highway home.
- 5/5
My parents were safe, comfortable, and easily located to me and the highway home.
- 5/5
However the area does not offer many nice restaurants other than fast food, a few of those being old and dirty. The airport nearby can be a bit noisy but it wasn’t terribly loud. The cleaning ladies speak no English but do a good job cleaning your room. The breakfast was tasty and fresh with several options to choose from. All in all, putting everything about the stay together, I would give it a 3.5 out of 5 stars.
- 5/5
However the area does not offer many nice restaurants other than fast food, a few of those being old and dirty. The airport nearby can be a bit noisy but it wasn’t terribly loud. The cleaning ladies speak no English but do a good job cleaning your room. The breakfast was tasty and fresh with several options to choose from. All in all, putting everything about the stay together, I would give it a 3.5 out of 5 stars.
- 2/5
Front Desk Staffs were rude .
- 2/5
Front Desk Staffs were rude .
- 3/5
Hotel staff were very nice & friendly. The room smelled of mildew until cleaned again. Tv in one room didn’t work & no maintenance ever came to fix it. Beds including sofa bed was dingy old & needed to be replaced due to wear & tear.
- 3/5
Hotel staff were very nice & friendly. The room smelled of mildew until cleaned again. Tv in one room didn’t work & no maintenance ever came to fix it. Beds including sofa bed was dingy old & needed to be replaced due to wear & tear.
- 4.5/5
Close to a busy airport and truck route. Convenient but noisy at night.
- 5/5
The facility so perfectly met our needs - a Whole Foods right across the street was fantastic! The staff, right from front desk to housekeeping were absolutely amazing!! Thanks so much!! We will be back!!
- 5/5
The facility so perfectly met our needs - a Whole Foods right across the street was fantastic! The staff, right from front desk to housekeeping were absolutely amazing!! Thanks so much!! We will be back!!
- 3/5
Everything is excellent, the only one is fee not comply with reservation.
- 3/5
Everything is excellent, the only one is fee not comply with reservation.
- 2/5
Stay away!
- 2/5
Stay away!
- 3/5
Check in was smooth and fast. Room was spacious and somewhat clean. The breakfast was delicious. Parking was good besides the side not being open. The whole front parking was reserved with cones. Lobby had plenty of seating. The concept of the Two Room Suite was the main reason for our staying here. It served its purpose and despite the flaws mentioned below we wouldn't mind staying again. Our first night wasn't that good. although the room was clean there was still a roach crawling on the curtains and another baby one crawling on the dresser. Smoke detector went off in the middle of the night for no apparent reason. We changed rooms the next morning. The second room had a weird musky smell. Then we weren't informed of the painting or cleaning on the side of the hotel so our windows were tapered up for a day and a half.
- 5/5
Very nice hotel! Clean and spacious. The front desk were so nice! Fresh baked cookies when we checked in.
- 5/5
Very nice hotel! Clean and spacious. The front desk were so nice! Fresh baked cookies when we checked in.
- 5/5
Judy was very very helpful.
- 5/5
Judy was very very helpful.
- 4/5
The desk clerk gave good directions to the hotel, put us in a room close to elevator as requested, and recommended a good restaurant.
- 4/5
The desk clerk gave good directions to the hotel, put us in a room close to elevator as requested, and recommended a good restaurant.
- 5/5
I liked the mattress, bedding, kitchenette, the breakfast and coffee. My breakfast of oatmeal with 10 topping choices, orange juice and yogurt was great. Heard some plane and traffic noise but not all the time.
- 5/5
I liked the mattress, bedding, kitchenette, the breakfast and coffee. My breakfast of oatmeal with 10 topping choices, orange juice and yogurt was great. Heard some plane and traffic noise but not all the time.
- 4/5
One bed was broken and the mattress sunken in the adjoining room.
- 2/5
I was having breakfast and attempted to fill a cup with orange juice. The machine was broken so I walked over to the lady who was overseeing breakfast. She said “I don’t speak English” and walked away. She made absolutely no attempt to resolve the situation. Well I don’t speak Spanish. Some attempt should be made to learn English. I am sure she could further her career if she did so. I am not intolerant. I am speaking the truth. Perhaps Marriott can offer courses to assist your employees in improving their lives. I let another staff member know the machine was broken.
- 2/5
I was having breakfast and attempted to fill a cup with orange juice. The machine was broken so I walked over to the lady who was overseeing breakfast. She said “I don’t speak English” and walked away. She made absolutely no attempt to resolve the situation. Well I don’t speak Spanish. Some attempt should be made to learn English. I am sure she could further her career if she did so. I am not intolerant. I am speaking the truth. Perhaps Marriott can offer courses to assist your employees in improving their lives. I let another staff member know the machine was broken.
- 0.5/5
See the above, extremely aggravated.
- 5/5
Has everything i need.
- 5/5
Has everything i need.
- 5/5
Everything was perfect. Breakfast was great! The only recommendation is - I wish they had a USB connection in the room for the charger. I couldn’t charge up my Apple Watch.
- 5/5
Everything was perfect. Breakfast was great! The only recommendation is - I wish they had a USB connection in the room for the charger. I couldn’t charge up my Apple Watch.
- 5/5
Staff was very friendly when we came in even though she extremely busy with other guests. She took care of us and made us feel welcome.
- 5/5
Staff was very friendly when we came in even though she extremely busy with other guests. She took care of us and made us feel welcome.
- 4/5
Friendly team, property a bit older but clean, shower/tub and bedspreads. Breakfast was adequate but not spectacular. Easy access from the interstate and convenient to to the speedway. Spa was not operational and pretty dirty.
- 4/5
Friendly team, property a bit older but clean, shower/tub and bedspreads. Breakfast was adequate but not spectacular. Easy access from the interstate and convenient to to the speedway. Spa was not operational and pretty dirty.
- 1/5
I gave the staff a 5 star because they were very polite. I’m so not satisfied with the stay because of the additional stress and tardiness that it caused. I had a two day expense paid stay and was informed on the second day that someone had canceled my reservations. I didn’t! I traveled almost 700 miles I knew I needed a place to stay. I was still showing reserved and paid in full on Expedia side, but the hotel wouldn’t let me check in until the reservation was canceled even after Expedia said I was good on their end. I spent my entire weekend on the phone with Expedia when I reserved and paid a month in advance. I had to pay a higher rate because it was the weekend. Very disappointed.
- 1/5
I gave the staff a 5 star because they were very polite. I’m so not satisfied with the stay because of the additional stress and tardiness that it caused. I had a two day expense paid stay and was informed on the second day that someone had canceled my reservations. I didn’t! I traveled almost 700 miles I knew I needed a place to stay. I was still showing reserved and paid in full on Expedia side, but the hotel wouldn’t let me check in until the reservation was canceled even after Expedia said I was good on their end. I spent my entire weekend on the phone with Expedia when I reserved and paid a month in advance. I had to pay a higher rate because it was the weekend. Very disappointed.
- 3/5
Toilet wouldn’t quit running ac smelled very musty/moldy
- 3/5
Toilet wouldn’t quit running ac smelled very musty/moldy
- 5/5
I loved the watermelon game night. We had a really good time and we got to meet some really nice people. I didn't like that there was so much construction in the area, but nothing other than that.
- 4/5
Very clean and nice hotel. The young lady at the front desk was super polite and wonderful. Down sides were the room was hot. Took half the night to cool it down. Half the tv channels (all the ones i wanred to watch) didn't come in. Just a black blank screen. On the plus side the room was very spacious and really made it fell like home (minus being 76 with the AC on 60). Breakfast was great, good variety of things. If in the area again I'll stay there again.
- 4/5
Very clean and nice hotel. The young lady at the front desk was super polite and wonderful. Down sides were the room was hot. Took half the night to cool it down. Half the tv channels (all the ones i wanred to watch) didn't come in. Just a black blank screen. On the plus side the room was very spacious and really made it fell like home (minus being 76 with the AC on 60). Breakfast was great, good variety of things. If in the area again I'll stay there again.
- 0.5/5
It was old, smelly and the air conditioning didn't work in the first room. Also it wasn't like any Residence Inn I have ever stayed in, instead it was comparable to a Motel 6. I won't ever book there again.
- 3/5
My first time staying at Residence Inn and room was ridiculously small. Carpet looked very outdated. Tub had old markings in it. Air conditioning unit was the old style and blew air into the room but the air had an odor. Will not be staying at another Residence Inn anytime soon
- 3/5
My first time staying at Residence Inn and room was ridiculously small. Carpet looked very outdated. Tub had old markings in it. Air conditioning unit was the old style and blew air into the room but the air had an odor. Will not be staying at another Residence Inn anytime soon
- 5/5
Full kitchen. AC stopped cooling. Could not find an ice machine, bit the staff was kind enough to get is ice from the kitchen.
- 5/5
Full kitchen. AC stopped cooling. Could not find an ice machine, bit the staff was kind enough to get is ice from the kitchen.
- 2/5
Disappointed
- 2/5
Disappointed
- 4/5
Overall, our stay was good! I understand that it’s the heat of summer, but our room never cooled down below 75°. It was quite warm. The carpets in our room felt a little gritty like they needed to be vacuumed. Other than that, our stay was fine.
- 4/5
Overall, our stay was good! I understand that it’s the heat of summer, but our room never cooled down below 75°. It was quite warm. The carpets in our room felt a little gritty like they needed to be vacuumed. Other than that, our stay was fine.
- 4/5
Good stay overall. The first room they had us in smelled kind of musty but we let the front desk know and they offered for us to move rooms. Once we moved rooms we had no issues and everything else was great. I wouldn’t mind staying here again.
- 4/5
Good stay overall. The first room they had us in smelled kind of musty but we let the front desk know and they offered for us to move rooms. Once we moved rooms we had no issues and everything else was great. I wouldn’t mind staying here again.
- 4/5
Staff was nice, location was great. Love the coffee in room and the extra kitchen supplies. Bed was comfortable. Bathroom was room and shower was perfect. My room wasn’t the cleanest. There was a toilet paper wad stuck to the wall. There was white splatter stains on the bed skirt. ( which is gross). The pool was not clean and there were serious bee issues outside. Beer cans and trash all over the property. Breakfast was from 7-10, we got there at 8, no food was left and nothing had been replaced. I had no menu for the TV in my room so I had to guess channels.
- 5/5
We will definitely be back !
- 5/5
We will definitely be back !
- 5/5
Had a great stay here! Rooms are nice and spacious, beds are comfortable and the breakfast was delicious!
- 5/5
Had a great stay here! Rooms are nice and spacious, beds are comfortable and the breakfast was delicious!
- 5/5
Staff was very friendly and answered all questions I asked. Nothing every thing was perfect!
- 4/5
it was clean The bed and pillows were horrible. The bed was so soft I felt like it folded around me like a taco, like I was in a hole and had a hard time getting out. and the pillows were very hard and lumpy.
- 5/5
Very nice, great price. Friendliness customer service
- 5/5
Very nice, great price. Friendliness customer service
- 2.5/5
The parking lot was dark
- 5/5
Great staff & clean & quiet, breakfast was great & the coffee was too!
- 5/5
Great staff & clean & quiet, breakfast was great & the coffee was too!
- 2/5
The dirty rooms and the lack of breakfast. There was breakfast, but at 7:30 they were out of Milk and several other items and no staff to be found.
- 5/5
Room was nice and spacious with all amenities from a full kitchen, with full size fridge. Everything needed as far as iron, hair dryer etc Plenty of parking Could not find an ice machine!
- 3.5/5
location
- 4/5
I was very satisfied with my stay. All the people at the front desk were awesome and helpful. Thanks
- 4/5
I was very satisfied with my stay. All the people at the front desk were awesome and helpful. Thanks
- 5/5
I love this place! The customer service was great! The room, bathroom and towels and everything was clean. I will definitely come back!
- 5/5
I love this place! The customer service was great! The room, bathroom and towels and everything was clean. I will definitely come back!
- 5/5
Great people better then i expected
- 5/5
Great people better then i expected
- 5/5
Nice room! A little noisy from the freeway but everything else was great.
- 5/5
Nice room! A little noisy from the freeway but everything else was great.
- 4/5
The property was clean and quite. It's locate right off I35 so quick acesss to the freeway and there's several places to eat across from the hotel and about 5 min to Tanger Oulet with more eating place and Buccees. The staff was was nice and attentive. The room had a kitchenette both were in great condition, clean, the kitchen had everything you needed dishes, silverware, pot, etc. The bed was very comfy with clean linings. The bathroom was clean, came with shower gel, shampoo and conditioner combo in the shower. All in all it was a nice stay and i would recommend it. The room also provide wheelchair access.
- 4/5
The property was clean and quite. It's locate right off I35 so quick acesss to the freeway and there's several places to eat across from the hotel and about 5 min to Tanger Oulet with more eating place and Buccees. The staff was was nice and attentive. The room had a kitchenette both were in great condition, clean, the kitchen had everything you needed dishes, silverware, pot, etc. The bed was very comfy with clean linings. The bathroom was clean, came with shower gel, shampoo and conditioner combo in the shower. All in all it was a nice stay and i would recommend it. The room also provide wheelchair access.
- 4/5
Ok
- 4/5
Ok
- 1/5
- 1/5
- 2/5
It was ok room was dirty. There was hair everywhere in the bed, towels seats. Also it smelled bad. Bed is to hard. I will not be staying here anymore.
- 2/5
It was ok room was dirty. There was hair everywhere in the bed, towels seats. Also it smelled bad. Bed is to hard. I will not be staying here anymore.
- 3.5/5
size of rooms roaches in the kitchen
- 5/5
The bathrooms and kitchen was very clean
- 5/5
The bathrooms and kitchen was very clean
- 5/5
Wonderful people , very nice clerks/front desk
- 5/5
Wonderful people , very nice clerks/front desk
- 5/5
Front desk was very informative and professional(: I will definitely be booking there every time I go back
- 5/5
Front desk was very informative and professional(: I will definitely be booking there every time I go back
- 5/5
A one night stop along our route. Loved the layout of the room. Very comfy bed and quiet.
- 5/5
A one night stop along our route. Loved the layout of the room. Very comfy bed and quiet.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 2/5
Check in was an hour past the 3p check in time and we had to wait in our car after a long drive. The main room smelt musty and the carpet was in need of cleaning or replacing.
- 2/5
Check in was an hour past the 3p check in time and we had to wait in our car after a long drive. The main room smelt musty and the carpet was in need of cleaning or replacing.
- 4/5
A lot of road construction around.
- 4/5
A lot of road construction around.
- 4/5
let front desk know hot tub timer was not working and pool dirty. pool cleaned next day and someone was attempting to fix timer. No liquid soap in dispenser and when informed front desk told it would be filled that day. not filled as told for shower next morning, notified front desk and informed out of body wash but gave me several personal bars of soap. overall pleasant stay.
- 4/5
let front desk know hot tub timer was not working and pool dirty. pool cleaned next day and someone was attempting to fix timer. No liquid soap in dispenser and when informed front desk told it would be filled that day. not filled as told for shower next morning, notified front desk and informed out of body wash but gave me several personal bars of soap. overall pleasant stay.
- 5/5
Loved the layout of room. Very convenient for young granddaughter to go to bed and grandparents be able to stay up a bit later with a separate living area
- 5/5
Loved the layout of room. Very convenient for young granddaughter to go to bed and grandparents be able to stay up a bit later with a separate living area
- 5/5
Everything went well.
- 5/5
Everything went well.
- 5/5
Convenient to our plans, but lots of road construction. It will be nice when TEXDOT finishes its work.
- 5/5
Convenient to our plans, but lots of road construction. It will be nice when TEXDOT finishes its work.
- 3/5
We've been here a month. The breakfast service is hit or miss. Hot food is often cold or still frozen. They run out of basics often. Even new coffee is luke warm. Having a smoking area right next to the back entrance is gross and annoying for non-smokers to walk through every morning and evening. The staff is friendly and helpful.
- 3/5
We've been here a month. The breakfast service is hit or miss. Hot food is often cold or still frozen. They run out of basics often. Even new coffee is luke warm. Having a smoking area right next to the back entrance is gross and annoying for non-smokers to walk through every morning and evening. The staff is friendly and helpful.
- 5/5
The two-bedroom suite had two bathrooms. It was perfect. It lacked enough silverware in the kitchen, but otherwise it was great.
- 5/5
The two-bedroom suite had two bathrooms. It was perfect. It lacked enough silverware in the kitchen, but otherwise it was great.
- 5/5
Front desk ask about floor preference and we get a 5th floor suite with a nice view, room was functional and well kept, like the furniture and suite layout that make feel the space bigger, plenty of light on both bedroom and living room. Planning to return for more weekend getaways
- 5/5
Front desk ask about floor preference and we get a 5th floor suite with a nice view, room was functional and well kept, like the furniture and suite layout that make feel the space bigger, plenty of light on both bedroom and living room. Planning to return for more weekend getaways
- 3/5
The check in and check out front desk personnel was super nice. The TV in the left side bedroom (we had a suite) remote did not work and could not be controlled by the phone app, was told no one was there who could help. The microwave and counter tops were FILTHY the sofa smelled like an animal died in it. The pool was full of leaves. One of the dining room chairs had a broken leg and almost fell when sat in.
- 3/5
The check in and check out front desk personnel was super nice. The TV in the left side bedroom (we had a suite) remote did not work and could not be controlled by the phone app, was told no one was there who could help. The microwave and counter tops were FILTHY the sofa smelled like an animal died in it. The pool was full of leaves. One of the dining room chairs had a broken leg and almost fell when sat in.
- 1/5
Did not have my pre-paid room - they overbooked.
- 1/5
Did not have my pre-paid room - they overbooked.
- 5/5
Easy access and very presentable. Nice rooms and reasonable rates
- 5/5
Easy access and very presentable. Nice rooms and reasonable rates
- 1/5
We booked a 2 bedroom suite, had a late flight arriving tired after midnight. The room/hotel is older and could use some updates. The sofa bed was filthy and had stains. There were wasps in the bedroom, which my daughter and mother are severely allergic too. We asked for a room change, but there weren’t any other 2 bedrooms available. We were given a studio king room and a separate room with double beds on the same floor to try to accommodate us. The double beds room was dirty, the bed was not made and there was a McDonalds bag on the counter. The king room was not going to fit our entire family of 5, so we requested to be transferred to a separate property. At this point it is 1am and we’re in the hotel lobby going back and forth with the receptionist, hotels.com, and the manager of the hotel for over 3 hours. The first Hotels.com rep hung up, but the second rep called back at every dropped call and stayed with us through the entire process. We were finally able to transfer over to another hotel, a very nice Courtyard hotel where we requested accommodations for 2 rooms to satisfy the , but the payment information was not provided properly and we had to put a second $400 hold on our card. It was a long night and after a late flight, carrying around a sleepy toddler, we were finally able to get in to bed at the next hotel a little before 5am. We were there for 4 days and 3 nights and the payment situation was not fully resolved by check out.
- 1/5
We booked a 2 bedroom suite, had a late flight arriving tired after midnight. The room/hotel is older and could use some updates. The sofa bed was filthy and had stains. There were wasps in the bedroom, which my daughter and mother are severely allergic too. We asked for a room change, but there weren’t any other 2 bedrooms available. We were given a studio king room and a separate room with double beds on the same floor to try to accommodate us. The double beds room was dirty, the bed was not made and there was a McDonalds bag on the counter. The king room was not going to fit our entire family of 5, so we requested to be transferred to a separate property. At this point it is 1am and we’re in the hotel lobby going back and forth with the receptionist, hotels.com, and the manager of the hotel for over 3 hours. The first Hotels.com rep hung up, but the second rep called back at every dropped call and stayed with us through the entire process. We were finally able to transfer over to another hotel, a very nice Courtyard hotel where we requested accommodations for 2 rooms to satisfy the , but the payment information was not provided properly and we had to put a second $400 hold on our card. It was a long night and after a late flight, carrying around a sleepy toddler, we were finally able to get in to bed at the next hotel a little before 5am. We were there for 4 days and 3 nights and the payment situation was not fully resolved by check out.
- 5/5
This is a lovely property just off I35 (unfortunately there is a lot of road construction right now, what can you do?). This is my second stay here and I love the rooms, it's like having your own tiny apartment. It is sometimes difficult to find a pet friendly hotel but every room here will accommodate pets.
- 5/5
This is a lovely property just off I35 (unfortunately there is a lot of road construction right now, what can you do?). This is my second stay here and I love the rooms, it's like having your own tiny apartment. It is sometimes difficult to find a pet friendly hotel but every room here will accommodate pets.
- 2/5
On table in living room . The in bathroom . It was pretty dissatisfying .
- 2/5
On table in living room . The in bathroom . It was pretty dissatisfying .
- 4/5
Was a nice friendly staff and comfortable room w plenty of space. Breakfast was nice.
- 4/5
Was a nice friendly staff and comfortable room w plenty of space. Breakfast was nice.
- 5/5
The staff was great! Breakfast was delicious and everything was so clean and well kept. They are spending money on the things people care about and they were so nice!
- 5/5
Staff was very friendly and great to work with. Rooms were clean. Very nice stay.
- 5/5
Great place! Thanks Marriott!
- 2/5
About every 30-45 minutes someone would knock on our door and run. It happened late at night and early in the morning. It was very frustrating because only one staff member was there and no security on site. Also no cameras so it kept happening. Would not recommend if trying to have a relaxing weekend.
- 5/5
Staffing was excellent and friendly very helpful and professional and polite 👍 😀 Only bad thing...hallway and elevator smelled a little a little pepe .🙆♀️❤ I would definitely stay there again ! It was great !
- 5/5
Very good hotel for a business trip in that area.
- 5/5
I thought the property was clean and well maintained. Enjoyed my stay at this location.
- 4/5
Staff very friendly and helpful
- 1/5
Well unfortunately the rolling black out has hit the hotel horribly and they're not prepared with any resources. There are a lot of things that don't work in the rooms but your price is the same through out your stay.
- 2/5
I was put in a room that was significantly noisy by the freeway and I wasn’t able to sleep very well. They didn’t seem to be many people that night, so, I can only assume placing me there was deliberate. It was frankly disappointing to be treated that way. I often frequent Marriott when I travel. I hope I don’t have to make different plans.
- 2/5
Bath tub broken coffee machine broken room stinky
- 5/5
Very clean and staff was very helpful and accommodating. Will definitely return.
- 3/5
We lived here for 3 weeks and it was ok. The location was surrounded by trees and in a good spot even though we were by 1-35. The only thing I didn’t like is that people from the front desk were not professional. Because of COVID-19; breakfast is only to take out. Every morning I have to ask for the food, because they don’t replenish the tray as often as it is needed. Another issue is that you have to ask for a bag to take the food out instead of putting them beside the tray. Front desk employees are not wearing any uniform and any badges and could not be identified. Sometimes you can be standing in front of the front desk waiting for someone to come and help you for about 5 minutes or more. The rooms were clean and updated.