Quality Inn & Suites Fort Worth - Fossil Creek
About Quality Inn & Suites Fort Worth - Fossil Creek
Located in Fort Worth, within 8.9 miles of Fort Worth Convention Center and 11 miles of Dickies Arena, Quality Inn & Suites Fort Worth - Fossil Creek has accommodations with a shared lounge and free WiFi throughout the property as well as free private parking for guests who drive. The property is around 13 miles from Texas Motor Speedway, 21 miles from AT&T Stadium and 22 miles from Globe Life Park in Arlington. The hotel has an outdoor swimming pool, hot tub and a 24-hour front desk. A continental breakfast is available at the hotel. Six Flags Over Texas is 23 miles from Quality Inn & Suites Fort Worth - Fossil Creek, while Zero Gravity Amusement Park is 29 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel has a convenient location with numerous restaurants and bars nearby, and the staff is generally kind and accommodating. However, cleanliness is a major concern, with multiple guests reporting dirty sheets, towels, and rooms. Additionally, some guests have experienced issues with noise and unaddressed complaints.
- Convenient location with nearby restaurants and bars
- Kind and accommodating staff
- Cleanliness issues, including dirty sheets, towels, and rooms
- Noise issues and unaddressed complaints
- 5/5
Awesome stay super helpful for the business trip we had!!
- 4/5
Nice
- 3/5
Pleasant
- 2.5/5
The breakfast was Ok compared to most hotels offering continental breakfast… The front desk male staff (morning shift) has absolutely little to zero customer service. Poor communication skills.
- 4/5
Very good
- 0.5/5
Smelt horrible, the room was dirty. They old me I would get a refund for not staying in the room and kept my money. It was filthy
- 1/5
Absolutely nothing!!! Besides the location close to where I needed to be The atmosphere is not worth the price!! Bathroom was dirty hair in tub could tell tissue was stuffed back in box instead of being taken out comforter discolored an thin like a curtain !! An the food i couldn't even get to with the uncleaness I seen an roach in elevator I usually choose these hotels an this by far wrost one
- 2/5
The internet did not work “due to rainy conditions outside” Although signage throughout the hotel indicated that breakfast was offered for a longer period (half hour longer) ; it was not.
- 5/5
Great Location, walking distance to restaurants and nightlife
- 2/5
Staff is rude with the exception of Ms. Renee, she was the only one willing to accommodate me and my partner when inconvenienced.
- 2/5
Staff not friendly.
- 3/5
Clean room, cold a/c, comfortable bed, great location. Good place for the price.
- 2/5
The Front desk Staff is Horrible, the breakfast was no good enough, pool was close, Vending Machine products are expensive and the Marihuana Smell was all over the Hall. They need to do better with Smoking Rooms. They need to do some restrictions.
- 5/5
Exceptional
- 3/5
It’s difficult to get them to do anything helpful. Asking for housekeeping is gated by the location of the maid in the hall. If your door has been passed, they can’t go “backwards” so you have to appeal to the manager. Wake up call request was unsuccessful. I could literally feel that when I called and asked for it, that it would not be honored. Thanks goodness my phone alarm worked. Bed was decent, not “good” but ok. The A/C worked well, which was the brightest spot in this dim experience. I hope this is helpful. I tried to call the front desk to report these issues, but there was no answer and I could not reach anybody. I think this place might be family owned, and either they are really new and not great at hospitality, or perhaps they just don’t care. I think it’s both actually.
- 5/5
Walking distance to several food and beverage establishments Beds were slightly uncomfortable
- 5/5
Everything was great
- 4/5
No easy way to get to sign in desk once parked in rear of hotel. Front parking was full
- 3/5
There wasn’t many breakfast options but it was good and in our room the shower knob wasn’t working and it looked like it was going to fall off.
- 1/5
Didn’t try it
- 4/5
Pool was closed and I really wanted to swim other than that it was good for the price
- 3/5
I have stains on my bed sheet and comforter. Went downstairs and told them, the front desk guy told me there is no room service at this time so he can only give me new bed sheet and I can change it myself. The next day, no offer of switching rooms. I would not stay there ever again.
- 2/5
The housekeeper and the lady who originally checked us in we're very polite and helpful though
- 3.5/5
Breakfast was okay....not many options
- 3.5/5
Breakfast was okay....not many options
- 1/5
The guy the was trying to check me in was very very rude and unprofessional and I had to get my money back and go somewhere else
- 3/5
The overall stay was good just had a problem with the internet so I couldn’t really enjoy the tv or my phone.
- 1/5
Hi
- 5/5
Wonderful
- 5/5
It was a change from Motel 6. More Quieter and more relaxed environment Th room's were much bigger. Breakfast is good but No Syrup FOR THE WAFFLE'S ✌️✌️✌️✌️✌️
- 5/5
Quiet ac!!!
- 3/5
Lobby smelled of hospital cleaning solution. Hot tub was not working. And late night movement could be heard from floor above.
- 4/5
Finally an economy room that didn't have a bad odor.
- 2/5
The room wasn’t available when it was suppose to be we were made to wait two hours after then checked in only to stand in the hallway because the maids wouldn’t allow us in our rooms. They also charged me 150 dollar deposit above and beyond a rooms that had already been paid for online. The rooms were dirty we had to clean the tubs to sue them ask for clean blankets for the beds. And the pool was closed off and we couldn’t use it the excuse was they didn’t have a full staff so they couldn’t clean or allow folks to use extra towels to be in the pool. That also made rude comments about how I should have paid more for my rooms and there’s no way the price was correct. If you don’t want people booking through other sites maybe don’t post your property. Over all it was a disappointment.
- 5/5
Great stay
- 3/5
Although clean, the room was poorly maintained. The sink and toilet paper holder were falling away from the wall. The toilet was cracked. The handheld shower holder was broken. Noise was a huge problem at all hours. We could hear conversations and alarms from neighboring rooms. Guests walking in the room above sounded like tap dancing.
- 1/5
My husband and I stayed at this establishment for the first time and have never stayed in such a horrible place. When you enter the hotel it smells, then we get in the elevator and smells like marijuana, and the floors smell just as bad. The property is old and falling apart inside. Our room did smell clean and was presentable until we noticed our comforter had stains and pen marks all over it. The bathroom towels had stains and shower head was rusted. We went to breakfast first morning and nobody was tending to cleaning area up or refilling food. The dining hall smelled and dirty. We didn’t end up eating breakfast at all there. I am a travel agent so it is part of my job to review these establishments and I won’t be referring anyone here or going back myself.
- 4/5
Staff was not as friendly as I'm used to. Not rude, just not friendly.
- 2/5
Smoking room same floor with non smoking? The whole floor smells weed. Elevator doesn't work some time
- 4/5
The man who works front desk is very polite, friendly. I enjoy staying at this hotel.
- 2/5
The elevator was not working and they put us on the second level. We then tried to use the vending machine which also wasn’t working. Lastly, the restroom toilet was not too clean & the TV was not working. Will not be staying here again!
- 5/5
Yes
- 5/5
A/C worked great all the room amenities were excellent/ I wish the beds were a bit softer other than that all is good I have stayed here many times always rested well and appreciated
- 4/5
Better toiletries and coffee in room would be nice
- 4/5
Clean room
- 4/5
Clean room
- 4.5/5
Hotel personnel are friendly and helpful. Rooms are always clean and well kept.
- 4/5
Good experience
- 4/5
Good experience
- 5/5
Everything was clean and smelled nice. Breakfast was good. Beds were comfy!
- 5/5
Everything was clean and smelled nice. Breakfast was good. Beds were comfy!
- 5/5
Super clean!!
- 5/5
Super clean!!
- 5/5
Room was clean and staff was super friendly
- 5/5
Room was clean and staff was super friendly
- 5/5
Great as always! Be back tonight
- 5/5
Great as always! Be back tonight
- 5/5
It was a great stay. Convenient because the people we were visiting was close by.
- 5/5
It was a great stay. Convenient because the people we were visiting was close by.
- 3/5
Staff did not look at us when we greeted them. Rooms dirty. Old coffee grounds in pot, cheetos crumbs on the heating unit. Furnishings cheap.
- 3/5
Staff did not look at us when we greeted them. Rooms dirty. Old coffee grounds in pot, cheetos crumbs on the heating unit. Furnishings cheap.
- 5/5
Room was clean and heater worked perfect for this winter storm. Made it nice and comfy for my stay. Do recommend
- 5/5
Room was clean and heater worked perfect for this winter storm. Made it nice and comfy for my stay. Do recommend
- 3.5/5
It was good
- 5/5
Nice rooms, very clean!
- 5/5
Nice rooms, very clean!
- 2.5/5
Close to our family. We got stuck in a handicap room which had no counter space around sink in bathroom and it was on the first floor with kids running in the room above us.
- 3/5
The receptionist was wonderful. She is very nice and helpful. Walking to my room I was a little nervous because the hallways smell and everything was run down. But the actual room was very clean and modern. Walls are thin so you can hear a lot but it was not very loud. Breakfast was just ok. Good budget option if you are traveling on I-35.
- 3/5
The receptionist was wonderful. She is very nice and helpful. Walking to my room I was a little nervous because the hallways smell and everything was run down. But the actual room was very clean and modern. Walls are thin so you can hear a lot but it was not very loud. Breakfast was just ok. Good budget option if you are traveling on I-35.
- 1/5
I would not recommend this hotel or stay here again. Check-in not very accommodating, key system not working. Check out morning received multiple knocks before 10 check out was @11
- 1/5
I would not recommend this hotel or stay here again. Check-in not very accommodating, key system not working. Check out morning received multiple knocks before 10 check out was @11
- 5/5
Breakfast was good, they stayed on top of keeping coffee nd towels in the room.
- 5/5
Breakfast was good, they stayed on top of keeping coffee nd towels in the room.
- 3.5/5
Good
- 4/5
Is good place to stay and sleep nice
- 4/5
Is good place to stay and sleep nice
- 2/5
AC was making weird noise after every 30 mins, hence sleep getting disturbed. Bath sower was horrible, was hitting like bullate, no setting to change. Soap was smelling like engine oil
- 2/5
AC was making weird noise after every 30 mins, hence sleep getting disturbed. Bath sower was horrible, was hitting like bullate, no setting to change. Soap was smelling like engine oil
- 5/5
Nothing
- 5/5
Very nice hotel
- 5/5
Very nice hotel
- 1/5
Never checked in ended up getting incarcerated
- 1/5
Never checked in ended up getting incarcerated
- 2/5
My spouce is disabled..making the trip was hard enough..
- 2/5
My spouce is disabled..making the trip was hard enough..
- 5/5
It was very nice I dont think theres anything we didnt like
- 5/5
I dont think theres anything we didnt like
- 3/5
Other than that the rooms were clean but please get a difference place to set up the coffee supplies apart from inside the restrooms
- 3/5
Other than that the rooms were clean but please get a difference place to set up the coffee supplies apart from inside the restrooms
- 4/5
Cleanliness of the hotel
- 4/5
Cleanliness of the hotel
- 3/5
Mornings were a bit on edge by the next frontdesk help, very strick. Was calling out out no running, and saying no food in the rooms, if so why have a microwave & refrigerator in the room. How our guest to order food when hungry. Was not very accommodating. Breakfast was good. The restroom door was not able to lock,the door handle was off from the door insert. Our towel were removed but was not restocked, was not very kind. We just finished out out stay, we were ready to head out. Thank you Expedia for help with the reservations, we did have fun for our event. Thank you.
- 3/5
Mornings were a bit on edge by the next frontdesk help, very strick. Was calling out out no running, and saying no food in the rooms, if so why have a microwave & refrigerator in the room. How our guest to order food when hungry. Was not very accommodating. Breakfast was good. The restroom door was not able to lock,the door handle was off from the door insert. Our towel were removed but was not restocked, was not very kind. We just finished out out stay, we were ready to head out. Thank you Expedia for help with the reservations, we did have fun for our event. Thank you.
- 3.5/5
Good
- 3/5
The experience was ok for a one night stay.
- 3/5
The experience was ok for a one night stay.
- 4/5
Clean room
- 4/5
Clean room
- 5/5
It was a phenomenal stay for me.
- 0.5/5
Bad has Cockroaches everywere and bed bugs
- 0.5/5
Nothing at all Bad has Cockroaches everywere and bed bugs
- 5/5
It was a phenomenal stay for me.
- 5/5
Awesome
- 5/5
Awesome
- 5/5
Very clean, updated, and large room for an excellent price. Hot breakfast included.
- 5/5
Very clean, updated, and large room for an excellent price. Hot breakfast included.
- 0.5/5
Bad
- 2/5
You could tell the bathroom was not properly cleaned. The shower walls were not wiped down at all, the shower curtain had stains. The bedding had a cigarette burn hole. We have stayed at this hotel before and didnt have this problem.
- 2/5
You could tell the bathroom was not properly cleaned. The shower walls were not wiped down at all, the shower curtain had stains. The bedding had a cigarette burn hole. We have stayed at this hotel before and didnt have this problem.
- 5/5
We stay here ever time we visit always Great
- 5/5
We stay here ever time we visit always Great
- 5/5
Clean room, good staff, eggs and sausage were herendous.
- 5/5
Clean room, good staff, eggs and sausage were herendous.
- 5/5
Clean, updated room. Great for price.
- 5/5
Clean, updated room. Great for price.
- 0.5/5
They kicked me out for smoking in a smoking room ?
- 4/5
Great staff, good room.
- 4/5
Great staff, good room.
- 5/5
Lovely experience!
- 5/5
Lovely experience!
- 4/5
Ample room. Just what we needed
- 4/5
Ample room. Just what we needed
- 1/5
These people use a $100 deposit, that they are are forthcoming about when booking online, to steal people's money and not render any services or refunds in return. I paid for my room for two nights and the first night that I had paid for I had to sleep in my car because I couldn't come up with the surprise $100 deposit to put on my $50 hotel room
- 1/5
These people use a $100 deposit, that they are are forthcoming about when booking online, to steal people's money and not render any services or refunds in return. I paid for my room for two nights and the first night that I had paid for I had to sleep in my car because I couldn't come up with the surprise $100 deposit to put on my $50 hotel room
- 5/5
One of the best in Fort Worth
- 1/5
No
- 1/5
No
- 4/5
v d ch g u
- 4/5
v d ch g u
- 1/5
You can hear absolutely everything in the hotel inside your room, they have a very dirty breakfast area, they didn’t inform us the pool was closed and every single door besides the front door is out of order, we watched a contractor open the door for two tweakers and just let them walk in, and the day of checkout be prepared for knocks on your door WAY before checkout to “make sure” you’re going to check out.
- 1/5
You can hear absolutely everything in the hotel inside your room, they have a very dirty breakfast area, they didn’t inform us the pool was closed and every single door besides the front door is out of order, we watched a contractor open the door for two tweakers and just let them walk in, and the day of checkout be prepared for knocks on your door WAY before checkout to “make sure” you’re going to check out.
- 4/5
The pool was closed one day. Other than that the hotel was good and located in a great area.
- 4/5
The pool was closed one day. Other than that the hotel was good and located in a great area.
- 5/5
The facility smelled like marijuana and there is a lot of traffic from the surrounding bars which is hectic at night
- 5/5
The facility smelled like marijuana and there is a lot of traffic from the surrounding bars which is hectic at night
- 5/5
The room was excellent. However the hallways and elevator reeked of cigarette. Also a few of our towels were a bit dirty :/ i believe it was around 5am-6am there was commotion outside. People were being extremely loud. Yelling and what not. Very hard to sleep. Please review the policy with people who check in. Other than that it was great!
- 5/5
The room was excellent. However the hallways and elevator reeked of cigarette. Also a few of our towels were a bit dirty :/ i believe it was around 5am-6am there was commotion outside. People were being extremely loud. Yelling and what not. Very hard to sleep. Please review the policy with people who check in. Other than that it was great!
- 5/5
Walking distance to several restaurants and bars. So cheap for how clean and comfortable it was. There was a decent complimentary breakfast buffet too. The pillows were too thin. I brought my own, but my husband complained
- 3/5
The bed was uncomfortable
- 4/5
Quick check in. Clean room. Limited breakfast items. I had a downstairs room, and it was noisy from outside parking area and hallway noise.
- 4/5
Quick check in. Clean room. Limited breakfast items. I had a downstairs room, and it was noisy from outside parking area and hallway noise.
- 3/5
There where kids above us and the ran all night until midnight, then they started back up at 7am. Told the front desk and the man act like he didn’t care.
- 3/5
There where kids above us and the ran all night until midnight, then they started back up at 7am. Told the front desk and the man act like he didn’t care.
- 5/5
Room has everything one needs for a few days stay. Coffee pot, microwave and small fridge in the room.
- 5/5
Room has everything one needs for a few days stay. Coffee pot, microwave and small fridge in the room.
- 2.5/5
The bed and the room was comfortable. None of the side doors worked you had to walk all the way around to the front entrance. There was people playing really loud music till bout 1:00 in the morning in the parking lot literally in front of the office. And they tax i believe $17.00. Never again !
- 3/5
Location was convenient During breakfast we asked if they could refill the juice, only water was coming out. Staff was rude when asked.
- 0.5/5
Location Staff was rude and unpleasant. Toilet did not work, no one came to check. No clean towels.
- 5/5
Bueno
- 5/5
Bueno
- 5/5
People hitting my truck and beer cans around my truck
- 0.5/5
Not much to choose from being only 15 minutes after it was available. Room was hot when I walked in. No ashtray had to go down and get one. Microwave did not work. Coffee maker did not work spit out water from the back all over the bathroom counter and floor. When asked about them at the front desk. Said "Sorry" maybe have one tomorrow. Pillows smelt like sweat . Door to my room was cleaned with something sticky. I ended up leaving early and, while checking out the front desk worker hesitated to give me his name after I asked. Pretty disappointed about the whole situation.
- 5/5
Quite @ clean
- 5/5
Quite @ clean
- 3.5/5
They make sausage and scrambled eggs with their breakfast. Two thumbs up.
- 5/5
I loves it , nice we joyed our stay
- 5/5
I loves it , nice we joyed our stay
- 5/5
Very clean. Love it
- 5/5
Very clean. Love it
- 5/5
Clean rooms close to everything the cleaning staff is quite , no loud talking , or blaring music , good breakfast, overall professional staff who appreciates your stay / business great pricing
- 5/5
Clean rooms close to everything the cleaning staff is quite , no loud talking , or blaring music , good breakfast, overall professional staff who appreciates your stay / business great pricing
- 5/5
Great
- 5/5
Great
- 5/5
Family friend
- 5/5
Family friend
- 2/5
Stained towels, stained bedsheets, and found a cockroach in the bathroom. Too expensive for what it is.
- 2/5
Stained towels, stained bedsheets, and found a cockroach in the bathroom. Too expensive for what it is.
- 3/5
Buffet was terrible… even they are not checking the food and not even refilling the food … no hygienic … scrambled eggs look like too dry .. hashbrown looks like burned ..
- 3/5
Buffet was terrible… even they are not checking the food and not even refilling the food … no hygienic … scrambled eggs look like too dry .. hashbrown looks like burned ..
- 2/5
So, I booked my stay when I got there the person at the front was at the desk on his phone for a good 5 minutes before he realized I was there. Then there was a deposit that I had to pay which caught me off guard. Then the room they gave me smelled like fresh pee. I went back downstairs and the guy was argumentative like he didn’t believe me so he came in the room and he was like I don’t smell it. I repeat it. Yes the room does smell like pee. I was like is it possible I can get another room at first he didn’t want to, but I was like I’m sorry I’m not gonna stay in here. It smells like pee and he was like the housekeeper had left for the day, but on the website housekeeping is always on site so he was very rude. I don’t recommend and it took a lot for me to get the other room
- 2/5
So, I booked my stay when I got there the person at the front was at the desk on his phone for a good 5 minutes before he realized I was there. Then there was a deposit that I had to pay which caught me off guard. Then the room they gave me smelled like fresh pee. I went back downstairs and the guy was argumentative like he didn’t believe me so he came in the room and he was like I don’t smell it. I repeat it. Yes the room does smell like pee. I was like is it possible I can get another room at first he didn’t want to, but I was like I’m sorry I’m not gonna stay in here. It smells like pee and he was like the housekeeper had left for the day, but on the website housekeeping is always on site so he was very rude. I don’t recommend and it took a lot for me to get the other room
- 5/5
- 5/5
- 5/5
Clean, but can be more cleaner.
- 5/5
Clean, but can be more cleaner.
- 5/5
Very quite very clean and good breakfast the employees are friendly and work well as a team
- 5/5
Very quite very clean and good breakfast the employees are friendly and work well as a team
- 2/5
I found 2 bees in the room! Close to the window. I killed one but couldn't find other bee. Its somewhere in the room so I am not comfortable to stay in the room knowing there's bee. So I decide to leave and return card key and will not be stay here thanks
- 2/5
I found 2 bees in the room! Close to the window. I killed one but couldn't find other bee. Its somewhere in the room so I am not comfortable to stay in the room knowing there's bee. So I decide to leave and return card key and will not be stay here thanks
- 5/5
Great value. The hotel is clean, well maintained and easy to get to. Staff are helpful. Room was clean and bed was comfy.
- 5/5
Great value. The hotel is clean, well maintained and easy to get to. Staff are helpful. Room was clean and bed was comfy.
- 3/5
Stayed at the hotel twice in one week. I personally checked in the first time no big deal. Had my husband check in the second time and he was demanded to pay a $100 security deposit. Seemed kinda sus to me. Guy at the desk was extremely rude to him then threated to make the deposit $250 of he didnt just pay it and check in.
- 3/5
Stayed at the hotel twice in one week. I personally checked in the first time no big deal. Had my husband check in the second time and he was demanded to pay a $100 security deposit. Seemed kinda sus to me. Guy at the desk was extremely rude to him then threated to make the deposit $250 of he didnt just pay it and check in.
- 5/5
everything was great, checkin, room, breakfast
- 5/5
everything was great, checkin, room, breakfast
- 3/5
It was ok. Nothing special
- 3/5
It was ok. Nothing special
- 1/5
Place was dirty all the sheets and pillow cases were stained even the bath towels. Toilet looked really old couldn’t tell if it was clean or not stains were on the sides of toilet fridge had crumbs inside you could tell it hadn’t been washed remote control was sticky…… air conditioning leeked water.
- 1/5
Place was dirty all the sheets and pillow cases were stained even the bath towels. Toilet looked really old couldn’t tell if it was clean or not stains were on the sides of toilet fridge had crumbs inside you could tell it hadn’t been washed remote control was sticky…… air conditioning leeked water.
- 5/5
Quiet, clean, friendly service
- 5/5
Quiet, clean, friendly service
- 5/5
Great value. Overall good quality and service!
- 5/5
Great value. Overall good quality and service!
- 4/5
The room was fine, but the bathroom was dirty and the shower floor was not clean properly. They had smoking rooms too close to the non-smoking rooms so it smelled like smoke everywhere.
- 4/5
The room was fine, but the bathroom was dirty and the shower floor was not clean properly. They had smoking rooms too close to the non-smoking rooms so it smelled like smoke everywhere.
- 3/5
Room seemed clean, with no odor. TV and hair dryer did not work, bedcovers were stained and dirty, coffee pot and ice stored in the bathroom?!?
- 3/5
Room seemed clean, with no odor. TV and hair dryer did not work, bedcovers were stained and dirty, coffee pot and ice stored in the bathroom?!?
- 5/5
Great place, except pool was closed
- 5/5
Great place, except pool was closed
- 5/5
Great place clean
- 5/5
Great place clean
- 5/5
Spent a week there visiting family. Enjoyed every minute. Restaurants within walking distance. Shopping within driving distance. Very well maintained.
- 5/5
Spent a week there visiting family. Enjoyed every minute. Restaurants within walking distance. Shopping within driving distance. Very well maintained.
- 4/5
Cool they still have smoking rooms and free breakfast. Was clean
- 4/5
Cool they still have smoking rooms and free breakfast. Was clean
- 4/5
👌
- 4/5
👌
- 3/5
the beds were very comfortable. however, my bed cover was severly stained and ripped up. And there were hairs all over the bathroom.
- 3/5
the beds were very comfortable. however, my bed cover was severly stained and ripped up. And there were hairs all over the bathroom.
- 4/5
Hotel details say the desk closes at midnight. I called and the receptionist said she would be there. We got thereat 1:30am and she was pleasant and fast.
- 4/5
Hotel details say the desk closes at midnight. I called and the receptionist said she would be there. We got thereat 1:30am and she was pleasant and fast.
- 5/5
Great
- 5/5
Great
- 2/5
It was very loud starting around 6 AM. The shower curtain would not stay closed. The blinds did not block out the light so once the sun came up it was very bright. My biggest complaint is my key card wouldn’t open the outside door to the building when I got back to the hotel about 3 AM. I had to walk around the building to go through the front doors. I didn’t feel safe doing that.
- 3/5
Did not watch TV afternoon and evening of check-in. Next morning TV was not able to change channels. They ended up getting it reprogrammed to where it worked properly. That same morning, cleanup staff knocked on our door to see about cleaning. I told them everything was OK except we needed clean towels. They said we would have them after 1 o’clock. Got back to the hotel room at 1:30… No clean towels. Asked front desk about clean towels and they said cleaning ladies had already left. Had to really be assertive and carry back the dirty towels myself in order to get clean towels. Really bad service there.
- 2/5
The room itself was good. The bedding and towels were horrible! They stains and holes. The pull out had no bedding and we had to ask for it and given minimal. No restroom downstairs. It was locked and we had to ask to be unlocked and they didn’t want to. Asked for more towels one night and was told no.
- 3/5
The property was in a convenient location with restaurants nearby. However, although the hotel was listed as non smoking, the pot smoke and cigarette smoke was very apparent when walking by several rooms.
- 2/5
When we went to our room, i went immediately to the restroom because i want to pee coz im pregnant. When i open the toilet bowl there’s a pee and i took a picture of it. Then i went to the front desk to report it. Then, they just ignored us.
- 5/5
I am comfortable in that hotel.
- 2/5
The breakfast was absolutely horrible. I also tried to book this room with Choice.com loyalty program and it showed sold out but was available on Hotels.com.
- 5/5
All good!
- 2/5
Smelled terrible
- 4/5
We had a very nice stay other than the pool area was closed due to a severe thunderstorm earlier in the day. Breakfast option were pretty good other than the scrambled eggs were cold and the sausage was either almost burnt or not fully cooked. Great restaurant options within walking distance. 6 different choices of food styles in a 2 block distance.
- 3/5
When you walked in the hotel it reeked of marijuana.
- 1/5
Cold water was not able to take shower awful smell in the room stained sheets n towels on top bad customer service totally dismissed any complain I had n did not correct problem
- 5/5
The staff at this location were very polite and accommodating.
- 1/5
The sheets on the beds were dirty. We called them to bring more. Noboby came and brought more. I had to go to Walmart and buy myself some clean sheets and pillow cases. I will never stay here again! 😡😡😡
- 5/5
Good
- 2/5
Couldn’t turn bath into shower in room 311
- 4/5
There was a towel hanging in the restroom that had toothpaste on it, and the floors had not been swept when we checked in. I've stayed here twice and both times the smell of marijuana was overwhelming in the lobby and hallways.
- 5/5
👍
- 3/5
They advertised pool bud was close, thin walls you can hear everything from next rooms, squiring floor below and above.
- 3/5
The staff was friendly and helpful. But the rooms where not that clean and the night club 100 yards away doesn't help trying to sleep Friday ti Sunday. Other then that, it was fine.
- 5/5
It was quiet and safe
- 5/5
Clean, comfortable room, no complaints. Front-desk staff was friendly and check-in process was efficient, which was greatly appreciated as we arrived a bit late. Breakfast was average, a decent selection of hot and cold items.
- 5/5
I liked all the positive vibe when you arrive your greeted promptly at the desk all is in order no searching for your reservations rooms are clean no issues quite place , beds comfortable as well cable / WiFi all good
- 5/5
I noticed how professional your treated when you arrive , the place is very clean , breakfast is great lots of choices plenty of food
- 5/5
Awesome place very professional clean quite area restaurants are walking distances great area
- 5/5
Very clean and professional this place is dedicated to customer service and making your stay a great experience.
- 5/5
Very good
- 3/5
The hotel is conveniently located within walking distance of dining options and sports bars. However, noise from the nearby highway and adjacent rooms can be heard often.
- 5/5
The property overall was great, however the hot water for showers could stand to be better the hot water was tepid at best.
- 5/5
Very clean & quite
- 5/5
The property is nice and the concierge was very helpful.
- 5/5
Nice area
- 3/5
You get what you pay for. Decent stay, hair dryer did not work
- 5/5
Great place clean good location affordable as well comfortable beds
- 5/5
Great place to stay
- 5/5
It’s all very clean great place to stay
- 3/5
average
- 5/5
Easy access to all restaurants and roadways
- 1/5
It was infested with cockroaches
- 2/5
Old and dirty
- 5/5
All the above
- 5/5
All the above
- 1/5
Didn't stay
- 5/5
Exceeded expectations
- 2/5
Hi, where is my refund for Dec. 6th? I don’t see a confirmation on a refund that we spoke on the phone about??? Please contact me about this issue. Thank you.
- 2/5
The property smells OLD!! It has a dingy look, and they have the NERVE to charge $100 per day incidental fees. Nothing in the hotel looks over $65. The card key wouldn't work. Thwy switch cards 3 times and then gave up and swithed the rooms. You have to put some thing in your car making me feel like i was in an unsafe area. Never wver again
- 5/5
Every thing
- 5/5
All good parking safety clean
- 5/5
Clean rooms hot showers
- 4/5
Good location
- 5/5
I liked everything the hotel offers great location professional staff clean rooms and property
- 3/5
Overall it was a good stay, however, Expedia failed to send the reservation to the actual hotel. Thankfully they had rooms available but had they been sold out we would have been out of luck! The manager said this has happened before. Expedia needs to get their stuff together and actually send the booking to the hotel.
- 2/5
The man behind the desk was very rude when we got there, but everyone afterwards were very polite. The television wasn’t working in our room and there wasn’t a maintenance man on site to fix it. Overall very poor experience.
- 1/5
Arrived closer to 11pm after booking 1 month in advance. Hotel did not have record of my reservation. Front desk lady was not helpful. Lobby smelled strongly of cheap cleaning products.
- 2/5
When I get there they said there wasn’t a reservation under my name, after like 20 minutes they finally gave me the room. The bathroom was dirty the ac too, the microwave and the mattress cover as well.
- 5/5
Professional, clean , good breakfast
- 4/5
No comments
- 5/5
The staff was excellent!!!! The ONLY complaint is the bathroom could use some work!
- 5/5
Gentlemen at the counter always kind and professional!
- 2/5
Great cheap stay, just too loud for me, lots of partying going on there..
- 4/5
Dining options
- 1/5
- 4/5
- 4/5
Convent location the entertainment and restaurants
- 5/5
Always clean room pleasant atmosphere and professional courtesy/ service , great parking walking distance to restaurants