Days Inn & Suites by Wyndham Fort Myers Near JetBlue Park

Great clesn

Gteat

There was an automated teller for check in. It was terrible. Only two towels for the three of us.

Breakfast prep staff. beds comfortable reasonable rates pretty clean. there are some minor things that I noticed but I won't even mention them and the review because this is the best hotel I've ever stayed in and I can expect it to be extremely perfect each time I stay because there are different staff members or housekeeping Crews. I HATE the way we check in! So impersonal... no"human"interaction. PLEASE change that and allow a real person to be at the front desk. We need more humans. This check out robot is too loud....too cold... and the guy on the robot does not like his job. There were 2 different guys. One was great, the check IN guy, and one was not, the check OUT guy. Also the air was not on our was up too high in the room so it was stuffy. Thanks so much. God bless.

Good

Ok

Superb

El mejor waffler de desayuno

Everything is always nice, clean and fresh. I really appreciate a nice comfy, clean room after traveling. Everything was to my likeing.

Very good

Clean quiet and affordable

Checl-in and Chevk-out automated.

Everything was very clean, good location. It was just a short stay but very pleasant.

Excelent

No breakfast, no water, no customer service. Thé service was horrible.

Nice clean place.

Bad

I checked in early- and I wasn’t a fan of the front desk being a computer screen with some person from who knows where. When I got to my room at 11am I noticed the door didn’t lock from the inside. I messaged the text thing that said respond if there is a problem. And I then texted repeatedly with no answer about the fact my door didn’t lock from the inside. After repeated texts and then going to the desk the man in the screen said he would send someone out to help. When the maintenance man arrived hours later I was told oh yeah the rooms don’t lock from the inside?! What? What do you mean the doors don’t lock from the inside? So then at 8pm I had to gather all my things and they moved me to an old gross room for the night.

The room I stayed in had bed bugs I thought it was mosquitoes bite but every night that i woke up I had bite marks and its in a straight pattern would not recommend this hotel to any one I had a horrible time.

Huge suite , amazing value for momey Automated check in and out

Staff was nice. Location was nice. Water coming from the ceiling, changed rooms and bugs were all in the room. Changed again and it wasn't horrible.

Check in is all automated no one at front desk. Prefer someone at front dessk for information.

Our bedroom had spiders and vacuumed was being passed at 6am noisy

The room was exceptional for the price we paid. Very clean and comfortable. There is a pool at the other side of the hotel we were unaware of because we didn't see it when we arrived. Very pleased with our stay. Breakfast was minimal but sufficient for what we desired. We will be returning to this property when we return.

Quiet and comfortable

Quiet and comfortable

Exceptional

No problems at all

Everything No problems at all

Good

Breakfast was good. Rooms were up to par

Breakfast was good. Rooms were up to par

I was very impressed with the service. I had a young man who helped me get my keys through the Kiosk. He also helped me for returning the keys. He was very helpful and pleasant. A woman made my husband's waffles at breakfast and brought it to our table. She too was pleasant. Not enough coffee pods.

The staff were super friendly. The lobby was very clean and always smelled like fresh coffee. Super easy check in and check out. Close to airport. Beds were a little hard.

The staff were super friendly. The lobby was very clean and always smelled like fresh coffee. Super easy check in and check out. Close to airport. Beds were a little hard.

Great everything was great I love it the person who help was amazing

Cold breakfast

I liked everything and thought everything was as advertised.

I liked everything and thought everything was as advertised.

Sparkly clean. Attentive and kindly staff. Breakfast is cold.

The property was really nice. My room had a humidifier as well as the ac unit, which was appreciated. It was an interesting choice for the check-in process to be with a remote agent at a kiosk, with an associate standing next to the kiosk to tell people to wait in line instesd of also checking them in. The breakfast was tasty.

Very good

Very poor

The hotel was very clean and well maintained Nothing I can think of

Staff was friendly & the cleanliness

Clean, roomy and nice people Bad air conditioning, very noisy. Bad breakfast.

Staff was friendly & the cleanliness

Clean, roomy and nice people Bad air conditioning, very noisy. Bad breakfast.

Todo esta muy bien y el personal muy buen trato

This property was clean and amenities were great

Great stay. Comfortable and clean.

The breakfast menu is the basic and always the same, cereals, milk, orange juice, apple juice, coffee, boiled eggs, pastries, yogurt, apple, waffles and breads. What make it special it’s not the food it’s the staff and Marie is a amazing person and wonderful employee who cares for the people with kindness and compassion she treats and cares for everyone.

It was ok maybe more choices It took almost 45 min to be refunded back my 100$ as I waited Im the lobby

It was ok maybe more choices It took almost 45 min to be refunded back my 100$ as I waited Im the lobby

Every thing was good

Very good

I requested the service, they just removed the garbage,didn't change the bed sheets.

The check-in process was horrible! After booking online, I called the hotel to let them know I would be arriving late. (Just after midnight). The man, who answered, assured me they were staffed 24 hours a day. Upon arrival to the hotel, I was greeted, in the lobby, by check-in kiosks. A man, spoke to me through a TV monitor, which was glitchy and lost audio and video connection often. The process was grueling and slow to say the least.

The check-in process was horrible! After booking online, I called the hotel to let them know I would be arriving late. (Just after midnight). The man, who answered, assured me they were staffed 24 hours a day. Upon arrival to the hotel, I was greeted, in the lobby, by check-in kiosks. A man, spoke to me through a TV monitor, which was glitchy and lost audio and video connection often. The process was grueling and slow to say the least.

You have to be 21 You have to be 21

The room was clean I requested the service, they just removed the garbage,didn't change the bed sheets.

Exceptional

Cheap cheap cheap. Nothing worth eating.

Pillows were hard

Not many options Could not understand the guy on video at check in, was very frustrating

Not many options Could not understand the guy on video at check in, was very frustrating

The AI check in desk Pillows were hard

Exceptional

Location, customer service of breakfast area host. More options for Breakfast, peanut butter available, lemon & honey for the tea, ham, French toasts and fruits.

More options for Breakfast, peanut butter available, lemon & honey for the tea, ham, French toasts and fruits.

It was clean and comfortable but the ac was making squealing noises at night and the check in kiosk was a disaster. Got a great price but it’s definitely no frills.

The staff was very friendly. The breakfast was good and it was clean.

Clean room

Very good

Clean, quiet and great location

Clean, quiet and great location

Exceptional

Didn't like extra $15.70 tacked on, nor did I like payment was $84.29 but was charged $84.30.

Didn't like extra $15.70 tacked on, nor did I like payment was $84.29 but was charged $84.30.

No front desk attendant, my key cards would work off and on so we had to replace them like 3 times, breakfast had no hot food which was fine for me not for my husband.

Good

Bad

We really enjoyed our stay at the hotel.

very clean, nice and pretty hotel!

I enjoyed my stay at this hotel. Everybody was helpful in answering any questions I had. Breakfast area was clean and well stocked. Employee in the breakfast area was friendly. The check-in and check out process went very smoothly using the kiosk. There was a human available if I ran into any issues with the kiosk.

Some warm food would have been nice for breakfast. Parking seemed fine, room was nice with a spotless, great shower. Everything was nice and clean.

Great breakfast. Very clean.

This is my go to when I stay in town to visit my son at FGCU. Thank you for always being a wonderful place to stay.

All good

Location and cleanliness Air conditioner and dehumidifier were VERY loud so I could not sleep well. Toilet did not flush. Check in and out with a kiosk was impersonal and we could not understand t and a word he said in the morning. It would not let us check out early and airport people likely have to leave early.

Don’t like that there is no one at the desk

Don’t like that there is no one at the desk

Location and cleanliness Air conditioner and dehumidifier were VERY loud so I could not sleep well. Toilet did not flush. Check in and out with a kiosk was impersonal and we could not understand t and a word he said in the morning. It would not let us check out early and airport people likely have to leave early.

Excelente todo, muy limpio

Price Location

Location

Très bon accueil, une belle piscine avec prêt de serviettes et un excellent petit déjeuner

The TV stations were limited and only a few news stations, could not watch any shows or movies at night. Thankfully I brought my laptop and was able to stream some shows. Though the hotel is conveniently located near the airport, no restaurants (other than cracker-barrel) were within walking distance. Probably would not stay at this hotel again for me, might be good economical choice for a family.

We were working in the area and needed a reasonably priced hotel for one night. This hotel definitely exceeded my expectations. Check in was quick and easy using the kiosk. Hotel staff was available to assist with questions. The hotel was beautiful, rooms were clean and very quiet. There was lots of parking available. The hotel is located within walking distance to cracker barrel, CVS with a Race Trac and Mobil gas stations close by as well. We didn't try the breakfast because we were in a rush at check out. We will definitely be staying again.

The electronic chck in with a bas internet connexion was just awful

Superb

Noise with the laundry machine Room service didn’t do the bed Pool cold No umbrella no towel

Clean and neat. Good stay !

Was disappointed in the very limited items for breakfast.

Soooo.... this was my first check in at a hotel done by computer, no humans in sight... only the face on the computer, I found it very odd and cold. We only stayed one night, but we didn't see a single staff person. The location is very convenient to the Fort Meyer airport, and there are several restaurants with in a short driving distance. It was not a terrible experience, but wouldn't stay again.

One of the rooms had stains on the bed sheets and a leaking humidifier.

Clean room

It wasn’t anything fancy but it was clean and the pool was nice

Nothing

Clean room and easy to access.

Staff was very helpful and friendly

Clean room and excellent location

Pool outside sitting area Beds were not comfortable

Clean

That they only gave 2 towels 1 wash cloth and a hand towel.

Clean room

Clean room and competitive prices

The property was fine, it was the lack of help. Our fire alarm was chirping at 10;30 pm and we called for help. They said they would send someone and never did. Automated check in is not fun and hard to understand the foreign accents. Breakfast ok, no hot eggs or meat. I do not like the trying to be all automated aspect of this hotel.

Decent place. Reasonable rates. Staff and manager were nice to deal with

Rooms clean and smell good

Room was spacious Air conditioning was great Easy check in w computer Could not bring food up To the Room

Fantastic location, beautiful and clean rooms, full accommodations..pretty much everything! Not a huge fan of the virtual front desk clerk design.

Stay was great. Not having someone at the front desk at check in and throuout the stay was odd but it worked

Front desk Staff can be more respecful and helpful

It was my first time using "kiosk check-in" with the desk attendant being in another country. This was smooth and efficient. It is a bummer b/c that attendant is likely making much less money than an in-person attendant would make here in the US, but that's part of how the price was so reasonable for the room. I like the fact that the room has no carpeting. Much easier to clean and less chance of bugs or contamination from carpets. The breakfast was ok and exactly what you would expect for a room at this price. I was OK with it.

Quick and easy check in.Very clean hotel with large rooms and located in a great location. Would definitely stay there again I liked everything about my stay

A good price for a medium grade hotel, The room lighting was terrible, the furniture was cheap and uncomfortable. The refrigerator had no freezer

Everything

First time using a virtual check in, was a bit different but easy. Room was excellent, lots of options for breakfast. Pool was great however no towels, ended up having to get towels ourselves from front desk.

Had virtual check in agent not real person. Also room was near lobby and noisy in am otherwise fine

The staff were unfriendly and showed no willingness to assist. The service experience was disappointing and below expectations.

Nice place

The automated check in was weird, but the hotel was nice and the staff were friendly and helpful. It was also very clean and a great price.

The WiFi was slow, unstable, and mostly unusable. We were unable to enjoy the pool; other residents were smoking marijuana. We requested that the staff move them off the property to smoke, and the staff did nothing.

Very clean! Very spacious rooms! Breakfast was great with staff on hand ready to help very good experience!

Not applicable

Very clean place and very attentive staff although no front desk person but an AI person.

Clean room

VERY HAPPY with this hotel. VERY CLEAN ROOMS. ONLY thing out of the ordinary was checking in without a human you had to check in on a kiosk with I assume was a human on the screen, but the hotel was very nice very happy with it

Everyone was nice and the rooms were clean. Breakfast was OK with waffles and a cold selection, but for the price it was well worth it.

In fitness area equipment didn't work. There was NO EMPLOYEE behind the front desk to help during whole stay. EVERYTHING WAS DONE VIRTUALLY. Cleaning staff did a poor job--no wash clothes one day, Pool wasn't clean. A roll of carpet was left laying outside by the front door for at least the whole week that we stayed there.

Check in was a pain. I prefer human staff not a computer that not even work properly

Did not like that there was no one at front desk, just a kiosk to check in and out.

Very clean hotel

this place is amazing

Great stay. Clean rooms.

Very nice for the price!!

Breakfast was ok

Parking was very good. I didn’t have time to eat

It was odd not having a personal front desk receptionist to check you in. The front desk receptionist was in a remote location. Although he was pleasant during the check in process. I’d have concerns regarding safety. As a woman traveling alone, I’d have concerns. The front desk person is the first to trouble shoot for any potential problem. There is no one to police the lobby if any unwanted guest decides to come into the building and do harm.

Good

Good

The air is polluted and the air conditioner is noisy.

Also, why pay to have staff present if all they are going to do is have you check in on a digital screen with a different staff member on a webcam? Don't get me wrong, it is a good thing physical staff exist. I would hope that a physical person is there at all times in the event security is needed. With 24/7 lobby access to the building, digital staff don't guarantee safety.

I wasted 45 minutes trying to watch tv. No simple directions in the room, no live person to ask questions of.

Be aware no front desk clerk, traffic is bad all-around this area due to construction

The pool was "heated" yet felt cold. There is a tv on the second level in the community type area -- I wanted to put on the ballgame. I asked one staff member who said the tv was too technical. I said I could easily get it to work. She deferred me to her boss who rudely told me, "I could watch the game in my room." Disappointing. It is a nice sitting area which is being underutilized. The only recommendation about breakfast is to offer some hot items as other local hotels offer eggs and sausage or bacon. This is strictly continental breakfast. The room was extremely comfortable - the bed/mattress was clean and comfy. The shower was awesome - hot with plenty of pressure and had the body wash, and shampoo readily available. We would definitely stay here again. Just a few minor items I called out.

I have stayed here before and had just as wonderful experience. Molly is the most amazing breakfast attendent. She was there 10 years ago as well when i stayed. Lovely!

All areas are cleanned freq

Extremely clean property Great value great location

Terrible Experience!! Attempted to check in late due to airline TSA chaos and other downstream issues and hotel had already decided to cancel my multi night stay “per policy”. They refused to work with me, told me their hands were tied because I booked through Hotels.com. When I contacted Hotels.com they also told me their hands were tied because hotel has to make the call. Complete runaround from both parties and ZERO help to resolve the issue, however they were very happy to pocket my prepaid stay of hundreds of dollars but when I needed customer service, there was none to be found and both lazily hid behind their “policies”. What a complete sham. Neither party even attempted to help. So time to move on from Hotels.com and Days Inn. Ironically I have been a loyal customer for 10+ years but that wasn’t considered either. A completely disgraceful experience all around.

Clean room

Great location, breakfast was mostly sweets.

I stayed here because I was seeing a game at Fenway South. Great location that is close to the ballpark. Clean hotel with nice pool and easy parking. Room was spacious and clean. My only complaint is that there is no one at the front desk. You check in with a kiosk and there is no front desk staff. I had questions I wanted answered and there was no one to talk to in person. Overall, still a good experience and would stay again.

The staff attending breakfast was awesome. The staff cleaning rooms, I interacted with in the hallway, were very friendly. There is not a person at the front desk, there is a monitor with a dude on it welcoming guests to the hotel and doing “check in “. I had to talk to him again when my door would not open and he sent “a member of his staff” to change the battery after a new key didn’t work either. He was actively working on the door when we left. He was good. Before getting to the hotel I received 7 messages saying my reservation is confirmed. Two more after checking out. These were from the hotel itself. So just a few weird things, but comfy bed and room.

The manager was very helpful in helping me to connect with Lyft. The only problem was that there was very little to eat from the vending machine s, and there was no shuttle to the airport.

Very interesting check in process with a kiosk. Efficient and easy to use. Clean rooms, great showers

The only was the Breakfast area was poor, in the room the curtain It couldn't be opened and closed and the pool it was dirty.

Everything was great. Close to the Hertz Arena.

Would stay again

Coffee machine did not work and early breakfast was not set up. Need someone at the receiving desk!

Better breakfast.

The place was wonderful and clean I enjoyed my stay there and will be back soon.

Staff was very friendly and helpful

Breakfast selection could improve. Too many carbs

Check in was through a computer, nobody at front desk when needed assistance with vending machine. Up to use the bathroom in middle of the night and saw roach crawl across the floor.

Great

I was without Internet for the majority of my stay. When I talked with staff I was told my room was the only room without the Internet. I do not feel that I was taken seriously. Eventually they brought in someone else who had to change the service for all of the floors. I then had a extremely slow and Internet service. I believe I should get a partial refund for this inconvenience. Thank you.

We thoroughly enjoyed the pool, thank you. Very clean and comfortable. The breakfast was poor.

There was no staff at the front desk. When you walked in there was a computer screen and a man came up on video. He clearly didnt check us in 100% correctly because i got a call on my phone at 3am asking when we were checking in when we were already in the room trying to sleep. Then at 4am, house keeping barged in our room! But i was charged for the room. Maybe they need real workers at the hotel not on zoom.

Clean

No staff to check in was kiosk. Also key didnt work when we got to room so had to go tobkiosk again. We like real people customer service

Were asked to use kiosk to check in and out, which definitely took longer if done so by a staff. No sure if it’s good for guest experience. Otherwise, a nice stay for us

Our room was great except there was a ceiling fan with no apparent control. Staff was

did not utilize either

The have replaced humans with a kiosks for check in. The elevator doesn’t sound promising to get you to the next floor maybe they should take all that money they’re saving on people’s salary and put it into the hotel. There is no lotion in the rooms. The AC has trouble keeping the room at temperature.

Room wasn't good the bed was uncomfortable I had 2 bad nights

Check in was very disappointing. Person on a screen? Boo. I won’t book with Wyndham if this is the direction you’re headed. The pool was ice cold. It’s February and should be heated. The towels for the pool had to be hunted down and were very small. The rooms were clean, but the breakfast was bland and disappointing. I truly expected more for $195 per night.

Our room had a/c and dehumidifier. It caused me to have allergic reaction as I'm allergic to dust and mold. Not sure which system was the culprit, but there was mold somewhere in the air. Also, walls thin and room next door kept tv on very loud untilb2 am. Breakfast was nice

Rooms were fine; however the self check in and the check out were not user friendly. I was told that because I had to check out early, no receipt would be provided on site. It was a business trip so I was "scolded" at work for not providing a receipt. I don't recommend it for a business trip.

Clean, easy to check in and out

This hotel was lovely. The room & pictures were as described on the site, easy check-in, easy checkout. The one thing I was concerned about and I meant to report it to the staff but I forgot. The elliptical has screws missing on the handles.

No live person at the check in counter. No vending machines anywhere on the property.

Rooms were clean the staff guards stole my pool towels

Great location, clean, great breakfast.

Helpful and friendly staff.

The “free breakfast” was only a waffle maker and cereal. Some muffins but I don’t think that should be listed as free breakfast. There’s no front desk staff- just someone assisting via video. No room service.

They gave a regular room and I have been charged for a room with premium bedding

The room felt neglected when it came to the cleanliness. The restroom smelled like urine and the toilet did not even flush upon getting to the room. Furthermore, we had to use bathrooms outside of the room ……….. very inconvenient

I was very happy and impressed with this Days Inn. Highly recommend!!

room was great , check in was fine but we did have to return to check in kiosk because our door key did not work .

Clean and convenient to I-75.

The hotel itself was great, but there's a man living in the outside bathroom that goes in there and locks the door at night comes out early in the morning with all of his bags to me. That's very strange.

clean room, nice staff

Room was fine. Trouble understanding check in staff

Clean room. Help signing in ok breakfasr

Everything was excellent, wish the breakfast was better that why I rated it good , because the room was fantastic!

Always first rate

All was good. Staff was great. Room was clean. I would stay there again.

Staff extremely courteous.

The room was spacious and accommodating, the front desk staff was helpful, friendly and courteous. The breakfast bar was good and the facilities was clean

Amazing! Very clean. Check in and check out was the only long and bad thing.

Yes. Very nice very clean very convenient. Excellent location for my needs

Terrible.

Our room was large and clean with plenty of seating space. Conveniently located by I-75, but not noisy. The blackout shades provided kept the room dark enough to sleep in a bit. Simple breakfast was provided, waffles, hard boiled eggs, cereal, juice and muffins.

Clean, comfortable room. Very nice staff. Unexpectedly nice breakfast

Everything was fine except for checking in with someone on a kiosk screen. A person at the front desk is always much better than talking to someone on a computer screen. Very impersonal.

Clean room

Room was spotless and the whole hotel. The manager was great. Very helpful

Room was ok. Hectic check in and check out at the kiosk. Miss the human experience actually talking with someone

Only did thing was the front desk was staffed by a remote kiosk. Worked smoothly, just odd. Maybe it's the future?

Clean

Room was terrible and not ready. Quality was not great. We left after a night and booked the rest of our trip at a different hotel.

Room was very good,

Very clean and quiet

Staff was friendly and courteous (basically 1 person). Room was decent, but no phone to contact the front desk (had a couple issues ... the main one being we had trouble locking the deadbolt and then couldn't get it unlocked in the morning!).

The room was very clean and location excellent for RSW.

clean room helpful staff

Room was clean and hotel was better than expected. Would stay again?

Breakfast area. There was no hot water or microwavable bowls or cups for tea, hot chocolate or oatmeal. No one around to ask. They only person there did not speak english.

Nice clean spacious room

AI check-in☹️; coffee not replenished in room ; breakfast not good; breakfast server grumpy and not helpful to people; internet never worked over the 2 nights we were there; room itself was fine

Room was okay but customer service was horrible. When we checked in the front desk guy was on the cell phone talking to someone and just pointing at the check in screen very rude. He kept looking at my child with attitude because my son was carrying his bike in the hotel. There was only 2 towels provided. We are always in this area due to our cycling events and we will never stay there again because of that particular guy.

Yes

The virtual help desk is a very weird and off putting experience, especially when there was an employee standing there the entire time. The machines weren’t properly working, creating a much longer check in experience. The room wasn’t fully clean either. Parking was good.

The staff in the room and breakfast area were very kind and accommodating. Unfortunately, there was someone at the desk only sporadically… otherwise it was on a video screen… and we were unable to contact the front desk from our room, which was very annoying when we had a problem

It's a little disappointing that there's never a front desk person and one night when we needed towels we had to wait several hours just to get them also it was obvious by the smell that the person in the room across from ours was smoking marijuana and of course we had no one we could tell or call. The breakfast was a little disappointing too as it was all just dry goods never any eggs or bacon or pancakes or anything like that

The room itself was great - quiet and comfortable. The internet is HORRIBLE - very slow, dropped frequently, wouldn't work from the bed, and we were told we were in the "best" room for internet. That was the deal-breaker, and only reason we'll never return. Also, there are no human beings working at the front desk - it's a screen where a person is seen and can see you (like Facetime or Zoom). Very bizarre.

the staff greeted my wife and i when we arrived. very nice. the rooms and the entire building was spotless thanks

There was. no staff I saw. I was registered by a spooky AI man on a screen as I walked in.

The room was clean. The bed was nicely made but not particularly comfortable (kind of stiff).

Room was clean. Included breakfast was adequate at best. No front desk staff. You use a video monitor to talk to a remote staffer to check in and get keys. Phones in room did not work. Wifi works, but really, really slow.

Easy. Clean room

Yes

Everything was as decided but WiFi wasn’t working the signal was low

yes. excellent service, clean too.

Excelente. Muy atentos. Check in and out, very fast.

Good room for a fair price in a good location

The breakfast was very basic: it was the same thing every single day. The gym was very basic and bare as well.

Room had a major ant problem. Ask the staff to spray for bugs. The next morning, I could still see ants on the wall near the shower and there was a dead cockroach in the bathroom. Also found a dead cockroach near the table next to AC unit.

The entire night there was a constant knocking noise behind the wall (room 210) sounded like pipes expanding or something of the like. Rough night constantly being woken

The chexk in and chexk out was different as it was via a monitor but still effective. The room was nice as well as clean. The breakfast was ok, some hot options like eggs and a meat or something would have been better but otherwise it was good. The breakfast service was excellent, the lady working was very attentive and even waited for us before cleaning up for the day.

Yes clean rooms

Great

Grest

Good service

Parking lot under construction

Recently renovated, very clean, comfortable bed

Live bug in room, kids playing on elevator, no real breakfast food...only Bread and Flour foods, Terrible check in with AI or something.Won't go to your company facilites again

Friendly staff, fresh breakfast and clean room. Affordable

I had an emergency and I had to checked out a day earlier. The virtual concierge told me that I was not entitled to a refund. The next day I get an email asking to checked out when I did it the day before. I guessed he didn’t do it in the system ti charge me for another day.

The lady that took care of the breakfast was so pleasant and kept it nice and clean

Great little hotel. Rooms and common areas look like they were recently renovated, everything was very clean and the staff was great. Thanks for the excellent stay.

Room was clean and updated and bed was passable. That was the high point. The free WIFI was laughable. Signal could not be received in parts of the room and the speed was a pitiful 7 mps when you could connect. Breakfast was minimal.

No real staff there, had a virtual check in. Felt impersonal. Not a fan.

Video check in. If you’re going to seal coat the parking lot you might want to wait until it dries before people walk on it!! Shoes were coated as were the floors in the room!!

Mostly, though, speaking with someone on a screen from India or somewhere was very off-putting and cold. I would avoid properties with this system in place.

Room was clean. Didn’t see any staff. Don’t like the AI thing.

NA

Nice room, clean and modern; comfortable bed and good amenities (fridge, microwave, iron)

check in is by a zoom type call. Room had an aweful smell, asked to change which they nicely did without a problem, but put us in the next door over. Still had a aweful smell but nothing as strong as prior room. Room was clean. There was no please don't disturb sign, so when we left they came in the room which we didn't want, nor expect as we only stayed 2 nights. But I guess it's fine, they did clean up. It was super close to airport, but not sure I'd stay again, the smell was bad and there were humidifiers in both rooms so it seems as they are covering up mold or something.

Good

Super humid, i hate to imagine how much mold is growing; our room had a dehumidifier that wasnt running because the bucket was full. I emptied it and it filled in less than 16 hrs. No front desk staff just kiosks with bad audio quality and trying to talk to someone in another country.

The rooms are very clean. Nice breakfast and the staff is very friendly. I had stayed there 3 times.

convent and clean

Check in was slow, and very different, but worked out fine. The room had a horrible smell, we had to change rooms. They put us in next room, which we still smelled it, but not as bad. I would have changed again but didn't want to be a pain.(who puts you in a room adjacent when there is a horrible smell). anyhow appreciate the change I guess.

The room was good. The staff was kind of stingy with giving extra towels to account for the people checked in my room. The wifi was horrible

Room was just ok. Not clean enough. Floor was damaged. Breakfast was just ok. Not much to choose from. They got rid of eggs. Sausages and potato hash browns. Lots of construction going on around

The room was spacious, clean and the whole hotel just seemed top notch.

The hotel is using a check in kiosk that requires you to allow them to take your picture. A nice human is there to help ease you along while "they"/ai takes another piece of your soul.

Breakfast didn't have very many protein options. Don't like the self check-in

There was no live agent on site, only a kiosk, and the repeated messages made me feel as though my prepaid room might be sold out from under me. This created unnecessary stress and felt extremely unprofessional. Additionally, housekeeping entered the room despite the Do Not Disturb sign being displayed, and the breakfast was below expectations. The only positive takeaway was that the bed itself was comfortable. Overall, the experience did not meet basic hospitality standards.

5 star to the ladies working. Zero stars to the electronic check in. The zoom call style check in needs to go and be replacd with a real human behind the counter.

Everything was good specially the dining room but the only bad thing was the cockroach found on my bed.

Yes

Location.

Would be nice to have more variety for breakfast such as eggs

I was there on a business trip for two days. I left at 6:30 am and when I returned 12 hrs later, the door to my room was ajar. Someone had entered while I was away and left the door open all day. Anyone could have entered at any time. Someone removed my towels, but did not replace them. I'm sure it was Housekeeping, but I was so stressed out and worried and unable to sleep.

Loved the stay

Very clean, updated, did not like virtual check in and out.

Room clean staff friendly no shampoo and one dispenser was pulled off wall. 2 conditioners on counter.

Room was clean. Great quality for price

Check in not working with virtual agent

Water pressure was weak in shower

Clean room

Checking in and out was smooth and easy

Convenient location. Clean property. Staff nice. Gym is not a gym, has 3 options l

Clean room. Outlets and tv were nice. Beds were comfy. Asked for more towels and got them.

Completely managed remotely, which is kind of weird. Interaction with front desk is through a service managed by Indians in India.

This place is disgustingly. The room I rented for one night had the toilet broken, had poop from previous guest. I spoke with front desk/ghost and they said it would go down, and they were sending someone to clean it. They never did, I had to go to Wawa’s bathroom which was 10 times cleaner! Totally disrespectful, disgusting and 💯 disappointed

My only Takeaway is there was some construction going on and there was banging on the room right next to me.

Very

Maria made everbody feel welcome at the Breakfast she ran.

Room, breakfast, staff, location, and cleanliness was excellent.

EVERYTHING WAS GREAT

I would not stay here again. While I definitely booked on price because it was last minute for a work trip and am not a huge stickler. This was just bad. The check in process is a guy on video telecom. I felt a lack of security not having an actual attendant at the front door. Anyone could walk in at any point. The guy on the screen was clearly just sitting on his phone not staring at the entrance every second, which I don't blame him & would expect a person physically there to do the same. The difference though is its easier for someone to come in entirely undetected while he is on his phone vs on his phone in person. It felt silly, impersonable and cheap. But again this is a cheap hotel so I guess that fits... They are remodeling so some things are new. They have HEAVY fragrance in the lobby and it wafts into the halls and into the rooms. I was able to adjust to the room scent but WOW was the lobby and halls strong. The windows do not even open an inch. I really wanted to air my room out. There was a dehumidifier in the room, I am not sure if this is in every room. It was extremely loud and I turned it off. This was honestly really hard on smell and sound senses between the two. I immediately regretted my decision when I got up to my room. If there had been a person actually at the front desk I would have gone down stairs and asked to cancel my reservation. The water for the shower was warmish, not hot. Breakfast fell flat not offering eggs, bacon or sausage.

Bizarre check-in with no human being at the lobby desk!! The guy behind the screen struggled to give us keys that worked. Never going back

Exceptional hotel facility by Dayss Inn and Wyndham! By far, especially for the pricepoint, this was the best hotel experience I've shared with my family in quite some time. From the nice, very clean exterior of the building tp the walking inside to the lobby to our rooms, everything was exceptionally clean, well designed, and very, very comfortable! The area was very quiet. Far enough from the heavy traffic, but close enough to grest restaurants, eateries, and shopping centers. For us, it was only about 8 minutes from the Hertz Arena for our daughter's hockey tournament. Last, but not least, service and dtaff were exceptional from the moment we checked in to the time we left. We will definitely be back and will definitely HIGHLY recommend to our family and friends.

The staff was amazing, but Marie in the breakfast area truly stood out. She has been at this location for 23 years, and it shows, her warmth and hospitality made our stay even more special. Be sure to stop and see her! The location is also perfect, with easy access to food, restaurants, and many other amenities. We would absolutely stay here again.

Total neglect of staff.. I stayed the total of 6 days and never received house cleaning, I asked 5 times for new towels and sheets and received 2 times. No WiFi service they only in my room, asked to switch rooms and was met with rude attitude claiming I’m lying about my needs to change room I will be contact hR

Ice cold shower no hot water

No WiFi in my room.

It was not what I expected

Very clean and good service

The hotel was very clean and organized. It exceeded my expectations. The breakfast was very good, however I missed having more savory items, like scrambled eggs, bacon, and cheese. I believe those make a big difference in a breakfast.

Great

We walked into the hotel expecting to speak to someone at the front desk to check in, so we wait and wait and then we realize they don’t have a front desk staff member, they have a kiosk to do a virtual check in, you had to scan your picture id on the copier then look into the camera then I had to insert cash to pay for my deposit like a atm machine and it spit us out our cards…we get to our room and I decide I want to take a nice hot bubble bath after travelling on day and we have no hot water, we contact the number on the paper and he said he would have someone come to check it out. We wait and wait it’s finally midnight so we go to bed. We went to check water to relax after flying all day

Good

Cleaniness was great

The walls are thin and you hear everything that happens in the rooms around you. The check-in is done virtually on a screen. They can’t even be bothered to have a human being greet you when you get there.

Everything was excellent, just for my taste they must include scrambled eggs at breakfast. Otherwise excellent

Our 1-night stay was perfect

The property is very clean and the room was newly renovated and very fresh. The front desk check-in was really strange because there was nobody there and check-in was done via a video kiosk at the front desk with a virtual check-in clerk. I was a little concerned about security of the building as there were never any staff in the lobby, front desk or anywhere on the main floor at any time that I was walking through. No phones in the room to reach hotel staff should you have a question or concern.

The room was perfect.

Nice and beautiful place to stay

One of best values we’ve had in a long time and in a modern well designed hotel.

Great hotel for the money.

All good

It’s really nice but by the time my family go there is construction near to my room , make we can’t sleep and have to wake up 7:00 in the morning 👎

Great hotel! Super clean and the staff were really friendly. Highly recommend!

Staff had a machine with a camera at the reception watching you and listening to what you say and an employee can talk back to what you said without your knowledge that you’re being spied on!!!!

Make sure you do the online check in. This way you can just check right in without any worries

Super clean

The room was clean and decent. The breakfast staff were the best.

Breakfast was awesome. The staff was fantastic. Room & facilities were A+++++

All good no complaints.

I not receive service in the room

Very clean room and entire property.

Hôtel super

I would stay here again!

The check was virtual. Although no one at the desk there was usually other staff on grounds including in the evenings. Facilities are adequate. Had a decent night's sleep. We stayed for 8 days. The only thing hot for breakfast was the waffles. There was cold cereal, hard boiled eggs, variety of danishes, fruit, and assorted juice and there beverages available to name a few. Staff was friendly but there was a language barrier at times. Any issues we had were handled promptly. We would stay again.

Yes, everything was excellent.

Rooms are beautiful

Very clean, good breakfast

Yes

You get what you pay for here! Limitied breakfast and they shut the breakfast down to early. Even 30 min prior to actual posted hours.

Clean room, noise free

The hotel is clean, very well kept and the limited available staff is qualified and courteous. Just wish they had a person in the front desk and not a box for remote contact with somebody in India.

All was perfect. The only problem I have is that there’s nobody manning the front desk. Which means there is no security in the middle of the night.

Awesome room, just what I needed after a late flight.

It's a machine

Good

Nop warm egg, no bagel , too poor

No hot water at 8:30am

I was a little bit surprised to check in via virtual. I wasn’t ready for these updates. I felt I need it to Talk directly with a live personal.

Cleanliness

.

They need to have a better breakfast.

I was an amazing stay quiet and clean very easy chicken unfortunate because I’m originally from Florida. They wanted to charge an additional hundred on top of the original deposit other than that no complaints.

Marie was a sweetheart. She took care of breakfast but so much more. She was willing to help with whatever and so kind and friendly. The front desk was mostly virtual but Marie was always available it seemed

Very Clean

.

Clean and close to airport. Didn’t feel secure with no one at the front desk… kiosk is very easy to use, but nothing better than a live person sitting at the door.

I did not use the laundry room because I just stayed one night. The room was excellent very large clean and not a typical room I would've expected for the price. I expected a smaller room than God. The staff was friendly and courteous, but I was not fond of the kiosk at the front desk, I would preferred to speak to a person personally not checking in and checking out through a TV screen with the person setting in the other room it would've been easily for them to have stepped out and spoke face-to-face.

Very nice and clean room

Perfect for one night

We only stayed one night, but the hotel was clean and well appointed with a relaxing pool area and friendly staff.

Great

why cant that person be at front desk instead of hiding somewhere

Very clean & modern! Love it! Will stay again!

Great location and very nice staff.

Annoying virtual check-in and checkout. No staff behind counter have to talk to a monitor. Not very personal of an experience don’t want to talk too A remote person.

Only issue was the weird kiosk to check in. It’s just weird

Breakfast was lacking - although it was there. Waffle maker and standard store bought muffins and cereal. Convenient location to Hertz arena.

Wonderful stay as usual.

Parking and laundry were good

The hotel is in good condition for an overnight stay. The rooms were clean, however, the breakfast was so poor. The only variety was waffles with honey, yogurt, and bread with butter. I recommend adding more variety, as for the price, the breakfast should be acceptable.

It was a nice clean room at a great price!

Staff was great

The computerized check-in feels out of touch. Unpersonable.

So your check in is virtual on a kiosk… just odd. And I miss the personableness. Our room was clean and updated. Shower pressure was pretty low. Breakfast was fine.

Breakfast limited, staff not available for check in or check out, rooms could be better equipped and updated

Poolside was great... Everything was perfect thank you

Large rooms, well appointed. Busy area but right on the I75. Checkout is done via video link. No staff at front desk. Takes a little getting used to. Breakfast is the usual Florida buffet.

The only complaint that I had was that there really needed to be a person available to help with questions, concerns, towels, etc. The Kiosk cannot help with those type things. Great location! Will definitely stay here again!!

The only thing we didn't like was the automated check in

Close to the airport

Good.

Very pleasant and clean

Beautiful property. Very Tech handy! Very Clean!! Would definitely stay again!

Breakfast terrible, completely unetable.

Very clean and liked this hotel. The only thing is that the internet is bad, it always shows disconnected.

Slept great thanks

First the reservation for two queen beds when I checked in, he gave me smaller beds so I had to bring my family downstairs and then by the time we checked in was after midnight the front desk did not offer anything other than saying, sorry which is acceptable but during my stay, I found a cockroach coming from behind the fridge, those water in the bottom of the fridge The vent in the bathroom was almost falling, and I have a piece of paper that holding it in place so after my experience with the front desk during the check-in, I didn’t bother to say anything to anybody. Oh, I also found some stain on the bed cover.

Staff is not present ,everything is virtual .

This was our 2nd stay and counting

The TV in the room was not working. I called to get it fuxed. This facility has noone at thr front desk. When you check in you do so by using a kiosk and a person on a screen. The TV never got fixed and their remidy was to have me change rooms ar 8pm at night. I had to catch a flught at 4am. I just went to sleep.

Good

All good

Good coffee in the morning

Excellent

The check-in takes a while ( no agent or representative) through a screen. Other than that is okay, we stayed one night.

The hotel runs out by itself

Otherwise the building and the room are clean. The bed is comfortable and the bathroom is nicely decorated and modern.

Looks like recently updated and remodeled or new...very clean

Quiet

Remote kiosk checkin

breakfast

Staff and place good

Nice building an quality

It was very peaceful

Very clean, quiet, nice rooms.

Nice, convenient place!

Check in and out is done on a kiosk not with a Live Person. The person showed up on the kiosk. My first time with this kiosk thing. The Air conditioner in other lobby was very warm! I would guess temperature was set at 80 degrees. But my room was cool and comfortable. Very skimpy Breakfast. I will stay there again.

Could have better complementary breakfast but overall it was a great experience

When I arrived at the property I was greeted by a virtual kiosk and the gentleman asked me to pay for the upcharge. Rooms were advertised on google for less than I was paying. When I refused to pay the up charge he said he was cancelling my reservation. This is not the level of service I would expect from a Wyndham Property

Great staff

I liked everything, good work

.

Everything was perfect

Days Inn surprised me!! Great rooms, very clean!

Excellent

Lodging was great, breakfast choices not so good.

Very clean, affordable and quiet

Clean and presentable

I like the fact that the staff was friendly, and ready to help in any way possible. The room was fine and quiet.

Everything was great including the breakfast

Nice little hotel near the airport. Very convenient.

Very good condition

I didn’t like it at all…..

Pool should have been cleaner. Add some protein to the breakfast not just carbs.

Overall amazing

I ran out of my AirPods in the room and they agreed to call me and they didn't call me. I also went to reception because the air conditioning had a noise that did not allow us to sleep and they never sent someone to check.

Everything was very good. I recommend it

This property is amazing. The rooms are fairly large and have several ammeneties on the property. For the price point, I would highly recommend this property. You will NOT find better in the area, trust me. I will continue to stay here unless they double thier room rates.

Seamless check in and checkout. Amazing staff!

Nice clean place. Places close to eat. Only downfall, it’s hard to understand person using the kiosk. There is not a person at front desk

The property was beautiful

Good experience.. clean and good service

Excellent

There were no staff at reception, only computers. Our check-in took very long because there was only one computer working, and a guest in front of us was paying in cash (small bills), she had to insert bill by bill, it took forever. Breakfast was very poor too.

It was strange to check in by computer and not able to find staff to open my room right away. First room was smelling like chemicals, and the staff could not understand english to change the room, so i went back to front desk computer to let him know about the first room. Everything else is wonderful.

It was a good 2 night stay.

Nice

3 night stay.. first night was good. Second day room began to smell like cigarette smoke (I don't smoke), later in the evening the lightning hit so hard that the fire alarms were going off and it went off for about an hour before they shut off. And the morning of my checkout there was a (live) roach on the bathroom floor. That was first I had seen my entire stay and I assume it came from the drain in the floor but I was very grossed out to the point I had to empty all of my bags and repack to ensure I had no unwanted passengers coming home with me. Also, if you want an actual human person checking you in, this is not the place. They have a computer screen with a live agent to help you check in, I personally didn't care for it. Especially since I was traveling alone (young female) and the volume on the computer was very loud and when he asked how many guests in the room, he repeated very loudly that I was alone. I didn't appreciate that. And because of that interaction, I went out and bought an extra security device to secure the door

Very nice hotel , room was big and beautiful everything was great but the AC. That AC was so loud making all kinds of noise , I was in room 230, if it wasn’t for that AC everything would of been perfect

Was amazing, cleaned and comfortable

Hotel is lovely and very close to airport and gas stations if you've rented a car. The rooms are clean and renovated and the pool was great. I would definitely stay here again every time I travel out of RSW.

Rude staff cold shower hot ac do not stay here!!!

Very clean,staff helpful

Clean. Easy check in. Good breakfast.

Nice pool area

It was way more then we expected definitely out did our expectations would recommend it to family and friends

I liked the cleanliness and the staff was very friendly. What I didn’t like is the fact the WiFi connection sucks, couldn’t really watch any good shows or movie because of the remote, there’s no YouTube or Netflix connected to the tv. It would be more enjoyable if we’re able to watch YouTube or Netflix. Another thing is breakfast. There were t many options to eat. Just waffles and apples, muffins. No boiled eggs or scrambled eggs.

Close to airport, clean, nice room, very nice bed and bathroom

Was an extremely nice stay/room. Very spacious & beautiful. Will stay again if returning.

Very clean/ updated rooms. One weird thing is the check in/out process. You have to talk to someone over a computer which takes longer and is awkward vs having someone at the desk

A I check in terrible. Pay a front desk clerk

Very clean and well stocked room. Would rather have an associate on site rather than a kiosk.

I didnt like that the microwave didnt work had to get another and my keys didnt work until a new battery was replaced. Staff was accomadating to getting the issues fixed. I would stay again if traveling in the area.

We love this Hotel

They got a kiosk to check in which blew my mind lol probably took 2 minutes tops and we love the room!

Everything was good.

Always a pleasure to visit and stay here. Feels like home away from home

Excellent cost benefit! Very comfortable bed, spacious room and very good shower.

Very hard to understand voice through the machine. I wear hearing aids and voices did not sound right.

It was very convenient to get to the airport.

Very close to everything

unsafe room door locking (no dead bolt) no alarm/radio, no wake up call available and no emergency room diagram for emergency egress.

Great place to stay at. Right off highway and lots of various options around area.

Very convenient located and all areas very neat

Staff was friendly and room clean

I contacted the hotel in prior to my arrival to make sure once I got there (11pm) everything was set to go and they told me it was , when I arrived they told me my room had yet to be ready and they made me pay again when I had asked them about deposits and they were very unclear as to the holds on my cards , whatever we paid we get the keys go up to our room and the keys didn’t work go back and get another set and the second set still didn’t work we had to have a worker come and open the door for us I would say overall my experience was horrible the hotel it’s self was in good condition.

We had to use a kiosk to check in. Guy behind the desk wouldn't talk just told us to use the kiosk. Was it AI? Who knows to me that is not customer service seemed kind of creepy

Just what we wanted after a long travel day! Comfortable beds!

I wasn't fond of the video check in. It seems so impersonal. The person that was there did a great job, but I would rather see them in person.