Hampton Inn & Suites Fort Mill
About Hampton Inn & Suites Fort Mill
Hampton Inn and Suites Fort Mill, SC offers accommodations in Fort Mill. Free WiFi and a 24-hour convenience store are provided. A free, daily hot breakfast can be enjoyed. Rooms include a flat-screen TV and radio. A microwave, small refrigerator, and tea and coffee-making facilities are provided. A fitness center and an outdoor pool with a patio are available at this Fort Mill SC Hampton Inn and Suites. Carowinds Amusement Park is 5 mi from Hampton Inn and Suites Fort Mill, SC, while the shops and restaurants of Baxter Village are 3150 feet' walk. Charlotte Douglas Airport is 12 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, friendly staff, and good breakfast, but expressing dissatisfaction with issues such as non-working amenities, noise, and uncomfortable beds. Some guests also had problems with billing and check-in/check-out processes.
- Cleanliness
- Friendly staff
- Non-working amenities
- Noise
- 4/5
Breakfast
- 5/5
Great stay, and awesome breakfast!!
- 5/5
This property is conveniently located right off Highway 77. It’s always clean and the staff is wonderful.
- 4/5
This is a no fuss hotel. Clean, safe, convenient but in a shopping plaza. The pool area and pool needed a little clean up but the back patio and grill area was very comfortable. Great breakfast.
- 5/5
No Problems
- 4.5/5
Superb
- 3/5
We were given a room that had not been cleaned......had fast food bags, dirty towels, unmade bed, etc. Breakfast options were very limited and not very good.
- 5/5
Clean!
- 5/5
Excellent, excellent, excelent!!!
- 5/5
Excellent, excellent, excelent!!!
- 5/5
Location and value That I couldn't stay longer :)
- 5/5
That I couldn't stay longer :)
- 4/5
Very good
- 5/5
Yes
- 5/5
Exceptional
- 4/5
Very good
- 3/5
Average hotel. A little ran down and sad. Not the worse
- 1/5
Location Courteous staff Decent breakfast Hotel was filled with chaos and unsupervised, out of control teens running around, playing chase and adults loud and boisterous in the common areas There was a sign requiring supervision totally ignored by adults and hotel staff The presence of the sign (never seen before in any property) indicates problems before
- 1/5
Location Courteous staff Decent breakfast Hotel was filled with chaos and unsupervised, out of control teens running around, playing chase and adults loud and boisterous in the common areas There was a sign requiring supervision totally ignored by adults and hotel staff The presence of the sign (never seen before in any property) indicates problems before
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Nina at the front desk, I think that's her name, was so sweet and helpful and just a ray of sunshine. I am so so thankful for her and her kindness.
- 4.5/5
Superb
- 5/5
Exceptional
- 3/5
There was some mold in the bathroom, and the carpet in our room was wet when we arrived. This made the initial experience less comfortable than expected.
- 5/5
Great staff. Clean room.
- 4.5/5
Overnight stay. Excellent choice
- 4.5/5
Overall cleanliness, comfortable bed, great location, and a fantastic breakfast. Chick-fil-A is on the same block. The only thing we didn't like was that the TV was on the right side of the bed.
- 4.5/5
Overnight stay. Excellent choice
- 4.5/5
Overall cleanliness, comfortable bed, great location, and a fantastic breakfast. Chick-fil-A is on the same block. The only thing we didn't like was that the TV was on the right side of the bed.
- 5/5
Safe area. Breakfast was great with fresh fruit!
- 5/5
Location, friendly staff, nice outdoor space for sitting and walking I thought there could have been more lighting
- 5/5
Location, friendly staff, nice outdoor space for sitting and walking I thought there could have been more lighting
- 5/5
Excellent breakfast! Comfy beds! Very clean.
- 5/5
Very safe area Always clean and neat
- 5/5
So many wonderful options for breakfast. Had an issue with no hot water and the staff quickly moved me to another room without any hassle.
- 5/5
Yes all wasgood
- 3/5
Room changed without notice after I selected in app. Front desk staff doesn’t acknowledge guests as they come in. Shear Curtains in room ripped and blackout curtains would not open all the way for natural light.
- 5/5
Both were great everything was great Every thing
- 5/5
Both were great everything was great Every thing
- 5/5
clean room, breakfast great and staff was friendly.
- 5/5
All the staff was exceptionally friendly and helpful. The front desk staff recommended nearby restaurants. The gentleman, who worked in the breakfast area suggested good sights to visit. And the cleaning staff were polite and seemed genuinely happy to be working there.
- 4/5
Rooms and dining area looking a bit shabby
- 5/5
Room was clean and spacious
- 5/5
Room was exceptionally clean. We will definitely stay here again!
- 5/5
Room was exceptionally clean. We will definitely stay here again!
- 5/5
Decent stay
- 5/5
Decent stay
- 5/5
It was good
- 5/5
It was good
- 5/5
Exceptional
- 5/5
Great location, great variety of restaurants near by, superb customer service and clean facility.
- 5/5
Great location, great variety of restaurants near by, superb customer service and clean facility.
- 4/5
Very good
- 2.5/5
It was good and clean The pillows on the bed are terrible need full-size pillows
- 5/5
Very clean, convenient, not too big, quiet, comfortable. The hot part (meat, eggs, potatoes) of the breakfast wasn’t the best. The rest was good!
- 4.5/5
Location was good. Food was good. Have stayed here before and didn't hesitate to stay here again.
- 5/5
Yes
- 5/5
Yes
- 4/5
Friendly, efficient staff. Above average breakfast. Good location. One drawback was that the furnishings are a little worse for wear.
- 4/5
Friendly, efficient staff. Above average breakfast. Good location. One drawback was that the furnishings are a little worse for wear.
- 5/5
Husband said the breakfast was awesome!
- 5/5
Very clean
- 5/5
Very clean
- 5/5
- 5/5
- 4/5
Clean room, quick check in
- 4/5
Clean room, quick check in
- 5/5
Had lots of options for breakfast compared to other hotels
- 5/5
Had lots of options for breakfast compared to other hotels
- 5/5
Clean and quiet room with comfortable beds. Great breakfast. The only issue we had was that our remote control would only let us see three tv channels.
- 5/5
Clean and quiet room with comfortable beds. Great breakfast. The only issue we had was that our remote control would only let us see three tv channels.
- 4/5
Find a hair on one of the towels. And the shower did not have enough pressure.
- 4/5
Clean room, staff was great. The best was the breakfast buffet. Best hotel food i have had!
- 4/5
Clean room, staff was great. The best was the breakfast buffet. Best hotel food i have had!
- 5/5
Breakfast was great. Fruit, eggs, bacon, sausage, waffles
- 5/5
Breakfast was great. Fruit, eggs, bacon, sausage, waffles
- 5/5
Great stay!
- 5/5
Great stay!
- 4/5
it was fine.
- 5/5
Room was very spacious and pet, friendly, and breakfast had a variety of hot and cold foods
- 5/5
Room was very spacious and pet, friendly, and breakfast had a variety of hot and cold foods
- 5/5
Clean, quiet Everything was geeat,,maybe a little stronger shower.
- 5/5
Nice
- 5/5
Nice
- 5/5
The man greeting us was so friendly and helpful throughout our stay. Thank you!
- 5/5
The man greeting us was so friendly and helpful throughout our stay. Thank you!
- 5/5
Your staff here is absolutely wonderful! Julissa and Priscilla (unsure of spelling) went above and beyond the typical service. I was here for a work conference and brought my family along, the staff here made the stay easy and comfortable. The location is nice and shopping is convenient. Round of applause for all the staff here - the maintenance, the kitchen and the leadership. I appreciate good service and believe it should be recognized!
- 5/5
Your staff here is absolutely wonderful! Julissa and Priscilla (unsure of spelling) went above and beyond the typical service. I was here for a work conference and brought my family along, the staff here made the stay easy and comfortable. The location is nice and shopping is convenient. Round of applause for all the staff here - the maintenance, the kitchen and the leadership. I appreciate good service and believe it should be recognized!
- 4/5
The breakfast, i thought it could have been better with more options of food. I was a little disappointed. Not sure who suggested this menu
- 4/5
The breakfast, i thought it could have been better with more options of food. I was a little disappointed. Not sure who suggested this menu
- 4/5
Could of used more light fixtures in the room.
- 4/5
Could of used more light fixtures in the room.
- 5/5
I
- 5/5
I
- 5/5
We had an unplanned stay in the area. Could not have worked out better. Very clean and air conditioner worked perfectly
- 5/5
We had an unplanned stay in the area. Could not have worked out better. Very clean and air conditioner worked perfectly
- 5/5
The staff was all l9vely and friendly. Breakfast presentation was beautiful and delicious.
- 5/5
The staff was all l9vely and friendly. Breakfast presentation was beautiful and delicious.
- 5/5
Nice room for the price
- 5/5
Nice room for the price
- 5/5
Nice stop on our way to Florida. Convenient location for food .
- 5/5
Nice stop on our way to Florida. Convenient location for food .
- 4/5
Clean basic accommodation conveniently off the highway
- 4/5
Clean basic accommodation conveniently off the highway
- 5/5
Always like Hamptons
- 5/5
Always like Hamptons
- 5/5
Very nice. Helpful staff. Dog friendly! Tasty breakfast!
- 5/5
Very nice. Helpful staff. Dog friendly! Tasty breakfast!
- 5/5
Great spot!
- 5/5
Great spot!
- 4/5
The negative: Our air conditioner stopped working on our 2nd night and we had to change rooms at 11pm.
- 4/5
The negative: Our air conditioner stopped working on our 2nd night and we had to change rooms at 11pm.
- 3/5
Why I did not give five stars. When animals are allowed on property they need to be controlled. A barking dog on a Saturday morning in the hall for over an hour is not restful. We will not use this facility again. Will read more carefully if dogs are allowed.
- 3/5
Why I did not give five stars. When animals are allowed on property they need to be controlled. A barking dog on a Saturday morning in the hall for over an hour is not restful. We will not use this facility again. Will read more carefully if dogs are allowed.
- 5/5
Front desk attendant was absolutely wonderful. So sweet, welcoming, helpful. Check in was super easy. Great in & out overnight hotel!
- 5/5
Front desk attendant was absolutely wonderful. So sweet, welcoming, helpful. Check in was super easy. Great in & out overnight hotel!
- 5/5
It was nice
- 5/5
It was nice
- 5/5
The room was perfect for our stay
- 5/5
The room was perfect for our stay
- 5/5
Great place to stay in Fort Mill, SC and such friendly staff!
- 5/5
Great place to stay in Fort Mill, SC and such friendly staff!
- 5/5
Made a last-minute reservation for a conference nearby and found a good deal here. Very nice day.
- 5/5
Made a last-minute reservation for a conference nearby and found a good deal here. Very nice day.
- 5/5
Staff was friendly during check in and check in was done in a timely manner. They also offered online check in with the app.
- 5/5
Staff was friendly during check in and check in was done in a timely manner. They also offered online check in with the app.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Very clean. Comfortable beds.
- 5/5
Very clean. Comfortable beds.
- 4/5
The tile floor was a bit sticky.
- 4/5
The tile floor was a bit sticky.
- 5/5
We were very pleased with the size of our room.
- 5/5
We were very pleased with the size of our room.
- 5/5
Beautiful property
- 5/5
Beautiful property
- 5/5
There were complications with our reservation due to the room that we had reserved being destroyed the night before. The hotel was accommodating and found another option that would work for the size of our party with no additional cost. It was a great experience.
- 5/5
There were complications with our reservation due to the room that we had reserved being destroyed the night before. The hotel was accommodating and found another option that would work for the size of our party with no additional cost. It was a great experience.
- 4/5
It was clean, breakfast was great.
- 5/5
We had a great stay! The breakfast was fresh, pool was clean, loved the outdoor seating and the staff were awesome! Can’t wait to come back and stay here, thank you!
- 5/5
We had a great stay! The breakfast was fresh, pool was clean, loved the outdoor seating and the staff were awesome! Can’t wait to come back and stay here, thank you!
- 4/5
We had a good stay, for the most part. The room was very clean and comfortable. The free breakfast was really good with a lot of options to choose from. The only negative would be that they wouldnt bring towels to use when we requested them...said we could come to the desk to pick them up. Also, the room needed painting. There were areas on the walls that were different shades where, i am guessing they attempted to spot paint. Overall, we had a nice stay.
- 4/5
We had a good stay, for the most part. The room was very clean and comfortable. The free breakfast was really good with a lot of options to choose from. The only negative would be that they wouldnt bring towels to use when we requested them...said we could come to the desk to pick them up. Also, the room needed painting. There were areas on the walls that were different shades where, i am guessing they attempted to spot paint. Overall, we had a nice stay.
- 3/5
- 3/5
- 2/5
Staff did not clean our room during our three night stay. There was a blood stain on one of our pillow cases when we got there.
- 2/5
Staff did not clean our room during our three night stay. There was a blood stain on one of our pillow cases when we got there.
- 3/5
We have stayed at Hampton Inns for 20+ years. At Hampton Inn & Suites Ft Mill, breakfast was consistently very good all three mornings. Lobby, elevators, and hallways were clean and fresh. Rooms were below our expectations. We stayed at this same inn a few years ago. It was nicer back then. This time, first room did not have strong exhaust for bathroom. Second room did not either. After a poo and even room spray, it was unpleasant to be in the room. First room was two queens with tub-shower and advertised as mobility accessible. My husband is a senior architect and explained the bathroom did not meet ADA accessibility standards. Second room was king with roll-in shower and advertised as mobility accessible. It was closer to meeting ADA accessibility standards. However when you use the shower, water ends up covering a third of the bathroom floor, which is a fall hazard. I used the bath mat towel to wipe up the water, and the towel became dark and dirty. The mattresses in both rooms seemed less comfortable as well. We will stay in a different hotel next time.
- 3/5
We have stayed at Hampton Inns for 20+ years. At Hampton Inn & Suites Ft Mill, breakfast was consistently very good all three mornings. Lobby, elevators, and hallways were clean and fresh. Rooms were below our expectations. We stayed at this same inn a few years ago. It was nicer back then. This time, first room did not have strong exhaust for bathroom. Second room did not either. After a poo and even room spray, it was unpleasant to be in the room. First room was two queens with tub-shower and advertised as mobility accessible. My husband is a senior architect and explained the bathroom did not meet ADA accessibility standards. Second room was king with roll-in shower and advertised as mobility accessible. It was closer to meeting ADA accessibility standards. However when you use the shower, water ends up covering a third of the bathroom floor, which is a fall hazard. I used the bath mat towel to wipe up the water, and the towel became dark and dirty. The mattresses in both rooms seemed less comfortable as well. We will stay in a different hotel next time.
- 4/5
Bed was prima. Very good. Room also very comfortable. Showers where weak. But I guess normal in US. Trump will make better.
- 5/5
Friendly, helpful staff. Room design excellent, particularly the bathroom.
- 5/5
Friendly, helpful staff. Room design excellent, particularly the bathroom.
- 4/5
Elevators were a little slow so we took the stairs a few times.
- 4/5
Elevators were a little slow so we took the stairs a few times.
- 4.5/5
We had a loud buzzing sound in our room from apparently a neon sign. I think they should address that
- 5/5
The beds were soooo comfortable
- 4.5/5
The staff was unprofessional and each time I needed to speak to staff, there was no one at the desk. Not enough breakfast even at 9am
- 2/5
The fact that it cost us almost 700$ for a mediocre room for 2 days
- 5/5
Great place to stay for overnight trip
- 5/5
Great place to stay for overnight trip
- 4/5
Clean comfy quiet good coffee
- 4/5
Nice clean room, comfy bed
- 4/5
Hotel was good. They need to do a better job cleaning the air unit and needs some tlc on the bathroom. Breakfast was very good.
- 4/5
Hotel was good. They need to do a better job cleaning the air unit and needs some tlc on the bathroom. Breakfast was very good.
- 5/5
Enjoyed our stay. The staff was courteous and helpful. The breakfast provided a large selection.
- 5/5
Enjoyed our stay. The staff was courteous and helpful. The breakfast provided a large selection.
- 3/5
Our room was very small and we asked if we could get a larger room (pay more). The girl at the desk was not very helpful at all almost rude
- 3/5
Our room was very small and we asked if we could get a larger room (pay more). The girl at the desk was not very helpful at all almost rude
- 4/5
Property was undergoing some renovation so there were lots of dumpsters around but it didn’t affect our stay. The pillows were weirdly square but the bed was very comfortable.
- 4/5
Property was undergoing some renovation so there were lots of dumpsters around but it didn’t affect our stay. The pillows were weirdly square but the bed was very comfortable.
- 4/5
Need
- 4/5
Need
- 5/5
The check in was good and the room clean.
- 5/5
The check in was good and the room clean.
- 5/5
Great place to stay. Great staff. Breakfast area tables and seating area looking worn out. Needs updated.
- 5/5
Great place to stay. Great staff. Breakfast area tables and seating area looking worn out. Needs updated.
- 4/5
We were just passing through to sleep. Very comfortable.
- 4/5
We were just passing through to sleep. Very comfortable.
- 5/5
Quiet,building is being upgraded, but no noise. This hotel is going to be the bomb!!!!!!
- 5/5
Quiet,building is being upgraded, but no noise. This hotel is going to be the bomb!!!!!!
- 4/5
The accommodations were wonderful. The bed was comfy and the bathroom clean with decent water pressure. The staff was solemn and never smiled except for a man that was a GM at another hotel that came to help on Sunday. He was friendly. He greeted us and was receptive to anything we said to him. The lady GM was rude to my husband. There was no luggage rack available for us to carry our things from the room. We toted them one-by-one because the lady GM said, "We only have three and people probably have them in their rooms". No help at all.
- 4/5
The accommodations were wonderful. The bed was comfy and the bathroom clean with decent water pressure. The staff was solemn and never smiled except for a man that was a GM at another hotel that came to help on Sunday. He was friendly. He greeted us and was receptive to anything we said to him. The lady GM was rude to my husband. There was no luggage rack available for us to carry our things from the room. We toted them one-by-one because the lady GM said, "We only have three and people probably have them in their rooms". No help at all.
- 5/5
No where to park!!!
- 5/5
No where to park!!!
- 5/5
One of the associates named Will was very nice and helpful during my stay. Made me feel important and comfortable.
- 5/5
One of the associates named Will was very nice and helpful during my stay. Made me feel important and comfortable.
- 5/5
Great and fast check in.
- 5/5
Great and fast check in.
- 3/5
Room very clean, property tired. Our shower was very hard to work to the point of being dangerous.
- 3/5
Room very clean, property tired. Our shower was very hard to work to the point of being dangerous.
- 1/5
This place is run down and dirty. The floors are sticky from walking in the lobby to the elevator and even in the 2 rooms I booked. The rooms are all dirty. The lighting fixtures are broken and falling apart and the bathrooms are not clean. The faucet is broken and falling apart and the shower has no pressure. Not worth the money.
- 1/5
This place is run down and dirty. The floors are sticky from walking in the lobby to the elevator and even in the 2 rooms I booked. The rooms are all dirty. The lighting fixtures are broken and falling apart and the bathrooms are not clean. The faucet is broken and falling apart and the shower has no pressure. Not worth the money.
- 5/5
Great
- 5/5
Great
- 3/5
Was supposed to have 2 queen beds but only had 1 king bed
- 3/5
Was supposed to have 2 queen beds but only had 1 king bed
- 5/5
The room was wonderful. The only downside is not being able to see the tv from both sides of the bed.
- 5/5
The room was wonderful. The only downside is not being able to see the tv from both sides of the bed.
- 4/5
Shower/bathroom was a bit dirty and we also had to walk to the front desk ourselves to pick up extra towels after calling to request. The rest of the hotel appeared clean and unkept. Staff were nice.
- 4/5
Shower/bathroom was a bit dirty and we also had to walk to the front desk ourselves to pick up extra towels after calling to request. The rest of the hotel appeared clean and unkept. Staff were nice.
- 5/5
Everything was nice. No complaints!
- 5/5
Everything was nice. No complaints!
- 1/5
I had an awful experience at this hotel. I had reserved two rooms for my family and arrived around 10 PM. After a long wait at the front desk, I was given two keys, but neither of them worked. I returned to the desk to have the issue fixed, and although they made some adjustments, the keys still didn’t work when I tried again. I went back to the front desk, requesting that someone accompany me to ensure the keys worked, but they refused to help and told me to leave the hotel. They also refused to refund the payment. Never staying again here.
- 1/5
I had an awful experience at this hotel. I had reserved two rooms for my family and arrived around 10 PM. After a long wait at the front desk, I was given two keys, but neither of them worked. I returned to the desk to have the issue fixed, and although they made some adjustments, the keys still didn’t work when I tried again. I went back to the front desk, requesting that someone accompany me to ensure the keys worked, but they refused to help and told me to leave the hotel. They also refused to refund the payment. Never staying again here.
- 5/5
great
- 5/5
great
- 2/5
no one was at the front desk when I arrived. Had to stand there for 10 minutes waiting for service.
- 2/5
no one was at the front desk when I arrived. Had to stand there for 10 minutes waiting for service.
- 2/5
Room is fine. Front desk service close to nonexistent. Hotel location is awful. TV offerings bleh
- 2/5
Room is fine. Front desk service close to nonexistent. Hotel location is awful. TV offerings bleh
- 5/5
Clean and quiet. Comfortable beds.
- 5/5
Clean and quiet. Comfortable beds.
- 5/5
Very friendly
- 5/5
Very friendly
- 5/5
The property was very clean and well kept.
- 5/5
The property was very clean and well kept.
- 1/5
employees very unprofessional, waited 30 minutes to check in while they were on their phones in the back. and then they also charged a 200 cleaning fee for a a few rose pedals left on the bed.
- 1/5
employees very unprofessional, waited 30 minutes to check in while they were on their phones in the back. and then they also charged a 200 cleaning fee for a a few rose pedals left on the bed.
- 4/5
They should have better breakfast options and whole milk
- 4/5
They should have better breakfast options and whole milk
- 5/5
Hotel staff was friendly and helpful. Our room was comfortable and very clean. Hampton Inn will be my go to from now on.
- 5/5
Hotel staff was friendly and helpful. Our room was comfortable and very clean. Hampton Inn will be my go to from now on.
- 5/5
Clean and handicap accessible
- 5/5
Clean and handicap accessible
- 4/5
After waiting for the front desk staff to iron out an issue, I was finally checked into my room. It was a great room with lots of space. The bed, however, was a bit disappointing…not super comfortable and given four pillows the size of marshmallows didn’t help. It was quiet and clean and for that I am thankful.
- 4/5
After waiting for the front desk staff to iron out an issue, I was finally checked into my room. It was a great room with lots of space. The bed, however, was a bit disappointing…not super comfortable and given four pillows the size of marshmallows didn’t help. It was quiet and clean and for that I am thankful.
- 5/5
Clean rooms, staff helpful and breakfast was excellent.
- 5/5
Clean rooms, staff helpful and breakfast was excellent.
- 5/5
Everything was great. Hotel was conveniently located near everything and the staff was professional and the breakfast was great
- 5/5
Everything was great. Hotel was conveniently located near everything and the staff was professional and the breakfast was great
- 5/5
Everything was A-1
- 5/5
Everything was A-1
- 5/5
good
- 5/5
The hotel was very nice and clean, staff was very friendly and helpful. The only issue I had was they barely had anything available as far as soft drinks or snacks and we'd been on the road all day and didn't feel like having to go out at night and find a convenience store.
- 5/5
Good breakfast
- 4/5
The property was fine. Our check-in with the woman working that evening ... we arrived after 10 p.m. ... was smooth and she was personable and professional despite the lateness of the hour and our checking in just prior to her workday ending.
- 5/5
Staff at check in was great. Breakfast was okay, but the lady running it was very friendly. Trash in parking lot and our tub didn’t drain when we showered. Overall the stay was good
- 5/5
Bed slept great, room layout with microwave and refrigerator was great. Staff was super nice and helpful.
- 5/5
Great place I would highly recommend!!
- 5/5
Great
- 3/5
Property is clean but dated. Needs a major upgrade.
- 3/5
When we got to our room, we noticed one of the lamps had a broken arm that had been repaired with what looked like duct tape. No big deal, but we all had a laugh. I go to soak in the bath & there is no stopper. Annoying, but I just stuffed a washcloth in the drain & made do. Plenty of hot water & good shower pressure. My daughter goes to climb in her bed and realizes 2 of her pillows & her comforter are visibly stained. We strip the bed and call the front desk. No answer, probably bc there is only one staff member working, and she is busy. My husband takes the dirty linens downstairs and the agent tells him that there isn’t any housekeeping available and she will just switch us to a new room. Without being asked, she upgraded us to a suite. Absolutely no complaints with the suite. Beds are comfortable and the room is quiet. The free breakfast was not good (sausage was cold & omelet was burned). I would have gotten a different one, but there was only that one and a half of another left. Waffle machine worked fine. The dining room had dirty & tattered furniture. This place definitely needs a refub, but the front desk staff is top notch.
- 5/5
The staff member that assisted me was really great. I wish I remembered her name. She gave me 5 star service. The room was very spacious.
- 5/5
Great last minute booking! Service was outstanding
- 5/5
Great check inn
- 2/5
Disappointed that the pool was not open. Chose this hotel specifically because it had a pool. The weather was in the mid nineties. Ice makers didn't work well either. The breakfast was bad even for a hotel breakfast. I chose to have just cold cereal and the milk was warm. The coffee was so weak it was like dirty water. Overall, not worthy of the Hilton name.
- 3/5
The hotel is aged and showing it. US Flag out front is faded, half the lights out on the sign at top of the building. Benches and tables in breakfast area are banged up and peeling. Finished are old, couch in room is saggy. Was told at the front desk pool was open until 10 but it was closed and green (so hadn’t been operational for a while). This was frustrating because it was a reason we chose the hotel and found the price to be acceptable. Front desk staff was helpful and beds were comfortable. Free breakfast was good.
- 4/5
We were only driving through but check in was easy and the room was clean. The breakfast was one of the best with a large variety of options.
- 2/5
I think it would’ve been a much better stay if the management understood the importance of a clean pool in the summer, especially 4th of July. Employees were nice enough but didn’t know anything if I had a question or problem. The breakfast was good and the bed was comfortable. Only one wash cloth and two towels for 3 people in a 2 bedroom. I probably would’ve given this place another chance if anyone would’ve cared about how disgusting the pool was.
- 5/5
The only issue we had was there were no towels available when we went to the pool and we had to wait for them to finish drying. Such a minor inconvenience that it isn’t worth deducting a star for :)
- 5/5
It was great. No issues. Breakfast was good too.
- 4/5
Good stay, just need to update some paint in the rooms.
- 5/5
Great location.
- 5/5
5 star all the way around
- 3/5
The pool being closed kinda sucked, otherwise nice hotel stay.
- 5/5
everything
- 5/5
It was hard finding the property because of the mall.
- 5/5
My family stayed overnight, to break up our travels. Staff were friendly, especially the general manager (Ugh, I didn't get her name)!
- 5/5
Easy check in /out, clean, comfortable bed, spacious, quiet room
- 5/5
I didn’t get the room I booked
- 5/5
It was a wonderful experience. Our air conditioning was out at our house so we just needed a cool room for the night. Front desk staff was wonderful. The room was clean and nice and cold. The breakfast was delightful. The pool area was clean with a nice deck and grill. We enjoy the experience
- 5/5
Location was clean, quiet and close to highway and eating locations
- 3/5
Service was great, employees were friendly and helpful. Breakfast was fine, nothing special but adequate. Biggest issue was road noise, my room faced the interstate and noise kept me awake. Room was clean but shower drained slowly which was gross. Oh, and I hated the linens, there was something scratchy about the comforter/bedspread.
- 5/5
The room was clean and the linens were fresh. There were a lot of guests in the bldg. that come and go but everything went smoothly and quickly from check-in to check-out. The breakfast was very good.
- 5/5
Great price and great place
- 5/5
Very nice stay
- 5/5
Nice clean hotel. Rooms are comfy and exactly as described. Would definitely revist. Breakfast was good!
- 4/5
Quiet
- 4/5
The overall room was fine but I had three light bulbs not working in my bathroom and when I got into the shower to wash my hair, there was no shampoo in the shampoo bottle. Also, as a single woman, I didn't really like that there wasn't a second "deadbolt" on the door
- 5/5
Traveling all day it was a relief to be able to check in with Dylan at a the front desk. He was professional and pleasant. Our room was what we had asked for, and even better. Breakfast the next morning was good. The excellence of the Hampton got us on the road feeling relaxed and well rested.
- 1/5
Bed not comfortable. After check in, when I in bed staff call me, and ask me come down, just because my card didn't go through. Remote control from tv very dirty.
- 5/5
Computer system not working that took check in to a long wait. They shoukd have a backup plan for such problems.
- 5/5
Room was clean and staff was friendly.
- 3/5
Located across from very nice shopping area with many good restaurants.
- 3/5
I was VERY disappointed to call the hotel to ask about checking in early and they said that I would have to pay $25 to check in early. First of all, I have never heard of having to pay to check in anywhere early and to be a Hilton honors member but still have to pay this fee. Also, for some reason the hot water in the lobby was always lukewarm every time we wanted to get some tea—-not sure why though. Last thing, our sink was clogged with something & we had to get the front desk lady to come up to unclog it. It was really disgusting to see stuff coming up out of the drain floating in the sink—YUCK!!
- 5/5
Accessible to my conference. Good breakfast. Friendly staff.
- 4/5
Great bathroom, easy check in, friendly staff even during busy soccer team weekend.
- 4/5
Nice, quiet hotel with comfortable bed.
- 5/5
Only one night stay, but a great experience. Very convenient for us and great friendly staff.
- 5/5
The place was nice
- 5/5
This particular one was a little difficult to find because it's hidden back behind a Lowes.
- 5/5
My stay was quite comfortable.
- 5/5
I like how the front desk, Javarus, assisted me with everything I requested. He made sure my stay was very comfortable and pleasing. The breakfast was pretty good as well. Overall, I enjoyed my stay there. And I will be back to visit!
- 5/5
A very nice and clean hotel. No complaints.
- 5/5
Great
- 5/5
Awesome property. Clean and friendly staff. Breakfast was great. I’m a good location. No complaints at all, would stay again.
- 4/5
Newer property, clean, nice breakfast, bed was decent, lots of TV channels, nice bathroom. Rooms that face the interstate can hear big trucks all night. There is no constant fan setting on the thermostat to drown out the noise, so recommend bringing a white noise machine. There is no exhaust fan in the bathrooms to move steam out, or to drown out other noises.
- 5/5
It was clean and quiet. I liked the outdoor seating area.
- 4/5
Friendly staff. Convenient location
- 5/5
Loved my stay, staff very friendly! Very clean!! I would stay again. Thank you
- 5/5
The stay was clean and comfortable. Breakfast was good
- 4/5
Coffee in lobby when we checked in was cold and desk person said he doesn’t make coffee. A little disappointed.
- 3/5
Seemed like the walls were paper-thin. We could hear the people across the hall from us All Night as well as the traffic outside. Otherwise clean.
- 5/5
This is our stay place in this area. Great after a long day road trip
- 5/5
Nice area clean friendly
- 4/5
Lovely, helpful lady at the front desk. Very nice array of breakfast food and good size dining area. Friendly staff. Large room. Only problem was the phone kept ringing; the staff couldn’t fix it although they said they called the phone guy & he didn’t show up. We just unplugged it.