Plaza Hotel Fort Lauderdale

good place

Very poor

Do not recommend at all!!!

Very good

Nothing The staff wasn’t good enough

nothing i can’t say enough bad things about you his place, looks NOTHING like the photos, the pool and “tiki bar” is condemned or needs to be, we asked the front desk 4 times for some towels and they where supposed to be delivered but never got there, woke up ate ip with bed bugs and when i called to make them aware they said they would pass the word along… It smelled awful.. save yourself the trouble and don’t go here!!

Bad

Everything is very very poor. You guys are not supposed to leave this type of place to full people. What you showed up on line is not you have Nothing at all

My children and I enjoyed my time at the hotel. The room was clean and we slept well. The pool and tiki area were closed because they are in the middle of renovations. I do look forward to revisiting after renovations have been completed.

Roaches

The juccuzi

Disappointing

Some of the staff was ok The room was messy, roaches were in the refrigerator, the tv didn't work the entire time I was there, and I couldn't access the WiFi when inside the room. Some things in the room didn't work like the hair dryer in the bathroom. The place didn't look clean and beautiful, as shown on the website. Its old and needs renovation. Its like a staying at a little ghetto town... wouldn't recommend it to anyone

The staff only. I didn’t like this property at all. This place needs a lot of maintenance and the bedsheets, give me an allergic reaction on my thighs. So this place will never see me coming tbh it’s like a trap house but the staff was good.

Nothing Nothing

Seriously? Let's talk about employees trying to be clever while they flirt with each other!

Everything

n/a everything hold place need to be clean from the parking lot the pool the hall like everything

Nothing Dirty

This place must have been nice. Fifty years ago. The chandelier and grand piano are still there, but they have seen better days. Dilapidated is the operative word. Yes, the a/c works and there's hot water, but everything else is a disappointment. Peeling paint, dingy walls and carpet. In the room, there are no curtains per se, just some shades that provide privacy but it won't darken the room. There was a refrigerator and a coffee maker, but no appointments whatsoever. Everything is sad and dim. There were tennis courts and a pool, but neither are useable and lots of people loitering around the tennis courts. There is a gym, but once again, pretty dilapidated. If price is your only requirement, this is a good choice--you won't get assaulted or harassed and I didn't see any bugs. However this is far from nice. Do not recommend. Don't do it, unless you're poor.

.

Exceptional

Nothing I immediately left there’s roaches in the rooms. Many of them The I had to pay and the roaches check in but they don’t check out !

Bad

Rooms were terrible with roaches

Poor

Smell, bathroom dirty only one towel towel

Really nothing Couldn't take a shower in the morning hot water was shut off and this hotel was false advertising

Great price! Comfortable. Pool not fixed.

Everything

There were vagrants or drug dealers/pimps hanging around ALL NIGHT! Also, the hotek smelled like cigarrette snoke and pot. Outside, there was trash everywhere!

The place need to be refurbished, lots of Roaches inside my room and the face basin and inside the shower stripping off. The carpet dirty and side exit door hinges is off and many others issues

I canceled the reservation because I didn’t like the room provided and there was no other room available.

The location The place need to be refurbished, lots of Roaches inside my room and the face basin and inside the shower stripping off. The carpet dirty and side exit door hinges is off and many others issues

Pool not fixed.

Couldn't take a shower in the morning hot water was shut off and this hotel was false advertising

Very good

There was nothing to like there. The hotel is a total dump. The hotel itself was nasty and dirty. Too many crackheads hanging outside of the hotel. The hallway smelled like weed. The room we were given was a disaster. The TV wasn't working, no cold water to take a shower, the AC wasn't working at all. We were in a hot room. For the they charged me it was worth it all. The need better management and employees.

Long line to check in , lots of shady people hanging around property. My sheet had mold on them and room had a stale smell. Cleaner sheets

hell yes ..,staff unintrested in helping...roaches all over the room poor condition lack proper management.

Front desk lady was very nice. None of the photos on the listing are accurate. This place is a DUMP. They have BED BUGS and all rooms infested with roaches!!!! DO NOT STAY HERE!!! SAVE YOURSELF THE HEADACHE!!!!

Long line to check in , lots of shady people hanging around property. My sheet had mold on them and room had a stale smell. Cleaner sheets

Stay away

I had called that been asked them for a first floor with a walking shower 2 weeks before my trip and they put me on the fifth floor with a tub I was not happy about it but kept it went up to my room and no battery under the controller of the TV call them ask him for one and then never came I had to go to the store myself and get one I would not go back to that hotel.

Bad

Pretty decent and clean place I Will book this place again

The guy at the front desk was rude instead of accommodating my stay because as soon as I discovered the bugs I let them know he didn’t let me get a different room he said there wasn’t any rooms available as I watched other people walk in and get rooms he then told us we couldn’t stay there to turn in the key and gave me my deposit but didn’t give the money back he said he refunded the room and never did we don’t have no where else to go and had to stay in our vehicle until the morning I showed him videos of the bugs and pictures There was bugs in the room I didn’t get my money back nothing was done very rude and very disrespectful

The guy at the front desk was rude instead of accommodating my stay because as soon as I discovered the bugs I let them know he didn’t let me get a different room he said there wasn’t any rooms available as I watched other people walk in and get rooms he then told us we couldn’t stay there to turn in the key and gave me my deposit but didn’t give the money back he said he refunded the room and never did we don’t have no where else to go and had to stay in our vehicle until the morning I showed him videos of the bugs and pictures There was bugs in the room I didn’t get my money back nothing was done very rude and very disrespectful

I Will book this place again

There was nothing to like there. The hotel is a total dump. The hotel itself was nasty and dirty. Too many crackheads hanging outside of the hotel. The hallway smelled like weed. The room we were given was a disaster. The TV wasn't working, no cold water to take a shower, the AC wasn't working at all. We were in a hot room. For the they charged me it was worth it all. The need better management and employees.

Front desk lady was very nice. None of the photos on the listing are accurate. This place is a DUMP. They have BED BUGS and all rooms infested with roaches!!!! DO NOT STAY HERE!!! SAVE YOURSELF THE HEADACHE!!!!

There were roaches in the room and the wifi is poor

Pleasant

Nothing

It was very good

Great value for the money. Room was pretty large and they have a coffee shop downstairs and vending machines which is all nice. Great location as well with lots of choices close by for food. A bit noise and front desk staff wasn't very attentive. They were too busy talking to each other and friends walking through the lobby. The hotel itself could use a little updating. But for this price, good amenities.

The tv doesn’t work I don’t like it

Great value for the money. Room was pretty large and they have a coffee shop downstairs and vending machines which is all nice. Great location as well with lots of choices close by for food. A bit noise and front desk staff wasn't very attentive. They were too busy talking to each other and friends walking through the lobby. The hotel itself could use a little updating. But for this price, good amenities.

I don’t like it

The room was not cleaned in the morning and there was no hot water. We had to ask for towels ourselves, and the TV did not have a remote control to turn it on. The staff was okay, but the experience could have been better.

Passable

This place was worst than new jack city

Bad

Everything, they gave me the wrong room,customer service was zeroooo

Everything Nothing

Very dirty . Cigarettes Smelling all over the place including the room

I did not go for breakfast. I do not know if it was fully stock for the bar. Cleanliness was Zero-bathroom dirty Towels dirty with black spots, sheets with hairs on and spots on. furniture dirty with dust on, the room needs lighter it is too dark. need refrigerator, microwave, iron and iron board access. The smelling is too much in the hallways. They need to let air come in the hotel. The front of the hotel outside is nice and clean. The front desk is also clean. It will be good for the storage room close to the front desk to be a closed room. It is ugly because it diminished the value of the hotel After passing the lobby the bad smell hits anyone who enters the. Hotel. Something need to be done.

Check-in was easy, lobby is clean, nice. Parking area was well lit and free. Staff during checkin and check-out were friendly and speedy. AC unit worked well in my room. Bed was comfortable. Sorry guys, but try as they may to update the look of the hotel, once I got to my room, to find moldy shower curtain, dead cockroaches AND live ones in my room, pest control would be the next thing you need to invest in! Really, that killed my one night stay. I know it was the least expensive option for me to stay there, like most families that I saw staying there, everyone's on a very tight budget, but honestly wasn't expecting live cockroaches. Until that gets taken care of, I wouldn't set foot in there again.

Check-in was easy, lobby is clean, nice. Parking area was well lit and free. Staff during checkin and check-out were friendly and speedy. AC unit worked well in my room. Bed was comfortable. Sorry guys, but try as they may to update the look of the hotel, once I got to my room, to find moldy shower curtain, dead cockroaches AND live ones in my room, pest control would be the next thing you need to invest in! Really, that killed my one night stay. I know it was the least expensive option for me to stay there, like most families that I saw staying there, everyone's on a very tight budget, but honestly wasn't expecting live cockroaches. Until that gets taken care of, I wouldn't set foot in there again.

Absolutely terrible

We can save some nights, but they don’t really care about anything

A piece of mine

Exceptional

It was good A piece of mine

This place is nasty as hell and should be removed from Expedia!!!! The place looks like a homeless shelter, there is a lobby if random people hanging out there! The same time I am checking in there was a disturbance and the cops were called! I finally got to the room and it was so bad I had to asked to be moved l left Togo get my son and when we came back we were sitting on the bed and there was a roach crawling between us! That’s not even the worst part!!! There were roaches playing a dance game on the floor!! There was roach in the toilet bowl! And the audacity of them to charge me for a night when I sat up in that nasty room all night as I couldn’t get anywhere else on short notice and was in a whole other country from home!!! There was strains on the sheets and pillows! The air conditioning system looks like an old run down back ally drain pipe!! This is not a hotel it is a run down extended stay property that is infested with all manner of nastiness! Shame on you Expedia for having all these photos that does not depict one ounce of the actual property!!!! If I could give zero score I would!!!

Every. single. thing. This hotel was a trap house. Our door was broken from being previously kicked in. I was offered drugs 6 separate times. My daughter's were hit on my grown men. They were breeding dogs in the hotel. It was Horrible

Did not have breakfast as the was available at a coste Breakfast should be included in the price

Did not have breakfast as the was available at a coste Breakfast should be included in the price

The hairdryer was sticky, sticky, sticky gross. There were people screaming at each other in the hallways. Last time we cheap out on a hotel stay!

Uncomfortable

Uncomfortable

It took an hour just to get ready and they have problems with the staff just everything.

Exceptional

Good

Exceptional

Staff was incompetent , room was noisy,killed a roach in the bathroom

Nothing The hotel REEKED of Marijuana & sketchy people were everywhere. The elevator floors were disgustingly dirty, the carpet was dirty, the sink in the room was broken, when you walk in there were beds and other things piled up to your left in a space that was like a open storage. I wanted to cancel IMMEDIATELY but had already paid online. I'll never go back.

Absolutely nothing! It was awful! Do not stay there, it should be shut down! The whole hotel. The dining room was closed and being used as a furniture storage place. The bathroom was old with bad patched work.

Absolutely nothing! It was awful! Do not stay there, it should be shut down! The whole hotel. The dining room was closed and being used as a furniture storage place. The bathroom was old with bad patched work.

I had some plumbing issues in my room. It was some loud guess as well.

Cost I had some plumbing issues in my room. It was some loud guess as well.

Nothing The hotel REEKED of Marijuana & sketchy people were everywhere. The elevator floors were disgustingly dirty, the carpet was dirty, the sink in the room was broken, when you walk in there were beds and other things piled up to your left in a space that was like a open storage. I wanted to cancel IMMEDIATELY but had already paid online. I'll never go back.

The lobby and the spacious bathrooms The excessive amount of people and the lack of maintenance

The lobby and the spacious bathrooms The excessive amount of people and the lack of maintenance

Awful place. Dangerous. Dirty. AC hardly working I didn’t stay. Too scary Dirty. Not safe. Smell of smoking everywhere

Awful place. Dangerous. Dirty. AC hardly working I didn’t stay. Too scary Dirty. Not safe. Smell of smoking everywhere

No hot water, bath well below standard.

Price Smell, lack of furniture, not many lights, smoke detector was missing,

free wifi Security deposit of $100 was never refunded without any explanation. The building is very old and falling apart. Front desk staff has lied about free breakfast in the morning. The place is crawling with bugs and parking lots has trash everywhere. Overall the stay is terrible regarding the safety of customers and not affordable for the price.

Smell, lack of furniture, not many lights, smoke detector was missing,

Bad

Poor

The area felt unsafe, and we had a frightening experience at night when someone was knocking loudly on our door and yelling

The area felt unsafe, and we had a frightening experience at night when someone was knocking loudly on our door and yelling

free wifi Security deposit of $100 was never refunded without any explanation. The building is very old and falling apart. Front desk staff has lied about free breakfast in the morning. The place is crawling with bugs and parking lots has trash everywhere. Overall the stay is terrible regarding the safety of customers and not affordable for the price.

The staff were great and friendly but this place is DECEIVING THE PICTURES ARE NOT ACCURATE. The room doors can barely close, hallways is sooo dirty, walls are dirty and paint coming off, the doors have gaps that people can peep in, and paint is off. Plenty of people roaming the hallways and seats there and are loud. Crackhead outside and prostitute too. Do yourself a favour don’t make the mistake I made. I checked in and checked once I got to my room. It’s not recommended and it’s not safe.

Hotel was awful. It appears to be under construction. But it should not be open until better equipped. No hot water. Sink all cracked up Just filthy dirty property. They should pay us to stay there. That’s how bad it is.

Ninguna seguridad en los alrededores del hotel. Los cuartos necesitan mejor limpieza, los aires acondicionados terriblemente sucios. La picina estaba terrible, sucia. No lo recomiendo y mucho menos con niños.

Me duerme sin almohadon ahi por 2 dias esto fue un infierno para mi no se limpian y malo olor hhhhhhmmmm dos noches terribles para mi en plaza hotel hhhhhmmmmmm

Ghetto atmosphere. A concert on the parking lot on Saturday 8am. The pool was green. The clientele was the hood. The price was great. Room comfortable. Hotel needs urgent renovation.

The pictures of the hotel are deceiving. I arrived at the hotel at night to find a lot of loiterers in the parking lot, something you don’t really see at hotels. Almost felt more of a “hangout spot” for drug dealers and prostitution. Any ways, i walk into the lobby and immediately notice a room that a bunch of junk just piled up, almost ceiling high. I get to my room, and i have a hard time opening and closing the door because the bottom is completely dragging on the floor. I pull back the sheets on both beds to find black hairs in both. I check the bathroom, no wash clothes and a toilet that hardly worked. The ac worked excellent, however it was small roaches crawling all around it. The walls are paper think, and light comes right through the curtains. I don’t recommend!

There wasn’t any breakfast. The entire kitchen was filled with furniture. There were people standing in the hallways smoking weed. The floors were dirty, the entire hotel smelled like rotten garbage and weed. The elevators smelled like chemicals cover in lemon scented spray. The room….the bed wasn’t even made, there were dirty towels in the towel rack, the walls were covered in some sort of funky green/brown stuff and the shower was nasty!

Absolutely nothing!

I was on the third floor there was a horrible smell the bathroom is clogged water all over the bathroom I went to the front desk they said they will send maintenance guys to fix it no one comes.The blanket has stain and cockroach all over the room.It was an horrible experience never again. The smell I think this place need to be renovated.

The staff …

I didn’t have breakfast there. I was on the third floor there was a terrible smell and the bathroom sink is clogged there was water all over the floor.There is stain all over the blanket.Cockroach in the room.This is an horrible place to go.

Needs to be renovated. I had to ask the lady at the front desk if it was a motel or inn. The doors in the room had rust. The elevator was barely working.people was sleeping in the lobby chairs. I don't like it.!!

Pictures are very misleading, the room looks cleaner and bigger on the Expedian site. The property had a stale cigarette smell and part of it is rotting and undergoing innovation. The staff for the most part is inattentive and when we tried checking out we had to wait about 10 minutes because she was no where to be found. Feels more like a seedy motel more than a “hotel”

NOTHING!! Ratchet ... ratchet... ratchet!!!..., people smoking on every floor, place smells of cigarettes smoke, dirty floors, roaches, police officers there constantly, it was a hot mess. Will never come back!!

No wifi,no soap for a 100 dollars stay

The beds and the sleeping area were fine, the bathroom was atrocious. Didn't even feel comfortable showering in that bathroom. There were people outside blasting music and just hanging out. Didn't feel very safe there.

-0 out of 10 would never recommend I will be on the phone with corporate headquarters and the better business bureau!

Hood hotel.There's no arcade like the website says.The Tiki Bar is roped off. Our room had a T.V with no remote so got one from the front desk but it didn't work for that tv. Didn't feel like trying again. But the woman at the front desk and the head of housekeeping were very nice and even got us checked in early evwn though they were sold out for the weekend. Room was standard and sheets were clean. Son enjoyed the pool but was disappointed about the arcade lie lol. Not bad for a budget option, just good to know what its actually like before booking. Oh and there will be tweekers in the parking lot....so yeah...i saw some things i didn't need to 🙃 hope this review helps 😀

I don’t recommend this hotel at all.

First room I got the toilet was not working, staff was kind and change room. The second room had a damp smell through it. Within 3hours of being there, I had allergies type of conditions, check out and went to a different hotel

Terrible hotel location and surroundings

lights dont work, foreign hairs on bed, facilitys don't work. no room service. false advertising

This place is disgusting. Please do not stay here, the just walking in the hallway smells like Marijuana. The room was terrible, hair all over the sink, the bathtub was blacker than anything in this world. The beds were heavily rusted, the baseboards has mold growing and flourishing. It also comes with exposed and live wires from the outlets!!! I wish I was making this up. This place is a nightmare. When I left to get a refund because I was not staying here the lady at the front desk knew the condition and tried to offer me another room but I did not accept. This place is not safe, something fishy is going on at this hotel. Again, PLEASE DO NOT STAY HERE!!!!!!

Upon arrival at the hotel, I was denied check-in due to a plumbing failure. Late that evening, I had to find another hotel, which was difficult on a Friday night. I will never return to this hotel.

The photos of the rooms, especially the lobby sitting area do not reflect the state of the hotel right now. It appears that the hotel may have been closed for a long time and the owners are in the process of fixing it back up. Our rooms were ok, but were very basic and seemed to be in a state of nearly finished with the renovation but not quite done. Good luck to them. I think in short time, it will look really nice. Staff was pleasant enough and we did not really have an issue with check-in or check-out but parking was an issue. 2 nights we came home around 10PM and it was difficult to find parking.

Too much child’s playing across the pool without the security

The room was not sleepable, there was a roach in the room. Bathroom was way outdated, the room just felt unclean.

Entire place need to renovate

It was okay

Other than front desk person everything else was horrible. The safety safe in room was forcefully broken. The room door was warned out and bad shape. The wash basin had layers of paint and still visible cracks. The air conditioner system was provided wooden block support to keep it in place. Bed was clean enough so we decided to spend a night and leave early in morning. The worst thing happened after midnight when someone started playing loud music on swimming pool. Everyone in family was so scared.. we didn’t have courage to check outside. It stopped after some time. There are so many other things but i think i made my point clear. I will not prefer to stay in this property again even if it is free for year long.

This building as soon as I entered it was the worst strong smell of marijuana at the entrance there was armed security ??? In a hotel ??? Barely between an argument between two women from the same hotel workers or the same guests how to believe staying in this hotel that immediately canceled and they didn't give me my money back here I wasn't going to sleep well with my eyes open and more than that I had my daughters horrible hotel not what it looks in the photos

(ROOMS DO NOT LOOK LIKE PICTURES) A lot of reviews mentioned they are under renovation. From what I saw this is correct, but they are starting in the wrong areas. Lobby, and gift shop looks to be managements first stop in renovation however the rooms are HIGH questionable. Room details said NO smoking but the lobby, hallways, elevator and room smelled like a concoction of smoke, wet mop and mold. We were only there for a night for a concert and we arrived at check in and had no time to find another hotel or we would miss our concert. We slept on the bed, we did not wrap ourselves in the sheets, and we did not use the shower and brushed our teeth with bottled water. This room was something straight out of a horror movie. Not maintained, random patch jobs throughout, missing furniture, broken mirror, peeling sink, and everything was rusted but they did freshen it up with some paint tho. There was no communication at checkout, front desk look at me and told me to drop my key in the box and I was good to go.

The room we were put in was dirty had roaches and the tub and sink had hair and were dirty as well, one of the beds were broken, the tiki bar wasn’t even open, the smoke detector in the room was going off the whole time. As far as staff goes they were not helpful they told me I couldn’t get a refund or switch rooms, some were rude when we asked for clean towels because the ones we had were stained and had pubic hair and they told us “we have to be considerate of other guest we just got there so we shouldn’t need new towels” and didn’t change the towels, also didn’t change the bed sheets that were dirty and had burn marks. My fiancé usually brings his own tv on trips because we have had issues in the past connecting the game to hotel tvs (he streams) I’m glad he decided to bring it this time as there was no tv in the room, I’m not proud of the fact that we had to get roaches off his game and tv. I couldn’t do the complete stay we ended up just leaving and cutting the trip short I was very uncomfortable, people would knock on our doors at all times and run and then smoke in their rooms which filled the hallways with smoke and a terrible smell. Oh and the hotel is connected to a night club that stays open until 5am so if I try to go anywhere after 10pm expect to spend and hour trying to find parking. And expect for people to fill the halls and for it to be loud

Staff were ok. Avoid.

It is a real scam. The pictures are not accurate. They are showing a renovated property but in fact it is very deteriorated, dirty and unhealty none of the picture are real. Expedia should banned that property. I wish I can share the real picture.

This place is a run down filthy drug infested roach motel. Do not stay here !! It is the absolute worst place in Fort Lauderdale. The dumpster behind McDonald's would be cleaner and safer!

Room stink like cigarettes, there were cockroaches, sinks pipe were missing, bathroom dirty, no towels, second room was in worst condition, ac not working, main door was broken it didn’t even close

The hotel smells really bad, its smile awful like marijuana everywhere. No water for 2 days to take a shower.

The hotel doesn’t look like the pictures as advertised! They say they are under new management and they do have a lot of remodeling going on but still… not the same! The front desk staff and security is friendly, housekeeping and maintenance take forever to respond to calls IF THEY RESPOND AT ALL. The rooms don’t have washcloths. I changed rooms 4 times, 3 of those a because of issues with my tv ( I couldn’t change the channel because of the remote or internet connection). The pool water is green and the tiki bar is taped off. The gym has 5 items in it, one of which doesn’t even have a plug to it and the sauna is out of order until further notice. The rooms are clean though and spacious. Most have a at least a microwave and some a fridge as well from what I can tell. They do sell dinners in the bar area and the gift shop is open sometimes.

Hotel was terrible, dirty, garbage all around, bed was wet , liking water from the ceiling over the bed !!!!!it was a night mare , of course I cancelled my reservation and now trying to get my money back can you please help on it

I felt extremely unsafe in this hotel. people hanging out in the hallways, sleeping on the couches in the hallways. People lingering outside. I truly believe security or police presence is needed. Throughout the night, my door kept getting knocked on and the excess door to the other room kept getting its knobbed jiggled. Very scary. Could hardly sleep. Would not stay again as I believe it is a safety risk,

Room was fine, big and bed comfortable There’s was no water when we arrived at night, but in the morning it was ok

Slow internet, room was not clean properly no towels and staff said there was none available, suggested CVS to purchase items.

this place is absolutely terrible. I would rather sleep in my car. It smells of smoke and pee everywhere all the time. It doesn’t feel safe to be here alone as a woman. the locks and door handles aren’t secure. They blast loud party music next door until midnight. The phones are not real and do not plug into the wall!! and my curtains were torn so I had a little privacy. there were roaches everywhere I had to put cups over them thank God it was my last night.

We shared our concerns with the receptionist. Credit to the receptionist, she was polite and courteous. She however acknowledged our plans for departure, advising that she would refund our deposits and for us to contact Hotels.com for a refund. Through a transparent discussion, I shared my observations of drug use, with this being the primary reason for our prompt departure. The receptionist acknowledged my concerns, sharing that she suspected that we wouldn’t stay, even whilst processing our check in. My suspicion would be that this hotel supports the local community in providing emergency social housing for those in need. Whilst I support this level of support for wider communities, this is definitely not a place for solo, business, family, leisure focused travellers within the FLL area Only through a tireless effort did we receive a full refund, despite the hotel reporting to Hotels.com that our experience/ observations were unfounded.

We had no water from 1pm till the next morning dirty and roaches hopefully the elevator makes it good luck!!

Its very bad and smelly hotel and looks like very shady .

at last moment, they overbooked and show the exit door to get out of hotel in midnight. never stay at this property not even at 1 single Dime.

I would say it is below average. However, there is nothing affordable in the area

There was no water at hotel

Internet didn't work, so the tv didn't work because we had no internet . Booked a room for 2 adults and 2 children and we had 1 bath towel, pillows so thin they were like cotton balls. Hallways very dirty , food and paint chips all over the place. Our room door could bend in half literally. This should be a $30 room not what they charged us. There was prostitution going on 4 doors down also

The bathroom door knob didn't work. There wasn't soap either. I went to the front desk to request some and they said there was NO SOAP and gave me some shampoo to use it as soap😡 Also it looks like they haven't finished working in the bathroom. It had a piece of wood on the toilet. I wouldn't recommend this hotel to anyone and wouldn't visit it again either AT ALL.

Did not stay at property. They are under renovation and on Friday morning when we arrived at 1:30 am to stay the night club was raging and City Notice was posted that they had no water.

Pictures don’t justify reality. Proceed with caution

Hotel had no water. We had to go elsewhere and had to pay an extra Lyft fee. I would like a refund.

Great

Good

The “No Smoking” signs posted all over the property were a joke; people were literally smoking in the hallways. It smelt and looked like a dumpster. I traveled with my two girls and they were scared; I had to demand an escort. It was just a layover, and after getting there, we should have stayed in the airport.

This whole hotel gives off, landlord special vibes. Broken paint all over the bathroom makes it look like everything is broken, mold in the bedroom being painted over.

I enjoyed my stay.

NA

Yes and yes

This place shouldn’t even be considered a hotel…I wasn’t expecting anything more than a clean place to rest my head but that was too much to ask for. The hallways to the rooms had used wash rags and broken glass in the floor..I wasn’t in the room 2 minutes and saw roaches on the floor and dried piss on the bathroom walls. My fiancé and I left via the back stairwell that smelled like a port-a-potty just so we didn’t have to interact with the staff or other clientele. I think I’ve said enough. ZERO STARS.

Basically you get what you pay for so it’s run down dirty elevator u pray you make it the room is clean to the best of their ability I guess I clean when I check in anyway but yea Good Luck lol

Need to improve!!

Dirty, old beds, old sheets, old towels, would never stay here again

I would not stay again. There was no soap to bathe or fridge I could go on but I won’t because one particular staff she tried to help and allowed me a later check out so thank you for that!

I'm only giving this 2 stars because the staff was very friendly. When we arrived, there were 5 police vehicles there to greet us. They were there to break up a fight and arrest someone for fighting and breaking glass in a common area of the hotel. Our room door was broken and the staff was very helpful in getting us another room. We had 2 rooms for our family, so we were in 3 total rooms counting the one with the broken door. The smell of marijuana was exceptionally potent throughout the hotel, including inside the rooms. We went to Walmart and purchased some room deodorizers that were not very effective. We got up before the sun and checked out. Avoid this hotel at all cost...

Not up to standard

an old property that has not be upkept,

It's been a week and I haven't gotten my security deposit back. I tried calling and nobody ever answers. The 2 times I did get someone to answer, she hung up on me both times right after.

After returning over an hour later with my children, the door was still not complete, and we were told to enter the room anyway while work continued. This created a very uncomfortable and unsafe situation, as we were expected to stay in a room with the door open and unknown individuals working inside. Despite multiple attempts to contact the front desk for assistance or a room change, no one answered. When I went down in person, the property was clearly understaffed and unable to assist. To make matters worse, the room itself was completely unacceptable from a cleanliness standpoint. The bedsheets contained visible feces,stains and hair, the floors were dirty with debris, and there was urine on the toilet seat. This is not just poor service—it is a serious failure in basic sanitation and guest safety standards. After enduring these conditions for hours with no resolution, my family and I ultimately left the hotel at 2:00 AM and went to the airport, as we could not safely or comfortably stay any longer.

Worst possible experience out of all the hotels and resorts that I've stayed at in the 48 years of my existence

Nice looking lobby.

I stay there for three days for Miami music week and on night two I had my room broken into and one of my bags stolen and the security did a little bit of help, but the front desk was really no help at all. They didn’t even let me see the footage or anything. I would not recommend this location to the average person. No complimentary breakfast no phone or anything in rooms was very unprofessional

Room was big and roomy but had no refrigerator and no microwave and I thought thats just the way it was. But last night my last night staying here i saw on the website that there was refrigerators and tea/coffee makers in every room. So I immediately walked up to the front desk and asked about it and an hour later they brought me a refrigerator but by then it was to late to enjoy it!! Leaving the milk out that i bought to have with my cookies that i bought was pretty upsetting !!!

Bathroom door would not shut. Cold valve water would not turn on in shower. Paint all over floor. Sink was disgusting. Property had trash all over. Pool area was filled with cigarettes butts all over. Only one ashtray for the pool area. All you smelled at the pool was pot. Would never go again.

We picked this hotel because it said it had a bar/restaurant but it was not we would of stayed somewhere else because we caned a hotel with these things

I did not the pool. There was no hot water for a day. The staff was excellent.

The state of the Hotel is horrendous. Room conditions need major attention from updates to cleaning. The hotel is not sound proof at all. You can hear everything from the connecting rooms and hallways. In addition the windows offer no sound proofing either. Everything from the parking lot below can be heard. One of our rooms booked the sink was damaged and actually had a section of the counter missing. To coffee machines can not be used because they don't not have the pod holder in any of them. They offered only toilet paper and shampoo in room had to ask for rest. Hotel also smells of pot and smoke. I do not recommend and wish I could get our money back. Non of us where able to get more than 3 hours of broken sleep. The place is very run down. The staff are inattentive and more focused of chatting among themselves. This property does not meet expectations of Expedia experience.

Never made it that far. Dirty, broken glass, marijuana smell. 8 squad cars in parking lot arresting people when we arrived. 2 hours later they were back, more arrests. Dangerous, dirty, and run down. We checked out after 2 hours the first day.

I arrived to the property not staffing on reception was a few people in front me went the staffing came out she only said is not more room available i has to go to another hotel to rent for the night

Friday night they fought in the hallway Saturday they fought in the hallway and downstairs in the police were called in dogs were called and just not a clean place. It needs lots of work very low class. If I had to write it, I would give it a -10 requesting a full refund checked out early on Saturday because a feeling unsafe in this hotel.

I had roaches everywhere and not clean I would like to get some kind of reimbursement and I left a day early.

Room was clean staff very nice. Building on the older side but renovations are going on.

It looks like a crack house, broken doors and prostitutes.

WiFi went in and out a lot on the tv’s there is also no cable or proper subscription services. A few apps on a Roku tv. Will never be back.

This hotel looks like it was upscale at some point in time but has succumbed to some level of decay. That being said, it was extremely budget friendly and the staff was more than pleasant to interact with. Also, the bed was very comfortable.

The hotel is not sound proof at all. You can hear everything from the connecting rooms and hallways. In addition the windows offer no sound proofing either. Everything from the parking lot below can be heard. One of our rooms booked the sink was damaged and actually had a section of the counter missing. To coffee machines can not be used because they don't not have the pod holder in any of them. They offered only toilet paper and shampoo in room had to ask for rest. Hotel also smells of pot and smoke. I do not recommend and wish I could get our money back. Non of us where able to get more than 3 hours of broken sleep. The place is very run down.

Mold in our room and roaches in the bathroom. We left immediately and found better accommodation elsewhere.

We already booked for 7 days so we can't cancel and everywhere else was booked due to spring break

As soon as you walk in the hotel has an unpleasant smell.The receptionist was very friendly. I had a weird feeling about checking in, but we did. There was a customer complaining about the room not having warm water. The receptionist told me this happens a lot there. As soon as we walked in the room we knew we weren’t going to sleep there not even one night. We went back to the receptionist and canceled our stay. He even mentioned he is only working there for his paycheck. I wouldn’t recommend no one to stay in this hotel.

Nasty

They put me in a room + floor that looked deserted and everything was broken + the walls were falling apart and everything was dirty. They then moved me to another room and the security guard asked for my room # and said it really loud where men/workers were and it was just me in the room. I was also hit on by workers there and i did not feel safe. I was annoyed by everything that uneasy that I had to ask my cousin and her boyfriend to walk me to my room and the tv in my room wasnt working. Overall the stay was horrible.

I felt like I was in a hourly rate motel, felt very unsafe. There’s shared doors with the room beside me. Not what I thought I was booking at all from the photos you see online. I left within 30 minutes and had another place booked. Do not go here alone or even at all! I went to checkout and no one was even at the desk! Also the blanket was a thin quilt, like I wasn’t meant to even sleep there. The beds so smashed in as soon as you sit and I’m all of 135lbs.

I chose not to stay because when I arrived at the location there was people sitting outside the looked homeless. I walk into the lobby and it looked even worse. One side of the lobby had alot of stuff that looked like they just stored all the old furnitures so I left with checking in.

This is definitely the scariest hotel I have ever stayed in, stay away from it, Place is so dirty trash everywhere dirty rooms, hallways sketchy people I couldn't sleep thinking someone was going to open my door. You can tell people come here to do extra activities for few hours and leave. Never felt safe and on top of it I pay my deposit in cash the guy at the front desk didn't give me the entire amount far from it because he said the resgiter was close he couldn't open it ask for my venmo (weird) that he will venmo me later that morning the rest he never did call the hotel never answer so lost half of the deposit I did cash, didn't felt secure at all please stay away from this hotel

HOTEL IS A DUMP NASTY SMELLY

The staff was cooperative and accommodating. The room was spacious and clean comfortable beds. The kitchen was well organized with a refrigerator and microwave etc. All in all, there were many amenities to be appreciated.

Cleaning Crew never showed up. Never received new towels, body wash, shampoo or lotion. Bed sheets were never changed nor was the bed ever made or trash taken out. I will never stay there again and would advise anyone to never consider this hotel as an option.

1.5 stars

Staff was helpful but the hotel itself was super sketchy. No towels/wash clothes in the room, bare bones accommodations.Maybe that is the level of hotel it has always been, but if you werent aware of the area like I was, you wo

everything but the lobby is completely run down. Looks like they are in progress for some updates

All of the above. False advertisement. The rooms were filthy.

I checked in at 8:00 PM. Shortly after, I went to the front desk to request towels and was instructed to go to an employee room across from room 122. I went there twice, but no one was present. There was also no hairdryer available in the room, including after I showered. More concerning, I observed roaches in the room—on the coffee maker and several on the floor. This is a serious hygiene issue and completely unacceptable. I dealt with these problems continuously from 8:00 PM to 11:00 PM, which was time meant for rest after check-in.

cockroaches, dirty bathroom, no chairs or table, no refrigerator, smell of cigarettes

I would have given 1 star except i didn't see any roaches

When we arrived at hotel on Friday night there were no rooms available for us and others that had reservations. They claimed to have computer issues and then they said they were sold

Room had no towels, the room was ok, kind of beat up. Our journey to the room was long with a lot of different unpleasant smells. We woke up with a roach climbing on the bed too. Hotel looks great on pictures but it really wasn’t it. I stayed for one night so overall it was alright.

Dirty and disgusting

It was ok. They're doing renovation

This was a dump, dirty with a lot of cockroaches. Dirty sheet. It looks a homeless shelter.

Everything was dirty and falling apart. The room smelled of mold and the staff and long term guests were rude.

Needs renovation.

Hasta ahora no llega la devolución del dinero

To get a refund. The pictures on your website aren’t of this hotel. There was garbage all outside hotel, broken tables, window blinds on hotel rooms most were broken, there were random people all hanging out around the hotel not sure if they were homeless. My husband did not feel safe getting my son out of the car so after taking a pics and a video and drivng around the hotel knew it was not in a safe neighborhood and those photos on Expedia are NOT of the inside of this hotel!

Turned us out w/o attempt to find other lodging for us

horrible... run... fast

Waited an hour and a half on line to check in. Got to room and the door looked like a battering ram had been used on it. Entire hotel smelled like weed. Bath tub had hair in.People partying in the hallway all night so we couldn’t sleep.

Hotel was nasty. Mold, roaches. I didn’t stay.

no rags in room. dirty. smelled mold.

A wrong place to try it out

Excellent

This hotel is DISGUSTING! It is an extended stay for drug addicts and drug dealers. I am writing the corporate office to get a FULL REFUND. I only stayed one night of a 3-day rental. HORRIBLE rooms, holes in the walls, holes in the floors, old and dirty. CLOSE this hotel for guest and just rent to the addicts.

Too much people are smoking around the hotel

No me quedé ahí, después del ceckin salí estaba muy sucio

Was duty no good stink

Horrible staff and customer service. Filthy hotel, stained sheets, bad smell. Cockroaches everywhere. Stay away.

No power in the bathroom and the odor from the other rooms were extremely foul, took max effort to wheel to my room and instead of a king bed it was two twin beds. I will be expecting a refund.

There were parts of the hotel that wasn’t appealing to the eyes but the room was clean, sheets and towels seemed clean too.

Ann was a breath of fresh air, so pleasant, kind and provide the best customer service ever. Book here a few times and she was the only staff that ever gave great customer service. Room was great as well

Overbooked and turned away. Never stayed

The place needs to be remodelled, gutted out, new staff or better trained professional staff. Elevator and tv in poor conditions,some mold. Bad paint. Wouldnt recommend unlesss desperately need a place to sleep.

After traveling, being left waiting indefinitely with no solution or contingency plan was extremely frustrating. On top of that, the overall cleanliness of the hotel was lacking. Common areas appeared dirty and poorly maintained, which did not inspire confidence in the condition of the rooms. Combined with the check-in issues, this made for an uncomfortable and stressful experience. Unfortunately, due to the lack of organization, communication, and cleanliness, I would not recommend this hotel.

The service waa the best that's I'd ever experienced!

Staff refused to honor my paid reservation made thru Expedia

DO NOT stay here! You will fear for your safety, hotel rooms aren’t fit for animals. Smoke alarms ripped out so people can smoke weed in them, walls stained yellow, carpets and floors filthy as well as bathroom tubs and sinks, people partying in their rooms ALL night long screaming and shouting and loud music booming outside in parking lot of “hotel. Unsure why the health department hasn’t shut this place down there were multiple health and safety concerns at this property. I will be filing multiple complaints.

This place was not clean. TV did not work. Ice machine not working. Hair dryer broke. No food/restaurant as stated. Check in took at least 40 min because only one clerk. No coffee in room and none available. I cannot image the price we had to pay. Our flight was canceled. Some refund should be considered!!!

The smell in the room is horrible. The furniture is broken. The bed uncomfortable and the AC was not able to be controlled. Overall, a horrible stay and experience

Terrible building, many things broken, no daily room service, even if to just take outvthe garbage. Did not feel safe. Perhaps has lots of welfare customers.

Lack of customer service. Ryan, very rude and nasty. I felt robbed after being treated so poorly by him. After the 3rd attempt to receive a refund. Manager, (lovely young lady)she had just returned from vacation. She was very polite and respectful. Resolved my issue and very apologetic! Regarding my situation

The room is old and outdated and so is the furniture, their were all sorts of illegal activities going on in and around the building but the biggest was prostitution, paint peeling from the walls, furniture smell old and like mold, it was not a good experience and for $203 per night I expected a little better.

Terrible customer service, very disrespectful, no extra towel after 2 towels, no soap, and my deposit refund, never get back till now

I wouldn't recommended it at all. All the paint is over sprayed on doors and walls. Bath tubs in bad condition, safe rusty. Only thing nice was the location across Publix, restaurant, gyms. The elevator closest to lobby was broken, apparently a couple got into a fight, so I had to pull my 2 pieces of luggage across to the other end of the building over carpet which made it very difficult. Its approximately $30 to get to Port Everglades.

The whole place was terrible

The rooms were not as advertised. When i got my room tje toilet was running, the bathroom floor was greasy, and the bed was on a plywood board. On top of that I never heard back about being refunded for my charge.

Rooms are just standard

I was charged for 3 days and was refused a refund. The last time I did stay here the pictures did not match the actual rooms nor the hotel. Sad to say the parking was cleaner than the actual hotel rooms. There’s roaches inside of the rooms to accompany you if you’re lonely. It smells like smoke inside of the hotel. The pool was inaccessible. The staff there never answers the phone so there’s no way for anyone to get through to the front desk.

They took my deposit, i called since 7 ago no one picked up.

The staff is awesome. They are so nice and courteous.

Worst of the worst hotel experience. Staff is disrespectful and unprofessional, except for one lady. The motel is dirty, trashy and unsafe.

Bugs in the elevator. Elevators that don’t work. Hallways unkept. Television selection terrible. You would think there would be soap and shampoo in the bathrooms. Worst hotel I ever had.

The receptionist is extremely rude yelling on the phone so we decided Not to check in

Bad

Not aware of any free breakfast, clean room. Elevators are old. Staff is awesome

Scary place

Very bad experience

Dirty hotel that overbooked leaving families with no where to stay and staff that did not care.

Dresser drawer was broken , shower temperature was variable from warm to cold, the top sheets were missing. We had to flip the comforter over to use the sheet they had on top of it. Line up was crazy for checking in - only one lady. She was super nice even though it was super stressful for her .

The roof of the bathroom it was tore apart

We were not able to check is as the hotel staff informed us there is no more rooms and when we said our room is already paid for she replied that the hotel is overbooked and we had to return back to the airport and spend the night at the airport as it was too late for us to find any where to stay. Additionally we spent about 100 dollar in taxi fare to go back and forth.

Room was dirty and stunk. The staff were rude and the hotel was falsely advertised

Yes

Elevators are old but we enjoyed our stay

There were roaches in the room, the fridge didn’t work, the shower was dirty. There was a women yelling at 1 am on my floor.

Good

Every single thing was dirty and smelly. It was so bad. That place should be shut down

Cockroaches in the rooms along with crack. Absolutely disgusting and online pictures aren’t close to what hotel looks like. Uber driver said that hotel is full of crack heads and prostitutes.

Bugs in the bed, roof leaking, ac busted, sheets are stained and appear to be dirty.... never again. Stay away

Description offers free continental breakfast but does not have one.. the most they offer is one free cup of cofee in the gift shop. The room I was in, had no phone, no internet, and the tv barely worked. The rooms were dirty and smelled and the staff was very rude..

Room looks dingy but clean.

Breakfast fast was nit included in the charge & they charged an additional fee outside of the hotel fee of $38 daily service fee. The room i got looked like a scene out of a crack house movie. I had it changed & there was not a big difference but we were so tired, we took it. They should shut this place down until after it's been completely renovated. Would nit recommend. One good thing. They're pillows & beds r usually comfortable.

The photos were nothing like the actual room. The room was very dirty, clumps of hair on the ground.

Bad

Room, linen, roaches, basic amenities

C'est un endroit sale avec des coquerelles. Mon épouse n'a pas pu rester dans la chambre, elle a quitté l'hôtel? Les images postées ne représentent pas la réalité. Nous avons photos et vidéos à l'appui.

One of the worst hotel. Saying it worst is an understatement to say the least. Highly unsafe and unhealthy environment. The whole hotel smells terrible. The photo put up online is unrealistic and the reality is completely opposite. I booked a non-refundable room and had to walk away when I saw my room and the kind of other occupants, and the kind of folks walking in and out of the hotel. Motels are much much better than this place. Stay away!

Staff is the worst of them all. I have been calling them since Dec. 10 about my deposit of $100 that is still til this day on hold. Every time I call they don’t answer the phones, staff is nasty and have an attitude, it must be coming from the manager, cause she also has a nasty attitude. I will be attaching the proof of my call history and trying to reach these people multiple times and nothing. Disgrace, fire all of and refire other people that want the job and need it.

This hotel looks NOTHING like the pictures in this listing! the hotel I checked into did not match the listing on Hotels.com in any meaningful way. I encountered: • Strong, pervasive odors throughout the building • Carpet deodorizer visibly sprinkled in hallways to mask the smell • A room with visible mold • No towels provided • Staff informing another guest that cleaning is done only weekly • A front desk that was unprofessional, failed to communicate mandatory fees, and did not properly check me in. Additionally, I want to emphasize that I did not stay at this property. Because of the unacceptable and unsafe conditions.

it was ok

They didn't have but 1 cart for 259 rooms and we had to make 3 trips to 5th floor at the very back of the hotel, just to take our stuff out. No hand towels, washcloths. Only thing in room was bed, dresser and very small table to hold microwave. No lamps or place to sit. 5 nights there and had to lay in bed to see TV. No curtains. Just a thin shade that covered window and let light in all night. Too many all night parties to keep us awake.. Phone didn't work. Wuld not reccomend this hotel to anyone.

Inside hotel did not look good and smell bad, there’s no iron to pressing your clothes and ha hangers, the place looks very different from the internet and see it in person

Had to switch rooms 2 times cuz of intruding roomates

I was assigned a room that wasn't operational. I had to go to the front desk three times to get the issue resolved. The hotel had a weird smell as well that lingered throughout the entire building. Additionally, I still haven't been refunded my security deposit from the hotel. It has been 28 days since my stay and they are still holding my deposit. I do not recommend this hotel.

tribble

The rooms and the bed need to be improved

I ended up checking out within minutes. The hotel does not look the same a the photos. The hallways are extremely scathe and everything is patched tighter. Very old looking hotel hiring amateurs to do patchwork. There is also a lot traffic at the hotel. When we arrived to the room there was urine in the toilet and the toilet was broken

Horrible hotel condition. Staff was friendly but slow.

The hotel was extremely dirty and rundown, with a neglected feel and lots of in and out activity. The photos were very deceiving. The shower head was moldy, the table in the room was dirty, and the carpet was nasty—not to mention the strong, unpleasant smell that lingered throughout the hotel. The only bright spot was Anna at the front desk, who was amazing. I would not stay here again, thankfully it was just for one night.

I don’t know about breakfast but building is too old or not in good condition.

The dirties hotel I ever stay. From the rooms to the parking lot. They didn’t even changed the towels from previous guess.

If I could rate this place a 0 I would.What they advertise is not what is presented.The rooms are filthy with mold and mildew on the tiles. The water is cold, there is a water heater that “maintenance” had to rig for WARM water. And when the water came out it dripped out.They only gave you one sheet, not a blanket. We had to ask for sheets and towels multiple times. There was no housekeeping, no room service, nothing.They advertise a private beach! It’s all a lie, you have to go down the street into an alley way to get to a beach. Z E R O STARS !

Between the foul smell of the place and the attitude of the staff, I don't know which was worse. Starting from when I was checked in, the door won't open even though the access light on the lock showed green, meaning it is supposed to open. I had to be moved to a different room. I walk into the room, turned the light on and one of the lamps started sparking at the wall plug-in. I took the risk and quickly pulled it out, to make sure there was no fire. I became curious and decided to turn on each device. It turned out that TV is broke, the microwave remains on luck no matter how many times you try to unlock it. The coffee maker won't work at all. The entire floor seems musty wet and when I checked my socks, it was the dirtiest I've seen. I went down to report the issues and got the nastiest attitude I've ever experienced from especially the light skin lady that works at the front desk there. I had to report this issue for several days for them to send out a technician. The technician is the only person there that treats you like a human being. That TV was replaced, the microwave was taken away and never returned, the lamp was not replaced. And again the smell of that place stays with you. Stay away.

The room and place was trash broken wall bathroom broken overall the place was trash the pictures online lied for sure it felt so nasty I slept in the car even tho I book the room

Disgusting , terrible efficiency at the front desk waited for 2 hours. Rooms were horrendous. Absolutely worst experience there I checked out 5 min after getting in my room and left to a different hotel.

Will not recommend them to anyone.

The hotel looks nothing like the pictures posted to advertise. Appears to be under new management and has went severely downhill. Would never stay again

Machines were down so very elongated check in( not staff fault) Room was 2 star or less

I took almost 2 hours of waiting in line to check in and once getting to my room, it was in bad shape with damage on the walls, stains in the bathroom and the best part was the speaker right outside my window blasting music for the pool all day. Do not waste your money here.

There was no breakfast

Worst hotel i ever atated at

the room was dirty, a bed was broken, there was mold on the cieling.

Don’t waste your money here. Rooms smell awful, dirty, cockroaches, pool is nasty. We tried to get a refund our first night and no manager.. tried calling all weekend and the following weekdays and no answer. Ended up leaving on our first night anyway. Terrible communication and terrible stay.

We did not have breakfast. Staff was great. The room was very nice, the bathroom however needs a serious upgrade.

The furthest room from the check in on the 4th floor, and I use a walker. No shampoo or working hairdryer prevented me from washing my hair before our cruise.

Ask for service and never received it and there were roaches in the room.

Rusted appliances, stain in the bathroom. The door is old I was scared. I spent most the day in my car

Nothing to like room was messy bathroom was dirty. Worst hotels i visited w8ll never go back

Honestly this the worst hotel I have used, dirty all arround, staind sheets. In the morning some one from the hotel tried to get in without knoking or asking. Room's microwave wont work, bathroom was dirty, multiple stains on the wall, washing place was broken on a side, sink was damage and broken. I hope this review guides you away from it... horrible experience...

The hotel has an odor and the bathrooms need to be updated

Upon entering the hotel, you are welcomed by the scent of what I can only describe as cockroach repellant spray, like when you fumigate a house. The scent is so thick that it coats your skin and clothes. I’m worried that a tomato juice bath won’t get this smell off of me, my wife, and our daughter. If that’s not enough, you’ll likely see 10-15 people just hanging around in the parking lot, lobby, “gift shop”, and in your hallway. Don’t expect to feel safe staying here. The front desk staff was friendly. That’s about the only positive. No, that is the only positive. Upon arriving to our room, we first noticed a few dead cockroaches on the floor. Not a great start but decided to give them the benefit of the doubt. We left for a few hours to do some shopping/grab some food. When we returned and opened the door, I saw a cockroach running away from the bed. I killed it and thought that might be it. Unfortunately, as I rounded the corner of the bed, two more cockroaches were scurrying away. I killed both of them and grabbed our suitcases and we left. I’ve requested a refund but we’ll see what happens. Please take caution when booking this place. I promise you you’re better off spending $100 more to stay at any other place.

I think it’s even not important to mention that the hair drier was not working either, and also that the next morning when I was checking out, another guest was picking a pillow in his finger tips with a bed bug crawling on it! All in all , I don’t recommend it, not even worth one penny!!

He never does his work properly according to his colleagues that spoke poorly of him in my presence and I experienced it at a particular time while dealing with him. It's just a lack of professionalism when you don't know how to speak to the guest. Maybe More training can be had at this particular Hotel, in General. One person that I was very impressed with was the light skin lady who is in charge of house keeping. She's great at her work, She maybe needs to be in charge of the Hotel. Very professional and helpful. I must say that about her, can't remember her name, but very guest friendly. Creepy Manager.

Well it started out great! I walked in and the lobby was nice, it smelled great! There were a few weird rules that I had to agree too but nothing too crazy. Every rule has a reason so I figured they might have dealt with unruly customers in the past so they had to be very specific on paper. I booked a king bed room and when I checked in they put me in a double queen. When I asked if it was a mistake they dismissed it and said it was and upgrade because I got moved to a "renovated" room. I agreed, accepting the upgrade and headed towards my room. Immediately after the lobby/gift shop area, the atmosphere changed. The carpets were dirty, the lighting was creepy and the pleasant smell was replaced by one of old furniture. The "renovated" room was worse. There were paint splatters and stains on every surface and the beds consisted of a mattress, still in the shipping plastic, on top of makeshift plywood bed frames painted black with a single sheet on the bed. There were no sign of bugs and was relatively clean aside from the terrible remodel job. The water pressure and heat were great which can be rare in cheap hotels. All in all you get what you pay for and this was the cheapest hotel on the list.

I saw roaches in the room

There was no breakfast, i didnt go to the bar, so i dont know about that area.

The hotel was in very poor condition and looked nothing like the photos on the website. The walls had holes, and the room overall was in extremely bad shape. We didn’t stay even one night. As soon as we saw the room, we asked the front desk staff to cancel our reservation because we were going to another hotel, but they told us we had to do it through Hotels.com. Very disappointing

Dont recommend

Shower was broken couldn't shower for 2 days

I qualify it with 1 star

Clean enough

There was a broken window in our room, smoke lingering in the hallway, and smell of marijuana. I just didn't feel safe there.

The room had roaches, it was very outdated. The room didn’t have a microwave, the bathroom was raggedy, no comforters on the bed. It smelled in the room and hallway, very uncomfortable stay.

Then when we got back from our night out there was NO where to park!!! Hotel is very old with a sloppy coat of paint on everything!!! Women who worked at front desk were awesome & friendly!!

The room was disgusting and NOTHING like the photos available! There were holes, roaches, weird stains and a horrible smell. I couldn’t stay even for 10min

Overwhelming smell,

I waited in line for almost an hour to check in. The gentleman at the front desk that was working on the key reader was extremely rude to several guests. I booked online and all taxes and fees said they were included. After i checked out I was charged 42$ for a resort fee for the amenities which I did not use. This was non refundable and not included in the price when booking as it was stated. I had to go to the airport at 4am and apparently there was a night club or atleast a big party in the same building . Its 4 am and people were out in the parking lot dancing singing and carrying on . I was trying to back out of my parking spot and cars were speeding around the parking lot and cars were parked on the side of the building . I had to eventually ask 2 security guards who were standing out side to help me get out of my parking spot, which ultimately took almost 20 minutes just to back out with all the traffic at 4am. I absolutely would not stay here agian. And would not recommend it.

Hotel is super old and need to renovate

l,waited over 1hr30 mns to check in

Good 8/10

Cockroach’s every wear. Staff not friendly at all.

The hotel has a resort fee on a small sign at the desk would never book this one again

Nicole was help

Persons smoked inside building ( marijuana odor) Amenities lacking in the rooms ( microwave ) Parking issues.

Pool looks great now

No rooms available

I was having difficulties checking in because your front desk staff with glasses and dark skinned gave me a hard time for 2 hours because my physical id was stolen but couldn’t check in still. My mother had to come check me in just for the other front desk worker to say the worker with the glasses could’ve been checked me in and not gave me a hard time. I arrive to my room, no working phone to contact the front desk, no working remote, no blow dryer and my mom been requested a microwave to the point where I went downstairs and waited a other hour just for me not to receive a microwave and my food having to be heated up by someone at the front desk. When I was asking for what microwave I requested I was getting ignored. It was a lady that helped me at the front desk throughout this whole process. Fast forward to the room, after I was done eating my food it was roaches crawling on the floor, and I didn’t wanna be a bother to the hotel because I was already having problems before so I dealt with it and tried to lay down and go to sleep as I’m going to sleep. I wake up out of my sleep and see a roach crawling on the bed where I’m sleeping at . I had a double room so I ended up sleeping on the other bed under the covers until morning time. Next morning I went to the front desk and told them about the issue. I still didn’t receive a microwave but the person at the front desk working at the time upgrade in my room but still didn’t have a working blow dryer. Roach crawling on stairs.

So I asked to be moved to another room this room was closer up front on the second floor, I was there with a lady that was just wanting me to drop off my luggage, so I thought I'd stay even though the rion didn't have microwave which they advertised,

I love the room and next time I would like to find the same room it’s was perfect

Something else

Room had mold

Hotel is in very poor conditions, but the main problem was at the check in they charge a nightly surcharge of 38$ plus the room already paid in expedia, so I ended up paying a lot more. And I couldn’t cancel the reservation because it was non refundable, expedia couldn’t do anything to help me either. So what you see in expedia is not the final price for this hotel! Not recommended

Budget friendly hotel Great staff! Extremely busy lobby seemed to be the hangout spot loud folks up down hallway all night!

3 stars

I enjoy the peace but the ac was broke bathroom could have been cleaner smell like smoke on the floor

Room didn’t look like a room, microwave wasn’t working, no hot water and no breakfast so I checked out immediately I noticed these things. Thanks to Expedia I was refunded without any problems.

Good

Rooms not clean roaches in it no fridge no room service I need my refund asap

First off the woman,Candace, who check us in was amazing.That was the only nice thing about this teip.We got into the room and it stunk,pubic hair and long hair was all under the bathroom sink and around the toilet.There was hair on the toilet seat.The floor in the room was sticky and hadnt been swept or mopped.Then we saw a German roach.I decided to go up to the office and complain,Candace was very helpful and gave us a new room.That room was alot cleaner and smelt better but after we fell asleep and woke up,we found 2 more german roaches in that room.The pictures do not look like thw actual rooms,they need to be updated on every hotel app.And noone is allowed to check in till 4:00 so the line was out the door,we didnt get to our room till about 7:00 that night.Horrible expierence, do not stay there.

Slow checking! Lobby unkept Hallway dirty

The staff greet us with love and respect,they care to us with whatever we needed.

old hotel and try to hit you with a "$38 amenity charge” but great staff.

Room was nice, the front desk Lady was the nicest one at the hotel. Very kind and she made my checkin very smooth. I enjoyed the tiki bar.

Place is outdated and horrible, with roaches coming out of drains and tv sockets and from behind some furniture

The room were terrible the furniture broken can’t put yours clothes in drawer the mirror dirty and the bathroom sink clogging while using it not even a microwave to hot your food. It was very terrible service and the place smells like burning ancient oils. The hotel feel very claustrophobic.

I requested a bathroom curtain which I never recieved I would like that charge to my credit card returned immediately

The surrounding area is not safe, homeless roam in and out of the lobby and camp around the outside of the front. The inside is under renovation, smells like chlorine and obnoxious air fresheners. The hallway carpets are moldy and smells like something died. Room doors are flimsy. Got the wrong room, 2 queen beds, and it was bare. Crappy 40” tv with no remote, only a sheet on the bed no extra blankets as seen in pictures. Smelled musty and there were dead roaches in the windowsill. Bathroom was in the middle of being remodeled and was dirty, paint stains on sink counter and toilet, towels were absolutely disgusting. Plumbing under the sink was exposed with a massive hole in the drywall. Front desk attendants were in training, so no blame on them. The manager is rude and dismissive. Had to sign several waivers and sheets, was a very strange thing to be greeted with. Booked for 5 nights, didnt stay more than 30 min. Getting a refund from Expedia was one of the worst experiences out of this. This hotel listing needs to be removed until the hotel remodel is complete and the surrounding area is safer. I will also no longer be using Expedia after the customer service experience I had with trying to get a refund. If I could give 0 stars, I would.

The worst hotel I have ever been too smelled like zoo all druggies there very dirty do not go

Dirty place

Not good

Smells horrible!

Not clean at all and infested with roaches

Terrible

Three room changes, not clean, room door did not close properly. There was no posting about a $38 charge for amenities on the property in the bookings that I looked at. Just horrible experience.

This place is ugly, smelly, and poorly maintained. I won’t be returning, even if it’s free.

Rooms were not clean, strong smell of smoke, cockroaches. I initially booked for 2 weeks. I had to check out very next day due to several problems. Hotel staff try to enter the room with their key without calling. I was told the room assigned to me was not supposed to given to any staff. I stayed for one night and the hotel did not even refund me the remaining nights that I've already paid for. Poor service from the hotel and hotels.com website.

From the room key not working, it was changed more than 3 times before they finally just switched our room. There was an unexpected deposit 3 times more than what we paid for the room. The rooms were dirty, beds had hair on it still. Splattered paint on the floor and furniture, no microwave in the rooms, they needed to be requested and even at that, they found it hard to get. Again, bless the staff, they remained kind and patient although you can tell they were having a rough time! I hope and pray they can accomplish the vision they have for this hotel as expressed multiple times during our visit!

No television service. Toilet flushing bad. Bed uncomfortable. Not enough room lights. Dirty face towel. Only one hand towel. For the price might be ok. At sign in front desk personnel mention a hidden fee of $43,with that added I would be able to stay at the LaQuinta at 3800 Commercial Blvd, better accommondation with breakfast. From desk personnel I believe has waiver the $43 additional fee. Anyway you get what you pay for at times. Not my first bad experience of lodging at this hotel. Finance is tight. The staff is a 50 50 as for friendliness.

The room was not clean. The room missing so much stuff inside.

Looks nasty, they try to make it look bougie in the inside but its absolutely NOT. sketchy people walking around, looks like there’s mold and algae in the windows. tried to get a refund on my room. She told me to contact expedia, expedia tried to contact them as well as me but the lady hung up the phone on me, and ownership never got back with expedia. absolutely terrible. the true definition of you get what you pay for and if you want a good hotel experience GO SOMEWHERE ELSE. I recommend Avid by IHG by the airport, relatively affordable and a good hotel… with breakfast. would NOT recommend the hotel to anyone

Clean room everything is everything

Rooms are so dirty and hotel is so poor and smell like rats

I also got charged for a supposedly $200 resort fee plus $36 for I dont know what for. But they said they were going to refund it if they didn't find any damage. WHAT DAMAGE! They put us in a room that was still under renovation. I have pictures and videos to show. I hope I get my $200 refund back because we arrived at 1 am in the morning and we're too tired to go back to desk after a 17 hour drive and complain about everything that was bad. Have pictures and videos to proved

There was not 1 chair in the room no blankets on bed smoke detector needed battery so kept beeping

It is the true definition of "you get what you pay for" and in my opinion, i paid too much. There were roaches everywhere, mold, dust and dirt. They were renovating by just covering up all imperfections, not actually fixing anything. They charge resort fees and say their for amenities like breakfast but still charge for breakfast. The only good thing about this place is the front desk agent, Ana.

.

Booked a stay for a guest upon arrival they required a deposit which is not a problem however she went on to state that she needs the credit card used for the reservation absurd this a business account used for an employee he would not have that physical card present promised a refund no that it’s being denied

Switched rooms a few times, TV's weren't working. Found a room with still limited channels. Saw roaches quite often. And also had a damp feeling especially the first night there was water seeping up from the tile floor.

Property feels dingy and dirty. Rooms are not well taken for. Mold spots on roof, ripped courtins, dirty bathroom appearance. Hard beds, horribleb pillows. Chackes out tje next morning of my arrival

Poor wifi

The rooms were a little dirty and the ceilings were falling

That is by far thr worst hotel i have ever stayed in . Outside full of working girl hallway smells like smoke dirty rooms with roaches and rude employees.

There was only 1 person working and a long line of people.

Quiet

Better WiFi, I hope once remodeled looks better. Good service.

Good price but not safe at all

Roaches is everywhere the toilet is dirty the flor is nasty the front desk lady is rude overall this place should be closed

Ok

Roaches, Drama, and shower backs up. Entire building needs repair badly.

Wasn't able to check in, the hotel's internet wasn't working and they couldn't make keys or anything. Reservation should have been cancelled and refunded immediately.

The staff is very rude but the manager explained he’s presently in a transitional facility

N/a

The pictures of the property were beautiful and reminded me of home. The actual property was very disappointing to say the least, and there was big water but waiting to greet me in front of the bed. The person that knocked on my door for house keeping was rude. Overall I was very disappointed and had to check out early. The person I spoke to was no help and didn’t offer any complimentary service, just said there was nothing he could do because I booked my reservation through a third party. Horrible!!!

Not a place to stay manegement thugs

Not good

Noisy broken down elevator old mattress

It was very dirty, had roaches in the room, furniture broken, bed linen dirty, room dirty and smells awful from the hall way to the room, customer setvice terrible and idlers hanging out in the lobby from the street. I did not feel safe.

Was unable to check in after waiting 45 minutes, front desk agent yelled at people that where asking how much longer to which her reply was she’s new and having computer issues. When I asked if there was another person that could step in and help she angrily and rudely said there is not and there are couches to sit at and wait. I left and still have not received a refund or call back from a manager.

The king bed was a queen bed put on a king bed frame too, bathrooms still had trash in it

The hotel was dirty, smelly and had roaches. There was a broken safe in my room. There was no dining, no vending machines. The smell walking through the hotel was disgusting. It needs to be shut down and renovated the girl at the front desk was pleasant though she made it worth taking the loss. The customer service representative at Expedia was not helpful and was rushing me to get off the phone, which made it even more of a disaster and made me not want to do business with Expedia ever again. I took matters into my own hands and just paid directly through the hotel because Expedia customer service representative seemed like she didn’t want to do her job when I called about my reservation. My overall trip went well, though the main issues were booking through Expedia and arriving to an unpleasant hotel.

Lots Roaches everywhere .. dirty

Just checked in and walk away right away still waiting for my refund manager said system is down and he will refund it soon .realy dirty

We switched rooms as soon as we got there and still disgusted. Coachroaches everywhere, no tv service

the place is under construction, its so bad I wouldn't recommend to nobody.

Absolutely the opposite of what I expected to make a romantic getaway every was terrible from odor to roaches

First off there are hidden amenities that were not online like being charged $20 per car per day. Microwave and fridge use is 15$. The next problem was how the hotel looks like it is falling apart. - The paint on my door was peeled off, looks like it was bashed in. - The floor looks like it’s dusty and moldy. - There is no phone to call the front desk and I had no blanket. It was already 2:30 in the morning and I was not going downstairs. - The room smelled of paint and mold. - The bathtub shows clear signs of mold because you can clearly see an impression of the bathmat. So where the mat was is white while the rest of the tub has orange dots everywhere.

horrible. AC did not work, would not change my room... roaches every where.

Under construction and disgusting

In need more cleaning

In need cleaning

I never got to check in their line was long and it was hot August 2nd. Called them and they left me on hold and til today August 8 I am being charged for a stay that never happened I have been on with Orbitz and trying to call Hotel who never come to the phone. How can you charge one for no stay and ignoring unprofessional service?

Hotel appeared to be primarily used as a low-income housing building or maybe a homeless shelter? Many permanent residence that get into loud fights (police visited the property at least twice during our 3 day stay). Broken vehicles in parking lot, many doors to rooms broken, etc. We only stayed there because of location and the other nearby hotels were sold out. Would rather have driven further to stay somewhere else had we known of the condition & environment.

Had to argue for a refund after the room was infested with roaches, both adult and baby roaches. The manager fought with Expedia about giving a refund.

Would never eat from there. The bed was ok. The internet was poor. I was scared to sleep there because it didn’t feel safe. Seems like a crack house

Nothing , Didn’t Serve Any Food , Beds Were Soft But Sheets Are Too Thin

This place needs to close down this property is unsafe the environment is filthy the property manager is rude I didn’t enjoy my stay at all roaches everywhere bums hanging outside

My wife and I needed a place for the night while we move into our new home and the room was so filthy and disgusting I literally had to beg her to stay in the room. Never seen anything like it!

Didn’t like the fact that staff lied when I made a complaint about the cleaning this of the hotel

Worst Hotel Ever Not Recommended

Don't stay in room 400, the door was broken and didn't close properly, the bathroom was all dirty, the air conditioning was making such a loud noise that I couldn't sleep.worst experience of my life I do not recommend it

The staff was nice and well trained when I got there after I checked in it’s was hard for me to get in my hotel room the key door wasn’t working the machine to make the wasn’t working the whole 5th floor door keys wasn’t working after I checked in I stayed in the hallway for 2 hours until they finally do something to open the door when I got in the room I was so tired I thought I was going to get some sleep when I touched the the bed was dirty I have to go to the laundry room downstairs to get linens to make my bed the room was filthy the curtain was old wrinkled with multiple holes on it the bathroom wasn’t clean they have some old furniture they not in good shape it’s was a mess never again.

Terrible

Great

Was not what I booked. I booked a king. Got a queen size. The floors were peeling up. The bathroom was disgusting. It was nothing like the pictures. And pool was closed

Property has roaches

Remodeling was not a problem. Paid for a king bed, got 2 queens. Sugar ants in bath and kitchenette, on 5th floor! Pot smokers hanging around outside. Requested a second towel, never received. No regular coffee kcups available.

The photos on the website do not accurately represent the reality of the place. The building is run down. My first impression when I opened the door was that there was no clothing closet to hang our wedding attire. My partner noticed that while I was checking in, the people in the lobby were prostitutes. We actually slept with the ironing board propped against the front door.

I need back my money i didnt even check in

This was so horrible that we forfeited our money and left after an hour. Not a single thing was as picture. The room was disgusting all "amenities" were closed or didnt exist. 1 staff member was a royal b*tch but 1 was fabulous

Good stayed

Very good service

Pool closed, gym out of order, elevators 1 out of 2 didnt work, safe in the room didnt work We stayed 4 nights the room wasnt cleaned not once! Everything smelled and looked old I just got tired and just waited till the check out time NEVER coming back

We would have left for another hotel if there had been any available, but we were stuck due to the holiday weekend. They said they were remodeling, so maybe it will be better in a year!

The check in long wait times over an hour, pool was out of service for entire stay. rooms needs updates, no microwaves. Friendly staff ++

Paid for two rooms only got the key to one room never got resolved waiting in refund the place is highly unprofessional , loud and reeks. Roaches in the rooms, the water does not get hot at all had to bathe my infant child with cold water. Not to mention the toilet barely flushing , no tv remote until we spoke up, no microwave and pool unavailable. This was all false advertisement literally I’ll never come back .

Very bad

It’s okay for the most part

Legitimate prostitution ring operated more like a halfway house absolutely sketchy as can be I abandoned my reservation after 30 minute of listening to a guy who had just got out of jail trying to haggle for a half night rate… It was terrible people kept circling my wife out in the car…. Absolutely horrible

The experience was horrible. Housekeeping never showed up for the days that I was there for I had to constantly go to the front desk for service and all I got was that they were short staff and I had to wait. I booked this hotel for the pool and it was out of order for the entire time I was there. The trip was to celebrate a birthday and it was the worse experience I encountered. The service was not provided and the stay was not comfortable at all. Because of this I had to spent extra money going to another pool and beach.

This property was a disappointment. First there were bed bugs, second I was given a 2 queen bed even through King was preferred, and last there was a foul odor in the halls and rooms.

Location wasn't bad but property is not what you see in the pictures. I had roach infestation since first hour. Had to throw out all my fruits because they were covered in roaches. Disgusting

TV wasn’t plugged into to the wall with no extension cord to plug it in Dirty

The staff is very kind and friendly

Please do not go here! We left after 10 minutes. Bugs everywhere and our door didn’t even lock.

A bunch of baby roaches wetecall around the bathroom and other areas by door and refrigerator were water leaks.

Nothing great here.

First thing the hotel only had 1 roll of toilet paper and when I asked for another one they were completely out so I had to door dash some to the hotel that's crazy, no phones in the room to call front desk

This is a real and un personal review this hotel had Roaches are everywhere also insect infected like spiders . the building is very old it needs to be renovated! The pictures that is on the website are Catfish in other words not how it seems once you get to the hotel & I also requested a refund and it was so infested with roaches that I didn’t even spend the night there I slept in my car I don’t recommend but take a chance at your own risk !!!!

Very run down, stains in the bathroom. Bugs/roaches in the room

Their communication is terrible. I tried multiple times to contact them to cancel my reservations and receive a refund, but they did not pick up once. Expedia even reached out to the hotel multiple times but was also unable to reach them. I am still yet to hear back or receive any sort of update. Do not recommend.

I will be requesting a refund.

Roaches, no house cleaning towels, did like that there was a microwave

Nothing else to say really

No tiki bar as advertised. And the outdoor grounds with the pool and garden closed. Otherwise it is ok for a one night, glad I did not stay for multiple days tho as it has limited amenities. Front desk staff very kind. I would come back for another travel stop, just not for extended stay

They have improved à lots

I LOVE IT

The rooms are affordable and just ok

2.) The workout center was not open, although both were advertised as available. 3.) I never received housekeeping for the 4 nights I stayed there. 4.) I had bugs in my room. 5.) Entry doors were closed after 9.00 PM. My room was at the end of the hotel, so I was required to totally walk around the building to get in the front lobby. 6.) I asked for coffee, and housekeeping didn't have any cream or sweetener. I had to buy my own cream. 7.) Front office phone was never answered. I called to asked how late I could sign in, and I called a number of times about the condition of my room (bugs and housekeeping). Terrible stay. Expedia should reconsider promoting the hotel

Check in is at 4pm but be prepared to wait in line for checkin because it takes a long time. There is a 50.00 extra fee for late check out. There is a 100.00 deposit. There were only 2 elevators working for the entire hotel. The hallway carpets have lumps in them. There is a candy lady but she is cash only. The bed was comfortable. The pillows are small. There is only the one sunblock curtain and it is outdated and warped. They have nice sized Philips TVs so that was a plus. There was an iron, ironing board, microwave and mini fridge in my room so another plus. There was a couple fighting and chasing each other down the stairs screaming. The location is great to stores in the plaza across the street. The furniture is definitely run down and out dated. The sheets and towels were the dirtiest I’ve seen. The room doors seem like they have expanded so opening and closing is a hassle.

Roach infested, I now have to go find roach killer to bomb my clothes luggage and truck. I’m terrified for me and my family lives now, taking this back home. I have the photos to prove.

Everything i didn’t like anything 😢💯

Convient but no hot water, no blankets on the beds,noises from the outlets,toilet stays running,and mold in bathroom.

AWESOME

AMAZING

Found out Hotel pool was closed immediately after placing our reservation and tried to contact Expedia but nobody would talk to us and nobody will talk now. Not happy at all.

Both the hotel and Expedia are scams!! I’m still awaiting for refund for a room that was paid for and it was never honored forcing me to book another hotel at 3am

.

Hotel in terrible shape, nothing was working, that hotel needs to be torn down, roaches everywhere, everything extremely old and in really bad shape. Disgusting