Fort Lauderdale Grand Hotel

Good

I ended up not even staying here, absolutely terrible. To begin with, I didn't feel safe since the moment I arrived. Next, I entered to check in, and the staff was extremely rude to me, plus the lobby smelled horrible. When I got to my room, it stank, the towels and sheets were dirty. Furthermore the bathroom didn't even flush. I ended up not staying here and went elsewhere, with no refund.

Disappointing

Ms tay the front desk was helpful My room ppl was looking into my room ppl was literally listening to my room it felt uncomfortable n not at peace

The stay was mostly quiet. I have to be more careful in booking because some traditional rooms don't have a refrigerator nor microwave; Which is what i had..Couldn't upgrade til my original booking ended. The room was clean and the staff was nice!

As the old saying goes you can't be cheap and good. So I booked an overnight stay at this property as soon as I walked in it was apparent this property was not in good shape physically. I walked to the pool landscaping was not taken care of a lot of loud children running around screaming. The lobby was not up kept I went up to check out the room it was horrible I was so tired I stayed overnight anyways. All through the night I heard loud noises from the train yard, loud cars people screaming stay away have a great day

entire hotel needs to be closed. The walls & tubs are peeling. There are stains everywhere. The red roof or motel 6 is better than this hotel.

Also the area doesn't look safe

Bathroom door wouldn't close toilet wasn't flushing properly The only good thing about the hotel was the design in the front

The afternoon shift they treated me no respect.

This room was a complete disaster. Parts of the ceiling were missing, the pillows were dirty, and the bed had a large dip in the center, making it very uncomfortable to sleep on. The microwave was covered in mold, the floor was dirty, the sink leaked water onto the floor, and the toilet did not function properly. The only things that worked correctly were the bathtub and the air conditioning. When I reported these issues to the front desk, I was told that this was all they could offer. Overall, the condition of the room and the lack of assistance made for a very disappointing experience.

location and check in staff the cleanliness the room smelt like mold the bath tub was so disgusting i couldn’t even take a shower the water even came out dark.

The pictures on the site. It is a total dump. It was the most uncomfortable sleep I've had and I couldn't even take a shower how the place was set up... If ur homeless it's a place to stay but if u can help it spend your money elsewhere

The room, was not in the best of shapes, there was some rust. Also I'll say didn't feel like the safest place to be. Gave Motel vibe rather then Hotel.

The worst hotel ever! Everything was dirty, outdated, doors were black (dirt), the room was so horrible! Pool was green, like if they never cleaned it. The outdoors it was disgusting as well. DO NOT RECOMMEND THIS PLACE AT ALL!!!

Nothing! The worst hotel ever! Everything was dirty, outdated, doors were black (dirt), the room was so horrible! Pool was green, like if they never cleaned it. The outdoors it was disgusting as well. DO NOT RECOMMEND THIS PLACE AT ALL!!!

Pool nice lobby nice couches out dated first room put me in was so nasty I don’t think house keeping told front how bad that room was it was a long stay room the people had just changed my room it was a lot better lil out dated n cabinets needed fixing but it was to bac for the price

Me pareció pésimo hotel, hice el reclamo a Expedia para reembolso y solo me dieron 25 usd. Me pareció pésimo todo.

The hotel looked nothing like the pictures online. Everything felt old, poorly maintained, and overpriced for the quality provided. I honestly regret booking this place and would never stay here again. I would not recommend this hotel to anyone.

Pool nice

Price Everything is very tired, smells of smoke and vaping. No way to ventilate as the windows are sealed. Aircon is very loud. No cups or glasses in the room. Pool is full of leaves.

Exceptional

Exceptional

nothing

photos on this site are very misleading... does not look like it appears.

Parking Had bugs everywhere and the water was cold the entire stay

Parking Had bugs everywhere and the water was cold the entire stay

The location it was central to everywhere i needed to get to Did'nt like the fact that the elevator was not working at the end where my room was located i had to walk the stairs or take the elevator at the far end which was inconvient for me. And that i have not yet recieved my deposit yet.

I like the size of the rooms, the price and the location I don’t like the fact of the lovely pool area is not kept up or usable. I did not appreciate that. The large perfectly good 50” flatscreen TV that I forgot when I left was no longer retrievable when i returmed for it, and I was told it was thrown in the garbage.

Was in the lobby waiting for my room and roaches welcome me crawling and the floor the rooms smells smokey and full of mold there was a party all night with loud music they don't even send an email are a call informing us about the party

I like the size of the rooms, the price and the location I don’t like the fact of the lovely pool area is not kept up or usable. I did not appreciate that. The large perfectly good 50” flatscreen TV that I forgot when I left was no longer retrievable when i returmed for it, and I was told it was thrown in the garbage.

The location it was central to everywhere i needed to get to Did'nt like the fact that the elevator was not working at the end where my room was located i had to walk the stairs or take the elevator at the far end which was inconvient for me. And that i have not yet recieved my deposit yet.

Greet place enjoyed my stay safe place

Convenient location Lock was broken on the door.

Convenient location Lock was broken on the door.

I have reported this place to the health dept. I reccommend you read the reviews on Goggle and stop offering this place through expedia

Last minute booking. The place smelled smoky, and there were other visitors smoking inside, which made the environment very uncomfortable. The bathroom was not cleaned properly and appeared unsanitary. The rooms also had a bad odor and did not smell fresh at all. Parts of the room were damaged, with dented areas and rotten boards that need repair. Overall, the property needs deep cleaning, proper bleaching/disinfection, and better maintenance. Unfortunately, my experience was not good.

Last minute booking. The place smelled smoky, and there were other visitors smoking inside, which made the environment very uncomfortable. The bathroom was not cleaned properly and appeared unsanitary. The rooms also had a bad odor and did not smell fresh at all. Parts of the room were damaged, with dented areas and rotten boards that need repair. Overall, the property needs deep cleaning, proper bleaching/disinfection, and better maintenance. Unfortunately, my experience was not good.

Exceptional

Exceptional

Atiende muy mal la señora que está en recepción muy mal. Exactamente Rachel, The lady who is at the reception very badly serves very badly. Exactly Rachel The lady who is at the reception very badly serves very badly. Exactly Rachel

Very aged building in and out that doesn't represent the name

The property is not well maintained but it is okay.

The room was disgusting, smelly

Nothing I found a camera in the smoke dector

Nothing I found a camera in the smoke dector

Good

Alright so the toulet seat broke. Also opening the cabinet u dee where the tv is at

The the elevator didn't work.Only one did. The dead bol6in my room wouldn't lock ° the maids would keep knocking on the door even when you would shout out loud you was okay!!! You had to get up and open the door and tell her that you were fine @@ I think that they was hoping to see you naked @@!!!!!¡!!

The pictures dont do this upscale looking downgraded hotel the reality of it being very old and in dier need of maintenance Comforters and sheets stained along with drywall/stucco/faucets/tubs/and toilets in need of repair along with parking lot needs lighting

It was roach infested, the tub and sink was leaking, there was hair on the tub wall as if some one shaved and left it. With all of this they refused to give a refund. I struggled and had to wait a month to get back my deposit . I took photos as well

The pictures dont do this upscale looking downgraded hotel the reality of it being very old and in dier need of maintenance Comforters and sheets stained along with drywall/stucco/faucets/tubs/and toilets in need of repair along with parking lot needs lighting

Este hotel está bast

Is run down

Good

The check person had a nasty attitude. The property was not well kept. There was a dirty diaper on the elevator. Room had dead roaches. I inquire about my refund from my deposit,and they had no clue when.

I enjoyed my stayed

Exceptional

Clean room cold AC lot of places to eat nearby easy check in would recommend

Beds were really comfortable, ac was cold, staff wasn’t very helpful. Had a lot of luggage and didn’t get a cart. They said they didn’t know where it was at.

Need paint

You get what you pay for. It was cheap so it was a dump

No microwave and refrigerator nothing at all I didn’t like to stay hotel room number 503 👎

Staff, not clean and hidden fees

NA

There were cracks at the baseboards where several roaches entered the room. Housekeeping had to come to the room to spray and left the can of roach spray so that I could use it during the night, which I did. Also, the water fall outside my room stayed on all night, disturbed my sleep.

Everything

Dirty, saw 3 roaches so I slept with the lights on

Everything was terrible

Evrthing look old and dety

However at 2.30 am there was a loud argument outside our room. The hotel pictures were very old the hotel is very very old and run down.

I like there is a bar in the hotel and the shuttle service for the airport is great. It runs early and has a kiosk to be added.

You know what they say...? You get what you pay for and i believe that to be true with the room i got for $71.00 but that's all I needed at that time! The room was clean. The floor was cleaner then I had assumed bcuz I did the floor test! Fold 1 towel in have put 2 feet on each side, get some water on the floor but not to much and start moving that towel under feet like a street scrubber! Go from the shower to the bed! Then flip it over and take a looksy! You'll be able to tell right away if ur room has been taken care of or not. My towel was surprisingly not dirty!! The A/C was good. Parking was parking same old thing there. Its just that the place seemed a bit rickiddy ok. Like most of the screws were lose that was holding it all together! Thats the best analogy I can come up with for ya'll. So if these things bother you dont book a room at The Grand.

Customer service, Roaches Every Where, Marijuana smell everywhere.

These days, the parking lot hums with discreet activity, and colorful characters beckoning you to stop and view their goods. The forest surrounding the hotel hides a different sort of community, shadows that shift about under the branches. They are going about their business, and if you don't bother them, they won't bother you. Similarly, if ever, there was a property that was haunted, this hotel surely is. Any hotel will have a long history. Have a wide variety of people coming through in various states in their lives. Every hotel sometimes has people die during their stay. A hotel as old as this has seen many spirits pass through, but if you don't bother them, they won't bother you. Take a cash deposit. There's no reason not to... it's cash!

Just somewhere to lay your head

Made it room, and the door wouldn’t lock. Not to mention the room wasn’t clean and everything was plugged into a painted extension cord. We left. I am 100% sure we would’ve been robbed had we actually slept there.

The rooms were severely dilapidated and in need of renovation. None of the outlets worked except for the one located near the television. Drains were obstructed and did not drain well. The door to the room did not lock whatsoever.

The sink was also broken—water would leak everywhere and spill all over the floor whenever we tried to use it. On top of that, the room was very dirty and poorly maintained. The bed didn’t even have proper sheets—only a bottom sheet and a random blanket with nothing else. There was no bedside lamp, and the one lamp in the room was filthy. The entire place, including the outside areas, was dirty and uninviting. To make matters worse, the staff had a terrible attitude and were not helpful at all. I would not recommend this hotel to anyone. Very disappointing experience.

Room and condition not the greatest. Hotel dark and gloomy. For desk clerk not pleasant. Eating at the desk while assisting customer not hospitable at all. Not welcoming or inviting. Never will stay here again. Nothing GRAND about the place.

Disgusting garbage place. Room door lock was broken, tub had 6” of water in it with the clogged drain, mold on the walls, staff were horrifically rude just saying “leave and we will refund you then” at 2:00am. I’ve travelled all over the world in hundreds of hotels and this was by far the worst. I wouldn’t put prisoners here

Alot

Parking was Safe and enough Space, Third room had New Air condition, staff was very helpful with changing rooms, rooms had Broken fridge, rusty safe, walls and tiles Need a makeover, power outlet didnt work, only tv in the bedroom had no power, kitchen cabinet All broke, pool wasnt clean, people Smoking In the Building and outside

Everything was very good and the service was great

It was fifthy staff is rude. Room was disgusting the whole building was disgusting

In side not clean properly

As soon as you walk in, the parking lot smelled of weed. Once you come out of your lift, you’re in a strange place with dirty worn down floors. Once you’re in the room, bathroom door is broken, toilet doesn’t flush properly Overall very bad stay.. loud noise all night.. difficult to fall asleep.

Nothing

From the moment I walked in, it was clear the photos online don’t match reality. The room was dirty, everything smelled like weed (including the bed sheets), and the whole place felt neglected. Something even bit me while I slept. On top of that, the environment felt unsafe with very questionable activity around the property, and the staff were extremely unfriendly and unhelpful. To make it worse, I was charged an additional “service fee” with no clear explanation of what that was for, which felt completely unjustified given the condition of the stay. I was genuinely uncomfortable the entire night and thankful it was only a one-night stay. I strongly recommend finding somewhere else to stay. This place needs serious attention before it should be considered acceptable for guests.

Lack modern room, room seem outdated

The bedding had what appeared to be blood… i tried to cancel my booking and the app did not let me. Since i paid protection insurance I am processing a claim thru them

Horrible

The whole facility looked old, dirty, and unkempt. The television in the room had poor reception. Everything in the room was old and rusty. The bathroom was filthy looking and the patch work was poorly done. They have a roach problem. The paint in the hallways from top to bottom was peeling. The pictures of the property are very deceiving.

The value Size of the tv and in the King suite no tv in the living room

Hidden fees, dirty, rude staff, broken shower, locks didnt work, list goes on

This site did not match the advertised pictures and descriptions on Expedia at all. There were holes in the floor, soft drywall around outlets that were recessed made it unsafe to plug in to charge phones, furniture was falling to pieces and stained. Normal volume converstaions could be heard at 3 am by guests outside. Do not stay here.

My deepest deception that I was with 2 kids, when I checked in, I found out that there’s no fridge, no microwave, no free WiFi, no free parking, just a terrible, dirty place, I was afraid anytime I came in, they didn’t describe what kind of service that they offered. The staff spoke to me normally. No issues with them, but for a kind of person like me, that was a disaster. I asked the front desk to change the room for me, she explained me that it was 4 hours after checked in, impossible. The only thing that everything was closed for me to be reached. Thanks for your service and don’t feel angry, I love to tell the truth.

This was not as advertised. We felt very unsafe and actually left after an hour of sleep when someone tried to come in our room. We tried to get our money back but they refused since we had slept in the bed. We left to sleep at the airport instead of this place

Outdated, does not look like the photos, mildew pool, entire place is falling apart, bathroom full of mildew, bathtub disgusting, entire place smelled of weed, cops came to the hotel for disturbance & problems 4 times in ome night (less than 6 hours being there).

I had already shared the experience. This should be classified as motel rather than a hotel. I can’t believe Expedia will put it in their list with 4.5 stars. The photos are not validated with the actual location. I will strongly recommend not to book this place to anyone. Don’t fall for the entrance or the Lobby. Also Expedia collects upfront costs for this hotel and then the hotel charges $30 ahead per day as some sort of service tax. By the time you see your actual room you have spent the money and forget about getting refunded.

The property is in a deplorable condition. It definitely needs renovation....our bath tub was blocked because when taking a shower its like standing in a paddle if water plus there were signs of mold around the tub and the ceiling. The floor looks dirty, the beds makes noise and the furnitures are very dated. The air conditioner works, parking was good. I definitely would not go back there or recommend. The best part of the property is the lobby area. Everywhere else looks old, dirty and disgusted.

Quick and easy check-in. Decent for amount paid.

It looks like droga hotel room was nasty show wasn’t clean

Air Conditioning was work very well, riom needs painting, bathroom, needs new toilet seatand proper tank cover, brdroom need a new mattress it was like sleeping on a bed of rock every part of my and my husband hurt. Did not sleep well at all. Parking was not well light.

The room was dirty and not safe. The lock did not work. The photos on the website are not the same.

Room wasn’t the cleanest and toilet would not flush

Without exaggeration the absolute worst possible experience any human should never have to go through

Bathroom was very unkept, no microwave fridge or iron as advertised. Poorly maintained, staff were okay helpful where they could be. Not going back.

It was scary to stay there

Ok in uber and the lognto help me get in my room, or call the manager,. Essentially I guess they get paid to do nothing. At night folks, shout out to The Grand Hotel Ft. Lauderdale. MM for a fun, three days vacation!!

5th floor was a bit dusty. Other than that it was perfect.

The room is extremely large, but the hotel is in very poor condition. The structure, both inside and out, is very neglected. A little more care and repair would make the hotel worthwhile, because it is quite large. They should invest more in the hotel's infrastructure.

I was traveling w/ my disabled child,while trying to check in-the front desk clerk, RACHEL, is disgustingly more RUDE and DISMISSIVE.She remained on her phone the ENTIRE time, did NOT acknowledge me- had the audacity to make disrespectful comments about my child’s disability. That alone was unacceptable—but it got WORSE! She then informed me that my deposit would be $200 instead of the standard $100, strongly insinuating that it was because of my son’s disability.That is BLATANT DISCRIMINATION. There is no justification for treating a guest differently based on a disability, and it is a direct violation of ADA protections! I had already requested ADA accommodations in advance- not only were they not honored, but I was met with hostility and disrespect instead. I did not feel safe, welcomed, or respected in any way. I refused to stay and immediately requested a refund which was denied! To make matters even worse,the property itself felt unsafe.The parking lot was filled with people loitering in their vehicles, openly smoking what appeared to be illegal substances.There were even raccoons gathering near the room doors and entrances, which is both unsanitary and alarming.The hotel may be located right off the highway, but it sits in a dark poorly lit area that feels genuinely unsafe

The room was filthy. Looked nothing like the clean & crisp photos they used to advertise. Only the outlets closer to the door and window worked. My first morning there I was greeted by 2 roaches, and requested a room change due to the outlets and roach situation. The front desk said there was nothing that they could do. So I said I spent money to stay here with roaches and bad outlets? There was mold on the bathroom ceiling. Walls dirty, floors filthy, room was in overall bad shape. You can hear the guests staying above you, and both neighbors. Ashamed to say I spent over 700 dollars to stay here for 4 days. Room 436 is terrible. I only booked this place because the photos and proximity to where I needed to be. I wouldn’t have stayed here. Be cautious when booking this place. Honestly, it’s terrible and probably a soon to be safety risk. No photos, I didn’t want to remember staying here.

Wish it was more clean

The listing for this hotel states that there is a restaurant/bar on site, and this is not the case. There is space on the property where one used to be, but it no longer open. Your listing for this property needs to be updated.

You get what you pay. Don't be fooled by the pictures, it is definitely not like they showed on the pictures. I lot of night activity, people smoking Marijuana. Not a good place for your family

This hotel looks nothing like the pictures. I strongly urge everybody to read the reviews because they are very accurate with the place being very ran down and not clean at all. I had someone else’s hair still on my bed, linens and towels like as if they hadn’t been washed when I was told I could get a refund through the hotel. They told me to take it up with Expedia since I booked through them, but Expedia told me the hotel declined the refund however I have spoke to the hotel multiple times and they said they agreed to refund as soon as Expedia did their part. But clearly, Expedia giving me $20 in credit for the next hotel is equal to almost $400 for two nights at a hotel. I did not stay longer than 10 minutes in the room at I will not be booking at this hotel again and I will not be using Expedia again.

The place was run down. The bed was soft. The bathroom door wouldn’t close.

DO NOT STAY HERE UNLESS DESPERATE. $350 a night was a total waste of money. Locks on doors don't lock, paint peeling in the bathroom, toilet seat looks like it from a prison, baseboards are rotten, sheets were stained and had cigarette burns all over the comforter. I booked two nights, but only stayed a few hours and slept in my clothes. The hotel backs up to the freeway off-ramp where locals are walking around in the back of the hotel. Zero security. Best of luck if you decide to stay here.

Like a scene from an apocoliptic movie

It was horrible I couldn't believe that was a hotel?!?!! I had to pay $45 dollars extra to check in early when I wasn't even staying the night!!! I was just staying for a couple hours... ran down hotel

Just don’t do it. It doesn’t feel safe. Locks look tampered with to the rooms. Water damage an rusting in the bathroom. The bed was either sunken in or broken. Mold on shower curtain. It was horrible. Poorly lit and all.

DO NOT book this hotel! It’s a nightmare! It’s smelly, it’s super dirty, and it’s like a scene straight out of a crack house movie clip! I didn’t even drop my bags and the door couldn’t lock!

The photos certainly do not match the hotel’s condition. This was probably the nastiest place I’ve ever stayed and honestly, had I not been with 2 other people I would not have felt safe enough to stay the night. Also, the beds were hard as a rock and the linens smelled bad. It really was awful all around. We got out very early in the morning. Terrible.

It need mantainance.

The hotel needs updating

Not what the pictures looked like at all, zero amenities. No fridge in the rooms, no shower pressure, no blankets. The conditions of the property was very sketchy. Very expensive for what it was. We stayed last minute due to a cancelled flight so it worked in a pinch. But would not recommend for a long stay.

Absolutely awfully. The worst motel I've ever stayed at!! my flight got delayed and this was the only thing left due to spring break and so many flights delayed. The motel has nothing that it states-no restaurant, no bar, no pool.(There's a pool there, but it was absolutely disgusting and green )i paid $360 for 2 days even the employees said that's crazy cause this a $50/ night motel. I wouldn't stay there for free!! Didn't sleep, it was so dirty and unsafe police there multiple times. I checked out early!!

Hard to describe the condition of the room. Propped chairs against doors for safety. Safety locks missing or broken on door. Paid $500CA. for one night due to airports flight cancellations . Prices for rooms were increasing by the minute when trying to secure a room. Many plugins not working. Husband slept with clothes on due to bed covering and mattress condition. No toilet paper holder in bathroom. Toilet paper roll just on the floor. Toilet seat did not match shape of toilet bowl and was dangerous to sit on.. Bare quilt with sheet on top. Broken furniture. Couldn’t sit on sofa as it would collapse in. No hair blow dryer. Light switches not work. Outer buildings poorly maintained!! Left lights on all night to keep bugs away. Seemed like a place you would rent by the hour. Had no choice as flights cancelled and only thing we could get at midnight, got there at 1:30 with no other option and room was nonrefundable. Hotels were price gouging due to circumstances. The worst hotel experience we have ever encountered. This property was very very poorly maintained and am disappointed that it is on Expedia.

This was absolutely terrible! Hotels.com should not even include it as an option. Extremely old!! Rusty fixtures! No towels! Door wouldn’t shut tight. Beyond awful for a ridiculous price!! Better to sleep at the airport!

The room was so dirty and had cockroaches, stains all over bedding. We left immediately after seeing bugs.

while staff is friendly the hotel was nothing like it look on the website

The property is run down and we had some German roaches in our room and bugs in the shower. Not very enjoyable nights sleep. Wanted to leave but no other availablility.

Mold very strong.

Very old, doors don't close fully. Rust everywhere

The pictures do not match what’s seen in person, unfortunately. The bathroom smelled of cigarettes, towels were dirty. The safe in the room was damaged and unsightly. The pool was unkept as well as the patio area, and there was a roach in the room.

This was so far the worst experience during my traveling times. There were baby roaches crawling around, lets not talk about the bathroom more so the tub. The hotel surved it purpose by giving us a place to stay for the night with short notice. I must say never again.

Filthy, disgusting property, needed repaint years ago, strong odor marijuana, found needle on the floor in the room (likely for diabetic). Front desk lady was not appropriately dressed.

Room and bathroom are not clean, insects, doesn’t look safe for a family

Rude staff

The staff is nice. I don’t think you should be able to call a motel a hotel. It’s a motel. It’s grimy. There were holes in our bedding. Just little things. No hair dryer. The dresser wasn’t usable. The elevator was broken so we either had to climb 5 flights of stairs or go all the way to the lobby and wait for that slow elevator. We were also directly behind train tracks and were woken up about 5 times a night by a loud train flying by. The pool looked clean though. I’ll give them that.

The hotel is very old and run down. There was no glasses or towels. I don’t understand why Expedia has them listed. Everything is broken, the TV was scratched. There was nothing positive to say about the service or the accommodations. The pictures on the listing do not represent the actual room.

Bad

alright

Upon entering the facility I saw two people immediately fighting in what I describe as a high school bus fight. Staff didn’t act upon this.

Not a very good condition but some adept.

Highly recommend paying a little more to stay somewhere else. Building is run down. Upon arrival, toilet did not work. Missing ammenties from room. No trash bags in trash cans, and bedding is in rough condition and torn.

Bad aspects: 1.The room had a strong smell of chlorine/bleach. 2. The key card didn’t work properly; you had to insert it multiple times. 3. The exterior was dirty, and the hallways were horrible with lots of water leaking from the air conditioning units. 4. The mattresses were old, and the bed sheets were broken. 5. There were stains in the bathtub, and the water in the shower drained very slowly. 6. The bathroom doors were rusty, and the paint was cheap. 7. The sofa was old with dirty covers. 8. There were exposed wires, broken outlets, and the living room lamp didn’t work. 9. There were two large old cabinets that were useless. 10. There was a microwave that I didn’t dare to use. 11. The pool looks dirty as well. Good aspects: 1. The housekeeping staff were friendly. 2. The receptionists weren’t overly friendly, but they weren't rude either. 3. It was the cheapest hotel I could find in the area. 4. There was fast food, a gas station, and a convenience store nearby. 5. They provided good toiletries like shampoo, soap, and extra tissues. 6. The room was spacious and could accommodate up to 6 people. Would not recommend it!

Great

Nice

Staff is great

The pool shouldn’t be listed as an amenity. It’s filthy and no one should be allowed near it. The property looked nothing like the photos. Many sketchy individuals walking around, in and out of the hotel and a ton of random cars parked outside while idling.

Had a smell and still haven’t released my deposit not a good experience

Room for growth.Stop holding on security deposit over 2wks.Trained staff to smile at front desk & get security to patrol back parking lot.Recheck mattress prior to assigning rooms.

This hotel is located next to a very busy highway and beside a railway line. Both disturb sleep.

Property: dirty Front desk people: disgusting and not nice at all It looked like a homeless shelter.

Room smelled so bad of formaldehyde. Smell stayed on my clothes. The fixtures are rusting off the walls. The bed was very uncomfortable and load and the sheets had stains.

Dust inside of the room, toilets not working, staff never help and they change me 3 times rooms and same problem.

The room was supposed to be a suite with a kitchen. In the kitchen were cabinets a microwave and a few plasic disposible cups. Not 1 plate, not 1 utensil no napkins or paper towels. Also no trash bags in the trash cans. ABSOLUTELY NOTHING!!! The suite part had stained furniture, 1 chair and a sofa along with a table. Where there should have been a television on top of a huge bureau, there was just an empty space. I had to rip apart a paper bag that I had just to put my food on it to reheat something in the microwave. A TOTAL DISGRACE. I booked for 3 nights. Also the safe in the room did not work at all. After 1 night I left. The site said No Refund, I now know why. Such a total disaster of a hotel, not to mention how UNSAFE and UNCOMFORTABLE I Felt. This establishment should not be included on any site. A total NIGHTMARE and thats putting it mildly!!!!!

Nope

Honestly the bed was sinking, no garbage bags the room and bathroom need major renovations.

This place was a hole. I wouldn't pay $20 to stay here. We did our due diligence to check reviews and only photos and they were extremely misleading. If it qerent for the time of night we checked in, I would have left. The room was filthy and in disrepair and that theme continued throughout.

The facility was not worth $500 for the weekend. There was no microwave no refrigerator so all of our food soured. The toilet did not flush properly. I had never been so disappointed. We complained and was told they were booked to capacity and could not get another room and could not get a refund.

The front desk attendant was nice but the place is very dirty, with cockroaches , needs to be renovated/ improved.the pictures on the website doesn't reflect the real condition of the hotel.I will not recommend this hotel.

Bugs, furniture sofa and chairs disgusting

Everything is neglected. Screaming at night, mold around the bathroom just poorly painted over. Skip this place!

Expedia did not vet this hotel to ensure consumor safety or sanitary conditions. Many amenities advertised not on premises. Roaches on floors and bed bugs. Run around between expedia and hotel, neither taking responsibility. Will never use expedia again for there negligence in this manner.

The pictures displayed are not what they appear to be. The pool was dirty so nobody went in, the cabanas were not available for use and the area was closed off looking like a tornado ran through it, the rooms were outdated with rusty fixtures, the tv was small, the bed was uncomfortable, pillows and towels were limited, saw a few roaches and the staff was extremely rude. We stayed because it was non refundable but barely used the room if only to sleep. We were extremely disappointed all around! I would add pictures to prove my point but not sure how. FALSE ADVERTISING, DO NOT BOOK!

Terrible, immediately left. Booked the room last minute because of a cancelled flight. We walked in the room and right back out. Do not stay here.

I am shocked that the city hasnt shut this place down. Totally false advertisement.

The hotel had a fowl order to it. As soon as you walk in it smells disgusting. Took a shower in the room and the bath water was dirty and brown. This hotel is disgusting.

Staff was rude not helpful. We didn’t have plumbing or water for two days. Roaches in the room. We broke out from something!!! the only part of the hotel that look half decent was the lobby. The pictures does no justice for this place. It’s horrible DO NOT STAY THERE Housekeeping never brung us towels or wash cloths

Pictures are

Worse hotel I've ever been in.

All Great ❤️🙌🙌🙌

My family and I were laid over in Ft Lauderdale and booked this hotel for the night when we landed. We arrived from the airport and no one answered the door.

staff was rude upon walking up to desk as I was standing there 2-3 minutes before even greeted. Asked about parking and rudely stated no truck and trailer parking. property is ruined down.

There were roaches in the room and I was trying to get a refund and leave that place but no help

Some of the reviews were good ones , so we decided to book. Good location. But the rooms were outdated. Garbage cans overflowing with trash when you stepped off the elevator. Some of the machines were broken. Thought we were going to the restaurant bar on site but it was closed down. Never stated that online. The staff was just ok. We only stayed for one night.

The room was disgusting, nothing like what I booked, there was a dead roach on the wall, holes in the wall, electrical fixtures broken and hanging out of the wall, and the people in the room next to us smelled the whole 4th floor of marijuana, messaged Expedia of this and the down pool and mini gold and bar, and the manager beat on our door at 9am screaming through the door about a complaint.

The staff was amazing! The building needs a renovation but thats pretty much the only negative thing I can say, the pool was beautiful.

I drove up and there was no signage and it didn't look like the beautiful hotel I booked in a flash when I just needed a clean and safe place to sleep. I was a single female traveling alone. I got into my room and one of the 2 beds wasn't made up and the TV was on. I thought maybe I was in someone else's room and the locks don't latch like a normal door would. I went downstairs thinking the room doesn't lock and I was in someone else's room and they could walk in any moment. I asked for clarification and a new room. Security walked me up to the room, unlocked my door with the master key, confirmed the room wasn't made up properly, we got me a new room, he walked me to my new room and while doing so told me how beautiful I was

Room was dirty, beds smelled like urine, mattresses were stained, property has been neglected for years. Had to listen to the prostitute in the next room over. was only here for 4 hours before i had to take my kids elsewhere. Easily the shitiest nastiest hotel ive ever seen.

The bathtub had hair it smelled like mold and the toilet barely flushed asked to move room and was denied

Dirty rooms, lobby. Broken AC. No power outlets. Very low water in shower.

The hotel was awful! Everything was rundown and in need of proper repair. Door to the room didn’t latch properly. Air conditioner barely worked. No hot water in the shower. Bedside lamp did not work at all. It is in a sketchy area with homeless people all around. There are train tracks right beside it so every 15-30 minutes it comes by and shakes the whole hotel and makes such a loud noise that it’s virtually impossible to get any sleep. The shower and sink did not drain properly. They advertised a mini fridge however there wasn’t one. Oh and last but certainly not least there were COCKROACHES!!!!!!!!!

Gracias

c

This was the sketchiest place I have ever been to. I walked in my room, checked out and went to the Avid.

the staff was nice a

Everything was horrible from checking in to check out. The whole place is neglected and falling down and I can’t see how it would pass any kind of inspection by any health department or other departments that inspect businesses our mattress was sinking in as though it had been beat down by many hourly days there was rust and mildew on everything. The light fixtures and outlets were warped. It was like a death trap. If we weren’t in the last minute late night predicament we would have never stayed. I could go on and on with the list of things that were not OK. I would caution anyone against staying here for any reason.

Dirty building, roaches in the room

Worst than third world countries hotel. Stain on sofa. And broken old parts all over. I have pictures and will sue them if I have too. Walked in and out.

Room was fine, but halls where terrible.

Lit non confortable

Expedia needs to take the hotel off it's lists.

I am shocked! Came from New York, never seen such condition in my life ! Touristic place in Florida.

The rooms are in old conditions with things falling apart. I was placed on a floor with a bunch of people being loud and smoking weed with they room doors open smh i will never stay here again

Room was in disrepair, damaged walls, paint peeling, dirty floors, and smudging on doors and switches from dirty hand oils.

Dirty

It was last min booking they were the only ones that had rooms

This place did not look how shown on pictures, I feared for my safety,this place was ghetto, it was false advertising, the rooms were out dated and rust and dirt was on the walls , base boards, sink and shower , I should have took pictures of it, don’t book hear

This place ought to be condemed.

The room did not appear clean and accommodating for my family’s one night stay. Door closed was still ajar. Low cost, lower quality venue. We left immediately, regardless of the non-refundable cost.

Npt sage, run dpwn

The worst Hotel ever Stayed.

The room was very old looking with lamps not working. It wasn't an inviting enviroment. The staff was not pleasant, not rude but not pleasant for me and my wife.

There is a banging noise going on every 30 minutes. I called the hotel staff. They said they were gonna send somebody up. Nobody came was unable to sleep the whole trip. The hotel is filthy. Very unsafe place to stay and Travelocity you should be ashamed of putting the pictures that you have on there. It looks nothing like the hotel today. Those pictures must be 20 years old.

This hotel was a hot ghetto mess. Evey aspect of it was terrible. I guess you get what you pay for. this is where local people stay right before they become homeless. Seriously.

Reviews weren't read prior...#1 big mistake. I tried writing a review and wasn't given enough space to describe the whole experience. This is shorter & to the point. First red flag was the 1 (only) annoyed lady at front desk dealing with multiple people by herself. She blah blah blah said what direction to go and from there it was horrible & got worse. Got lost, signage was terrible, lights flickering, security lock on door didn't work (over heard another customer complain about same issue) not 1 picture on walls (petty) adjoining door not fully closed with chair up against it, giant spring coming out of bottom of another chair (used it secure door for added security at night) not 1 hanger, rusty ironing board...no iron, baseboards in bathroom was awful, guess the stain on bed skirt, no phone. It was GROSS !! After 8 pm we reluctantly stayed, I know gross, but we were tired. Getting to Ft Lauderdale was another whole aggravating story. NOTHING GRAND about this place at all !! I have pictures for proof, will post if it allows ?? Got the hell out bright n early.

In addition, every time the AC unit comes on it blows the curtains open which are directly above the AC unit and this window is in direct line of sight of the doorless, so called bathroom, as well as the bed!! There is obviously a lack of privacy in the room. I did not see an EMERGENCY ESCAPE PLAN posted anywhere in the room. I am not sure this is a hotel!!! Safety is obviously not a priority.

The entire property is neglected. Chipped paint everywhere, rust everywhere. Old mattresses. Would never stay here again. Restaurant, bar closed. All photos on internet are out of date by maybe 20 years.

Very neglected hotel

To make matters worse, the pictures online looked nothing like the actual hotel or the room. The condition and cleanliness were completely different from what was advertised. When I entered my room, it smelled unpleasant right away. The bathroom was dirty and clearly not cleaned properly. The bedroom sheets were old and very rough. After sitting on the bed briefly, my whole body started itching, which made me extremely uncomfortable. I asked if my room could be changed, but I was told there were no other rooms available. No one came to inspect the room or even offer to change the bed sheets. For the price I paid for only a few hours, this experience was extremely disappointing and unacceptable. I would not recommend staying here.

Staff is nice, the facility is not good. One of the worst I have seen, and I have stayed in a fair share of hotels. A lot of hidden fees and the price listed does not reflect the total. You pay additional $26 per night, you know about this only after you book a non refundable reservation. Parking is 5 bucks per night. With all this, no heat, fridge, coffee machine or breakfast.

Even though is old and need renovations...it was clean, and very nice staff.

The staff wasn’t friendly, I had to change my rooms due to the toilet, not working broken furniture, no phones in your room to call the front desk to tell them about the issues that the room had

Light flickering, outlets broken, only one outlet working with an extention cord from another outlet as a result i couldn't use my cpap machine. Terrible experience

Muy bueno

This place is disgusting! Expedia should be ashamed to have this hotel listed in their app! The overall appearance was not clean at all! They charge you a 26.00 amenity fee and literally get told that she didn’t understand why because we didn’t have a microwave or frig on our room! That’s reassuring! We literally were there for maybe 7 hours because we needed a place to stay a night to get to our cruise the next day! The rooms smelled, we had stains all over the mattresses and sheets, we had two cockroaches in our room and rust spots all over! The people next door were screaming at each other and kids crying, it was so sad! Our clothes smelled after leaving that place. Let’s just say we didn’t get much sleep!! -1 star!

The information that the hotel has a bar and restaurant is untrue. Reminds me of where homeless people stay. Many lobby nice but the rest was very dated and in need of repairs.

The entire place was rather disgusting, the room was gross, the bulbs in the lights must've been blown as they wouldn't turn on, I didn't even shower as I was grossed out by the bathroom, the entire place smelled of cigarette and weed smoke, I got charged an extra random "service" fee of $25.99 for whatever reason, as soon as I got in the room I started to get bitten by some type of bugs, highly dissapointed. Secondly I don't think the area is any good either as I heard racing cars and airplanes all night long, which isn't the hotels fault but just another reason to stay somewhere else.

Not well maintained, many items needed fixed and felt unclean throughout property.

Nada bueno, no te quieren dar parqueo si tienes un boxtruck , te xobran 25 dolares extra cuando haces la reservas, mal servició, en total no vale la pena

The staff was amazing but the hotel itself is not good at all i really hate to leave a review but it need a update the room was clean but needs updates.

This is the worst hotel I have ever been to.

Room was fair condition. Its was humid in the room. There were virtually no outlets, the TV reception was spotty, the TV stand /cabinet was old and the refrigerator was lopsided. The shower was good, the toilet was old , the sink was good.there were no night lights.

Staff always nice when checking room and room always clean when I go in.

You get what you pay for. First they have a hold on your card for over $100 it took a week to get back and was not listed on Hotel.com website . Room was clean as on top but owners of hotel don’t care about there ownership of there hotel i bet there home are the same way. They don’t care. As photos shown how proud they are of been owners of a hotel and the big investment they have done to it. Staff seem sad of working there and not proud of working there… it’s just a Job. We all have to pay bills. Look for yourself

this place was horrible, nothing like in the pictures. it didn’t have a fitness center like shown in the pictures. the night staff was rude. the rooms were very poorly maintained. we found roaches, stains on the bed/pillows, one of the beds was broken it sunk in the middle, the toilet flushed very weirdly, water pressure in the shower was horrible. the people staying around there were very loud and smoked, the elevator wasn’t working, and we heard one lady who was staying there say that when she came back into her room her bag was empty. someone stole all her belongings and the hotel said they couldn’t do anything about it. DO NOT STAY HERE

The hotel is not in great conditions. The outside is dirty. All the A/C units are water leaking it’s a mess. Many people smoking marihuana on the hallways.

This was the most disgustingly, filthy, dangerous hotel I’ve ever seen. I left after and hour. Exposed wires, mold, broken outlets. I wouldn’t wish this on my worst enemy

room in bad condition

The hotel is not what you look online, the hotel is in terrible condition, the room doesn’t have automatic sprinklers system, there is rust in the doors, I had to move to a different hotel.

The bathroom had a strain of hair on the toilet seat, and hair on the corner of the floor. The room had plastic cups but not coffee cups (there was a coffee maker without coffee).

The hotel is in a terrible state. Things are falling apart, are dirty and moldy. It should be closed down or fully remodeled. The absolutely worst hotel we have ever stayed in-unfortunately. The current owner is probably still trying to get in a couple of last years of income and is not investing in upkeep and maintenance.

Yes they were only thing I didn't like about they charged me to park and utility paper documents for $30 plus my $100 deposit and $5 apart was not aware of

yes

The room appears poorly maintained (rusted metal hanger, damaged drawers and doors, a toilet that wouldn’t flush, an extremely low-flow shower, a very dirty ironing board, and missing hangers). Customer service was also disappointing: staff avoided eye contact, seemed distracted while assisting me, and came across as unfriendly and unwelcoming. The overall facility is in poor condition.

No good

Older white lady in the front was racist. King bed was broken, uncomfortable and came with 3 baby pillows. Everywhere in the room was rusted, including the AC unit which wouldnt turn off or heat. Tv was broken to where it only leaned forward. The couch has stains all over it. Very disappointed stay.

Staff was ok

The hotel looks nothing close to the pictures that they have on this site. The hotel looks ran down, it has roaches, the staff with the exception of one worker who checked us in was very rude. The toilet in room 516 was broken the water ran all night and when we went to the front desk to inform them that the toilet was broken they told us that they will be to fix it in the morning they did not get there until 10 minutes before we had to check out so we had to go to the lobby to use the restroom. This hotel needs to be shut down. It actually looked like it was abandoned at one point, but they did not put in the work to make this hotel presentable. Do not stay here

The most filthy place ever..

Hallway was very dirty

Dirty , bad location, drug people, dangerous placd

Room was in good condition, staff was semi helpful

Everything was close by walking distance which is a plus.

This hotel needs to be shutdown permanently and fully renovated, all the things are old and outdated. Rooms are run down and in poor condition. Smells bad and have poor security and lighting. Appliances and electrical outlets needs updating and needs to be brought up to code. Smoke detectors look like it been there for 50 years. This place needs to be removed from any site providing service to the community. Do notnpick it due to the pictures, it’s a lie lie lie.

expedia price was very cheap at $25/night, but they make it up with higher taxes and fees, and when you check in, charge you with service fee and parking fee, so you end up paying almost $100/night. deceptive marketing. the pool wasnt even available for use. you get what you pay for, but still grateful for the stay. the staff were all nice and very helpful.

Very nice people at the front desk

Infested with roaches i did not stay slept in my car at a rest stop instead

A lot of noise in this area and no security deposit refund.

.

The room was not in good condition the Ac heat did not work,no outlets conections nex to the bed for the phones,walls not painted corecly to cover the damages,bath room sealing was pealing off,bath sink was leaking water,the beds had no head bore,walls were dirty

Please dont stay here. Its terrible smell. Badly maintenaned property.

felt completely neglected

Clean rooms

The room was horrible. It smelled like bleach, there was mold and insects

I wished there is smth in Expedia to state when the conditions are poor then your choice if you wish to book.i am horrified even to use Expedia in the future. Regards, Shpresa

Great staff!

Good at all

Everything was horrible and they double booked my room

No han devuelto el depósito y ya hace 3 días !! Siempre en otros hoteles al otro día devuelven el depósito . Aparte que hay q pagar fee después que ya pagas en la reserva !! No es el precio de la página .

It was terrible,did not even stay there I left..

Good

Stink ass hotel

Poor upkeep no fridge in room elevator broken. If you need ice they don't even give you container to put the ice had to go down a few floors

The worst room ive ever paid for. AND a $100 deposit?!!?? For WHAT?? The 20 inch tv didn't work, toilet didn't flush, refrigerator was rusty and leaking and left the floor wet. A cocktoach met me in the bathroom at 6 a.m. No shower mat. Just RATCHET. Paid $100 for the room, $100 for a deposit, and $30+ in some kond of extra fees and parking. Just take the $150 and find another room. This place is trash!!

Room was filthy.

The only problem I had was that no microwave was in the room

Worst place and they are liars. Would never go back. Roaches crawling on you while you sleeping

I’m not satisfied

The property is rundown and you can feel and smell it all over

This property is very unmaintained, the hallways smelled of urine. The room furniture was broken and wooden and the room smelled of mold and wood. This property should be renovated.

Was a nightmare

Not enough towels to use Small water to shower

Try to find another one to stay

Oh my god, what a dump. Cockroaches everywhere, dirty. Vagrants sleeping in the lobby. This is right out of Harlem in the 70’s movie. They charge your card for much more than I paid Expedia and they won’t give it back.

Hotels.com shouldn't even list this motel. It was the scariest place ive ever stayed. The locks on the door broken, entire place in bad need of repair. Broken furniture throughout toom, sketchy people staying there. Paying for parking was ridiculous its an open lot with no security.

Clean and quiet.

Broken down toilet, whole room had a stench smell.

I felt blindsided by the $25 service fee

Parece que están trabajando gratis en recepción.. o tal vez por ser hispano fue el trato así .. y por si fuera poco en la mañana temprano lo mismo.. espero no volver

Very confrontational and lack decorum. Never going there again. The Manager in front was profession and accomodatiing.

The area has great shopping across the street and further up heading south, very convient for persons that isnt driving to get around without spending a small fortune

There was mouse dropping in the bed there was damaged walls and furniture and tgey did not refund deposit like they said they would. They also dont tell you about the extra charges for cleaning the rooms till you are there. Please do not use my husband and i did not feel safe at all and they will not refund your deposit and will lie to you

Appearance was terrible, ugly, rusty dirty

Clean

The room was nice but it was cold and I had no way of turning off the AC you can only put it on cool mode or heat mode but you cannot turn it off but overall the price was nice I was able to upgrade my room at the front desk which was good and the location was great

Dirty got woke up in the middle of the night like I was a delincuent it was just the worst hotel ever

This is the dirtiest mismanaged hotel I’ve ever had the displeasure of walking into. We were so disappointed we left asap and booked another hotel immediately. I’m truely disappointed that this hotel is on this sight and consider this fraud.

Doesn't look like the pictures no outlets to charge the phone the keys for the door damage or something they have to send maintenance to our room to fixed

No comment

No outside bar , No restaurant, No cafe, no beautiful blue pool, the tv barely worked The elevator wasn’t working had to go all the way to back of motel to use service elevator, there was banging alll day n night from maybe pipes idk It was terrible … NEVER would of stayed here

Checked in went to the room bed bugs bathtub needs to be tore out the wall looks like it's ready to be went right back downstairs checked out will be requesting a refund

Really bad dirty and bad service thank god I got my refund at least they helped there.

.

This hotel is not ina great location, lobby was somewhat clean, but as we were checking in, the police were coming in for an issue with other guests, we started headign to the room but never made it, the first floor rooms looked very unkept the ac units were dirty and vents were missing with opening right into rooms...we never made it up the elevator! We just turned around and left after paying 45$ for early checkin!

Horrible.

Bad room and not helpful staff

The hotel is totally neglected, refrigerator door was on the floor. the staff member i dealt with wasn't nice and we had to leave the hotel after 5 min of checking in. everything in the room was dirty. we had to go head and ANOTHER HOTEL RIGHT AWAY

5th view of pine trees made it better. Racks for towels were rusty. Bed was good. Ice machine on my floor was not working; had to go 5 floors down to lobby to get ice. Inconvenient! Front desk staff was knowledgeable about the bus to the beach! Waffle House next door. Soso at best!

Horrible place

Room was dated ,staff was nice, large police presence

Upon arrival I was charged additional fees and for daily parking that had not been disclosed during booking. The lobby elevator broken and there was no signs advising guest that they would need to use the maintenance elevator behind the hotel. I was initially assigned a room that had a mirror that had fallen off the wall and displaced the baseboard. After recording and returning to the lobby pushing the loaded luggage cart, I was assigned a room that once may have been a suite. It had a small window air condition in front and in the bedroom. They were so noisy that it was very difficult to hear or sleep. The sign in the lobby stated no cooking and the fridge was unlevel and packed with ice. The door facing in the bathroom was rusty and the water pressure in the shower was a small stream. The ceiling over the shower was damaged and had visual displaced stucco that had fallen at some point. There were visible water damage on the the ceiling. The commode fillled to brim each when flushed suggesting in overflow. The room was had musty smell as well as the breeze ways. I asked if all faced the pool I was advised they didn't but was not offered a room away from the pool area. The check out desk refused to give me any documentation when I checked out earlier than anticipated and advised me that I would be checked out on Monday as per my reservation. I was told it may take 10 days for the additional room deposit to be returned to my account if there was no damage to the room

First and last time

The room was poorly maintained. Dust and dirt under the bed were visible, and the sheets and towels were gross, worn, and stained with dark spots. Housekeeping barely cleans and still charges $9 for “soiled” towels. Walking barefoot is unwise as floors are not properly cleaned. Outside, the environment is unsafe, with drug activity and visible prostitution. This is not suitable for families, pets, or decent-paying guests. Expedia should remove this listing until hygiene, safety, and management are properly addressed. 0 stars.

Nunca había estado en un hotel tan sucio, nada servía, sábanas sucias quemadas con cigarrillos, un ruido espantoso, aire no enfriaba bien, el personal super pésimo una mala atención al cliente, nunca nos resolvieron el problema y terminamos saliendo antes de tiempo nos fuimos un día antes a otro hotel por que era imposible dormir hay ya que la cama hacía mucho ruido y estaba rota , jamás lo recomendaría a nadie

Kind quite

Room air-conditioning old smelled molded, bad patchwork on walls rusted appliance and safe in the rooms. Please do not look at the pictures of the property they are false.

Dead cockroaches all over the apartment.

This hotel is the worst out of all, they are lied to to you posted the nicest pictures online took the arts side and the pool to show you they are very nice all is a lied. Stay away from this place they have no fridge inside everything are so old almost broken, mold, stain, messy unclean unsafe. Just whrn you think you got a decent price online & hit you with a $26 daily fee for what?? No reason. Check out time 11am and late check out is 11:30am $25 extra charge if you pass that time. Will never even refer my worst enemy that hotel. This hotel should've shut down. And first of all this must be listed as a motel not a hotel.

This place is a nightmare. I’d rather stay in the woods than stay here again. Outlets are death trap-beware of electrocution. Bring pillows there are none. Unless prefer sleeping on a flat piece of cotton. Best part of our stay was the taco trunk at the gas station next door. And after this trash experience- THEY kept my security deposit because of “dirty” towels.

I want my money back. I cant stay here

On top of that they charge you another $23 fee per night. This place smell funny, is in old shape and needs maintenance. Also it is not a safe area

It was just right. Star hotel.

Very unsafe and terrible customer service

Toilet wasn't working

The hotel was old and very outdated and needs a lot of upgrades, the grounds was not clean, the lights did not work in the street side room area so it was so dark you could not see how to enter your door key without using the light on your phone, the ice machines didn't work, there wasn't an iron in the room, they charge you a per day fee of $26 on top of your room fee when you get there and they also charge you a $5 per day fee for parking, there are people living onsite, the dining area is closed, the walls are very thin so you car hear cars driving on the interstate all night long, If you have a visitor they also have to pay for parking, their wifi is extremly slow and their TV only works when you sign into apps on the TV

I will never stay here again. We checked out early. Wouldn't go swimming in the pool. Not so clean. Was not happy

The pool area is nice though!

My kids and I got sick staying at that hotel we have to sleep with wet towels under the door because of the smoking they smoke everywhere and the smoke everything when I said everything everything.The room the pipe under the sink keep falling off and the place flooded with water and not to mention the roach never never again

Nothing like the pictures

It was quite and the bed was nice.. I think the refrigerator could be up graded, but the overall stay was nice.. on my last day i notice that water was backing up in the tub,so hopefully they take care of it..

At first it was great and then they called the day before check and want more we

The property details on Expedia lists things not available on arrival. It's run down place should be closed and refurbished.

Love this place

Poor sanitation. Cockroaches were found all over the room

Bed bugs

This has been the worst experience I had in a while. Hotel was dirty. AC not working Floor not clean. Furnitures very old and damage. Toilet seat damage and old… lamp not working I had to turn off the light by removing light bulb, and on. And they have overcharged my credit card over $1500 for the night.

I really ddnt like my room the linens were dirty on arrival I had to change it myself ,there where roach in the bathroom it was horrible not to mention the environment.

I don't know how this property is open, maybe this property never receive any inspection. Room smell to bad, dirty 100 %, considerable damage to the walls, bathroom, closet, and most importantly, front door. I felt so unsaved that I checked out at check-in time. Expedia may have check the properties on its website. total disaster

Hotel is in need of major repairs and maintenance very run down

Mainly the hotel just needs major major renovations with stronger upkeep. It's a great location and it's a huge property. It's just needs a little TLC.

No good

Very run down

Didn’t like the bathroom as it doesn’t flush properly, bedsheets are torn, didn’t clean properly when last guest checked out, found trash under the bed

nothing

If I could give less starts I would. Horrible installations and areas…. Bad small and poor conditions installations. I would never stay there again

The owners have allowed the property to become plethora of repairs to appear with no end insight. The rooms need a serious upgrade in repairs, drywall refinishing and painting. All hardware, ( hinges, doorknobs, door locks, etc.) need serious repair or upgrades. They no longer have coffee service, or ice available to customers, no longer is there a refrigerator available. If the owners do not do some repairs soon, I feel it may become condemned.

Weird vibe, a lot of constant movement

Needs to be remodeled

Sweaty hot room with AC not working

Room entry door severely stuck. Had to use my shoulder to get in. TV only got 4 Channels. Bathroom sink pressure had barely enough water for brushing my teeth and even so was VERY slow to drain. Room key failed to operate on day 2. I attempted to get help from a staff person who blew me off and walked away. There were 2 ice machines which were both inoperable. That was the last straw and I checked out early after 1 night's stay.

Perfect

Esta toda fea y vieja necesita arreglar

Check in lady was rude no smile at all. The room was not what we expected! No mini fridge, rust all on the walls and floor! We didn’t even shower because it just didn’t feel clean at all. If I would have check google before booking definitely would have not stayed.. I just hope they give me back my $100 deposit within a timely matter. If I could give it stars it would get a big FAT 0

and it is a very peaceful experiance loved it

Great experience

Very dirty

It made me feel like I was back in the hood… it had a “trench” vibe.

The only way you should stay at this hotel if you don’t have a standard

This place needs to close down, you pay so much for a dump extra fees for pool thats closed. Roaches are everywhere greeting you at the door, greeting you in the microwave it’s ridiculous.

Not s bad hote just needs to drop the 26 resort fee daily

Great stay

Great stay

My stay here has been terrible for me, my girlfriend, and my baby. It’s been noisy. You walk out it smells like nothing but weed and people walking around as if they live here. Everything is out of date and not up to par with the conditioning of staying here. The services here was terrible, I would ask for towels and sheets and they would act like they couldn’t help us out. They run scams with charging your card and having you pay for extra stuff that isn’t included or said online. Me and my girlfriend woke up feeling itchy and uncomfortable sleeping in the beds. We saw a roach in the bathroom and in the fridge. My stay here is a 2/10 the best thing they had was the a/c and vending machines. Also the pool and bar wasn’t even in service. Everything showed online was completely different when we came in person.

The young desk girl would rather eat chips and text message than help a guest in line that is growing. Disrespectful inconsiderate. Pool was nasty dirty. Smelled like marijuana everywhere. Strangers holding doors open for other non guests. Observed a lady get into a car and get out minute later with bag of something in hand it was not food, something illegal

It's a total dumpster the area itself smelled badly to marihuana,cigarettes real nasty..

I was on the 3rd floor, out of 5 floors, and the only ice machine was on the ground floor, by the pool. The shower had low water pressure. Basically, it was an old building and not 100% kept up.

It’s dirty the water is disgusting

Great place for crack deals though!

It was was okay for one night with reasonable price. There were no trash bags in the trash can. No ice in the ice machine. The people and music were very loud up to the midnight. Drunk people around.

There is a loud club attached to the property that was having a rip roaring good time after 10pm. The music was so loud, with no TV it was all we could hear. Not in a great part of town. Didn’t feel safe leaving our electronics in our room while we were out. The pictures on Expedia show a very nice looking hotel, I feel like it was bait and switch. The only good thing I can say about this hotel was that the check-in staff was nice.

The 1st room#522 had roaches and I’m not sure about the second room #410 I left the hotel with bug bites that resulted in getting a prescription

The hotel needs to shut down immediately

The price was fantastic however the property is very run down. I had a 2 room king suite but it had no tv in the living room area.

Uniquely bad. For $10 more go stay at a La Quinta or Comfort Inn. Don't even waste your time going here.

This hotel is nothing like it’s advertised it’s dirty and just crazy

Tv didn't work, moisture smells, old rusty safe, room need a painting update, staff was excellent

So bad

Dirty place and very old need renovation

Can’t understand how this place have a license to operarte .

No exaggeration, the place was very dirty. the condition of the beds that were in the room was very bad. This place where prostitutes handle their business. There were people all in the parking lot. Very uncomfortable. Nothing, none of the pictures on the website reflect the actual place in person. It's NOT A HOTEL, it's more like a motel. I didn't not stay even though we arrived passed 10:00pm. They still changed us for one night. And all of the other hotels within 15, 20, 30 miles we're all booked for the night. we did not find anything until 3 in the morning

.

It's run down but clean

The room was very dirty mold on the bathroom broken tub broken door safe latch paint peeling of the wall and kitchen vanity the worst experience the I ever have I got a lot pictures to prove have disgusting this place is

This place was a dump. No top sheet in the bed. We requested one and were told that was the way they make the beds - without a top sheet. Just a rough blanket and a thin white thing on top of that. The greeting staff was not unfriendly but very dismissive. It was as if we were bothering her in just being there to check in. We immediately cancelled and moved to the Marriot down the street. A world of difference, and no smell of pot smoking or dudes with loud music playing wandering the halls. I also watched over the balcony where I was going to park my car, how someone was scoping out a car with a flashlight to see what was inside.

Should be removed from the site!!

Pictures don’t match what you see in person. Hotel looks raggedy. Nothing in the room worked. But the housekeepers are very nice

Bed was extremely comfortable, but toilet wouldn’t flush, tub was backed up I was kind disappointed with the toilet issues

No good

Terrible place to stay in

This place was deceivable. It looks nothing like the pictures they showed you on the website. This was behind unbelievable.

It’s terrible experience

Absolutely zero money is going towards maintaining or improving this property. You get what you pay for. At least there wasn't a pest problem (roaches, rats). It's all a sign of bad business principles and bad management. The bed was saggy. The pillows were clumpy and inconsistent. The bed sheet was on top and the blanket was underneath. The vending machines were difficult and didn't always work. But look, if you don't mind stuff like this, it's worth the price compared to other nearby hotels. Just know that this is a outdoor room entry type of motel, and so that always attracts drug addicts and smokers. The clientele were dubious to say the least. If you're a tough guy, you'll be alright. But I don't recommend this place to families or vulnerable persons. So, bottom line is, it served it's purpose for me, I slept, showered, did my business in town, and that's it. But you should be very careful choosing this place. Know what you're getting yourself into.

.

Very hood and dirty

Would had been better to sleep in your car if you had one. Bed was broken, outlets broken, missing grout, rust along any metal, completely disgusting hotel if you can call it that.

This place is not as the photos make it seem. The rooms are dirty. We found a pill of some sort in the sheets, which shows they were not changed. I was instantly itchy.

Room - No bedside lamps, no desk, no refrigerator

It was nice

Nothing

I need my deposit back!

Worst hotel I’ve ever been to. Pictures do not reflect the actual look of the rooms. One working outlet, no toilet paper holder, overall gross looking. So bad, we left and booked a different hotel even though we had a non refundable room.

.

Water pressure in the shower is poor, toilet flush is poor, only gave us 2 towels for 3 guess ,no exhaust fan for bathroom, floor is dirty , AC need some cleaning

Honestly if I could give this place 0 stars, then I definitely would. Walked into the lobby and it looked like an average hotel lobby but when we walked into our room it was really disappointing... The room had a really strong smell of bleach and the smell didn't go away. The room itself looked unproperly cleaned and my daughter saw a few ants crawling around on the ground. There was also 2-3 cockroaches in our room which was pretty gross... Not only that but compared to the photos we saw the room looked old and rusty. We could also smell weed outside the hotel rooms which was pretty unfortunate due to the fact this place is supposed to be family friendly... Overall in my opinion for the amount of money they charge for the hotel which to be honest is more of a motel than an actual hotel the price is NOT worth it. I would not recommend this place for the price and don't plan on coming back soon

Complete disgrace! Ac/heater unit was as loud as a war zone! Floor was so dirty white socks were black on bottom. Furniture was beat up and dirty! Unbelievable they even use it as a room!

Hotel was right beside a train station that ran all hours of the night, ask front desk for a towel or floor bath mat because there wasn’t one in the room, never did get one after being told a couple times they would send one up. One of the elavators seemed as if it was going to fall through the floor. It was hard to get in and out of the parking lot

run down

This place is terrible. It's disgusting. Someone smoking weed in the courtyard. Nothing about this place was clean. I'm fairly certain there were "ladies of the night" in and out of there. Avoid this place like the plague

This property is awful. Not safe at all not a family place. This is a drug hotel a crack hotel.

Great service

When booking this for my family of 4 while traveling we did like that it would come with a mini fridge so we could have some cold drinks that we brought along. There was a spot where a mini fridge once was but it wasn't there any more. There was one lady up front that was blunt and not overly welcoming. When getting to our room, the key didn't work right away which isn't the end of the world but you would expect it to work after a few swipes. When getting into our room the beds were more like double beds than queen beds which we paid for. While it is in the fine print I didn't expect to have to pay for parking while spending $350 to stay for two nights. I had to request towels for our room because there was only one towel. They did get the towels right away to us but then the next day they once again only provided one towel when cleaning when we obviously could have used some new fresh towels. Overall I have booked with Expedia many times and never expect top tier when travelling but this was probably way below what I would consider fair for the money. You are right next to a highway and you can hear everything going on outside through the door. On top of that while we did have air conditioning the thing sounded like it was going to blow up when it was running which made sleeping not very enjoyable. I spent a third of the price on the way back home after our trip on a hotel in the middle of nowhere and the place was amazing, I will look close next time in Ft Lauderdale

Why you want a deposit?

A horrible and disgusting place, the lobby and parking lot were full of riff raff and suspicious characters and there was a long line at the front desk even at night. Every staff member I interacted with had a nasty attitude and seemed utterly miserable. The floor in the room was slimy. The tv in the living room area had clearly been stolen. The AC in the bedroom didn’t work. I’d rather sleep in my car than ever stay here again. Not safe for families. Not worth the price. Stay literally anywhere else, your nervous system will thank you.

They shoukd disclose parking fees in the add

Great

They were trying to charge me when I checked out at 7 am

Not as described at all in listing I’ll never room and board there again.

Very old building. Needs renovations. Musty room with oily floors everywhere.

First off let start from the beginning at the front desk was very rude and sassy without noticing that I have a problem for hearing and following directions she got very aggressive when I asked her to repeat the instructions back to me because I didn’t understand some of the info online and also where the room was she saw me I was lost and couldn’t get me or follow me to try or even guide me to the room. That’s not cool also the room was very quiet but the ac was very poor it couldn’t get any hotter in my room I was rolling in bed all night. The bathroom need ALOT MAINTENANCE and sheets were dirty so nope I would like request my money back

Outlets didn’t work and room was dirty