Fairfield Inn & Suites Fort Lauderdale Airport-Cruise Port

Facilidades Muy buenas, bien cercanas al aeropuerto Fort Lauderdale y personal atento.

The location was just what we needed

Exceptional

The beds feel like clouds! It was 10/10!

Excellent

Great staff Low water pressure

Pleasant

Clean Nothing

This is nice property. Clean, modern looking but it is not perfect. The tube is old but useable.

Very good

Good for airport access, 24 hour pick up and return

Exceptional

Rooms are very nice and nice beds Small pool needs updating

Full hot breakfast included.

The room was very clean. The staff were very friendly. The on-site restaurant was limited in the menu but the food was very good and was extremely convenient. Enjoyed it very much.

Clean, close to port, pool was nice, staff was friendly Parking was tight and crowded at all times

Superb

Very clean Nothing.

Superb

Exceptional

Everything is good, but the problem is, it’s not quiet

Exceptional

Of course there will always be little things but for the price this place is exceptional. Economy hotels don't usually have a hot tub it and the pool we're very clean Not much water flowing in the shower lol. Coffee WAY too strong I mean syrup thick , could save money there.

This was a stay for one night prior to a cruise. The property was clean and well appointed. The shuttle service was very helpful and the breakfast before we left was so convenient with great selections.

Our stay was very comfortable and the staff were excellent. The breakfast buffet was delicious and it was the perfect location for our one-night stay before continuing on our vacation.

we had no issue with shuttle service to the airport but people were told it picked up every hour on the hour which was more like every 2 hours.

Great hotel very close the airport

Room need renovation. Shower faucet and toilet water was running all the time .

Room need renovation. Shower faucet and toilet water was running all the time .

We stayed here for our cruise. Shuttle service from the airport to the hotel and shuttle service from the hotel to then port. Perfect location! Everyone was nice and helpful And room was perfect

Staff nice

I got a suite here for a one night stay before a cruise. Property was ok, nothing special and a bit outdated. It seems they tried to update it but left some things, like the bathroom, unchanged. Also the AC unit in the room was so loud it was difficult to watch TV and/or sleep. Pillows were horrible. The price for one night, $200, also seemed very high for the quality of the property. Front desk attendant and bartender were very nice though. OK for a night but wouldn’t stay longer.

The room was expertly cleaned and disinfected. They did accommodate us earlier. Our door however was difficult to open. BUT THE WORST was upon checking in the front desk guy stated that there is free dinner and breakfast available. I tripple asked him about the free dinner because that's not typical, he said yes and also confirmed with my husband that it's from 5 to 11 pm. When I went down at 5 I was told no they have a restaurant on the premises to purchase food and drinks with 18% gratuity. Also they stopped breakfast at 10 instead of the quoted 11 AM time.

The property, facilities and room were clean and up to date. Staff was friendly. I thought it was a tad pricey

The property, facilities and room were clean and up to date. Staff was friendly. I thought it was a tad pricey

Good

Very good

Liked to shuttle pickup! Friendly staff, clean, comfortable room and the food and drinks at the bar!

Quick to pick up from airport. Air conditioning in room worked great! Walkable to Wendy’s and Dunkin’ No air conditioning in lobby, got there at noon, no rooms available until 3:00. Then given a room that was still being cleaned and still had to wait.

Quick to pick up from airport. Air conditioning in room worked great! Walkable to Wendy’s and Dunkin’ No air conditioning in lobby, got there at noon, no rooms available until 3:00. Then given a room that was still being cleaned and still had to wait.

Liked to shuttle pickup! Friendly staff, clean, comfortable room and the food and drinks at the bar!

Very good

The room appeared clean but did not smell good upon each entry. The AC fan was quite noisy. Otherwise all else was acceptable.

The gal at the front desk when I checked in late Thursday May 21st was an absolute doll. Very warm and welcoming. Probably the best check in experience ever. I’m so sad I didn’t get her name!

Pleasant

It was nearby the airport and close to other stores and restaurant things around. The bathroom was nasty, stain in the tub outdated the hotel you can see its has alot of wear & tear so im guessing they get alot of customers. it just looked un clean.

Great value for money, extremely comfortable room The food I had at the hotel restaurant very under par. I rarely complain but for a $20 salad, served in a plastic bowl with plastic silverware. It was like take out at an airport convenient store. For such a nice hotel, would expect a ‘normal’ dining experience (like, normal plates not plastic/paper)

Very clean and cared for property. Great bar and food. Very convenient to the airport, however you had to pay for the shuttle. I have never encountered this! An uber was half the price!!

Not too good of a location but there is a Wendy’s and a Dunkin’ Donuts nearby. Close to airport with free shuttle.

Clean and comfortable Not too good of a location but there is a Wendy’s and a Dunkin’ Donuts nearby. Close to airport with free shuttle.

Bad

The bed was awful and the ac was making crazy noises all night.

Friendly staff. 2nd stay and would recommend to others.

Also, there machine was malfunctioning when we arrived, so they made us come back at checkout to add our credit card for incidentals. The staff was nice and the shuttle was super convenient. The bed was very comfortable. For those reasons, I wish I could have given this a better review.

They did not provide regular coffee for the coffeemaker in my room. At the reception desk, they only had decaf available.

Superb

They did not provide regular coffee for the coffeemaker in my room. At the reception desk, they only had decaf available.

Room was clean and nice for our 2 day stay. Breakfast was ok, nothing special but it was included. Parking... If you get there late or leave and come back late, you won't have parking! We stayed on a Wed & Thurs night, not even a weekend and it was ridiculous! We had to park at Wendy's. Not ideal.

Gaby from the front desk has been a superb support, I had some trouble with my family’s flight along with mine and she sincerely helped us through. Thank you! The room and the bed was comfortable too and was quiet as well. Location couldn’t be better and appreciate the hourly shuttle to the airport.

Shuttle service took an hour to pick me up

Shuttle service took an hour to pick me up

Very comfortable beds and great breakfast Nothing

Disappointing

Customer service from the young lady at the front desk was amazing The fact that someone went into our room while we were gone for god knows how long. They took our shower apart and then left our room with leaving the shower broken down. This caused us to miss an event that we paid money for because we were unable to take a shower until we finally got moved rooms about a hour later! Staff should never be on an occupants room while the occupants are out and gone! Then to make matters worse no one even called to let us know what was going on nor were we informed when coming back to the room! We had to find out by going to the room and attempting to take a shower!!

Very comfortable beds and great breakfast Nothing

I lost my passport and i called several times when i left. They kept telling me it was not there, left my# with the front desk, never called me until i called back on friday and was told was there

Customer service from the young lady at the front desk was amazing The fact that someone went into our room while we were gone for god knows how long. They took our shower apart and then left our room with leaving the shower broken down. This caused us to miss an event that we paid money for because we were unable to take a shower until we finally got moved rooms about a hour later! Staff should never be on an occupants room while the occupants are out and gone! Then to make matters worse no one even called to let us know what was going on nor were we informed when coming back to the room! We had to find out by going to the room and attempting to take a shower!!

Very nice place, comfortable, good food

No parking spot available.

Amazing customer service and well knowledgeable. N/A

Since, no beach view, but close to. Breakfast was good, with the exeption that they should alternate, but is was good. The staff all around was very friendly, helpful and showing pride on their duty. The location close to the Airport was a great deal, plus so many covenience shops close by was great too. Parking, was a little bit dissapointed, but with luck we was able to find one

I had to contact the Front Desk several times regarding issues with my room

Exceptional

Close to airport and the hotel provides airport shuttle.

Close to airport and the hotel provides airport shuttle.

Toilet tank wasn't filling, hair on shower curtain, water pressure extremely low the shower was turning off then back on, sink faucet was just trickling. When I booked it said free parking. Ended up paying for parking, had to drive around 15 min in the parking lot before finding a spot. Went out to dinner and had to do the same. Went out to concert, came back 4 am, couldn't find a spot, went to the desk and they said to park where the mini buses were. Reluctantly I did since there was nothing else.

When i would callthe front desk, someone would pick it up but not talk and when I did reach someone it was extrememly difficult to understand what they were saying.

Fairly modern. Comfortable bed and seating area. Toilet tank wasn't filling, hair on shower curtain, water pressure extremely low the shower was turning off then back on, sink faucet was just trickling. When I booked it said free parking. Ended up paying for parking, had to drive around 15 min in the parking lot before finding a spot. Went out to dinner and had to do the same. Went out to concert, came back 4 am, couldn't find a spot, went to the desk and they said to park where the mini buses were. Reluctantly I did since there was nothing else.

Very good

Hot breakfast was ok. Pool and hot tub was ok

I was upgraded to a suit. The night manager was very helpful and welcoming. Water pressure is not great, tub shower could be refreshed.

I was upgraded to a suit. The night manager was very helpful and welcoming. Water pressure is not great, tub shower could be refreshed.

Close to airport

Clean room and close to everything

the gym maybe is too small

the staff so friendly, good breakfast and a comfortable place the gym maybe is too small

the Pool and Jacuzzi were awesome and the rooms and beds were great. liked the big t.v. as well.

Breakfast was good.

Needs updating.

Needs updating.

Location Shower without pressure at all! ?

Location Shower without pressure at all!

Breakfast what’s good. Room what’s good tub should be Chang for shower tub what’s slippery

I lost my passport and i called several times when i left. They kept telling me it was not there, left my# with the front desk, never called me until i called back on friday and was told was there

Very good breakfast , comfortable beds , I was surprised how quiet it was so close to the airport The traffic around the hotel was awfulr

Very good

Exceptional

The only exception to excellent for the property, was the handle/knob for the shower was falling off and tricky to get working.

There was no store close by for necessities, otherwise great hotel.

The traffic around the hotel was awfulr

It was a clean friendly convenient hotel

Excellent customer service and cleanliness

J’ai informé le gérant qui s’en occupait Aussi beaucoup de bruit la nuit des autres visiteurs qui visiblement se croyaient seul dans l’hotel

Air conditioner wasn’t as cool as expected.

Very friendly staff. Accommodated us when we were late in arriving. Shower water pressure very low.

An annual stay for a music cruise Clean hotel, nice staff & from/to airport shuttles and to/ Cruiseport shuttles

We had asked to check in early and they had told us yes it would be within an hour ! Three hours later at 3:00 pm we got our room ! I was disappointed in this we had made plans but cancelled them cause we were waiting on the hour time frame promised ! We saw tons of people check out cleaning staff was on duty you would have thought we could have gotten one room ready for us with two small children!

All was lovely 😍

This was the worst hotel experience of my entire life. I didn’t like how I booked a stay at this hotel months ago. My flight was delayed due to weather I called multiple times and let the hotel staff know we were running late and they said that was fine and they would hold our room. When we arrived I was told there were no more rooms. After more debate with the staff the manager said “Oh Mr. Mullins we held your room” then she handed me a key and upon opening the door to the room there was another guest in the room. I will never stay with Marriott again.

The pool area looked run down nothing like the pictures. My room 434 bathroom fan didnt work, empty conditioner bottle on wall. Bathroom tub dirty looking as well as shower tiles with mold. The complimentary coffee, tea, ice water were empty and front desk 3 people not doing anything but chatting amongst each other and on cell phone. Only one working was the young man at bar who went and got me a hot cup of water and apologized.

Customer service needs a lot more work

Room has a loud AC unit instead of central air and it was disruptive to our sleep. Property is very old and rundown.

Nice staff very helpful

Property was nice and clean. Breakfast was great but the area was crowded. The personal assign to breakfast area were a little rude. Great experience overall.

Good breakfast, nice staff , clean room, comfortable beds and pillows. Wall fan for air was a little loud. Convenient to airport and cruise port

Hotel was close to port and had a shuttle. Room was clean. Breakfast was good and fresh. Cleaning staff was polite and courteous When we arrived the front desk staff took our name and asked us to wait until our room was ready (20-30 minutes). Almost 2 hours later after we saw others who were coming in going straight to their room we inquired and the front desk had forgotten about us. We were not able to get a room near our friends and our friends room was not ready for them.

Good variety at breakfast. Bar available. Staff very hospitable and helpful. Room clean.

Breakfast was just as expected.

We got there at 1:30 not expecting them to have a room ready yet but there still wasn’t a room for an hour after check-in time. When we finally got a room… opened the door and there were people changing in the room. So we went back and they gave us a new room… which has a very dirty shower and tub. I’ve stayed at many Marriotts but this experience was disappointing.

Breakfast could be better. The staff is a little on the rude side. The room was clean and comfortable.

The morning we got up the the elevators were not working. The breakfast was good. L

Hotel was very clean. Staff was very friendly. Breakfast was excellent hot and fresh.

Excellent stay! Room was clean and the beds were so comfortable. The breakfast was also great!

Well kept hotel l, lot of people in and out. Great

The front desk lady and the bartender were amazing!!!

Very nice clean hotel, staff was very nice and courteous. Not very many options for breakfast, items offered were ok. Shuttle service was great.

Very nice rooms

Yes

Clean room, friendly staff

Room was kinda clean but the water did the shower was not hot at all. When staff was called they seemed irritated and took an hour to come address the issue

The elevators were not working for a few hours at check in so they could not clean the rooms. Had to wait as well as everyone else and the seating was limited with the number of people in the lobby

Our room smelled like bleach. It was like we were in a pool. The breakfast was so crowded need better way to set up breakfast. The worst thing was that the Wi-Fi was not working we could not connect. It was terrible.

Poorly run hotel. The elevator wasn't working for a few hours. There was no wifi the entire time we were there. I had to go to a restaurant for wifi so I could check in on our flight's app. Because I'm not from the US I can't use data or I'll be charged roaming fees. I had to ask someone this morning to look up my flight to check the status. The staff didn't seem to care.

Staff were friendly and rooms were very clean

Ice room, comfortable bed and friendly staff

A quick overnight stay before cruising. The staff were fantastic and handled a service outage like champions. They couldn’t access their online systems at all but stayed kind, courteous and ensured we had a comfortable stay.

I thought the room was pretty clean but very small. Breakfast was good. I did not use the airport shuttle. I was going to use the cruise port shuttle but they had limited times.

Airport shuttle was easy, checking in was quick.

The computer systems were down when we were checking in and breakfast was a big mess in the morning. Not much of a cleanup and garbage everywhere.

The buffet had two hairs in the eggs. In spite of the gentleman at the desk saying that everyone wore hair nets. Other people saw it and were as grosse out as we were.

When we arrived on March 9th, they were changing their system and couldn't properly assign a room. We arrived late, and seeing the delays, we went to have dinner at Wendy's, which is a block away. When we returned, it was even worse; there were many more people waiting. They gave us a room, we went there, and the key didn't work. To our surprise, we saw people on the other side of the door telling us not to enter. The room they had assigned us was occupied. We went back to reception, and finally, a security guard appeared with a master key. He used it for two things: to gain entry, since the programmed keys weren't working, and to check if the room was occupied by someone else. All of this meant we checked in very late, and the next day we continued on our way. Since we had reservations, we returned on the 17th. I emailed the hotel beforehand to ask for a faster service this time, but they were still slow...

N/A

Great

STRANDED- Our party of a 9, including a 2yo and 10yo, were flying into town. Due to weather, our flight was delayed multiple times. Each time, at least one person in our party would notify this hotel to alert them of our delayed departure and new expected arrival. We verified the airport shuttle was still running after midnight. Just before takeoff we alerted the hotel we were in route. Since noon that day, we had been assured our shuttle and rooms were available. Upon finally arriving at 2:45am, and calling the hotel after retrieving our luggage, as was communicated verbally by hotel staff that evening, we were told what terminal to wait at for a ride, but they only had 1 room left. Thinking they surely misunderstood, that we already had reservations and had been confirmed available, we proceeded to the hotel. Upon arrival we learn not only is there not 1 room available, there are now 0 rooms available, when we had paid for 3 rooms months ago. We were advised by Marriott Corporate to go to a 2nd hotel, we paid for an Uber to get us there, Corporate said they would cover the cost of the room. We arrived at Renaissance Hotel, Fort Lauderdale, and were rudely told they do not have a room, but their other hotel 12 miles away has a room and to get an Uber and go there. At this point it is 3:45am. Our 10yo is finally asleep. We didn’t trust the Marriott system. The front staff at Ren. was so rude. We made it to our cruise with no sleep. I received only 1/2 refund at this point.

The staff was awesome

Then there was confusion regarding room availability. They took over an hour to find a room. Yes, I called to confirm my reservation the day before.

Bathtub/shower wasn’t great.Otherwise the room was good. AC unit was VERY LOUD. luckily I brought earplugs so I could sleep. Breakfast was normal. Breakfast staff was wonderful and friendly. Other guests were given my room key when I was already checked into my room (over 2 hours after check in time due to room not being ready). They were given the same room by desk staff. Then my room key didn’t work after that. Reported to desk. Shuttle was smooth process - but the driver was a bit wild with his driving and didn’t seem to know where to go at port of Miami for multiple terminal drop offs. Very nice and friendly through.

Friendly staff was the very first thing I noticed. They also have a nice equipped front station area that has all your essentials including soap if needed to wash clothes. Breakfast options were great and the amenities are a plus. Room was clean and the bar and restaurant was very nice as well.

Great, helpful staff. Clean room. No problems

Room was very clean and quality towels

The room was clean.I did not use the pool or gym.

Wanted to check in earlier and it wasn’t allowed, had to wait for hours!!

The hotel was convenient since it was not located far from the docks where our cruise ship was leaving from..wendys was next door which made it easy for 1 night stay.

Room was clean and the cleaning staff were fantastic

I didn't have time to visit either, but I know that their system was down, so they had some issues checking in guests

Spent the day traveling and checked in and ready for a hot shower. Not much pressure and the water was lukewarm. Too tired to call front desk and went to bed. Next morning, pressure was a bit better, but still luke warm water. Upon check out we only mentioned it to the front desk in passing, because I don't like complainers. She apologized and even said she would compensate us on our bill, which I was not expecting. Later in the day I get an email saying that they were going through a transition and hotel staff were still learning their way through and that they were sorry. Replied back saying not my problem, should have told us upon check in that they had issues. Not staying here again.

Our stay here was nice. Great place to stay before our cruise. We left our vehicle on the property while cruising which was very convenient. The rooms were comfortable and clean.

Arrived at1100 from my cruise and the front desk staff said they would call me when my room was ready. Hung out at the pool with the other guests waiting for rooms. Not enough chairs for everyone. Then it started raining and everyone was sitting in the lobby . It was after 3pm and people were checking in and I still hadn’t received a call about my room. When I went to the front desk the man working there said he did call me and I said no one did because I kept looking at my phone and he was a little sharp with me insisting he did call. I just let it go

Only stayed one night. Close to the airport. Are air conditioning unit was extremely noisy sounding like a loose plastic shopping bag was in the fan motor. The room smelled musty. There was somebody else's hair on the shampoo bottle. And we were given a first floor room right up against construction in the back parking lot. But the breakfast was good and so was the staff except for the maid that walked in on the first knock before I could even get to the door.

Only stayed one night. Close to the airport. Are air conditioning unit was extremely noisy sounding like a loose plastic shopping bag was in the fan motor. The room smelled musty. There was somebody else's hair on the shampoo bottle. And we were given a first floor room right up against construction in the back parking lot. But the breakfast was good and so was the staff except for the maid that walked in on the first knock before I could even get to the door.

Took an hour to get a room. Lobby was so crowded that there were no seats available.

Took an hour to get a room. Lobby was so crowded that there were no seats available.

this place is busy. and it shows. our room was not ready until after 3:00, and the smell of urine in the room was overwhelming. the duvet had been washed, but the comforter was clearly dark with dirt and smelled so bad of urine.

this place is busy. and it shows. our room was not ready until after 3:00, and the smell of urine in the room was overwhelming. the duvet had been washed, but the comforter was clearly dark with dirt and smelled so bad of urine.

Helpful staff. Clean room. Very accommodating when waiting to leave for a cruise as well as upon return.

Helpful staff. Clean room. Very accommodating when waiting to leave for a cruise as well as upon return.

Room was clean and up to date. Comfortable bed. Bar and eating area in lobby was busy with fellow cruise passengers and staff worked hard to keep up with all of us.

Room was clean and up to date. Comfortable bed. Bar and eating area in lobby was busy with fellow cruise passengers and staff worked hard to keep up with all of us.

Room was clean. Quick and easy check in.

Room was clean. Quick and easy check in.

Staff were friendly, front desk were very nice, shout out to the evening bartender and morning breakfast crew! Unfortunately, stay was marred by a smelly bathroom. Front desk staff sent housekeeping while I was out and it improved moderately. Eventually, I figured out that the shower vent wasn't working and I reported it at check out. Mildew and what seemed like sewage were the main smells. A shame for such a recently renovated space. Lovely hotel otherwise with a convenient location.

Staff were friendly, front desk were very nice, shout out to the evening bartender and morning breakfast crew! Unfortunately, stay was marred by a smelly bathroom. Front desk staff sent housekeeping while I was out and it improved moderately. Eventually, I figured out that the shower vent wasn't working and I reported it at check out. Mildew and what seemed like sewage were the main smells. A shame for such a recently renovated space. Lovely hotel otherwise with a convenient location.

Clean Rooms and Great Staff

Clean Rooms and Great Staff

I mistakenly booked for February 13 and needed the room February 14 and neither Expedia or Marriott would accommodate the change. I ended up paying twice. It definitely makes me rethink where I stay and who I book with.

I mistakenly booked for February 13 and needed the room February 14 and neither Expedia or Marriott would accommodate the change. I ended up paying twice. It definitely makes me rethink where I stay and who I book with.

Nice service

Nice service

The stay was not good at all. Toilet seat needed to be changed. The bathroom was not cleaned. Our bed looked slept in. Told the front desk, well the one person that was working and she told us she would be right over. If she came to our room red koolaid is not red!! Not referring this hotel at all.

The stay was not good at all. Toilet seat needed to be changed. The bathroom was not cleaned. Our bed looked slept in. Told the front desk, well the one person that was working and she told us she would be right over. If she came to our room red koolaid is not red!! Not referring this hotel at all.

Staff was amazing and the room was great especially the mattress which was very comfortable.

Staff was amazing and the room was great especially the mattress which was very comfortable.

No were to walk to to pick something up to eat beside Wendy’s

No were to walk to to pick something up to eat beside Wendy’s

Great and clean

Great and clean

Staff was exceptionally helpful.

Staff was exceptionally helpful.

The photo on hotels.com for this property shows a beautiful outdoor patio that looked beautiful and inviting with cushioned furniture, umbrellas, etc. so it was super disappointing to find that such patio does not exist there. A front desk employee told me he's worked there 3 yrs and they've not had a patio like that in that time frame. We were on the 4th floor and there was absolutely NO hot water for showers in the morning. Front desk staff were friendly.

The photo on hotels.com for this property shows a beautiful outdoor patio that looked beautiful and inviting with cushioned furniture, umbrellas, etc. so it was super disappointing to find that such patio does not exist there. A front desk employee told me he's worked there 3 yrs and they've not had a patio like that in that time frame. We were on the 4th floor and there was absolutely NO hot water for showers in the morning. Front desk staff were friendly.

The room was not as described and very poor quality for the price.

The room was not as described and very poor quality for the price.

Great front desk staff

Great front desk staff

Clean room, friendly staff. Lots of airplane noise since it’s so close to the airport. Shuttle service was good.

Clean room, friendly staff. Lots of airplane noise since it’s so close to the airport. Shuttle service was good.

I checked in early and added my name to the wait list. After seeing guests who arrived after us receive rooms, I assumed we were next. When I approached the desk, Kim rudely informed me that I needed to be added to the “two-page wait list” instead of simply verifying how many were ahead of me. Her tone was unnecessary. She then engaged in conversation with a guest behind me who commented on my frustration rather than professionally redirecting and continuing service. The manager apologized and issued 5,000 points, though I was under the impression it would be 10,000, which added to the confusion. This morning we came down 15 minutes early for the 3:00 AM airport shuttle, which runs hourly. By 3:25 AM it still had not arrived. An Uber was ordered, which I appreciate, but it was too small for our party and six pieces of luggage. Fortunately, the driver accommodated us. Small details and professionalism matter. This stay lacked both.

I checked in early and added my name to the wait list. After seeing guests who arrived after us receive rooms, I assumed we were next. When I approached the desk, Kim rudely informed me that I needed to be added to the “two-page wait list” instead of simply verifying how many were ahead of me. Her tone was unnecessary. She then engaged in conversation with a guest behind me who commented on my frustration rather than professionally redirecting and continuing service. The manager apologized and issued 5,000 points, though I was under the impression it would be 10,000, which added to the confusion. This morning we came down 15 minutes early for the 3:00 AM airport shuttle, which runs hourly. By 3:25 AM it still had not arrived. An Uber was ordered, which I appreciate, but it was too small for our party and six pieces of luggage. Fortunately, the driver accommodated us. Small details and professionalism matter. This stay lacked both.

The breakfast was great, loved the to go options! The place was nice. The gym is very small but overlooked the pool and had what I needed. Overall felt cozy and was perfect for the one night and near airport experience I needed.

The breakfast was great, loved the to go options! The place was nice. The gym is very small but overlooked the pool and had what I needed. Overall felt cozy and was perfect for the one night and near airport experience I needed.

Very little sleep due to the air conditioning unit - or was it a helicopter landing in the room. Too noisy to turn on and too hot to turn off. Shower in the morning was dreadful - a cold and then warm then cold stream of water. Will not stay here again.

Very little sleep due to the air conditioning unit - or was it a helicopter landing in the room. Too noisy to turn on and too hot to turn off. Shower in the morning was dreadful - a cold and then warm then cold stream of water. Will not stay here again.

The room was clean but the bathtub needed to be replaced as the enamel had worn down. The person at the desk said they are in the process of replacing the bathtubs. I will definitely stay at Fairfield again and recommend them to friends!

The room was clean but the bathtub needed to be replaced as the enamel had worn down. The person at the desk said they are in the process of replacing the bathtubs. I will definitely stay at Fairfield again and recommend them to friends!

I’ve s

I’ve s

Great place!!

Great place!!

Nice staff

Nice staff

Was an average nice motel

Was an average nice motel

This is absolutely the best place to stay. One at the front desk was

This is absolutely the best place to stay. One at the front desk was

Staff was great. No hot water and no water pressure. Id expect more for 400 a night

Staff was great. No hot water and no water pressure. Id expect more for 400 a night

Great front staff! Great airport shuttle! Very clean and updated rooms! Best drinks in the town!thank you so much!!

Great front staff! Great airport shuttle! Very clean and updated rooms! Best drinks in the town!thank you so much!!

Room was basic and clean. Good enough for our purpose for the one night

Staff was friendly. Suggested a great place to walk to for dinner. Several options for eating and shopping close to the hotel

Room was adequate Bathroom tub bottom was worn and discolored Very little water pressure in bathroom sink faucet..

Bathtub was horrible

Clean. Large rooms. No heating in rooms but they gave us a portable heater as it was freezing in room. Very little water pressure. Difficult to take shower No shower cap in room. One small bar soap and small lotion

Great staff and extra clean rooms. Airport and Cruise Port shuttle available.

Clean room, great location, great staff

Excellent location for airport and cruise port

Overbooked event from the weekend caused delays from getting checked in, housekeeping did work overtime to get rooms turned over though. Front staff was accommodating and nice about the situation they did their best. Now the $50 hold has not feel off after 5 days will contact the bank on the 7th day

It’s quite dated, could be modernized.

Erika at the front desk was very helpful. Nice facility too crowded because of all the cruise comings and goings though

Yes

Friendly staff and breakfast was happening

Very nice hotel. Staff was great. The room was clean and nice.

Great front desk person

Staff at check in was fabulous!!

Great shuttle from the airport. Easy check in. Room was nice & very clean.

Everything was good, no complaints

The tub was disgusting…didn’t want to take a shower even with water shoes on

it was a simple room, and we did get a ride from the airport to the hotel, easy do, morning breakfast and people were friendly and plenty of food.

The minute we walked in, we were greeted by a very friendly front desk staff member. It was a very busy in the evening and in the morning, but the staff handled things very well and everything moved very quickly and smoothly. The room was very clean. We enjoyed the breakfast in the morning. The breakfast area also was very clean and well maintained. The staff there was very friendly. It was very convenient to have free shuttle service from the airport. We stayed there the night before our cruise. It was great. I highly recommend it! We will be returning.

Absolutely awful

Staff was courteous. Room was clean.

The fridge didn’t work at all. The tub in the bathroom was filthy and dirty dirty. It just wasn’t what I expected. Someone from the hotel front desk ate my uber eats order. Just a bad experience

Excellent hotel from service to cleanliness and location

Even though we booked the travel protection, this hotel would not refund our money when requested.

Nice clean room, service was good.

The staff was very courteous and the room quite nice. Clean and comfortable bed. As hotel breakfasts go, this one is good. Hot waffles, eggs, sausage and eggs. Fruit, breads and cereals. Free airport transport. Good gig!

Convenient to airport and cruise port

rooms are spotless

Very warm at the reception.

Older property. Shower not working.

Room was very nice, checkin was easy

Clean rooms and amenities. Close to the airport.

The room was very clean. However, it had a very stale and unusual odor to the room. We had to keep spraying perfume and cologne every time we walked into the room because of how bad it smelled. Also, the water temperature didn’t get very hot.

exhaust fan in bathroom wasn’t working. Food at the restaurant was sub par. My boyfriend’s dinner was burnt and dry. we returned it

Room could have been cleaner. There was a bobby pin laying on the floor right in front of the door when we walked in. Long hairs on the bathroom floor and sink. Water pressure in sink and shower was very low.

Upgraded our room without asking. We arrived from a cruise ship way early and they allowed us to check in as soon as our room was ready. Nice quiet room. Good breakfast. Free airport shuttle right on time. But one of the reasons we booked this hotel was because they showed an "hot tub" which they had but it was not functioning. Disappointing.

Room sp

Clean room and friendly staff.

Muy buen hotel. Excelente servicio y ubicación

Airport shuttle was quick and easy. Breakfast was limited but consistent with a free continental breakfast. Hotel in general was clean. Room had a strange odor but we sprayed with Lysol and it improved. Perfect location for a quick overnight before a cruise.

Fantastic

Especially Kim s, and Erica

Great staff, poor water pressure. Good stay.

Polite staff. Clean

Location and free shuttle

Didn’t eat

Nice clean

The room’s air conditioner was very loud making a rattling sound. Breakfast was subpar and the morning desk attendant was rude

Waited 45 minutes for the airport shuttle. Almost gave up and took an Uber. Check in was awful. Check in time is 3:00. We arrived shortly after. We were told our room was not ready. The reason….the hotel was full the night before. Isn’t that the goal. For the hotel to be full every night? Just because the hotel was full should not be a reason housekeeping is not able to clean in time for the next round of guests arriving. We waited 2.5 hours for our room. We did not get our room key until 5:30. We completed some errands, ate dinner, etc. there were guests still waiting for rooms at 7:30 pm! Four and a half hours after check in time. Completely unacceptable. The front desk stated “we had no idea it was this busy when cruise ships were coming and going”. What???? This hotel is near the airport and the cruise port. Would not stay here again.

We never got a room waited around for five hours

I don’t recommend this hotel due to the proximity to the airport. You will hear airplanes flying overhead all night if a good nights rest is something you desire this is not the place for you!

Bathroom urgent need renew

Nice property. Our room had a very strong odor the entire time. Staff was extremely nice and helpful.

Very slow service during breakfast and delay during check in.

Check in was horrible! Breakfast selection was nothing special.

Lightning in the bathroom

Our room close to ice maker, very noisy

Clean room, good breakfast, offers shuttle ride from airport, friendly staff, just make sure you book them directly!!!!!!

Clean room, outstanding staff!

We returned to this Fairfield for Xmas this year after a nice stay last year. It once again lived up to expectations for service, cleanliness, breakfast. The location is near the airport. There is parking on site. Walkable food options are limited to Wendy’s and Dunkin’ Donuts, but that worked for us. The desk man at check-in and Tony(?) that rehooked up our tv were very nice.

Very average room, no color, no character and fridge didn’t work

Hot scrambled eggs were above average for a hotel breakfast, otherwise fine but it was very busy and they were having trouble keeping up. Rooms fine but a little rundown and could have been a bit cleaner. Front desk staff super friendly and helpful.

Bathroom-no hot water and water would stop working very low water pressure and odd smell in room. Tub was dirty breakfast options were few-quick stay before cruise next morning

Yes, however this was not what i am ised to as far as staying at Fairfield Inn and Suites. This was more like staying at a motel 6 or econo lodge. The rooms were small and not nearly as nice as what i have been accustomed to.

Nice rooms. Great location.

Both the room and the bathroom were clean and tidy.

This was a very nice hotel. The night auditor was stellar. She really calmed me after a very horrible flight day

Front Desk Personal was so helpful and patient. Rooms clean and Breakfast was Wonderful.

The room was ok. However, the bathtub was stained. The staff was good. They gave me a room on the first floor when I let them know that I was a disabled veteran. They also waved the parking fees. Thanks!

It was okay, clean for a fairfield, we got a handicapped accessible room which we did not request. Breakfast was ok, but I've had better at other fairfields. It was okay.

It was a great place. It was clean. The staff were very helpful. It was extremely crowded because of all the cruise departures and arrivals but yes, it was very good place to stay.

Very busy breakfast area , no seats , mediocre rooms, bath tub drain did not work

We appreciated being able check in early after our cruise. Room was very nice and clean. Great breakfast! Our only coy was there wasn’t a lot of water pressure in the bathroom.

Transportation from airport never came, instructed to stand in wrong spot, moved called again and still never got picked up. Had to get an uber, not friendly check in, no eye contact, strait to the point like a robot- AI has more personality than what she had. Breakfast mediocre. Maintenance man very nice and helpful.

Check in was not good. Room was not available on time. Waited an hour

Helpful staff even with a late arrival. Room was clean and comfortable. Buffet breakfast well appointed.

Adequate pre-cruise hotel. Airport shuttle is a plus.

The staff was friendly!

Yes

Clean room friendly staff

There was no concierge on our check out and my husband had a severe back problem, luckily there was the Filipina at the front desk who requested somebody to help us….

Great for a quick overnight stop over.

The room was perfect, mattress firm, pillow choice great. The food was better than expected.

Everything was magnificent

Lovely stay everything was great Awesome hot breakfast as well. Great variety of food.

There were ants everywhere in the room! It smelled like bleach when we got in. That made us feel it must be clean but we first noticed ants on our laptops. Then bathroom floor and sink. Bedside table. We paid way too much for this. I told concierge but he said to contact manager and would t do anything to help us. Only offered us points. I do t want points but expect a full refund

Yes

Room was small but very clean bed was also very good. Very close to the airport but a lot of noise from the airplanes. Breakfast was ok

Very good hotel and close to cruise port

Unfortunately, the water in the shower never got warm enough to take a shower, and the water pressure was only a dribble.

Room was clean, front desk was friendly, complimentary airport shuttle and full breakfast. A great place to stay overnight for cruisers.

The receptionist was pleasant and kind. I arrived before check in time and was checked in early. Food was good. Clean room and surroundings. Quiet. Everything was great

Clean room, staffs super helpful and professional. Close to our destination

That staff was friendly. The room was good. Breakfast was good. I had a long wait to get my room but I was there for a cruise and the place was packed. I would stay there again and would recommend it.

Airport shuttle was good and on time. Breakfast options were limited.

Excellent staff and service- would definitely stay there again.

An easy walk to a Publix.

Chicken was quick and easy staff was wonderful

It was really clean, the whole hotel smelled so good and the breakfast was yummy !

Hotel was kind of dirty. Bathroom not very clean, tub didn't drain, light in the bathroom would flicker and the shower would randomly turn off. Just not as nice as other places over all.

Yes

Great place to stay if you're going on a cruise. Breakfast was very good. Planes fly very close to the hotel constantly so was worried about hearing them while trying to sleep. Nope! Never heard them, a/c was like white noise, had a great night sleep. Beds are very comfortable. Will stay here again when in Fort Lauderdale.

The shuttle service to and from the airport was good. Conveniently located to Wendy’s and Dunkin Donuts. Breakfast was included at the hotel but super busy both.

Room had unacceptably low water pressure.

Super close to airport - easy shuttle access

It was a great place to stay

Checking in was smooth and quick. The room was nice and spacious.

It was nice , we were being able to take a nap since we did not sleep at night.

We had some original issues with the first room they gave us, but the front desk staff, led by Denise went well above and beyond to make our stay more enjoyable and very pleasant. Supper easy check in, airport shuttles very convenient. This is for a must stay pre and post cruise

Fine room for quick Styx

Everything is good in this hotel except the AC is really loud when it is running.

waited for a very long time at airport before the driver picked us up, felt bad for the front desk they seemed overwhelmed with customers waiting for their rooms. room was nice and clean, not sure if i would stay there again

Was given my key went into my room and there was a family in there already. The little boy started screaming. The grandfather came at the door kind of aggressively at me. I showed him my key that was just given to me and he said there’s must’ve been some kind of mixup so I went back to the desk and you could still hear the little boys crying very hard as we were walking away, he was very scared.

Very clean rooms

Room was spotless and bigger than expected. Staff was awesome!

No peace. The cleaning people stood in front of our door talking loudly and making a lot of noise. They should be cognizant of people sleeping. The 2nd floor seems very loud. Other than that, perfect location.

Clean, comfortable, courteousfront desk/ staff.room,

Fine

Hot Breakfast limited scrambled eggs & pork sausage! Very busy limited seating! But free (well in the price of hotel) Area ok to get to from Tri Rail from Miami, food outlet close by is Wendy’s and Dunkin donuts. Bed was sort and comfortable. It’s ok for a night before a Cruise. But it’s the standard things it lacks, like hot water and sleep due to noise due to room location on 1st floor. If stayingbherDONT stay on 1st floor, take an uber/Lift to cruise port as much cheaper than the ride share at $20 each. Uber was $18 total!

Friendly staff Denise is very nice and efficient. Clean room. Great airport shuttle driver.

Called when we had our luggage for the free shuttle to the hotel. Had to wait over 40 minutes and call 3 times before shuttle finally showed ip

Room was very clean and well stocked.

The airport shuttle was very slow. Had to call 4 times before it showed up.

The hotel was clean. The breakfast was average. I wouldn’t necessarily stay here for vacation, but for precruise it was ok and comfortable. It wasn’t bad but there was nothing exceptional about it either.

Check in was a bit chaotic. Had to wait 4 hours to get a room. Granted it was a cruise day with people coming and going but not unexpected. Probably would not stay there again. Pool had very limited seating.

We had requested an early check in if possible and got confirmation from the hotel that we would be accommodated as soon as they cleaned the rooms. We arrived at 9 am and was told to be patient and we would be called. Others arrived after us and we were never called while others were given keys after a short wait. Checked with front desk 4 times and were told the rooms were still not ready. Finally checked the 5th time at 1:45 pm and got a room with the air-conditioning broken. It couldnt be adjusted or turned off so we were frozen. We would never stay here again. I went out to get something to eat at 6:30pm and there still people waiting to get their rooms.

Nice breakfast

The room was clean

Wonderful Staff, Breakfast was delicious.

I really loved the room. The only issue that I had with it, was, that, being that I have mobility issues, it was difficult to open the door when using my walker. Also,on my floor, by the elevator, it had sign that there were beverages and ice down the hallway, and the only place that you could find it was in the lobby.

The staff was accommodating yet seemed conflicted on the cost of storage for packaging. They were unable to produce the companies policy regarding storage even if the package was only stored for one hour

This hotel was close to the airport and the lobby is nice. Our room appeared clean though there was a foul odor (possibly coming from the AC unit). The hot tub was in disrepair so we could not use it but the pool area was nice overall. I would recommend this hotel for those needing short stays who may have to catch early or late flights. I would recommend the hotel management spend more time training the front desk personnel to be more courteous and less “robotic”. The morning and night staff were both unwelcoming and monotonous in their service.

Room was not ready for almost three hours after the three p m check in. Luggage placed in an unlocked room easily accessible to anyone. Lobby full of guests also waiting for rooms to be ready. Shower water not hot and poor excuse for a tub full of stains. Not a good experience.

Clean room...spacious..big beds..clean hallways..very nice lobby...bartender was very nice. Had a great breakfast downstairs while i was waiting for my room becos of an early check in. Lovely stay! Will definitely recommend to friends/family!

Would not return.

The room is very clean, close to a dollar tree for snack "night layover" the ladies at front desk are so nice..

Staff is polite and helpful. Clean room.

We had to wait over an hr at the check in time, the water pressure in the room was horrible and the temperature of the water was cold. It didn’t heat up

Friendly staff, good breakfast selection

Nice hotel

However, the staff was excellent in handling the situation. Very courteous and professional

Graet

Room very clean, shuttle from the airport was quick and easy.

Very clean. Staff very helpful

The staff were courteous and the room was clean. We were able to check into our room early. My one complaint, of any, is that the room is dated and could use an upgrade.

It was okay shuttle was very good.

There was NO hot water in the shower! The hot water came out of the tub faucet but when the shower lever was lifted the water was only cold. I was told to write a letter to the manager.

Arrived at 430 and waited almost an hour for our room. I realize that perhaps the numbrer

very nice staff

Shuttle took some time to bet to airport. When i called they keep disconnecting me.

No hot water Had to take cold shower

Yes and yes

Excellent hotel close to airport. Lovely clean room. Breakfast could start at 6 not 7 but otherwise it was nice

They never show up and don't answer the phone . Had to get an Uber Shuttle to cruise docks is not included. Uber is way easier and less expensive. Hot tub is out of order Staff was good considering the volume of people they were dealing with. Will never stay here again . Much better hotels in the area that actually provide the services you are paying for.

The AC unit was very loud.

Eggs were great Reina was a great help with our stay and should be commended for her hospitality and thoughtfulness.

The breakfast was ok. I would stay here again.

Always clean and quiet. Close to everything.

Hot tub spa not working

Everything was good except the tub needs to be change. the shower was not working properly and the tub had a mark in it

Check in was a disaster. We called the hotel and a staff member said early check in was fine. We got to the hotel and then waited from 11 a.m. to 4:30 p.m. for check in. Room guarantee was 3:00 p.m. We understood 3:00 p.m. Total mob scene. Front desk staff had a waiting list of people waiting to check in, but checked in walkins. Loud hotel, doors slamming all night, hydraulic tool noises late at night, and vacuuming the hallways late at night. The hot tub was broken and dirty. No towels at the pool. The breakfast food and area were fine. Our room was clean, spacious and in good repair. I would not recommend this hotel due to the chaos.

We had to leave before it was served. It would be nice to get a to go snack for early departures.

The place was great generally but our shower had no hot water. The only way to bathe with hot water was to have a bath.

Excellent

Great location great survice

Juan was very kind and helpful! The room was clean and neat.

Airport shuttle went as soon as we were ready.

My wife and i stayed here for one night after are cruise was very clean even let us check in earlier then 3pm was very accommodating for what we needed would stay again

Had to call 5 times for a shuttle from airport and wait a long time for a ride. Then driver made 2 more stops after getting us which we didn't know about. Picked up more people than the van held so people were sitting on laps. Then when we got dropped off turns out he told people to get in that we're not even at one of the hotels the shuttle was for. Front desk made it seem like a big deal when I asked for 2 extra towels for the room.

Clean and friendly staff

We have to wait 30 minutes for the shuttle upon arriving to the airport. Breakfast was healthy fresh. Overall good

Very nice place

Airport shuttle was on time for ever hour. I loved that. Breakfast was the same ever morning it was stalling need more varieties like add grits, bacon, harsh browns etc…….

The room was very clean. We did not use the shuttle or hot tub.

Was disappointed in the breakfast options and the pool was closed

Second stay in 2 weeks. We like it. A bit more expensive than some other hotels rated same on app but we stayed here before and liked it. Clean. Staff are welcoming. Not always super friendly, but i think that is because they are busy.

Rooms (we stayed twice - before and after a cruise) were clean and up to date. We would stay here again.

Renovated hotel rooms, very clean, easy check in and were kind enough to let us in our room early, very nice breakfast selection and above all close to the airport with free shuttle service provided. Will stay again

Hot tub does not work , pool does not work .No where to sit out on property,there is no court yard or outside space complete false advertis ment

Cleanliness and friendly staff

just wish the pool and hot tub would of been open, but other than that everyone was very friendly and the rooms were nice. would stay again. also better to keep our car there for our cruise then pay at port. and when we returned everything was fine with our car nothing had been touched or messed with so that is also a huge plus!

Friendly and helpful staff, clean rooms, and nice area

I have family in Miami and visit often. Fairfield would be my choice of stay when in Miami/Ft Lauderdale. This most recent visit was very unpleasant. The minute I entered the room, I was hit with a very horrible smell. It was as if the room was cleaned/mopped with a dirty mop or rag. I mentioned it to the front desk who took my info but no one ever came by nor was I ever given the courtesy to switch rooms. I tried contacting front desk to inquire about a room change, no answer. Tried visiting the front desk, no one present. I was only a guest for 2 nights and was not in the room except to sleep, however it was a struggle. Next visit (coming soon) will be elsewhere.

.

Good price, large breakfast choices, nice room with comfy beds, with hotel shuttle to FLL.

It was very nice

The property is accommodating, however there’s need for improvement. The pool for some reason is always out of service.( I have stayed here before) thankfully the hotel across let’s guests use theirs. This Particular visit I had issues with my rooms door lock, for some odd reason it kept deactivating which is of course it’s dangerous and a security concern on many levels. I am thankful for Denise, she was helpful. The staff was not very transparent, it felt like they were short staffed. I hope they work on these, because overall the facility is good, convenient and affordable.

I only stayed one night was it was nice. The room was clean and quiet with airport shuttle. The staff was very helpful and I would stay again.

I would stay here again. I had stayed on the day after a cruise and we were able to get early check in at noon. It would have been a 5 across the board but the pool area was having some kind of issue. We were allowed to use the pool at the hotel across the street since it had the same owners though.

It was all good.

I like that it was close to the airport. It was nice clean property. The room was clean and comfortable. The breakfast was average but good for a quick bit before heading out. I would definitely stay again and I will recommend it.

Our room was infested with ants, all over the night stand and in the bathroom, This was one of the worst nights we encountered at a Marriott. We barely slept paranoid that something was crawling on us all night just to have to get up early the next morning for our cruise.

Check in was supposed to be at 3pm, our room wasn’t available until a around 3:15, meanwhile multiple families were being allowed to check in to regular rooms after 2:30pm. When we ask about this the reply was that there weren’t many suites available and ours wasn’t ready yet. It was frustrating to pay more money and be made to wait even past the check in time. When we finally got our key we were told they’d call our room later and they would “make things right” for making us wait. We were exhausted from traveling and stayed in our room the rest of the day and never received a call. To top it off the restroom was HORRIBLE. The shower looked moldy and it was wet. I would like to assume that it had just been cleaned. It had bad drainage and there was a puddle of old water just sitting in the tub. The handle to the shower was broken and barely hanging on. Unfortunately we were so exhausted and just glad to be in our room that we decided to not make a fuss about it. I would definitely never stay at this hotel again.

It was ok for a one night stay before a cruise. I don’t recommend it for a long vacation stay. The pool was out of service and our bathroom shower was not working. Baseboard literally came off. I think they tried remodeling but just left a few things not working properly. Customer service was not really helpful in solving an issue, but finally got management and she was able to figure it out. With so many hotel options, I would pick another hotel next time.

Shuttle took a very long time, check in took an hour, not well staffed

I was disappointed with the pool being closed and the condition of my room it was musty and out dated.this hotel needs updates.

Great stay and convenient to be near the airport and cruise ports. Not much around but the mall was about 10 min away with good restaurants

Everything

Good stay

Outstanding staff- great breakfast-wonderful room and bathroom.

Shower was dirty and moldy

The airport shuttle was top notch and the front desk was very friendly!

Friendly staff

The only thing I didn’t like is that the tub in our that me and my family can I take a shower the shower looked really really really bad………..

Tried two rooms that smelled like fish straight from the ocean

Room had a weird smell, breakfast was not the best. Bed was comfortable and front desk was very nice

My mother & I stayed over the weekend, room was nice and clean honestly had no issues . Only thing is the shower didn’t get hot enough for our liking . Other than that , great stay ! Front desk was nice and welcoming

The reciptionist is lovely

Smooth check in

The counter customer service personal are exceptional, excellent service, rooms are clean, perfect

Fast airport shuttle, convenient because close to airport. Staff were very kind.

Fantastic staff!! One was Denise and the other i can't remember her name. Stayed day before and after my cruise and both times the staff was wonderful. The rooms were very nice and clean, great breakfast in the morning. Great stay!

Ok

GREAT FULL BREAKFAST TO START YOUR DAY AND BIG ROOM

My stay was awesome. I would recommend staying here. I would stay again.

Clean and Space was awesome

The only negative point is when we arrived to airport we called the operator but they don’t respond they kept the the open and didn’t answer us .

The room is clean, the beds are wonderful and everyone is very nice and helpful.

Property clean, staff friendly , Transportation wasn't exactly up to par. This time I called them 10 time for a pick from the port, no answer and the mailbox was full, My husband went around the port walking looking for the van, finally found the driver but no one still didn't answer the phone to let us know they was there.

We always enjoy our stay at this hotel!!

The lobby of the hotel was nice. The room was very plain the beds were mushy and it was absolutely no water pressure in any of the bathroom facilities. The shower was awful sink was awful toilet bowl was awful this is the lowest water pressure I've ever encountered in my entire life terrible

Super clean, I waited 1.5 hour at airport and never arrived.

Clean. Friendly staff. Easy set up for transportation.

,helpful

The hotel was clean and the breakfast was your typical hotel lobby breakfast. The area is more of an industrial area, but there is a Wendy's right next door which was handy.

Great and comfortable rooms.

Very much little to do, also theres no safe in the rooms to leave your computer, jewelry or anything of value. The front desk had only one person that barely speaks english. Over all i wouldner recommend this place

Easy to airport and port Everglades

From day one when we arrived to the stinking room, I let front desk know about the terrible smell and disgusting. The guy gave me 2 sprays to do fix it myself. But, that room needs a sanitizer all.

Toilet flush constantly flushing thru out my stay. Some of the lights in the room wasn’t even working.

Hotel was clean.

I didnt like the tub state also my room wasnt cleaned and I wasnt aware that it wouldnt be.

Clean, pleasant. J.D. very nice helpful at check-in

Fast shuttle service to hotel and cruise port, clean rooms and very nice breakfast.

It was a pleasure to be here. Quality people are working here and that makes a big difference.

Beautiful hotel! wonderful staff, room was clean and comfortable.

We stayed here for two nights before our cruise. It was comfortable, accessible as it's close to the sea/airport. They have complimentary airport shuttle which is convenient, but you need to call the hotel once you are at the airport. Difficult for those who doesn't have access to phone calls internationally. I was trying to connect with them few days ago thru their contact details in expedia but it doesn't allow. Someone has to fix this issue between expedia and the hotel. Complimentary breakfast is fair enough. The room is huge but the washroom is a mess after shower as water would flow on the tiles where you step in making it a big risk for fall/slide. They should put a partition between the shower room and the toilet. I would re-think about staying in this hotel again.

We could hear the tv in the room next to us. Long wait time to check in.

.

Breakfast was a zoo numerous cruise passingers eating there and no food available or seats to sit at., stayed 2 nights room never cleaned had to ask for towels.

Good service

. I was check in while I was waiting to board my evening flight. That should have been a red flag. When I arrived they told my room had a maa

Easy to shuttle from the airport. Convenient to airport and Port Everglades.

Noisy ac unit.

Room was okay, beds were decent, pillows were amazing, shower had a constant drip not matter how much it was tightened and air conditioning on the lowest setting made it so it was 70° in the room. Our flight was at 6 AM the next morning. We were told no breakfast options were going to be available, that new coffee would not be ready until 7 AM and that the shuttle could only hold 10 people and it was first come first serve on the hour even though there were 25 of us in the lobby. Booking this hotel because it had free breakfast and a free shuttle turned out to be useless for us. I look forward to finding a new hotel for our cruise next month.

Clean cozy

Jacuzzi COLD, then once we get to the pool we in it then they put up pool closed signs and tell us nothing so now I’m sure we got to go to the hospital, this used to be my favorite hotel idk what happened I ask the guy when will the jacuzzi be fixed he said he don’t know he ain’t even know it was broken. Insane wasted money coming here could’ve stayed home

Poor management and customer service

Very nice hotel and staff were excellent. The neighborhood had limited shopping and food options nearby, but did have very good freeway access that was the path to the airport, which was really the point of choosing this hotel location. Overall Excellent.

Great place and clean. Great free airport shuttle

The only thing was location

The room had trash on the floor and a dirty washcloth in the shower. Shower was difficult to turn on.

Had to pay to park, did not mentioned additional $10 for parking per night till I got there. Not good

Everything was very clean. Every floor in area smelled fresh. There was no stale odor at all. The breakfast offered quite a few options. There was plenty of places to sit and talk down in the lobby.

Excellent service

Good

Our check in was 3 pm but we were told that the room was not ready which is unacceptable. We were able check in at 6 pm

Very comfortable bed and pillows

The staff were kind and helped us transition to an upgraded room to stay for an additional day. The complimentary breakfast and shuttle to the airport was very appreciated.

Location

Rooms are nice

The hotel staff was really helpful and nice. They all made my stay comfortable and enjoyable.

Nice and convenient

Hotel was nice.

Would stay again!

Great stay very happy

Didn't like how there wasn't end tables on one side of the beds. Not convenient. Otherwise walking distance to Wendy's and Dunkin

The room stinks smells like the carpet is dirty and needs cleaning. The staff doesn’t speak English so it’s like talking to toddlers. The jacuzzi was broke for the first 2 days, the 3rd day it was filthy dirty and I wouldn’t get in it.

Beds were very uncomfortable. It took 3 hours to get our room. While we waited other parties came in and got their rooms within a half hour. Bathroom was a nightmare with water running all over the floor. Almost slipped several times. Rooms may have been remodeled but they painted over hair stuck on the wall. Flooring was not clean in sitting area and we had no remote for tv in that area. Called front desk and no one ever came to deliver us a remote. The pool area photos are deceiving as it clearly does not resemble the photos on the website and the pool was constantly cloudy and not clear. Very disappointed with this hotel.

Wanted to get in pool..but something was floating in pool..unknown

No accommodations

Convenient

I would not stay at this property again. My daughter and I stayed 3 nights to attend her college orientation. This hotel does not look as pictured. The pool was dirty with only 3 lounge chairs and next to a busy dirty highway. Rooms are not cleaned daily, just every other day. As a result, no one came on the second day and I had to talk to the front desk just to get new towels and garbage emptied. The worst part was after we had arrived back at the hotel around 3:30 on Friday after a long day, the lobby and bar area were overflowing with people who were using the hotel the night before the cruise. The crowd was loud, overwhelming and unmanageable. Breakfast the next morning was just as bad if not worse. This hotel cannot manage nor does it have space for the amount of people using it for pre/post cruise.

Helpful staff.

Loved this place. My only complaint is the wall of my shower was a lil funky.

First room allocated was smelly and very noisy. Room change was helpful and much appreciated