Landmark Inn Fort Liberty

Staff always helpful

We stayed 4 nights. No housekeeping other than fresh towels. Breakfast was horrible.

I would not book this or any other property through expedia and this is my last booking through expedia. Upon arrival and check in I found they were holding a three room reservation for one night and I had only reserved one room and had my printed itinerary for one room as proof. Not wanting to be billed for three rooms I asked to cancel to, but told that could only be done through expedia. The desk staff was helpful and accommodating through a 45 minute phone ordeal with expedia. Expedia wanted the Itinerary numbers for all three bookings. I had only one and gave it to them. The hotel uses different reference numbers, had one tied to my Itinerary but no Itinerary number for the other two. The clerk gave me those numbers which I gave to the expedia representative who informed me she had no access to those numbers, but needed itinerary numbers. She did call the hotel while I was standing there, the hotel gave them all the reference numbers and was informed they needed itinerary numbers. I told expediat that if three charges appeared on my card, I would report two as fraudulent. The clerk gave me all the reference numbers she had and contact information for her and the manager in the event that I was charged for three rooms.

It being right on Ft Bragg is convenient for division week. It could better breakfast and common areas. It would be nice to have a covered outside area for groups to hang out.

Great price, friendly staff and clean comfortable room.

First of all, this property is on Ft Bragg, so unless you're in the military, a DOD civilian, retired veteran, or card-carrying family member of a veteran, you'll need a visitor's pass to stay here. I had a suite with a queen bed and a pullout couch. The room was really nice; there was a separate kitchen and living area; the kitchen had a small refrigerator, microwave, sink, toaster, and coffee pot. There's enough counter space and cabinets to prepare meals; there's plenty of space for a hot plate or air fryer. The Commissary is right across the street. There was a tub/shower combination in the bathroom. The bed was comfortable, and there was plenty of closet space. Nice-sized TV on the wall in the living room as well as in the bedroom. Complementary breakfast is available, and it is pet-friendly. The only problem that I had was that the ice machine on the first floor was out of order.

The staff is beyond friendly and helpful! Rooms spacious and clean. Property had a grilling area where we were able to grill out and have a semi homemade meal. A bonus is the adorable cats!

I had to get a new access card to the room every single day. Moreover, I was moved to a different room because the door scanner was defective and no way to get into the room. The water wouldn’t drain in the tub. Clear plumbing issues.

Absolutely perfect! Loved the cat! Great staff and clean rooms. Very quiet! Right next to the PX and Commissary

People were friendly

It was a nice comfortable place and I appreciate the Fort bragg and the landmark. It was a little difficult to get access to public transportation

The bed was very comfortable. The facilities were clean and the breakfast options were great. It was also a convenient location and being able to check out later than most places was wonderful! I had sent a request to get into our room sooner since we had an event. We got there at 3 and the room was not ready

Very well kept up. Clean rooms, lobby, kitchen areas. Great breakfast staff and helpful housekeeping staff.

Easy access, comfortable room, ample breakfast The towels! Not enough and too small.

Night Staff was incredibly rude. I called she immediately said. Can I put you on hold. I said ok. I wait 20 min. Nothing. I hang up. Call back she answers this time. I explain I reserved but put to pay at property due to unsure of timeline. I had a 9 hours drive and it was going to be extremely tiring. I say. I can keep driving. I said to please cancel. She said no. And proceeded to want to charge me TWICE. Two nights I was not going to be there. Besides it being policy or whatever. Showing some empathy to people goes a long way.

Very clean and friendly staff All was great

Breakfast good . Friendly food service staff . Front desk staff helpful and responsive

Friendly

Loved it.

Breakfast next door neighbors were a lil loud but it was sports season

Helpful staff. Clean rooms, but old. More like military housing. If you're looking for luxury, this is not it.

Yes, everything went very well!

Great staff No pool or hot tub

met our basic needs, breakfast not impressive

Clean room is good | Staff is amazing| WiFi is very good and fast

I stayed for 2 nights visiting family that live on base. The hotel is located on the Fort Bragg Army base and it's very basic. My room did have a mini-fridge, microwave and a small coffee maker. The bed was comfortable. The water pressure is non-existant, unfortunately. Staff was very nice and helpful, especially the gal that works in the breakfast area. They do offer a bare-bones continental breakfast. Lots of TV channels to choose from. As long as your expectations are not high, you'll be fine. The hotel itself is quite dated and they are doing some remodeling. Not sure if I'd stay there again but it wasn't terrible.

Staff was friendly and helpful. Room was clean. No hand soap and even worse the AC never cooled the room. But for the AC we would have stayed there again.

Great location

Overall I can only give this a 3 star rating. It says free WiFi but if you tried to join from 321, it says you must get closer. Obviously that won’t work while in my pjs. Room bathtub was rusty. Beds were decent and appeared good. Ice machine on 2nd and 3rd floor were both out of order and you have to go down to the lobby to get ice. Breakfast is made to order waffles and other protein options were frozen breakfast sandwiches.

Overall I can only give this a 3 star rating. It says free WiFi but if you tried to join from 321, it says you must get closer. Obviously that won’t work while in my pjs. Room bathtub was rusty. Beds were decent and appeared good. Ice machine on 2nd and 3rd floor were both out of order and you have to go down to the lobby to get ice. Breakfast is made to order waffles and other protein options were frozen breakfast sandwiches.

Staff are very friendly and welcoming. Breakfast was good. Rooms are very clean. Will definitely stay there again! Great experience.

Staff are very friendly and welcoming. Breakfast was good. Rooms are very clean. Will definitely stay there again! Great experience.

Our door stopped working twice during our stay and needed to repaired. It was very frustrating.

From checking in till the next day breakfast was amazing! The staff in the breakfast room were helpful, so nice and friendly. The housekeeping ladies very welcoming and also so friendly!!! I will be returning ?

The breakfast was great!!!! The ladies in the breakfast were super helpful !!! And kind

Peaceful. Clean. Quiet. Comfortable bed Unsure

Room was dated but very clean. The bed and pillows were comfortable. It provided all I needed for my stay at Ft. Bragg. The staff was extremely welcoming and pleasant, great service!

Room was dated but very clean. The bed and pillows were comfortable. It provided all I needed for my stay at Ft. Bragg. The staff was extremely welcoming and pleasant, great service!

OK. Breakfast was filling and varied. Staff kept busy replacing popular items without being asked. Good sense of security being on post. No major faults or problems.

This was my 3rd stay at the Landmark. I choose to stay at this on base because when I visit my son stays there with me rather than his barrack. Sometimes he has a few things he needs to do during the week and this makes it quick so we don’t miss time together. It’s not fancy but it’s clean, reasonably priced, safe, and has suites with more rooms and kitchenettes if needed. Laundry room is also nice for him to get his done with better machines and never a wait like at the barracks. Free breakfast is also great if your soldier wants to sleep in but you’re hungry. The staff is so friendly and accommodating. The lower price allows me to stay longer than I pricier hotel as well as less than some off base hotels in some questionable areas. N/A

Yes

Yes

I have stayed here before and I want to be clear; THIS HOTEL IS ON A MILITARY BASE! if you don't have base access don't book here!!! This Hotel is convenient if you have business on base. It's a bit older but clean and comfortable and the staff is friendly and helpful. This hotel is also close to a 24hr gate, so it is easy to get in and out of Bragg at any time.

I have stayed here before and I want to be clear; THIS HOTEL IS ON A MILITARY BASE! if you don't have base access don't book here!!! This Hotel is convenient if you have business on base. It's a bit older but clean and comfortable and the staff is friendly and helpful. This hotel is also close to a 24hr gate, so it is easy to get in and out of Bragg at any time.

Clean, good shower supplies, plenty of towels, comfortable pillows and bed, heating and a/c kept room warm, quiet, good breakfast, and very professional staff.

Everyone was very friendly, even though the building is older they kept it clean. We had a very enjoyable stay

Everyone was very friendly, even though the building is older they kept it clean. We had a very enjoyable stay

Room was clean, the staff friendly for most part. Breakfast very basic, it is a pet friendly hotel

Room was clean, the staff friendly for most part. Breakfast very basic, it is a pet friendly hotel

Staff always friendly and helpful

Staff always friendly and helpful

Excellent experience overall.

Excellent experience overall.

Breakfast staff was very professional and a pleasure to talk with.

Breakfast staff was very professional and a pleasure to talk with.

Super quiet. I didn't hear any noise in the hallway or from neighbors. It was very convenient to stay on the base. Many breakfast options were wrapped in plastic. The hard boiled eggs were cold. The yogurts all had sugar. It would be good to have some healthier and warm options, such as nuts, plain yogurt and warm hard boiled eggs.

Stayed here while TDY. Quiet and convenient. Commissary and PX within walking distance. A great experience. Will definitely stay there again.

Stayed here while TDY. Quiet and convenient. Commissary and PX within walking distance. A great experience. Will definitely stay there again.

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I was beyond pleased with the cleanliness of the room, the lobby, the grounds outside, etc. Hope at breakfast in the morning was so super sweet!! The staff was friendly and I thought my stay was the quietest hotel visit I’ve experienced.

I was beyond pleased with the cleanliness of the room, the lobby, the grounds outside, etc. Hope at breakfast in the morning was so super sweet!! The staff was friendly and I thought my stay was the quietest hotel visit I’ve experienced.

Perfect location

Perfect location

The cockroach I found on my pillow after shower.

Nice and clean good price

Nice and clean good price

Everything was great from checkin to checkout!!

Everything was great from checkin to checkout!!

The hotel staff didn't have the ready for me to check into. I had to wait for over an hour and eventually I asked for the supervisor.

This property is on a Military Base so it is convenient to all things that go with the base. Our son is stationed here so it made it very easy to see and visit with him. The property is spotless and well maintained. Staff is friendly and kind.

This property is on a Military Base so it is convenient to all things that go with the base. Our son is stationed here so it made it very easy to see and visit with him. The property is spotless and well maintained. Staff is friendly and kind.

Enjoyed my stay. Very friendly staff.

Enjoyed my stay. Very friendly staff.

Clean. The beds were comfortable and blankets soft and warm. The shower pressure was good and got very hot.

Clean. The beds were comfortable and blankets soft and warm. The shower pressure was good and got very hot.

Bed was horrible, you can tell the mattress is old. Big humb on one side of bed where everyone sleeps. Did not sleep well at all. But for one night it was okay.

Bed was horrible, you can tell the mattress is old. Big humb on one side of bed where everyone sleeps. Did not sleep well at all. But for one night it was okay.

Very convenient for visiting with family.

Very convenient for visiting with family.

Very polite and hard work staff

Very polite and hard work staff

Room was clean and staff were very friendly.

Room was clean and staff were very friendly.

The staff was friendly and helpfull, they had an amazing breakfast selection! The room was clean and comfortable. Only thing it needs is a sitting couch.

The staff was friendly and helpfull, they had an amazing breakfast selection! The room was clean and comfortable. Only thing it needs is a sitting couch.

Was great stay. Went down to see my son. I also got to pin him as Sergeant that weekend. Was not impressed with the breakfast. The hotel was very clean. Staff very helpful. Will definitely stay there again.

Was great stay. Went down to see my son. I also got to pin him as Sergeant that weekend. Was not impressed with the breakfast. The hotel was very clean. Staff very helpful. Will definitely stay there again.

Property was bery appropriate. Personnel working were tip notch, better than most.

Property was bery appropriate. Personnel working were tip notch, better than most.

Safe and conveniente. I traveled with kids, playground is in bad shape, needs repairs.

Safe and conveniente. I traveled with kids, playground is in bad shape, needs repairs.

The service was top notch. Joseph, who checked me in, was very courteous and professional. Will definitely stay again when in the area. Also, conveniently located to PX and Commissary.

The service was top notch. Joseph, who checked me in, was very courteous and professional. Will definitely stay again when in the area. Also, conveniently located to PX and Commissary.

Very nice facilities

Very nice facilities

Great trip

Great trip

Great staff!

Great staff!

Very nice, would recommend.

Very nice, would recommend.

Me on my cell. Thank you.

Me on my cell. Thank you.

Typical Army lodging

Typical Army lodging

Staff, super friendly and supportive of guest needs and aware of climate. Room was very standard and mediocre and normal for a military hotel. A deep cleaning I would recommend be done to the room. definitely things missed on the floor under the bed and around the baseboard. Lamp and wall outlet stopped working in the middle of the first night. Lightbulbs did not need to be changed. And for whatever reason the alarm clock was still functioningChecked out early from property.

Staff, super friendly and supportive of guest needs and aware of climate. Room was very standard and mediocre and normal for a military hotel. A deep cleaning I would recommend be done to the room. definitely things missed on the floor under the bed and around the baseboard. Lamp and wall outlet stopped working in the middle of the first night. Lightbulbs did not need to be changed. And for whatever reason the alarm clock was still functioningChecked out early from property.

Great

Great

2nd time there building is a little aged but nice clean and very well maintained

2nd time there building is a little aged but nice clean and very well maintained

Comfortable large rooms

Comfortable large rooms

Nice helpful staff. Great location. Military personnell stay there.

Nice helpful staff. Great location. Military personnell stay there.

Very pleased! Pleasant staff and cleanliness!!

Very pleased! Pleasant staff and cleanliness!!

Comfortable clean quiet place for a weekend stay. Staff was helpful in providing me directions for getting around the base. Great amenities.

Comfortable clean quiet place for a weekend stay. Staff was helpful in providing me directions for getting around the base. Great amenities.

I always feel safe and welcome here. Great staff and location!

I always feel safe and welcome here. Great staff and location!

Very disappointed with this hotel. Where to start, 1st room - Carpet was worn out with stains everywhere, the bathroom wallpaper was falling off the wall as well as the popcorn covering on the ceiling. The shower/tub had rust around the overflow fixture as well as the drain and mold in the corners. The kleenex dispenser in the bathroom was falling out of the vanity and full of rust. But to make matters even worse was that fact that the room and I'm sure other rooms as well had cockroaches. They moved us to the third floor and the other side of the hotel for the night. So now for room #2. Same situation with the carpet as room #1, the bathroom shower/tub not much better, no water pressure in the shower, toilet not bolted to the floor so it moved around freely, rust around fixtures holding bathroom mirror to the wall. TV reception would pause every 10 - 15 seconds for a couple of seconds which made it very annoying to watch. So in conclusion this is one hotel that we will never stay at again and one that I would recommend to stay clear of unless a very poorly maintained bug infested place is your thing. If so then you would have a gem of a place to stay.

Very disappointed with this hotel. Where to start, 1st room - Carpet was worn out with stains everywhere, the bathroom wallpaper was falling off the wall as well as the popcorn covering on the ceiling. The shower/tub had rust around the overflow fixture as well as the drain and mold in the corners. The kleenex dispenser in the bathroom was falling out of the vanity and full of rust. But to make matters even worse was that fact that the room and I'm sure other rooms as well had cockroaches. They moved us to the third floor and the other side of the hotel for the night. So now for room #2. Same situation with the carpet as room #1, the bathroom shower/tub not much better, no water pressure in the shower, toilet not bolted to the floor so it moved around freely, rust around fixtures holding bathroom mirror to the wall. TV reception would pause every 10 - 15 seconds for a couple of seconds which made it very annoying to watch. So in conclusion this is one hotel that we will never stay at again and one that I would recommend to stay clear of unless a very poorly maintained bug infested place is your thing. If so then you would have a gem of a place to stay.

Good little breakfast. Clean sheets and bed comfy.

Good little breakfast. Clean sheets and bed comfy.

Second time room had roaches. Bed is extremely cheap and uncomfortable . Old facility and better to go to La Quinta especially if you have a small pet . Ridiculous $50 pet fee for one night with small pet . Should be refundable .

Second time room had roaches. Bed is extremely cheap and uncomfortable . Old facility and better to go to La Quinta especially if you have a small pet . Ridiculous $50 pet fee for one night with small pet . Should be refundable .

The hotel itself and the staff are good. The maintenance of the exterior and surrounding grounds is going down.

The hotel itself and the staff are good. The maintenance of the exterior and surrounding grounds is going down.

Convenient near stores but cleaning lady that serviced our room was rude and had an attitude and coins were take after cleaning

Convenient near stores but cleaning lady that serviced our room was rude and had an attitude and coins were take after cleaning

The property is showing its age.

The property is showing its age.

This was a weird experience. When making the reservation, I did not read far enough into the description to note that the hotel is INSIDE Fort Bragg. This presented some unexpected ... and awkward ... moments, especially when I pulled up to the security gate and had to explain that I had a reservation at this hotel. They let me in with no problem, but when I attempted to return to the property later after leaving it for dinner, the guard there did not want to let me back in, stating that I should have registered my driver's license at the visitor's center, adding "they told you wrong." Fortunately, he reluctantly let me in anyway. This did not reflect well on the security procedures at the Fort. Once in the hotel, the room was perfectly nice ... no issue there. But another extremely odd thing was that the landscaping immediately adjacent to the hotel (lawns, flower beds, kids' play area in center courtyard, etc.) were completely untended and a mess. The lawns appeared not to have been mowed all season, and were completely overgrown; clearly no effort at all had been expended to keep the grounds even close to attractive. Especially odd, since all the neighboring buildings' lawns were neatly mowed and tidy. This property seems to be treated by the Fort as a nuisance, an afterthought. While the room was fine, I would not recommend this hotel ... or the experience, for anyone not expecting to go onto a military base ... to either a civilian or a member of the military.

This was a weird experience. When making the reservation, I did not read far enough into the description to note that the hotel is INSIDE Fort Bragg. This presented some unexpected ... and awkward ... moments, especially when I pulled up to the security gate and had to explain that I had a reservation at this hotel. They let me in with no problem, but when I attempted to return to the property later after leaving it for dinner, the guard there did not want to let me back in, stating that I should have registered my driver's license at the visitor's center, adding "they told you wrong." Fortunately, he reluctantly let me in anyway. This did not reflect well on the security procedures at the Fort. Once in the hotel, the room was perfectly nice ... no issue there. But another extremely odd thing was that the landscaping immediately adjacent to the hotel (lawns, flower beds, kids' play area in center courtyard, etc.) were completely untended and a mess. The lawns appeared not to have been mowed all season, and were completely overgrown; clearly no effort at all had been expended to keep the grounds even close to attractive. Especially odd, since all the neighboring buildings' lawns were neatly mowed and tidy. This property seems to be treated by the Fort as a nuisance, an afterthought. While the room was fine, I would not recommend this hotel ... or the experience, for anyone not expecting to go onto a military base ... to either a civilian or a member of the military.

Visiting family, great location, great breakfast.. friendly staff

Visiting family, great location, great breakfast.. friendly staff

Consistently a good place to stay.

Consistently a good place to stay.

The staff was pleasant and very respectful.

The staff was pleasant and very respectful.

Excellent customer service.

Excellent customer service.

The vent fan in the bathroom sounded like a Sherman tank. The tub had been painted and was in need of repainting

The vent fan in the bathroom sounded like a Sherman tank. The tub had been painted and was in need of repainting

Our stay was great

Our stay was great

Enjoyed my stay. Convenient to walk to where I needed to go to

Enjoyed my stay. Convenient to walk to where I needed to go to

Everything was great and clean. The staff was very friendly and accommodating to my needs, on my next visit to Fort Bragg I will stay there again.

Everything was great and clean. The staff was very friendly and accommodating to my needs, on my next visit to Fort Bragg I will stay there again.

Clean and affordable play to stay when visiting my children stationed at Fort Bragg.

Clean and affordable play to stay when visiting my children stationed at Fort Bragg.

The breakfast is well stocked. This is the only place I want to stay at while I am visiting.

The breakfast is well stocked. This is the only place I want to stay at while I am visiting.

The Landmark was nice for a motel in this price range. Comfy beds, clean rooms and the continental breakfast was better than most motels offing that.

The Landmark was nice for a motel in this price range. Comfy beds, clean rooms and the continental breakfast was better than most motels offing that.

No noisy children running around. Breakfast is stocked well. Although, tbey need to invest in new washers and dryers. The laundry is a busy area and to only have 2 out of 4 machines working for a lot of soldiers and famies to use was a downfall.

No noisy children running around. Breakfast is stocked well. Although, tbey need to invest in new washers and dryers. The laundry is a busy area and to only have 2 out of 4 machines working for a lot of soldiers and famies to use was a downfall.

Needed to drive up with my Daughter that was stationed there. Landmark inn was on base so just booked it. Good thing it was only for the night. Dirty, run down, room smelled. Front staff not friendly.

Needed to drive up with my Daughter that was stationed there. Landmark inn was on base so just booked it. Good thing it was only for the night. Dirty, run down, room smelled. Front staff not friendly.

I like it a lot

I like it a lot

Staff was very nice.

Staff was very nice.

We booked this hotel not knowing that it was on a military base. The guard at the gate was very helpful in directing us how to get a pass to enter the base. The guards at the admission office was also very nice and helpful. It was a pleasant stay.

We booked this hotel not knowing that it was on a military base. The guard at the gate was very helpful in directing us how to get a pass to enter the base. The guards at the admission office was also very nice and helpful. It was a pleasant stay.

The Inn provides a good value for the price. A little rough around the edges, the property could use a re-hab, but the price is right. The on-base location is very convenient. Laundry service is convenient and the price is reasonable. The work-out room is a bit sad, really needs improvement. Staff was great.

The Inn provides a good value for the price. A little rough around the edges, the property could use a re-hab, but the price is right. The on-base location is very convenient. Laundry service is convenient and the price is reasonable. The work-out room is a bit sad, really needs improvement. Staff was great.

Convenient

Convenient

Friendly staff and Excellent service.

Friendly staff and Excellent service.

Awesome!

Awesome!

I’ve stayed here two years in a row and it’s a great hotel in a great location. The staff is friendly and I’ll be back again next time I’m in the area!

I’ve stayed here two years in a row and it’s a great hotel in a great location. The staff is friendly and I’ll be back again next time I’m in the area!

Housekeeping ladles were very nice and attentive. The breakfast area was constantly being cleaned and there was a variety of options. Definitely will stay here again.

Housekeeping ladles were very nice and attentive. The breakfast area was constantly being cleaned and there was a variety of options. Definitely will stay here again.

Very friendly staff

Very friendly staff

Great place to stay.Services are great place is clean comfortable ,great breakfast.

Great place to stay.Services are great place is clean comfortable ,great breakfast.

Awesome

Awesome

Always friendly staff and the property is kept in good condition.

Always friendly staff and the property is kept in good condition.

Huge complaint about the mask mandate. It is all over (signs that is) but even the staff didn't wear it or were wearing it as a chin-strap. The ONLY hotel staff wearing them were HOUSEKEEPING ONLY ONES. I cjose this hotel with the idea that it was on post so rules were going to be followed. Very disappointing.

Huge complaint about the mask mandate. It is all over (signs that is) but even the staff didn't wear it or were wearing it as a chin-strap. The ONLY hotel staff wearing them were HOUSEKEEPING ONLY ONES. I cjose this hotel with the idea that it was on post so rules were going to be followed. Very disappointing.

We never made it into the hotel. Please READ the details on where this hotel is and how to get access to it. If you are not in the military you will need a permit which is obtained at the Visitors center (they close at 9pm sharp!) but what hotels.com does not tell you clearly is that everyone in your group staying in that hotel needs to be a US citizen, not just the person requesting the permit. Unfortunately, only mu husband is one, so we were denied entry and still charged for the night as it was past 4pm. We presented our complain to both the hotel and hotels.com but all we got was $50 coupon after a long online chat.

We never made it into the hotel. Please READ the details on where this hotel is and how to get access to it. If you are not in the military you will need a permit which is obtained at the Visitors center (they close at 9pm sharp!) but what hotels.com does not tell you clearly is that everyone in your group staying in that hotel needs to be a US citizen, not just the person requesting the permit. Unfortunately, only mu husband is one, so we were denied entry and still charged for the night as it was past 4pm. We presented our complain to both the hotel and hotels.com but all we got was $50 coupon after a long online chat.

Convenient for the activities I was there for.

Convenient for the activities I was there for.

Very clean and comfortable

Very clean and comfortable

Property located in a quiet area which was great. Beds were very comfortable and plenty of pillows. Walkung distance to the base exchange.Would definitely stay here again.

Property located in a quiet area which was great. Beds were very comfortable and plenty of pillows. Walkung distance to the base exchange.Would definitely stay here again.

As others have said, you’ll need to get a military ID (which I have) or obtain a visitors pass for Fort Bragg to get onto post - the hotel is just inside of the gate. If you’ll need a visitors pass, do yourself a favor and plan ahead for the kind of documents they’ll require. Military installations are strict when it comes to access.

As others have said, you’ll need to get a military ID (which I have) or obtain a visitors pass for Fort Bragg to get onto post - the hotel is just inside of the gate. If you’ll need a visitors pass, do yourself a favor and plan ahead for the kind of documents they’ll require. Military installations are strict when it comes to access.

Older hotel but in great condition.

Older hotel but in great condition.

The front desk woman gave me two different key cards to a room she knew that the lock mechanism might be inop. It was about as far from the front desk as it could be…a very long walk. No luggage cart. When I came back THE SECOND time after I was unable to get into my room she couldn’t muster an apology. Like. “ I’m sorry for the inconvenience.” Even after admitting she was aware of the possible door problem. It was ridiculous. She says her script and that is it. ZERO customer service acumen.

The front desk woman gave me two different key cards to a room she knew that the lock mechanism might be inop. It was about as far from the front desk as it could be…a very long walk. No luggage cart. When I came back THE SECOND time after I was unable to get into my room she couldn’t muster an apology. Like. “ I’m sorry for the inconvenience.” Even after admitting she was aware of the possible door problem. It was ridiculous. She says her script and that is it. ZERO customer service acumen.

Clean convenient and comfy.

Clean convenient and comfy.

I felt safer being on a military base plus I was there to see my son anyway. Perfect location for my weekend visit.

I felt safer being on a military base plus I was there to see my son anyway. Perfect location for my weekend visit.

The hotel is older but very nice, the room was clean but on the day I checked in housekeeping walked right in without knocking, I brushed it off to early check in. On my final day I had the double lock where door still opens but not fully and AGAIN someone walked in without knocking and announcing. Thankfully I was dressed but management needs to talk to staff about common hotel courtesy.

The hotel is older but very nice, the room was clean but on the day I checked in housekeeping walked right in without knocking, I brushed it off to early check in. On my final day I had the double lock where door still opens but not fully and AGAIN someone walked in without knocking and announcing. Thankfully I was dressed but management needs to talk to staff about common hotel courtesy.

So so accommodations. Clean but old. Would not rate as my favorite place to stay.

So so accommodations. Clean but old. Would not rate as my favorite place to stay.

This property is in a military post, be careful with the instructions to get in. Expedia doesn’t warn of this situation, just a discrete announce in small sentence at the end of the check out.

This property is in a military post, be careful with the instructions to get in. Expedia doesn’t warn of this situation, just a discrete announce in small sentence at the end of the check out.

All

All

Excellent staff, rooms were great and the breakfast was good too.

Excellent staff, rooms were great and the breakfast was good too.

Very pet friendly.

The friendliness of the staff and cleanliness of the room

Very clean / great breakfast / you may need a pass since hotel is located inside a Military base, you may have to drive few miles to their welcome center, which a Nuisance.. other than that place is good !

Hotel was decent. It is within the Fort Bragg base that requires clearance. Nothing terrible, but you should go to the American Visitors Center first before going to the hotel. You need proper identification and vehicles require their current registration and insurance.

Felt very safe and staff was very helpful and friendly. Rooms were cery clean

Might want to warn people before they confirm booking you must have military ID since hotel is on base!

The saftey and friendly

We did not realize it is LITERALLY in teh middle of Fort Bragg therefore we needed passes to enter the base. It was not something we were prepared for however it all worked out and everyone was nice and helpful. You need photo id for EVERYONE and vehicle registration to get a pass. Know your SS# too. Again, not a huge problem but we did not know it was gong to be needed. Small hurdle.

I love that it was in fort Bragg. It would be nice to know that you need a pass from the visitor center before your can enter, but it didn’t take long to get one and come back. The staff was super friendly even with a busy weekend with Spartan race coming to town keeping them very busy! I will be back and with my son so her can check out fort Bragg.

Hotel should have explained they were inside a military base. We were never allowed to go through the military check in because my wife’s driver license expired 5 days ago, although I was driving.

good location

Good and clean

Needs to be updated

Working on base and location was great. Felt very safe about surroundings, plenty of parking, hotel quiet, comfortable bed, room on ground floor and short distance from great breakfast. Would definitely stay there again.

Very friendly and helpful staff. We were always greeted when coming in or going out. Made sure we had all we needed to make our stay comfortable. The young man that checked us in was so nice and made sure we knew how to get to our rooms plus pointed out other things we needed to know.

Enjoyed our stay! Staff is over the top nice. Could use a little more on the breakfast bar but that’s about it.

Great price for a clean room. Nice playground for kids, plenty of parking, breakfast included. I've stayed here before, and will stay again. Also, my room had a brand new mattress which was nice.

I could not ask for more, reception through check out was great. Your in a secure base and close to everything. Only thing missing is a swimming pool. Great price, location and service. Could use repairs and a better upkeep.

I liked that it was on post away from the riff raff of society and near a commissary and Exchanges for the military. What I didn't like was that to take a shower I had standing water because of poor drainage, same with the sink. Changing channels on the tv was slow and ponderous. Cheap toilet paper that was horrible extremely low budget. You could say that for the TV as well.

It’s a bit outdated / air conditioning was extremely loud