La Quinta Inn & Suites by Wyndham Flagstaff East I-40

The stay here was very nice! The hotel was nice, cozy and clean! The staff was friendly and professional. The complimentary breakfast was delicious. 10/10

Only issue was shower drain, water was not draining.

Great stay

Great place to stay definitely booking here next time again.

The breakfast here is definitely worse than at other La Quinta hotels.

Great location right off the interstate. Perfect spot to stay while visiting the area. Very clean and well kept!

Loved the location near Walmart

The property is clean and well maintained. Bed was comfortable. The only complaint is that the pressure tank assist in the toilet ran all night long and was noisy.

The elevator was broken. When we checked-in the staff informed us and asked us if that was ok. I asked them what was the alternative he just said "you can cancel your reservation for a full refund", mind you this is 6PM... Wished they were a bit more empathetic and offered a first floor or some other benefit.

Biggest pool in Flag. Always a great place to sleep.

good

Chexked un and the clerk saw my walker. He proceeded tyo check me in to a room on the 4th floor. Elevator was broken and could not be fixed that night. After complaining he gave us a room on the 1st floor,

I did not really stay here. I reserved a king bed room and checked in. Unfortunately, the room is not clean enough. There was somebody's hair on the bed, a piece of chewed gum on the lamp. I cancelled the stay and changed to another hotel.

staff was very friendly, room was nicely kept up

If you need a good working Internet service, this is not your choice. Otherwise, a good value for the money.

Landscape light flashing all night right outside of our window.

Great location, convenience, and safe!

The elevators were broken upon both arrival and departure. After we hauled all of our stuff up two flights of stairs the bathroom door was locked from the outside. The clerk apologized for neither issue. The maids and breakfast staff were helpful and pleasant. Overall you have to question how well this business is managed.

I mistakenly drove to the newer hotel located in town. When I tried to check in there, I learned that my reservation was with their other location close to the park where my event was. I wish I would have stayed at the first location. The lobby of the hotel I stayed at wasn't as bright as the first hotel, and the parking less isolated than the first hotel. There was a pungent unpleasant smell in the hallway. But the room was clean and worked well for the one night I stayed. It's next to a Walmart and has a steakhouse a short walking distance from the hotel building. I don't know what the nightly cost is for hotels in Flagstaff. The cost for this one was affordable. That is certainly worth considering.

Stanford's courteous and professional. Rooms clean and well equipped. Continental breakfast was amazing. I definitely recommend it.

Everything was good

Yes

The staff was very friendly helpful and the room was nice and comfortable and clean.

Very nice staff. Unfortunately my bedspread was dirty when I checked into my room. They put me in a room by an exit door which was loud with all of the in and out.

Loved the stay.

Staff was very friendly and professional and the room was very nice.

Enjoyed our stay. Everything was clean and well maintained.

However, why the room appeared clean at first, there were hints that made us believe cleaning are done quickly (understandable since it was graduation week). We did not receive maid service (trash removed, towels removed and replaced, etc.) while we were there. There were also upkeep repairs that were apparent.

We loved everything. They could give more explanation on their cleaning room schedules. A page with rules in a room would really help.

Great!

Room kitchen could have had paper towels, a trash can in the kitchen, pillows in bed were flat, breakfast could have had some type meat protein. It would have also been nice to have 2 working elevators.

Only one elevator was in service at the time. There was an old oil smell that permeated the area. No extra linens left in the room for the pull out couch, however after pulling it out and looking at the springs that came throught the matress we decided against it. Also there were a previous occupants lace undergarments under there so decided against using it. Breakfast was really good, and the staff were extremely helpful.

Helpful staff. Good beds

My room was clean and comfortable. The staff were helpful and had friendly dispositions. The parking lot was well lit with clear views all around. The best part was breakfast, there was a buffet with hot eggs, sausages and very tasty potatoes. There was a variety of other items to choose from as well. My only complaint is that the elevator had a very bad odor the evening I got there and it was still there when I left the next morning. But overall I was happy with my stay.

It would have been helpful to have a roll away cot; I was told there was no option for that. The breakfast was put away by 10; promptly. That is fine as that was the schedule but it would have been great if a few items had been left out for those that were just a few minutes late.

Room was exceptionally clean. Breakfast was as expected. I would stay here again.

Pet friendly, clean, comfortable. Would use them again.

Breakfast was good. Nice big parking area. And Walmart is just across the street which is very nice.

Great staff great hotel would stay there again

Everything was great

Very clean and nice people were very friendly at check-in and checkout

Room was spacious and very clean. We loved our stay. Howevere the staff was always absent when we were trying to purchase items from their store. But it was a great stay, will stay again if in town.

The only thing i had problem with was noticed hair on shower

It was a good night stay.

Comfy, quiet property. Nothing long in the tooth here. Slept very well.

My wife couldn't make it to breakfast as we were on the 4th floor and the elevator was broken.

The room was clean and the staff was very nice and helpful.

It was decent except the elevator broke the morning of checkout so had to take lots of stairs. Apparently this isn’t the first elevator problem.

The room was very clean and comfortable. The pool and hot tub and fitness areas are excellent. Morning coffee at the buffet is great!

Nice decent hotel great breakfast and easy to park

Bed was super comfortable. Everything was nice and clean. I would definitely stay again.

Clean. Nice helpful staff.

Checking out in the morning was a nightmare. We have brought our dog who is 14 years old chocolate lab. And the elevators were broken and the front desk did not help or acknowledge that it was broken, carried our dog down. There was no sign that the elevator was broken. There were stains on our bed sheets and the room was not maintained properly after driving 12 hours on the road. We will not be returning.

This is a great property, one of the best LaQuinta's you could ever stay in. Great parking, ez access to interstate 40, close to a ton of restaurants. Very clean and new.

Everything was good, from staff to the nice big room.

The hotel was great.

clean rooms, nice breakfast, nice swimming pool.

Breakfast was great and just what we needed to start the day!

Breakfast was great

Great location

The breakfast was very good. the parking was safe and easy. The staff was kind and helpful.

Nice place. Room with Kitchenette but strangely there were missing forks that they couldn't replace. There was only one elevator (hopefully temporary) causing extending waiting. The indoor pool and whirlpool were nice. Breakfast was adequate. Walmart across the street. Cracker Barrel nearby. Towels were soft (yay!) Bath soap left a residue (ugh). Overall, a good choice for a short stay.

Towels weren’t clean , room and wall were dirty, cracked tile in shower, hot tub was over chlorinated which cased a chemical burn.

Breakfast was good, but the beds were very bad.

Great place for the kids!

When we were there, someone was having a family reunion and decided that the front area would be a perfect place to host it. The staff did nothing to deter this. It was very loud, children were running everywhere, and the families basically ate all of the food at the breakfast time. I’m pretty sure that they even had family who was not staying there hanging out.

We didn’t eat breakfast and did not use the hot tub.

The first thing you notice when you walk in here is the smell. It smells like cats/dogs. There are a lot of pets here just as a heads up if you have allergies. The room was okay. Sheets were clean and it wasn't as smelly in the room if you blast the AC. The breakfast is just average. Pool was crowded. The hotel is fine if you are in and out.

As a previous reviewer noted on March 24, 2026, there was only one working elevator during our stay on March 27, 2026, as well, and it was very warm when riding in it (no a/c). We booked a room with three guests, but there were no linens and bedding for the third member of our party in our room (staff promptly provided it when we requested it). In our room, there were dirty dishes in the dishwasher. I wondered if housekeeping even cleaned the room or just made up the bed with the same sheets. There were no utensils (forks, spoons, knives) and empty salt and pepper shakers (if you're not going to provide that, ok; just remove the shakers altogether. Also, the toilet wobbled when you sat down on it. Lastly, the coffee maker had the wrong sized coffee filter pack tray for that coffee maker, so it would not slide into the coffee maker. Although some may consider these small or not significant, the lack of attention to details and the lack of cleanliness was significant for me to mention and rate accordingly.

Clean room and good options for breakfast.

Coffee wasn’t hot, didn’t eat

My favorite place to stay, staff are so nice

Clean room, staff was friendly, mountain view. 2 restaurants and Walmart in walking distance.

Staff were very helpful. Breakfast is a bit more than continental. Nice to have eggs and sausage. Close to restaurants and Walmart.

' The La Quinta on N Bronco way did not compare. Internet was very difficult, neither I nor staff ever got my laptop connected. Television didn't work, then only partially worked after staff made repairs; the in-room coffee machine had mis-matched parts, so could not be used. Overall an upsetting experience with multiple trips to the lobby. That said, breakfast was good, desk staff helpful, and the facilities lacking attention.

Reserve 2 queens but there were none when we got there.

It was very clean facility. We had a suite for 5 people. It was spacious. Everything in working condition. Only thing staff missed was based on booking they should have setup room for 5 people but it was setup for 3 only. But upon call to help desk it was quickly fixed.

Starting to show a little wear and tear, but very convenient location and good breakfast. Had to wait 10 minutes for someone to show up at front desk to check me in, but staff were friendly. This is my second time to stay at this hotel, and I would stay there again.

The room was very clean. It was very nice inside.

Clean room, comfortable bed. Hot tub was an added bonus! Nice pool area.

Ok

Old pizza left in microwave. Floor not cleaned well.

When checking out we also informed the housekeeper but she was too busy on her phone to care. We informed front desk again they said they had it in the notes. The room other than this was nice and very close to shops and freeway. Breakfast was also descent.

The suite didn’t have enough utensils and plates for a family of 4. The room was also a little dark, needed more lighting. There was one elevator to use which got a little congested at times. Overall it was a nice place to stay and easy to get around the area.

Clean hotel and near restaurants and Walmart. Overall the stay was nice, however we had the front desk knocking at our door at 8 pm for a noise complaint but was for the room next door. After checkout I was severely overcharged as I booked through hotels.com and prepaid but charged for the room at checkout. I called to have it corrected only for them to charge me again for the room instead of refund.

Great location, easy access. Very clean. Nice breakfast options. .

The Hotel had a smell to it.

The room floor was dirty. No bodybwash in shower. Coffee maker did not work and lights flashing in the bathroom.

Yes the pool was great but no towels were out there ever!!

It was pleasant staying

For the price, it wasn’t worth it. My window view was an A/C vent and the room was so so, looked nothing like the pictures. Plus $160 for what it was and the tv was from the 2000’s with basic cable. The staff was super nice but I did get double charged and still waiting on my refund. Probably won’t stay here again.

Upon arrival there was an employee was arguing and asking two ladies to leave right by the front desk. It was

Could ask for more. Plenty of parking space for easy access, spacious fitness room, clean guest room, and wonderful breakfast. Highly recommended.

Mountain View was okay

The hot tub was green and stained my white batting suite.

Bathroom is sub par

Stained bed sheets, multiple black hairs on "clean" towels, dirty floors, no pillows ... Will find somewhere else next time.

Good place to stay at a reasonable price

The check out staff was not friendly & non approachable. Lack of professional at 4am.

Room was pretty dirty, TV sound was limited and could not be heard at all. They must have some sort of parental lock on the sound. Very flat pillows two on each bed, and when we requested more as we have two kids, they said they didn’t have any. We asked if they had a pack n play and they did, but it was quite literally thrown on the floor in our hotel room and was broken. Not sure if it was already broken or if it was broken by the staff member tossing it on the floor. No towels in the pool, had to go ask the front staff and they ran out. Had to wait 5+ minutes at the front desk to get service on two separate occasions. Breakfast was subpar. This has been our favorite hotel every time but we will not be back.

Pool, jacuzzi, comfortable beds, continental breakfast very good, Walmart walk away. Wholefood about 5 minutes away, sprouts 10 minutes, natural grocers 8 minutes. Lots of restaurants near by. Mall 10 minutes away and theater

The room was clean

Nice hotel for the value

Nice hotel for the value

The check in process was easy. The superior room was huge and clean. Beds were very comfortable. Would definitely stay here again!

The check in process was easy. The superior room was huge and clean. Beds were very comfortable. Would definitely stay here again!

Yes

Yes

The hotel is poorly managed and maybe understaffed. For three weekend days The marketplace is empty of sundries like ANY Tylenol,womens products, etc. The pool water was not

The hotel is poorly managed and maybe understaffed. For three weekend days The marketplace is empty of sundries like ANY Tylenol,womens products, etc. The pool water was not

it was adequate

it was adequate

Everything was great.

Everything was great.

The best as always! We always stay every year for my son’s track meet and we never leave disappointed! I highly recommend this hotel! The best service, cleanliness, quiet, and the best coffee!

The best as always! We always stay every year for my son’s track meet and we never leave disappointed! I highly recommend this hotel! The best service, cleanliness, quiet, and the best coffee!

Clean room with lots of room in the deluxe. My kids loved the indoor pool. Breakfast was great each morning. Walmart conveniently located for items you might need

Clean room with lots of room in the deluxe. My kids loved the indoor pool. Breakfast was great each morning. Walmart conveniently located for items you might need

First off, it’s on hotel row which means the hotels are older and a bit dated. We checked in and the front desk staff was basically robotic. After we got to our room we found that the tv wasn’t working because the previous guess added a code that the hotel couldn’t remove. No “sorry”, no “here’s what we can do”. The staff basically did not care! We contacted hotels.com and they reported there was no one to fix the tv until the next day however, they gave us a refund for our inconvenience. Thanks hotel.com…. Never again will I staff at La Quinta. Better staff training!

First off, it’s on hotel row which means the hotels are older and a bit dated. We checked in and the front desk staff was basically robotic. After we got to our room we found that the tv wasn’t working because the previous guess added a code that the hotel couldn’t remove. No “sorry”, no “here’s what we can do”. The staff basically did not care! We contacted hotels.com and they reported there was no one to fix the tv until the next day however, they gave us a refund for our inconvenience. Thanks hotel.com…. Never again will I staff at La Quinta. Better staff training!

Great amenities, beautiful hotel, comfortable Ed.

Great amenities, beautiful hotel, comfortable Ed.

Clean everything ,staff was amazing , very comfortable

Clean everything ,staff was amazing , very comfortable

No.

Only complaint is they need to update their tvs.

Only complaint is they need to update their tvs.

Great

Great

great quick ck in

great quick ck in

I know the hotel is new in that area, and it always has reasonable price. Rooms are spacious. It was quiet the two times I stayed there. I like the walk-in shower. Coffee in the lobby tastes good at this location. Front desk staff were nice. I had a quick check-in.

I know the hotel is new in that area, and it always has reasonable price. Rooms are spacious. It was quiet the two times I stayed there. I like the walk-in shower. Coffee in the lobby tastes good at this location. Front desk staff were nice. I had a quick check-in.

Everything was spot on

Everything was spot on

The room was very clean and I loved the high ceilings of the room we were put in. Location of the room was very convenient since we had a pet with us. However, after a long day driving, we had no hot water to shower. The hot tub was not warm either. Went to bed hoping to wake up to hot water, but that was not the case. Absolutely no hot water in the morning either so none of us got to shower before hitting the road for another long day of driving home. Very disappointing as one thing you expect is a hot shower in a hotel.

The room was very clean and I loved the high ceilings of the room we were put in. Location of the room was very convenient since we had a pet with us. However, after a long day driving, we had no hot water to shower. The hot tub was not warm either. Went to bed hoping to wake up to hot water, but that was not the case. Absolutely no hot water in the morning either so none of us got to shower before hitting the road for another long day of driving home. Very disappointing as one thing you expect is a hot shower in a hotel.

It was very clean, the staff was friendly and the whole experience was enjoyable.

It was very clean, the staff was friendly and the whole experience was enjoyable.

The rooms were really clean. The check-in lady wasn’t that great. The pool area was nice and the kids had a blast

The hotel has a smell throughout the common areas and rooms. I can’t describe it but it was unpleasant. Overnight was very noisy: dogs barking, stomping up and down hallways, doors slamming through the night. I would not stay again.

Hotel was pretty good. Breakfast was average.

Our room assigned to us would not open, the desk worker had no problem helping us out. We switched rooms and it was clean!

Great

The room was pretty good size and fairly clean, but the design was a little bit weird though. The mini fridge and microwave were outside of the bathroom door, and the door opened outward so if someone had the fridge or microwave open, when you came out of the bathroom you would run into them. Breakfast in the lobby area was decent, and the pool wasn't bad either. My only other gripe would be that checkout was at 11, and housekeeping started knocking on the door at 10:15. We told them that we needed some more time so they came back at 10:30. I was in the bathroom and tried to tell them I was still in here, but they walked into the room and I repeated myself, and they quickly left. Just don't know why they were in such a hurry before it was even check out time.

Clean room, excellent customer service,

Good breakfast but they stop the refill after 9:30am.

Great price and location

Room was comfy. Great free breakfast in the morning. Lots of options. We really enjoyed it.

Charge me extra $142 that’s kind of robbery

Everything was very nice.

I had to downgrade my room from a suite to a delux room because the room wasn’t cleaned. Slept the night and noticed we didn’t have towels. Same night we came back the room was never cleaned. According to the night staff it didn’t get cleaned due to lack of team members. The morning of check out the manager said we were supposed to request housekeeping. These are both different answers I got so we had to get clean towels at the front desk because again housekeeping was under staffed. Not pleasant when you have to clean your own room and go get your own towels.

As long as the hotel is clean, I’m am happy. This hotel was clean, but there was a terrible odor by the elevator. It smelled like spilled gasoline.

The hotel check-in staff was really rude, but the rooms were great, bathroom had a bit of odor. Breakfast was good.

Rooms have feces odor to them

Eggs were cold

Across from Walmart

We had a little hiccup with our room and they were quick to correct it and gave us an incentive. I liked that this property was super pet friendly and affordable price. We have started doing staycations from mesa to flagstaff and we will be attending this hotel again.

The 2nd queen bed in the room caves into the middle. We were uncomfortable all night because we couldn’t lay flat. We were constantly seeking a more comfortable position. This mattress needs to be replaced in order for anyone to sleep in that room.

great place. two minute walk to walmart and outback

Everything was nice clean and staff very attentive

Nice stay

Hotel clean, service nice. Room spacious, bed comfortable, bathrooms clean. Breakfast was delicious, the hall way and inside elevator smelled uncontrollably

Lovely foyer area, great breakfast, clean room.

SPOTLESS

I loved my stay here. Definitely what I needed after a long day of travel.

Property had a lot of issues. Laundry had only one working machine. The elevator was disgusting and had a stink. The room had damaged floor. No hot water.

The pool was not heated and the breakfast was not up to par to meet guests needs. i.e.: When the eggs, potatoes and sausage links ran out about 9am, there was no replenishing.

We are party of 7. Went to breakfast at 8:30.. Very little available. Was told they were reloading. We returned at 845. Still not much available. Talked to front desk and he said they were catching up. Then they closed down food area. No breakfast! Hot tub warm, not to temp. Lot of foam. Kids swimming in hot tub. Coffee tastes like muddy water.

Their was no soap in the shower...alittle late to have housekeeping come when your already showering....the shower curtain/shower rod was not fit for the bathroom....made the curtain draw to the middle of the rod on both sides..so completely soaked the floor and was cold because the curtain was open on both ends....no insulation upabove the higher floors...heard every footsteps for 2hrs!!! Will not be back to this hotel...staff was friendly

Hot tub was luke warm water, water for shower/bath was hot then luke warm. And plug for tub was missing.

Goid

Everything was excellent

The room had no bad towels. One of the two elevators in the building was not working. The additional sleeper couch in the delux room, did not have any sheets.

Elevator wasn’t working causing major delays. The property is dirty. The room had broken trim and tile everywhere.

I woke up with a band aid that was not mine stuck to my leg. When I told the front desk person about it at check out they barely apologized. Absolutely disgusting.

I have stayed at multiple La Quinta’s and this one was very disappointing. The beds were horrible!! Not enough towels. No towels for the pool. The front desk people were amazing. The cleaning people seemed annoyed.

Staff was courteous and quick to help. Too

No meat on the menu

Room was very clean....and staff was very accomodating..even allowed us then to make gingerbread houses in the lobby

Clean room,bed too soft for my liking.Overall stay was good

So water spreads the floor. Also trash cans in elevator area not so good idea.

Friendly front desk staff. Clean facilities…

Good

Staff was wonderful, but housekeeping hadn't finished turning over our room and it was the only one of that kind available. Sheets weren't changed, floor wasn't vacuumed, etc. Staff was super kind but we had not choice but to take the room as it was the option we needed.

Thank goodness the smell was not in our room.

The breakfast and those particular staff members were really good.

Clean

Awesome

Overall good experience

Good,

Great room, staff was pleasant to speak with

The breakfast was ok. It had different choice but you can tell its not the best quality of food.

The room was in decent condition. One of the elevators was broken, the other smelled really bad. On our floor, there was rancid food garbage on the floor next to the garbage can which was making the smell, that was left there for 8 hours that we were there, not sure how long it was there before we arrived. The indoor heated pool was one of the draws of us choosing this hotel. The hot tub was green, cold, and the bubbles were foamy. There was no sign or mention to alert us if it was out of order. The staff was friendly and helpful.

Breakfast would be good if there were more of a variety. The front desk person who checked me into my room wasn’t too friendly, there was no greeting or smile the person had a frown. The room was clean other than the floor from the bathroom cracking. The check-out person was friendly, I was acknowledged with a smile and was asked how my stay was? Other then that it was a good stay.

Staff was not very friendly. Room was not freash and clean. Breakfast was not hot, Luke warm. Beds were just ok, not like others we have stayed at, same hotel just other locations. The pillows were horrible, flat and lumpy. Will try a different hotel if ever in Flagstaff again.

Overall the cleanliness definitely wasn't great. There was a child sock behind the matress, little jewls all over the floor, and mud streaks on the bathroom floor. Breakfast was just okay, no meat iptions and watery eggs. Front desk staff was young and didn't seem like he wanted to be tgere. The pool was the best part of the stay. Well maintained and clean!

Staff attentive enough, but I was surprised how run down this fairly new property is already. Also, cleaning was sub par in both the rooms and common areas. Breakfasg not

Wonderful room, great indoor pool and jacuzzi, delicious breakfast, great staff and area.

Only issue was too many kids in the lobby but they didn’t really bother us

Yes

the room had a stinky floor and our puppy got into some pills. the room wasn't cleaned well. we were stunk with vet bill and our poor pup got into some pill of marijuana. Housekeeping needs improvement

Coffee pot in room was broken. Person at check in was not friendly. He clearly doesn’t like his job. Food for breakfast was just ok.

Extremely loud, thin walls and dirty rooms! If you don’t need any rest it will be a perfect stay!

Room was a good size, beds were pretty good, pillows pretty good. Bathroom was a good size but had poorly installed laminate flooring. Wasn’t super “clean”. That wasn’t even the problem. The room was an echo chamber. Every noise from the hallway was very loud in the room as well as the noises from adjoining rooms. They did not enforce their own 10pm quiet hours. There was a party in the lobby well past 11pm.

It was welcoming, friendly staff and my favorite thing of all, they allow dogs (large breeds even!) Which is a hige thing for my husband & i since we're usually traveling with our GSD. The room was clean, spacious & very comfortable. The bed was just right. It wasn't hard nor too soft. When you pull in, there's an overhead at the entrance of the hotel, in case its raining and such. Overall, a very pleasant stay, we'll definitely be coming back here when we're in town.

Overall stay was ok. The shower could have been cleaner. The 4th floor elevator button didn’t work going down (we informed them and they were working on it) breakfast was ok, had better but it wasn’t bad. Other than that mostly clean and staff was accommodating

We stayed at three of your properties during this trip, and this was the nicest of the three the rooms were well appointed and felt fairly recently remodeled.

Room was clean. Beds were soft. Pillows were too soft though. Room was quiet even on a holiday weekend with tons of kids! Breakfast was good. Lots of choices. Staff was friendly. I would stay again!

Exceptional Customer Service and Clean Rooms.

It was amazing the room was very nice and well kept. Pet friendly which we loved because we traveled with our cat Grogu.

Always a great, comfortable, clean room. Really nice, friendly staff. We keep coming back!

Everyone was super friendly

First we didn’t have sheets for my son to use the pull out bed and had to track down a staff member. Only one elevator worked and it took FOREVER to use it. Breakfast was poor quality and minimal seating. The worst part was whoever was above us had a dog or a large child or someone who kept running back and forth from about 6pm-10pm and then 630am-10am and would not stop so it was hard to sleep or even concentrate.

Room was clean and in a very convenient spot

Hot tub wasn’t warm and the pool was filthy. The rooms and the staff were great!

Good location

Great stay, the rooms were very nice and our night was very comfortable. We didn't have a chance to use the indoor pool but it looked like families were enjoying it. Awesome!

Everything was as expected.

Great room very clean and very spacious.

Stayed here on my way to Phoenix and I'm so glad I did. Great service and friendly staff. Clean room and great breakfast. I will stay here again.

The room was very spacious...great deal.

Staff was courteous and room was clean.

Gentleman working the front desk is very friendly, professional

Control smell of pets

Clean rooms great stay.

Yes

Just alright....garbage in can from previous guest

Although it was busy, it was a nice place, excellent staff and it’s pet friendly.

Food that was supposed to be hot was cold. Not much variety.

Do not wish to elaborate

yes

The mattress needs to be replaced for sure on the coach bed. My husbands bed had a huge dip on his side in the queen bed. Pillows were flat and harsh.

Awesome!

Just thee area around is to loud

Friendly staff, clean room/hotel, enjoyed the pool and hot tub.

Yes

Hot tub

This was a nice facility, moderately built and specious. The desk clerks, both at check in and check out were friendly and informative the the area.

Modern, clean prooerty. Comfortable room. Friendly, professional staff.

Two thumbs up!

Loved a made bed and fresh towels everyday of my stay.

I like the pet service . Thank you for allowing my emotional pet to stay with me.

The room was clean and quiet. The front desk was very friendly and helpful

We feel we were given one of the poorer rooms due to having used a booking platform. We were put on the backside next to train tracks with trains running. With the promise of wi-fi we were unable to get it.

I like this hotel that is very convenient to access attraction sites in the region and that is very clean with excellent staff.

Staff was courteous but hotel could use a refreshing.

Courteous staff

Clean room, comfortable bed and great service.

Exceeded my expectations. I have stayed in this hotel chain many times and they have ranged from not so great to pretty good but this one is excellent. Very clean, the upgraded rooms are affordable, large, and cozy. I loved having the desk and the second TV. I work from home and it was perfect setup for when I needed to work that evening and morning. The pool was sparkling clean and the jacuzzi was nice and hot (which is rare), the fitness room was excellent especially for a hotel. I did find the water pressure to be pretty low in the shower, toilets, and sink. Otherwise, can't wait to go back in 3 weeks!!

The room was very clean. The buffet was better than the last time that we went and we really enjoyed the big room with that sleeps fine. You are one of the few that have a room that size.

Room was clean and nice

Stay was good in a suite. The only issue I had was with the comfordabilit

Mattress was extremely uncomfortable. No hot water and manager knew of the problem.

Great!

All nice

Love the room except they don't have a vault in the room.

Room was amazing and clean spacious and the bed was very comfortable.

Overall the hotel is kept well. Very neat and clean, rooms are perfect and breakfast has great options for on the go! My only gripe is you can hear everything lol all night I could hear people coming in and out of their rooms and people walking the hallways and the train. Also a tip for housekeeping, check the alarms in the rooms during cleaning I heard so many alarms even ours went off and I’m assuming in the empty rooms the alarms were ongoing for minutes until they eventually shut off on their own.

I found it very difficult to get comfortable on the bed. Check in service was a little unfriendly. Otherwise a very nice, clean and modern hotel.

Very clean! Staff was very helpful!

Everything was great except the water pressure!

Sheets and bedding were rough. Bed not super comfortable. Stains on sheets and towels. Shower kept dripping and splashing out of the shower.

Room was great, super location, best room experience on our trip. Shopping, food choices, room itself. I would highly recommend

Great

It was all great

It was nice

The hotel was great, staff was friendly and very helpful. Rooms were perfect and the views of the mountain was iconic.

Nice stay

Made a reservation for two rooms but when I arrived only had one room. Ended up having to purchase another room. Still got charged for all 3 rooms.

Elevator and hallways absolutely terrible. Smelled bad. Holes in the walls.

Great

Clean, friendly, great room space

Very tough very very tough day. Dog hair on the bed when I cleaned the dog hair off the bed with a face towel. The face towel came away. Dirty hallway smelled it was just a tough day. Very unfortunate. I generally stay within the Marriott chain. I needed alternative accommodations and it just simply was a bad Night. Very unsafe transient homeless on the corner. Make sure you lock your doors.

When I stay at hotels I prefer to use the stairs rather than elevators, 99% of the time. The stairwell I used smelled like animal urine as I would make it down the last set of steps to the first floor.

The hot tub did not have balanced chemicals as there was an over abundance of bubbles

Clean room, staff was very friendly, we LOVE the pool & hot tub, nice and cool, beds were comfortable, easy access to rooms, great morning breakfast. We love this place.

Great little gym.

All was good.

Our stay was awesome

Room was clean, great air conditioning.

It was better than average hotel stay.

Friendly staff, nice hot tub, good gym and comfy bed

It would be nice if the front desk would have a list of good dining options.

Would like to see some electric car charging stations for sustainability and eco-friendliness.

Good location and very clean. Would stay again.

We are traveling with the puppy, and it was convenient to walk him around the property, etc.

Great customer service. We checked in late but they accommodated us. Parking lot was packed. We stayed with our dog. No complaints beyond the parking. We would stay again.

Everything was great as always

King size bed room had 2 TVs, sofa bed, desk, desk chair, single upholstery chair, and high ceiling.

They charge a bit dearly and TV doesn't have a definition for Netflix.

This hotel as well as 5 or 6 other hotels are on the same street across from a railroad track. The trains run quite often as well as alot of traffic on the street in front of hotel.

Other than this, rest of the stay was very comfortable. No other issues. The soap is divine and AC worked great. Very comfortable room to come back to, after a long day of hiking and being outdoors. We did not use the pool or other amenities. Fridge and Microwave in the room was very convenient

Comfy and clean room! (:

Clean, Comfy, Great Staff, Air Conditioning Perfect

Staff was very polite

Very noisy all night. Had a hard time getting a good nights sleep. Would not return.

Very nice stay

We had an event at NAU and got off late. When we got to the room there was no shampoo, conditioner, not enough towels, no bedding for the full out bed. I was not happy to deal with this at 11pm. I was expecting to get into the room and taking a shower. Well that did not happen because I had to wait to get all that stuff that was missing.

It seems as each hotel we stayed in, the desk clerk took forever to get me checked in.

Everything was clean

Staff

Listed above.

It was a lovely facility with wonderful amenities

Staff was friendly and the breakfast was good.

I was charged twice for one night stay. I am getting the run around and they have not been helpful!

It was disappointing. The shhets given to us to put on the sofa bed in our room had holes in them and the person sleeping on the sofa bed didnt get a pillow because the front desk staff said that they ran out. There were food crumbs and wrappers found on the floor of our room and there was no shampoo in the shampoo bottle when i took a shower. The walls are thin and the room above us had little kuds running and jumping at 5:30am both mornings.

Convinient location. Nrar restaurants and service stations. Online check in is a great time saving frature. Room was quiet, clean, comfortable with adequate room.

Large rooms, well-kept property, indoor pool, good breakfast included.

The hotel has is clean and very modern in a very good location

Very nice atmosphere and staff, pool and hot tub.

Nice place

Convenient location.

Called and asked for a shower chair and was handled so professionally. Accessible room that is, and close to elevators. Staff was great and room nicer than anticipated.

Spacious room, good amenities.

helpful staff. Great location by the walmart

It was nice and clean. Hotel needs a bigger sign that can be seen from the street/highway

Staff was outstanding. Hotel was clean, even the outside was clean. Great customer service, breakfast was outstanding and appreciate all the amenities.

Would have really enjoyed our stay except for the barking dog in the next room. Booked an accessibility room, was not warned that the first floor was the main floor that housed dogs. Barked most of the evening and non stop during the early morning hours. Feel like there should have been some communication on website or by staff at check in, which is why the three stars

This time, someone had thrown a wet paper towel to the top of the ceiling in the shower, and it was stuck there when we tried to shower. It was missed during the cleaning. Everything else was great except that we had to leave early for an event and the breakfast did not start till 7 on Saturday and Sunday. (I should have checked this before). Overall will still stay here when I come up to Flagstaff.

Family friendly, and nice pool.

It was a amazing and room was amazing and clean for my families. I will definitely come back. All the staff was great 👍 thank you.

Overall good stay. I like that they have a Walmart in walking distance. Only complaint is that the elevator had a strange and little bit disgusting smell.

Very Dirty, Hallways and room smelled.

Pet friendly and good customer service

This hotel is top drawer as reported by the numerous awards it has received. The pool and spa were both lovely. I took full advantage! The room was so nice. The lighting in the bathroom up to date. Nice in all respects. We’ll be back!

This stay was a spur of the moment stay for our long road trip. Quick and easy to get there and leave. Very clean and it was quiet. Would stay again

Pet friendly. Great free breakfast buffet.

Way too expensive for what we got. You could hear everything that was going on in the room above us and it was upsetting our dog. We wanted a first floor but we're offered 2nd floor. The bathroom door was too big, weird design.

great location

Good location. Always a great stay

Loved it so much. The view was everything. Walmart was close enough to walk. Breakfast was good. The pool and hot tub were LIFE. Overall such a good stay. 10/10

It’s fine for a one night stop over; it’s clean and easy to get to - but my issue is that there was no shower curtain (it’s a bathtub/shower room with a rod) and I was told that even though there are supposed to be shower curtains - “they can’t find any” lol. For what they’re charging for a basic room, the least you can do is have a shower curtain. The people at the front desk are really not very helpful - I got no “sorry we can’t find a shower curtain” or anything even close to that; just sort of rude and not helpful.

Had a wonderful time, everyone was great....loved the food, amenities and perfect access to everything in the area! Will be looking to stay here on our next visit

For

Couldn’t check in early to the room we booked so we got charged for the larger room even though we had the smaller room. The cable was completely disconnected from the tv. The iron didn’t work, we had to get a replacement. The water pressure in the room was TERRIBLE. The elevator smelled like dog poop. The only good part was the breakfast and they were out of half of the food anyway.

close to food and gas and highway

convenient location. The pool/hot tub nice. Very pleased with this hotel

We love the Flagstaff area! We actually had Chinese food for the first time in 3 years at GoldenDragon and it was delicious!

We have stayed several times in this hotel and never had issues. This last time our tv remote didn't work, bodywash bottle empty and our room phone didn't work. I reported the phone and it was never replaced.

We especially like this property for the location as it's close to family we're up there visiting. It could use a little updating, but overall, we like staying here. We've always found the beds to be super comfy!! We've lately chosen to stay in the deluxe rooms and really like it. We'll definitely stay here again.

The stay was wonderful and I was extremely happy. The one thing was the light by the entry door didn’t work so I just left the bathroom light on to see.

Great

Clean, convenient

Their was a mold smell in bathroom and in elevator area. loved the morning breakfast area .

These hotels are always clean and offer excellent amenities.

extra charge of $50.00.

Nice and clean.

Beautiful area and very nice hotel

It was near the freeway

The hotel was average. Room showed wear but was ok. Front desk person was sarcastic and rude. We are on a road trip and decided to not stay at other La Quinta locations. Next two nights stayed at TRU by Hilton.

Everything was great but the couch in the room looked dirty it was stained and nasty looking. Other than that it was clean and comfy!

Everything was good except our tv didn’t work and I was traveling with my kids so that’s a must that we need besides that breakfast was good and helpful and pool was great overall stay was great

I will definitely use this hotel again in the future when I’m this area.

Friendly people

Allowed pets

The staff is always very welcoming and helpful. Everything is clean. Breakfast and coffee is good and on time

The property was clean and comfortable. The breakfast was very good. The staff was not very friendly. It was pretty much what is your name? I need your card. And here is your room. There was no thank you or have a nice day or so glad you chose us. You may want to send them to Chick-fil-A school.

We enjoyed our stay at La Quinta I-40. The staff was very friendly and accommodating!

Needed a pit stop for the night. Friendly staff. Clean and quiet.

All of it excellent!

After checking in, I went up to my room to shower. While I was in the shower I heard my door open, come to find out my room was double booked and an access card was giving to another family. Thankfully I was dressed. Manager did reach out to apologize, but this could have been so much worse.

Great property and friendly stafff.

The door on my room 334 is not properly fit for the door way you can see thru a space at the bottom of the door and my son kept sticking his hand thru it. The AC unit in this room does not get lower than 70 and it is Arizona it is hot during the summer at night and me and my 3 kids were hot all night.

For my client and my sibling's, and it wasn't handicap unit. Plus one of my sibling was in her wheelchair and they didn't notice in the first place, when I checked in. And i even ask for a handicap unit.

Was a great option

Good

Breakfast was great. I could even joke with the staff!!!!

Kindly please release the $50 of deposit. Thank you!

Easy parking for car plus trailer. The room is very nice.

Pillows were terrible. Doors slamming was bad. Very loud. Will not return

The long hair woman checking us in was pretty miserable. Said there was an additional charge to be checked in early I arrived about 45 mins early. I declined she was not pleasant at all. Then in 10 mins she left and some guy came and check is all in 30 mins early anyways. First time I've ever had a hotel charge a fee like that then but then it was pointless in the end so kind of irritating. The room had a kitchen and sink but no paper towels. The forks were missing from the drawer thankfully my take out dinner included plastic utensils. Bed was ok but pillows were not great it was like 4 different pillows. The next morning breakfast was really bleak. No breakfast meat only eggs and biscuits and I'm pretty sure a homeless guy from the Walmart next door was in there getting breakfast. Will not return.

Great hotel, great breakfast, comfy beds…loved the food options within walking. It was quiet and peaceful. Did NOT like the maid constantly knocking and once just opening the door without knocking. Outside of bad maid service, hotel was awesome.

Decent clean hotel. Like everything in Flag a little pricey, but welcome to 2025 inflation.

Right off the freeway,

Very spacious room

Great place to stay for an overnight after a long highway drive

It was excellent!

It was a La Quinta. It was fine.

The pool and hot tub chemicals were off. The hot tub foamed up all around me and the pool was cloudy. I told the front desk and maintenance and it still took them 2 days to do anything about it; very disappointing. The breakfast was disappointing too.

The room was dirty, bed sheets with crumbs, no soap in the bathroom. The receptionist told he could cancel my reservation or I (not him) could change the bed sheets by myself. Awful experience. Do not recommend this hotel

Nice safe clean

Pet friendly

My room the floor was dirty, patched holes that needed paint on the walls. There was no bottled water in the room. Battery cover on the remote was missing

Nothing- no complaints

Location is great for me. Room is clean and comfortable. Breakfast is decent.

Very dirty and the sheets had blood on them

The A/C did not work, so the room was very uncomfortable all night and resulted in me and my family having little to no sleep. This was especially frustrating as we had a lot of travel before staying and immediately after. This really spoiled the trip.

Booked a double queen room, was given 2 double beds

Wish the pool stayed open a little longer.

It had an indoor pool that is why I chose this hotel for my granddaughter. Unfortunately they don't advertise the indoor pool is not heated. I have never stayed at a hotel that has an indoor pool and not be heated.

Nice clean and modern. Super Nice Staff.

No

The only thing we did not like was the bathroom door in the room. It was a big door and swung open into the hallway. It was room 20&

Worried about homeless individual lurking in lobby restroom and then going for food. My grandchildren were not as safe there as I thought.

Very clean.