Quality Inn Fayetteville near Fort Bragg

Staff was very nice but the room was kind of dirty. The floors felt sticky and the AC took forever to cool the room down which was very hot when we got there. Other than that it was good. Thank you

Everything was amazing and the pool is amazing There’s nothing I didn’t like

Everything is amazing There’s nothing I didn’t like

I booked the room for my mom and the staff was rude tried to charge her again after she paid for her room. There was also a $50 deposit that no one could give a clear understanding of. I have visited several different hotels and have never paid a deposit. They were suppose to give her a first floor room. Due to her health. She was not satisfied neither was I so we will not be using your company again.

Everything is amazing There’s nothing I didn’t like

Good

No complain about the staff they were amazing. However, the room was wet. It just seemed like a breeding ground for mold The sheets weren’t clean. I bought my own. I found hair in them the first night and I was so tired that I just took the sheets off and bought my own. The room just did not feel like it had been properly cleaned at all.

Exceptional

Very good

Exceptional

I Appreciate only the front desk being clean with a little funky smell . The property had mold, unsanitary conditions, and several poorly maintained areas. In addition, some staff members were unprofessional and rude, which made the experience even more unpleasant.

Bad

If I’m being honest, I cannot name any positive aspects of my experience. The property had mold, unsanitary conditions, and rude staff, which made my stay very uncomfortable. The property was unsanitary, poorly maintained, and staff behavior was unprofessional, making the overall experience unpleasant.

If I’m being honest, I cannot name any positive aspects of my experience. The property had mold, unsanitary conditions, and rude staff, which made my stay very uncomfortable. The property was unsanitary, poorly maintained, and staff behavior was unprofessional, making the overall experience unpleasant.

I Appreciate only the front desk being clean with a little funky smell . The property had mold, unsanitary conditions, and several poorly maintained areas. In addition, some staff members were unprofessional and rude, which made the experience even more unpleasant.

Exceptional

Very poor

Bad

Continental breakfast was not what was expected. All cold food except for waffles

Location of stores Continental breakfast was not what was expected. All cold food except for waffles

The location I couldn’t just check inc it too over hour to get settled in the room due to room not being prepared or up to par

The location I couldn’t just check inc it too over hour to get settled in the room due to room not being prepared or up to par

Location clean Staff was slow

Location clean Staff was slow

Inhabited hotel to stay staff very unprofessional

Poor customer service elevator work some of the rime laudry room nasty the employees are very unfriendly allow workers to go in your room remove items

No fruit and water for breakfast. The clean didn't clean my work instead stole personal items out my room. Desk clerk has poor customer service spend more time on the phone and outside of establishment with companion. This hotel needs alot of work holes in linen on bed and the rates of the hotel is expensive. Don't have enough cleaning supplies to clean rooms.

I liked the staff Every thing the room was rachet ash. And it had roaches. Also they changed the deposit from 50 to 100 so I was confused

I liked the staff Every thing the room was rachet ash. And it had roaches. Also they changed the deposit from 50 to 100 so I was confused

Exceptional

Very good

Exceptional

Everything was amazing There’s was nothing we didn’t like

Everything was amazing There’s was nothing we didn’t like

Pleasant

It's nice Nothing

It's nice Nothing

Pleasant

Bad

Great space

Just run down

The weekend crowd there was kinda rough.

Great place to stay

It’s ok

Room was open before I got there and smelled of cigarettes. Stains on furniture and crumbs on end tables.

Rooms small and the room was somewhat dirty.

Location Door would not lock. Dresser bottom drawer would not close and was off track. Ice machine did not work. Elevator limited to one person

Breakfast sucks no variety and no one clean the rooms none of the days we stay. One of the room smells cigarette horrible

The room had bad smell of smoke and marijuana. For my safety and my family we didn’t stayed in this hotel! It was very bad experience

The room had bad smell of smoke and marijuana. For my safety and my family we didn’t stayed in this hotel! It was very bad experience

Loved everything. There was a 50dollar deposit that was charged by the hotel, I think that should somehow be disclosed some

This place is a dump in every way. Even the breakfast was a joke. Looks like a run down Crack house. Gross.

The overall cleanliness of the room. The walls had stains. The curtains were stiff, dusty and stained. I didn't feel comfortable sitting in the chairs. And... there were roaches!

The worst customer service I called hotel prior to check in rep said they would cancel and I will recieve my refund they never processed the transaction on time now booking and the hotel are giving the run around I never stayed and they took my money

Not a hotel I'd

Not a hotel I'd

The staff is awesome and the location is great

The room had a peculiar smell to it. Not pleasant.

Nice A couple doors the paint/wood was peeling.

Staff tried to keep my deposit because I still had my purse on the table while loading my car at checkout and they were arguing with me and I had to call the police and they gave it to me right before they got there very unprofessional and scandalous

Everything was fine

Everything was fine

The customer service was amazing

The customer service was amazing

Convenience

Convenience

Yes

Yes

The staff was very helpful and professional

The staff was very helpful and professional

the first room I got had no hot water. The second room i got smelled like someone was smoking in it. this place is a dump

the first room I got had no hot water. The second room i got smelled like someone was smoking in it. this place is a dump

My Shower did nit have hot water

My Shower did nit have hot water

I brought attention to the staff that the soap dish in the shower was coming off the wall and water was getting behind the wall. I did this on the first day of my stay and expected it to be repaired. It was not fixed the 5 days of my stay. These other items below I did not report. 1) Walking on the floor bare footed, I picked up grains of sand on the soles of my feet. 2) The top of the refrigerator in front of the microwave was gross with dried food or whatever it was. 3) An electrical outlet cover was broken and only a small piece remained. 4) I noticed that a lot of cold air was coming around the door. obviously the gaskets were not adequate and needed to be replaced. 5) There was one small but noticeable defect in the floor covering. On a much more positive note when checking in I was greeted very well and recognized by name as previously been there. My room was 142. When I am in Fayetteville, I will again stay at this motel. The price is right.

I brought attention to the staff that the soap dish in the shower was coming off the wall and water was getting behind the wall. I did this on the first day of my stay and expected it to be repaired. It was not fixed the 5 days of my stay. These other items below I did not report. 1) Walking on the floor bare footed, I picked up grains of sand on the soles of my feet. 2) The top of the refrigerator in front of the microwave was gross with dried food or whatever it was. 3) An electrical outlet cover was broken and only a small piece remained. 4) I noticed that a lot of cold air was coming around the door. obviously the gaskets were not adequate and needed to be replaced. 5) There was one small but noticeable defect in the floor covering. On a much more positive note when checking in I was greeted very well and recognized by name as previously been there. My room was 142. When I am in Fayetteville, I will again stay at this motel. The price is right.

They don’t send me my deposit back

They don’t send me my deposit back

Average need to update furniture etc.

Average need to update furniture etc.

Check in was exceedingly slow and I heard her say ice machines were broken. I told her not to put the deposit on the same payment card, and she did it anyway. Dogs were barking and smell of pot on the floor. Bed platform is hollow aluminum, so every time you move, you hear it. Paint was peeling and dust in vents. When I took shower in the morning, I discovered mold on shower curtain. Told checkout clerk and he asked why I didn't change room.... Because I didn't take shower until the morning! Breakfast was just cold items and waffles, nothing special

Check in was exceedingly slow and I heard her say ice machines were broken. I told her not to put the deposit on the same payment card, and she did it anyway. Dogs were barking and smell of pot on the floor. Bed platform is hollow aluminum, so every time you move, you hear it. Paint was peeling and dust in vents. When I took shower in the morning, I discovered mold on shower curtain. Told checkout clerk and he asked why I didn't change room.... Because I didn't take shower until the morning! Breakfast was just cold items and waffles, nothing special

Front desk service was wonderful! Room could have been cleaned better, air vents on unit scared me and unit itself was very loud.

Front desk service was wonderful! Room could have been cleaned better, air vents on unit scared me and unit itself was very loud.

Good

Good

I always book here, it was great.

I always book here, it was great.

Horrible receptionist when arriving late night

Horrible receptionist when arriving late night

Staff was helpful

Staff was helpful

clean room and nice staff, good breakfast

clean room and nice staff, good breakfast

I like that it is near different shopping centers as well close to restaurants and fast food. also itd5 u

I like that it is near different shopping centers as well close to restaurants and fast food. also itd5 u

The shower and room were not cleaned. You could still see hair from previous guests. The complementary breakfast was picked up at eight instead of nine. The man at the front desk was extremely unhelpful and had an attitude the entire time. The elevator feels like it’s one bad shock away from falling apart. The pillows were small and square like throw pillows so there were no actual pillows. Overall will not be coming back. Worst experience I’ve ever had and would like to talk to someone about getting money back for this.

The shower and room were not cleaned. You could still see hair from previous guests. The complementary breakfast was picked up at eight instead of nine. The man at the front desk was extremely unhelpful and had an attitude the entire time. The elevator feels like it’s one bad shock away from falling apart. The pillows were small and square like throw pillows so there were no actual pillows. Overall will not be coming back. Worst experience I’ve ever had and would like to talk to someone about getting money back for this.

There was black mold in the ceiling in the room and bathroom I also had to pay a 50$ deposit in addition to paying almost 200$ for the room that I have yet to get back

There was black mold in the ceiling in the room and bathroom I also had to pay a 50$ deposit in addition to paying almost 200$ for the room that I have yet to get back

Damn noise from cars driving by. Spiders in the room the second time i stayed. Otherwise you get what you pay for

Damn noise from cars driving by. Spiders in the room the second time i stayed. Otherwise you get what you pay for

Room floor are black with dirt. So don’t walk bear footed. We have to request house keeping, and that was only done once in 10 days. The only grace was today, we got a late check out because they ran out of waffle batter and the attendant at the front desk today was very pleasant.

Room floor are black with dirt. So don’t walk bear footed. We have to request house keeping, and that was only done once in 10 days. The only grace was today, we got a late check out because they ran out of waffle batter and the attendant at the front desk today was very pleasant.

Good service

Good service

There was a lot of people hanging around outside the hotel rooms and it made me feel unsafe. Some people were outside their rooms smoking weed and some people were talking loud and playing music loud after 8-9pm. Room was very basic and old looking inside.

There was a lot of people hanging around outside the hotel rooms and it made me feel unsafe. Some people were outside their rooms smoking weed and some people were talking loud and playing music loud after 8-9pm. Room was very basic and old looking inside.

Everything was better then I expected

Everything was better then I expected

They was not going to honor my reservation that I made a month ago due to family event that I was apart of. I had to inform them I was apart of the family. My room had vulgar language written on the walls and mirrors. The walks and doors had damage as if someone used force. It was a lady walking around with a knife when we arrived. People that looked sick were hanging on the premises. The person securing the premises looked like one of the sick people hanging out. My experience was terrible and I felt unsafe for me and my family. My sister had people trying to break into her room twice.

They was not going to honor my reservation that I made a month ago due to family event that I was apart of. I had to inform them I was apart of the family. My room had vulgar language written on the walls and mirrors. The walks and doors had damage as if someone used force. It was a lady walking around with a knife when we arrived. People that looked sick were hanging on the premises. The person securing the premises looked like one of the sick people hanging out. My experience was terrible and I felt unsafe for me and my family. My sister had people trying to break into her room twice.

First they charged me a fee of $50.00 just in case something was destroyed in the room. When I entered the room and saw the condition of room my jaw dropped. There was a huge hole on the wall n sheets on bed were dirty. I was very upset that they would assign a room in that condition to anyone. Went back to front office n they assigned me another room. It was a little better. I will never stay in this hotel again n I would never recommend it anyone.

First they charged me a fee of $50.00 just in case something was destroyed in the room. When I entered the room and saw the condition of room my jaw dropped. There was a huge hole on the wall n sheets on bed were dirty. I was very upset that they would assign a room in that condition to anyone. Went back to front office n they assigned me another room. It was a little better. I will never stay in this hotel again n I would never recommend it anyone.

Friendly service

Friendly service

The hotel is run down, cracks in the walls broken fixtures and the smell of urine in the elevator. People hanging out everywhere. I had a reservation for there days and the room was never cleaned once. The place is disgusting! It is a skidrow ho-tel and definately not a quality Hotel. Avoid at ALL cost!

The hotel is run down, cracks in the walls broken fixtures and the smell of urine in the elevator. People hanging out everywhere. I had a reservation for there days and the room was never cleaned once. The place is disgusting! It is a skidrow ho-tel and definately not a quality Hotel. Avoid at ALL cost!

Rooms not properly cleaned

Rooms not properly cleaned

Pretty standard for a Quality Inn. Clean, reasonably comfortable. The breakfast left a lot to be desired. Offered from 6:30 - 9:30 AM. Arrived at 8:20. Only cold cereal and waffle iron. No protein. No fresh fruit. No muffins. No bread but there was a toaster. But they did have a sign on the wall saying GUESTS CANNOT TAKE BREAKFAST BACK TO THEIR ROOM. Oh, really?

Pretty standard for a Quality Inn. Clean, reasonably comfortable. The breakfast left a lot to be desired. Offered from 6:30 - 9:30 AM. Arrived at 8:20. Only cold cereal and waffle iron. No protein. No fresh fruit. No muffins. No bread but there was a toaster. But they did have a sign on the wall saying GUESTS CANNOT TAKE BREAKFAST BACK TO THEIR ROOM. Oh, really?

Love it

Love it

The Room was NOT CLEAN!!!!!

The Room was NOT CLEAN!!!!!

I did not like anything about the property. There are people living in rooms on the property and they pull desk chairs into doorway and sit in front of rooms with doors open and people watch.

I did not like anything about the property. There are people living in rooms on the property and they pull desk chairs into doorway and sit in front of rooms with doors open and people watch.

Took a shower and noticed there were no towels to dry ourselves with. I’ve worked at this hotel many years ago when it was under Marriot and it was a pleasure for people to stay dude to staff and how clean the rooms were. The hotel needs up keep plants look like they were dying lots of motions from people staying at the place felt like more of a motel then a hotel. Lots of sketchy people rooms need major upgrade it’s sad because this hotel is at a prime real estate due to the fact the mall is across from them. Best thing to do is to destroy and rebuilt. Sad how this hotel has taken a big downgrade.

Took a shower and noticed there were no towels to dry ourselves with. I’ve worked at this hotel many years ago when it was under Marriot and it was a pleasure for people to stay dude to staff and how clean the rooms were. The hotel needs up keep plants look like they were dying lots of motions from people staying at the place felt like more of a motel then a hotel. Lots of sketchy people rooms need major upgrade it’s sad because this hotel is at a prime real estate due to the fact the mall is across from them. Best thing to do is to destroy and rebuilt. Sad how this hotel has taken a big downgrade.

Convenient

Convenient

Was nice to stay in but not as pictures seemed thought is a little misrepresented however staff was nice and overall not a bad place

Was nice to stay in but not as pictures seemed thought is a little misrepresented however staff was nice and overall not a bad place

We checked in at 2am due to having to work and not being able to leave until after working and then driving 6 hours. When we arrived at the hotel there was no one at the counter when we approached and desk clerk asked if we had a reservation which we said we did. He then asks us to have a seat and we had to wait on someone that was taking money out of the ATM. I would have been understanding if we did not have to sit there and wait for over 20 min. The guy the clerk was waiting on sat there playing on his phone before finally going to the ATM and then finally completing his check in. Again we had drove for 6 hours after working and were ready to go to bed. When our check in took less then 5 min. Then there was the random $50 deposit that we were unaware of after already spending $100 for the room. Outside of most rooms were people "partying". The hall our room was on you could smell marijuana very strongly. Checking out this morning met with the same delays with checking out. When the clerk just walked away to speak with another worker about things that needed to be done. Again having to wait to just turn in our room card. Overall all staff was completely rude and without saying something like give me just a min would just walk away in the middle of conversation to speak with someone else. I do want to say the room was extremely clean as was the bathroom, but i would not come back because of the rudeness of the employees and whats allowed on the property late at night.

We checked in at 2am due to having to work and not being able to leave until after working and then driving 6 hours. When we arrived at the hotel there was no one at the counter when we approached and desk clerk asked if we had a reservation which we said we did. He then asks us to have a seat and we had to wait on someone that was taking money out of the ATM. I would have been understanding if we did not have to sit there and wait for over 20 min. The guy the clerk was waiting on sat there playing on his phone before finally going to the ATM and then finally completing his check in. Again we had drove for 6 hours after working and were ready to go to bed. When our check in took less then 5 min. Then there was the random $50 deposit that we were unaware of after already spending $100 for the room. Outside of most rooms were people "partying". The hall our room was on you could smell marijuana very strongly. Checking out this morning met with the same delays with checking out. When the clerk just walked away to speak with another worker about things that needed to be done. Again having to wait to just turn in our room card. Overall all staff was completely rude and without saying something like give me just a min would just walk away in the middle of conversation to speak with someone else. I do want to say the room was extremely clean as was the bathroom, but i would not come back because of the rudeness of the employees and whats allowed on the property late at night.

Up to my standards. No complaints

Up to my standards. No complaints

Not a bad place to stay. It is in a wood location with a lot of restaurantes and a Walmart.

Not a bad place to stay. It is in a wood location with a lot of restaurantes and a Walmart.

Did not understand concept of handicap accessibility with dogs to get in and out also. Tried to make sure we could get ground floor a week prior to visit and we ended up on the 3rd floor. Did not enjoy having to try walk and fight with multiple doors while using a walker.

Did not understand concept of handicap accessibility with dogs to get in and out also. Tried to make sure we could get ground floor a week prior to visit and we ended up on the 3rd floor. Did not enjoy having to try walk and fight with multiple doors while using a walker.

Overall stay was quiet and peaceful. Room was okay, cleaning could’ve been better in the bathroom. Breakfast could be improved, better meal options would be appreciated.

Overall stay was quiet and peaceful. Room was okay, cleaning could’ve been better in the bathroom. Breakfast could be improved, better meal options would be appreciated.

The guy working the desk was very nasty with his mouth. My room could have definitely been cleaner. It was a lot hairs all over the bathroom and I don’t think they ever cleaned the sink.

The guy working the desk was very nasty with his mouth. My room could have definitely been cleaner. It was a lot hairs all over the bathroom and I don’t think they ever cleaned the sink.

I normally would not leave a negative review, however I truly felt unsafe - there was a fight going on in the room below & outside that woke me out of my sleep and went on for hours - screaming , doors slamming , loud cars. In addition there was a layer of dust on the surfaces and the bed actually smelled like urine cigarette smoke and the smell of msrijusna permeated Under the door and through the ventilation.

I normally would not leave a negative review, however I truly felt unsafe - there was a fight going on in the room below & outside that woke me out of my sleep and went on for hours - screaming , doors slamming , loud cars. In addition there was a layer of dust on the surfaces and the bed actually smelled like urine cigarette smoke and the smell of msrijusna permeated Under the door and through the ventilation.

the room was raggedy. micro & refrig was old and rusty. they had bed bugs. I was so disappointted. I went to Fayetteville, NC because my son-in-law passed. what a horrible stay I had.

the room was raggedy. micro & refrig was old and rusty. they had bed bugs. I was so disappointted. I went to Fayetteville, NC because my son-in-law passed. what a horrible stay I had.

Beside the tv nkt working and the toilet not flushing properly

Beside the tv nkt working and the toilet not flushing properly

Bathroom was not well cleaned. Shower curtain had some red stain or substance on it. Floor had hair strands on it. Towel rack was coming off the wall. Room smelled old. Hotel is by the mall and you would think you would feel secure but you don’t. A lot of sketchy individuals either staying or just using parking lot and in their vehicles sitting. Next time paying more for comfortably

Bathroom was not well cleaned. Shower curtain had some red stain or substance on it. Floor had hair strands on it. Towel rack was coming off the wall. Room smelled old. Hotel is by the mall and you would think you would feel secure but you don’t. A lot of sketchy individuals either staying or just using parking lot and in their vehicles sitting. Next time paying more for comfortably

It was a pleasant trip. It was just so much getting back-and-forth no elevator no all them stairs to come out out of me, but thank you.

It was a pleasant trip. It was just so much getting back-and-forth no elevator no all them stairs to come out out of me, but thank you.

Needed up dating a n rooms, bathroom, electric outlets, painting etc.. Noise level was not good, traffic cause by major highway,and Mall.

Needed up dating a n rooms, bathroom, electric outlets, painting etc.. Noise level was not good, traffic cause by major highway,and Mall.

Nash and Kala have gone out of their way on a number of my stays to ensure that I'm comfortable and satisfied. They are personable and friendly, and treat me with utmost respect. I would give these guys and the property a 10 out of 10 in overall customer satisfaction.

Nash and Kala have gone out of their way on a number of my stays to ensure that I'm comfortable and satisfied. They are personable and friendly, and treat me with utmost respect. I would give these guys and the property a 10 out of 10 in overall customer satisfaction.

The new ownership is putting forth a massive effort to rennovate this property. Give it about 9 months and I bet there will be some big improvements.

The new ownership is putting forth a massive effort to rennovate this property. Give it about 9 months and I bet there will be some big improvements.

The rooms were dusty

The rooms were dusty

Will stay again.

Will stay again.

Was in a bind and decided to stay here last night. When I arrived, the gentleman in front of me was having to get another room because the one they assigned him was dirty. I checked in; went to the assigned room and as soon as I opened the door, cigarette smoke smell immediately hit my face along with trash in the trash can, unmade beds and a room that had clearly not been cleaned. I returned to the lobby to get another room and the worker sent another worker to check the room for cleanliness before giving me and the other gentleman clean rooms. Even the second room was not thoroughly cleaned as there were still items in the freezer part of the fridge. You def get what you pay for and I won’t be staying here again.

Was in a bind and decided to stay here last night. When I arrived, the gentleman in front of me was having to get another room because the one they assigned him was dirty. I checked in; went to the assigned room and as soon as I opened the door, cigarette smoke smell immediately hit my face along with trash in the trash can, unmade beds and a room that had clearly not been cleaned. I returned to the lobby to get another room and the worker sent another worker to check the room for cleanliness before giving me and the other gentleman clean rooms. Even the second room was not thoroughly cleaned as there were still items in the freezer part of the fridge. You def get what you pay for and I won’t be staying here again.

Good

Good

Everything was really nice and comfortable😍

Everything was really nice and comfortable😍

It was nice

It was nice

The breakfast options was not that good, the only thing hot were waffles. We got stuck in the elevator and we didn't get any room service for a 3 night stay. The property looks decent from the outside but the rooms are bit out dated. The room toilet was wiggly and made a sound every time it was used. Also the room smelled like wet carpet even though it didn't have one. Will not come back.

The breakfast options was not that good, the only thing hot were waffles. We got stuck in the elevator and we didn't get any room service for a 3 night stay. The property looks decent from the outside but the rooms are bit out dated. The room toilet was wiggly and made a sound every time it was used. Also the room smelled like wet carpet even though it didn't have one. Will not come back.

The room needed a good cleaning- it was very dirty - the shower didn’t work well. The lock needed tightening on the door to the room. There were no other rooms available in the area as there was Military Training or we wouldn’t have stayed. Very disappointed.

The room needed a good cleaning- it was very dirty - the shower didn’t work well. The lock needed tightening on the door to the room. There were no other rooms available in the area as there was Military Training or we wouldn’t have stayed. Very disappointed.

It was peaceful and quiet the are pet friendly

It was peaceful and quiet the are pet friendly

I had a amazing stay the staff where so sweet and helpful is recommend them to anyonr

I had a amazing stay the staff where so sweet and helpful is recommend them to anyonr

I always book here when I travel to see my spouse who’s in the military! Since June 2024. The new owner is the best and the staff are so kind! I just recommend upgrading the beds next 😭 they squeak when you move, even to get out of bed. Overall I love booking here every time I come to Fayetteville!

I always book here when I travel to see my spouse who’s in the military! Since June 2024. The new owner is the best and the staff are so kind! I just recommend upgrading the beds next 😭 they squeak when you move, even to get out of bed. Overall I love booking here every time I come to Fayetteville!

Great stay

Great stay

Only issue I had was the chair in our room. The chair was dirty and smelled a bit funky. We just covered it up and nevered bothered us again. Overall, it was a great stay

Only issue I had was the chair in our room. The chair was dirty and smelled a bit funky. We just covered it up and nevered bothered us again. Overall, it was a great stay

The staff was great. Our group really appreciated ya'll.

The staff was great. Our group really appreciated ya'll.

Room was great - clean, comfortable and all the amenities . Staff were exceptionally great.

Room was great - clean, comfortable and all the amenities . Staff were exceptionally great.

Really good place to stay

Really good place to stay

great service

great service

Room was gross, i dont think the room had seen a mop in 6 months. Dirt under furniture and behind stuff. Bathroom was dirty. Smoke detector had plastic wrap over it. There were spiders and bugs (although i didnt see any bed bugs) in our room. The fridge leaked. Free breakfast was an absolute joke. There was so little food out that at first i thought i missed it. We stayed multiple nights each day i had to go get my key cards programmed so we could get back in our room. They wont give you new towels unless u physically bring ur dirty ones down to lobby. Homeless and hoodlums hanging out in parking lot at all hours and playing loud music as late as midnight. Definitely didn't feel like a safe area. Motel is located on main drag right in front of a red light that ppl think is a drag strip constantly gunning it every time light turns green all night long. Im a frugal person but believe me when i say pay the couple extra bucks to stay someplace nicer. Dont believe the nice photos u see, they are very strategicly taken. Unless you like slumming it avoid this flea bag flop house at all costs.

Room was gross, i dont think the room had seen a mop in 6 months. Dirt under furniture and behind stuff. Bathroom was dirty. Smoke detector had plastic wrap over it. There were spiders and bugs (although i didnt see any bed bugs) in our room. The fridge leaked. Free breakfast was an absolute joke. There was so little food out that at first i thought i missed it. We stayed multiple nights each day i had to go get my key cards programmed so we could get back in our room. They wont give you new towels unless u physically bring ur dirty ones down to lobby. Homeless and hoodlums hanging out in parking lot at all hours and playing loud music as late as midnight. Definitely didn't feel like a safe area. Motel is located on main drag right in front of a red light that ppl think is a drag strip constantly gunning it every time light turns green all night long. Im a frugal person but believe me when i say pay the couple extra bucks to stay someplace nicer. Dont believe the nice photos u see, they are very strategicly taken. Unless you like slumming it avoid this flea bag flop house at all costs.

Booked a room and canceled an hour later,because it was to far from the job. Yhey chargedme for 4 nights and took an additional 155 from me,plus and early check out! I DIDN'T CHECK IN OR STAYED!

Booked a room and canceled an hour later,because it was to far from the job. Yhey chargedme for 4 nights and took an additional 155 from me,plus and early check out! I DIDN'T CHECK IN OR STAYED!

Property was full of animals, multiple cats, and strange people. Beds were dirty, bedbugs on mattresses. Old outdated carpet that had a fowl odor.

Property was full of animals, multiple cats, and strange people. Beds were dirty, bedbugs on mattresses. Old outdated carpet that had a fowl odor.

This is a good hotel to stay in peace, and relax, the staff and service was great

This is a good hotel to stay in peace, and relax, the staff and service was great

The property was centrally located to the malls and restaurants and was in walking distance to mall and restaurants. The price was good and the location was good. I will stay at the property again in the future.

The property was centrally located to the malls and restaurants and was in walking distance to mall and restaurants. The price was good and the location was good. I will stay at the property again in the future.

Great staff!

Great staff!

We had a good stay. Employees helpful. Breakfast were limited.

We had a good stay. Employees helpful. Breakfast were limited.

They worked with me on staying & paying nightly!

They worked with me on staying & paying nightly!

Staff member was very kind and helpful and the property was in general well maintained

Staff member was very kind and helpful and the property was in general well maintained

There was no one at the desk for 45 minutes when I tried to check in.

There was no one at the desk for 45 minutes when I tried to check in.

Nice chill hotel

Nice chill hotel

Good hotel

Good hotel

Nice overall

Nice overall

Walking distance to shopping, coffee shop and restaurants.

Walking distance to shopping, coffee shop and restaurants.

There was extensive mold on bad caulking around the shower. There was also a significant bug problem with a couple of very large cockroaches, or waterbugs, noted. Dirty washcloths from the last guest were hung over the shower rod. The wifi did not work at all and I had to use my cellphone for a hotspot. I overheard the desk clerk mention that the owner doesn'r care about the place and cannot even be contacted on weekends. I understand that Quality is the bottom end of Choice Hotels, but this was not much more than a flophouse. I would not recommend this property to anyone with any sense of dignity.

There was extensive mold on bad caulking around the shower. There was also a significant bug problem with a couple of very large cockroaches, or waterbugs, noted. Dirty washcloths from the last guest were hung over the shower rod. The wifi did not work at all and I had to use my cellphone for a hotspot. I overheard the desk clerk mention that the owner doesn'r care about the place and cannot even be contacted on weekends. I understand that Quality is the bottom end of Choice Hotels, but this was not much more than a flophouse. I would not recommend this property to anyone with any sense of dignity.

We were PCSing out of Ft Liberty (Bragg) and this was one of the cheapest options for us to stay. I have nothing to say about the ladies working the front desk, they were really nice. Our issue was the room, it was dirty, dusty and the bathroom had a musky smell, there were even cow webs next to the door. We asked for the room to be cleaned twice and housekeeping never came, so there’s that. Breakfast was ok, just what you can expect on a continental breakfast. I guess you get what you pay for.

We were PCSing out of Ft Liberty (Bragg) and this was one of the cheapest options for us to stay. I have nothing to say about the ladies working the front desk, they were really nice. Our issue was the room, it was dirty, dusty and the bathroom had a musky smell, there were even cow webs next to the door. We asked for the room to be cleaned twice and housekeeping never came, so there’s that. Breakfast was ok, just what you can expect on a continental breakfast. I guess you get what you pay for.

Smell like marihuana everywhere, trash everywhere

Smell like marihuana everywhere, trash everywhere

Not enough towels, soap/shampoo for a family of 3. I have to ask for more from the staff. There was no refrigerator in the room but their staff arranged one from a different room. Only good thing is their Courteous and patient staff. Breakfast was ok and average, no bread toast option but cereal, pancakes, coffee available. Not clean as per the standards of Choice groups of Motels.

Not enough towels, soap/shampoo for a family of 3. I have to ask for more from the staff. There was no refrigerator in the room but their staff arranged one from a different room. Only good thing is their Courteous and patient staff. Breakfast was ok and average, no bread toast option but cereal, pancakes, coffee available. Not clean as per the standards of Choice groups of Motels.

Je ne peux pas mettre les photo en piece jointe car votre site ne fonctionne pas bien mais communiquer avec moi par mail au [email protected] 514-817-5015 Je demande un remboursements. Aucune coopération a l'accueil. Jai meme du chercher quelqu'un pendant 15 minute car il y avait personne a l'accueil. J'attends votre retour rapidement svp. Merci et bonne soiree !

Je ne peux pas mettre les photo en piece jointe car votre site ne fonctionne pas bien mais communiquer avec moi par mail au [email protected] 514-817-5015 Je demande un remboursements. Aucune coopération a l'accueil. Jai meme du chercher quelqu'un pendant 15 minute car il y avait personne a l'accueil. J'attends votre retour rapidement svp. Merci et bonne soiree !

It's always clean inside and outside. The waffles are delicious..Ms Patel is the sweetest she always making sure all your needs are met she goes above and beyond to make sure your stay is comfortable and pleasant

It's always clean inside and outside. The waffles are delicious..Ms Patel is the sweetest she always making sure all your needs are met she goes above and beyond to make sure your stay is comfortable and pleasant

Thank for let me stay there

Thank for let me stay there

It was okay. Room wasn't really clean. The bed was very comfortable. It is not a buffet breakfast like it states. The only way they get away with it, is that you wait on yourself. There is ceral, small blueberry muffins, juice, coffee, yogurt, apples and waffels. No breads or bagels. Only protein is the yogurt.

It was okay. Room wasn't really clean. The bed was very comfortable. It is not a buffet breakfast like it states. The only way they get away with it, is that you wait on yourself. There is ceral, small blueberry muffins, juice, coffee, yogurt, apples and waffels. No breads or bagels. Only protein is the yogurt.

Ran out of breakfast items multiple times. Staff wouldn't get more out. Was supposed to have room service every 3 days. They never came had tovask twice to get someone. Floors were NASTY. Walk in room in bare feet bottom of your feet turn black.

Ran out of breakfast items multiple times. Staff wouldn't get more out. Was supposed to have room service every 3 days. They never came had tovask twice to get someone. Floors were NASTY. Walk in room in bare feet bottom of your feet turn black.

Over all will stay again

The room was dirty and cockroaches inside, flies, etc… Called for room services they didn't go to our room until after three days we had to call them again before they went to clean. Vaping smell and tissues under our bed I had to clean it myself since it was disgusting. I can't with QUALITY INN HOTEL NOMORE!!! 💔 DISAPPOINTED.

Very Nice Hotel .. walking distance from shopping center.. clean and affordable

This is my go to place it's always clean inside and outside...the pool area is looking good can't wait until I get the time to get in it ...the staff is always friendly and I always look for Ms.patel when I stay...she is such a sweetheart and is always helpful she makes sure I'm looked after at all times she's definitely one of my favorites there

I asked for clean towels and the cleaning lady said I would have to go and trade the used ones at front office. They also didn’t clean the rooms in all three days we were there. The bathroom was not clean

The complimentary breakfast was basic nonexistent.

It's always clean when I go from the front to the back. The staff and management are all awesome they work very hard to keep that place going. I love the new beds I wake up refreshed not to mention the got the pool looking good can't wait until I have the time to actually get in it. 10 out of 10 I always recommend

Roaches and other bugs in the room, short staffed on housekeeping made for uncleanliness.

Upon arrival we were given room #304 and there were multiple bugs across the bed, floor, bath tub and towels. When I went down to voice my concern, the man at the front desk was dismissive. The next room, #219 did not have a properly working shower head.

I'm always looked after when I stay ...my room is always clean and ready when I arrive.. breakfast is always on time and the waffles are delicious... management always makes my stay worth it... anyone I recommend this place to love it and always come back whenever they come in town

My favorite place to stay it's like home away from home...I'm always treated with respect and my room is always ready and clean when I arrive.

I was told by the guy who checked me in that breakfast ended at 10. When I went down to get breakfast at 9:30, it was already shut down. I was told that morning it actually ended at 9:30. They did not let me have anything.

- very dirty corners in floor of bathroom - shower had annoyingly low water pressure - TV didn’t work until I got instructions from front desk about its awkward operation procedure; even then it was awkward to use and lacked most major news channels - Breakfast is minimal, with unacceptable automated machine coffee

This place will always be my go to place...the upgrades to the rooms I love them..the new beds are really comfy and the best part is the staff and management they're always there when you need them and go above and beyond to resolve your issue

Very nice place, great staff. Everything was in order, no problems.

ok

Customer service

My stay was absolutely wonderful.

This place is always clean and the new renovations are coming along good...it's looking really nice...the pool is looking good can't wait until it's open...the new beds and room upgrades are awesome the beds are so comfortable...staff and management are always around to help with all of your needs if you ever need anything...I LOVE THIS PLACE