Hilton Fairfax
About Hilton Fairfax
Located just off Interstate 66, this Fairfax, Virginia hotel features on-site dining and jogging paths. Dulles International Airport is 10 miles away. Each room at the Hilton Fairfax, Va features a flat-screen cable TV. The rooms include an iPod docking station and an private bathroom. Some rooms have a sofa bed. Guests can visit the fitness center at the Hilton Fairfax, Va. The business center is available 24-hours and WiFi is accessible throughout the hotel. The Nova Grill serves breakfast, lunch, and dinner, while the market offers grab-and-go options. George Mason University is 15 minutes’ drive from the hotel. The Penderbrook Golf Club is 3 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
Many guests expressed dissatisfaction with the elevators, as only one or a few were working, causing long wait times. The cleanliness of the rooms and hotel was inconsistent, with some guests praising it and others finding it lacking. Some guests had issues with the service, ranging from unhelpful staff to slow check-in processes. On the other hand, the location of the hotel was frequently praised, and some guests had positive experiences with the staff.
- Convenient location
- Positive experiences with some staff members
- Elevator issues causing long wait times
- Inconsistent cleanliness
- 5/5
Extremely clean. Ample parking. Great staff.
- 5/5
Room were clean and spacious with living area..
- 0.5/5
How they swept it under the rug about a family in a room next to me that stayed up all night screaming in Holland and they asked him to leave at 3:40 AM I in Room 209 and the family in 211 the kids screamed and hollow and cried all night and at 3:40 after we call the front desk they were asked to leave I believe so cause he got quiet at 3:45
- 3.5/5
Good
- 5/5
Exceptional
- 2/5
Disappointing
- 3.5/5
We love the hotel, however it is now 3rd time in a row that we do not get the room that we booked. They explained that they have too many bookings for that room type, but that should not be the problem of the client. To be fair they gave us a free upgrade, however only after we refused to take a inferior room to the one we booked. It creates a lot of stress when you do not get what you booked especially because we booked a kitchenette that is designed with a small dedicated space with a microwave, a sink and a small area to prepare the food. In other rooms of similar size you can get a microwave but not the area and for us that makes the whole difference
- 4/5
The bartrnders are the best!!!! The elevator & no pool
- 3.5/5
The mini refrigerator from the kitchenette does not close all the way and doesn’t keep the door cold. The bathroom sink water pressure is too high and the hot water burns. The toilet makes a really loud noise after you flush and the water runs for a long time. You can see the toilet water rise and it doesn’t flush well. This is the second time I’ve seen this happen at this hotel. GET YOUR PLUMBING FIXED.
- 4/5
We were allowed to check in early with no issues, staff was very helpful and accommodating with requests, property was very clean and lots of parking.
- 5/5
Location and the location was very nice. Indoor space and outdoor very well maintained
- 4.5/5
Selection: Breakfast was composed of a variety of items that could be selected from that would meet most tastes and or diets. I forgot to include shaving cream in my packed luggage. The faciity had a shop the was somewhat under stocked. Plenty of snacks but no shaving supplies.
- 5/5
Beautiful, clean facility. Quiet location.
- 4/5
Very good
- 4/5
Beds were clean
- 5/5
Exceptional
- 3/5
Staff was friendly, room was decent. They put us on a floor with a children's sports team whom played in the hallways making loud noise. Also the wait for the elevators was ridiculous. One was completely broke and another kept getting stuck.
- 4.5/5
Superb
- 5/5
Good place to spend your weekend
- 5/5
Exceptional
- 4/5
The location is good. The staff are good. The hotel is too old
- 4/5
The location is good. The staff are good. The hotel is too old
- 3.5/5
Good
- 5/5
Great stay with comfortable rooms
- 0.5/5
Bad
- 4.5/5
Superb
- 5/5
great stay. my spot when I'm in the area for work, which is quite often :)
- 4/5
Very good
- 5/5
Room service was great, I ordered my calling vs using the QR code Breakfast room service was surprisingly a lot more food than I expected! I could not finish it Loved the fridge in the room
- 5/5
Everything was good. Food was not that good in restaurants but otherwise good stay safe clean and good rooms
- 5/5
I love it
- 5/5
Great stay
- 1.5/5
Free parking “Upgraded” room was rubbish. Hilton status member but treat poorly because we booked it through booking.com. This was told to us. Room wasn’t cleaned for two days in a row for no reason.
- 5/5
Thank you everyone at Fairfax Hilton. Front Desk Bar and Mr. Alpay has went above and beyond
- 5/5
Staff not all that friendly.
- 5/5
Everything and everyone was great
- 3.5/5
Good
- 4.5/5
Superb
- 2/5
The staff at the hotel were absolutely wonderful. The only reason we choose this particular hotel was because of the pool that was advertised. Our boys were excited and after a lot of convincing to skip his soccer game at home to stay and enjoy the pool, he was devastated to find out that there were no pools in the morning when we woke up. Apparently this has happened previously to a family before us, that came down in their swimsuits and were also told no pool. Staff are aware yet do not fix the online photos that show a pool is available on site.
- 4.5/5
breakfast was really nice and the staff was very friendly and helpful. Room service was very quick. In my opinion the carpet in the room and corridors need to be replaced, personally it looks very old and not clean.
- 4/5
Very good
- 2/5
The staff at the hotel were absolutely wonderful. The only reason we choose this particular hotel was because of the pool that was advertised. Our boys were excited and after a lot of convincing to skip his soccer game at home to stay and enjoy the pool, he was devastated to find out that there were no pools in the morning when we woke up. Apparently this has happened previously to a family before us, that came down in their swimsuits and were also told no pool. Staff are aware yet do not fix the online photos that show a pool is available on site.
- 3.5/5
Decently priced and nicely appointed rooms
- 5/5
Exceptional
- 3.5/5
Decently priced and nicely appointed rooms
- 5/5
Exceptional
- 5/5
Beautiful hotel! Staff was super nice and friendly! The bar is well stocked and the food is delicious! There’s also a mini store with lots of goodies. Wish we’d stayed longer.
- 5/5
Just a simple, clean, cheerful, no messing property with a bar that stays open late. Oh and a huge room that was super comfy, so yeah, fantastic overall!
- 5/5
Location room and breakfast
- 5/5
Location room and breakfast
- 4.5/5
Superb
- 5/5
Hotel was clean and well kept. Room looks good. Staff were helpful and friendly. Good location.
- 3/5
Pleasant
- 3.5/5
Good
- 5/5
Exceptional
- 1/5
I booked for two nights. The second night I came after work- the door was propped open, the linens were stripped and my belongings were gone. I received a call from the assistant manager telling me that house cleaning made a mistake but stated that I had no belonging in the room. After staying here frequently I will take my business elsewhere. Lying and stealing is not something I would tolerate and it surprises me that a Hilton would act this way, and it was interesting that the assistant manager thought it would be helpful to tell me “housekeeping’s side”.
- 4.5/5
Superb
- 4.5/5
Excellent bar, food and great breakfast buffet. Exceptional bar staff and breakfast staff. Welcoming and accommodating.
- 4/5
Every time I stay at this hotel, either another guest is given access to my same hotel room or an employee will access the room without warning. When you have another hotel room guest walking in on you, or a hotel staff member walking in on you, it can be a bit unnerving. If you are going to stay at this hotel, you may want to keep that in mind. Otherwise, it's a great hotel, great location. Very clean, very friendly staff. Plenty of parking.
- 4.5/5
The front staff was very accommodating, friendly, and welcoming and the room was clean, well-stocked with all toiletries, and easy to access.
- 4.5/5
Great for everything breakfast was excellent and the room is superb Nothing
- 5/5
The look of the hotel is elegant, it was clean and fresh. The staff was friendly and professional, anything I needed was cared for. The staff also checked on me throughout my stay. I would recommend this hotel to everyone.
- 4.5/5
I have stayed here several times while visiting my daughter at nearby George Mason University, so that alone should tell you my experience with this property. Generally, the staff are very friendly and helpful and the breakfast is generally pretty good. The property is clean and well maintained. There is a huge lobby bar area with fireplaces that is comfortable, tho I rarely order anything from them. No complaints other than the elevators are a bit slow and the property is aging, if gracefully.
- 5/5
Starbucks on site, nice bar and small breakfast amenities
- 5/5
Nice location
- 5/5
Great location for me. Plenty of parking. Very clean. Plenty of room. I stay there every time I am in the area. There was nothing negative about my stay.
- 5/5
Good
- 5/5
Clean room and friendly staff.
- 2.5/5
The staff at this hotel were all very courteous, capable, and professional. The room layout is good for working or relaxing. The lobby and outdoor areas are spacious. This hotel is starting to look a bit tired. We have stayed here 3-4 times & have noticed that wear and tear is taking its toll - the hotel doesn't "shine" anymore. Altho we made a rez a few weeks ahead of our travel, our room was subpar. The bathroom countertop had a big jagged chunk out of it at the sink edge, the GFI plug in the sink area was broken with pieces missing. During our stay the power went off in the bathroom and our AC stopped working. Thankfully the reception staff offered us another room. That room was better, but also had a damaged GFI outlet - this safety issue is unacceptable.
- 5/5
Very nice
- 5/5
I don’t have anything to complain about
- 5/5
Clean room and the food was delicious I ordered dinner from the restaurant
- 5/5
Everyone and everything was amazing !
- 5/5
Great breakfast, clean comfortable room.
- 5/5
Clean, surprisingly quiet despite proximity to major roads, walkable to amenities
- 5/5
Great location! Great breakfast!
- 5/5
Loved every
- 4.5/5
Room was clean and well appointed. Staff was friendly and attentive, especially in the breakfast room. Check out and check in was easy. Would have like some amenities, like a shower cap. Bottled water should be complimentary in room.
- 5/5
Their restaurant is well-kept and the servers are awesome. The food is delicious!
- 4.5/5
Pricey, but you get what you pay for.
- 2/5
This was one of the worst stays at a Hilton I have ever had. Upon check in, I was assigned to a room that was 80 degrees inside. I first tried turning the thermostat down thinking maybe it’s been a while since anyone has occupied the room to change it. After 40 minutes went by and no change, I called downstairs to ask for a different room. But before I could even ask I was I interrupted and told “we’re going to send someone up right away. After another 10 min, a maintenance worker comes in to “check” the thermostat and then starts taking the wall unit apart and checking the HVAC in the room. The HVAC area looked very old as if there was mold and asbestos present! I finally demanded another room. The front desk staff member went to check the thermostat in the new room before I went in, and he told me “it’s set to 66 and the air is cool.” When I went in it was still very warm, and at first the thermostat in the new room didn’t even come on. It wasn’t until I fully inspected the room that I found an entirely different thermostat in separate corner which controlled the air. The room eventually cooled, but due to the heat I began to break out in hives and my hair was sweated out and ruined, which was an inconvenience for me because I had an event to attend that night. Overall, this is a very old Hilton that needs a serious makeover. As a Hilton Honors member, I will never return to this location again!
- 5/5
The staff was nice welcoming! The place is nice and clean! No complains.
- 2.5/5
This hotel could use an updating. Rooms are showing their age & carpets in hallways appear dirty.
- 2.5/5
Comfortable bed Non working telephone in room. No complementary coffee. No free breakfast.
- 5/5
I really enjoyed this hotel. It was super clean the staff was so kind and courteous. The room was great and I lobed the design of it.
- 5/5
Overall great in terms of affordability, location, cleanliness, and experience. The free wifi didn't connect as it didn't recognize our room# and last name combination which was strange. Also, the showers make noises when turning on or off, but that's just plumbing I guess.
- 5/5
room was beyond what I expected, from the front counter to the bar the staff was A1.
- 2/5
Well my stay was very boring. When I checked in with the room the television was not working. Stayed scrambled signal or off line. When I made the front desk aware they stated they knew and someone was on the roof fixing it then. But my television never recovered signal so I was stuck in a room with no entertainment all night and morning. That should have been a factor when checking in and personally I feel they should have done a check with all guests to make sure they regained signal. Makes me think I’m going to have to call and check for television service before booking a room again.
- 5/5
The hotel was perfect
- 2/5
Room were cheaply remodeled like motel, not Hilton Stardard
- 5/5
It was huge very clean and the staff was awesome. I loved everything about this property.
- 5/5
Friendly staff clean room and premises overall a great experience
- 5/5
Friendly staff clean room and premises overall a great experience
- 3/5
It’s
- 3/5
It’s
- 4/5
NA
- 4/5
NA
- 3/5
Cleanliness of the whole hotel. Needs updating dust on return vents. Hallways to the rooms were dingy as well. Beds were too soft no support. Left from a two day stay with back pain. Staff was great hotel needs an upgrade!
- 3/5
Cleanliness of the whole hotel. Needs updating dust on return vents. Hallways to the rooms were dingy as well. Beds were too soft no support. Left from a two day stay with back pain. Staff was great hotel needs an upgrade!
- 2/5
Nice and comfy room Wi-fi is locked behind a hotel program that you have to join. Tv has locked input, and it's not possible to connect a device to it. Water is neatly available at the entrance with the label $2 each. Mini fridge was as room temperature (we are in winter). Drink that you can get at safeway was marked up by 100% Breakfast was included thanks to Booking, but it was just ok, I wouldn't pick it if I had to pay. We have stayed at the Hilton in Tyson's, and the first 4 issues mentioned above were not present. Will not come back to this location.
- 5/5
The room stood out the most. Looks better in person than in the picture.
- 5/5
The room stood out the most. Looks better in person than in the picture.
- 4/5
The room was clean! The front reception people were nice!
- 4/5
The room was clean! The front reception people were nice!
- 2/5
It would have been a courtesy to inform
- 2/5
It would have been a courtesy to inform
- 5/5
Loved my stay! Exceptional service . Room was super clean . Staff super friendly
- 5/5
Loved my stay! Exceptional service . Room was super clean . Staff super friendly
- 5/5
Easy stay. Nice bar restaurant. Clean.
- 5/5
Easy stay. Nice bar restaurant. Clean.
- 1/5
I was told there was a free included breakfast but was charged $50….
- 1/5
I was told there was a free included breakfast but was charged $50….
- 1/5
Avlen night shift supervisor was very mean not helpful
- 1/5
Avlen night shift supervisor was very mean not helpful
- 4/5
Room was pretty clean but when I used the sink it started to leak from the attachment from the counter. I had to put a towel around it so it would get the stuff on the counter wet.
- 4/5
Room was pretty clean but when I used the sink it started to leak from the attachment from the counter. I had to put a towel around it so it would get the stuff on the counter wet.
- 5/5
The staff at the front desk was absolutely wonderful! Having a bit of an unexpected emergency the kind lady at the desk was able to help me with lady products. Her discretion and kindness was much appreciated.
- 5/5
The staff at the front desk was absolutely wonderful! Having a bit of an unexpected emergency the kind lady at the desk was able to help me with lady products. Her discretion and kindness was much appreciated.
- 5/5
It's the staff that makes a difference. From the people working in the restaurant who were super friendly and nice and had candid conversations with them to the ladies at the front desk last night and the guy at the front desk this morning super helpful try to leave my room clean and with a tip.
- 5/5
It's the staff that makes a difference. From the people working in the restaurant who were super friendly and nice and had candid conversations with them to the ladies at the front desk last night and the guy at the front desk this morning super helpful try to leave my room clean and with a tip.
- 5/5
Staff was personable quick and efficient during checkin
- 5/5
Staff was personable quick and efficient during checkin
- 5/5
Large room, friendly staff
- 5/5
Large room, friendly staff
- 4/5
The room was clean. The water pressure in the shower was not very good like it use to be. Also, the room stayed hot even though we turned the air on.
- 4/5
The room was clean. The water pressure in the shower was not very good like it use to be. Also, the room stayed hot even though we turned the air on.
- 5/5
Clean room, the staff is very polite and helpful.
- 5/5
Clean room, the staff is very polite and helpful.
- 5/5
There really wasn't a kitchen. Customer service is very good.
- 5/5
There really wasn't a kitchen. Customer service is very good.
- 5/5
Everything was perfectly the only complaint is i wish the TV was a smart tv
- 5/5
Everything was perfectly the only complaint is i wish the TV was a smart tv
- 5/5
Spotless!! Very courteous staff.
- 5/5
Spotless!! Very courteous staff.
- 5/5
Everything from check in to check out was perfect and smooth
- 5/5
Everything from check in to check out was perfect and smooth
- 4/5
Heating was a bit loud and the air blew right in the face while sleeping.
- 4/5
Heating was a bit loud and the air blew right in the face while sleeping.
- 5/5
I truly appreciate your support and assistance throughout this process. Your help made everything much easier and more efficient. Looking forward to working together again in the future
- 5/5
I truly appreciate your support and assistance throughout this process. Your help made everything much easier and more efficient. Looking forward to working together again in the future
- 5/5
I truly appreciate your support and assistance throughout this process. Your help made everything much easier and more efficient. Looking forward to working together again in the future
- 5/5
I truly appreciate your support and assistance throughout this process. Your help made everything much easier and more efficient. Looking forward to working together again in the future
- 5/5
👍
- 5/5
👍
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
Very comfortable beds, large room and great shower.
- 5/5
Very comfortable beds, large room and great shower.
- 4/5
Unfortunately, didn't get an opportunity to check out their breakfast. Overall, my room was clean and the staff was friendly and very responsive to any questions I had.
- 4/5
Unfortunately, didn't get an opportunity to check out their breakfast. Overall, my room was clean and the staff was friendly and very responsive to any questions I had.
- 5/5
good
- 5/5
good
- 5/5
Great location, room. Very clean.
- 5/5
Great location, room. Very clean.
- 4/5
The room was very clean. Staff was helpful and friendly.
- 4/5
The room was very clean. Staff was helpful and friendly.
- 5/5
Everyone was excellent especially Mr Adel
- 5/5
Everyone was excellent especially Mr Adel
- 5/5
- 5/5
- 1/5
The whole building was cold. Went for dinner and shivered as all the spots near the fireplaces were taken, Then the heaters in the room must be on motion sensors so wake up to a 64 degree room to the heat set at 74 and not eunning. wave your hand by it and it turns on. After working all day in the 45 degree outside temps i decided to break away from the normal highway hotel for a hot shower and a warm room. Highly disapointed for the price i paid to the value i got.
- 1/5
The whole building was cold. Went for dinner and shivered as all the spots near the fireplaces were taken, Then the heaters in the room must be on motion sensors so wake up to a 64 degree room to the heat set at 74 and not eunning. wave your hand by it and it turns on. After working all day in the 45 degree outside temps i decided to break away from the normal highway hotel for a hot shower and a warm room. Highly disapointed for the price i paid to the value i got.
- 3/5
Hallway needed vacuumed
- 3/5
Hallway needed vacuumed
- 4/5
- 4/5
- 2/5
It was ok for rest but heater wasn't work and not enough towels first day also it is fancy hotel but no free breakfast... many hotels has free breakfast ... i hope they change more better for customers.. free breakfast. Enough stuffs in hotel
- 2/5
It was ok for rest but heater wasn't work and not enough towels first day also it is fancy hotel but no free breakfast... many hotels has free breakfast ... i hope they change more better for customers.. free breakfast. Enough stuffs in hotel
- 4/5
Staff was
- 4/5
Staff was
- 5/5
Wonderful overnight stay
- 5/5
Wonderful overnight stay
- 5/5
Clean
- 5/5
Clean
- 5/5
Oversized rooms with separate sitting area and bedroom. Like a minisuite.
- 5/5
Oversized rooms with separate sitting area and bedroom. Like a minisuite.
- 5/5
Very nice hotel, clean, comfortable and great location. Many shopps and restaurants close by, great price!
- 5/5
Very nice hotel, clean, comfortable and great location. Many shopps and restaurants close by, great price!
- 5/5
Enjoyed our stay
- 5/5
Enjoyed our stay
- 4/5
Clean location
- 4/5
Clean location
- 5/5
Very nice
- 5/5
Very nice
- 5/5
Staff was great, the room was clean and I was very comfortable there.
- 5/5
Staff was great, the room was clean and I was very comfortable there.
- 5/5
Clean and nice staff
- 5/5
Clean and nice staff
- 5/5
Clean and nice staff
- 5/5
Clean and nice staff
- 1/5
Extremely noisy until 3AM. Didn't sleep more than an hour. Front desk sent up security, but was never resolved. Very disappointing....I will stay at a different hotel when I return. A group of people turned a large part of the parking lot into a hockey field and placed everyone's vehicle at risk for damage.
- 1/5
Extremely noisy until 3AM. Didn't sleep more than an hour. Front desk sent up security, but was never resolved. Very disappointing....I will stay at a different hotel when I return. A group of people turned a large part of the parking lot into a hockey field and placed everyone's vehicle at risk for damage.
- 5/5
Room wasn’t good
- 5/5
Room wasn’t good
- 5/5
Beautiful hotel in immaculate condition. Without a doubt 5 out of 5.
- 5/5
Beautiful hotel in immaculate condition. Without a doubt 5 out of 5.
- 3/5
Room was not thoroughly cleaned. Shower was very slow and drain was slower creating an overflow in the bathroom. No shower gel in fixed container. Bed was extra comfortable. The $2 bottles water was excessive.
- 3/5
Room was not thoroughly cleaned. Shower was very slow and drain was slower creating an overflow in the bathroom. No shower gel in fixed container. Bed was extra comfortable. The $2 bottles water was excessive.
- 5/5
I really liked the setup because the bedroom was partially separated from the tv/sofa area. You can also rotate the tv 360 degrees to view towards the bedroom or the sitting area. Finally, the hotel is 2 minutes away from lots of shopping and dining options. Looking forward to staying here again.
- 5/5
I really liked the setup because the bedroom was partially separated from the tv/sofa area. You can also rotate the tv 360 degrees to view towards the bedroom or the sitting area. Finally, the hotel is 2 minutes away from lots of shopping and dining options. Looking forward to staying here again.
- 5/5
Staff
- 5/5
Staff
- 5/5
Great
- 5/5
Great
- 5/5
It was a great hotel experience for a one night need a hotel so me and my baby can rest, it was clean upon arrival, there was enough towels. I love the shampoo & conditioner, and body wash they had. The front desk man was nice and professional. That might have to be my new location for hotels. I’m coming back again for longer stay and try out their food and bar hehe It was a great hotel experience for a one-night stay. I needed a hotel so my baby and I could rest. It was clean upon arrival, and there were enough towels. I love the shampoo, conditioner, and body wash they had. The front desk man was nice and professional. That might have to be my new location for hotels . I’m coming back again for a longer stay and to try out their food and bar, hehe.
- 5/5
It was a great hotel experience for a one night need a hotel so me and my baby can rest, it was clean upon arrival, there was enough towels. I love the shampoo & conditioner, and body wash they had. The front desk man was nice and professional. That might have to be my new location for hotels. I’m coming back again for longer stay and try out their food and bar hehe It was a great hotel experience for a one-night stay. I needed a hotel so my baby and I could rest. It was clean upon arrival, and there were enough towels. I love the shampoo, conditioner, and body wash they had. The front desk man was nice and professional. That might have to be my new location for hotels . I’m coming back again for a longer stay and to try out their food and bar, hehe.
- 5/5
Very convenient
- 5/5
Very convenient
- 3/5
Fair amount of wear and tear ... bathroom ceiling has peeling paint, sofa cushions quite worn, elevators bouncy, etc.
- 3/5
Fair amount of wear and tear ... bathroom ceiling has peeling paint, sofa cushions quite worn, elevators bouncy, etc.
- 5/5
When I checked in, everything seemed fine. I went up to my room, unpacked and set up my work computer to get some hours in. However, after about an hour, another gentleman was also gaining access to my hotel room. I asked him which room he was trying to gain access and it was the same hotel room number. I informed the stranger to go back down to the front desk and I would call. Turns out, they charged me an entirely different room and placed me in another. After about 10 minutes, they had corrected the room mix up, let me remain in the room, instantly refunded my credit card and charged me with the correct amount. The staff worker also provided me with comped breakfast. My room was very clean. Sheets were nice and clean, bathroom very clean. The deck in the hotel room was nice and the TV worked just fine. During my 3 days, 2 nights stay mid week, there were no children and there appeared to be more professionals staying on the premises. All in all, I would stay at this hotel again, compared to the other hotels that I have stayed in the area, this was quite nice.
- 5/5
When I checked in, everything seemed fine. I went up to my room, unpacked and set up my work computer to get some hours in. However, after about an hour, another gentleman was also gaining access to my hotel room. I asked him which room he was trying to gain access and it was the same hotel room number. I informed the stranger to go back down to the front desk and I would call. Turns out, they charged me an entirely different room and placed me in another. After about 10 minutes, they had corrected the room mix up, let me remain in the room, instantly refunded my credit card and charged me with the correct amount. The staff worker also provided me with comped breakfast. My room was very clean. Sheets were nice and clean, bathroom very clean. The deck in the hotel room was nice and the TV worked just fine. During my 3 days, 2 nights stay mid week, there were no children and there appeared to be more professionals staying on the premises. All in all, I would stay at this hotel again, compared to the other hotels that I have stayed in the area, this was quite nice.
- 5/5
The room was clean and the bar staff and kitchen were friendly
- 5/5
The room was clean and the bar staff and kitchen were friendly
- 5/5
Clean staff was nice
- 5/5
Clean staff was nice
- 5/5
Couch is too low
- 5/5
Couch is too low
- 5/5
Staff is always great
- 5/5
Staff is always great
- 5/5
Stayed there for a wedding. The hotel was nice
- 5/5
Stayed there for a wedding. The hotel was nice
- 4/5
The room was clean and the bed was so comfortable. Loved the water glasses...lol. Fairly quiet. No hall noise, so that was nice. The only complaint was no free coffee in the lobby area. I know there is coffee in the room, but we thought there would be some available on the way out, so didn't make any. By then, it was too late.
- 4/5
The room was clean and the bed was so comfortable. Loved the water glasses...lol. Fairly quiet. No hall noise, so that was nice. The only complaint was no free coffee in the lobby area. I know there is coffee in the room, but we thought there would be some available on the way out, so didn't make any. By then, it was too late.
- 5/5
Love this hotel
- 5/5
Love this hotel
- 5/5
Brandon and Jamie at the Front Desk always make sure everything is perfect.
- 5/5
Brandon and Jamie at the Front Desk always make sure everything is perfect.
- 3/5
Breakfast should be included they are making you pay all this money and you don't even get a cereal bar you also need to inform front desk if you want your room cleaned I never heard of that other then that nice friendly staff and good and atmosphere.
- 3/5
Breakfast should be included they are making you pay all this money and you don't even get a cereal bar you also need to inform front desk if you want your room cleaned I never heard of that other then that nice friendly staff and good and atmosphere.
- 5/5
Front desk staff always wonderful and eager to accommodate.
- 5/5
Front desk staff always wonderful and eager to accommodate.
- 5/5
Clean
- 5/5
Clean
- 5/5
The hotel in real life is much more impressive then in photos. Huge, clean, rooms have full separate "den" area, kitchen area with k machine (with k cups), microwave, refrigw/freezer, separate area for watching tv, huge bathroom, safe, very comfortable beds and 4 pillows for each bedrefrig with frezzer, mic.
- 5/5
The hotel in real life is much more impressive then in photos. Huge, clean, rooms have full separate "den" area, kitchen area with k machine (with k cups), microwave, refrigw/freezer, separate area for watching tv, huge bathroom, safe, very comfortable beds and 4 pillows for each bedrefrig with frezzer, mic.
- 5/5
Great stay at this property. Easy access all my favorite activities!
- 5/5
Great stay at this property. Easy access all my favorite activities!
- 5/5
Clean room, great customer service. Whole experience was amazing!
- 5/5
Clean room, great customer service. Whole experience was amazing!
- 5/5
Everything was unique clean i will to come visit again
- 5/5
Everything was unique clean i will to come visit again
- 5/5
Wonderful location, walkable, spacious room, quiet spot, loved the Whole Foods we could walk to
- 5/5
Wonderful location, walkable, spacious room, quiet spot, loved the Whole Foods we could walk to
- 5/5
Very clean rooms staff was absolutely amazing
- 5/5
Very nice and quiet
- 3/5
It was ok
- 5/5
This hotel is fantastic. I got here on Saturday, checked out Sunday. I came on business meeting with some customers and my girlfriend tagged along. The bar, restaurant, and breakfast were great. Rooms were clean and very nice. I will stay here again in October for my next business trip!
- 5/5
Nice toom
- 5/5
Easy check in. Room was large and comfortable. Area is safe but dining options are limited, other than fast food.
- 5/5
The King room we stayed in was very nice, spacious and clean.
- 4/5
The staff who attended to me when checking out were very rude. Also, overcharging for breakfast is disgusting.
- 4/5
Only thing I didn't like was shower tub drain was very slow to drain
- 5/5
I would like to reffer this place for everyone ! I love it
- 3/5
switch plate nightlight in the sink area shown into the sleeping area which made it too bright at night to sleep. The water bottles in the room were not complimentary. Comfortable bed and very quiet
- 5/5
Staff is amazing and always asking what they can do to make my stay better!
- 5/5
bar staff were great.
- 5/5
Very big hotel with well managed staff. They are doing things the right way. The hotel sees heavy use which is a good thing.
- 5/5
Great hotel right off I66.
- 5/5
Add some complementary dish soap with the kitchenette rooms
- 3/5
Soooo.... for as much as i paid i wouldnt think i had to pay for breakfast. But the supprise is even though u pay for everything upfront they will forget to tell u about the security fee. Mine came out to 500 bux.
- 4/5
Overall great. The only issue we had was the AC not cooling enough in the morning. It was getting warm and temperature was not able to drop below 73F even though we set it at 64F.
- 5/5
Nice
- 5/5
Beautiful grounds - Lobby is very clean and beautiful room is great - just what we needed
- 5/5
Everything was amazing! Will be returning.
- 5/5
This was my second time staying at this hotel and I really enjoyed my stay.
- 5/5
It was quiet, conveniet
- 5/5
Parking and ease of entering and exiting hotel to shop, dine, and explore.
- 5/5
Perfect location yeah, my girlfriend went to King spa and then went the other direction the next day to Great Falls great scenery.. show the location of the Hilton was perfect in between both
- 5/5
Staff and hotel were great!
- 5/5
The staff was amazing. The Hotel beautiful. The room was super comfortable and they had free washers and dryers. I booked again with them
- 4/5
Everything was excellent. just did not like the policy of holding $50 incidental on my credit card and not getting credit back for 3-5 business days. Why, when I paid in full when I made the reservation? And get charged interest on top of it. That's is unethical business practice of borrowing my money at my own expense.
- 5/5
A nice full service hotel with a restaurant and bar open until 11 pm. Outdoor patio was a nice amenity. Staff was very friendly
- 5/5
Lovely hotel.
- 5/5
Great 3 star hotel for a good price.
- 5/5
Very well maintained in a reasonable price.
- 5/5
I would stay here again.
- 4/5
Rooms were nice. Prefer larger fridge with mini freezer section.
- 4/5
Good stay. Elevator was broken one day.
- 5/5
Great
- 5/5
Nice hotel
- 1/5
Horrible customer service. I left something in the lobby and have tried the calling the hotel a number of times today and have been told to call back during business hours tomorrow - and I have either been hung up on or transferred to lost and found (where nobody answers) before I can complete sentence. I politely called back and asked to not be hung up on and have been hung up again. I requested to speak with a manager and have been just get transferred (mid sentence) to the general line.
- 4/5
Near water . Bed little hard.
- 4/5
Everything was good. I would suggest a microwave in the room
- 5/5
Very nice and quiet area. Clean and spacious rooms. Check in was a breeze. Close enough to DC and other areas in VA.
- 4/5
Great hotel, but only one elevator was working.
- 5/5
Great place
- 5/5
Great dinner food avail at the bar when I checked in later than expected.
- 5/5
This place is absolutely Amazing great location and very comfortable, the bar and the attendees are the best highly recommended.
- 4/5
Please make the soundproofing on the conjoining doors better
- 5/5
Great rooms.
- 3/5
Bed was comfortable, shower pressed low and room location wasn't great just near ice machine.
- 5/5
Great experience! The Hilton always owns up to quality. I needed a mental break and this was a perfect peaceful 1 night stay
- 4/5
The breakfast was a pleasant surprise, something for everyone. Had a small issue but it was quickly resolved. Overall a nice stay & would consider revisiting in the future.
- 5/5
- 5/5
Very clean. Well maintained. Comfortable bed. Wonderful staff. Delicious breakfast. Convenient to both Christiansburg and Blacksburg.
- 5/5
Love this hotel , its Amezing
- 4/5
There wasn't a constant fan going in the room which I'm use to having that option so that was a little annoying but the room was very spacious.
- 4/5
Great one night stay. Clean rooms and quiet area.
- 3/5
The rooms had a lot of dust especially on the carpets and curtains
- 1/5
we had a lot of disagreements with the front desk staff what was very dissapointing
- 1/5
Front desk staff was very rude
- 5/5
My room was spotless. It was clean, especially the bathroom. Clean smell to the room. Staff was very pleasant to converse with. Outside was landscaped very well. Walking path was very well maintained. Absolutely would recommend with 5 stars!! Thank you for making my stay exceptionally wonderful.
- 5/5
I love the service I get at this hotel!! Will always be back.
- 5/5
Had a wonderful stay. Was there for a solo weekend getaway. Staff was very friendly and helpful with getting around the hotel. Room was clean and had zero issues the entire stay. Will definitely stay here again when in town.
- 5/5
I enjoyed my 3 quiet days at this hotel!
- 5/5
Everything was lovely.
- 4/5
Quiet. Friendly staff.
- 4/5
Quiet, clean, and reasonably priced.
- 5/5
Very nice staff and nice hotel. Right around the corner from a town center.
- 4/5
Clean and staff friendly. A ceiling panel in one of the elevators was loose and hanging and held up with duct tape.
- 2/5
The staff vlearly needed trsining on check in. After two minutes my room had no hot water while taking a shower. On top of that the room I booked said breakfest included had to pay for it.
- 5/5
Excellent
- 1/5
Vey nice property and rooms but the towels they gave me were dirty, door for my room wouldn’t shut all the way so I’d constantly hear it hit the frame and I saw multiple bugs/roaches when walking through the lobby or to my room
- 1/5
Horrible experience quality of stay was terrible room was old and smelly musty
- 5/5
Had a fantastic stay! The staff were friendly, the room was clean and comfortable, and the location was perfect. Great value and excellent service—highly recommend!
- 5/5
Great experience overall.
- 5/5
Beautiful hotel. Very clean and staff is attentive
- 1/5
The shower would only spew scalding hot water.....I was in the middle of moving so I really was looking forward to a shower but could not take one.....when I mentioned this problem at the front desk when I was checking out (I didn't want anyone else to have this problem), he said a lot of people had complained about that. Nothing was offered to me. I submitted a complaint to Hilton asking for a partial refund. I never even received a response. I will not stay at any other Hiltons!
- 4/5
The room was hot
- 4/5
Beautiful property and neighborhood. Very quiet and tranquil. Only issue is housekeeping opened our hotel room door on two occasions without knocking or introducing themselves! I attempted to address the matter but their english was very limited. I think they understood by the end as they offered sincere apologies. Outside of that, our stay was great and I would definitely stay again!!
- 5/5
Excellent hotel
- 1/5
I was without ac all night in my room
- 4/5
Nice place tucked in a quiet area, would definitely stay here again
- 5/5
The clerk gave away our room cause we arrive at 4am. He said that because it was 3 party we could not hold your room. But made it right by up grading the room. My thought is check out is 11 am why did you give away our room.
- 5/5
Very nice, quiet hotel. Stayed there before, so knew what to expect. Very comfortable for me and my family.
- 5/5
Very clean! Love that there’s a restaurant on site! The staff are the friendliest!
- 5/5
Very nice, quiet, clean, plenty of parking.
- 5/5
Stay was amazing and staffs were good.
- 5/5
This Hilton is clean and in a quiet area. The staff truly make this location shine with how friendly and accommodating they are.
- 5/5
Really pretty hotel and great service
- 5/5
All exceeded expectations
- 5/5
clean beautiful hotel.. staff was wonderful
- 4/5
Very clean,safe and very good service
- 5/5
Free parking. Location is good. Quite
- 5/5
Great location
- 5/5
Overall good property and good experience with the staff.
- 5/5
Great location, wonderful atmosphere and excellent people.