Best Western Plus Fairburn Atlanta Southwest
About Best Western Plus Fairburn Atlanta Southwest
Featuring free WiFi and a hot tub, Best Western Plus Fairburn Atlanta Southwest offers accommodations in Fairburn. Free private parking is available on site, as is free breakfast. Every room has a TV. Guests will find a microwave, refrigerator, and coffee machine in each room. The rooms are equipped with a private bathroom equipped with a bath or shower. An indoor heated swimming pool in on site at this Fairburn Atlanta Southwest Best Western. Guests will find a business center at the property. Atlanta is 18 mi from Best Western Plus Fairburn Atlanta Southwest, while Marietta is 29 mi away. The nearest airport is Hartsfield-Jackson Airport, 11 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their friendliness and helpfulness. However, the cleanliness and maintenance of the rooms are major areas of concern, with multiple guests reporting dirty rooms, broken appliances, and lack of basic amenities. The breakfast service is also a mixed bag, with some guests enjoying it while others find it lacking in variety and quality.
- Friendly and helpful staff
- Convenient location
- Dirty rooms and poor maintenance
- Inconsistent breakfast service
- 2/5
Below average
- 4/5
Nice stay. Was locked out and had to wait on staff to return to the area to get back in the property. That took about 15 mins. Somehow my key card was disabled.
- 3.5/5
Good
- 4/5
The location was great, the staff was amazing and very accommodating. I enjoyed EVERYTHING!!!
- 5/5
Staff were amazing and quite helpful and friendly. Clean hotel, clean rooms, clean bathrooms, plenty of parking. No issues!
- 4/5
Just needed for one short night but it provided a comfortable bed and the staff at check-in was friendly, welcoming, and efficient, which is what we were looking for. Maybe we hit an “off-morning” but the breakfast when we stayed was pretty lackluster compared to other similar places.
- 5/5
Exceptional
- 4/5
A major drawback was the elevator though. It was jerky, made concerning sounds, and as of 5/30/26 had not been inspected since 1/9/25. Meaning the inspection for the elevator was five months past due. Also a minor nitpick is that the smart TVs don't have YouTube. Outside of those though the hotel is amazing and I'll be back in the future (if they still have a working elevator)
- 5/5
Exceptional
- 1/5
Front desk staff was rude and threatened went force me to leave due to my son running down the hall ONCE at check in, didn’t even give me time to get in my room! Then, didn’t allow my baby to walk in his walker downstairs. When reported to management nothing was done. Ghetto and rude location!
- 5/5
If the breakfast bar had more hot food options it would be great
- 5/5
Great
- 3/5
Well, the room did not have towels, the sink was stopped up, and we had to remove the drain. The breakfast was bleak. No cereal, or yofurt . The Waffle Maker was not working and there was quite a line.
- 5/5
The staff was wonderful and friendly!! Will definitely stay here again!
- 5/5
Great stay for the ren fare. Good breakfast. Staff was ok. Not the friendliest, but for the price I will take it.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
From the moment of checking with Michelle everything was a breeze. I loved the room it was clean and well maintained. I look forward to future stays.
- 5/5
The property is great. Clean rooms, hallways even the elevator. Staff were very friendly and willing to help if needed. The only thing that irked me was the bed itself. It was the most uncomfortable one I've tried sleeping on. Everything else was great.
- 3.5/5
It was a very convenient location. The breakfast was not very good. For a continental breakfast, it was cold both days. Most people went out for breakfast the second day.
- 3.5/5
It was a very convenient location. The breakfast was not very good. For a continental breakfast, it was cold both days. Most people went out for breakfast the second day.
- 5/5
I'm
- 5/5
Good
- 5/5
Good
- 4.5/5
We liked the staff, comfort, customer service, pool, Location, breakfast, willingness to accommodate requests.
- 4.5/5
We liked the staff, comfort, customer service, pool, Location, breakfast, willingness to accommodate requests.
- 2/5
The hotel is clean and is usually nice to stay at there was a huge problem that could’ve been handled better. The staff at the front desk was unwilling to work with anyone. I already had paid for my room and there was an issue with my ID and they would not let me check in.
- 2/5
Hotel was clean and it was usually nice to stay at there was an issue that was resolved poorly. The front desk staff was very unhelpful and resolving an issue with my ID and I was unable to check in even though I had paid for two rooms already. And no one has come into contact with me to try and give me a refund.
- 2/5
The hotel is clean and is usually nice to stay at there was a huge problem that could’ve been handled better. The staff at the front desk was unwilling to work with anyone. I already had paid for my room and there was an issue with my ID and they would not let me check in.
- 2/5
Hotel was clean and it was usually nice to stay at there was an issue that was resolved poorly. The front desk staff was very unhelpful and resolving an issue with my ID and I was unable to check in even though I had paid for two rooms already. And no one has come into contact with me to try and give me a refund.
- 4.5/5
Superb
- 5/5
Clean room. Air conditioner was great.
- 4/5
Very good
- 5/5
Staff was super friendly. Breakfast was nice as well as the room. Antonio the GM is awesome!
- 5/5
Breakfast was amazing. Miss Dee did super awesome. No hot tub but honestly such a small thing.
- 5/5
Breakfast was amazing. Miss Dee did super awesome. No hot tub but honestly such a small thing.
- 3.5/5
Wasn't to bad Internet kept falling off. Shower had bad water pressure
- 4/5
Enjoyed everything The change of payment method
- 4/5
The change of payment method
- 3.5/5
Internet kept falling off. Shower had bad water pressure
- 4/5
Very good
- 4/5
Location and service
- 4/5
Staff was very friendly and helpful. Location and service
- 4/5
Air conditioning was good kept this cool all of our trip we went to the Renaissance fair in the area.It was so much fun. Staff was super friendly and nice. Wish I had seen more of them at late at night. Had a couple issues. I went to go address but they weren’t there, but that’s to be expected. Bed was comfy. Everything was clean for the most part did find a few things like behind the bed on the floor left by previous people overall was a good experience. Would definitely do it again best place to stay in the immediate area, definitely gonna be returning for Ren fair and fall fest
- 4/5
breakfast was good.location good n/a
- 5/5
Really nice facility, well kept.
- 5/5
Really nice facility, well kept.
- 4.5/5
Quiet, clean, comfortable bed...
- 4.5/5
Quiet, clean, comfortable bed...
- 5/5
Friendly staff, clean grounds, pool, and rooms! Loved the fact it was so close to the Ren fair! Will definitely book again!!!
- 5/5
We stay out of town at least once a month. This was by far the best place in a while. No smell of pot in the hallways. The entire facility smelled fresh and clean. It was a very clean place all in all. Our room was spotless and the ac kept us very comfortable. Bathroom was excellent. I can’t say enough good about it. Staff were above and beyond nice day and night. No negatives..
- 5/5
We stay out of town at least once a month. This was by far the best place in a while. No smell of pot in the hallways. The entire facility smelled fresh and clean. It was a very clean place all in all. Our room was spotless and the ac kept us very comfortable. Bathroom was excellent. I can’t say enough good about it. Staff were above and beyond nice day and night. No negatives..
- 5/5
Friendly staff, clean grounds, pool, and rooms! Loved the fact it was so close to the Ren fair! Will definitely book again!!!
- 5/5
Clean
- 5/5
Everything was great. Staff was friendly, rooms were nice, it was quiet, breakfast was good. Overall enjoyed myself. Thank u
- 4.5/5
Very professional Every thing was great
- 5/5
All of the staff were very friendly and helpful. The room was clean too. Area seemed safe and plenty of places to eat nearby.
- 5/5
Miss. Was great to our family, the food fresh. We will come back.
- 2/5
The room was average for the price and location. The bathroom was not as clean as we hoped, and we got 3 lotions instead of any shampoo-conditioner.
- 4.5/5
Everything was clean and the breakfast was great, lots of options. You can hear everything that happens in the hallway. Every time some closed their door it startled me, and since they’re weighted it slammed every time. Made it kind of hard to sleep at night until after 11.
- 5/5
Plenty of parking, great location, excellent staff, and very clean and modern rooms. I stay here every year in the spring. Great location also- plenty of Ubers around, as well as dining options.
- 5/5
Clean room. Friendly, helpful staff.
- 2/5
The rooms have a very strong smell. I’m not sure if it’s the cleaning products that are used but it is not a “clean” smell, it was very chemically, and it didn’t go away in the two nights we stayed. The water pressure in the shower is sinfully low, our bathroom sink was slow draining from the moment we got there. The duvet was thin and when we asked for more blankets they gave us a sheet. We also asked for an additional pillow since there were only three on the bed and the front desk said they didn’t have any. Zero extra pillows in the whole hotel? The continental breakfast would have been nice, but the food was cold despite it all sitting on heaters. It’s cheap if you’re trying to save a buck, but there are other cheap hotels in the same area that we’ve had better experiences at. I’d recommend going elsewhere.
- 5/5
Nice and clean experience will definitely be back thanks
- 5/5
Nice hotel rooms very nice . Prime location close to everything .
- 5/5
The breakfast was fine. Air conditioning was great. We had problems with our toilet, but other than that.It was a great stay
- 5/5
Enjoyed my stay!
- 4/5
Breakfast staff were so welcoming & helpful. Food selection was varied and tasty. Only complaint on 2nd floor was room above that for hours had a child running & jumping on floor which we heard. Otherwise room was quiet and comfy.
- 4/5
Fresh breakfast
- 5/5
Clean room, pool area was great, gym was good overall would stay again
- 5/5
Everything was good staff, food, and the stay.
- 5/5
Yes
- 4.5/5
Property nice location and very clean N/A
- 2.5/5
Location The breakfast and the pool heater broken.
- 5/5
Clean, staff was very helpful.
- 5/5
Clean room | Staff | Business-friendly
- 5/5
I has very happy with my stay
- 4/5
Clean room. Free breakfast and parking. Limited staff but friendly and helpful. Both nights heard people running around close to midnight. Hotel was fine, but probably wouldn’t stay here again with other nearby hotel options that might offer more amenities. But it was a good stay overall and good rates.
- 5/5
They had a a wide variety of breakfast options.
- 3.5/5
This particular visit was riddle with the cannabis group annual smoke out. Noone was immune to the strongest aroma of the season. Staff seemed to ignore it and that was that.
- 4/5
Clean and the staff was nice.
- 5/5
the bed was comfy, bath water was HOT loved it ..... OH MY GOODNESS when we went down for breakfast Mrs. Dee was so sweet and catered to everyone needs she should have a re staurant with those special eggs,WE LOVED EVERYTHING ABOUT THE BREAKFAST 💯👏👏.Mr. Leon maintance guy was a hoot loved his personality. THE GM Mrs.Melissa didn't miss a beat with interacting with the guess she made my Husband and I feel like shes known us for ever .The next time we're in Fairburn we will DIFFENTLY STAY HERE !!!! THE CUSTOMER SERVICE IS ONE BEST WE'VE HAD 💯👏👏👏
- 5/5
The hotel was beautiful and the rooms were very nice and clean. The staff was superb and provided excellent customer service from the moment we arrived. Everyone was friendly and helpful. The breakfast was phenomenal with plenty of good options. I would definitely stay here again and recommend it to others. N/A
- 5/5
My family and I, Always stay at this Hotel.. The service is great the staff is professional and friendly. We enjoyed all our stays with Best Western.
- 3/5
The wifi is inconsistent. The lost connections make it impossible to watch TV more than 15 or so min at a time then the TV would reset. This was not a TV issue - it was the connectivity. There have been hardware updates that make the rooms look nicer, but the building is old. The staff was helpful when I interacted with them, but there was no housekeeping the week and a half I was there. The guests were loud and smoked a lot. There is a lot of police activity in the area.
- 2/5
I did not get the room i booked. It was not clean at checkin. I found out after going to the room. Had to go back to desk and accept a different style room
- 5/5
No hot tub
- 5/5
Great place to stay!!!
- 5/5
Excellent
- 4/5
The room was nice. We had stayed here on several occasions in the past. It could use some updating though. The breakfast was ok. I wished that there had been more healthier options to choose from like plant based or turkey protein options. Also the other guest were quite noisy at times.
- 1/5
The room door was broken and idk what was in the maid room by the elevator but it smelled so bad
- 1/5
The room door was broken and idk what was in the maid room by the elevator but it smelled so bad
- 5/5
Wonderful hotel amazing staff thank you for having us
- 5/5
Wonderful hotel amazing staff thank you for having us
- 4.5/5
AC/Heat Unit didn’t work.
- 4/5
Clean room and staff
- 4/5
Clean room and staff
- 2/5
The indoor pool was ICE COLD. It was my daughter's bday gift. She loves swimming on her bday. Unfortunately she wasn't able to. Then breakfast shut down before 9 a.m.
- 2/5
The indoor pool was ICE COLD. It was my daughter's bday gift. She loves swimming on her bday. Unfortunately she wasn't able to. Then breakfast shut down before 9 a.m.
- 1/5
I paid for a King bed, with sofa bed. When I checked in they did not have the room I paid for. We did not stay. We went someplace else
- 1/5
I paid for a King bed, with sofa bed. When I checked in they did not have the room I paid for. We did not stay. We went someplace else
- 5/5
Yes the room was nice and clean
- 5/5
Yes the room was nice and clean
- 4/5
👍
- 4/5
👍
- 2/5
There was so much noise the entire night.
- 2/5
There was so much noise the entire night.
- 5/5
The staff is so nice, breakfast is good.
- 5/5
The staff is so nice, breakfast is good.
- 5/5
Amazing staff, nice breakfast and clean rooms. Everyone greets you with a smile and happy to help with anything you need.
- 5/5
Amazing staff, nice breakfast and clean rooms. Everyone greets you with a smile and happy to help with anything you need.
- 4/5
Breakfast was fresh, staff was great
- 4/5
Breakfast was fresh, staff was great
- 4/5
The staff was friendly, nice, helpful. The bathroom and room was clean. The breakfast meat was not cook throughly (half raw).
- 4/5
The staff was friendly, nice, helpful. The bathroom and room was clean. The breakfast meat was not cook throughly (half raw).
- 5/5
Great
- 5/5
Great
- 5/5
All the staff was so friendly! We arrived in Atlanta earlier than expected and they let us check into our room early which was AMAZING because we were both tired and had time to take a nap before the festivities started. Room was cleans and the beds were SOOOO comfortable! Definitely would stay here again!
- 5/5
All the staff was so friendly! We arrived in Atlanta earlier than expected and they let us check into our room early which was AMAZING because we were both tired and had time to take a nap before the festivities started. Room was cleans and the beds were SOOOO comfortable! Definitely would stay here again!
- 3/5
Everything was ok except getting an extra pillow or two and the tv kept shutting off every ten minutes, that was super annoying
- 3/5
Everything was ok except getting an extra pillow or two and the tv kept shutting off every ten minutes, that was super annoying
- 5/5
The staff was very nice! The breakfast was great and our room was spotless!
- 5/5
The staff was very nice! The breakfast was great and our room was spotless!
- 3/5
Okay but not great.
- 3/5
Okay but not great.
- 5/5
Everything was amazing ! From front desk to the breakfast service, it’s great to feel welcome. Ms Valerie went all above and beyond. Definitely want to keep staying here more often when I want to just get away from everything!
- 5/5
Everything was amazing ! From front desk to the breakfast service, it’s great to feel welcome. Ms Valerie went all above and beyond. Definitely want to keep staying here more often when I want to just get away from everything!
- 4/5
Staff was good, people smoking weed in rooms was not good.
- 4/5
Staff was good, people smoking weed in rooms was not good.
- 3/5
It was okay stay
- 3/5
It was okay stay
- 5/5
Safe
- 5/5
Safe
- 1/5
Need new GM
- 1/5
Need new GM
- 4/5
I would have rated this an excellent stay but we had some issues checking in. The staff resolved our problem and were patient and helpful.
- 4/5
I would have rated this an excellent stay but we had some issues checking in. The staff resolved our problem and were patient and helpful.
- 5/5
All good except!! 5 days later they tried to charge my credit card for $10.20, not sure why because I paid all monies up front. We didn't damage the room or anything like that. So not happy with that aspect at all. Will give them a call.
- 5/5
All good except!! 5 days later they tried to charge my credit card for $10.20, not sure why because I paid all monies up front. We didn't damage the room or anything like that. So not happy with that aspect at all. Will give them a call.
- 5/5
All employees we had contact with were professional, courtesy , and just all our friendly
- 5/5
All employees we had contact with were professional, courtesy , and just all our friendly
- 5/5
Totally over met my expectations. Very nice staff.very clean nice big rooms.
- 5/5
Totally over met my expectations. Very nice staff.very clean nice big rooms.
- 4/5
The staff was professional. There is easy access to the expressway.
- 4/5
The staff was professional. There is easy access to the expressway.
- 3/5
Internet issues / TV connection interrupted numerous times over one WNBA game!
- 3/5
Internet issues / TV connection interrupted numerous times over one WNBA game!
- 5/5
Friendly staff, extremely clean and very professional.
- 5/5
Friendly staff, extremely clean and very professional.
- 5/5
Newly renovated. Fresh and clean rooms
- 5/5
Newly renovated. Fresh and clean rooms
- 5/5
Exceptional service‼️
- 5/5
Exceptional service‼️
- 4/5
Great stay. We extended our stay and im glad we did staff was great and the location made it easy to find dinning and essentials.
- 4/5
Great stay. We extended our stay and im glad we did staff was great and the location made it easy to find dinning and essentials.
- 5/5
very nice, clean, great breakfast, great service
- 5/5
very nice, clean, great breakfast, great service
- 5/5
Freshly renovated. The place was fresh and clean.
- 5/5
Freshly renovated. The place was fresh and clean.
- 1/5
I got there late. They gave away my room so I had to sleep in my car outside the hotel! They wouldn’t let me check in early so I went to my convention and by the time I got back, they had given my room away!!! I still haven’t had my money refunded on my credit card either so basically they just got my money and I didn’t even get to step 1 foot into my room
- 1/5
I got there late. They gave away my room so I had to sleep in my car outside the hotel! They wouldn’t let me check in early so I went to my convention and by the time I got back, they had given my room away!!! I still haven’t had my money refunded on my credit card either so basically they just got my money and I didn’t even get to step 1 foot into my room
- 5/5
I enjoyed the quietness and the clean rooms.
- 5/5
I enjoyed the quietness and the clean rooms.
- 4/5
Good overall. However, toilet condition needs to be addressed. Had to always flush at least 2x everytime.
- 4/5
Good overall. However, toilet condition needs to be addressed. Had to always flush at least 2x everytime.
- 5/5
The property was clean and staff was very helpful. I didn't like the commute it was too far from shopping areas
- 5/5
The property was clean and staff was very helpful. I didn't like the commute it was too far from shopping areas
- 4/5
Good last minute stay!
- 4/5
Good last minute stay!
- 5/5
Property was quiet and well maintained.
- 5/5
Property was quiet and well maintained.
- 1/5
This property had a distinct and persistent smell of marijuana especially in the elevator. The hotel ran out of clean towels when they were fully booked. Overall a disappointing experience
- 1/5
This property had a distinct and persistent smell of marijuana especially in the elevator. The hotel ran out of clean towels when they were fully booked. Overall a disappointing experience
- 5/5
Only complaint was the weird coffee machine at breakfast, not normal fresh brewed.
- 5/5
Only complaint was the weird coffee machine at breakfast, not normal fresh brewed.
- 3/5
Televisions should not be on a timer, it goes off while your watching a show
- 3/5
Televisions should not be on a timer, it goes off while your watching a show
- 3/5
Television didn’t work. Room 407
- 3/5
Television didn’t work. Room 407
- 5/5
N/a
- 5/5
N/a
- 5/5
We will definitely be returning !
- 5/5
We will definitely be returning !
- 3/5
We checked into our room and found household extension cords sticking out of a wall from an outlet we couldn't access so we have our phones and electrical devices just plugged into these cords on the floor at our feet! No other sockets next to or near the bed. We took the unplugged alarm clock off the table and moved it across the room to a rare wall socket. Craziest thing I've ever seen.
- 3/5
We checked into our room and found household extension cords sticking out of a wall from an outlet we couldn't access so we have our phones and electrical devices just plugged into these cords on the floor at our feet! No other sockets next to or near the bed. We took the unplugged alarm clock off the table and moved it across the room to a rare wall socket. Craziest thing I've ever seen.
- 4/5
The hotel met our expectations. The morning staff ..front desk and kitchen were excellent and accommodating to our needs.
- 4/5
The hotel met our expectations. The morning staff ..front desk and kitchen were excellent and accommodating to our needs.
- 5/5
The service I received from the front desk was second to none! The ladies were very friendly and would ask if I needed anything for my stay!
- 5/5
The service I received from the front desk was second to none! The ladies were very friendly and would ask if I needed anything for my stay!
- 5/5
Property is clean, and in a great area..
- 5/5
Property is clean, and in a great area..
- 1/5
Had prepaid reservation from Orbitz from 10 days before travel date. Upon arriving at 9pm, the rather rude front desk lady said they were overbooked amd had to bump my reservation since it was made by third party. I opened my Orbitz app, and my reservation still showed current. No advance communications about the last minute cancel of my reservation just because they wished to! I spent an hour on the phone with an Orbitz rep to get rebooked to another nearby hotel.
- 1/5
Had prepaid reservation from Orbitz from 10 days before travel date. Upon arriving at 9pm, the rather rude front desk lady said they were overbooked amd had to bump my reservation since it was made by third party. I opened my Orbitz app, and my reservation still showed current. No advance communications about the last minute cancel of my reservation just because they wished to! I spent an hour on the phone with an Orbitz rep to get rebooked to another nearby hotel.
- 5/5
Dee was great. She made up for another hotel agent mistake!!
- 5/5
Dee was great. She made up for another hotel agent mistake!!
- 4/5
Stay was great. I would just recommend something to manage the gnats in the room. It was a lot of them. And it would be nice if they had a service elevator. During the mornings the wait time for the elevator is longer than unusual bc you share it with the service team. Listen the breakfast was phenomenal and staff was amazing. We were in town for my son basketball tournament and the convenience of having breakfast every morning was the best!
- 4/5
Stay was great. I would just recommend something to manage the gnats in the room. It was a lot of them. And it would be nice if they had a service elevator. During the mornings the wait time for the elevator is longer than unusual bc you share it with the service team. Listen the breakfast was phenomenal and staff was amazing. We were in town for my son basketball tournament and the convenience of having breakfast every morning was the best!
- 5/5
They are friendly, it’s clean and they are prompt
- 5/5
They are friendly, it’s clean and they are prompt
- 3/5
Ubers took forever - staff was rude
- 3/5
Ubers took forever - staff was rude
- 5/5
The hotel is immaculate..
- 5/5
The hotel is immaculate..
- 5/5
- 5/5
- 5/5
Ok
- 5/5
Ok
- 5/5
Ok
- 5/5
Ok
- 4/5
It was good
- 4/5
It was good
- 5/5
Nice & clean and quiet
- 5/5
Nice & clean and quiet
- 4/5
It was a good clean room.The bathroom was amazing. The bed was extremely comfortable. Carpet through out the room even in the stairwell. Was not bothered at all when it was time to check out. Ended up walking out 30 minutes past check out time but not once did they say a word to us. Only downside was the pool closed at 9 pm and was not able to get in and enjoy it at all. This room was probably the cheapest yet best room we have stayed at.
- 4/5
It was a good clean room.The bathroom was amazing. The bed was extremely comfortable. Carpet through out the room even in the stairwell. Was not bothered at all when it was time to check out. Ended up walking out 30 minutes past check out time but not once did they say a word to us. Only downside was the pool closed at 9 pm and was not able to get in and enjoy it at all. This room was probably the cheapest yet best room we have stayed at.
- 4/5
I just had an overnight stay. Didn't really get to experience much but it was a good stay. Clean, polite staff, nice property. Nothing really bad to say
- 4/5
I just had an overnight stay. Didn't really get to experience much but it was a good stay. Clean, polite staff, nice property. Nothing really bad to say
- 5/5
Great free breakfast, comfortable bed, and the bathroom was so nice I want to remodel my house's bathroom to match.
- 5/5
Great free breakfast, comfortable bed, and the bathroom was so nice I want to remodel my house's bathroom to match.
- 5/5
Excellent all around
- 4/5
I loved the property, bed is so comfortable, only issue I had was the Thunder knocking the picture of the wall and it broke, scared me
- 5/5
Everything was excellent, except housekeeping almost coming in while i was sleeping. There should be a better system in place for housekeeping to know if there are guests still occupying the room.
- 1/5
The clerks were amazing but the manager was terrible. My husband and I had to check out at 3 am because we found a bedbug in our bed. Due to no other rooms being available we had to check out and find another hotel. The manager promised a FULL refund because of the inconvenience and circumstances but when starting the refund process he went back on his word and only gave us a 1 night waiver despite not having stayed at the hotel a full night. Will never book this location again.
- 5/5
Nice, clean and affordable, beds were comfortable.
- 5/5
Location
- 5/5
Staff is amazing and our room is perfect. Great air conditioning!
- 5/5
Very comfortable bed, good hot water pressure, delicious breakfast. Quiet room, great night's sleep!
- 5/5
Running water below bathroom sink -continuous!
- 5/5
I will definitely be back. Staff , fitness room, breakfast, everything was perfect
- 3/5
There was black hair in the shower and sink. However the staff at the front desk was very professional and polite!
- 5/5
Pleasant!
- 4/5
Good value for the dollars spent.
- 5/5
Friendly staff, clean , food is walking distance. Convenient location.Will return
- 5/5
Great hotel, excellent customer service,great stay! Overall great experience. Will stay again whenever I’m in the area.
- 5/5
10/10 will stay again
- 5/5
It was a great experience. Will definitely be coming back
- 5/5
This is a very nice property. The first thing I noticed was that it smelled so nice throughout the whole hotel. The staff was very nice and the lady at the front desk was so nice and she checked me in a quickly as possible when she saw how tired i was after a 25 hour drive. The room was so comfortable with a nice King sized bed. I love it here.
- 5/5
Nice place for weekend getaway
- 5/5
We were very pleased with our stay here!
- 5/5
It was good. Thanks
- 5/5
Kind service desk. Loved the electric car charger! We will be back!
- 5/5
Stuck with a cancelled flight that were a light in the storm! Close to airport
- 5/5
Staff is very friendly and the property is in excellent standing. I'm only here for one night but highly recommend.
- 5/5
Must stay at the hotel was excellent no complaints I will be coming back there again
- 5/5
Very clean, nice staff, nice and warm pool, easy to use laundry room, good breakfast, and easy parking. Good value and experience.
- 5/5
Y
- 5/5
Staff were very helpful the property was well maintained even under renovations.
- 5/5
Nice staff , clean rooms!
- 5/5
Everything
- 5/5
Room was nice and clean. The staff were all wonderful too.
- 5/5
The staff was amazing. Place was clean. Pool was warm and clean. The breakfast attendant was amazing. I believe she was Jamaican. Breakfast was amazing. Hash browns were only decent though. Really a nice place to stay. Smelled good. The albanian/german lady at the front desk is excellent and friendly. Really nice stay!
- 3/5
Customer service was great
- 5/5
I had a pleasant stay, my partner and I did a two night stay. We were able to relax and we slept well 😌. 10/10 highly recommend
- 5/5
Amazing front desk clerk so nice welcomed us with a beautiful smile wow very surprised and enjoyed the dtat
- 3/5
Helpful and affordable for the length of stay we needed to be near the airport. They are in the middle of updating so hopefully by next year all of the rooms will be addressed.
- 1/5
Over booked. Tub drain didn’t drain
- 5/5
This was one of the best hotel stays I've had in a very long time.
- 4/5
This Christmas awesome I would totally recommend it to anyone the front desk stab was extremely helpful to help me a lot of the way of trying to rebook my room. Miss Townsend (Front Desk Agent) was truly I haven't sent Angel from above.
- 5/5
Staff every friendly breakfast is good easy parking room seem clean and property . Poolwas nice. Gym equipment not pool was nice
- 5/5
Shannon at the front desk was super friendly, informative and helpful.
- 5/5
The Young lady that check me in that evening was professional nice and made my stay at the best western plus very comfortable. You are appreciated!
- 5/5
Everything was clean, quite and nice.
- 5/5
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- 3/5
Nice clean hotel lobby with friendly staff. Check in was easy. I was on the second floor and when I stepped off the elevator the smell of marijuana was overwhelming. It was so strong, it may my eyes water. I have found this is the case in most hotels in the South Atlanta area. Luckily, I had a clean room and could not smell it inside my room. There were also people speeding through the parking lot as a “cut through” from the hotel behind the BW Plus with an adjoining parking lot. Probably won’t stay there again but it was fine for one night as I was traveling through for business.
- 5/5
Elevators smelled like marijuana. The smell was also in my kids connecting room when I woke them up. Pool was awesome.
- 4/5
Fairly clean and neat, convenient to get to with plenty of fast casual dining options.
- 5/5
Staff was exceptional.
- 1/5
It was in a high crime area. The property was old and worn out. The staff was terrible. I will never visit a Best Western again. Terrible, Terrible.
- 5/5
The staff was incredibly welcoming upon arrival even though it was late. They continued to be welcoming and kind the rest of our stay. Our room was clean and we had everything we needed at all times during our stay. Many little places to eat, get gas, etc. around the property and we didn’t have to deal with traffic. Would definitely recommend this property for anyone looking for a place to stay in/around Atlanta!
- 5/5
The staff is very friendly. The beds are comfortable, and the rooms are spacious and clean.
- 4/5
There are a huge number of restaurants of many different kinds within easy driving distance (a mile or two).
- 5/5
My husband and I stayed here for the Renaissance festival weekend. Wonderful breakfast, wonderful staff on site, very accommodating on so many things. We’d stay there again!
- 4/5
My only complaint is the Continental breakfast did many selections. The waffle machine was great as always, but the butter was frozen.
- 5/5
Just what we needed
- 5/5
Great stay! Location was perfect.
- 4/5
Everything was going great until my last morning. The house keeper attempted to enter my room at 8 am without knocking or announcing herself...despite the do not disturb sign on the door! Thank goodness for the latch securing door.
- 5/5
Just a well ran company the Staff is tops I would come back there for sure.
- 1/5
Condoms and other garbage in room. No towels. Poor service
- 5/5
Cool
- 5/5
The front desk clerk was very nice and my room was very clean.
- 5/5
Liked the area- easy to get in and out, lots of food places to choose, staff pleasant and friendly. Bkf was great, lots of coffee choices but if u r a tea drinker, no choice 😜.