Elko Motel

We arrived on June 22, 2019 around 3:30pm, only to find no one in the office to help us. We rang the bell on the counter several times, still no one. Finally after a period of time, a man came to the office, I can only assume it was the manager or owner. I gave him a copy of our reservation confirmation. He looked and could not find a reservation under my name. Nor did he have any rooms available or that were clean. He then got on the phone to call the previous owner to see if he knew anything, and he did not. Then he told us a long story about how the maid had not come in to clean rooms that day, they had to evict some people that had been in a room for over a month without allowing any room cleaning services or repairs for a month, and if we could wait well over an hour, he could find a maid to come in and clean that room for us. This was absolutely unacceptable. After driving for 8 hours that day, we did not feel as though I wanted to wait for potentially over an hour for a room that may or may not be acceptable, so I had to drive around town to find another motel and got a room that was acceptable at a higher cost.

We arrived on June 22, 2019 around 3:30pm, only to find no one in the office to help us. We rang the bell on the counter several times, still no one. Finally after a period of time, a man came to the office, I can only assume it was the manager or owner. I gave him a copy of our reservation confirmation. He looked and could not find a reservation under my name. Nor did he have any rooms available or that were clean. He then got on the phone to call the previous owner to see if he knew anything, and he did not. Then he told us a long story about how the maid had not come in to clean rooms that day, they had to evict some people that had been in a room for over a month without allowing any room cleaning services or repairs for a month, and if we could wait well over an hour, he could find a maid to come in and clean that room for us. This was absolutely unacceptable. After driving for 8 hours that day, we did not feel as though I wanted to wait for potentially over an hour for a room that may or may not be acceptable, so I had to drive around town to find another motel and got a room that was acceptable at a higher cost.

Terrable hospitality. Filthy rooms. Doors not secure!

Terrable hospitality. Filthy rooms. Doors not secure!

Four days spent, two days without hot water for a shower. Four days with a plugged sink that would not drain. You figure!

Four days spent, two days without hot water for a shower. Four days with a plugged sink that would not drain. You figure!

This was my first time using hotels.com for family. I reserved my parents a room for the weekend. They said there was stuff on the walls in the bathroom. They said there was a stain on the bed that looked like a puddle of blood. My mom was in tears and begged for her money back. They did issue her a refund, but charged her $10 for using the restroom. I wish she had a phone that could take pictures with but it’s a flip phone.

This was my first time using hotels.com for family. I reserved my parents a room for the weekend. They said there was stuff on the walls in the bathroom. They said there was a stain on the bed that looked like a puddle of blood. My mom was in tears and begged for her money back. They did issue her a refund, but charged her $10 for using the restroom. I wish she had a phone that could take pictures with but it’s a flip phone.

You get what you vote for.

You get what you vote for.

Liked the cheap rates, tv, plenty of room, nice bathroom. Didn't like the semi engine noise running all night.

Liked the cheap rates, tv, plenty of room, nice bathroom. Didn't like the semi engine noise running all night.

There was a car sitting in front of one room with its hood open all night. Many of the doors had triple locks on them. There was also garages that were built into the building with padlocks on the doors. Although the room is large, the cleanliness was disappointing. There was long black hair left in a ball in the corner of the shower. There was a spider web in the corner of the bathroom doorway. There was also dust on the headboard.

There was a car sitting in front of one room with its hood open all night. Many of the doors had triple locks on them. There was also garages that were built into the building with padlocks on the doors. Although the room is large, the cleanliness was disappointing. There was long black hair left in a ball in the corner of the shower. There was a spider web in the corner of the bathroom doorway. There was also dust on the headboard.

This little motel was perfect. Clean and comfortable, it might be old but I like it clean. If you are looking for simply a place to rest up for 8 hours or so this will do fine.

This little motel was perfect. Clean and comfortable, it might be old but I like it clean. If you are looking for simply a place to rest up for 8 hours or so this will do fine.

Minimal breakfast with no seating area. Manager was super nice and friendly. Electrical outlets are sparse. Ok for the price for a place to stay over while traveling.

Minimal breakfast with no seating area. Manager was super nice and friendly. Electrical outlets are sparse. Ok for the price for a place to stay over while traveling.

Reasonable price, clean rooms, not much of a free breakfast, outside needs tender loving care

Reasonable price, clean rooms, not much of a free breakfast, outside needs tender loving care

This was just for one night and it was so bad after trying bthe 2 nd room we left the hotel and went elsewhere. It was that nasty.

This was just for one night and it was so bad after trying bthe 2 nd room we left the hotel and went elsewhere. It was that nasty.

This was a very old hotel the sheets were very old and not to soft on the bed just very run down

This was a very old hotel the sheets were very old and not to soft on the bed just very run down

Price and location are good. The is only one single lock on the door which feels very flimsy, no chain or another lock. Makes one feel insecure. The smell in the room was also unpleasant. Staff was friendly.

Price and location are good. The is only one single lock on the door which feels very flimsy, no chain or another lock. Makes one feel insecure. The smell in the room was also unpleasant. Staff was friendly.

I loved my room in the back, with my car parked right by room. Room was quaint and comfy. I loved sitting in the room’s old arm chair to watch tv. Had excellent Chinese food 500 feet away.

I loved my room in the back, with my car parked right by room. Room was quaint and comfy. I loved sitting in the room’s old arm chair to watch tv. Had excellent Chinese food 500 feet away.

This place is an absolute Dive...broken Windows, most rooms not actively remarkably. Appearance is very unsettling. I cancelled prior to deadline an hotels.com / expedia.com did not refund according to the contract they said that only applies to fees from them. Beware

This place is an absolute Dive...broken Windows, most rooms not actively remarkably. Appearance is very unsettling. I cancelled prior to deadline an hotels.com / expedia.com did not refund according to the contract they said that only applies to fees from them. Beware

Great value for the price. The lady handling the check-in and out was very nice. Although the motel wasn't much to look at from the outside, my room was large and quite comfortable. I'd cheerfully stay again if I'm in the area.

Great value for the price. The lady handling the check-in and out was very nice. Although the motel wasn't much to look at from the outside, my room was large and quite comfortable. I'd cheerfully stay again if I'm in the area.

Motel. I prefer to spend more and have some security so I can get a good night sleep and not worry if the door will come crashing in.

Motel. I prefer to spend more and have some security so I can get a good night sleep and not worry if the door will come crashing in.

Great place, clean and comfortable, plenty of room, close to restaurants.

Great place, clean and comfortable, plenty of room, close to restaurants.

The place is old and pretty run down. The owners are new, sweet people and have a long list of things they want to improve. But the beds are comfortable, the room was warm in January, and we slept well. We were busy all day so only needed a bed and shower. Though there is nothing fancy about this place, it served it’s purpose. I can’t wait to see what this young couple does with it.

The place is old and pretty run down. The owners are new, sweet people and have a long list of things they want to improve. But the beds are comfortable, the room was warm in January, and we slept well. We were busy all day so only needed a bed and shower. Though there is nothing fancy about this place, it served it’s purpose. I can’t wait to see what this young couple does with it.

We were at the end of a 3 week road trip, so have stayed in a lot of different motels recently. This one was one of the best for value for the cost. We don't look for anything fancy, but expect a clean, quiet room and this one was perfect. It is an older hotel, but is well maintained and was very clean. Owner was very friendly during check-in and even upgraded our room to a King for free! The room was very large and the bed was very comfortable. I love the striped sheets! Every other hotel has heavily bleached white sheets and it was so nice to sleep on soft sheets. The room had a fridge and microwave that were placed near the sink and dresser, so we were able to use it like a mini kitchen to prepare our meals. It had plenty of outlets to recharge all our electronics. We travel with expensive equipment in our vehicle, so we really appreciated the layout were we could park our truck right outside our door. The parking lot was a little tight since all the vehicles are large trucks, so I would not recommend coming in with a trailer.

We were at the end of a 3 week road trip, so have stayed in a lot of different motels recently. This one was one of the best for value for the cost. We don't look for anything fancy, but expect a clean, quiet room and this one was perfect. It is an older hotel, but is well maintained and was very clean. Owner was very friendly during check-in and even upgraded our room to a King for free! The room was very large and the bed was very comfortable. I love the striped sheets! Every other hotel has heavily bleached white sheets and it was so nice to sleep on soft sheets. The room had a fridge and microwave that were placed near the sink and dresser, so we were able to use it like a mini kitchen to prepare our meals. It had plenty of outlets to recharge all our electronics. We travel with expensive equipment in our vehicle, so we really appreciated the layout were we could park our truck right outside our door. The parking lot was a little tight since all the vehicles are large trucks, so I would not recommend coming in with a trailer.

Room had crumbs all over No clothes rack or closet No ice Friendly front desk lots of dogs barking at night Big rooms WiFi works

Room had crumbs all over No clothes rack or closet No ice Friendly front desk lots of dogs barking at night Big rooms WiFi works

Good location an nice museum

Good location an nice museum

Don't like supporting big chain resorts/hotels. I do try to shop independent places. Elko Motel was a great place to stay. Very friendly staff quick check in, large room, not fancy, was clean and comfortable. Easy checkout.

Don't like supporting big chain resorts/hotels. I do try to shop independent places. Elko Motel was a great place to stay. Very friendly staff quick check in, large room, not fancy, was clean and comfortable. Easy checkout.

Overall this motel met my expectations. Though an older property, it was well maintained and everything seemed in proper working condition. We were in the back and the room was comfortable and quiet. Manager was friendly and the check in/check out was very efficient. Breakfast was minimal and the carpet in #23 was a little scary (though on closer inspection it appeared clean, just stained). Room was well worth the price we paid for an overnight stay passing through town.

Overall this motel met my expectations. Though an older property, it was well maintained and everything seemed in proper working condition. We were in the back and the room was comfortable and quiet. Manager was friendly and the check in/check out was very efficient. Breakfast was minimal and the carpet in #23 was a little scary (though on closer inspection it appeared clean, just stained). Room was well worth the price we paid for an overnight stay passing through town.

The management was awesome and kept in contact with us. We came in after 11:00pm

The management was awesome and kept in contact with us. We came in after 11:00pm

Doesn't look like much, but the room was clean, the staff was friendly. It was a pleasant surprise. The rates were reasonable. We enjoyed our stay.

Doesn't look like much, but the room was clean, the staff was friendly. It was a pleasant surprise. The rates were reasonable. We enjoyed our stay.

The motel is older style on the outside but comfortable on the inside,office staff are very helpful and friendly, good value for money

The motel is older style on the outside but comfortable on the inside,office staff are very helpful and friendly, good value for money

It was okay

It was okay

It was geographically located where i had business, quiet, cable nd bed comfy, had frg and microwave. Price great.

It was geographically located where i had business, quiet, cable nd bed comfy, had frg and microwave. Price great.

An older place that's solidly built but could use some updating. For the price it's adequate for a night. Was nice to park in front of your door and was quite. Room had a micro and fridge and was clean. Pretty much what I was expecting booking here.

An older place that's solidly built but could use some updating. For the price it's adequate for a night. Was nice to park in front of your door and was quite. Room had a micro and fridge and was clean. Pretty much what I was expecting booking here.

Breakfast was a joke. There was cereal in a plastic container near the front desk.

Breakfast was a joke. There was cereal in a plastic container near the front desk.

It's in the center of town. It was clean but hasn't been updated since the 80's.

It's in the center of town. It was clean but hasn't been updated since the 80's.

Nice local hotel with clean room. The bed was not very comfortable but the price was right.

Nice local hotel with clean room. The bed was not very comfortable but the price was right.

Great value. Friendly staff. There was only a loose door knob lock. I would have felt better with a secondary lock/latch but we slept well enough.

Great value. Friendly staff. There was only a loose door knob lock. I would have felt better with a secondary lock/latch but we slept well enough.

This is a well worn old-style downtown motel. The room was comfortable, clean and big. Internet was fast. Friendly on-site owner and family (I think). It looks like the staff is working hard to update and maintain the place. What was espceially nice is that the motel is on a main downtown street yet quiet. It was easy to walk to restaurants and parks which I did after being cooped up all day while driving. Just behind the motel are multiple city maintained parks. Breakfast is virtually non-existant even though it is advertised as being provided. No in-room coffee maker.

This is a well worn old-style downtown motel. The room was comfortable, clean and big. Internet was fast. Friendly on-site owner and family (I think). It looks like the staff is working hard to update and maintain the place. What was espceially nice is that the motel is on a main downtown street yet quiet. It was easy to walk to restaurants and parks which I did after being cooped up all day while driving. Just behind the motel are multiple city maintained parks. Breakfast is virtually non-existant even though it is advertised as being provided. No in-room coffee maker.

Defiantly not the best or safest feeling place I have ever slept in but I would stay there again if I needed a room for a night. If "just a clean room for the night" is what you are after then this place is just fine.

Defiantly not the best or safest feeling place I have ever slept in but I would stay there again if I needed a room for a night. If "just a clean room for the night" is what you are after then this place is just fine.

Motel is old and small. Small parking lot, no room for RV's or trailers. Since we had already booked, the owner accommodated us by giving us three parking spaces for our car and trailer. Our room had been recently updated and the bed was comfortable, room was clean. They are working on updating rooms, so construction on a downtown property. Not much of a breakfast, just a few mini muffins and some cold cereal. No coffee maker in the room

Motel is old and small. Small parking lot, no room for RV's or trailers. Since we had already booked, the owner accommodated us by giving us three parking spaces for our car and trailer. Our room had been recently updated and the bed was comfortable, room was clean. They are working on updating rooms, so construction on a downtown property. Not much of a breakfast, just a few mini muffins and some cold cereal. No coffee maker in the room

Good place for a night stay and low budget. Won't recommend for longer ones.

Good place for a night stay and low budget. Won't recommend for longer ones.

The only reason Elko Motel didn't get 5 out of 5 is simply the age of the Motel. They were currently in the process of remodeling rooms during our stay. I look forward to seeing how they will make the rooms even larger than they already are.

The only reason Elko Motel didn't get 5 out of 5 is simply the age of the Motel. They were currently in the process of remodeling rooms during our stay. I look forward to seeing how they will make the rooms even larger than they already are.

There was construction updates ongoing. It will be great when it is done and was not detrimental to our stay. Will stay here again if we are in the Elko area.

There was construction updates ongoing. It will be great when it is done and was not detrimental to our stay. Will stay here again if we are in the Elko area.

It was a decent motel for the price, dated but clean and comfy. Staff was very nice.

It was a decent motel for the price, dated but clean and comfy. Staff was very nice.

Check-in was prompt and friendly. Found the mattress to be too soft, and the curtains insufficient for blocking the morning light. My suggestions for the property would like thicker or black-out curtains, and new firmer mattresses.

Check-in was prompt and friendly. Found the mattress to be too soft, and the curtains insufficient for blocking the morning light. My suggestions for the property would like thicker or black-out curtains, and new firmer mattresses.

Great, froendly, helpful owner!

Great, froendly, helpful owner!

The staff were super friendly. I was a little concerned when e pulled up, the outside is a little rough. But it was very clean. Good value for what I paid.

The staff were super friendly. I was a little concerned when e pulled up, the outside is a little rough. But it was very clean. Good value for what I paid.

bed not comfortable & there were some rags for hand towels.

bed not comfortable & there were some rags for hand towels.

Nice older motel. Clean with Fridge and microwave that were nice features along with newer television. Staff was friendly and helpful. If I were to go back to Elko, I'd consider staying there again.

Nice older motel. Clean with Fridge and microwave that were nice features along with newer television. Staff was friendly and helpful. If I were to go back to Elko, I'd consider staying there again.

The staff was very friendly. Great for the price

The staff was very friendly. Great for the price

Basic clean room. Comfy bed. Hosts wonderful.

Basic clean room. Comfy bed. Hosts wonderful.

WAS GREAT

WAS GREAT