Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

Clean room, however the furniture was old and worn.

Perfect place to stop in Sacramento when traveling.

Good hotel

Convenient to freeway and free breakfast Sometimes rooms are noisy due to highway nearby.

Bland and boring breakfast. All I could watch was news on the TV. 11 channels out. Went to checkout and the person behind the desk was more interested in continuing his coversation on his phone than checking me out of the room.

Superb

I didn’t like the double key room booking though. Our first night there around 10-11pm while we were sleeping someone scan their key room card and tried to enter. But, good thing we had the lock on the door and my dog woke us up before they tried to enter. We understand it was an accident because the woman apologized. But there was no communication from the staff to us or anything. We always stay there when we visit. Hopefully they fix this issue in the future because it can be dangerous entering someone else room.

👍

Room 107 had the outdoor lights shining in the room all night.

Good

Would stay again,…clean and the Staff were so nice!

It was an OK property - felt safe and was convenient for the trip we were on.

Exceptional

The hotel is mostly clean and nice.

Shower didn’t get hot

We arrived at the hotel and we were told they did not have a reservation for Patti Wallis - they told us that Expedia does this a lot and they over book hotels. They said they had no room available for the few days that we needed and there was nothing they could do for us. They also stated that this is an ongoing issue with Expedia. Due to the hassle and trying to find another hotel miles away, we will no longer use Expedia to book anything. This room was booked for my 80 year old mother and to be told she didn't have a room and she was coming from out of town and all we were offered was a bottle of water for the inconvenience. Very disappointed with this whole experience.

TV channel wasn’t available for some reason. No cable.

Good safe location along I-5. Kylie was welcoming and took great care of our stay!

Get a crevice cleaner! Every crevice where the carpet meets the wall was white with dust and grime. I don't think it was ever cleaned. No hot water! Called the front, and the answer is wait till tomorrow 8 am when the maintenance guy shows up. We are leaving at 8!. NO SHOWER! Furniture was worn down, and old, the walls were torn. The whole building needs to be renovated. Oh, the breakfast was fine.

It was. Very clean breakfast was great and. Ery cheap

It was. Very clean breakfast was great and. Ery cheap

The room is dated, worn out and tired like Grandma home in need of urgent redecoration and uplifting. Breakfast area is not spared of the same condition and breakfast itself is definitely wanting and worst in my opinion and experience. The actual breakfast food is poor, limited with very variety options available. Cutleries are plastics, Plates and Bowl are paper plates and bowl. Plastic cups and paper cups. This find hard to understand and take on. The whole thing is extraordinary poor and value when compared charges for the rooms8

Exceptional

Reasonable priced compared to downtown Sacramento hotels. And only 15 minutes away

Clean and comfortable. Staff was very friendly.

Clean and comfortable. Staff was very friendly.

The scramble eggs were cold and tasteless. The sausages were overcooked . There were some boiled eggs but they taste funny. They put them in a container with ice, so they were cold. Didn’t like breakfast at all

Poor

Passable

The hotel was close to our main event location and easy access to I-5. Breakfast was good, too. The staff customer service could have been better, but they treat people differently based on the color of their skin. I say this because when I checked in, there was another couple who ahead of me and the service this couple received was much better than what I received. This same staff offered the couple complimentary water

The room was clean When taking a shower, the bathtub faucet was leaking water, so the tub was filling up at the same time

When taking a shower, the bathtub faucet was leaking water, so the tub was filling up at the same time

I was having trouble with the tv. I called the front desk and she couldn’t answer my simple question. When I was getting ready to leave the elevator didn’t work. I had to go down the stairs, 3 levels!

I liked the staff and the location and the free breakfast and the comfortable beds I did not like the 150 dollar deposit

I liked the staff and the location and the free breakfast and the comfortable beds I did not like the 150 dollar deposit

1st room we got was still dirty. Trash, food and the bed was not made. Second room had dirty sheets, upon request for new sheets the woman seemed annoyed, she didn’t offer to change them she told us to change them and put the dirty ones on the floor. We didn’t even stay the night, left that same night and looked for accommodations elsewhere. Working on getting a refund for the room and horrible service but I seem to be getting the run around on that as well. Do not stay here.

Very kind staff!! But there was a roach in the room…

Pool/hottub dirty, room wasn’t clean and minimum outlets for work devices.

Very good

Very good

We needed a roll in shower. Room was well set up and maintained. Nice hotel

Good

Breakaways good choices. We’ve stayed here a few time because of convenience.

The sfa

The room was very clean and free shoes for breakfast was super good highly recommended hot tub with fabulous the stuff was really friendly the one that I checked in was could have been a little nicer but other than everybody was great

Exceptional

excellent

Very good

Superb

Very good

Breakfast was ok, we thought room would be cleaned but no because when we checked in they did not ask so therefore no cleaning, hallway had stuff sitting in aisle, not picked up, coffe was not refilled. We did need t bother with hot tub as we were very disappointed with the services. We have stayed at this location many times but the service is getting worse with every visit, considering another location going forward.

N/A

Bed.... very Un comfortable... Rolled to center...bed needs flipped

Very quiet Bed.... very Un comfortable... Rolled to center...bed needs flipped

Clean room, comfortable bed , Ibreakfast

Clean room, comfortable bed , Ibreakfast

Good

The water never really got super hot and in my opinion, the water pressure was lacking in the shower. I did appreciate the breakfast buffet a lot! It had plenty of warm food options and I felt like it’s one of the better breakfast offerings we’ve had at hotels in a long time. The woman running the breakfast buffet was very kind especially for waking up as early as she did to have everything ready by 6 AM! Breakfast begins at 6 AM and ends at 10 AM

The hot tub was just what I needed. The property was well kept and the jets worked on the hot tub. Towels were stocked and the front desk was very welcoming and helpful.

Property is dated but acceptable for a nights sleep.

Clean and friendly

The PURE rooms was an amazing option. Hair all over floors in bathroom, shower faucets not working properly. No vents in bathroom. Bedding is poor, not comfortable.

The PURE rooms was an amazing option. Hair all over floors in bathroom, shower faucets not working properly. No vents in bathroom. Bedding is poor, not comfortable.

Yes

Clean and comfortable.

Clean and comfortable.

Staff was friendly and accommodating. Room was clean and comfortable. Light above our bathroom sink was out . We did call the front desk , but no one came to fix it .

Carpet in room very old and dirty. Stains on carpet. Windows dirty. Needs upgrading terribly

NA

The breakfast itself was lacking: the eggs were running, not much of yogurt selection, there was only whole milk (a low fat choice would be nice). It was average compared to other hotel typical breakfast. Overall the accommodations were very good with a big comfortable bed and a very spacious room !

Yes !

Very clean, comfortable, friendly staff, great variety for breakfast, great location!

Satisfied! I recommend this property to other travelers.

Facility and romm are a bit worn - AC old and noisy

Great service and easy access.

It had a green grassy area for dogs. N/A

Was ok but a little cold. Lots of choices. good food warmer food

Good breakfast

Breakfast was well prepared and flavorful. There was a nice variety of hot and cold food options. The are was very clean and monitored to ensure the choices were well stocked. I was very satisfied with the breakfast the property provided. The placement of some of the tables wasn’t the best, with patrons backs facing the hallway where other guests were coming and going. Beyond that, I didn’t see any potential issues.

I felt safe, breakfast was great!

Nice room on the 4th floor, elevators working. The room was comfortable and very clean. Staff was friendly and helpful. Nice variety of breakfast items.

The hotel is old, has old windows that do not provide noise reduction and the hotel is right off the freeway so the rooms are noisy. When we first checked in, I went to lay in bed and there was blood on the mattress cover. Everything was dirty

Our shower had sand and dirt in it. When I let the front desk know they didnt seem to care.

Breakfast was delicious. Parking was safe. Clean room

Best breakfast, best staff, best facilities

Always, a great fresh breakfast, as part of the deal. Security is always a precaution when traveling and this location seems far enough away from the riff raff of most large metro areas.

We will most likely stay here again and recommend the place to friends and family. The receptionist was very friendly and accomodating. She made it possible for us to check in early as we were there in Sac to attend a celebration of life and needed to be there at a certain time.

It was food

Great

carpet rusty

The staff was receptive to issues and remedied what they could. The first mattress was horrible. The first shower was cold. The dog area had no bags, a full waste can and overgrown grass.

It’s a nice place to stay at.

all good

easy to get to off the freeway

Stay was great. We stay at this location when visiting family near by.

Room was 3 exceptionally clean Bed was lumpy and soft. Didn't sleep well.

Fright

staff was great, hotel was uncomfortable and loud with paper thin walls

Great

Good Good

Great place

The staff is wonderful and very helpful. Love the coffee !

We thoroughly enjoyed our recent stay at the Hampton Inn in Elk Grove. The room was clean and spacious and our king bed was quite comfortable. We also appreciated the accessible walk in shower with plenty of hot water as well. The included breakfast was convenient and one of the best we’ve had. Most of all, the staff was extremely gracious and accommodating. They made the stay all the more enjoyable!

Everything was good except it would be helpful if the bathroom had a vent: fan.

Staff pool jacuzzi and good drinks

Staff pool jacuzzi and good drinks

I was disappointed with my experience. I requested a late checkout, but housekeeping knocked on my door & proceeded to enter room at 10:48 a.m., before my scheduled checkout time. It made the end of my stay feel rushed and uncomfortable.

I had a great stay, room was very clean, staff was friendly and helpful. I really enjoyed my stay and would definitely return back in the future. Vivianna at the front Reception was AMAZING!!! Provided exceptional custommer service, was friendly and very welcoming.

I had a great stay, room was very clean, staff was friendly and helpful. I really enjoyed my stay and would definitely return back in the future. Vivianna at the front Reception was AMAZING!!! Provided exceptional custommer service, was friendly and very welcoming.

Room was clean and spacious. Two chairs so we didn’t have to sit on the bed the whole time. Shower head is really high so be prepared to stand on your tippy toes if you want to adjust it.

Room was clean and spacious. Two chairs so we didn’t have to sit on the bed the whole time. Shower head is really high so be prepared to stand on your tippy toes if you want to adjust it.

The bathroom sink top was dirty. There was leftover ice-cream in the refrigerator. The wall paper was patched and stained at the toilet paper holder.

The bathroom sink top was dirty. There was leftover ice-cream in the refrigerator. The wall paper was patched and stained at the toilet paper holder.

We enjoyed our stay. The room was very nice and clean, the coffee was great as was the breakfast buffet. The staff were very mice and check in and out was easy. We will stay here again!

We enjoyed our stay. The room was very nice and clean, the coffee was great as was the breakfast buffet. The staff were very mice and check in and out was easy. We will stay here again!

which is was I was looking for. It’s ok for one night passing through. Be aware they charge a $150 deposit when checking in although my room was already paid for.

which is was I was looking for. It’s ok for one night passing through. Be aware they charge a $150 deposit when checking in although my room was already paid for.

Nice hotel clean good breakfast

Nice hotel clean good breakfast

Room was fine and staff was very couteous.

Room was fine and staff was very couteous.

Staff was great rooms were nice and the breakfast was really good

Staff was great rooms were nice and the breakfast was really good

The staff did not accomdate or greet with any pleasantries treated like garbage or u nwanted wont go to or recommend them no thanks

The staff did not accomdate or greet with any pleasantries treated like garbage or u nwanted wont go to or recommend them no thanks

The first room had an issue with no hot water but they moved me into another room and there were no further problems. The staff were excellent. Vivian or Kimberly were great.......I may have messed up the names. They were the night desk staff.

The first room had an issue with no hot water but they moved me into another room and there were no further problems. The staff were excellent. Vivian or Kimberly were great.......I may have messed up the names. They were the night desk staff.

Hospitality and check-in was good, but toilet was terrible and unacceptable. Had to plunge too many times.

Hospitality and check-in was good, but toilet was terrible and unacceptable. Had to plunge too many times.

Great DESK STAFF

Great DESK STAFF

Yes, great service. The staff were courteous The.place is clean and breafast was great. Thank you!

Yes, great service. The staff were courteous The.place is clean and breafast was great. Thank you!

Its ok.

Its ok.

There were tons of weirdos in waiting room. I don’t like that the attendant said my room number with all them standing around to follow me. There was no hot water when I went to take one. Took 30 min to get warm ish

There were tons of weirdos in waiting room. I don’t like that the attendant said my room number with all them standing around to follow me. There was no hot water when I went to take one. Took 30 min to get warm ish

Nice

Nice

Very polite staff, clean room.

Very polite staff, clean room.

Cool

Cool

For the most part the room was clean however we didn't have a light over the sink which made it hard for those who need that extra light due to poor vision. The hot water in the shower was ice cold the first day. The front desk sent a request for maintenance to fix. The problem was fixed but you still had to wait for 5 minutes for the water to get hot and it turned cold again after 5 minutes in the shower.

For the most part the room was clean however we didn't have a light over the sink which made it hard for those who need that extra light due to poor vision. The hot water in the shower was ice cold the first day. The front desk sent a request for maintenance to fix. The problem was fixed but you still had to wait for 5 minutes for the water to get hot and it turned cold again after 5 minutes in the shower.

Excellent room and service

Excellent room and service

Yes all is well

Yes all is well

I was double charged on my card and the person at the front did nothing to help me out as he was trying to get me to go to a different hotel.

I was double charged on my card and the person at the front did nothing to help me out as he was trying to get me to go to a different hotel.

I called the week before check in to ask about a crib for our one year old and guest service rep said there would be an additional charge, even though Expedia listed cribs as free. When I called on the day of our reservation, everyone was helpful, there was a crib in our room and we were able to check in an hour early. Breakfast had great variety and the entire staff while we were there was friendly. We weren’t able to get hot water in our bathroom, which was unfortunate. To be fair, I didn’t ask to change rooms at that point since we already had everything setup with our little one

I called the week before check in to ask about a crib for our one year old and guest service rep said there would be an additional charge, even though Expedia listed cribs as free. When I called on the day of our reservation, everyone was helpful, there was a crib in our room and we were able to check in an hour early. Breakfast had great variety and the entire staff while we were there was friendly. We weren’t able to get hot water in our bathroom, which was unfortunate. To be fair, I didn’t ask to change rooms at that point since we already had everything setup with our little one

Good location, easy access, good parking.

Good location, easy access, good parking.

Room was clean, staff is friendly.

Room was clean, staff is friendly.

Clean room and great breakfast, and good breakfast service.

Clean room and great breakfast, and good breakfast service.

I didn’t know I was supposed to ask housekeeping to clean my room and get clean towels. When I addressed the situation upon checking out I was told that I needed to ask them them.

I didn’t know I was supposed to ask housekeeping to clean my room and get clean towels. When I addressed the situation upon checking out I was told that I needed to ask them them.

Breakfast menu was poor

Breakfast menu was poor

Although the staff was pleasant, the hotel is firmly stuck in the 80’s. While clean, it’s in serious need of renovation.

Although the staff was pleasant, the hotel is firmly stuck in the 80’s. While clean, it’s in serious need of renovation.

Clean room, good breakfast. Lots of parking.

Clean room, good breakfast. Lots of parking.

Staff member lailanie was super helpful, professional, and nice !!! Would come back for the the good costumer service , free breakfast (delicious) and clean rooms

Staff member lailanie was super helpful, professional, and nice !!! Would come back for the the good costumer service , free breakfast (delicious) and clean rooms

Staff were out going. Room was very nice

Staff were out going. Room was very nice

Our flight was delayed and we did not arrive at the hotel until 2:30am. There was no one at the front desk. We waited almost 45 mins to an hour. Our room stink like smoke and we had to switch roims.

Our flight was delayed and we did not arrive at the hotel until 2:30am. There was no one at the front desk. We waited almost 45 mins to an hour. Our room stink like smoke and we had to switch roims.

Viviana was incredibly helpful and accomodating. She ensured we had rooms next to one another and helped us with the storage of our bike for the night!

Viviana was incredibly helpful and accomodating. She ensured we had rooms next to one another and helped us with the storage of our bike for the night!

Wonderful. Very nice hotel, great area, large clean rooms, nice breakfast, friendly staff and dog friendly. The $75 pet fee was a bit steep though.

Wonderful. Very nice hotel, great area, large clean rooms, nice breakfast, friendly staff and dog friendly. The $75 pet fee was a bit steep though.

Didn't use

Didn't use

Was very comfortable, clean and very convenient location to what we needed

Was very comfortable, clean and very convenient location to what we needed

The only good thing about the hotel was the breakfast, the room had a smell, the shower water was cold, had to turn on water for a good 15 min before, water start to get warm.

The only good thing about the hotel was the breakfast, the room had a smell, the shower water was cold, had to turn on water for a good 15 min before, water start to get warm.

The room was large, clean, and comfortable. No issues

The room was large, clean, and comfortable. No issues

My husband was expecting at least toast and bagels at 6AM. They didn’t have any. We were not expecting a cold shower either. The amenities were not up graded like others we have stayed at. The TV did not work.

My husband was expecting at least toast and bagels at 6AM. They didn’t have any. We were not expecting a cold shower either. The amenities were not up graded like others we have stayed at. The TV did not work.

The shower was cold. The breakfast was cold. The room was not very deep cleaned. Staff was fine. Little spendy for what it is

The shower was cold. The breakfast was cold. The room was not very deep cleaned. Staff was fine. Little spendy for what it is

Good variety at breakfast. Clean, roomy, comfortable rooms. There was a glitch with billing and we were pleased that they responded quickly to rectify it.

Good variety at breakfast. Clean, roomy, comfortable rooms. There was a glitch with billing and we were pleased that they responded quickly to rectify it.

sofa bed in '"suite" was unbelievably bad

sofa bed in '"suite" was unbelievably bad

Everything at the Hampton Inn was terrific.

Everything at the Hampton Inn was terrific.

Spacious room that was comfortable

Spacious room that was comfortable

I really enjoyed my stay in your hotel, great service, clean and I really loved the breakfast that they served.

I really enjoyed my stay in your hotel, great service, clean and I really loved the breakfast that they served.

The hotel was clean and inviting and the staff were very helpful. The room was well appointed and clean. The bed was very comfortable. The only downside, for me not my wife, was the outside noise.

The hotel was clean and inviting and the staff were very helpful. The room was well appointed and clean. The bed was very comfortable. The only downside, for me not my wife, was the outside noise.

First assigned room was dirty and the second room didn’t seem clean enough, the hot water took like 5 minutes to warm up in the shower. The overall condition of the hotel is very poor and old, all the furnishings are old and couches are old and dirty. Breakfast was poor and limited choices. I would not stay here again.

First assigned room was dirty and the second room didn’t seem clean enough, the hot water took like 5 minutes to warm up in the shower. The overall condition of the hotel is very poor and old, all the furnishings are old and couches are old and dirty. Breakfast was poor and limited choices. I would not stay here again.

Clean room, safe environment and beautiful selection for breakfast

Clean room, safe environment and beautiful selection for breakfast

Everything is great!

Everything is great!

Check in took longer than I expected bc there was only one front desk person and was on a call with a woman who was asking the same question in slightly different ways thus holding up the employee from checking me in. The rest of check-in was fine but our room was odd. There’s a desk and office chair right in the middle of the suite. Strange layout. To top it off, we had no hot water for our shower. Honestly, it was pretty shameful. The only good thing was our bed was comfortable and parking was easy.

Check in took longer than I expected bc there was only one front desk person and was on a call with a woman who was asking the same question in slightly different ways thus holding up the employee from checking me in. The rest of check-in was fine but our room was odd. There’s a desk and office chair right in the middle of the suite. Strange layout. To top it off, we had no hot water for our shower. Honestly, it was pretty shameful. The only good thing was our bed was comfortable and parking was easy.

Super clean and nice!

Super clean and nice!

It was fine

It was fine

Clean

Clean

N/a

N/a

Clean room, comfy bed. Front desk staff was excellent!

Clean room, comfy bed. Front desk staff was excellent!

Nice stay

Great place to stay

We didn't like that it was pet friendly at all. Didnt realize this and had to pay an extra 25.00 to stay in a room where pets hadn't slept in. It wasn't the cleanest and the phone looked like it had never been cleaned before. We liked that it included breakfast and parking came with the room.

Room clean and staff friendly. Good food options

Awesome stay

Awesome

Yes

The room felt neglected, we found a spider on our ceiling, body hairs in our shower and the event center across the street was extremely loud at night. We stayed on a Saturday and it was going until midnight extremely loud. Wouldn’t stay here again.

One side fought until 2am then slammed doors and left. We had one side quiet. The other side fought until 2:30am. Then was quiet but started back up at 6am. Called the front desk. They finally got quiet and left around 7. Great stay. Not!!! Walls too thin. No sleep!!!

Clean room and great breakfast!

The property is clean and the staff is friendly and helpful. We travel with our little dog, and they considered this when choosing a first floor room. The amenities in the shower were empty, but otherwise it was a great weekend.

I liked that my name was on the tv when I came in

Very clean and friendly staff

This by far the dirtiest hotel I have ever stayed in. I only lasted 4 hours before I left and decided to just drive through the night. Do not stay here - the sheets were not changed, the carpet was musty, and the bathroom looked like it hadn’t been actually cleaned in weeks. TERRIBLE, TERRIBLE, TERRIBLE experience.

Rooms

Good and quiet

Tv in room didnt work big games were on and i had to find somewhere else to watch rather than in the comfort of the room i purchased.

Good

Breakfast was fine, parking was very good and it was safe, the room was clean and we loved that our room had space to move around we didn’t feel crowded at all.

Would probably only stay here if this was our only choice.

Easy parking, safe neighborhood

I was concerned with parking as I was pulling a trailer, I asked the desk attendant for parking options she directed me to a good spot.

friendly staff

Service was great. Room was amazing. Very clean. Breakfast was good.

Room was noticeably not as clean as other times we have stayed there. Breakfast was lacking compared to your competition. Room window has lost it’s seal and sounded as if it were open.

The stuff were nice !

Property was safe and secure with nice trailer parking.

The chair was damaged, the carpet could have been vacuumed, no view out of windows, though staff indicated that you could see the car parked in front of room, but all you saw was a wall.

Facility is pretty old and run down

The first night we were there there were people yelling and screaming at 3 AM and this made the Dogs in the rooms next door go crazy too. We had a terrible nights sleep. We were woken up 4 times due to loud noise. this was the night before my wedding.

Black widows and copious webs in the pool area and around the exterior. Under the beds full of trash, furniture sticky up on arrival. Elevators broke but the only put up signage in lobby and not the floors, so people wouldn't have known when leaving their room. Definitely not worth the nightly price. Wall paper looked dirty and pieces were peeling off the wall. Light bulbs out in lamps in room, racks in bathroom barely hanging onto the wall. The only thing good was the location.

Xlose to our event place

Very friendly

Dirty

We really enjoyed being able to use the clean pool and hot tub. The breakfast was great too.

Its a very n8ce property. The rooms were clean and the breakfast was vrry good. I also liked the ability to get fresh coffee whenever I like.

The provided. Breakfast was good. Staff is professionally dressed and friendly. Hotel is conveniently located right off the freeway.

Room 418 had a crack I. Tile and bathroom sink drain was slow. They changed us to another room and the rest of our stay was excellent. I would go back.

The room we stayed in had a foul smell upon entering the room, nothing an open window and AC couldn’t get rid off. Overall, pleasant stay for a one night.

Staff was very friendly and the room was clean. Some of the guests were loud and the blankets were light.

From checking in to checking out this place was everything I expect a hotel should be. I had a wonderful night there. Definitely would recommend and I will be back.

For this hotel category for price and location, it’s excellent. Property well maintained and clean

Room was filthy, bathroom fan did not work and was clogged with dirt, coffee maker was dirty and didn't use, blood was on the wall and floor of bathroom, dust bunnies were everywhere. We only stayed one night until we could get other accommodations. I have filed a dispute with my credit card. I expected a quality, clean room since the rating was 8.2. I had traveled to attend a funeral service for my daughter-in-law and that was stressful enough and I hoped to relax in a clean room.

My first stay was great; clean and comfortable room and nice and quiet. My second stay on 9/8. Was disappointing. Room was ok, but bathroom was rundown. AC made a loud clang when it turned off which woke me every time. (Tried turning off, but the room got too warm). Lastly, extremely loud guests yelling and banging on someone’s door at 1am.

Had a great stay everything was perfect

Great

Pet- friendly, kitchen, lobby, and room was very clean and smelled great. Staff was fast and friendly. Lots of options for continental breakfast. I came to Hampton Inn after staying at Extended Stay and what a difference!!!!

I didn’t appreciate that no appliances worked in my hotel room whatsoever. It was a very unsafe property and no staff were able to help me

The mattress had a tendency to make you roll to the middle

I liked the friendly staff, clean facilities, delicious breakfast!

Pubes all over the shower walls.

Hotel was clean, breakfast options were good. We did have someone smoking pot in the next room the first night and could smell through the vents. Several times there was a guy on his cell phone talking really loud right outside my first floor window and it was late, had a hard time gettimg to sleep due to this bit thats not really the Hamptons fault. Overall, great stay and glad we chose The Hampton.

Quiet easy parking, nice rooms.

It was very dirty. I ended up leaving. The shower was so gross.

Very clean friendly and accommodating

Air condition unit was loud, street noise was loud.

I did not like that they sold the room I had reserved to someone else. I was supposed to have a room for 3 adults which included a King bed and a sofa bed that was accessible for a disabled person (my mother). When we got our keys, and opened the door to the room, there was only a King bed. No sofa bed. I had to go back to the front desk to tell them. The guy at the front was very friendly and was trying to help me, but there was another girl who he was asking questions to and she was not so friendly, and she told me that the room i had reserved was not available and were all sold out because I reserved through a third party. I was given a room with two beds because there was nothinng else available and it was too late to go somewhere else. The bed was too high for my mother, which is why we had wanted the sofa bed. The sink counter was way too high and the faucet was not an appropriate faucet for that sink. It was pushed way back and hard to reach. I am 5'2" and could barely reach. The door from the bathroom was in the wrong position opening towards the door to walk into the room. The TV was was large, and dangerously placed on a small set of drawers, sticking out way too much. The mirror above the desk was not even centered. it's like everything was just all mismatched. THe bed and the pillows were VERY uncomfortable. The bed was not soft and the pillows were just awful and too squishy especially for a person like me who suffers from neck and shoulder problems

The service and staff were great. They were very helpful and friendly. Free parking and Continental breakfast was also great. But the room and comfort of the room was TERRIBLE. I stayed in the 1 King bed suite. I thought the room was going to be good, the room was huge, we had a fridge and microwave BUT that was the only positives of the room. I usually dont get super picky about things especially when I know Im only there for 1 night BUT this time I couldn't even sleep. The bed smelled like wet dog or like someone slept in the bed and didn't shower for a few days so their stench was still there. The comforter was really itchy and I just couldn't get comfortable. I couldn't sleep on the pull out bed because the fabric was tweed and sitting and touching the couch felt filthy. I also tripped on the corner of the couch which had a sharp metal piece poking out. Oh and when I closed the window curtains there were holes where the moths ate it. You can tell the suite hasn't had TLC for awhile. It was gross. Would I stay at Hamilton Inn again yes probably but it wouldnt be my first choice

THANK YOU FOR THE HOSPITALITY AMAZING STAFF.

Everything was excellent, but the people in the next room make a lot of noise late at night.

Staff was great!

Bed was comfortable and room was really clean

Close by the freeway, short drive

I slept well

The queen beds felt like full size beds. Our room was empty on shampoo the first day. We were not told the service only comes every other day so we had to ask for extra towels. The light switch to the bathroom barely works- like it’s broken but functional. It took a very long time to get hot water. Room had a faint smell to it. But the pizza place close by- was good!

Elevator was sketchy.

I

I was on the 3rd floor, the noise from above was very loud and disturbing at night. Literally felt and sounded like the people on the floor above us were going to come thru the ceiling. Other than that the hotel, and accommodations were excellent.

Quick and easy check-in, and great staff!

Great place to stay especially on a long road trip. Would recommend

Very dated property and overpriced. Both elevators broken at the time of departure.

The breakfast had a great waffle bar. The hotel was clean and quiet.

Big room and clean

The Hotel was comfortable and convenient location, The room had a musty smell due to shower curtains odor .

Convenient for my needs

Our stay was very comfortable

a very good place to stay.

It was very convenient and new...both high values on my list.

There was a ton of furniture stashed behind the trash

It was very convenient accessing our room it was close to the elevator and ice machine & not too far from the lobby. We didn’t stay for breakfast because we were having breakfast with old friends who live here. But we would book this hotel in the future if need be.

The Hampton Inn - Laguna, Elk Grove was close to the wedding we were attending and had all the amenities we typically like. Neither of us are handicapped but the only room choice appeared to be of that type when we first reserved. Farida was great in assisting over the phone with an accommodation to change to a regular king-bed suite which provided for a microwave and mini-fridge and plenty of space to move around in.

We only stayed one night, but it was a great stay. The staff were very kind, friendly, and answered all my questions. Breakfast was nice and the lobby and rooms were nice.

The staff was very rude and was not accommodating. We had issues with our room door, the bath tub water wouldn’t go down ect.

The complimentary breakfast is complete and satisfying. The staff were quick to refresh any missing items. Great coffee! You can leave a gratuity by the way. They earned it. The rooms were not fancy but clean and usable. We had two adjoining rooms. By necessity, the disability access rooms and bathrooms are larger. Our second room was an access room. In both rooms were the refrigerator, micro, and coffee maker. However, you really don't need the c.m. because coffee and water are served all day in the lobby. Nice touch! They served a snack bag out there as well with a bagel, pb&j, water, and a fruit..GREAT APPLES..They must be from the region. One room included two tables and two chairs. One more of a lounge chair and the other closer to a wide, wheeled, upholstered office chair. If you are on business, you'd be comfortable but you might need more light. I edited some photos and I require BRIGHT. I didn't get into the pool on this trip but we did see kids in the pool. Very nice. Parking was adequate during the week and weekend. The lighting could be brighter although the area seems quite safe. All in all, we were happy with everthing this hotel offered and we would choose to return in the future.

This property was the worst Hampton we've stayed at. Dirty, unsanitary and didnt have basic accommodations ie. proper bedding for sofa bed and pillows.

The staff, especially the breakfast staff were wonderful. There was a little chaos during check in, due to card system being down, but the staff was professional and were able to get us into our room quickly. A nice pool area and indoor area to gather with our softball families. Would stay again.

Always a great experience. Breakfast is good too!

I would recommend

Lovely staff. A quick and easy stay.

Nice hotel.

The staff was very nice. The area feels unsafe.

Good location

The property was clean, bed/pillow were so comfortable, and staff was professional and kind.

Slightly run down. Good location. Nothing special.

My room (the bathroom) was not properly cleaned. I ended up having to get disinfectant from the front desk and clean the bathroom myself. I was switched to another room the next day and that bathroom also was not properly cleaned. I notified the front desk and they ensured that it was cleaned immediately. The front desk staff was REALLY kind and extremely apologetic about everythingI experienced.

A pleasant stay for overnight.

Great

Back door wide open. Halls were dirty. Staff was nice and helpful. Room was not worth price - basic amenities, old furniture. Needs to be updated

Well establish. 😇

Very easy to check-in!!! Places in walking distance to get food and if willing to drive a lot of great places to eat. Right off the freeway!!! Breakfast was good and clean!!! Thank goodness!!! Staff was present!!! Appreciated the stay!!!

It was clean and quiet.We got a king suite to have more room since our son is in a wheelchair. It was very accommodating. The staff made sure our needs were met.

Everything was convenient.

The rooms were well equipped and quiet as long as you are staying in a room not on the I-5 side of the hotel. Staff were uniformly pleasant and helpful. Good breakfast and no parking fee.

Friendly staff Comfy bed.

Hampton Inn has always been a good go to for our families but this one was disappointing. Room had a smell and some of our eyes were red and burned from the chemicals they used to clean or something. We don’t know what was causing it.

The tv

Good

It is very convenient access off of I5, during my road trip from Portland to San Diego. I will stay here again.

Our stay was pleasant. Quiet area with several fast food restaurants nearby. The breakfast was good, especially the cake batter Belgian waffles.

Everything good but shower doors and track had some calcium and mold build up. Should do a better job cleaning and inspection by supervisor before releasing to new client

Worked well for my needs

The experience was easy and seamless. The room was cute and cozy. I would choose to stay here again.

Parking, cleanliness, complimentary breakfast, easy check-in and check-out.

All inclusive

Nnn

Great convenient location

N/A

Overall was ok until I was waken up for houskeeping even though I had requested and was granted late checkout. Employee was not told about late checkout. I was sick and needed to rest. Not disturb sign was displayed. Employee was knocking doors like needed to move animals out of a barn. It felt that way. She apologized after I told her about late check out. I informed registration staff about hotel poor coomunication, but he was ready to talk to housekeeping staff. I told him this was not on her. She should have received info of late checkouts.

Buena estadía

The hotel room, blanket was bloody, wet and chips on it. The manager is so poor never recommend it to anyone

Staff was nice enjoyed the complimentary breakfast

Very friendly staff. Enjoyed our stay

Nice property