Tru by Hilton El Paso Airport
About Tru by Hilton El Paso Airport
Experience an abundance of unparalleled facilities and features at Tru by Hilton El Paso Airport. Maintain seamless communication using the complimentary Wi-Fi at motel.For visitors traveling by automobile, complimentary parking is available. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the motel to ensure fresher air for all visitors. At Tru by Hilton El Paso Airport, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at motel with the knowledge that certain rooms are equipped with blackout curtains, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay.In select rooms at the motel, instant tea is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the motel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day carefree at Tru by Hilton El Paso Airport, as complimentary breakfast is offered for your convenience.At the motel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.During your stay at motel, an array of engaging activities and amenities guarantees a delightful experience.Discover the fitness amenities at motel to maintain your health and strength during your getaway.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel's location is frequently praised, being close to the airport and local amenities. However, cleanliness, comfort, and customer service are major areas of concern, with multiple reports of unclean rooms, uncomfortable beds, and rude staff.
- Convenient location
- Affordable pricing
- Unclean rooms
- Uncomfortable beds and furniture
- 5/5
The hotel feels almost brand new so everything was clean and immaculate. Great value for the price!
- 5/5
We could hear it even with the dolor closed.
- 0.5/5
I didnt appreciate any part of the experience.
- 0.5/5
The manager was awful and rude, did not listen and overcharged me.
- 3/5
It¿s was a last minute booking so i didn¿t have much of a choice didn¿t really like the hotel at all but it was that or sleeping in my car without a shower and I love my shower time so I just got it.
- 0.5/5
Location from Interstate Condition or room
- 4/5
The pillows.
- 3/5
Pleasant
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Exceptional
- 2.5/5
The location was ok. A little hard to get out of the lot due to traffic but lots of restaurants and stores around so that was a big plus. The price was good also. The tub was broken I had to use something to let the water go down the drain. There was big roaches. The room smelled weird maybe like cigarettes or something that wouldn’t go away.
- 4/5
Excellent value, and pleasant surprise. For the price I was expecting far less in cleanliness and overall amenities. The property appeared well maintained and properly managed. The property also appeared to have a friendly pet policy as the rooms seemed designed for minimal stains and damages.
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Friendly staff. Modest accommodations. Quiet and clean. Good value.
- 3/5
Pleasant
- 2.5/5
I guess you get what you pay for. The entry door did not lock safely. There was a one inch gap on the bottom of the door. The room smelled like cigarette smoke.
- 5/5
Exceptional
- 4/5
Very good
- 0.5/5
Staff (owner) rude. Room smelled bad
- 3/5
Closer to store Looks too old
- 4/5
Clean cute nicely refurbished motel in a convenient location at a great price. Would definitely stay there again.
- 4/5
Clean cute nicely refurbished motel in a convenient location at a great price. Would definitely stay there again.
- 4/5
Es Motel, bien ubicado de centros comerciales y aeropuerto
- 4/5
Es Motel, bien ubicado de centros comerciales y aeropuerto
- 1/5
the location was convenient, but the bed was horribly uncomfortable, the sheets and pillows were years beyond their usable life.
- 1/5
the location was convenient, but the bed was horribly uncomfortable, the sheets and pillows were years beyond their usable life.
- 2/5
Ok, I wanted cheap since this was a quick trip, and cheap was what I got. The motel is very old and my room (7) was tiny. So small that basically there was only room for the bed, TV and stacked microwave/refrigerator. There was also a sink near the door to the bathroom. None of this bothered me, but there was only an overhead light -- too annoying to leave on. There were no lamps and the wall mounted sink light did not function. So, I was left with keeping the bathroom (and loud exhaust fan running) light on. The microwave was non functional and the refrigerator had been turned off and was hot and stinky. There were no dresser or other place to stash non hanging clothing. The bedroom floor was a wood laminate and appeared clean, albeit some planks had edges raised from water damage. The bathroom was small but okay. The platform bed (no box springs) was the firmest I have ever had, and I loved it! The three tiny pillows were flat and virtually useless. The AC did not cool the room until early the next morning. The TV was annoying--the remote sometimes didn't work, the volume was limited on the TV (not good since I have hearing problems) and there was a three hour timer that would turn off the TV. I could put up with all this but the Friday, Saturday and Sunday I was there there was no hot water. I was afraid I'd have a heart attack trying to take my QUICK showers. Only the extra firm bed made me rate this motel two stars rather than three.
- 2/5
Ok, I wanted cheap since this was a quick trip, and cheap was what I got. The motel is very old and my room (7) was tiny. So small that basically there was only room for the bed, TV and stacked microwave/refrigerator. There was also a sink near the door to the bathroom. None of this bothered me, but there was only an overhead light -- too annoying to leave on. There were no lamps and the wall mounted sink light did not function. So, I was left with keeping the bathroom (and loud exhaust fan running) light on. The microwave was non functional and the refrigerator had been turned off and was hot and stinky. There were no dresser or other place to stash non hanging clothing. The bedroom floor was a wood laminate and appeared clean, albeit some planks had edges raised from water damage. The bathroom was small but okay. The platform bed (no box springs) was the firmest I have ever had, and I loved it! The three tiny pillows were flat and virtually useless. The AC did not cool the room until early the next morning. The TV was annoying--the remote sometimes didn't work, the volume was limited on the TV (not good since I have hearing problems) and there was a three hour timer that would turn off the TV. I could put up with all this but the Friday, Saturday and Sunday I was there there was no hot water. I was afraid I'd have a heart attack trying to take my QUICK showers. Only the extra firm bed made me rate this motel two stars rather than three.
- 2/5
Atención por ventanita. Caro en comparación con otros hoteles.
- 2/5
Atención por ventanita. Caro en comparación con otros hoteles.
- 5/5
A stopover after a flight to El Paso.
- 5/5
A stopover after a flight to El Paso.
- 3/5
I knew what I was getting into from the start, due to the price. The room was decent. My only gripes were the rock hard-bed and the lack of hot water. Other than that, it was pretty quiet, which is a plus for me.
- 3/5
I knew what I was getting into from the start, due to the price. The room was decent. My only gripes were the rock hard-bed and the lack of hot water. Other than that, it was pretty quiet, which is a plus for me.
- 4/5
NOT BAD AT ALL, ONLY PROBLEM WAS THE HOT WATER, AFTER A COUPLE MINUTES IT WENT COLD, OTHER THAN THAT FOR THE PRICE NO ISSUES AT ALL
- 4/5
NOT BAD AT ALL, ONLY PROBLEM WAS THE HOT WATER, AFTER A COUPLE MINUTES IT WENT COLD, OTHER THAN THAT FOR THE PRICE NO ISSUES AT ALL
- 5/5
Nice staff. Clean room. What I expected. Good overall.
- 5/5
Nice staff. Clean room. What I expected. Good overall.
- 4/5
Very convenient to the airport, and very quiet
- 4/5
Very convenient to the airport, and very quiet
- 2/5
This was a quick overnight as we were traveling from California to Texas. We liked the fact that they had hardwood-type floors instead of carpeting and had recently painted inside. But the beds were hard and there wasn't even coffee pots in the rooms or the lobby. It should have been about $35 or $40 a night considering the neighborhood and surrounding motels.
- 2/5
This was a quick overnight as we were traveling from California to Texas. We liked the fact that they had hardwood-type floors instead of carpeting and had recently painted inside. But the beds were hard and there wasn't even coffee pots in the rooms or the lobby. It should have been about $35 or $40 a night considering the neighborhood and surrounding motels.
- 4/5
Nice stay for one night.
- 4/5
Nice stay for one night.
- 4/5
Nos fue muy bien,no hubo ningun incidente, yo recomiendo este hotel.
- 4/5
Nos fue muy bien,no hubo ningun incidente, yo recomiendo este hotel.
- 3/5
Baraton servicios mínimos. Para pasar la noche naaa masss.. La fonda q esta en los locales del frente del hotel con buena comida mexicana y barato.
- 3/5
Baraton servicios mínimos. Para pasar la noche naaa masss.. La fonda q esta en los locales del frente del hotel con buena comida mexicana y barato.
- 4/5
The rooms are small but comfortable and the hotel itself is centrally located, well worth the low price.
- 4/5
The rooms are small but comfortable and the hotel itself is centrally located, well worth the low price.
- 4/5
You get what you pay for. As for me .... I am cost conscience. The owner was very nice. The neighborhood was kinda shady but then again I was told to stay away from El Paso. The owner is picky of who to rent to. The beds are hard. The room was renovated but clean. It was not scary or anything....I did not have any problems there and would stay there again.
- 4/5
You get what you pay for. As for me .... I am cost conscience. The owner was very nice. The neighborhood was kinda shady but then again I was told to stay away from El Paso. The owner is picky of who to rent to. The beds are hard. The room was renovated but clean. It was not scary or anything....I did not have any problems there and would stay there again.
- 5/5
For a 1 night stay it was just what I needed
- 5/5
For a 1 night stay it was just what I needed
- 5/5
We loved the hotel the check in guy Pete was awesome very friendly
- 5/5
We loved the hotel the check in guy Pete was awesome very friendly
- 1/5
Room was not clean window sills were sticky no towels hangers and bed was not room standard.
- 1/5
Room was not clean window sills were sticky no towels hangers and bed was not room standard.
- 4/5
Todo bien.
- 4/5
Todo bien.
- 3/5
Decent for the price... nice and clean...Beds could be a little better (softer) ...Not to bad of an area either... places to eat in walking distance ...Not bad at all
- 3/5
Decent for the price... nice and clean...Beds could be a little better (softer) ...Not to bad of an area either... places to eat in walking distance ...Not bad at all
- 1/5
Never stop by that Motal. Bad staff Expedia people lie to me.Did not stay there.
- 1/5
Never stop by that Motal. Bad staff Expedia people lie to me.Did not stay there.
- 2/5
The owners have put money into this place its updated and "new" but the beds are as hard as a rock and we had roaches in our room spend an extra 10 bucks and go to a nicer place thats cleaner and more comfortable.
- 2/5
The owners have put money into this place its updated and "new" but the beds are as hard as a rock and we had roaches in our room spend an extra 10 bucks and go to a nicer place thats cleaner and more comfortable.
- 3/5
Stayed for one night while driving thru the city with my dogs. Nothing bad to say, it was a decent/cheap motel.
- 3/5
Stayed for one night while driving thru the city with my dogs. Nothing bad to say, it was a decent/cheap motel.
- 3/5
Ice machine was broken
- 3/5
Ice machine was broken
- 3/5
It was what I expected. It could have been better with a chair in the room, and a workable ice-machine.
- 3/5
It was what I expected. It could have been better with a chair in the room, and a workable ice-machine.
- 4/5
Sehr ruhig und angenehm... Sehr gut zum entspannen und ausruhen
- 4/5
Sehr ruhig und angenehm... Sehr gut zum entspannen und ausruhen
- 3/5
I know this is a cheap hotel and I wasnt expecting any luxury but!! The room was not clean! A lot of smell to smok and a non smoking room! The bed really unconfortable! I think for that price or maybe a 10 dls more u can get a much better room! I suggest let el paso inn for your very last option!!
- 3/5
I know this is a cheap hotel and I wasnt expecting any luxury but!! The room was not clean! A lot of smell to smok and a non smoking room! The bed really unconfortable! I think for that price or maybe a 10 dls more u can get a much better room! I suggest let el paso inn for your very last option!!
- 3/5
It was an OK place seemed clean not the best of location
- 3/5
It was an OK place seemed clean not the best of location
- 4/5
Nos pareció muy accesible, con facilidad para ir y venir a diferentes puntos de la ciudad.
- 4/5
Nos pareció muy accesible, con facilidad para ir y venir a diferentes puntos de la ciudad.
- 2/5
Location was good, it close to a Target and Walmart. Thats about the only positive I have. Staff wasn't friendly upon arrival or leavining. I didn''t like the stained towels or hair in the shower. Really didnt care for cigarrete burns on tub, TV was on a timer which was annoying. Wished I had a blanket not just a thin sheet and comforter(which I never use). A/C kept blowing curtains up. Non stained towels I did use were thin and scratchy. I found it very basic. Would not stay there again. I could hear the planes overhead at times and when the neighbors shower was in use. Not restful at all.
- 2/5
Location was good, it close to a Target and Walmart. Thats about the only positive I have. Staff wasn't friendly upon arrival or leavining. I didn''t like the stained towels or hair in the shower. Really didnt care for cigarrete burns on tub, TV was on a timer which was annoying. Wished I had a blanket not just a thin sheet and comforter(which I never use). A/C kept blowing curtains up. Non stained towels I did use were thin and scratchy. I found it very basic. Would not stay there again. I could hear the planes overhead at times and when the neighbors shower was in use. Not restful at all.
- 4/5
Nice clean place to stay. Loved that fact that it had hard floors instead of carpet. Microwave and mini fridge were a bonus, seriously missed not having a coffee pot though. Nearest place to walk to was about a block and a half away. Overall, good, real quiet, never heard a thing out of any other rooms.
- 4/5
Nice clean place to stay. Loved that fact that it had hard floors instead of carpet. Microwave and mini fridge were a bonus, seriously missed not having a coffee pot though. Nearest place to walk to was about a block and a half away. Overall, good, real quiet, never heard a thing out of any other rooms.
- 3/5
The location is great.. The motel is ok for a night stay or two... The only thing we had trouble with was that there was no hot water in our room early in the morning... other than that is good considering the price!!
- 3/5
The location is great.. The motel is ok for a night stay or two... The only thing we had trouble with was that there was no hot water in our room early in the morning... other than that is good considering the price!!
- 4/5
The room was clean. the bed was comfortable. I had to push the curtains against the window because the ac / heater vent would balloon them out, but the curtains stayed closed and the heater worked fine, it was 25 degrees out that night with a snow storm. I liked the fact that I was parked right outside the door and could easily access my vehicle. The shower water was warm ( I like it hot ) but it was warm enough to shower. The price was right, no hassles, Over all it was good.
- 4/5
The room was clean. the bed was comfortable. I had to push the curtains against the window because the ac / heater vent would balloon them out, but the curtains stayed closed and the heater worked fine, it was 25 degrees out that night with a snow storm. I liked the fact that I was parked right outside the door and could easily access my vehicle. The shower water was warm ( I like it hot ) but it was warm enough to shower. The price was right, no hassles, Over all it was good.
- 1/5
Cleaning lady did not observe do not disturb and went in room while I was away.
- 1/5
Cleaning lady did not observe do not disturb and went in room while I was away.
- 2/5
excelente servicio y buen precio
- 2/5
excelente servicio y buen precio
- 4/5
I stayed here 4 nights and overall I really enjoyed it here. There were a few problems like the shower head wasn't working right so management came right out and replaced it. The deadbolt on the door was broke but they ordered the parts and offered to move me. The only thing was several times I came in after being out and I guess the maid sevice turned off my A/C unit so it was warm and two days they forgot to replenish my coffee maker supplies. But overall I would definately recommend this hotel.
- 4/5
I stayed here 4 nights and overall I really enjoyed it here. There were a few problems like the shower head wasn't working right so management came right out and replaced it. The deadbolt on the door was broke but they ordered the parts and offered to move me. The only thing was several times I came in after being out and I guess the maid sevice turned off my A/C unit so it was warm and two days they forgot to replenish my coffee maker supplies. But overall I would definately recommend this hotel.
- 3/5
We wanted a place to stay in El Paso that wouldn't cost us an arm and a leg. All we cared was that the place would be clean. It doesn't matter to us how old or anything like that, as long as it is well kept up. The El Paso Inn was perfect for what we wanted. This was our second stay there.
- 3/5
We wanted a place to stay in El Paso that wouldn't cost us an arm and a leg. All we cared was that the place would be clean. It doesn't matter to us how old or anything like that, as long as it is well kept up. The El Paso Inn was perfect for what we wanted. This was our second stay there.
- 3/5
When I first got there I was worried I went to the wrong place because the front of the building has Roach Motel written all over it - metaphorically speaking - but the room was real nice, new beds, very clean sheets, heavy comforters, dark hard wood floors, a granite sink, tiled bathroom... I mean you could tell it was upgraded, but it was a nice room. It was quiet and it felt safe enough. The only problem we really had was that the front desk never answered when we called, and yet when he saw us outside he would stop to ask what we needed.
- 3/5
When I first got there I was worried I went to the wrong place because the front of the building has Roach Motel written all over it - metaphorically speaking - but the room was real nice, new beds, very clean sheets, heavy comforters, dark hard wood floors, a granite sink, tiled bathroom... I mean you could tell it was upgraded, but it was a nice room. It was quiet and it felt safe enough. The only problem we really had was that the front desk never answered when we called, and yet when he saw us outside he would stop to ask what we needed.
- 3/5
This hotel is ok for just sleeping.It is the bare minimum.very small, no chair,but was clean so if thats all you are looking for it's fine.We spent very little time there so it was ok for us.
- 3/5
This hotel is ok for just sleeping.It is the bare minimum.very small, no chair,but was clean so if thats all you are looking for it's fine.We spent very little time there so it was ok for us.
- 4/5
This hotel is great if you are just going to stay for a night or two. The rooms are really nice. I did not expect to have a microwave AND a refrigerator! The beds are a little hard though. I would say the only bad thing about this hotel is that it has a pool that does not have water. So, if a pool is a must, do not go to this hotel. Other than that, this is a great hotel for a one or two night stay.
- 4/5
This hotel is great if you are just going to stay for a night or two. The rooms are really nice. I did not expect to have a microwave AND a refrigerator! The beds are a little hard though. I would say the only bad thing about this hotel is that it has a pool that does not have water. So, if a pool is a must, do not go to this hotel. Other than that, this is a great hotel for a one or two night stay.
- 3/5
we are just transient for a day. the switch of the bathroom exhaust fan and light should be separated so it's not noisy while someone in the toilet.
- 3/5
we are just transient for a day. the switch of the bathroom exhaust fan and light should be separated so it's not noisy while someone in the toilet.
- 4/5
Everything had just been redone. New hardwood flooring, new lights, new paint on the walls. Cleaning ladies did a great job, replaced towels daily and changed sheets. The room had matching mini fridge and microwave. There was a great little strip mall just down the road, maybe a five minute walk. Overall, a very enjoyable stay.
- 4/5
Everything had just been redone. New hardwood flooring, new lights, new paint on the walls. Cleaning ladies did a great job, replaced towels daily and changed sheets. The room had matching mini fridge and microwave. There was a great little strip mall just down the road, maybe a five minute walk. Overall, a very enjoyable stay.
- 4/5
Just a place to stay the night.
- 4/5
Just a place to stay the night.