Super 8 by Wyndham El Paso Airport
About Super 8 by Wyndham El Paso Airport
Located 2 mi from El Paso International Airport and opposite Cielo Vista Mall, this hotel offers free airport transfer service and an on-site restaurant. The hotel offers an outdoor swimming pool and 24-hour gym. A microwave, refrigerator and tea and coffee-making facilities are standard in every room at the Super 8 by Wyndham El Paso Airport. Satellite TV with HBO, free WiFi and free local calls under 30 minutes are also included. The Super 8 by Wyndham El Paso Airport serves a continental breakfast every morning. Guests can enjoy American cuisine at the hotel's Village Inn restaurant. The El Paso Zoo and Western Playland Amusement Park are 3 mi from the hotel. The Fountains at Farah shopping center is less than 0.6 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, staff friendliness, and breakfast, while others report dirty rooms, poor maintenance, and unhelpful staff. Many guests mention issues with bed bugs, roaches, and other pests.
- Clean rooms and facilities
- Friendly and helpful staff
- Dirty rooms and facilities
- Unhelpful staff and poor maintenance
- 3/5
In general the property was good enough.
- 1/5
This place was awful and disgusting. The room was not clean at all and there was sticky stuff all over the floor as if it wasn’t mopped. The bathroom door didn’t fit the frame and you could not shut it. The room smelled like cigarettes and the blankets were stained.
- 5/5
Incredible value and everything you need or want is there! Diner next door had great food. The breakfast at the motel was also great.
- 2/5
Room was dirty bath tub was dirty and clogged up toilet would not flush bu hubby was able to fix it
- 1.5/5
The staff was nice and accommodating Pretty much everything in the room xD fridge barely worked. Beds were dirty as crap electrical outlets hanging out the wall. Lamps exposed spiced to a plug mold panted over in the bathrooms. There’s lot more but I just got in and it’s 4 am and I’m going to bed 2/10
- 0.5/5
Bad
- 5/5
Exceptional
- 2.5/5
Passable
- 5/5
Had to take a cold shower
- 1/5
The manager is rude. The ace is trashed thr rooms weren't clean. Ghere was water dripping from the ceiling. The breakfast was horrible. Not cooked all the way. And to top ot off the manager was rushing us out at check out.
- 5/5
I like her attentively worse soon as it got there. So far everything seems good everything's good
- 0.5/5
Bad
- 5/5
Good
- 3/5
The hotel is okay for the price
- 5/5
The area was clean and staff was friendly Nothing really everything was good
- 4/5
Front desk is great. Pool is clean
- 1/5
The manager came to our room on the second night or day we were there and said we had to put up a one hundred dollar deposit but he couldn't tell us why and why on the s3cond day we were here. Then he said we had to get out of the room and couldn't have time to pack our belongings. He saud he had someone to rent the room but it hadnt even been cleaned yet ..we said were packing as fast as we can he then said its not about trying t9 you have to vacate the room now.he was very mean and rude for no apparent reason. He talked to m6 friend like she was a dog.she him we will be out as soon as we get our things and 8f he didn't like i5 he could shove it.i would never stay here again for a m8llion dollars. I've never been treated like that b6 any buisness.im 70 years old and ver6 ki d to everyone.he should not be in that manager position because hes a jerk. Dont spend your money at this hotel its not a good place.and make them explain everything up front all costs so your not surprised like we were. Buyer beware.
- 5/5
Quite place
- 4.5/5
Superb
- 2/5
The pool being closed
- 1/5
Horrible
- 4/5
Very good
- 3/5
Pleasant
- 0.5/5
The owner was rude
- 4/5
Price and location Room layout can be confusing and the front door to the room needs some work on room 235
- 3.5/5
Left before breakfast was served. It was pet frieldly, comfortable bed, air condition, and had an grassy area for the dogs. Had a musty smell when first entering. Went away after turning on the air conditioner. Other then that I would stay there again.
- 4/5
The air conditioner was making a noise and it was disturbing. Room # was 102.
- 2.5/5
Passable
- 4/5
Very good
- 5/5
How fast they checked me in Everything was excellent
- 3.5/5
Comfortable beds and free breakfast Dirty swimming pool
- 5/5
The room was descent and the pool was refreshing. The cherry on top was the breakfast we ate before we got on the road.
- 4/5
Room was clean but some trash bags were yet to be picked up around the property.
- 5/5
Room was okay. Clean. Price is best In town. Staff was great!
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 2.5/5
The location: I was looking at something close to the airport, and this hotel is <15’ away. The room was dirty. Very much so: there was a live cockroach in the bathtub, the A/C unit was covered in dust, there was disgusting hair in the shower drain and the sink did not drain at all.
- 2.5/5
The location: I was looking at something close to the airport, and this hotel is <15’ away. The room was dirty. Very much so: there was a live cockroach in the bathtub, the A/C unit was covered in dust, there was disgusting hair in the shower drain and the sink did not drain at all.
- 5/5
Exceptional
- 5/5
Great breakfast
- 5/5
Good breakfast
- 5/5
Check-in was easy. The room was very clean. It was quiet.
- 5/5
Exceptional
- 5/5
The room Nothing
- 3.5/5
Good
- 0.5/5
There was blood on the sheets when I turned down the bed the tub was filthy the countertop was gross there was something white under the vanity I didn’t bother to see what it was exactly. It was the worst experience I have ever had in a hotel in my life the lock on the door was broke just a mess. I cleaned the room because I had no choice. I asked to be comped for the one day but no body has contacted me. After that I didn’t trust going to breakfast I went next door. I’ll never stay in that place again. If I could I’d give them a -20 Nothing
- 3/5
Room was fine, but door didn't open & close properly. Had difficulty getting into the room more than once. Had the room key reprogrammed once, but that wasn't the problem. The door itself was faulty. Inside the room, no printed guide for the TV, so it was hard to find anything to watch without going channel by channel. Also no alarm clock in the room, so I just used my phone. Meager accommodations, but priced accordingly, so it was fine. Mainly stay here cause they have a free shuttle to/from the airport. People who work there are nice.
- 5/5
How fast they gave me my room Everything was fine
- 3.5/5
Good
- 0.5/5
N.A. When we arrived to check in, there were two groups ahead of us in line. Both parties canceled their stays after seeing their rooms, even though the bookings were non-refundable. After seeing our room, we decided to do the same. The entire room was dusty, there were sticky residues in the bathroom, and there were strange stains on the walls. We also could not find a smoke detector in the room. When we asked the receptionist about it, she told us there wasn’t one. We also walked by the pool area, which was very unpleasant. The pool was green with algae, and the area felt unsafe and poorly maintained. In the end, we had to find another place to stay. The 7/10 rating on Booking.com is very misleading. There are many better options available in the same price range.
- 3/5
The bathroom handle plugger was broken inside pull chain broken. Room looked worn and didn’t feel so clean. Only gave us one little piece of soap.
- 4/5
Very good
- 0.5/5
Tub wasn’t draining + sink. There was no hot water Nothing
- 1.5/5
Location The first room we had had water leaking from the walls in the bathroom floor was completely wet, so went upfront. They gave us another room that room had no hot water in the shower. We took old showers for three nights and it sucked.
- 0.5/5
Bad
- 5/5
If you need a place to lay your head for a night. The price was good.
- 5/5
Room was clean. AC cold. Door on 128 needs repair. Pool was clean. Free breakfast was good. Check in easy
- 5/5
I like that we can stay in peace and not be bothered. Very friendly environment. Thank you
- 5/5
It was perfect like always
- 1/5
Checked in to this place. The room I booked wasn't the room I received. Went to front desk to complain about it. I was asked for my confirmation number and they didn't even type anything in the computer. Just told me that was the room I booked. Trash and drug addicts roaming around. Couldn't even smoke a cigarette outside without being asked for 1. Room was dirty and the ac made a load noise when turned on. Asked front desk for soap and was told there was some in the room. There wasn't any. Had to go to a store and buy my own. Bathroom toilet seat was lose. Girlfriend could sit on it because it would slide around when she did. They said someone would come fix it but nobody ever showed up. They did offer a shuttle from the airport which was the guy at the front desk who drove like a maniac from the airport. We o opted to take a Uber to the airport when after check out. In the morning they were doing a roof repair making it impossible to sleep in the morning.
- 3/5
Affordable stay,Good breakfast ,wonderful staff but room smells dusty
- 1/5
Not clean at all. Front desk not friendly. Breakfast ok.
- 1/5
Its dirty, outdated and very poorly maintained, the pictures and ratings are very deceiving, and the staff is very rude, no people skills and not helpful at all
- 2/5
Not a great experience
- 5/5
everything was clean neet , All was great every time I go to El Paso Texas that we be always my stop. Thank you all.
- 2/5
The room was extremely dirty and poorly maintained. There was soapy, slimy water left sitting in the soap tray in the bathtub/shower, and while the floors looked like they may have been mopped, they clearly had not been swept first because there were dirty tracks all over the floor. There was old coffee splattered and dripping down the wall that had never been cleaned, and we even found a bug on the bed. The room itself felt very run down. The doors looked like they had been kicked in at some point and would not close or lock properly. There was a huge gap under the door where sunlight came through, which also made it seem like insects or other critters could easily come inside. The mattress was old and worn out, sinking badly in the middle and making it uncomfortable to sleep. The continental breakfast was probably the most decent part of the stay, but even that was concerning because food was left uncovered with flies around it. Overall, I felt very misled by the reviews and would not stay here again. Cleanliness and maintenance standards were far below what I expected.
- 5/5
Exceptional
- 1/5
The room was a nightmare super smelly and dirty. Very outdated but that was the least of the problem.
- 1/5
Very bad! A lot of mosquitoes in the room and was very bad room. It was bet clean!
- 5/5
As far as the amenities such as a gym or the swimming pool, they are quite substandard. The pool is 0% usefulness, but if the pool gets cleaned in the near future then maybe it'd be a good summer time stop. The gym is at 40% usefulness. The purpose of our stay was to sleep, and therefore it worked very nicely to that end.
- 2/5
Cada ocasión que me hospedo salen cucarachas y la limpieza de habitaciones a pesar de del mala es cada 3 días
- 2/5
My room was dirty and bugs were in the bathtub.
- 5/5
Right off the freeway Na
- 5/5
Right off the freeway Na
- 2.5/5
Passable
- 1.5/5
Poor
- 4.5/5
Superb
- 5/5
I would recommend this place very comfortable and nice
- 1.5/5
Nothing Bad room The service Water running all night on the restroom
- 1.5/5
Nothing Bad room The service Water running all night on the restroom
- 1/5
Relatively quiet despite location next to freeway. Bed had some cushioning to it. Television worked. Plenty of towels. Rohit Patel lying to my face like I'm an idiot multiple times: First lied to me about their cleaning of the PTAC units in a feeble attempt to make an excuse for the filthy dirty hairy condition the unit and filter was in. Failed to tell me a check in that the hotel had no hot water. Continually lied to me about when the hot water would be on. Hot water never came on during my entire stay. Then I asked for a refund so I could go to a hotel with hot water he refused again lying to me claiming that because I had booked my room online even though he charged me at the counter he couldn't give me a refund? This guy is lying scum. I will be making a complaint to the state's attorney general's office consumer affairs division about this intentionally deceptive marketing of rooms that are dirty and don't have hot water. If you want to rent rooms like that go back to the third world where you came from. Scum-like you came to my country for a better life. Part of a better life is we have the American standard way of living and traveling. We don't just rent whatever to the public. And stay in business? Get out of here! The grounds are filthy litter everywhere. The housekeeping staff doesn't clean. Every room I saw had dirt on the window sills dead insects hair on the floor. The maintenance staff is lazy and clueless. The p-trap on my room sink is obviously never been cleaned. It's just a basin that fills up with water and won't drain. I've made a complaint to booking.com as well as Wyndham about this horrible deceptive treatment and third world style accommodations in America.
- 1/5
Relatively quiet despite location next to freeway. Bed had some cushioning to it. Television worked. Plenty of towels. Rohit Patel lying to my face like I'm an idiot multiple times: First lied to me about their cleaning of the PTAC units in a feeble attempt to make an excuse for the filthy dirty hairy condition the unit and filter was in. Failed to tell me a check in that the hotel had no hot water. Continually lied to me about when the hot water would be on. Hot water never came on during my entire stay. Then I asked for a refund so I could go to a hotel with hot water he refused again lying to me claiming that because I had booked my room online even though he charged me at the counter he couldn't give me a refund? This guy is lying scum. I will be making a complaint to the state's attorney general's office consumer affairs division about this intentionally deceptive marketing of rooms that are dirty and don't have hot water. If you want to rent rooms like that go back to the third world where you came from. Scum-like you came to my country for a better life. Part of a better life is we have the American standard way of living and traveling. We don't just rent whatever to the public. And stay in business? Get out of here! The grounds are filthy litter everywhere. The housekeeping staff doesn't clean. Every room I saw had dirt on the window sills dead insects hair on the floor. The maintenance staff is lazy and clueless. The p-trap on my room sink is obviously never been cleaned. It's just a basin that fills up with water and won't drain. I've made a complaint to booking.com as well as Wyndham about this horrible deceptive treatment and third world style accommodations in America.
- 4.5/5
Superb
- 4/5
My stays there have always been pleasant however some other occupants can get loud with their music
- 3.5/5
For the cheapest motel in El Paso it wasn't terrible and acceptable for an overnight stay. Rooms were fairly clean.
- 3/5
It's disappointing when you fill for a special request and they don't honor it.I have problem going up the stairs,I got the room but I had to go up the stairs.
- 5/5
Good service
- 1/5
In it
- 5/5
How clean room was. it was nice stay.
- 1/5
Room was trashed and nasty, it was crack central, think of the worst slum hotel in your city and this is it. Mold, dirty beds, cockroaches, blood on the lamp and walls, ect
- 1/5
Couldn’t pull my box truck in parking my room my sc didn’t work the African lady at the front desk was really rude
- 1.5/5
Breakfast was great! Bed felt cramped and squeaky, felt like I was gonna break it, tv was small and out dated, it wasn’t enjoyable…
- 5/5
How clean room was. it was nice stay.
- 1/5
Couldn’t pull my box truck in parking my room my sc didn’t work the African lady at the front desk was really rude
- 1.5/5
Our room had not been cleaned before we checked in. Ewww :(
- 1.5/5
Breakfast was great! Bed felt cramped and squeaky, felt like I was gonna break it, tv was small and out dated, it wasn’t enjoyable…
- 5/5
Exceptional
- 1.5/5
Location was great. Our room had not been cleaned before we checked in. Ewww :(
- 2/5
The office lady was nice, she said I booked a smoking room. She offered to change it. Room was ok later a couple roaches in the bathroom. It was cheap price
- 0.5/5
Bad
- 1/5
It was very sad to see hotels gouge their prices like this one. To make it worse, the room was very dirty. How hard it is to use a cleaning rag to remove some of the grime? I’ve never encountered a hotel requiring a $100 CASH deposit. Oh and I forgot to mention the roach.
- 5/5
Exceptional
- 5/5
Great place
- 1/5
Due to BTS concert, there were very few hotels left and all of them were super expensive... This hotel looked fine in the photos, but the actual hotel was quite awful... Well, if the price was reasonable, then I would have rated higher, but with the price we paid, I have to rate at these ratings unfortunately...
- 0.5/5
Bad
- 1/5
Breakfast
- 1/5
Not visited
- 1/5
Nothing . The staff were terrible. Building was gross. DOOR WAS BROKEN . Wouldn’t lock or stay shut . Unacceptable and unsafe. When this was brought up to the front desk they handed me a voucher for a cheaper stay as if nothing was wrong . Disgusting and shady. Not worth a penny over $15 a night .
- 1/5
Nothing . The staff were terrible. Building was gross. DOOR WAS BROKEN . Wouldn’t lock or stay shut . Unacceptable and unsafe. When this was brought up to the front desk they handed me a voucher for a cheaper stay as if nothing was wrong . Disgusting and shady. Not worth a penny over $15 a night .
- 2/5
Really duty the room and the property that’s terrible
- 2/5
Phone was not plugged in, had to search for phone line cord
- 1/5
Dead roaches
- 4/5
Property was decent considering what price I paid. But I believe cleaner could have done a better job. But it wasn't too too bad. Staff was ok. Pool wasn't usable it was really bad.
- 5/5
I liked the layout of the buildings! It was pretty easy to find our room. I liked that there were a lot of trash cans and vending machines available. They have waffles for breakfast! I didn’t know until I was rushing out the door. The airport shuttle was pretty convenient! Wasn’t able to use it for picking us up from the airport since the front desk got slammed due to the BTS concert attendees. The pool seemed to be closed since it had the cleaning hose the entirety of our stay.
- 3/5
The check in process was smooth, the fact that they have a restaurant in the parking lot and the bed was soft. The room I stayed in 214 the door seemed to have been forced open at some other time and not properly fixed leaving the door latch exposed. I understand it’s magnetic but didn’t give a whole lot of comfort in being secure.
- 5/5
I liked the layout of the buildings! It was pretty easy to find our room. I liked that there were a lot of trash cans and vending machines available. They have waffles for breakfast! I didn’t know until I was rushing out the door. The airport shuttle was pretty convenient! Wasn’t able to use it for picking us up from the airport since the front desk got slammed due to the BTS concert attendees. The pool seemed to be closed since it had the cleaning hose the entirety of our stay.
- 1/5
Poor service
- 5/5
Clean room. Good breakfast
- 5/5
Breakfast was freshly made clean rooms
- 4/5
Reservation can get pretty busy
- 1/5
Not much The television, microwave didnt work we found a water roach and without the latch on our door, door didnt lock right. And water had a funky smell. And we paid way too much for our stay. Price gauging
- 1/5
la TV no funcionaba, la cama estaba sucia no cambiaron las sabanas, a medio baño se iba el agua caliente, habia una cucaracha aplastada en puerta del baño, todo HORRIBLE, pague por 3 noches, no me quede la 3ra noche era asqueroso, solo fuimos al concierto y a dormir y al dia siguiente nos regresamos a casa
- 1/5
Beinf pregnant i could not stay in that room. As the room stunk and was unbearable. Tried a rwfund but the owner was extremely rude. Would never stay here again.
- 1/5
Fast forward. Get to the airport and call the hotel for the “shuttle”. After waiting 45 mins and calling back I got a there is a lot of traffic excuse. Well the shuttle was an old van without a logo so I didn’t know to get in the van till front desk called me to tell me to get in. Middle seats were broken so you had to squeeze your body and bag into about a 10” space. I saw no traffic on the way back so they either didn’t send the van or they just didn’t care too. I get to the hotel and all of a sudden without warning I was suppose to have a cash deposit for the room. I didn’t have a debit card or that much cash to do so. The room was dirty. Blankets, floors bathroom with mold on the ceiling and the bathroom was pieced together and barely functional. Best of all there was a photo on the wall to cover what I believe to be a hole. We went to a near by store and bought pillow cases, blankets, and cleaning supplies. Didn’t use the pool as we didn’t have time. Breakfast was good.
- 3/5
The check-in was a smooth process until I was told there was a $100 cash deposit. I was never notified that I would need to put that amount down as a deposit but after checkout, I did get the money back. It was just a bit inconvenient since I didn’t have cash on me. The room itself was OK. The bed cover had holes from what looked like cigarette burns. There were some stains on the ceiling & the wall. The leg of the table looked like it was about to break, the fan exhaust in the bathroom did not work, the walls are super thin, and you can hear the conversation next-door and lastly, the shower only lasted a few minutes of hot water before it went to cold water.
- 4/5
It was clean but the fridge didn’t work
- 1/5
Room smaller than pictures in the advertised, didn't clean my room, price was like a 5 star hotel,rude desk attendant.
- 1/5
The room had cigarette hidden underneath the bed . Chair was dirty . Broken sink .
- 1/5
Todo terrible, la señora que atiende no es amable y los cuartos están en mala condiciones muy sucios, las camas si son cómodas pero era muy sucio
- 1.5/5
Great location. Easy access to freeway and shopping. Very dirty. Mold in sink, floors were not swept and food or drink splattered on things. Sheets appeared clean but white duvet was filthy. Door to room didn’t shut completely.
- 1/5
Par contre petit déjeuner excellent (il fallait au moins ça pour nous remonter le moral)
- 1/5
It has a four star, but it’s not it was dirty. There was bugs in the staff was really rude when I went to make a complaint.
- 1/5
Bad customer service, the gentleman in the front desk and lady in the breakfast area. Tooms
- 1/5
The rooms had bed bugs. Blood stains on the lampshades. The door to the room didn’t have a lock on it and it wouldn’t full close. I would never go there again
- 5/5
The room was spacious and clean
- 4/5
Good
- 2/5
You definitely get what you pay for at $50 a night, the biggest disappointment and frustration was the lack of consistent hot water. I could overlook the trash everywhere outside, the stench of the room, and the cigarette burns on the terrible bedding, that all makes sense for $50 a night, but the lack of hot water was very annoying.
- 4/5
Breakfast was excellent staff was helpful when I asked for help
- 5/5
- 1/5
No tienen desayuno continental, y caro su tarifa si lo comparamos con el Marriot express de zacatecas.... Cuando me regrese a mi casa de USA NECESITARE LOS SERVICIOS DE EXPIDIA.. GRACIAS...
- 0.5/5
The lampshades were covered in heavy dirt and dark stains that honestly looked like blood. The walls had multiple holes that looked like bullet damage, making the environment feel unsafe and disturbing. The sheets were completely unacceptable full of holes and stained. There’s no way anyone should be expected to sleep in those conditions. It honestly felt more like walking into a crime scene than a hotel room. Because of how unsanitary and uncomfortable it was, we didn’t even stay. When we asked for a refund, the staff gave us a hard time instead of taking responsibility for the condition of the room. I would not recommend this place to anyone. Save your money and stay somewhere else.
- 1/5
Room was very dirty. There was hair in the shower, stains onthe walls/ shower curtains, stains on the blankets, cigarette burns on the comforters, mold in the coffee maker, and it smelled like sewer. Horrible stay. Never again!
- 1/5
The front door did not lock
- 4/5
Good service
- 5/5
Nice room, friendly staff,
- 1/5
Disgusting room and pool
- 4/5
Didn't eat there
- 0.5/5
Nothing
- 3/5
Pros: Rooms were clean and reasonable Breakfast was very nice and convenient Cons: Steps were frozen over and needed clearing to prevent slipping Parking was inconvenient Front desk staff seemed bothered, made us wait ∼10 minutes at check-in with no explanation Overall: Comfortable stay with a solid breakfast, but safety and customer service could use improvement.
- 5/5
Great
- 1/5
Dirty The pictures on the website are not to date ! I took pictures specially from the restroom and the bed sheets
- 3.5/5
Big screen TV Outside property could have been a little cleaner
- 3.5/5
My flight had to leave before breakfast so I thought I wouldn't be able to check out properly. It would have been nice if either the desk was staffed or at the very least there was a dropbox to leave my keycard in if there isn't anyone staffed for the morning so I wouldn't have to worry about being charged for something out of my control.
- 3/5
The staffs were polite and helpful
- 0.5/5
The staff. The lady behind the counter looks like a clown. Trying to look younger. I asked a few things of her and she wouldn’t move from her seat. Customer service here is not what it should be. I will not stay here again! Go somewhere else!!!
- 2/5
The pool was closed , was not informed of this . The room walls dirty, bathtub very old with stains, faucet have hanging on. Garbage all over property. People working on vehicles in the parking lot . I do not recommend this hotel .
- 4/5
Very friendly staff, good & basic free breakfast, clean. The pillows were uncomfortable. Overall, nice hotel and I'd stsy again.
- 5/5
Housekeeper kept knocking on the door during check-out day.
- 2.5/5
It was a bad experience you didn't let me cancel even after I got sick you where gonna charge me either way then there some lights that didn't work
- 3/5
There were bugs in the area where the food was located
- 2/5
Door would not close was warped didn't feel safe. Maid never touched the room for fresh towels or make up bed
- 3/5
The bedding was clean, so were the towels. The bed was comfortable.
- 2/5
There’s a cockroach problem
- 2/5
En la habitacion había cucharachas y en la noche desperte con ronchas de picadura de al parecer chiches
- 3/5
If you’re looking for a cheap place to stay a few nights, it has the basics. In my case, the bed in room 218 was super uncomfortable and the mattress had a nasty stain. They don’t clean the room during your stay—you have to go ask for fresh sheets and towels yourself. There was also water leaking onto the floor next to the bed, near the bathroom. Honestly, I think I like Motel 6 better.
- 1/5
Just nasty everything about this place.
- 1/5
I wouldn’t stay here it’s run down and it smells the water come up in the sink and it’s brown and it stink. I didn’t take a bath I checked out and went to another hotel
- 2/5
There was a weird smell when we walked into the room, so we had to open the door to try to get rid of it. The room is dirty, with dust in every corner of the room and walls covered with plaster of god knows what. My kids were walking barefoot in the room, and it left their feet black. The refrigerator was not working ( I didn't care since we had nothing to put in it). The pool was dirty, so we didn't use it (cloudy water).
- 1/5
Bed sheets where stained… the room smelled like cigarettes… pool wasn’t working due to not passing inspection.. other hotels better than this dump
- 1/5
The water smelled couldn’t take a bath stayed there one night and the sink was backing up dirty smelly water and the covers was dirty.
- 1/5
Rooms where half done. Tile grout in shower was done halfway and not done correctly. Numbers sequence was off, all over the place going from 178 to 198 and back to 180. Had me going around property several times around the whole property to find the right room. Room doors where damage and broken in this hotel was a disgrace and a big problem
- 4/5
Great
- 5/5
Everything was great!
- 2/5
-
- 5/5
Friendly staff
- 5/5
Awesomeness
- 5/5
I didn't use the pool but the view was wonderful, the food amazing thank you
- 1/5
Never will I stay here again so nasty disgusting dirty. Plus i had a hard time them opening the door had to wait a long time to check in.
- 5/5
Great
- 4/5
Didnt notice the pool
- 2/5
Room was dirty there was pills or vitamins on the floor in plain site room had a smell of funk and cigarettes the shower look dirty there was worms behind the bathroom door. If it wasent for me being exhausted and needing to sleep I would have left. Only good part was the bed was clean and we checked it sheet by sheet and mattress all looked clean and no sign of roaches so those are positive. The people that hang out and around are sketchy so 2nd amendment highly encouraged !!
- 5/5
Everything good
- 1/5
Bathroom was filthy and so was the refrigerator
- 5/5
Good
- 1/5
Took 2 and 1/2 hours to get into my room because they couldn't get the keys to work mind you i was only there to sleep before i had to get up so 3 to travel. Complete waste of money not to mention the room had dead bugs or bugers with blood on the walls really gross.
- 2/5
The tub was gross. I couldn’t even use it. Had previous guest hair all over it. Also my sheets had blood stains.
- 1/5
Noisy at night. People slamming doors and up to 1AM, playing music, talking on balcony. Wanted to book a bigger room for next night to move to quieter section and they told us we would need to check out at 11 AM and check back in at 2:30 PM! I travel for work, been in 1000s of hotels--never been asked to check out for several hours if I booked back to back nights at a hotel! Staff incredibly hostile. Has ICE injected so much tension into this community? I believe so. This used to be such a friendly town.
- 1/5
Whole experience was horrible, it did not have a Bolt Lock, the tiny coffee pot did NOT work, the bathtub was Filthy, only ONE Ice Machine all the way across the courtyard by the pool was working! Felt unsafe with people hanging out in the parking lot smoking suspecious substances (smells like skunk) and does not have an elevator anywhere for the second floor rooms! Worst experience EVER!!!
- 1/5
방금 새벽 2시35분에 내 방으로 모르는 남자가 카드키를 찍고 들어왔다. 다행히도 잠금장치가 있어서 방 안까지는 못 들어왔지만 카드키를 찍고 문이 열렸다는게 충격적이다.
- 1/5
Terrible bed.. it dipped in the middle which made you side into each other, room was not clean. Dirty floors in bathroom. Bathroom door barely shut. Front door was warped and looked as the door wouldn't show. The door handle felt like it was going to fall off... Would not recommend the stay
- 2/5
This place is severely understaffed. It advertises as having a free airport shuttle but the fact is you can’t pre book this, and need to sit in a telephone line for like 15 minutes until you even get transferred to the front desk. Eventually we took an uber instead. When we arrived there were 7 people in line trying to check in or book a room with one person behind the front desk to help, answer the phone, and potentially close the reception to go and pick up people at the airport. The room was ok once we got it though bedding could have been nicer, the blanket was threadbare.
- 4/5
- 1/5
Dirty
- 2/5
Staff was nice and prompt but the sheets were filthy and the shower wasn’t hot
- 4/5
good breakfast, good location
- 4/5
Clean room. Needs new door and lock
- 5/5
Suoer nice and friendly people work here. Helpful and kind
- 1/5
The staff at the front desk were rude. I couldn't understand his english I don't have a problem with different cultures but over the phone I couldn't make out what he was saying. My wife pulled up and DID NOT like the look of the place. So, I had to rebook at SPARKS Hilton down the St. I looked at the reviews online and they were horrible ALL 1 & 2 stars, nax 3 stars. And the fact that they asked for a $100 CASH deposit was off putting. My wife traveling alone with our babies could not stay there. I had to rebook at another hotel (I have proof, for same day and time, stamped). Called for a refund and was given a hard time about that...Yes I found a great deal! but, BIG, BIG mistake. Had I would have been present there with her MAYBE this location would have been fine. This LOCATION was SKETCHY for a woman traveling alone. I am requesting a FULL REFUND! On top of ALL this we had a medical emergency that your STAFF cared nothing about. You guys need customer service training, speech and phone etiquette training and a make over of clean dishes, sheets and fresh paint along with a bombing roaches have been reported. .
- 2/5
La habitación está descuidada
- 2/5
La habitación está descuidada
- 2/5
The room was ok and the area is not far from restaurants
- 2/5
The room was ok and the area is not far from restaurants
- 3/5
I requested a non smoking room and was given a room that smelled heavy of smoke. I also had a neighbor partying all night.
- 3/5
I requested a non smoking room and was given a room that smelled heavy of smoke. I also had a neighbor partying all night.
- 1/5
Rooms have roaches and are still very dirty and bathroom tub still have hair from the previous guests which is unacceptable.I had to clean my tub just so me and my 11 year old son could shower which it should be housekeepings job to do so that is what they get paid for.We really didn't feel good about even eating breakfast because if there are roaches in the rooms then I'm sure they are every where eww.
- 3/5
The toilet was broken; when I flushed, the water wouldn't stop unless I closed the lid with my hand. The shower head was also unadjustable and broken. Finally, the coffee maker was dirty, with coffee grounds from the previous day stuck in the water, making it unappealing. Finally, the entrance door was difficult to lock, and there was one time when my card wouldn't accept my card and I couldn't get into my room. It's a very old hotel, so I think that's understandable. If asked if I would stay again, I would definitely say yes. Despite the hotel's age, I think the pricing was reasonable.
- 5/5
Nice clean rooms with a great breakfast. Perfect rest stop if you are driving from Houston to LA,
- 2/5
Hotel demasiado sucio en los espacios publicos. Puede ser hotel viejo pero lo viejo no debe estar peleado con la limpieza. La primer habitacion que nos dieron olia super mal y afortunadamente en recepcion nos cambiaron a otra habitacion en la que se encargaron de aromatizarla antes de darnosla. Igual tambien en las habitaciones se ve que falta limpieza. El desayuno regular pero igualmente limpieza no es su carta fuerte. Se ve que les falta personal.
- 5/5
Everything was great!
- 5/5
The room was decent but the cleaning was okay.
- 5/5
Cleanliness and friendly staff
- 2/5
Room would have been considered ‘tired’ 12 years ago. Just no care to keeping the room maintained & clean. Filthy mirror, lamp base caked in a sticky film of dust, brown perma-ring in the toilet. Door literally seemed ready to fall off its hinges, and just for reassurance, safety latch had been removed. Place could really benefit from a maintenance sweep, and a deep clean. Or maybe just some Windex.
- 1/5
Horrible experience…
- 5/5
Everything was clean , and the front desk was every nice .
- 1/5
Room was full of insects roaches and no hot water
- 2/5
We didn’t end up staying at all. I was toId I would have parking for my moving truck. I specifically asked ahead of time due to moving my parents from Texas to California. I was assured adequate parking for our rental truck. In reality it had tight stalls for regular vehicles let alone RVs or moving trucks.The receptionist/owner said I was already charged. She didn’t even consider refunding us.
- 5/5
Clean rooms & great staff
- 1/5
Staff there were very disrespectful. Girl named Jasmine hung up on me this other guy at nite refused me a room I had booked on line because I had no I'd from my wallet being stolen. Just the worst experience and wouldn't recommend anyone staying there. I contacted the BBB to have the place shut down.
- 1/5
Roaches crawling on walls across table! Bb
- 5/5
Good
- 5/5
Good
- 5/5
Nice
- 2/5
Room had a very bad stench .
- 2/5
Dirty facility, with trash everywhere. Room was stinky and not clean either. I brought my own blanket and pillow in because I was afraid the bedding wasn't clean
- 4/5
Good customer service
- 5/5
Breakfast was good ^_^
- 2/5
The room had a bad smell of animal to it and overall pretty dirty especially the bathtub was bad .. wouldn't wanna go there again
- 5/5
The rooms are always clean
- 5/5
The room is always clean and the breakfast is the best
- 4/5
Room is spacious
- 5/5
Room was nice and clean .
- 5/5
Very quiet
- 1/5
Amenetje
- 1/5
I've stayed in bad hotels but this tops it off. Cigarrrete smell everywhere and the cleaning lacked all over .
- 5/5
It was good
- 1/5
The staff was rude the room was trash and they changed the pet deposit from 15.00 to 60.00 a day from one night to the next. When I complained they kicked us out and refused to refund my money I was on day 3 of a seven day stay. The owner was rude and was yelling and cursing. I would never ever recommend this hotel. These people are foul
- 1/5
the roof of the bathroom started leaking dirty water , and i did not get a handicap shower.
- 5/5
Yes
- 1/5
The room was dirty. They did not come in until the second morning to clean the room. The room was roach infested. Never again.
- 5/5
Awesome
- 3/5
nA
- 4/5
room could have been a little more fresh clean bed was spring squiky and the breakfast was ok
- 5/5
The Breakfast very good
- 3/5
Staff confused. Was given wrong room.
- 2/5
We wait two hours for checking, nobody was there. Room restroom was leaking, door wasn't working well.
- 5/5
Yes
- 1/5
Very unclean, door was broke, airconditioner was dirty, and floor very sticky. Overall not very kept.
- 5/5
Check in had some issue due to short staff and there was no way to contact anyone from Motel6. The rooms were clean, and the beds was very comfortable. Breakfast area was dirty, so we did not use however the restaurant next door was excellent.
- 2/5
Door was stuck felt like I was breaking in with my key smh
- 1/5
The bathtub backed up, I received a text message when I checked in to respond to the text with any issues or concerns. I did text a reply notifying the hotel that the tub in my room was backing up. No answer or reply and the issue was never resolved. When I went to the front desk to notify them in person there was a hand written note letting guests know that there would not be anyone at the front for 30 minutes. I was there from Tuesday-Saturday and the room was never checked on or cleaned once. On New Years there was no one to refill the breakfast station so once it was gone no one else got to have breakfast.
- 1/5
The rooms, bedsheets, blankets, pillow cases were dirty. I don’t recommend it to anyone!
- 5/5
Very clean and friendly by desk staff was very nice!
- 1/5
I was aware it was a smoking room, but man, can the management ask housekeeping to change the bed sheets??? Bed sheets stank like cigarette smoke and had cigarette burns on them. Over all, horrible room. Sincerely, Disappointed Guest
- 4/5
Place needs some serious remodeling. The air conditioner/heater runs constantly. Not even sure it can be changed. I don't even know how this is possible but the Television channels aren't in order. And the guide when you do find it on the tv doesn't match up to any of the numbers. Breakfast was decent though. Eggs and sausage, cereal, instant oatmeal, yogurt, and a waffle maker. The waffles are shaped like Texas so I thought that was kinda cool.
- 1/5
Nuh
- 5/5
Great service great food
- 5/5
Everything was perfect
- 1/5
Unfortunately, the stay didn’t meet expectations. The room wasn’t very clean, and some amenities were either missing or not working properly. This made the overall experience less comfortable than expected.
- 3/5
The room is in good conditions, everything worked okay. But the cleaning staff never did our room during our stay, it wasn’t clear if that was included or not. Our main issue was the woman working in the breakfast room on the weekend, she turned off machines ahead of time and trashed the remaining food even if there were more than five tables still seated.
- 5/5
Gravy was salt
- 1/5
They automatically check me in and take my money while I was a thousand mile away
- 5/5
…..
- 5/5
Great crew wonderful breakfast
- 3/5
Decia que no era fumador y la habitación huele horrible a cigarro
- 2/5
I was not told that there was breakfast.
- 1/5
Arrived a little after midnight, showered and we undid the blankets to go to bed. The sheets were filthy, crumbs and small pieces of what looked like Doritos and dirt. Sheets were wrinkly and looked like they had not been changed. Husband went to ask for clean sheets but clerk said they didn’t leave her any. I have pictures in case I need to send.
- 5/5
Great stay!
- 5/5
Yes
- 3/5
Staff friendly room okay
- 3/5
Too many suspicious-looking people hanging around the property who were obviously not staying there. Maybe some type of security on patrol around the property would be a good idea.
- 1/5
I never received the help. I need. I have a lot of problems with my kid. I never opened the door. I have to walk like 23 times to the front desk to open up. Adore on my room.
- 3/5
Staff was very friendly and great customer service but there was roaches in bathroom
- 1/5
Toilet water tang was not working properly
- 1/5
Terrible!! We have a reservation 10 days ahead and when we reach the property, they told us they are fully booked and would refund the reservation fee… Imagine dealing situation like this when you’re tired of your trip driving 600 miles. Front desk never give any solution to help or call any nearby hotel that would accommodate us. Definitely will never ever recommend this hotel…
- 1/5
Staff was lacking
- 1/5
Horrible stay don’t recommend. If I could give zero stars this hotel would get one. Had three rooms for our family and everyone had a bad experience in each room. From the water not working, toilets not working properly, showers not working, beds were not changed blood stains on comforters room floors not clean properly. Manager on duty didn’t want to change any of the rooms or clean them properly gave us all an attitude about doing HIS JOB. Again DONT RECOMMEND STAYING HERE!!!!!
- 1/5
Doors have been busted in we could barely lock our door we entered our room they did not dump trash or clean anything bathroom had dead bugs as well and a dirty towel on the floor I asked for 3 towels cause I had 3 people they denied me and threatened to kick me out for asking for a towel for each person didn’t have breakfast as well as no tv or power outlets working absolutely worst hotel in El Paso even though it’s cheap terrible service and keep up on room and grounds
- 2/5
The staff are amazing butt the condition of my room wasn't the best clean yes, but whomever fixes things in the room may want to take pride in their work...metal wires were sticking out
- 5/5
Safe
- 1/5
Yes
- 3/5
Toilet was broken
- 3/5
La habitación estaba muy sucia. El espejo del baño con muchas manchas como de manos. La regadera sucia con pelos
- 1/5
Nobody was here to check me in
- 1/5
El cuarto lleno de cucarachas, nos cambiaron a otra habitación sin cucarachas pero sucia
- 3/5
I did wait shuttle 45 minutes
- 4/5
Ok
- 5/5
Good
- 5/5
Sleep as baby very quite
- 2/5
The room was run-down, not properly cleaned, and everything felt outdated and dirty. Employees clearly need better training to clean thoroughly and keep the hotel at a basic standard. The pools and patio area were extremely dirty, and the hallways throughout the hotel were also dirty and poorly maintained. The parking area is outdated, dirty, and feels unsafe at night. The breakfast was okay poor quality, but enough to get by for the stay. Honestly, if you don’t mind spending an extra $50 or so, I’d recommend booking a better hotel. This place has potential, but it needs major updates and real attention to cleanliness before it can offer a comfortable experience.
- 5/5
Ok
- 3/5
Staff service was very good but room condition was not at level. chair, restroom, front door lock and condition were poor and light was poor.
- 1/5
There were roaches in the room. We were offered another room, but those type of bugs typically are an investigation so moving wouldn’t help the issue.
- 1/5
Room sink had sewage back up so if you turned on sink whole room stank like it. Itching after waking up for hours. Homeless people everywhere in the courtyard and the shower turn on had to be spun over and over to turn on and off.
- 3/5
Shuttle from airport is a plus. The breakfast is good. I request a room in the lower level but was not granted even-though the hotel looked semi empty. That was a problem for me because my knee is in post surgery recover. There is no staff to help with luggage for this situations.
- 4/5
Room was very clean but the bathroom a little out dated.
- 1/5
The room was disgusting, a terrible smell and no option to be changed to other room. I went with my 5yo son, and he felt sick during the 15 minutes we were in. Don't waste your money making a reservation in this hotel
- 5/5
Good place
- 1/5
The smell was terrible. I will not recommend to any one
- 1/5
Dirty room, no hot water, tv and remote did not work, used soap bar in shower with hair
- 1/5
No hot water, was told at check in around 2ish there was no water, i came to hotel around 6pm to give them time because i have 1 toddler and 1 infant. Well around 10 pm i wanted to shower there was no water coming from shower head , and then i tried switching the shower to a bath and there was a bunch of dirt coming out of piping. Also when i went to brush teeth the water smelled so bad, ... so not only did i get to shower me and my kids but the microwave wasnt even connected and didnt work . I have videos of everything , this place is horrible , called management and the manager is yet to call me back
- 2/5
I requested a first floor bedroom because my father inlaw is disabled. Eventhough, they only gave me second floor. It was really hard to get him to room.
- 5/5
- 1/5
Called the room to ask me what my name was when we were a sleep then shortly afterwards homeless people came knocking asking for money and cigarettes and I just left afterwards with my family.
- 1/5
I just needed a quick room so it served its purpose but my god, holes in the walls, roaches, mold damage. I could go on but honestly not worth giving anyone who would wonder how bad it could be a reason to even try. Only saving grace was the people working the front are quick.
- 1/5
The bed made noise when you got in it. The air conditioning system had a bad grinding noise. There was two lightbulbs missing in the hotel.
- 3/5
Enjoyed my stay but the room did need some work. Toilet seat was broken, the door was kinda broken and hard to open. Receptionist always kind though.
- 4/5
Good
- 1/5
In restroom, shower tab is not working. Complained to front desk but I don't they will fix by tonight. Really upset with the service
- 1/5
This place is terrible. I accidentally ordered a smoking room. They charged 15 dollars per day for me to change it to a non smoker. Had to pay an extra $60 for no good reason. Old furniture. They won’t even clean or make your bed.
- 3/5
The ironing board was missing its cover. The television remote control was not functional. The hair dryer was not working. The room was ok
- 4/5
Stayed two consecutive nights, Monday & Tuesday. Actually stayed in the same room each night, which was crazy, since I booked each night separately. Door wouldn't close properly, so had to engage the deadbolt and door lock to get the door to stay shut! Was disappointed the second night when this was still a problem, since I mentioned it to the front desk when I checked out after my first stay. Still, the room was fine and the price was good, considering both night's stays were last minute decisions.
- 1/5
Room did not just feel neglected, it was evident that the room was neglected. I even have a video of the roach and dirtiness of the bed and the linen on it. Tried talking to the hard to understand manager only to be mistreated and turned away. We were optomistic about the situation and when we booked another stay in the following days, the middle eastern hard to understand manager retaliated with a 100 dollar deposit which had ever been the case before this roach and neglected rooms became an issue. Not only is that not cool, its definitely not cool. This property and the managment team deserve a -5
- 2/5
The area was not very clean and we found multiple cockroaches around the room both dead and alive. There was a lot of yelling outside our door and not the most comforting sounds. The staff were amazing though and really nice!
- 4/5
The room wasn't very clean. A lot of hair on the floor. Check in and out was fast and friendly! Breakfast was good!
- 3/5
Breakfast was horrible, the room conditions are okay the bathroom walls were full of holes the wall handle bar was falling off the wall I will not be coming back.not worth the stay
- 3/5
En general estuvo, lo qué nos dejó una mala impresión fue que nos entregaron la habitación con un fuerte aroma a cigarrillo. El cual toda la noche estuvimos respirando y fue muy desagradable, bajamos a pedir un Aromatizante, muy amablemente nos lo proporciono el recepcionista pero
- 1/5
The worst hotel I’ve ever had an encounter with . The room was disgusting I didn’t even stay they night there i immediately went and booked another hotel
- 1/5
The room was in horrible sanitary condition. When I opened the door and turned on the light there was a roach on one of the beds and it walked down in to the bottom of the mattress. As if that wasn’t enough … there was a huge unalived roach at the bathroom entrance. I had to walk right back out and pay 206.00 to stay somewhere else. Not cool.
- 5/5
Everything was great,I will stay there next time
- 5/5
Great breakfast
- 1/5
Tv would not work called front desk guy finaly got it turned on said they new the remote didnt work ask to be moved to a different room was told no room available yet windows where open lights on in two ajacent rooms emty all night very unhappy feal like i was riped off
- 1/5
Todo mal, olor a cigarro, colchón y habitación en mal estado, no dormí ninguna noche en el, busque otro hotel y pague doble
- 1/5
Zero rating l. Avoid at all costs. Dirty, unsafe, vroken locks, moldy refrigerator, dirty sheets.
- 5/5
Is the most economical places in El Paso across the multiple stores, restaurants and places to have fun. Also pretty close to the airport.
- 1/5
Mold in showers
- 5/5
All it is ok great pñace
- 1/5
Dirty, scary, left and found a different hotel.
- 1/5
I never checked in j didn't make it to lmapso they still charged me
- 5/5
Very quite
- 2/5
Room is in need of maintenance. The tub does not drain. Walls have holes and unfinished sheet rock repairs. The door doesn’t close properly and the keys malfunctioned several times. The breakfast is bad, microwave food. The coffee was ok.
- 5/5
Clean
- 3/5
Hello the problem was that the bathroom door was coming off the hinges and I reported it as soon as possible. I didn’t want anyone to get hurt if the door fell. I also reported it before I checked out
- 3/5
Good
- 1/5
The room and property were as expected, not great but acceptable for a quick overnight stop for my roadtrip. My main issue is with the staff. At checkout, the man attending the front desk asked to see my email for the booking, thinking he needed to see my itinerary number or something I handed it over. He then tried to leave a review himself. This was very invasive and freaked me out. I’m not sure if this is a common occurrence at this location or something this specific person does, however, that was unacceptable and weird.
- 1/5
Ppor administration persona.....l rooms smell ugly
- 5/5
Good place
- 5/5
Like placed
- 2/5
No housekeeping... also, i selected pay at checkin they didn't respect it
- 4/5
Room could use much needed upgrade, otherwise it was pretty standard as far as quality for pricing
- 4/5
The Room was clean except For a little detail with the bathroom. The shower curtain was dirty.
- 5/5
Like the place and location
- 5/5
good stay
- 5/5
Good place
- 5/5
Very good service from front desk, specially guy from front desk, I come many times here, he always kind and helpful person, his name is scientist
- 4/5
Room was clean and I do not expect with all amenities like any large hotel. Arrived almost midnight called front desk and the female staff came to pick me up. Breakfast has waffles, egg, sausage & muffin.
- 2/5
Cochroaches in bathroom and the door
- 1/5
The room was dirty and unsafe - I was offered no other accommodation and had to find another room at another hotel at the last minute.
- 4/5
Nice room, good breakfast
- 4/5
Courteous Staff
- 4/5
Good enough. Clean. No frills. Nice staff. Super close to ELP and restaurant on site if you can’t drive another mile.
- 5/5
Good
- 2/5
Place was extremely dirty
- 4/5
Hard to find our room. Weird set up
- 3/5
This is an old property. You can see the doors have lots of holes where oie licks were mounted. Had lots of problems with the electronic licks not working. Actually had to have manager open it one time. But he's were ok as was the shower. But you can definitely tell the rooms are getting up there in years. Price was good.
- 2/5
The toilet seat still had pee on it. Trash on the floor. Not sure if they changed the sheets.
- 2/5
Both arriving and departing counter staff were friendly, helpful, and courteous. This facility did not measure up to my opinion of the Wyndham name Not sure why this is named Super 8 Wyndham Airport. Was no where near the airport.
- 1/5
The place was very dirty. We felt very unsafe people lurking around walking around looking like they were possibly selling drugs. The hotel was dirty There was mold on the walls, and I could hear my neighbors snoring through the wall or the door that canjoined them and then when I got there, I was locked out of the room they had to come and reset the keys took him 25 minutes to get there…. NEVER ever again!!!!!
- 2/5
People drunk and arguing outside of my room, woke me up at 0400. Beer bottles under my truck tires this morning. Outside door is warped with duct tape on it,deadbolt doesn't work either, hell if you fell onto door from outside youd be inside. Not secure at all. Remote was broken too
- 1/5
Room was not clean
- 5/5
Good
- 1/5
They took advantage of the website and the hotels provider and myself
- 5/5
Good
- 5/5
Friendly
- 4/5
Many thing need repair or replace
- 4/5
I'm still staying it's a comfortable area, the breakfeast is delicious and all the other amenities are convenient. They need to correct some issues with reservation placement but you can't beat the price especially with all the amenities they provide.
- 1/5
Horrible experience super dirty
- 3/5
Bathroom not clean Dirty .wholes bed sheets No towel Broken coffee machine
- 5/5
Was really nice and peaceful, company preffered
- 3/5
It's a good budget hotel and the free breakfast is nice. The only thijf
- 3/5
You get what you pay for. Incredibly inexpensive rate. Very run-down room with rough walls, ceilings. Cheap place to get some sleep on a roadtrip.
- 5/5
Great
- 5/5
Like the breakfast
- 5/5
M
- 3/5
Trash on the floor and someone underwear socks and towel in one of the drawers.
- 5/5
Great stay
- 1/5
Be a safe place when you can see thru the door Handel and that you can give door a good push and it will open
- 5/5
- 4/5
But they had great service and breakfast.
- 5/5
Hotel manager, that was the only room they had left on the first floor and I’m disabled so I was not a bolt to go in any other Upstairs location. Also, the smell of the room was a color of cat urine and there’s a huge hairball in the back of the door. The bathroom there was bubblegum on the headboard. It was pretty horrible. I called to talk to them about it and nobody called me back.
- 5/5
Everything was great. Bed very comfortable and staff very nice, helpful and welcoming.
- 1/5
I had the worst experience at this hotel, my flight got delayed and finally canceled. My brother was also traveling with his family. His flight also got delayed, but he was able to leave that night so I told him I already booked a hotel just go ahead and stay there. I gave him the reservation number and all the information. They arrived at two in the morning with three kids, and the gentleman at their reception told him there was no way he was letting them stay there. My brother showed them the reservation, the room was booked and paid for and he said he didn’t care that he was not allowing him to stay there. I just cannot believe that somebody cannot have any common sense. We have the same last name he had my reservation and confirmation number. I will never stay in that hotel again.
- 5/5
Very inexpensive and a nice breakfast buffet! Staff is courteous.
- 5/5
The staff is really friendly, and helpful.
- 5/5
The front desk very nice and helpful.
- 3/5
Easy in and out... It was not very clean but for one night it was OK.
- 1/5
Then the 2nd room tv didn’t work and the coffee maker
- 5/5
The hotel staff were excellent. You can really feel that they are working hard to make the service better.
- 4/5
I have absolutely no complaints about this place at all. I stayed only two nights to attend a concert. That being said, I am very picky and you get what you pay for. If you’re anything like me, bring your own towel, bed sheets/pillowcase, disposable bed sheets and cleaning supplies. The place is fine but it’s old so don’t expect nothing fancy nor perfect. The breakfast is good with lots of variety and healthy choices. I would stay again and recommend.
- 5/5
If you need a place to stay safe, don’t be worried about it to be in secure. This is the place.
- 5/5
There was try to treat you nice no treat you like you are the most important thing a person on the on the building of the building. Are there for here what you need to what you want you looking for
- 3/5
Room was small & not clean, refrigerator was not cold bc the ice was built up so thick on freezer that door wouldn’t shut all the way. Grounds had trash. Did not use pool or eat breakfast. Bathroom door hard to close. Would not recommend this hotel.
- 5/5
Nice and clean hotel
- 3/5
Staff was great, property wasnt.
- 5/5
Clean room, outdoor pool
- 1/5
Dirty, don't bother with real cleaning
- 3/5
Yes there shops
- 5/5
.
- 5/5
The room is little dated but very clean. Staff very friendly.
- 4/5
Classic US motel with slight Twilight Zone vibes. The staff were very friendly and helpful.
- 2/5
No hot water provided and the door I had to pushed hard to able to closed it
- 3/5
The only thing was that there boilers blew up and had no hot water
- 2/5
I tried contacting the front desk and they would hang up once I tell them about the issue, it happened 3 times, then I received a text message saying that I could text my complaint to which I did, and still nothing happened.
- 5/5
Múltiples tiendas cerca del hotel como restaurantes, lugares para salir a bailar a caminar
- 5/5
Pool
- 4/5
Customer service
- 1/5
It was close to the freeway. I changed three rooms before I found one, although unsuitable and in dire need of repairs, I took because I could not get a change of hotels. I had requested Days Inn but ended up here in an absolute slum.
- 3/5
The bathroom tub was really dirty
- 5/5
Great place to stay
- 4/5
The property appears clean, employees are friendly, and the pool is well-maintained
- 5/5
I do not recommend this place to anyone. Smells terrible with cigarette smoke, very dirty toilet, bath area, dirty towels, and worst of all cockroach infestation… terrible, terrible experience
- 1/5
Very old hotel. Room was not clean. Marijuana smell in several areas. For the same price there are better hotels. I don't know how it got good reviews.
- 5/5
It was super nice and comfortable
- 5/5
Nice place
- 3/5
Front desk staff were kind and friendly but I will have to say it’s dirty. The floors in the room were nasty the sink clogged and smelled of sewer the bathtub also clogged. I only stayed to sleep though I was nervous to sleep in the bed due to cleanliness but I would not stay here if I had to stay all day. Stay at your own risk
- 5/5
It’s safe, comfy,quite, restaurants around very convenient
- 5/5
It’s a convenient hotel. It’s everything close the store airport car rental. The place is clean friendly place.
- 4/5
Neat
- 5/5
Clesn
- 3/5
Clean room, good for the price.
- 2/5
One of the dirtiest rooms I have ever stayed in. Everything from the walls to the floors were dirty. Smudges everywhere. You can tell they make the bed and clean up superficially. Bathroom smelled bad. I tried not to even use the toilet. Glad it was just one night.
- 5/5
Great spot for convenience and reasonable rate.
- 3/5
Staff helpful
- 4/5
Very good breakfast
- 1/5
Bad customer service !!
- 1/5
Floor was dirty with used condom wrapper; dried vomit on the bed skirt; housekeeping barged into my room when I had another 24 hours on my reservation and argued with me claiming that I am supposed to check out, front desk said the info regarding my reservation being for an additional 24 hours was correct and housekeeping should have known that it wasn’t due for checkout.
- 4/5
There is a shuttle to El Paso Airport. The pool is Awesome and clean. It’s family friendly and safe. Free parking . Located in between Village Inn and Tony Lamas. There is a Large mall across the street.
- 5/5
Good rate with good quality food
- 5/5
Like place
- 5/5
Like place
- 4/5
It’s good enough
- 5/5
Clean and easy
- 4/5
Good
- 5/5
Good
- 5/5
Wonderful. Private. Safe
- 5/5
Good
- 5/5
good stay
- 5/5
Like the place
- 2/5
Dirty property, is not a good place to stay
- 1/5
Hotels.com customer service said they will help me with ca celation but I nevar got a call or e mail, never was refunded
- 3/5
Stayed for a week, room was never cleaned , had to get our own towels, trash nevered emptied, shower curtain wouldnt stay closed, door to room didnt shut without the door latch shut at the top. Looked like the door had been kicked in.
- 5/5
Like yo stay
- 5/5
Good place
- 3/5
Good bfast. Clean. Can use a bit of an upgrade
- 5/5
Like place
- 5/5
Staff was great and accommodating
- 2/5
It was in a convenient area, but it was not very clean
- 1/5
This was the wirst experience ever. Bad neighborhood, noisy guests, felt unsafe, dirty room, terrible mattress. Sleeping in my car in a parking lot would have been better. Don’t stay here!
- 1/5
- 1/5
Pictures on Expedia need to be updated. The whole hot situation was a mess. The property was in very bad condition. The room was dirty looked like the bedding was the only thing that was changed. This was a negative experience and I will not stay in this hotel again.
- 1/5
Worst hotel ever 😪 i dont feel good on my health there was hair all other bath tub and needs to remodeled it was nasty in the room unsanitary too. I complained so they can clean the room and said they only clean when they we check out and told them it was not clean at all and seem to make excuses about it.
- 1/5
Nasty and mouse hole in the wall I covered with duct tape we were too tired to leave and try to find something else that night that is the only reason we stayed that night and no refunds for the three days I paid for because I did it online with Expedia.
- 5/5
Overall good
- 1/5
No mucho solo lo conveniente de el lugar
- 5/5
Great servicié and good rooms
- 5/5
Like the place
- 1/5
The room was just kindnof rundown. I ended up meaving at 230am because i woke up at 11pm and just couldnt fall back asleep. Would not recommend.
- 5/5
Good location. Friendly staff
- 1/5
Pool closed and shuttle didn’t want to take me to airport when requested
- 5/5
Nice place
- 3/5
Trash outside
- 1/5
I understand as someone who does housekeeping how you have to turn over the place fast... But, only having the house keepers do the bed, the toliet, and the onside the of sink... And that is it... Is disgusting.. I know those floors and that tub wasn't skipped over just one time.. The floors shouldn't be black when you wipe it with a wet cloth. I felt so gross staying there. It felt like a place a drug addict would go.
- 5/5
Property was very convenient to the areas we needed access to. My wife and I are both 71yrs old and asked about handicapped access and first floor room but nothing was offered.
- 5/5
Good place for the price
- 5/5
Recommend
- 5/5
Good hotel
- 3/5
Average and good price
- 5/5
Nice place.
- 1/5
Restroom wall was rotting out and was dirty
- 1/5
Clean
- 5/5
Loved the bed and pillows
- 1/5
Room was really dirty pool wasnt working
- 1/5
People don’t clean and are rude when you ask them to clean. My bathroom was dirty we asked for it to be cleaned and they refused to.
- 4/5
Bathroom was not very clean, sanitary concerns… and Tv did not work
- 3/5
Needs way better cleaning.
- 1/5
If I could rate this place zero stars, that's exactly what i would give it. This is the worst hotel ever. I do not recommend this even to my enemies. The room was very dirty, the bathroom was worse with mold on the wall and roaches literally roaming the bedroom to the bathroom. I made several complaints to the front desk and nothing was done about it. They certainly do not care about the cleanliness of the rooms nor the needs of the customers. Stay far away from this place and do not stay at this place if you value your health and comfort.
- 4/5
Good suite stayed one night but was comfortable and clean
- 1/5
I waited almost 30 minutes at the front desk, and no one attended me; so I left