Studio 6 Extended Stay El Paso East TX
About Studio 6 Extended Stay El Paso East TX
Located within 13 miles of Chamizal Park and 14 miles of Benito Juarez Olympic Stadium, Studio 6 Extended Stay El Paso East TX provides rooms in El Paso. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The hotel features family rooms. All guest rooms at the hotel are equipped with a TV and a kitchenette. All rooms will provide guests with a fridge. El Paso Museum of Art is 15 miles from Studio 6 Extended Stay El Paso East TX, while Ciudad Juarez Cathedral is 16 miles away. El Paso International Airport is 8.1 miles from the property.
Amenities
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the location, cleanliness, and staff, while others report issues with cleanliness, maintenance, and customer service. Some guests appreciate the hotel's affordability and convenience, while others feel it lacks amenities and comfort.
- Affordable price
- Convenient location
- Inconsistent cleanliness
- Poor customer service
- 3/5
Clean room
- 5/5
Great Staff clean rooms
- 4/5
The rooms are clean and quiet .Air conditioning is super cool good place to stay
- 1.5/5
Desk clerk employee. No detail to cleaning base boards dirty and dusty. Exposed wires on ac unit. Shower curtain rod about to fall off. Only 3 total towels for a room for two. Bath towel, wash towel, floor mat.
- 5/5
Very helpful staff will stay there again
- 1/5
The location No coffee, no amenities, only one small bar of soap
- 4/5
Very good
- 5/5
Clean Room,the air conditioner was so cold!
- 2.5/5
Staff was cool young guy in the front was helpful Phone number they provided was inaccurate no one answers the phone.
- 3/5
Quiet. Not a bad place to sleep through the night. Found 2 live roaches (little ones, so they're breeding). A cleaning lady pressed a floor button, while on the elevator, so we would get off on the wrong floor. The front staff were pleasant, however. The faucet was leaking.
- 1/5
Charge extra fees that aren’t mentioned at check-in
- 1/5
Nothing The dirty room, smelled dirty, stained beds, staff was short the entry felt less then welcoming, it was busy and not family friendly
- 0.5/5
Bad
- 5/5
Shower rod look as though it could come down at any time.
- 1/5
Very poor
- 5/5
Nice Clean room and bathroom.
- 1.5/5
Didn't know that the customer ha e to put in a deposit of $100 dollars and some services they have by the company policy and rules
- 1.5/5
Didn't know that the customer ha e to put in a deposit of $100 dollars and some services they have by the company policy and rules
- 5/5
Exceptional
- 5/5
I loved the service upon checking in and out. Betty was a wonderful & very sweet lady. Our room was also very cold and I was in heaven. Plus a laundry facility was available which made the stay a lot more comfortable. I didn't like how slow the elevator was. One major dislike was more towards Booking.com. Having to pay a deposit and pet fee was a shocker and I'm glad I wasn't on too much of a limited budget.
- 5/5
I loved the service upon checking in and out. Betty was a wonderful & very sweet lady. Our room was also very cold and I was in heaven. Plus a laundry facility was available which made the stay a lot more comfortable. I didn't like how slow the elevator was. One major dislike was more towards Booking.com. Having to pay a deposit and pet fee was a shocker and I'm glad I wasn't on too much of a limited budget.
- 4/5
The only issue was with the T. V. Remote which works work on and off when I would send it commands. Very minor but still an issue. Other than that. Stay was good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Nice and friendly staff. Knowledgeable and quick to respond.
- 4/5
The hotel it self was good. How ever not good on room service. Short on towels, short on cleaning staff, room service phone didn't work and NO coffee maker and we never saw security. But over all we enjoyed our stay.
- 0.5/5
The bathroom was dirty and nasty
- 4.5/5
Superb
- 0.5/5
The bathroom was dirty and nasty
- 5/5
Gracias
- 0.5/5
They cancelled my booking without explanation Unprofessional
- 4/5
More comunication from attending
- 3.5/5
Good
- 4/5
Very good
- 0.5/5
Bad
- 1.5/5
There wasn’t anything that I really liked, except parking was close enough. No ice maker, charged an extra $12.00 that contradicts the welcome email I received prior to arriving. No front desk clerk at front desk at check out unless I wanted to pick up a house phone and wait. Would have preferred a hard copy of my folio. No breakfast offered. No shampoo in bathroom, room definitely looks old.
- 1.5/5
There wasn’t anything that I really liked, except parking was close enough. No ice maker, charged an extra $12.00 that contradicts the welcome email I received prior to arriving. No front desk clerk at front desk at check out unless I wanted to pick up a house phone and wait. Would have preferred a hard copy of my folio. No breakfast offered. No shampoo in bathroom, room definitely looks old.
- 0.5/5
Nothing Nothing
- 0.5/5
Nothing Nothing
- 4/5
Did not like that the elevator shuts down and inoperable. Rooms are clean, staff is on point, beds are comfortable.
- 3/5
Close to freeway n food places Shower was clogged and toilet was clogged
- 3/5
Shower was clogged and toilet was clogged
- 1/5
When we got to the Hotel and checked in, we were given keys to a room that was dirty, dirty sheets dirty bath tub. We had to go back down and ask for a new room. We also used the steps instead of the elevator because we were told that it was acting up
- 1/5
I can’t really review this because the hotel was double booked and I did not get a room. I was told my room was canceled after I had driven nearly 9 hours to get there. However, I believe that the staff was really kind and it wasn’t on them. It was more on the management and the owners which aren’t local so that cost a big problem I had called earlier to confirm my late check-in and the management who I’m not sure where they’re at had told me that I was gonna be OK, but once I arrived, the staff told me that they weren’t even aware and they had just been told to hold off on telling everybody that their room was canceled. I think that the staff was really really kind, and I wish I could’ve stayed there too. Give them a better review of the actual amenities, but besides that it was just a little hiccup in my trip.
- 1/5
when we got to the hotel. they canceled all of our reservations so they could quadruple the prices, thats not right hotels should honor the reservations, but corporate greed won. Almost a 1000 people lost their reservations due to greed.me and my party ended up sleeping in a cramped little car for 3 nights don't overbook your rooms and don't cancel reservations because you want to raise rates for another event
- 1/5
They cancelled my reservation on the spot. No previous notice. Had to figure out what to do on our own at midnight after flying from another country. Still haven’t had a refund…
- 3/5
3/4 staff was helpful and
- 5/5
Está bien el servicio
- 0.5/5
Nothing They overbooking.. did they cancel my reservation properly?
- 1/5
They had no vacancies and couldn’t accommodate my boyfriend and i
- 2.5/5
There was an unfortunate incident that was not the fault of the hotel itself but rather a third-party company. However, the front desk clerk could have been more thorough in her explanation, I was left misunderstanding and distressed until the situation was resolved.
- 2.5/5
The facility was decent, comfortable, and clean. There was an unfortunate incident that was not the fault of the hotel itself but rather a third-party company. However, the front desk clerk could have been more thorough in her explanation, I was left misunderstanding and distressed until the situation was resolved.
- 0.5/5
Even though we had a reservation for over a month, they didn’t have a room for us. Told us to go somewhere else after a day driving there.
- 5/5
It was a difficult time since many people were arriving to the city due to BTS concert and even when Expedia rebooked the hotel, the personal was super empathic and helps us to get a room, 3 hours late than the check in but they gave us the room and I really appreciate their support and service! 20/10 the hotel.
- 1/5
Bad
- 2/5
No me gustó que estaba sucia no tenía ni jabón para lavarse las manos todo lo demás Bien
- 1/5
Booked the hotel a month ahead of time. When I arrived no rooms were available . Hotel. Com refused to help rectify the situation. Very unsastified with Studio 6 and Hotels.com
- 3/5
I understand the overbooking by other agencies, but when you have a huge event going on in town, make sure you have appropriate staff to address immediate needs.
- 0.5/5
They cancelled my booking without explanation Unprofessional
- 1/5
People were crowding the counter and cutting the line, and there was no system in place to manage anything. One front desk employee (on his first day) was polite and trying, but management completely failed. A staff member named “Betty,” who appeared to be in charge, was dismissive and patronizing—telling guests to “calm down” when people were simply asking valid questions. Even worse, she made inappropriate “jokes” about harming guests, which was extremely unprofessional and uncomfortable. She also admitted this had been happening for days, meaning the hotel knew about the issue and still chose to be unprepared. Although I did eventually get a room, the entire experience was chaotic and stressful. This is not acceptable for any hotel. I would not stay here again.
- 0.5/5
Bad
- 5/5
Good pl
- 3.5/5
Na No towels available n they seem tooo clean and bed felt like I slept on a rock there was no softness super had bed . But hey I slept somewhere.
- 3.5/5
Na No towels available n they seem tooo clean and bed felt like I slept on a rock there was no softness super had bed . But hey I slept somewhere.
- 4/5
Clean and easy to check in.
- 5/5
yes ac worked great
- 0.5/5
The wifi was very slow in the room we were in and check in was difficult they seem to have problems with using booking apps. My stay was for 6 night but the staff could only get me 5 night so I had to come out of pocket to pay for another night and I have yet to get a refund
- 0.5/5
Bad
- 0.5/5
The room was comfortable and clean The wifi was very slow in the room we were in and check in was difficult they seem to have problems with using booking apps. My stay was for 6 night but the staff could only get me 5 night so I had to come out of pocket to pay for another night and I have yet to get a refund
- 4/5
Some negative aspects were that our microwave oven did not have a glass plate (I don't know if it was intentional), and the room wasn't really that soundproof, so there were moments you could hear people coming in and out of their rooms or the elevator. I expressed this to the staff, who apologized and said they were aware of the situation. Overall, it was a nice stay at a very convenient location and reasonable price (although, be aware of a 100 dollars deposit you need to pay to ensure you don't destroy the room, it is refundable, but they have had incidents in the past)
- 5/5
Exceptional
- 1/5
This lady was extremely rude
- 1/5
Felt like it was more like a apart then the hotel people were being loud all night phone didn’t work to complain also did have no hot water to take a shower overall was the worse hotel ever stayed at
- 4/5
Very good
- 1/5
Room was not ready at the check in time. No towels or pillow cases available. No sun blocking curtains. Noisy hallway in the morning. This hotel shouldn't be advertised by Expedia.
- 5/5
Staff is always friendly and very helpful. I always stay here for my family visits.
- 1.5/5
Staying just quick overnight was fine. Price was cheaper than the 4 others in that stretch. We need to stay in that area when we come thru EP. The rooms were boring. The bedding was awful cheap polyester, made me way too hot. AC makes a horrible noise, some of the lights didn’t work, thin walls, just small & weird.
- 2.5/5
Location It smelled bad as soon as we walked in through side door
- 5/5
Good
- 2/5
The room lacked luster, there was no water for a full day and no one notified me that there was a leak. They supposedly gave me credit for that day, and I have yet to receive that credit back on my card. The hotel didn't feel safe and had a bad smell as well. Overall, it is not a hotel I will be recommending.
- 2/5
The room lacked luster, there was no water for a full day and no one notified me that there was a leak. They supposedly gave me credit for that day, and I have yet to receive that credit back on my card. The hotel didn't feel safe and had a bad smell as well. Overall, it is not a hotel I will be recommending.
- 3/5
Forgives put soaps
- 3/5
Forgives put soaps
- 2/5
The room is rough
- 2/5
The room is rough
- 2/5
Just a rough time
- 2/5
Just a rough time
- 2/5
The hotel's charges for towels and in rough condition
- 2/5
The hotel's charges for towels and in rough condition
- 2/5
Needs a little care
- 2/5
Needs a little care
- 5/5
Clean room staff are friendly
- 5/5
Clean room staff are friendly
- 5/5
Todo muy bien gracias
- 5/5
Todo muy bien gracias
- 1/5
Ok
- 1/5
Ok
- 0.5/5
Nothing
- 5/5
Good rooms, good pricing per night and great service. No complaints with anything
- 5/5
Good rooms, good pricing per night and great service. No complaints with anything
- 5/5
The room was very clean, the pillows are soft, love the fact there is no carpet.
- 5/5
The room was very clean, the pillows are soft, love the fact there is no carpet.
- 5/5
Fast and friendly service
- 5/5
Fast and friendly service
- 5/5
It’s been excellent and room is very clean
- 5/5
It’s been excellent and room is very clean
- 5/5
Great!
- 5/5
Great!
- 3/5
The desk clerk was friendly, the room was clean, the bed and pillows were very comfortable, but I was a bit dismayed that there was not even a box of Kleenex in the room, which was very spartan. No hairdryer either.
- 3/5
The desk clerk was friendly, the room was clean, the bed and pillows were very comfortable, but I was a bit dismayed that there was not even a box of Kleenex in the room, which was very spartan. No hairdryer either.
- 5/5
very helpful at reception
- 5/5
very helpful at reception
- 5/5
Pleasant stay, great price and great location near restaurants and shopping.
- 5/5
Pleasant stay, great price and great location near restaurants and shopping.
- 4/5
Good location. Clean No lobby área. No one at front desk.
- 5/5
Nice clean room. Good price. Friendly helpful staff. I would definitely stay here again.
- 5/5
Nice clean room. Good price. Friendly helpful staff. I would definitely stay here again.
- 5/5
Nice rooms & friendly staff. Good place to stay while working around there.
- 5/5
Nice rooms & friendly staff. Good place to stay while working around there.
- 5/5
Customer service
- 5/5
Customer service
- 5/5
ok
- 5/5
ok
- 3/5
Nice staff , extra charges for everything clean area but could use a little up grading
- 3/5
Nice staff , extra charges for everything clean area but could use a little up grading
- 4/5
I did not like the fact that there is a charge for the amenities. We spent a days and the room was.not cleaned once unless we paid for it. If we wanted clean towels there was a charge. No of the amenities on your portal were available without an extra fee
- 1/5
This is the second time I end up with dirty washcloths and get the annoying courtesy knock and 1 hour and a half early. Still you guys have the audacity to try to attempt to open the door. Do you want to get sued? I was naked hello!?
- 1/5
This is the second time I end up with dirty washcloths and get the annoying courtesy knock and 1 hour and a half early. Still you guys have the audacity to try to attempt to open the door. Do you want to get sued? I was naked hello!?
- 1/5
Hgfc
- 1/5
Hgfc
- 5/5
The convenience and the cold rooms
- 2/5
Location The rooms need better upkeep. The bed were very uncomfortable and the pillows were extremely hard. The vending machines didn’t work and the restroom had a vent leak.I was also charged twice, once through booking and again at the property.
- 1/5
The room was dirty with toothpaste stains. My towels were dirty and reception had the audacity to want to charge me. The young lady that I checked in with has an attitude. The problem is that Im a regular and this hotel is really conveniently close to family. Hopefully my next rental wont be as bad.
- 1/5
The room was dirty with toothpaste stains. My towels were dirty and reception had the audacity to want to charge me. The young lady that I checked in with has an attitude. The problem is that Im a regular and this hotel is really conveniently close to family. Hopefully my next rental wont be as bad.
- 3/5
Easy location, clean room. A little bit of a funky smell but you can see the staff works hard to keep the hotel running.
- 3/5
Easy location, clean room. A little bit of a funky smell but you can see the staff works hard to keep the hotel running.
- 4/5
very basic, simple accommodations, older renovation in kitchen and bathroom that is not holding up too well. Kitchen sink, spouting water from base if not holding correctly, bathroom counter chipping along the edges. fridge was really loud going on and off. but overall, the room was clean and functional, and the bed was very comfortable. The person at the front desk was very nice and accommodating. The laundry facilities are a high point, as all of the machines seem new and clean and easy to operate with the cashless payment. I would rate it higher if some of those little room details were taken care of. overall, it is a good value for the money.
- 4/5
very basic, simple accommodations, older renovation in kitchen and bathroom that is not holding up too well. Kitchen sink, spouting water from base if not holding correctly, bathroom counter chipping along the edges. fridge was really loud going on and off. but overall, the room was clean and functional, and the bed was very comfortable. The person at the front desk was very nice and accommodating. The laundry facilities are a high point, as all of the machines seem new and clean and easy to operate with the cashless payment. I would rate it higher if some of those little room details were taken care of. overall, it is a good value for the money.
- 1/5
Towels had black stains on it and I got a broken remote.
- 1/5
Towels had black stains on it and I got a broken remote.
- 5/5
Bien
- 5/5
Bien
- 2/5
The ac didn't work the bed sucked yea just not as great as others
- 5/5
It was great place to stay
- 5/5
It was great place to stay
- 5/5
Great Stay very clean economically sound
- 5/5
Great Stay very clean economically sound
- 4/5
Was very calm and quiet
- 4/5
Was very calm and quiet
- 3/5
Property was good for the price we paid but it could be cleaner. The comforter on one of the beds was dirty, the hallways had a musty smell. Outside of the property by the front door had a bad smell as well.
- 3/5
Property was good for the price we paid but it could be cleaner. The comforter on one of the beds was dirty, the hallways had a musty smell. Outside of the property by the front door had a bad smell as well.
- 0.5/5
Air was not working was really hot
- 5/5
Awesome experience and very courteous and knowledgeable staff
- 5/5
Awesome experience and very courteous and knowledgeable staff
- 5/5
Friendly staff
- 5/5
Friendly staff
- 5/5
Staying here was nice. No problems. Extremely courteous and helpful front desk (Faith).
- 5/5
Staying here was nice. No problems. Extremely courteous and helpful front desk (Faith).
- 3/5
Akak
- 3/5
Akak
- 5/5
Safe location Nothing
- 2/5
No dishwasher and very basic. The charges to get clean sheets is observed. Put in a request to get my room cleaned and I was not on the list.
- 2/5
Everything was good the problem was there were a lot of roaches and that was very bad
- 2/5
Everything was good the problem was there were a lot of roaches and that was very bad
- 5/5
Despite some negative reviews, this hotel was the perfect spot to rest your head. Clean room all around, nice cold AC. Stovetop, microwave full sized refrigerator & freezer available inside of the room. Great prices. Would come back if needed.
- 5/5
Despite some negative reviews, this hotel was the perfect spot to rest your head. Clean room all around, nice cold AC. Stovetop, microwave full sized refrigerator & freezer available inside of the room. Great prices. Would come back if needed.
- 5/5
Front desk clerk Betty was great. Room was great
- 5/5
Front desk clerk Betty was great. Room was great
- 1/5
The room was very dirty, stained sheets, stains and fluids in the bathroom. Felt nasty
- 1/5
The room was very dirty, stained sheets, stains and fluids in the bathroom. Felt nasty
- 5/5
Awesome
- 5/5
Awesome
- 3/5
The check on process was fast and easy and the woman was very nice. The problem is nobody told me any information about facility. The tv didn't work, they don't come in everyday for housekeeping. The next morning i accidently ran across a woman who realized something wasn't right and told me everything and fixed all of our problems, but not until after I spent money I didn't need to doing laundry I didn't need to do. And to many it may seem stupid but as a dog owner who chose the place specifically because they allow dogs, they don't have a good place to take the dogs for outside stuff (pooping). They have one but it's gravel and pavement, way too hot for dogs paws, they need a little grass to walk on to take care of business. Vending machines didn't work, elevator is iffy but staff was very nice. Overall clean, quiet mostly, nice staff, on site laundry and honestly now that I know more about the property I would probably stay again, but plan on better places for my dogs to do their business.
- 3/5
The check on process was fast and easy and the woman was very nice. The problem is nobody told me any information about facility. The tv didn't work, they don't come in everyday for housekeeping. The next morning i accidently ran across a woman who realized something wasn't right and told me everything and fixed all of our problems, but not until after I spent money I didn't need to doing laundry I didn't need to do. And to many it may seem stupid but as a dog owner who chose the place specifically because they allow dogs, they don't have a good place to take the dogs for outside stuff (pooping). They have one but it's gravel and pavement, way too hot for dogs paws, they need a little grass to walk on to take care of business. Vending machines didn't work, elevator is iffy but staff was very nice. Overall clean, quiet mostly, nice staff, on site laundry and honestly now that I know more about the property I would probably stay again, but plan on better places for my dogs to do their business.
- 5/5
The booking was fast and easy and the check in was quick and friendly.
- 5/5
The booking was fast and easy and the check in was quick and friendly.
- 5/5
Good place to stay.
- 5/5
Good place to stay.
- 2/5
I wouldn't stay there again
- 2/5
I wouldn't stay there again
- 5/5
Nice clean rooms good TV has good stove to cook meals!!! Clean good shower big refrigerator!!! Laundry room washes clothes very well!!! Great place to rest and unwind!!!??????
- 1/5
No calls, no emails nothing Got there at 2 in the morning and turned away a family. Never booking there again! The receptionist didn't even seem to care and blamed the manager about it all. Never booking there again.
- 1/5
No calls, no emails nothing Got there at 2 in the morning and turned away a family. Never booking there again! The receptionist didn't even seem to care and blamed the manager about it all. Never booking there again.
- 5/5
Property is nice and clean including the room where I stay and affordable prices, and is worth it to spend tiime
- 5/5
Property is nice and clean including the room where I stay and affordable prices, and is worth it to spend tiime
- 3/5
Had to switch rooms due the very low pressure in shower. The CS young lady was very helpful and switched me to another room.
- 3/5
Had to switch rooms due the very low pressure in shower. The CS young lady was very helpful and switched me to another room.
- 4/5
My check in was awesome. Thank you Betty! Location is perfect for me since my family lives in the area. A/C was a little noisy and bathroom fan kept making a banging noise, but it could have been guests about me. Clean and comfortable with no frills.
- 4/5
My check in was awesome. Thank you Betty! Location is perfect for me since my family lives in the area. A/C was a little noisy and bathroom fan kept making a banging noise, but it could have been guests about me. Clean and comfortable with no frills.
- 4/5
Nice area, would stay there again. Reasonable prices
- 4/5
Nice area, would stay there again. Reasonable prices
- 1/5
Very stinky and you have to pay for towels daily even though you pay for the room a whole week
- 1/5
Very stinky and you have to pay for towels daily even though you pay for the room a whole week
- 5/5
Great Staff very accommodating and Professional.
- 5/5
Great Staff very accommodating and Professional.
- 5/5
Amazing stay for a quick trip, definitely will book again
- 5/5
Amazing stay for a quick trip, definitely will book again
- 5/5
Ok
- 5/5
Ok
- 5/5
Good customer service
- 5/5
Good customer service
- 5/5
Ese
- 5/5
Ese
- 5/5
Great Staff
- 5/5
Great Staff
- 5/5
location clean
- 4/5
one night stay was ok and the price is good
- 4/5
one night stay was ok and the price is good
- 5/5
Excellent
- 5/5
Excellent
- 1/5
Smells bad
- 1/5
Smells bad
- 5/5
Friendly staff. Nice and clean place to rest and unwind!!!
- 3/5
Rooms do not look like in pictures
- 3/5
Rooms do not look like in pictures
- 4/5
Safe and clean
- 4/5
Safe and clean
- 3/5
It's ok. Cheap price. Room had a slight bad smell, and the street/road noise was noticeable. Not toooo bad for under $80. I'm only staying here one night while on a road trip. I've stayed in worse places and much better places. Overall, you get what you pay for.
- 3/5
It's ok. Cheap price. Room had a slight bad smell, and the street/road noise was noticeable. Not toooo bad for under $80. I'm only staying here one night while on a road trip. I've stayed in worse places and much better places. Overall, you get what you pay for.
- 1/5
The room didn't have any amenities. There was no shampoo or soap or towels. I had to ask for them and was told I had to pay for them . I was also charged for reserving online
- 1/5
The room didn't have any amenities. There was no shampoo or soap or towels. I had to ask for them and was told I had to pay for them . I was also charged for reserving online
- 2.5/5
No soap, shampoo available. Went to the front office is AM to attempt to purchase items previously noted, but it was closed. Hairs in the shower left prior to us using it.
- 5/5
Sure would be nice to have coffee, on the premises, had to go next door to holiday inn
- 5/5
Sure would be nice to have coffee, on the premises, had to go next door to holiday inn
- 3/5
We did not feel relaxed - very agitated
- 3/5
We did not feel relaxed - very agitated
- 3/5
We enjoyed that the room had a full kitchen even though we did not use it, we now know where to stay if we ever come back to el paso. there was hairs in the tub and wall, the bed was not comfortable at all. the walls are too thin and you can hear everything from the rooms next door
- 5/5
Easy to find, accessible to freeway, food, shopping
- 5/5
Easy to find, accessible to freeway, food, shopping
- 5/5
I had a clean room which is the main thing I look for. Bed was very comfortable as well
- 5/5
I had a clean room which is the main thing I look for. Bed was very comfortable as well
- 5/5
Excelent
- 5/5
Excelent
- 5/5
Yuyyyyyyyyyyy
- 5/5
Yuyyyyyyyyyyy
- 2/5
Very dirty, dust amd stain on the bed. Price vs qaulity is not worth it.
- 2/5
Very dirty, dust amd stain on the bed. Price vs qaulity is not worth it.
- 5/5
The staff were really nice welcoming and helpful
- 5/5
The staff were really nice welcoming and helpful
- 4/5
Pleasant stay.
- 4/5
Pleasant stay.
- 5/5
Just road construction made it a little hard to get on the property
- 5/5
Just road construction made it a little hard to get on the property
- 3/5
Nice place. We stayed two nights & only got one towel each. We had to use the same towel 3x. It was extra for more. There is no blow dryer so bring one. They don’t provide breakfast. Other than that it a nice place to stay.
- 3/5
Nice place. We stayed two nights & only got one towel each. We had to use the same towel 3x. It was extra for more. There is no blow dryer so bring one. They don’t provide breakfast. Other than that it a nice place to stay.
- 5/5
You need ice machine
- 5/5
You need ice machine
- 3/5
Good place to stay on the far east side of El paso
- 3/5
Good place to stay on the far east side of El paso
- 4/5
Very spare, but just what i wanted. Walked to Julio's for dinner, which was excellent.
- 4/5
Everything was good just disappointed they dont offer no discounts. The only reason i asked for discount was because when u have a family member in hospital for weeks it gets pricey. Especially when we have to travel 250 miles. And u cant camp out at hospital.
- 4/5
I note the 3:00 check in time is firm. There isn't a reception area, so I sat outside on a concrete retaining wall. Overall, a nice stay.
- 5/5
It was very convenient to go wherever you needed to go.
- 3/5
The staff is not very welcoming. Their approach emphasizes what they lack instead of focused on the services that are available to guests. The room was clean but had a very strong bleach smell. It is a convenient location on the far east if you are passing through or only expecting to use it to rest your head at night. There is nothing fancy or relaxing about the rooms. They are basic and the decor is cold and uninviting.
- 1/5
What a poor service and conditions. No internet, uncomfortable rooms, and only one elevator and out of service!!!!
- 1/5
Couldnt stayed they charge deposit fee
- 5/5
Very clean well cared for
- 1/5
Booked a room online but when i arrived at check in I was still required to put up a 120.00 dollar deposit even though the room was payed for online. They wouldnt let me access the room until i payed the deposit and Its been almost 2 weeks now and i still havent been reimbursed my deposit.
- 5/5
Good location for a travel stop
- 5/5
Liked having a full sized fridge
- 5/5
Wasn’t bad for the price
- 3/5
While I didn’t have any bad experiences here, I have stayed at better places for this price point in El Paso. The room was on the low end of average. I didn’t like the blankets on the bed. Waiting at the front desk to check in takes awhile. No breakfast or coffee area. They need more staff. I recommend Palace Inn instead of this place.
- 1/5
I booked ahead and they told me if i wasnt here by 11:59 they had to cancel my stay or they would just charge the room. I called to let them know what time id arrive and they said they couldnt help me. Now i have no room. How embarrassing is that? Scare in the middle of no where. Thanks for the help
- 1/5
Showed up to check in at 12:55am. No attendant was available and had to contact corporate to get someone to come to the front desk. Attendant finally came down at 1:15 am and informed us we couldn’t check in because computer automatically does an audit at 1am and cancels reservations that have not checked in.
- 5/5
Clean and great service at desk
- 3/5
I stayed at this property while attending a funeral. The property seems newer than your location a few miles west, but for convenience on and off the highway, funeral home, church and cemetery close by. No batteries on the remote, shower curtain rod about to come off, constant bugs coming out of the bathroom baseboards. I was reminded that I could not extend due to property already booked for future nights. No place to leave keys, asked a worker who asked me to leave them in my room
- 4/5
There is no lobby.
- 5/5
Clean room. Easy check in. Staff was very polite.
- 2/5
Silverware
- 4/5
Very clean and paint was awesome
- 1/5
Betty front desk service, was rude.
- 1/5
- 2/5
Upon arrival, they were requested a $100 deposit, to which they offered to pay in cash because they did not have a credit card . They did told them the deposit was CARD ONLY. Because I was not with them, I called the property and offered to pay through phone, or even send pictures of my credit card so they could use it. I was told that was not possible, that I had to be there. Cancellation /refund was not an option either. I was told if the stay was over 7 days they could of taken cash for that deposit. (So the option is there, they just decided it is not worth it for one night). After almost two hours and a transfer made to my nephews debit card, they were able to stay. Also, refund of that deposit would be between 5 to 7 days. I wish I did not sound like a Karen, but it was extremely ridiculous experience to check in into a hotel
- 3/5
Not so good, the smell is bad, dead cocrkoches, in bathroom and hallway, no breakfast or coffee, it has refrigerator, microwave and stove. Never again.
- 5/5
Very cost effective place. Surrounded by restaurants and places to shop. Right off of the highway for easy access.
- 1/5
Worst desk help ever, really rude
- 3/5
I didn’t like it
- 3/5
Well it was a good experience, we had no hand soap to wash our hands.
- 5/5
Was good and relaxing
- 1/5
we didnt like the whole experience about this hotel
- 5/5
Great confortable stay. Love the fridge and stove in the rooms. Just wish they gave you more pillows.
- 3/5
Very Basic no Thrills just a place to rest your head
- 5/5
Na
- 3/5
The hotel is conveniently placed & the staff are sometimes nice and sometimes they are not. It’s life but I am enjoying the stay even though
- 2/5
I put down that there were going to be 4 people staying in the room. When we got there, there was only 2 bath towels and 2 wash cloths. When we called the front desk they stated that we didn't get on the linen service, but we have 4 people staying in the room, so I want to make sure that we don't get charge for pink towels and baths cloths for this service fee. Which I think is really unprofessional. When I was checking out yesterday, I went to the front desk and no one was there, I tried calling the phone and left a voice mail, but yet to hear back from them as of today.
- 1/5
We have to take out our own trash. We have to give them dirty towels to get new ones. They didn’t have daily service and office is almost always closed
- 4/5
Small snafu with the room we booked vs the room we were given, a quick trip to the front desk and the error was corrected. Room was good. The only issue I had was the hotel didn’t serve the breakfast that’s listed on the website because of Covid, not even coffee in the lobby.
- 2/5
There are two doors to even get in the hotel to get to your room, there is no dedicated staff 24 hours, everything felt like I was in a prison, and if they had a pool then the water would have been chained/bolted down.
- 4/5
Is was nice to have a kitchen and easy to go out.
- 3/5
They had good beds
- 5/5
No shampoo, everything else great
- 4/5
I liked the location. The place has been very clean the past two years. The price is well worth it. There are also plenty of place to eat. I do recommend giving it a shot. Will stay again
- 4/5
Room was clean... Walls really thin...if car was parking you can hear as if you were outside or the window was open... Fridge was noisy...overall not bad for the price.