Homewood Suites by Hilton El Paso Airport
About Homewood Suites by Hilton El Paso Airport
Homewood Suites by Hilton El Paso Airport features a fitness center, a shared lounge and a sun terrace with swimming pool and continental breakfast in El Paso. With barbecue facilities, the 3-star hotel has air-conditioned rooms with free WiFi. Guests can have a drink at the snack bar. At the hotel, every room is equipped with a desk. Guest rooms in Homewood Suites by Hilton El Paso Airport are equipped with a TV and free toiletries. You can play minigolf at the accommodation. Speaking both English and Spanish, staff at the reception can help you plan your stay. Chamizal Park is 5.5 miles from Homewood Suites by Hilton El Paso Airport, while Benito Juarez Olympic Stadium is 6.1 miles away. El Paso International Airport is 1.9 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the friendly and helpful staff, clean and spacious rooms, and good location. However, there are consistent complaints about the quality of the breakfast, and some guests have experienced issues with room cleanliness and maintenance.
- Friendly and helpful staff
- Clean and spacious rooms
- Poor quality breakfast
- Inconsistent room cleanliness and maintenance
- 5/5
.
- 4/5
A good place to stay if you are staying for a long time. Has a fulll kitchen.
- 5/5
Room had everything you can possibly need. Laundry room on the same floor as room. Breakfast was great as well. Check out being 12pm was also very convenient. Overall very nice place to stay!
- 5/5
Exceptional
- 5/5
We loved our stay. Dog friendly and was clean!
- 3/5
The breakfast was not great Most items were cold, including the oatmeal. The staff was very nice though
- 3/5
The room was nice The breakfast was not great Most items were cold, including the oatmeal. The staff was very nice though
- 5/5
I had a great stay. The room was clean, comfortable, and well-maintained. The staff was friendly, welcoming, and always willing to help. Overall, it was a pleasant experience, and I would stay here again.
- 0.5/5
No They don‘t want to give me the receipt
- 5/5
Cleaning and attention
- 4/5
Very good
- 4/5
Very accommodating
- 4/5
Very accommodating
- 5/5
Greatvlocation
- 5/5
Greatvlocation
- 4/5
A 3 night stay usually would cost a bit over $500. I paid over $1,400. It was because BTS was in town.
- 5/5
Fueron muy amables todos y respetuosos.
- 5/5
Good
- 5/5
The staff was extremely friendly and professional. We were welcomed warmly be the front dest receptionist who was a great help getting us settled and also gave wonderful recommendations for restaurants. I loved the attention to detail. The ladies room also offered complimentary feminine products. The breakfast was amazing.
- 5/5
The staff was extremely friendly and professional. We were welcomed warmly be the front dest receptionist who was a great help getting us settled and also gave wonderful recommendations for restaurants. I loved the attention to detail. The ladies room also offered complimentary feminine products. The breakfast was amazing.
- 5/5
Super easy check in/out process! Elise at the front desk was so sweet and kind to us!! Entire staff was so nice and friendly! We had a great stay!
- 5/5
a great place to stay, the staff is amazing, the place nice and clean.
- 4/5
I'm happy with the service and free breakfast. The only problem was no hot water for a shower or in the bathroom sink. I complained to the manager at the front desk and a small monetary compensation was deducted off the total balance of the bill. I'm very grateful. Thank you.
- 5/5
My stay was pleasant. I gave 4 stars on the cleanliness because there was a long strand of someone's hair tucked in one of the small towels. Aside from that, staff was pleasant.
- 5/5
it was ok
- 5/5
Clean room, friendly staff.
- 4.5/5
How nice the rooms were Nothing
- 4.5/5
How nice the rooms were Nothing
- 3/5
The breakfast room was fine
- 5/5
Clean and friendly
- 3/5
Room was not well cleaned. Vomit on the side of the bed/mattress, bathroom counter looked unclean. Towels looked old. Staff was helpful, room was spacious and worked very well for accessibility.
- 4/5
Needs new towels
- 0.5/5
Didn't get to stay there.
- 5/5
Everything was cleaned properly
- 4.5/5
The room was stocked with everything we needed traveling with two children. Lots of options for breakfast as well. The bathroom was not as clean as I have had before at this hotel chain.
- 4.5/5
The bathroom was not as clean as I have had before at this hotel chain.
- 4/5
The hot water was tepid at best and ran out towards the end of the shower.
- 4/5
The room was nice with a comfortable bed. Lots of room. Free breakfast is nice, The hot water was tepid at best and ran out towards the end of the shower.
- 5/5
Exceptional
- 5/5
The staff was very attentive, friendly and courteous. The location is absolutely perfect for us with everything we need so close. Make it easy when visiting family. WE have stayed at this location before and this is our spot in El Paso. It would be helpful to have handicap parking spots near the side entrances. Fous, the East side was closest to the the el and room for us.
- 4.5/5
Superb
- 5/5
Clean, great staff, nice location.
- 5/5
Clean, great staff, nice location.
- 5/5
- 5/5
- 4/5
all good, the room was big and had everything we needed and more, however the water pressure in the shower was not good, and the breakfast service was not good and slow, paper plates were not good. All the rest good
- 4/5
all good, the room was big and had everything we needed and more, however the water pressure in the shower was not good, and the breakfast service was not good and slow, paper plates were not good. All the rest good
- 5/5
Homewood always excellent. Thank you!
- 5/5
Homewood always excellent. Thank you!
- 4/5
Overall stay was very good. First night ac unit didn’t work but maintenance fixed it. Then there was no hot water when taking a shower. The next day we moved to a different room and everything was great from that day on. Elise was great communicating and making things right. Rooms were very clean.
- 4/5
Overall stay was very good. First night ac unit didn’t work but maintenance fixed it. Then there was no hot water when taking a shower. The next day we moved to a different room and everything was great from that day on. Elise was great communicating and making things right. Rooms were very clean.
- 3/5
Unfortunately, there was a dog barking thay we could hear through the walls. The room was clean. The breakfast area had dirty utensils, waffle maker was dirty and only decaf coffee until we were almost done eating.
- 3/5
Unfortunately, there was a dog barking thay we could hear through the walls. The room was clean. The breakfast area had dirty utensils, waffle maker was dirty and only decaf coffee until we were almost done eating.
- 5/5
Room was clean staff was super nice and helpful. No issues Property was hard to find by GPS
- 5/5
The staff and the accomodations.
- 5/5
The staff and the accomodations.
- 5/5
Our stay was wonderful. The room was spacious, clean & quite. The breakfast in the morning was also good.
- 5/5
Our stay was wonderful. The room was spacious, clean & quite. The breakfast in the morning was also good.
- 4/5
Close to the highway for our road trip. Rooms are very far away from the elevator and parking. Gym was limited and birds in pool.
- 4/5
The staff was very nice and room very clean.
- 4/5
The staff was very nice and room very clean.
- 5/5
The staff during check in and check out were friendly and welcoming. The room was great! It was clean, spacious and comfortable.
- 5/5
The staff during check in and check out were friendly and welcoming. The room was great! It was clean, spacious and comfortable.
- 4/5
The choice of breakfast was excellent. The pool had lots of pigeon feces in it.
- 5/5
The staff was super nice and helped me when needed. The room was nice and spacious. The breakfast was also great!
- 5/5
The staff was super nice and helped me when needed. The room was nice and spacious. The breakfast was also great!
- 4/5
All good but desperately in need of updates. Old furniture, loose bathroom fixtures. The shampoo and body wash dispensers fell off the wall twice
- 4/5
All good but desperately in need of updates. Old furniture, loose bathroom fixtures. The shampoo and body wash dispensers fell off the wall twice
- 5/5
I definitely recommend it and of course I would stay again in this hotel!
- 5/5
I definitely recommend it and of course I would stay again in this hotel!
- 5/5
Staff, especially Mark was very friendly and helpful the rooms were clean and very comfortable
- 5/5
Nicely kept, very clean and friendly and professional staff. N/A
- 1/5
The location was great.The staff was good too, The remote to the t.v. did not work, there was no shampoo, conditioner and body wash. Asked for a different remote and it never worked.
- 5/5
Staff is amazing. Thank you
- 5/5
Staff is amazing. Thank you
- 3/5
The room was average and good for an overnight stay. 3 stars is most fitting because I think the towels could have been brighter, as they were very dull, the tub was a bit rough/scuffed, and there was some gunk under the tv when we moved it a bit. Also, we can hear the people above us walking and getting in bed. Other than some overused amenities, it was an OK stay.
- 3/5
The room was average and good for an overnight stay. 3 stars is most fitting because I think the towels could have been brighter, as they were very dull, the tub was a bit rough/scuffed, and there was some gunk under the tv when we moved it a bit. Also, we can hear the people above us walking and getting in bed. Other than some overused amenities, it was an OK stay.
- 4/5
The room can use a little love shower curtain was torn frame on shower door has rust restroom cabinets very chipped new shower flooring
- 4/5
The room can use a little love shower curtain was torn frame on shower door has rust restroom cabinets very chipped new shower flooring
- 5/5
The property was clean and close to everything
- 5/5
Great stay. Quiet, clean. Staff were very welcoming and friendly, even the cleaning people. Zero complaints.
- 2/5
Hi, unfortunately we did not have a great experience this trip. First of all, the air conditioner in the bedroom vibrated so loudly that we could not use it and in 100 degree weather that made for a warm room our entire stay. Also, the kitchen sink was leaking so if we tried to wash dishes, water began to pool up under the sink. Speaking of water, the shower took about 5-8 minutes to warm each time we used it. Lastly, I woke up with tiny bites on our last day and sure enough upon further review it was bed bugs. On the bright side, the staff is very nice and friendly. I'm a Hilton Rewards member but unfortunately we won't be returning to this property.
- 2/5
Hi, unfortunately we did not have a great experience this trip. First of all, the air conditioner in the bedroom vibrated so loudly that we could not use it and in 100 degree weather that made for a warm room our entire stay. Also, the kitchen sink was leaking so if we tried to wash dishes, water began to pool up under the sink. Speaking of water, the shower took about 5-8 minutes to warm each time we used it. Lastly, I woke up with tiny bites on our last day and sure enough upon further review it was bed bugs. On the bright side, the staff is very nice and friendly. I'm a Hilton Rewards member but unfortunately we won't be returning to this property.
- 5/5
They customer service was exceptional.
- 5/5
Clean, roomy, and friendly staff.
- 5/5
Clean, roomy, and friendly staff.
- 5/5
We were greeted and assisted by the front desk personnel (Elise) - she also made sure if everything is good, however, we had a long drive from California, I was exhausted I forgot to reply back. Our suites were clean and ready. Bed and pillows were comfortable. Fridge and kitchen area very clean. Toilets and showers are properly working without pressure cloggeds, nor water drips or etc. Only situation happened, there was a drilling noise echoing nearby it sounded something was being fixed late at night. The noise didn’t last very long, and I take that their handy person is ready to help at anytime. Parking is spacious and plentiful. Easy access to Building entrance- exits for emergencies or parking. The parking lot area doesn’t have much cameras but towering windows provides eagle eyes where you can see parking lot from the room. Definitely staying here again.
- 5/5
We were greeted and assisted by the front desk personnel (Elise) - she also made sure if everything is good, however, we had a long drive from California, I was exhausted I forgot to reply back. Our suites were clean and ready. Bed and pillows were comfortable. Fridge and kitchen area very clean. Toilets and showers are properly working without pressure cloggeds, nor water drips or etc. Only situation happened, there was a drilling noise echoing nearby it sounded something was being fixed late at night. The noise didn’t last very long, and I take that their handy person is ready to help at anytime. Parking is spacious and plentiful. Easy access to Building entrance- exits for emergencies or parking. The parking lot area doesn’t have much cameras but towering windows provides eagle eyes where you can see parking lot from the room. Definitely staying here again.
- 3/5
Inconvenient location! Access is on a one-way frontage road. Free breakfast was very poor quality. Housekeeping service is in need of much improvement!
- 3/5
Inconvenient location! Access is on a one-way frontage road. Free breakfast was very poor quality. Housekeeping service is in need of much improvement!
- 5/5
Breakfast was standard like most hotels with coffee and tea all day. Our room was not facing the street so it was pretty quiet.
- 5/5
Breakfast was standard like most hotels with coffee and tea all day. Our room was not facing the street so it was pretty quiet.
- 5/5
Pet friendly Charge for pet stay when cleaning is no different for our pet as it would be for people.
- 5/5
All was good for our stay of just my wife and I. We will be back in October and will be booking again. The continental breakfast was very good with Rose being very outstanding as well as everyone on your staff. The only small issues we had was the ceiling fan was not working and the toilet lever would stick causing it to run. We just had to jiggle it. We advised at checkout.
- 5/5
All was good for our stay of just my wife and I. We will be back in October and will be booking again. The continental breakfast was very good with Rose being very outstanding as well as everyone on your staff. The only small issues we had was the ceiling fan was not working and the toilet lever would stick causing it to run. We just had to jiggle it. We advised at checkout.
- 5/5
Clean and cool. We enjoyed our one night stay at this Hilton. Large hallways, proper sized rooms, cool AC and a comfortable bed.
- 5/5
Clean and cool. We enjoyed our one night stay at this Hilton. Large hallways, proper sized rooms, cool AC and a comfortable bed.
- 3/5
I didn't like the refinery behind the hotel. The breakfast was ok, but it was a standard breakfast all these hotels offer.
- 3/5
I didn't like the refinery behind the hotel. The breakfast was ok, but it was a standard breakfast all these hotels offer.
- 5/5
Great place
- 5/5
Great place
- 5/5
The staff was friendly and helpful with the room being clean.
- 5/5
The staff was friendly and helpful with the room being clean.
- 5/5
.
- 5/5
.
- 4.5/5
EXCELLENT NO EXTRACTION FAN IN RESTROOM
- 5/5
The food was great. Rose was great.
- 5/5
The food was great. Rose was great.
- 4/5
The staff is very nice
- 4/5
The staff is very nice
- 5/5
The property was very clean and well kept both inside and out. Fernanda at the front desk was very helpful and friendly, we appreciated her hospitality attitude.
- 5/5
The property was very clean and well kept both inside and out. Fernanda at the front desk was very helpful and friendly, we appreciated her hospitality attitude.
- 4/5
The room that we stayed in was clean and comfortable but the furnishings were extremely worn out and the shower curtain rod needed to be tightened. This room needs to be retired.
- 4/5
The room that we stayed in was clean and comfortable but the furnishings were extremely worn out and the shower curtain rod needed to be tightened. This room needs to be retired.
- 2/5
The room above us was making noise all night. Told front desk and the noise continued till 4 am. I wouldn’t recommend this hotel to anyone.
- 2/5
The room above us was making noise all night. Told front desk and the noise continued till 4 am. I wouldn’t recommend this hotel to anyone.
- 5/5
Big room convinient for our trip
- 5/5
Big room convinient for our trip
- 5/5
The worst thing was that there was no shuttle service. I had to walk next door to catch a ride to the airport. Also, that's where I ate dinner, too. Your services are VERY limited. But the guy at the desk (Julian) was helpful.
- 5/5
The worst thing was that there was no shuttle service. I had to walk next door to catch a ride to the airport. Also, that's where I ate dinner, too. Your services are VERY limited. But the guy at the desk (Julian) was helpful.
- 4/5
The only slight annoyance would be the lack of room cleaning services. With a three night stay there was no room cleaning at all. We did stay in the room until late morning each day and there was a notice that room cleaning would occur every other day. However, at the end of our stay garbage cans were overflowing and clean towels were depleted. A slight annoyance as making a bed is not difficult and a phone call to the front desk would have taken care of the other issues also. We appreciated the amenities of the hotel and the price of the stay was reasonable for the services offered.
- 4/5
The only slight annoyance would be the lack of room cleaning services. With a three night stay there was no room cleaning at all. We did stay in the room until late morning each day and there was a notice that room cleaning would occur every other day. However, at the end of our stay garbage cans were overflowing and clean towels were depleted. A slight annoyance as making a bed is not difficult and a phone call to the front desk would have taken care of the other issues also. We appreciated the amenities of the hotel and the price of the stay was reasonable for the services offered.
- 5/5
Very friendly service.
- 5/5
Very friendly service.
- 5/5
Great location, lots nearby shopping and resteraunts. Clean large rooms. The staff was amazing. Breakfast was exceptional. Would highly reco.end a stay here while in El paso.
- 5/5
Excelente lugar
- 5/5
Excelente lugar
- 5/5
Breakfast is good enough to have quick one.
- 5/5
Breakfast is good enough to have quick one.
- 5/5
Me pareció un buen hotel. Limpio, buen desayuno, la habitación acogedora con mobiliario nuevo y we buen gusto.
- 5/5
Me pareció un buen hotel. Limpio, buen desayuno, la habitación acogedora con mobiliario nuevo y we buen gusto.
- 3/5
Just ok
- 3/5
Just ok
- 5/5
Nice big suites
- 5/5
Nice big suites
- 5/5
I did not eat the breakfast, but the room was clean, the facility was safe, and it was an easy check in and check out. I thoroughly enjoyed the stay. NA
- 5/5
Tv wasn’t working
- 5/5
Everything was perfect! The front desk girl was amazing
- 5/5
Everything was perfect! The front desk girl was amazing
- 4.5/5
Bresfast is so cold
- 5/5
☺️ ¡Muchas gracias ! This is our second stay and everything is great !!
- 5/5
☺️ ¡Muchas gracias ! This is our second stay and everything is great !!
- 5/5
I have stayed here in the past for an extended stay. The service was great and was the first thought when passing through.
- 5/5
I have stayed here in the past for an extended stay. The service was great and was the first thought when passing through.
- 5/5
Good
- 5/5
Good
- 2/5
Peeling paint, affixed drapes that do not close, improper screws on floor to floor transitions (screws above surface catch socks and shoes) a ventilation fan in the bathroom with no switch and didn't seem to be working, loose shelf in bathroom and a toilet seat so loose it would be a hazard to handicapped persons ! I am not likely to ever visit a "by HILTON" again.
- 2/5
Peeling paint, affixed drapes that do not close, improper screws on floor to floor transitions (screws above surface catch socks and shoes) a ventilation fan in the bathroom with no switch and didn't seem to be working, loose shelf in bathroom and a toilet seat so loose it would be a hazard to handicapped persons ! I am not likely to ever visit a "by HILTON" again.
- 5/5
The hotel was nice but the breakfast not do good
- 5/5
The hotel was nice but the breakfast not do good
- 1/5
Rooms were not ready when I arrived and when I asked when they would be ready the man said he wasn’t sure. I had to find another hotel to stay in.
- 1/5
Rooms were not ready when I arrived and when I asked when they would be ready the man said he wasn’t sure. I had to find another hotel to stay in.
- 4/5
It needs channel in Spanish
- 4/5
It needs channel in Spanish
- 4/5
Clean it better please.
- 4/5
Clean it better please.
- 5/5
Comodidades
- 5/5
Comodidades
- 4/5
Ok
- 4/5
Ok
- 3/5
Breakfast eggs, sausage & gravy were not even warm at 8 AM.
- 3/5
Breakfast eggs, sausage & gravy were not even warm at 8 AM.
- 5/5
The kitchen table and the desk were clearly older. The desk was wobbly, making it a little difficult to do my work on the computer, but the room size, cleanliness, and helpful staff more than made up for this. Each morning at breakfast, I noticed Rose, who was taking care of breakfast. She was always smiling, helping, and making sure the breakfast area was clean and well-stocked. I would definitely stay here again.
- 5/5
The kitchen table and the desk were clearly older. The desk was wobbly, making it a little difficult to do my work on the computer, but the room size, cleanliness, and helpful staff more than made up for this. Each morning at breakfast, I noticed Rose, who was taking care of breakfast. She was always smiling, helping, and making sure the breakfast area was clean and well-stocked. I would definitely stay here again.
- 2/5
My wife and I have stayed here 3-4 times and each time i feel the quality and service decreases . This last time the breakfast service was not good at all. The eggs was completely burnt and sausage was very very dry. Usually there are different selections of breakfast each day but the 8 nights we was there breakfast we almost the same each day with bad quality. We are considering staying at another property of next visit in May when we return. .
- 2/5
My wife and I have stayed here 3-4 times and each time i feel the quality and service decreases . This last time the breakfast service was not good at all. The eggs was completely burnt and sausage was very very dry. Usually there are different selections of breakfast each day but the 8 nights we was there breakfast we almost the same each day with bad quality. We are considering staying at another property of next visit in May when we return. .
- 5/5
Everyone was good about this visit. All but the breakfast this needs work
- 5/5
Everyone was good about this visit. All but the breakfast this needs work
- 5/5
Very comfy
- 5/5
Very comfy
- 4/5
It was easy access
- 4/5
It was easy access
- 4/5
Muy bonita mi estadía muy tranquilo el hotel.
- 4/5
Muy bonita mi estadía muy tranquilo el hotel.
- 5/5
Koda was great! She remembered our names and was very hospitable.
- 5/5
Koda was great! She remembered our names and was very hospitable.
- 4/5
Employees were nice and cordial
- 4/5
Employees were nice and cordial
- 5/5
Great accommodations
- 5/5
Great accommodations
- 1/5
I’m checking in they gave us a room on the fourth floor went to the room the room extremely filthy all the dishes filthy with food liquids open the dishwasher it reeked like it’s been sitting there for weeks went over to the phone to call phone didn’t work crumbs hairs on the beds the room extremely dirty went down to complain was issued another room the room was better but not extremely clean air conditioner broke halfway worked managed
- 1/5
I’m checking in they gave us a room on the fourth floor went to the room the room extremely filthy all the dishes filthy with food liquids open the dishwasher it reeked like it’s been sitting there for weeks went over to the phone to call phone didn’t work crumbs hairs on the beds the room extremely dirty went down to complain was issued another room the room was better but not extremely clean air conditioner broke halfway worked managed
- 5/5
Lovely hotel room and very friendly stFf.
- 5/5
Lovely hotel room and very friendly stFf.
- 5/5
I liked that this property had burners in it's suites
- 5/5
I liked that this property had burners in it's suites
- 5/5
Breakfast included. Free shuttle to the airport. Friendly employees. Room heater works good.
- 5/5
Breakfast included. Free shuttle to the airport. Friendly employees. Room heater works good.
- 2/5
Floors are very squeaky and can hear foor steps from floor above. Shower head wasn't operable.
- 2/5
Floors are very squeaky and can hear foor steps from floor above. Shower head wasn't operable.
- 4/5
Had a good stay only thing needed is bigger trash cans in room and better pillows they were horrible. Also when you use the hair dryer it sets the smoke detector off. Tried it twice
- 4/5
Had a good stay only thing needed is bigger trash cans in room and better pillows they were horrible. Also when you use the hair dryer it sets the smoke detector off. Tried it twice
- 5/5
Walking distance to several restaurants including a BBQ joint, and Starbucks. Great view south toward the lights of Juarez. Clean, spacious -- even the studio. Easy access to I-10 and the connecting street link up to Highway 62/180.
- 5/5
Walking distance to several restaurants including a BBQ joint, and Starbucks. Great view south toward the lights of Juarez. Clean, spacious -- even the studio. Easy access to I-10 and the connecting street link up to Highway 62/180.
- 2/5
The furniture is filthy/stained. Their website says there are plenty of restaurants within .2 miles. There is nothing near by except a gas station. Even the free breakfast wasn't fit to eat. I will never stay there again.
- 2/5
The furniture is filthy/stained. Their website says there are plenty of restaurants within .2 miles. There is nothing near by except a gas station. Even the free breakfast wasn't fit to eat. I will never stay there again.
- 5/5
The breakfast isn’t good
- 5/5
The breakfast isn’t good
- 4/5
The staff was friendly and helpful. The housekeeping could do a little better. I did not mention it to anyone so that’s on me. The lady that made breakfast was Great friendly and happy everyday. I believe her name was Lola. The maintenance team runs the shuttle as well they ran me around town for Food and things Thanks!
- 4/5
The staff was friendly and helpful. The housekeeping could do a little better. I did not mention it to anyone so that’s on me. The lady that made breakfast was Great friendly and happy everyday. I believe her name was Lola. The maintenance team runs the shuttle as well they ran me around town for Food and things Thanks!
- 4/5
Overall good.
- 4/5
Overall good.
- 5/5
The staff goes over and above to help!
- 5/5
The staff goes over and above to help!
- 1/5
We enjoyed the stay and the free breakfast was good. But after our two night stays I had not one but three unknown charges. Ranging from $22-50. I called and front desk told me that it was a mistake and I shouldn’t be charged and it would be removed without even pulling up or asking for my info. I asked her what will be refunded to me and she just replied everything. Well after trying to ask to be more specific and trying to transfer me to the manager who never picks up, one refund went pending
- 1/5
We enjoyed the stay and the free breakfast was good. But after our two night stays I had not one but three unknown charges. Ranging from $22-50. I called and front desk told me that it was a mistake and I shouldn’t be charged and it would be removed without even pulling up or asking for my info. I asked her what will be refunded to me and she just replied everything. Well after trying to ask to be more specific and trying to transfer me to the manager who never picks up, one refund went pending
- 5/5
Enjoyed my stay, price was right, quick check in and out, room was clean, bed mostly comfortable, shower drain did not back up, no unusual smells, i would definitely stay there again
- 5/5
Enjoyed my stay, price was right, quick check in and out, room was clean, bed mostly comfortable, shower drain did not back up, no unusual smells, i would definitely stay there again
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Very comfortable and convenient
- 5/5
Very comfortable and convenient
- 5/5
I visit El Paso frequently and I’ve stayed in other places previously. I found my go to place!! The suite I stayed was perfect! I truly felt at home like a mini apartment. I had everything I needed full kitchen, big frig, spacious, comfy bed, hot breakfast, nice pool, decent gym, and clean!! You all definitely need to reward your room cleaning staff!! ABSOLUTELY EXCELLENT!!
- 5/5
I visit El Paso frequently and I’ve stayed in other places previously. I found my go to place!! The suite I stayed was perfect! I truly felt at home like a mini apartment. I had everything I needed full kitchen, big frig, spacious, comfy bed, hot breakfast, nice pool, decent gym, and clean!! You all definitely need to reward your room cleaning staff!! ABSOLUTELY EXCELLENT!!
- 4/5
property was very well taken care of.
- 4/5
property was very well taken care of.
- 5/5
My kids and dog love it!
- 5/5
My kids and dog love it!
- 5/5
Very clean and quiet
- 5/5
Very clean and quiet
- 5/5
The room was extremely clean and we were excited to have a place that had a kitchen! Didn’t love the area but we weren’t there to explore and were passing through.
- 5/5
The room was extremely clean and we were excited to have a place that had a kitchen! Didn’t love the area but we weren’t there to explore and were passing through.
- 4/5
Free shuttle. good service.
- 4/5
Free shuttle. good service.
- 4/5
I ask for extra pillows, thankfully we got clean towels too.
- 4/5
I ask for extra pillows, thankfully we got clean towels too.
- 4/5
The room me and my wife stayed was huge enough for us, clean and organized but they still have old TV's (not smart), kitchen is a old fashioned style with only 2 old pans to cook. It seems they need to upgrade those areas.
- 4/5
The room me and my wife stayed was huge enough for us, clean and organized but they still have old TV's (not smart), kitchen is a old fashioned style with only 2 old pans to cook. It seems they need to upgrade those areas.
- 5/5
Great place to stay in. Free parking and breakfast which is nice. Definitely recommend staying here
- 5/5
Great place to stay in. Free parking and breakfast which is nice. Definitely recommend staying here
- 5/5
The hotel was excellent. The room was clean as well as the hotel facilities. The staff was very friendly and always ensure that we had everything that we needed. I had stayed on other big names hotels in El Paso before but this Homewood Suites Hotel is the best.
- 4/5
The Hotels.com card was rejected when I arrived. The lady at the desk was very accommodating. Unfortunately, the hotel might charge me for the room now also. Hotels.com said they would call me back in 15 minutes and never did.
- 4/5
Clean, just right off the main highway which made it great to get back on the road. Plenty of dining and convenient stores. Always a good half way stay when traveling home from Cali
- 5/5
Visiting fromJersey ..Weather was perfect for August we lucked out. Hotel staff were great,very friendly and accommodating. Highly recommended. Close to Ft Bliss and shopping.Very Family friendly.
- 5/5
I had a great stay other than was unable to utilize the pool however due to guests not wanting to lwave the pool were consuming alcohol and being loud I was unable to use the pool. Management did send me over to the sister hotel to ise their pool which was fine but still a slight hassle. Other than that was very pleased.
- 5/5
First visit back to El Paso since beginning of COVID-19 and did not know what to expect with staying in hotels. i was pleasantly surprised by how clean everything was and checking in was a breeze.
- 5/5
We spent 11 nights and due to COVID the hotel provided housekeeping as requested which we really appreciated. We really did not need or want people in our suite everyday. The suite was exceptional as well as the services. Actual hot breakfast every day which the other hotels we stayed at while on the road for this trip did not offer.
- 5/5
This was my 4th stay here. I’ll definitely come back. Clean, comfortable and friendly.
- 5/5
Hilton is awesome as usual. Staff was great, room was very clean and comfortable. We made the mistake of staying in a different hotel at the beginning of our trip, no comparison. We have never been disappointed with Hilton.
- 5/5
This is my 3rd week here. I would not have rebooked if it wasn’t nice. LOL
- 5/5
Excellent place to stay for work or play.
- 5/5
Excellent. Good breakfast every morning, not the bag of carbs other hotels are doings. Clean and friendly.
- 4/5
We would stay at that hotel again when visiting the area.
- 5/5
We were there for a week due to a funeral. The staff was friendly and professional. The room was great, quiet, clean, and comfortable. We were able to have our 2 dogs with us. We loved that we were able to cook and have a full size refrigerator. The only thing I was not a fan of was the one day I decided to go and try their breakfast, it was terrible. Some cold, what I think was an enchilada bake or a bad version of chilaquiles and refried beans that were extremely runny almost like soup and some bad tasting sausages rolled up in a pancake. There are so many good restaurants nearby. I would recommend those for food, but the hotel was great for everything else.
- 5/5
Amazing place!
- 5/5
This hotel is very clean probably one of the cleanest I have Stayed at. With this Covid stuff I take Clorox wipes and I take Lysol spray and I go by the restroom and all the room disinfecting. When I ran the Clorox wipes the wipe had no dirt on it or anything, meaning it had been cleaned properly. When it comes to making a decision clean is top priority. This hotel met my expectations. Breakfast and evening they give you to go food due to Covid but at least they give you something. I stayed at the embassy suites in Austin and they were not even doing that. Room had a ceiling fan with a control which I thought was pretty cool. Room was very spacious. I recommend this hotel
- 5/5
My 13yr old son and I stayed here for 2 weeks while transitioning from a rental property to our new home. The daily breakfast served is hot and delicious- as well as the supper that’s served Monday-Thursday. Their outdoor pool is open and available (limiting the guests to only 10). Clean comfortable rooms. Hospitable and knowledgeable staff. Highly recommend this hotel!
- 5/5
Very clean, staff was extremely friendly. Would definitely stay again
- 5/5
Really nice place. Breakfast was good and the pool and patio area was nice.
- 5/5
Great size room with kitchenette and eating area. Best price with the best room available!!
- 5/5
Great place to take your Girl/Guy too if you just want a comfortable stay just like at home
- 5/5
Every thing was great.
- 5/5
There is a friendly staff, clean room, comfortable bed, warm shower, and spacious rooms. Having a kitchen was convenient for us although we liked their breakfast too. Thank you for a comfortable and worry free stay.
- 5/5
A great location 1.5 miles from the airport, convenient to the highway. Notice that the south side of the hotel faces an oil refinery and railroad track, so expect some occasional train noise, mainly tank cars moving out. Everything you'd expect from a Homewood Suites. Thanks!
- 5/5
Staying with homewoid suites of hilton was the best stay we have ever had in hotel traveling. The suites were close to many different restraunts, close to shoppibg, movie theaters, and grocery stores. We were in town for military purposes, this suite was
- 5/5
Nice suite. Very clean. The only negative for us was the open vanity area instead of the entire bathroom hsving a door. Good buffet and exceptional staff at the desk.